HP rx1620 User Manual
HP Integrity rx1620 Maintenance Guide
HP Part Number: AB430-96014
Published: January 2012
Edition: 3
© Copyright 2005, 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
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Reproduction, adaptation, or translation of this document without prior written permission is prohibited, except as allowed under the copyright laws.
Related Documents
The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including
localized versions of key documents. Included on the CD-ROM are the Site Preparation, Operations, and Maintenance guides, which contain
in-depth troubleshooting, installation, and repair information.
The CD will autorun when you insert it into a Windows® workstation, or, point your browser at the index.htm file located under the Start directory
of the CD. All users, including UNIX®/Linux, can access a complete manual set by viewing the directory manuals. The manuals are in Adobe®
Acrobat® Reader (pdf) format.
IMPORTANT: The latest versions of these documents, and any updates to these documents, are posted under the appropriate server at
http://www.hp.com/bizsupport.
Where to Get Help
For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge
base, and monitoring and diagnostic tools, go to http://www.hp.com/support.
Contents
1 About This Document..................................................................................5
What’s in This Document...........................................................................................................5
Typographical Conventions...................................................................................................5
Related Documents...................................................................................................................5
HP Encourages Your Comments..................................................................................................6
Where to Get Help...................................................................................................................6
Information to Collect Before You Contact Support....................................................................6
2 Installing and Configuring...........................................................................7
Service Tools Required..............................................................................................................7
Installing Internal Hard Disk Drives..............................................................................................7
Installing Processors and Memory.............................................................................................10
Installing an Additional Processor.........................................................................................10
Processor Load Order....................................................................................................10
Installing Additional Memory...................................................................................................17
Supported DIMM sizes.......................................................................................................17
DIMM Locations................................................................................................................18
Installing DIMMs................................................................................................................19
Installing Additional PCI Cards.................................................................................................21
Installing a PCI Card..........................................................................................................21
Optional Management Processor Card (MP)..............................................................................24
3 Removing and Replacing Components.........................................................28
Safety Information...................................................................................................................28
Service Tools Required............................................................................................................28
Accessing a Rack Mounted Server............................................................................................28
Extend the Server from the Rack...........................................................................................28
Insert the Server into the Rack..............................................................................................29
Removing and Replacing the Front Bezel....................................................................................29
Removing the Front Bezel....................................................................................................29
Replacing the Front Bezel....................................................................................................29
Removing and Replacing the Cover...........................................................................................30
Removing the Cover...........................................................................................................30
Replacing the Cover...........................................................................................................30
Removing and Replacing System Memory..................................................................................32
Supported DIMM Sizes.......................................................................................................32
Removing System Memory...................................................................................................32
Installing System Memory....................................................................................................33
Removing and Replacing a Processor........................................................................................33
Removing a Processor.........................................................................................................34
Replacing a Processor........................................................................................................39
Removing and Replacing the System Battery...............................................................................44
Removing the System Battery...............................................................................................44
Replacing the System Battery...............................................................................................45
Removing and Replacing Fan Units...........................................................................................46
Removing the Power Supply Fan Unit....................................................................................46
Replacing the Power Supply Fan Unit....................................................................................47
Removing a Chassis Fan Unit...............................................................................................47
Replacing a Chassis Fan Unit..............................................................................................47
Removing and Replacing the Display Panel................................................................................48
Removing the Display Panel.................................................................................................48
Replacing the Display Panel................................................................................................49
Contents 3
Removing and Replacing the PCI I/O Riser Assembly..................................................................50
Removing the PCI I/O Riser Assembly...................................................................................50
Replacing the PCI I/O Riser Assembly..................................................................................52
Removing and Replacing PCI Cards..........................................................................................53
Removing a PCI Card.........................................................................................................53
Replacing a PCI Card.........................................................................................................55
Removing and Replacing an Internal Hard Disk Drive..................................................................56
Removing an Internal Hard Disk Drive...................................................................................56
Replacing an Internal Hard Disk Drive..................................................................................57
Removing and Replacing the Power Supply................................................................................59
Removing the Power Supply.................................................................................................59
Replacing the Power Supply................................................................................................60
Removing and Replacing a Removable Media Drive....................................................................61
Removing a Removable Media Drive....................................................................................62
Replacing a Removable Media Drive....................................................................................63
Removing and Replacing the Optional Management Processor Card.............................................63
Removing the Optional Management Processor Card.............................................................63
Replacing the Optional Management Processor Card.............................................................63
Removing and Replacing the Optional Management Processor Card Battery..................................65
Removing the Optional Management Processor Card Battery...................................................65
Replacing the Optional Management Processor Card Battery..................................................66
Replacing the Base Unit...........................................................................................................66
4 Parts Information......................................................................................69
Field Replaceable Parts (FRU) List..............................................................................................69
Index.........................................................................................................73
4 Contents
1 About This Document
This document describes how to maintain your HP Integrity rx1620 Server, Regulatory Model
Number: RSVLA-0406.
The document printing date and part number indicate the document’s current edition. The printing
date will change when a new edition is printed. Minor changes may be made at reprint without
changing the printing date. The document part number will change when extensive changes are
made.
Document updates may be issued between editions to correct errors or document product changes.
To ensure that you receive the updated or new editions, you should subscribe to the appropriate
product support service. See your HP sales representative for details.
IMPORTANT: The latest version of this document can be found online at http://www.hp.com/
bizsupport.
What’s in This Document
The HP Integrity rx1620 Maintenance Guide contains these chapters:
• Chapter 2: “Installing and Configuring” (page 7) Use this chapter to learn how to install
additional hot-swap disk drives and offline installation of memory DIMMs, processors, and
PCI-X cards. Also, learn how to configure your management processor and boot your HP
Server.
• Chapter 3: “Removing and Replacing Components” (page 28) Use this chapter to learn how
to remove and replace all Field Replaceable Units (FRUs) in your system.
• Chapter 4: “Parts Information” (page 69) Use this chapter to see a list and physical location
of all FRUs.
Typographical Conventions
This document uses the following conventions.
Title The title of a document or a CD.
KeyCap The name of a keyboard key. Note that Return and Enter both refer to the same
key.
Emphasis Text that is emphasized.
Bold Text that is strongly emphasized, such as the summary text in bulleted
paragraphs.
ComputerOut Text displayed by the computer.
UserInput Commands and other text that you type.
Command A command name or qualified command phrase.
Related Documents
The HP Server Documentation CD-ROM has been provided with your server. It contains a complete
documentation set for the server, including localized versions of key documents. Included on the
CD-ROM are the Site Preparation, Operations, and Maintenance guides, which contain in-depth
troubleshooting, installation, and repair information.
The CD will autorun when you insert it into a Windows workstation, or, point your browser at the
index.htm file located under the Start directory of the CD. All users, including UNIX/Linux, can
access a complete manual set by viewing the directory manuals. The manuals are in Adobe Acrobat
Reader (pdf) format.
What’s in This Document 5
IMPORTANT: The latest version of this document can be found online at http://www.hp.com/
bizsupport.
HP Encourages Your Comments
HP encourages your comments concerning this document. We are truly committed to providing
documentation that meets your needs.
Please send any comments by contacting us at docsfeedback@hp.com.
Please include document title, manufacturing part number, and any comment, error found, or
suggestion for improvement you have concerning this document.
Where to Get Help
For online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go
to http://www.hp.com/support.
For the latest information on HP-UX patches, check the HP Support Center at http://www.hp.com/
go/hpsc.
Information to Collect Before You Contact Support
Before you contact HP support, you should:
1. Check information on troubleshooting and attempt to solve the problem. See the chapter on
Troubleshooting in the HP Integrity rx1620 Server Operations Guide.
• Note failure symptoms and error indications (LEDs and messages) by checking the SEL
and FPL logs.
• Try to determine precisely what did or did not happen.
2. Collect the following information:
• The model number of your server (for example, rx1620).
• The product number of your server. This can be found on the identification label, which
is found at the front of the unit (typically A6837B A6838B, and so on).
• The serial number of your server. This can be found on the identification label.
3. Become familiar with your system configuration:
• Are you using the LAN, RS232, or web interface to monitor the server?
• How many processors, DIMMs, and PCI cards have been installed?
• What versions of processor, memory, and PCI cards are used and where are they
installed?
• What accessories are installed?
4. Determine the following:
• Which firmware versions are in use?
• When did the problem start?
• Have recent changes been made to the system?
• Which operating system and version is in use?
6 About This Document
2 Installing and Configuring
This chapter provides information required in installing additional components and configuring
the HP Integrity rx1620 Server.
Service Tools Required
Service of this product may require one or more of the following tools:
• IPF CPU Install Tool Kit (P/N 5069-5441), consisting of:
Disposable ESD Kit◦
◦ Label-less CPU install tool (P/N 09901-04007)
• 1/4 inch Flat Blade Screwdriver
• ACX-10 Torx Screwdriver
• ACX-15 Torx Screwdriver
• ACX-25 Torx Screwdriver
Installing Internal Hard Disk Drives
This section provides information about installing internal hard disk drives.
CAUTION: A hot-plug device may require interaction with the operating system before the device
can be safely installed into the server. Verify that the operating system supports installing disk drives
while the operating system is running. If the operating system does not support this feature, shut
down the operating system before attempting this procedure. Failure to observe this caution will
result in system failure.
Figure 1 Front View of the HP Integrity rx1620 Server
One additional hard disk drive may be added to your HP Server in slot 1. Always use low profile
disk drives (1.0” height) in your HP Integrity rx1620.
To install an additional hard disk drive, perform the following steps:
Service Tools Required 7
1. Remove the slot filler that is installed in slot 1.
CAUTION: If the HP Server is to be operated with only a single hard disk drive installed,
the hard disk drive slot filler must be installed to insure proper cooling. If a hard disk drive is
installed in slot 1, retain the slot filler to be reinstalled if the drive is removed.
Figure 2 Filler Removal from Slot 1
2. Slide the hard disk drive into slot 1 until it is seated.
CAUTION: When sliding the hard disk drive into the slot, be careful not to damage the EMI
shielding of the drive. The drive should fit into the slot without excessive use of pressure.
8 Installing and Configuring
Figure 3 Disk Drive Installation in Slot 1
3. Close the drive-ejector handle by pushing it down until it clicks.
4. The hard disk drive is now correctly installed.
5. Validate the hard disk drive installation by:
a. If the server does not have a management processor installed, at the EFI shell prompt
input shell> info io to interrogate the system for proper identification of the drive.
b. If the server has a management processor installed, use the management processor
command MP> sl e to display the system system event log and examine for proper
identification of the drive.
Installing Internal Hard Disk Drives 9
Installing Processors and Memory
This section provides information about installing processors and memory. The processors and
memory slots are located on the system board, which is accessible by removing the system cover.
WARNING! Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in the off position.
Ensure that the system is powered-down and all power sources have been disconnected from the
server prior to attempting the following procedures.
Failure to observe this warning could result in personal injury or damage to equipment.
CAUTION: Do not operate the server without the cover in place. Operation of the server without
the cover in place may result in server failure. Operation of the server without the cover in place
will make the server susceptible to EMI problems.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety
precautions could result in damage to the server.
Avoid contact with the processor heatsink if the server has been operating prior to the installation
of the additional processor. The heatsink will be safe to touch after the cover has been removed
for a few seconds.
Installing an Additional Processor
CAUTION: Ensure that the cache size is identical for all processors. Failure to observe this caution
will result in system failure.
Ensure that all processors are rated for use at the same speed. Failure to observe this caution will
result in performance degradation.
Valid processors are identified in “Parts Information” (page 69).
Processor Load Order
Processors are located on the system board. The system board can support either one or two
processors. CPU 0 is located to the right of the system board, and CPU 1 (when installed) is located
on the left of the system board next to the bridge assembly. In a single CPU configuration, the
single processor must be installed in CPU 0 slot.
Each processor has an associated power pod that is required by the processor.
10 Installing and Configuring
Figure 4 Processor Location
1. Remove the cover. See “Removing and Replacing the Cover” (page 30).
2. Remove the sheet metal air duct by pulling it straight up.
3. If the CPU dust cover is installed, remove the dust cover.
4. If the CPU airflow blocker is installed, remove the airflow blocker.
CAUTION: If the HP Server is to be operated with only a single processor installed, the CPU
airflow blocker must be installed to insure proper cooling. If a second processor is installed
in location CPU 1, retain the airflow blocker to be reinstalled if the processor is removed.
Installing Processors and Memory 11
Figure 5 Removing the Airflow Blocker, CPU Dust Cover, and Air Duct
5. Unlock the processor-locking mechanism using the special processor tool (P/N 5069-5441),
or equivalent 2.5 mm hex tool, shipped with your replacement processor assembly. Insert the
tool into the lock and rotate the special processor tool 180 degrees counterclockwise. Verify
that the processor-locking mechanism is rotated into the unlocked position.
CAUTION: The zero insertion force (ZIF) socket for the processor is locked and unlocked by
1/2 of a full turn of the 2.5 mm hex tool. The counterclockwise 180 degree rotation (1/2
turn) unlocks the socket. A clockwise 180 degree rotation locks the socket. Attempting to turn
the locking mechanism more that 180 degrees can severely damage the socket.
12 Installing and Configuring
Figure 6 Unlocking the Processor Locking Mechanism
6. Remove the pin cover and protective caps for the captive screws on the processor.
7. Place the processor and heatsink assembly over the processor socket. Use the four locator
posts on the assembly to align with the locator holes on the system board. Make certain that
the connector that will mate with the processor power pod is pointing toward the back of the
chassis.
Figure 7 Aligning the Processor Assembly
Installing Processors and Memory 13
8. Use the special processor tool (P/N 5069-5441) shipped with your replacement processor
assembly to lock the processor in place on the system board. To do this, insert the special
processor tool into the lock and rotate it clockwise 180 degrees.
Figure 8 Locking the Processor Assembly in Place
IMPORTANT: Before proceeding to step 9, make sure the processor is locked in place on
the system board, or the processor will be damaged when the captive screws are tightened.
9. Screw in the four captive screws.
Figure 9 Installing the Processor
10. Slide the power module on the system board metal mounting bracket forward to mate the
power module connector with the processor connector.
14 Installing and Configuring
Figure 10 Connecting the Processor Power Pod
11. Align the two mounting screw holes on the power module with their screw holes on the system
board’s metal mounting bracket. Screw in the power module mounting screws.
Installing Processors and Memory 15
Figure 11 Securing the Processor Power Pod
12. Connect the power pod cable to the power connector on the system board.
16 Installing and Configuring
Figure 12 Connecting the Power Cable
13. Reinstall the sheet metal air duct.
14. Replace the cover.
15. Verify that the newly installed processor works:
• Run the info cpu command at the EFI shell prompt, or
• Run cpu diag from Offline Diagnostic CD for full functional check.
Installing Additional Memory
The HP Integrity rx1620 Server has 8 memory sockets for installing DDR SDRAM memory modules.
These memory modules can either be 256MB, 512MB, 1GB, or 2GB size. The system supports
combinations from 512 MB up to 16GB.
Supported DIMM sizes
Supported DIMM sizes are 256MB, 512MB, 1GB, 2GB. Dissimilar DIMM sizes may be used in
any available slot pairs but all DIMMs in each pair must match.
Paired DIMM slots are:
• Pair 1 = DIMM Slot 0A and 0B
• Pair 2 = DIMM Slot 1A and 1B
• Pair 3 = DIMM Slot 3A and 3B
• Pair 4 = DIMM Slot 2A and 2B
Installing Additional Memory 17
Figure 13 DIMM Loading Order
DIMM Locations
Eight DIMM slots are provided on the system board. These DIMM slots are designated in ordered
pairs. 0A and 0B, 1A and 1B, 2A and 2B, and 3A and 3B. DIMM sizes within each pair must
match. Loading order for the DIMM slots is sequential with the loading order being slot 0, slot 1,
slot 2 and slot 3.
The memory subsystem supports chip spare functionality. Chip spare enables an entire SDRAM
chip on a DIMM to be bypassed (logically replaced) in the event that a multi-bit error is detected
on that SDRAM.
In order to use the chip spare functionality, only DIMMs built with x4 SDRAM parts can be used,
and these DIMMs must be loaded in quads (2 DIMMs per memory cell, loaded in the same location
in each memory cell).
Each DIMM within a quad must be identical to all the other DIMMs in the quad.
18 Installing and Configuring
Figure 14 DIMM Locations
Installing DIMMs
To install DIMMs, perform the following steps:
Installing Additional Memory 19
1. Turn off the system, disconnect all cables, and remove the system cover.
CAUTION: To ensure that memory modules are not damaged during removal or installation,
power off the server and unplug the power cord from the AC power outlet. Wait until the
power on/off LED on the control panel turns off before removing or installing memory.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
2. Determine the memory slot location to be used for the DIMM(s) being installed. See “DIMM
Locations”.
3. Insure that the latches of the DIMM socket are in the open (outward) position.
4. Align the DIMM with the socket located on the system board.
NOTE: The DIMMs and the DIMM sockets are keyed to prevent improper insertion of the
modules.
5. Gently and evenly push down on the top edge of the DIMM until it seats in the socket. Ensure
the extraction levers are in the closed position.
CAUTION: Avoid applying too much pressure to the DIMM when inserting the module into
the socket. It is possible to damage the socket connector. Touch only the outer card edge of
the module.
Figure 15 Inserting DIMM into Memory Slot
20 Installing and Configuring
6. Replace the cover, reconnect all cables, and turn on the power.
7. Verify that the newly installed memory works:
• Run the info mem command at the EFI shell prompt, or
• Run memdiag from the Offline Diagnostics CD to insure that the memory is functional.
Installing Additional PCI Cards
The server may contain up to 2 PCI cards. PCI cards are located on the I/O riser assembly.
WARNING! Ensure that the system is powered-down and all power sources have been
disconnected from the server prior to removing or replacing a PCI card.
Voltages are present at various locations within the server whenever an AC power source is
connected. This voltage is present even when the main power switch is in the off position.
Failure to observe this warning could result in personal injury or damage to equipment.
CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow
ESD safety precautions could result in damage to the server.
Carefully read the following information concerning PCI slot configuration. Inserting a PCI card
into a slot that is not configured to accept it may cause operation failure or the PCI card to operate
at less than optimum speed. PCI slots are numbered 1 and 2. See the labels on the rear panel of
the chassis for correct PCI slot number identification.
The following describes configuration requirements for slots 1 through 2:
• Slot 1(top) is a single, full size PCI slot that runs at 133MHz.
• Slot 2 (bottom) is a single, half-size PCI slot that runs at 133MHz.
Installing a PCI Card
To install a PCI card in the server, perform the following steps:
CAUTION: Record the location of all PCI cards as they are installed. Depending on the operating
system, replacing the PCI card in a different location might cause boot failure.
1. Remove the cover. See “Removing and Replacing the Cover” (page 30).
2. Release the PCI I/O riser by turning the jackscrew. This action frees the PCI I/O riser from
the system board.
Installing Additional PCI Cards 21
Figure 16 Using Jackscrew to Release PCI I/O Riser
3. Remove the PCI I/O Riser from the chassis.
22 Installing and Configuring
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