Total Count ....................................................................................................................................... 13
Init Data ............................................................................................................................................ 13
Accessories and Parts........................................................................................................................ 29
Exploded Views and Saleable Parts.................................................................................................. 30
Creating Logos for the QM2.............................................................................................................33
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
2
Introduction
Congratulations on the purchase of your new MSSC QM2 Industrial Inkjet Printer from MSSC, LLC.
We are confident you will be very pleased with the operation and performance of this durable, quality
built machine for many years to come.
The QM2 Industrial Inkjet Printer operating manual provides the necessary information about the
installation, operation, maintenance, and repair of your new inkjet printer.
Dimensions and Specifications
• All in one compact inkjet printer powered by HP Thermal Inkjet Technology
• Back-lit monochrome LCD screen
• Phone like keypad layout
• Menus in English, German, French, Spanish, Italian, Finnish, and Arabic languages
• READY/ALARM indicator
• Prints at max. conveyor speed of 200 ft/m in (60 m/min)
• 100 message memory w/ 30 full height characters max per message. More with 2 line text.
• Optimum 1/8” (3 mm) distance between print head and surface, not to exceed 1/4” (7 mm)
• Operates on 85-240V AC power source
• 40-105°F (5-40°C) Temperature, 10-80% Humidity
• 1.5 Meter long data cable on QM2-111 offers more flexibility in print head mounting.
CAUTION: Never connect or disconnect the data cable with the QM2 powered on. Doing so
may damage the printer and void the warranty.
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
Installation
3
1. Select the mounting location.
Select a mounting location where there are
guide bars on the conveyor. This will keep
the print head at the correct distance of 1/8” (3mm) from the product preventing damage
to the QM2. CAUTION: Avoid contact
between the QM2 and the product as print
quality may suffer.
2. Mount the base clamp to the
conveyor or floor.
Mount the QM2 to a solid structure such as a
conveyor side rail. For floor mounting,
secure the base clamp to the floor using
concrete anchors. Use standard 18 mm
tubing. Support the unit to prevent the print
head from swaying or vibrating.
NOTE: the conveyor side rails should be 1/8”
x 2.5” or greater steel.
3. Assemble the bracketry to the base clamp.
Make sure the bracket is mounted securely. You want to avoid sway and vibration in the print head. This
will greatly affect print quality.
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
4
4a. Mount the QM2 to the bracketry.
• Place the base clamp on the bottom of the QM2 over the end of the vertical tubing and tighten to secure the print head.
• Adjust the print head by loosening the cross clamp with a 5/32” or 4 mm allen wrench.
• The QM2 should be perpendicular to the product. If the print head is angled print quality will suffer.
• Once the QM2 is in position tighten all screws on the clamps
4b. Mount the remote print head.
(For QM2-111 only)
Mount the Remote print head using M5 screws
extending into the print head no more than 6 mm.
Note: Print head bracketry kit is sold separately. (MSSC P/N 55325)
4c. Connect the print head data cable.
(For QM2-111 only)
CAUTION: Never connect or disconnect the
data cable with the QM2 powered on. Doing so
may damage the printer and void the warranty.
Connect the data cable to the print head and
controller. Tighten the screw locks and route the
cable in such a way as to avoid items that might
cause damage to it.
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
5
5. Controller and Print Head Grounding Cable.
To help prevent the buildup of static electricity on the controller and/or remote print head, th e included grounding
wire(s) should be attached to a proper earth ground, bare metal. This wire gives the static charge a direct path to
ground preventing discharge through the controller’s or printhead’s sensitive electrical components.
For the QM2-111, perform steps 1 and 2. For the QM2-101, perform step 2 only.
5a. Place large ring terminal of
supplied ground wire under print
head mounting screw as shown
below and terminate the other end to
earth ground.
5b. Place large ring terminal of
supplied ground wire under
controller mounting screw as
shown below and terminate the
other end to earth ground.
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
6
6. Install a QM2 print cartridge.
Power must be off to install and remove the print cartridge.
Please insert cartridge in horizontal direction to avoid damage to contacts. For more detailed instructions refer to pg. 15
of the QM2 Operation Guide.
7. Plug in the QM2.
Plug the power cord into an appropriate voltage power source. NOTE: Be sure the power source for the QM2 is free
from surges and spikes. Like other computer equipment, the QM2 is sensitive to surges and spikes. For best results, use a
dedicated receptacle on a direct line from the power panel.
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
Key Layout
g
Special Information and
Display Type Change
Language Selection and
Special Character Menu
7
Status Indicator
Lights
Run Key
Message Selection
and Editin
Date Printing Setup
Serial Number Setup
or Consecutive Numbering
QM2 setup
Alarm Reset
Navigation Keys
Escape Key
Message Entry
Keys
Enter Key
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
8
Quick Startup
QM2 Start Up Procedure
When starting up the QM2, the internal fan will start running and then the software initializes
and the unit will boot up. The startup cycle will take 10-15 seconds.
Please note, the photocell CANNOT be blocked/activated during this startup cycle. If the
photocell is blocked, the unit will experience an ERR, display ERR on the screen and the
QM2 will not function. The operator must clear the path to make the photocell not activate,
press RUN key on the QM2 and press the RUN key a second time cycling from STOP to
RUN on the display.
1. Install your QM2 and QM2 ink cartridge according to the installation instructions
a. CAUTION: Power must be off when installing or replacing a QM2 Ink Cartridge.
b. CAUTION: The QM2 will only function with QM2 Ink Cartridges.
c. CAUTION: Never connect or disconnect the data cable with the QM2 powered on.
Doing so may damage the printer and void the warranty.
2. Plug QM2 into proper power receptacle and turn the QM2 on using the on/off switch.
3. The QM2 can display screen prompts in English, French, Spanish, German, Finnish and Arabic
languages. The unit is shipped with English as the default language. To switch the language
press the FONT key on the keypad, then using the arrow keys on the keypad select the desired
language and then press the enter key. You can only change the language at the main menu
screen. The QM2 will always restart in the last language selected.
4. Set the date and time using the DATE key on the keypad. Likewise, you will need to set the date
and time format in order to print date and time. The format is set using the DATE key.
5. Enter your message(s) using the MSG key on the keypad and then using the arrow keys highlight
EDIT and press enter key. You can load 100 messages, 00 – 99, and the maximum is 30 full
height characters per message. To create a message or edit a message use the mobile phone like
keypad layout.
6. To print the desired message, press MSG, then SELECT and press the enter key. Using the
arrow keys, highlight the desired message and press the enter key. Press the enter key again
indicating yes I want to print the message.
7. Last step before printing, you must setup the QM2. This is done using the STUP key on the
keypad. There are many functions performed at this point.
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
9
a. INK allows you to set the start ink volume (new cartridge 42 ml), indicates ink volume
status and you set the point where the low ink alarm LED lights.
b. PARAMETER, the most commonly used key, you set the print delay in millimeters
(000 – 999), character width in millimeters (02-26), character height in millimeters
(05-13), dot density (1-8), Font (2 to choose from), print direction as viewed from
behind the printer, and the line speed in meters/minute must be entered by user. The
width, density and speed are interrelated. If the settings are not acceptable the QM2 will
not allow you to leave this window. The QM2 indicates which of these three values are
to high or low using arrows to the left of the variable. Use the arrow keys to maneuver
and change the values and the enter key to store changes.
c. DT TUNE, contains additional date formatting options.
d. TOTAL CNT, allows you to reset the total count (photocell trips)
e. INIT DATA, clears the memory of the entire unit.
CAUTION: If you do this you will lose all messages programmed and print
parameter settings.
f. EXTEND, contains advanced setup functions for repeat print, printer setup, and spacing
between lines for two line printing using the function.
2
S
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
10
Operation
NOTE: Pressing the RUN key from any menu will return you to the main screen. However any unsaved
changes will be lost.
Settings
Menu Language
1. From main screen press the FONT key.
2. Use the ↑ and ↓ keys to select desired language.
3. Press ↵ to select and return to the main screen.
Setting Date and Time
The QM2 will retain current date and time once set, like any other computer device.
1. From the main screen press the DATE key.
2. Using the arrow keys select TODAY and press ↵.
3. Select SET CLOCK and press ↵.
4. Use the ↑ and ↓ keys to change highlighted field, use ← and → keys to select the desired field.
5. When done press ↵ to save changes and return to the previous menu.
Setting Format for Date and Time Printing
In order to print current date and time in a message, the date format must be entered using the special
date characters found by pressing the FONT key. A brief explanation of these characters can be found
in the table below. Once the date and time are set and the format is created, the current date and time
can be printed by selecting the character explained later.
1. From the main screen press the DATE key.
2. Using the arrow keys select TODAY and press ↵.
3. Select FORMAT and press ↵.
Enter the date in the desired format using the special date characters shown in the table below. These
characters can be found by pressing the FONT key.
4. When finished press ↵ select YES to save and press ↵ again.
Y
Inserts the first digit of a 2 digit year format. 07-20-07
1
Y
Inserts the second digit of a 2 digit year format. 07-20-07
2
M
Inserts the first digit of a 2 digit month format. 0
1
M
Inserts the second digit of a 2 digit month format. 07
2
D
T
7-20-07
-20-07
Inserts month number or abbreviation depending on settings in DT TUNE.
M
X
07-20-07 or JUL-20-07
D
Inserts the first digit of a 2 digit day format. 07-2
1
0-07
MSSC, LLC Collinsville, IL USA Tel: 618-343-1006 Fax: 618-343-1016 55899 Rev 18210
www.msscllc.com
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