HP StorageWorks 1200 User Manual
HP StorageWorks
All-in-One Storage System
user guide
Part number: 440583-005
First edition: February 2008
Legal and notice information
© Copyright 2006, 2008 Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211
and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items
are licensed to the U.S. Government under vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set
forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
UNIX is a registered trademark of The Open Group.
Contents
About this guide ................................................................................. 15
Intended audience .................................................................................................................... 15
Related documentation .............................................................................................................. 15
Document conventions and symbols ............................................................................................. 15
Rack stability ............................................................................................................................ 16
HP technical support ................................................................................................................. 17
Customer self repair .................................................................................................................. 17
Product warranties .................................................................................................................... 17
Subscription service .................................................................................................................. 17
HP websites ............................................................................................................................. 18
Documentation feedback ........................................................................................................... 18
1 Installing and configuring the server ................................................... 19
Setup overview ......................................................................................................................... 19
Planning for installation .......................................................................................................19
Planning a network configuration ......................................................................................... 20
Configuration checklist ........................................................................................................ 20
Installing the server ................................................................................................................... 21
Locating and writing down the serial number ......................................................................... 21
Checking kit contents .......................................................................................................... 21
Powering on the server ........................................................................................................ 22
Factory image ...................................................................................................................22
Physical configuration ................................................................................................... 22
Default boot sequence .................................................................................................. 23
Accessing the All-in-One Management Console ............................................................................ 23
Using the direct attach method ............................................................................................. 23
Using the remote browser method ......................................................................................... 24
Using the Remote Desktop method ........................................................................................ 26
Logging off and disconnecting ............................................................................................. 27
Telnet Server ...................................................................................................................... 27
Enabling Telnet Server .................................................................................................. 27
Using remote management methods ..................................................................................... 28
Using the Lights-Out 100 method ................................................................................... 28
Using the Integrated Lights-Out 2 method ........................................................................ 29
Configuring the server on the network ......................................................................................... 30
Before you begin ................................................................................................................30
Running the Rapid Startup Wizard ........................................................................................ 32
Completing system configuration .................................................................................................32
Installing the All-in-One Storage Manager Agent .......................................................................... 33
Installing the All-in-One Storage Manager Agent on network application servers ........................ 33
2 Storage system components ............................................................... 35
HP StorageWorks 400r All-in-One Storage System ....................................................................... 35
HP StorageWorks 400t All-in-One Storage System ........................................................................ 37
All-in-One Storage System 3
HP StorageWorks 600 All-in-One Storage System ......................................................................... 40
SAS and SATA hard drive LEDs ................................................................................................... 43
3 Storage management overview .......................................................... 45
Storage management elements ................................................................................................... 45
Storage process management example ................................................................................. 45
Physical storage elements .................................................................................................... 46
Arrays ........................................................................................................................ 47
Fault tolerance ............................................................................................................. 48
Online Spares ............................................................................................................. 48
Logical storage elements ..................................................................................................... 48
Logical drives (LUNs) .................................................................................................... 48
Partitions .................................................................................................................... 49
Volumes ..................................................................................................................... 49
File system elements ............................................................................................................50
File sharing elements .......................................................................................................... 50
Volume Shadow Copy Service overview ................................................................................ 50
Using storage elements ....................................................................................................... 51
Network adapter teaming .......................................................................................................... 51
Management tools .................................................................................................................... 51
HP Systems Insight Manager ................................................................................................ 51
Management Agents .......................................................................................................... 51
All-in-One Storage Manager ......................................................................................................52
Software requirements ......................................................................................................... 52
Software support ......................................................................................................... 52
Storage management infrastructure ....................................................................................... 53
Managing storage for application servers ....................................................................... 53
Managing storage for shared folders .............................................................................. 54
About the user interface ...................................................................................................... 56
Menu bar ................................................................................................................... 56
Toolbar ...................................................................................................................... 56
Navigation pane ......................................................................................................... 56
Content pane .............................................................................................................. 56
Actions pane .............................................................................................................. 57
Defining user interface options ...................................................................................... 58
Add an All-in-One Storage System .............................................................................................. 59
Remove an All-in-One Storage System ......................................................................................... 59
4 Hosting storage for applications and shared folders ............................. 61
Using the Host an Exchange Storage Group Wizard ..................................................................... 62
Entering a name of a server that hosts Exchange .................................................................... 62
Selecting Exchange storage group components ...................................................................... 63
Local Continuous Replication (LCR) ....................................................................................... 63
Using the Create a Shared Folder Wizard .................................................................................... 64
Naming a shared folder ..................................................................................................... 64
Setting permissions for a shared folder .................................................................................. 64
Using the Host a SQL Server Database Wizard ............................................................................ 65
Selecting a server that hosts SQL Server ................................................................................ 65
Selecting SQL Server database components ........................................................................... 65
Selecting a database workload type ..................................................................................... 66
Using the Host a User-Defined Application Wizard ........................................................................ 67
Choose type of application .................................................................................................. 68
Entering an application name .............................................................................................. 68
Using the Create a Virtual Library Wizard .................................................................................... 68
4
Accessing the Virtual Library Wizard .................................................................................... 68
Configure your virtual library ......................................................................................... 68
Allocating space for components ................................................................................................ 69
Selecting advanced configuration settings ............................................................................. 71
Selecting data protection ........................................................................................................... 76
Reviewing task summary and scheduling tasks .............................................................................. 78
Monitoring task completion status ...............................................................................................79
Cancelling tasks ................................................................................................................. 79
Migrating user-defined application data from a remote application ................................................. 80
5 Data protection ............................................................................... 81
Data Protection Window ............................................................................................................ 81
Selecting local or alternate backup ....................................................................................... 81
Managing snapshots and backups ....................................................................................... 82
Snapshots ................................................................................................................................ 82
Scheduling snapshots ......................................................................................................... 82
Taking snapshots ................................................................................................................82
Exposing a snapshot .......................................................................................................... 83
Unexposing a snapshot ....................................................................................................... 83
Reverting data to snapshots ........................................................................................... 83
Scheduling and running backups ................................................................................................ 84
Managing backups ............................................................................................................ 84
Restoring data from backups ................................................................................................ 84
Selecting the restore destination ..................................................................................... 85
Launching DPX ............................................................................................................ 85
Using DPX to restore data ............................................................................................. 85
Setting the password for the ASMbackup user account ..................................................... 85
Installing Data Protector Express on other devices .......................................................................... 86
6 Managing storage ........................................................................... 89
Increasing or reducing the allocated storage ................................................................................ 89
Changing the percent full warning threshold ................................................................................. 90
Removing application areas from view ......................................................................................... 91
Changing permissions, names, descriptions, or paths of shared folders ............................................ 91
Deleting shared folders .............................................................................................................. 92
7 Monitoring storage ........................................................................... 93
Application View ...................................................................................................................... 93
Accessing application and shared folder properties ................................................................ 94
Data Protection ................................................................................................................ 103
Storage View ......................................................................................................................... 105
Accessing storage area properties ...................................................................................... 106
Application Server View .......................................................................................................... 108
Accessing application server properties ............................................................................... 108
Storage Utilization View .......................................................................................................... 110
8 Troubleshooting, servicing, and maintenance ..................................... 111
Troubleshooting the storage system ............................................................................................ 111
Operating system problems and resolutions ......................................................................... 111
Application software problems ........................................................................................... 112
SQL Server errors ....................................................................................................... 112
ASM alerts ............................................................................................................... 112
Recovering from logical disk failure .................................................................................... 117
All-in-One Storage System 5
Maintenance updates ....................................................................................................... 117
System updates .......................................................................................................... 117
Troubleshooting resources .................................................................................................. 117
HP web site .............................................................................................................. 117
Storage system documentation ..................................................................................... 118
Subscriber's Choice ................................................................................................... 118
White papers ............................................................................................................ 118
Firmware updates ...................................................................................................... 118
WEBES (Web Based Enterprise Services) ................................................................................... 118
Certificate of Authenticity ......................................................................................................... 119
9 System recovery ............................................................................. 121
The System Recovery DVD ........................................................................................................ 121
To restore a factory image ....................................................................................................... 121
Systems with a DON'T ERASE partition ...................................................................................... 121
Managing disks after a restoration ............................................................................................ 121
A File server management .................................................................. 123
New or improved file services features in Windows Storage Server 2003 R2 .................................. 123
Storage Manager for SANs ............................................................................................... 123
Single Instance Storage ..................................................................................................... 123
Search enhancements ....................................................................................................... 124
File Server Resource Manager ............................................................................................ 124
Windows SharePoint Services ............................................................................................ 124
HP All-in-One Management Console ................................................................................... 124
File services management ........................................................................................................ 125
Configurable and pre-configured storage ............................................................................ 125
Storage management utilities ............................................................................................. 126
Array management utilities .......................................................................................... 126
Array Configuration Utility .......................................................................................... 126
Disk Management utility ............................................................................................. 127
Guidelines for managing disks and volumes ........................................................................ 127
When managing disks and volumes: ............................................................................ 127
Scheduling defragmentation .............................................................................................. 128
Disk quotas ..................................................................................................................... 128
Adding storage ................................................................................................................ 129
Expanding storage .................................................................................................... 129
Extending storage using Windows Storage Utilities ........................................................ 130
Expanding storage using the Array Configuration Utility ................................................. 130
Volume shadow copies ............................................................................................................ 131
Shadow copy planning ..................................................................................................... 131
Identifying the volume ................................................................................................ 131
Allocating disk space ................................................................................................. 132
Identifying the storage area ........................................................................................ 133
Determining creation frequency ................................................................................... 133
Shadow copies and drive defragmentation .......................................................................... 133
Mounted drives ................................................................................................................ 134
Managing shadow copies ................................................................................................. 134
The shadow copy cache file ........................................................................................ 134
Enabling and creating shadow copies .......................................................................... 136
Viewing a list of shadow copies ................................................................................... 136
Set schedules ............................................................................................................ 136
Viewing shadow copy properties ................................................................................. 137
Redirecting shadow copies to an alternate volume ......................................................... 137
6
Disabling shadow copies ............................................................................................ 138
Managing shadow copies from the storage system desktop ................................................... 138
Shadow Copies for Shared Folders ..................................................................................... 139
SMB shadow copies .................................................................................................. 140
NFS shadow copies ................................................................................................... 141
Recovery of files or folders .......................................................................................... 141
Recovering a deleted file or folder ................................................................................ 141
Recovering an overwritten or corrupted file .................................................................... 142
Recovering a folder .................................................................................................... 142
Backup and shadow copies ........................................................................................ 143
Shadow Copy Transport .................................................................................................... 143
Folder and share management ................................................................................................. 144
Folder management .......................................................................................................... 144
Share management .......................................................................................................... 150
Share considerations .................................................................................................. 150
Defining Access Control Lists ....................................................................................... 151
Integrating local file system security into Windows domain environments ........................... 151
Comparing administrative (hidden) and standard shares ................................................. 151
Managing shares ...................................................................................................... 152
File Server Resource Manager .................................................................................................. 152
Quota management ......................................................................................................... 152
File screening management ............................................................................................... 152
Storage reports ................................................................................................................ 153
Other Windows disk and data management tools ....................................................................... 153
Additional information and references for file services .................................................................. 153
Backup ........................................................................................................................... 153
HP StorageWorks Library and Tape Tools ............................................................................ 153
Antivirus .......................................................................................................................... 153
Security .......................................................................................................................... 154
More information ............................................................................................................. 154
B Print services .................................................................................. 155
Microsoft Print Management Console ........................................................................................ 155
New or improved HP print server features .................................................................................. 155
HP Web Jetadmin ............................................................................................................ 155
HP Install Network Printer Wizard ...................................................................................... 155
HP Download Manager for Jetdirect Print Devices ................................................................. 155
Microsoft Print Migrator Utility ............................................................................................ 155
Network printer drivers ..................................................................................................... 156
Print services management ....................................................................................................... 156
Microsoft Print Management Console .................................................................................. 156
HP Web Jetadmin installation ............................................................................................ 156
Web-based printer management and Internet printing ........................................................... 156
Planning considerations for print services ............................................................................. 157
Print queue creation .......................................................................................................... 157
Sustaining print administration tasks .......................................................................................... 158
Driver updates ................................................................................................................. 158
Print drivers ............................................................................................................... 158
User-mode vs. kernel-mode drivers ................................................................................ 158
Kernel-mode driver installation blocked by default .......................................................... 158
HP Jetdirect firmware .................................................................................................. 158
Printer server scalability and sizing ..................................................................................... 159
Backup ........................................................................................................................... 159
Best practices ......................................................................................................................... 159
All-in-One Storage System 7
Troubleshooting ...................................................................................................................... 160
Additional references for print services ....................................................................................... 160
C Microsoft Services for Network File System (MSNFS) ........................... 161
MSNFS Features ..................................................................................................................... 161
UNIX Identity Management ............................................................................................... 161
MSNFS use scenarios .............................................................................................................. 162
MSNFS components ......................................................................................................... 162
Administering MSNFS ................................................................................................ 163
Server for NFS .......................................................................................................... 163
User Name Mapping ................................................................................................. 168
Microsoft Services for NFS troubleshooting .................................................................... 169
Microsoft Services for NFS command-line tools .............................................................. 169
Optimizing Server for NFS performance ....................................................................... 170
Print services for UNIX ................................................................................................ 170
D Other network file and print services ................................................ 173
File and Print Services for NetWare (FPNW) .............................................................................. 173
Installing Services for NetWare .......................................................................................... 173
Managing File and Print Services for NetWare .................................................................... 174
Creating and managing NetWare users .............................................................................. 175
Adding local NetWare users ....................................................................................... 176
Enabling local NetWare user accounts ......................................................................... 176
Managing NCP volumes (shares) ....................................................................................... 177
Creating a new NCP share ......................................................................................... 178
Modifying NCP share properties ................................................................................. 178
Print Services for NetWare ................................................................................................ 178
Point and Print from Novell to Windows Server 2003 ..................................................... 178
Additional resources .................................................................................................. 179
AppleTalk and file services for Macintosh ................................................................................... 179
Installing the AppleTalk protocol ......................................................................................... 179
Installing File Services for Macintosh ................................................................................... 179
Completing setup of AppleTalk protocol and shares .............................................................. 179
Print services for Macintosh ................................................................................................ 180
Installing Print Services for Macintosh .................................................................................. 180
Point and Print from Macintosh to Windows Server 2003 ...................................................... 180
E Configuring storage system for Web access (optional) ......................... 181
Setting up an Internet connection .............................................................................................. 181
F Regulatory compliance and safety .................................................... 183
Federal Communications Commission notice .............................................................................. 183
Class A equipment ........................................................................................................... 183
Class B equipment ............................................................................................................ 183
Declaration of conformity for products marked with the FCC logo, United States only ................ 184
Modifications .................................................................................................................. 184
Cables ............................................................................................................................ 184
Laser compliance .................................................................................................................... 184
International notices and statements .......................................................................................... 185
Canadian notice (Avis Canadien) ....................................................................................... 185
Class A equipment ..................................................................................................... 185
Class B equipment ..................................................................................................... 185
European Union notice ...................................................................................................... 185
8
BSMI notice ..................................................................................................................... 186
Japanese notice ............................................................................................................... 186
Korean notice A&B ........................................................................................................... 186
Class A equipment ..................................................................................................... 186
Class B equipment ..................................................................................................... 186
Safety ................................................................................................................................... 187
Battery replacement notice ................................................................................................ 187
Taiwan battery recycling notice .......................................................................................... 187
Power cords ..................................................................................................................... 187
Japanese power cord notice .............................................................................................. 188
Electrostatic discharge ....................................................................................................... 188
Preventing electrostatic discharge ................................................................................. 188
Grounding methods ................................................................................................... 188
Waste Electrical and Electronic Equipment (WEEE) directive ......................................................... 188
Czechoslovakian notice ..................................................................................................... 188
Danish notice .................................................................................................................. 189
Dutch notice .................................................................................................................... 189
English notice .................................................................................................................. 189
Estonian notice ................................................................................................................ 190
Finnish notice ................................................................................................................... 190
French notice ................................................................................................................... 190
German notice ................................................................................................................. 190
Greek notice .................................................................................................................... 191
Hungarian notice ............................................................................................................. 191
Italian notice .................................................................................................................... 191
Latvian notice .................................................................................................................. 191
Lithuanian notice .............................................................................................................. 192
Polish notice .................................................................................................................... 192
Portuguese notice ............................................................................................................. 192
Slovakian notice ............................................................................................................... 193
Slovenian notice ............................................................................................................... 193
Spanish notice ................................................................................................................. 193
Swedish notice ................................................................................................................. 193
Glossary .......................................................................................... 195
Index ............................................................................................... 199
All-in-One Storage System 9
Figures
13
Internet options screen ............................................................................................. 251
HP StorageWorks 400r All-in-One Storage System front panel ...................................... 352
HP StorageWorks 400r All-in-One Storage system rear panel ....................................... 363
AiO400t front panel (bezel on) ................................................................................. 384
AiO400t front panel (bezel off) ................................................................................. 395
AiO400t rear panel ................................................................................................ 396
HP StorageWorks 600 All-in-One Storage System front panel ....................................... 417
HP StorageWorks 600 All-in-One Storage System rear panel ........................................ 428
SAS/SATA hard drive LEDs ....................................................................................... 439
Storage process management example ...................................................................... 4610
Configuring arrays from physical drives ...................................................................... 4711
RAID 0 (data striping) (S1-S4) of data blocks (B1-B12) ................................................ 4712
Two arrays (A1, A2) and five logical drives (L1 through L5) spread over five physical
drives .................................................................................................................... 49
Application storage infrastructure .............................................................................. 5414
Shared folder storage infrastructure ........................................................................... 5515
ASM main window ................................................................................................. 5616
Storage Allocation page .......................................................................................... 7017
Example of alert ................................................................................................... 11318
System administrator view of Shadow Copies for Shared Folders ................................. 13419
Shadow copies stored on a source volume ............................................................... 13520
Shadow copies stored on a separate volume ............................................................ 13521
Accessing shadow copies from My Computer ........................................................... 13922
Client GUI ........................................................................................................... 14023
Recovering a deleted file or folder ........................................................................... 14224
Properties dialog box, Security tab .......................................................................... 14525
Advanced Security settings dialog box, Permissions tab ............................................. 14626
User or group Permission Entry dialog box ............................................................... 14727
Advanced Security Settings dialog box, Auditing tab ................................................. 14828
Select User or Group dialog box ............................................................................. 14829
Auditing Entry dialog box for folder name NTFS Test ................................................. 14930
10
Advanced Security Settings dialog box, Owner tab ................................................... 15031
File and Print Services for NetWare dialog box ......................................................... 17532
New User dialog box ............................................................................................ 17633
NetWare Services tab ........................................................................................... 17734
Automatic configuration settings .............................................................................. 18135
Proxy server settings .............................................................................................. 18236
All-in-One Storage System 11
Tables
Document conventions ............................................................................................. 151
Network access methods ......................................................................................... 192
Installation and Configuration checklist ...................................................................... 203
AiO Configurations ................................................................................................. 224
Server configuration steps ........................................................................................ 305
HP StorageWorks 400r All-in-One Storage System front panel components ..................... 356
HP StorageWorks 400r All-in-One Storage System rear panel components ..................... 367
AiO400t front panel components (bezel on) ............................................................... 388
AiO400t front panel components (bezel off) ............................................................... 399
AiO400t rear panel components .............................................................................. 3910
HP StorageWorks 600 All-in-One front panel components ............................................ 4111
HP StorageWorks 600 All-in-One Storage System rear panel components ...................... 4212
SAS and SATA hard drive LED combinations ............................................................... 4313
Summary of RAID methods ....................................................................................... 4814
Software support .................................................................................................... 5215
Actions pane quick reference .................................................................................... 5716
Selecting storage group components to host ............................................................... 6317
Selecting database components to host ...................................................................... 6618
Advanced window items .......................................................................................... 7219
Descriptions of RAID levels ....................................................................................... 7320
Operating status: Exchange properties ...................................................................... 9521
Details tab: Exchange storage group properties .......................................................... 9522
Storage tab: Exchange storage group component properties ........................................ 9523
Mail Store tab: Exchange storage group component properties ..................................... 9624
Public Store tab: Exchange storage group component properties ................................... 9725
Log tab: Exchange storage group component properties .............................................. 9726
Operating status: Shared folder properties ................................................................. 9827
Storage tab: Shared folder properties ...................................................................... 10428
Operating status: SQL Server properties ................................................................... 10029
Storage tab: SQL Server database component properties ........................................... 10030
Data File tab: SQL Server database component properties ......................................... 10131
12
Log tab: SQL Server database component properties ................................................. 10132
Operating status: User-defined application properties ................................................ 10233
Storage tab: User-defined application properties ....................................................... 10234
Operating status: Data Protection properties ............................................................. 10335
Storage tab: Shared folder properties ...................................................................... 10436
Storage tab: Shared folder properties ...................................................................... 10437
Virtual Library Properties ........................................................................................ 10538
Operating status: General tab ................................................................................ 10639
Storage tab: HP All-in-One Storage System logical disk properties ............................... 10740
Storage tab: HP All-in-One Storage System volume properties ..................................... 10741
Operating status: Application server volume properties .............................................. 10942
Storage tab: Application server volume properties ..................................................... 10943
Operating system problems .................................................................................... 11144
Alert descriptions .................................................................................................. 11345
Tasks and utilities needed for storage system configuration ......................................... 12546
Authentication table .............................................................................................. 16447
MSNFS command-line administration tools ............................................................... 16948
All-in-One Storage System 13
14
About this guide
This guide provides information for setting up, configuring, and administering the HP StorageWorks
All-in-One Storage Systems.
• HP StorageWorks 400r All-in-One Storage System
• HP StorageWorks 400t All-in-One Storage System
• HP StorageWorks 600 All-in-One Storage System
This guide is available on the HP web site and is also provided as a PDF document on the HP
StorageWorks All-in-One Storage System documentation CD.
Intended audience
This guide is intended for use by network and IT professioinals who are experienced with the following:
•
Microsoft ®administrative procedures
• System and storage configurations
Related documentation
The following documents provide related information:
• HP StorageWorks All-in-One Storage System Quick Start Instructions
• HP Integrated Lights-Out 2 User Guide
• HP StorageWorks All-in-One Storage System Release Notes
• HP StorageWorks Data Protector Express User's Guide and Technical Reference
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Disk Storage Systems and then select your product.
Document conventions and symbols
Table 1 Document conventions
ElementConvention
Cross-reference links and e-mail addressesBlue text: Table 1
ttp://www.hp.com
Bold text
Website addressesBlue, underlined text: h
• Keys that are pressed
• Text typed into a GUI element, such as a box
All-in-One Storage System 15
Monospace text
ElementConvention
• GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
Text emphasisItalic text
• File and directory names
• System output
• Code
• Commands, their arguments, and argument values
Monospace, italic text
Monospace, bold text
• Code variables
• Command variables
Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
Rack stability
Rack stability protects personnel and equipment.
About this guide16
WARNING!
To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, fasten racks together securely.
• Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
All-in-One Storage System 17
HP websites
For additional information, see the following HP websites:
•http://www.hp.com
•http://www.hp.com/go/storage
•http://www.hp.com/service_locator
•http://www.hp.com/support/manuals
•http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocsFeedback@hp.com. All submissions become the property of HP.
About this guide18
1 Installing and configuring the server
Setup overview
Your HP StorageWorks All-in-One Storage System comes preinstalled with the Windows® Storage
Server™ 2003 R2 operating system. Windows Storage Server 2003 R2 extends the Windows Storage
Server 2003 operating system, providing a more efficient way to manage and control access to local
and remote resources. In addition, Windows Storage Server 2003 R2 provides a scalable,
security-enhanced Web platform for simplified branch server management, improved identity and
access management, and more efficient storage management.
Planning for installation
Before you install your HP StorageWorks All-in-One Storage System, you need to make a few decisions.
Determining a network access method
Before beginning setup and startup procedures, decide upon an access method to connect to the
storage system. The type of network access you select is determined by whether or not the network
has a Dynamic Host Configuration Protocol (DHCP) server. If the network has a DHCP server, you
can access the storage system through the direct attachment, remote browser, Remote Desktop, or
remote management methods. If your network does not have a DHCP server, you must access the
storage system through the direct attachment method.
NOTE:
The direct attachment method requires a display, keyboard, and mouse.
Table 2 Network access methods
Access method
I.E. 5.5 or
later
required?
Storage system
desktop
accessible?
YesNoDirect attachment
NoYesRemote browser
YesNoRemote Desktop
Wizard access
Directly from the storage
system desktop.
Directly from the HP
StorageWorks All-in-One
Storage System
Management Console.
Indirectly from the
storage system desktop.
NotesHP Rapid Startup
Requires a monitor,
mouse, and
keyboard.
Does not display the
storage system
desktop.
Windows Remote
Desktop capability
required on client.
All-in-One Storage System 19
Access method
I.E. 5.5 or
later
required?
Remote management
(Lights-Out 100 or
Integrated Lights-Out
2)
NOTE:
The AiO400t Storage System does not include embedded Lights-Out 100 remote management support.
This system requires the purchase and installation of the Lights-Out 100c Remote Management Card in
order to use Lights-Out 100 remote management features. For more information about the Lights-Out 100c
Remote Management Card, see
http://h18004.www1.hp.com/products/servers/management/remotemgmt/lightsout100/index.html.
Planning a network configuration
Storage system
desktop
accessible?
YesYes
Wizard access
Indirectly from the
storage system desktop.
NotesHP Rapid Startup
See the HP ProLiant
Lights-Out 100
Remote
Management User
Guide or HP
Integrated
Lights-Out 2 User
Guide for server
access instructions.
Use the Rapid Startup Wizard to configure your storage system. This wizard displays automatically
when you first start your system. Before you run the Rapid Startup Wizard, gather the network
configuration information you need, including:
• User name and administrator password (the system provides you with defaults you need to change)
• E-mail addresses to set up system alerts
• SNMP settings
• Local area network (LAN) configuration settings
To help you gather this information, see “Configuring the server on the network” on page 30.
Configuration checklist
Use the following checklist to make sure you have completed all configuration tasks for your HP
All-in-One Storage System. The steps for each task are explained in more detail in subsequent chapters
of this guide.
Table 3 Installation and Configuration checklist
1. Unpack server, check kit contents,
and become familiar with front and
back panels of storage system. Locate
and write down serial number of
storage system.
ReferenceSteps
See “Checking kit contents” on page 21.
2. If you plan to rack the server,
complete the rail installation
instructions.
Installing and configuring the server20
See the HP ProLiant rail installation instructions and
tower-to-rack conversion instructions, if applicable.
3. Connect cables; (optional) connect
a keyboard, mouse, and monitor;
power on server; and log on to the
server.
See “Powering on the server” on page 22 and “Using
the direct attach method” on page 23.
4. Access the All-in-One Management
Console.
5. Complete the storage system
configuration worksheet.
8. Install the All-in-One Storage
Manager Agent on network application
servers.
9. Configure storage system for Web
access, if necessary.
Installing the server
To install your HP StorageWorks All-in-One Storage System, follow the instructions in the sections
below:
• Locating and writing down the serial number
• Checking kit contents
• Powering on the server
See “Accessing the All-in-One Management
Console” on page 23.
See “Server configuration steps” on page 30.
See “Running the Rapid Startup Wizard” on page 32.6. Run Rapid Startup Wizard.
See “Completing system configuration” on page 32.7. Complete system configuration.
See “Installing the All-in-One Storage Manager
Agent” on page 33.
See “Configuring storage server for Web access
(optional)” on page 181.
Locating and writing down the serial number
Before completing the installation portion of this guide, locate and write down the storage system's
serial number, which you may need to access the All-in-One Storage Manager (ASM) later on during
the set up process.
The All-in-One Storage System serial number is located in three places:
• Top of the server
• Back of the server
• Inside the server shipping box
Checking kit contents
Remove the contents, making sure you have all the components listed below. If components are missing,
contact HP technical support.
• HP StorageWorks All-in-One Storage System (with operating system preloaded)
• Power cord(s)
• Product Documentation and Safety and Disposal Documentation CD
• HP StorageWorks All-in-One Storage System Recovery DVD
• End User License Agreement
• Certificate of Authenticity Card
All-in-One Storage System 21
NOTE:
Depending on your system, the following components might also be included:
• Bezel, bezel brackets, and screws
• Slide rail assembly
• Tower-to-rack conversion kit
•
HP ProLiant Essentials Integrated Lights-Out 2 Advanced Pack
•
HP ProLiant Essentials Lights-Out 100i Advanced Pack
Powering on the server
Power on the server after connecting the cables. For more information on your storage system model's
hardware components, see “Server components” on page 35.
1. Power on the server by pushing the power button. The power LED illuminates green.
2. When the server powers on, an installation progress screen is displayed. The installation process
takes approximately 10 to 15 minutes to complete and the server will reboot twice. No user
interaction is required.
CAUTION:
Do not interrupt the installation process; when the installation sequence is complete, the
system prompt appears.
3. See “Accessing the All-in-One Management Console” on page 23 to set up server access.
Factory image
The HP All-in-One Storage System is preconfigured with default storage settings and preinstalled with
the Windows Storage Server 2003 R2 operating system (OS). This section provides additional details
about the preconfigured storage.
Physical configuration
The DON’T ERASE logical disk supports the recovery process only and does not host a secondary
operating system. If the operating system has a failure that might result from corrupt system files, a
corrupt registry, or the system hangs during boot, see “System recovery” on page 121.
Data volumes are not carved at the factory or by the System Recovery DVD, and must be configured
manually by the end user. Be sure to back up your user data, and then use the System Recovery DVD
to restore the server to the factory default state as soon as conveniently possible.
Table 4 AiO Configurations
• AiO400r
• AiO400t
Logical Disk 2Logical Disk 1
• DON'T ERASE Volume• Operating System Volume
• RAID 5• RAID 5
• Physical Drives 1–4• Physical Drives 1–4
Installing and configuring the server22
• DON'T ERASE Volume• Operating System Volume
AiO600
• RAID 5• RAID 5
• Physical Drives 1–6• Physical Drives 1–6
Default boot sequence
The BIOS supports the following default boot sequence:
1. DVD-ROM
2. HDD
3. PXE (network boot)
Under normal circumstances, the storage system boots up from the OS logical drive.
• If the system experiences a drive failure, the drive displays an amber disk failure LED.
• If a single drive failure occurs, it is transparent to the OS.
Accessing the All-in-One Management Console
Before accessing the All-in-One Management Console, verify that the storage system is completely
installed in the rack, and that all cables and cords are connected.
To access the All-in-One Management Console, you can use these access methods:
Direct attach To connect directly to the storage system without using the network.
Remote browser To establish a browser-based connection to the All-in-One Management
Console from a remote client running Internet Explorer 5.5 (or later).
Remote Desktop To establish a connection from a remote client without using a browser.
This method requires the client to have Windows Remote Desktop
capability.
Remote management To establish a browser-based connection from a remote client using the
HP Lights-Out 100 (LO100) or HP Integrated Lights-Out 2 (iLO 2)
interface.
For more information, see “Planning for installation” on page 19.
IMPORTANT:
An IP address can be substituted for a storage system's serial number and hyphen when using either remote
browser or Remote Desktop methods to access the All-in-One Management Console. For example: 192.0.0.1
can be substituted for TWT08466-.
Using the direct attach method
You can access the All-in-One Management Console using a monitor, mouse, and keyboard directly
attached to the storage system.
All-in-One Storage System 23
To connect the storage system to a network using the direct attach method
1. Log on to the HP All-in-One Storage System with the default user name administrator and
the password hpinvent.
The HP All-in-One Storage System Management Console and Rapid Startup Wizard start
automatically.
NOTE:
You can change the administrator name and password when you configure the server using
the Rapid Startup Wizard. See “Running the Rapid Startup Wizard” on page 32.
2. To complete network configuration using the Rapid Startup Wizard, see
“Configuring the server on the network” on page 30.
Using the remote browser method
The storage system ships with DHCP enabled on the network port. If the server is placed on a
DHCP-enabled network and the serial number of the device is known, the server can be accessed
through a client running Internet Explorer 5.5 (or later) on that network using the TCP/IP 3202 port.
IMPORTANT:
Before you begin this procedure, ensure that you have the following:
• Windows-based PC loaded with Internet Explorer 5.5 (or later) on the same local network as the storage
system
• DHCP-enabled network
• Serial number or IP address of the storage system
To connect the server to a network using the remote browser method, you must first ensure that the
client is configured to download signed ActiveX controls.
To enable ActiveX controls
Installing and configuring the server24
1. On the remote client machine, open the Internet Explorer web browser and select Tools > Internet
Options > Security.
Figure 1 Internet options screen
2. On the Security screen, select Internet or Local intranet web content zone, then click Custom
Level.
3. Scroll down to locate the ActiveX Controls and plug-ins settings.
4. At Download signed ActiveX controls settings, select Enable to enable ActiveX or Prompt to launch
a notice requiring approval before ActiveX is enabled.
5. Click OK to close the Security Settings dialog box.
6. If prompted Are you sure you want to change the security settings for this zone, click YES.
7. On the Internet Options dialog box, click OK to finish.
To connect the storage system to a network using the remote browser method
1. On the remote client machine open Internet Explorer and enter https:// and the serial number
of the storage system followed by a hyphen (-), and then:3202. For example,
https://D4059ABC3433-:3202. Press Enter.
NOTE:
If you are able to determine the IP address from your DHCP server, you can substitute the
IP address for the serial number and hyphen (-). For example: 192.100.0.1:3202.
2. Click OK on the Security Alert prompt.
All-in-One Storage System 25
3. Log on to the HP All-in-One Storage System with the default user name administrator and
the password hpinvent.
NOTE:
You can change the administrator name and password when you configure the server using
the “Running the Rapid Startup Wizard” on page 32.
4. To complete network configuration using the Rapid Startup Wizard, see
“Configuring the server on the network” on page 30.
IMPORTANT:
If you are using the remote browser method to access the All-in-One Management Console and Rapid
Startup Wizard, always close the remote session before closing your Internet browser. Closing the Internet
browser does not close the remote session. Failure to close your remote session impacts the limited number
of remote sessions allowed on the storage system at any given time.
Using the Remote Desktop method
Remote Desktop provides the ability for you to log onto and remotely administer your server, giving
you a method of managing it from any client. Installed for remote administration, Remote Desktop
allows only two concurrent sessions. Leaving a session running takes up one license and can affect
other users. If two sessions are running, additional users will be denied access.
To connect the HP All-in-One Storage System to a network using the Remote Desktop method
1. On the PC client, select Start > Run. At Open, type mstsc, then click OK.
2. Enter the serial number of the storage system followed by a hyphen (-) in the Computer box and
click Connect. For example: D4059ABC3433-.
NOTE:
If you are able to determine the IP address from your DHCP server, you can substitute the
IP address for the serial number and hyphen (-). For example: 192.100.0.1.
3. Log on to the HP All-in-One Storage System with the default user name administrator and
the password hpinvent.
The All-in-One Management Console and Rapid Startup Wizard start automatically.
NOTE:
You can change the administrator name and password when you configure the server using
the “Running the Rapid Startup Wizard” on page 32.
4. To complete network configuration using the Rapid Startup Wizard, see
“Configuring the server on the network” on page 30.
Installing and configuring the server26
Logging off and disconnecting
Remote Desktop provides two options when closing a client: you can either disconnect or log off the
system.
Disconnecting leaves the session running on the server. You can reconnect to the server and resume
the session. If you are performing a task on the server, you can start the task and disconnect from the
session. Later, you can log back on the server, re-enter the session, and either resume the task or
check results. This is especially helpful when operating over a remote connection on a long-distance
toll line.
Ending the session is known as logging off. Logging off ends the session running on the server. Any
applications running within the session are closed, and unsaved changes made to open files will be
lost. The next time you log onto the server, a new session is created.
Remote Desktop requires that all connecting users be authenticated, which is why users must log on
each time they start a session.
Telnet Server
Telnet Server is a utility that lets users connect to machines, log on, and obtain a command prompt
remotely. Telnet Server is preinstalled on the storage system, but must be activated before use.
CAUTION:
For security reasons, the Telnet Server is disabled by default. The service needs to be modified to enable
access to the storage system with Telnet.
Enabling Telnet Server
The Telnet Server service needs to be enabled prior to its access. The service can be enabled by
opening the services MMC:
1. Select Start > Run, and then enter services.msc.
2. Locate and right-click the Telnet service and then select Properties.
3. Choose one of the following:
• For the Telnet service to start up automatically on every reboot, in the Startup Type drop-down
box click Automatic, and then click OK.
• For the Telnet service to be started manually on every reboot, in the Startup Type drop-down
box click Manual, and then click OK.
On the storage system, access the command line interface either by Remote Desktop or a direct
connection, and then enter the following command:
net start tlntsvr
Sessions information
The sessions screen provides the ability to view or terminate active sessions.
All-in-One Storage System 27
Using remote management methods
HP StorageWorks All-in-One Storage Systems provide remote management functionality through HP
ProLiant Lights-Out technologies. The AiO400r Storage System includes a Lights-Out 100 (LO100)
port with Advanced features. The AiO600 Storage System includes an Integrated Lights-Out 2 (iLO
2) port with Advanced features.
The AiO400t Storage System does not include embedded Lights-Out 100 remote management support.
This system requires the purchase and installation of the Lights-Out 100c Remote Management Card
in order to use Lights-Out 100 remote management features. For more information about the Lights-Out
100c Remote Management Card, see http://h18004.www1.hp.com/products/servers/management/
remotemgmt/lightsout100/index.html.
For more information about HP ProLiant Lights-Out technologies, see http://h18013.www1.hp.com/
products/servers/management/remotemgmt.html.
Using the Lights-Out 100 method
HP Lights-Out 100 allows you to remotely manage HP All-in-One Storage Systems remotely over an
Ethernet connection. It provides embedded KVM over IP for full remote graphical console capabilities.
This complements the virtual media and power control for complete entry level Lights-Out remote
management. LO100 also enables anytime access to system management information such as hardware
health and event logs.
For more information on using HP LO100, see the HP ProLiant Lights-Out 100 Remote Management
User Guide.
To quickly set up LO100 using the default settings for LO100 Advanced features on AiO400r and
AiO400t Storage Systems, follow these steps:
1. Ensure that a network cable is connected to the LO100 port located on the back of the storage
system.
NOTE:
This connection method is easiest when the connection is to a DHCP and DNS supported
network.
2. If you are using DHCP (IP addressing), you will need to input a static IP address by using the
direct attach method and the IPMI section of the BIOS to read the DHCP address. If you are not
using DHCP, use this procedure to set a static IP address.
3. Using the methods described in the HP ProLiant Lights-Out 100 Remote Management User Guide,
connect to the LO100 port.
IMPORTANT:
Log on using the default LO100 user name admin and password admin.
4. If desired, you can change the default user name and password on the administrator account to
your predefined selections.
5. Set up your user accounts, if using the local accounts feature.
6. Ensure that LO100 advanced features are activated. If they are not, activate these features by
entering a license key from the included HP ProLiant Essentials Lights-Out 100i Advanced Pack.
Installing and configuring the server28
7. Access the HP All-in-One Storage System using the LO100 Remote Console functionality. Log on
to the HP All-in-One Storage System with the default user name administrator and the
password hpinvent. The HP All-in-One Storage System Management Console starts automatically.
NOTE:
When the Remote Console feature is enabled, you can get access to the storage system's
login screen.
The Lights-Out 100 port comes with factory default settings, which the administrator can change. See
the HP ProLiant Lights-Out 100 Remote Management User Guide for information about changing these
settings. To obtain this guide, go to http://www.hp.com/support/manuals, navigate to the servers
section, and select Server management. In the ProLiant Essentials Software section, select HP Lights-Out
100i (LO100i) Software.
Using the Integrated Lights-Out 2 method
Integrated Lights-Out 2 (iLO 2) is HP's fourth generation of Lights-Out management technology that
allows you to perform virtually any system administrator or maintenance task remotely as if you were
using its keyboard, mouse and monitor, power button and floppy, CD or USB key, whether or not the
server is operating. It is available on the AiO600 in two forms, iLO 2 Standard and iLO 2 Advanced.
iLO 2 Standard provides basic system board management functions, diagnostics and essential
Lights-Out functionality on supported storage systems. iLO 2 Advanced provides advanced remote
administration functionality as a licensed option, which is included with the HP All-in-One Storage
System.
The Integrated Lights-Out port on the storage system can be configured through the Rapid Startup
Wizard or through the iLO 2 ROM-Based Setup Utility (RBSU). SNMP is enabled and the Insight
Management Agents are preinstalled.
The HP iLO 2 management processor provides multiple ways to configure, update, operate, and
manage servers remotely. The HP StorageWorks 600 All-in-One Storage System is preconfigured
with iLO 2 default factory settings, including a default user account and password. These settings can
be found on the iLO 2 Default Network Settings tag on the front of the server. If iLO 2 is connected
to a network running DNS and DHCP, you can use it immediately without changing any settings.
For more information on using HP iLO 2, see the HP Integrated Lights-Out 2 User Guide.
To quickly set up iLO 2 using the default settings for iLO 2 Standard and iLO 2 Advanced features on
AiO600 Storage System, follow these steps:
1. Ensure that a network cable is connected to the iLO 2 port located on the back of the storage
system.
NOTE:
This connection method is easiest when the connection is to a DHCP and DNS supported
network.
2. If not using dynamic DHCP (IP addressing), you will need to input a static IP address by using
the direct attach method and the iLO 2 RBSU.
All-in-One Storage System 29
3. Using the methods described in the HP Integrated Lights–Out 2 User Guide, connect to the iLO
2 port.
NOTE:
To find the default iLO 2 log on settings, see the iLO 2 Default Network Settings card attached
to your server. The default DNS, administrator name, and password needed to log on will
be on this card.
4. If desired, you can change the default user name and password on the administrator account to
your predefined selections.
5. Set up your user accounts, if using the local accounts feature.
6. Activate iLO 2 advanced features by entering a license key from the included HP ProLiant Essentials
Integrated Lights-Out 2 Advanced Pack.
7. Access the HP All-in-One Storage System using the iLO 2 Remote Console functionality. Log on
to the HP All-in-One Storage System with the default user name administrator and the
password hpinvent. The All-in-One Management Console starts automatically.
NOTE:
When the Remote Console feature is enabled, you can get access to the storage system's
login screen.
The Integrated Lights-Out 2 port comes with factory default settings, which the administrator can
change. Administrators may want to add users, change SNMP trap destinations, or change networking
settings. See the HP Integrated Lights-Out 2 User Guide for information about changing these settings.
To obtain this guide, go to http://www.hp.com/support/manuals, navigate to the servers section,
and select Server management. In the ProLiant Essentials Software section, select HP Integrated
Lights-Out 2 (iLO 2) Standard Firmware.
Configuring the server on the network
Before you begin
When first powering on the storage system you need to have some configuration data readily available
to complete the Running the Rapid Startup Wizard. Complete the Server configuration steps and use
the data collected to initialize the storage system.
NOTE:
Ensure you are logged onto the HP All-in-One Storage System as a local or domain administrator.
Table 5 Server configuration steps
Configuration Steps
Administrative Identity
Installing and configuring the server30
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