This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: P19001-001
Published: July 2019
Edition: 1
Copyright 2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
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herein.
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under vendor's standard commercial license.
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Enterprise has no control over and is not responsible for information outside the Hewlett Packard
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Acknowledgments
Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and other
countries.
VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
microSD is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
Contents
HPE Apollo DX2000 Gen10 System.......................................................7
The HPE Apollo DX2000 Gen10 System is a dense, multiserver platform that packs incredible
performance and workload flexibility into a small data center space. It is designed to provide a bridge to
scale out architecture for traditional data centers.
The following chassis and server models are available:
Chassis
•HPE Apollo DX2200 Gen10 Chassis with 12 LFF drives
•HPE Apollo DX2600 Gen10 Chassis with 24 SFF drives
HPE Apollo DX2600 Gen10 Chassis with 16 SFF + 8 NVMe drives
•HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives
•HPE Apollo DX2800 Gen10 Chassis with 24 SFF drives
Server nodes
•HPE ProLiant DX170r Gen10 Server – 1U server node
•HPE ProLiant DX190r Gen10 Server – 2U server node
The following server combinations are supported:
•Four 1U servers
•Two 1U servers and one 2U server
•Two 2U servers
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website (
http://www.hpe.com/info/qs).
HPE Apollo DX2000 Gen10 System7
Component identification
Rear panel components
ItemDescription
1Slot 1 PCIe3 x16 (16, 8, 4, 1)
2Slot 2 PCIe3 x16 (16, 8, 4, 1) or FlexibleLOM
3SUV port
4iLO Management Port
1
5iLO Service Port
6Media Module NIC port 2
7Media Module NIC port 1
8Serial number/iLO information pull tab on page 8
9USB 3.0 port
1
If the RCM module is installed on the chassis, the iLO Management Port is automatically disabled.
2
The Media Module adapter is a hardware option.
2
2
Serial number/iLO information pull tab
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and
the customer asset tag label. The other side shows the default iLO account information and QR code
label.
Use a mobile device to scan the QR code label to display the server mobile product page (http://www.hpe.com/qref/dx170rgen10). This page contains links to server setup information, spare part
numbers, QuickSpecs, troubleshooting resources, and other useful product links.
8 Component identification
Rear panel LEDs and buttons
ItemDescriptionStatusDefinition
1NIC link LED
2
GreenLinked to network
OffNo network link
2NIC status LED
1
Flashing greenNetwork active
OffNo network activity
3Health LED
1
Solid greenNormal
Flashing greeniLO is rebooting.
Flashing amberSystem degraded
Flashing redSystem critical
4Do not remove LEDFlashing whiteDo not remove the server.
Removing the server may
terminate the current operation
and cause data loss.
OffThe server can be removed.
5UID button/LED
1
Solid blueActivated
Table Continued
Component identification9
ItemDescriptionStatusDefinition
Flashing blue•1 flash per second = Remote
management or firmware
upgrade in progress
•4 flashes per second = iLO
manual soft reboot sequence
initiated
•8 flashes per second = iLO
manual hard reboot sequence
in progress
OffDeactivated
6Power On/Standby button
and system power LED
1
When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see
Front panel LED power fault codes on page 10.
2
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
3
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.
Server UID LED
The UID LED is used to locate a particular server when it is deployed in a dense chassis with other
equipment. Activating the UID LED helps an onsite technician to quickly identify a server for maintenance
tasks.
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on.
For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.
Solid greenSystem on and normal operation
1
Flashing greenPerforming power-on sequence
Solid amberSystem in standby
OffNo power present
3
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all servers.
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
10Component identification
Table Continued
SubsystemLED behavior
FlexibleLOM5 flashes
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
System board components
ItemDescription
1Primary PCIe x16 riser connector 1
2Media Module connector
3System battery
4OPA adapter sideband cable connector
5M.2 SSD riser connector
6Processor 1
7DIMM slots for processor 1
8Processor 2
9DIMM slots for processor 2
10Bayonet board connector
11Secondary PCIe x24 riser connector 4
12Secondary PCIe x24 riser connector 3
13x4 SATA port
14System maintenance switch
Table Continued
Component identification11
ItemDescription
15x8 SATA port
16Secondary PCIe x24 riser connector 2
17TPM connector
18microSD slot
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2OffReserved
S3OffReserved
S4OffReserved
1
S5
Off
Off
Off = iLO 5 security is enabled.
On = iLO 5 security is disabled.
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
S7OffReserved
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 89.
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section
helps you to use the label to locate specific information about the DIMM.
Off = No function
On = Restore default manufacturing settings
12Component identification
ItemDescriptionExample
1Capacity
2Rank
3Data width on DRAM
4Memory generation
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
5Maximum memory speed
2133 MT/s
2400 MT/s
2666 MT/s
2933 MT/s
Table Continued
Component identification13
ItemDescriptionExample
6CAS latency
7DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see
the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/support/DDR4SmartMemoryQS).
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
Y = CAS 21-21-21 (for RDIMM, LRDIMM)
Y = CAS 24-21-21 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
Processor, heatsink, and socket components
ItemDescription
1Heatsink nuts
2Processor carrier
3Pin 1 indicator
4Heatsink latch
5Alignment post
14Component identification
1
1
Symbol also on the processor and frame.
Bayonet port numbering
PCIe riser board components
This section identifies the riser slots compatible with specific types of expansion options supported by the
server. The following riser options are supported:
Primary riser
•
•Secondary risers
•M.2 SSD riser
Primary riser board components
The primary riser function is linked to processor 1. This riser only supports low-profile expansion boards.
The FlexibleLOM riser function is linked to processor 1.
—
backup power
connector
•Low-profile expansion boards
Component identification17
M.2 SSD riser bay numbering
The arrow points toward the server release lever.
ItemDescription
1Bay 7
2Bay 8
18Component identification
Operations
This chapter describes the hardware operations carried out prior to and after installing or removing a
hardware option, or performing a server maintenance or troubleshooting procedure.
Before performing these hardware operations, review and observe the server warnings and cautions.
Power up the server
The DX chassis firmware initiates an automatic power-up sequence when the servers are installed. If the
default setting is changed, use one of the following methods to power up each server:
•Use a virtual power button selection through iLO 5.
•Press and release the Power On/Standby button.
When the server goes from standby mode to full power mode, the server power LED changes from amber
to green.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 5.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Remove the server from the chassis
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all
bays are populated with a component or a blank.
Operations19
CAUTION: To avoid damage to the server or server blank:
•Always support the bottom of the server or server blank when removing it from the chassis.
•Do not use the release lever to carry the server or server blank.
Procedure
1. Power down the server on page 19.
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis:
a. Loosen the release lever thumbscrew.
b. Open the release lever.
c. Use the release lever to pull the server out of the chassis.
Install the server into the chassis
CAUTION: To avoid damage to the server or server blank:
•Always support the bottom of the server or server blank when removing it from the chassis.
•Do not use the release lever to carry the server or server blank.
Procedure
1. Slide the server into the chassis.
2. Close the release lever.
3. Tighten the release lever thumbscrew.
20Operations
4. Connect all peripheral cables to the server.
5. Power up the server on page 19.
Remove the air baffle
CAUTION: For proper cooling, do not operate the server without the baffles, expansion slot covers,
or blanks installed.
Procedure
1. Power down the server on page 19.
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis on page 19.
4. Remove the air baffle.
Operations21
Install the air baffle
Procedure
1. Install the air baffle.
2. Install the server into the chassis on page 20.
3. Connect all peripheral cables to the server.
4. Power up the server on page 19.
Remove the bayonet board
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Power down the server on page 19.
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis on page 19.
4. Remove the air baffle on page 21.
5. Remove the bayonet board:
a. Remove the screws securing the cover to the bayonet board.
22Operations
b. Remove the screws securing the cover to the server tray, and then remove the cover.
c. Disconnect the bayonet board cables, and then remove the bayonet board.
Operations23
Remove the secondary riser blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blank or riser cage is installed.
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Power down the server on page 19.
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis on page 19.
4. Remove the secondary riser blank.
24Operations
Install the bayonet board
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Install the bayonet board:
a. Connect all the bayonet board cables.
b. Install the bayonet board. Make sure that the board is firmly seated in the connector.
c. Install the bayonet board cover, and then install the screws to secure it to the server tray.
Operations25
d. Install the screws to secure the cover to the bayonet board.
2. Install the air baffle on page 22.
3. Install the server into the chassis on page 20.
4. Connect all peripheral cables to the server.
5. Power up the server on page 19.
Install the secondary riser blank
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Install the secondary riser blank.
26Operations
2. Install the server into the chassis on page 20.
3. Connect all peripheral cables to the server.
4. Power up the server on page 19.
Remove the secondary riser cage
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blank or riser cage is installed.
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Power down the server on page 19.
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis on page 19.
4. Remove the air baffle on page 21.
5. Remove the bayonet board on page 22.
6. If an expansion board with internal cabling is installed on the riser cage, disconnect these internal
cables from the expansion board.
7. Disconnect all cables from the riser board.
8. Remove the secondary riser cage.
Operations27
Install the secondary riser cage
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Install the secondary riser cage. Make sure that the riser board is firmly seated in its system board
connectors.
2. Install the bayonet board on page 25.
3. Install the air baffle on page 22.
4. Install the server into the chassis on page 20.
28Operations
5. Connect all peripheral cables to the server.
6. Power up the server on page 19.
Remove the primary riser cage
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blank or riser cage is installed.
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Power down the server on page 19.
2. Disconnect all peripheral cables from the server.
3. Remove the server from the chassis on page 19.
4. Remove the air baffle on page 21.
5. If a secondary riser option is installed, remove the bayonet board.
6. Do one of the following:
•Remove the secondary riser blank on page 24.
•Remove the secondary riser cage on page 27.
7. If an expansion board with internal cabling is installed on the riser cage, disconnect these internal
cables from the expansion board.
8. Disconnect all cables from the riser board.
9. Remove the primary riser cage.
Operations29
Install the primary riser cage
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
Procedure
1. Install the primary riser cage. Make sure that the riser board is firmly seated in its system board the
connector.
2. Do one of the following:
•Install the secondary riser blank on page 26.
•Install the secondary riser cage on page 28.
3. If removed, install the bayonet board.
4. If removed, install the bayonet board.
5. Install the air baffle on page 22.
6. Install the server into the chassis on page 20.
7. Connect all peripheral cables to the server.
8. Power up the server on page 19.
Remove the primary riser blank
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
either riser blank or riser cage is installed.
Prerequisites
Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.
30Operations
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