HP StorageWorks 3800ux, StorageWorks 7100ux User Manual 2

User’s Guide

hp StorageWorks

3800ux/7100ux

Optical Jukebox

First Edition (May 2004)

Part Number: AA969-90902

This guide describes procedures for operating and troubleshooting the HP StorageWorks 3800ux/7100ux Optical Jukebox.

the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information, which is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

Microsoft®, MS-DOS®, MS Windows® and Windows® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The

information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty.

Printed in the U.S.A.

HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

First Edition (May 2004) Part Number: AA969-90902 Regulatory Model Number: N3620N4Z

About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

HP technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

HP storage web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1 Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Identifying panel features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Front panel features and descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Side panel features and descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using Ultra Density Optical (UDO) disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Choosing a disk type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Labeling a disk cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Write-protecting an UDO disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Loading a disk into the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Maintaining UDO media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using mixed media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using application software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents

2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Control panel features and descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using selection buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Jukebox menu tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Top-level menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Second-level menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Control panel operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Contents

Ejecting a disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Entering the administration menu password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the administration menu password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Viewing the current SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Default SCSI IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Changing the current SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Setting an operating configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Retrieving log history. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Running an internal test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Troubleshooting common problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Retrieving log history. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Running an internal test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Jukebox specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Media specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Safety and regulatory specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

B Safety and Regulatory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Federal Communications Commission Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Declaration of Conformity for products marked with the FCC logo -

United States only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

EC radio frequency interference statement (Europe only). . . . . . . . . . . . . . . . . . . . . . . . . . . 70

United Kingdom Telecommunications Act 1984. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Herstellerbescheinigung . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

English translation of German sound emission directive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Turvallisuusyhteenveto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

4 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Contents

Laserturvallisuus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Huolto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

English translation of Finland regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

BSMI notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Laser Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Laser Safety Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

CDRH regulations (USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Compliance with International Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

5HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Contents

6 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

About This

Guide

This user guide provides information to help you:

■ Operate the jukebox

■ Troubleshoot the jukebox

“About This Guide” topics include:

■ Related documentation, page 8

■ Conventions, page 8

■ Getting help, page 10

About this Guide

7HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

About this Guide

Conventions

Conventions consist of the following:

■ Document convention s

■ Text symbols

Document conventions

This document follows the conventions in Table 1.

Table 1: Document conventions

Element Convention

Cross-reference links

Key and field names, menu items, buttons, and dialogue box titles

File names, application names, and text emphasis

User input, commands and directory names, and system responses (output and messages)

Variables

Web site addresses Blue underlined sans serif font text

Blue text:

Bold

Italics

Monospace font COMMAND NAMES

font unless they are case sensitive

<monospace, italic font>

(

http://www.hp.com

Figure 1

are uppercase monospace

)

8 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Text symbols

About this Guide

The following symbols may be found in the text of this guide. They have the following meanings:

WARNING: Text set off in this manner indicates that failure to follow

directions in the warning could result in bodily harm or death.

AVERTISEMENT : le non-respect de ces instructions expose l'utilisateur

à des risques potentiellement très graves.

AVVERTENZA: La mancata osservanza delle indicazioni fornite in un

messaggio così evidenziato, può provocare lesioni personali o mettere in pericolo la vita dell'utente.

VORSICHT: In dieser Form hervorgehobener Text weist darauf hin, dass die

Nichtbeachtung der Anleitungen zu Verletzungen oder zum Tod führen kann.

ADVERTENCIA: el texto con esta marca indica que si no se siguen las

instrucciones, pueden producirse lesiones corporales o incluso la muerte.

HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

About this Guide

Caution: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or data.

Note: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Getting help

If you still have a question after reading this guide, contact an HP authorized service provider or access our web site:

HP technical support

Telephone numbers for worldwide technical support are listed on the following HP web site:

http://www.hp.com

http://www .hp.com/support/

Note: For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

■ Technical support registration or contract number (if applicable)

■ Product serial numbers

■ Product model names and numbers

■ Applicable error messages

■ Operating system type and revision level

■ Detailed, specific questions

■ HP StorageWorks Library and Tape Tools (L&TT) Support Ticket (if

applicable)

10 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

HP storage web site

The HP web site has the latest information on this product. Access storage at:

http://www.hp.com/country/us/eng/p rodserv/storage.html

select the appropriate product or solution. You can also visit

http://www.hp.com/go/udo

HP authorized reseller

For the name of your nearest HP authorized reseller:

■ In the United States, call 1-800-345-1518

■ In Canada, call 1-800-263-5868

■ Elsewhere, see the HP web site for locations and telephone numbers:

http://www .hp .com

About this Guide

. From this web site,

HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

About this Guide

12 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

This chapter describes the following:

■ Identifying panel features, page 14

■ Using Ultra Density Optical (UDO) disks, page 19

■ Using mixed media, page 25

■ Using application software, page 27

13HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

Identifying panel features

Identify the following panel features before you install the jukebox (see Figure 1 and Figure 2 on page 15).

Front panel features and descriptions

1 Display 2 Mailslot

3 Selection buttons 4 Activity indicator

Figure 1: Front panel features

■ Display—Communicates control panel and status information.

■ Mailslot—Used to insert and remove disks from the jukebox.

■ Selection buttons—Used to access jukebox menus.

■ Activity indicator—Lit to indicate power and drive status, as well as the

occurrence of faults.

14 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Side panel features and descriptions

Operations

1 Active bus indicator 2 SCSI ports 3 Power cord strain relief clip 4 Product serial number label

5 Access panel and mounting screws 6 Cable access hole 7 Power switch 8 Power re c eptacle

Figure 2: Side panel features

■ Active bus indicator—Lit when the SCSI bus is acti ve.

15HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

■ SCSI ports—68-pin high-density SCSI connectors (Micro D-type). Used for

attaching the SCSI cable from the jukebox to the host computer. One port must have a SCSI cable connected, and the other must have a SCSI terminator connected to it.

■ Power cord clip—Used to route the power cord away from other connectors

and provide strain relief for the power cord connection.

■ Product serial number label—Needed for service calls. Write down your

jukebox serial number before you call your service representative.

■ Access panel and mounting screws—Covers the interface and power

connection components. The panel is secured by two screws on the lower corners.

Note: T w o scre ws secure the customer access panel to the side of jukebox during

shipment from the factory. These screws are removed during unpacking but should be replaced after installation is complete. If the jukebox is ever reshipped, these screws must be in place to properly secure the access panel.

■ Cable access hole—Used to pass SCSI and power cables through the cabinet

to the inside of the jukebox.

■ Power switch—Turns power to the jukebox on and off.

■ Power receptacle—Used for connecting the power cord to the jukebox.

Located on the bottom of the power distribution assembly.

WARNING: TThis product can only be used with an HP approved power cord

for your specific geographic region. Use of a non-HP approved power cord may result in: 1) noncompliance with individual, country-specific safety requirements; 2) insufficient conductor ampacity that could result in overheating with potential personal injury and/or property damage; and 3) a fractured power cord, which could cause the internal contacts to be exposed, which potentially could subject the user to a shock hazard. HP disclaims all liability when HP-approved power cords are not used.

16 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

AVERTISEMENT : ce produit ne peut être utilisé qu'avec un cordon

d'alimentation approuvé par HP pour votre zone géographique. L'utilisation d'un cordon d'alimentation non approuvé par HP vous expose à ce qui suit :

1) non-conformité aux spécifications de sécurité du pays concerné ;

2) intensité admissible du conducteur insuffisante pouvant provoquer une surchauffe créant un risque de blessure ou d'endommagement du produit ; et 3) rupture de cordon pouvant exposer les contacts internes et créer un risque d'électrocution pour l'utilisateur. HP décline toute responsabilité en cas d'utilisation d'un cordon d'alimentation non approuvé.

AVVERTENZA: È possibile utilizzare questo prodotto solo con un cavo di

alimentazione approvato da HP specifico per il paese di utilizzo. L'utilizzo di cavi di alimentazione non approvati da HP può produrre: 1) non conformità ai requisiti di sicurezza specifici del paese di utilizzo; 2) amperaggio del conduttore insufficiente con conseguente surriscaldamento e potenziale rischio di lesioni a persone e/o cose; 3) rottura del cavo di alimentazione con conseguente esposizione dei contatti interni e potenziale rischio di scosse elettriche per l'utente. HP declina qualsiasi responsabilità in caso di utilizzo di cavi di alimentazione non approvati da HP.

VORSICHT: Dieses Produkt darf ausschließlich mit einem von HP für die

Verwendung in Ihrem Land zugelassenen Netzkabel verwendet werden. Die Verwendung eines nicht von HP zugelassenen Netzkabels kann folgende Konsequenzen haben: 1) Nichteinhaltung spezifischer, nationaler Sicherheitsbestimmungen; 2) Überschreiten der Strombelastbarkeit des Netzkabels, was zu einer Überhitzung und in der Folge zu Verletzungen und/oder Sachschäden führen kann; 3) Stromschlaggefahr durch offen liegende Adern bei Kabelbruch. Für den Fall, dass nicht von HP zugelassene Netzkabel verwendet werden, übernimmt HP keinerlei Haftung.

17HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

ADVERTENCIA: este producto sólo puede utilizarse con un cable de

alimentación aprobado por HP para su región geográfica específica. El uso de un cable de alimentación no aprobado por HP puede provocar lo siguiente: 1) el incumplimiento de requisitos de seguridad individuales y específicos del país; 2) insuficiente corriente permanente admisible de conductor que puede provocar un sobrecalentamiento y posibles lesiones personales o daños a la propiedad; y 3) un cable de alimentación puede romperse y exponer los contactos internos, lo que supone un peligro potencial de descarga eléctrica para el usuario. HP renuncia a toda responsabilidad en caso de utilizarse cables de alimentación no aprobados por HP.

18 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Using Ultra Density Optical (UDO) disks

UDO media is an integral part of the storage process. This section describes the following:

■ Choosing a disk type, page 19

■ Labeling a disk cartridge, page 20

■ Write-protecting an UDO disk, page 21

■ Maintaining UDO media, page 23

Note: For UDO media specifications, see “Media specifications” on page 65.

Choosing a disk type

Two disk types can be used in the jukebox.

Table 2: UDO disk types

Disk Type Description HP Part Number

Rewritable Designed for virtually

unlimited read and write cycles

Write once, ready many times (WORM)

Designed for permanent storage of data that cannot be altered or erased

Operations

Q2031A

Q2030A

T o order HP UDO media, contact your local HP Authorized Reseller or buy online

http://www.hp.com/go/storagemedia

from

19HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

Labeling a disk cartridge

Make it a practice to label your UDO disk cartridges. Adhesive labels come with each UDO disk for this purpose (see Figure 3).

Caution: In order to avoid damaging the drives and media:

Only apply labels to the areas designated in Figure 3. Never place labels over the disk cartridge shutter or open the shutter for any reason.

Make sure the media is free of moisture and that all label corners are securely fastened to the media shell.

Do not use disks with loosely attached labels.

Do not use disks with multiple labels applied. Always remove old labels before applying new ones.

Figure 3: Labeling an UDO disk

20 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Write-protecting an UDO disk

Each side of an UDO disk can be write-protected. With rewritable disks, this prev ents existing f iles from being altered or erased, and

new files from being written to the disk. With WORM disks, existing files cannot be altered or erased regardless of whether

or not the disks have been write-protected. However, write-protecting a WORM disk prevents additional files from being written to the disk.

To write-protect an UDO disk, slide the red write-protect switch to the left, as indicated by the arrow on the cartridge (see Figure 4).

Write-protect switch

Operations

Figure 4: Write-protecting an UDO disk

21HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

Loading a disk into the drive

Note: Label all disks before loading them into the jukebox. Some application software

packages require that you load and eject disks by using instructions in the software. If you use a software application to manage files in the jukebox, check the software documentation before proceeding with these steps.

1. Start with READY, LOAD *, or EJECT * displaying on the control panel.

2. Press LOAD on the jukebox control panel. The mailslot on the front panel opens.

3. Load UDO media into the drive by inserti ng the disk gently but f irmly into the mailslot, shutter end first, and with the side you want to access f acing up (A or B). See Figure 5.

An incorrectly inserted disk will be rejected with CART IN WRONG displaying briefly.

Figure 5: Loading media

22 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

4. LOAD SLOT # will display, with # flashing to indicate the number of the first available storage slot in the jukebox. To select this storage slot number, press LOAD or ENTER. To choose a different storage slot, press NEXT or PREV until the desired slot number displays, and then press ENTER.

5. LOADING displays as the jukebox moves the disk to a slot. After the disk is loaded into the storage slot, LOAD * displays. You can now load additional disks by inserting them into the mailslot and repeating step 4 until you are finished loading disks.

6. Press CANCEL to return to the READY state.

Maintaining UDO media

Follow these guidelines to ensure that your UDO disks remain in good condition.

■ Do not open the disk’s shutter and touch the disk surface.

Operations

■ Do not store the disk in a dusty location.

■ Do not store the disk in temperatures outside of 5ºC to 55ºC (41ºF to 122ºF).

23HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Operations

■ Do not disassemble the disk.

■ Do not expose the disk to direct sunlight.

■ Do not drop the disk.

24 HP StorageWorks 3800ux/7100ux Optical Jukebox User’s Guide

Using mixed media

Mixed media refers to the option to backup to more than one drive type, such as MO and UDO, within the same physical jukebox.

General considerations when using mixed media are as follows:

■ Some independent software vendor application packages do not support

mixed media. Consult your software pro vider to verify that your conf iguration is supported.

■ The proper version of HP StorageWorks Library and Tape Tools (L&TT) is

required for diagnostic support. Please see the online quick specs of HP L&TT for the most up to date information. They can be found at the following web address.

http://www.hp.com/support/lttcompatibility

■ When loading media into a mixed media unit, the media will first be moved to

a media test station, where its drive compatibility can be determined, then it will be moved to its final destination. This drive compatibility information is reported over SCSI to the application software to identify which disks are compatible with the installed drives.

■ In the TEST* control panel menu, an additional test called MEDIA TEST is

available that will move all of the disks in the unit (except those in drives) to the media test station, then back to their original locations. This test can take about 15 minutes in a fully loaded unit. This test can be used to establish the drive compatibility of all of the disks in the unit if this information is thought to be incorrect. This should only be necessary if disks have been moved around by hand (during service, for example). During normal operation the jukebox will automatically keep track of this information.

■ When a disk inventory occurs (by selecting the INIT ELEM STATUS front

panel command, or through a SCSI command) any disks that are found in the unit that have an unkno wn type will be mo v ed into the media test stati on, then back to their original location to determine their drive compatibility. Again, this should only occur if disks are inserted by hand (during service) rather than through the mailslot. When firmware is downloaded into the jukebox controller, an initial inventory will occur automatically, and all of the disks will be checked for their drive compatibility type.

Operations

■ Some of the front panel tests will work differently and have different initial

requirements in a mixed media unit. For example, the DRIVE IO test will require disks of both types in the unit and will only be able to load disks into drives of the same type.

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