HP ProLiant DL380e Gen8 Server User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 676151-005
March 2014
Edition: 5
© Copyright 2012, 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents
Component identification ............................................................................................................... 7
Front panel components ................................................................................................................................ 7
Front panel LEDs and buttons ......................................................................................................................... 9
Rear panel components .............................................................................................................................. 10
Rear panel LEDs and buttons ....................................................................................................................... 12
PCIe riser board slot definitions ................................................................................................................... 12
System board components .......................................................................................................................... 13
DIMM slot locations .......................................................................................................................... 14
System maintenance switch ............................................................................................................... 14
NMI functionality ............................................................................................................................. 15
Drive numbering ........................................................................................................................................ 15
Drive LED definitions ................................................................................................................................... 16
FBWC module LED definitions ..................................................................................................................... 17
Fan locations ............................................................................................................................................. 19
Operations................................................................................................................................. 20
Power up the server .................................................................................................................................... 20
Power down the server ............................................................................................................................... 20
Extend the server from the rack .................................................................................................................... 20
Remove the server from the rack .................................................................................................................. 22
Remove the security bezel (optional) ............................................................................................................. 23
Remove the access panel ............................................................................................................................ 23
Install the access panel ............................................................................................................................... 24
Remove the air baffle .................................................................................................................................. 24
Install the air baffle ..................................................................................................................................... 24
Remove the PCI riser cages ......................................................................................................................... 25
Install the PCI riser cages ............................................................................................................................ 26
Setup ......................................................................................................................................... 28
Optional installation services ....................................................................................................................... 28
Optimum environment................................................................................................................................. 28
Space and airflow requirements ........................................................................................................ 28
Temperature requirements ................................................................................................................. 29
Power requirements .......................................................................................................................... 30
Electrical grounding requirements ...................................................................................................... 30
Connecting a DC power cable to a DC power source .......................................................................... 30
Server warnings and cautions ...................................................................................................................... 31
Rack warnings ........................................................................................................................................... 32
Identifying the contents of the server shipping carton ...................................................................................... 33
Installing hardware options ......................................................................................................................... 33
Installing the server into the rack .................................................................................................................. 33
Powering on and selecting boot options ....................................................................................................... 34
Installing the operating system ..................................................................................................................... 34
Registering the server.................................................................................................................................. 35
Hardware options installation ....................................................................................................... 36
Introduction ............................................................................................................................................... 36
Contents 3
Security bezel option .................................................................................................................................. 36
Drive options ............................................................................................................................................. 36
Drive installation guidelines ............................................................................................................... 37
Installing a hot-plug drive .................................................................................................................. 37
Rear drive cage options .................................................................................................................... 38
Drive cable options .................................................................................................................................... 46
Two-port SATA cable option .............................................................................................................. 46
Mini-SAS cable option ...................................................................................................................... 47
Mini-SAS Y-cable options .................................................................................................................. 48
Controller options ....................................................................................................................................... 49
Storage controller installation guidelines ............................................................................................. 50
Installing a storage controller ............................................................................................................. 50
Installing the FBWC module and capacitor pack ................................................................................. 51
Optical drive option ................................................................................................................................... 54
Hot-plug fan module option ......................................................................................................................... 55
Fan population guidelines ................................................................................................................. 56
Installing a hot-plug fan module if the server is installed in a ball-bearing rail system with the cable management
arm ................................................................................................................................................ 56
Installing the hot-plug fan module if the server is installed in a friction rail system .................................... 58
Memory options ......................................................................................................................................... 60
HP SmartMemory ............................................................................................................................. 61
DIMM identification .......................................................................................................................... 62
Single-rank and dual-rank DIMMs ...................................................................................................... 62
Memory subsystem architecture ......................................................................................................... 63
Memory protection modes ................................................................................................................. 63
Memory population guidelines .......................................................................................................... 64
Installing a DIMM ............................................................................................................................. 66
Processor option......................................................................................................................................... 67
Expansion board options ............................................................................................................................ 72
GPU power cable option ............................................................................................................................ 74
HP Trusted Platform Module option .............................................................................................................. 77
Installing the Trusted Platform Module board ....................................................................................... 78
Retaining the recovery key/password ................................................................................................. 80
Enabling the Trusted Platform Module ................................................................................................. 80
Redundant hot-plug power supply option ...................................................................................................... 80
Cabling ..................................................................................................................................... 83
Cabling overview ....................................................................................................................................... 83
Storage cabling ......................................................................................................................................... 83
4 LFF SATA cabling .......................................................................................................................... 83
4 SFF SATA cabling ......................................................................................................................... 84
6 LFF SATA cabling .......................................................................................................................... 84
6 SFF SATA cabling ......................................................................................................................... 85
8 LFF cabling ................................................................................................................................... 85
8 SFF cabling .................................................................................................................................. 87
8+8 SFF cabling .............................................................................................................................. 89
12 LFF cabling ................................................................................................................................. 92
25 SFF cabling ................................................................................................................................ 94
2 LFF rear drive cabling .................................................................................................................... 95
2 SFF rear drive cabling ................................................................................................................... 96
Capacitor pack cabling .............................................................................................................................. 97
Optical drive cabling .................................................................................................................................. 99
GPU power cabling .................................................................................................................................... 99
Contents 4
Software and configuration utilities ............................................................................................. 102
Server mode ............................................................................................................................................ 102
HP product QuickSpecs ............................................................................................................................ 102
HP iLO Management ................................................................................................................................ 102
HP iLO .......................................................................................................................................... 102
Intelligent Provisioning .................................................................................................................... 104
HP Insight Remote Support software ................................................................................................. 106
HP Insight Online ........................................................................................................................... 106
Scripting Toolkit for Windows and Linux ........................................................................................... 107
HP Service Pack for ProLiant ...................................................................................................................... 107
HP Smart Update Manager ............................................................................................................. 107
HP ROM-Based Setup Utility ...................................................................................................................... 108
Using RBSU ................................................................................................................................... 108
Auto-configuration process .............................................................................................................. 108
Boot options .................................................................................................................................. 109
Configuring AMP modes ................................................................................................................. 109
Re-entering the server serial number and product ID ........................................................................... 109
Utilities and features ................................................................................................................................. 110
HP Smart Storage Administrator ....................................................................................................... 110
Option ROM Configuration for Arrays.............................................................................................. 110
ROMPaq utility ............................................................................................................................... 111
Automatic Server Recovery .............................................................................................................. 111
USB support .................................................................................................................................. 111
Redundant ROM support ................................................................................................................. 112
Keeping the system current ........................................................................................................................ 112
Drivers .......................................................................................................................................... 112
Software and firmware ................................................................................................................... 112
Version control ............................................................................................................................... 113
HP operating systems and virtualization software support for ProLiant servers ....................................... 113
HP Technology Service Portfolio ....................................................................................................... 113
Change control and proactive notification ........................................................................................ 114
Troubleshooting ........................................................................................................................ 115
Troubleshooting resources ......................................................................................................................... 115
System battery replacement ........................................................................................................ 116
Regulatory information .............................................................................................................. 118
Safety and regulatory compliance .............................................................................................................. 118
Turkey RoHS material content declaration ................................................................................................... 118
Ukraine RoHS material content declaration ................................................................................................. 118
Warranty information ............................................................................................................................... 118
Electrostatic discharge ............................................................................................................... 119
Preventing electrostatic discharge .............................................................................................................. 119
Grounding methods to prevent electrostatic discharge .................................................................................. 119
Specifications ........................................................................................................................... 120
Environmental specifications ...................................................................................................................... 120
Mechanical specifications ......................................................................................................................... 120
Power supply specifications ....................................................................................................................... 120
HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) ............................................................. 121
HP 460 W CS Platinum Hot-plug Power Supply (94% efficiency) ........................................................ 121
HP 460 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) .................................................. 122
HP 750 W CS Gold Hot-plug Power Supply (92% efficiency) ............................................................. 122
Contents 5
HP 750 W CS Platinum Hot-plug Power Supply (94% efficiency) ........................................................ 123
HP 750 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) .................................................. 123
HP 750 W CS Titanium Hot-plug Power Supply (96% efficiency) ........................................................ 123
HP 750 W CS -48 V DC Hot-plug Power Supply (94% efficiency) ....................................................... 124
HP 1200 W CS Platinum Plus Hot-plug Power Supply (94% efficiency) ................................................ 125
Hot-plug power supply calculations ............................................................................................................ 125
Support and other resources ...................................................................................................... 126
Before you contact HP .............................................................................................................................. 126
HP contact information .............................................................................................................................. 126
Customer Self Repair ................................................................................................................................ 126
Acronyms and abbreviations ...................................................................................................... 134
Documentation feedback ........................................................................................................... 138
Index ....................................................................................................................................... 139
Contents 6
Component identification
Front panel components
• 8-bay SFF drive model
Item Description
1
2
3
4
5
* The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the
reverse side shows the default iLO account information. The same information is printed on a label attached to the
chassis.
Video connector
Optical drive (optional)
SFF drives
Serial number/iLO information pull tab*
USB 2.0 connectors
• 8-bay LFF drive model
Item Description
1
2
3
4
5
* The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the
reverse side shows the default iLO account information. The same information is printed on a label attached to the
chassis.
Video connector
Optical drive (optional)
LFF drives
USB 2.0 connectors
Serial number/iLO information pull tab*
Component identification 7
• 8+8-bay SFF drive model
2
Item Description
1
2
3
4
* The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the
reverse side shows the default iLO account information. The same information is printed on a label attached to the
chassis.
Video connector
SFF drives
Serial number/iLO information pull tab*
USB 2.0 connectors
• 12-bay LFF drive model
Item Description
1
3
Video connector
LFF drives
USB 2.0 connector
• 25-bay SFF drive model
Item Description
1
2
3
Video connector
SFF drives
USB 2.0 connector
Component identification 8
Front panel LEDs and buttons
Item Description Status
1
2
3
4
* To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present**
UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
Component identification 9
Rear panel components
2
• Rear panel without the secondary PCI riser cage and rear drive options
Item Description
1
3
4
5
6
7
8
9
10
11
12
Riser board without SAS support: Slot 1 PCIe3 x8 (4, 1)*
Riser board with SAS support: Slot 1 PCIe3 x16 (8, 4, 1)*
Slot 2 PCIe3 x16 (8, 4, 1)*
Only for riser board without SAS support: Slot 3 PCIe3 x8
(8, 4, 1)*
Slot 4 PCIe2 x8 (4, 1)*
LFF drive blank
Power supply 1
Power supply 2 (optional)
NIC connectors (4-1)
Serial connector
Video connector
USB 2.0 connectors
iLO 4 connector
• Rear panel with the secondary PCI riser cage and 2 SFF rear drive options
Item Description
1
2
3
4
5
6
Riser board without SAS support: Slot 1 PCIe3 x8 (4, 1)*
Riser board with SAS support: Slot 1 PCIe3 x16 (8, 4, 1)*
Slot 2 PCIe3 x16 (8, 4, 1)*
Only for riser board without SAS support: Slot 3 PCIe3 x8
(8, 4, 1)*
Slot 4 PCIe2 x8 (4, 1)*
Slot 5 PCIe3 x16 (16, 8, 4, 1) (optional)*
Slot 6 PCIe3 x16 (8, 4, 1) (optional)*
Component identification 10
Item Description
9
14
5
7
8
10
11
12
13
15
16
Rear SFF drive 1 (optional)
Rear SFF drive 2 (optional)
Power supply 1
Power supply 2 (optional)
NIC connectors (4-1)
Serial connector
Video connector
USB 2.0 connectors
iLO 4 connector
USB 2.0 connectors
• Rear panel with the 2 LFF rear drive option
Item Description
1
2
3
4
6
7
8
9
10
11
12
13
* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot
definitions (on page 12)."
Riser board without SAS support: Slot 1 PCIe3 x8 (4, 1)*
Riser board with SAS support: Slot 1 PCIe3 x16 (8, 4,
1)*
Slot 2 PCIe3 x16 (8, 4, 1)*
Only for riser board without SAS support: Slot 3 PCIe3 x8
(8, 4, 1)*
Slot 4 PCIe2 x8 (4, 1)*
Rear LFF drive 1 (optional)
Rear LFF drive 2 (optional)
Power supply 1
Power supply 2 (optional)
NIC connectors (4-1)
Serial connector
Video connector
USB 2.0 connectors
iLO 4 connector
Component identification 11
Rear panel LEDs and buttons
•
•
•
•
Item Description Status
1
2
3
4
NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
NIC link LED Solid green = Link exists
Off = No link exists
UID button/LED Solid blue = Activated
Flashing blue (1 Hz/cycle per sec) = Remote
management or firmware upgrade in progress
Off = Deactivated
Power supply LED Solid green = Normal
Off = One or more of the following conditions
exists:
Power is unavailable
Power supply failed
Power supply is in standby mode
Power supply error
PCIe riser board slot definitions
Slot
number
1
2
3
4
5
Riser board option Type Length Height
Riser board without SAS
support
Riser board with SAS
support
Riser board options with
and without SAS
support
Riser board without SAS
support
Low-profile riser board PCIe2 Half Half x8 x4
PCIe x16 riser board* PCIe3 Full Full x16 x16
PCIe3 Full Full x8 x4
PCIe3 Full Full x16 x8
PCIe3 Half Full x16 x8
PCIe3 Half Full x8 x8
Connector
link width
Negotiable
link width
Component identification 12
10
15
Slot
Riser board option Type Length Height
number
6
* Ships with the secondary PCI riser cage option
PCIe x16 riser board* PCIe3 Half Full x16 x8
System board components
Connector
link width
Negotiable
link width
Item Description
1
2
3
4
5
6
7
8
9
11
12
13
14
PCI riser connectors*
Cache module connector
TPM connector
Mini-SAS connector
SATA drive connector
System battery
SATA optical/storage drive connector
Front panel connectors
Primary GPU power connector
Reserved
Fan connector 6
Fan connector 5
Fan connector 4
Reserved
Internal USB connector
Component identification 13
18
23
Item Description
16
17
19
20
21
22
24
25
26
27
28
29
30
31
Fan connector 3
Fan connector 2
Fan connector 1
Processor 2 DIMM slots
Processor socket 2
Discovery service connector
Drive backplane power connector
Drive sideband signal connector
Secondary GPU power connector
Power supply connector 1
Power supply connector 2
Processor socket 1
Processor 1 DIMM slots
SD card slot
NMI header
System maintenance switch
* For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser
board slot definitions (on page 12)."
DIMM slot locations
DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
System maintenance switch
Switch Default Function
1
Off Off = No function
On = iLO 4 security is disabled
Component identification 14
Switch Default Function
2
5
6
3, 4, 7, 8, 9,
10, 11, 12
Off Off = System configuration can be
Off Off = Power-on password is enabled
Off Off = No function
— Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
changed
On = System configuration is locked
On = Power-on password is disabled
On = ROM reads configuration as
invalid
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
• Use the iLO Virtual NMI feature.
• Short the NMI header ("System board components" on page 13).
For more information, see the HP website (http://www.hp.com/support/NMI).
Drive numbering
In an 8-bay drive cage, when only one SATA cable is connected, the server can only support a 4-drive
configuration. In this configuration, drive bays 1 through 4 are populated, while drive bays 5 through 8 have
drive blanks.
When the two-port SATA cable option ("Two-port SATA cable option" on page 46) is connected, the server
supports a 6-drive configuration. In this configuration, drive bays 1 through 6 are populated, while drive
bays 7 and 8 have drive blanks.
• 8-bay SFF drive model
Component identification 15
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