HP StorageWorks Storage Manager User Manual

HP StorageWorks All-in-One Storage Manager

user guide

Part number: 452695-003
First edition: June 2008

Legal and notice information

© Copyright 2006, 2008 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211
and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items
are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set
forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

UNIX is a registered trademark of The Open Group.

Contents

1 All-in-One Storage Manager ............................................................... 7

Software requirements ................................................................................................................. 7

Software support .................................................................................................................. 7

Add an All-in-One Storage System ................................................................................................8

Remove an All-in-One Storage System ........................................................................................... 8

Configuring display options ......................................................................................................... 8

Configure Application Credentials ................................................................................................ 9

Configure Storage Networks ........................................................................................................ 9

Resetting iSCSI connections ................................................................................................. 10

2 Hosting storage for applications and shared folders ............................. 11

Using the Host an Exchange Storage Group Wizard ..................................................................... 12

Entering a name of a server that hosts Exchange .................................................................... 12

Selecting Exchange storage group components ...................................................................... 13

Local Continuous Replication (LCR) ....................................................................................... 13

Using the Create a Shared Folder Wizard .................................................................................... 14

Choosing shared folder types .............................................................................................. 14

Naming a shared folder ..................................................................................................... 14

Setting permissions for a shared folder .................................................................................. 15

Using the Host a SQL Server Database Wizard ............................................................................ 15

Selecting a server that hosts SQL Server ................................................................................ 16

Selecting SQL Server database components ........................................................................... 16

Selecting a database workload type ..................................................................................... 17

Using the Host a User-Defined Application Wizard ........................................................................ 18

Choose type of application .................................................................................................. 18

Entering an application name .............................................................................................. 19

Using the Create a Virtual Library Wizard .................................................................................... 19

Accessing the Virtual Library Wizard .................................................................................... 19

Configure your virtual library ......................................................................................... 19

Allocating space for components ................................................................................................ 20

Setting advanced storage properties ..................................................................................... 21

Selecting data protection ........................................................................................................... 25

Reviewing task summary and scheduling tasks .............................................................................. 28

Monitoring task completion status ...............................................................................................29

Cancelling tasks ................................................................................................................. 30

Migrating user-defined application data from a remote application ................................................. 30

3 Managing data protection ............................................................... 31

Scheduling and running snapshots .............................................................................................. 31

Managing snapshots ................................................................................................................. 32

Taking and deleting snapshots ............................................................................................. 32

Exposing a snapshot .......................................................................................................... 32

Unexposing a snapshot ....................................................................................................... 33

Reverting data to snapshots ................................................................................................. 33

HP StorageWorks All-in-One Storage Manager 3

Scheduling backups .................................................................................................................. 34

Managing backups ................................................................................................................... 34

Running a device backup .................................................................................................... 34

Running a virtual library backup ........................................................................................... 35

Restoring data from backups ................................................................................................ 35

Using DPX to restore data ............................................................................................. 35

Setting the password for the ASMbackup user account ..................................................... 36

Using the Administrator account to change the ASMbackup password ................................ 36

Installing Data Protector Express on other machines .......................................................... 37

Running replication ................................................................................................................... 37

Pausing and resuming replication ......................................................................................... 38

4 Managing storage ........................................................................... 41

Increasing or reducing the allocated storage ................................................................................ 41

Changing the percent full warning threshold ................................................................................. 42

Removing application areas from view ......................................................................................... 42

Changing permissions, names, descriptions, or paths of shared folders ............................................ 43

Deleting shared folders .............................................................................................................. 43

5 Monitoring storage ........................................................................... 45

Application View ...................................................................................................................... 45

Accessing application and shared folder properties ................................................................ 46

Storage View ........................................................................................................................... 58

Accessing storage area properties ........................................................................................ 59

Application Server View ............................................................................................................ 61

Accessing application server properties ................................................................................. 61

Storage Utilization View ............................................................................................................ 63

All-in-One Storage Manager Alerts ............................................................................................. 63

6 Troubleshooting, servicing, and maintenance ....................................... 65

Troubleshooting the storage system ..............................................................................................65

Operating system problems and resolutions ........................................................................... 65

Application software problems ............................................................................................. 66

ASM alerts ................................................................................................................. 66

Recovering from logical disk failure ...................................................................................... 74

Maintenance updates ......................................................................................................... 75

System updates ............................................................................................................ 75

Troubleshooting resources .................................................................................................... 75

HP web site ................................................................................................................ 75

Storage system documentation ....................................................................................... 75

Subscriber's Choice ..................................................................................................... 75

White papers .............................................................................................................. 75

Firmware updates ........................................................................................................ 76

WEBES (Web Based Enterprise Services) ..................................................................................... 76

Certificate of Authenticity ........................................................................................................... 76

Glossary ............................................................................................ 77

4

Figures

Example of alert ..................................................................................................... 661

HP StorageWorks All-in-One Storage Manager 5

Tables

Software support ...................................................................................................... 81

Selecting storage group components to host ............................................................... 132

Selecting database components to host ...................................................................... 173

Advanced Storage Properties items ........................................................................... 214

Descriptions of RAID levels ....................................................................................... 235

General tab: Exchange properties ............................................................................. 476

Details tab: Exchange storage group properties .......................................................... 477

Storage tab: Exchange storage group component properties ........................................ 488

Mail Store tab: Exchange storage group component properties ..................................... 499

Public Store tab: Exchange storage group component properties ................................... 4910

Log tab: Exchange storage group component properties .............................................. 4911

General tab: Shared folder properties ....................................................................... 5012

Storage tab: Shared folder properties ........................................................................ 5013

Operating status: SQL Server properties ..................................................................... 5214

Details tab: SQL Server database properties ............................................................... 5215

Storage tab: SQL Server database component properties ............................................. 5216

Data File tab: SQL Server database component properties ........................................... 5317

Log tab: SQL Server database component properties ................................................... 5418

Operating status: User-defined application properties .................................................. 5419

Storage tab: User-defined application properties ......................................................... 5520

Operating status: Virtual library properties ................................................................. 5721

Storage tab: Virtual library properties ........................................................................ 5622

Virtual Library tab: Virtual library properties ............................................................... 5723

Operating status: Replication target component properties ........................................... 5724

Details tab: Replication target component properties .................................................... 5825

Operating status: General tab .................................................................................. 5926

Storage tab: HP All-in-One Storage System logical disk properties ................................. 6027

Storage tab: HP All-in-One Storage System volume properties ....................................... 6028

Operating status: Application server volume properties ................................................ 6229

Storage tab: Application server volume properties ....................................................... 6230

Operating system problems ...................................................................................... 6531

Alert descriptions .................................................................................................... 6732

6

1 All-in-One Storage Manager

HP StorageWorks All-in-One Storage Manager (ASM) is a storage hosting and management tool that
radically simplifies:

• Hosting storage for applications and shared folders, page 11

• Data protection, page 31

• Managing storage, page 41

• Monitoring storage, page 45

ASM provides storage-allocation wizards that walk you through the process of allocating and
configuring storage on your HP All-in-One Storage System to host application data and shared folders.
The storage-allocation wizards also allow you to schedule backups, snapshots, and replication of
hosted application data and shared folders.

Other wizards are provided to help you set up Exchange Server storage, SQL Server database storage,
storage for user-defined applications, and storage for shared folders.

ASM is designed to work seamlessly with Windows administrator tools, the HP All-in-One Storage
System Management application, Microsoft iSCSI Target, and Data Protector Express. For example,
you can change your HP All-in-One Storage System's:

• Storage allocations (quotas), shared folder permissions and names, and snapshot schedules using

ASM, Windows administrator tools, and the HP All-in-One Storage System Management
applications.

• Media rotation type using ASM and Data Protector Express.

However, you should not use Windows administrator tools to change the paths to storage configured
on your HP All-in-One Storage System or file directories created by ASM on application servers with
storage hosted on your HP All-in-One Storage System. Doing so will break the iSCSI communication
paths between your application servers and HP All-in-One Storage System, and make it so ASM can
no longer locate allocated storage areas on your HP All-in-One Storage System.

Software requirements

ASM comes preinstalled on your HP All-in-One Storage System. A license key is not required for ASM.

Software support

Storage for application servers running on Windows Server 2003 with SP1 and Windows Server
2008 that are on the same domain as your HP All-in-One Storage System can be hosted. Windows
domain controllers (such as Windows Small Business Server) are supported by ASM as managed
application servers.

HP StorageWorks All-in-One Storage Manager 7

ASM provides storage-management services for the following applications:

Table 1 Software support

Microsoft Exchange Server 2003 with SP1 or later
and Exchange Server 2007

File sharing services on local storage

Microsoft SQL Server 2000 with SP4 or later, SQL
Server 2005 with SP2 or later, and SQL Server
2008*

User-defined applications

* ASM does not support SQL Server 2008 databases that utilize FILESTREAM data type storage.

Microsoft iSCSI Target and Data Protector Express are required to host application storage and create
backups using ASM. Microsoft iSCSI Target and Data Protector Express come preinstalled on your
HP All-in-One Storage System. A license key is not required for Microsoft iSCSI Target. Your license
key for Data Protector Express comes preinstalled on your HP All-in-One Storage System.

Add an All-in-One Storage System

You may add another All-in-One Storage System for the ease of managing more than one All-in-One
from the same console. To add another All-in-One Storage System:

1. Click on Add All-in-One Storage System in the Actions pane.

2. A dialog box will open. Enter the hostname or IP address of the All-in-One Storage System to

add.

3. The added All-in-One Storage System will appear in the Navigation pane.

See “Using the Host an Exchange Storage Group

Wizard” on page 12.

See “Using the Create a Shared Folder

Wizard” on page 14.

See “Using the Host a SQL Server Database

Wizard” on page 15.

See “Using the Host a User-Defined Application

Wizard” on page 18.

Remove an All-in-One Storage System

To remove an added All-in-One Storage System:

1. Click on Remove All-in-One Storage System.

2. A window will appear, asking if you would like to remove the All-in-One Storage System

3. Click Yes.

Configuring display options

ASM allows you to customize the user interface color and scale settings.

Changing color settings

Changing color settings customizes the color used in the content pane to display the different types
of storage, volumes, and servers. Colors help distinguish the different types of storage, storage areas,
and servers from each other.

1. In the Actions pane, click Configure Display Options.

The Display Options dialog box opens.

All-in-One Storage Manager8

2. Select an item in the Items list and a color in the Color drop-down menu.

3. When your color selections are complete, click Apply to apply the color settings to the content

pane.

4. Click OK.

Scaling display settings

Changing the scaling settings customizes the size at which each application area or shared folder is
displayed in the content pane. You can choose to scale each application area and shared folder so
that it is displayed in proportion to its capacity (allocated storage size), or so that all the application
areas and shared folders are displayed at the same size.

1. In the Actions pane, click Configure Display Options.

The Display Options dialog box opens.

2. Click the Scaling tab.

3. Select the storage-display proportion setting:

• According to capacity, using automatic scaling—Displays logical disks and volumes, and
application areas according to relative size, but leaves the display readable.

• All as the same size—Displays logical disks and volumes, and application areas as the same
size.

4. Click Apply to apply your change.

5. Click OK.

Configure Application Credentials

Use the Application Credentials dialog box to set or update user name and password security
credentials applicable to the All-in-One Storage System.

1. Expand the nodes of the tree in order to view the credential status of an application server.

2. If the Credential Status column reads OK or Not required, no action is required for that application.

3. If the Credential Status column reads Failed or Not set, select the application row and then click

Update Credentials. An Enter Credentials dialog box is displayed.

4. Type the user name and password of a user with sufficient privileges as described in the dialog

and then click OK.

5. Repeat steps 1 through 4 for each application server.

Configure Storage Networks

Use the Storage Networks dialog box to configure a preferred private storage network for iSCSI traffic
between your All-in-One Storage System and any connected servers that use the iSCSI protocol. This
dialog box appears the first time you use the Host an Exchange Storage Group wizard, Host a SQL
Server Database wizard, or Host a User-Defined Application wizard. Settings configured in this dialog
box affect only iSCSI traffic.

HP strongly recommends configuring all iSCSI-based storage for application servers on a dedicated
Ethernet subnet. The purpose of a private LAN for iSCSI traffic is to is to guarantee dedicated network
bandwidth for storage as well as increased security.

HP StorageWorks All-in-One Storage Manager 9

To configure storage networks for iSCSI traffic:

1. Under Preferred Storage Network, select a network that will be designated to manage all iSCSI

traffic.

2. Under Available for Failover, select a network that can be used to manage iSCSI traffic in the

event that the preferred storage network fails. In the event of iSCSI initiator failure, iSCSI traffic
fails over to the designated network.

NOTE:

Any existing iSCSI connections must be reset before changes take effect.

Resetting iSCSI connections

If you use the Storage Networks dialog box to configure a preferred private storage network for iSCSI
traffic and there are one or more existing iSCSI connections on the system, the new setting will not
take effect until the existing connections are reset through iSCSI Initiator on the connected systems.

To reset an iSCSI connection:

1. On the system that contains the iSCSI initiator whose connection has been changed, open

Microsoft iSCSI Initiator.

2. On the Persistent Targets tab, select the iSCSI target that resides on your AiO Storage System

and then click Remove.

3. On the Targets tab, select the iSCSI target that resides on your AiO Storage System and then

click Details.

4. Select the target identifier from the list, click Log off, and then click OK.

5. On the Discovery tab, under Target Portals select the IP address that was previously designated

for iSCSI traffic between the application server and the All-in-One Storage System and click

Remove.

6. Click Add. In the IP address or DNS name field, type the IP address that was enabled for iSCSI

traffic in the All-in-One Storage Networks dialog box and then click OK.

7. On the Targets tab, click Log On.

8. Check the Automatically restore this connection when the system boots check box and then click

OK.

9. Click OK to close the iSCSI Initiator Properties dialog box.

All-in-One Storage Manager10

2 Hosting storage for applications and
shared folders

The All-in-One Storage Manager (ASM) radically simplifies hosting application storage and shared
folders on your HP All-in-One Storage System, using storage-allocation wizards. Use storage-allocation
wizards to allocate and configure storage for these applications:

NotesDescriptionApplication

Allocate and configure storage for one
or more Exchange storage group
components. A wizard assists you by
discovering Exchange storage group
components (such as mail stores, public

Exchange

stores, and logs), suggesting default
storage configurations based on best
practices for Exchange, migrating the
Exchange storage group components you
selected to your HP All-in-One Storage
System, and configuring Exchange to
store data on your HP All-in-One Storage
System.

See “Using the Host an Exchange Storage

Group Wizard” on page 12 .

Shared Folders

SQL Server

Create shared folders on your HP
All-in-One Storage System. A wizard
assists you in allocating and configuring
storage space for shared folders, and
creating shared folders.

Allocate and configure storage for SQL
Server databases. A wizard assists you
by discovering servers that host SQL
Server and SQL Server database
components (such as data files and logs),
suggesting default storage configurations
based on best practices for SQL Server,
migrating the SQL Server database
components you selected to your HP
All-in-One Storage System, optionally
deleting the SQL Server database
components you selected from the server
that hosts SQL Server, and configuring
SQL Server to store data on your HP
All-in-One Storage System.

See “Using the Create a Shared Folder

Wizard” on page 14 .

See “Using the Host a SQL Server

Database Wizard” on page 15.

HP StorageWorks All-in-One Storage Manager 11

User-Defined
Applications

Data Protection

Allocate and configure storage for any
remote application over the iSCSI
protocol or any other application that
requires storage on the All-in-One Storage
System. A wizard assists you in allocating
and configuring storage space.

The wizard does not migrate user-defined
application data to your HP All-in-One
Storage System or reconfigure the
application to store data on your HP
All-in-One Storage System. You must do
this manually as described in “Migrating

user-defined application data from a
remote application” on page 30, and as

described in the application's
documentation.

Create a virtual library that backs up data
from a remote system on your All-in-One
Storage System. A wizard assists you in
choosing size and storage allocation.

NotesDescriptionApplication

See “Using the Host a User-Defined

Application Wizard” on page 18.

See “Using the Create a Virtual Library

Wizard” on page 19.

Using the Host an Exchange Storage Group Wizard

The Host an Exchange Storage Group Wizard automatically discovers the Exchange storage groups
on your application server and helps you allocate and configure storage space for these components:

• Mail stores—Contain the data in user mailboxes.

• Public stores—Contain the data in public folders.

• Logs—Provide a record of every message stored in a storage group.

Before you begin configuring storage for Exchange

• Make sure the ASM agent is installed on each server with Exchange data you plan to host. See

??? for more information.

• Make sure you have a current backup of your Exchange data and logs.

Accessing the Host an Exchange Storage Group Wizard

1. In the Actions pane, select Host an Exchange Storage Group.

TheHost an Exchange Storage Group Wizard welcome page opens.

2. Click Next to open the Specify Exchange Server page (see

“Entering a name of a server that hosts Exchange” on page 12).

Entering a name of a server that hosts Exchange

Use the Specify Exchange Server page to provide ASM with the name or the Internet Protocol (IP)
address of a remote server in your current domain that hosts Exchange.

Hosting storage for applications and shared folders12

1. Do one of the following:

• Enter the host name of a server that hosts Exchange (exactly as it is registered in the domain).

• Enter the IP address of a server that hosts Exchange.

2. Click Next to open the Select Storage Group Components page (see

“Selecting Exchange Server storage group components” on page 13).

Selecting Exchange storage group components

Use the Select Storage Group Components page to select the Exchange storage group and storage
group components (mail stores, public stores, and logs) you want to host on your HP All-in-One Storage
System and manage using ASM.

1. Do one of the following:

• Select the entire storage group (including all of its components) by checking the box next to
the storage group.

• Select individual storage group components by expanding the list and checking the boxes
next to the components.

You must select all the storage group components in a storage group if you want to run backups
or take snapshots of the Exchange storage group using ASM.

The table below lists the action ASM will perform for each storage group component selected.

Table 2 Selecting storage group components to host

DescriptionAction

None

Allocate Space, Move Data

None, Already Managed

Component's check box is not selected, so ASM will not perform any
action. Select check box to change action.

Storage space will be allocated and configured on your HP All-in-One
Storage System. Component's data will be migrated to your HP All-in-One
Storage System.

Component's data is already hosted on your HP All-in-One Storage
System and already managed by ASM. No action is possible.

2. To view the properties for a storage group component, select the storage group component name

and then click Properties.

See “MailStore database properties” on page 49, “PublicStore database properties” on page 49,
and “Log properties for storage group” on page 49 for descriptions of the properties displayed.

3. When you are done, click Next to open the Storage Allocation page (see

“Allocating space for components” on page 20).

Local Continuous Replication (LCR)

If the Local Continuous Replication (LCR) feature is enabled in Microsoft Exchange 2007, you have
the option of migrating LCR components to your All-in-One Storage System. LCR components are
shown in the Select Storage Group Components page in the wizard if this feature is enabled. They
are selected in the same manner as other Exchange components.

HP StorageWorks All-in-One Storage Manager 13

NOTE:

It is not recommended to host both the LCR and the original Exchange components on a single All-in-One
Storage System.

Using the Create a Shared Folder Wizard

The Create a Shared Folder Wizard walks you through the process of creating a top-level shared folder
(file share) on your HP All-in-One Storage System, including allocating and configuring the required
storage.

NOTE:

You cannot create nested shared folders on your HP All-in-One Storage System using ASM. You may use
other applications, such as Windows Explorer or the Shared Folder MMC snap-in, to create nested shared
folders on your HP All-in-One Storage System.

Accessing the Create a Shared Folder Wizard

1. In the Actions pane, select Create a Shared Folder.

The Create a Shared Folder Wizard welcome page opens.

2. Click Next to open the Choose Shared Folder Types page (see

“Choosing shared folder types” on page 14).

Choosing shared folder types

Use the Choose Shared Folder types page to enable the types of client protocols that are allowed to
connect to the shared folder.

1. Select the Share this folder as a Windows share check box to allow Windows clients and clients

running the Server Message Block (SMB) and Common Internet File System (CIFS) protocols to
connect to the shared folder.

2. Select the Share this folder as a UNIX/Linux share check box to allow clients running the Network

File System (NFS) protocol to connect to the shared folder.

NOTE:

If the folder is shared as a UNIX/Linux share, NFS user names must be mapped to Windows users before
clients can connect to the share.

If you are running a Windows-only environment, you should not select the UNIX/Linux share option.

Naming a shared folder

Use the Enter a Shared Folder Name and Description page to provide ASM with a name and description
for the shared folder.

Hosting storage for applications and shared folders14

1. Enter the name for the shared folder.

NOTE:

The path to the shared folder is created by ASM and is based on the shared folder name.
The Share Path field is

2. Enter a description of the shared folder (optional).

3. Click Next to open the Set Shared Folder Permissions page (see

“Setting permissions for a shared folder” on page 15).

Read Only

.

Setting permissions for a shared folder

Use the Set Shared Folder Permissions page to set network user read and write permissions for the
shared folder.

NOTE:

Permissions can be further customized using Windows administration tools, such as Windows Explorer
and the Shared Folder MMC snap-in.

This page will display either Windows Share Security options, UNIX/Linux Share Security options,
or both Windows and UNIX/Linux options depending on which shared folder types you previously
selected on the Choose Shared Folder types page.

For Windows Share Security:

1. For Windows Share Security, select a permission level. Users can have read/write permissions

(full control), read-only, or no access.

2. For UNIX/Linux Share Security, select the Allow anonymous access check box to allow anonymous

access with the default user identifer (UID) and group identifier (GID) of 2. Select the level of
anonymous access (No Access, Read-Only, or Read-Write) from the Type of access list. Select

Allow root access to allow access to the root directory of the UNIX/Linux share.

3. Click Next to open the Storage Allocation page (see

“Allocating space for components” on page 20).

Using the Host a SQL Server Database Wizard

The Host a SQL Server Database Wizard automatically discovers the servers that host SQL Server
and SQL Server databases on your domain, and helps you allocate and configure storage space for
each database component you select:

• Data file—Contains pointers to database files, storage for system tables and objects, and storage

for database data and objects.

• Log file—Holds all the transaction log information for the database. Every database has exactly

one log file, which cannot be used to hold any other data.

Before you begin configuring storage for SQL Server

• Make sure the ASM agent is installed on each server with SQL Server data you plan to host. See

??? for more information.

HP StorageWorks All-in-One Storage Manager 15

• Make sure you have a current backup of your SQL Server data and logs.

Accessing the Host a SQL Server Database Wizard

1. In the Actions pane, select Host a SQL Server Database.

The Host a SQL Server Database Wizard welcome page opens.

2. Click Next to open the Select a SQL Server page (see

“Selecting a server that hosts SQL Server” on page 16).

Selecting a server that hosts SQL Server

Use the Select a SQL Server page to select one of the servers that hosts SQL Server discovered on
your domain by the wizard.

1. Do one of the following:

• Enter the host name of a server that hosts SQL (exactly as it is registered in the domain).

• Enter the IP address of a server that hosts SQL.

2. Click Next to open the Select Database Components page (see

“Selecting SQL Server database components” on page 16).

Selecting SQL Server database components

Use the Select Database Components page to select the SQL Server database and database components
you want to host on your HP All-in-One Storage System.

Hosting storage for applications and shared folders16

1. Do one of the following:

• Select all components (including all of its components) by checking the box next to the
component.

• Select individual database components by expanding the list and checking the boxes next to
the components.

You must select all the database components, including the log file, in a database if you want
to run backups and/or take snapshots of the database using ASM.

NOTE:

ASM cannot migrate system databases; for example, ASM cannot migrate master, model,
msdb and tempdb.

The following table lists the action ASM can perform for each database component listed.

Table 3 Selecting database components to host

DescriptionAction

None

Allocate Space, Move Data

None, Already Managed

Component's check box is not selected, so ASM will not perform any
action. Select check box to change action.

Storage space will be allocated and configured on your HP All-in-One
Storage System. Component's data will be migrated to your HP All-in-One
Storage System.

Component's data is already hosted on your HP All-in-One Storage
System and already managed by ASM. No action is possible.

2. To view the properties for a database component, select the database component name and

then click Properties.

See “Data file properties” on page 53 and “Log file properties for database” on page 54 for
descriptions of the properties displayed.

3. If you do not want ASM to delete the original files for the selected database components from

the server that hosts SQL Server after it migrates the data to your HP All-in-One Storage System,
clear the Delete original files after successful migration checkbox.

4. When you are done, click Next to open the Select the Database Workload Type page (see

“Selecting a database workload type” on page 17).

Selecting a database workload type

Use the Select the Database Workload Type page to select the workload type for the SQL Server
database.

NOTE:

You can only select the database workload type while using the Host a SQL Server Database Wizard. The
database workload type cannot be changed later.

HP StorageWorks All-in-One Storage Manager 17

1. Do one of the following:

• Select Transaction processing (TP) for frequently updated, fast growing databases with large

volumes of data requiring concurrent user access.

• Select Decision support systems (DSS) for databases designed to handle queries on large

amounts of data, typically used for data-mining applications.

2. When you are done, click Next to open the Storage Allocation page (see

“Allocating space for components” on page 20).

Using the Host a User-Defined Application Wizard

This wizard helps you set up your All-in-One Storage System to store application data for various
applications. Storage is allocated for the application, optionally exposed to another server using the
iSCSI protocol, and an NTFS file volume may be optionally created on the remote application server.
Upon completion, you can monitor and manage storage for the application through the All-in-One
Storage Manager.

After storage is allocated and configured on your HP All-in-One Storage System for a remote application
using the Host a User-Defined Application Wizard, do the following:

• Manually migrate the remote application's data to your HP All-in-One Storage System. See

“Migrating user-defined application data from a remote application” on page 30 for more
information.

• Configure the remote application to store its data on the iSCSI LUN exported by ASM to the

application server as described in the application's documentation.

Before you begin configuring storage for a user-defined application

• Make sure the ASM agent is installed on each application server with data you plan to host.

• Make sure you have a current backup of your remote application data and logs.

• For an iSCSI LUN application, you will need the iSCSI qualified name.

NOTE:

For a remote Windows application, you need to know the path to the iSCSI LUN on the application server
to configure the remote application to store data on the iSCSI LUN. The path to the iSCSI LUN is displayed
on the application's Properties window on the Storage tab.

To access the Host a User-Defined Application Wizard

1. In the Actions pane, select Host a User-Defined Application.

The Host a User-Defined Application Wizard welcome page opens.

2. Click Next to open the Choose type of Application page (see

“Choose type of application” on page 18).

Choose type of application

1. Select the type of application for hosting a user-defined application:

• Remote Windows Application- ASM will provision storage for the application and expose
the storage to the given server as an NTFS volume over the iSCSI protocol. This is the

Hosting storage for applications and shared folders18

recommended option for most scenarios. The All-in-One Storage Manager agent must be
installed on the application server to use this option.

• iSCSI LUN- Exposes a LUN to the remote server so the server can store data on the LUN. You
will need to install an iSCSI initiator on your host server. Storage is provisioned for these
applications.

• Local storage only- Creates a volume on your All-in-One Storage System. Storage is provisioned
for these applications.

2. Click Next to open the Enter an Application Name page (see

“Entering an application name” on page 19).

Entering an application name

Use the Enter an Application Name page to enter a name for the application. This name will be used
anywhere the application is referenced in ASM, so it must be a unique name.

1. Enter a name for the application.

2. When you are done, click Next to open the Storage Allocation page (see

“Allocating space for components” on page 20).

Using the Create a Virtual Library Wizard

This wizard helps you create a virtual library for disk-to-disk backup of other client or servers to your
All-in-One Storage System and manage the storage for the virtual library through ASM. Install Data
Protector Express on additional servers you need to backup. See
“Installing Data Protector Express on other devices” on page 37 for more information.

Accessing the Virtual Library Wizard

To access the Create a Virtual Library Wizard

1. In the Actions pane, select Create a Virtual Library.

The Create a Virtual Library welcome page opens.

2. Click Next to open the Configure virtual library page (see

“Configure your virtual library” on page 19).

Configure your virtual library

To configure your virtual library, do the following:

1. In the name dialog box, type a name for your virtual library.

2. In the Number of slots field, type or use the arrows to indicate how many slots are needed for

your virtual library.

HP StorageWorks All-in-One Storage Manager 19

3. When you are done, click Next to open the Storage Allocation page (see

“Allocating space for components” on page 20).

NOTE:

The number of slots needed for your virtual library will depend on the media rotation type
chosen for the backups that will use the virtual library. The number of slots must be high
enough to support the rotation type you intend to use for scheduling backups to this virtual
library. See

Planning for Media Rotation

in the

Data Protector Express User's Guide and Technical Reference

Allocating space for components

Use the Storage Allocation page in the wizards to specify the allocated space size and advanced
configuration settings for each application component or shared folder listed. Default values are
provided.

1. Do one of the following:

•Click Next to accept the default values that ASM has provided for the components, user-defined

application, or shared folder selected.

• Change the default size values:

• Select a row to edit.

• Highlight the storage size unit value and then enter a new value as necessary: megabytes
(MB), gigabytes (GB), or terabytes (TB).

• Highlight the storage size number value and enter a new value, or click the arrow buttons
to change the value.

for more information.

NOTE:

The Size Range column shows the minimum and maximum storage space that can be
allocated to each application component, user-defined application, or shared folder listed.
Whenever you change the allocated space size or an advanced configuration setting for
an application component, the maximum value for Size Range is recalculated for all the
application components listed.

NOTE:

To change the advanced configuration settings for an application component, user-defined
application, or shared folder listed, select the item to edit and then click Advanced. See
“Setting advanced storage properties” on page 21 for more information.

2. When you are done selecting the storage allocation and configuration settings, click Next to

open the summary page.

Hosting storage for applications and shared folders20

NOTE:

After storage space is allocated and configured using a wizard, only the following storage configuration
settings can be changed:

• Allocated space size

• Percent full warning threshold

• Enforce Allocated Limit (shared folders and local storage applications)

After a logical disk is created, its configuration cannot be changed.

Setting advanced storage properties

Use the Advanced Storage Properties dialog box in the ASM wizards to change the allocated space
size and default advanced configuration settings for each application component, user-defined
application, and shared folder listed.

After storage is configured using a wizard, you can change the allocated space size using the Allocate
Space Wizard. See Increasing or reducing the allocated storage for more information.

Table 4 provides a brief description of the items you can modify:

Table 4 Advanced Storage Properties items

Physical storage

Size

RAID level

The amount of storage that ASM allocates to the
application component, user-defined application,
or shared folder you are configuring.

Type of physical disk to add for the hot spare.Physical disk type

Hard drive formatting that provides different
levels of performance, capacity, and data
protection.

NotesDescriptionItem

You are prevented from setting the
size below 15 MB.

After the allocated storage space is
full (100 percent used), no further
data can be stored to the space
until you increase the size using the
Allocate Space Wizard. The only
exception is for shared folders and
local storage applications without
an enforced allocated limit. If there
is unused storage space on the
logical disk where a component
without an enforced allocated limit
resides, data can be written to the
component until the logical disk is
full.

You are able to choose SAS, (Serial
Attached SCSI) SATA, (Serial
Advanced Technology Attachment)
or SCSI (Small Computer System
Interface) for a physical disk type,
depending on your hardware.*

For more information about RAID
levels, see Customizing RAID

levels on page 23.*

HP StorageWorks All-in-One Storage Manager 21

Physical storage

NotesDescriptionItem

Hot spare required

Minimum number of
physical disks

Assigned logical disk

RAID stripe size

Snapshot storage
space (percentage of
size)

A hot spare is a hard drive reserved as a spare
for storage space configured as RAID 1, 1+0,
5, or 6. A hot spare automatically replaces a
hard drive when it fails. When the failed hard
drive is replaced, its replacement becomes the
new hot spare.

The minimum number of physical disks that the
allocated storage will be spread across. Storage
may be provisioned across more disks, but this
setting determines the minimum number of disks
reserved for the allocated storage.

The storage area can be assigned to an existing
logical disk, or it can be assigned a new disk,
which is created upon completion of the
scheduled tasks for the storage wizard.

The number of bytes or kilobytes of data in each
RAID stripe (block of data). The RAID stripe size
selected affects performance. For the best
performance, select the stripe size closest to the
size of the files being saved.

Amount of storage space (as a percentage of
the volume) that is reserved for storing snapshots
of the storage area.

A hot spare is assigned at the array
level. A LUN that does not require
a hot spare may be assigned one
anyway if another LUN on the same
array requires a hot spare. *

For better performance, increase
the minimum number of physical
disks

ASM provides the following values:
8 KB, 16 KB, 32KB, 64 KB, 128
KB, and 256 KB.*

This value may be modified in order
to match the change rate of the
data in the storage area.

Other storage settings

Percent full warning
threshold

Enforce allocated limit
(quota)

Application server
volume mount type

*After you have allocated and configured storage for an application component, user-defined application,
or shared folder using a wizard, you can change the allocated space size, change the percent full warning
threshold, and change the enforced allocated limit (shared folders and local storage applications). However,
you cannot change the RAID level, RAID stripe size, Hot Spares, or Physical Disk Type.

The percent full value that when reached
changes the storage status to Warning and
issues a warning alert. The warning indicates
that storage use has surpassed the percentage
full value. For example, if you enter 75%, you
see a warning (yellow asterisk) in the content
pane when storage is at 75 percent full.

Sets an enforced quota for the amount of storage
available to a shared folder or local storage
application. When the storage space allocated
to a component is full, no further data can be
saved to this component.

Indicates whether the storage area is hosted on
a mount point or drive letter.

The percent full warning threshold
is set by default to 80%. Percent full
warning threshold values are
ASM-specific; percent full warning
threshold values selected in the
Quota Management MMC snap-in
are not adopted by ASM. All other
Quota Management MMC snap-in
settings are adopted by ASM. See

Setting a percent full warning
threshold on page 24.

This item is available for shared
folders and local storage
component. See Enforcing an

allocated storage limit for shared
folders and local storage
applications on page 25.

This setting does not apply to
shared folders.

Hosting storage for applications and shared folders22

Customizing RAID levels

Before you customize the default RAID level setting, review Table 5 to see how the different RAID
levels affect performance, capacity, and data protection level.

Unless you customize the advanced configuration settings, the wizard configures the storage space
with the default values shown on the Advanced window:

• For Exchange and SQL Server, the wizard suggests default settings based on HP storage best

practices and specific recommendations for Exchange storage group and SQL Server database
components. You should generally accept these defaults.

• For user-defined applications and shared folders (where industry-standard recommendations cannot

be determined), the wizard provides default settings you can customize.

Table 5 shows how the different RAID levels affect:

• Performance–The speed at which data is read from and written to the hard drives. The RAID level

with the best performance rating provides the fastest reads and writes.

• Capacity–The available storage space on the hard drives. The RAID levels with the best capacity

rating require the least amount of storage space to store data.

• Data protection–The number of hard drives that can fail without data being lost. The RAID level

with the best data protection rating allows more hard drives to fail before data is lost.

For more information on the different RAID levels, see Table 5.

Table 5 Descriptions of RAID levels

No RAID

RAID 0 – Striping (No Fault Tolerance)

RAID 1 – Mirroring

DescriptionRAID level

Offers no protection against disk failure. If a disk drive fails, data is
lost.

Offers the greatest capacity and performance without data protection.
If you select this option, you will experience data loss if a hard drive
that holds the data fails. However, because no logical drive capacity
is used for redundant data, this method offers the best capacity. This
method offers the best processing speed by reading two stripes on
different hard drives at the same time and by not having a parity
drive.

Offers a good combination of data protection and performance. RAID
1 or drive mirroring creates fault tolerance by storing duplicate sets
of data on a minimum of two hard drives. There must be an even
number of drives for RAID 1. RAID 1 and RAID 1+0(10) are the most
costly fault tolerance methods because they require 50 percent of the
drive capacity to store the redundant data. RAID 1 mirrors the contents
of one hard drive in the array onto another. If either hard drive fails,
the other hard drive provides a backup copy of the files and normal
system operations are not interrupted.

HP StorageWorks All-in-One Storage Manager 23

RAID 1+0 – Mirroring and Striping

RAID 5 – Distributed Data Guarding

DescriptionRAID level

Offers the best combination of data protection and performance. RAID
1+0 or drive mirroring creates fault tolerance by storing duplicate sets
of data on a minimum of four hard drives. There must be an even
number of drives for RAID 1+0. RAID 1+0(10) and RAID 1 are the
most costly fault tolerance methods because they require 50 percent
of the drive capacity to store the redundant data. RAID 1+0(10) first
mirrors each drive in the array to another, and then stripes the data
across the mirrored pair. If a physical drive fails, the mirror drive
provides a backup copy of the files and normal system operations are
not interrupted. RAID 1+0(10) can withstand multiple simultaneous
drive failures, as long as the failed drives are not mirrored to each
other.

Offers the best combination of data protection and usable capacity
while also improving performance over RAID 6. RAID 5 stores parity
data across all the physical drives in the array and allows more
simultaneous read operations and higher performance than data
guarding. If a drive fails, the controller uses the parity data and the
data on the remaining drives to reconstruct data from the failed drive.
The system continues operating with a slightly reduced performance
until you replace the failed drive. RAID 5 can only withstand the loss
of one drive without total array failure. It requires an array with a
minimum of three physical drives. Usable capacity is N-1 where N is
the number of physical drives in the logical array.

RAID 6– Advanced Data Guarding
(ADG)

Setting a percent full warning threshold

To receive a warning alert when storage capacity reaches a specified limit, set the percent full warning
threshold. You can set a warning threshold for any application component, user-defined application,
and shared folder that ASM manages. An iSCSI LUN application will not have a warning threshold.

By default, the warning threshold is set to 80%. To change it, enter a new percent value on the
Advanced window.

After you set a warning threshold, ASM changes the status indicator for the application component,
user-defined application, or shared folder when this threshold has been surpassed. This is a warning
only; no hard limits are enforced on storage capacity as a result of setting this value. The warning is
visible in these places:

• A yellow warning icon appears on the application component, user-defined application, or shared

folder icon in the content pane.

• As an alert in the Properties window.

Offers the best data protection and is an extension of RAID 5. RAID
6 uses multiple parity sets to store data and can therefore tolerate up
to 2 drive failures simultaneously. RAID 6 requires a minimum of 4
drives and is available only if the controller has an enabler. Writer
performance is lower than RAID 5 due to parity data updating on
multiple drives. It uses two disk for parity; its fault tolerance allows
two disks to fail simultaneously. Usable capacity is N-2 where N is
the number of physical drives in the logical array.

Hosting storage for applications and shared folders24

NOTE:

For shared folders and local storage applications, you can set an enforceable limit (or quota) for allocated
storage, as well as a warning threshold. For more information, see

Enforcing an allocated storage limit for shared folders and local storage applications.

Enforcing an allocated storage limit for shared folders and local storage applications

ASM provides a way to enforce an allocated storage limit for shared folders and local storage
applications. If enforced, the system does not allow the amount of allocated space for a shared folder
and local storage application to be exceeded.

If the capacity of the shared folder and/or local storage application surpasses the percent full warning
threshold and reaches the allocated space limit, the status changes from Warning to Critical in the
content pane, and users are blocked from adding data to the shared folder and local storage
application.

NOTE:

If you do not choose to enforce an allocated storage limit for a shared folder, the ASM status indicator still
goes from
the shared folder as long as there is still unallocated storage space on the logical disk where the shared
folder resides. Data can be written to the shared folder until the logical disk is full.

Warning

to

Critical

in the content pane; however, users are not blocked from adding data to

By default, the Enforce Allocated Limit (Quota) is set to No for all shared folders and local storage
applications. To change this setting, do one of the following:

• Using the Create a Shared Folder Wizard, change the Enforce Allocated Limit (Quota) setting on

the Advanced window to Yes.

• Select the shared folder in the content pane, click Properties in the Actions pane, click the Warning

Threshold tab, and then select the Enforce Allocated Limit (Quota).

NOTE:

If a Shared Folder is created outside of ASM, you must use the Warning Threshold property tab on the
particular folder to enable the Enforce Allocated Limit (Quota) setting.

To allocate space for a shared folder, specify a size using the Allocate Space Wizard as described in
“Increasing or reducing the allocated storage” on page 41.

Selecting data protection

Use the Data Protection window in the wizard to select the following:

• Snapshots (Local disk backup) Previous versions of data are retained on disk using virtual library

backups and/or volume snapshots for fast recovery. See Scheduling snapshots on page 26 for
more information.

• Tape or Other Device (Alternate location backup) Data is copied off of this All-in-One Storage

System to tape, other disks, or other types of storage media. This enables long term storage and
disaster recovery. See Scheduling backups on page 27 for more information.

HP StorageWorks All-in-One Storage Manager 25

• Replication (Live backup) Live data is copied from this All-in-One Storage System to another system

that is running HP StorageWorks Storage Mirroring. See Configuring replication for more
information.

From this window, you can also click Modify advanced properties to configure advanced settings for
backups and replication.

NOTE:

Backups, snapshots, and replication are disabled in ASM for an Exchange storage group or a SQL Server
database if one or more of the components of the Exchange storage group or SQL Server database are
not hosted. To host components for a storage group or database, start the Host an Exchange Storage
Group Wizard or Host a SQL Server Database Wizard as appropriate, select the storage group or database,
and then select the components on the Select Storage Group Components page that are not currently
hosted.

NOTE:

Snapshots are taken at the volume level. See “Storage View” on page 58, for information on viewing
volumes.

After you have selected and configured data protection settings, click Next.

Scheduling snapshots

1. On the Data Protection page in any wizard, click the button on the right side of the Snapshot

Schedule box to open the Snapshot Schedule page.

2. Click Add to add a snapshot to the snapshot schedule.

3. Select a snapshot frequency (hourly, daily, weekly, monthly) for snapshots.

4. Enter a start date for snapshots.

5. Enter a start time for snapshots.

6. To add another snapshot to the snapshot schedule, repeat steps 2 through 5.

7. To delete a snapshot from the snapshot schedule, select the snapshot and click Remove.

8. Click OK to save your changes and return to the Data Protection page.

The Schedule box now displays the snapshot schedule or Multiple schedules if there is more than
one snapshot schedule.

9. After you have selected and configured all data protection settings, click Next

Hosting storage for applications and shared folders26

Scheduling backups

IMPORTANT:

• Before you schedule alternate location backups, install a tape library or other physical device and add

it to the same Data Protector Express Management Domain as your HP All-in-One Storage System.

• Installing a tape library that can accommodate the media rotation type required by your environment

requires tape storage management experience. See

http://www.hp.com/sbso/serverstorage/ultimate.html to learn more about tape storage.

1. On the Data Protection page in any wizard, select Tape or Other Device Backup.

2. Select the device for the virtual library to reside in the Device list.

3. Select Modify Advanced Properties. This will open the Data Protection Advanced Properties

window.

4. Select Schedule backups to tape or another device to enable backups on a tape library or physical

device.

5. Select Schedule backups to a local virtual library to enable backups on a virtual library that

resides on this All-in-One Storage System.

6. Select a Data Protector Express media rotation type from the list.

7. Type or use the arrows to indicate a time for the backup to begin.

8. For alternate location backups, select the device for the virtual library to reside.

9. For local virtual library backups, select the size for the virtual library. A default value will be

recommended, based on the selected rotation type and component size. Click Modify advanced
storage properties to modify advanced storage settings such as RAID level and stripe size. See

“Setting advanced storage properties” on page 21 for more information on advanced properties.

10. Click OK.

11. After you have selected and configured all data protection settings, click Next.

Modifying backup job properties in Data Protector Express

Although it is not required, after you finish creating a backup job using a wizard or a components
property page, you can modify the backup job properties in Data Protector Express. For example,
you may want to enable encryption or customize a media rotation type.

1. Launch Data Protector Express.

2. On the login window:

a. Enter localhost in the Host name field.

b. Enter ASMbackup in the User name field.

CAUTION:

The default password for ASMbackup is blank. It can be changed in the Command
Line Interface (CLI).

c. Click OK.

HP StorageWorks All-in-One Storage Manager 27

3. Click Jobs and Media in the Favorites pane, located on the left side of the main window.

4. Double-click ASMbackup on the right side of the main window.

5. Select the backup job for the application or shared folder whose backup schedule you want to

edit.

6. Right-click the file and select Properties.

See the HP StorageWorks Data Protector Express Users Guide and Technical Reference for more
information.

Configuring replication

1. On the Data Protection page in any wizard, select Replication. The Add Replication Target window

displays.

2. Enter the IP address or hostname of a server to add as a replication target for the storage

component being configured and then click Add. The Replication Target Properties dialog box
displays.

3. Do one of the following:

• Select Configure storage automatically to allow All-in-One Storage Manager to automatically

provision disk space on the target replication system. This option is available only if the target
system is also an All-in-One Storage System. Click Modify storage configuration to change
the target storage configuration.

• Select Manually choose a storage path to enter a drive and folder path where data will be

replicated on the target system.

4. In the Replication set name field, accept the default name or type a new name for the replication

set.

5. From the Target network list, select a network on the replication target through which to route all

replication traffic.

6. Click OK.

7. To configure additional replication targets or to modify replication properties for this component,

click Modify advanced properties or click the box to the right of the Replication target field.

8. After you have selected and configured all data protection settings, click Next.

Reviewing task summary and scheduling tasks

1. Review the list of tasks the wizard will perform to allocate and configure storage, and to host the

application storage or shared folder on your HP All-in-One Storage System.

For application storage, ensure the following is true before you run the tasks:

• You have an up-to-date backup of the application data and logs.

• The application data and logs are not being accessed or modified.

Hosting storage for applications and shared folders28

2. Do one of the following:

• To go back and change your selections, click Back.

• To run the listed tasks immediately, click Finish.

• The Task Viewer opens, running the tasks required to configure storage and migrate data.
See Monitoring task completion status for more information.

• To schedule tasks to run at a later time, select Schedule tasks to run later, enter a start date
and time, and then click Finish.

To select AM or PM for the start time, click the up and down arrow buttons.
To use a calendar to select a start date, click the down arrow button (located to the right of

the up and down arrow buttons) to open a calendar. To change the month displayed on the
calendar, click the previous and next buttons on the calendar, or click on the month or year
displayed at the top of the calendar to display drop-down lists.

Monitoring task completion status

The Task Viewer shows the status of ASM wizard tasks. ASM wizard tasks allocate and configure
storage, host application storage and shared folders, and configure data protection.

NOTE:

Click the Expand tree icon next to a task to view its subtasks.
Select a task to view its description in the Details box on the Task Viewer.

The Task Viewer has a filter drop-down menu. Each selection displays information about task-completion
status for different time periods:

• Show All—Displays all tasks that have been completed or failed to complete. Displays the tasks

and subtasks currently being processed and all scheduled tasks.

• Today—Displays the tasks and subtasks currently being processed, all scheduled tasks, and tasks

that completed or failed today.

• Last 3 Days—Displays the tasks and subtasks currently being processed, all scheduled tasks, and

tasks that completed or failed during the past three days, including today.

• Last 7 Days—Displays the tasks and subtasks currently being processed, all scheduled tasks, and

tasks that completed or failed during the past seven days, including today.

• Last 30 Days—Displays the tasks and subtasks currently being processed, all scheduled tasks, and

tasks that completed or failed during the past thirty days, including today.

• Errors Only—Displays all tasks that have failed and provides information about problems that

occurred during task processing.

The status of each task is provided and can be any one of the following:

• Scheduled—The task has been scheduled to run at a specified time.

• Verifying—ASM is confirming the configuration you specified is valid.

• Ready—The task is ready to run and is waiting for other tasks or background processes to run.

• Running—The task is being processed.

• Completed (date)—The task completed without problems.

• Cancelling—The task is being cancelled.

• Cancelled—The task has been cancelled (see Cancelling tasks).

• Failed—An error occurred during processing.

HP StorageWorks All-in-One Storage Manager 29

Cancelling tasks

1. To cancel an uncompleted task, select the task and click Cancel Selected Task.

2. Click Yes to confirm.

Tasks canceled after they have started may not cancel immediately. A task will stop running when
the last subtask started is completed. All subtasks listed below the last completed subtask are not
completed and cannot be restarted.

Migrating user-defined application data from a remote
application

The Host an Exchange Storage Group Wizard and Host a SQL Server Database Wizard automatically
migrate application data from the application server to your HP All-in-One Storage System. The Host
a User-Defined Application Wizard, however, does not migrate data for a user-defined application
from the application server to your HP All-in-One Storage System. You must do this manually.

1. Using ASM, determine the path to the iSCSI LUN (logical disk) created on the application server

by ASM, as follows:

a. Select the user-defined application in the content pane.

b. In the Actions pane, select Properties.

The Properties window opens.

c. Click the Storage tab.

d. Record the Application Path information displayed.

2. Copy the application data to the path on the application server recorded in step 1 as follows:

a. Using Windows Explorer, navigate to the application data you want to host on your HP

All-in-One Storage System.

b. Copy the application data and paste it to the application path on the application server

recorded in step 1.

For example, if the application data is stored on C:\application\data and the
application path you recorded is G:\application\data, copy and paste the data in
C:\application\data to G:\application\data on the application server.

3. Delete the application data from the old path (optional).

Any data saved to the iSCSI LUN on the application server is now saved to a LUN on your HP All-in-One
Storage System and not on the server.

Hosting storage for applications and shared folders30

3 Managing data protection

The All-in-One Storage Manager provides data protection through the use of snapshots, backups,
and replication. You can configure these data protection methods through the Data Protection page
of ASM's application wizards, or you can configure and modify data protection settings after running
the wizards by accessing the Snapshots, Backup and Replication actions in the ASM Actions pane.

For more information on available data protection methods, see the following:

• “Scheduling and running snapshots” on page 31

• “Managing snapshots” on page 32

• “Scheduling backups” on page 34

• “Managing backups” on page 34

• “Running replication” on page 37

NOTE:

Backups, snapshots, and replication are disabled in ASM for an Exchange storage group or a SQL Server
database if one or more of the components of the Exchange storage group or SQL Server database are
not hosted. To host components for a storage group or database, start the Host an Exchange Storage
Group Wizard or Host a SQL Server Database Wizard as appropriate, select the storage group or database,
and then select the components on the Select Storage Group Components page that are not currently
hosted.

Scheduling and running snapshots

From the Snapshots property tab, you can configure schedules for snapshots.

IMPORTANT:

Snapshots are not supported on user-defined iSCSI LUN applications.

1. Select an Exchange storage group, SQL Server database, user-defined application, or shared

folder in the content pane.

2. In the Actions pane, click Snapshots and then click Configure Snapshot Schedule. The Snapshots

property tab displays.

3. Click Add to add a snapshot to the snapshot schedule.

4. Select a snapshot frequency (hourly, daily, weekly, monthly) for snapshots.

5. Enter a start date for snapshots.

6. Enter a start time for snapshots.

7. To add another snapshot to the snapshot schedule, repeat steps 2 through 5.

8. To delete a snapshot from the snapshot schedule, select the snapshot and click Remove.

HP StorageWorks All-in-One Storage Manager 31

9. Click OK .

Managing snapshots

From the Manage Snapshots dialog box, you can take, delete, expose, unexpose, and revert snapshots.

IMPORTANT:

Snapshots are not supported on user-defined iSCSI LUN applications.

Taking and deleting snapshots

To take or delete a snapshot:

1. Select an Exchange storage group, SQL Server database, user-defined application, or shared

folder in the content pane.

2. In the Actions pane, click Snapshots and then click Manage Snapshots. The Manage Snapshots

dialog box displays.

3. To take a snapshot immediately, click Take Snapshot and then click Yes to confirm.

4. To delete a snapshot, select the snapshot from the snapshot list and click Delete.

5. When you are done making changes, click Close.

Exposing a snapshot

You can view a read-only copy of a snapshot of an Exchange storage group, SQL Server database,
or user-defined application by exposing the snapshot on your HP All-in-One Storage System. Exposing
a snapshot allows you to view the contents of a snapshot and selectively revert files. Note that the
Latest data snapshot cannot be exposed while data is being synchronized from the source All-in-One
Storage System.

NOTE:

A snapshot of a shared folder cannot be exposed or unexposed using ASM. Use the Shadow Copy Client
to view snapshots of shared folders from a client computer. Snapshots of a shared folder are stored on the
same logical disk as the shared folder, in a protected system folder.

To expose a snapshot:

1. Select an Exchange storage group, SQL Server database, or user-defined application in the

content pane.

2. In the Actions pane, click Snapshots and then click Manage Snapshots. The Manage Snapshots

dialog box displays.

3. Select either Latest data or a snapshot from the list and then click Expose. The Expose Snapshot

dialog box displays.

Latest data represents the most current data on the system. The snapshot that is taken represents
reflects the data that is on the system at that specific point in time.

Managing data protection32

4. Do one of the following:

• Select Mount as a volume on a remote Windows system running the All-in-in-One Storage
Manager Agent to expose the snapshot on a mount point on a remote server. Type the IP

address or hostname and mount path of the remote server in the provided fields.

• Select Expose as a Windows share (SMB protocol) to expose the snapshot on a local Windows
share.

• Select Expose as an iSCSI LUN to an iSCSI Initiator to expose the snapshot to a remote iSCSI
initiator. Type the iSCSI Qualified Name of the iSCSI Initiator in the provided field.

5. Click Expose.

Unexposing a snapshot

After restoring from a snapshot, you may choose to unexpose a snapshot; unexposing a snapshot
completely removes access to it. Note that unexposing a Latest data will result in that snapshot also
being removed.

NOTE:

A snapshot of a shared folder cannot be exposed or unexposed using ASM. Use the Shadow Copy Client
to view snapshots of shared folders from a client computer. Snapshots of a shared folder are stored on the
same logical disk as the shared folder, in a protected system folder.

To unexpose a snapshot:

1. Select an Exchange storage group, SQL Server database, or user-defined application in the

content pane.

2. In the Actions pane, click Snapshots and then click Manage Snapshots. The Manage Snapshots

dialog box displays.

3. Select an exposed snapshot from the snapshot list.

4. Click Unexpose.

5. Click Yes to confirm.

Reverting data to snapshots

ASM allows you to revert data stored on your HP All-in-One Storage System to a snapshot. This
overwrites the existing data and reverts it to a past state.

NOTE:

• Snapshots of shared folders cannot be reverted using ASM. To revert a shared folder to a past snapshot,

use the Shadow Copy Client.

• Snapshots of user-defined applications that are configured as local storage only applications cannot

be reverted using ASM because all data that is on the same volume as the application would also be
reverted.

1. Select an Exchange storage group, SQL Server database, or user-defined application in the

content pane.

HP StorageWorks All-in-One Storage Manager 33

2. In the Actions pane, click Snapshots and then click Manage Snapshots. The Manage Snapshots

dialog box displays.

3. Select a snapshot from the list and click Revert.

4. Click Yes to confirm.

Scheduling backups

From the Backup property tab, you can schedule and configure backups.

1. Select an Exchange storage group, SQL Server database, user-defined application, or shared

folder in the content pane.

2. In the Actions pane, click Configure Backup. The Backup property tab displays.

3. Select Schedule backups to tape or another device to enable backups on a tape library or physical

device.

4. Select Schedule backups to a local virtual library to enable backups to a virtual library that will

be created on this All-in-One Storage System.

5. Select a Data Protector Express media rotation type from the list.

6. Type or use the arrows to indicate a time for the backup to begin.

7. For backups to tape or other devices, select the backup device.

8. For local virtual library backups, select the size for the virtual library. A default value will be

recommended, based on the selected rotation type and component size. Click Modify advanced
storage properties to modify advanced storage settings such as RAID level and stripe size. See

“Setting advanced storage properties” on page 21 for more information on advanced properties.

9. Click OK.

10. Click OK on the Review Task Summary dialog box to confirm the backup settings.

Managing backups

After scheduling backups, you can manage backups for Exchange storage group, SQL Server database,
user-defined application, or shared folders. Based on the backup features that have been configured,
you can run a device backup, run a virtual library backup, or run the Restore From Backup wizard.

IMPORTANT:

Backups are not supported on user-defined iSCSI LUN applications.

Running a device backup

If an alternative backup device has been assigned, you can use Run Device Backup to run an alternative
location backup for the selected component.

1. Select an Exchange storage group, SQL Server database, user-defined application, or shared

folder that has backups scheduled in the content pane.

2. In the Actions pane, click Backup and then click Run Device Backup.

3. Click Yes to confirm the backup operation.

Managing data protection34

Running a virtual library backup

If virtual library backup has been configured for this component, you can run a virtual library backup
from this location.

1. Select an Exchange storage group, SQL Server database, user-defined application, or shared

folder that has backups scheduled in the content pane.

2. In the Actions pane, click Backup and then click Run Virtual Library Backup.

3. Click Yes to confirm the backup operation.

Restoring data from backups

ASM allows you to restore data to your HP All-in-One Storage System from the latest backups created
using Data Protector Express. You can choose to overwrite the existing data with the backup, or restore
the backup to an unused space on your HP All-in-One Storage System so you can selectively overwrite
existing data.

If you want to restore data using a backup other than the latest backup, see Selecting files for restoring
in the HP StorageWorks Data Protector Express Users Guide and Technical Reference for more
information.

1. Select an Exchange storage group, SQL Server database, user-defined application, or shared

folder that has backups scheduled in the content pane.

2. In the Actions pane, click Backup and then click Restore from Backup. The Restore From Backup

Wizard displays.

3. Do one of the following:

• Select Overwrite Restore to overwrite the existing data with the backup.

• Select Different Location Restore to save the backup to a different location, and then enter the

location (path) where you want the backup saved on your HP All-in-One Storage System. To
browse for the location, click Browse.

4. Click Next.

5. Click Launch DPX to launch Data Protector Express. See Using DPX to restore data) for Data

protector Express instructions.

6. After the restore is complete, click Finish to exit the wizard.

Using DPX to restore data

1. When the login window appears, do the following:

a. Enter localhost in the Host name field.

b. Enter ASMbackup in the User name field.

CAUTION:

The default password for ASMbackup is blank. It can be changed in the Command
Line Interface (CLI). See
“Setting the password for the ASMbackup user account” on page 36 for more
information.

c. Click OK.

HP StorageWorks All-in-One Storage Manager 35

2. Click Jobs and Media in the Favorites pane, located on the left side of the main window.

3. Double-click ASMbackup on the right side of the main window.

4. Select the restore job for the application or shared folder whose data you want to restore.

NOTE:

To modify properties of the job, right-click the Restore Job Properties. For example, you
may want to choose a different device from which to restore or select different version of
files to restore. To restore version for files other than the latest backup, refer to

Selecting Files and File Versions

in the

HP StorageWorks Data Protector Express Users Guide and Technical Reference

5. Right-click the restore job and click Run to perform the restore.

6. Click Yes to confirm the restore.

To view the status of the restore job, click Job Status in the Favorites pane.

7. Exit Data Protector Express.

Setting the password for the ASMbackup user account

To set or change the ASMBackup user password:

.

1. Use the Command Line interface (CLI) found at C:\Program Files\HP\HP All-in-One

Storage Manager\hpkacli.exe.

The password may be set interactively, allowing the password characters to be masked, or it
may be set with a single command.

2. Use the following command to display usage details:

> hpkacli /?

3. To specify a password, type the following:

> hpkacli set password

4. This will bring up the following:

Current password for ASMbackup:

New password for ASMbackup:

Confirm new password for ASMbackup:

5. If the current password for ASM backup is blank, press return when prompted. Otherwise, enter

the current password.

6. Confirm the new password by typing in password again under Confirm new password.

7. The password has been set.

Using the Administrator account to change the ASMbackup password

1. Use the Command Line interface (CLI) found at C:\Program Files\HP\HP All-in-One

Storage Manager\hpkacli.exe

2. Type in the following:

> hpkacli set password /admin

3. This will bring up the following:

Password of Admin user:

Managing data protection36

New password for ASMbackup:

Confirm new password for ASMbackup:

4. Type the Data Protector Express admin password.

5. Type in the new password for the ASMbackup account.

6. Confirm the new password by typing it in again.

Installing Data Protector Express on other machines

The Data Protector Express installation on the All-in-One Storage System acts as the master server for
a Data Protector Express Management Domain. If you wish to use the All-in-One system as a Disk-To-Disk
(D2D) backup target for other clients or servers, you may install Data Protector Express on those
machines and join the management domain.

NOTE:

Installing Data Protector Express on other servers is not required to backup Exchange, SQL Server, or
User-Defined applications, when those applications are hosted by All-in-One Storage Manager. The
instructions provided here are only needed if a user wishes to use AiO as a backup target for additional
user data in their environment.

The All-in-One Storage System provides the Data Protector Express installer at
c:\hpnas\components\dpx. This installer may be used to install Data Protector Express on 32–bit
or 64–bit Windows operating systems. As an alternative, and for Linux installations, you may also
download and install Data Protector Express from http://h18006.www1.hp.com/products/storage/

software/datapexp/.

1. When installing Data Protector Express on another machine, select Join an existing Data Protector

Express domain.

2. When prompted, provide the hostname or IP address of the All-in-One Storage System.

An unlimited number of client platforms such as Windows XP and Vista may be added to the Data
Protector Express domain managed by the AiO system. Server platforms such as Windows Server
2003 will require one license per protected server. The following license is required for server platforms
such as Windows Server 2003:HP Data Protector Express Network Client Agent BB121AA.

You may use ASM to create and manage storage for Data Protector Express virtual libraries on the
AiO. You may then create backup jobs in Data Protector Express that use these virtual libraries as
targets for Disk-to-Disk backups of your protected clients and servers. See
“Using the Create a Virtual Library Wizard” on page 19 for more information.

NOTE:

When manually creating or modifying backup jobs that were not created by ASM, do not use the Data
Protector Express ASMbackup account. It is recommended that you create other Data Protector Express
user accounts as needed.

Running replication

From the Replication property tab, you can configure data replication, the process of copying live
data from your All-in-One Storage System to another system that is running HP StorageWorks Storage
Mirroring.

HP StorageWorks All-in-One Storage Manager 37

IMPORTANT:

In order to use replication with the All-in-One Storage System, HP StorageWorks Storage Mirroring version

5.0.2 or later must be installed on the replication source and all replication targets. To install a trial version
of HP StorageWorks Storage Mirroring, in the HP All-in-One Storage System Management console,
double-click Data Protection and then click HP StorageWorks Storage Mirroring.

1. Select an Exchange storage group, SQL Server database, user-defined application, or shared

folder in the content pane.

2. In the Actions pane, click Configure Replication. The Replication property tab is displayed.

3. Click Add. The Add Replication Target dialog box displays.

4. Enter the IP address or hostname of a server to add as a replication target for the storage

component being configured and then click Add. The Replication Target Properties dialog box
displays.

5. Do one of the following:

• Select Configure storage automatically to allow All-in-One Storage Manager to automatically

provision disk space on the target replication system. This option is available only if the target
system is also an All-in-One Storage System. Click Modify storage configuration to change
the target storage configuration.

• Select Manually choose a storage path to enter a drive and folder path where data will be

replicated on the target system.

6. In the Replication set name field, accept the default name or type a new name for the replication

set.

7. From the Target network list, select a network on the replication target through which to route all

replication traffic.

8. Click OK.

9. To configure additional replication targets for this component, click Add and repeat steps 4

through 9. When configuring multiple replication targets from a single replication source, snapshots
from the replication source are replicated to all replication targets.

NOTE:

By default, compression is disabled for replication. In order to enable compression and configure other
settings such as bandwidth throttling and transmission schedules, you must use the HP StorageWorks
Storage Mirroring Management Console.

Pausing and resuming replication

When replication is paused, all changed data is queued on the source system. The changed data is
not replicated to the target system until replication is resumed.

1. In the content pane, select an Exchange storage group, SQL Server database, user-defined

application, or shared folder that is currently replicating data in the content pane.

2. In the Actions pane, click Replication and then click Pause replication to <target>.

3. Click Yes to confirm the pause operation.

Managing data protection38

4. To resume replication, select the component in the content pane, and in the Actions pane, click

Replication and then click Resume replication to <target>.

5. Click Yes to confirm the resume operation.

When replication is resumed, Storage Mirroring executes a re-mirror of the data.

HP StorageWorks All-in-One Storage Manager 39

Managing data protection40

4 Managing storage

After an application is hosted or shared folder is created on your HP All-in-One Storage System using
a storage-allocation wizard, you can manage its storage and data by:

• Increasing or reducing the allocated storage, page 41

• Changing the percent full warning threshold, page 42

• Removing application areas from view, page 42

• Changing permissions, names, descriptions, or paths of shared folders, page 43

• Deleting shared folders, page 43

Increasing or reducing the allocated storage

You can increase or reduce the storage allocated to an application component, user-defined
application, or shared folder after storage is initially allocated and configured using a storage-allocation
wizard.

Increasing the storage allocated requires ASM to grow the logical disk (increase the amount of hard
drive space allocated to the logical disk) holding the data. Reducing the allocated storage does not
reduce the size of the logical disk holding the data, because once hard drive space is allocated to a
logical disk, it cannot be unallocated due to the configuration of hard drives.

NOTE:

Unallocated storage on a logical disk is re-allocated by ASM when new or additional storage is allocated
to an application component or shared folder and the advanced configuration values selected for the
storage matches those of the logical disk.

For example, if an application component or shared folder's allocated storage is increased, any unallocated
space on the logical disk where it resides is used before the logical disk grows.

1. Select the application component, user-defined application, or shared folder in the content pane.

2. In the Actions pane, click Allocate Space to open the Allocate Space wizard.

3. Change the size value:

• Highlight the storage size unit value and then enter a new value as necessary: megabytes

(MB), gigabytes (GB), or terabytes (TB).

• Highlight the storage size number value and enter a new value, or click the arrow buttons to

change the value.

The Size Range field shows the minimum and maximum storage space that can be allocated to
an application component, user-defined application, or shared folder. Whenever you change
the storage space allocated to an application component or change an advanced configuration
setting for an application component, the maximum value for Size Range is recalculated for each
application component shown.

4. Click Next to open the Review Tasks Summary page (see

“Reviewing task summary and scheduling tasks” on page 28) for more information.

HP StorageWorks All-in-One Storage Manager 41

Changing the percent full warning threshold

You can change the percent full warning threshold value for an application component, user-defined
application, or shared folder after storage is initially allocated and configured using a storage-allocation
wizard. See Setting a percent full warning threshold on page 24 for more information.

NOTE:

For shared folders, you can set an enforced limit (quota) for allocated storage, as well as a warning
threshold. For more information, see

Enforcing an allocated storage limit for shared folders and local storage applications on page 25.

To change the percent full warning threshold from the Properties window:

1. Select the application component, user-defined application, or shared folder in the content pane.

2. In the Actions pane, click Properties.

3. Click the Warning Threshold tab.

4. Change the percent full warning threshold value.

5. Click OK.

Removing application areas from view

You can remove application components and user-defined applications from view on the ASM user
interface. This allows you to remove storage information from the content pane pertaining to storage
allocations lost due to hard drive failure or storage for an application component or user-defined
application whose storage you plan to unhost.

Removing an application component or user-defined application from view does not unhost its storage.
Its storage is still hosted on your HP All-in-One Storage System. To permanently remove storage from
your All-in-One storage system, you must first remove the storage that is hosted by AiO. Depending
on the type of storage, see http://h71028.www7.hp.com/ERC/downloads/4AA1-1026ENW.pdf
for information on how to remove different types of storage.

NOTE:

If you remove an application component or user-defined application from view without unhosting the
storage, your All-in-One Storage System will re-discover the applications immediately.

NOTE:

This action is not available for shared folders. Because ASM automatically discovers top-level shared folders
on your HP All-in-One Storage System, the folder would just reappear after the next discovery process. A
shared folder is automatically removed from view when it is removed from your HP All-in-One Storage
System.

To remove an application component or user-defined application from view:

Managing storage42

1. Permanently remove storage from your AiO, depending on the type of application. The application

component will still remain in the content pane.

2. Select the application component or user-defined application to remove in the content pane.

3. In the Actions pane, click Remove from View.

A confirmation dialog box opens.

4. Do one of the following:

• Click OK to remove the item from view.

• Click Cancel to cancel the action.

Changing permissions, names, descriptions, or paths of shared
folders

ASM cannot be used to change permissions, names, descriptions, or paths of top-level or nested
shared folders that reside on your HP All-in-One Storage System. Use Windows Explorer or the Shared
Folder MMC snap-in to change permissions, names, descriptions, or paths of shared folders that
reside on your HP All-in-One Storage System.

ASM automatically discovers and adopts any changes you make to the permissions, names,
descriptions, or paths of shared folders using other applications. You do not have to make any changes
in ASM to implement the changes. Click Refresh in the Actions pane (or perform any action in ASM)
to update the ASM user interface to display your changes.

You will need to know the path of a shared folder to change its permissions, name, description, or
path. To find the path, select the shared folder in the content pane and then click Properties in the
Actions pane. The share path listed on the General tab is the path for the shared folder.

Deleting shared folders

ASM cannot be used to delete top-level or nested shared folders that reside on your HP All-in-One
Storage System. Use Windows Explorer or the Shared Folder MMC snap-in to delete shared folders
that reside on your HP All-in-One Storage System.

A shared folder is automatically removed from view on the ASM user interface when it is deleted from
your HP All-in-One Storage System.

HP StorageWorks All-in-One Storage Manager 43

Managing storage44

5 Monitoring storage

ASM provides storage-management functions so you can quickly view used and allocated storage,
and percent full warning thresholds settings for application and shared folder storage on your HP
All-in-One Storage System. You have a choice of these views for the content pane:

• Application View, page 45—Monitoring the overall used and allocated storage values for specific

applications and shared folders (such as Exchange or SQL Server storage)

• Storage View, page 58—Monitoring the used and allocated storage values for the logical disks

and volumes on your HP All-in-One Storage System that ASM created to host application storage
and shared folders.

• Application Server View, page 61—Monitoring the application servers with storage hosted on

your HP All-in-One Storage System.

• Storage Utilization View, page 63—Monitoring the allocated storage values for specific applications

and the shared folders pool, the unallocated storage value, and the storage value for data not
managed by ASM.

Views are selected from the Actions pane.

You can also quickly view storage status on the content pane. Status icons for warnings and critical
conditions are displayed on top of icons in the content pane when storage status changes from OK
to Warning or Critical.

NOTE:

Select an item in the content pane and then click Properties in the Actions pane to view any alerts for the
item.

IMPORTANT:

During the ASM discovery process, if ASM detects a user-defined storage area that hosts SQL or Exchange
data and the proper credentials have been set between ASM and the application server, these user-defined
storage areas are moved to SQL or Exchange storage areas as appropriate. For more information about
setting application credentials between ASM and application servers, see
“Configure Application Credentials” on page 9.

Application View

Application View displays the used and allocated storage space, and storage status of applications
and shared folders hosted on your HP All-in-One Storage System in the content pane.

• In the Actions pane, select Application View.

• To view all the application storage and shared folders hosted on your HP All-in-One Storage

System in the content pane, select Show all from the Filter drop-down menu, located at the top of
the content pane. See ??? for more information.

HP StorageWorks All-in-One Storage Manager 45

Application storage properties are displayed in order of hierarchy in an expandable and collapsible
view.

Click the Expand tree icon next to each application to view the used and allocated storage properties
for the hosted application components. Click the Collapse tree icon next to expanded applications
to hide the application component storage properties.

To view all the storage properties for an item listed in the content pane, see Accessing application

and shared folder properties.

Accessing application and shared folder properties

When Application View is selected in the Actions pane, you can view the storage status, alerts, and
properties for the following:

• Applications

• Application components

• User-defined applications

• Shared folders pool

• Shared folders

• Virtual libraries

• Replication Target Components

Do one of the following:

• Select the item in the content pane and then click Properties in the Actions pane.

• Right-click the item in the content pane and select Properties.

NOTE:

ASM rolls up all status alerts to the highest level. For instance, if a top-level shared folder has surpassed
its percent full warning threshold and exceeded its enforced allocated storage space, a warning message
is shown in the shared folders pool. Likewise, if a critical status alert exists in an Exchange mail store, that
alert is also shown in the status for the Exchange storage group.

Accessing properties for Exchange, Exchange storage group, and Exchange storage group
components

ASM provides properties information for Exchange, Exchange storage group, and Exchange storage
group components when Exchange storage is hosted on your HP All-in-One Storage System.

1. In the Actions pane, select Application View.

2. From the Filter drop-down menu, select Exchange or Show all.

3. To access Exchange:

• Select Exchange in the content pane and then click Properties in the Actions pane.

• Right-click Exchange in the content pane and select Properties.

To access Exchange Storage groups and components:

• Select any Exchange storage group or Exchange storage group component in the content pane

and then click Properties in the Action pane.

• Right-click any Exchange storage group or component in the content pane and select Properties.

Monitoring storage46

Properties window

ASM provides properties information for Exchange, Exchange storage groups, and components for
storage hosted on your HP All-in-One Storage System. The following lists the tabs available in the
properties window, and in parenthesis, if it applies to Exchange, Exchange storage groups, or
Exchange storage group components.

• General tab—(Exchange, Exchange storage groups, and components) Displays the name of the

application, the total capacity reserved for the application, and its operating status:

Table 6 General tab: Exchange properties

• Details tab — (Exchange storage groups) Displays the following Exchange server values:

Table 7 Details tab: Exchange storage group properties

ValueStatus indicator

Exchange is running and storage is online. No alerts.OK

See the Alerts list for more information.Warning

See the Alerts list for more information.Critical

ValueProperty

Name of server where Exchange storage is being hosted.Exchange Server

Version of Exchange.Exchange Version

The number of days before log files are deleted from the server.Days before log file removal

The domain controller used by the server.Directory Server

The type of Exchange installation: Front-end or Back-end. ASM can only

Server Type

host storage from Back-end Exchange servers, because Front-end Exchange
installations do not actually store mailboxes and other Exchange data.

Indicates whether the server that hosts Exchange Server is part of a cluster.Clustered

Type of Exchange replication enabled.Replication Type

Indicates Exchange status for LCR.LCR status

Indicates if Exchange component is the original or a copy.LCR Copy

Path to the LCR log file copiesLCR Log Folder Copy

Path to LCR system file copiesLCR System Folder Copy

• Snapshots tab — (Exchange storage groups) Allows you to schedule snapshots of the storage

group. For more information, see “Scheduling and running snapshots” on page 31.

• Backup tab — (Exchange storage groups) Allows you to schedule backups of the storage group.

See “Scheduling backups” on page 34 for more information.

• Replication tab — (Exchange storage groups) Allows you to configure data replication of the

storage group. See “Running replication” on page 37 for more information.

HP StorageWorks All-in-One Storage Manager 47

• Storage tab—(Exchange storage group components) Displays the storage group component's

storage space, including allocated space, used space, free space, and the following storage
allocation details:

Table 8 Storage tab: Exchange storage group component properties

ValueProperty

Path to the file directory on the server that hosts Exchange where the

Application Path

Application Server Volume ­Name

storage group component's data is saved by Exchange. The file
directory is located on the volume created on the iSCSI LUN exported
by ASM to the server that hosts Exchange.

Name of server that hosts Exchange and the storage group component.Application Server Host Name

Name of the volume on the server that hosts Exchange to which
Exchange saves the storage group component's data. The volume
resides on the iSCSI LUN exported by ASM to the server that hosts
Exchange.

Application Server Volume ­Status

Application Server Volume ­Mount Paths

Storage server volume - Name

Storage server volume - Status

Storage server volume - Mount
paths

Logical disk - RAID Level

Logical disk - RAID Stripe Size

Virtual array - Number of Hot
Spares

Status of the volume on the server that hosts Exchange where the storage
group component is stored.

Path the volume is mounted on, on the server that hosts Exchange. The
volume is built on the iSCSI LUN exported by ASM to the server that
hosts Exchange.

Name of your HP All-in-One Storage System.Storage server host name

Name of the volume on your HP All-in-One Storage System where the
storage group component's data is stored.

Status of the volume that holds the storage group component on your
HP All-in-One Storage System.

Path to where the volume that holds the storage group component on
your HP All-in-One Storage System is mounted.

The RAID level to which the storage group component storage is
configured. See Customizing RAID levels on page 23 for more
information.

The RAID stripe size to which the storage group component's storage
is configured. See Table 4 on page 21 for more information.

The number of hot spares with which the storage group component
storage is configured. See Table 4 on page 21 for more information.

Virtual array - Physical disk type

• Warning Threshold tab—(Exchange storage group components) Allows you to change the Percent

Full Warning Threshold value for the storage group component. See

Setting a percent full warning threshold on page 24 for more information.

• Mail Store, Public Store, or Log tab—(Exchange storage group components) One of these three

tabs is available depending on whether the storage group component is a mail store, public store,
or log.

Monitoring storage48

Type of physical disk designated for the hot spare. Physical disk types
include SAS, SATA, and SCSI.

• Mail Store tab—Displays the status and properties of the mail store reported byt the Exchange

server.

Table 9 Mail Store tab: Exchange storage group component properties

DescriptionValue

Name of storage group mail store.Mail Store Name

The storage group mail store is available for use.Online

Path to the file that stores all messages submitted through MAPI, as

Database File

well as the database tables that define mailboxes, messages, folders,
and attachments.

Streaming Database File
(Exchange 2003 only)

Path to the file that stores Internet-formatted messages, such as native
Multipurpose Internet Extensions (MIME) content.

Indicates if LCR is being used.Replication type

Indicate Exchange warnings for LCR.LCR Status

Copy of the active/original exchange component.LCR Copy

Path to LCR mailstore copyLCR Database Copy File

• Public Store tab—Displays the public store's free space and the following storage allocation

details about the public store:

Table 10 Public Store tab: Exchange storage group component properties

DescriptionValue

Name of storage group public store.Public Store Name

The storage group public store is available for use.Online

Path to the file that stores all messages submitted through MAPI, as

Database File

Streaming Database File
(Exchange 2003 only)

well as the database tables that define mailboxes, messages, folders,
and attachments.

Path to the file stores Internet-formatted messages, such as native
Multipurpose Internet extensions (MIME) content.

• Log tab—Displays the log's free space and the following storage allocation details about the

log:

Table 11 Log tab: Exchange storage group component properties

Indicates if LCR is being used.Replication Type

Indicate Exchange warnings for LCR.LCR Status

Copy of the active/original exchange component.LCR Copy

Path to the LCR public folder copyLCR Database Copy File

DescriptionValue

Path to the log file.Path

HP StorageWorks All-in-One Storage Manager 49

Circular Logging

Accessing properties for shared folders

ASM provides properties information for shared folders pool and for any shared folder on your HP
All-in-One Storage System. Using properties information, you can determine details about shared-folder
status, including allocated space, whether shared-folder storage is online or offline, and any warning
or critical status indicators.

1. In the Actions pane, select Application View.

2. From the Filter drop-down menu, select Shared Folders or Show all.

DescriptionValue

Indicates whether or not circular logging is enabled. If enabled, a
new log entry will replace the oldest log entry when the size limit is
reached.

Indicates if LCR is being used.Replication Type

Indicate Exchange warnings for LCR.LCR Status

Copy of the active/original exchange component.LCR Copy

Path to the LCR log file copiesLCR Log Folder Copy

Path to LCR system file copiesLCR System Folder Copy

3. Do one of the following:

• Select Shared Folders in the content pane and then click Properties in the Actions pane.

• Right-click Shared Folders in the content pane and select Properties.

• General tab— (Shared folders pool, shared folders) Displays the shared folder name, type of

shared folder, share path on your HP All-in-One Storage System, share description, and the shared
folder operating status:

Table 12 General tab: Shared folder properties

ValueStatus indicator

The storage is online.OK

Warning

Critical

The storage has surpassed the percent full warning threshold. See the
Alerts list for more information.

Shared folder storage has past the allocated storage limit and alerts
are shown. See the Alerts list for more information.

• Storage tab—(Shared folders) Displays the shared folder storage space, including allocated space,

used space, free space, and the following storage allocation details:

Table 13 Storage tab: Shared folder properties

ValueProperty

Monitoring storage50

Path to the shared folder on the server.Application Path

Name of your HP All-in-One Storage System.Storage Server Host Name

ValueProperty

Storage Server Volume - Name

Storage Server Volume - Status

Storage Server Volume - Mount
Paths

Logical disk - RAID Level

Logical disk - RAID Stripe Size

Virtual array - Number of Hot
Spares

Virtual array - Physical disk type

Name of the volume on your HP All-in-One Storage System where the
shared folder is stored.

Status of the volume that holds the shared folder on your HP All-in-One
Storage System.

Path to where the volume that holds the shared folder on your HP
All-in-One Storage System is mounted.

The RAID level to which the shared folder's storage is configured. See

Customizing RAID levels on page 23 for more information.

The RAID stripe size to which the shared folder's storage is configured.
See Table 4 on page 21 for more information.

The number of hot spares with which the shared folder's storage is
configured. See Table 4 on page 21 for more information.

Type of physical disk designated for the hot spare. Physical disk types
include SAS, SATA, and SCSI.

• Shared Folder Type tab — (Shared folders) Allows you to enable the types of client protocols that

are allowed to connect to the shared folder.

• Warning Threshold tab—(Shared folders) Allows you to enable or disable the enforcement of the

allocated space limit for the shared folder. See

Enforcing an allocated storage limit for shared folders and local storage applications on page

25 for more information. Also, allows you to change the shared folder's percent full warning
threshold value. See Setting a percent full warning threshold on page 24 for more information.

• Snapshots tab — (Shared folders) Allows you to schedule snapshots of the shared folder. For more

information, see “Scheduling and running snapshots” on page 31..

• Backup tab — (Shared folders) Allows you to schedule backups of the shared folder. See

“Scheduling backups” on page 34 for more information.

• Replication tab — (Shared folders) Allows you to configure data replication of the shared folder.

See “Running replication” on page 37 for more information.

Accessing properties for SQL Server

ASM provides properties information for SQL Server when SQL Server storage is hosted on your HP
All-in-One Storage System.

1. In the Actions pane, select Application View.

2. From the Filter drop-down menu, select SQL Server or Show all.

3. Do one of the following:

• Select one of the following:SQL Server, SQL Server database or a SQL Server database
component in the content pane and then click Properties in the Actions pane.

• Right-click SQL Server, SQL Server database or a SQL Server database component in the
content pane and select Properties.

Properties window

ASM provides properties information for the SQL server, databases and database components when
SQL Server storage is hosted on your HP All-in-One Storage System. The following lists the tabs in the

HP StorageWorks All-in-One Storage Manager 51

properties window, and in parenthesis, which applications are applicable: SQL Server, SQL Server
databases or SQL Server database components.

• General tab—(SQL Server, SQL Server database, SQL Server database component) Displays the

name of the application, the total capacity reserved for the application, and its operating status:

Table 14 Operating status: SQL Server properties

ValueStatus indicator

SQL Server is running and storage is online. No alerts.OK

See the Alerts list for more information.Warning

See the Alerts list for more information.Critical

• Details tab — (SQL Server database) — (SQL Server database) Displays the following SQL Server

values:

Table 15 Details tab: SQL Server database properties

ValueProperty

Name of server where SQL Server storage is being hosted.SQL Server

Operational status of the SQL Server.SQL server status

Version of SQL Server.Version

Operational status of the SQL Server database.Database status

Workload type of the SQL Server database.Workload type

Indicates whether the server that hosts SQL Server is part of a cluster.Clustered

• Snapshots tab — (SQL Server database) Allows you to schedule snapshots of the database. For

more information, see “Scheduling and running snapshots” on page 31.

• Backup tab — (SQL Server database) Allows you to schedule backups of the database. See

“Scheduling backups” on page 34 for more information.

• Replication tab — (SQL Server database) Allows you to configure data replication of the database.

See “Running replication” on page 37 for more information.

• Storage tab—(SQL Server database component) Displays the database component's storage

space, including allocated space, used space, free space, and the following storage allocation
details:

Table 16 Storage tab: SQL Server database component properties

ValueProperty

Path to the file directory on the server that hosts SQL Server where the

Application Path

Protocol

database component's data is saved by SQL Server. The file directory is
located on the volume created on the iSCSI LUN exported by ASM to the
server that hosts SQL Server.

Communication protocol used to transfer data between the server that
hosts SQL Server (and the database component) and your HP All-in-One
Storage System.

Monitoring storage52

Name of server that hosts SQL Server and the database component.Application Server Host Name

Application Server Volume - Name

ValueProperty

Name of the volume on the server that hosts SQL Server to which SQL
Server saves the database component's data. The volume resides on the
iSCSI LUN (logical disk) exported by ASM to the server that hosts SQL
Server.

Application Server Volume - Status

Application Server Volume ­Exclusive Storage

Application Server Volume - RAID
Level

Application Server Volume - RAID
Stripe Size

Application Server Volume - Read
Cache

Application Server Volume - Write
Cache

Application Server Volume ­Number of Hot Spares

Application Server Volume - Mount
Paths

Status of the volume on the server that hosts SQL Server where the
database component is stored.

Indicates if database component storage is configured with exclusive
storage. See Table 4 on page 21 for more information.

The RAID level to which the database component storage is configured.
See Customizing RAID levels on page 23 for more information.

The RAID stripe size to which the database component's storage is
configured. See Table 4 on page 21 for more information.

Speeds up reads when enabled. This setting is determined by the storage
array, not ASM.

Speeds up writes when enabled. This setting is determined by the storage
array, not ASM.

The number of hot spares with which the database component storage is
configured. See Table 4 on page 21 for more information.

Path the volume is mounted on, on the server that hosts SQL Server. The
volume is built on the iSCSI LUN exported by ASM to the server that hosts
SQL Server.

• Warning Threshold tab—(SQL Server database component) Allows you to change the percent full

warning threshold value for the database component. See

Setting a percent full warning threshold on page 24 for more information.

• Data File or Log tab— (SQL Server database component) One of these two tabs is available

depending on whether the database component is a data file or log.

• Data File tab—Displays the data file's free space and the following storage allocation details about

the SQL Server data file:

Table 17 Data File tab: SQL Server database component properties

DescriptionValue

Name of database data file.Data File Name

Filename

Relative path to where the database data file is stored on the server
that hosts SQL Server.

File group of data file. This value is assigned by SQL Server.File Group

Free storage space available for data file.Data File Space Available

HP StorageWorks All-in-One Storage Manager 53

• Log tab—Displays the log file's free space and the following storage allocation details about the

SQL Server log file.

Table 18 Log tab: SQL Server database component properties

DescriptionValue

Name of database log file.Log Name

File Name

Relative path to where the database log file is stored on the server that
hosts SQL Server.

Accessing properties for user-defined applications

ASM provides properties information for the user-defined applications on your HP All-in-One Storage
System. Using properties information, you can determine the status of all user-defined application
areas monitored by ASM, and any warning or critical status indicators.

1. In the Actions pane, select Application View.

2. From the Filter drop-down menu, select User-Defined or Show all.

3. To select properties for the user-defined application pool:

• Select User-Defined in the content pane and then click Properties in the Actions pane.

or

• Right-click User-Defined in the content pane and select Properties.

For a user-defined application:

• Select any user-defined application in the content pane and then click Properties in the Actions

pane.
or

• Right-click any user-defined application in the content pane and select Properties.

Properties window

• General tab—Displays the user-defined application name, name of the application server that runs

the user-defined application, and the application area status:

Table 19 Operating status: User-defined application properties

ValueStatus indicator

Application storage is online. No alerts.OK

See the Alerts list for more information.Warning

See the Alerts list for more information.Critical

Monitoring storage54

• Storage tab—Displays the user-defined application's storage space, including allocated space,

used space, free space, and the following storage allocation details:

Table 20 Storage tab: User-defined application properties

ValueProperty

Path to the file directory on the application server where the user-defined

Application Path

Protocol

application data is saved by the user-defined application. The file
directory is located on the volume created on the iSCSI LUN that was
exported by ASM to the application server.

Communication protocol used to transfer data between the server that
hosts the user-defined application and your HP All-in-One Storage
System.

Name of server that hosts the user-defined application.Application Server Host Name

Application Server Volume ­Name

Application Server Volume ­Status

Application Server Volume ­Exclusive Storage

Application Server Volume - RAID
Level

Application Server Volume - RAID
Stripe Size

Application Server Volume - Read
Cache

Application Server Volume ­Write Cache

Application Server Volume ­Number of Hot Spares

Application Server Volume ­Mount Paths

Name of the volume on the application server to which the user-defined
application saves its data. The volume resides on the iSCSI LUN (logical
disk) exported by ASM to the application server.

Status of the volume on the application server where the user-defined
application data is stored.

Indicates if user-defined application storage is configured with exclusive
storage. See Table 4 on page 21 for more information.

The RAID level to which the user-defined application storage is
configured. See Customizing RAID levels on page 23 for more
information.

The RAID stripe size to which the user-defined application storage is
configured. See Table 4 on page 21 for more information.

Speeds up reads when enabled. This setting is determined by the
storage array, not ASM.

Speeds up writes when enabled. This setting is determined by the
storage array, not ASM.

The number of hot spares with which the database component storage
is configured. See Table 4 on page 21 for more information.

Path the application server volume is mounted on. The volume is built
on the iSCSI LUN exported by ASM to the application server.

• Warning Threshold tab—Allows you to change the percent full warning threshold value for the

user-defined application. See Setting a percent full warning threshold on page 24 for more
information.

• Snapshots tab — Allows you to schedule snapshots of the user-defined application. For more

information, see “Scheduling and running snapshots” on page 31.

• Backup tab — Allows you to schedule backups of the user-defined application. See

“Scheduling backups” on page 34 for more information.

• Replication tab — Allows you to configure data replication of the user-defined application. See

“Running replication” on page 37 for more information.

HP StorageWorks All-in-One Storage Manager 55

Accessing properties for virtual libraries

ASM provides properties information for virtual libraries on your HP All-in-One Storage System. Using
properties information, you can determine the status of all remote backup virtual libraries monitored
by ASM, and any warning or critical status indicators.

1. In the Actions pane, select Application View.

2. From the Filter drop-down menu, select Data Protection or Show all.

3. To select properties for the virtual library:

• Select a virtual library in the Remote Backup Virtual Libraries area of the content pane and

then click Properties in the Actions pane.
or

• Right-click a virtual library in the Remote Backup Virtual Libraries area of in the content pane
and select Properties.

Properties window

• General tab—Displays the virtual library name, storage area type, the virtual library status:

Table 21 Operating status: Virtual library properties

ValueStatus indicator

Virtual library is online. No alerts.OK

See the Alerts list for more information.Warning

See the Alerts list for more information.Critical

• Storage tab — Displays the virtual library's storage space, including allocated space, used space,

free space, and the following storage allocation details:

Table 22 Storage tab: Virtual library properties

ValueProperty

Path to the virtual library folder on the server.Application Path

Name of the host server for your virtual library.Storage Server Host Name

Storage Server Volume - Name

Storage Server Volume - Status

Storage Server Volume - Mount
Paths

Logical Disk- RAID Level

Name of the volume on your HP All-in-One Storage System where the
virtual library is stored.

Status of the volume that holds the virtual library on your HP All-in-One
Storage System.

Path to where the volume that holds the virtual library on your HP
All-in-One Storage System is mounted.

The RAID level to which the virtual library's storage is configured. See

Customizing RAID levels on page 23 for more information.

Logical Disk- RAID Stripe Size

Virtual array - Number of Hot
Spares

Monitoring storage56

The RAID stripe size to which the virtual library's storage is configured.
See Table 4 on page 21 for more information.

The number of hot spares with which the virtual library storage is
configured. See Table 4 on page 21 for more information.

ValueProperty

Virtual array - Physical disk type

Type of physical disk designated for the hot spare. Physical disk types
include SAS, SATA, and SCSI.

• Warning Threshold tab — Allows you to change the percent full warning threshold value for the

user-defined application. See Setting a percent full warning threshold on page 24 for more
information.

• Virtual Library tab — Displays the virtual library's remaining storage capacity, and the following

virtual library details:

Table 23 Virtual Library tab: Virtual library properties

ValueProperty

Name of the virtual library.Device name

Name of machine hosting the virtual library.Machine name

Location of the virtual library.Device path

Number of slots used for a virtual library.Slot count

Accessing properties for replication target components

ASM provides properties information for replication target components on your HP All-in-One Storage
System. Using properties information, you can determine the status of all replication target component
properties monitored by ASM, and any warning or critical status indicators.

1. In the Actions pane, select Application View.

2. From the Filter drop-down menu, select Data Protection or Show all.

3. To select properties for the replication target component:

• Select a replication target component in the Replication Sources area of the content pane and

then click Properties in the Actions pane.
or

• Right-click a replication target component in the Replication Sources area of in the content
pane and select Properties.

Properties window

• General tab — Displays the replicated data group or area name, source data type, total storage

capacity of the source (for storage areas) and status:

Table 24 Operating status: Replication target component properties

ValueStatus indicator

Replication target component is online. No alerts.OK

See the Alerts list for more information.Warning

See the Alerts list for more information.Critical

HP StorageWorks All-in-One Storage Manager 57

• Details tab — Displays the following replication target component values:

Table 25 Details tab: Replication target component properties

ValueProperty

Name of server that hosts the replication source component.Replication source host name

Status

Bandwidth limit

• Storage tab— Displays the replication target component's storage space, including allocated

space, used space, free space, and the replication target path.

• Warning Threshold tab — Allows you to change the Percent Full Warning Threshold value for the

replication target component. See Setting a percent full warning threshold on page 24 for more
information.

• Replication tab — Allows you to configure data replication of the replication target component.

See “Running replication” on page 37 for more information.

Storage View

Storage View displays the used and allocated storage space of the storage areas (logical disks and
volumes) on your HP All-in-One Storage System that were created by ASM to store application data
and shared folders.

• In the Actions pane, select Storage View.

• To view the storage area properties for all applications and shared folders hosted on your HP

All-in-One Storage System, select Show all from the Filter drop-down menu, located at the top of
the content pane. See ??? for more information.

Operational status of the server that hosts the replication source
component.

Indicates bandwidth limit schedule status for the replication target
component.

Indicates the compression status for the replication target component.Compression

Storage area properties are displayed in order of hierarchy in an expandable and collapsible view.
For example, all the volumes on your HP All-in-One Storage System are displayed under the logical
disks they reside on, and all the applications and shared folders hosted on your HP All-in-One Storage
System are displayed under the volumes on which they are stored. Application components and
individual shared folders are displayed under the application or shared folders pool to which they
belong.

Click the Expand tree icon next to each logical disk name to view the volume's storage properties.
Click the Collapse tree icon next to expanded logical disks to hide the volume's storage properties.

ASM assigns a drive letter to each volume on a logical disk. The drive letter can be viewed on the
volume's Properties window. See

Accessing properties for HP All-in-One Storage System volumes on page 59 for more information.

NOTE:

A logical disk can only have one RAID configuration, so an application's components will reside on more
than one logical disk if different RAID levels are selected for the application components using the
storage-allocation wizard.

Monitoring storage58

To view all the storage properties for an item listed in the content pane, see Accessing storage area

properties.

Accessing storage area properties

When Storage View is selected in the Actions pane, you can view the storage status, alerts, and
properties for the following storage areas on your HP All-in-One Storage System:

• Volumes

• Logical disks

Do one of the following:

• Select the item in the content pane and then click Properties in the Actions pane.

• Right-click the item in the content pane and select Properties.

Accessing properties for HP All-in-One Storage System volumes

ASM provides properties information for any volume on a logical disk on your HP All-in-One Storage
System.

1. In the Actions pane, select Storage View.

2. Do one of the following:

• Select any Volume (Vol) area in the content pane and then click Properties in the Actions
pane.

• Right-click any Volume (Vol) area in the content pane and select Properties.

Accessing properties for HP All-in-One Storage System logical disks

ASM provides properties information for the logical disks created on your HP All-in-One Storage
System by ASM.

1. In the Actions pane, select Storage View.

2. Do one of the following:

• Select any logical disk in the content pane and then click Properties in the Actions pane.

• Right-click any logical disk in the content pane and select Properties.

Properties window

ASM provides properties information for any logical disks and for any logical disk created on your
HP All-in-One Storage System.

General tab—Based on the application opened, logical disks or volumes, it will list the operating
status for that application only.

Table 26 Operating status: General tab

ValueStatus indicator

The storage is online. No alerts.OK

Warning

See the Alerts list for more information. See Table 32 on page 67 for alert
descriptions.

HP StorageWorks All-in-One Storage Manager 59

ValueStatus indicator

Critical

See the Alerts list for more information. See Table 32 on page 67 for alert
descriptions.

Storage tab—Displays the unallocated space, used space, free space on the volume, and also details
on your volume or logical disk properties, depending on the application open:

Table 27 Storage tab: HP All-in-One Storage System logical disk properties

ValueProperty

Name the system uses to identify the logical disk.System Name

Physical Disks

Exclusive Storage

RAID Level

RAID Stripe Size

Read Cache

Globally unique identifier(s) of the hard drive(s) used by the logical disk
for storage.

Indicates if the logical disk is configured with exclusive storage. See Table

4 on page 21 for more information.

The RAID level to which the logical disk is configured. See Customizing

RAID levels on page 23 for more information.

The RAID stripe size to which the logical disk is configured. See Table

4 on page 21 for more information.

Speeds up reads when enabled. This setting is determined by the storage
array, not ASM.

Write Cache

Number of Hot Spares

Speeds up writes when enabled. This setting is determined by the storage
array, not ASM.

The number of hot spares with which the logical disk is configured. See

Table 4 on page 21 for more information.

Space on the logical disk used to store data that is not managed by ASM.Unmanaged Data

Unused storage space on the logical disk that is not allocated.Free Space

Table 28 Storage tab: HP All-in-One Storage System volume properties

ValueProperty

Name of your HP All-in-One Storage System.Storage Server Host Name

Name of the volume on your HP All-in-One Storage System.Storage Server Volume - Name

Status of the volume on your HP All-in-One Storage System.Storage Server Volume - Status

Storage Server Volume - Exclusive
Storage

Storage Server Volume - RAID
Level

Storage Server Volume - RAID
Stripe Size

Indicates if volume is configured with exclusive storage. See Table

4 on page 21 for more information.

The RAID level to which the volume is configured. See Customizing RAID

levels on page 23 for more information.

The RAID stripe size to which the volume is configured. See Table

4 on page 21 for more information.

Storage Server Volume - Read
Cache

Monitoring storage60

Speeds up reads when enabled. This setting is determined by the storage
array, not ASM.

ValueProperty

Storage Server Volume - Write
Cache

Storage Server Volume - Number
of Hot Spares

Storage Server Volume - Mount
Paths

Application Server View

Application Server View lists your HP All-in-One Storage System and the application servers with
storage hosted on your HP All-in-One Storage System. Expand HP All-in-One Storage System to display
the top-level shared folders on your HP All-in-One Storage System. Expand the application servers
listed to display the application server volumes and the applications hosted on the volumes.

• In the Actions pane, select Application Server View.

• To view the properties for all application servers with storage hosted on your HP All-in-One Storage

System, select Show all from the Filter drop-down menu, located at the top of the content pane.
See ??? for more information.

Application server properties are displayed in order of hierarchy in an expandable and collapsible
view. For example, all the volumes created on the iSCSI LUNs (logical disk) exported by ASM to the
application server are displayed under the application server, and all the application components
hosted from the application server are displayed under the application server.

Speeds up writes when enabled. This setting is determined by the storage
array, not ASM.

The number of hot spares with which the shared folder's storage is
configured. See Table 4 on page 21 for more information.

Path on which the volume on your HP All-in-One Storage System is
mounted.

Click the Expand tree icon next to each application server to view the used and allocated storage
properties for the volume and application components. Click the Collapse tree icon next to an expanded
application server to hide the volume and application component storage properties.

To view all the storage properties for an item listed in the content pane, see Accessing application

server properties.

Accessing application server properties

When Application Server View is selected in the Actions pane, you can view the storage status, alerts,
and properties for the following:

• Volumes created on the iSCSI LUNs (logical disks) exported by ASM to the application servers

• Shared folders and application components (same information displayed on Application View)

Do one of the following:

• Select the item in the content pane and then click Properties in the Actions pane.

• Right-click the item in the content pane and select Properties.

See “Accessing application and shared folder properties” on page 46 for descriptions of shared
folder and application component properties.

Accessing properties for application server volumes

ASM provides properties information for application server volumes created on the iSCSI LUNs
exported by ASM to the application server.

1. In the Actions pane, select Application Server View.

HP StorageWorks All-in-One Storage Manager 61

2. Do one of the following:

• Select an application server volume in the content pane and then click Properties in the Actions

pane.

• Right-click an application server volume in the content pane and select Properties.

3. Click one of the following tabs:

• General tab—Displays the name of the volume on the application server, the volume type,

and status:

Table 29 Operating status: Application server volume properties

ValueStatus indicator

The storage is online.OK

Warning

Critical

See the Alerts list for more information. See Table 32 on page 67
for alert descriptions.

See the Alerts list for more information. See Table 32 on page 67
for alert descriptions.

• Storage tab—Displays the unallocated space, used space, free space on the volume, and the

following storage allocation details:

Table 30 Storage tab: Application server volume properties

ValueProperty

Name of the application server where the volume resides.Application Server Host Name

Application Server Volume ­Name

Application Server Volume ­Status

Application Server Volume ­Exclusive Storage

Application Server Volume ­RAID Level

Name of the volume on the application server. Volume is located
on the iSCSI LUN exported by ASM.

Status of the volume on the application server.

Indicates if the volume on the application server is configured with
exclusive storage. See Table 4 on page 21 for more information.

The RAID level to which the volume on the application server is
configured. See Customizing RAID levels on page 23 for more
information.

Application Server Volume ­RAID Stripe Size

Application Server Volume ­Read Cache

Application Server Volume ­Write Cache

Application Server Volume ­Number of Hot Spares

Application Server Volume ­Mount Paths

Monitoring storage62

The RAID stripe size to which the volume on the application server
is configured. See Table 4 on page 21 for more information.

Speeds up reads when enabled. This setting is determined by the
storage array, not ASM.

Speeds up writes when enabled. This setting is determined by the
storage array, not ASM.

The number of hot spares with which the volume on the application
server is configured. See Table 4 on page 21 for more information.

Path the volume is mounted on.

Storage Utilization View

Storage Utilization View displays the allocated storage values for specific applications and the shared
folders pool, the unallocated storage value, and the storage value for data not managed by ASM in
a pie chart.

• In the Actions pane, select Storage Utilization View.

The storage value for each application hosted, the shared folders pool, unallocated storage, and data
not managed by ASM is displayed according to its percentage of total capacity, using colors selected
in the Color Options window (see ???).

The total capacity of your HP All-in-One Storage System is divided into the following areas:

• Exchange—Storage allocated to host Exchange storage group components.

• Shared Folders—Storage allocated to host shared folders.

• SQL Server—Storage allocated to host SQL Server database components.

• User-defined—Storage allocated to host user-defined applications.

• Data Protection — Storage allocated to host snapshots, backups, and replicated data.

• Unallocated—Unused storage that is not allocated.

The unallocated space value is the total unused space on your HP All-in-One Storage System that
has not been allocated to host application or shared folder storage. Unallocated storage includes
raw (unconfigured) storage and unused configured storage (logical disks).

• Unmanaged—Storage used by data that is not managed by ASM.

The unmanaged value is the total storage being used to store data not managed by ASM, such
as application or shared folder data no longer managed by ASM because the application
components or shared folder was removed from view (see
“Removing application areas from view” on page 42) and any other data saved on your HP
All-in-One Storage System that is not managed by ASM.

NOTE:

Logical disks (LUNs) being used to store application data or shared folders cannot be grown (increased
in size) by ASM using space on unused logical disks (configured storage); they can only be grown using
raw storage.

Unused logical disks are reallocated by ASM when an unhosted application component, shared folder,
or user-defined application's storage is hosted using a storage-allocation wizard and the advanced
configuration settings selected in the wizard match those of the unused logical disk. You can find the
advanced configuration settings and capacities of unused (and used) logical disks on the Properties window
for each logical disk (see Accessing properties for HP All-in-One Storage System logical disks on page 59).

All-in-One Storage Manager Alerts

ASM generates an alert when the status of an application area or storage area changes from OK to
Warning or Critical. The alerts describe the condition that caused the storage status to change. When
an alert is generated, a One or more alerts exist message appears in the ASM content pane. Click
the message to display a list of current ASM alerts.

HP StorageWorks All-in-One Storage Manager 63

NOTE:

ASM rolls up any status alert to the highest level. For instance, if a shared folder has surpassed its percent
full warning threshold and exceeded its allocated storage space, a warning icon is shown on the shared
folders pool icon. Likewise, if a critical status exists in an Exchange mail store, the critical icon is also shown
on the Exchange storage group icon.

Monitoring storage64

6 Troubleshooting, servicing, and
maintenance

Troubleshooting the storage system

Use the references and general guidelines in this section to troubleshoot your HP StorageWorks
All-in-One Storage System.

Operating system problems and resolutions

Use the suggestions below to help resolve operating system issues.

Table 31 Operating system problems

ActionProblem

Scan for viruses with an updated virus scan utility.Operating system locks up

General protection fault (GPF) occurs. This can occur
when the Microsoft operating system terminates
suddenly with an error, including, but not limited to:

• Miscalculating the amount of RAM needed for an

allocation

• Transferring execution to a segment that is not

executable

• Writing to a read-only or a code segment

• Loading a bad value into a segment register

• Using a null pointer

A GPF is immediately identifiable by a blue screen
with white text, and the text may contain information
that identifies the problem.

• Remove any newly installed software or hardware

to verify that they are not the cause.

• Boot the server in Safe Mode or the last known

good configuration.

If neither of these actions resolves the problem, contact
an authorized service provider. For more information
about debugging tools or specific GPF messages, see
the Microsoft web site: h

whdc/devtools/debugging/default.mspx.

ttp://www.microsoft.com/

Errors are displayed in the error log

Operating system updates

Use care when applying operating system updates (service packs, hotfixes, and patches). Before
updating the operating system, read the release notes for each update. If you do not require specific
fixes from the update, HP recommends that you do not apply the updates.

If you decide to apply an operating system update:

1. Perform a full system backup.

2. Apply the operating system update using the instructions provided.

Follow the information provided in the error log, and
then see the operating system documentation.

HP StorageWorks All-in-One Storage Manager 65

3. Install the current drivers.

Application software problems

If your application software locks up, perform the following actions:

• Check the application log and operating system log for entries indicating why the software failed.

• Check for incompatibility with other software on the server.

• Check the support web site of the software vendor for known problems.

• Review the log files for changes made to the server that may have caused the problem.

• Scan the server for viruses with an updated virus scan utility.

ASM alerts

ASM generates an alert whenever the status of an application area or storage area changes from
OK to Warning or Critical. The alerts describe the condition that caused the storage status to change.

Alerts are displayed on the General tab of the Properties window.

Figure 1 Example of alert

To view alerts:

• Select an item in the Content pane and click Properties in the Actions pane to view the alerts for

the item selected.

Storage status is displayed as an icon when the storage status is Warning or Critical:

• In the Content pane on application, application component, or logical disk icons.

• In the Properties window on the General tab.

NOTE:

ASM rolls up any status alert to the highest level. For instance, if a shared folder has surpassed its percent
full warning threshold and exceeded its allocated storage space, a warning icon is shown on the shared
folders pool icon. Likewise, if a critical status exists in an Exchange mail store, the critical icon is also shown
on the Exchange storage group icon.

Troubleshooting, servicing, and maintenance66

The following table lists all possible ASM alerts and provides descriptions, possible causes, and
solutions for each alert.

Table 32 Alert descriptions

SolutionPossible causeDescriptionAlert textObject

Any
application
component,
user-defined
application, or
shared folder

Directory size
cannot be
determined.

Used space
has exceeded
its X% warning
threshold.

Directory path
cannot be
found.

Used space cannot be
determined.

Used space is about
to surpass the percent
full warning threshold
(X%).

Allocated storage
space cannot be
located. Volume is
intact.

Directory permission
is preventing ASM
from determining the
used space or the
logical disk has failed.
An alert will be issued
for the logical disk if it
has failed.

The percent of used
space exceeds the
percent full warning
threshold or the
logical disk has failed.
An alert will be issued
for the logical disk if it
has failed.

Path assigned to
allocated storage has
been changed or the
logical disk has failed.
An alert will be issued
for the logical disk if it
has failed.

Change directory
permissions back to
default permissions set by
ASM. If the logical disk
has failed, see
“Recovering from logical

disk failure” on page 74.

Increase the percent full
warning threshold (see

Setting a percent full
warning
threshold on page 24) or

increase the allocated
storage (see “Increasing

or reducing the allocated
storage” on page 41).If

the logical disk has failed,
see “Recovering from

logical disk
failure” on page 74.

Change path to allocated
storage back to path
assigned by ASM.If the
logical disk has failed, see
“Recovering from logical

disk failure” on page 74.

Storage has
reached its
allocated
space.

Backup
capability is
not usable.

No more data can be
saved to the allocated
storage space. 100
percent of allocated
storage is used.

A supported version
of the integrated Data
Protector Express
software was not
found.

Used storage has
reached the total
allocated space.

Data Protector Express
has been uninstalled
or upgraded to an
unsupported version.

Increase the allocated
space or delete data to
reduce used storage. See
“Increasing or reducing

the allocated
storage” on page 41 for

more information.

Reinstall the product using
the supported Data
Protector Express version
located at
C:\hpnas\components\DPX.
After reinstalling, run the

AddAsmBackupUser.cmd

file from the same
location.

HP StorageWorks All-in-One Storage Manager 67

Any
application

Credentials
failure on
<server>. Go
to the
Application
Credentials
dialog to
specify the
credentials for
this
application.

SolutionPossible causeDescriptionAlert textObject

Use the Application
Credentials for the
application server on
the remote system may
not be set or may
have expired.

Credentials dialog box to

specify the credentials for

this application. See

“Configure Application

Credentials” on page 9

for more information.

Exchange
storage group

Any Exchange
storage group
component

This storage
group could
not be found
on host
'<server>' .

Exchange
Server not
responding on
host
<hostname>.

The Local
Continuous
Replication
status is
<status>.

This Exchange
component
could not be
found.

The storage
location for
this Exchange
component has
changed or
the storage
has been
deleted.

The storage group
cannot be found on
the server that hosts
Exchange.

Displays the current
status of LCR.

The storage group
component cannot be
found on the server
that hosts Exchange.

This Exchange
component is no
longer located on
storage that is being
hosted by this
All-in-One Storage
System.

The storage group
was deleted or
renamed in Exchange,
and storage is still
hosted on your HP
All-in-One Storage
System.

ASM may not be
installed or running on
the remote system.

The storage group
component was
deleted or renamed in
Exchange, and
storage is still hosted
on your HP All-in-One
Storage System.

Data was migrated off
of the All-in-One
Storage System.

Restore the storage group

using Exchange or remove

the storage for the storage

group from view on the

ASM user interface to stop

receiving alerts.

Connect to the remote

system and install or start

ASM.

Values for status are:

Disabled, Failed, Healthy,

Not Supported, Seeding,

Suspended, Unknown.

Restore the storage group

component using

Exchange or remove the

storage for the storage

group component from

view on the ASM user

interface to stop receiving

alerts.

Remove this Exchange

component from view and

optionally run the Host an

Exchange Storage Group

Wizard to migrate this

Exchange component

back to the All-in-One

Storage System.

Troubleshooting, servicing, and maintenance68

The Exchange
Database and
the Streaming
Database are
on different
volumes.

SolutionPossible causeDescriptionAlert textObject

The Host an Exchange
Storage Group
Wizard typically
migrates both of these
databases to the same
volume to ensure
snapshot consistency.
This may affect your
ability to back up and
restore this
component.

Use Exchange tools on
your Exchange server to
migrate the streaming
database to the same
volume as your Exchange
database.

Exchange
MailStore

Exchange
PublicStore

SQL Server
Database

This mailstore
is offline.

This
publicstore is
offline.

This database
could not be
found on host
'<server>' .

The database
is offline.

SQL Server not
responding on
host
<hostname>.

This database
is not
attached. This
is an expected
condition
during a
restore.

Status of mail store is
offline.

Status of public store
is offline.

Administrator has
placed mail store
offline.

Administrator has
placed public store
offline.

Database has been
deleted or renamed.

The HP All-in-One
Storage Manager
Server service may not
be running, or it may
be running an
incompatible version.

During a restore, the
iSCSI LUN is
temporarily
disconnected.

Return mail store to online.

Return public store to
online.

Restore database or
change its name back.

Check the SQL Server for
additional error messages.

Ensure that the HP
All-In-One Storage
Manager Server service is
running and that it is the
same version as that
running on the All-in-One
Storage System.

No action required. Allow
the restore operation to
complete.

The storage
location for
this SQL Server
component has
changed or
the storage
has been
deleted.

Underlying
storage not
found.

This SQL Server
component is no
longer located on
storage that is being
hosted by this
All-in-One Storage
System.

HP StorageWorks All-in-One Storage Manager 69

Data was migrated off
of the AiO.

External storage may
be disconnected or
offline.

Remove this SQL Server
component from view and
optionally run the Host a
SQL Server Database
Wizard to migrate this
Exchange component
back to the AiO.

SolutionPossible causeDescriptionAlert textObject

SQL Server
Data File

SQL Server
Log

Share not
found at given
path.

This data file
could not be
found in the
database
'<database>'
on host
'<server>' .

The storage
location for
this SQL Server
component has
changed or
the storage
has been
deleted.

This log could
not be found
in the
database
'<database>'
on host
'<server>' .

The database exists
but the data file
cannot be found.

The database exists
but the log file cannot
be found.

The database exists
but the log file cannot
be found.

The share may have
been manually
removed from this
path.

File has been moved
or deleted.

File has been moved
or deleted.

File has been moved
or deleted.

Remove this component

from view or manually

create the share at the

same path.

Restore file or revert file

using snapshot.

Restore file or revert file

using snapshot.

Restore file or revert file

using snapshot.

Logical Disk

Health:
Rebuilding

Health: Failing
but still
working

Health: Failing
redundancy
but one mirror
still working

Hard drive was
replaced. Resyncing
mirror on new hard
drive if logical disk is
RAID 1 or RAID
1+0(10). Rebuilding
parity on new hard
drive if logical disk is
RAID 5 or RAID 6.

A hard drive is failing
but still working.

Logical disk is
configured as RAID 1
or RAID 1+0(10).
One of the pair of
mirrored hard drives
is failing but the other
hard drive is still
working.

Hard drive was
replaced.

Hard drive is failing.

Hard drive is failing.

No action required.

Replace failing hard drive

now (optional) or replace

hard drive after it fails.

Replace failing hard drive

now (optional) or replace

hard drive after it fails.

Troubleshooting, servicing, and maintenance70

SolutionPossible causeDescriptionAlert textObject

Logical disk is

configured as RAID 1
Health: Failed
redundancy
but one mirror
still working

or RAID 1+0(10).

One of the pair of

mirrored hard drives

has failed but the

other hard drive is still

working.

Hard drive has failed.

Replace failed hard drive
immediately to restore
redundancy.

Health: Failed
redundancy,
the last mirror
is failing

Health: Failed

Transition
state:
Extending

Logical disk is

configured as RAID 1

or RAID 1+0(10).

One of the pair of

mirrored hard drives

has failed and the

other hard drive is

failing.

Logical disk has

failed.

The logical disk is

growing. Performance

is degraded. Reads

and writes can still be

performed to logical

disk.

Hard drive has failed
and another hard
drive is failing.

Hard drive(s) with
storage allocated to
the logical disk have
failed. The logical disk
cannot be rebuilt. The
logical disk and data
on the logical disk are
lost.

ASM is growing a
logical disk (LUN) to
allocate new or more
storage to an
application
component,
user-defined
application, or shared
folder.

Replace failed hard drive
immediately to restore
redundancy. If second
hard drive fails before first
is replaced, the logical
disk and data on the
logical disk will be lost.

Replace the failed hard
drives. Allocate new
storage to replace lost
storage. Restore data to
allocated space using
backups if available.

No action is required.

Transition
state:
Reconfiguring

Status: Not
ready

Status: Offline

Status: Failed

The logical disk is

being reconfigured.

Logical disk not

usable while an

operation is being

performed.

Logical disk is not

usable.

Logical disk is not

usable.

HP StorageWorks All-in-One Storage Manager 71

Configuration changes
are being made to the
logical disk by an
application other than
ASM.

Operation is being
performed that
prevents logical disk
from being used.

Administrator has
taken logical disk
offline.

Hardware failure has
occurred.

No action is required.

No action is required.

Return the logical disk to
online.

See array controller
documentation for more
information.

SolutionPossible causeDescriptionAlert textObject

Health:
Resyncing
mirrors or
rebuilding
parity.

An
incompatible
version of HP
StorageWorks
Storage
Mirroring is
installed on
this server.

Could not get
replication
license state.
Check
replication
credentials
and for valid
license key.

This logical disk is
currently rebuilding.
During this time you
may notice a
performance
degradation.

The credentials for a
user in the DoubleTake
Admin Group have
not been entered
using the Application
Credentials dialog
box.

Health should return to
normal. You can use the
tools available with the HP
Array Configuration Utility
to view any logs that may
explain what caused this
problem.

Only SWSM version

5.0.2 or later is
supported.

Update the credentials
using the Application
Credentials dialog box.
The credentials must be
those of a user in the local
DoubleTake Admin
Group. See “Configure

Application
Credentials” on page 9

for more information.

Replication

Replication is
not installed
properly or the
Storage
Mirroring
service is not
running.

Replication
discovery
failed.

Host has
replication sets
but no
replication
capability.

Host has
replication
sets, but
replication
capability is
unusable.

Out of
memory.

Replication sets exist
in StorageWorks
Storage Mirroring but
ASM cannot use
SWSM.

Replication sets exist
in StorageWorks
Storage Mirroring but
ASM cannot use
SWSM.

The replication source
has run out of kernel
memory.

Reinstall StorageWorks
Storage Mirroring and
verify that the Storage
Mirroring service is
running.

Refer to
ASMServerLog.txt for
more details.

Verify that SWSM version

5.0.2 or above is installed
and properly licensed.

Verify that SWSM version

5.0.2 or above is installed
and properly licensed.

Refer to the StorageWorks
Storage Mirroring
documentation for more
information.

Troubleshooting, servicing, and maintenance72

SolutionPossible causeDescriptionAlert textObject

A manual
remirror is
required.

Replication
target is not
consistent with
the source.

Replication
transmission
paused.

Replication
target down or
unavailable.

This system no
longer
supports
replication.

The contents of the
replication target
changed outside of
normal replication.

The replication target
does not contain the
same information as
the source.

Transmission to the
replication source was
manually paused in
the StorageWorks
Storage Mirroring
Management Console.

The replication target
service is not running
or is unavailable.

StorageWorks
Storage Mirroring was
removed from the
replication target or
source.

Use the StorageWorks
Storage Mirroring
Management Console to
initiate a mirror operation
manually.

Use the StorageWorks
Storage Mirroring
Management Console to
initiate a mirror operation
manually.

Use the SWSM
Management Console to
start transmission
manually.

Verify the target service is
running and that any
network problems
between the source and
target are resolved.

Install SWSM.

Underlying
storage not
found.

Could not get
source
instance
information for
this instance.

No system is
replicating to
this replication
target.

The replication
license for this
system expired
(or will expire)
on <date>.

No storage target
could be discovered
for a replication set.

The target system
cannot contact the
source system.

A replication target
exists on a target
system but there are
no replication sets
using it as a target.

Contact HP support.

Verify that the target DNS
settings are correct and
that it can resolve the
source system's fully
qualified domain name
(FQDN).

Obtain a valid license key
and use the StorageWorks
Storage Mirroring
Management Console to
enter the new license key.

HP StorageWorks All-in-One Storage Manager 73

SolutionPossible causeDescriptionAlert textObject

iSCSI Target

The replication
license state
for this system
could not be
determined.

iSCSI Target
Software not
running or not
of minimum
version.

iSCSI LUN
contains
multiple host
references.
Multiple hosts
are not
supported.

iSCSI LUN not
connected to
host.

iSCSI LUN not
associated
with a host.

Each iSCSI LUN most
contain only one
reference to one iSCSI
initiator.

ASM found an iSCSI
LUN that is not
associated with any
host.

An invalid license key
was entered for
StorageWorks
Storage Mirroring.

ASM requires
Microsoft iSCSI Target
version 3.1 or greater.

Obtain a valid license key
and use the SWSM
Management Console to
enter the new license key.

Manually remove the
multiple instances so that
only one host is connected
to this iSCSI LUN.

On the affected host, use
the iSCSI Initiator software
to reconnect to this iSCSI
LUN.

Associate a host for this
iSCSI LUN using the iSCSI
Target software on the
All-in-One Storage System.

This system's
name

<hostname>

cannot be
resolved to a
fully qualified

System level

domain name.
Please check
the DNS
configuration
for this system
or the DNS
server
configuration.

Recovering from logical disk failure

Application component or shared folder data stored on a logical disk that failed is lost. To recover
the data and reallocate storage on your HP All-in-One Storage System, replace any failed hard drives,
allocate new storage on your HP All-in-One Storage System using a storage-allocation wizard to
replace the lost storage, and then restore the data to the new allocated storage using a backup (see
“Restoring data from backups” on page 35).

The DNS domain that
the AiO is in is not
properly configured or
the AiO DNS settings
are incorrect.

Contact the DNS
administrator.

Troubleshooting, servicing, and maintenance74

NOTE:

Snapshots cannot be used to recover data lost as a result of logical disk failure. Snapshots of Exchange
storage groups, SQL Server databases, user-defined applications, and shared folders are stored on the
same logical disks as the original data, and therefore are also lost.

Maintenance updates

Regular updates to the storage system are supplied on the HP All-in-One Storage System Service
Release DVD. The Service Release DVD can be obtained at http://www.software.hp.com.

Individual updates for each product are available for download from the HP Support web site at

http://h18023.www1.hp.com/support/selfrepair/na/replace_part.asp.

System updates

System updates to the hardware (BIOS, firmware, drivers), critical updates, and hotfixes for the
operating system and other related software updates are bundled on the Service Release DVD.

Troubleshooting resources

HP web site

Troubleshooting tools and information, as well as the latest drivers and flash ROM images, are
available at http://www.hp.com.

Storage system documentation

Storage system documentation is the set of documents provided with a storage system. Most storage
system documents are available as a PDF file or a link on the documentation CD. Storage system
documentation can be accessed from http://www.hp.com/support/manuals). Under the storage
section, click Disk Storage Systems and then select your product.

Additional documentation can also be found on the inside of the access panel of certain system
models.

Subscriber's Choice

HP Subscriber's Choice is a customizable subscription sign-up service that customers use to receive
personalized e-mail product tips, feature articles, driver and support alerts, or other notifications.

To create a profile and select notifications, see http://www.hp.com/go/subscriberschoice.

White papers

White papers are electronic documents on complex technical topics. Some white papers contain
in-depth details and procedures. Topics include HP products, HP technology, operating systems,
networking products, and performance issues. See the HP Business Support Center at http://

www.hp.com/go/bizsupport.

HP StorageWorks All-in-One Storage Manager 75

Firmware updates

Firmware is software that is stored in Read-Only Memory (ROM). Firmware is responsible for the
behavior of the system when it is first switched on and for passing control of the server to the operating
system. When referring to the firmware on the system board of the server, it is called the System ROM
or the BIOS. When referring to the firmware on another piece of hardware configured in the server,
it is called Option ROM. These systems have hard drives and Smart Array Controller options that
have firmware that can be updated.

It is important to update the firmware (also called “flashing the ROM”) as part of regular server
maintenance. In addition, checking for specific firmware updates in between regular updates helps
to keep the server performing optimally. HP recommends checking for a firmware update before
sending a part back to HP for replacement.

Apply the latest firmware and software updates using the HP ProLiant Storage Server Service Release
DVD. The DVD provides software updates, upgrades, and enhancements for the storage system. The
Service Release can be ordered without cost from http://software.hp.com. On the web site, select
the “Storage and NAS” category. The latest service release version appears in the list of available
software.

WEBES (Web Based Enterprise Services)

WEBES is a tool suite aimed at preventing or reducing your system's down time. The tool suite has
the following components:

• CCAT (Computer Crash Analysis Tool)

• SEA (System Event Analyzer)

If you have a warranty or service contract with HP you are entitled to these tools free of charge. You
must, however, upgrade the tools at least once a year, because the software expires after one year.
For more information about WEBES, see http://h18023.www1.hp.com/support/svctools/webes/.

To install WEBES on your storage system, run the setup executable located in the
C:\hpnas\Components\WEBES folder.

Certificate of Authenticity

The Certificate of Authenticity (COA) label is used to:

• Upgrade the factory-installed operating system using the Microsoft Upgrade program for license

validation.

• Reinstall the operating system because of a failure that has permanently disabled it.

The COA label location varies by server model. On rack-mounted server models, the COA label is
located either on the front section of the right panel or on the right front corner of the top panel. On
tower models, the COA label is located toward the rear of the top panel of the server.

Troubleshooting, servicing, and maintenance76

Glossary

This section defines the terms used to describe the ASM user interface and program features.

Actions pane The right pane in the main window of the ASM user interface that provides a list

of actions, based on your current selection in the Content pane. Along with other
selectable items, the Actions pane provides access to storage-allocation wizards,
which help you allocate and configure storage.

Advanced Storage
Properties dialog
box

allocated space Storage space that is being used by, or reserved for, application or shared folder

application server A server computer in a computer network dedicated to running certain software

array Also known as a JBOD (just a bunch of disks). A group of hard drives in an

array controller Controls reads and writes to the hard drives in an array.

backups A read-only copy of data copied to media, such as hard drives or magnetic tape,

backup application An application used to create, manage, and monitor backups.

A dialog box accessed by clicking the Advanced button in the Storage Allocation
page in any of the storage-allocation wizards. This dialog box allows you to
change the size of the allocated space and the default (recommended) advanced
configuration settings.

storage.

applications whose job is to provide network access to software client/server
applications and, sometimes, the data that belongs to applications as well.

enclosure (chassis) that are controlled by an array controller.

for data protection.
A full backup copies all the data selected to be backed up. An incremental
backup copies only data selected to be backed up that has changed since the
last full backup.
Backups provide data protection in the event of system or hard drive failure,
because the data is stored on media separate from the system hard drives.

CIFS Common Internet file system. The protocol used in Windows environments for

shared folders.

Content pane The center pane in the main window of the ASM user interface that displays

storage utilization, and the storage status of application components and shared
folders.

data migration The process of moving data from one storage device to another, such as moving

application data from an application server to your HP All-in-One Storage System.
ASM supports automatic data migration for Exchange and SQL Server data.

data protection Protects data from being corrupted or lost as a result of hard drive failure.

Methods used to provide data protection include RAID and backups.

HP StorageWorks All-in-One Storage Manager 77

enforce allocated
limit (quota)

An enforced quota for the amount of storage available to a shared folder. An
enforce allocated limit prevents data from being saved to a shared folder once
all the storage space allocated to the shared folder is used.

Exchange storage
group

The fundamental unit of storage management in Microsoft Exchange. Storage
groups consist of Mail stores, Public stores, and log files.

exclusive storage An Advanced window option that allows you to dedicate a hard drive(s) for

storing data for a specific application component or shared folder.

file system A method for storing and organizing computer files and the data they contain

to make it easy to find and access them.

hot spares An Advanced window option that allows you to reserve one or two hard drives

as spares. A hot spare is a hard drive reserved as a spare for storage space
configured as RAID 1, RAID 1+0(10), or 5. A hot spare automatically replaces
a hard drive when it fails.

iSCSI Internet small computer system interface. Like an ordinary SCSI interface, iSCSI

is standards-based and efficiently transmits block-level data between a host
computer (such as a server that hosts Exchange or SQL Server) and a target
device (such as an HP All-in-One Storage System). By carrying SCSI commands
over IP networks, iSCSI is used to facilitate data transfers over intranets and to
manage storage over long distances.
ASM works with the Microsoft iSCSI Target, which builds the iSCSI infrastructure
on application servers with data hosted on your HP All-in-One Storage System
and on your HP All-in-One Storage System so that application data is stored on
your HP All-in-One Storage System.

iSCSI LUN A type of LUN (logical disk) created on an application server by ASM when a

storage-allocation wizard is ran to host application storage. When application
storage is hosted using ASM, all storage communication passes through the
iSCSI LUN on the application server to the LUN on your HP All-in-One Storage
System. This allows data saved by the application to the iSCSI LUN on the
application server to be transparently stored on your HP All-in-One Storage
System instead.

log file The component of a Microsoft Exchange storage group or a Microsoft SQL Server

database that contains log data.

logical disk Also known as a LUN. A logical disk contains one or more volumes and spans

multiple hard drives in an array. RAID configuration of storage is performed at
the logical disk level.

LUN Also known as a logical disk. ASM will grow a LUN (make it larger) when the

LUN requires more of the storage space on an array.

Mail store The component of a Microsoft Exchange storage group that contains mailbox

data.

Menu bar The horizontal menu located at the top of the ASM user interface. The menu bar

is the Microsoft Management Console menu bar; ASM is a snap-in hosted by
the Microsoft Management Console.

MMC snap-in Microsoft Management Console snap-in. An application added to the Microsoft

Management Console. All-in-One Storage Manager is a MMC snap-in.

Glossary78

NAS Network-attached storage. This term is used to refer to a specialized type of file

server. The HP All-in-One Storage System provides NAS storage as well as iSCSI
storage.

Navigation pane The left pane in the main window of the ASM user interface that allows you to

quickly navigate between HP All-in-One Storage System Management
applications.

NFS Network file system. The protocol used in most Unix environments to share folders

or mounts. The Create a Shared Folder Wizard does not create NFS shares, but
NFS shares can be created using the Shared Folder MMC snap-in.

percent full
warning threshold

Percentage of capacity for a storage area (storage allocated to an application
component or shared folder) at which an alert is generated. This alert is displayed
in the Content pane and sent to the Windows Event Log. See

Setting a percent full warning threshold on page 24 for more information.

Public store The component of a Microsoft Exchange storage group that contains public folder

data.

RAID Redundant array of intelligent disks. Two or more hard drives configured to

provide a storage with resilience to hard drive failure through the use of RAID
striping and parity disks.

RAID level See for RAID level descriptions.

RAID striping Writing data to hard drives in an array by interleaving bytes or groups of bytes

across the multiple hard drives. This allows more than one disk to be read from
or written to simultaneously, which increases the performance.

RAID stripe size The number of bytes or kilobytes of data in a RAID stripe (block of data).

restore To recover lost data using a backup.

revert To return stored data to a previous state using a snapshot.

scaling Changes the display proportions of application component and shared folder

storage in the Content pane. You can choose to scale by the size (capacity) of
the application component and shared folder's storage space, or scale them all
the same. To change the scale setting, select Tools > Options.

size The amount of storage that ASM allocates and configures for an application

component or shared folder. To change the size of the allocated storage for an
application component or shared folder, select the application component or
shared folder in the Content pane and then select Allocate Space in the Actions
pane.

snapshot A read-only copy of a volume at a specific point in time. Unlike a backup, data

is not copied to any media during a snapshot. Instead, when a file is modified
after a snapshot is created, the new updates are written to a new location. The
file-system maintains records and pointers to keep track of the snapshot data and
file changes. A snapshot takes less than a second to create.

Status bar The area located at the bottom of the ASM user interface that displays server

information and system alerts.

HP StorageWorks All-in-One Storage Manager 79

tape library An enclosure filled with magnetic tape cartridges, tape drives, and a robot(s).

The tapes are electronically labeled for identification and stored in library slots
when not in use. When data needs to be written or read from a tape, the robot
loads the tape cartridge into an available tape drive in the library.

Task Viewer A window that displays completed tasks, scheduled tasks, and errors. To open

the Task Viewer, select Tools > Task Viewer.

toolbar The area below the menu bar that contains icons for commonly-used commands.

The toolbar is the Microsoft Management Console toolbar; ASM is a snap-in
hosted by the Microsoft Management Console.

top-level share Top-level shared folder in a directory hierarchy.

unallocated space Unused storage that is not allocated. Unallocated space includes raw

(unconfigured) storage and unused configured storage (logical disks).

user-defined
application

Any remote application that runs under Windows Server 2003 and uses NTFS
volumes for storage.

virtual array Hard drives in an array can be divided into groups to create two or more virtual

arrays. ASM grows a virtual array (makes it bigger) when a hard drive(s) must
be added to the virtual array to obtain the required storage space. A virtual
array contains one or more LUNs.

virtual library Also known as a virtual tape library. A virtual library acts like a physical tape

library except that hard drive arrays are used for storage instead of magnetic
tapes.

volume Resides on a logical disk. Volumes are assigned a drive letter on the file system

and contain file directories.

warning threshold See percent full warning threshold.

Glossary80