HP t5565, ThinPro 3.2 Administrator's Manual

Administrator's Guide

HP ThinPro, version 3.2

© Copyright 2008–2010 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.

This document contains proprietary
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services are set forth in the express
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should be construed as constituting an
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for technical or editorial errors or omissions
contained herein.

Seventh Edition (October 2010)

Sixth Edition (April 2010)

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Fourth Edition (August 2009)

Third Edition (June 2009)

Second Edition (March 2009)

First Edition (October 2008)

Document Part Number: 509692-007

About This Book

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

This guide provides the network administrator with instructions for configuring the thin client and
explains the various configuration utilities.

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Table of contents

1 Introduction ..................................................................................................................................................... 1

Using HP ThinPro ................................................................................................................................. 1

The ThinPro Taskbar ........................................................................................................... 2

2 Setup and Installation ..................................................................................................................................... 4

Easy Tools Wizard ............................................................................................................................... 4

Installation ............................................................................................................................................ 4

3 Reference ......................................................................................................................................................... 5

Connections ......................................................................................................................................... 5

Connect ............................................................................................................................... 7

Disconnect ........................................................................................................................... 7

General Settings .................................................................................................................. 7

Citrix ICA ............................................................................................................. 7

Web Browser ....................................................................................................... 9

RDP ..................................................................................................................... 9

Add ...................................................................................................................................... 9

Citrix ICA ........................................................................................................... 11

RDP ................................................................................................................... 13

HP TeemTalk .................................................................................................... 16

Adding a TeemTalk Connection using the TeemTalk Creation

Wizard .............................................................................................. 16

Adding a TeemTalk Connection Manually ........................................ 17

Web Browser ..................................................................................................... 18

HP Remote Graphics Software (RGS) .............................................................. 18

HP Session Allocation Manager (SAM) ............................................................ 19

XenApp ............................................................................................................. 19

LeoStream ......................................................................................................... 20

vWorkspace ...................................................................................................... 20

VMware View .................................................................................................... 23

Xdmcp ............................................................................................................... 24

SSH ................................................................................................................... 25

Telnet ................................................................................................................ 26

Custom .............................................................................................................. 27

Copy .................................................................................................................................. 27

Delete ................................................................................................................................ 27

Edit ..................................................................................................................................... 27

User View .......................................................................................................................... 28

Control Panel ...................................................................................................................................... 28

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Peripherals ......................................................................................................................... 29

Client Aggregation ............................................................................................. 29

Client Aggregation Overview ............................................................ 29

Configuring Client Aggregation ......................................................... 31

Disabling Client Aggregation ............................................................ 35

Display Preferences .......................................................................................... 35

Adding a Profile ................................................................................ 35

Editing a Profile ................................................................................ 36

Deleting a Profile .............................................................................. 36

Keyboard Layout ............................................................................................... 36

Keyboard Preferences ...................................................................................... 36

Mouse ............................................................................................................... 37

Printers .............................................................................................................. 37

SCIM Input Method Setup ................................................................................. 37

Sound ................................................................................................................ 37

ThinPrint ............................................................................................................ 37

Touch Screen .................................................................................................... 38

USB Manager .................................................................................................... 38

Setup ................................................................................................................................. 38

Date and Time ................................................................................................... 39

Global Network Settings .................................................................................... 39

Language .......................................................................................................... 40

Network Connections ........................................................................................ 40

Wired Connection ............................................................................. 40

Wireless Connection ......................................................................... 41

VPN Connection ............................................................................... 42

Security ............................................................................................................. 43

HP ThinPro Configuration ................................................................................. 43

Setting Connections and Control Panel User Permissions .............. 44

Setting User Desktop and System Options ...................................... 44

Personalization .................................................................................................................. 44

Boot Logo .......................................................................................................... 44

Desktop Background ......................................................................................... 45

Screensaver ...................................................................................................... 45

Window Manager .............................................................................................. 46

Management ...................................................................................................................... 46

AD/DDNS Manager ........................................................................................... 47

Altiris Configuration ........................................................................................... 47

Easy Config ....................................................................................................... 48

Easy Update ...................................................................................................... 48

Factory Reset .................................................................................................... 48

HP Automatic Update ........................................................................................ 48

HPDM Agent ..................................................................................................... 48

SSHD Manager ................................................................................................. 49

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Synaptic Package Manager .............................................................................. 49

ThinState ........................................................................................................... 49

Manage the HP ThinPro Image ........................................................ 50

Manage the HP ThinPro Configuration ............................................. 52

VNC Shadow ..................................................................................................... 53

Advanced ........................................................................................................................... 54

CDA Mode ......................................................................................................... 54

DHCP Option Manager ..................................................................................... 55

Mousepad ......................................................................................................... 55

X Terminal ......................................................................................................... 55

System Information ............................................................................................................................ 56

General .............................................................................................................................. 56

Network .............................................................................................................................. 57

Net Tools ........................................................................................................................... 58

Software Information .......................................................................................................... 58

Index ................................................................................................................................................................... 59

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1Introduction

The HP ThinPro operating system reinvents user interface simplicity with a single console interface
for dashboard access to all user and administrative touch points. A default Connection Manager view
integrates traditional connection types with the latest Virtual Desktop Infrastructure (VDI) broker
connections with shared access to settings. Administrators are only one click away from the Easy
Config setup wizard, Control Panel, and System Information layers.

Connectivity support may include access to Windows

®

, Citrix, mainframes, mid-range servers, Unix/
Linux backends, web hosts as well as various VDI brokers such as Citrix XenDesktop, VMware View,
Quest vWorkspace, LeoStream and HP SAM (Session Allocation Manager).

NOTE: Host access support may vary between different HP Thin Client models using the HP

ThinPro operating system.

Some ThinPro images may look different than those pictured in this guide. Not all features are
present on all models.

Using HP ThinPro

HP ThinPro interface is displayed by default when you turn on the thin client. The desktop includes a
taskbar that provides access to open applications, a volume icon, and a clock. Click on ThinPro
Control Center in the left side of the taskbar to open and close the ThinPro interface.

HP ThinPro allows you to launch and manage host and remote application connections by creating
an ICA (Independent Computing Architecture), XenApp, RDP (Remote Desktop Protocol), HP

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TeemTalk, LeoStream, vWorkspace, VMware View, X Windows, or Web Browser connection. When
logged in as Administrator, you can define which connections and connection types are visible when
in User mode. The Administrator can further restrict Users from deleting connections or creating new
ones.

You must log in with administrator permissions to access all components of the HP ThinPro window.
When the thin client is in Administrative Mode, the following changes occur:

●

the top section of the window changes from blue to red.

●

the window title adds the text (Administrative Mode).

HP ThinPro opens by default in the User Mode. To switch to the Administrative Mode:

1. Click the HP logo in the bottom left of the screen.

-or-

Position your cursor in the screen background and right-click.

2. Select Administrator/User Mode Switch.

3. Type the Administrative password in the field and click OK.

NOTE: The default password for Administrative Mode is root.

You can also switch modes as follows:

1. Press Ctrl+Alt+Shift+S, select Switch to Admin Mode, and click OK.

2. Type the Administrative password in the field and click OK.

The ThinPro Taskbar

The ThinPro Taskbar is a bar across the bottom of the screen that contains several controls:

Figure 1-1 The ThinPro Taskbar

1. The HP button - The HP button allows access to basic functionality of the ThinPro operating

system, such as access to the control center, logoff, reboot and power-off functions.

2. Window tasks - Each active window has an icon displayed in this area.

3. Network icon - Displays information about the active network connections.

4. Virtual Keyboard - displays a software keyboard. Input from the virtual keyboard is redirected to

the current focus window. The Virtual Keyboard responds to both keyboard events and mouse or
touchscreen clicks. You can change the layout of the Virtual Keyboard without changing the

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overall client keyboard layout; for example, you could use a French Virtual Keyboard just long
enough to type a few accented characters before closing it and returning to the normal keyboard
layout. The Virtual Keyboard's layout is active only while its window is open.

5. Volume control - Displays a sound control dialog that allows you to change the sound volume

for the thin client.

6. Clock display - Displays the time according to the thin client's clock. Hovering the cursor over

the clock display shows a tooltip containing the current date.

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Using HP ThinPro

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2 Setup and Installation

HP ThinPro has a wizard-driven interface to simplifiy the configuration process of a thin client.

Easy Tools Wizard

The Easy Tools Wizard wizard simplifies the configuration and maintenance processes for the
ThinPro software. The wizard opens automatically the first time you switch into Administrative Mode.
To start the wizard after the initial setup, click the hp icon in the left pane.

The Easy Tools Wizard has two main components: Easy Update and Easy Config. Easy Update
allows you to keep the ThinPro image up to date with new images, service packs or additional
packages. Easy Config provides a wizard interface to assist you in setting up your ThinPro
configuration. Both Easy Update and Easy Config are available from the Control Panel >
Management tab.

The Easy Tools thin client management suite is documented in the HP Easy Tools Administrator’s
Guide which can be found at

http://www.hp.com/support.

Installation

Once you have set up and configured a thin client, copy that image or configuration and deploy it to
other thin clients of identical model and hardware using HP ThinState. See

ThinState on page 49

for more information.

NOTE: PXE imaging is not supported on the HP t5325 Thin Client.

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3 Reference

This section describes all utilities and procedures available to administrators and users in the HP
ThinPro Control Center. Click one of the three buttons in the left pane to access the corresponding
window:

●

Connections on page 5: Access and manage remote connections in the Connections window.

●

Control Panel on page 28: Configure peripherals, set up the user experience, personalize the

desktop, and manage various utilities on the five Control Panel tabs.

●

System Information on page 56: View system, network, and software information and run

diagnostic tests on the four System Information tabs.

Connections

HP ThinPro allows you to access and manage remote connections such as ICA, XenApp, RDP,
TeemTalk, LeoStream, vWorkspace, VMware View, X Windows, Web Browser, etc. To access all HP
ThinPro functionality, you must log in as an Administrator. As a User, you can run connections and
have limited access to HP ThinPro functionality.

The HP ThinPro display, when configured, lists all server and/or application connections assigned to
the user currently logged on to the terminal. For each connection, the display shows the name, type,
and status of the connection.

NOTE: Double-click any displayed connection to activate that connection.

In Administratative Mode, you can configure and assign connections by clicking Connections.

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The Connections window lists all connections that you can assign to users. You can add, edit, and
delete connections from this window.

●

Connection Name: Displays the name of the connection. You cannot change the connection
name from this column.

●

Type: Displays the type of connection (ICA, XenApp, RDP, TeemTalk, X Windows, LeoStream,
vWorkspace, VMware View, Web Browser, etc.). You cannot change the connection type from
this column.

●

Status: Displays the status, active or inactive, of the connection.

There are eight buttons across the top of the connection list:

●

Connect on page 7: Click to start a selected connection.

●

Disconnect on page 7: Click to disconnect a selected connection.

●

General Settings on page 7: Click to manage connection settings.

●

Add on page 9: Click to create a new connection and add it to the list of available

connections.

●

Copy on page 27: Click to copy a connection and add it to the list of available connections.

●

Delete on page 27: Click to delete the selected connection. The connection is deleted from the

lists of connections assigned to all users, not just the user currently logged on to the terminal.

●

Edit on page 27: Click to edit the selected connection.

●

User View on page 28: Click to edit connections visible in User Mode.

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Connect

To open a connection, select a selection under Connection Name that has a Status of inactive and
click Connect.

Disconnect

To close a connection, select a selection under Connection Name that has a Status of active and
click Disconnect.

General Settings

General settings are shared by all connections of a given connection type. Three types of
connections are available: Citrix ICA, Web Browser, and RDP. The options for each connection type
are listed below:

Citrix ICA

The options available for a Citrix ICA connection are listed in the tables below:

Table 3-1 Citrix ICA Connection Options

Option Description

Enable Windows Alert Sound Enable the Windows alert sound.

ICA Acceleration(LAN Only) Enable ICA Acceleration.

Allow Backing Store Allow for backing store.

Use Server Redraw Use the server's redraw functionality.

Disable Info Box Before Connecting

Do not display the information box displayed before a
connection is completed.

Use Asynchronous COM-port Polling Use asynchronous polling of the COM port.

Allow Smart Card Logon Use a client-connected Smart Card for logon authentication.

Enable Off Screen Surface

Directs the ICA Client to draw screen updates to an in­memory bitmap rather than to the screen, improving
bandwidth efficiency.

Enable Session Sharing Enable the session to be shared.

Enable Auto Reconnect Enable automatic reconnection of dropped connections.

Minimum Bitmap Cache Size Minimize the bitmap cache size.

Table 3-2 Citrix ICA Connection Local Resources Options

Option Description

Allow Audio Input Allow audio input from the thin client.

Auto Printer Creation Automatically create a printer.

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Table 3-2 Citrix ICA Connection Local Resources Options (continued)

Option Description

Drive Mapping

Enable Drive Mapping Allows you to specify drive mappings to local paths.

Table 3-3 Citrix ICA Connection Window Options

Option Description

Enable Seamless Window

Allows you to display a single window on the local ThinPro
desktop as if it were a native application.

Default Window Size

Establish the default window size. Options are: Full Screen,
Fixed Size, Percentage of Screen Size.

Default Window Colors

Establish the default window colors. Options are: 16, 256,
16-bit, 24-bit, Automatic.

Default 256 Color Mapping

This option is only enabled if Default Window Colors is set
to 256. Options are: Shared - Approximate Colors and

Private - Exact Colors.

Table 3-4 Citrix ICA Connection Firewall Options

Option Description

Proxy Proxy server settings.

Proxy Type

Options are: None - direct, SOCKS, Secure - HTTPS, Use browser settings,
Automatically detect proxy.

Proxy Address The IP address of the proxy server.

Proxy Port The port for connection to the proxy server.

Username The username to use for connection to the proxy server.

Password The password to use for connection to the proxy server.

Use Alternate Address for Firewall
Connection

The Citrix ICA Client will request the alternate address defined for the server when
contacting servers inside the firewall. The alternate address must be specified for
each server in a server farm.

Table 3-5 Citrix ICA Connection Server Location Options

Option Description

Default Protocol

The default protocol for this connection. Options are: TCP/IP Browser, TCP/IP
HTTP Browser, SSL/TLS HTTPS Browser.

TCP Address

The TCP address of the Citrix server. The three buttons enable you to add, edit or
delete entries from the list.

HTTP Address

The http address of the Citrix server. The three buttons enable you to add, edit or
delete entries from the list.

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Table 3-6 Citrix ICA Connection Keyboard Shortcuts Options

Option Description

Handling of keyboard shortcuts

Specifies how function keys should be handled. Options are:

Translated, Direct in full screen desktops only and
Direct.

Stop Direct key handling

Not enabled when the option Handling of keyboard
shortcuts is set to Translated.

List of individual function keys and their mappings.

Only enabled when Handling of keyboard shortcuts is
Translated or Direct in full screen desktops only.

Web Browser

The configuration options for a Web Browser connection are:

Table 3-7 Web Browser Connection General Options

Option Description

Web Browser preferences Pressing this button starts the web browser options dialog.

Allow connections to manage their own settings Allow the web browser to control the connection settings.

RDP

The configuration options for an RDP connection are:

Table 3-8 RDP Connection General Options

Option Description

Send hostname as

Send your thin client's mac address or hostname as the
hostname specified to the remote system.

Add

The Add button is used to create new connections. When a new connection is created, you are
guided to set connection-specific options by a wizard interface. The wizard dialog boxes contain a
Previous and Next button which allows you to move forward and back through the wizard dialogs.

Each connection type wizard contains a dialog which is named Advanced which contains common
settings for all connection types. The following table describes the Advanced connection wizard
settings:

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Table 3-9 New Connection Advanced Settings

Option Description

Fallback Connection

If the connection fails to start, attempt to start the fallback
connection instead.

NOTE: This option is not available for the XenApp,

LeoStream, vWorkspace, and VMware View connection

types.

Auto start priority

The autostart priority determines the the ordering of
connection startup. 0 means the connection is disabled, with
the other values determining the startup ordering.

Valid options are: 0, 1, 2, 3, 4 and 5.

Auto reconnect Attempt to auto-reconnect if this connection is dropped.

Wait for network before connecting

Disable this option if your connection doesn’t need the
network in order to start or if you don’t want to wait for
network to start the connection.

Show icon on desktop A desktop icon will be created for this connection.

Allow the user to launch this connection

This connection can be launched by a non-administrative
user.

Allow the user to edit this connection This connection can be modified by a non-administrator user.

NOTE: The Allow the user... options are available only in the Administrative Mode.

You can create any of the following connection types:

●

Citrix ICA on page 11

●

RDP on page 13

●

HP TeemTalk on page 16

●

Web Browser on page 18

●

HP Remote Graphics Software (RGS) on page 18

●

HP Session Allocation Manager (SAM) on page 19

●

XenApp on page 19

●

LeoStream on page 20

●

vWorkspace on page 20

●

VMware View on page 23

●

Xdmcp on page 24

●

SSH on page 25

●

Telnet on page 26

●

Custom on page 27

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Citrix ICA

1. To add a Citrix ICA connection, click Connections > Add.

2. Select Citrix ICA. Select the approriate values for the network settings:

Table 3-10 New Citrix ICA Connection Network Settings

Option Description

Connection Name The connection name.

Network Network-specific settings section

Server Location The server location

Server Type

The server type. Valid options are: Server or Published Application. Clicking
Browse allows you to browse for a server. The Use default allows you to
specify the default server type.

Server Server name

Protocol

The network protocol to use for the connection. Valid options are: Default,
TCP/IP Browser, TCP/IP HTTP Browser and SSL/TLS HTTPS Browser.

Application Application

Credentials Logon credential settings

Username Logon username

Password Logon password

Domain Logon domain

Allow Smart Card Logon Allow logon using a client-connected Smart Card.

Click Next to continue.

3. Select the approriate values for the connection settings:

Table 3-11 New Citrix ICA Connection Connection Settings

Option Description

Enable Audio Input Enable audio input from this connection.

Use Data Compression Use data compression for this connection.

Enable Middle Button Paste Enables a middle mouse button click to perform a Paste operation.

Use Disk Cache for Bitmaps Use a disk cache for connection bitmaps.

Enable Drive Mapping Enable thin client drive mapping.

Sound

Specifies the sound quality to be used. Valid options are: High Quality, Med
Quality and Low Quality.

Speed Screen Valid options are: Auto, On and Off.

Mouse Click Feedback Valid options are: Auto, On and Off.

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Table 3-11 New Citrix ICA Connection Connection Settings (continued)

Option Description

Local Text Echo Valid options are: Auto, On and Off.

Encryption Level

Valid options are: Basic, RCS 128 bit - Login Only, RCS 40 bit, RCS 56 bit
and RCS 128 bit.

Click Next to continue.

4. Select the approriate values for the window settings:

Table 3-12 New Citrix ICA Connection Window Settings

Option Description

Enable Seamless Window

Allows you to display a single window on the local ThinPro desktop as if it
were a native application.

Window Size Valid options are: Full Screen, Fixed size and Percentage of Screen Size.

Window Colors Valid options are: Default, 16, 256, 16-bit, 24-bit and Auto.

256 Color Mapping

Valid options are: Default, Shared - Approximate Colors and Private ­Exact Colors. This option is enabled only when the Window Colors option is

set to 256.

Click Next to continue.

5. Select the approriate values for the application settings:

Table 3-13 New Citrix ICA Connection Application Settings

Option Description

Application The Citrix Application.

Directory The Citrix directory.

Click Next to continue.

6. Select the approriate values for the firewall settings:

Table 3-14 New Citrix ICA Connection Firewall Settings

Option Description

Proxy Proxy server settings

Proxy Type

Select a proxy type. Valid options are: Default, None - direct, SOCKS,
Secure - HTTPS, Use Browser settings and Automatically detect proxy.

Proxy Address

Type the proxy host name. This option is not enabled if the Proxy Type is set
to Default or None - direct.

Proxy Port Type the proxy host port.

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Table 3-14 New Citrix ICA Connection Firewall Settings (continued)

Option Description

Username

Type the proxy user name for the account to use to connect to a remote
computer.

Password Type a password for the account to use to connect to a remote computer.

Use Alternate Address for Firewall
Connection

The Citrix ICA Client will request the alternate address defined for the server
when contacting servers inside the firewall. The alternate address must be
specified for each server in a server farm.

Click Next to continue.

7. Select the approriate values for the smart ping settings:

Table 3-15 New Citrix ICA Connection Smart Ping Settings

Option Description

Smart Ping

Allows you to enable HP ThinPro to ping the server before attempting a
connection. If the server name fails to resolve or the server fails to respond to
the ping, the thin client aborts the connection attempt. Valid options are: Don't
ping and Standard Echo. The next two options are disabled unless this
option is set to Standard Echo.

Smart Ping Port Allows you to specify a port for Smart Ping.

Smart Ping Timeout Allows you to specify a time period for Smart Ping to keep pinging.

Click Next to continue.

8. Select the approriate values for the common settings (refer to

Table 3-9 New Connection

Advanced Settings on page 10).

9. Click Finish to save your settings and close the wizard.

NOTE: To enable Citrix ICA USB Redirection, use the USB Manager utility. See USB Manager

on page 38 for instructions.

RDP

Microsoft Remote Desktop Protocol (RDP) enables Windows-based applications to communicate
over network connections. It is installed on all versions of Windows later than Windows NT.

1. To add an RDP connection, click Connections > Add.

2. Select RDP. Set the appropriate network options:

Table 3-16 New RDP Connection Network Settings

Option Description

Name The Browse button allows you to browse for the remote system.

Address The IP address of the remote system.

Port The port to use for the remote connection.

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