HP SERVER TC3100, SERVER TC4100 User Manual

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HP Server Ultra3
Non-hot Swap
(68-pin) Hard Disk Drive
Installation Guide
HP Part Number 5990-2610
Printed in January 2002
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Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not
be liable for errors contained herein or for incidental or consequential damage s in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another langua ge without the prior written consent of Hewlett­Packard Company.
®
NetWare
and UnixWare Windows NT, NTAS of Microsoft Corporation. SCO Cruz Operation, Inc. Banyan Systems Incorporated. OS/2 Business Machines Corporation. 3M Mining and Manufacturing Company. Torx CamCar/Textron, Inc. SCSI Select
®
Linux
is a registered trademark of Linus Torvalds.
®
are registered trademarks of Novell, Inc. Microsoft®
®
, MS-DOS and Windows 2000® are registered trademarks
®
UNIX® is a registered trademark of The Santa
®
and VINES® are the registered trademark of Banyan
is the registered trademark of the International
®
is a registered trademark of Minnesota
TM
TM
is a registered trademark of Adaptec, Inc.
is a registered trademark of
Hewlett-Packard Company Network Server Division Technical Communications/MS 45SLE 10955 Tantau Avenue Cupertino, CA 95014 USA
© Copyright 2002, Hewlett-Packard Company.
Audience A ssumptions
This guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
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It is HP's position that the HP Server product line being acquired is normally located in spaces frequented only by service personnel for maintenance, repair or occasional monitoring. Pursuant to FAR 39.204(d), this product is not required to comply with the accessibility standards at 36 CFR part 1194 published under Section 508 of the Rehabilitation Act.
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Contents
1 Prepare Drive for Installation.......................................................................... 1
Introduction........................................................................................................1
General Installation Steps ............................................................................. 1
Step 1: Prepare for Installation .......................................................................... 2
Tools You Need.............................................................................................2
Setup Information You Need.........................................................................2
Unpack the Drive...........................................................................................3
Step 2: Determine the Drive Type ..................................................................... 3
Step 3: Set the SCSI Address ........................................................................... 8
Step 4: Continue Installation............................................................................ 16
2 Mount the Drive in the Server L or T Series................................................ 17
Step 1: Mount the Drive in the System ............................................................17
Step 2: Connect the Drive Activity Light........................................................... 18
Step 3: Connect the Drive................................................................................ 22
Step 4: Configure the Drive ............................................................................. 23
A Jumper Settings............................................................................................. 25
Jumper Legend................................................................................................ 25
B Returning HP Hard Disk Drives.................................................................... 27
C Warranty and Support...................................................................................29
Hardware Warranty.......................................................................................... 29
HP Repair and Telephone Support.................................................................. 29
Index.................................................................................................................... 31
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1 Prepare Drive for Installation

Introduction

This chapter describes the tools, setup information and the steps necessary to install a 68-pin SCSI hard disk drive into an HP Server. The drives documented in this guide are listed in Table 1-1.
Table 1-1. Hard Disk Drive Product Numbers
HP Product Number Capacity RPM
P1167A 18.2 GB 10000 P4616A 18.2 GB 10000 P1169A 36.4 GB 10000 P3578A 73.4 GB 10000
These HP Ultra3 drives can operate in either Single-Ended (SE) mode as Ultra drives with a maximum bus data rate of 40 MB/sec or in Low-Voltage Differential (LVD) mode as Ultra3 drives with a maximum bus data rate of 160 MB/sec. The terminator on the cable, other drives on the bus, and/or the host controller card, determines whether the drive runs in SE or LVD mode.
NOTE For any drive to run in LVD mode, all SCSI components on
that bus must be in LVD mode.

General Installation Steps

In general, the steps for installing a hard drive are shown below. Please refer to the detailed instructions in each step before attempting to install your drive.
1. Prepare for Installation
2. Determine the Drive Type
3. Set the SCSI Address
5. Mount the Drive in the System
6. Connect the Drive Activity Light (if appropriate)
7. Connect the Drive
8. Configure the Drive
NOTE Drives with the same product number can be of different types
and require different jumper settings. Match your drive with the type shown in the figures before installation.
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Chapter 1 Prepare Drive for Installation

Step 1: Prepare for Installation

Gather the tools and the setup information you need to install the drive, before removing the drive from its packaging.

Tools You Need

To install the disk drive, you need the following tools:
Tweezers, needle-nose pliers or a similar tool for setting configuration
jumpers.
TM
A Torx

Setup Information You Need

Before you begin, you need the fo llowing setup information:
The HP Operations and Maintenance Guide for your system or
Information Assistant on the HP Server Navigator CD-ROM.
The SCSI addresses available in your system. (Refer to your system in
Information Assistant on the HP Server Navigator CD-ROM for information on determining available SCSI addresses.)
T-15 screwdriver or a regular blade screwdriver.
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Chapter 1 Prepare Drive for Installation

Unpack the Drive

CAUTION Shock: Hard disk drives are very susceptible to mechanical
shock and can be damaged by a drop as short as one-quarter of an inch (.64 cm). Take care when unpacking and handling the disk drive. If the drop would crack an egg, it will damage the drive.
Static: Protect the hard disk drive from static electricity by
leaving it in its antistatic bag until you are ready to install it. Use an antistatic wrist strap and a grounding mat (3M 8501/8502/8505 or equivalent). If an antistatic work area is not available, touch any unpainted metal surface to discharge static electricity before handling the drive.
When you remove the hard disk drive from the antistatic bag,
handle it only by the frame. Do not touch the electrical components. Place the drive on the antistatic bag whenever you set it down.
After gathering the information and tools:
Remove the drive from the packaging.

Step 2: Determine the Drive Ty pe

The type of the drive varies and drives with the same part number may be of different types.
Match the drive you unpacked with the type of drive shown in Figure 1-1.
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Figure 1-1. Identification of the Different Types of Drives (1 of 2)
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Figure 1-1. Identification of the Different Types of Drives (2 of 2)
NOTE Some of the product numbers are duplicated, because the type
of drive shipped is not always the same. Therefore, it is important that you match your drive to the correct type.
The types of drives differ in that the jumpers are in different locations. Refer to the appropriate illustration (Figure 1-2 to 1-7) for your type of drive, and note the location of the jumpers.
Appendix A, "J umper Settings" shows a legend describing the abbreviations used for the drive control settings and jumper control settings of the individual drives.
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Figure 1-2. Component Identification, Type 1 Drives
J6
SCSI Connector
Power Connector
Figure 1-3. Component Identification, Type 2 Drives
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J6
SCSI Connector
Power Connector
Figure 1-4. Component Identification, Type 3 Drives
SCSI Connector
CN2
Power Connector
Figure 1-5. Component Identification, Type 4 Drives
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Figure 1-6. Component Identification, Type 5 Drives
J3
SCSI Connector
Power Connector
Figure 1-7. Component Identification, Type 6 Drives

Step 3: Set the SCSI Address

The SCSI address is set using jumpers located on the drive. SCSI addresses range from 0 to 15.
Each drive is preset to SCSI address 3.
Address 7 is reserved for communications with the SCSI host bus adapter.
Set the drive to the lowest available SCSI address. Address 0 should be used for the first drive in the system. Typically, address 1 is assigned to the second hard disk drive, address 2 is assigned to the third drive, and so forth.
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This step assumes the jumpers are accessible. If they are not accessible, it may be necessary to remove the mounting tray or bracket to adjust the settings.
Each device on the channel needs a different SCSI address. If this is the first hard drive in the system, complete this step to verify the jumper is set correctly. If this is one of two or more SCSI devices in the system (and not the first drive), you must change the SCSI address for the drive.
If you are connecting an Ultra3 SCSI drive to a narrow SCSI cable and
narrow SCSI controller, set the SCSI address from 0 to 6.
If you are connecting an Ultra3 SCSI drive to a wide SCSI cable and wide
SCSI controller, set the SCSI address from 0 to 15.
Detailed descriptions of all the jumpers are provided in the "Jumper Settings" appendix. Figures 1-8 to 1-13 show the default SCSI address settings for each drive.
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R R L A A A A E E E 3 2 1 0 S S D
J4
17
J4
7
1
J6
G
A
R R R R E E E P E D M S S S D S S E
J6
A
G
68-Pin SCSI Connector
J4
1
SCSI 0
SCSI 3
10
SCSI 4
SCSI 8
SCSI 12
SCSI 5
SCSI 9
SCSI 13
SCSI 6 SCSI 7
SCSI 10 SCSI 11
SCSI 14
SCSI 15
Figure 1-8. SCSI Address Settings, Type 1 Drives
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J6
A0A1A2A
1
L E
3
D
1
J6
J6
1
SCSI 0 SCSI 1 SCSI 2 SCSI 3
SCSI 4
SCSI 5 SCSI 6 SCSI 7
SCSI 9 SCSI 10 SCSI 11SCSI 8
SCSI 12 SCSI 13 SCSI 14 SCSI 15
Figure 1-9. SCSI Address Settings, Type 2 Drives
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J6
A0A1A2A
1
L E
3
D
1
J6
J6
1
SCSI 0 SCSI 1 SCSI 2 SCSI 3
12
SCSI 4
SCSI 12 SCSI 13 SCSI 14 SCSI 15
SCSI 5 SCSI 6 SCSI 7
SCSI 9 SCSI 10 SCSI 11SCSI 8
Figure 1-10. SCSI Address Settings, Type 3 Drives
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L E D
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CN2
A0A1A2A3W
1
CN2
S
P
E
CN2
1
SCSI 0 SCSI 1 SCSI 2 SCSI 3
SCSI 4
SCSI 12 SCSI 13 SCSI 14 SCSI 15
SCSI 5 SCSI 6 SCSI 7
SCSI 9 SCSI 10 SCSI 11SCSI 8
Figure 1-11. SCSI Address Settings, Type 4 Drives
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Figure 1-12. SCSI Address Settings, Type 5 Drives
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J3
A3A2A1A
1
DSS
0
J3
J3
1
SCSI 0 SCSI 1 SCSI 2 SCSI 3
L
W
E
E
P
D
27
SCSI 4
SCSI 8
SCSI 12 SCSI 13 SCSI 14 SCSI 15
SCSI 5 SCSI 6 SCSI 7
SCSI 9 SCSI 10
SCSI 11
Figure 1-13. SCSI Address Settings, Type 6 Drives
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Chapter 1 Prepare Drive for Installation

Step 4: Continue Installation

If you are installing the drive in an HP Server L or T Series, continue with Chapter 2. If you are installing the drive in an HP Netserver E Series, refer to the HP Netserver E Series Installation Guide.
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2 Mount the Drive in the Server L or
T Series
This chapter describes the installation of a drive in the Server L or T series.

Step 1: Mount the Drive in the Sy stem

Use the tray with the drive activity light for mounting a drive in the front of a Server. The drives are shipped already mounted on the tray. To purchase the tray separately, order the L or T series drive tray (multipack).
Figure 2-1. L Series Drive Tray
Drive
Drive Tray
Drive Rails
Figure 2-2. T Series Drive Tray
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Chapter 2 Mount the Drive in the Server L or T Series
Consult Information Assistant on the HP Server Navigator CD-ROM for your system for additional information regarding the tray or bracket.
Attach a tray to a drive or change a factory-supplied tray (if needed) as follows:
Place the drive on a flat surface, free of static electricity, with the circuit
board of the drive facing up.
If your drive is on a tray that is not appropriate for your server, remove the
four screws attaching the drive to the tray and remove the tray. These screws can be used to mount the drive on the new tray or bracket.
Place the new tray or bracket on the drive.
Align the mounting holes on the tray or bracket with those on the drive.
Attach the tray or bracket to the drive using the four screws.
Attach the drive rails to the T series drive tray.

Step 2: Connect the Drive A ctiv ity Light

The mounting tray (D2198B) has a drive activity light on the front-panel. The drive activity light flashes during data access and the drive power-on self-test.
Connect the drive activity light for your drive as shown in Figures 2-2 to 2-7.
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Figure 2-2. Activity Light Connection, Type 1 Drives
Figure 2-3. Activity Light Connection, Type 2 Drives
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Figure 2-4. Activity Light Connection, Type 3 Drives
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Figure 2-5. Activity Light Connection, Type 4 Drives
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Figure 2-6. Activity Light Connection, Type 5 Drives
L
A3A2A1A
DSS
0
E
W
E
P
D
J3
1
Drive Activity LED
Black Cable
+5V Red Cable
27
1
J3
Figure 2-7. Activity Light Connection, Type 6 Drives
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Chapter 2 Mount the Drive in the Server L or T Series

Step 3: Connect the Drive

In this step, you install the drive in the system, and connect the SCSI data cable and the drive power cable. The SCSI cable is connected to the SCSI connector on the system board or to a SCSI host bus adapter board.
In order to run in LVD mode, the term "LVD" must also appear on the termination module. (Not all Server L Series have LVD 68-pin cables. Some Servers have cables with a single-ended (SE) active termination module on one end of the cable. This will cause the drive to run in Ultra mode (40 MB/sec or less).
NOTE HP Ultra3 SCSI drives must connect to the actively terminated
cable. Using an incorrect cable (or not using an active termination module) will cause data transmission errors. Do not use passively terminated cables with Ultra3 SCSI hard disk drives.
CAUTION The active termination module belongs on the last connector
on the cable, opposite the system board or host bus SCSI adapter. Do not remove this module.
Turn off your system and the display.
Disconnect the power cords.
Detach any external cables.
Remove the cover from the HP Server.
Remove any hardware necessary to reach the cables or insert the drive.
Consult Information Assistant on the HP Server Navigator CD-ROM for your system for instructions.
Insert the mounted hard drive in an available 5 ¼-inch drive bay.
Connect the internal power supply cable to the hard disk drive with one of
the unused cable s from the power supply unit.
Select an available connector on the SCSI cable and connect it to the disk
drive.
CAUTION The connector is keyed. Do not force the connector in the slot.
Record information about the new hard disk setup, including: model
number, capacity, and SCSI address.
Reassemble your HP Server.
Connect all the cables and power cords.
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Power up your HP Server.
NOTE If a drive recognition error displays during system startup,
press Ctrl+Alt+Del to restart the system. Do not power cycle the system because the drive recognition error will likely repeat.

Step 4: Configure the Drive

The SCSI controller is configured for the drive using a configuration utility.
If the SCSI controller is not yet configured, run the appropriate
configuration utility, included with your system.
Consult your operating system documentation for information on
formatting the disk drive for use in the system. Typically, you create one or more partitions on your new hard drive, using the guidelines in Appendix B, "Disk Drive Characteristics."
Initialize the file system, using the operating system format utility.
CAUTION No low-level format is needed. HP performs the low-level
format at the factory.
NOTE If you are experiencing problems with the drive, watch the
messages on your monitor while the system boots. A message appears if a drive is not recognized by the HP Server (which happens when the HP Server attempts to communicate with a drive before the drive has fi nished spinning up).
If the system did not recognize a hard drive:
Wait until all drives reach full speed.
Press the Reset button on the system or press the
Ctrl+Alt+Del hot-key combination to restart the HP Server without powering it down.
Do not power-down (power-cycle) the system to restart it, as
this causes all the drives to stop spinning.
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A Jumper Settings

The hard disk drives are shipped without SCSI terminators. These drives are ready to use on a SCSI cable with a built-in active terminator.
Each hard disk drive is configured at the factory for optimum performance on most systems. With the possible exception of setting the SCSI address, you should not change default settings. Changing the d isk drive configuration can cause unexpected or undesirable results.

Jumper Legend

Table A-1 lists descriptions of jumper abbreviations for all drives. All jumper­controlled features are not available on all drives. (An * indicates a factory default setting.)
Table A-1. General Jumper Description
ID
Ax SCSI Addresses (A0, A1, A2 and A3)
LED Light Emitting Diode Drive Activity Light
Not a jumper in the traditional sense. This is where the drive
DS Delay Spin-Up
On* Motor start up is delayed by the sum of the SCSI ID times 6
Off Motor start up begins immediately after system power up,
Description
See the "Set the SCSI Address" step in the chapter "Prepare Drive for Installation" for detailed information.
activity light connects to the drive.
seconds after power is applied; i.e., Drives 0 and 8 spindles start immediately, drives 1 and 9 start after a 6 second delay, drives 2 and 10 start after a 12 second delay, and so forth.
unless Motor Start Enable is on. If Motor Start Enable is on, it overrides this setting.
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Chapter A Jumper Settings
ME Motor Start Enable
On Drive spindle starts when the Start Unit command is received
from the host system. If the Delay Spin-Up feature is on, the Delay Spin-Up feature is overridden.
Off* Spindle starts immediately after power up. If Delay Spin-Up is
on, it overrides this setting.
PD Parity Disable
On Parity checking and parity error reporting by the drive is
disabled.
Off* Parity checking and parity error reporting by the drive is
enabled. The drive checks for parity and reports the results of parity checking to the host system.
RES Reserved
This pin set is not used and must remain as set at the factory.
SE Force Single-ended
On Forces Ultra/single-ended operation. Off* Drive and controller (and terminator) determines whether to
operate as Ultra3, Ultra2, or Ultra.
WP Write Protect
On The drive is write protected. Off* The drive is not write protected. * Default
NOTE Jumpers are "off," when the jumper is not installed (no
electrical connection) or "on," when the jumper is in place (completing the electrical connection).
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m
g

B Returning HP Hard Disk Drives

When returning a drive for service, repair, or replacement, use the packaging supplied with the exchange drive.
Foa
Figure C-1. Drive Repackaging
Antistatic Ba
Hard Disk Drive
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B Returning HP Hard Disk Drives
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C Warranty and Support

The hardware warranty below applies to components purchased as accessories. If your component was factory installed as part of an HP Server model, refer to the warranty statement provided with your system documentation.

Hardware Warranty

This HP Server accessory is covered by a limited hardware warranty for a period of one year from receipt by the original end-user purchaser.
Once installed in an HP Server, this accessory may carry the longer of either a one-year warranty or the remainder of the warranty period for the HP Server in which it is installed.
This accessory may be serviced through expedited part ship ment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.
The customer may be required to run HP-supplied configuration and diagnostic programs before a replacement will be dispatched or an on-site visit is authorized.
Refer to the warranty statement provided with your original HP Server system documentation for the warranty limitations, customer responsibilities, and other terms and conditions.

HP Repair and Telephone Support

Refer to the HP Warranty and Service/Support Booklet section of your HP Server system documentation for instructions on how to obtain HP repair and telephone support.
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C Warranty and Support
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Index

A
active termination, 22
D
delay spin-up, 25 disk drive
configuratio n, 25
drive
format, 23 logical partition, 23 product number, 1 Server tray, 17
drive activity light, 18, 25
Type 1, 19 Type 2, 19 Type 3, 20 Type 4, 20 Type 5, 21 Type 6, 21
drive style
Type 1, 6 Type 2, 6 Type 3, 7 Type 4, 7 Type 5, 8 Type 6, 8
F
file system initialization, 23 front mounting tray, 18
H
hardware warranty, 29 HP Information Assistant CD-ROM, 2
I
installation
general procedure, 1
internal power supply cable, 22
J
jumper descriptions, 25 jumper locations
Type 1, 6 Type 2, 6 Type 3, 7 Type 4, 7 Type 5, 8 Type 6, 8
M
mounted tray, 18
O
operating system format utility, 23
P
parity, 26 passively terminated
cables, 22
R
restart system, 23 returning a drive, 27
S
SCSI address, 25
default, 8 range, 8 typical settings, 8
SCSI address settings
Type 1, 10 Type 2, 11 Type 3, 12 Type 4, 13 Type 5, 14 Type 6, 15
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Index
SCSI addresses, 2 SCSI cable, 22 SCSI connector, 22 SCSI controller, 23 SCSI drive power cable, 22 SCSI hard drives
multiple, 9 SCSI host bus adapter, 8, 22 SCSI Select utility, 23 SCSI terminators, 25 setup information, 2 shock, 3
start unit command, 26 static electricity, 3 support, 29 system board, 22 system boot, 23
T
tools, 2
W
write protect, 26
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