Print this document before setting up the HP USB Barcode
Scanner. The document provides the programming bar codes
necessary for selecting features for the scanner.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions
contained herein.
This document contains proprietary information that is protected by
copyright. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of
Hewlett-Packard Company.
WARNING: Text set off in this manner indicates that failure to
Å
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
Ä
directions could result in damage to equipment or loss of information.
User Guide
HP USB Barcode Scanner
First Edition (August 2006)
Disposal of Waste Equipment by Users in Private Household
in the European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . B–4
ivwww.hp.comUser Guide
1
Product Features
The HP USB Barcode Scanner is designed to work with point of
sale system hardware and program applications. The barcode
scanner features:
■ Hand-held or hands-free scanning operation.
■ Stand assembly kit for hands free operation.
■ USB connection that autodetects a USB host and defaults to
the HID keyboard interface type.
■ USB cable assembly provided.
■ Supports international keyboards for Microsoft Windows
environment: North America, German, French, Spanish,
Italian, Swedish, Brazilian Portuguese and Japanese.
User Guidewww.hp.com1–1
Product Features
■ Software and regulatory notices for this product are available
on the Point of Sale System Software and Documentation CD.
Identifying Barcode Scanner
Components
1Scan Window - scans bar code symbols with laser light and produces a
digitized pattern that corresponds to the bars and spaces of the symbols.
2Scan Trigger - press to scan bar codes.
3LED - light indicator that communicates successful decoding, data
transmission error or malfunction.
4Beeper - emits different beeper sequences and patterns that are defined by
you while programming the scanner and during normal scanning.
1–2www.hp.comUser Guide
Safety and Maintenance
Guidelines
Important Safety Information
Follow the recommendations below to avoid potential risk of
ergonomic injury when using the HP USB Barcode Scanner.
WARNING: To reduce the risk of serious injury, read the Safety and
Å
Comfort Guide. It describes proper workstation, setup, posture, and
health habits for users, and provides important electrical and
mechanical safety information. This guide is located on the Web at
http://www.hp.com/ergo and/or on the documentation CD if one is
included with the product.
1. Use the optimum arm position.
2
User Guidewww.hp.com2–1
Safety and Maintenance Guidelines
2. Avoid extreme wrist angles.
3. Avoid Bending.
2–2www.hp.comUser Guide
Safety and Maintenance Guidelines
4. Avoid reaching.
Maintenance Guidelines
Cleaning the scan window is the only maintenance required. A
dirty window may affect scanning accuracy.
■ Do not allow any abrasive material to touch the window.
■ Remove any dirt particles with a damp cloth.
■ Wipe the window using a tissue moistened with mild
detergent and water.
■ Do not spray water or other cleaning liquids directly into the
window.
User Guidewww.hp.com2–3
Safety and Maintenance Guidelines
2–4www.hp.comUser Guide
Setting Up the Scanner
The scanner attaches directly to a USB port on the POS computer
and is powered by the computer. No additional power supply is
required.
Connecting the USB Interface Cable
1. Plug the USB interface cable 1 into the cable interface port
2 on the bottom of the scanner.
3
User Guidewww.hp.com3–1
Setting Up the Scanner
2. Gently tug the cable to ensure the connector is properly
secured.
3. Connect the other end of the interface cable into a USB port
on the POS computer.
Removing the USB Interface Cable
1. Unplug the installed cable’s modular connector by depressing
the connector clip with the tip of a screwdriver.
2. Carefully slide out the cable.
Assembling the Stand
The stand allows hands-free scanning when attached to the
scanner.
1. Unscrew the wingnut from the bottom of the neckpiece
scanner cup.
2. Fit the bottom of the neck piece 1 into the opening on the top
of the stand base 2.
3. Tighten the wingnut 3 underneath the base to secure the cup
and neck piece to the base.
Before tightening the wingnut under the base, ensure that the flat
✎
areas on the flexible neck fit securely in the grooves in the base.
3–2www.hp.comUser Guide
Setting Up the Scanner
4. Bend the neck to the desired position for scanning.
Mounting the Stand
You can attach the base of the scanner’s stand to a flat surface
using two screws or double-side tape (not provided).
Screw Mount
1. Position the assembled base on a flat surface.
2. Screw one #10 wood screw (not provided) into each
screw-mount hole 1 until the base of the stand is secure.
User Guidewww.hp.com3–3
Setting Up the Scanner
Tape Mount
1. Peel the paper liner off one side of each piece of tape (not
provided) 2 and place the sticky surface over each of the
three rectangular tape holders.
2. Peel the paper liner off the exposed sides of each piece of
tape and press the stand on a flat surface until it is secure.
Setting Up the USB Interface
To set up the scanner for USB:
1. Turn on the POS computer.
2. Using the barcode scanner, scan the HID Keyboard
Emulation barcode below.
*HID Keyboard Emulation
3. On first installation when using Windows, the software
prompts you to select or install the “Human Interface Device”
driver. To install the “Human Interface Device” driver
3–4www.hp.comUser Guide
provided by Windows, click “Next” through all the choices
and click “Finished” on the last choice. The scanner powers
up during this installation.
4. If you are not using a North American keyboard, scan the
appropriate country bar code in USB Country Keyboard Types (Country Codes) in this chapter.
USB Default Parameters
The following table lists the defaults for USB host parameters. If
you want to change any option, scan the appropriate bar codes
provided in the “Parameters Descriptions” section of this chapter.
Setting Up the Scanner
USB Host Default
Default
Parameters
USB Device TypeHID Keyboard Emulation
USB Country Keyboard Types
(country codes)
USB Keystroke DelayNo Delay
USB CAPS Lock OverrideDisable
USB Ignore Unknown CharactersEnable
Emulate KeypadDisable
USB FN1 SubstitutionDisable
Function Key MappingDisable
Simulated Caps LockDisable
Convert CaseNone
North American
User Guidewww.hp.com3–5
Setting Up the Scanner
Parameters Descriptions
USB Country Keyboard Types (Country
Codes)
Scan the bar code corresponding to your country keyboard type.
This setting applies only to the USB HID (Human Interface
Devices) Keyboard Emulation device.
When changing country selection, the scanner automatically
✎
restarts. The scanner issues the standard startup beep sequences.
Throughout the programming bar code menus, default values are
✎
indicated with an asterisks (*).
3–6www.hp.comUser Guide
Setting Up the Scanner
*North American Standard USB Keyboard
German Windows
French Windows
User Guidewww.hp.com3–7
Setting Up the Scanner
French Canadian Windows 95/98
French Canadian Windows 2000/XP
Spanish Windows
Italian Windows
3–8www.hp.comUser Guide
Swedish Windows
UK English Windows
Setting Up the Scanner
Japanese Windows (ASCII)
Portuguese-Brazilian Windows
User Guidewww.hp.com3–9
Setting Up the Scanner
USB Keystroke Delay
This parameter sets the delay, in milliseconds, between emulated
keystrokes. Scan a barcode below to increase the delay when
hosts require a slower transmission of data.
*No Delay
Medium Delay (20 msec)
Long Delay (40 msec)
3–10www.hp.comUser Guide
USB Caps Lock Override
When enabled, the case of the data is preserved regardless of the
state of the Caps Lock key. This setting is always enabled for the
“Japanese, Windows (ASCII)” keyboard type and can not be
disabled.
Override Caps Lock Key
(Enable)
Setting Up the Scanner
*Do Not Override Cap s Lock Key
(Disable)
User Guidewww.hp.com3–11
Setting Up the Scanner
USB Ignore Unknown Characters
Unknown characters are characters the host does not recognize.
When “Send Bar Codes With Unknown Characters” is selected,
all bar code data is sent except for unknown characters, and no
error beeps sound. When “Do Not Send Bar Codes With
Unknown Characters” is selected, bar codes containing at least
one unknown character are not sent to the host, and an error beep
sounds.
*Send Bar Codes with Unknown Characters
Do Not Send Bar Codes with Unknown Characters
(Transmit)
(Disable)
3–12www.hp.comUser Guide
Emulate Keypad
When enabled, all characters are sent as ASCII sequences over
the numeric keypad. For example ASCII A would be sent as
“ALT make” 0 6 5 “ALT Break”.
*Disable Keypad Emulation
Enable Keypad Emulation
USB Keyboard FN 1 Substitution
When enabled, this allows replacement of any FN 1 characters in
an EAN 128 bar code with a Key Category and value chosen by
the user (see FN 1 Substitution Values in chapter 3 of the
Programming Reference Guide to set the Key Category and Key
Va l ue ) .
Setting Up the Scanner
Enable
*Disable
User Guidewww.hp.com3–13
Setting Up the Scanner
Function Key Mapping
ASCII values under 32 are normally sent as a control-key
sequences (see the USB ASCII Character Set table in this
chapter). When this parameter is enabled, the keys in bold in the
USB ASCII Character Set table are sent in place of the standard
key mapping. Table entries that do not have a bold entry remain
the same whether or not this parameter is enabled.
*Disable Function Key Mapping
Enable Function Key Mapping
Simulated Caps Lock
When enabled, the scanner will invert upper and lower case
characters on the scanner barcode as if the Caps Lock state is
enabled on the keyboard. This inversion is done regardless of the
current state of the keyboard’s Caps Lock state.
Disable Simulated Caps Lock
3–14www.hp.comUser Guide
Convert Case
When enabled, the scanner will convert all bar code data to the
selected case.
Setting Up the Scanner
Enable Simulated Caps Lock
*No Case Conversion
Convert All to Upper Case
Convert All to Lower Case
User Guidewww.hp.com3–15
Setting Up the Scanner
USB ASCII Character Set
This table provides ASCII character conversions for standard data
transmission code.
Prefix/Suffix
Value
1000%UCTRL 2
1001$ACT R L A
1002$BCT R L B
1003$CCTR L C
1004$DCT RL D
1005$EC T RL E
1006$FCTRL F
1007$GCT R L G
1008$HCT RL
1009$ICT RL
1010$JCT RL J
Full ASCII Code
39 Encode Char.
Keystroke
H/BACKSPACE
I/HORIZONTAL
1
TAB
1
1011$K CTRL K
1012$LCT R L L
1013$MCT RL M / ENTER
1014$NCT RL N
1015$OC TRL 0
3–16www.hp.comUser Guide
1
Setting Up the Scanner
Prefix/Suffix
Value
1016$PC T RL P
1017$QC TRL Q
1018$RCT R L R
1019$SCTR L S
102 0$TC TRL T
1021$UCTR L U
1022$VCTRL V
1023$WCT R L W
1024$XCT R L X
1025$YCTRL Y
1026$ZCTR L Z
1027%ACTRL [/ESC
1028%BCTRL \
Full ASCII Code
39 Encode Char.
Keystroke
1
1029%CCTRL ]
1030%DCTRL 6
1031%ECTRL -
1032SpaceSpace
1033/A!
1034/B“
1035/C#
User Guidewww.hp.com3–17
Setting Up the Scanner
Prefix/Suffix
Value
1036/D$
1036/D$
1037/E%
1038/F&
1039/G‘
1040/H(
1041/I)
1042/J*
1043/K+
1044/L‘
1045--
1046..
1047/O/
Full ASCII Code
39 Encode Char.
Keystroke
104800
104911
105022
105133
105244
105355
105466
3–18www.hp.comUser Guide
Setting Up the Scanner
Prefix/Suffix
Value
105577
1058/Z:
1059%F;
1060%G<
1061%H=
1062%I>
1063%J?
106 4% V@
1065AA
1066BB
1067CC
1068DD
1069EE
Full ASCII Code
39 Encode Char.
Keystroke
1070FF
1071GG
1072HH
1073II
1074JJ
1075KK
1076LL
User Guidewww.hp.com3–19
Setting Up the Scanner
Prefix/Suffix
Value
107 7MM
1078NN
1079OO
1080PP
1081QQ
1082RR
1083SS
1084TT
1085UU
1086VV
1087WW
1088XX
1089YY
Full ASCII Code
39 Encode Char.
Keystroke
1090ZZ
1091%K[
1092%L\
1093%M]
1094%N^
1095%O_
1096%W‘
3–20www.hp.comUser Guide
Setting Up the Scanner
Prefix/Suffix
Value
1097+Aa
1098+Bb
1099+Cc
110 0+ Dd
1101+ Ee
110 2+ Ff
110 3+ Gg
110 4+ Hh
110 5+ Ii
110 6+ Jj
110 7+ Kk
110 8+ ll
110 9+ Mm
Full ASCII Code
39 Encode Char.
Keystroke
1110+Nn
1111+ Oo
1112+ Pp
1113+ Qq
1114+ Rr
1115+ Ss
1116+ Yt
User Guidewww.hp.com3–21
Setting Up the Scanner
Prefix/Suffix
Value
1117+ Uu
1118+ Vv
1119+ Ww
11 2 0+ Xx
11 2 1+ Yy
11 2 2+ Zz
11 2 3% P{
11 2 4% Q|
11 2 5% R}
11 2 6% S~
1
The keystroke in bold is sent only if the “Function Key Mapping” is
enabled. Otherwise, the unbolden keystroke is sent.
Full ASCII Code
39 Encode Char.
Keystroke
ALT KeysKeystroke
2064ALT 2
2065ALT A
2066ALT B
2067ALT C
2068ALT D
2069ALT E
2070ALT F
3–22www.hp.comUser Guide
2071ALT G
2072ALT H
2073ALT I
2074ALT J
2075ALT K
2076ALT L
2077ALT M
2078ALT N
2079ALT O
2080ALT P
2081ALT Q
2082ALT R
Setting Up the Scanner
2083ALT S
2084ALT T
2085ALT U
2086ALT V
2087ALT W
2088ALT X
2089ALT Y
2090ALT Z
User Guidewww.hp.com3–23
Setting Up the Scanner
GUI Shift Keys
Windows-based systems have a GUI key to the
left of the left ALT key and to the right of the right
ALT key.
Other ValueKeystroke
3000Right Control Key
3048GUI 0
3049GUI 1
3050GUI 2
3051GUI 3
3052GUI 4
3053GUI 5
3054GUI 6
3055GUI 7
3056GUI 8
3057GUI 9
3065GUI A
3066GUI B
3067GUI C
3068GUI D
3069GUI E
3070GUI F
3071GUI G
3–24www.hp.comUser Guide
3072GUI H
3073GUI I
3074GUI J
3075GUI K
3076GUI L
3077GUI M
3078GUI N
3079GUI O
3080GUI P
3081GUI Q
3082GUI R
3083GUI S
Setting Up the Scanner
3084GUI T
3085GUI U
3086GUI V
3087GUI W
3088GUI X
3089GUI Y
3090GUI Z
F1 KeysKeystroke
5001F1
User Guidewww.hp.com3–25
Setting Up the Scanner
5002F2
5003F3
5004F4
5005F5
5006F6
5007F7
5008F8
5009F9
5010F10
5011F11
5012F12
5013F13
5014F14
5015F15
5016F16
5017F17
5018F18
5019F19
5020F20
5021F21
5022F22
3–26www.hp.comUser Guide
5023F23
5024F24
KeypadKeystroke
6042*
6043+
6044undefined
6045-
6046.
6047/
60480
60491
60502
Setting Up the Scanner
60513
60524
60535
60546
60557
60568
60579
6058Enter
6059Num Lock
User Guidewww.hp.com3–27
Setting Up the Scanner
Extended
Keystroke
Keypad
7001Break
7002Delete
7003PgUp
7004End
7005Pg Dn
7006Pause
7007Scroll Lock
7008Backspace
7009Tab
7010Print Screen
7011Insert
7012Home
7013Enter
7014Escape
7015Up Arrow
7016Down Arrow
7017Left Arrow
7018Right Arrow
3–28www.hp.comUser Guide
4
Operating the Scanner
This chapter covers techniques, tips and instructions involved in
scanning bar codes and defining beeper and LED indicators.
Before using the scanner, you will need to install and program
your scanner.
■ For instructions on installing the scanner, refer to Chapter 3,
“Setting Up the Scanner.”
■ To configure or program your scanner, refer to Chapter 5,
“Programming User Preferences.”
■ To program different or additional bar code features, refer to
the Programming Reference Guide, included on the Poi n t of
Sale System Software and Documentation CD. This guide
provides the programming bar codes necessary for selecting
non-default features, customizing data, and other
programming selections for your scanner.
Defining Beeper Sequences
The scanner communicates with the user by emitting different
beeper sequences and patterns. Refer to the “Standard Beeper
Definitions” table in the chapter to define beep sequences that
occur during both normal scanning and while programming the
scanner.
User Guidewww.hp.com4–1
Operating the Scanner
Standard Beeper Definitions
Beeper SequenceIndication
Low/medium/high beepPower Up.
Short high beepA bar code symbol was decoded (if
4 long low beepsA transmission error was detected in
5 low beepsConversion or format error.
Lo/hi/lo beepADF transmit error.
Parameter Menu Scanning
Short high beepCorrect entry scanned or correct
decode beeper is enabled).
a scanned symbol. The data is
ignored. This occurs if a unit is not
properly configured. Check beeper
sequence option setting.
menu sequence performed.
Lo/hi beepInput error, incorrect bar code or
“Cancel” scanned, wrong entry,
incorrect bar code programming
sequence; remain in program mode.
Hi/lo beepKeyboard parameter selected. Enter
value using bar code keypad.
Hi/lo/hi/lo beepSuccessful program exit with change
in the parameter setting.
Low/hi/low/hi beepOut of host parameter storage
space. Scan Set Default Parameter
in this chapter.
4–2www.hp.comUser Guide
Operating the Scanner
Standard Beeper Definitions
Beeper SequenceIndication
Code 39 Buffering
Hi/lo beepNew Code 39 data was entered
into the buffer.
3 Beeps - long high beepCode 39 buffer is full.
Lo/hi/lo beep The Code 39 buffer was erased or
there was an attempt to clear or
transmit an empty buffer.
Lo/hi beep A successful transmission of buffered
data.
4 short high beeps Scanner has not completed
initialization. Wait several seconds
and scan again.
Scanner gives a power-up beep
after scanning a USB Device Type
The power-up beep occurs more
than once
Communication with the bus must
be established before the scanner
can operate at the highest power
level.
The USB bus may put the scanner in
a state where power to the scanner
is cycled on and off more than once.
This is normal and usually happens
when the PC cold boots.
Defining LED Indicators
In addition to beeper sequences, the scanner communicates using
a two-color LED display. Refer to the “Standard LED
Definitions” table in this chapter to define the LED colors that
display during scanning.
User Guidewww.hp.com4–3
Operating the Scanner
Standard LED Definitions
LEDIndication
OffNo power is applied to the scanner,
or the scanner is on and ready to
scan.
GreenA bar code was successfully
decoded.
RedA data transmission error or scanner
malfunction occurred.
Scanning in Hand-Held Mode
1. Ensure all connections are secure.
2. Aim the scanner at the bar code. Press the trigger.
3. Ensure the scan line crosses every bar and space of the
symbol.
4–4www.hp.comUser Guide
4. Upon successful decode, the scanner beeps and the LED
turns green.
Aiming the Scanner
Do not hold the scanner directly over the bar code. Laser light
reflecting directly back into the scanner from the bar code is
known as specular reflection. This specular reflection can make
decoding difficult. You can tilt the scanner up to 55° forward or
back and achieve a successful decode. Simple practice quickly
shows what tolerances to work within.
Operating the Scanner
User Guidewww.hp.com4–5
Operating the Scanner
Scanning in Hands-Free Mode
When the scanner is seated in the stand’s “cup,” the scanner’s
built-in sensor places the scanner in hands-free mode. When the
scanner is removed from the stand it operates in its normal
hand-held mode.
1. Ensure all cable connections are secure.
2. Insert the scanner in the stand by placing the front of the
scanner into the stand’s “cup.”
3. To scan a bar code, place the bar code up to the scanner and
ensure the scan line crosses every bar and space of the
symbol.
4. Upon successful decode, the scanner beeps and the LED
turns green.
4–6www.hp.comUser Guide
5
Programming User Preferences
You have the option to program the scanner to perform various
functions, or activate different features. This chapter describes
each user preference feature and provides the programming bar
codes necessary for selecting these features for your scanner.
The scanner is shipped with the settings listed in the “User
Preferences Default” table in this chapter (also see the section
“USB Default Parameters” in chapter 3 of this guide). If the
default values suit your requirements, programming may not be
necessary.
Features values are set by scanning single bar codes or short bar
code sequences. The settings are stored in non-volatile memory
and are preserved even when the scanner is powered down.
To return all features to their default values, all you need to do is
scan the Set All Defaults bar code.
Throughout the programming bar code menus, default values are
✎
indicated with asterisks (*).
Scanning Sequence Examples
In most cases you need only scan one bar code to set a specific
parameter value. For example, if you want to set the beeper tone
to high, simply scan the High Frequency (beeper tone) bar code
listed under Beeper Tone. The scanner issues a fast warble beep
and the LED turns green, signifying a successful parameter entry.
Other parameters, such as specifying Serial Response Time-Out
User Guidewww.hp.com5–1
Programming User Preferences
or setting Data Transmission Formats, require that you scan
several bar codes. Refer to “Laser On Time” in this chapter and
“Scan Data Transmission Format” in the Programming Reference Guide on the software and documentation CD for descriptions of
this procedure.
Errors While Scanning
Unless otherwise specified, if you make an error during a
scanning sequence, just re-scan the correct parameter.
User Preferences Default Parameters
The following table lists the defaults for user preferences
parameters. If you want to change any option, scan the
appropriate bar code(s) provided in the “User Preferences”
section of this chapter.
User Preferences Default
ParameterDefault
Set Default ParameterAll Defaults
Beeper ToneMedium
Beeper VolumeHigh
Power ModeContinuous On
Laser On Time3.0 Sec.
Beep After Good DecodeEnable
5–2www.hp.comUser Guide
User Preferences
Set Default Parameter
Scanning this bar code returns all parameters to the default values
listed in Chapter 5, “Standard Default Parameters” of the
Programming Reference Guide on the software and
documentation CD.
Set All Defaults
Programming User Preferences
User Guidewww.hp.com5–3
Programming User Preferences
Beeper Tone
To select a decode beep frequency (tone), scan the Low
Frequency, Medium Frequency, or High Frequency bar code.
Low Frequency
*Medium Frequency
(Optimum Settings)
High Frequency
5–4www.hp.comUser Guide
Beeper Volume
To select a beeper volume, scan the Low Volume, Medium
Volume, or High Volume bar code.
Programming User Preferences
Low Volume
Medium Volume
*High Volume
User Guidewww.hp.com5–5
Programming User Preferences
Power Mode
This parameter determines whether or not power remains on after
a decode attempt. When in reduced power mode, the scanner
enters into a low power consumption mode to preserve battery
life after each decode attempt. When in continuous power mode,
power remains on after each decode attempt.
*Continuous On
Reduced Power Mode
5–6www.hp.comUser Guide
Laser On Time
This parameter sets the maximum time that decode processing
continues during a scan attempt. It is programmable in 0.1 second
increments from 0.5 to 9.9 seconds. The default Laser On Time
is 3.0 seconds.
To set a Laser On Time, scan the bar code below. Next, scan two
numeric bar codes in Chapter 8, “Numeric Bar Codes,” of the
Programming Reference Guide, that correspond to the desired on
time. Single digit numbers must have a leading zero. For
example, to set an On Time of 0.5 seconds, scan the bar code
below, then scan the “0” and “5” bar codes. If you make an error,
or wish to change your selection, scan Cancel.
Programming User Preferences
Laser On Time
User Guidewww.hp.com5–7
Programming User Preferences
Beep After Good Decode
Scan a bar code below to select whether or not the scanner beeps
after a good decode. If Do Not Beep After Good Decode is
selected, the beeper still operates during parameter menu
scanning and indicates error conditions.
*Beep After Good Decode
(Enable)
Do Not Beep After Good Decode
(Disable)
5–8www.hp.comUser Guide
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of
each problem, and the recommended solutions.
ProblemPossible CauseSolution
A
Nothing happens
when you follow the
operating
instructions, or the
scanner displays
erratic behavior
(laser does not come
on, scanner emits
frequent beeps).
Laser comes on, but
barcode symbol
does not decode.
No power to the
scanner.
Interface/power
cables are loose.
Scanner is not
programmed for the
correct bar code type.
Bar code symbol is
unreadable.
Distance between
scanner and bar code
is incorrect.
Check the system power.
Check for loose cable connections.
Be sure the scanner is programmed
to read the type of bar code you
are scanning.
Check the symbol to make sure it is
not defaced. Try scanning test
symbols of the same bar code type.
Move the scanner closer to or
further from the bar code.
User Guidewww.hp.comA–1
Troubleshooting
ProblemPossible CauseSolution
Symbol is decoded,
but not transmitted
to the host.
Scanned data is
incorrectly displayed
on the host.
Scanner is not
programmed for the
correct host type.
Scanner is not
programmed to work
with the host. Check
scanner host type
parameters or editing
options.
Scan the appropriate host type bar
code.
Be sure the USB host is selected.
Ensure that the POS system is
programmed for the correct
keyboard type and language, and
the Caps Lock key is in the correct
state.
Be sure editing options found in the
Programming Reference Guide on
the Point of Sale System Software and Documentation CD (e.g., ADF,
UPCE to UPC-A Conversion) are
properly programmed.
Using the Worldwide Web
For the online access to technical support information, self-solve
tools, online assistance, community forums or IT experts, broad
multivendor knowledge base, monitoring and diagnostic tools, go
to http://www.hp.com/support.
Preparing to Call Technical Support
If you can not solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Refer to the
Support Telephone Numbers guide on the Point of Sale System
Software and Documentation CD. Have the following
information available when you call:
■ Barcode Scanner model number
■ Serial number for the scanner
A–2www.hp.comUser Guide
■ Purchase date on invoice
■ Condition under which the problem occurred
■ Error messages received
■ Hardware configuration
■ Hardware and software you are using
Troubleshooting
User Guidewww.hp.comA–3
Troubleshooting
A–4www.hp.comUser Guide
Technical Specifications
HP USB Barcode Scanner
Power RequirementsDecoded: 5 VDC +/- 10% @
approximately 200mA (nominal)
Stand-By Current500mA (max)
Power SourceDepending on USB host:
Hosted powered converts a 9 Volt
battery to a 5 Volt battery
Decode CapabilityDecoded:
UPC/EAN, UPC/EAN with
supplementals, UCC/EAN, JAN 8
& 13, 128, Code 39, Code 39 Full
ASCII, Code 39 Trioptic, Codabar
(NW7), Interleaved 2 of 5, Discrete
2 of 5, Code 128, Code 93, MSI,
Code 11, UCC/EAN RSS, Code 32,
Coupon Code, Bookland EAN,
1ATA, and RSS.
B
Beeper OperationUser-selectable: Enable, Disable
Beeper VolumeUser-selectable: three levels
Beeper ToneUser-selectable: three tones
Scan Repetition Rate100 +/- 5 scans/seconds
Yaw Tolerance+/- 10
User Guidewww.hp.comB–1
o
from nominal
Technical Specifications
HP USB Barcode Scanner
Pitch Tolerance+/- 65o from nominal
Roll Tolerance+/- 60
Print Contrast Minimum25% minimum reflectance
Ambient Light Immunity
• Indoor
• Outdoor
Durability5 ft. (1.5 m) drops to concrete
Operating Temperature32
Storage Temperature-40
Humidity5% to 95% (non-condensing)
Weight (without cable)5.15 oz. (146 g)
o
from nominal
differential, measure at 650 nm.
450 ft. candles (4,842 Lux)
10,000 ft. candles (107, 600 Lux)
o
to 120o F (0o to 50o C)
o
to 140o F (-40o to 60o C)
Dimensions:
Weight
Width
Depth
Laser650 nm laser diode
Laser ClassificationsIEC 825-1 Class 2
ESD15 k V a r ea d i sc h a r ge
Minimum Element Width5 mil (0.127 mm)
Interfaces SupportedDecoded: USB
Electrical SafetyCertified Pending to UL1950, CSA
B–2www.hp.comUser Guide
6.0 in (15.2 cm)
2.5 in (6.3 cm)
3.34 in (8.4 cm)
8 kV contact discharge
C22.2 No. 950 EN60950/IC950
Decode Zone
Technical Specifications
User Guidewww.hp.comB–3
Technical Specifications
Disposal of Waste Equipment by Users
in Private Household in the European
Union
This symbol on the product or on its
packaging indicates that this product must not
be disposed of with your other household
waste. Instead, it is your responsibility to
dispose of your waste equipment by handing it
over to a designated collection point for the
recycling of waste electrical and electronic
equipment. The separate collection and
recycling of your waste equipment at the time
of disposal will help to conserve natural resources and ensure that
it is recycled in a manner that protects human health and the
environment. For more information about where you can drop off
your waste equipment for recycling, please contact your local city
office, your household waste disposal service or the shop where
you purchased the product.
B–4www.hp.comUser Guide
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