HP QU156AAR User Manual

Getting Started

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The information in this document is subject to change without notice.

Understanding hard disk drive space

The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft® Windows operating system preinstalled may appear to be smaller than the size stated in the product specifications, in the documentation, or on the box. Hard disk drives are described and advertised by manufacturers in terms of decimal (base 10) capacity. Microsoft Windows and other programs, such as FDISK, use the binary (base 2) numbering system.

In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to 1,000,000,000 bytes. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte is equal to 1,073,741,824 bytes. Because of the different measuring systems, you may see a difference between the size reported by Microsoft Windows and the size advertised. The storage capacity of the hard disk drive is as advertised.

Microsoft Windows reports smaller capacity in the Windows Explorer tool and in the computer window because it shows information about one partition on the hard disk drive at a time. One of the partitions contains the System Recovery information.

Table of contents

1 Getting information ..................................................................................................... 1

2 Features ....................................................................................................................... 4

3 Setting up your computer .......................................................................................... 6

Protecting your computer ................................................................................ 6

Guidelines for installing software and hardware devices ................................ 7

Connecting to the Internet .............................................................................. 7

Transferring files and settings to your new computer ..................................... 9

Computer orientation .................................................................................... 10

Connecting a game console ......................................................................... 11

HP My Display TouchSmart Edition .............................................................. 13

Using Beats Audio™ ..................................................................................... 13

Using the HP TouchSmart with safety and comfort ...................................... 14

4 Troubleshooting and maintenance ......................................................................... 16

Computer does not start ............................................................................... 16

Power ............................................................................................................ 17

Display (screen) ............................................................................................ 17

Keyboard and mouse (with cable) ................................................................ 18

Keyboard and mouse (wireless) ................................................................... 20

Speakers and sound ..................................................................................... 21

Internet access ............................................................................................. 21

Gaming mode ............................................................................................... 22

Software troubleshooting .............................................................................. 23

Maintenance ................................................................................................. 26

System Recovery .......................................................................................... 28

Recovery media ............................................................................................ 32

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1 Getting information

Type of information Where to find

● Set up your computer. Setup documentation included with your computer.

● See how-to videos about

using the features of your

computer.

Use the computer.

●

● Connect to the Internet.

Recover factory settings.

●

Troubleshoot the most

●

common computer hardware

and software issues.

Find links to driver updates.

●

● Read frequently asked

questions.

● Learn how to use the

Microsoft® Windows® 7

operating system.

● Find Windows 7 support

information.

● Find electronic user guides

and specifications for your

computer model.

● Order parts and find

additional troubleshooting

help.

Visit

www.hp.com/supportvideos (English only)

Tap the Tutorial icon (select models only) in the carousel within the HP

TouchSmart application.

Getting Started

Help and Support:

Tap the Start button, and then tap Help and Support.

Windows 7 troubleshooting tools:

1. Tap the Start button, tap Control Panel, and then tap System and

Security.

2. Under Action Center, tap Find and fix problems

(troubleshooting).

HP Support website:

Visit

www.hp.com/go/win7

HP Support website:

(this guide)

www.hp.com/support

● Find computer warranty

information.

Get technical support.

●

Limited Warranty and Support Guide

Information

included with your computer.

or the

Warranty and Support

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Type of information Where to find

Get up-to-date information

●

and help from the Windows

community.

● Connect to a TV. Setup documentation included with your computer.

Get special utilities for

●

computer owners.

Maintain your computer. HP Support Assistant — Maintains your computer performance and

●

● Find ergonomic information.

Wall-mounting your computer

●

(select HP TouchSmart PC

models only).

www.hp.com/support/consumer-forum

Watching and Recording TV

Tap the Start button, tap All Programs, and then tap User Guides.

If the guide is not available there, visit

PC Help & Tools folder

Tap the Start button, tap All Programs, and then tap PC Help & Tools.

resolve problems faster by using automated updates, onboard

diagnostics, and guided assistance.

Tap the Start button, tap All Programs, tap HP, and then tap HP Support

Assistant.

Safety & Comfort Guide

Tap the Start button, tap All Programs, and then tap User Guides or visit

www.hp.com/ergo.

Wall-Mounting your HP TouchSmart

Tap Start, tap All Programs, and then tap User Guides.

If the guide is not available there, visit

www.hp.com/support

WARNING! To reduce the risk of electrical shock or damage to your equipment: Place the computer in a location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire or electrocution.

WARNING! Do not disable the power cord grounding plug. Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

WARNING! Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

WARNING! The power supply is preset for the country/region in which you purchased your computer. If you move, check the voltage requirements for your new location before plugging the computer into an AC power outlet.

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WARNING! To prevent direct exposure to a laser beam, do not try to open the enclosure of the CD or DVD drives.

NOTE:

Windows.

Some features might not be available on systems that are shipped without a version of Microsoft

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2 Features

Features vary by model.

The HP TouchSmart PC is a touch-enabled high-performance computer built into a high-definition widescreen

display. The slim computer offers select features, that vary by model, such as an adjustable webcam, a CD/DVD

and Blu-ray player and burner, Bluetooth capability, USB ports, a media card reader, Wireless 802.11n

networking, full support for Beats Audio™ devices (sold separately), and high quality speakers.

Select HP TouchSmart PC models can be mounted on a wall using a standard VESA wall-mounting device

(purchased separately).

HP TouchSmart 5.0 provides a unique, touch-based computer experience. Magic Canvas provides an interactive

desktop that expands to the left and right, allowing you to spread out your applications and documents. Use the

Carousel to place shortcuts to all of your favorite applications, folders, files, and Web pages. To launch the

software, tap the HP TouchSmart icon

TouchSmart.

The Magic Canvas

●

The Magic Canvas is an interactive background that grows as you scroll to the left and right. You are no

longer confined to one background screen, but can have notes, programs and files spread across the

canvas, expanding to the left and right of the screen.

◦ Access a submenu, by tapping on the Magic Canvas, to change the background, write a note on the

Magic Canvas and leave it there, and filter the media types that appear on your screen.

◦ Customize the appearance of your Magic Canvas with stationary and moving objects.

◦ Place playlists, slide shows, music, graffiti, videos, and photos on your Magic Canvas.

A carousel, of available applications and your favorite website shortcuts, appears at the bottom of the

◦

screen. Make a left and right sliding motion with your finger over the carousel to scroll continuously

through the applications and website shortcuts.

Creating Magnets

●

Magnets are content that you can place on the Magic Canvas. You can create magnets from some

TouchSmart applications.

Drag content from an application (photos, music, playlists, notes, calendars) onto the Magic Canvas.

◦

Create shortcuts to content.

◦

Interact with magnets without having to open the application.

◦

Pin magnets to the Magic Canvas to prevent them from scrolling off.

◦

Interaction with Applications

●

◦ All active applications are highlighted in the carousel.

Applications can be scrolled on or off the screen.

◦

◦ Bring an application into view by touching it in the carousel.

on the desktop, or tap the Start button and then tap HP

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◦ View all applications and website shortcuts by tapping the Quick Launch button.

Size application views to full screen, partial screen, or icon.

◦

● Website Tiles

Add shortcut tiles to your favorite websites into the carousel.

For additional information about HP TouchSmart 5.0, tap the Start button, tap Help and Support, and then tap

HP TouchSmart, or tap the Help and Support icon on the Carousel and then tap HP TouchSmart.

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3 Setting up your computer

Follow the steps in the setup documentation included with your computer.

❑

❑ Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or

where it can be stepped on or damaged by placing furniture on it.

❑ Connect all power cords from the computer and accessories to a power surge protection device that is

specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device. If

the computer has a television tuner or telephone connection, protect the computer by using surge

protection with these signal inputs as well. Connect the television cable or the telephone line cord to the

surge protection device, and then connect the device to the computer.

Download and install operating system updates.

❑

❑ Look in the computer box for additional printed details or updates.

❑ Read the

tap User Guides.

❑ Read the

electrical and mechanical safety information. Tap the Start button, tap All Programs, and then tap User

Guides or visit

Safety and Regulatory Information

Safety & Comfort Guide

www.hp.com/ergo.

for proper workstation setup, posture, health and work habits, and

Protecting your computer

Computer risk Computer feature

document. Tap the Start button, tap All Programs, and then

Unauthorized use of the

computer or user account

Unauthorized access to

Setup Utility, BIOS settings,

and other system

identification information

Computer viruses Antivirus software

User password

password

is a group of characters that you choose to secure computer

information.

Administrator password

The free trial antivirus software that is preinstalled on your computer can detect

most viruses, remove them, and, in most cases, repair damage caused by

viruses. For protection against new viruses beyond the trial period, purchase an

extended update service.

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Computer risk Computer feature

Unauthorized access to data

and ongoing threats to the

computer

Computer security Windows 7 critical security updates

NOTE:

Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them.

Firewall software

Windows 7 includes firewall software preinstalled on the computer.

●

● The antivirus software, which is preinstalled on the computer, includes

firewall software.

Microsoft continually updates the Windows 7 operating system.

Guidelines for installing software and hardware devices

After you complete the initial computer setup, you might want to install additional software programs or hardware

devices. Check the operating system, memory, and other requirements listed before purchasing new software or

hardware for your computer. Follow the software manufacturer's directions to install the new software.

NOTE:

infect the computer with a virus, or be illegal.

Use only licensed original software. Installing copied software could result in an unstable installation,

Connecting to the Internet

Steps to connect to the Internet:

1. Connect the hardware (sold separately).

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Guidelines for installing software and hardware devices

◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or

LAN device.

For a wireless network connection, use a wireless router with the computer to connect to a WLAN with

◦

an Internet connection.

2. Get Internet service.

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