HP t5745, t5325 Administrator's Manual

Administrator's Guide
HP ThinPro
© Copyright 2008–2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Administrator's Guide
HP ThinPro
Fifth Edition (November 2009)
Fourth Edition (August 2009)
Third Edition (June 2009)
Second Edition (March 2009)
First Edition (October 2008)
Document Part Number: 509692-005
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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iv About This Book ENWW
Table of contents
1 Introduction ..................................................................................................................................................... 1
Using HP ThinPro ................................................................................................................................. 3
Easy Config Wizard .............................................................................................................................. 5
2 Installation ..................................................................................................................................................... 16
Connections ....................................................................................................................................... 17
Connect ............................................................................................................................. 18
Disconnect ......................................................................................................................... 18
General Settings ................................................................................................................ 18
Citrix ICA ........................................................................................................... 18
Options ............................................................................................. 19
Local Resources ............................................................................... 20
Window ............................................................................................. 21
Firewall ............................................................................................. 22
Server Location ................................................................................ 23
Keyboard Shortcuts .......................................................................... 24
Iceweasel .......................................................................................................... 24
RDP ................................................................................................................... 26
General ............................................................................................. 26
USB .................................................................................................. 27
Add .................................................................................................................................... 27
Citrix ICA ........................................................................................................... 28
Network ............................................................................................ 29
Connection ....................................................................................... 30
Window ............................................................................................. 31
Application ........................................................................................ 32
Firewall ............................................................................................. 33
Smart Ping ........................................................................................ 34
Common Settings ............................................................................. 35
RDP ................................................................................................................... 36
Network ............................................................................................ 36
Window ............................................................................................. 37
Options ............................................................................................. 38
Local Resources ............................................................................... 39
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Experience ........................................................................................ 40
Advanced .......................................................................................... 41
HP TeemTalk .................................................................................................... 41
Adding a TeemTalk Connection using the TeemTalk Creation
Wizard .............................................................................................. 42
Adding a TeemTalk Connection Manually ........................................ 44
Iceweasel .......................................................................................................... 46
Configuration .................................................................................... 46
Advanced .......................................................................................... 47
HP Remote Graphics Software (RGS) .............................................................. 47
RGS Connection ............................................................................... 48
Advanced .......................................................................................... 49
HP Session Allocation Manager (SAM) ............................................................ 49
HP SAM Client .................................................................................. 50
Advanced .......................................................................................... 50
XenApp ............................................................................................................. 51
Configuration .................................................................................... 51
Advanced .......................................................................................... 52
Leostream ......................................................................................................... 52
Network ............................................................................................ 53
Advanced .......................................................................................... 54
vWorkspace ...................................................................................................... 54
Editor ................................................................................................ 55
Network ............................................................................................ 56
Window ............................................................................................. 57
Options ............................................................................................. 58
Local Resources ............................................................................... 59
Experience ........................................................................................ 60
Advanced .......................................................................................... 61
VMware View .................................................................................................... 61
Network ............................................................................................ 62
Options ............................................................................................. 63
Advanced .......................................................................................... 64
Xdmcp ............................................................................................................... 64
Configuration .................................................................................... 65
Advanced .......................................................................................... 67
SSH ................................................................................................................... 67
Configuration .................................................................................... 68
Advanced .......................................................................................... 69
Telnet ................................................................................................................ 70
Configuration .................................................................................... 70
Advanced .......................................................................................... 71
Custom .............................................................................................................. 71
Configuration .................................................................................... 72
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Advanced .......................................................................................... 73
Copy .................................................................................................................................. 73
Delete ................................................................................................................................ 73
Edit ..................................................................................................................................... 74
User View .......................................................................................................................... 74
Control Panel ...................................................................................................................................... 75
Peripherals ......................................................................................................................... 76
Client Aggregation ............................................................................................. 76
Client Aggregation Overview ............................................................ 77
Configuring Client Aggregation ......................................................... 78
Disabling Client Aggregation ............................................................ 83
Display Preferences .......................................................................................... 83
Keyboard Layout ............................................................................................... 85
Keyboard Preferences ...................................................................................... 86
Mouse ............................................................................................................... 87
Printers .............................................................................................................. 88
Printers Tab ...................................................................................... 88
Jobs Tab ........................................................................................... 90
SCIM Input Method Setup ................................................................................. 90
Sound ................................................................................................................ 91
ThinPrint ............................................................................................................ 92
Touch Screen .................................................................................................... 92
USB Manager .................................................................................................... 93
Setup ................................................................................................................................. 94
Date and Time ................................................................................................... 95
Global Network Settings .................................................................................... 95
Language .......................................................................................................... 96
Network Connections ........................................................................................ 96
Wired Connection ............................................................................. 97
Wireless Connection ......................................................................... 99
VPN Connection ............................................................................. 100
Security ........................................................................................................... 102
HP ThinPro Configuration ............................................................................... 103
Personalization ................................................................................................................ 104
Boot Logo ........................................................................................................ 105
Desktop Background ....................................................................................... 106
Screensaver .................................................................................................... 107
Window Manager ............................................................................................ 108
Management .................................................................................................................... 110
AD/DDNS Manager ......................................................................................... 111
Altiris Configuration ......................................................................................... 112
ezUpdate ......................................................................................................... 112
Factory Reset .................................................................................................. 114
Agent Configure Manager ............................................................................... 115
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SSHD Manager ............................................................................................... 116
Synaptic Package Manager ............................................................................ 116
HP ThinState Utility ......................................................................................... 117
Manage the HP ThinPro Image ...................................................... 118
Manage the HP ThinPro Configuration ........................................... 122
VNC Shadow ................................................................................................... 127
Advanced ......................................................................................................................... 128
CDA Mode ....................................................................................................... 128
Mousepad ....................................................................................................... 129
X Terminal ....................................................................................................... 130
System Information .......................................................................................................................... 131
General ............................................................................................................................ 131
Network ............................................................................................................................ 132
Net Tools ......................................................................................................................... 133
Software Information ........................................................................................................ 134
Index ................................................................................................................................................................. 135
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1 Introduction
This guide provides the network administrator with instructions for configuring the thin client and explains the various configuration utilities.
The HP ThinPro operating system reinvents UI simplicity with a single console interface for dashboard access to all user and administrative touch points. A default Connection Manager view integrates traditional connection types with the latest VDI broker connections with shared access to settings. Administrators are only one click away from the Easy Config setup wizard, Control Panel and System Information layers.
Connectivity support may include access to Windows
®
, Citrix, mainframes, mid-range servers, Unix/ Linux backends, web hosts as well as various VDI brokers such as Citrix XenDesktop, VMware View, Quest vWorkspace, LeoStream and HP SAM (Session Allocation Manager).
NOTE: Host access support may vary between different HP thin client models using the HP ThinPro
operating system.
HP ThinPro interface is displayed by default when you turn on the thin client. The desktop includes a taskbar that provides access to open applications, a volume icon, and a clock. Click on ThinPro Control Center in the left side of the taskbar to open and close the ThinPro interface.
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NOTE: Some ThinPro images may look different than those pictured in this guide. Not all features are
present on all models.
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Using HP ThinPro
HP ThinPro allows you to launch and manage host and remote application connections by creating an ICA, XenApp, RDP, HP TeemTalk, Leostream, vWorkspace, VMware View, X Windows, or Iceweasel connection. When logged in as Administrator, you can define which connections and connection types are visible when in User mode. The Administrator can further restrict Users from deleting connections or creating new ones.
NOTE: You must log in with administrator permissions to access all components of the HP ThinPro
window. If you are in User Mode, when you position your cursor over the ThinPro Control Center in the bottom left of the screen, a message describes this as ThinPro Control Center. If you are in Administrative Mode, when you position your cursor over the ThinPro Control Center in the bottom left of the screen, a message describes this as the ThinPro Control Center (Administrative Mode).
HP ThinPro opens by default in the User Mode. To switch to the Administrative Mode:
1. Open the ThinPro Control Center Menu and select Administrator/User Mode Switch.
You can open the ThinPro Control Center Menu in any of the following ways:
Click the HP logo in the bottom left of the screen.
Position your cursor in the screen background and right-click.
NOTE: Alternatively, you can press Ctrl+Alt+Shift+S, select Switch to Admin Mode, and click
OK.
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2. Type the Administrative password in the field and click OK.
NOTE: The default password for Administrative Mode is root.
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Easy Config Wizard
Easy Config Wizard simplifies the configuration process, allowing you to accomplish the following:
Select the language
Identify and configure peripherals
Change the Administrator password
Designate the thin client as single- or multipurpose
Select the user interface style
Set up the connection mode
Select the thin client management method
Save the thin client configuration
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1. Click the hp switch in the left pane to open the Easy Config Wizard.
NOTE: The wizard opens automatically the first time you log into the Administrative Mode.
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2. Select your language.
3. In the Peripherals Settings window, you can configure the settings for the following:
Display—For more information, see
Display Preferences on page 83.
Keyboard—For more information, see
Keyboard Layout on page 85.
Network—For more information, see
Network Connections on page 96.
Mouse—For more information, see
Mouse on page 87.
Printers—For more information, see
Printers on page 88.
Touchscreen—For more information, see
Touch Screen on page 92.
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4. Click Next to advance to the next window.
5. The factory default password is root. HP strongly recommends that a new password be set. As
you type the password, the score rates the strength or weakness of the password. Characteristics of a strong password include the following:
A password must contain a minimum of 6 to a maximum of 16 characters.
A password must contain a combination of uppercase and lowercase letters.
At least one of the first six characters in a password must be a number, a special character, or an uppercase letter.
HP recommends that you use a combination of numbers and special characters in a password such as the dollar sign ( $ ), the percent sign ( % ), the number sign ( # ), the period ( . ), the hyphen ( - ), the underscore ( _ ), or the at sign ( @ ). If you do not use a special character or number in the password, at least one of the first six characters should be an uppercase letter or a number.
Click Next to advance to the next window.
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6. Set the intended use of this thin client:
Single Purpose Thin Client
Use your thin client with only one server backend
Ideal for Web kiosk
VDI backend: XenDesktop, VmWare View, vWorkspace
NOTE: If you select this, existing connections will be deleted.
Multipurpose Thin Client
Use your thin client to connect to multiple backends at the same time
Ideal for more complex IT infrastructure where you need to switch between different emulations
Click Next to advance to the next window.
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7. The Visual Experience window allows you to permit or limit the availability of certain features to
the user.
Desktop Style
The taskbar and HP ThinPro Center are accessible.
The Control Panel, Connection Manager, and System Information are accessible.
Kiosk Style (Recommended)
Only the Connection Manager is accessible.
The taskbar and Control Panel are not accessible.
No UI (No user interface)
The Connection Manager and taskbar are not accessible.
This style is recommended for an autostarting connection.
Click Next to advance to the next window.
8. This window allows you to set up the connection modes. Your choices depend upon whether you
are setting up a Single Purpose Thin Client or Multipurpose Thin Client.
Single Purpose Thin Client
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Choose the connection mode:
VDI Connection Brokers
—SAM
—XenApp
—Leostream
—vWorkspace
—VMware View
Citrix Desktop Appliance (CDA)
Web Browser
Citrix ICA
Remote Desktop Protocol (RDP)
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Multipurpose Thin Client
Click the Add icon to create connections. For more information, see Add on page 27.
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9. Select the thin client management software.
10. Click Save Configuration to open HP ThinState and save the configuration on an FTP server or
a USB drive key. For information on HP ThinState, see
HP ThinState Utility on page 117.
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11. Click Done to close the wizard and return to the User mode.
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2 Installation
HP ThinPro allows you to access and manage remote connections such as ICA, XenApp, RDP, TeemTalk, Leostream, vWorkspace, VMware View, X Windows, Iceweasel, etc. To access all HP ThinPro functionality, you must log in as an Administrator. As a User, you can run connections and have limited access to HP ThinPro functionality.
The HP ThinPro display, when configured, lists all server and/or application connections assigned to the user currently logged on to the terminal. For each connection, the display shows the name, type, and status of the connection.
NOTE: Double-click any displayed connection to activate that connection.
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Connections
You can configure and assign connections using the Connections tab.
In the Administrative Mode, click Connections.
The Connections window lists all connections that you can assign to users. You can add, edit, and delete connections from this window.
Connection Name: Displays the name of the connection. You cannot change the connection name from this column.
Type: Displays the type of connection (ICA, XenApp, RDP, TeemTalk, X Windows, Leostream, vWorkspace, VMware View, Iceweasel, etc.). You cannot change the connection type from this column.
Status: Displays the status, active or inactive, of the connection.
There are eight buttons across the top of the connection list:
Connect on page 18: Click to start a selected connection.
Disconnect on page 18: Click to disconnect a selected connection.
General Settings on page 18: Click to manage connection settings.
Add on page 27: Click to create a new connection and add it to the list of available connections.
Copy on page 73: Click to copy a connection and add it to the list of available connections.
Delete on page 73: Click to delete the selected connection. The connection is deleted from the
lists of connections assigned to all users, not just the user currently logged on to the terminal.
Edit on page 74: Click to edit the selected connection.
User View on page 74: Click to edit connections visible in User Mode.
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Connect
To open a connection, select a selection under Connection Name that has a Status of inactive and click Connect.
Disconnect
To close a connection, select a selection under Connection Name that has a Status of active and click Disconnect.
General Settings
General settings are shared by all connections of a given connection type.
Three types of connections are available:
Citrix ICA on page 18
Iceweasel on page 24
RDP on page 26
Citrix ICA
1. Go to Connections > General Settings.
2. Select Citrix ICA and set the following options:
Options on page 19
Local Resources on page 20
Window on page 21
Firewall on page 22
Server Location on page 23
Keyboard Shortcuts on page 24
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Options
1. Set the following options:
Options
Enable HDX MediaStream
Enable Windows Alert Sound
ICA Acceleration (LAN Only)
Allow Backing Store
Use Server Redraw
Disable Info Box Before Connecting
Use Asynchronous COM-port Polling
Allow Smart Card Logon
Enable Off Screen Surface
Enable Session Sharing
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Enable Auto Reconnect
Minimum Bitmap Cache Size
2. Click Apply to apply your settings.
3. Click OK when you have finished configuring connecting settings.
Local Resources
1. Set the following options:
Allow Audio Input
Auto Printer Creation
Drive Mapping
Enable Drive Mapping
2. Click Apply to apply your settings.
3. Click OK when you have finished configuring connecting settings.
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Window
1. Set the following options:
Enable Seamless Window
Default Window Size
Default Window Colors
Default 256 Color Mapping
2. Click Apply to apply your settings.
3. Click OK when you have finished configuring connecting settings.
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Firewall
1. Set the following options:
Proxy
Proxy Type
Proxy Address
Proxy Port
Username
Password
Use Alternate Address for Firewall Connection
2. Click Apply to apply your settings.
3. Click OK when you have finished configuring connecting settings.
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