HP ProLiant DL380 Generation 4 Maintenance and Service Guide
HP ProLiant DL380 Generation 4 Server
Maintenance and Service Guide
August 2004 (Second Edition)
Part Number 359226-002
© Copyright 2004 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries.
Linux is a U.S. registered trademark of Linus Torvalds.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained
herein. The information in this document is provided “as is” without warranty of any kind and is subject to
change without notice. The warranties for HP products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an additional
warranty.
HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
August 2004 (Second Edition)
Part Number 359226-002
Audience Assumptions
This guide is for an experienced service technician. HP assumes you are qualified in the servicing
of computer equipment and trained in recognizing hazards in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.
3
Contents
Illustrated Parts Catalog 7
Mechanical Components...................................................................................................................... 7
System Components.............................................................................................................................8
Removal and Replacement Procedures 13
Required Tools................................................................................................................................... 13
Safety Considerations ........................................................................................................................13
Preventing Electrostatic Discharge.........................................................................................13
Server Warnings and Cautions ...............................................................................................14
Preparation Procedures ......................................................................................................................15
Extending the Server from the Rack....................................................................................... 16
Powering Down the Server..................................................................................................... 17
Removing the Server from the Rack.......................................................................................18
Removing the Access Panel....................................................................................................19
Opening the Cable Management Arm ....................................................................................19
Removing the Cable Management Arm .................................................................................20
Non-Hot-Plug Procedures.................................................................................................................. 21
DVD/CD-ROM Drive ............................................................................................................21
DVD/CD-ROM Drive Ejector Assembly............................................................................... 22
Diskette Drive Option............................................................................................................. 24
Front Bezel .............................................................................................................................24
Front Fan Bracket ...................................................................................................................25
Rear Fan Bracket ....................................................................................................................26
Battery-Backed Write Cache Procedures................................................................................27
PCI Riser Cage Door Latch ....................................................................................................32
PCI Riser Cage .......................................................................................................................33
Expansion Board.....................................................................................................................34
Expansion Slot Cover .............................................................................................................36
Expansion Board Ejector/Divider...........................................................................................37
PCI Slot Release Lever........................................................................................................... 38
PCI Lightpipe and Cover........................................................................................................39
Power Converter Module........................................................................................................40
Power Button/LED Board.......................................................................................................42
DIMMs ...................................................................................................................................42
Processor.................................................................................................................................43
PPM........................................................................................................................................ 46
Battery ....................................................................................................................................47
4 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
System Board..........................................................................................................................48
Re-Entering the Server Serial Number and Product ID.......................................................... 50
Hot-Plug Procedures ..........................................................................................................................53
Hot-Plug SCSI Hard Drive..................................................................................................... 53
Hard Drive Blank....................................................................................................................54
Universal Hot-Plug Tape Drive.............................................................................................. 56
Tape Drive Blank....................................................................................................................56
Hot-Plug Power Supply.......................................................................................................... 57
Power Supply Blank ...............................................................................................................59
Hot-Plug Fan...........................................................................................................................60
PCI Hot Plug Expansion Board ..............................................................................................61
PCI Hot Plug Expansion Slot Cover....................................................................................... 63
Server Cabling ...................................................................................................................................67
Cabling ...................................................................................................................................67
Hot-Plug SCSI Hard Drive Cabling........................................................................................67
USB Cabling........................................................................................................................... 75
DVD/CD-ROM Drive Cabling............................................................................................... 76
Diskette Drive Cabling ...........................................................................................................77
Power Button/LED Cabling.................................................................................................... 78
Optional PCI Hot Plug Backplane Cabling ............................................................................78
RILOE II Cabling................................................................................................................... 79
Internal Power Cabling...........................................................................................................79
External Storage Cabling........................................................................................................80
Diagnostic Tools 83
Automatic Server Recovery............................................................................................................... 83
HP Systems Insight Manager.............................................................................................................83
Integrated Management Log ..............................................................................................................84
Integrated Lights-Out Technology.....................................................................................................84
Option ROM Configuration for Arrays..............................................................................................85
HP ProLiant Essentials Rapid Deployment Pack............................................................................... 85
HP ROM-Based Setup Utility............................................................................................................ 86
SmartStart Software........................................................................................................................... 86
ROMPaq Utility...................................................................................................................... 87
System Online ROM Flash Component Utility...................................................................... 87
HP Insight Diagnostics ...........................................................................................................88
Server Component Identification 89
Front Panel Components....................................................................................................................90
Front Panel LEDs and Buttons...........................................................................................................91
Rear Panel Components..................................................................................................................... 92
Rear Panel LEDs and Buttons............................................................................................................ 94
System Board Components................................................................................................................95
System Maintenance Switch................................................................................................... 96
Contents 5
NMI Switch ............................................................................................................................97
Chassis ID Switch................................................................................................................... 97
DIMM Slots............................................................................................................................98
System Board LEDs........................................................................................................................... 99
System LEDs and Internal Health LED Combinations.................................................................... 100
SCSI Backplane Components.......................................................................................................... 102
SCSI Backplane LEDs..................................................................................................................... 103
Hot-Plug SCSI Hard Drive LEDs....................................................................................................104
Hot-Plug SCSI Hard Drive LED Combinations...............................................................................105
Internal PCI Hot Plug LEDs and Button..........................................................................................106
PCI Hot Plug LED Status Combinations .........................................................................................106
PCI Riser Cage LED........................................................................................................................ 107
Remote Management Connector...................................................................................................... 108
Identifying Hot-Plug Fans................................................................................................................109
Hot-Plug Fan LED ...........................................................................................................................110
Power Converter Module LED ........................................................................................................111
Battery-Backed Write Cache LEDs .................................................................................................111
Battery-Backed Write Cache LED Statuses..................................................................................... 112
Specifications 113
Server Specifications........................................................................................................................113
Environmental Specifications .......................................................................................................... 114
Hot-Plug Power Supply Calculations...............................................................................................114
DDR2 SDRAM DIMM Specifications ............................................................................................114
1.44-MB Diskette Drive Specifications ...........................................................................................115
CD-ROM Drive Specifications........................................................................................................ 116
Ultra320 SCSI Hard Drive Specifications .......................................................................................117
Acronyms and Abbreviations 119
Index 123
7
Illustrated Parts Catalog
In This Section
Mechanical Components ................................................................................................................7
System Components .......................................................................................................................8
Mechanical Components
Item Description Assembly
Part Number
1 Access panel 344465-001 359244-001
2 Front bezel 344433-001 359245-001
3 Tape drive blank 218512-002 367666-001
4 Hard drive blank 302531-002 122759-001
Spare Part
Number
8 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
Item Description Assembly
Part Number
5 Diskette drive slot cover (see "Plastics Kit," Item 28k) — —
6 Power supply blank 344436-001 359246-001
Spare Part
Number
System Components
Item Description Assembly
Part Number
7 Hot-plug fan, 60 mm 279036-001 289544-001
8 Front fan bracket, 6 bay 279037-002 371148-001
9 Rear fan bracket, 2 bay 279060-001 289558-001
10 Hot-plug power supply, 575 W 321632-001 338022-001
11 PCI riser cages
System Components
Spare Part
Number
Illustrated Parts Catalog 9
Item Description Assembly
Part Number
12 Processor assemblies
13 Processor Power Module, 12 V, 105 A 326294-001 347884-001
14 Smart Array 6i cache module 012304-001 351518-001
15 System board, with processor cages and system battery 012317-001 359251-001
16 Power converter module 321633-001 361667-001
17 SCSI backplane, 6 bay 012055-001 359253-001
18 SCSI terminator 011730-001 289563-001
19 Power button/LED board 010963-002 366300-001
a) PCI riser cage, with non-hot-plug PCI-X (standard) 344437-001 359248-001
b) PCI riser cage, with non-hot-plug PCI Express (optional) * 344437-003 359259-001
c) PCI riser cage, with Hot Plug PCI-X (optional) * 344437-002 359260-001
a) Intel® 3.2-GHz Xeon™ 1-MB L2 cache 349931-003 374233-001
b) Intel® 3.4-GHz Xeon™ 1-MB L2 cache 349931-002 364757-001
c) Intel® 3.6-GHz Xeon™ 1-MB L2 cache 349931-001 364758-001
Boards
Spare Part
Number
20 Diskette drive, slimline, 1.44 MB (optional) 279983-001 289550-001
21 CD-ROM drive, removable slimline, IDE, 24X 222837-001 228508-001
22 DVD-ROM drive, removable slimline, 8X * 264007-B21 268795-001
23 SCSI cable kit *
24 Signal cable kit * — 366063-001
Media Devices
Cables
a) SCSI cable, short, 68 pin 199606-019 —
b) SCSI cable, long, 68 pin 166298-038 —
c) System cable, SCSI, 50 pin 279161-001 —
a) Power button/LED board cable, 14 pin 219048-001 —
289567-001
10 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
Item Description Assembly
Part Number
25 Miscellaneous cable kit — 289569-001
26 2U Quick Deploy Rail System * — 359254-001
27 Hardware kit * — 228527-001
28 Plastics kit * — 359720-001
b) PCI Hot Plug LED board cable 219049-002 —
c) Universal Media Bay cable, 50 pin 356452-001 —
a) Diskette drive cable * 235183-001 —
b) USB cable and connector 346187-001 —
Rack Mounting Hardware
Miscellaneous
a) Screws, T-15, flat-head 228213-001 —
b) Expansion slot cover 228072-001 —
c) Screws, 6-32 192308-009 —
a) PCI slot release lever 228194-002 —
b) PCI lightpipe, rear 279061-001 —
Spare Part
Number
29 AC power cord * 163719-002 187335-001
30 DVD/CD-ROM drive ejector assembly * 356443-001 371114-001
c) PCI lightpipe, cover 218518-001 —
d) PCI riser cage door latch 279062-001 —
e) Thumbscrew with molded cap, PCI slot 1 179333-003 —
f) Standoff 225249-002 —
g) Plastic standoff 0.134 225250-007 —
h) Battery clip 280247-002 —
i) PCI card guide retainer 233614-004 —
j) Thumbscrew knob 249083-001 —
k) Diskette drive slot cover 352834-001 —
Illustrated Parts Catalog 11
Item Description Assembly
Part Number
31 PCI expansion board ejector * 279035-002 359261-001
32 Battery, 3.3 V, lithium * 334149-001 179322-001
33 Country kit * 359722-001
34 Return kit, pack box, and cushions * — 289545-001
35 Torx tool * 120473-001 199630-001
36 DIMM, 512 MB, registered DDR2 SDRAM * 343055-B21 359241-001
37 DIMM, 1 GB, registered DDR2 SDRAM * 343056-B21 359242-001
38 DIMM, 2 GB, registered DDR2 SDRAM * 343057-B21 359243-001
39 Battery-Backed Write Cache battery pack * 274779-001 307132-001
40 Battery-Backed Write Cache battery bracket * 335771-001 349989-001
41 SCSI Ultra320 universal hot-plug hard drive *
Memory
Options
a) 36.4-GB 10K rpm 286713-B22 289041-001
b) 72.8-GB 10K rpm 268714-B22 289042-001
Spare Part
Number
c) 146.8-GB 10K rpm 286716-B22 289044-001
d) 18.2-GB 15K rpm 286775-B22 289240-001
e) 36.4-GB 15K rpm 286776-B22 289241-001
f) 72.8-GB 15K rpm 289788-B22 289243-001
*Not shown
13
Removal and Replacement Procedures
In This Section
Required Tools .............................................................................................................................13
Safety Considerations...................................................................................................................13
Preparation Procedures.................................................................................................................15
Non-Hot-Plug Procedures.............................................................................................................21
Hot-Plug Procedures.....................................................................................................................53
Server Cabling..............................................................................................................................67
Required Tools
You need the following items for some procedures:
•
Torx T-15 tool (provided inside the server)
•
HP Insight Diagnostics software ("HP Insight Diagnostics" on page 88
Safety Considerations
Before performing service procedures, review all the safety information.
Preventing Electrostatic Discharge
To prevent damaging the system, be aware of the precautions you need to follow
when setting up the system or handling parts. A discharge of static electricity
from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the
device.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe
containers.
)
14 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
•
Keep electrostatic-sensitive parts in their containers until they arrive at staticfree workstations.
•
Place parts on a grounded surface before removing them from their
containers.
•
Avoid touching pins, leads, or circuitry.
•
Always be properly grounded when touching a static-sensitive component or
assembly.
Server Warnings and Cautions
Before installing a server, be sure that you understand the following warnings
and cautions.
WARNING: To reduce the risk of electric shock or damage
to the equipment:
Do not disable the power cord grounding plug. The grounding
•
plug is an important safety feature.
•
Plug the power cord into a grounded (earthed) electrical outlet
that is easily accessible at all times.
•
Unplug the power cord from the power supply to disconnect
power to the equipment.
•
Do not route the power cord where it can be walked on or
pinched by items placed against it. Pay particular attention to
the plug, electrical outlet, and the point where the cord extends
from the server.
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
Removal and Replacement Procedures 15
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
Preparation Procedures
To access some components and perform certain service procedures, you must
perform one or more of the following procedures:
• Extend the server from the rack ("Extending the Server from the Rack" on
page 16
If you are performing service procedures in an HP, Compaq branded, telco,
or third-party rack cabinet, you can use the locking feature of the rack rails to
support the server and gain access to internal components.
For more information about telco rack solutions, refer to the
RackSolutions.com website (http://www.racksolutions.com/hp
).
).
• Power down the server ("Powering Down the Server" on page 17
).
If you must remove a server from a rack or a non-hot-plug component from a
server, power down the server.
• Remove the server from the rack ("Removing the Server from the Rack" on
page 18
).
If the rack environment, cabling configuration, or the server location in the
rack creates awkward conditions, remove the server from the rack.
16 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
Extending the Server from the Rack
1. Pull down the quick release levers on each side of the server to release the
server from the rack.
2. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or
equipment damage, be sure that the rack is adequately stabilized
before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be
careful when pressing the server rail-release latches and sliding
the server into the rack. The sliding rails could pinch your fingers.
3. After performing the installation or maintenance procedure, slide the server
back into the rack:
Removal and Replacement Procedures 17
a. Press the server rail-release latches and slide the server fully into rack.
b. Press the server firmly into the rack to secure it in place.
Powering Down the Server
WARNING: To reduce the risk of personal injury, electric
shock, or damage to the equipment, remove the power cord to
remove power from the server. The front panel Power On/Standby
button does not completely shut off system power. Portions of the
power supply and some internal circuitry remain active until AC
power is removed.
IMPORTANT: If installing a hot-plug device, it is not necessary to
power down the server.
1. Back up the server data.
2. Shut down the operating system as directed by the operating system
documentation.
3. If the server is installed in a rack, press the UID LED button on the front
panel (1). Blue LEDs illuminate on the front and rear panels of the server.
18 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
4. Press the Power On/Standby button to place the server in standby mode (2).
When the server activates standby power mode, the system power LED
changes to amber.
5. If the server is installed in a rack, locate the server by identifying the
illuminated rear UID LED button.
6. Disconnect the power cords.
The system is now without power.
Removing the Server from the Rack
To remove the server from an HP, Compaq branded, telco, or third-party rack:
1. Power down the server ("Powering Down the Server" on page 17
2. Extend the server from the rack ("Extending the Server from the Rack" on
page 16
3. Disconnect the cabling and remove the server from the rack. For more
information, refer to the documentation that ships with the rack mounting
option.
4. Place the server on a sturdy, level surface.
).
).
Removal and Replacement Procedures 19
Removing the Access Panel
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION: Do not operate the server for long periods without
the access panel. Operating the server without the access panel results
in improper airflow and improper cooling that can lead to thermal
damage.
1. Power down the server if performing a non-hot-plug installation or
maintenance procedure ("Powering Down the Server" on page 17
).
2. Extend the server from the rack, if applicable ("Extending the Server from
the Rack" on page 16
3. Lift up on the hood latch handle and remove the access panel.
).
Opening the Cable Management Arm
To access the server rear panel, open the cable management arm:
20 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
Removing the Cable Management Arm
To remove the component:
1. Power down the server ("Powering Down the Server" on page 17
).
2. Open the cable management arm ("Opening the Cable Management Arm" on
page 19
).
3. Remove the cables from the cable trough.
4. Remove the cable management arm.
To replace the component, reverse the removal procedure.
21
Non-Hot-Plug Procedures
In This Section
DVD/CD-ROM Drive ..................................................................................................................21
DVD/CD-ROM Drive Ejector Assembly.....................................................................................22
Diskette Drive Option...................................................................................................................24
Front Bezel ...................................................................................................................................24
Front Fan Bracket.........................................................................................................................25
Rear Fan Bracket ..........................................................................................................................26
Battery-Backed Write Cache Procedures .....................................................................................27
PCI Riser Cage Door Latch..........................................................................................................32
PCI Riser Cage .............................................................................................................................33
Expansion Board ..........................................................................................................................34
Expansion Slot Cover...................................................................................................................36
Expansion Board Ejector/Divider.................................................................................................37
PCI Slot Release Lever.................................................................................................................38
PCI Lightpipe and Cover..............................................................................................................39
Power Converter Module..............................................................................................................40
Power Button/LED Board ............................................................................................................42
DIMMs .........................................................................................................................................42
Processor.......................................................................................................................................43
PPM ..............................................................................................................................................46
Battery ..........................................................................................................................................47
System Board................................................................................................................................48
Re-Entering the Server Serial Number and Product ID................................................................50
DVD/CD-ROM Drive
To remove the component:
do not operate the server unless all bays are populated with either a
component or a blank.
1. Power down the server ("Powering Down the Server" on page 17).
CAUTION: To prevent improper cooling and thermal damage,
22 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
IMPORTANT: The ejector button is recessed to prevent accidental
ejection; it may be helpful to use a pen or similar shaped object to
access the button.
2. Remove the drive.
To replace the drive, slide the drive into the bay until the drive is fully seated.
DVD/CD-ROM Drive Ejector Assembly
To remove the component:
1. Power down the server ("Powering Down the Server" on page 17).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 16
3. Remove the access panel ("Removing the Access Panel" on page 19
4. Remove the DVD/CD-ROM drive, if installed ("DVD/CD-ROM Drive" on
page 21
).
5. Remove the diskette drive ("Diskette Drive Option" on page 24
, "Removing the Server from the Rack" on page 18).
).
).
Removal and Replacement Procedures 23
6. Remove the ejector lever.
7. Press and hold the ejector button.
8. Remove the ejector assembly.
To replace the component, reverse the removal procedure.
24 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
Diskette Drive Option
To remove the component:
CAUTION: To prevent improper cooling and thermal damage,
do not operate the server unless all bays are populated with either a
component or a blank.
1. Power down the server ("Powering Down the Server" on page 17).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 16
, "Removing the Server from the Rack" on page 18).
3. Remove the access panel ("Removing the Access Panel" on page 19
4. Remove the diskette drive.
To replace the component, reverse the removal procedure.
Front Bezel
To remove the component:
).
1. Power down the server ("Powering Down the Server" on page 17).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 16
, "Removing the Server from the Rack" on page 18).
Removal and Replacement Procedures 25
3. Remove the two screws and detach the front bezel.
To replace the component, reverse the removal procedure.
Front Fan Bracket
To remove the component:
1. Power down the server ("Powering Down the Server" on page 17
).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 16
3. Remove the access panel ("Removing the Access Panel" on page 19
, "Removing the Server from the Rack" on page 18).
).
26 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
4. Remove the front fan bracket.
5. Remove all hot-plug fans from the front fan bracket ("Hot-Plug Fan" on page
60
).
To replace the front fan bracket, reverse the removal steps and press down on the
top of each fan to be sure it is seated properly.
Rear Fan Bracket
To remove the component:
1. Power down the server ("Powering Down the Server" on page 17
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 16
3. Remove the access panel ("Removing the Access Panel" on page 19
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
4. Remove the PCI riser cage ("PCI Riser Cage" on page 33).
5. Remove the front fan bracket ("Front Fan Bracket" on page 25
).
, "Removing the Server from the Rack" on page 18).
).
CAUTION: To prevent damage to the server or expansion
).
Removal and Replacement Procedures 27
IMPORTANT: For this procedure, you do not need to remove the hot-
plug fans from the front fan bracket. When reinstalling the front fan
bracket, press the top of each fan to be sure it seats securely.
6. Remove the hot-plug fans from the rear fan bracket ("Hot-Plug Fan" on page
60
).
7. Remove the system board.
NOTE: When removing the system board, you may leave the DIMMs,
the processors, the PPMs, the Smart Array 6i memory module, and the
system battery on the system board, unless you are replacing them as
failed items.
8. Remove the rear fan bracket.
To replace the component, reverse the removal procedure.
Battery-Backed Write Cache Procedures
Two types of procedures are provided for the BBWC option.
1. Removal and replacement of failed components:
− Removing the Smart Array 6i Cache Module ("Smart Array 6i Cache
Module" on page 28
− Removing the BBWC Battery Pack ("Battery-Backed Write Cache
Battery Pack" on page 30
)
)
28 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
2. Recovery of cached data from a failed server ("Recovering Data from the
Battery-Backed Write Cache" on page 31
CAUTION: Do not detach the cable that connects the battery
pack to the cache module. Detaching the cable causes any unsaved
data in the cache module to be lost.
)
Smart Array 6i Cache Module
To remove the component:
1. Power down the server ("Powering Down the Server" on page 17
).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 16
3. Remove the access panel ("Removing the Access Panel" on page 19
CAUTION: To prevent damage to the server or expansion
boards, power down the server and remove all AC power cords before
removing or installing the PCI riser cage.
, "Removing the Server from the Rack" on page 18).
).
4. Remove the PCI riser cage ("PCI Riser Cage" on page 33).
CAUTION: To prevent a server malfunction or damage to the
equipment, do not add or remove the battery pack while an array
capacity expansion, RAID level migration, or stripe size migration is in
progress.
CAUTION: After the server is powered down, wait 15 seconds
and then check the amber LED before unplugging the cable from the
cache module. If the amber LED blinks after 15 seconds, do not remove
the cable from the cache module. The cache module is backing up data,
and data will be lost if the cable is detached.
Removal and Replacement Procedures 29
5. Remove the cable from the plastic retainer.
6. Remove the Smart Array 6i cache module.
7. Disconnect the cable.
To replace the component, reverse the removal procedure.
CAUTION: To prevent damage to the cache module during
installation, be sure the cache module is fully inserted before pressing
down.
30 HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide
Battery-Backed Write Cache Battery Pack
To remove the component:
1. Power down the server ("Powering Down the Server" on page 17
).
2. Extend or remove the server from the rack ("Extending the Server from the
Rack" on page 16
3. Remove the access panel ("Removing the Access Panel" on page 19
CAUTION: To prevent a server malfunction or damage to the
equipment, do not add or remove the battery pack while an array
capacity expansion, RAID level migration, or stripe size migration is in
progress.
CAUTION: After the server is powered down, wait 15 seconds
and then check the amber LED before unplugging the cable from the
cache module. If the amber LED blinks after 15 seconds, do not remove
the cable from the cache module. The cache module is backing up data,
and data will be lost if the cable is detached.
, "Removing the Server from the Rack" on page 18).
).
4. Remove the front fan bracket ("Front Fan Bracket" on page 25).
5. Remove the Smart Array 6i cache module ("Smart Array 6i Cache Module"
on page 28
).
6. Remove the BBWC Enabler, also known as the battery pack.
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