HP TeemTalk Terminal Emulator 9 E-License User Manual

NeoLinux 4.0 Thin Client
USER MANUAL
© 2007 by Neoware, Inc. 3200 Horizon Drive, King of Prussia, PA 19406 USA Tel.: +1-610-277-8300 Fax: +1-610-771-4200
This manual is copyrighted by Neoware, Inc. All rights are reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior consent, in writing, from Neoware, Inc.
Neoware, NeoLinux, Neostation, Eon, Capio, ThinSTAR, TeemTalk, ezDevice Manager, @work, and @workStation are trademarks or registered trademarks of Neoware, Inc. Java is a registered trademark of Sun Microsystems, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. MetaFrame, WinFrame, and ICA are registered trademarks of Citrix Sys­tems, Inc. Other trademarks used in this manual are the property of their respective owners.
Disclaimer: The information provided in this manual is intended for instructional purposes only and is subject to change without notice. Neoware, Inc. accepts no responsibility or liability for errors, omissions, or misleading information that may be contained in this manual.
April 2007
ii

FCC Regulatory & Safety Information

FCC regulatory and safety information can be found in the Quick Start Guide that came with your thin client, and on the Support section of the Neoware website which can be found at:
http://www.neoware.com/support.html

CANADA ICES/NMB-003 Class/Classe (B)

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Neoware Hardware Warranty

Neoware hardware warranties can be found in the Quick Start Guide that came with your thin client, and on the Support section of the Neoware website which can be found at:
http://www.neoware.com/support.html

Lead Content Warning

Many PC products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a PC. If this product has such a cord, cable or wire, then the following warning applies:
WARNING: Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.
iii

Safety Instructions

Please read these safety instructions carefully and keep this user manual for later reference.
1 Before removing the outer case from the thin client, always disconnect the AC power cord to
prevent the possibility of dangerous electrical shock.
2 Before cleaning, disconnect the thin client from AC power. Do not use liquid or sprayed clean-
ing products to clean the unit. Instead, use a moistened sheet or cloth for cleaning.
3 Do not expose the thin client to excessive humidity.
4 Be sure to install the thin client on a secure surface. A falling device could cause injury.
5 Place the power cord in such a way to avoid people stepping on it. Do not place anything over
the power cord.
6 Be sure to note all cautions and warnings on the thin client.
7 If the thin client is not used for a long period of time, disconnect the AC power to avoid damage
caused by voltage transients.
8 Never pour any liquid into any thin client openings. This could cause fire or electrical shock.
9 If one of the following situations occurs, be sure to get the thin client checked by a qualified
service technician:
The power cord or plug is damaged.
Liquid penetrates the thin client case.
The thin client is exposed to moisture.
The thin client does not work well or you cannot get it to work according to the user manual.
The thin client has been dropped or damaged.
The thin client has obvious signs of breakage.
10 The thin client should be stored and used only in temperature and humidity controlled environ-
ments. Storing thin clients below -20°C (-4°F) or above 60°C (140°F) may cause damage.
11 The sound pressure level at the operators position according to IEC 704-1:1982 is equal or less
to 70dB(A).
12 The input power cord shall be minimum H05VV-F, 3G, 0.75mm², rate minimum 6A.
13 The thin client should be used only where ambient air temperatures are maintained below 40°C.
iv

Table of Contents

FCC Regulatory & Safety Information iii CANADA ICES/NMB-003 Class/Classe (B) iii Neoware Hardware Warranty iii Lead Content Warning iii Safety Instructions iv
Table of Contents v
NeoLinux Thin Client User Manual
CHAPTER 1
CHAPTER 2
Introduction 1
What is a NeoLinux Thin Client? 1
The Thin Client 1 NeoLinux 2
Getting More Information 2
The Internet 2 Technical Support 3
About This Manual 3
Overview of Contents 3 Terms & Conventions 6
Setting Up Your Neoware Thin Client 7
Unpacking Your Neoware Thin Client 7 Connecting the Components 8
v
Tabl e of Con ten ts
Back Panel Connectors 8 Connecting the Cables 9 Connecting Parallel & Serial Peripheral Devices 9
Arranging Your Work Area 10
CHAPTER 3
Getting Started 11
Starting Up Your Thin Client 11 Network Configuration 12 Creating a New Connection 12 Starting a Connection 16 Using the Connection Manager 17
Displaying the Connection Manager 17 Making a Connection 17 T o olbar Options 18 Logging Off & Shutting Down 18
Kiosk Mode 19
Enabling Kiosk Mode 19
Security 20
Setting a Password 20
Menu Options 22
Displaying the Menu 22 Connection Selection 22 System Tools 23 Control Panel 26 Logging Off 27 Rebooting the System 27 Shutting Down Your Thin Client 27
Keyboard Shortcuts 28
Menu Item Selection 28
Using the Keyboard to Navigate the Display 28
Changing Settings 29 Using the Desktop 29 Setting the Date, Time & Time Zone 29
Date and Time 29
vi
Table of Contents
Time Zone 31 Sound Settings 31 Power Options 33 Managing & Updating Thin Client Software 34 Displaying System Information 35 Boot Options 36
CHAPTER 4
CHAPTER 5
Network Configuration 37
Introduction 37 Displaying the Network Connections Window 38 On-board LAN 39
The IP Settings Tab 40
The DHCP Options Tab 42 On-board WiFi 44
The Wireless Tab 45
The Security Tab 47
The Network Tab 49
The DHCP Options Tab 52 General Network Settings 53
The General Tab 53
The Hosts Tab 55
ICA Connection Configuration 57
Introduction 57 Creating a New ICA Connection 58 The Edit New ICA Connection Dialog 62
The Network Tab 62
The Connection Tab 64
The Local Resources Tab 66
The Window Tab 68
The Application Tab 70
The Firewall Tab 72
The Server Location Tab 73
The Extra Keys Tab 75
vii
Tabl e of Con ten ts
The Common Settings Tab 77
The ICA General Settings Dialog 80
The Options Tab 81 The Window Tab 84 The Server Location Tab 86 The Firewall Tab 89
CHAPTER 6
CHAPTER 7
RDP Connection Configuration 91
Introduction 91 Creating a New RDP Connection 92 The Edit New RDP Connection Dialog 95
The Network Tab 95 The Window Tab 97 The Options Tab 99 The Local Resources Tab 102 The Experience Tab 104 The Common Settings Tab 106
The RDP General Settings Dialog 109
TeemTalk Connection Configuration 111
Introduction 111 Creating a New TeemTalk Connection 112 The Edit New TeemTalk Connection Dialog 115
The Network Tab 115 The Backup Tab 118 The General Tab 119 The Display Tab 121 The Color Tab 125 The Keyboard Macros Tab 126 The Common Settings Tab 128 The Emulation Tab 131
The TeemTalk General Settings Dialog 132
The General Tab 133 The Color Tab 134
viii
The Printer Tab 136
Table of Contents
CHAPTER 8
CHAPTER 9
CHAPTER 10
Firefox Connection Configuration 139
Introduction 139 Creating a New Firefox Connection 140 The Edit New Firefox Connection Dialog 143
The Network Tab 143
The Common Settings Tab 145 The Firefox General Settings Dialog 148
The General Tab 149
The Proxy Tab 151
The Tabbed Browsing Tab 152
The Security Tab 154
The Javascript Tab 155
The Printer Tab 156
PNAgent Connection Configuration 157
Introduction 157 Creating a New PNAgent Connection 158 The Common Settings Tab 161
Custom Connection Configuration 165
Creating a New Custom Connection 165 The Common Settings Tab 168
CHAPTER 11
CHAPTER 12
SSH Connection Configuration 171
Creating a New SSH Connection 171 The Common Settings Tab 175
Telnet Connection Configuration 179
Creating a New Telnet Connection 179 The Common Settings Tab 182
ix
Tabl e of Con ten ts
CHAPTER 13
CHAPTER 14
XDM Connection Configuration 185
Introduction 185 Creating a New XDM Connection 186 The Common Settings Tab 189
Using The Desktop 193
Introduction 193 Virtual Desktops 194 Desktop Menus 195
Right-click on Desktop 195 Right-click on Connection Icon 195
The Taskbar 196
Taskbar Display 196 Window Display 196 The Menu Button 197 The Desktop Button 198 Window Buttons 198 System Information 199
Using Windows 199
Moving & Resizing a Window 199 The Title Bar 199 Window Controls 200 Window List 202
The Control Panel Toolbar 203
CHAPTER 15
Display Configuration 205
Introduction 205 Display Settings 206
The Display Tab 207 The Monitor Tab 208
The Power Saving Tab 210 Touchscreen Settings 212 Desktop Settings 213
The Desktop Tab 213
x
The Screensaver Tab 218 The Access Control List Tab 220 The Fontserver Tab 222 The Shadowing Tab 224 The X Resources Tab 226
Table of Contents
CHAPTER 16
CHAPTER 17
CHAPTER 18
CHAPTER 19
Mouse Configuration 229
Introduction 229 Displaying the Mouse Settings Dialog 229 Mouse Settings Dialog 230
Touchpad Configuration 233
Introduction 233 Displaying the Touchpad Settings Dialog 233 Touchpad Dialog Settings 234
Keyboard Configuration 237
Introduction 237 Displaying the Keyboard Settings Dialog 237 General Keyboard Settings 238 Keyboard Shortcuts 240
Printing Using LPD or ThinPrint 243
Introduction 243 Line Printer Settings 244
The General Tab 245 The Queues Tab 247 The Remote lpr Tab 248
ThinPrint Settings 250
CHAPTER 20
Storage Devices 253
Introduction 253 Storage Device Configuration 253
xi
Tabl e of Con ten ts
CHAPTER 21
CHAPTER 22
CHAPTER 23
CHAPTER 24
Port Mapping 257
Introduction 257 Displaying the Port Settings Dialog 257 COM Port Settings 259 LPT1 Port Settings 262 USB Serial Port Settings 263
Managing Certificates 265
Introduction 265 Displaying the Certificates Dialog 265 The Certificates Dialog 266
Accessories 269
Comment Window 269 Command Prompt 270
SSH Connection 271
Updating Your Thin Client Software 273
Introduction 273 Software Update 274
xii
CHAPTER 25
CHAPTER 26
System Information 277
Displaying System Information 277 General System Information 278 Network Configuration Information 279 Testing Your Network 280
The Ping Tool 280
The DNS Lookup Tool 281
The Trace Route Tool 281
The Registry Editor 283
Introduction 283
Displaying the Registry Editor 283 The Registry Editor Window 285 Modifying a Registry Key 286
Index 287
Table of Contents
xiii
Tabl e of Con ten ts
xiv
NeoLinux Thin Client User Manual

CHAPTER 1 Introduction

This chapter introduces NeoLinux thin clients and describes the scope of this User Manual.

What is a NeoLinux Thin Client?

The Thin Client Neoware thin clients are sleek computing devices that contain no

hard drive, fan, or other moving parts, making them extremely reliable and completely silent. Thin clients provide access to programs running on network servers. Generally as you work, your thin client sends keystrokes and mouse clicks to the server, which responds with screen updates for your monitor. Most of the processing occurs on the server. Due to the speed of modern computer networks, this exchange happens as fast as, and frequently faster than, processing on a personal computer.
Neoware thin clients can be used with standard VGA, SVGA, and XVGA-type monitors, PS/2 or USB mouse and keyboard, and other pointing devices.
Configurations vary with respect to the specific number of parallel port, serial port(s), and USB ports that are provided. When avail­able, these ports may be used for peripheral devices that may include printers, modems, floppy drives, zip drives, cd-roms, and bar code scanners. The version of software installed in your thin client will determine which types of peripherals may be used.
1
Introduction
Your thin client can automatically connect to either 10BaseT or 100BaseT (twisted-pair) Ethernet networks, as well as make serial port connections with or without a modem.

NeoLinux Your thin client arrives with NeoLinux software internally pre-

installed in its local Flash disk memory. Using NeoLinux, your thin client can initiate simultaneous, multiple connections (some models are restricted to one connection only) to Windows Server 2003, Windows 2000 Server, UNIX-based servers, mainframes, midrange computers, intranets, and the Internet, depending on the software version installed in the thin client.
Connections to Windows Server 2003 and Windows 2000 Server are made via Citrix’s Independent Computing Architecture (ICA
tocol, as well as Remote Desktop Protocol (RDP).
Note: To make Windows connections using ICA, the server must be running Citrix MetaFrame or WinFrame.
Access to UNIX-based servers can be made by telnet connections and by X Window protocols. In addition, the optional TeemTalk suite provides more than 30 terminal emulations.
®
) pro-
NeoLinux supports DHCP remote configuration services, and NFS file transfer protocol. In some models a local Mozilla Firefox browser is also included.

Getting More Information

The Internet Current and archival information about Neoware products, including

the latest software updates, is available at:
http://www.neoware.com
In addition, this user manual and other Neoware documentation are available at the Neoware web site for browsing or downloading.
2 Getting More Information
Introduction

Technical Support For technical support regarding Neoware products, call Neoware at

+1-610-277-8300 or request support at one of the following web-
sites:
USA: http://www.neoware.com/support/support_request.html
France: http://www.neoware.com/fr/support/index.html
Germany: http://www.neoware.com/de/support/index.html

About This Manual

This manual describes how to set up and use NeoLinux 4.0 thin clients.
Note: This manual is intended to cover a number of different Neoware thin client models. Since the primary difference between models is the client software included with each model, this manual may contain references to client software packages that are not included in your particular model.

Overview of Contents

This manual is divided into the following chapters:
Chapter 1: Introduction
Introduces NeoLinux thin clients and describes the scope of this User Manual.
Chapter 2: Setting Up Your Neoware Thin Client
Describes how to unpack and set up your Neoware thin client.
Chapter 3: Getting Started
Describes the basic procedure for creating connections and introduces the main system features.
Chapter 4: Network Configuration
Describes how to configure the thin client for connec­tion to your network.
About This Manual 3
Introduction
Chapter 5: ICA Connection Configuration
Describes how to create an ICA connection and explains the configuration options available.
Chapter 6: RDP Connection Configuration
Describes how to create an RDP connection and explains the configuration options available.
Chapter 7: TeemTalk Connection Configuration
Describes how to create a TeemTalk connection and explains the configuration options available.
Chapter 8: Firefox Connection Configuration
Describes how to create a Firefox connection and explains the configuration options available.
Chapter 9: PNAgent Connection Configuration
Describes how to create a PNAgent connection and explains the configuration options available.
Chapter 10: Custom Connection Configuration
Describes how to create a custom connection and explains the configuration options available.
4 About This Manual
Chapter 11: SSH Connection Configuration
Describes how to create an SSH (Secure Shell) connec­tion and explains the configuration options available.
Chapter 12: Telnet Connection Configuration
Describes how to create a Telnet connection and explains the configuration options available.
Chapter 13: XDM Connection Configuration
Describes how to create an XDM connection and explains the configuration options available.
Chapter 14: Using The Desktop
Describes how to use the desktop to manage your program windows.
Chapter 15: Display Configuration
Describes how to configure your monitor and the display to suit your requirements.
Chapter 16: Mouse Configuration
Describes how to configure a mouse to suit your requirements.
Chapter 17: Touchpad Configuration
Describes how to configure a touchpad to suit your requirements.
Chapter 18: Keyboard Configuration
Describes how to configure the keyboard to suit your requirements.
Chapter 19: Printing Using LPD or ThinPrint
Describes how to configure your thin client for printing using LPD or ThinPrint (if included).
Chapter 20: Storage Devices
Describes how to configure your thin client to use external USB storage devices.
Introduction
Chapter 21: Port Mapping
Describes how to directly access serial and parallel devices via IP using the port mapping facilities.
Chapter 22: Managing Certificates
Describes the certificates management facility.
Chapter 23: Accessories
Describes the accessories available to help you with your work.
Chapter 24: Updating Your Thin Client Software
Describes how to update the software installed in your thin client.
Chapter 25: System Information
Describes how to display information about your sys­tem and how to test network performance.
About This Manual 5
Introduction
Chapter 26: The Registry Editor
Describes how to use the Registry Editor to configure your thin client.

Terms & Conventions

The following terms and conventions are used in this manual:
keys to press
When you need to press two or more keys together at the same time, such as the Shift key and the Esc key, this will be indicated by a plus character between the key names, which will be highlighted. For example: Shift + Esc. The "+" character does not represent a key to be pressed.
double-click
To "double-click" means to click the left mouse button twice in quick succession when the mouse pointer is on a particular item on the display, such as an icon. You should use the left mouse button unless specifically told otherwise.
drag
To "drag" means to position the mouse pointer on an item on the dis­play (such as the edge of a window), then hold down the left mouse button and move the mouse while keeping the button held down.
6 About This Manual
CHAPTER 2 Setting Up Your
Neoware Thin Client
This chapter describes how to unpack and set up your Neoware thin client.

Unpacking Your Neoware Thin Client

Your Neoware thin client typically is shipped in cartons containing the items listed below. Depending on the shipping configuration, one or more of the items may be contained in separate shipping car­tons (such as a monitor, keyboard, and mouse):
Thin Client
NeoLinux Thin Client User Manual
A keyboard with cable attached.
A mouse with cable attached.
A power cable.
Stabilizing feet or stand for using the thin client in a
vertical orientation.
Monitor
A monitor power cable (attached to some monitors).
A monitor video cable (attached to most monitors).
A tilt/swivel base, attached or unattached.
To unpack your Neoware thin client, open the cartons and remove the components carefully. Save the packing materials in case you need to repack them.
7
Setting Up Your Neoware Thin Client

Connecting the Components

Back Panel Connectors

The following is an explanation of the different connections that can be found on Neoware thin clients. Not all hardware platforms have the same number or type of back panel connectors. This listing is provided for general information about potential uses of these con­nectors. Note that the serial and parallel ports can be used with ICA, RDP (Windows Server 2003), and terminal emulation connections.
MOUSE is a PS/2-type mouse port (green-colored connec-
tor marked with the word “MOUSE” or with the icon dis­played here).
KEYBOARD is a PS/2-type keyboard port (purple-col-
ored connector marked with the word “KEYBOARD” or with the icon displayed here).
LAN is an RJ-45 jack. The thin client automatically
detects and connects to either 10BaseT or 100BaseT (twisted-pair) Ethernet.
PARALLEL is a standard DB-25 parallel port for local
printers.
COM 1 and COM 2 are DB-9, RS-232 serial ports.
Depending on which software version is loaded in the thin client, serial ports may be used for peripheral devices such as modems, personal digital assistants (PDAs), and bar code scanners.
USB ports (two Type A USB ports).
MIC is a 3.5 mm microphone jack.
LINE IN is a 3.5 mm line audio input jack.
LINE OUT is a 3.5 mm audio output jack.
8 Connecting the Components
Setting Up Your Neoware Thin Client
MONITOR is a standard DB-15, high-density, VGA-
type monitor connector.
The power supply connects through the supplied power cable. It
automatically detects and accepts either 120 VAC or 240 VAC line voltage.

Connecting the Cables

Connecting Parallel & Serial Peripheral Devices

Power must not be applied until all connections have been made. Power cables should be connected last.
1 Arrange the thin client and monitor in your work area.
2 Connect the monitor video cable to the MONITOR port. Do not
overtighten the screws. The video cable connection to the moni­tor varies. Some monitors have attached video cables.
3 Connect the keyboard cable to the KEYBOARD (purple) port.
4 Connect the mouse cable to the MOUSE (green) port.
5 Connect a twisted-pair, 10BaseT or 100BaseT Ethernet cable to
the LAN jack.
6 Connect any other peripheral devices that you require, such as a
printer (see the following section for details).
7 Connect the monitor power cable to a power outlet.
8 Connect the power cable from the thin client to a power outlet.
9 Turn on your thin client and the monitor, then any peripheral
devices.
You can connect a modem, printer, bar code scanner, and other peripheral devices to your thin client.
1 If your thin client is turned on, log off all its open connections,
and then turn off the thin client.
2 If you have a local printer, connect its cable to the PARALLEL
port. You can also attach local serial printers to either serial port: COM 1 or COM 2.
Connecting the Components 9
Setting Up Your Neoware Thin Client
3 If you have an external modem, bar code scanner, or other serial
device, connect its cable to a serial port (COM 1 or COM 2). Which serial port devices will work with your thin client depends on the software version installed in it. Not all software versions support all serial devices.
4 Turn on your thin client and then the peripheral device.

Arranging Your Work Area

The following tips will help reduce eye strain and body fatigue when using your Neoware thin client:
Adjust your chair seat level so that your feet are flat on the floor,
your legs form a right angle with the floor, your knees are free of the chair seat and your lower back is fully supported.
Adjust the chair height so that the keyboard and mouse are at
elbow height, so your wrists are straight and supported.
Maintain a neutral neck posture with the top of the monitor no
higher than your eye level.
Position the monitor at the correct distance for your vision, and
adjust lighting to reduce glare on the screen.
Take periodic breaks to stretch your arms and wrists and rest your
eyes.
10 Arranging Your Work Area

CHAPTER 3 Getting Started

This chapter describes the basic procedure for creating connec­tions and introduces the main system features.

Starting Up Your Thin Client

If you have any peripheral devices connected to your thin client, power on the thin client first, then the devices. After a few seconds the NeoLinux desktop will be displayed.
NeoLinux Thin Client User Manual
11
Getting Started

Network Configuration

If your network uses a remote configuration service such as DHCP (Dynamic Host Configuration Protocol), the thin client will automat­ically configure itself for the network when you switch it on.
If your network does not use DHCP, or you need to enter network settings manually, refer to the section “Network Configuration” on page 37 for details.

Creating a New Connection

This section describes the basic procedure for creating a new connection. The example illustrations show the creation of an ICA connection, but the display for other connection types is very similar. Descriptions of all the setup options available for each connection type are provided in the following chapters.
1 Click on the
12 Network Configuration
menu
button in the taskbar at the bottom of the
display and select
Control Panel - Main window will be displayed.
The
Control Panel in the menu.
2 Double-click on the Connections icon.
Getting Started
Creating a New Connection 13
Getting Started
3 Click the Add icon in the toolbar and select the type of connec-
tion you want to create from the drop-down menu.
An
Edit new connection dialog will be displayed for the chosen
connection type.
4 In the Edit new connection dialog, enter a descriptive name for
the connection in the
Name field at the top. This will be used to
identify the connection to the user.
14 Creating a New Connection
Getting Started
5 Specify the network settings required to make a connection.
6 Click on the tab titles along the top of the dialog to access
additional setup options that you may wish to configure. Refer to the sections for each dialog tab in the relevant "Connection Configuration" chapter for details of all the options available.
7 When you have finished configuring the connection, click OK.
An icon for the new connection will be displayed in the
Panel - Connections
listed for selection in the taskbar
Manager
, which is described in the following sections.
window and on the desktop, and it will be
menu
and the Connection
Control
Creating a New Connection 15
Getting Started

Starting a Connection

There are several ways of starting a predefined connection:
Double-click on the connection icon displayed on the desktop.
Click on
menu
in the taskbar and select the name of the connec-
tion at the top of the menu.
Click on
tion Manager
menu
in the taskbar and select System Tools > Connec-
. Select the connection name then click the Connect
icon in the toolbar.
16 Starting a Connection
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