HP Stream 13 Maintenance and Service Guide
HP Stream Notebook PC 13
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014, 2015 HP Development
Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP under license. Intel
and Core are U.S. registered trademarks of Intel
Corporation. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing
herein should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: September 2015
First Edition: November 2014
Document Part Number: 793463-002
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
This computer may require upgraded and/ or
separately purchased hardware and/or a DVD
drive to install the Windows 7 software and
take full advantage of Windows 7 functionality.
See http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 4
Front ....................................................................................................................................................................... 4
Left side ................................................................................................................................................................. 6
Right side ............................................................................................................................................................... 7
Rear ........................................................................................................................................................................ 7
Labels ..................................................................................................................................................................... 8
3 Illustrated parts catalog ................................................................................................................................ 9
Computer major components ................................................................................................................................ 9
Display assembly components – non-touch screen ........................................................................................... 12
Display assembly components – touch screen ................................................................................................... 14
Miscellaneous parts ............................................................................................................................................. 15
Sequential part number listing ........................................................................................................................... 16
4 Removal and replacement procedures preliminary requirements .................................................................... 25
Tools required ...................................................................................................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 25
Grounding guidelines ........................................................................................................................................... 26
Electrostatic discharge damage ........................................................................................................ 26
Packaging and transporting guidelines .......................................................................... 27
Workstation guidelines ................................................................................ 27
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 29
Component replacement procedures .................................................................................................................. 29
Keyboard/top cover ........................................................................................................................... 29
TouchPad ........................................................................................................................................... 35
Power button board .......................................................................................................................... 36
WLAN module .................................................................................................................................... 37
WWAN/GPS module ........................................................................................................................... 39
Battery ............................................................................................................................................... 41
USB/card reader board ...................................................................................................................... 42
Speakers ............................................................................................................................................ 43
v
Heat sink ............................................................................................................................................ 44
System board .................................................................................................................................... 46
Display assembly – non-touch screen models ................................................................................. 48
Display assembly – touch screen models ......................................................................................... 56
Power connector cable ...................................................................................................................... 61
6 Using Setup Utility (BIOS) in Windows 8.1 ...................................................................................................... 63
Starting Setup Utility (BIOS) ................................................................................................................................ 63
Updating the BIOS ................................................................................................................................................ 63
Determining the BIOS version ........................................................................................................... 63
Downloading a BIOS update .............................................................................................................. 63
7 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 65
Starting Setup Utility (BIOS) ................................................................................................................................ 65
Updating Setup Utility (BIOS) .............................................................................................................................. 65
Determining the BIOS version ........................................................................................................... 65
Downloading a BIOS update .............................................................................................................. 66
Synchronizing a tablet and keyboard (select products only) .............................................................................. 67
8 Specications .............................................................................................................................................. 68
Computer specications ...................................................................................................................................... 68
33.8-cm (13.3-in), HD display specications ...................................................................................................... 69
9 Backing up, restoring, and recovering in Windows 8.1 .................................................................................... 70
Creating recovery media and backups ................................................................................................................ 70
Creating HP Recovery media (select models only) ........................................................................... 70
Using Windows tools ........................................................................................................................................... 71
Restore and recovery ........................................................................................................................................... 71
Recovering using HP Recovery Manager ........................................................................................... 72
What you need to know before you get started ............................................................. 72
Using the HP Recovery partition (select models only) ................................................... 73
Using HP Recovery media to recover .............................................................................. 73
Changing the computer boot order ................................................................................ 73
Removing the HP Recovery partition (select models only) ............................................ 74
10 Backing up, restoring, and recovering in Windows 10 .................................................................................... 75
Creating recovery media and backups ................................................................................................................ 75
Creating HP Recovery media (select products only) ......................................................................... 75
Using Windows tools ........................................................................................................................................... 76
Restore and recovery ........................................................................................................................................... 77
vi
Recovering using HP Recovery Manager ........................................................................................... 77
What you need to know before you get started ............................................................. 77
Using the HP Recovery partition (select products only) ................................................. 78
Using HP Recovery media to recover .............................................................................. 78
Changing the computer boot order ................................................................................ 79
Removing the HP Recovery partition (select products only) ......................................... 79
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 80
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 81
12 Power cord set requirements ...................................................................................................................... 82
Requirements for all countries ............................................................................................................................ 82
Requirements for specic countries and regions ................................................................................................ 82
13 Recycling .................................................................................................................................................. 84
Index ............................................................................................................................................................. 85
vii
viii
1 Product description
Category Description Non-
touch
Product Name HP Stream Notebook PC 13 √ √
Processor Intel Bay Trail-M
Intel Celeron N2840 (2.16 GHz, turbo up to 2.58 GHz), 1333 MHz/1 MB L2 cache), Dual-Core
Intel Braswell
Intel Celeron N3050 (1.6 GHz, turbo up to 2.16 GHz), 1600 MHz/2 MB L2 cache), Dual-Core
Chipset Intel Bay Trail-M SoC √ √
Intel Braswell SoC √
Graphics Internal Graphics: Intel HD Graphics
Support for DX11, HD decode, and HDMI
Support for DX12, HD decode, and HDMI (Braswell processors only) √
Panel All displays 16:9 ultra-wide aspect ratio √ √
13.3-in (1368×768), AntiGlare, high-denition (HD), light-emitting diode (LED), low-voltage
dierential-signalling (LVDS), at 3.6 mm, 200 nits
Touch screen with ush glass, multitouch enabled √
Support LVDS as default, co-layout with eDP1.3 √ √
Touch
√ √
√
√ √
√ √
Memory On-board system memory
DDR3L-1600MHz support
Supports up to 4-GB maximum on-board system memory √
Supports up to 2-GB maximum on-board system memory √
Hard drive Support for on-board eMMC drives √ √
64-GB √
32-GB √ √
Optical drive External, 9.5-mm tray load, SATA, USB, DVD±RW DL SuperMulti Drive √ √
Audio and video Webcam: HP TrueVision HD, xed (no tilt), with activity light, 1280×720 by 30 frames
per second
Dual digital microphones with appropriate echo-cancellation and noisesuppression software
DTS Studio Sound
Dual speakers
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Support for the following single antenna (in display assembly) WLAN modules:
●
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter
√ √
√ √
1
Category Description Non-
touch
●
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter
Support for the following dual antenna (in display assembly) WLAN module:
●
Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
Touch
WWAN 3G module (with two antennas):
●
HP hs3110 HSPA+ Mobile Broadband Module
●
HP hs3114 HSPA+ Mobile Broadband Module
Compatible with Miracast-certied devices
External media
cards
Internal
expansion
Ports AC adapter HP Smart plug (4.5 mm barrel)
Keyboard/
pointing devices
HP Multiformat Digital Media Card Reader with push-push technology.
Support SD/SDHC/SDXC with UHS-1
One half-size mini-card for WLAN
One M.2 card slot for WWAN
Audio: one combo audio-out (headphone)/audio-in (microphone) jack, supports jack autodetection
High-denition multimedia interface (HDMI) v.1.4, supporting up to 1080p, 1920×1080 at 60
Hz
RJ-45/Ethernet
USB 3.0 (1)
USB 2.0 (2)
Full-size, island keyboard
Touchpad requirements:
●
Clickpad with image sensor
●
Taps enabled as default
●
Multi-touch gestures enabled – ability to turn on and o
●
Support for Microsoft® Windows® 8.1 modern TouchPad gestures
●
Support for PS/2, SMBus
●
Default on for 2-nger scroll and pinch
√ √
√ √
√ √
√ √
√ √
Power
requirements
Security Kensington Lock slot
Operating
system
Microsoft Windows 8.1 with Bing √
Microsoft Windows 8.1 with one year of Oce 365 Personal √ √
Microsoft Windows 8.1 √ √
65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) and 45-W HP Smart adapter (nonPFC, RC, 3-wire, 4.5-mm)
3-cell, 37-WHr, 3.25-AHr, Li-ion battery
Support for Trust Platfom Module (TPM) 2.0 (except for the People’s Republic of China and
Russia)
Microsoft Windows 8.1 with Bing and one year of Oce 365 Personal √
2 Chapter 1 Product description
√ √
√ √
Category Description Non-
touch
Touch
Windows 10 Home Step-up NB Entry ML Compact
Windows 10 Home with OneDrive Entry NB ML Compact
Windows 10 Home with Oce365 Personal Entry NB ML Compact
Windows 10 Home Value NB EM/SL Compact
Windows 10 Home with OneDrive Entry NB EM/SL Compact
Windows 10 Home with Oce365 Personal Entry NB EM/SL Compact
Windows 10 Home CH/SL Compact (CPPP)
Windows 10 Home Value NB CH/SL Compact
Serviceability End user replaceable parts:
AC adapter
SIM card
√
√ √
3
2 External component identication
Front
Item Component Description
(1) Internal microphones (2) Record sound.
(2) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.
(3) Mute light
(4) TouchPad zone Reads your nger gestures to move the pointer or activate items
(5) Windows key Returns you to the Start screen from an open app or the Windows
(6) Power button
4 Chapter 2 External component identication
●
Amber: Computer sound is o.
●
O: Computer sound is on.
on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
●
When the computer is o, press the button to turn on
the computer.
Item Component Description
●
When the computer is on, press the button briey to initiate
Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button briey
to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown
procedures are ineective, press and hold the power button down
for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power options:
Windows 8.1::
▲
From the Start screen, type power, select Power and sleep
settings, and then select Power and sleep from the list of
applications.
‒ or –
From the Windows desktop, right-click the Start button, and
then select Power Options.
Windows 10:
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select Power Options.
(7) Webcam light On: The webcam is in use.
(8) Webcam
– or –
3D camera (select products only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region.
To access this document in Windows 8.1:
From the Start screen, type support, and then select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question mark icon in the notication area, at the far right of the taskbar.
Records video and captures photographs. Some models allow you
to video conference and chat online using streaming video. To use
the webcam or 3D camera:
▲
Windows 8.1: From the Start screen, type camera, and then
select Camera from the list of applications.
▲
Windows 10: Type camera in the taskbar search box, and
then select Camera.
NOTE: A 3D camera captures 3D images and displays them on
the computer screen. It includes additional hardware (a 3D camera
sensor and a 3D laser projector) plus special software. To learn
more about using a 3D camera, open the Intel RealSense app
Welcome to Intel RealSense. To access the 3D camera apps, go to
the Intel RealSense Technology app.
Front 5
Item Component Description
To access this document in Windows 10:
Select Start, select All apps, select HP Help and Support, and then select HP Documentation.
Left side
Item Component Description
(9) Security cable slot Attaches an optional security cable to the computer.
(10) HDMI port Connects an optional video or audio device, such as a
The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
highdenition television, any compatible digital or audio
component, or a high-speed HDMI device.
(11) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(12) Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset. For
additional safety information, refer to the Regulatory, Safety, and
Environmental Notices. To access this guide:
Windows 8.1:
From the Start screen, type support, and then select the HP
Support Assistant app.
‒ or –
From the Windows desktop, click the question mark icon in the
notication area, at the far right of the taskbar.
Windows 10:
Select Start, select All apps, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
(13) Memory card reader Reads optional memory cards that store, manage, share, or access
6 Chapter 2 External component identication
information.
Item Component Description
To insert a card: Hold the card label-side up, with connectors
facing the slot, insert the card into the slot, and then push in on
the card until it is rmly seated.
To remove a card:
Press in on the card it until it pops out.
(14) Power light
Right side
Item Component Description
(15) SIM slot Supports a wireless subscriber identity module (SIM).
(16) USB 2.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power saving
state. The computer shuts o power to the display and other
unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
keyboard, mouse, external drive, printer, scanner or USB hub.
Rear
(17) AC adapter light
(18) Power connector Connects an AC adapter.
Item Component Description
(19) Speakers (2) Produce sound.
●
On: The AC adapter is connected and the battery is charged.
●
O: The computer is using battery power.
Right side 7
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select products only)
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
8 Chapter 2 External component identication
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components
Computer major components 9
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display assembly components – non-touch screen on page 12.
(2) TouchPad (includes cable)
For use in models without WWAN 795911-001
For use in models with WWAN 792776-001
TouchPad cable 838683-001
(3) Keyboard/top cover (includes keyboard cable):
For a list of keyboard country codes, see Keyboard/top cover on page 29 or Sequential part number listing on page 16.
Orchid magenta models (does not include touchpad) 792792-xxx
Horizon blue models (does not include touchpad) 792791-xxx
Cobalt blue models (includes touchpad) 830646-xxx
Violet purple models (includes touchpad) 830647-xxx
Horizon blue models (includes touchpad) 836872-xxx
Orchid magenta models (includes touchpad) 836873-xxx
(4) Power button board (includes cable) 792777-001
(5) Battery, 3-cell, 37-WHr, 3.25-AHr, Li-ion (includes cable) 787521-005
(6) Heat sink (includes thermal cloth)
For use in models with Bay Trail (Celeron N2840) processors 792773-001
For use in models with Braswell (Celeron N3050) processors 832476-001
(7) WLAN module:
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter 753076-005
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter 753077-005
Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter 784638-005
Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 M.2 Combo Adapter 792608-005
Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter 806723-005
(8) WWAN/GPS module:
HP hs3110 HSPA+ Mobile Broadband Module 748599-005
HP hs3114 HSPA+ Mobile Broadband Module 748600-005
(9) System board (includes a graphics subsystem with UMA memory, thermal grease, and thermal pads):
Equipped with an Intel Celeron N2840 processor with 2 GB system memory, 64 GB eMMC
hard drive, and the Windows 8.1 Standard operating system
Equipped with an Intel Celeron N2840 processor with 2 GB system memory, 64 GB eMMC
hard drive, and Windows 7 or a non-Windows operating system
792786-501
792786-001
Equipped with an Intel Celeron N2840 processor with 2 GB system memory, 32 GB eMMC
hard drive, and the Windows 8.1 Professional or Windows 10 operating system
10 Chapter 3 Illustrated parts catalog
792785-601
Item Component Spare part number
Equipped with an Intel Celeron N2840 processor with 2 GB system memory, 32 GB eMMC
hard drive, and the Windows 8.1 Standard operating system
Equipped with an Intel Celeron N2840 processor with 2 GB system memory, 32 GB eMMC
hard drive, and Windows 7 or a non-Windows operating system
Equipped with an Intel Celeron N3050 processor with 2 GB system memory, 32 GB eMMC
hard drive, and the Windows 8.1 or Windows 10 operating system
Equipped with an Intel Celeron N3050 processor with 2 GB system memory, 32 GB eMMC
hard drive, and Windows 7 or a non-Windows operating system
(10) USB/card reader board (includes cable)
For use in models without WWAN 792778-001
For use in models with WWAN 792769-001
(11) Speakers (include left and right speakers and cables) 792784-001
(12) Power connector cable (includes tape) 796086-001
(13) Base enclosure
For use in blue non-touch screen models without WWAN 792763-001
For use in blue non-touch screen models with WWAN 792764-001
For use in magenta models without a touch screen and without WWAN 792765-001
For use in magenta models without a touch screen and with WWAN 792766-001
792785-501
792785-001
830639-601
830639-001
For use in magenta models with a touch screen 792770-001
For use in blue touch screen models without WWAN 798213-001
For use in horizon blue touch screen models with WWAN 798214-001
For use in cobalt blue non-touch screen models without WWAN 830642-001
For use in violet purple non-touch screen models without WWAN 830643-001
Rubber Kit (not illustrated; includes bottom screw covers and computer feet)
For use in horizon blue and orchid magenta models 792782-001
For use in cobalt blue and violet purple models 830713-001
Computer major components 11
Display assembly components – non-touch screen
Item Description Spare part number
(1) Display bezel (includes Mylar screw covers)
For use in magenta models 792768-001
For use in horizon blue models 792767-001
For use in cobalt blue models 830644-001
For use in purple models 830645-001
(2) Display bezel screw covers: The display bezel screw covers are included in all display spare part kits.
(3) Webcam/microphone module (includes Mylar screw covers) 793616-001
12 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(4) Raw display panel (includes Mylar screw covers) 792779-001
(5) Display Hinge Kit (includes left and right display hinges and Mylar screw covers) 792774-001
(6) Display panel cable (includes Mylar screw covers)
For use in models without a touch screen and without WWAN 792771-001
For use in models without a touch screen and with WWAN 798215-001
(7) Antenna Kit (includes wireless antenna cable, transceiver, Mylar screw covers, and screws)
WLAN 792758-001
WWAN 792757-001
(8) Display back cover (includes screws)
For use in magenta models 792760-001
For use in horizon blue models 792761-001
For use in cobalt blue models 830640-001
For use in violet purple models 830641-001
Display assembly components – non-touch screen 13
Display assembly components – touch screen
Item Description Spare part number
(1) Display panel assembly, includes bezel and Mylar screw covers
For use in horizon blue models 792780-001
For use in orchid magenta models 792781-001
(2) Display bezel screw covers: The display bezel screw covers are included in all display spare part kits.
(3) Webcam/microphone module (includes Mylar screw covers) 792793-001
(4) Display panel cable (includes Mylar screw covers)
For use in touch screen models without WWAN 792772-001
14 Chapter 3 Illustrated parts catalog
Item Description Spare part number
For use in touch screen models with WWAN 798216-001
(5) Display Hinge Kit (includes left and right display hinges) 792775-001
(6) Antenna Kit (includes wireless antenna cable, transceiver, Mylar screw covers, and screws)
WLAN 792758-001
WWAN 792757-001
(7) Display back cover (includes Mylar screw covers and screws)
For use in horizon blue models 792759-001
For use in orchid magenta models 792762-001
Miscellaneous parts
Component Spare part number
AC adapter:
65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) 714657-001
45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) 741727-001
HP HDMI-to-VGA adapter 701943-001
RJ-45/USB adapter dongle 539614-001
HP USB external DVD±RW DL SuperMulti Drive 747080-001
Power cord (3-pin, black, 1.00-m):
For use in Australia 755530-011
For use in Denmark 755530-081
For use in Europe 755530-021
For use in India 755530-D61
For use in Israel 755530-BB1
For use in Italy 755530-061
For use in Japan 755530-291
For use in North America 755530-001
For use in the People's Republic of China 755530-AA1
For use in South Africa 755530-AR1
For use in South Korea 755530-AD1
For use in Switzerland 755530-111
For use in Taiwan 755530-AB1
For use in Thailand 755530-201
For use in the United Kingdom and Singapore 755530-031
Miscellaneous parts 15
Component Spare part number
Rubber Feet Kit (includes bottom cover screw covers and computer feet)
For use in horizon blue and orchid magenta models 792782-001
For use in cobalt blue and violet purple models 830713-001
Screw Kit 792783-001
HP 14.0 Spectrum Blue Sleeve 787585-001
HP 14.0 Spectrum Magenta Sleeve 787587-001
Sequential part number listing
Spare part
number
539614-001 RJ-45/USB adapter dongle
701943-001 HP HDMI-to-VGA adapter
714657-001 65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm)
741727-001 45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm)
747080-001 HP USB external DVD±RW DL SuperMulti Drive
748599-005 HP hs3110 HSPA+ Mobile Broadband Module
748600-005 HP hs3114 HSPA+ Mobile Broadband Module
753076-005 Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + Bluetooth Combo Adapter
753077-005 Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter
755530-001 Power cord for use in North America (3-pin, black, 1.00-m)
755530-011 Power cord for use in Australia (3-pin, black, 1.00-m)
755530-021 Power cord for use in Europe (3-pin, black, 1.00-m)
755530-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.00-m)
755530-061 Power cord for use in Italy (3-pin, black, 1.00-m)
755530-081 Power cord for use in Denmark (3-pin, black, 1.00-m)
Description
755530-111 Power cord for use in Switzerland (3-pin, black, 1.00-m)
755530-201 Power cord for use in Thailand (3-pin, black, 1.00-m)
755530-291 Power cord for use in Japan (3-pin, black, 1.00-m)
755530-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.00-m)
755530-AB1 Power cord for use in Taiwan (3-pin, black, 1.00-m)
755530-AD1 Power cord for use in South Korea (3-pin, black, 1.00-m)
755530-AR1 Power cord for use in South Africa (3-pin, black, 1.00-m)
755530-BB1 Power cord for use in Israel (3-pin, black, 1.00-m)
755530-D61 Power cord for use in India (3-pin, black, 1.00-m)
16 Chapter 3 Illustrated parts catalog
Spare part
number
784638-005 Intel Dual Band Wireless-AC 3160 802.11 ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
787521-005 3-cell, 37-WHr, 3.25-AHr, Li-ion battery (includes cable)
792608-005 Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 M.2 Combo Adapter
792757-001 WWAN antenna Kit (includes wireless antenna cable, transceiver, Mylar screw covers, and screws)
792758-001 WLAN antenna Kit (includes wireless antenna cable, transceiver, Mylar screw covers, and screws)
792759-001 Display back cover for use in horizon blue models with a touch screen (includes Mylar screw covers and screws)
792760-001 Display back cover for use in magenta models without a touch screen (includes Mylar screw covers and screws)
792761-001 Display back cover for use in horizon blue models without a touch screen (includes Mylar screw covers and screws)
792762-001 Display back cover for use in orchid magenta models with a touch screen (includes Mylar screw covers and screws)
792763-001 Base enclosure for use in blue non-touch screen models without WWAN
792764-001 Base enclosure for use in blue non-touch screen models with WWAN
792765-001 Base enclosure for use in magenta models without a touch screen and without WWAN
792766-001 Base enclosure for use in magenta models without a touch screen and with WWAN
792767-001 Display bezel for use in horizon blue models (includes screws)
792768-001 Display bezel for use in magenta models (includes screws)
Description
792769-001 USB/card reader board for use in models with WWAN (includes cable)
792770-001 Base enclosure for use in magenta models with a touch screen
792771-001 Display panel cable for use in models without a touch screen and without WWAN (includes Mylar screw covers)
792772-001 Display panel cable for use in models with a touch screen and without WWAN (includes Mylar screw covers)
792773-001 Heat sink for use with Bay Trail (Celeron N2840) processors (includes thermal cloth)
792774-001 Display Hinge Kit for use in models without a touch screen (includes left and right display hinges and Mylar screw
covers)
792775-001 Display Hinge Kit for use in models with a touch screen (includes left and right display hinges and Mylar screw
covers)
792776-001 TouchPad for use in models with WWAN (includes cable)
792777-001 Power button board (includes cable)
792778-001 USB/card reader board for use in models without WWAN (includes cable)
792779-001 Raw display panel (13.3-in) for use in non-touch screen models (includes Mylar screw covers)
792780-001 Raw display panel (13.3-in) for use in horizon blue touch screen models (includes bezel and Mylar screw covers)
792781-001 Raw display panel (13.3-in) for use in orchid magenta touch screen models (includes bezel and Mylar screw
covers)
792782-001 Rubber Kit for use in horizon blue and orchid magenta models (includes bottom cover screw covers and computer
feet)
792783-001 Screw Kit
792784-001 Speakers (include left and right speakers and cables)
Sequential part number listing 17
Spare part
number
Description
792785-001 System board equipped with an Intel Celeron N2840 processor with 2 GB system memory, 32 GB eMMC hard drive,
792785-501 System board equipped with an Intel Celeron N2840 processor with 2 GB system memory, 32 GB eMMC hard drive,
792785-601 System board equipped with an Intel Celeron N2840 processor with 2 GB system memory, 32 GB eMMC hard drive,
792786-001 System board equipped with an Intel Celeron N2840 processor with 2 GB system memory, 64 GB eMMC hard drive,
792786-501 System board equipped with an Intel Celeron N2840 processor with 2 GB system memory, 64 GB eMMC hard drive,
792791-001 Keyboard/top cover (does not include touchpad) for use in horizon blue models in the United States (includes
792791-031 Keyboard/top cover (does not include touchpad) for use in horizon blue models in the United Kingdom and
792791-041 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Germany (includes keyboard
792791-051 Keyboard/top cover (does not include touchpad) for use in horizon blue models in France (includes keyboard cable)
792791-061 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Italy (includes keyboard cable)
792791-071 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Spain (includes keyboard cable)
792791-131 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Portugal (includes keyboard
and the Windows 7 or non-Windows operating systems (includes thermal grease and thermal pads)
and the Windows 8.1 Standard operating system (includes thermal grease and thermal pads)
and the Windows 8.1 Professional or Windows 10 operating system (includes thermal grease and thermal pads)
and the Windows 7 or non-Windows operating systems (includes thermal grease and thermal pads)
and the Windows 8.1 Standard operating system (includes thermal grease and thermal pads)
keyboard cable)
Singapore (includes keyboard cable)
cable)
cable)
792791-141 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Turkey (includes keyboard
cable)
792791-151 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Greece (includes keyboard
cable)
792791-161 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Latin America (includes
keyboard cable)
792791-171 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Saudi Arabia (includes keyboard
cable)
792791-211 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Hungary (includes keyboard
cable)
792791-251 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Russia (includes keyboard cable)
792791-261 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Bulgaria (includes keyboard
cable)
792791-271 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Romania (includes keyboard
cable)
792791-281 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Thailand (includes keyboard
cable)
792791-291 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Japan (includes keyboard cable)
792791-A41 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Belgium (includes keyboard
cable)
18 Chapter 3 Illustrated parts catalog
Spare part
number
Description
792791-AB1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Taiwan (includes keyboard
792791-AD1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in South Korea (includes keyboard
792791-B31 Keyboard/top cover (does not include touchpad) for use in horizon blue models internationally (includes keyboard
792791-BA1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Slovenia (includes keyboard
792791-BB1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Israel (includes keyboard cable)
792791-BG1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Switzerland (includes keyboard
792791-DB1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Canada (includes keyboard
792791-DH1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in Denmark, Finland, and Norway
792791-FL1 Keyboard/top cover (does not include touchpad) for use in horizon blue models in the Czech Republic and Slovakia
792792-001 Keyboard/top cover for use in magenta models in the United States (includes keyboard cable)
792792-031 Keyboard/top cover for use in magenta models in the United Kingdom and Singapore (includes keyboard cable)
792792-041 Keyboard/top cover for use in magenta models in Germany (includes keyboard cable)
cable)
cable)
cable)
cable)
cable)
cable)
(includes keyboard cable)
(includes keyboard cable)
792792-051 Keyboard/top cover for use in magenta models in France (includes keyboard cable)
792792-061 Keyboard/top cover for use in magenta models in Italy (includes keyboard cable)
792792-071 Keyboard/top cover for use in magenta models in Spain (includes keyboard cable)
792792-131 Keyboard/top cover for use in magenta models in Portugal (includes keyboard cable)
792792-141 Keyboard/top cover for use in magenta models in Turkey (includes keyboard cable)
792792-151 Keyboard/top cover for use in magenta models in Greece (includes keyboard cable)
792792-161 Keyboard/top cover for use in magenta models in Latin America (includes keyboard cable)
792792-171 Keyboard/top cover for use in magenta models in Saudi Arabia (includes keyboard cable)
792792-211 Keyboard/top cover for use in magenta models in Hungary (includes keyboard cable)
792792-251 Keyboard/top cover for use in magenta models in Russia (includes keyboard cable)
792792-261 Keyboard/top cover for use in magenta models in Bulgaria (includes keyboard cable)
792792-271 Keyboard/top cover for use in magenta models in Romania (includes keyboard cable)
792792-281 Keyboard/top cover for use in magenta models in Thailand (includes keyboard cable)
792792-291 Keyboard/top cover for use in magenta models in Japan (includes keyboard cable)
792792-A41 Keyboard/top cover for use in magenta models in Belgium (includes keyboard cable)
792792-AB1 Keyboard/top cover for use in magenta models in Taiwan (includes keyboard cable)
792792-AD1 Keyboard/top cover for use in magenta models in South Korea (includes keyboard cable)
Sequential part number listing 19
Spare part
number
792792-B31 Keyboard/top cover for use in magenta models internationally (includes keyboard cable)
792792-BA1 Keyboard/top cover for use in magenta models in Slovenia (includes keyboard cable)
792792-BB1 Keyboard/top cover for use in magenta models in Israel (includes keyboard cable)
792792-BG1 Keyboard/top cover for use in magenta models in Switzerland (includes keyboard cable)
792792-DB1 Keyboard/top cover for use in magenta models in Canada (includes keyboard cable)
792792-DH1 Keyboard/top cover for use in magenta models in Denmark, Finland, and Norway (includes keyboard cable)
792792-FL1 Keyboard/top cover for use in magenta models in the Czech Republic and Slovakia (includes keyboard cable)
792793-001 Webcam/microphone module for use in models with a touch screen (includes Mylar screw covers)
793616-001 Webcam/microphone module for use in models without a touch screen (includes Mylar screw covers)
795911-001 TouchPad for use in models without WWAN (includes cable)
796086-001 Power connector cable (includes tape)
797585-001 HP 14.0 Spectrum Blue Sleeve
797587-001 HP 14.0 Spectrum Magenta Sleeve
798213-001 Base enclosure for use in blue touch screen models without WWAN
798214-001 Base enclosure for use in blue touch screen models with WWAN
Description
798215-001 Display panel cable for use in models without a touch screen and with WWAN (includes Mylar screw covers)
798216-001 Display panel cable for use in models with a touch screen and with WWAN (includes Mylar screw covers)
806723-005 Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter
830639-001 System board equipped with an Intel Celeron N3050 processor with 2 GB system memory, 32 GB eMMC hard drive,
and the Windows 7 or a non-Windows 10 operating system (includes thermal grease and thermal pads)
830639-601 System board equipped with an Intel Celeron N3050 processor with 2 GB system memory, 32 GB eMMC hard drive,
and the Windows 8.1 or Windows 10 operating system (includes thermal grease and thermal pads)
830640-001 Display back cover for use in cobalt blue models without a touch screen (includes Mylar screw covers and screws)
830641-001 Display back cover for use in violet purple models without a touch screen (includes Mylar screw covers and screws)
830642-001 Base enclosure for use in cobalt blue non-touch screen models without WWAN
830643-001 Base enclosure for use in violet purple non-touch screen models without WWAN
830644-001 Display bezel for use in cobalt blue models (includes screws)
830645-001 Display bezel for use in purple models (includes screws)
830646-001 Keyboard/top cover with touchpad for use in cobalt blue models in the United States (includes keyboard cable)
830646-031 Keyboard/top cover with touchpad for use in cobalt blue models in the United Kingdom and Singapore (includes
keyboard cable)
830646-041 Keyboard/top cover with touchpad for use in cobalt blue models in Germany (includes keyboard cable)
830646-051 Keyboard/top cover with touchpad for use in cobalt blue models in France (includes keyboard cable)
830646-061 Keyboard/top cover with touchpad for use in cobalt blue models in Italy (includes keyboard cable)
830646-071 Keyboard/top cover with touchpad for use in cobalt blue models in Spain (includes keyboard cable)
20 Chapter 3 Illustrated parts catalog
Spare part
number
830646-131 Keyboard/top cover with touchpad for use in cobalt blue models in Portugal (includes keyboard cable)
830646-141 Keyboard/top cover with touchpad for use in cobalt blue models in Turkey (includes keyboard cable)
830646-151 Keyboard/top cover with touchpad for use in cobalt blue models in Greece (includes keyboard cable)
830646-161 Keyboard/top cover with touchpad for use in cobalt blue models in Latin America (includes keyboard cable)
830646-171 Keyboard/top cover with touchpad for use in cobalt blue models in Saudi Arabia (includes keyboard cable)
830646-211 Keyboard/top cover with touchpad for use in cobalt blue models in Hungary (includes keyboard cable)
830646-251 Keyboard/top cover with touchpad for use in cobalt blue models in Russia (includes keyboard cable)
830646-261 Keyboard/top cover with touchpad for use in cobalt blue models in Bulgaria (includes keyboard cable)
830646-271 Keyboard/top cover with touchpad for use in cobalt blue models in Romania (includes keyboard cable)
830646-281 Keyboard/top cover with touchpad for use in cobalt blue models in Thailand (includes keyboard cable)
830646-291 Keyboard/top cover with touchpad for use in cobalt blue models in Japan (includes keyboard cable)
830646-A41 Keyboard/top cover with touchpad for use in cobalt blue models in Belgium (includes keyboard cable)
830646-AB1 Keyboard/top cover with touchpad for use in cobalt blue models in Taiwan (includes keyboard cable)
830646-AD1 Keyboard/top cover with touchpad for use in cobalt blue models in South Korea (includes keyboard cable)
830646-B31 Keyboard/top cover with touchpad for use in cobalt blue models internationally (includes keyboard cable)
Description
830646-BA1 Keyboard/top cover with touchpad for use in cobalt blue models in Slovenia (includes keyboard cable)
830646-BB1 Keyboard/top cover with touchpad for use in cobalt blue models in Israel (includes keyboard cable)
830646-BG1 Keyboard/top cover with touchpad for use in cobalt blue models in Switzerland (includes keyboard cable)
830646-DB1 Keyboard/top cover with touchpad for use in cobalt blue models in Canada (includes keyboard cable)
830646-DH1 Keyboard/top cover with touchpad for use in cobalt blue models in Denmark, Finland, and Norway (includes
keyboard cable)
830646-FL1 Keyboard/top cover with touchpad for use in cobalt blue models in the Czech Republic and Slovakia (includes
keyboard cable)
830647-001 Keyboard/top cover with touchpad for use in purple models in the United States (includes keyboard cable)
830647-031 Keyboard/top cover with touchpad for use in purple models in the United Kingdom and Singapore (includes
keyboard cable)
830647-041 Keyboard/top cover with touchpad for use in purple models in Germany (includes keyboard cable)
830647-051 Keyboard/top cover with touchpad for use in purple models in France (includes keyboard cable)
830647-061 Keyboard/top cover with touchpad for use in purple models in Italy (includes keyboard cable)
830647-071 Keyboard/top cover with touchpad for use in purple models in Spain (includes keyboard cable)
830647-131 Keyboard/top cover with touchpad for use in purple models in Portugal (includes keyboard cable)
830647-141 Keyboard/top cover with touchpad for use in purple models in Turkey (includes keyboard cable)
830647-151 Keyboard/top cover with touchpad for use in purple models in Greece (includes keyboard cable)
830647-161 Keyboard/top cover with touchpad for use in purple models in Latin America (includes keyboard cable)
830647-171 Keyboard/top cover with touchpad for use in purple models in Saudi Arabia (includes keyboard cable)
Sequential part number listing 21
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