HP T5145, T5135, ThinConnect S2ST0070 Administrator's Manual
Administrator's Guide
HP ThinConnect, build S2ST0070
© Copyright 2007–2008 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Windows is a trademark of Microsoft
Corporation in the U.S. and other countries.
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and services. Nothing herein should be
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or editorial errors or omissions contained
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information that is protected by copyright. No
part of this document may be photocopied,
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language without the prior written consent of
Hewlett-Packard Company.
Administrator's Guide
HP ThinConnect, build S2ST0070
Third Edition (September 2008)
Second Edition (September 2007)
First Edition (June 2007)
Document Part Number: 455674-003
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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iv About This Book ENWW
Table of contents
1 Introduction
Using HP ThinConnect ......................................................................................................................... 2
Connections ......................................................................................................................... 2
Buttons ................................................................................................................................. 4
2 Installation
Selecting a Usage Mode ...................................................................................................................... 5
About Usage Modes ............................................................................................................ 5
Setting the Usage Mode ...................................................................................................... 6
Selecting a Broker ................................................................................................................................ 6
About Brokers ...................................................................................................................... 6
Setting the Broker ................................................................................................................ 7
Settings ................................................................................................................................................ 8
Connections ......................................................................................................................... 8
Global Citrix Settings ......................................................................................................... 15
Thin Client .......................................................................................................................... 20
Experience ......................................................................................................................... 22
Network Connectivity ......................................................................................................... 27
Management Settings ........................................................................................................ 34
Printers .............................................................................................................................. 52
About the Computer ........................................................................................................... 58
Configuring the Network Environment ................................................................................................ 59
About Global.xml and User Profile.xml .............................................................................. 59
FTP Image Updates ........................................................................................................... 60
Prerequisites ...................................................................................................................... 61
Procedural Overview ......................................................................................................... 61
Configuring a Network Environment .................................................................................. 61
Accessing Global and User Profile .xml Files Using Domain Authentication ..................... 67
Changing User-defined DHCP Scope Options .................................................................. 67
3 Support
Hardware Warranty ............................................................................................................................ 69
Software Warranty .............................................................................................................................. 69
Image Updates and Add-ons .............................................................................................................. 69
Custom Image Requests .................................................................................................................... 69
4 Frequently Asked Questions
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Index ................................................................................................................................................................... 71
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1 Introduction
This guide provides the network administrator with instructions for configuring the thin client and explains
the various configuration utilities.
HP ThinConnect is a straightforward network access solution. The HP ThinConnect operating system
is a custom embedded operating system designed to manage and support efficient ICA and RDP
network connections. Once you configure the thin client, users can quickly and easily establish a
connection to the network resources.
You can use the Altiris client to provide remote management of thin clients and to upgrade images. An
FTP server feature is also available for upgrading images.
The desktop has a simplified look and feel. HP ThinConnect interface is displayed by default when you
turn on the thin client. The desktop includes a taskbar that provides access to open applications, a
volume icon, and a clock.
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Using HP ThinConnect
HP ThinConnect allows you to manage server and application connections by setting up RDP and ICA
connections and assigning them to users. To access all HP ThinConnect functionality, you must log in
as an Administrator. As a User, you can run connections and have limited access to HP ThinConnect
functionality.
NOTE: You must log in with administrator permissions to access all components of the HP
ThinConnect window.
The HP ThinConnect display, when configured, lists all server and/or application connections assigned
to the user currently logged on to the terminal. For each connection, the display shows the name, type,
and status of the connection. If you have primary and secondary connections, you can expand primary
connections by clicking ►, or collapse them by clicking ▼.
NOTE: Double-click any displayed connection to activate that connection.
●
Connect: Click to activate a selected connection.
●
Settings: Click to access the Settings applications, which provide access to a Control Panel-type
interface. Use this interface to configure the thin client.
●
Quit: Click to quit the current session, turn off the thin client, or reboot the thin client.
Connections
You can configure and assign connections using the Connections tab.
▲
Go to Settings > Connections.
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The area on the left side of the window lists all connections that you can assign to users. You can drag
and drop to change the order of connections. You can also add, edit, and delete connections. For more
information, see
Connections on page 8.
●
Name: Displays the name of the connection. You cannot change the connection name from this
column.
●
Type: Displays the type of connection (ICA or RDP). You cannot change the connection type from
this column.
●
Primary: Select to designate a connection as primary. The thin client attempts secondary
connections if the primary connection fails. If more than one secondary connection is associated
with a primary connection, the thin client prioritizes the secondary connections starting with the first
connection in a group.
●
Auto: Select to designate whether a user is automatically logged on when HP ThinConnect starts
up. You must log in using the administrator account to enable or disable automatic connections.
●
Persistent: Select to designate whether or not the system attempts to reconnect when a
connection fails. You can make only primary connections persistent.
NOTE: To disable an automatic connection, the user must quit the current session using Ctrl +
Alt + Backspace, and then log in as Administrator and edit the connection.
The Persistent feature setting is active only when in user mode.
●
Prompt: Select to configure the system to determine whether a user is still using the thin client
after a group of connections fails. Clear this check box to allow the system to continue to cycle
through the connections in the group.
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Buttons
●
Add ICA: Click to create a new ICA connection and add it to the list of available connections in the
current user's connection list. For more information, see
Adding an ICA Connection
on page 8.
●
Add RDP: Click to create a new RDP connection and add it to the list of available connections in
the current user's connection list. For more information, see
Adding an RDP Connection
on page 11.
●
Edit: Click to edit the selected connection.
●
Delete: Click to delete the selected connection. The connection is deleted from the lists of
connections assigned to all users, not just the user currently logged on to the terminal.
NOTE: Clicking the Delete button immediately deletes the connection. There is no confirmation
message.
●
OK: Click to save all changes. You must click OK and Restart Session for the thin client to save
changes.
●
Close: Click to exit the Connections tab without saving changes.
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2 Installation
CAUTION: Thin clients are designed for remote data storage. Excessive writes to flash may damage
the flash memory.
Typically, to configure multiple terminals, you can configure a terminal locally and then use it as a
template for other terminals, which you can then configure using remote administration tools.
NOTE: The thin client automatically boots into the Administrator account with HP ThinConnect open.
Users cannot add connections; therefore, the Administrator must add all needed connections and then
deploy the image.
To interrupt an auto login, press the left Shift key while the thin client is starting up or when restarting a
session.
Selecting a Usage Mode
About Usage Modes
The thin client operates in two modes:
●
Local mode
●
Stateless mode
NOTE: The Stateless mode was previously known as the Network mode.
The image is the same in each mode, only the settings file changes.
Local Usage Mode
Local usage mode includes two types of accounts — Administrator and User. The default password for
Administrator is admin. There is no default password for User.
In Local usage mode, all settings are stored locally on the thin client — when you reboot the unit, the
settings remain. There are only accounts named “Administrator” and “User”. Only the administrator can
make changes to the thin client.
Log in as Administrator to create the thin client settings and connections for users in User mode, and
then save the settings. When users log in, they are not able to make any changes to the settings.
Administrators can capture the settings and deploy them to other thin clients.
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Stateless Usage Mode
In Stateless usage mode, most settings are stored remotely in a global profile .xml file and in a user
profile .xml file that both reside on the FTP server. These .xml files are loaded onto the thin client each
time a new user logs on. You can use the global profile .xml file to apply the same settings to all network
users. In addition, you can use a user profile .xml file to apply different settings to each unique user.
You can use any name for the user profile .xml file, such as scott.xml, beth.xml, etc., so that each user
has specific settings, and connections.
Configure the settings as in
Local Usage Mode on page 5, and then use HP ThinState to extract the
settings file and place the .xml file on an FTP server as a user profile .xml file.
Setting the Usage Mode
After choosing a usage mode, simply go to Settings > Thin Client, and select the usage mode using
the Thin Client State menu. For more details, see
Thin Client on page 20.
Selecting a Broker
About Brokers
The thin client can access five brokers:
●
Citrix Program Neighborhood
●
Leostream
●
Provision Networks
●
VDM
●
HP SAM
NOTE: Some brokers may have limited functionality.
Citrix Program Neighborhood
Program Neighborhood broker, or PNAgent broker, is for use in Citrix environments in which there is a
PNAgent Web site. In PNAgent broker, a user’s application set is pre-populated based on the application
access that has been assigned to each individual user on the Presentation Server by their administrator.
Leostream
For more information about Leostream products, visit http://www.leostream.com.
Provision Networks
For more information about Provision Networks products, visit http://www.provisionnetworks.com.
VDM
For more information about VDM (Virtual Desktop Manager, visit http://www.microsoft.com/
systemcenter/virtualmachinemanager/en/us/default.aspx.
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HP SAM
For more information about HP SAM, visit http://h71028.www7.hp.com/enterprise/cache/.
Setting the Broker
After choosing a broker, simply go to Settings > Thin Client, and select the broker using the Thin Client
State menu. For more details, see
Thin Client on page 20.
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Settings
Connections
About Setting Connections
By default, the thin client comes ready to use the following connection types:
●
ICA
●
RDP (rdesktop)
Adding an ICA Connection
Configuring an ICA Connection
To configure an ICA connection:
▲
Go to Settings > Connections, then click Add ICA to set the following options:
●
Connection Name: Specify the name of the connection.
●
Server Type: Allows you to choose to connect to a Citrix Presentation server directly or a specific
Published Application.
●
Server Name: Type the Citrix server name, or IP address to which you are connecting.
●
Protocol: Select the protocol used to locate the Citrix farm for the connection.
◦
TCP + HTTP Browser
◦
TCP Browser
◦
SSL/TLS + HTTPS Browser
●
Use Default Server: Select to use default server for published applications.
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●
Published App Server: Select a Published Application server from the list. If no Published
Application server is available to select, click the Add/Edit button to define an ICA connection to
a Published Application server. If one or more Published Application servers are defined, select
the server to populate this field.
●
Published Application: After selecting the Published Application server, this field automatically
populates with the application names pulled from the defined Published Application server.
●
Username: Specify the username for the account to use to connect to a remote computer.
●
Password: Click Set Password to define a password for the account to use to connect to a remote
computer.
●
Domain: Specify the domain of the remote computer.
●
Smartcard: Select to allow smart card logon to an ICA server.
Configuring Advanced Properties
To configure ICA connection advanced properties:
ENWW Settings 9
▲
Go to Settings > Connections > Add ICA, and then click Advanced to set the following options:
Display Properties
●
Resolution: Select the connection window size for the remote desktop.
●
Color Depth: Select the color quality of the connection window for the remote desktop.
Audio
●
Microphone: Select to enable audio input for a connection.
●
Sound: Select to enable thin client audio playback.
Startup Application
●
Program:
●
Path:
Proxy Settings
●
Proxy: Select a proxy type:
◦
None (direct)
◦
SOCKS
◦
Secure (HTTPS)
◦
Automatically detect proxy
◦
Use Default
●
Proxy Address: Type the proxy host name.
●
Proxy Port: Type the proxy host port.
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●
Proxy Username: Specify the proxy username for the account to use to connect to a remote
computer.
●
Proxy Password: Click Set Password to define a password for the account to use to connect to
a remote computer.
Performance
●
Color Mapping: Use only when Color Depth is set to 256 colors. Select:
◦
Shared—Approximate Colors
◦
Private—Exact Colors
◦
Default
●
Seamless Window: Select to control seamless mode for Published Applications.
●
Compress Data: Select to enable or disable data compression. HP recommends enabling this
option for better display quality.
●
Sound Quality: Select sound playback quality.
●
Speed Screen: Select to Speed Screen Browser Accelerator image.
●
Mouse Click Feedback: Allows you to control mouse latency reduction.
●
Local text echo: Allows to you control keyboard latency reduction.
●
Encryption level: Allows you to specify the encryption protocol for each level of encryption.
Ping Settings
●
Smart Ping: Allows you to enable HP ThinConnect to ping the server before attempting a
connection. If the server name fails to resolve or the server fails to respond to the ping, the thin
client aborts the connection attempt.
●
Smart Ping Port: Specific a port for Smart Ping.
●
Smart Ping Timeout: Specify a time period for Smart Ping to keep pinging.
Adding an RDP Connection
Configuring an RDP Connection
This procedure allows you to set up a remote desktop (RDP) connection. RDP is an open source client
capable of speaking Remote Desktop Protocol. Unlike ICA, RDP requires no server extensions.
To configure an RDP connection:
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▲
Go to Settings > Connections; click Add RDP to set the following options:
●
Connection Name: Specify the name of the connection.
●
Server Name: Type the name of the server to connect to.
●
Username: Type the user name for the account to use to connect to a remote computer.
●
Password: Click Set Password to define a password for the account to use to connect to a remote
computer.
●
Domain: (Optional) Type the domain of the remote computer.
●
Smart Card
For additional information, please visit the rdesktop Web site at
http://www.rdesktop.org.
Configuring Advanced Properties
To configure RDP connection advanced properties:
▲
Go to Settings > Connections > Add RDP, and then click Advanced to set the following options:
Display Properties
●
Resolution: Select the connection window size for the remote desktop.
●
Color Depth: Select the color quality of the connection window for the remote desktop.
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Audio
●
Sound: Select to enable thin client audio playback.
Startup Application
●
Program:
●
Path:
Device Mapping
●
Map Drives: Select to enable USB drives.
●
Map Printers: Select to enable locally-defined printers.
●
Map Parallel Ports: Select to enable parallel port.
●
Map Serial Ports: Select to enable serial port.
Other Settings
●
Client Host Name: (Optional) Type the host name for the terminal services session. This entry
allows you to dictate what is displayed when viewing shared resources.
●
Seamless: Select to control seamless mode for Published Applications.
●
Keyboard: Select the desired keyboard language.
Performance
●
Performance: Select the type of connection for the thin client to use to connect to the remote
computer.
●
Bitmap caching: Select to allow bitmap caching, which places commonly used bitmaps in a file
on the thin client. This process improves performance by minimizing the amount of display
information that must be passed over a connection.
NOTE: Depending upon connection configuration, selecting Bitmap caching may or may not
improve performance.
●
Compression: Select to enable protocol compression, which makes communication between
computers faster.
●
Options: Populate to use additional RDP options
Ping Settings
●
Smart Ping: Allows you to enable HP ThinConnect to ping the server before attempting a
connection. If the server name fails to resolve or the server fails to respond to the ping, the thin
client aborts the connection attempt.
●
Smart Ping Port: Specific a port for Smart Ping.
●
Smart Ping Timeout: Specify a time period for Smart Ping to keep pinging.
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Configuring Primary, Secondary, and Automatic Connections
You can designate connections as primary or secondary. A primary connection is the first attempted in
a group of connections. Secondary connections are attempted if the primary connection fails, and
attempt to connect in their listed order. You can assign several primary connections, each with several
associated secondary connections. By default, any new connection is designated as primary.
If you have primary and secondary connections, you can expand primary connections by clicking ►, or
collapse them by clicking ▼.
You can set primary connections to automatically connect when HP ThinConnect starts up.
You can set primary connections to automatically reconnect if the connection is lost.
Use the following procedures to configure primary and secondary connections.
To configure primary and secondary connections:
▲
Go to Settings > Connections.
●
To make a connection a secondary connection:
1. Simply drag and drop a primary connection on top of another primary connection.
The connection is then indented in the connection list and is secondary to the primary
connection directly above it.
NOTE: If a primary connection has one or more secondary connections, and you are making
it a secondary connection by dragging and dropping it on top of another primary connection,
the primary and all secondary connections become secondary under the destination primary.
2. Click Save and Restart Session to save your changes.
NOTE: Since each secondary connection must have an associated primary connection
listed above it, the connection at the top of the list must be a primary connection.
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To remove a connection as a secondary connection, drag the secondary connection to an empty
spot in the list. After you release the connection, it becomes a primary connection.
●
To set automatic connections:
1. In the Auto column, select the check box.
NOTE: You can set only primary connections to automatically connect when HP
ThinConnect is launched.
2. Click Save and Restart Session to save your changes.
●
To set automatic reconnections:
1. In the Persistent column, select the check box.
NOTE: You cannot disable an automatic connection unless the user quits the current
session.
You can set only primary connections to automatically reconnect.
2. Click Save and Restart Session to save your changes.
Global Citrix Settings
The Global Citrix tab allows you to configure Citrix settings across all Citrix connections.
To configure Citrix settings:
ENWW Settings 15
▲
Click Settings > Global Citrix and set the following options:
●
AppServerProtocol: Select one of the following:
◦
TCP+HTTP Browser
◦
TCP Browser
◦
SSL/TLS + HTTPS Browser
●
Use Alternate Address: Select to support accessing a Citrix server across a firewall.
●
Proxy: Select a proxy type.
◦
None (direct)
◦
SOCKS
◦
Secure (HTTPS)
◦
Automatically detect proxy
●
Proxy Address: Type the proxy host name.
●
Proxy Port: Type the proxy host port.
●
Proxy Username: Specify the proxy username for the account to use to connect to a remote
computer.
●
Proxy Password: Click Set Password to define a password for the account to use to connect to
a remote computer.
●
Region Filename: Select a file and click Edit to modify.
◦
All_Regions.xml
◦
Trusted_Region.xml
16 Chapter 2 Installation ENWW
◦
Untrusted_Region.xml
◦
Unknown_Region.xml
◦
Regions.xml
●
Enable Session Sharing Host: Select to enable.
●
Enable Session Sharing Client: Select to enable.
●
Attempt Cross-Platform Session Reuse: Select to enable.
●
Enable Windows Alert Sound: Select to enable.
●
Allow Audio Input: Select to enable.
●
Keyboard Mappings button: Use these Alt + Function components to configure thin client hot
keys. For example, in Microsoft Windows, the standard key combination ALT + TAB cycles through
all applications. The same key combination works on the local desktop. When you want to use
an ALT + TAB key combination during a session, you can use the mapped hot key instead, such
as CTRL + TAB.
●
Drive Mappings button: Use to add Local Drives to Forward to an ICA Server.
●
COM port Mappings button: Use these components to map devices to COM ports.
●
App Servers button: Use to define the Published Application server to use to create ICA Published
Application connections.
Mapping ICA Drives
1. Go to Settings > Global Citrix > Drive Mappings.
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2. Click Add ICA drive.
3. Drive: Select the drive letter to assign from the list.
4. Enable: Select to enable this ICA drive.
5. Write: Select to enable writing on this ICA mapped drive.
6. Path: Select to assign the path name to the mapped drive.
7. Click OK to add the drive.
To make changes to an ICA drive:
▲
Select the drive and click Edit.
To delete a drive:
▲
Select the drive and click Delete.
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