HP T5000 User Manual

Quick Reference Guide

Microsoft Windows XPe-based Thin Clients ­t5000 Series

Document Part Number: 253378-007

October 2005

This guide supplements the standard Microsoft Windows XPe
documents supplied by Microsoft Corporation. This document
highlights the differences, enhancements, and additional features
provided with this terminal.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation in the U.S. and other countries.

© 2005 Hewlett-Packard Development Company, L.P.

The information in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.

WARNING: Text set off in this manner indicates that failure to follow

Å

directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

Ä

directions could result in damage to equipment or loss of information.

Quick Reference Guide

Microsoft Windows XPe-based Thin Clients - t5000 Series

Seventh Edition (October 2005)
Document Part Number: 253378-007

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Image updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Server environment requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Session services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Citrix ICA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Microsoft RDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Terminal emulation support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Support service - Altiris Deployment Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Extended Windows XPe features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Automatic logon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Manual logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Administrator logon access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Pre-installed utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Altiris Client Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Citrix Program Neighborhood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Enhanced Write Filter Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Macromedia Flash Player. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Remote Desktop Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The XPe desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

User desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Administrator desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Logging off from, restarting, and shutting down the thin client . . . . . . . . . . . . . 9

Programs menu extended selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Citrix Program Neighborhood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Remote Desktop Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

TeemNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control Panel extended selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

HP RAMDisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Regional and Language Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Quick Reference Guide www.hp.com iii

Administrative Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

USB to Serial converter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Adding printers—using generic text-only print driver. . . . . . . . . . . . . . . . . . . . 14

Using manufacturer print drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Microsoft Windows XPe Service Pack 2 (SP2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Network protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Sygate firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Microsoft Windows Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Microsoft Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Windows Messenger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Windows Media Player 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Utilities and settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Enhanced Write Filter Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Enhanced Write Filter Manager command line control . . . . . . . . . . . . . . . . . . . 27

Enhanced Write Filter user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Enhanced Write Filter status tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Local drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Drive Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Drive C and Flash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Saving files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Mapping network drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Roaming profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

User log accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Creating a new user account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

User profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote Administration and firmware upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Altiris Deployment Solution software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Add-on modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Firmware upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

HP Compaq Thin Client Imaging Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

iv www.hp.com Quick Reference Guide

Introduction

HP Compaq t57x0 thin client models use the Microsoft Windows XP
Embedded (XPe) operating system. These thin clients provide access
to applications, files, and network resources made available on
machines hosting Citrix ICA and Microsoft RDP session services.
Only the keyboard, mouse, audio/video, and display data are
transmitted over the network between the thin clients and session
servers.

Image updates

HP provides periodic updates to the image for HP Compaq t57x0 thin
clients. Check the HP support site for important documentation that
provides specific information for your image version. You can find
support documentation at:

http://welcome.hp.com/country/us/en/support.html

This guide provides information about Microsoft Windows XPe. For
more information about the latest features, see

XPe Service Pack 2 (SP2)” on page 16

Server environment requirements

“Microsoft Windows

.

HP thin clients use a variety of services accessed through a network.
These services include session and product support services as well as
standard network services such as DHCP and DNS. Thin clients
require the following:

■ Session services

■ Support services

Session services

The network where your thin client is connected requires any of the
following session services:

■ Citrix ICA

■ Microsoft RDP

■ Terminal Emulation Support

Quick Reference Guide www.hp.com 1

Citrix ICA

Microsoft RDP

✎

You can make Citrix Independent Computing Architecture (ICA)
available on the network using Citrix MetaFrame and Presentation
Server for Microsoft Windows NT 4.0, Windows 2000 Server family,
and Windows 2003 Server family.

The Terminal Services Client application on the thin client accesses
Microsoft Terminal Services. You can make RDP available on the
network using any of the following services:

■ Microsoft Windows 2000/2003 Server with Terminal Services

installed

■ Microsoft Windows NT 4.0 Terminal Server Edition

■ Microsoft Windows Server 2000/2003

If a Windows 2000/2003 server is used for both of these session
services (ICA and RDP), a Terminal Services Client Access Licenses
(TSCAL) server must also reside somewhere on the network. Client
Access licenses permit clients to use the terminal, file, print, and other
network services provided by Windows 2000/2003 Server. The server
grants temporary licenses (on an individual device basis) that are
good for 90 days. Beyond that, you must purchase TSCALs and
install them in the TSCAL server. You cannot make a connection
without a temporary or permanent license.

For additional information about Microsoft Terminal Services, see the
Microsoft Web site:

http://www.microsoft.com/windows2000/technologies/terminal/def
ault.asp

Terminal emulation support

All t57x0 thin-client models include third-party terminal emulation
software to support computing on legacy platforms. The terminal
emulation software uses the Telnet protocol to communicate with the
computing platform.

2 www.hp.com Quick Reference Guide

Support service - Altiris Deployment Solution

The Altiris Deployment Solution™ support service is available for
your thin client network. This service provides an easy-to-use,
integrated tool that allows remote management of thin clients
throughout their life cycle, including initial deployment, ongoing
management, and software deployment.

You must install the Altiris Deployment Solution on a Windows NT

4.0 or Windows 2000/2003 Server, or a workstation capable of
logging on as administrator to a domain that provides specified
network services which can access a software repository for your thin
client. The Altiris Deployment Solutions software uses a Preboot
Execution Environment (PXE) session and protocol to reimage or
recover your thin client. PXE upgrade services are built into the
Altiris Deployment Solution.

For additional information about the Altiris Deployment Solution,
refer to the Altiris Web site at:
review the Altiris Deployment Solution User Guide.

www.altiris.com/documentation and

Extended Windows XPe features

The operating system of the Microsoft Windows XPe-based thin
client has extended features not found in the standard Microsoft
Windows XP operating system. Controls for extended Windows XPe
features are only available through the Administrator logon account
with the exception of the following:

■ Microsoft Terminal Server Client (Remote Desktop Connection

Manager)

■ Citrix Program Neighborhood

■ If installed, a special-order terminal emulation application

CAUTION: A write filter is used by the thin client for security and

Ä

to prevent excessive flash write activity. Changes to the thin client
configuration are lost when the thin client is restarted unless the write filter
cache is disabled or a
boot session. See the write filter topics in “Enhanced Write Filter

Manager” on page 26 for instructions to disable the cache. Enable the

write filter when you no longer want permanent changes.

Quick Reference Guide www.hp.com 3

-commit command is issued during the current

Logging on

Automatic logon

✎

Manual logon

You can log on to your thin client either automatically or manually.

The default for the XPe-based thin client is automatic logon. The
administrator can use the HP Logon Manager in the Control Panel to
enable/disable auto logon and change the auto logon user name,
password, and domain. Only the administrator logon account can
change auto logon properties.

To save changes, be sure to disable the write filter cache or issue the

-commit command anytime during the current boot session. See

“Enhanced Write Filter Manager” on page 26 for information about

the write filter and instructions for disabling the write filter. Enable
the write filter when you no longer want permanent changes.

Enabling automatic logon bypasses the Log On to Windows dialog
box. To log on as a different user while auto logon is enabled, press
and hold
displays the Log On to Windows dialog box and allows you to
manually enter the logon information.

Shift while clicking Start > Shut Down > Log Off. This

When automatic logon is disabled, thin client startup displays the Log
On to Windows dialog box.

Type the logon information in the User Name and Password text
boxes. Note the following:

■ For a user logon account, the factory-default user name and

password are both

■ For an administrator logon account, the factory-default user name

and password are both

For security purposes, HP recommends that you change the

✎

passwords from their default values. An administrator can change
passwords by pressing
dialog box, and then selecting Change Password. You cannot change
the password when logged on as a user.

4 www.hp.com Quick Reference Guide

User.

Administrator.

Ctrl+Alt+Del to open the Windows Security

Passwords are case sensitive but user names are not.

✎

The administrator may create additional user accounts using the User

✎

Accounts utility available in the Administrative Tools option in
Control Panel. However, due to local memory constraints, you should
keep the number of additional users to a minimum. For more
information, see “User log accounts” on page 32.

Administrator logon access

To access Administrator logon regardless of the state of the thin client
user mode:

» While holding down Shift, use the mouse to initiate logoff of the

User (invoked from the Start menu).

The logon screen for Administrator logon displays.

The default username and password for the Administrator account is

✎

Administrator. The default username and password for the User

account is User.

You can use the HP Manager application to permanently modify the
default login user. Located in the Control Panel, only the
Administrator can access this application.

Pre-installed utilities

There are several preinstalled utilities on the thin client, including:

■ Altiris Client Agent

■ Citrix Program Neighborhood

■ Enhanced Write Filter Manager

■ Macromedia Flash Player

■ Remote Desktop Connection

Quick Reference Guide www.hp.com 5

Altiris Client Agent

The Altiris Client Agent allows the Altiris server to discover valid
clients that are added to the network. The agent carries out
assignments and reports the status of individual thin clients to the
Altiris server.

Citrix Program Neighborhood

Citrix Program Neighborhood is a feature of ICA introduced with
MetaFrame 1.8 that enables users to connect to MetaFrame and
WinFrame servers and published applications. Program
Neighborhood allows complete administrative control over
application access and delivers an even greater level of seamless
desktop integration.

Enhanced Write Filter Manager

Booting the system launches the Enhanced Write Filter Manager
utility. The write filter provides security and protects flash memory
from excessive write activity. See “Enhanced Write Filter Manager”

on page 26 for information about the write filter.

Changes made to the thin client configuration will be lost when the

✎

thin client is rebooted unless you disable the write filter cache or issue

-commit command during the current boot session. See “Enhanced

a

Write Filter Manager” on page 26 for instructions on how to disable

the write filter. Enable the write filter when you no longer want
permanent changes.

Macromedia Flash Player

Macromedia Flash Player is the agent for rich Web experiences across
multiple platforms. With Macromedia Flash Player, Web users
worldwide can view and interact with content developed in
Macromedia Flash.

6 www.hp.com Quick Reference Guide

Remote Desktop Connection

The Microsoft Remote Desktop Connection allows an administrator
to access a Windows XPe-based thin client (disabled by default) or a
Windows Terminal Server from a remote location. With this
connection, the administrator can take control of the local thin client
and its applications.

The XPe desktop

This section gives a general overview of the XPe User and
Administrator desktop features and functions.

User desktop

The desktop that displays when you are logged on as a user is a
standard Windows XP desktop, except that the Citrix Program
Neighborhood, Remote Desktop Connection, and Internet Explorer
are the only icons present. These selections are also available from the
Start menu. If the terminal emulator application is installed, you can
open it from Start > Programs.

Links to remote ICA NFuse-published applications may also be listed

✎

on the Start menu and/or displayed as icons on the desktop. Refer to
the Citrix documentation for information and instructions.

For information about the functionality of the standard Windows XPe
desktop and Start menu items, refer to the applicable Microsoft
documentation at:

http://msdn.microsoft.com/embedded/windowsxpembedded/default.
aspx

For the Web addresses of the Citrix Program Neighborhood and
Remote Desktop Connection help documents, see “Programs menu

extended selections” on page 10.

The Control Panel, available to users by clicking Start > Control

✎

Panel, provides access to a limited set of resources for changing
Windows XPe user preferences. You must log on as Administrator to
access the extended set of system resources.

Quick Reference Guide www.hp.com 7

Right-clicking the mouse when the pointer is on the user’s desktop

✎

background does not open a pop-up menu.

You may copy and paste text between remote session and local

✎

computer using standard copy and paste methods.

Administrator desktop

The desktop that displays when you are logged on as an administrator
is a standard Windows XP desktop. Icons present on the default
administrator desktop Start menu include:

■ Citrix Program Neighborhood

■ Remote Desktop Connection

■ Internet Explorer

The desktop that displays when you are logged on as Administrator
is a standard Windows XP desktop, except that the Citrix Program
Neighborhood, Remote Desktop Connection, and Internet Explorer
are the only icons present. These selections are also available from the
Start menu. If installed, you can open the terminal emulator
application from Start > Programs. Administrators can access
extended resources from the Start menu.

For information about the functionality of the standard Windows XPe
desktop and Start menu items, refer to the Microsoft Web site at:

http://msdn.microsoft.com/embedded/windowsxpembedded/default.
aspx

Right-clicking the mouse when the pointer is on the administrator’s

✎

desktop background opens a pop-up menu.

8 www.hp.com Quick Reference Guide

Logging off from, restarting, and shutting down the thin client

To restart, shut down, or log off from the thin client, click Start >
Shut Down. From the Shut Down dialog box, select the desired

action and click OK.

You may also log off or shut down using the Windows Security dialog

✎

box. Press Ctrl+Alt+Del to open the dialog.

If automatic logon is enabled, when you log off (without shutting

✎

down) the thin client immediately logs on the default user. For
instructions for logging on as a different user, see “Logging on” on

page 4.

The following utilities are affected by logging off, restarting, or
shutting down the thin client:

■ Enhanced Writer Filter

■ Power Management

■ System Time

Enhanced Write Filter

For detailed information about the Enhanced Write Filter, see

“Enhanced Write Filter Manager” on page 26. If you want to save

changes to system configuration settings, you must disable the write
filter cache or issue the
session. Otherwise, the new settings will be lost when the thin client
is shut down or restarted. Enable the write filter when you no longer
want to make permanent changes.

-commit command during the current boot

The write filter cache contents are not lost when you log off and on
again (as the same or different user). You may disable the write filter
cache after the new logon and still retain the changes.

A user logon account does not have write filter disabling privileges;
this is a local or remote administrator function.

Quick Reference Guide www.hp.com 9