Microsoft, Windows, and Windows Vista are
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of Microsoft Corporation in the United
States and/or other countries.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
Second Edition (December 2012)
First Edition (June 2012)
Document Part Number: 690362-002
About This Book
WARNING!Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION:Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE:Text set off in this manner provides important supplemental information.
iii
Table of contents
1 Product Features ............................................................................................................................................ 1
Standard Configuration Features ......................................................................................................... 1
Microtower (MT) Front Panel Components .......................................................................................... 2
Small Form Factor (SFF) Front Panel Components ............................................................................. 3
Front Bezel ......................................................................................................................................... 56
Front Bezel Security ........................................................................................................................... 57
Front Bezel ......................................................................................................................................... 96
Front Bezel Security ........................................................................................................................... 97
Installing and Removing Drives ....................................................................................... 109
Removing a 5.25-inch Drive from a Drive Bay ................................................ 110
Installing a 5.25-inch Drive into a Drive Bay ................................................... 111
Removing a 3.5-inch Drive from a Drive Bay .................................................. 114
Installing a 3.5-inch Drive into a Drive Bay ..................................................... 115
Removing and Replacing the Primary 3.5-inch Internal Hard Drive ................ 116
Fan duct ........................................................................................................................................... 119
Front Fan Assembly ......................................................................................................................... 120
Appendix E Specifications ............................................................................................................................ 217
Index ................................................................................................................................................................. 220
x
1Product Features
Standard Configuration Features
Features may vary depending on the model. For a complete listing of the hardware and software
installed in the computer, run the diagnostic utility (included on some computer models only).
Figure 1-1 Microtower Configuration
Figure 1-2 Small Form Factor Configuration
Standard Configuration Features1
NOTE:The Small Form Factor computer can also be used in a tower orientation. For more
information, see
Using the Small Form Factor Computer in a Tower Orientation on page 135 in this
guide.
Microtower (MT) Front Panel Components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
Table 1-1 Front Panel Components
15.25-inch Optical Drives53.5-inch Media Card Reader (optional)
2Hard Drive Activity Light6Dual-State Power Button
3Microphone/Headphone Connector7Power On Light
4USB (Universal Serial Bus) 2.0 Ports8Headphone Connector
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to
Audible Codes on page 186 to interpret the code.
Interpreting POST Diagnostic Front Panel LEDs and
2Chapter 1 Product Features
Small Form Factor (SFF) Front Panel Components
Drive configuration may vary by model. Some models have a bezel blank covering one or more drive
bays.
2Dual-State Power Button63.5-inch Media Card Reader (optional)
3Power On Light7Hard Drive Activity Light
4USB (Universal Serial Bus) Ports8Headphone Connector
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the
connector at any time by double-clicking the Realtek HD Audio Manager icon in the Windows taskbar.
NOTE: The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to
Audible Codes on page 186 to interpret the code.
Interpreting POST Diagnostic Front Panel LEDs and
Small Form Factor (SFF) Front Panel Components3
Microtower (MT) Rear Panel Components
Figure 1-4 Rear Panel Components
Table 1-3 Rear Panel Components
1 Power Cord Connector6Line-Out Connector for powered audio
2
3
4
5
11
NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.
An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Realtek HD Audio Manager icon in the Windows taskbar.
The monitor connectors on the system board are inactive when a graphics card is installed in the computer.
If a graphics card is installed into one of the motherboard slots, the connectors on the graphics card and the
system board may be used at the same time. Some settings may need to be changed in Computer Setup to use
both connectors.
NOTE: USB 3.0 ports are blue; USB 2.0 ports are black.
An optional second serial port and an optional parallel port are available from HP.
When a device is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to use
the connector for a line-in device or a microphone. You can reconfigure the connector at any time by doubleclicking the Realtek HD Audio Manager icon in the Windows taskbar.
The monitor connectors on the system board are inactive when a graphics card is installed in the computer.
If a graphics card is installed into one of the motherboard slots, the connectors on the graphics card and the
system board may be used at the same time. Some settings may need to be changed in Computer Setup to use
both connectors.
Line-Out Connector for powered audio
devices (green)
USB 2.0 ports (black)11Line-In Audio Connector (blue)
USB 3.0 ports (blue)
Small Form Factor (SFF) Rear Panel Components5
Serial Number Location
Each computer has a unique serial number and a product ID number that are located on the top
cover of the computer. Keep these numbers available for use when contacting customer service for
assistance.
Figure 1-6 Microtower Serial Number and Product ID Location
Figure 1-7 Small Form Factor Serial Number and Product ID Location
6Chapter 1 Product Features
2Activating and Customizing the
Software
NOTE:This chapter provides information for both Windows 7 and Windows 8.
Activating and customizing the software in Windows 7
If your computer was not shipped with a Windows® operating system, some portions of this
documentation do not apply. Additional information is available in online help after you activate the
operating system.
CAUTION:Do not add optional hardware or third-party devices to the computer until the operating
system is successfully activated. Doing so may cause errors and prevent the operating system from
installing properly.
NOTE:Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor
to permit the required airflow.
Activating the Windows operating system
The first time you turn on the computer, the operating system is set up and activated automatically.
This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to
complete the activation.
We recommend that you register your computer with HP during operating system setup so you can
receive important software updates, facilitate support questions, and sign up for special offers.
CAUTION:After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL
THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage
the software that runs the computer or prevent its proper installation.
NOTE:If the computer shipped with more than one operating system language on the hard drive,
the activation process could take up to 60 minutes.
Activating and customizing the software in Windows 77
Downloading Windows 7 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally,
HP recommends checking for the latest updates during the initial installation and periodically
throughout the life of the computer.
1.To set up your Internet connection, click Start > Internet Explorer and follow the instructions on
the screen.
2.After an Internet connection has been established, click the Start > All Programs > Windows
Update.
3.Run Windows Update monthly thereafter.
Installing or upgrading device drivers
When installing optional hardware devices after the operating system installation is complete, you
must also install the drivers for each of the devices.
In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use
the Browse button in the dialog box to locate the i386 folder. This action points the operating system
to the appropriate drivers.
Obtain the latest support software, including support software for the operating system, from
http://www.hp.com/support. Select your country and language, select Download drivers and
software (and firmware), enter the model number of the computer, and press Enter.
Customizing the monitor display
If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font
sizes, and power management settings.
For more information, refer to the online documentation provided with the graphics controller utility or
the documentation that came with your monitor.
Right-click on the Windows desktop, then click Personalize to change display settings.
Activating and customizing the software in Windows 8
Additional information is available in online help after you activate the operating system.
NOTE:Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor
to permit the required airflow.
Activating the Windows Operating System
The first time you turn on the computer, the operating system is set up and activated automatically.
This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to
complete the activation.
We recommend that you register your computer with HP during operating system set up so you can
receive important software updates, facilitate support questions, and sign up for special offers. You
can also register your computer with HP using the Register with HP app on the Start screen.
8Chapter 2 Activating and Customizing the Software
CAUTION:After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL
THE PROCESS IS COMPLETE. Turning off the computer during the activation process may damage
the software that runs the computer or prevent its proper installation.
Downloading Windows 8 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally,
HP recommends checking for the latest updates during the initial installation and periodically
throughout the life of the computer.
Run Windows Update as soon as possible after you set up your computer.
1.Point to the upper-right or lower-right corner of the Start screen to display the charms.
2.Click Settings > Change PC Settings > Windows Update.
3.Run Windows Update monthly thereafter.
Customizing the monitor display
You can customize display settings for Windows 8 separately for the Start screen and the Desktop.
To customize the Start screen:
1.Point to the upper-right or lower-right corner of the Start screen to display the charms.
2.Click Settings > Change PC Settings.
3.Click Personalize to change the display settings.
To customize the Desktop:
1.Click the Desktop app on the Start screen.
2.Right-click on the desktop, and then click Personalize to change display settings.
Activating and customizing the software in Windows 89
3Computer Setup (F10) Utility
Computer Setup (F10) Utilities
Use Computer Setup (F10) Utility to do the following:
Change factory default settings.
●
Set the system date and time.
●
●Set, view, change, or verify the system configuration, including settings for processor, graphics,
memory, audio, storage, communications, and input devices.
Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash
●
media devices.
Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run
●
during a Full Boot. You can set the system to:
always Quick Boot (default);
❑
periodically Full Boot (from every 1 to 30 days); or
❑
always Full Boot.
❑
●Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test
(POST) messages. Post Messages Disabled suppresses most POST messages, such as
memory count, product name, and other non-error text messages. If a POST error occurs, the
error is displayed regardless of the mode selected. To manually switch to Post Messages
Enabled during POST, press any key (except F1 through F12).
Establish an Ownership Tag, the text of which is displayed each time the system is turned on or
●
restarted.
Enter the Asset Tag or property identification number assigned by the company to this computer.
●
Enable the power-on password prompt during system restarts (warm boots) as well as during
●
power-on.
Establish a setup password that controls access to the Computer Setup (F10) Utility and the
●
settings described in this section.
Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or
●
embedded NIC, so that they cannot be used until they are unsecured.
Enable or disable removable media boot ability.
●
10Chapter 3 Computer Setup (F10) Utility
Solve system configuration errors detected but not automatically fixed during the Power-On Self-
●
Test (POST).
Replicate the system setup by saving system configuration information on a USB device and
●
restoring it on one or more computers.
Execute self-tests on a specified ATA hard drive (when supported by drive).
●
Enable or disable DriveLock security (when supported by drive).
●
Using Computer Setup (F10) Utilities
Computer Setup can be accessed only by turning the computer on or restarting the system.
To access the Computer Setup Utilities menu, complete the following steps:
1.Turn on or restart the computer.
2.Repeatedly press F10 when the monitor light turns green to access the utility.
You can also press Esc to a menu that allows you to access different options available at
startup, including the Computer Setup utility.
NOTE:If you do not press F10 at the appropriate time, you must restart the computer and
again repeatedly press F10 when the monitor light turns green to access the utility.
3.A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,
Power, and Advanced.
4.Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and
down) keys to select the option you want, then press Enter. To return to the Computer Setup
Utilities menu, press Esc.
5.To apply and save changes, select File > Save Changes and Exit.
If you have made changes that you do not want applied, select Ignore Changes and Exit.
●
To reset to factory settings or previously saved default settings (some models), select
●
Apply Defaults and Exit. This option will restore the original factory system defaults.
NOTE:Not all settings shown in the following sections are available for all models
CAUTION:Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup
(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only
after exiting the F10 Setup screen.
Table 3-1 Computer Setup (F10) Utility
HeadingTable
File
Storage
Security
Power
Computer Setup—File on page 12
Computer Setup—Storage on page 13
Computer Setup—Security on page 16
Computer Setup—Power on page 21
Advanced
Computer Setup—Advanced on page 22
Computer Setup (F10) Utilities11
Computer Setup—File
NOTE:Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-2 Computer Setup—File
OptionDescription
System InformationLists:
Product name
●
SKU number
●
●Processor type/speed/stepping
●Cache size (L1/L2/L3) (dual core processors have this listed twice)
Installed memory size/speed, number of channels (single or dual) (if applicable)
●
Integrated MAC address for embedded, enabled NIC (if applicable)
●
●System BIOS (includes family name and version)
Chassis serial number
●
Asset tracking number
●
ME firmware version
●
ME Management mode
●
AboutDisplays copyright notice.
Set Time and DateAllows you to set system time and date.
Flash System ROMAllows you to update the system ROM with a BIOS image file located on removable media.
Replicated SetupSave to Removable Media
Saves system configuration to a formatted USB flash media device.
Restore from Removable Media
Restores system configuration from a USB flash media device.
Default SetupSave Current Settings as Default
Saves the current system configuration settings as the default.
Restore Factory Settings as Default
Restores the factory system configuration settings as the default.
Apply Defaults and
Exit
Ignore Changes
and Exit
Save Changes and
Exit
Applies the currently selected default settings and clears any established passwords.
Exits Computer Setup without applying or saving any changes.
Saves changes to system configuration or default settings and exits Computer Setup.
12Chapter 3 Computer Setup (F10) Utility
Computer Setup—Storage
NOTE:Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-3 Computer Setup—Storage
OptionDescription
Device ConfigurationLists all installed BIOS-controlled storage devices.
When a device is selected, detailed information and options are displayed. The following options
may be presented:
Hard Disk: Size, model, firmware version, serial number, connector color.
●
Translation mode (ATA disks only)
Lets you select the translation mode to be used for the device. This enables the BIOS to
access disks partitioned and formatted on other systems and may be necessary for users of
older versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift,
LBA Assisted, User, and Off.
Available only when the drive translation mode is set to User, allows you to specify the
parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate
disk I/O requests (from the operating system or an application) into terms the hard drive can
accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256.
The number of sectors per track may not exceed 63.
CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not
be changed. If the selected translation mode is not compatible with the translation mode that
was active when the disk was partitioned and formatted, the data on the disk will be
inaccessible.
CD-ROM: Model, firmware version, serial number, connector color (not included for USB CD-
●
ROM).
SSD Life Used
●
NOTE: Displays for solid-state drives.
●SMART (ATA disks only)
Diskette: Model and firmware version.
●
NOTE: Displays for USB diskette drives.
●Default Values(ATA disks only)
See Translation Mode above for details.
SATA Defaults
Computer Setup (F10) Utilities13
Table 3-3 Computer Setup—Storage (continued)
Storage OptionseSATA Port
Allows you to set a SATA port as an eSATA port for use with an external drive. Default is enabled.
This setting affects only the port with the black connector, labeled as eSATA on the system board.
This port should have the eSATA back panel connector attached to use eSATA drives. For more
information, see the eSATA white paper at
SATA Emulation
Allows you to choose how the SATA controller and devices are accessed by the operating
system. There are three supported options: IDE, RAID, and AHCI (default).
CAUTION: SATA emulation changes may prevent access to existing hard drive data and
degrade or corrupt established volumes.
IDE - This is the most backwards-compatible setting of the three options. Operating systems
usually do not require additional driver support in IDE mode.
RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver
loaded in the operating system to take advantage of RAID features.
AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take
advantage of more advanced features of the SATA controller.
NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/
AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver
installed, the system will crash (blue screen). RAID volumes may become corrupted if they are
booted to after disabling RAID.
www.hp.com.
Removable Media Boot
Enables/disables ability to boot the system from removable media. Default is enabled.
Max eSATA Speed
Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed
is limited to 1.5 Gbps for maximum reliability.
CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed.
Some drive and cable combinations may not run reliably at 3.0 Gpbs.
14Chapter 3 Computer Setup (F10) Utility
Table 3-3 Computer Setup—Storage (continued)
DPS Self-TestAllows you to execute self-tests on ATA hard drives capable of performing the Drive Protection
Boot OrderAllows you to:
System (DPS) self-tests.
NOTE: This selection will only appear when at least one drive capable of performing the DPS
self-tests is attached to the system.
EFI Boot Sources: Specify the order in which EFI boot sources (such as a internal hard
●
drive, USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable
operating system image. Each device on the list may be individually excluded from or
included for consideration as a bootable operating system source.
EFI boot sources always have precedence over legacy boot sources.
●Legacy Boot Sources: Specify the order in which legacy boot sources (such as a network
interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for
a bootable operating system image. Each device on the list may be individually excluded
from or included for consideration as a bootable operating system source.
Specify the order of attached hard drives. The first hard drive in the order will have priority in
the boot sequence and will be recognized as drive C (if any devices are attached).
NOTE: To drag a device to a preferred place, press Enter. To remove the device from
consideration as a bootable device, press F5.
You can use F5 to disable individual boot items, as well as disable EFI boot and/or legacy boot.
NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating
system has started.
Shortcut to Temporarily Override Boot Order
To boot one time from a device other than the default device specified in Boot Order, restart the
computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping
the boot menu) when the monitor light turns green. After POST is completed, a list of bootable
devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter.
The computer then boots from the selected non-default device for this one time.
Computer Setup (F10) Utilities15
Computer Setup—Security
NOTE:Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-4 Computer Setup—Security
OptionDescription
Setup PasswordAllows you to set and enable a setup (administrator) password.
NOTE: If the setup password is set, it is required to change Computer Setup options, flash the
ROM, and make changes to certain plug and play settings under Windows.
Power-On PasswordAllows you to set and enable a power-on password. The power-on password prompt appears
Password Options
(This selection appears
only if a power-on
password or setup
password is set.)
Smart CoverAllows you to:
after a power cycle or reboot. If the user does not enter the correct power-on password, the unit
will not boot.
Allows you to enable/disable:
Lock Legacy Resources (determines whether or not Windows Device Manager is allowed to
●
change resource settings for serial and parallel ports).
Stringent security (enabling the stringent password disables the ability to reset the password
●
by moving the jumper on the system board). Default is disabled.
CAUTION: If you enable the stringent security feature and you forget the setup password
or the power-on password, the computer is inaccessible and can no longer be used.
If you lose or forget the password, the system board must be replaced. This scenario is not
covered under warranty.
To prevent the computer from becoming permanently unusable, record your configured
setup password or power-on password in a safe place away from your computer. Without
these passwords, the computer cannot be unlocked.
Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing,
●
the F10 Setup Options without entering setup password). Default is enabled.
Password prompt on F9 & F12 (requires setup password to use these boot functions).
●
Default is enabled.
Network Server Mode. Default is disabled.
●
Lock/unlock the Cover Lock.
●
Set the Cover Removal Sensor to Disable/Notify User/Setup Password.
●
NOTE: Notify User alerts the user that the sensor has detected that the cover has been
removed. Setup Password requires that the setup password be entered to boot the computer if
the sensor detects that the cover has been removed.
16Chapter 3 Computer Setup (F10) Utility
Table 3-4 Computer Setup—Security (continued)
Device SecurityAllows you to set Device Available/Device Hidden (default is Device Available) for:
●Embedded security device
●System audio
●USB controller (varies by model)
Network controller
●
NOTE: You must disable AMT before trying to hide the network controller.
Serial port
●
Parallel port
●
●SATA ports (varies by model)
USB SecurityAllows you to set Enabled/Disabled (default is Enabled) for:
●Front USB Ports
Rear USB Ports
●
Accessory USB Ports
●
Slot SecurityAllows you to disable any PCI or PCI Express slot. Default is enabled.
Network BootEnables/disables the computer’s ability to boot from an operating system installed on a network
System IDsAllows you to set:
server. (Feature available on NIC models only; the network controller must be either a PCI
expansion card or embedded on the system board.) Default is enabled.
●Asset tag (18-byte identifier), a property identification number assigned by the company to
the computer.
Ownership tag (80-byte identifier) displayed during POST.
●
Universal Unique Identifier (UUID) number. The UUID can only be updated if the current
●
chassis serial number is invalid. (These ID numbers are normally set in the factory and are
used to uniquely identify the system.)
Keyboard locale setting for System ID entry.
●
Computer Setup (F10) Utilities17
Table 3-4 Computer Setup—Security (continued)
Master Boot Record
Security
Enables/disables Master Boot Record (MBR) security.
The MBR contains information needed to successfully boot from a disk and to access the data
stored on the disk. Master Boot Record Security may prevent unintentional or malicious changes
to the MBR, such as those caused by some viruses or by the incorrect use of certain disk utilities.
It also allows you to recover the "last known good" MBR, should changes to the MBR be detected
when the system is restarted.
When MBR Security is enabled, the BIOS prevents any changes being made to the MBR of the
current bootable disk while in MS-DOS or Windows Safe Mode.
NOTE: Most operating systems control access to the MBR of the current bootable disk; the
BIOS cannot prevent changes that may occur while the operating system is running.
Restores the backup Master Boot Record to the current bootable disk. Default is disabled.
Only appears if all of the following conditions are true:
MBR security is enabled
●
A backup copy of the MBR has been previously saved
●
●The current bootable disk is the same disk from which the backup copy was saved
CAUTION: Restoring a previously saved MBR after a disk utility or operating system has
modified the MBR, may cause the data on the disk to become inaccessible. Only restore a
previously saved MBR if you are confident that the current bootable disk's MBR has been
corrupted or infected with a virus.
18Chapter 3 Computer Setup (F10) Utility
Table 3-4 Computer Setup—Security (continued)
System Security
(these options are
hardware dependent)
Data Execution Prevention (enable/disable) - Helps prevent operating system security breaches.
Default is enabled.
SVM CPU Virtualization (enable/disable). Controls the virtualization features of the processor.
Changing this setting requires turning the computer off and then back on. Default is disabled.
Virtualization Technology (VTx) (enable/disable) - Controls the virtualization features of the
processor. Changing this setting requires turning the computer off and then back on. Default is
disabled.
Virtualization Technology Directed I/O (VTd) (enable/disable) - Controls virtualization DMA
remapping features of the chipset. Changing this setting requires turning the computer off and
then back on. Default is disabled.
Trusted Execution Technology (enable/disable) - Controls the underlying processor and chipset
features needed to support a virtual appliance. Changing this setting requires turning the
computer off and then back on. Default is disabled. To enable this feature you must enable the
following features:
Embedded Security Device Support
●
Virtualization Technology
●
Virtualization Technology Directed I/O
●
Embedded Security Device (enable/disable) - Permits activation and deactivation of the
Embedded Security Device.
NOTE: To configure the Embedded Security Device, a Setup password must be set.
System Security
(continued)
●Reset to Factory Settings (Do not reset/Reset) - Resetting to factory defaults will erase all
security keys and leave the device in a disabled state. Changing this setting requires that
you restart the computer. Default is Do not reset.
CAUTION: The embedded security device is a critical component of many security
schemes. Erasing the security keys will prevent access to data protected by the Embedded
Security Device. Choosing Reset to Factory Settings may result in significant data loss.
●Measure boot variables/devices to PCR1 - Typically, the computer measures the boot path
and saves collected metrics to PCR5 (a register in the Embedded Security Device). Bitlocker
tracks changes to any of these metrics, and forces the user to re-authenticate if it detects
any changes. Enabling this feature lets you set Bitlocker to ignore detected changes to boot
path metrics, thereby avoiding re-authentication issues associated with USB keys inserted in
a port. Default is enabled.
OS management of Embedded Security Device (enable/disable) - This option allows the user to
limit OS control of the Embedded Security Device. Default is enabled. This option is automatically
disabled if Trusted Execution Technology is enabled.
●Reset of Embedded Security Device through OS (enable/disable) - This option allows the
user to limit the operating system ability to request a Reset to Factory Settings of the
Embedded Security Device. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
No PPI provisioning (Windows 8 only) - This option lets you set Windows 8 to bypass the PPI
●
(Physical Presence Interface) requirement and directly enable and take ownership of the
TPM on first boot. You cannot change this setting after TPM is owned/initialized, unless the
TPM is reset. Default is disabled for non-Windows 8 systems, and enabled for Windows 8.
●Allow PPI policy to be changed by OS. Enabling this option allows the operating system to
execute TPM operations without Physical Presence Interface. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
Computer Setup (F10) Utilities19
Table 3-4 Computer Setup—Security (continued)
DriveLock SecurityAllows you to assign or modify a master or user password for hard drives. When this feature is
Secure Boot
Configuration
enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither
is successfully entered, the hard drive will remain inaccessible until one of the passwords is
successfully provided during a subsequent cold-boot sequence.
NOTE: This selection will only appear when at least one drive that supports the DriveLock
feature is attached to the system.
This is a feature of Windows 8.
Legacy Support—Enable/Disable. Allows you to turn off all legacy support on the computer,
●
including booting to DOS, running legacy graphics cards, booting to legacy devices, and so
on. If set to disable, legacy boot options in Storage > Boot Order are not displayed. Default
is enabled.
Secure Boot—Enable/Disable. Allows you to make sure an operating system is legitimate
●
before booting to it, making Windows resistant to malicious modification from preboot to full
OS booting, preventing firmware attacks. UEFI and Windows Secure Boot only allow code
signed by pre-approved digital certificates to run during the firmware and OS boot process.
Default is disabled, except for Windows 8 systems which have this setting enabled. Secure
Boot enabled also sets Legacy Support to disabled.
Key Management—This option lets you manage the custom key settings.
●
Clear Secure Boot Keys—Don't Clear/Clear. Allows you to delete any previously loaded
◦
custom boot keys. Default is Don't Clear.
Key Ownership—HP Keys/Custom Keys. Selecting Custom Mode allows you to modify
◦
the contents of the secure boot signature databases and the platform key (PK) that
verifies kernels during system start up, allowing you to use alternative operating
systems. Selecting HP Keys causes the computer boot using the preloaded HP-specific
boot keys. Default is HP Keys.
Fast Boot—Enable/Disable. Fast boot disables the ability to interrupt boot, such as pressing f
●
keys to access items before the operating system loads. Default is disabled.
NOTE: If Windows 8 detects a serious error, it will interrupt the boot process automatically
and display advanced boot options.
From Windows 8, you can press Shift and select Restart to access the screen that lets you
boot to a device or troubleshoot your computer.
20Chapter 3 Computer Setup (F10) Utility
Computer Setup—Power
NOTE:Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 3-5 Computer Setup—Power
OptionDescription
OS Power
Management
Hardware Power
Management
●Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the
processors power consumption when the processor is idle. Default is extended.
Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce
●
processor voltage and frequency when the current software load does not require the full
capabilities of the processor. Default is enabled.
Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a
●
visual indication of what sleep state the system is in. Each sleep state has a unique blink
pattern. Default is disabled.
NOTE: For Windows 8 systems with Fast Boot support, a normal shutdown goes to the S4
state, not the S5 state.
S0 (On) = Solid green LED.
◦
S3 (Stand By)= 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds
◦
(green LED) — repeated cycles of 3 blinks and a pause.
◦S4 (Hibernation)= 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds
(green LED) — repeated cycles of 4 blinks and a pause.
◦S5 (Soft Off) = LED is off.
SATA Power Management – Enables or disables SATA bus and/or device power management.
Default is enabled.
S5 Maximum Power Savings – Turns off power to all nonessential hardware when system is off to
meet EUP Lot 6 requirement of less than 0.5 Watt power usage. Default is disabled.
PCI Express x16 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets
you set lower power modes that activate when the bus is not being used. Options are Disabled,
LOs, L1, LOs and L1. Default is ASPM Disabled.
PCI Express x1 Slot 1 – Sets Active State Power Management (ASPM) of the bus. ASPM lets you
set lower power modes that activate when the bus is not being used. Options are Disabled, LOs,
L1, LOs and L1. Default is ASPM Disabled.
Network Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate
when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM
Disabled.
USB 3.0 Controller – Sets ASPM of the bus. ASPM lets you set lower power modes that activate
when the bus is not being used. Options are Disabled, LOs, L1, LOs and L1. Default is ASPM
Disabled.
ThermalFan idle mode—This bar graph controls the minimum permitted fan speed.
NOTE: This setting only changes the minimum fan speed. The fans are still automatically
controlled.
Computer Setup (F10) Utilities21
Computer Setup—Advanced
NOTE:Support for specific Computer Setup options may vary depending on the hardware
●POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).
QuickBoot (default) = Do not clear memory or perform a memory test.
◦
FullBoot = Memory test (count) on cold boot. Clears memory on all boots.
◦
◦Clear Memory = No memory count on cold boot. Clears memory on all boots.
FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No
◦
more memory counts until 1st cold boot on or after x days. Clears memory on all boots.
POST messages (enable/disable). Enabling this feature will cause the system to display
●
POST error messages, which are error messages displayed on the monitor during the Power
On Self Test if the BIOS encounters some kind of problem while starting the PC. A POST
error message will only display on screen if the computer is capable of booting this far. If the
POST detects an error before this point, a beep code is generated instead. Default is
disabled.
Press the ESC key for Startup Menu (Enable/Disable). This feature controls the display of
●
the text “Press the ESC key for Startup Menu” during POST. This text does not display on
Windows 8 systems with Fast Boot support. Other text also will not display (for example,
Ownership Tag). Default is enabled.
Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display
●
a message before loading option ROMs. Default is enabled.
●After Power Loss (off/on/previous state). Default is Power off. Setting this option to:
Power off—causes the computer to remain powered off when power is restored.
◦
Power on—causes the computer to power on automatically as soon as power is
◦
restored.
◦Previous state—causes the computer to power on automatically as soon as power is
restored, if it was on when power was lost.
NOTE: If you turn off power to the computer using the switch on a power strip, you will not be
able to use the suspend/sleep feature or the Remote Management features.
POST Delay (in seconds). Enabling this feature will add a user-specified delay to the POST
●
process. This delay is sometimes needed for hard disks on some PCI cards that spin up very
slowly, so slowly that they are not ready to boot by the time POST is finished. The POST
delay also gives you more time to select F10 to enter Computer (F10) Setup. Default is
None.
Remote Wakeup Boot Source (remote server/local hard drive). Default is Local hard drive.
●
Factory Recovery Boot Support (Enable/Disable). Provides the ability for the BIOS to redirect
●
the boot to the recovery partition on the user hard drive, if present. Some versions of the
recovery software honor the F11 key press even when this feature is disabled by the BIOS.
Default is disabled.
●Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the
computer not to confirm when changes were made. Default is disabled.
BIOS Power-OnAllows you to set the computer to turn on automatically at a time you specify.
Onboard DevicesAllows you to set resources for or disable Legacy devices.
Select the Legacy device's IRQ, DMA, and I/O Range. The settings may not take effect for all
operating systems. To hide a device from the operating system, see Security > Device Security.
Bus OptionsAllows you to enable or disable:
●PCI SERR# Generation. Default is enabled.
●PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration
space; only needed when more than one graphics controller is installed. Default is disabled.
Num Lock State at Power-On (off/on). Default is off.
●
Integrated Video (enable/disable). Use this option to disable the integrated video controller
●
when another video controller is present in the system. Default is enabled.
●Integrated Graphics (Auto/Disable/Force) Use this option to manage integrated (UMA)
graphics memory allocation. The value you choose is allocated permanently to graphics and
is unavailable to the operating system. For example, if you set this value to 512M on a
system with 2 GB of RAM, the system always allocates 512 MB for graphics and the other
1.5 GB for use by the BIOS and operating system. Default is Auto which sets memory
allocation to 512 MB.
If you select Force, the UMA Frame Buffer Size option displays, which lets you set the UMA
memory size allocation between 32 MB and 1 GB.
Internal Speaker (does not affect external speakers). Default is enabled.
●
●NIC PXE Option ROM Download (PXE, iSCSI, disabled). The BIOS contains an embedded
NIC option ROM to allow the unit to boot through the network to a PXE server. This is
typically used to download a corporate image to a hard drive. The NIC option ROM takes up
memory space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space.
This space is limited. This F10 option will allow users to disable the downloading of this
embedded NIC option ROM thus giving more DCH space for additional PCI cards which may
need option ROM space. The default will be to have the NIC option-ROM-enabled. Default is
PXE.
SATA RAID Option ROM Download (enable/disable). The BIOS contains an embedded
●
SATA RAID option ROM for RAID support. This can be temporarily disabled to save DCH
space. Note that with the option ROM disabled, users will be unable to boot to hard drives in
the system while running in RAID mode. Default is disabled.
Multi-Processor (enable/disable). Use this option to disable multi-processor support under
●
the OS. Default is enabled.
Hyper threading (enable/disable). Use this option to disable processor hyper-threading.
●
●Turbo Mode (enable/disable). Allows you to enable and disable the Intel Turbo Mode feature,
which allows one core of the system to run at a higher than standard frequency and power if
other cores are idle. Default is enabled.
VGA ConfigurationDisplayed only if there is an add-in video card in the system. Allows you to specify which VGA
AMT ConfigurationAllows you to set:
controller will be the “boot” or primary VGA controller.
●AMT (enable/disable). Allows you to enable or disable functions of the embedded
Management Engine (ME) such as Active Management Technology (AMT). If set to disable,
the Management Engine is set to a temporarily disabled state and will not provide functions
beyond necessary system configuration. Default is enabled.
●Unconfigure AMT/ME (enable/disable). Allows you to unconfigure any provisioned
management settings for AMT. The AMT settings are restored to factory defaults. This
feature should be used with caution as AMT will not be able to provide any set AMT
management functions once unconfigured. Default is disabled.
Hide Unconfigure ME Confirmation Prompt (enable/disable). Allows you to set the system to
●
not display the confirmation to unconfigure ME.
Watchdog Timer (enable/disable). Allows you to set amount of time for a operating system
●
and BIOS watchdog alert to be sent if the timers are not deactivated. BIOS watchdog is
deactivated by BIOS and would indicate that a halt occurred during execution if the alert is
sent to the management console. An operating system alert is deactivated by the operating
system image and would indicate that a hang occurred during its initialization. Default is
enabled.
Recovering the Configuration Settings
This method of recovery requires that you first perform the Save to Removable Media command
with the Computer Setup (F10) Utility before Restore is needed. (See
Computer Setup—File
on page 12 in the Computer Setup—File table.)
NOTE:It is recommended that you save any modified computer configuration settings to a USB
flash media device and save the device for possible future use.
To restore the configuration, insert the USB flash media device with the saved configuration and
perform the Restore from Removable Media command with the Computer Setup (F10) Utility. (See
Computer Setup—File on page 12 in the Computer Setup—File table.)
24Chapter 3 Computer Setup (F10) Utility
4Illustrated parts catalog
Microtower (MT) chassis spare parts
Computer major components
ItemDescriptionSpare part number
(1)Front bezel
For use in all countries and regions except China689377-001
For use in China689378-001
5.25-inch bezel blank (optical drive; not illustrated)570838-001
710095-001System board for use in models with NetClone (for use only in China; includes replacement thermal
material)
44Chapter 4 Illustrated parts catalog
5Routine Care, SATA Drive Guidelines,
and Disassembly Preparation
This chapter provides general service information for the computer. Adherence to the procedures and
precautions described in this chapter is essential for proper service.
CAUTION:When the computer is plugged into an AC power source, voltage is always applied to
the system board. You must disconnect the power cord from the power source before opening the
computer to prevent system board or component damage.
Electrostatic Discharge Information
A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive
devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic
device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work
perfectly throughout a normal cycle. The device may function normally for a while, but it has been
degraded in the internal layers, reducing its life expectancy.
Networks built into many integrated circuits provide some protection, but in many cases, the
discharge contains enough power to alter device parameters or melt silicon junctions.
Generating Static
The following table shows that:
Different activities generate different amounts of static electricity.
●
Static electricity increases as humidity decreases.
●
Relative Humidity
Event55%40%10%
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPs from plastic tube
7,500 V
3,000 V
400 V
400 V
15,000 V
5,000 V
800 V
700 V
35,000 V
12,000 V
6,000 V
2,000 V
Electrostatic Discharge Information45
Removing DIPs from vinyl tray
2,000 V
4,000 V
11,500 V
Removing DIPs from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
These are then multi-packaged inside plastic tubes, trays, or Styrofoam.
3,500 V
7,000 V
5,000 V
NOTE:700 volts can degrade a product.
Preventing Electrostatic Damage to Equipment
Many electronic components are sensitive to ESD. Circuitry design and structure determine the
degree of sensitivity. The following packaging and grounding precautions are necessary to prevent
damage to electric components and accessories.
To avoid hand contact, transport products in static-safe containers such as tubes, bags, or
●
boxes.
Protect all electrostatic parts and assemblies with conductive or approved containers or
●
packaging.
Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.
●
Place items on a grounded surface before removing them from their container.
●
5,000 V
20,000 V
11,000 V
14,500 V
26,500 V
21,000 V
Always be properly grounded when touching a sensitive component or assembly.
●
Avoid contact with pins, leads, or circuitry.
●
Place reusable electrostatic-sensitive parts from assemblies in protective packaging or
●
conductive foam.
Personal Grounding Methods and Equipment
Use the following equipment to prevent static electricity damage to equipment:
●Wrist straps are flexible straps with a maximum of one-megohm ± 10% resistance in the ground
cords. To provide proper ground, a strap must be worn snug against bare skin. The ground cord
must be connected and fit snugly into the banana plug connector on the grounding mat or
workstation.
Heel straps/Toe straps/Boot straps can be used at standing workstations and are compatible
●
with most types of shoes or boots. On conductive floors or dissipative floor mats, use them on
both feet with a maximum of one-megohm ± 10% resistance between the operator and ground.
Static Shielding Protection Levels
MethodVoltage
Antistatic plastic
Carbon-loaded plastic
1,500
7,500
Metallized laminate
15,000
46Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation
Grounding the Work Area
To prevent static damage at the work area, use the following precautions:
●Cover the work surface with approved static-dissipative material. Provide a wrist strap connected
to the work surface and properly grounded tools and equipment.
●Use static-dissipative mats, foot straps, or air ionizers to give added protection.
●Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate.
Handle them only at static-free work areas.
●Turn off power and input signals before inserting and removing connectors or test equipment.
●Use fixtures made of static-safe materials when fixtures must directly contact dissipative
surfaces.
●Keep work area free of nonconductive materials such as ordinary plastic assembly aids and
Styrofoam.
Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive.
●
Recommended Materials and Equipment
Materials and equipment that are recommended for use in preventing static electricity include:
Antistatic tape
●
Antistatic smocks, aprons, or sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Conductive foam
●
Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance
●
Static-dissipative table or floor mats with hard tie to ground
●
Field service kits
●
Static awareness labels
●
Wrist straps and footwear straps providing one-megohm +/- 10% resistance
●
Material handling packages
●
Conductive plastic bags
●
Conductive plastic tubes
●
Conductive tote boxes
●
Opaque shielding bags
●
Transparent metallized shielding bags
●
Transparent shielding tubes
●
Electrostatic Discharge Information47
Operating Guidelines
To prevent overheating and to help prolong the life of the computer:
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and
●
cold.
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all
●
vented sides of the computer and above the monitor to permit the required airflow.
Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the
●
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airflow.
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign
●
matter can block the vents and limit the airflow. Be sure to unplug the computer before cleaning
the air vents.
Never operate the computer with the cover or side panel removed.
●
Do not stack computers on top of each other or place computers so near each other that they
●
are subject to each other’s re-circulated or preheated air.
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation
●
must be provided on the enclosure, and the same operating guidelines listed above will still
apply.
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots on the monitor with any type of material.
●
Install or enable power management functions of the operating system or other software,
●
including sleep states.
Routine Care
General Cleaning Safety Precautions
1.Never use solvents or flammable solutions to clean the computer.
2.Never immerse any parts in water or cleaning solutions; apply any liquids to a clean cloth and
then use the cloth on the component.
3.Always unplug the computer when cleaning with liquids or damp cloths.
4.Always unplug the computer before cleaning the keyboard, mouse, or air vents.
5.Disconnect the keyboard before cleaning it.
6.Wear safety glasses equipped with side shields when cleaning the keyboard.
Cleaning the Computer Case
Follow all safety precautions in General Cleaning Safety Precautions on page 48 before cleaning the
computer.
48Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation
To clean the computer case, follow the procedures described below:
To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.
●
For stronger stains, use a mild dishwashing liquid diluted with water. Rinse well by wiping it with
●
a cloth or swab dampened with clear water.
For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is needed as the alcohol will
●
evaporate quickly and not leave a residue.
After cleaning, always wipe the unit with a clean, lint-free cloth.
●
Occasionally clean the air vents on the computer. Lint and other foreign matter can block the
●
vents and limit the airflow.
Cleaning the Keyboard
Follow all safety precautions in General Cleaning Safety Precautions on page 48 before cleaning the
keyboard.
To clean the tops of the keys or the keyboard body, follow the procedures described in
Computer Case on page 48.
When cleaning debris from under the keys, review all rules in
on page 48 before following these procedures:
CAUTION:Use safety glasses equipped with side shields before attempting to clean debris from
under the keys.
Visible debris underneath or between the keys may be removed by vacuuming or shaking.
●
Canned, pressurized air may be used to clean debris from under the keys. Caution should be
●
used as too much air pressure can dislodge lubricants applied under the wide keys.
If you remove a key, use a specially designed key puller to prevent damage to the keys. This
●
tool is available through many electronic supply outlets.
CAUTION:Never remove a wide leveled key (like the space bar) from the keyboard. If these
keys are improperly removed or installed, the keyboard may not function properly.
Cleaning under a key may be done with a swab moistened with isopropyl alcohol and squeezed
●
out. Be careful not to wipe away lubricants necessary for proper key functions. Use tweezers to
remove any fibers or dirt in confined areas. Allow the parts to air dry before reassembly.
Cleaning the Monitor
Cleaning the
General Cleaning Safety Precautions
Wipe the monitor screen with a clean cloth moistened with water or with a towelette designed for
●
cleaning monitors. Do not use sprays or aerosols directly on the screen; the liquid may seep into
the housing and damage a component. Never use solvents or flammable liquids on the monitor.
To clean the monitor body follow the procedures in
●
Cleaning the Computer Case on page 48.
Routine Care49
Cleaning the Mouse
Before cleaning the mouse, ensure that the power to the computer is turned off.
●Clean the mouse ball by first removing the retaining plate and the ball from the housing. Pull out
any debris from the ball socket and wipe the ball with a clean, dry cloth before reassembly.
●To clean the mouse body, follow the procedures in
Service Considerations
Listed below are some of the considerations that you should keep in mind during the disassembly and
assembly of the computer.
Power Supply Fan
The power supply fan is a variable-speed fan based on the temperature in the power supply.
CAUTION:The cooling fan is always on when the computer is in the “On” mode. The cooling fan is
off when the computer is in “Standby,” “Suspend,” or “Off” modes.
You must disconnect the power cord from the power source before opening the computer to prevent
system board or component damage.
Tools and Software Requirements
To service the computer, you need the following:
Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)
●
Torx T-15 screwdriver with small diameter shank (for certain front bezel removal)
●
Cleaning the Computer Case on page 48.
Screws
Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)
●
Phillips #2 screwdriver
●
Diagnostics software
●
HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-
The screws used in the computer are not interchangeable. They may have standard or metric threads
and may be of different lengths. If an incorrect screw is used during the reassembly process, it can
damage the unit. HP strongly recommends that all screws removed during disassembly be kept with
the part that was removed, then returned to their proper locations.
CAUTION:Metric screws have a black finish. U.S. screws have a silver finish and are used on hard
drives only.
CAUTION:As each subassembly is removed from the computer, it should be placed away from the
work area to prevent damage.
50Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation
Cables and Connectors
Most cables used throughout the unit are flat, flexible cables. These cables must be handled with
care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or
removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid
bending or twisting the cables, and ensure that the cables are routed in such a way that they cannot
be caught or snagged by parts being removed or replaced.
CAUTION:When servicing this computer, ensure that cables are placed in their proper location
during the reassembly process. Improper cable placement can damage the computer.
Hard Drives
Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This
applies to failed drives as well as replacement spares.
●If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “Fragile: Handle With Care.”
Do not remove hard drives from the shipping package for storage. Keep hard drives in their
●
protective packaging until they are actually mounted in the CPU.
Avoid dropping drives from any height onto any surface.
●
If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drive
●
while the computer is on or in standby mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a
●
drive, avoid touching the connector. For more information about preventing electrostatic
damage, refer to
Do not use excessive force when inserting a drive.
●
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic
●
fields such as monitors or speakers.
Electrostatic Discharge Information on page 45
Lithium Coin Cell Battery
The battery that comes with the computer provides power to the real-time clock and has a minimum
lifetime of about three years.
See the appropriate removal and replacement chapter for the chassis you are working on in this
guide for instructions on the replacement procedures.
WARNING!This computer contains a lithium battery. There is a risk of fire and chemical burn if the
battery is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose
in water or fire, or expose it to temperatures higher than 140ºF (60ºC). Do not attempt to recharge the
battery.
NOTE:Batteries, battery packs, and accumulators should not be disposed of together with the
general household waste. In order to forward them to recycling or proper disposal, please use the
public collection system or return them to HP, their authorized partners, or their agents.
Service Considerations51
SATA Hard Drives
Serial ATA Hard Drive Characteristics
Number of pins/conductors in data cable7/7
Number of pins in power cable15
Maximum data cable length39.37 in (100 cm)
Data interface voltage differential400-700 mV
Drive voltages3.3 V, 5 V, 12 V
Jumpers for configuring driveN/A
Data transfer rate3.0 Gb/s
SATA Hard Drive Cables
SATA Data Cable
Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA
1.5 Gb/s drives.
Current HP desktop products ship with SATA 3.0 Gb/s hard drives.
SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and
never bend it tighter than a 30 mm (1.18 in) radius.
The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive.
SMART ATA Drives
The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal
Computers have built-in drive failure prediction that warns the user or network administrator of an
impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure
indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If
the drive determines that a failure is imminent, it generates a fault alert.
Cable Management
Always follow good cable management practices when working inside the computer.
Keep cables away from major heat sources like the heat sink.
●
●Do not jam cables on top of expansion cards or memory modules. Printed circuit cards like these
are not designed to take excessive pressure on them.
Keep cables clear of sliding or moveable parts to prevent them from being cut or crimped when
●
the parts are moved.
When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the
●
wires.
52Chapter 5 Routine Care, SATA Drive Guidelines, and Disassembly Preparation
Some flat ribbon cables come prefolded. Never change the folds on these cables.
●
Do not bend any cable sharply. A sharp bend can break the internal wires.
●
Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.
●
Never crease a SATA data cable.
●
Do not rely on components like the drive cage, power supply, or computer cover to push cables
●
down into the chassis. Always position the cables to lay properly by themselves.
Cable Management53
6Removal and Replacement Procedures
Microtower (MT) Chassis
Adherence to the procedures and precautions described in this chapter is essential for proper service.
After completing all necessary removal and replacement procedures, run the Diagnostics utility to
verify that all components operate properly.
NOTE:Not all features listed in this guide are available on all computers.
Preparation for Disassembly
See Routine Care, SATA Drive Guidelines, and Disassembly Preparation on page 45 for initial safety
procedures.
1.Remove/disengage any security devices that prohibit opening the computer.
2.Close any open software applications.
3.Exit the operating system.
4.Remove any diskette, compact disc, or media card from the computer.
5.Turn off the computer and any peripheral devices that are connected to it.
CAUTION:Turn off the computer before disconnecting any cables.
Regardless of the power-on state, voltage is always present on the system board as long as the
system is plugged into an active AC outlet. In some systems the cooling fan is on even when the
computer is in the “Standby,” or “Suspend” modes. The power cord should always be
disconnected before servicing a unit.
6.Disconnect the power cord from the electrical outlet and then from the computer.
7.Disconnect all peripheral device cables from the computer.
8.As applicable, lay the computer down on its side to achieve a safe working position.
NOTE:During disassembly, label each cable as you remove it, noting its position and routing.
Keep all screws with the units removed.
CAUTION:The screws used in the computer are of different thread sizes and lengths; using the
wrong screw in an application may damage the unit.
54Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Computer Access Panel
DescriptionSpare part number
Access panel646825-001
To access internal components, you must remove the access panel:
1.Prepare the computer for disassembly (
2.Loosen the two captive thumbscrews (1) that secure the access panel to the computer chassis.
3.Use the handle located between the thumbscrews to lift the access panel off the unit (2).
NOTE:You may want to lay the computer on its side to install internal parts. Be sure the side
with the access panel is facing up.
Figure 6-1 Removing the Computer Access Panel
Preparation for Disassembly on page 54)
Computer Access Panel55
Front Bezel
DescriptionSpare part number
Front bezel for use in all countries and regions except China689377-001
Front bezel for use in China689378-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54)
2.Remove the access panel (
3.Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).
Figure 6-2 Removing the Front Bezel
Computer Access Panel on page 55)
56Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Front Bezel Security
The front bezel can be locked in place by installing a security screw provided by HP. To install the
security screw:
1.Remove/disengage any security devices that prohibit opening the computer.
2.Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.Turn off the computer properly through the operating system, then turn off any external devices.
4.Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION:Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5.Remove the access panel and front bezel.
6.Remove the security screw from the inside of the front bezel.
Figure 6-3 Retrieving the Front Bezel Security Screw
7.Replace the front bezel.
Front Bezel Security57
8.Install the screw through the interior of the front of the chassis into the front bezel. The screw
hole is located toward the middle of the right edge of the chassis between the hard drive bay and
speaker.
Figure 6-4 Installing the Front Bezel Security Screw
9.Replace the access panel.
10. Reconnect the power cord and turn on the computer.
11. Lock any security devices that were disengaged when the access panel was removed.
58Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Bezel Blanks
DescriptionSpare part number
3.5-inch bezel blank583653-001
5.25-inch bezel blank, optical drive570838-001
On some models, there are bezel blanks covering the 3.5-inch and 5.25-inch drive bays that need to
be removed before installing a drive. To remove a bezel blank:
1.Remove the access panel (
2.Remove the front bezel (
3.To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards
the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it
(2).
Figure 6-5 Removing a Bezel Blank
Computer Access Panel on page 55)
Front Bezel on page 56)
Bezel Blanks59
Memory
DescriptionSpare part number
8-GB, PC3-12800689375-001
4-GB, PC3-12800671613-001
2-GB, PC3-12800671612-001
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with up to four industry-standard DIMMs.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 16-GB of memory configured in a
high-performing dual channel mode.
DDR3-SDRAM DIMMs
CAUTION:This product DOES NOT support DDR3 Ultra Low Voltage (DDR3U) memory. The
processor is not compatible with DDR3U memory and if you plug DDR3U memory into the system
board, it can cause the physical damage to the DIMM or invoke system malfunction.
For proper system operation, the DDR3-SDRAM DIMMs must be:
support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
●
contain the mandatory JEDEC SPD information
●
In addition, the computer supports:
512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
●
single-sided and double-sided DIMMs
●
DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
●
supported
NOTE:The system will not operate properly if you install unsupported DIMMs.
Populating DIMM Sockets
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are
labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory
channel B. Sockets DIMM3 and DIMM4 operate in memory channel A.
60Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
The system will operate in single channel mode if the DIMM sockets are populated in one
●
channel only.
The system will operate in a higher-performing dual channel mode if the total memory capacity
●
of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B.
The technology and device width can vary between the channels. For example, if Channel A is
populated with two 1-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system
will operate in dual channel mode.
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is
●
not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel
populated with the least amount of memory describes the total amount of memory assigned to
dual channel and the remainder is assigned to single channel. For optimal speed, the channels
should be balanced so that the largest amount of memory is spread between the two channels.
If one channel will have more memory than the other, the larger amount should be assigned to
Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and three 1-GB
DIMMs, Channel A should be populated with the 2-GB DIMM and one 1-GB DIMM, and Channel
B should be populated with the other two 1-GB DIMMs. With this configuration, 4-GB will run as
dual channel and 1-GB will run as single channel.
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
●
Installing DIMMs
CAUTION:You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is
always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
Adding or removing memory modules while voltage is present may cause irreparable damage to the
memory modules or system board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object. For more information, refer to
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54)
2.Remove the access panel (
Electrostatic Discharge Information on page 45.
Computer Access Panel on page 55)
Memory61
3.Open both latches of the memory module socket (1), and insert the memory module into the
socket (2).
Figure 6-6 Installing a DIMM
NOTE:A memory module can be installed in only one way. Match the notch on the module
with the tab on the memory socket.
Populate the black DIMM sockets before the white DIMM sockets.
For maximum performance, populate the sockets so that the memory capacity is spread as
equally as possible between Channel A and Channel B. Refer to
on page 60 for more information.
4.Push the module down into the socket, ensuring that the module is fully inserted and properly
seated. Make sure the latches are in the closed position (3).
5.Repeat steps 3 and 4 to install any additional modules.
6.Replace the computer access panel.
7.Reconnect the power cord and turn on the computer.
8.Lock any security devices that were disengaged when the access panel was removed.
The computer should automatically recognize the additional memory the next time you turn on the
computer.
Populating DIMM Sockets
62Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Expansion Cards
DescriptionSpare part number
nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (not for use with Windows 8)684591-001
nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (for use with Windows 8)702084-001
nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (not for use with Windows 8)632486-001
nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (for use with Windows 8)700578-001
nVidia GF505 PCIe x16 graphics card, 512 MB (for use only in China)702648-001
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (not for use with Windows 8)682411-001
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; use only in China)702646-001
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; not for China)702647-001
AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (not for use with Windows 8)637995-001
AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (for use with Windows 8)697246-001
Intel PRO/1000CT2 NIC, includes bracket635523-001
HP FireWire / IEEE 1394a PCIe x1 Card637591-001
The computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCI
Express x16 expansion slot.
NOTE:You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slot.
To remove, replace, or add an expansion card:
1.Prepare the computer for disassembly (
2.Remove the access panel (
Computer Access Panel on page 55)
Preparation for Disassembly on page 54)
3.Locate the correct vacant expansion socket on the system board and the corresponding
expansion slot on the back of the computer chassis.
Expansion Cards63
4.Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab on
the latch and rotating the latch to the open position.
Figure 6-7 Opening the Expansion Slot Retainer
5.Before installing an expansion card, remove the expansion slot cover or the existing expansion
card.
NOTE:Before removing an installed expansion card, disconnect any cables that may be
attached to the expansion card.
a.If you are installing an expansion card in a vacant socket, remove the appropriate
expansion slot cover on the back of the chassis. Pull the slot cover straight up then away
from the inside of the chassis.
Figure 6-8 Removing an Expansion Slot Cover
64Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
b.If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end,
and carefully rock it back and forth until the connectors pull free from the socket. Pull the
expansion card straight up from the socket then away from the inside of the chassis to
release it from the chassis frame. Be sure not to scrape the card against the other
components.
Figure 6-9 Removing a Standard PCI Expansion Card
c.If you are removing a PCI Express x16 card, pull the retention arm on the back of the
expansion socket away from the card and carefully rock the card back and forth until the
connectors pull free from the socket. Pull the expansion card straight up from the socket
then away from the inside of the chassis to release it from the chassis frame. Be sure not to
scrape the card against the other components.
Figure 6-10 Removing a PCI Express x16 Expansion Card
6.Store the removed card in anti-static packaging.
Expansion Cards65
7.If you are not installing a new expansion card, install an expansion slot cover to close the open
slot.
CAUTION:After removing an expansion card, you must replace it with a new card or
expansion slot cover for proper cooling of internal components during operation.
8.To install a new expansion card, hold the card just above the expansion socket on the system
board then move the card toward the rear of the chassis so that the bracket on the card is
aligned with the open slot on the rear of the chassis. Press the card straight down into the
expansion socket on the system board.
Figure 6-11 Installing an Expansion Card
NOTE:When installing an expansion card, press firmly on the card so that the whole
connector seats properly in the expansion card slot.
9.Rotate the slot cover retention latch back in place to secure the expansion card.
10. Connect external cables to the installed card, if needed. Connect internal cables to the system
board, if needed.
11. Replace the computer access panel.
12. Reconnect the power cord and turn on the computer.
13. Lock any security devices that were disengaged when the access panel was removed.
14. Reconfigure the computer, if necessary.
66Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
System Board Connections
Refer to the following illustrations and tables to identify the system board connectors for your model.
500 GB, 7200 rpm, 2.5 inch, SED, SATA hard drive696422-001
500 GB, 7200 rpm SATA hard drive636929-001
320 GB, 7200 rpm SATA hard drive, 2.5-inch634824-001
250 GB, 10000 rpm SATA hard drive683922-001
250 GB, 7200 rpm SATA hard drive636927-001
256 GB Solid State Drive (SSD), self-encrypting (SED), SATA 6.0680020-001
180 GB Solid State Drive (SSD), SATA 6.0696622-001
160 GB Solid State Drive (SSD), SATA 3.0646809-001
128 GB Solid State Drive (SSD), SATA 2.0665961-001
120 GB Solid State Drive (SSD), SATA 2.0661841-001
When installing drives, follow these guidelines:
The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA
●
connector on the system board labeled SATA0. If you are adding a second hard drive, connect it
to the white connector on the system board labeled SATA1.
Connect the first SATA optical drive to the white SATA connector on the system board labeled
●
SATA2. If you are adding a second optical drive connect it to the black SATA connector on the
system board labeled ESATA. If the ESATA connector is already populated, connect the second
optical drive to the white connector labeled SATA1.
●Connect an optional eSATA adapter cable to the black SATA connector on the system board
labeled ESATA.
68Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Connect a media card reader USB cable to the USB connector on the system board labeled
●
MEDIA.
The power cable for the SATA optical drives is a two-headed cable this is plugged into the
●
system board with the first connector routed to the top 5.25-inch bay and the second connector
routed to the bottom 5.25-inch bay.
The power cable for the SATA hard drives is a two-headed cable this is plugged into the system
●
board with the first connector routed to the bottom 3.5-inch bay and the second connector routed
to the top 3.5-inch bay.
The system does not support Parallel ATA (PATA) optical drives or PATA hard drives.
●
You must install guide screws to ensure the drive will line up correctly in the drive cage and lock
●
in place. HP has provided extra guide screws for the drive bays (four 6-32 isolation mounting
guide screws and eight M3 metric guide screws), installed on the side of the drive bays. The
6-32 isolation mounting screws are required for a secondary hard drive. All other drives (except
the primary hard drive) use M3 metric screws. The HP-supplied metric screws are black and the
HP-supplied isolation mounting screws are silver and blue. If you are replacing the primary hard
drive, you must remove the four silver and blue 6-32 isolation mounting guide screws from the
old hard drive and install them in the new hard drive.
Figure 6-13 Extra Guide Screw Locations
No.Guide ScrewDevice
1Black M3 Metric ScrewsAll Drives (except hard drives)
2Silver and Blue 6-32 Isolation Mounting ScrewsSecondary Hard Drive
Drives69
CAUTION:To prevent loss of work and damage to the computer or drive:
If you are inserting or removing a drive, shut down the operating system properly, turn off the
computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby
mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Handle a drive carefully; do not drop it.
Do not use excessive force when inserting a drive.
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields
such as monitors or speakers.
If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and
label the package “Fragile: Handle With Care.”
Drive Positions
Figure 6-14 Drive Positions
Table 6-2 Drive Positions
1Two 5.25-inch drive bays for optional drives (optical drives shown)
2One 3.5-inch drive bay for optional drive (media card reader shown)
3Secondary 3.5-inch internal hard drive bay for optional hard drive
4Primary 3.5-inch internal hard drive bay
NOTE: The drive configuration on your computer may be different than the drive
configuration shown above.
To verify the type and size of the storage devices installed in the computer, run Computer Setup.
70Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay
CAUTION:All removable media should be taken out of a drive before removing the drive from the
computer.
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54)
2.Remove the access panel (
3.Remove the front bezel (
4.Disconnect the drive cables, as indicated in the following illustrations.
CAUTION:When removing the cables, pull the tab or connector instead of the cable itself to
avoid damaging the cable.
a.If you are removing an optical drive, disconnect the power cable and data cable from the
back of the drive.
b.If you are removing a media card reader, disconnect the USB cable from the system board.
Figure 6-15 Disconnecting the Media Card Reader USB Cable
Computer Access Panel on page 55)
Front Bezel on page 56)
Drives71
5.A latch drive bracket with release tabs secures the drives in the drive bay. Lift the release tab on
the latch drive bracket (1) for the drive you want to remove, then slide the drive from its drive bay
(2).
Figure 6-16 Removing the Drives
Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54)
2.Remove the access panel (
3.Remove the front bezel (
4.If you are installing a drive in a bay covered by a bezel blank, remove the bezel blank. See
Blanks on page 59 for more information.
Computer Access Panel on page 55)
Front Bezel on page 56)
Bezel
72Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
5.Install four M3 metric guide screws in the lower holes on each side of the drive. HP has provided
eight extra M3 metric guide screws on the front of the chassis, under the front bezel. The M3
metric guide screws are black. Refer to
metric guide screws location.
NOTE:When replacing the drive, transfer the four M3 metric guide screws from the old drive to
the new one.
CAUTION:Use only 5-mm long screws as guide screws. Longer screws can damage the
6.Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until
the drive snaps into place.
Figure 6-18 Sliding the Drives into the Drive Cage
Drives on page 68 for an illustration of the extra M3
7.Connect the power and data cables to the drive as indicated in the following illustrations.
a.If you are installing an optical drive, connect the power cable and data cable to the back of
the drive.
NOTE:The power cable for the optical drives is a two-headed cable that is routed from
the system board to the rear of the optical drive bays.
Drives73
b.If your are installing a media card reader, connect the USB cable to the USB system board
connector labeled MEDIA.
Figure 6-19 Connecting the Media Card Reader USB Cable
8.If installing a new drive, connect the opposite end of the data cable to the appropriate system
board connector.
NOTE:If you are installing a new SATA optical drive, connect the data cable for the first optical
drive to the white SATA connector on the system board labeled SATA2. Connect the data cable
for a second optical drive to the black SATA connector on the system board labeled ESATA. If
the ESATA connector is already populated, connect the second optical drive to white connector
labeled SATA1.
Refer to
System Board Connections on page 67 for an illustration of the system board drive
connectors.
9.Replace the front bezel and computer access panel.
10. Reconnect the power cord and any external devices, then turn on the computer.
11. Lock any security devices that were disengaged when the access panel was removed.
74Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Removing a Hard Drive from a Drive Bay
NOTE:Before you remove the old hard drive, be sure to back up the data from the old hard drive so
that you can transfer the data to the new hard drive.
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54)
2.Remove the access panel (
3.Disconnect the power cable and data cable from the back of the hard drive.
4.Release the drive by pulling the release tab away from the drive (1) and sliding the drive out of
the bay (2).
Figure 6-20 Removing a Hard Drive
Computer Access Panel on page 55)
5.Remove the four guide screws (two on each side) from the old drive. You will need these screws
to install a new drive.
Installing a Hard Drive into an Internal Drive Bay
NOTE:The system does not support Parallel ATA (PATA) hard drives.
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54)
2.Remove the access panel (
Computer Access Panel on page 55)
Drives75
3.Install guide screws on the sides of the drive. If you are installing a 2.5-inch drive, you must
install the drive in an adapter bracket.
NOTE:The hard drive uses 6-32 isolation mounting guide screws. Four extra guide screws are
installed on the exterior of the hard drive bays. The HP-supplied isolation mounting guide screws
are silver and blue. Refer to
mounting guide screws location.
If you are replacing a drive, transfer the guides screws from the old drive to the new one.
If you are installing a 3.5-inch hard drive, install four isolation mounting guide screws (two
●
on each side of the drive).
Figure 6-21 Installing Isolation Mounting Guide Screws in a 3.5-inch Drive
If you are installing a 2.5-inch hard drive:
●
Slide the drive into the bay adapter bracket, ensuring the connector on the drive is fully
◦
inserted into the connector on the adapter bracket.
Drives on page 68 for an illustration of the extra 6-32 isolation
Figure 6-22 Sliding the 2.5-inch Drive in the Adapter Bracket
76Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket
◦
screws through the sides of the bracket into the drive.
Figure 6-23 Securing the Drive in the Adapter Bracket
Install four 6-32 silver and blue isolation mounting guide screws in the adapter bracket
◦
(two on each side of the bracket).
Figure 6-24 Installing Isolation Mounting Guide Screws in the Adapter Bracket
Drives77
4.Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until
the drive snaps into place. The bottom bay is for the primary hard drive. The upper bay is for an
optional secondary hard drive.
Figure 6-25 Sliding a Hard Drive into the Drive Bay
5.Connect the power cable and data cable to the back of the hard drive.
NOTE:The power cable for the hard drives is a two-headed cable that is routed from the
system board to the rear of the hard drive bays.
6.If installing a new drive, connect the opposite end of the data cable to the appropriate system
board connector.
NOTE:If your system has only one SATA hard drive, you must connect the hard drive data
cable to the dark blue connector labeled SATA0 to avoid any hard drive performance problems.
If you are adding a second hard drive, connect the data cable to the white connector labeled
SATA1.
7.Route the power and data cables in their cable retainers.
8.Replace the computer access panel.
9.Reconnect the power cord and any external devices, then turn on the computer.
10. Lock any security devices that were disengaged when the access panel was removed.
78Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Front Fan Assembly
DescriptionSpare part number
Front fan assembly585884-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the access panel (
3.Remove the cables from the clip on the top of the fan assembly.
Figure 6-26 Removing the cables from atop the front fan assembly
4.Unplug the fan cable from the system board connector labeled CHFAN.
Computer Access Panel on page 55).
Front Fan Assembly79
5.Press the lever that secures the assembly to the chassis (1), pivot the assembly forward toward
the front of the computer (2), and then lift the assembly straight up and out of the computer (3).
Figure 6-27 Removing the front fan assembly
To reinstall the front fan, reverse the removal procedure.
80Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Front I/O Assembly
DescriptionSpare part number
Front I/O assembly646827-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the computer access panel (
3.Remove the front bezel (
4.Remove the front fan (
5.Disconnect the three front I/O cables (yellow, green, and blue) from the system board
connectors (FRONT USB, FRONT USB2, and FRONT AUD).
6.Remove the Torx T15 screw that secures the assembly to the chassis.
Figure 6-28 Removing the front I/O assembly screw
7.Rotate the left side of the assembly to the right .
Figure 6-29 Removing the front I/O assembly
Front Bezel on page 56).
Front Fan Assembly on page 79).
Computer Access Panel on page 55).
8.Pull the assembly away from the computer while threading the wires through the hole in the front
of the chassis.
To reinstall the assembly, reverse the removal procedure.
Front I/O Assembly81
Power Switch/LED Assembly
DescriptionSpare part number
Power switch/LED assembly646828-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the access panel (
3.Remove the front bezel (
4.Remove the front fan (
5.Disconnect the cable from the system board connector labeled PB/LED.
6.With the computer on its side, press on the tabs on the bottom of the assembly (1) to disengage
the assembly from the chassis, and then rotate the bottom of the assembly upward (2) to
remove it from the chassis.
Figure 6-30 Removing the power switch/LED
Computer Access Panel on page 55).
Front Bezel on page 56).
Front Fan Assembly on page 79).
7.Pull the assembly away from the chassis while threading the cable through the hole in front of
the chassis.
82Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Heat sink
DescriptionSpare part number
Heat sink645326-001
WARNING!To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the computer access panel (
3.Remove the front fan (
4.Loosen the four silver captive Torx T15 screws that secure the heat sink to the system board.
CAUTION:Remove heat sink retaining screws in diagonally opposite pairs (as in an X) to even
the downward forces on the processor. The pins on the socket are very fragile and any damage
to them may require replacing the system board.
Front Fan Assembly on page 79).
Computer Access Panel on page 55).
Heat sink83
5.Lift the heat sink from atop the processor.
When reinstalling the heat sink, make sure that its bottom has been cleaned with an alcohol wipe and
fresh thermal grease has been applied to the top of the processor.
CAUTION:Heat sink retaining screws should be tightened in diagonally opposite pairs (as in an X)
to evenly seat the heat sink on the processor. This is especially important as the pins on the socket
are very fragile and any damage to them may require replacing the system board.
84Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Processor
DescriptionSpare part number
Intel Core i7 processor
3770, 3.4 GHz (turbo up to 3.9 GHz), 8-MB L3 cache, 77W688164-001
2600, 3.4 GHz (turbo up to 3.8 GHz), 8-MB L3 cache, 95W638632-001
Intel Core i5 processors
3570, 3.4 GHz, 6-MB L3 cache688162-001
3470, 3.2 GHz, 6-MB L3 cache687943-001
2400, 3.1 GHz, 6-MB L3 cache638630-001
Intel Core i3 processors
3240, 3.4 GHz, 3-MB L3 cache688951-001
3225, 3.3 GHz, 3-MB L3 cache689578-001
3220, 3.3 GHz, 3-MB L3 cache688950-001
2130, 3.4 GHz, 3-MB L3 cache665120-001
2120, 3.3 GHz, 3-MB L3 cache638629-001
Intel Pentium processors
G2120, 3.1 GHz, 3-MB L3 cache703282-001
G870, 3.1 GHz, 3-MB L3 cache691936-001
G860, 3.0 GHz, 3-MB L3 cache691936-001
G850, 2.9 GHz, 3-MB L3 cache655973-001
G645, 2.9 GHz, 3-MB L3 cache704228-001
G640, 2.8 GHz, 3-MB L3 cache691935-001
G630, 2.7 GHz, 3-MB L3 cache665122-001
Intel Celeron processors
G555, 2.7 GHz, 2-MB L3 cache704227-001
G550, 2.6 GHz, 2-MB L3 cache691934-001
G540, 2.5 GHz, 2-MB L3 cache665119-001
G530T, 2.0 GHz, 2-MB L3 cache665118-001
G465, 1.9 GHz, 1.5-MB L3 cache706883-001
G460, 1.8 GHz, 1-MB L3 cache682410-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the access panel (
3.Remove the heat sink (
Heat sink on page 83).
Computer Access Panel on page 55).
Processor85
4.Rotate the locking lever to its full open position (1).
5.Raise and rotate the microprocessor retainer to its fully open position (2).
6.Carefully lift the processor from the socket (3).
CAUTION:Do NOT handle the pins in the processor socket. These pins are very fragile and
handling them could cause irreparable damage. Once pins are damaged it may be necessary to
replace the system board.
The heat sink must be installed within 24 hours of installing the processor to prevent damage to
the processor’s solder connections.
86Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
To install a new processor:
1.Place the processor in its socket and close the retainer.
2.Secure the locking lever.
If reusing the existing heat sink, go to step 3.
If using a new heat sink, go to step 5.
3.If reusing the existing heat sink, apply the thermal grease provided in the spares kit to the top of
the processor.
4.Clean the bottom of the heat sink with the provided alcohol pad and place it atop the processor.
5.If using a new heat sink, remove the protective covering from the bottom of the heat sink and
place it in position atop the processor.
6.Secure the heat sink to the system board and system board tray with the four captive screws
and attach the heat sink control cable to the system board.
CAUTION:Heat sink retaining screws should be tightened in diagonally opposite pairs (as in
an X) to evenly seat the heat sink on the processor. This is especially important as the pins on
the socket are very fragile and any damage to them may require replacing the system board.
NOTE:After installing a new processor onto the system board, always update the system ROM to
ensure that the latest version of the BIOS is being used on the computer. The latest system BIOS can
be found on the Web at:
http://h18000.www1.hp.com/support/files.
Processor87
Speaker
DescriptionSpare part number
Speaker645330-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the access panel (
3.Remove the front fan assembly (
4.Disconnect the speaker wire from the system board connector labeled SPKR.
5.From the inside of the chassis, remove the two silver Torx T15 screws (1) that secure the
speaker to the chassis.
6.Rotate the top of the speaker downward (2), and then remove it from the chassis.
Figure 6-31 Removing the speaker
Computer Access Panel on page 55).
Front Fan Assembly on page 79).
To replace the speaker, reverse the removal procedures.
88Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Rear Chassis Fan
DescriptionSpare part number
Rear chassis fan636922-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the access panel (
3.Remove the four silver Phillips screws that secure the fan to the chassis.
Figure 6-32 Rear fan screws
Computer Access Panel on page 55).
4.Disconnect the fan control cable (1) from the system board connector labeled CHFAN2.
Rear Chassis Fan89
5.Lift the fan out of the chassis (2).
Figure 6-33 Removing the rear fan
To install the fan assembly, reverse the removal procedure. Be sure to orient the air flow out of the
unit.
90Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Power Supply
DescriptionSpare part number
Power supply, 320W, 90% efficient613764-001
Power supply, 320W613765-001
1.Prepare the computer for disassembly (Preparation for Disassembly on page 54).
2.Remove the access panel (
3.Disconnect the power cables from the white system board connector labeled PWR and the white
system board connector labeled PWRCMD.
4.Remove the power cables from the clip on the base pan.
5.Remove the four silver Torx T15 screws that connect the power supply to the chassis.
Figure 6-34 Power supply screws
Computer Access Panel on page 55).
6.Press the tab (1) on the base pan in front of the power supply that holds it in place.
Power Supply91
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