HP ProLiant DX170r G10 User Manual

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HPE ProLiant DX170r Gen10 Server User Guide

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Part Number: P19001-001 Published: July 2019 Edition: 1

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Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Acknowledgments

Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.

Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Red Hat® Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and other countries.

VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions.

microSD is a trademark or a registered trademark of SD-3D in the United States, other countries of both.

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HPE Apollo DX2000 Gen10 System.......................................................7

Component identification.......................................................................8

Rear panel components................................................................................................................8

Serial number/iLO information pull tab...............................................................................8

Rear panel LEDs and buttons.......................................................................................................9

Server UID LED................................................................................................................10

UID button functionality.................................................................................................... 10

Front panel LED power fault codes..................................................................................10

System board components..........................................................................................................11

System maintenance switch descriptions........................................................................ 12

DIMM label identification.................................................................................................. 12

Processor, heatsink, and socket components..................................................................14

Bayonet port numbering..............................................................................................................15

PCIe riser board components..................................................................................................... 15

Primary riser board components...................................................................................... 15

Secondary riser board components................................................................................. 16

Operations............................................................................................. 19

Power up the server....................................................................................................................19

Power down the server............................................................................................................... 19

Remove the server from the chassis.......................................................................................... 19

Install the server into the chassis................................................................................................20

Remove the air baffle..................................................................................................................21

Install the air baffle......................................................................................................................22

Remove the bayonet board.........................................................................................................22

Remove the secondary riser blank............................................................................................. 24

Install the bayonet board.............................................................................................................25

Install the secondary riser blank................................................................................................. 26

Remove the secondary riser cage.............................................................................................. 27

Install the secondary riser cage.................................................................................................. 28

Remove the primary riser cage...................................................................................................29

Install the primary riser cage.......................................................................................................30

Remove the primary riser blank.................................................................................................. 30

Install the primary riser blank...................................................................................................... 31

Setup...................................................................................................... 33

General site planning.................................................................................................................. 33

Optional service.......................................................................................................................... 33

Product QuickSpecs................................................................................................................... 33

Compiling the documentation..................................................................................................... 33

Initial system installation............................................................................................................. 34

HPE Installation Service...................................................................................................34

Setting up the server........................................................................................................ 34

Operational requirements........................................................................................................... 37

Site requirements............................................................................................................. 37

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Space and airflow requirements.......................................................................................37

Temperature requirements...............................................................................................37

Power requirements......................................................................................................... 38

Grounding requirements.................................................................................................. 38

Device bay thermal requirements.................................................................................... 38

Server warnings and cautions.....................................................................................................38

Electrostatic discharge................................................................................................................40

POST screen options..................................................................................................................40

Hardware options installation..............................................................41

Introduction................................................................................................................................. 41

SUV cable option........................................................................................................................ 41

Using an SUV cable for a KVM setup.............................................................................. 41

Using an SUV cable to access USB drives in a KVM setup............................................ 42

Processor heatsink assembly option.......................................................................................... 42

Installing the processor heatsink assembly......................................................................42

Processor cautions...........................................................................................................43

Install the processor heatsink assembly.......................................................................... 43

Selecting an advanced fan cooling method..................................................................... 45

Memory options...........................................................................................................................45

DIMM population information........................................................................................... 46

DIMM-processor compatibility..........................................................................................46

HPE SmartMemory speed information.............................................................................46

Installing a DIMM..............................................................................................................46

Riser cage options...................................................................................................................... 47

Installing the primary riser cage option............................................................................ 47

Installing the secondary riser cage option........................................................................48

Expansion board options............................................................................................................ 49

Installing an expansion board in the primary riser cage...................................................49

Installing an expansion board in the secondary riser cage.............................................. 52

Storage controller options........................................................................................................... 54

Installing a Smart Array type-p controller in the primary riser cage................................. 54

Installing a Smart Array type-p controller in the secondary riser cage.............................58

Configuring an HPE Smart Array Gen10 controller..........................................................61

M.2 SATA SSD option................................................................................................................. 61

Installing an M.2 SSD.......................................................................................................62

FlexibleLOM option..................................................................................................................... 63

Installing the FlexibleLOM adapter...................................................................................64

Installing the Omni-Path Architecture adapter option................................................................. 65

Installing the Media Module adapter........................................................................................... 68

HPE Trusted Platform Module 2.0 Gen10 option........................................................................70

Overview.......................................................................................................................... 70

HPE Trusted Platform Module 2.0 Guidelines..................................................................71

Installing and enabling the HPE TPM 2.0 Gen10 Kit....................................................... 72

Cabling................................................................................................... 76

Cabling guidelines.......................................................................................................................76

Smart Array cabling.....................................................................................................................77

Onboard S100i SR Gen10 controller cabling (SATA only)............................................... 77

Smart Array type-p controller cabling (SAS/SATA).......................................................... 78

Storage controller backup power cabling......................................................................... 79

Secondary riser cabling.............................................................................................................. 80

OPA adapter cabling................................................................................................................... 80

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Software and configuration utilities.................................................... 81

Server mode................................................................................................................................81

All Nutanix product documentation............................................................................................. 81

Product QuickSpecs................................................................................................................... 81

Active Health System Viewer......................................................................................................81

Active Health System....................................................................................................... 82

HPE iLO 5................................................................................................................................... 83

iLO Federation..................................................................................................................83

iLO Service Port............................................................................................................... 83

iLO RESTful API...............................................................................................................84

RESTful Interface Tool..................................................................................................... 84

iLO Amplifier Pack............................................................................................................84

HPE Apollo Platform Manager overview.....................................................................................85

HPE Insight Cluster Management Utility.....................................................................................85

Integrated Management Log.......................................................................................................86

Intelligent Provisioning................................................................................................................ 86

Intelligent Provisioning operation..................................................................................... 86

Management Security................................................................................................................. 87

Scripting Toolkit for Windows and Linux..................................................................................... 87

UEFI System Utilities.................................................................................................................. 88

Selecting the boot mode ................................................................................................. 88

Secure Boot......................................................................................................................89

Launching the Embedded UEFI Shell ............................................................................. 89

HPE Smart Storage Administrator.............................................................................................. 90

HPE MR Storage Administrator.................................................................................................. 91

HPE InfoSight for servers .......................................................................................................... 91

StorCLI........................................................................................................................................91

USB support................................................................................................................................92

External USB functionality................................................................................................92

Redundant ROM support............................................................................................................ 92

Safety and security benefits............................................................................................. 92

Keeping the system current........................................................................................................ 92

Updating firmware or system ROM.................................................................................. 92

Drivers..............................................................................................................................95

Software and firmware..................................................................................................... 95

Operating system version support................................................................................... 95

HPE Pointnext Portfolio....................................................................................................95

Proactive notifications...................................................................................................... 96

Troubleshooting.................................................................................... 97

NMI functionality..........................................................................................................................97

Troubleshooting resources..........................................................................................................97

System battery replacement................................................................ 98

System battery information......................................................................................................... 98

Removing and replacing the system battery...............................................................................98

Safety, warranty, and regulatory information................................... 100

Regulatory information..............................................................................................................100

Notices for Eurasian Economic Union............................................................................100

Turkey RoHS material content declaration.....................................................................101

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Ukraine RoHS material content declaration................................................................... 101

Warranty information.................................................................................................................101

Specifications......................................................................................102

Environmental specifications.................................................................................................... 102

Mechanical specifications......................................................................................................... 102

Temperature requirements........................................................................................................102

List of components with temperature requirements.................................................................. 103

Thermal limitations for components in systems with the Enhanced Processor

Performance feature enabled.........................................................................................103

Thermal limitations for components in systems with the Enhanced Processor

Performance feature disabled........................................................................................ 116

Websites.............................................................................................. 130

Support and other resources.............................................................131

Accessing Hewlett Packard Enterprise Support....................................................................... 131

Accessing updates....................................................................................................................131

Customer self repair..................................................................................................................132

Remote support........................................................................................................................ 132

Documentation feedback.......................................................................................................... 132

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HPE Apollo DX2000 Gen10 System

The HPE Apollo DX2000 Gen10 System is a dense, multiserver platform that packs incredible performance and workload flexibility into a small data center space. It is designed to provide a bridge to scale out architecture for traditional data centers.

The following chassis and server models are available:

Chassis

• HPE Apollo DX2200 Gen10 Chassis with 12 LFF drives

• HPE Apollo DX2600 Gen10 Chassis with 24 SFF drives

HPE Apollo DX2600 Gen10 Chassis with 16 SFF + 8 NVMe drives

• HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives

• HPE Apollo DX2800 Gen10 Chassis with 24 SFF drives

Server nodes

• HPE ProLiant DX170r Gen10 Server – 1U server node

• HPE ProLiant DX190r Gen10 Server – 2U server node

The following server combinations are supported:

• Four 1U servers

• Two 1U servers and one 2U server

• Two 2U servers

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (

http://www.hpe.com/info/qs).

HPE Apollo DX2000 Gen10 System 7

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Component identification

Rear panel components

Item Description

1 Slot 1 PCIe3 x16 (16, 8, 4, 1)

2 Slot 2 PCIe3 x16 (16, 8, 4, 1) or FlexibleLOM

3 SUV port

4 iLO Management Port

5 iLO Service Port

6 Media Module NIC port 2

7 Media Module NIC port 1

8 Serial number/iLO information pull tab on page 8

9 USB 3.0 port

If the RCM module is installed on the chassis, the iLO Management Port is automatically disabled.

The Media Module adapter is a hardware option.

Serial number/iLO information pull tab

The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label. The other side shows the default iLO account information and QR code label.

Use a mobile device to scan the QR code label to display the server mobile product page (http:// www.hpe.com/qref/dx170rgen10). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.

8 Component identification

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Rear panel LEDs and buttons

Item Description Status Definition

1 NIC link LED

Green Linked to network

Off No network link

2 NIC status LED

Flashing green Network active

Off No network activity

3 Health LED

Solid green Normal

Flashing green iLO is rebooting.

Flashing amber System degraded

Flashing red System critical

4 Do not remove LED Flashing white Do not remove the server.

Removing the server may terminate the current operation and cause data loss.

Off The server can be removed.

5 UID button/LED

Solid blue Activated

Table Continued

Component identification 9

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Item Description Status Definition

Flashing blue • 1 flash per second = Remote

management or firmware upgrade in progress

• 4 flashes per second = iLO manual soft reboot sequence initiated

• 8 flashes per second = iLO manual hard reboot sequence in progress

Off Deactivated

6 Power On/Standby button

and system power LED

When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see Front panel LED power fault codes on page 10.

If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.

Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the front I/O cable is disconnected.

Server UID LED

The UID LED is used to locate a particular server when it is deployed in a dense chassis with other equipment. Activating the UID LED helps an onsite technician to quickly identify a server for maintenance tasks.

UID button functionality

The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.

Solid green System on and normal operation

Flashing green Performing power-on sequence

Solid amber System in standby

Off No power present

Front panel LED power fault codes

The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers.

Subsystem LED behavior

System board 1 flash

Processor 2 flashes

Memory 3 flashes

Riser board PCIe slots 4 flashes

10 Component identification

Table Continued

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Subsystem LED behavior

FlexibleLOM 5 flashes

Removable HPE Smart Array SR Gen10 controller 6 flashes

System board PCIe slots 7 flashes

Power backplane or storage backplane 8 flashes

Power supply 9 flashes

System board components

Item Description

1 Primary PCIe x16 riser connector 1

2 Media Module connector

3 System battery

4 OPA adapter sideband cable connector

5 M.2 SSD riser connector

6 Processor 1

7 DIMM slots for processor 1

8 Processor 2

9 DIMM slots for processor 2

10 Bayonet board connector

11 Secondary PCIe x24 riser connector 4

12 Secondary PCIe x24 riser connector 3

13 x4 SATA port

14 System maintenance switch

Table Continued

Component identification 11

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Item Description

15 x8 SATA port

16 Secondary PCIe x24 riser connector 2

17 TPM connector

18 microSD slot

System maintenance switch descriptions

Position Default Function

S2 Off Reserved

S3 Off Reserved

S4 Off Reserved

Off

Off = iLO 5 security is enabled.

On = iLO 5 security is disabled.

Off = Power-on password is enabled.

On = Power-on password is disabled.

S61, 2,

Off

S7 Off Reserved

S8 — Reserved

S9 — Reserved

S10 — Reserved

S11 — Reserved

S12 — Reserved

To access the redundant ROM, set S1, S5, and S6 to On.

When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults.

When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be restored. For more information, see Secure Boot on page 89.

DIMM label identification

To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM.

Off = No function

On = Restore default manufacturing settings

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Item Description Example

1 Capacity

2 Rank

3 Data width on DRAM

4 Memory generation

8 GB

16 GB

32 GB

64 GB

128 GB

1R = Single rank

2R = Dual rank

4R = Quad rank

8R = Octal rank

x4 = 4-bit

x8 = 8-bit

x16 = 16-bit

PC4 = DDR4

5 Maximum memory speed

2133 MT/s

2400 MT/s

2666 MT/s

2933 MT/s

Table Continued

Component identification 13

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Item Description Example

6 CAS latency

7 DIMM type

For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http:// www.hpe.com/support/DDR4SmartMemoryQS).

P = CAS 15-15-15

T = CAS 17-17-17

U = CAS 20-18-18

V = CAS 19-19-19 (for RDIMM, LRDIMM)

V = CAS 22-19-19 (for 3DS TSV LRDIMM)

Y = CAS 21-21-21 (for RDIMM, LRDIMM)

Y = CAS 24-21-21 (for 3DS TSV LRDIMM)

R = RDIMM (registered)

L = LRDIMM (load reduced)

E = Unbuffered ECC (UDIMM)

Processor, heatsink, and socket components

Item Description

1 Heatsink nuts

2 Processor carrier

3 Pin 1 indicator

4 Heatsink latch

5 Alignment post

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Symbol also on the processor and frame.

Bayonet port numbering

PCIe riser board components

This section identifies the riser slots compatible with specific types of expansion options supported by the server. The following riser options are supported:

Primary riser

•

• Secondary risers

• M.2 SSD riser

Primary riser board components

The primary riser function is linked to processor 1. This riser only supports low-profile expansion boards.

Component identification 15

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Item Slot number Description Supported option

1 1 PCIe3 x16 (16, 8, 4, 1) • Smart Array type-p controller

• Network adapter

• OPA adapter

2 — Storage controller backup power

connector

Intel Omni-Path Architecture

Secondary riser board components

The server supports multiple riser options in the secondary position.

P1 secondary riser board components

—

Item Slot

number

1 — Storage controller backup power

2 2 PCIe3 x16 (16, 8, 4, 1) • Smart Array type-p controller

Description Supported options

connector

P2 secondary riser board components

Processor 2 is required to support the P2 secondary riser option.

—

• Low-profile expansion boards

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Item Slot number Description Supported options

1 — Storage controller

2 2 PCIe3 x16 (16, 8, 4, 1) • Smart Array type-p controller

P1/P2 secondary riser port numbering

FlexibleLOM riser board slot

The FlexibleLOM riser function is linked to processor 1.

— backup power connector

• Low-profile expansion boards

Component identification 17

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M.2 SSD riser bay numbering

The arrow points toward the server release lever.

Item Description

1 Bay 7

2 Bay 8

18 Component identification

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Operations

This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure.

Before performing these hardware operations, review and observe the server warnings and cautions.

Power up the server

The DX chassis firmware initiates an automatic power-up sequence when the servers are installed. If the default setting is changed, use one of the following methods to power up each server:

• Use a virtual power button selection through iLO 5.

• Press and release the Power On/Standby button.

When the server goes from standby mode to full power mode, the server power LED changes from amber to green.

Power down the server

Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

To power down the server, use one of the following methods:

• Press and release the Power On/Standby button.

This method initiates a controlled shutdown of applications and the OS before the server enters standby mode.

• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode.

This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops responding, you can use this method to force a shutdown.

• Use a virtual power button selection through iLO 5.

This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

Before proceeding, verify that the server is in standby mode by observing that the system power LED is amber.

Remove the server from the chassis

CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all

bays are populated with a component or a blank.

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CAUTION: To avoid damage to the server or server blank:

• Always support the bottom of the server or server blank when removing it from the chassis.

• Do not use the release lever to carry the server or server blank.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis:

a. Loosen the release lever thumbscrew.

b. Open the release lever.

c. Use the release lever to pull the server out of the chassis.

Install the server into the chassis

CAUTION: To avoid damage to the server or server blank:

• Always support the bottom of the server or server blank when removing it from the chassis.

• Do not use the release lever to carry the server or server blank.

Procedure

1. Slide the server into the chassis.

2. Close the release lever.

3. Tighten the release lever thumbscrew.

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4. Connect all peripheral cables to the server.

5. Power up the server on page 19.

Remove the air baffle

CAUTION: For proper cooling, do not operate the server without the baffles, expansion slot covers,

or blanks installed.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle.

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Install the air baffle

Procedure

1. Install the air baffle.

2. Install the server into the chassis on page 20.

3. Connect all peripheral cables to the server.

4. Power up the server on page 19.

Remove the bayonet board

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. Remove the bayonet board:

a. Remove the screws securing the cover to the bayonet board.

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b. Remove the screws securing the cover to the server tray, and then remove the cover.

c. Disconnect the bayonet board cables, and then remove the bayonet board.

Operations 23

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Remove the secondary riser blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

either riser blank or riser cage is installed.

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the secondary riser blank.

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Install the bayonet board

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Install the bayonet board:

a. Connect all the bayonet board cables.

b. Install the bayonet board. Make sure that the board is firmly seated in the connector.

c. Install the bayonet board cover, and then install the screws to secure it to the server tray.

Operations 25

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d. Install the screws to secure the cover to the bayonet board.

2. Install the air baffle on page 22.

3. Install the server into the chassis on page 20.

4. Connect all peripheral cables to the server.

5. Power up the server on page 19.

Install the secondary riser blank

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Install the secondary riser blank.

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2. Install the server into the chassis on page 20.

3. Connect all peripheral cables to the server.

4. Power up the server on page 19.

Remove the secondary riser cage

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

either riser blank or riser cage is installed.

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. Remove the bayonet board on page 22.

6. If an expansion board with internal cabling is installed on the riser cage, disconnect these internal

cables from the expansion board.

7. Disconnect all cables from the riser board.

8. Remove the secondary riser cage.

Operations 27

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Install the secondary riser cage

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Install the secondary riser cage. Make sure that the riser board is firmly seated in its system board

connectors.

2. Install the bayonet board on page 25.

3. Install the air baffle on page 22.

4. Install the server into the chassis on page 20.

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5. Connect all peripheral cables to the server.

6. Power up the server on page 19.

Remove the primary riser cage

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

either riser blank or riser cage is installed.

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Do one of the following:

• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

7. If an expansion board with internal cabling is installed on the riser cage, disconnect these internal cables from the expansion board.

8. Disconnect all cables from the riser board.

9. Remove the primary riser cage.

Operations 29

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Install the primary riser cage

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Install the primary riser cage. Make sure that the riser board is firmly seated in its system board the

connector.

2. Do one of the following:

• Install the secondary riser blank on page 26.

• Install the secondary riser cage on page 28.

3. If removed, install the bayonet board.

4. If removed, install the bayonet board.

5. Install the air baffle on page 22.

6. Install the server into the chassis on page 20.

7. Connect all peripheral cables to the server.

8. Power up the server on page 19.

Remove the primary riser blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless

either riser blank or riser cage is installed.

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

30 Operations

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Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. If a secondary riser cage is installed, remove the bayonet board.

5. Do one of the following:

• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

6. Remove the primary riser blank.

Install the primary riser blank

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Install the primary riser blank.

Operations 31

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2. Do one of the following:

• Install the secondary riser blank on page 26.

• Install the secondary riser cage on page 28.

3. If removed, install the bayonet board.

4. Install the server into the chassis on page 20.

5. Connect all peripheral cables to the server.

6. Power up the server on page 19.

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Setup

General site planning

Before you begin installing the HPE Apollo DX2000 Gen10 System, Hewlett Packard Enterprise recommends that you plan and coordinate the installation process with an authorized HPE representative or partner. Proper planning provides a more efficient installation process and leads to greater availability, reliability, and serviceability of the system.

Optional service

Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard product warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your server investments. Some of the Hewlett Packard Enterprise support services for hardware, software or both are:

• Foundation Care – Keep systems running.

◦ 6-Hour Call-to-Repair

◦ 4-Hour 24x7

◦ Next Business Day

• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.

◦ 6-Hour Call-to-Repair

◦ 4-Hour 24x7

◦ Next Business Day

• Deployment service for both hardware and software

• Hewlett Packard Enterprise Education Services – Help train your IT staff.

The time commitment for this repair service might vary depending on the geographical region of site. For more service information available in your site, contact your local Hewlett Packard Enterprise support center.

For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard Enterprise website.

Product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

Compiling the documentation

The documentation, while delivered individually and in various formats, works as a system. Consult these documents before attempting installation. These documents provide the required important safety information and decision-making steps for the configuration. To access these documents, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/ApolloDX2000Gen10-docs).

Setup 33

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Initial system installation

Depending on your technical expertise and the complexity of the product, for the initial system installation, select one of the following options:

• Ordering the HPE Installation Service

• Setting up the server on page 34

HPE Installation Service

HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment, software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed to give users the peace of mind that comes from knowing that their HPE and HPE-supported products have been installed by an HPE specialist.

The HPE Installation Service provides the following benefits:

• Installation by an HPE authorized technical specialist.

• Verification prior to installation that all service prerequisites are met.

• Delivery of the service at a mutually scheduled time convenient to your organization.

• Allows your IT resources to stay focused on their core tasks and priorities.

• Full coverage during the warranty period for products that require installation by an HPE authorized

technical specialist.

For more information on the features, limitations, provisions, and ordering information of the HPE Installation Service, see this Hewlett Packard Enterprise website:

http://www.hpe.com/support/installation-service

Setting up the server

Prerequisites

Before installing the server:

• Download the latest SPP:

http://www.hpe.com/servers/spp/download

Support validation required

• Verify that your OS or virtualization software is supported:

http://www.hpe.com/info/ossupport

• Read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website.

If the UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.

• Obtain the storage driver if needed:

◦ Download it from the HPE Support Center website:

• Read the safety and compliance information on the HPE website:

34 Setup

http://www.hpe.com/support/hpesc

◦ Extract it from the SPP.

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http://www.hpe.com/support/safety-compliance-enterpriseproducts

• Read the system operational requirements and the server warnings and cautions:

◦ Operational requirements on page 37

◦ Server warnings and cautions on page 38

Procedure

1. Unbox the server node and verify the contents:

• Server node

• Documentation

2. (Optional) Install the server hardware options. For installation instructions, see Hardware options

installation on page 41.

3. Install the server into the chassis.

4. Connect all peripheral cables to the servers and chassis.

5. Connect each power cord to the chassis.

6. Connect each power cord to the power source.

7. Decide how to manage the server:

• Locally: Use a KVM switch or a connect a keyboard, monitor, and mouse.

• Remotely: Connect to the iLO web interface and run a remote console:

a. Verify the following:

◦ iLO is licensed to use the remote console feature.

If iLO is not licensed, visit the HPE website:

http://www.hpe.com/info/ilo

◦ The iLO Management Port is connected to a secure network.

b. Using a browser, navigate to the iLO web interface, and then log in.

https://<iLO hostname or IP address>

Note the following:

◦ The iLO hostname is located on the serial number/iLO information pull tab.

◦ If a DHCP server assigns the IP address, the IP address appears on the boot screen.

◦ If a static IP address is assigned, use that IP address.

◦ The default login credentials are located on the serial number/iLO information pull tab.

c. In the side navigation, click the Remote Console & Media link, and then launch a remote

console.

Power on the server

8. Press the Power On/Standby button.

For remote management, use the iLO virtual power button.

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9. Using the SPP, update the following:

• System ROM

• Storage controller

• Network controller

Set up the storage

10. Set up the storage. Do one of the following:

• To configure the server to boot from a SAN, see the following guide:

https://www.hpe.com/info/boot-from-san-config-guide

• If an HPE Smart Array SR controller is installed, use the HPE Smart Storage Administrator to create arrays:

a. From the boot screen, press F10 to run Intelligent Provisioning.

b. From Intelligent Provisioning, run HPE Smart Storage Administrator.

• If no controller option is installed, do one of the following:

◦ AHCI is enabled by default. You can deploy an OS or virtualization software.

◦ Disable AHCI, enable software RAID, and then create an array:

a. From the boot screen, press F9 to run UEFI System Utilities.

b. From the UEFI System Utilities screen, select System Configurations > BIOS/Platform

Configuration (RBSU) > Storage Options > SATA Controller Options > Embedded SATA Configuration > Smart Array SW RAID Support.

c. Enable Smart Array SW RAID Support.

d. Save the configuration and reboot the server.

e. Create an array:

I. From the boot screen, press F9 to run UEFI System Utilities.

II. From the UEFI System Utilities screen, select System Configuration > Embedded

Storage: HPE Smart Storage S100i SR Gen10 > Array Configuration > Create Array.

Deploy an OS or virtualization software

11. Manually deploy an OS or virtualization software:

a. Insert the installation media.

For remote management, click Virtual Drives in the iLO remote console to mount images, drivers, or files to a virtual folder. If a storage driver is required to install the OS, use the virtual folder to store the driver.

12. To experience quicker service and more efficient support, register the server at the HPE website:

36 Setup

b. Press F11 at boot screen to select the boot device.

c. After the OS installed, update the drivers.

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https://myenterpriselicense.hpe.com

Operational requirements

Site requirements

The server must be located in a computer room or server room. The room must:

• Be only accessible to authorized technicians trained the room restriction reasons and precautions.

• Be within an area that is ideally locked or at minimum not accessible to unauthorized personnel.

Space and airflow requirements

To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack:

• Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

• Leave a minimum clearance of 76.2 cm (30 in) behind the rack.

• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.

Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings.

When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.

CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.

CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment:

• Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

• Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in).

Temperature requirements

To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.

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The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).

CAUTION: To reduce the risk of damage to the equipment when installing third-party options:

• Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits.

• Do not exceed the manufacturer’s TMRA.

Power requirements

Installation of this equipment must comply with local and regional electrical regulations governing the installation of IT equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.

WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating UPS. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the server in operation during a power failure.

Grounding requirements

• The building installation must provide a means of connection to protective earth.

• The equipment must be connected to that means of connection.

• A service person must check whether the socket-outlet from which the equipment is to be powered provides a connection to the building protective earth. If the outlet does not provide a connection, the service person must arrange for the installation of a protective earthing conductor from the separate protective earthing terminal to the protective earth wire in the building.

Device bay thermal requirements

Operate the chassis only when a device or blank is installed in all device bays. Before powering up the chassis, be sure to do the following:

• Install a drive or drive blank into all drive bays.

• Install a server or a blank into all server bays.

• Install a power supply or power supply blank into all power supply bays.

Server warnings and cautions

WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,

disconnect the power cord to remove power from the server. Pressing the Power On/Standby button does not shut off system power completely. Portions of the power supply and some internal circuitry remain active until AC power is removed.

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WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal

system components to cool before touching them.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Never reach inside the chassis while the system is powered up.

• Perform service on system components only as instructed in the user documentation.

WARNING: To reduce the risk of fire or burns after removing the energy pack:

• Do not disassemble, crush, or puncture the energy pack.

• Do not short external contacts.

• Do not dispose of the energy pack in fire or water.

After power is disconnected, battery voltage might still be present for 1s to 160s.

AVERTISSEMENT: Pour réduire les risques d'incendie ou de brûlures après le retrait du module batterie :

• N'essayez pas de démonter, d'écraser ou de percer le module batterie.

• Ne court-circuitez pas ses contacts externes.

• Ne jetez pas le module batterie dans le feu ou dans l'eau.

Après avoir déconnecté l'alimentation, une tension peut subsister dans la batterie durant 1 à 160 secondes.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. For more information, refer to "Electrostatic discharge on page 40."

CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure.

CAUTION: To prevent improper airflow and insufficient cooling that can lead to thermal damage, observe the following:

• Do not operate the chassis without the access panel, baffles, or blanks installed.

• Do not operate the server without the baffles, expansion slot covers, or blanks installed.

CAUTION: When performing non-hot-plug operations, you must power down the server and/or the system. However, it may be necessary to leave the server powered up when performing other operations, such as hot-plug installations or troubleshooting.

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CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Electrostatic discharge

Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the system or component.

To prevent electrostatic damage:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist

straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.

◦ Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet

when standing on conductive floors or dissipating floor mats.

◦ Use conductive field service tools.

◦ Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

POST screen options

When the server is powered on, the POST screen is displayed. The following options are displayed:

• System Utilities (F9)

Use this option to configure the system BIOS.

• Intelligent Provisioning (F10)

Use this option to deploy an operating system or configure storage.

• Boot order (F11)

Use this option to make a one-time boot selection.

• Network boot (F12)

40 Setup

Use this option to boot the server from the network.

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Hardware options installation

Introduction

Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, use the procedures in this section.

If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.

SUV cable option

CAUTION: To avoid equipment damage when removing the SUV cable, press and hold the release

buttons on the SUV cable connector before disconnecting the cable from the SUV port.

Use an SUV cable to perform server administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server.

Using an SUV cable for a KVM setup

Procedure

1. Connect the SUV cable to the SUV port.

2. Connect a monitor to the video connector.

3. Connect a USB mouse to the second USB connector.

4. Connect a USB keyboard to the other USB connector.

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Using an SUV cable to access USB drives in a KVM setup

The USB connectors on the SUV cable do not support USB devices that require a power source greater than 500 mA at 5 V. When accessing this type of USB drives, such as a USB key or a USB optical drive, use a USB hub in a KVM setup.

Procedure

1. Connect the SUV cable to the SUV port.

2. Connect a monitor to the video connector.

3. Connect a USB hub to the USB connector.

4. Connect a USB mouse to the USB hub.

5. Connect a USB keyboard to the USB hub.

6. Connect a USB key or a USB optical drive to the USB hub.

Processor heatsink assembly option

Installing the processor heatsink assembly

Procedure

1. Review the HPE Gen10 Servers Intelligent System Tuning whitepaper at the following website:

http://www.hpe.com/support/ilo-docs

2. Identify the processor, heatsink, and socket components.

3. Review the processor cautions.

4. Install the processor heatsink assembly on page 43.

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Processor cautions

CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor

configurations must contain processors with the same part number.

CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor.

To download firmware and view installation instructions, see the Hewlett Packard Enterprise

Support Center website.

CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to

the socket or processor, do not touch the contacts.

CAUTION: To prevent mechanical damage or depositing oil on your hands or other contamination, hold the heatsink only by the edge of its base plate. Do not touch the heatsink fins.

IMPORTANT: Existing HPE ProLiant and HPE Synergy Gen10 server products containing firstgeneration Intel Xeon Scalable processors may not be upgraded to second-generation Intel Xeon Scalable processors at this time.

For more information, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

Install the processor heatsink assembly

CAUTION: The maximum inlet ambient temperature for most components installed in the system is

35°C (95°F). Some components, however, are subject to thermal limitations depending on the chassis model and the fan configuration. There are some hardware configurations where it is necessary to limit the number of drives installed in the chassis. For more information, see

Temperature requirements.

Prerequisites

Before installing this option, make sure that you have the following tools available:

• T-15 Torx screwdriver

• T-30 Torx screwdriver

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. Processor heatsink assemblies for processor sockets 1 and 2 are not interchangeable. Note the

appropriate assembly orientation on the heatsink label.

6. Remove the processor socket blank.

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Retain the blank for future use.

7. Install the processor heatsink assembly:

a. Locate and align the Pin 1 indicator on the processor frame and the socket.

b. Align the processor heatsink assembly with the heatsink alignment posts and gently lower it down

until it sits evenly on the socket.

The heatsink alignment posts are keyed. The processor will only install one way.

Your heatsink might look different than the one shown.

CAUTION: Be sure to tighten each heatsink nut fully in the order indicated. Otherwise, boot failure or intermittent shutdowns might occur.

c. Using a T-30 Torx screwdriver, tighten the nuts until they stop.

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8. Install the air baffle on page 22.

9. Install the server into the chassis on page 20.

10. Connect all peripheral cables to the server.

11. Power up the server on page 19.

12. If the server is using Intel Xeon Gold 6244 processors, select one of the advanced fan cooling

method.

The installation is complete.

Selecting an advanced fan cooling method

Procedure

1. During the server startup sequence, press the F9 key to access System Utilities.

2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Fan and Thermal Options > Thermal Configuration.

3. Select one of the advanced fan cooling method:

• Enhanced CPU Cooling

• Maximum Cooling

4. Press F10 to save the configuration.

Memory options

IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any

combination of these DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.

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DIMM population information

For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules).

DIMM-processor compatibility

The installed processor determines the type of DIMM that is supported in the server:

• First-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs.

• Second-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs or DDR4-2933 DIMMs.

Mixing DIMM types is not supported. Install either all DDR4-2666 DIMMs or all DDR4-2933 DIMMs in the server.

HPE SmartMemory speed information

For more information about memory speed information, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-speed-table).

Installing a DIMM

The server supports up to 16 DIMMs.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. Install the DIMM:

a. Open the DIMM slot latches.

b. Align the notch on the bottom edge of the DIMM with the keyed surface of the DIMM slot, and then

fully press the DIMM into the slot until the latches snap back into place.

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The DIMM slots are structured to ensure proper installation. If you try to insert a DIMM but it does not fit easily into the slot, you might have positioned it incorrectly. Reverse the orientation of the DIMM and insert it again.

6. Install the air baffle on page 22.

7. Install the server into the chassis on page 20.

8. Connect all peripheral cables to the server.

9. Power up the server on page 19.

The installation is complete.

After installing the DIMMs, use the System Utilities > System Configuration > BIOS/Platform

Configuration (RBSU) > Memory Options to configure the memory settings.

Riser cage options

Installing the primary riser cage option

The primary riser function is linked to processor 1. This riser only supports low-profile expansion boards.

Prerequisites

Before installing this option, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Do one of the following:

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• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

7. Install the primary riser cage. Make sure that the riser board is firmly seated in its system board

connector.

8. If you are planning to install an expansion board in this riser cage, install it now.

9. Do one of the following:

• Install the secondary riser blank on page 26.

• Install the secondary riser cage on page 28.

10. If removed, install the bayonet board.

11. Install the air baffle on page 22.

12. Install the server into the chassis on page 20.

13. Connect all peripheral cables to the server.

14. Power up the server on page 19.

The installation is complete.

Installing the secondary riser cage option

Prerequisites

Before you perform this procedure, make sure that you have a T-10 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

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4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Remove the secondary PCIe riser blank.

7. Install the secondary riser cage. Make sure that the riser board is firmly seated in its system board

connectors.

8. If you are planning to install an expansion board in this riser cage, install it now.

9. If removed, install the bayonet board.

10. Install the air baffle on page 22.

11. Install the server into the chassis on page 20.

12. Connect all peripheral cables to the server.

13. Power up the server on page 19.

The installation is complete.

Expansion board options

Installing an expansion board in the primary riser cage

The primary riser slot only supports low-profile expansion boards. For more information on this riser option, see Primary riser board components on page 15.

CAUTION: The maximum inlet ambient temperature for most components installed in the system is 35°C (95°F). Some components, however, are subject to thermal limitations depending on the chassis model and the fan configuration. There are some hardware configurations where it is necessary to limit the number of drives installed in the chassis. For more information, see

Temperature requirements.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

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Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Do one of the following:

• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

7. Remove the secondary riser cage on page 27.

8. Remove the primary riser slot blank.

9. If installed, remove the full-height bracket from the expansion board.

10. Install the low-profile bracket on the expansion board.

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11. Make sure that any switches or jumpers on the expansion board are set properly.

For more information, see the documentation that ships with the option.

12. Connect all necessary internal cabling to the expansion board.

For more information on these cabling requirements, see the documentation that ships with the option.

13. Install the expansion board. Make sure that the board is firmly seated in the slot.

14. Install the primary riser cage on page 30.

15. Do one of the following:

• Install the secondary riser blank on page 26.

• Install the secondary riser cage on page 28.

16. If removed, install the bayonet board.

17. Install the air baffle on page 22.

18. Install the server into the chassis on page 20.

19. Connect all peripheral cables to the server.

20. Power up the server on page 19.

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The installation is complete.

Installing an expansion board in the secondary riser cage

The server supports multiple riser options in the secondary position. For more information on the secondary riser options, see Secondary riser board components on page 16.

Temperature requirements.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. Remove the bayonet board.

6. Remove the secondary riser cage on page 27.

7. Remove the secondary riser slot blank.

8. If installed, remove the full-height bracket from the expansion board.

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9. Install the low-profile bracket on the expansion board.

10. Make sure that any switches or jumpers on the expansion board are set properly.

For more information, see the documentation that ships with the option.

11. Connect all necessary internal cabling to the expansion board.

For more information on these cabling requirements, see the documentation that ships with the option.

12. Install the expansion board. Make sure that the board is firmly seated in the slot.

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13. Install the secondary riser cage on page 28.

14. If removed, install the bayonet board.

15. Install the air baffle on page 22.

16. Install the server into the chassis on page 20.

17. Connect all peripheral cables to the server.

18. Power up the server on page 19.

The installation is complete.

Storage controller options

The server supports the following storage controllers:

• For SATA drives only – Embedded HPE Smart Array S100i SR Gen10 Controller

• For SAS and SATA drives – HPE Smart Array type-p controller

The Smart Array type-p controller options are supported in both the primary and secondary riser slots.

IMPORTANT: The Apollo DX2800 Gen10 Chassis with 16 NVMe drives does not support connection to the embedded Smart Array S100i SR Gen10 Software RAID nor to a Smart Array type-p controller.

Installing a Smart Array type-p controller in the primary riser cage

CAUTION: The maximum inlet ambient temperature for most components installed in the system is

Temperature requirements.

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Prerequisites

• Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

• If you are installing a Smart Array P-class Gen10 controller, an energy pack option is required. For more information, see the chassis user guide on the Hewlett Packard Enterprise website (http:// www.hpe.com/info/DX2000Gen10-docs).

• Before you perform this procedure, perform the following steps:

1. Back up data on the system.

2. Close all applications.

3. Update the server firmware if it is not the latest revision.

4. Do one of the following:

◦ If the new Smart Array is the new boot device, install the device drivers.

◦ If the new Smart Array is not the new boot device, go to the next step.

5. Ensure that users are logged off and that all tasks are completed on the server.

CAUTION: In systems that use external data storage, be sure that the server is the first unit to be

powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Do one of the following:

• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

7. Remove the primary riser cage on page 29.

8. Remove the primary riser slot blank.

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9. If installed, remove the full-height bracket from the controller.

10. Install the low-profile bracket on the controller.

11. Connect the following cables to the controller:

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• Controller Mini-SAS cables

• If you are installing a Smart Array P-class Gen10 controller, connect the storage controller

backup power cable.

12. Install the controller. Make sure that the board is firmly seated in the slot.

13. If you have installed a Smart Array P-class Gen10 controller, connect the storage controller

backup power cable to the riser board.

14. Install the primary riser cage on page 30.

15. Do one of the following:

• Install the secondary riser blank on page 26.

• Install the secondary riser cage on page 28.

16. Connect the Smart Array controller cables to the bayonet board.

17. If removed, install the bayonet board.

18. Install the air baffle on page 22.

19. Install the server into the chassis on page 20.

20. Connect all peripheral cables to the server.

21. To enable HPE Smart Array SR SmartCache or HPE Smart Array MR CacheCade in a Smart Array

P-class Gen10 controller, install an energy pack.

SmartCache and CacheCade enable solid-state drives to be used as caching devices for hard drive media. These features accelerate access to frequently used data by caching hot data from the hard drives onto the solid-state drives.

For more information, see the chassis user guide on the Hewlett Packard Enterprise website (http://

www.hpe.com/info/DX2000Gen10-docs).

22. Configure the HPE Smart Array Gen10 controller.

The installation is complete.

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Installing a Smart Array type-p controller in the secondary riser cage

CAUTION: The maximum inlet ambient temperature for most components installed in the system is

Temperature requirements.

Prerequisites

• Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

• Before you perform this procedure, perform the following steps:

1. Back up data on the system.

2. Close all applications.

Update the server firmware if it is not the latest revision.

4. Do one of the following:

◦ If the new Smart Array is the new boot device, install the device drivers.

◦ If the new Smart Array is not the new boot device, go to the next step.

5. Ensure that users are logged off and that all tasks are completed on the server.

CAUTION: In systems that use external data storage, be sure that the server is the first unit to

be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. Remove the bayonet board on page 22.

6. Remove the secondary riser cage on page 27.

7. Remove the secondary riser slot blank.

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8. If installed, remove the full-height bracket from the controller.

9. Install the low-profile bracket on the controller.

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10. Connect the following cables to the controller:

• Controller Mini-SAS cables

• If you are installing a Smart Array P-class Gen10 controller, connect the storage controller

backup power cable.

11. Install the controller. Make sure that the board is firmly seated in the slot.

12. If you have installed a Smart Array P-class Gen10 controller, connect the storage controller

backup power cable to the riser board.

13. Install the secondary riser cage on page 28.

14. Connect the Smart Array controller cables to the bayonet board.

15. If removed, install the bayonet board.

16. Install the air baffle on page 22.

17. Install the server into the chassis on page 20.

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18. Connect all peripheral cables to the server.

19. To enable HPE Smart Array SR SmartCache or HPE Smart Array MR CacheCade in a Smart Array

P-class Gen10 controller, install an energy pack.

For more information, see the chassis user guide on the Hewlett Packard Enterprise website (http://

www.hpe.com/info/DX2000Gen10-docs).

20. Configure the HPE Smart Array Gen10 controller.

The installation is complete.

Configuring an HPE Smart Array Gen10 controller

Procedure

1. Power up the server.

2. If you are running the server in UEFI Boot Mode, select the boot options.

3. Update the drive firmware if it is not the latest revision.

4. (Optional) If running the server in Legacy Boot Mode, set the controller as the boot controller.

5. (Optional) If running the server in Legacy Boot Mode, change the controller boot order.

6. If the new controller is not the new boot device, install the device drivers.

7. If the controller firmware is not the latest version, use SPP to update it.

8. Use UEFI System Utilities or HPE Smart Storage Administrator (HPE SSA) to create arrays and

logical drives.

See the following resources for more information:

• SPP – See the product documentation in the information library:

http://www.hpe.com/info/spp/docs

• UEFI System Utilities or HPE Smart Storage Administrator – See the HPE Smart Array SR Gen10 Configuration Guide in the information library:

http://www.hpe.com/info/smartstorage-docs

M.2 SATA SSD option

The server has dedicated connector for a dual-bay M.2 SSD riser that supports M.2 2280 SATA SSDs. If only one SSD is being installed, install it in bay 7. For information on the riser bay numbering, see M.2 SSD riser bay numbering on page 18.

Use the embedded HPE Smart Array S100i SR Gen10 Controller to manage the M.2 SATA SSDs. The S100i SR Gen10 SW RAID support requires that the server boot mode be set to UEFI.

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Installing an M.2 SSD

Prerequisites

Before installing this option, make sure that you have the following tools available:

• Phillips No. 1 screwdriver

• T-15 Torx screwdriver

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. Remove the DIMM guard:

a. Remove the DIMM guard screw.

b. Carefully disengage the latch from the DIMM guard post.

c. Remove the DIMM guard.

Retain the component for future use.

6. Install the SSD:

a. Insert the SSD into the M.2 slot at a 45° angle.

b. Carefully press the SSD down to the horizontal position.

c. Install the SSD mounting screw.

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7. Install the M.2 SSD riser. Make sure that the riser board is firmly seated in its system board

connector.

8. Install the air baffle on page 22.

9. Install the server into the chassis on page 20.

10. Connect all peripheral cables to the server.

11. Power up the server on page 19.

The installation is complete.

To configure the M.2 SATA SSDs, see the HPE Smart Array SR Gen10 Configuration Guide at the

Hewlett Packard Enterprise website.

FlexibleLOM option

The server supports a FlexibleLOM riser cage option in the secondary position.

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Temperature requirements.

Installing the FlexibleLOM adapter

Prerequisites

Before installing this option, make sure that you have a T-10 and a T-15 Torx screwdrivers available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

Remove the bayonet board on page 22.

6. Remove the secondary riser blank on page 24.

7. Remove the FlexibleLOM slot blank.

8. Install the FlexibleLOM adapter. Make sure that the board is firmly seated in the slot.

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9. Install the FlexibleLOM riser cage.

10. If removed, install the bayonet board.

11. Install the air baffle on page 22.

12. Install the server into the chassis on page 20.

13. Connect the LAN segment cables to the adapter.

14. Connect all peripheral cables to the server.

15. Power up the server on page 19.

The installation is complete.

Installing the Omni-Path Architecture adapter option

Prerequisites

Before installing this option:

• Verify that an Intel Xeon 61XXF processor is installed in the processor socket 1.

• Verify that the server has at least 32 GB memory capacity.

• Make sure that you have a T-15 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Do one of the following:

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• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

7. Do one of the following:

• Remove the primary riser blank on page 30.

• Remove the primary riser cage on page 29.

8. Remove the primary riser slot blank.

9. Connect the IFP and sideband cables to the OPA adapter.

10. Install the OPA adapter in the primary riser slot. Make sure that the board is firmly seated in the slot.

11. Install the primary riser cage on page 30.

12. Connect the OPA adapter IFP cable:

a. Lift the IFP cable retaining latch.

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b. Connect the IFP cable to the Intel Xeon 61XXF processor.

c. Close the IFP cable retaining latch.

13. Connect the OPA adapter sideband cable to the system board.

14. Do one of the following:

• Install the secondary riser blank on page 26.

• Install the secondary riser cage on page 28.

15. If removed, install the bayonet board.

16. Install the air baffle on page 22.

17. Install the server into the chassis on page 20.

18. Connect the LAN segment cables to the adapter.

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19. Connect all peripheral cables to the server.

20. Power up the server on page 19.

The installation is complete.

Installing the Media Module adapter

CAUTION: The maximum inlet ambient temperature for most components installed in the system is

Temperature requirements.

Prerequisites

Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Do one of the following:

• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

7. Do one of the following:

• Remove the primary riser blank on page 30.

• Remove the primary riser cage on page 29.

8. Remove the Media Module blank.

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9. Install the Media Module adapter. Make sure that the board is firmly seated in the slot.

10. Install the Media Module screws.

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11. Do one the following:

• Install the primary riser blank on page 31.

• Install the primary riser cage on page 30.

12. Do one of the following:

• Install the secondary riser blank on page 26.

• Install the secondary riser cage on page 28.

13. If removed, install the bayonet board.

14. Install the air baffle on page 22.

15. Install the server into the chassis on page 20.

16. Connect the LAN segment cables to the adapter.

17. Connect all peripheral cables to the server.

18. Power up the server on page 19.

The installation is complete.

HPE Trusted Platform Module 2.0 Gen10 option

Overview

Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers.

This procedure includes three sections:

1. Installing the Trusted Platform Module board.

2. Enabling the Trusted Platform Module.

3. Retaining the recovery key/password.

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HPE TPM 2.0 installation is supported with specific operating system support such as Microsoft Windows Server® 2012 R2 and later. For more information about operating system support, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). For more information about Microsoft® Windows® BitLocker Drive Encryption feature, see the Microsoft website (http://www.microsoft.com).

CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.

IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.

HPE Trusted Platform Module 2.0 Guidelines

CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can

cause hardware damage or halt data access.

Hewlett Packard Enterprise SPECIAL REMINDER: Before enabling TPM functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable.

For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. Hewlett Packard Enterprise will not be responsible for any related liabilities.

When installing or replacing a TPM, observe the following guidelines:

• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.

• When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features.

• When returning a system board for service replacement, do not remove the TPM from the system board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.

• Any attempt to remove the cover of an installed TPM from the system board can damage the TPM cover, the TPM, and the system board.

• If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.

• When using BitLocker, always retain the recovery key/password. The recovery key/password is required to complete Recovery Mode after BitLocker detects a possible compromise of system integrity.

• Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system.

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Installing and enabling the HPE TPM 2.0 Gen10 Kit

Installing the Trusted Platform Module board

Preparing the server for installation

Procedure

1. Observe the following warnings:

WARNING: The front panel Power On/Standby button does not shut off system power. Portions

of the power supply and some internal circuitry remain active until AC power is removed.

To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server:

For rack and tower servers, remove the power cord.

For server blades and compute modules, remove the server blade or compute module from the enclosure.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

2. Update the system ROM.

Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center

website. Follow the instructions on the website to update the system ROM.

3. Power down the server on page 19.

4. If an expansion board is blocking access to the TPM connector, remove the primary riser cage.

5. Proceed to Installing the TPM board and cover on page 72.

Installing the TPM board and cover

Procedure

1. Observe the following alerts:

CAUTION: If the TPM is removed from the original server and powered up on a different server,

data stored in the TPM including keys will be erased.

CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board.

2. Align the TPM board with the key on the connector, and then install the TPM board. To seat the board, press the TPM board firmly into the connector. To locate the TPM connector on the system board, see the server label on the access panel.

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3. Install the TPM cover:

a. Line up the tabs on the cover with the openings on either side of the TPM connector.

b. To snap the cover into place, firmly press straight down on the middle of the cover.

4. Proceed to Preparing the server for operation on page 73.

Preparing the server for operation

Procedure

1. If an expansion board in the primary riser slot was removed, install the board.

2. Connect all peripheral cables to the server.

3. Power up the server on page 19.

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Enabling the Trusted Platform Module

When enabling the Trusted Platform module, observe the following guidelines:

• By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it.

• In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 or TPM

1.2.

• In Legacy Boot Mode, the Trusted Platform Module configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.

Enabling the Trusted Platform Module as TPM 2.0

Procedure

1. During the server startup sequence, press the F9 key to access System Utilities.

2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.

3. Verify the following:

• "Current TPM Type" is set to TPM 2.0.

• "Current TPM State" is set to Present and Enabled.

• "TPM Visibility" is set to Visible.

4. If changes were made in the previous step, press the F10 key to save your selection.

5. If F10 was pressed in the previous step, do one of the following:

• If in graphical mode, click Yes.

• If in text mode, press the Y key.

6. Press the ESC key to exit System Utilities.

7. If changes were made and saved, the server prompts for reboot request. Press the Enter key to

confirm reboot.

If the following actions were performed, the server reboots a second time without user input. During this reboot, the TPM setting becomes effective.

• Changing from TPM 1.2 and TPM 2.0

• Changing TPM bus from FIFO to CRB

• Enabling or disabling TPM

• Clearing the TPM

8. Enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.

For more information, see the Microsoft website.

Enabling the Trusted Platform Module as TPM 1.2

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Procedure

1. During the server startup sequence, press the F9 key to access System Utilities.

2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.

3. Change the "TPM Mode Switch Operation" to TPM 1.2.

4. Verify "TPM Visibility" is Visible.

5. Press the F10 key to save your selection.

6. When prompted to save the change in System Utilities, do one of the following:

• If in graphical mode, click Yes.

• If in text mode, press the Y key.

7. Press the ESC key to exit System Utilities.

The server reboots a second time without user input. During this reboot, the TPM setting becomes effective.

8. Enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.

For more information, see the Microsoft website.

Retaining the recovery key/password

The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/ password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.

To help ensure maximum security, observe the following guidelines when retaining the recovery key/ password:

• Always store the recovery key/password in multiple locations.

• Always store copies of the recovery key/password away from the server.

• Do not save the recovery key/password on the encrypted hard drive.

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Cabling

Cabling guidelines

The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the server cables are black.

Observe the following guidelines when working with server cables.

Before connecting cables

• Note the port labels on the PCA components. Not all of these components are used by all servers:

◦ System board ports

◦ Drive and power supply backplane ports

◦ Expansion board ports (controllers, adapters, expanders, risers, and similar boards)

• Note the label near each cable connector. This label indicates the destination port for the cable connector.

• Some data cables are pre-bent. Do not unbend or manipulate the cables.

• To prevent mechanical damage or depositing oil that is present on your hands, and other contamination, do not touch the ends of the connectors.

When connecting cables

• Before connecting a cable to a port, lay the cable in place to verify the length of the cable.

• Use the internal cable management features to properly route and secure the cables.

• When routing cables, be sure that the cables are not in a position where they can be pinched or crimped.

• Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server cables tight enough to cause a crease in the sheathing.

• Make sure that the excess length of cables are properly secured to avoid excess bends, interference issues, and airflow restriction.

• To prevent component damage and potential signal interference, make sure that all cables are in their appropriate routing position before installing a new component and before closing up the server after hardware installation/maintenance.

When disconnecting cables

• Grip the body of the cable connector. Do not pull on the cable itself because this action can damage the internal wires of the cable or the pins on the port.

• If a cable does not disconnect easily, check for any release latch that must be pressed to disconnect the cable.

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• Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you intend to use the removed cables later, label and store them for future use.

Smart Array cabling

Onboard S100i SR Gen10 controller cabling (SATA only)

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Smart Array type-p controller cabling (SAS/SATA)

Smart Array type-p controller cabling in the primary riser slot

Smart Array type-p controller cabling in the secondary riser slot

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Storage controller backup power cabling

Storage controller backup power cabling in the primary riser slot

Storage controller backup power cabling in the P1 secondary riser

Storage controller backup power cabling in the P2 secondary riser

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Secondary riser cabling

OPA adapter cabling

Cable color Description

Blue

Orange

OPA adapter sideband cable

OPA adapter IFP cable

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Software and configuration utilities

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.

Software or configuration utility Server mode

Active Health System on page 82 Online and Offline

HPE iLO 5 on page 83 Online and Offline

HPE Smart Storage Administrator on page 90 Online and Offline

iLO RESTful API on page 84 Online and Offline

Intelligent Provisioning on page 86 Online and Offline

Scripting Toolkit for Windows and Linux on

page 87

Service Pack for ProLiant on page 92 Online and Offline

Smart Update Manager on page 93 Online and Offline

UEFI System Utilities on page 88 Offline

HPE MR Storage Administrator on page 91 Offline

StorCLI on page 91 Offline

Online

All Nutanix product documentation

To get a DX appliance up and running, follow the instructions in the Getting Started Guide from the Nutanix support portal at the following address http://www.nutanix.com/docs/dx.

Product QuickSpecs

Active Health System Viewer

Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to:

• Read server configuration information

• View Driver/Firmware inventory

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• Review Event Logs

• Respond to Fault Detection Analytics alerts

• Open new and update existing support cases

Active Health System

The Active Health System monitors and records changes in the server hardware and system configuration.

The Active Health System provides:

• Continuous health monitoring of over 1600 system parameters

• Logging of all configuration changes

• Consolidated health and service alerts with precise time stamps

• Agentless monitoring that does not affect application performance

For more information about the Active Health System, see the iLO user guide at the following website:

http://www.hpe.com/support/ilo-docs.

Active Health System data collection

The Active Health System does not collect information about your operations, finances, customers, employees, or partners.

Examples of information that is collected:

• Server model and serial number

• Processor model and speed

• Storage capacity and speed

• Memory capacity and speed

• Firmware/BIOS and driver versions and settings

The Active Health System does not parse or change OS data from third-party error event log activities (for example, content created or passed through the OS).

Active Health System Log

The data collected by the Active Health System is stored in the Active Health System Log. The data is logged securely, isolated from the operating system, and separate from customer data. Host resources are not consumed in the collection and logging of Active Health System data.

When the Active Health System Log is full, new data overwrites the oldest data in the log.

It takes less than 5 minutes to download the Active Health System Log and send it to a support professional to help you resolve an issue.

When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at http://www.hpe.com/info/privacy.

You can also upload the log to the Active Health System Viewer. For more information, see the Active Health System Viewer documentation at the following website: http://www.hpe.com/support/ahsv-docs.

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HPE iLO 5

iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely. iLO (Standard) comes preconfigured on Hewlett Packard Enterprise servers without an additional cost or license.

Features that enhance server administrator productivity and additional new security features are licensed. For more information, see the iLO licensing guide at the following website: http://www.hpe.com/support/ ilo-docs.

For more information about iLO, see the iLO user guide at the following website: http://www.hpe.com/

support/ilo-docs.

iLO Federation

iLO Federation enables you to manage multiple servers from one system using the iLO web interface.

When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in iLO Federation groups.

When you navigate to one of the iLO Federation pages, a data request is sent from the iLO system running the web interface to its peers, and from those peers to other peers until all data for the selected iLO Federation group is retrieved.

iLO supports the following features:

• Group health status—View server health and model information.

• Group virtual media—Connect URL-based media for access by a group of servers.

• Group power control—Manage the power status of a group of servers.

• Group power capping—Set dynamic power caps for a group of servers.

• Group firmware update—Update the firmware of a group of servers.

• Group license installation—Enter a license key to activate iLO licensed features on a group of servers.

• Group configuration—Add iLO Federation group memberships for multiple iLO systems.

Any user can view information on iLO Federation pages, but a license is required for using the following features: Group virtual media, Group power control, Group power capping, Group configuration, and Group firmware update.

For more information about iLO Federation, see the iLO user guide at the following website: http://

www.hpe.com/support/ilo-docs.

iLO Service Port

The Service Port is a USB port with the label iLO on supported servers and compute modules.

To find out if your server or compute module supports this feature, see the server specifications document at the following website: http://www.hpe.com/info/qs.

When you have physical access to a server, you can use the Service Port to do the following:

• Download the Active Health System Log to a supported USB flash drive.

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When you use this feature, the connected USB flash drive is not accessible by the host operating system.

• Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the iLO web interface, remote console, CLI, iLO RESTful API, or scripts.

Hewlett Packard Enterprise recommends the HPE USB to Ethernet Adapter (part number Q7Y55A).

Some servers, such as the XL170r, require an adapter to connect a USB to Ethernet adapter to the iLO Service Port.

Hewlett Packard Enterprise recommends the HPE Micro USB to USB Adapter (part number 789904B21).

When you use the iLO Service Port:

• Actions are logged in the iLO event log.

• The server UID flashes to indicate the Service Port status.

You can also retrieve the Service Port status by using a REST client and the iLO RESTful API.

• You cannot use the Service Port to boot any device within the server, or the server itself.

• You cannot access the server by connecting to the Service Port.

• You cannot access the connected device from the server.

For more information about the iLO Service Port, see the iLO user guide at the following website: http://

www.hpe.com/support/ilo-docs.

iLO RESTful API

iLO includes the iLO RESTful API, which is Redfish API conformant. The iLO RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring tasks by sending basic HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server.

To learn more about the iLO RESTful API, see the Hewlett Packard Enterprise website (http:// www.hpe.com/support/restfulinterface/docs).

For specific information about automating tasks using the iLO RESTful API, see libraries and sample code at http://www.hpe.com/info/redfish.

For more information, watch the Redfish & How it works with HPE Server Management video.

RESTful Interface Tool

The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System. The RESTful Interface Tool offers an interactive mode, a scriptable mode, and a file-based mode similar to CONREP to help decrease automation times.

For more information, see the following website: http://www.hpe.com/info/resttool.

iLO Amplifier Pack

The iLO Amplifier Pack is an advanced server inventory, firmware and driver update solution that enables rapid discovery, detailed inventory reporting, firmware, and driver updates by leveraging iLO advanced functionality. The iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers at scale.

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For more information about iLO Amplifier Pack, see the iLO Amplifier Pack User Guide at the following website: http://www.hpe.com/support/ilo-ap-ug-en.

HPE Apollo Platform Manager overview

The HPE ProLiant DX170r Gen10 is a rack-level point of contact for HPE ProLiant Scalable System and HPE Apollo administration.

Rack management features

• Automatic chassis and device discovery with topographic views

• Time-stamped, rack-level event logging

• Rack and chassis shared power and thermal component management

• Integrated serial connector for server console and ancillary device access

• Integrated Gb Ethernet switch for server iLO consolidation

Server management features

• Server health monitoring

• iLO Single Sign-On access

• Server FRU data reporting

• iLO IP address and PXE MAC address listings

Power management features

• Power control and measurement at the server, chassis, and rack level

• PDU-level power outlet control and current measurement

• Rack-level static or dynamic power capping

• DC Power Shelf management and integration with UPS subsystem

NOTE: The use of the term "server" represents nodes, server trays, server nodes, and cartridges.

For a full description of APM features and support, see the QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

HPE Insight Cluster Management Utility

The Insight CMU is an efficient and robust hyperscale cluster lifecycle management framework and suite of tools for large Linux clusters. A simple graphical interface enables an at-a-glance view of the entire cluster across multiple metrics, provides frictionless scalable remote management and analysis, and allows rapid software provisioning to all system nodes. Insight CMU makes cluster management more user friendly, efficient, and error-free than if it were being managed by scripts, or on a node-by-node basis. Insight CMU is highly flexible and customizable, offers both GUI and CLI interfaces, and is used to deploy a range of software environments, from simple compute farms to highly customized, applicationspecific configurations.

For more information on Insight CMU features and links to technical documentation, QuickSpecs, and a product demo, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/cmu).

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To download the product, go to the Hewlett Packard Enterprise Software Depot (http://www.hpe.com/

support/softwaredepot). Click Insight Management, then click Insight Cluster Management.

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity.

You can view recorded events in the IML in several ways, including the following:

• From within HPE SIM

• From within the UEFI System Utilities

• From within the Embedded UEFI shell

• From within the iLO web interface

Intelligent Provisioning

Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers.

Intelligent Provisioning 3.30 and later includes HPE Rapid Setup Software. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode.

NOTE: After you have selected a mode, you must reprovision the server to change the mode that launches when you boot to F10.

Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software. Intelligent Provisioning also prepares the system to integrate optimized server support software from the Service Pack for ProLiant (SPP). SPP is a comprehensive systems software and firmware solution for ProLiant servers, server blades, their enclosures, and HPE Synergy compute modules. These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning.

IMPORTANT: HPE ProLiant DX/XL servers do not support operating system installation with Intelligent Provisioning, but they do support the maintenance features. For more information, see "Performing Maintenance" in the Intelligent Provisioning user guide and online help.

After the server is running, you can update the firmware to install additional components. You can also update any components that have been outdated since the server was manufactured.

To access Intelligent Provisioning:

• Press F10 from the POST screen and enter either Intelligent Provisioning or HPE Rapid Setup Software.

• From the iLO web interface using Always On. Always On allows you to access Intelligent Provisioning without rebooting your server.

Intelligent Provisioning operation

Intelligent Provisioning includes the following components:

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• Critical boot drivers

• Active Health System (AHS)

• Erase Utility

• Deployment Settings

IMPORTANT:

• Although your server is preloaded with firmware and drivers, Hewlett Packard Enterprise recommends updating the firmware upon initial setup. Also, downloading and updating the latest version of Intelligent Provisioning ensures the latest supported features are available.

• For ProLiant servers, firmware is updated using the Intelligent Provisioning Firmware Update utility.

• Do not update firmware if the version you are currently running is required for compatibility.

NOTE: Intelligent Provisioning does not function within multihomed configurations. A multihomed host is one that is connected to two or more networks or has two or more IP addresses.

Intelligent Provisioning provides installation help for the following operating systems:

• Microsoft Windows Server

• Red Hat Enterprise Linux

• SUSE Linux Enterprise Server

• VMware ESXi/vSphere Custom Image

• ClearOS

Not all versions of an OS are supported. For information about specific versions of a supported operating system, see the OS Support Matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/

info/ossupport).

Management Security

HPE ProLiant Gen10 servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use. The range of embedded management and optional software and firmware available with the iLO Advanced license provides security features that help ensure protection, detection, and recovery from advanced cyber-attacks. For more information, see the HPE Gen10 Server Security Reference Guide on the Hewlett Packard Enterprise Information Library at http://www.hpe.com/support/gen10-security-ref-en.

Scripting Toolkit for Windows and Linux

The STK for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The STK is designed to support ProLiant servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.

The STK provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server

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configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.

For more information or to download the STK, see the Hewlett Packard Enterprise website.

UEFI System Utilities

The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including:

• Configuring system devices and installed options.

• Enabling and disabling system features.

• Displaying system information.

• Selecting the primary boot controller or partition.

• Configuring memory options.

• Launching other preboot environments.

HPE servers with UEFI can provide:

• Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions.

• Secure Boot that enables the system firmware, option card firmware, operating systems, and software collaborate to enhance platform security.

• UEFI Graphical User Interface (GUI)

• An Embedded UEFI Shell that provides a preboot environment for running scripts and tools.

• Boot support for option cards that only support a UEFI option ROM.

Selecting the boot mode

This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including:

• Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, and Boot from URL

• Fibre Channel/FCoE Scan Policy

NOTE: The boot mode you use must match the operating system installation. If not, changing the boot mode can impact the ability of the server to boot to the installed operating system.

Prerequisite

When booting to UEFI Mode, leave UEFI Optimized Boot enabled.

Procedure

1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Boot Options > Boot Mode.

2. Select a setting.

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• UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system.

• Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy

BIOS compatibility mode.

3. Save your setting.

4. Reboot the server.

Secure Boot

Secure Boot is a server security feature that is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS. Secure Boot validates the software identity of the following components in the boot process:

• UEFI drivers loaded from PCIe cards

• UEFI drivers loaded from mass storage devices

• Preboot UEFI Shell applications

• OS UEFI boot loaders

When Secure Boot is enabled:

• Firmware components and operating systems with boot loaders must have an appropriate digital signature to execute during the boot process.

• Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see http:// www.hpe.com/servers/ossupport.

You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.

You can configure Secure Boot:

• Using the System Utilities options described in the following sections.

• Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/redfish).

• Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.

Launching the Embedded UEFI Shell

Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.

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Prerequisites

Embedded UEFI Shell is set to Enabled.

Procedure

1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell.

The Embedded UEFI Shell screen appears.

2. Press any key to acknowledge that you are physically present.

This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot certificates using third-party UEFI tools, are not restricted.

3. If an administrator password is set, enter it at the prompt and press Enter.

The Shell> prompt appears.

4. Enter the commands required to complete your task.

5. Enter the exit command to exit the Shell.

HPE Smart Storage Administrator

HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.

The diagnostic features in HPE SSA are also available in the standalone software HPE Smart Storage Administrator Diagnostics Utility CLI.

During the initial provisioning of the server or compute module, an array is required to be configured before the operating system can be installed. You can configure the array using SSA.

HPE SSA is accessible both offline (either through HPE Intelligent Provisioning or as a standalone bootable ISO image) and online:

• Accessing HPE SSA in the offline environment

IMPORTANT: If you are updating an existing server in an offline environment, obtain the latest version of HPE SSA through Service Pack for ProLiant before performing configuration procedures.

Using one of multiple methods, you can run HPE SSA before launching the host operating system. In offline mode, users can configure or maintain detected and supported devices, such as optional Smart Array controllers and integrated Smart Array controllers. Some HPE SSA features are only available in the offline environment, such as setting the boot controller and boot volume.

• Accessing HPE SSA in the online environment

This method requires an administrator to download the HPE SSA executables and install them. You can run HPE SSA online after launching the host operating system.

For more information, see HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard

Enterprise website.

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HPE MR Storage Administrator

HPE MR Storage Administrator is a web-based application that enables you to monitor, maintain, troubleshoot, and configure the HPE Smart Array MR controller. MR Storage Administrator helps you to view, create, and manage storage configurations.

• Monitoring and Configuring: MR Storage Administrator enables you to monitor the controllers and configure the drives on the controller. It displays the status of the controller cards, logical drives, and drives on the controller. The device status icons notify you if there are drive failures and other events that require your immediate attention. Email notifications about the status of the server are sent based on your alert settings. The system errors and events are recorded and displayed in an event log file. You can also import or clear foreign configurations.

• Maintaining: Using MR Storage Administrator, you can perform system maintenance tasks, such as updating the controller firmware.

• Troubleshooting: MR Storage Administrator displays information related to drive failures, device failures, and other issues. It also provides recommendations and displays contextual links, helping you to locate the drives/devices that have issues and troubleshoot them. You can also download a report of the devices and their configurations, properties, and settings and send it to Hewlett Packard Enterprise Support for further troubleshooting.

Obtain MR Storage Administrator installation files through the Service Pack for ProLiant, or SPP, which you can download from http://www.hpe.com/servers/spp/download. Be sure to use the latest SPP version for the server.

For more information about the MR Storage Administrator, see MR Storage Administrator User Guide on the Hewlett Packard Enterprise website http://www.hpe.com/info/P824i-pdocs.

HPE InfoSight for servers

The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface.

HPE InfoSight for servers:

• Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems

• Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance

For more information on getting started and using HPE InfoSight for servers, go to: http://www.hpe.com/

info/infosight-servers-docs.

StorCLI

The Storage Command Line Interface (StorCLI) tool is the command line management software designed for the HPE Smart Array MR controller. StorCLI is a command line interface that is designed to be easy to use, consistent, and easy to script.

Obtain StorCLI through the Service Pack for ProLiant, or SPP, which you can download from http:// www.hpe.com/servers/spp/download. Be sure to use the latest SPP version for the server.

For more information about StorCLI, see StorCLI User Guide on the Hewlett Packard Enterprise website http://www.hpe.com/info/P824i-pdocs.

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USB support

Hewlett Packard Enterprise Gen10 servers support all USB operating speeds depending on the device that is connected to the server.

External USB functionality

Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures.

For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Safety and security benefits

When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

Keeping the system current

Updating firmware or system ROM

To update firmware or system ROM, use one of the following methods:

• The Firmware Update option in the System Utilities.

• The fwupdate command in the Embedded UEFI Shell.

• Service Pack for ProLiant (SPP)

• HPE online flash components

• Moonshot Component Pack

Service Pack for ProLiant

SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.

SPP, along with SUM and iSUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.

SPP can be used in an online mode on a server running Windows, Linux, or VMware vSphere ESXi, or in an offline mode where the server is booted to an operating system included in the ISO file.

The preferred method for downloading an SPP is using the SPP Custom Download at https://

www.hpe.com/servers/spp/custom.

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The SPP is also available for download from the SPP download page at https://www.hpe.com/ servers/spp/download.

Smart Update Manager

SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers, infrastructure, and associated options.

SUM identifies associated nodes you can update at the same time to avoid interdependency issues.

Key features of SUM include:

• Discovery engine that finds installed versions of hardware, firmware, and software on nodes.

• SUM deploys updates in the correct order and ensures that all dependencies are met before deploying an update.

• Interdependency checking.

• Automatic and step-by-step Localhost Guided Update process.

• Web browser-based user interface.

• Ability to create custom baselines and ISOs.

• Support for iLO Repository (Gen10 iLO 5 nodes only).

• Simultaneous firmware and software deployment for multiple remote nodes.

• Local offline firmware deployments with SPP deliverables.

• Extensive logging in all modes.

NOTE: SUM does not support third-party controllers, including flashing hard drives behind the controllers.

Integrated Smart Update Tools

Integrated Smart Update Tools (iSUT) is a software utility used with iLO 4, iLO 5, iLO Amplifier Pack, HPE OneView, Service Pack for ProLiant (SPP), and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.

• iSUT: Polls iLO to check for requests from HPE OneView, SUM, or iLO Amplifier Pack for updates through the management network and orchestrates staging, deploying, and activating updates. You can adjust the polling interval by issuing the appropriate command-line option provided by iSUT. Performs inventory on target servers, stages deployment, deploys updates, and then reboots the servers.

• iLO 5 with integrated Smart Update (Gen10 servers only): Performs iLO Repository-based updates by downloading the components from iLO Repository when iLO Installation Queue has the components which can be updated by iSUT.

• iLO Amplifier Pack: Displays available updates for servers. Communicates with iSUT (or SUT 1.x) to initiate updates using the iLO Redfish interface. iSUT reports the status of updates to iLO Amplifier Pack via iLO Restful Interface.

• HPE OneView: Displays available updates for servers. Communicates with iSUT (or SUT 1.x) to initiate updates, reports the status on the Firmware section of the Server Profile page of HPE OneView. HPE OneView provides automated compliance reporting in the dashboard.

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• SPP: A comprehensive systems software and firmware update solution, which is delivered as a single ISO image.

• SUM: A tool for firmware and driver maintenance for HPE ProLiant servers and associated options.

NOTE: SUM, iLO Amplifier Pack, and HPE OneView should not manage the same nodes.

Updating firmware from the System Utilities

Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards.

Procedure

1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise

Support Center.

2. Copy the binary file to a USB media or iLO virtual media.

3. Attach the media to the server.

4. Launch the System Utilities, and select Embedded Applications > Firmware Update.

5. Select a device.

The Firmware Updates screen lists details about your selected device, including the current firmware version in use.

6. Select Select Firmware File.

7. Select the flash file in the File Explorer list.

The firmware file is loaded and the Firmware Updates screen lists details of the file in the Selected firmware file field.

8. Select Image Description, and then select a firmware image.

A device can have multiple firmware images.

9. Select Start firmware update.

Updating the firmware from the UEFI Embedded Shell

Procedure

1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc).

2. Copy the binary file to a USB media or iLO virtual media.

3. Attach the media to the server.

4. Boot to the UEFI Embedded Shell.

5. To obtain the assigned file system volume for the USB key, enter map –r.

6. Change to the file system that contains the System ROM Flash Binary component for your server. Enter one of the fsx file systems available, such as fs0: or fs1:, and press Enter.

7. Use the cd command to change from the current directory to the directory that contains the binary file.

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8. Flash the system ROM by entering fwupdate –d BIOS -f filename.

9. Reboot the server. A reboot is required after the firmware update in order for the updates to take effect

and for hardware stability to be maintained.

Online Flash components

This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.

Drivers

IMPORTANT: Always perform a backup before installing or updating device drivers.

Update drivers using any of the following Smart Update Solutions:

• Download the latest Service Pack for ProLiant (includes Smart Update Manager)

• Create a custom SPP download

• Download Smart Update Manager for Linux

• Download specific drivers

To locate the drivers for a server, go to the and then search for the product name/number.

Software and firmware

Update software and firmware before using the server for the first time, unless any installed software or components require an older version.

For system software and firmware updates, use one of the following sources:

• Download the SPP from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/ download).

• Download individual drivers, firmware, or other system software components from the server product page in the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/

hpesc).

Operating system version support

For information about specific versions of a supported operating system, refer to the operating system support matrix.

HPE Pointnext Portfolio

Hewlett Packard Enterprise Support Center website,

HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the onpremise experience, informed by public cloud qualities and attributes.

Operational Support Services enable you to choose the right service level, length of coverage, and response time to fit your business needs. For more information, see the Hewlett Packard Enterprise website:

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https://www.hpe.com/us/en/services/operational.html

Utilize the Advisory and Transformation Services in the following areas:

• Private or hybrid cloud computing

• Big data and mobility requirements

• Improving data center infrastructure

• Better use of server, storage, and networking technology

For more information, see the Hewlett Packard Enterprise website:

http://www.hpe.com/services/consulting

Proactive notifications

30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming:

• Hardware, firmware, and software changes

• Bulletins

• Patches

• Security alerts

You can subscribe to proactive notifications on the Hewlett Packard Enterprise website.

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Troubleshooting

NMI functionality

An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods.

An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting the system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a memory dump before a hard reset.

To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO Virtual NMI feature.

Troubleshooting resources

Troubleshooting resources are available for HPE Gen10 server products in the following documents:

• Troubleshooting Guide for HPE ProLiant Gen10 servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.

• Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages.

• Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and HPE Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.

To access the troubleshooting resources, see the Hewlett Packard Enterprise Information Library (http:// www.hpe.com/info/gen10-troubleshooting).

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System battery replacement

System battery information

The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury:

• Do not attempt to recharge the battery.

• Do not expose the battery to temperatures higher than 60°C (140°F).

• Do not disassemble, crush, puncture, short external contacts, or dispose the battery in fire or water.

• If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

Removing and replacing the system battery

Procedure

1. Power down the server on page 19.

2. Disconnect all peripheral cables from the server.

3. Remove the server from the chassis on page 19.

4. Remove the air baffle on page 21.

5. If a secondary riser option is installed, remove the bayonet board.

6. Do one of the following:

• Remove the secondary riser blank on page 24.

• Remove the secondary riser cage on page 27.

7. Remove the primary riser cage.

8. Locate the battery on the system board.

9. Slightly push the metal tab, and then remove the system battery from the socket.

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10. Slightly push the metal tab, and then install the new system battery in the socket.

11. Install the server into the chassis on page 20.

12. Connect all peripheral cables to the server.

13. Power up the server on page 19.

14. Properly dispose of the old battery. For more information about proper battery disposal, contact an

authorized reseller or an authorized service provider.

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Safety, warranty, and regulatory information

Regulatory information

To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise

Support Center:

www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at:

www.hpe.com/info/reach

For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see:

www.hpe.com/info/ecodata

For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and energy efficiency, see:

www.hpe.com/info/environment

Notices for Eurasian Economic Union

Manufacturer and Local Representative Information

Manufacturer information:

Hewlett Packard Enterprise, 6280 America Center Drive, San Jose, CA 95002 U.S.

Local representative information Russian:

• Russia

ООО "Хьюлетт Паккард Энтерпрайз", Российская Федерация, 125171, г. Москва, Ленинградское шоссе, 16А, стр.3, Телефон: +7 499 403 4248 Факс: +7 499 403 4677

• Kazakhstan

TOO «Хьюлетт-Паккард (К)», Республика Казахстан, 050040, г. Алматы, Бостандыкский район, проспект Аль-Фараби, 77/7, Телефон/факс: + 7 727 355 35 50

Local representative information Kazakh:

• Russia

ЖШС "Хьюлетт Паккард Энтерпрайз", Ресей Федерациясы, 125171, Мәскеу, Ленинград тас жолы, 16A блок 3, Телефон: +7 499 403 4248 Факс: +7 499 403 4677

• Kazakhstan

100 Safety, warranty, and regulatory information

HP ProLiant DX170r G10 User Manual

HPE ProLiant DX170r Gen10 Server User Guide

Contents

HPE Apollo DX2000 Gen10 System

Component identification

Rear panel components

Serial number/iLO information pull tab

Rear panel LEDs and buttons

Server UID LED

UID button functionality

Front panel LED power fault codes

System board components

System maintenance switch descriptions

DIMM label identification

Processor, heatsink, and socket components

Bayonet port numbering

PCIe riser board components

Primary riser board components

Secondary riser board components

Operations

Power up the server

Power down the server

Remove the server from the chassis

Install the server into the chassis

Remove the air baffle

Install the air baffle

Remove the bayonet board

Remove the secondary riser blank

Install the bayonet board

Install the secondary riser blank

Remove the secondary riser cage

Install the secondary riser cage

Remove the primary riser cage

Install the primary riser cage

Remove the primary riser blank

Install the primary riser blank

Setup

General site planning

Optional service

Product QuickSpecs

Compiling the documentation

Initial system installation

HPE Installation Service

Setting up the server

Operational requirements

Site requirements

Space and airflow requirements

Temperature requirements

Power requirements

Grounding requirements

Device bay thermal requirements

Server warnings and cautions

Electrostatic discharge

POST screen options

Hardware options installation

Introduction

SUV cable option

Using an SUV cable for a KVM setup

Using an SUV cable to access USB drives in a KVM setup

Processor heatsink assembly option

Installing the processor heatsink assembly

Processor cautions

Install the processor heatsink assembly

Selecting an advanced fan cooling method

Memory options

DIMM population information

DIMM-processor compatibility

HPE SmartMemory speed information

Installing a DIMM

Riser cage options

Installing the primary riser cage option

Installing the secondary riser cage option

Expansion board options

Installing an expansion board in the primary riser cage

Installing an expansion board in the secondary riser cage

Storage controller options

Installing a Smart Array type-p controller in the primary riser cage

Installing a Smart Array type-p controller in the secondary riser cage

Configuring an HPE Smart Array Gen10 controller

M.2 SATA SSD option