This manual is copyrighted by Neoware, Inc. All rights are reserved. This document may not, in
whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic
medium or machine-readable form without prior consent, in writing, from Neoware, Inc.
Neoware, NeoLinux, Neostation, Eon, Capio, ThinSTAR, TeemTalk, ezDevice Manager, @work,
and @workStation are trademarks or registered trademarks of Neoware, Inc. Java is a registered
trademark of Sun Microsystems, Inc. Microsoft and Windows are registered trademarks of
Microsoft Corporation. MetaFrame, WinFrame, and ICA are registered trademarks of Citrix Systems, Inc. Other trademarks used in this manual are the property of their respective owners.
Disclaimer: The information provided in this manual is intended for instructional purposes only
and is subject to change without notice. Neoware, Inc. accepts no responsibility or liability for
errors, omissions, or misleading information that may be contained in this manual.
April 2007
ii
FCC Regulatory & Safety Information
FCC regulatory and safety information can be found in the Quick Start Guide that came
with your thin client, and on the Support section of the Neoware website which can be
found at:
http://www.neoware.com/support.html
CANADA ICES/NMB-003 Class/Classe (B)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Neoware Hardware Warranty
Neoware hardware warranties can be found in the Quick Start Guide that came with your
thin client, and on the Support section of the Neoware website which can be found at:
http://www.neoware.com/support.html
Lead Content Warning
Many PC products and accessories contain cords, cables or wires, such as power cords or
cords to connect the accessory to a PC. If this product has such a cord, cable or wire, then
the following warning applies:
WARNING: Handling the cord on this product will expose you to lead, a chemical known
to the State of California to cause cancer, and birth defects or other reproductive harm.
Wash hands after handling.
iii
Safety Instructions
Please read these safety instructions carefully and keep this user manual for later reference.
1Before removing the outer case from the thin client, always disconnect the AC power cord to
prevent the possibility of dangerous electrical shock.
2Before cleaning, disconnect the thin client from AC power. Do not use liquid or sprayed clean-
ing products to clean the unit. Instead, use a moistened sheet or cloth for cleaning.
3Do not expose the thin client to excessive humidity.
4Be sure to install the thin client on a secure surface. A falling device could cause injury.
5Place the power cord in such a way to avoid people stepping on it. Do not place anything over
the power cord.
6Be sure to note all cautions and warnings on the thin client.
7If the thin client is not used for a long period of time, disconnect the AC power to avoid damage
caused by voltage transients.
8Never pour any liquid into any thin client openings. This could cause fire or electrical shock.
9If one of the following situations occurs, be sure to get the thin client checked by a qualified
service technician:
• The power cord or plug is damaged.
• Liquid penetrates the thin client case.
• The thin client is exposed to moisture.
• The thin client does not work well or you cannot get it to work according to the user manual.
• The thin client has been dropped or damaged.
• The thin client has obvious signs of breakage.
10 The thin client should be stored and used only in temperature and humidity controlled environ-
ments. Storing thin clients below -20°C (-4°F) or above 60°C (140°F) may cause damage.
11 The sound pressure level at the operators position according to IEC 704-1:1982 is equal or less
to 70dB(A).
12 The input power cord shall be minimum H05VV-F, 3G, 0.75mm², rate minimum 6A.
13 The thin client should be used only where ambient air temperatures are maintained below 40°C.
iv
Table of Contents
FCC Regulatory & Safety Informationiii
CANADA ICES/NMB-003 Class/Classe (B)iii
Neoware Hardware Warranty iii
Lead Content Warningiii
Safety Instructions iv
Table of Contentsv
NeoLinux Thin Client User Manual
CHAPTER 1
CHAPTER 2
Introduction1
What is a NeoLinux Thin Client?1
The Thin Client 1
NeoLinux2
Getting More Information2
The Internet2
Technical Support3
About This Manual 3
Overview of Contents 3
Terms & Conventions6
Setting Up Your Neoware Thin Client7
Unpacking Your Neoware Thin Client 7
Connecting the Components8
v
Tabl e of Con ten ts
Back Panel Connectors 8
Connecting the Cables 9
Connecting Parallel & Serial Peripheral Devices 9
Arranging Your Work Area 10
CHAPTER 3
Getting Started11
Starting Up Your Thin Client 11
Network Configuration12
Creating a New Connection 12
Starting a Connection 16
Using the Connection Manager17
Displaying the Connection Manager17
Making a Connection17
T o olbar Options 18
Logging Off & Shutting Down18
Kiosk Mode19
Enabling Kiosk Mode19
Security 20
Setting a Password 20
Menu Options22
Displaying the Menu22
Connection Selection22
System Tools23
Control Panel 26
Logging Off 27
Rebooting the System27
Shutting Down Your Thin Client27
Keyboard Shortcuts28
Menu Item Selection28
Using the Keyboard to Navigate the Display 28
Changing Settings29
Using the Desktop29
Setting the Date, Time & Time Zone 29
Date and Time 29
vi
Table of Contents
Time Zone31
Sound Settings31
Power Options33
Managing & Updating Thin Client Software34
Displaying System Information35
Boot Options36
CHAPTER 4
CHAPTER 5
Network Configuration37
Introduction37
Displaying the Network Connections Window 38
On-board LAN 39
The IP Settings Tab40
The DHCP Options Tab42
On-board WiFi 44
The Wireless Tab 45
The Security Tab47
The Network Tab49
The DHCP Options Tab52
General Network Settings53
The General Tab53
The Hosts Tab55
ICA Connection Configuration57
Introduction57
Creating a New ICA Connection58
The Edit New ICA Connection Dialog62
The Network Tab62
The Connection Tab64
The Local Resources Tab66
The Window Tab 68
The Application Tab 70
The Firewall Tab72
The Server Location Tab73
The Extra Keys Tab75
vii
Tabl e of Con ten ts
The Common Settings Tab 77
The ICA General Settings Dialog80
The Options Tab 81
The Window Tab 84
The Server Location Tab86
The Firewall Tab89
CHAPTER 6
CHAPTER 7
RDP Connection Configuration91
Introduction91
Creating a New RDP Connection 92
The Edit New RDP Connection Dialog95
The Network Tab95
The Window Tab 97
The Options Tab 99
The Local Resources Tab102
The Experience Tab104
The Common Settings Tab 106
The RDP General Settings Dialog109
TeemTalk Connection Configuration111
Introduction111
Creating a New TeemTalk Connection 112
The Edit New TeemTalk Connection Dialog 115
The Network Tab115
The Backup Tab118
The General Tab119
The Display Tab 121
The Color Tab125
The Keyboard Macros Tab126
The Common Settings Tab 128
The Emulation Tab131
The TeemTalk General Settings Dialog132
The General Tab133
The Color Tab134
viii
The Printer Tab136
Table of Contents
CHAPTER 8
CHAPTER 9
CHAPTER 10
Firefox Connection Configuration139
Introduction139
Creating a New Firefox Connection 140
The Edit New Firefox Connection Dialog143
The Network Tab143
The Common Settings Tab 145
The Firefox General Settings Dialog148
The General Tab149
The Proxy Tab151
The Tabbed Browsing Tab 152
The Security Tab154
The Javascript Tab 155
The Printer Tab156
PNAgent Connection Configuration157
Introduction157
Creating a New PNAgent Connection 158
The Common Settings Tab 161
Custom Connection Configuration165
Creating a New Custom Connection 165
The Common Settings Tab 168
CHAPTER 11
CHAPTER 12
SSH Connection Configuration171
Creating a New SSH Connection 171
The Common Settings Tab 175
Telnet Connection Configuration179
Creating a New Telnet Connection179
The Common Settings Tab 182
ix
Tabl e of Con ten ts
CHAPTER 13
CHAPTER 14
XDM Connection Configuration185
Introduction185
Creating a New XDM Connection 186
The Common Settings Tab 189
Right-click on Desktop195
Right-click on Connection Icon195
The Taskbar196
Taskbar Display196
Window Display 196
The Menu Button 197
The Desktop Button198
Window Buttons 198
System Information199
Using Windows 199
Moving & Resizing a Window 199
The Title Bar 199
Window Controls 200
Window List 202
The Control Panel Toolbar203
CHAPTER 15
Display Configuration205
Introduction205
Display Settings206
The Display Tab 207
The Monitor Tab208
The Power Saving Tab 210
Touchscreen Settings212
Desktop Settings213
The Desktop Tab 213
x
The Screensaver Tab218
The Access Control List Tab220
The Fontserver Tab222
The Shadowing Tab 224
The X Resources Tab226
Table of Contents
CHAPTER 16
CHAPTER 17
CHAPTER 18
CHAPTER 19
Mouse Configuration229
Introduction229
Displaying the Mouse Settings Dialog229
Mouse Settings Dialog230
Touchpad Configuration233
Introduction233
Displaying the Touchpad Settings Dialog 233
Touchpad Dialog Settings234
Keyboard Configuration237
Introduction237
Displaying the Keyboard Settings Dialog237
General Keyboard Settings238
Keyboard Shortcuts240
Printing Using LPD or ThinPrint243
Introduction243
Line Printer Settings244
The General Tab245
The Queues Tab247
The Remote lpr Tab 248
ThinPrint Settings250
CHAPTER 20
Storage Devices253
Introduction253
Storage Device Configuration 253
xi
Tabl e of Con ten ts
CHAPTER 21
CHAPTER 22
CHAPTER 23
CHAPTER 24
Port Mapping257
Introduction257
Displaying the Port Settings Dialog257
COM Port Settings 259
LPT1 Port Settings262
USB Serial Port Settings263
Managing Certificates265
Introduction265
Displaying the Certificates Dialog 265
The Certificates Dialog 266
Accessories269
Comment Window 269
Command Prompt270
SSH Connection 271
Updating Your Thin Client Software273
Introduction273
Software Update274
xii
CHAPTER 25
CHAPTER 26
System Information277
Displaying System Information277
General System Information278
Network Configuration Information279
Testing Your Network280
The Ping Tool 280
The DNS Lookup Tool 281
The Trace Route Tool 281
The Registry Editor283
Introduction283
Displaying the Registry Editor283
The Registry Editor Window 285
Modifying a Registry Key 286
Index287
Table of Contents
xiii
Tabl e of Con ten ts
xiv
NeoLinux Thin Client User Manual
CHAPTER 1Introduction
This chapter introduces NeoLinux thin clients and describes the
scope of this User Manual.
What is a NeoLinux Thin Client?
The Thin ClientNeoware thin clients are sleek computing devices that contain no
hard drive, fan, or other moving parts, making them extremely
reliable and completely silent. Thin clients provide access to
programs running on network servers. Generally as you work, your
thin client sends keystrokes and mouse clicks to the server, which
responds with screen updates for your monitor. Most of the
processing occurs on the server. Due to the speed of modern
computer networks, this exchange happens as fast as, and
frequently faster than, processing on a personal computer.
Neoware thin clients can be used with standard VGA, SVGA, and
XVGA-type monitors, PS/2 or USB mouse and keyboard, and
other pointing devices.
Configurations vary with respect to the specific number of parallel
port, serial port(s), and USB ports that are provided. When available, these ports may be used for peripheral devices that may
include printers, modems, floppy drives, zip drives, cd-roms, and
bar code scanners. The version of software installed in your thin
client will determine which types of peripherals may be used.
1
Introduction
Your thin client can automatically connect to either 10BaseT or
100BaseT (twisted-pair) Ethernet networks, as well as make serial
port connections with or without a modem.
NeoLinuxYour thin client arrives with NeoLinux software internally pre-
installed in its local Flash disk memory. Using NeoLinux, your thin
client can initiate simultaneous, multiple connections (some models
are restricted to one connection only) to Windows Server 2003,
Windows 2000 Server, UNIX-based servers, mainframes, midrange
computers, intranets, and the Internet, depending on the software
version installed in the thin client.
Connections to Windows Server 2003 and Windows 2000 Server are
made via Citrix’s Independent Computing Architecture (ICA
tocol, as well as Remote Desktop Protocol (RDP).
Note: To make Windows connections using ICA, the server must be
running Citrix MetaFrame or WinFrame.
Access to UNIX-based servers can be made by telnet connections
and by X Window protocols. In addition, the optional TeemTalk
suite provides more than 30 terminal emulations.
®
) pro-
NeoLinux supports DHCP remote configuration services, and NFS
file transfer protocol. In some models a local Mozilla Firefox
browser is also included.
Getting More Information
The InternetCurrent and archival information about Neoware products, including
the latest software updates, is available at:
http://www.neoware.com
In addition, this user manual and other Neoware documentation are
available at the Neoware web site for browsing or downloading.
2Getting More Information
Introduction
Technical SupportFor technical support regarding Neoware products, call Neoware at
+1-610-277-8300 or request support at one of the following web-
This manual describes how to set up and use NeoLinux 4.0 thin
clients.
Note: This manual is intended to cover a number of different
Neoware thin client models. Since the primary difference between
models is the client software included with each model, this manual
may contain references to client software packages that are not
included in your particular model.
Overview of
Contents
This manual is divided into the following chapters:
Chapter 1:Introduction
Introduces NeoLinux thin clients and describes the
scope of this User Manual.
Chapter 2:Setting Up Your Neoware Thin Client
Describes how to unpack and set up your Neoware thin
client.
Chapter 3:Getting Started
Describes the basic procedure for creating connections
and introduces the main system features.
Chapter 4:Network Configuration
Describes how to configure the thin client for connection to your network.
About This Manual3
Introduction
Chapter 5:ICA Connection Configuration
Describes how to create an ICA connection and
explains the configuration options available.
Chapter 6:RDP Connection Configuration
Describes how to create an RDP connection and
explains the configuration options available.
Chapter 7:TeemTalk Connection Configuration
Describes how to create a TeemTalk connection and
explains the configuration options available.
Chapter 8:Firefox Connection Configuration
Describes how to create a Firefox connection and
explains the configuration options available.
Chapter 9:PNAgent Connection Configuration
Describes how to create a PNAgent connection and
explains the configuration options available.
Chapter 10: Custom Connection Configuration
Describes how to create a custom connection and
explains the configuration options available.
4About This Manual
Chapter 11: SSH Connection Configuration
Describes how to create an SSH (Secure Shell) connection and explains the configuration options available.
Chapter 12: Telnet Connection Configuration
Describes how to create a Telnet connection and
explains the configuration options available.
Chapter 13: XDM Connection Configuration
Describes how to create an XDM connection and
explains the configuration options available.
Chapter 14: Using The Desktop
Describes how to use the desktop to manage your
program windows.
Chapter 15: Display Configuration
Describes how to configure your monitor and the
display to suit your requirements.
Chapter 16: Mouse Configuration
Describes how to configure a mouse to suit your
requirements.
Chapter 17: Touchpad Configuration
Describes how to configure a touchpad to suit your
requirements.
Chapter 18: Keyboard Configuration
Describes how to configure the keyboard to suit your
requirements.
Chapter 19: Printing Using LPD or ThinPrint
Describes how to configure your thin client for printing
using LPD or ThinPrint (if included).
Chapter 20: Storage Devices
Describes how to configure your thin client to use
external USB storage devices.
Introduction
Chapter 21: Port Mapping
Describes how to directly access serial and parallel
devices via IP using the port mapping facilities.
Chapter 22: Managing Certificates
Describes the certificates management facility.
Chapter 23: Accessories
Describes the accessories available to help you with
your work.
Chapter 24: Updating Your Thin Client Software
Describes how to update the software installed in your
thin client.
Chapter 25: System Information
Describes how to display information about your system and how to test network performance.
About This Manual5
Introduction
Chapter 26: The Registry Editor
Describes how to use the Registry Editor to configure
your thin client.
Terms &
Conventions
The following terms and conventions are used in this manual:
keys to press
When you need to press two or more keys together at the same time,
such as the Shift key and the Esc key, this will be indicated by a plus
character between the key names, which will be highlighted. For
example: Shift + Esc. The "+" character does not represent a key to
be pressed.
double-click
To "double-click" means to click the left mouse button twice in
quick succession when the mouse pointer is on a particular item on
the display, such as an icon. You should use the left mouse button
unless specifically told otherwise.
drag
To "drag" means to position the mouse pointer on an item on the display (such as the edge of a window), then hold down the left mouse
button and move the mouse while keeping the button held down.
6About This Manual
CHAPTER 2Setting Up Your
Neoware Thin Client
This chapter describes how to unpack and set up your Neoware
thin client.
Unpacking Your Neoware Thin Client
Your Neoware thin client typically is shipped in cartons containing
the items listed below. Depending on the shipping configuration,
one or more of the items may be contained in separate shipping cartons (such as a monitor, keyboard, and mouse):
Thin Client
NeoLinux Thin Client User Manual
• A keyboard with cable attached.
• A mouse with cable attached.
• A power cable.
• Stabilizing feet or stand for using the thin client in a
vertical orientation.
Monitor
• A monitor power cable (attached to some monitors).
• A monitor video cable (attached to most monitors).
• A tilt/swivel base, attached or unattached.
To unpack your Neoware thin client, open the cartons and remove
the components carefully. Save the packing materials in case you
need to repack them.
7
Setting Up Your Neoware Thin Client
Connecting the Components
Back Panel
Connectors
The following is an explanation of the different connections that can
be found on Neoware thin clients. Not all hardware platforms have
the same number or type of back panel connectors. This listing is
provided for general information about potential uses of these connectors. Note that the serial and parallel ports can be used with ICA,
RDP (Windows Server 2003), and terminal emulation connections.
• MOUSE is a PS/2-type mouse port (green-colored connec-
tor marked with the word “MOUSE” or with the icon displayed here).
• KEYBOARD is a PS/2-type keyboard port (purple-col-
ored connector marked with the word “KEYBOARD”
or with the icon displayed here).
• LAN is an RJ-45 jack. The thin client automatically
detects and connects to either 10BaseT or 100BaseT
(twisted-pair) Ethernet.
• PARALLEL is a standard DB-25 parallel port for local
printers.
• COM 1 and COM 2 are DB-9, RS-232 serial ports.
Depending on which software version is loaded in the
thin client, serial ports may be used for peripheral
devices such as modems, personal digital assistants
(PDAs), and bar code scanners.
• USB ports (two Type A USB ports).
• MIC is a 3.5 mm microphone jack.
• LINE IN is a 3.5 mm line audio input jack.
• LINE OUT is a 3.5 mm audio output jack.
8Connecting the Components
Setting Up Your Neoware Thin Client
• MONITOR is a standard DB-15, high-density, VGA-
type monitor connector.
• The power supply connects through the supplied power cable. It
automatically detects and accepts either 120 VAC or 240 VAC
line voltage.
Connecting the
Cables
Connecting Parallel
& Serial Peripheral
Devices
Power must not be applied until all connections have been made.
Power cables should be connected last.
1Arrange the thin client and monitor in your work area.
2Connect the monitor video cable to the MONITOR port. Do not
overtighten the screws. The video cable connection to the monitor varies. Some monitors have attached video cables.
3Connect the keyboard cable to the KEYBOARD (purple) port.
4Connect the mouse cable to the MOUSE (green) port.
5Connect a twisted-pair, 10BaseT or 100BaseT Ethernet cable to
the LAN jack.
6Connect any other peripheral devices that you require, such as a
printer (see the following section for details).
7Connect the monitor power cable to a power outlet.
8Connect the power cable from the thin client to a power outlet.
9Turn on your thin client and the monitor, then any peripheral
devices.
You can connect a modem, printer, bar code scanner, and other
peripheral devices to your thin client.
1If your thin client is turned on, log off all its open connections,
and then turn off the thin client.
2If you have a local printer, connect its cable to the PARALLEL
port. You can also attach local serial printers to either serial port:
COM 1 or COM 2.
Connecting the Components9
Setting Up Your Neoware Thin Client
3If you have an external modem, bar code scanner, or other serial
device, connect its cable to a serial port (COM 1 or COM 2).
Which serial port devices will work with your thin client
depends on the software version installed in it. Not all software
versions support all serial devices.
4Turn on your thin client and then the peripheral device.
Arranging Your Work Area
The following tips will help reduce eye strain and body fatigue when
using your Neoware thin client:
• Adjust your chair seat level so that your feet are flat on the floor,
your legs form a right angle with the floor, your knees are free of
the chair seat and your lower back is fully supported.
• Adjust the chair height so that the keyboard and mouse are at
elbow height, so your wrists are straight and supported.
• Maintain a neutral neck posture with the top of the monitor no
higher than your eye level.
• Position the monitor at the correct distance for your vision, and
adjust lighting to reduce glare on the screen.
• Take periodic breaks to stretch your arms and wrists and rest your
eyes.
10Arranging Your Work Area
CHAPTER 3Getting Started
This chapter describes the basic procedure for creating connections and introduces the main system features.
Starting Up Your Thin Client
If you have any peripheral devices connected to your thin client,
power on the thin client first, then the devices. After a few seconds
the NeoLinux desktop will be displayed.
NeoLinux Thin Client User Manual
11
Getting Started
Network Configuration
If your network uses a remote configuration service such as DHCP
(Dynamic Host Configuration Protocol), the thin client will automatically configure itself for the network when you switch it on.
If your network does not use DHCP, or you need to enter network
settings manually, refer to the section “Network Configuration” on
page 37 for details.
Creating a New Connection
This section describes the basic procedure for creating a new
connection. The example illustrations show the creation of an ICA
connection, but the display for other connection types is very
similar. Descriptions of all the setup options available for each
connection type are provided in the following chapters.
1Click on the
12Network Configuration
menu
button in the taskbar at the bottom of the
display and select
Control Panel - Main window will be displayed.
The
Control Panel in the menu.
2Double-click on the Connections icon.
Getting Started
Creating a New Connection13
Getting Started
3Click the Add icon in the toolbar and select the type of connec-
tion you want to create from the drop-down menu.
An
Edit new connection dialog will be displayed for the chosen
connection type.
4In the Edit new connection dialog, enter a descriptive name for
the connection in the
Name field at the top. This will be used to
identify the connection to the user.
14Creating a New Connection
Getting Started
5Specify the network settings required to make a connection.
6Click on the tab titles along the top of the dialog to access
additional setup options that you may wish to configure. Refer
to the sections for each dialog tab in the relevant "Connection
Configuration" chapter for details of all the options available.
7When you have finished configuring the connection, click OK.
An icon for the new connection will be displayed in the
Panel - Connections
listed for selection in the taskbar
Manager
, which is described in the following sections.
window and on the desktop, and it will be
menu
and the Connection
Control
Creating a New Connection15
Getting Started
Starting a Connection
There are several ways of starting a predefined connection:
• Double-click on the connection icon displayed on the desktop.
• Click on
menu
in the taskbar and select the name of the connec-
tion at the top of the menu.
• Click on
tion Manager
menu
in the taskbar and select System Tools > Connec-
. Select the connection name then click the Connect
icon in the toolbar.
16Starting a Connection
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