HP rp5000 Hardware Reference Manual
Hardware Reference Guide
HP Point of Sale System rp5000
Document Part Number: 337853-002
June 2005
This guide provides basic information for upgrading this computer
model.
© Copyright 2003–2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Windows is a trademark of Microsoft Corporation in the U.S. and other
countries.
The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright.
No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard
Company.
WARNING: Text set off in this manner indicates that failure to follow
Å
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
Ä
directions could result in damage to equipment or loss of information.
Hardware Reference Guide
HP Point of Sale System rp5000
First Edition August 2003
Second Edition June 2005
Document Part Number: 337853-002
Contents
1 Product Features
Standard Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Windows Logo Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Removing the Serial Port Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Serial Number and Product Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
2 Hardware Upgrades
Serviceability Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Removing the Computer Access Panel and Front Bezel. . . . . . . . . . . . . . . . . . . . . . . . 2–2
Installing Additional Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
DDR1-SDRAM DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Removing the Expansion Card Cage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Removing the HP USB+Power Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Installing Additional Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–14
Locating Drive Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15
Removing an Optical Drive or Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–16
Installing an Optional Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–19
Upgrading the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–23
Hardware Reference Guide www.hp.com iii
Contents
A Specifications
B Powered Serial Port Configuration
C Hard Drive Installation Guidelines
Using the Cable-Select Feature with Ultra ATA Devices. . . . . . . . . . . . . . . . . . . . . . . C–1
Guidelines for Installing Ultra ATA Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
D Battery Replacement
E Security Lock Provisions
Installing a Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E–1
F Electrostatic Discharge
Preventing Electrostatic Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–1
Grounding Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F–1
G Routine Computer Care and Shipping Preparation
Routine Computer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G–1
Optical Drive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G–2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G–2
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G–2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G–2
Shipping Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G–3
Index
iv www.hp.com Hardware Reference Guide
Product Features
Standard Configuration Features
The HP Point of Sale System rp5000 features may vary depending on
the model. For a complete listing of the hardware and software
installed in the computer, run the Diagnostics for Windows® utility.
Instructions for using this utility are provided in the Troubleshooting
Guide on the Documentation CD.
1
HP Point of Sale System rp5000
Hardware Reference Guide www.hp.com 1-1
Product Features
Front Panel Components
Drive configuration may vary by model.
Front Panel Components
1 Diskette Drive Activity Light (optional) 6 Power On Light
2 Diskette Drive (optional) 7 Power Button
3 Diskette Eject Button (optional) 8 Optical Drive Activity Light (optional)
4 Optical Drive (optional, CD-ROM or
DVD-ROM)
5 Hard Drive Activity Light
1-2 www.hp.com Hardware Reference Guide
9 Optical Drive Eject Button (optional)
Rear Panel Components
Product Features
Rear Panel Components
1 Power Cord Connector 7
2 Voltage Select Switch 8
3
4
5
6
✎
Hardware Reference Guide www.hp.com 1-3
PS/2 Mouse Connector 9
b
PS/2 Keyboard Connector :
a
Universal Serial Bus (USB) ;
o
Serial Connector
m
Arrangement and number of connectors may vary by model.
RJ-45 Network Connector
n
Parallel Connector
l
Monitor Connector
c
USB+Power Connector
o
Audio connector
k
Product Features
Windows Logo Key
Use the Windows Logo key in combination with other keys to
perform certain functions available in the Windows operating system.
Windows Logo Key Functions
Windows Logo Key Displays or hides the Start menu.
Windows Logo Key + d Displays the Desktop.
Windows Logo Key + m Minimizes all open applications.
Shift + Windows Logo Key + m Undoes Minimize All.
Windows Logo Key + e Launches My Computer.
Windows Logo Key + f Launches Find Document.
Windows Logo Key + Ctrl + f Launches Find Computer.
Windows Logo Key + F1 Launches Windows Help.
Windows Logo Key + l Locks the computer if you are connected to a
network domain, or allows you to switch users if you
are not connected to a network domain.
Windows Logo Key + r Launches the Run dialog box.
Windows Logo Key + u Launches the Utility Manager.
Windows Logo Key + Tab Activates the next Taskbar button.
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Removing the Serial Port Cap
The powered serial ports have been protected with a plastic cap. Turn
off the computer and remove the cap before connecting a powered
serial Point of Sale device.
Product Features
Removing the Serial Port Cap
Hardware Reference Guide www.hp.com 1-5
Product Features
Serial Number and Product Number Location
Each computer has a unique serial number and product number that
are located on the top cover of the computer. Keep these numbers
available for use when contacting customer service for assistance.
Serial Number and Product Number Location
1-6 www.hp.com Hardware Reference Guide
Serviceability Features
This computer includes features that make it easy to upgrade and
service. No tools are needed for most of the installation procedures
described in this chapter.
Warnings and Cautions
Before performing upgrades be sure to carefully read all of the
applicable instructions, cautions, and warnings in this guide.
WARNING: To reduce the risk of personal injury from electrical shock
Å
and/or hot surfaces, be sure to disconnect the power cord from the wall
outlet, and allow the internal system components to cool before touching.
WARNING: To reduce the risk of electrical shock, fire, or damage to
Å
the equipment, do not plug telecommunications/telephone connectors
into the network interface controller (NIC) receptacles.
2
Hardware Upgrades
CAUTION: Static electricity can damage the electronic components of
Ä
the computer or optional equipment. Before beginning these procedures,
ensure that you are discharged of static electricity by briefly touching a
grounded metal object. Refer to Appendix F, “Electrostatic Discharge” in
this guide for additional information on preventing electrostatic
discharge.
CAUTION: Before removing the computer access panel ensure that the
Ä
computer is turned off and that the power cord is disconnected from
the electrical outlet.
Hardware Reference Guide www.hp.com 2-1
Hardware Upgrades
Removing the Computer Access Panel and Front Bezel
1. Turn off the computer properly through the operating system,
then turn off any external devices.
2. Disconnect the power cord from the power outlet and the
computer, and disconnect any external devices.
CAUTION: Before removing the computer access panel, ensure that the
Ä
computer is turned off and that the power cord is disconnected from
the electrical outlet.
3. On the top of the computer, locate the cover latch. Pull up and
hold the latch 1 to release the computer access panel.
4. Slide the computer access panel back 2 about 0.5 inch (1.25 cm),
then lift the access panel up and off the chassis.
Removing the Computer Access Panel
2-2 www.hp.com Hardware Reference Guide
Hardware Upgrades
5. To remove the front bezel, gently pull up all three tabs 1 on the
top of the bezel, then pull the bezel 2 away from the chassis.
Removing the Front Bezel
To reassemble the computer, reverse the above procedure.
To re-install the front bezel, insert the two bezel bottom tabs, then
✎
rotate the front bezel forward to snap the three tabs on the top of the
bezel in place.
Hardware Reference Guide www.hp.com 2-3
Hardware Upgrades
Installing Additional Memory
The computer comes with double data rate synchronous dynamic
random access memory (DDR1-SDRAM) dual inline memory
modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with up to
two industry-standard DIMMs. These memory module slots are
populated with at least one preinstalled memory module. To achieve
the maximum memory support, you can populate the system board
with up to 2 GB of memory.
DDR1-SDRAM DIMMs
For proper system operation, if the computer supports unregistered
non-ECC DDR1-SDRAM DIMMs, the DIMMs must be:
■ industry-standard 184-pin
■ 2.5 volt DDR1-SDRAM DIMMs
■ unbuffered PC2100 266 MHz-, PC2700 333 MHz-, or PC3200
400 MHz-compliant
Though a PC3200 400 MHz DIMM can be installed, a memory
✎
frequency of 400MHz is not supported; therefore, the PC3200 DIMM
functions at 266MHz or 333MHz, depending on the frequency of the
processor front side bus.
The DDR1-SDRAM DIMMs must also:
■ support CAS latency 2 or 2.5 (CL = 2 or CL = 2.5)
■ contain the mandatory JEDEC SPD information
In addition, the computer supports:
■ 64 Mbit, 128 Mbit, 256 Mbit, and 512 Mbit non-ECC memory
technology
■ single-sided or double-sided DIMMS (does not support
double-sided X16 DDR1 DIMMS)
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Hardware Upgrades
■ DIMMs constructed with x8 and x16 DDR devices with four
banks; DIMMs constructed with x4 SDRAM are not supported
The system may not boot if you install unsupported DIMMs.
✎
The following processor bus frequencies are required for the system
to run at the supported memory frequencies.
DIMM
PC2100 400 MHz 266 MHz
PC2100 533 MHz 266 MHz
PC2700 400 MHz 266 MHz
PC2700 533 MHz 333 MHz
PC3200 400 MHz 266 MHz
PC3200 533 MHz 333 MHz
If a memory frequency is paired with an unsupported processor bus
frequency, the system will run at the highest supported memory
speed. For example, if a 333 MHz DIMM is paired with a 400 MHz
processor bus, the system will run at 266 MHz, the highest supported
memory speed.
Installing DDR1-SDRAM DIMMs
CAUTION: The memory module sockets have gold metal contacts.
Ä
When upgrading the memory, it is important to use memory modules with
gold metal contacts to prevent corrosion and/or oxidation resulting from
having incompatible metals in contact with each other.
If Processor Bus
Frequency is
Memory Frequency
is
CAUTION: Static electricity can damage the electronic components of
Ä
the computer or optional cards. Before beginning these procedures,
ensure that you are discharged of static electricity by briefly touching a
grounded metal object. Refer to Appendix F, “Electrostatic Discharge” for
more information.
Hardware Reference Guide www.hp.com 2-5
Hardware Upgrades
CAUTION: When handling a memory module, be careful not to touch
Ä
any of the contacts. Doing so may damage the module.
1. Turn off the computer properly through the operating system,
then turn off any external devices.
2. Disconnect the power cord from the power outlet and disconnect
any external devices.
3. Remove the computer access panel and front bezel (see
“Removing the Computer Access Panel and Front Bezel” in this
chapter).
CAUTION: Check the position of all cables and wires before raising or
Ä
lowering the Easy Access drive bay to prevent damage.
4. Rotate the Easy Access drive bay to an upright position.
Rotating the Easy Access Drive Bay
5. Locate the memory module sockets.
WARNING: To reduce risk of personal injury from hot surfaces, allow
Å
the internal system components to cool before touching.
2-6 www.hp.com Hardware Reference Guide
Hardware Upgrades
6. Open both latches of the memory module socket 1, then insert
the memory module into the socket 2.
Installing a DIMM
A memory module can be installed in only one way. Match the notch
✎
on the module with the tab on the memory socket.
7. Push the module down into the socket, ensuring that the module
is fully inserted and properly seated. Make sure the latches are in
the closed position 3.
Hardware Reference Guide www.hp.com 2-7
Hardware Upgrades
8. Repeat steps 6 and 7 for any additional modules that you want to
install.
9. Return the Easy Access drive bay to the down position. Be sure
not to pinch the cables in the chassis when lowering the Easy
Access drive bay.
10. Replace the front bezel and computer access panel.
The computer automatically recognizes the additional memory the
next time you power on the computer.
Removing the Expansion Card Cage
To remove the expansion card cage:
1. Turn off the computer properly through the operating system,
then turn off any external devices.
2. Disconnect the power cord from the power outlet and disconnect
any external devices.
3. Remove the computer access panel (see “Removing the
Computer Access Panel and Front Bezel” in this chapter).
2-8 www.hp.com Hardware Reference Guide
Hardware Upgrades
4. Disconnect all cables attached to the expansion cards.
5. Grasp the expansion card cage by the green labels and pull it
straight up to remove it from the chassis.
Removing the Expansion Card Cage
To replace the expansion card cage, reverse the above procedure.
Ensure that the riser card seats properly into the PCI connector on the
✎
system board when reinstalling the expansion card cage.
Hardware Reference Guide www.hp.com 2-9
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