HP ProLiant DL160 G10 Maintenance And Service Manual
HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools,
specifications, and requirements for hardware components and software. This guide is for an
experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the
servicing of computer equipment, trained in recognizing hazards in products, and are familiar
with weight and stability precautions.
Part Number: 878590-002
Published: February 2019
Edition: 2
©
Copyright 2017-2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other
countries.
VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
microSD is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
Contents
Important product information.............................................................. 7
Customer self repair............................................................................... 8
Illustrated parts catalog........................................................................18
Mechanical components............................................................................................................. 18
Access panel spare parts.................................................................................................18
DIMM guard spare parts...................................................................................................18
Smart storage battery holder and fan blank spare parts.................................................. 19
Bezel ear spare parts....................................................................................................... 19
Rail spare parts................................................................................................................ 19
Miscellaneous blank spare parts......................................................................................19
1U server bezel spare parts............................................................................................. 20
System components................................................................................................................... 20
Heatsink spare parts........................................................................................................ 21
Processor spare parts...................................................................................................... 21
DIMM spare parts.............................................................................................................22
Media Module spare parts................................................................................................22
PCI riser cage spare parts................................................................................................22
Power supply spare parts.................................................................................................23
Fan spare parts................................................................................................................ 23
System board assembly spare parts................................................................................23
Battery spare parts...........................................................................................................23
Slim SSD spare parts (LFF only)......................................................................................23
Drive backplane spare parts............................................................................................ 24
Serial port spare parts......................................................................................................24
Chassis Intrusion Detection switch spare parts............................................................... 24
HPE Trusted Platform Module 2.0 spare parts.................................................................24
Front panel cable assemblies.......................................................................................... 24
Cable spare parts.............................................................................................................25
Removal and replacement procedures...............................................26
Required tools.............................................................................................................................26
Safety considerations..................................................................................................................26
Electrostatic discharge..................................................................................................... 26
Server warnings and cautions..........................................................................................27
Rack warnings..................................................................................................................27
Preparation procedures.............................................................................................................. 28
Powering down the server................................................................................................28
Removing the front bezel................................................................................................. 29
Extend the server from the rack....................................................................................... 29
Remove the server from the rack.....................................................................................30
Remove the access panel................................................................................................30
Releasing the cable management arm ........................................................................... 30
Removing the primary PCI riser blank..............................................................................31
Removing the primary PCI riser cage.............................................................................. 32
3
Removing the secondary PCI riser cage..........................................................................33
Removing the universal media bay blank........................................................................ 34
Removing an expansion board........................................................................................ 35
Removing and replacing the bezel ears......................................................................................37
Removing and replacing a drive blank........................................................................................39
Removing and replacing a hot-plug drive................................................................................... 39
Removing and replacing an NVMe drive.................................................................................... 40
Removing and replacing an M.2 SSD.........................................................................................41
Removing and replacing the non-hot-plug power supply............................................................42
Removing and replacing the hot-plug power supply................................................................... 44
Removing and replacing a fan.................................................................................................... 46
Removing and replacing a fan blank...........................................................................................47
Removing and replacing the FlexibleLOM.................................................................................. 48
Removing and replacing the Media Module................................................................................49
Removing and replacing the serial port...................................................................................... 50
Removing and replacing the optical drive................................................................................... 52
Removing and replacing the Slim SSD and holder.....................................................................54
Removing and replacing the 4 LFF front panel cable assemblies.............................................. 55
Removing and replacing the 8 SFF front panel cable assemblies..............................................57
Removing and replacing the Chassis Intrusion Detection switch............................................... 60
Removing and replacing the DIMM guards.................................................................................61
Removing and replacing a DIMM................................................................................................62
Removing and replacing a storage controller............................................................................. 63
System battery replacement....................................................................................................... 64
System battery information...............................................................................................65
Removing and replacing the system battery.................................................................... 65
Removing and replacing the Smart Storage Battery and holder.................................................66
Removing and replacing a processor heatsink assembly...........................................................67
Removing and replacing the system board.................................................................................69
Re-entering the server serial number and product ID...................................................... 72
Removing and replacing the 4-bay LFF drive backplane............................................................73
Removing and replacing the 8-bay SFF drive backplane........................................................... 74
Removing and replacing the 2-bay SFF SAS/SATA drive backplane......................................... 75
Removing and replacing the 2-bay NVMe drive backplane........................................................ 76
HPE Trusted Platform Module 2.0 Gen10 Option.......................................................................78
Troubleshooting....................................................................................79
Troubleshooting resources..........................................................................................................79
Diagnostic tools.................................................................................... 80
Product QuickSpecs................................................................................................................... 80
UEFI System Utilities.................................................................................................................. 80
Selecting the boot mode ................................................................................................. 80
Secure Boot......................................................................................................................81
Launching the Embedded UEFI Shell ............................................................................. 81
Intelligent Provisioning................................................................................................................ 82
Intelligent Provisioning operation..................................................................................... 82
HPE Insight Remote Support......................................................................................................83
USB support................................................................................................................................83
External USB functionality................................................................................................83
HPE Smart Storage Administrator.............................................................................................. 84
Component identification.....................................................................85
4
Front panel components............................................................................................................. 85
Four-bay LFF drive model................................................................................................85
Eight-bay SFF drive model with optical drive................................................................... 85
Eight-bay SFF drive model with two-bay SFF drive backplane option.............................86
Front panel LEDs and buttons.................................................................................................... 86
Four-bay LFF drive model................................................................................................86
Eight-bay SFF model........................................................................................................88
Power fault LEDs..............................................................................................................89
Rear panel components..............................................................................................................90
Rear panel LEDs.........................................................................................................................91
PCIe expansion slot definitions...................................................................................................92
PCIe slot description................................................................................................................... 92
System board components......................................................................................................... 94
System maintenance switch descriptions........................................................................ 95
Processor, heatsink, and socket components..................................................................96
Drive bay numbering...................................................................................................................97
Four-bay LFF drive model................................................................................................97
Slim SSD numbering (Four-bay LFF drive model only)................................................... 97
Eight-bay SFF drive model with optical drive................................................................... 97
Eight-bay SFF drive model with two-bay SFF drive backplane option.............................98
Drive LEDs and buttons.............................................................................................................. 98
Low profile LFF drive LED definitions.............................................................................. 98
Hot-plug drive LED definitions..........................................................................................99
NVMe SSD LED definitions............................................................................................100
NVMe SSD button actions............................................................................................. 101
Fan locations.............................................................................................................................102
Cabling.................................................................................................103
Cabling guidelines.....................................................................................................................103
Four-bay LFF drive model cabling ........................................................................................... 104
Four-bay LFF drive backplane cabling...........................................................................104
Slim SSD cabling............................................................................................................106
Optical drive cabling.......................................................................................................106
Front I/O and thermal ambient sensor cabling............................................................... 107
USB 3.0 cabling............................................................................................................. 107
iLO Service Port cabling.................................................................................................108
Eight-bay SFF drive model cabling........................................................................................... 108
Eight-bay SFF drive backplane cabling..........................................................................108
Two-bay SFF SAS/SATA drive cage cabling..................................................................110
Two-bay NVMe drive cage cabling.................................................................................110
Optical drive cabling....................................................................................................... 111
Front I/O and thermal ambient sensor cabling................................................................111
USB 3.0 cabling..............................................................................................................112
iLO Service Port cabling.................................................................................................112
M.2 SATA SSD cabling..............................................................................................................112
Controller backup power cabling...............................................................................................114
Serial port cabling......................................................................................................................114
Non-hot-plug power supply cabling...........................................................................................115
Smart Storage Battery cabling.................................................................................................. 115
Chassis Intrusion Detection switch cabling............................................................................... 116
Specifications......................................................................................117
Environmental specifications.....................................................................................................117
Mechanical specifications..........................................................................................................117
5
Power supply specifications...................................................................................................... 117
HPE 500W Low Halogen Non-hot-plug Power Supply...................................................118
HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply............................ 118
HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply............................ 119
HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply............................120
HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply...........................121
Websites.............................................................................................. 122
Support and other resources.............................................................123
Accessing Hewlett Packard Enterprise Support....................................................................... 123
Accessing updates....................................................................................................................123
Customer self repair..................................................................................................................124
Remote support........................................................................................................................ 124
Warranty information.................................................................................................................124
Regulatory information..............................................................................................................125
Documentation feedback.......................................................................................................... 125
6
Important product information
The available server configurations, hardware options, and scope of technical support for this server
depend on the regional location where the server was purchased. For more information, see the product
QuickSpecs on the Hewlett Packard Enterprise website (
The links in this guide might not cover HPE ProLiant DL160 Gen10 Server information. For more
information, contact HPE Authorized Resellers or HPE Authorized Service Partners.
The hardware features and options documented in this guide might not always be available in the server
model you purchased.
http://www.hpe.com/info/qs).
Important product information 7
Customer self repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to
minimize repair time and allow for greater flexibility in performing defective parts replacement. If during
the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or
service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett
Packard Enterprise will ship that part directly to you for replacement. There are two categories of CSR
parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the Hewlett Packard Enterprise Support Center and a
technician will help you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped
with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In
cases where it is required to return the defective part to Hewlett Packard Enterprise, you must ship the
defective part back to Hewlett Packard Enterprise within a defined period of time, normally five (5)
business days. The defective part must be returned with the associated documentation in the provided
shipping material. Failure to return the defective part may result in Hewlett Packard Enterprise billing you
for the replacement. With a customer self repair, Hewlett Packard Enterprise will pay all shipping and part
return costs and determine the courier/carrier to be used.
For more information about the Hewlett Packard Enterprise CSR program, contact your local service
provider. For the North American program, go to the Hewlett Packard Enterprise CSR website .
Parts only warranty service
Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the
terms of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of
charge.
For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair
= réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des
pièces défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses
partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce
CSR, Hewlett Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :
8 Customer self repair
• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être
facturée, selon le type de garantie applicable à votre produit.
REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise
exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées
par la mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le
jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les
documents envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est
nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué,
généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans
l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve
le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard
Enterprise supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou
le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre
Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le
site Web Hewlett Packard Enterprise .
Service de garantie "pièces seules"
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules".
Dans ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez
à Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono
essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett
Packard Enterprise (o un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto
come riparabile mediante un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente
per la sostituzione. Vi sono due categorie di parti CSR:
• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera
per il servizio.
• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard
Enterprise, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte del
cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite da
Customer self repair 9
un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei
componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il
giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di
un addetto del centro di supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte
di ricambio CSR, Hewlett Packard Enterprise specifica se il cliente deve restituire dei component. Qualora
sia richiesta la resa ad Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad
Hewlett Packard Enterprise entro un determinato periodo di tempo, generalmente cinque (5) giorni
lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di
spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio
da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard
Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di
assistenza di zona. Per il programma in Nord America fare riferimento al sito Web.
Servizio di garanzia per i soli componenti
La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli
componenti. Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà
gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione
da parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà
sostenere le spese di spedizione e di manodopera per il servizio.
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um
Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen.
Wenn Hewlett Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose
feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard
Enterprise dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie
den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die
Anfahrt- und Arbeitskosten für diesen Service berechnet.
• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise
Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von
Hewlett Packard Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob
das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist,
das defekte Teil an Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines
vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss
mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang
enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das
10 Customer self repair
Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für
alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf
der Hewlett Packard Enterprise Website unter.
Parts-only Warranty Service (Garantieservice ausschließlich für Teile)
Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service
stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución.
Los componentes CSR se clasifican en dos categorías:
• Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
• Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes
también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que
Hewlett Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone
como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes.
Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a
su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en
el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al
Centro de asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un
técnico. Con el envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise
especificará si los componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En
aquellos casos en los que sea necesario devolver algún componente a Hewlett Packard Enterprise,
deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los
componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje
de envío. Si no enviara el componente defectuoso requerido, Hewlett Packard Enterprise podrá cobrarle
por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, Hewlett Packard
Enterprise se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett
Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el
programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR.
Customer self repair 11
Servicio de garantía exclusivo de componentes
La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo
de componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard
Enterprise le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes
por parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor
de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte
onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als
Hewlett Packard Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt
dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise
dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee
categorieën CSR-onderdelen:
• Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise
verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon
in rekening gebracht.
• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht,
afhankelijk van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door
de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service
Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus
aangemerkt met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett
Packard Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen.
Hewlett Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het
defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte
onderdeel aan Hewlett Packard Enterprise moet worden teruggezonden, moet u het defecte onderdeel
binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise.
Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan Hewlett Packard
Enterprise u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant
betaalt Hewlett Packard Enterprise alle verzendkosten voor het vervangende en geretourneerde
onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/transportonderneming hiervoor wordt
gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett
Packard Enterprise website.
Garantieservice "Parts Only"
Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.
12 Customer self repair
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo
cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de
peças com defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/
parceiros da Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça
CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças
CSR:
• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do
serviço.
• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para
o reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua,
pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia
destinado ao produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito
pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico
autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de
peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após
o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode
ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte
técnico da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard
Enterprise especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve
ser devolvida à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a
peça com defeito à Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a
Hewlett Packard Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A
peça com defeito deve ser enviada com a documentação correspondente no material de transporte
fornecido. Caso não o faça, a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de
reparo feito pelo cliente, a Hewlett Packard Enterprise paga todas as despesas de transporte e de
devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard
Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano,
visite o site da Hewlett Packard Enterprise .
Serviço de garantia apenas para peças
A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para
peças. Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise
fornece as peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Customer self repair 13
14 Customer self repair
Customer self repair 15
16 Customer self repair
Customer self repair 17
Illustrated parts catalog
Mechanical components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:
http://www.hpe.com/info/partssurfer
Item Description
1 Access panel spare parts
2 DIMM guard spare parts
3 Smart Storage Battery holder spare parts
4 Bezel ear spare parts
5 Rail spare parts
6 Miscellaneous blank spare parts
7 1U server bezel spare parts*
*Not shown
Access panel spare parts
Customer self repair on page 124: mandatory
Description Spare part number
Access panel 878528-001
DIMM guard spare parts
Customer self repair on page 124: mandatory
18 Illustrated parts catalog
Description Spare part number
DIMM guard kit
Includes:
• Left DIMM guard
• Right DIMM guard
878529-001
Smart storage battery holder and fan blank spare parts
Customer self repair on page 124: mandatory
Description Spare part number
Smart storage battery holder kit
Includes:
• Smart storage battery holder
• Fan blank
878530-001
Bezel ear spare parts
Customer self repair on page 124: mandatory
Description Spare part number
Bezel ear kit
Includes:
• Right bezel ear
• Left bezel ear
Rail spare parts
Customer self repair on page 124: mandatory
Description Spare part number
SFF Easy Install Rail kit 875544-001
Miscellaneous blank spare parts
Customer self repair on page 124: mandatory
Description Spare part number
Primary riser blank kit 878532-001
Optical drive carrier blank (8 SFF only) 878533-001
878531-001
Universal media bay blank 878534-001
Illustrated parts catalog 19
Table Continued
Description Spare part number
Power supply blank 775423-001
SFF drive blank 670033-001
Low-profile LFF drive blank 827363-001
1U server bezel spare parts
Customer self repair on page 124: mandatory
Description Spare part number
1U server bezel 875561-001
System components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website:
http://www.hpe.com/info/partssurfer
Item Description
1 Heatsink spare parts
2 Processor spare parts
3 DIMM spare parts
4 Media Module spare parts
5 PCI riser cage spare parts
20 Illustrated parts catalog
Table Continued
Item Description
6 Power supply spare parts
7 Fan spare parts
8 System board spare parts
9 Battery spare parts
10 Slim SSD spare parts (LFF only) *
11 Drive backplanes spare parts*
12 Serial port spare parts*
13 Chassis Intrusion Detections switch spare parts*
14 HPE Trusted Platform Module 2.0 spare parts*
15 Front panel cable assemblies*
16 Cable spare parts*
*Not shown
Heatsink spare parts
Customer self repair on page 124: no
Description Spare part number
Heatsink 878536-001
Processor spare parts
Customer self repair on page 124: no
Description Spare part number
1.7 GHz Intel Xeon-B 3104 processor (85W) 875709-001
1.7 GHz Intel Xeon-B 3106 processor (85W) 875710-001
1.8 GHz Intel Xeon-S 4108 processor (85W) 875712-001
2.1 GHz Intel Xeon-S 4110 processor (85W) 875711-001
2.6 GHz Intel Xeon-S 4112 processor (85W) 875714-001
2.2 GHz Intel Xeon-S 4114 processor (85W) 875713-001
2.1 GHz Intel Xeon-S 4116 processor (85W) 875716-001
2.4 GHz Intel Xeon-G 5115 processor (85W) 875715-001
2.3 GHz Intel Xeon-G 5118 processor (105W) 875717-001
2.2 GHz Intel Xeon-G 5120 processor (105W) 875718-001
3.6 GHz Intel Xeon-G 5122 processor (105W) 875719-001
2.6 GHz Intel Xeon-G 6126 processor (125W) 875720-001
3.4 GHz Intel Xeon-G 6128 processor (115W) 875721-001
Illustrated parts catalog 21
Table Continued
Description Spare part number
2.1 GHz Intel Xeon-G 6130 processor (125W) 874736-001
2.6 GHz Intel Xeon-G 6132 processor (140W) 875722-001
3.2 GHz Intel Xeon-G 6134 processor (130W) 875723-001
3.0 GHz Intel Xeon-G 6136 processor (150W) 875724-001
2.0 GHz Intel Xeon-G 6138 processor (125W) 874735-001
2.3 GHz Intel Xeon-G 6140 processor (140W) 874734-001
2.6 GHz Intel Xeon-G 6142 processor (150W) 874733-001
2.4 GHz Intel Xeon-G 6148 processor (150W) 874732-001
2.1 GHz Intel Xeon-G 6152 processor (140W) 874730-001
2.1 GHz Intel Xeon-P 8160 processor (150W) 874729-001
2.0 GHz Intel Xeon-P 8164 processor (150W) 875729-001
DIMM spare parts
Customer self repair on page 124: mandatory
Description Spare part number
8GB, 1Gx8, PC4-2666V-R 850879-001
16GB, 2Gx4, PC4-2666V-R 850880-001
32GB, 2Gx4, PC4-2666V-R 850881-001
64GB, 2Gx4, PC4-2666V-L 850882-001
16GB, 1Gx8, PC4-2666V-R 868846-001
16GB, 2Gx4, PC4-2666V-R 872970-001
8GB, 1Gx8, PC4-2666V-R 872969-001
Media Module spare parts
Customer self repair on page 124: optional
Description Spare part number
Media Module 1Gb 2p 368FLR-MMT Adptr 872161-001
Media Module 10Gb 2p 568FLR-MMSFP+ Adptr 872162-001
Media Module 10Gb 2p 568FLR-MMT Adptr 872163-001
PCI riser cage spare parts
Customer self repair on page 124: optional
22 Illustrated parts catalog
Description Spare part number
Primary riser cage assembly, x16 x8 878538-001
Primary riser cage assembly, x8 x8 FlexibleLOM, NVMe 878539-001
Secondary riser cage assembly, x16 878540-001
Power supply spare parts
Customer self repair on page 124: mandatory
Description Spare part number
HPE 500W Low Halogen FIO Power Supply 866726-001
HPE 500W Flex Slot Platinum Hot Plug Low Halogen Power Supply 866729-001
HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply 866730-001
HPE 800W Flex Slot Titanium Hot Plug Low Halogen Power Supply 866793-001
HPE 800W Flex Slot Universal Hot Plug Low Halogen Power Supply 866727-001
Fan spare parts
Customer self repair on page 124: mandatory
Description Spare part number
Fan module 878537-001
System board assembly spare parts
Customer self repair on page 124: optional
Description Spare part number
System board assembly 878512-001
Battery spare parts
Customer self repair on page 124: mandatory
Description Spare part number
System battery 319603-001
Smart Storage Battery 878643-001
Slim SSD spare parts (LFF only)
Customer self repair on page 124: mandatory
Illustrated parts catalog 23
Description Spare part number
Slim SSD spare part kit (LFF only)
Includes:
• Slim SSD holder
• Slim SSD and optical drive extension power cable
• Slim SSD power/SATA cable assembly
Drive backplane spare parts
Customer self repair on page 124: optional
Description Spare part number
4 LFF drive backplane 872885-001
2 SFF NVMe backplane 875080-001
8 SFF drive backplane 780428-001
2 SFF SAS/SATA drive backplane 775401-001
Serial port spare parts
Customer self repair on page 124: mandatory
878331-001
Description Spare part number
Serial port 879778-001
Chassis Intrusion Detection switch spare parts
Customer self repair on page 124: mandatory
Description Spare part number
Chassis Intrusion Detection switch 875570-001
HPE Trusted Platform Module 2.0 spare parts
Customer self repair on page 124: no
Description Spare part number
HPE Trusted Platform Module Gen 10, TAA 872159-001
Front panel cable assemblies
Customer self repair on page 124: optional
24 Illustrated parts catalog
Description Spare part number
8 SFF Front I/O and USB 3.0 cable kit
NOTE: Both 4 LFF and 8 SFF server models use the same USB 3.0
cable.
iLO Service Port cable
NOTE: Both 4 LFF and 8 SFF server models use the same iLO
Service Port cable.
Cable spare parts
Customer self repair on page 124: mandatory
Description Spare part number
4 LFF Front I/O Cable Assembly 878541-001
4 LFF backplane to Smart Array controller Mini-SAS cable 878758-001
4 LFF embedded SATA to backplane Mini-SAS cable 878327-001
8 SFF Mini-SAS cable kit
Includes:
878787-001
878346-001
878328-001
• 8 SFF backplane to embedded SATA Mini-SAS cable
• 8 SFF backplane to Smart Array controller Mini-SAS cable
2 SFF SAS/SATA Mini-SAS cable kit
Includes:
• 2 SFF SAS/SATA backplane to embedded SATA Mini-SAS cable
• 2 SFF SAS/SATA backplane to Smart Array controller Mini-SAS
cable
2 SFF NVMe backplane to FlexibleLOM/NVMe riser cable 878330-001
2 SFF backplane power cable
NOTE: Both 2 NVMe and 2 SAS/SATA drive cages use the same
power cable.
4 LFF/8 SFF drive backplane power cable 878332-001
M.2 SATA long cable for slot 3 878639-001
M.2 SATA short cable for slot 1 or slot 2 878760-001
878329-001
875566-001
8 SFF optical drive cable assembly 878344-001
4 LFF optical drive cable assembly 878324-001
Illustrated parts catalog 25
Removal and replacement procedures
Required tools
The following tools might be required to perform some procedures:
• T-10/T-15/T-30 Torx screwdriver
• HPE Insight Diagnostics software
Safety considerations
Before performing service procedures, review all the safety information.
Electrostatic discharge
Be aware of the precautions you must follow when setting up the system or handling components. A
discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the system or component.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly. Use one or
more of the following methods when handling or installing electrostatic-sensitive parts:
◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords.
To provide proper ground, wear the strap snug against the skin.
◦ Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.
◦ Use conductive field service tools.
◦ Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.
For more information on static electricity or assistance with product installation, contact an authorized
reseller.
26 Removal and replacement procedures
Server warnings and cautions
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
• Observe local occupational health and safety requirements and guidelines for manual material
handling.
• Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of
two people are required for all rack server installations. If the server is installed higher than chest
level, a third person may be required to help align the server.
• Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby button
does not completely shut off system power. Portions of the power supply and some internal circuitry
remain active until AC/DC power is removed.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power
surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
• The leveling jacks are extended to the floor.
• The full weight of the rack rests on the leveling jacks.
• The stabilizing feet are attached to the rack if it is a single-rack installation.
• The racks are coupled together in multiple-rack installations.
• Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
• At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can
weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become
unstable when being moved on its casters.
• Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.
Removal and replacement procedures 27
WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize
the rack before extending a component outside the rack. Extend only one component at a time. A
rack may become unstable if more than one component is extended.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately
secured at the top and bottom to the building structure.
Preparation procedures
To access some components and perform certain service procedures, you must perform one or more of
the following procedures:
• Power down the server
If you must remove a server from a rack or a non-hot-plug component from a server, power down the
server.
• Remove the bezel
• Extend the server from the rack
If you are performing service procedures in a Hewlett Packard Enterprise, Compaq branded, Telco, or
third-party rack cabinet, use the locking feature of the rack rails to support the server and gain access
to internal components.
For more information about Telco rack solutions, refer to the RackSolutions.com website.
• Remove the server from the rack
If the rack environment, cabling configuration, or the server location in the rack creates awkward
conditions, remove the server from the rack.
• Remove the access panel
Powering down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
• Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
28 Removal and replacement procedures
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Removing the front bezel
Procedure
1. If installed, unlock and remove the Kensington security lock.
For more information, see the lock documentation.
2. Remove the front bezel.
Extend the server from the rack
NOTE: If the optional cable management arm option is installed, you can extend the server without
powering down the server or disconnecting peripheral cables and power cords. These steps are only
necessary with the standard cable management solution.
Procedure
1. Power down the server (Powering down the server on page 28).
2. Disconnect all peripheral cables and power cords.
3. Loosen the front panel thumbscrews.
4. Extend the server on the rack rails until the server rail-release latches engage.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
5. After performing the installation or maintenance procedure, slide the server into the rack:
Removal and replacement procedures 29
a. Slide the server fully into the rack.
b. Secure the server by tightening the thumbscrews.
6. Connect the peripheral cables and power cords.
Remove the server from the rack
To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack:
Procedure
1. Power down the server (Powering down the server on page 28).
2. Extend the server from the rack (Extend the server from the rack on page 29).
3. Disconnect the cabling and remove the server from the rack. For more information, see the
documentation that ships with the rack mounting option.
4. Place the server on a sturdy, level surface.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
To remove the component:
Procedure
1. Power down the server (Powering down the server on page 28).
2. Extend the server from the rack (Extend the server from the rack on page 29).
3. Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the
access panel.
Releasing the cable management arm
Release the cable management arm and then swing the arm away from the rack.
30 Removal and replacement procedures
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