HP TechPulse Device Software into a Windows 10 Custom Image Installation Manual

Installing HP TechPulse Device Software into a Windows 10 Custom Image

Contents

Introduction ................................................................................................................................................................. 3

Prerequisites ............................................................................................................................................................... 3

Obtaining the User Principal Name (UPN) domain suffix for your company .................................................. 3

Send Primary Contact information to HP ............................................................................................................ 3

Configure Proxies or Firewalls for Communication with HP TechPulse .......................................................... 3

Perform manual enrollment test for HP TechPulse .......................................................................................... 4

Method 1: Windows 10 Audit Mode ......................................................................................................................... 5

Creating an install.cmd batch script file .............................................................................................................. 5

Creating the Reference Image .............................................................................................................................. 6

Capturing the Reference Image ........................................................................................................................... 9

Applying the Captured Image ............................................................................................................................. 10

Method 2: System Center Configuration Manager (SCCM) Task Sequence ....................................................... 13

Creating an install.cmd batch script file ............................................................................................................ 13

Creating an application in SCCM ......................................................................................................................... 13

Adding the application to an existing Windows 10 Installation Task Sequence .......................................... 15

Installing HP TechPulse Device Software into a Windows 10 Custom Image

Introduction

This document describes the recommended process to install the HP TechPulse Windows Application into a Windows 10 Custom Image. The instructions provided below are intended for IT personnel responsible for creating reference images and applying images to Windows 10 PCs.

If you are using HP Configuration Services, contact your HP sales representative or Business Partner to load the HP TechPulse Windows Application into your custom image.

Prerequisites

NOTE: Do not skip the Prerequisites Section of this guide.

Obtaining the User Principal Name (UPN) domain suffix for your company

This section describes the steps required to obtain the User Principal Name (UPN) domain suffix(es) which you will need to provide to your HP Service Expert prior to enrolling your PCs. Please note, PCs must be domain-joined and have a valid UPN name in order to enable silent enrollment.

Follow these steps to get UPN suffixes for each domain or subdomain using a Windows computer:

1. Open a command prompt, then type WhoAmi /UPN. Press Enter to get the UPN name.

2. For multi-level domain environments, repeat these steps on another device located in the other

domain(s) or subdomain(s).

3. Send the UPN name(s) to your HP Service Expert. For example, if the UPN name is

user@contoso.com, then contoso.com is what you would send.

Send Primary Contact information to HP

HP requires the Name and Email Address of your Primary IT contact in order to set up your HP TechPulse company tenant. Please send the Name and Email address of your Primary IT Contact to your HP Service Expert or Business Partner.

Configure Proxies or Firewalls for Communication with HP TechPulse

Please review the Configuring a Proxy or Firewall document and configure the proxy or firewall to allow communication through the required domains and ports.

If your devices connect through a proxy server for internet access, the HP TechPulse Windows Application will automatically detect the proxy server based on the proxy auto-discovery, proxy auto-configuration or static proxy settings on the device. If the proxy server cannot be automatically detected, you may need to specify a static proxy server or proxy auto-configuration URL for the HP TechPulse Windows Application. For help, please see the HP TechPulse Device Software Deployment Guide document.

Installing HP TechPulse Device Software into a Windows 10 Custom Image

Perform manual enrollment test for HP TechPulse

HP recommends that you perform a manual enrollment test prior to installing the HP TechPulse Windows Application into the custom image. This step should be completed on a PC which is running the custom operating system image which will be deployed.

Follow these steps to perform a manual enrollment test:

1. On a Windows PC which is domain-joined and on your network, launch a web browser and

download the latest version of the HP TechPulse Windows Application from

https://www.hpdaas.com/software.

2. Download the HP TechPulse Windows Application installer file.

3. Copy the setup.exe installer file to a folder such as c:\temp

4. Launch a Windows Administrator command prompt and navigate to the folder where you copied

the setup.exe installer file.

5. Replace the Company-wide PIN with the PIN provided by your HP Service Expert and run the

following command:

setup.exe /silent CPIN=Company-wide PIN

6. The HP TechPulse Windows Application should automatically install. When the enrollment

confirmation window appears, click Agree

7. The enrollment status can be confirmed by right clicking the HP icon in the Windows System Tray

and selecting Status. The Device Enrollment Status should show as Enrolled.

8. If the HP TechPulse Windows Application does not enroll, in the command prompt navigate to

C:\Program Files (x86)\Hewlett-Packard\HP Touchpoint Manager\Tools.

9. Run the following command:

hpreport.exe /get

10. A zip file named “HPREPORT-#########-######.zip” will be created under the c:\ root

directory. Please send this file to your HP Service Expert or Business Partner.

Installing HP TechPulse Device Software into a Windows 10 Custom Image

Method 1: Windows 10 Audit Mode

Follow the steps below to install HP TechPulse Windows Application into a custom image using Windows 10 Audit Mode.

Creating an install.cmd batch script file

This section describes how to download the HP TechPulse Windows Application and create an install.cmd batch script file to pre-configure the HP TechPulse Windows Application in the image to enable automatic device enrollment.

1. On a Windows PC, launch a web browser and download the latest version of the HP TechPulse

Windows Application from https://www.hpdaas.com/software.

2. Download the HP TechPulse Windows Application installer file.

3. Copy the setup.exe installer file onto a USB drive.

4. In a text editor such as Notepad, create a file named install.cmd.

5. Copy and paste the following text into the body of the install.cmd batch script file:

reg add "HKLM\SOFTWARE\Policies\Hewlett-Packard\HP Touchpoint Manager\GPO\DisableOnlineCheck" /v State /t REG_SZ /d True /f

%~dp0setup.exe /silent CPIN=Company-wide PIN

6. Replace the Company-wide PIN with the PIN provided by your HP Service Expert, then save the

file. For example: %~dp0setup.exe /silent CPIN=AbcDefg

NOTE: The reg add command above can be omitted if the imaged Windows 10 PCs will not connect to the internet via authenticated proxies.

7. Ensure that you have the following files on the USB drive.

+ 11 hidden pages