Getting Help ..................................................................................................................53
iii
Preface
About this Manual
This manual is designed to assist you in using your new digital camera. All information
presented is as accurate as possible but is subject to change without notice.
For the latest revision, please visit HYPERLINK http://www.hp.com/support .
Federal Communications Commission (FCC) Compliance
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the distance between the equipment and the receiver.•
Connect the equipment to an outlet on a circuit different from that to which the •
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Warning: A shielded-type power cord is required in order to meet FCC emission limits and to prevent interference
to radio and television reception. Use only shielded cable to connect I/O devices to this equipment. Any changes or
modications not expressly approved by the manufacturer may void your warranty and service agreement.
Declaration of Conformity
This device complies with Part 15 of the FCC rules. Operation is subject to the following
conditions:
This device may not cause harmful interference.•
This device must accept any interference received, including interference that may cause •
undersired operation.
Trademark Recognition
Windows 98/2000/ME/XP are registered trademarks of Microsoft Corporation in the United
States and/or other countries. Windows is an abbreviated term referring to the Microsoft
Windows Operation System. All other companies or product names are trademarks or registered
trademarks of their respective companies.
iv
Safety and Handling Precautions
Camera Information
Do not take apart or attempt to service the camera yourself.•
Do not expose the camera to moisture, or extreme temperatures.•
Allow the camera to warm up when moving from cold to warm temperatures.•
Do not touch the camera lens.•
Do not expose the lens to direct sunlight for extended periods.•
Do not use abrasive chemicals, cleaning solvents or strong detergents to clean the product. •
Wipe the product with a slightly damp soft cloth.
Battery Information
Turn off the camera before installing or removing the battery.•
Use only the provided batteries or type of battery and charger that came with your camera. •
Using other types of battery or charger may damage the equipment and invalidate the
warranty.
When using Li-ion battery in this product, ensure that they are inserted correctly. Inserting •
the battery upside down can cause damage to the product and possibly cause an explosion.
When the camera is used for an extended period of time, it is normal for the camera body •
to feel warm.
Download all pictures and remove the battery from the camera if you are going to store the •
camera for a long period of time.
The type of battery and the battery power level may cause the lens to be stuck up. Ensure •
you use the correct battery type and use a fully charged battery.
Battery safety notice
If the battery pack is mishandled, the battery pack can burst, cause a re or even chemical
burns. Observe the following cautions.
Do not disassemble.•
Do not crush and do not expose the battery pack to any shock or force such as hammering, •
dropping or stepping on it.
Do not short circuit and do not allow metal objects to come into contact with the battery •
terminals.
Do not expose to high temperature above 45°C (113°F) such as in direct sunlight or in a car •
parked in the sun.
Do not incinerate or dispose of in re.•
Do not handle damaged or leaking lithium ion batteries.•
Be sure to charge the battery pack using a device that can charge the batter pack.•
Keep the battery pack out of the reach of small children.•
Keep the battery pack dry.•
Dispose of used battery packs promptly as described in the instructions.•
Replace the battery with the specied type only. Otherwise, re or injury may result. Do not
expose the batteries to excessive heat such as sunshine, re or the like.
v
Lithium-ion Battery Warning
Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Camera & battery recycle notice
In the European Union, do not discard this product and battery as unsorted municipal waste.
Contact local authorities for recycling program information.
Camera on operating notice
On operating temperatures
Your camera is designed for use under the temperatures between 0°C and 40°C (32°F and
104°F). Shooting in extremely cold or hot places that exceed this range is not recommended.
Do not use/ store the camera in the following places
In an extremely hot, cold or humid place. In places such as in a car parked in the sun, the •
camera body may become deformed and this may cause a malfunction.
Under direct sunlight or near a heater. The camera body may become discolored or •
deformed, and this may cause a malfunction.
In a location subject to rocking vibration•
Near strong magnetic place•
In sandy or dusty places. Be careful not to let sand or dust get into the camera. This may •
cause the camera to malfunction, and in some cases this malfunction cannot be repaired.
vi
Using this Menu
Note
Warning
Symbols used in this manual are explained below:
This useful information when using your camera.
This warning message that should be read before using the function.
Photography Terms and Denitions
TermsDenitions
A simple technique professional photographers use to ensure they properly
auto exposure bracketing
(AEB)
autofocus (AF)
expose their pictures, especially in challenging lighting situations. When AEB
is selected, the camera automatically takes three or more shots with a different
exposure for each frame.
Autofocus refers to a camera lens’ ability to adjust its conguration in order
to focus properly on a subject regardless of whether it is near or far from the
camera. Autofocus lenses generally provide vastly superior image quality than
do their xed focus cousins since they do not have to rely on their depth of
eld. Also known as: “AF”, “auto-focus”
An end-user created object that is used to logically group data objects
Please check the contents of your camera package. It should contain:
Digital cameraLi-ion batteryBattery charger
Wrist strap
User Manual and Software
installation
Camera Views
Front View
USB cablePower cord
Quick Start guide Warranty card
1. Flash2. Self-tmer LED /AF Assist Lamp
3. Zoom Lens
4. Microphone
1
Back View
DISP
5. LCD screen
Top View
6. Zoom buttons
7. Play button
8. Display button
9. Shutter button10. Stabilizer button
Bottom View
13. Battery/ SD card
compartment
Left View
12. Power button11. LED indicator
14. USB
15 Speaker
16. Tripod Hole
17. Strap ring
2
Getting Started
D
ISP
DISP
DISP
DISP
DISP
DISP
Attaching the Wrist Strap
Insert the short loop of the strap in the strap 1.
eyelet.
Thread the larger loop of the strap though the 2.
short loop and pull tight to attach the strap to
the camera.
Inserting the Battery
Please read “Battery Information” on page v before inserting/removing batteries.
If the battery is already installed, make sure to power off the camera before removing.1.
Open the battery compartment at the bottom of the camera.2.
Insert the battery into the compartment 3.
with the terminal facing inside the
camera and the battery indent next to the
compartment door.
Close the battery compartment.4.
3
Inserting an SD/SDHC Memory Card
D
ISP
DISP
DIS
P
MPDL
DISP
DISP
Open the battery compartment 1.
at the bottom of the camera.
Insert the SD/SDHC card into the memory 2.
card slot with the metallic part facing the
front side of the camera.
Push the SD/SDHC card into the memory 3.
slot until it clicks into place.
Close the battery compartment.4.
To remove the SD/SDHC card
Open the battery compartment.1.
Gently push the card until it pops out.2.
Pull out the card carefully.3.
Charging the Battery
The battery that comes along with your
package is not charged. You need to charge
the battery before using the camera.
Insert the battery into the battery 1.
charger as shown.
Connect the power cord to the battery 2.
charger.
Plug the power cord to the main outlet.3.
The battery charging time is 2 hours.
4
Initial Settings
Note
You will be prompted to set up the language, date and time when the camera is turned on for
the rst time.
Setting the Language
Tap 1. , to move through the selection.
Tap to select language.2.
Setting the Date & Time
Tap the screen to move through date and time.1.
Tap 2. or to change the value of date and time.
Tap 3. SET to apply.
• If the battery is removed for more than 48 hours, the Date & Time will have to be re-set.
Modes
Your camera has two modes:
Shooting mode
Set to Shooting mode to capture images as well as record video and audio clips.•
Shooting mode can be further set to mode options like auto, movie and scene selection •
modes. See “Selecting the Shooting mode options” below.
Playback mode
Set your camera to Playback mode to view and edit captured images as well as playback •
videos and audio clips.
When the Power button is pressed to start up the camera, Shooting mode will be selected.
Switching between Shooting mode and Playback Mode
In Shooting mode, press the Playback button to switch to Playback mode.
In Playback mode, press the Playback button to switch back to Shooting mode.
Selecting the Shooting mode options
The mode options allow you to capture images with preset settings according to scene
conditions.
5
Set the camera to Shooting mode.1.
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A
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A
1
Note
Tap 2. to launch Quick-Set Bar.
Tap the top text box 3. to launch Scene Mode
submenu.
Tap to select scene.4.
Tap 5. to close menu.
Scene mode icon may vary depending on the current mode.
For more information, see “Setting Snapshot Menu” on page 25.
6
LCD Monitor Layout and Icon Descriptions
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Shooting mode Screen Layout
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No.ItemDescription
1Shooting modeIndicating the current shooting mode settings.
7Shots available Indicating the remaining shots available.
8ResolutionIndicating resolution settings.
Displays the current image quality setting. 3 rows
9Quality
10Focus frameUse to frame subject to capture.
11ExposureDisplays EV compensation value.
12Quick-Set BarTap to activate Quick-Set Bar.
13ISODisplays ISO settings.
14White BalanceDisplays white balance settings.
= Best, 2 rows = Fine, and 1 row = Normal. The
photo le size will also change accordingly.
15MeteringThe setting to measure light for auto exposure.
7
A graphic scale for that represents the maximum
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range of light values in 256 steps (0 = Black,
16Histogram
17BatteryIndicating estimated battery level.
Playback Mode Screen Layout
The Playback mode display varies depending on the type of image being viewed.
Playback mode display of still images:
and 255 = White). The middle of the histogram
represents values that represent middle colors like
grays, light browns, and greens.
1
2
10
9
8
7
No.ItemDescription
1BatteryIndicating estimated battery level.
6
45
3
2File no. / Total no.
3Recording informationDisplays recording information of the le.
Indicating the le number over the total number
of les in the memory.
4Quick-Set BarTap to activate Quick-Set Bar.
5NextTap to display next le.
6SlideshowTap to start slideshow.
8
7PreviousTap to display previous le.
8Voice memoIndicating voice memo is attached.
9DPOFIndicating the le is marked for printing.
10Protect
Indicating the le is protected and cannot be
erased until it is selected as unprotected.
9
Playback mode of videos:
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1
2
8
3
7
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4
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11
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No.ItemDescription
1BatteryIndicating estimated battery level.
2File no. / Total no.
3Video clipTap to play the video content.
4Quick-Set BarTap to display next le.
Indicating the le number over the total number
of les in the storage card.
9
5NextTap to display the menu.
6SlideshowTap to activate slideshow.
7PreviousTap to display previous le.
10
8Protect
9System volumeAdjusts and displays volume level.
Indicating the le is protected and cannot be
erased until it is selected as unprotected.
10Play button
11Playing statusDisplays playing progress.
12Played timeIndicating Played time / total Video clip length.
Tap buttons to play / pause / stop / fast forward /
rewind movie.
11
Playback mode of audio clips:
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1
2
8
3
7
6
5
4
12
11
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No.ItemDescription
1BatteryIndicating estimated battery level.
2File no. / Total no.
3Audio clipIndicating the le is an audio le
Indicating the le number over the total number
of les in the storage card.
4Quick-Set BarTap to activate the menu.
9
5NextTap to display next le.
6Slideshow
7PreviousTap to display previous le.
Disabled slideshow icon. Available only in
image/ video playback mode.
12
No.ItemDescription
8Protect
9System volumeAdjusts and displays volume level.
10Play button
11Playing statusDisplays playing progress.
12Played timeIndicating played time.
Indicating the le is protected and cannot be
erased until it is selected as unprotected.
Tap buttons to play / pause / stop / fast forward /
rewind audio playback
13
Changing the LCD Screen Display
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The type of information displayed on the LCD screen can be changed using the Display button.
OSD on
Guide lines on
Full OSD on
OSD off
• The OSD information may vary depending on the record mode type.
• Use the “Guide lines” to aid in subject alignment such as absolute horizontal and vertical.
In Playback mode, the LCD display can be changed into any of the following:
OSD on
Full OSD onOSD off
LCD display cannot be changed in the following situations:
• Recording movie or audio clips
• Playing movie or audio clips
14
• Playing slideshow
Using Quick-Set Bar
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AF
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The Quick-Set Bar acts as a shortcut menu to adjust
basic settings in Record and Playback Mode.
The menu icons show the current settings for each
function.
Tap to launch Quick-Set Bar.
Tap to close Quick-Set Bar.
Quick-Set Bar icon
Snapshot Mode
The Quick-Set Bar in Shooting mode contains nine menu options, three of
which are user-dened.
Availability of some menu functions vary depending on the scene mode
selected. Unavailable functions or functions with preset settings appear as
gray icons.
No.ItemDescription
1Scene ModeTap to select scene mode.
2FlashTap to change ash settings.
3Focus ModeTap to change focus mode settings.
4Self-timer / burst mode.Tap to change Self-timer/ Burst settings.
5Main MenuTap to go to Snapshot and Settings Menu.
Tap to change settings of selected function. The
6Hot Key
three hot keys can be changed by the user. See
“Setting Hot Key” on page 45.
7CloseTap to close Quick-Set Bar.
To enter the function submenu, tap the corresponding
icon. For example, to access Flash mode submenu,
click Flash mode icon, the submenu options pop up.
See illustration on the right.
To select option, tap the desired settings icon.
15
Tap to exit submenu.
Video Mode
N
N
AWB
AWB
640
640
30
30
AF
AF
9
8
7
6
3
2
1
5
4
3
1
2
The Quick-Set Bar in Video mode contains 9 menu options.
You can easily set basic video settings using the menu options here.
Functions with preset settings appear as gray icons. To activate the function
submenu, tap the function icon.
To access other camcorder settings, tap the Main Menu icon
No.ItemDescription
1Scene ModeTap to select scene mode.
2Video SizeTap to change size settings.
3Frame RateTap to change frame rate settin
4White BalanceTap to adjust white balance.
5Main MenuTap to go to Camcorder and Settings Menu.
6Video QualityTap to change quality settings.
7Focus ModeTap to change focus mode settings.
8EffectTap to add effects.
9CloseTap to close Quick-Set Bar.
Audio Mode
The Quick-Set Bar in Audio mode contains three menu options.
To access the settings menu, tap the Main Menu icon.
No.ItemDescription
1Scene ModeTap to change scene mode.
2Main MenuTap to go to Settings Menu.
3CloseTap to close Quick-Set Bar.
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Playback Mode.
10
9
8
7
6
3
2
1
5
4
The Quick-Set Bar in Playback mode contains 10 menu options.
Unavailable functions or functions with preset settings appear
as gray icons.
To activate the function submenu, tap the function icon.
To access other playback settings, tap the Main Menu icon.
No.ItemDescription
1Artistic EffectTap to add effects to image.
2RotateTap to rotate image.
3Z-LightingTap to adjust Z-lighting settings.
4Protect
Tap to lock or unlock the le (image, video or
audio clip).
5Main MenuTap to go to Main Menu.
6Add MemoTap to add a memo dialog to the image.
7Photo FrameTap to add photo frame to image.
8DPOFTap to mark image for printing.
9DeleteTap to delete image.
10CloseTap to close Quick-Set Bar.
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Recording Photos, Videos
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and Voices
Taking Photos
Now that you are familiar with your camera, you are now ready to take your photos.
Turn on the camera by pressing the Power button. 1.
Frame the shot using the focus bracket on the LCD 2.
screen. See illustration on the right.
Half press the 3. Shutter button. The camera
automatically adjusts the focus and exposure. When
the camera is ready to take the photo, the frame
bracket turns green, the ash mode, shutter speed and
aperture value are displayed.
Fully press the 4. Shutter button to capture image.
When the shake warning icon appears, hold the camera steadily, with your arms at your
side or use a tripod to stabilize the camera to prevent blurred images.
Using the Stabilizer
The Stabilizer function prevents blurred images caused by shaking.
Stabilizer button
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Using the Image Stabilizer
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Press the Stabilizer button on top of your camera to enable/disable this function. By •
enabling the digital image stabilizer, the camera will automatically enhance the sensitivity
(ISO speed) to faster shutter speeds to help reduce blurring caused by movement of the
camera. Although the digital image stabilizer can compensate for some minor camera
shaking/movement, it cannot always be expected to correct for all situations.
To adjust the optical zoom
Your camera features up to 3x optical zoom and up to 5x of digital zoom.
To adjusts the optical zoom:
Press the 1. Zoom buttons to zoom in or zoom out an
image.
The zoom indicator appears on the LCD screen. 2.
Zoom buttons
Press to zoom in.
Press to zoom out.
To adjusts digital zoom:
Press the 1. T button to optically zoom in to the maximum until it stops.
Release the button.2.
Press the 3. T button again to switch to digital zoom automatically. Zooming continues.
Optical zoom
Digital zoom
To adjust the digital zoom
Setting the Scene mode allows you to capture images with preset settings according to the
scenes or environment.
19
Tap 1. and then to launch Scene Mode
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Note
submenu.
Tap to select desired scene.2.
Scene Mode icon may vary depending on the current settings.
The table below displays the available scene mode settings.
IconItemDescription
AutoThis mode is recommended for beginners.
Program
This mode allows more shooting parameters for the user to
adjust for preferred image shooting.
The camera detects the shooting conditions and automatically
Intelligent Scene
switches to the appropriate scene mode. See “Using Intelligent
Scene Mode” on page 21.
The camera will attempt to isolate the subject by opening a wide
Portrait
aperture to blur the background and providing little depth of eld.
The the subject will stand out because the background is blurry
and the subject is in focus.
Landscape
This mode is ideal for nature shots or objects far away. You may
select different scenery on this mode.
SunsetThis feature enhances the red hue for recording sunset images.
Backlight
This feature is used to capture the image of a backlight object by
changing the metering.
KidsThis feature is used to capture still images of moving kids.
This feature is used to capture images with night scenery
Night Scene
background. For best results and to reduce image blurring, the
use of a tripod for this mode is recommended.
Fireworks
Snow
This feature slows shutter speed to capture reworks explosions.
For best results and to reduce image blurring, the use of a tripod
for this mode is recommended.
This mode is used when you’re shooting against a bright
background, such as snow. This will enable the camera to focus
on the subject instead of the background to determine the proper
exposure setting. If not selected, the subject may be too dark
because of the bright background.
20
IconItemDescription
SportsThis feature captures still images in high speed motions.
PartyThis feature is used for wedding or indoor party settings.
CandlelightThis feature is used to capture warm candle light effects.
This mode uses the ash and will leave the shutter open longer
to get more ambient light from the background. This will help
NIght Portrait
reduce typical ash pictures where the subject does not have
the black background. Ideally, you should have more detail in
the background. For best results and to reduce image blurring,
the use of a tripod for this mode is recommended.
Soft Skin
Soft Flowing WaterThis feature enhances smooth effects like water or silk.
Food
BuildingThis feature enhances the edges of captured images.
Text
Auction
Smile Detection
Blink Detection
This feature enhances skin tone thus facial skin appears
smooth.
This feature is used to capture food images. The increased
saturation in this mode makes the captured image more enticing.
This feature enhances the black and white contrast normally
used when capturing text images.
Pictures taken in Auction mode are automatically saved under a
specic folder named “###_AUCT”.
This feature uses smile tracking to auto detect faces to capture.
When smiles are detected, it continuously captures the image.
See “Using Smile Detection Mode” on page 22.
This feature detects if the subject blinked an eye when the
image is captured and gives the user an option whether to save
it or not. See “Using Blink Detection Mode” on page 23.
VideoThis mode is used to record movie clips.
AudioThis mode is used to record audio clips.
21
Using Intelligent Scene Mode
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With the Intelligent Scene Mode, the camera automatically detects the shooting conditions and
switches to the appropriate scene and settings when aiming on a subject. This feature is most
useful for novice users to capture great images even without basic knowledge of photography.
Intelligent scene icon.
After the camera detects the shooting conditions,
this icon changes to show the detected scene
mode.
To activate Intelligent Scene
1. Select from the Scene Mode submenu.
2. Focus the camera on the subject to capture.
3. The camera detects the shooting conditions and switches to an appropriate scene mode.
Portrait Mode Icon
The camera displays a solid
white frame when a face is
detected.
4. Half press the shutter button to focus the subject. The frame turns green to indicate focus
is set.
5. Press the shutter button to take the shot.
22
The table below shows the modes supported by Intelligent scene:
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Icon
Intelligent
Description
Scene Modes
PortraitThis mode is set when a face is detected.
Backlight
This mode is set when a face is detected with an EV setting
greater than 2.5.
This mode is set when:
There is no face detected.•
Landscape
The focus distance is more than 1.5 meters. •
The EV setting is greater than 11 or 10.5.•
This mode is set when:
There is no face detected•
Macro
The focus distance is within the macro range.•
This mode can only be detected when you half press the shutter
button.
This mode is set when:
There is no face detected.•
Night Scene
The focus distance is more than 1.5 meters. •
The EV setting is lower than 5 or 4.5.•
Using Smile Detection Mode
The Smile Detection mode uses smile tracking to automatically capture images. Pressing the
shutter button will enable the camera to take continuous shots whenever a smile is detected.
This feature is most useful in capturing different angles and smiles of moving people. When
capturing an image with more than one person, the camera detects the smile of the closest
person on the center of the screen.
To activate Smile Detection
Select 1. from Scene Mode submenu.
Focus the camera on the subject to capture. A solid white frame appears when a face is 2.
detected.
Press the shutter button to start smile detection. The solid white frame turns yellow when a 3.
face is detected and the smile detection icon blinks every second to denote camera activity.
Smile Detection Icon
Camera dislays frame when
smile is detected.
23
When a smile is detected, the camera will focus on the subject and the yellow frame turns 4.
Note
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AF
green. Then, the camera will automatically take a shot of the subject. It will continuously
take shots whenever a smile is detected.
To stop shooting, press the shutter button again. The smile detection icon stops blinking to 5.
denote camera inactivity.
When capturing an image with several faces, face tracking function may take up more time
tracking faces for the rst time.
Using Blink Detection Mode
The Blink Detection mode tracks faces and determines if a captured image contains subjects
with blinked eyes. This feature saves time in managing photos to be stored or deleted from the
memory. If a blink is detected, you will be prompted to either keep or delete the photo.
To activate Blink Detection
Select 1. from the Scene Mode submenu.
Blink Detection Icon
Detected faces are framed.
Half press the shutter button to focus the subject. The frame turns green to indicate focus 2.
is set.
Press the shutter button to capture the image. The image is automatically saved unless the 3.
camera detects that the subject has blinked. If a blink was detected, the screen on the
right is displayed.
Select 4. Yes to save or No to disregard image.
24
Setting Flash
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When taking pictures in difcult lighting conditions, use the Flash to get correct exposure. This
function cannot be activated in recording movies or continuous shooting.
Tap 1. > Flash mode icon.
Tap your desired ash mode.2.
Your camera is equipped with six ash modes
Forced off is enabled.
Auto ash. The ash res automatically
whenever extra lighting is needed.
Forced off. The ash is turned off.
Forced on. The ash res whenever you press
the shutter button regardless of lighting conditions.
Auto Red-eye. The ash res twice to
reduce the red-eye effect when necessary.
Forced Red-eye reduction. The ash res
twice to reduce the red-eye effect.
Slow sync. The ash res with a slow shutter
speed.
25
Setting Snapshot Menu
1/5
Resolution
Quality
ISO
Metering
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AUTO
ISO
AUTO
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VGA
5M
The Snapshot menu allows you to adjust other capture settings. Some menu functions may be
disabled depending on current scene mode.
In Shooting mode
Tap 1. > > .
Tap 2. to move to the next/
previous page of menu selection.
To select an item, tap the icon.3.
To change the submenu settings, tap the 4.
icon of desired settings.
Tap 5. to exit submenu.
Indicates current page no. / total
no.of menu page.
Resolution
The Resolution function is used to set the resolution before you
capture the image. Changing the resolution affects the number
of images that can be stored in your memory card. The higher
the resolution, the more memory space is required.
The table below shows the resolution values for still images.
IconPixel SizePrint Size
IconPixel SizePrint Size
Suggestion
4000 x 3000A2 Size
4000 x 3000A2 Size
2048 x 15364” x 6”
1920 x 1080HDTV
Suggestion
3264 x 2448A3 Size
2592 x 1944A4 Size
640 x 480E-mail
26
Quality
Best
Fine
Normal
Quality
1/1
Auto
100
200
ISO
1/3
ISO
AUTO
ISO
AUTO
ISO
80
ISO
80
ISO
100
ISO
100
White Balance
SET
SET
AWB
AWB
The Quality function lets you adjust the quality settings of
your photos before you capture them. The quality determines
the amount of compression applied to your photos. Less le
compression results in a more detailed image. However, the
higher the quality, the more memory space is required in your
memory card.
Available settings for still images are as follows:
Best, Fine, and Normal.
ISO
The ISO function lets you adjust the ISO sensitivity in
recording still images depending on the lightning levels of
your surroundings.
Use a higher ISO setting in dim conditions and a lower •
ISO setting in brighter conditions.
Available settings are: Auto, 100, 200, 400, 800, 1600, •
and 3200.
White Balance
The White Balance function allows you to adjust the camera
settings according to the white light when recording still
images and movies.
When you tap a selection, you can see the preview on the •
LCD screen synchronously.
Tap • SET to save and apply settings.
IconItemDescription
Auto The camera automatically adjusts the white balance.
DaylightIdeally used for bright sunny conditions.
CloudyIdeally used for cloudy conditions.
Tungsten
Ideally used for indoor photos with tungsten or halogen lighting
without a ash.
FluorescentIdeally used for indoor photos with uorescent lighting conditions.
27
AF Area
Center
Wide
Manual
AF Area
1/2
307307
AF
12M12M
307307
AF
12M12M
Automatic Focus (AF) determines the area on which the
camera focuses.
The table below shows the available AF area settings.
IconItemDescription
CenterThe focus area is xed on the center.
WideThe camera automatically selects focus area within the wide frame.
ManualUsers manually determines the area of focus.
Touch Shot
Face Tracking
Users manually determines the area of focus and captures the
image without pressing the shutter button.
Face captured image becomes reddish, the record image will be
vivid.
Using Manual and Touch Shot AF Area modes
When you exit the menu after selecting manual or touch shot mode, a yellow focus frame
appears on the LCD screen.
Yellow Focus Frame
Tap and hold the yellow focus frame to display the instruction frame.1.
Instruction Frame
Drag the yellow focus frame within the instruction frame to manually choose the object of 2.
focus.
Capture the image. 3.
• In Manual mode, release your nger then press the shutter button to capture the image.
28
• In Touch Shot mode, release your nger, the camera automatically captures the image.
After capturing the image, the yellow focus frame remains on the position where your nger
released it.
Photo Frame
The Photo Frame function allows users to capture image
enclosed in a frame for added effects.
To activate Photo Frame:
Select Photo Frame from the 1. Snapshot Menu (see page
25).
Tap 2. On
Tap the return arrow icon 3. twice to enter shooting
mode.
The LCD screen displays the frame. Tap the 4. or
to move through other frame selections.
Press the shutter button to capture image with selected 5.
frame.
Sharpness
This function allows you to enhance or soften ner details of your photos.
The table below shows the available Sharpness settings.
IconItemDescription
HighSharpens the image.
MediumMedium sharpness.
LowSoftens the image.
Saturation
The Saturation function lets you adjust the color saturation in your photos. Use a higher
saturation setting for rich colors and a lower saturation setting for more natural tones.
The table below shows the available Saturation settings.
IconItemDescription
HighEnhances saturation.
NormalNormal saturation is applied.
LowReduces saturation.
29
Contrast
AF
PF
INF
This function allows you to adjust the contrast of your photos.
The table below shows the available Contrast settings.
IconItemDescription
HighEnhances the contrast.
NormalMed contrast.
LowReduces the contrast.
Date Stamp
The Date Stamp function allows you to add the recorded date and time on your photos.
Once date and time are stamped on a photo, they can no longer be edited or deleted.
Limitations of Date Stamp functions are as follows:
Available for still images only.•
May slowdown AEB/ continuous shooting when Date Stamp is enabled in /AEB/ Burst mode.•
If Date Stamp is enabled, digital zoom is automatically turned off.•
In vertical or rotated images, the date and time on your photos still appear horizontally.•
Available settings are as follows: Date Date & Time Off
Focus Mode
This function allows users to dene the type of focus to capture image. The table below shows
the available settings.Using the Record Menu
IconItemDescription
Auto FocusCamera automatically focuses on a specic object.
Macro
Pan FocusCamera focuses on every object.
InnityCamera focuses on distant objects.
Camera focuses on the detail and sharpness of a very close image. If
Macro is enabled, the macro icon is displayed on the LCD screen.
30
Self-Timer/Burst Mode
10
2
Hi
Auto
Off
AF Lamp
1/1
Your camera features a Self-timer and Burst which can be set in the Self-timer/ Burst function.
The Self-timer allows you to take photos after a pre-dened delay. While burst lets you take
consecutive shots. This function is only available in recording still images. The Self-timer/ Burst
setting is automatically set to off when you turn off the camera.
The table below shows the available Self-timer/ Burst settings
IconItemDescription
Off Captures an image without time delay.
10 Sec Self-timer
2 Sec Self-timer
Burst
Sets a 10-second delay to capture image after pressing the
shutter button.
Sets a 2-second delay to capture image after pressing the shutter
button.
Performs continuous shooting when the shutter button is pressed.
Stops shooting when the shutter button is released.
Automatic Exposure Bracketing (AEB) captures the same image
AEB
with three different exposure settings: standard, under, and over
exposure.
Speedy BurstContinuously captures the same image twelve times.
AF Lamp
The AF Lamp function allows you to record images even in
low light conditions.
If the AF Lamp is set to Auto, then the AF lamp located in the
front of the camera, see “Front View” on page 1, emits a
red light by half pressing the shutter button. This assists the
camera to focus more accurately.
31
Recording Movies
00:10:00
Note
N
N
AWB
AWB
AF
AF
640
640
30
30
Movie Size
Quality
Frame Rate
White Balance
1/3
AWB
AWB
30
30
To select Video mode, tap 1. from Scene Mode menu.
Focus your camera on the subject that you want to take.2.
Press the Shutter button to start recording.3.
Use the 4. control to zoom in and zoom out an image.
To stop recording, press the 5. Shutter button.
• The camera will automatically stop recording when the memory capacity is full.
• Sound cannot be recorded while pressing the control.
Setting Camera to Record Movies
Use the Quick-Set Bar to change camera video settings. The Quick-Set Bar
contains shortcuts to the following menu items: Quality, Movie Size, Frame
Rate, Stabilizer, White Balance, Effect, and Main Menu. Tap an icon to open the
submenu.
Use the Camcorder Menu to change other settings like:
Sharpness, Saturation, Contrast, Focus Mode and AF Lamp. To
access Camcorder Menu, tap to open Main Menu from the
Quick-Set Bar. Then tap .
32
Setting Movie Size
N
AWB
N
AWB
640
640
AF
AF
30
30
640
640
320
320
16:9
16:9
Ready to record
00:00:00
00:10:00
The Movie Size function icon appears only in Movie Mode. Use this
function to adjust the resolution and quality of movie clips. The
table below shows the available size and corresponding image
quality settings.
IconItemDescription
640 x 480High Quality
848 x 480WVGA
320 x 240QVGA
640 x 480VGA (YouTube Mode)
YouTube Mode
The YouTube Mode allows you to record movies with predened video settings for easy upload
to the YouTube website.
YouTube supports two le upload standards:
Single File Uploader. The maximum movie le size is up to 100 MB.•
YouTube Uploader. The maximum movie le size is up to 1 GB.•
Most uploaded movie length ranges within 5 minutes, although you can upload a maximum
movie length of 10 minutes.
Recorded movies in the YouTube mode are stored following the DCF rule, however movies are
saved in a specic folder named “###UTUBE”.
Recording Audio
To select Audio Recording mode, tap 1. from Scene
Mode menu. The Voice Recording Quick-Set Bar is
displayed on the LCD screen.
Press the 2. Shutter button to close the Quick-Set Bar and
display the Ready to record screen. See picture on the
right.
33
Tap 3. or press the Shutter button to start recording.
Tap 4. or press the Shutter button again to stop
recording.
Playback Menu
27/2727/2727/2727/27
27/2727/27
View images, videos and voice recordings through your camera’s Playback mode.
Viewing in Single Navigation
The Single navigation mode displays the image one by one on the LCD screen. To view images/
videos/voice recordings, follow the steps below.
Press the Playback 1. button to set or turn on the camera to Playback mode.
The LCD screen displays an image. 2.
Still ImageMovieAudio Clip
Tap 3. or to view next/previous image/video/voice recording.
To access Quick-Set Bar, tap 4. .
To play a video or a voice recording, tap anywhere on the LCD screen. See 5. “Playing
Video” on page 36 and “Playing Audio Recording” on page 36 for more details.
Viewing Slideshow
The Slideshow function allows you to view all stored images or videos in still image format in a
continuous sequence.
To view slideshow, tap .
To stop slideshow, tap anywhere on the LCD screen.
34
Viewing in Drag & Play Mode
Press the 1. W button to view les in Drag & Play mode.
Flick your nger to the left/right or tap 2. to
change display to previous/next le.
Tap the image/video/voice recording to view/play it 3.
normally.recording.
Viewing Thumbnails
From single navigation mode, press the 1. W button twice to view 12-image thumbnails.
Tap 2. to view next/previous page.
Tap a thumbnail to view it normally.3.
Thumbnail icons
When you view the thumbnails, some images may contain icons. These icons indicate the type
of le or recording.
IconTypeDescription
Voice MemoIndicating that a voice memo is attached to the image.
Video
Locked File
Indicating a recorded movie. The image displayed is the rst
frame of the movie clip.
Indicating that the image has been locked. Locked les cannot be
edited or deleted.
35
Audio RecordIndicating a voice recording le.
2.0x
DPOF FileIndicating the le is marked for printing.
File ErrorIndicating an error le.
To display or hide the icons on the thumbnail view, press the Display button.
Zooming Images
The zoom view function works with still images only. In normal view, press the T button to
activate zoom function, see picture below.
Shows zoom location.
You can zoom view an image from 1x to 12x. To achieve desired zoom view, press the T button
repeatedly to increase zoom. Press the W button to decrease zoom.
You can also tap or to decrease/increase zoom.
To trim an image based on selected zoom view, tap .
To exit zoom function, tap .
Trimming an Image
The Trim function allows you to trim an image to another image size. This function is only
available for still images.
1. View the image to trim.
2. Press the T button to activate zoom function.
3. Press the T/W button or tap repeatedly until desired image view to trim.
36
4. Tap to trim image.
27/2727/27
00:00:53/00:01:11
00:00:53/00:01:11
5. Conrm trim, select whether to:
Yes. Save changes to a new le.•
No. Discard changes.•
Overwrite. Save and apply changes to the current le.•
Playing Video
Select video to play. A video le has a video icon 1.
displayed on screen. See picture on the left.
Tap anywhere on the LCD screen to play video.2.
During playback, tap anywhere on the LCD screen to 3.
display the video toolbar.
During playback, use the 4. to control volume. Press
the T/W button to increase/decrease volume.
Tap 5. or the slider bar to rewind or fast
forward the movie.
Tap to 6. pause playback. Tap to resume
playback.
Tap 7. to stop playback. The LCD screen displays the movie frame image in Single
navigation mode.
Playing Audio Recording
Select the voice recording le to play.1.
Tap anywhere on the LCD screen to play recording.2.
During playback, use the 3. to control volume. Press
the T/W button to increase/ decrease volume.
Tap 4. or the slider bar to rewind or fast
forward the voice recording.
37
5. Tap to pause playback. Tap to resume playback.
27/2727/27
00:00:53/00:01:11
SET
SET
6. Tap to stop playback. The LCD screen displays the movie frame image in Single
navigation mode.
Playing Voice Memo
Voice memo is recorded and attached separately to a
captured image. See “Voice Memo” on page 40 on how
to record voice memo.
Select the image with voice memo. An image le with 1.
voice memo has a voice memo icon located on the left
side of the LCD screen.
Tap the voice memo icon to play voice memo.2.
During playback, use the 3. to control volume. Press
the T/W button to increase/ decrease volume.
Tap 4. or the slider bar to rewind or fast
forward the voice recording.
Tap 5. to pause playback. Tap to resume
playback.
Tap 6. to stop playback. The LCD screen displays
the movie frame image in Single navigation mode.
Rotating Images
The Rotate function lets you change the orientation of a saved photo. This function in only
available for still images. Rotated images are saved as the current le.
View the image to rotate.1.
Tap 2. > .
Tap 3. to rotate image 90º counter clockwise
/ clockwise. Tap the icons repeatedly until desired
orientation is achieved. The preview on the LCD screen
changes synchronously.
Tap 4. SET to apply and save changes.
38
Adding Photo Frame
SET
SET
Save As
Yes
No
Overwrite
SET
SET
Z-Lighting
0.00.0
Save As
Yes
No
Overwrite
For a more artistic effect, you can frame your still images using the Photo Frame function. This
function is for still images only. However, photo frame is not available for images captured in
16:9 image size.
View the image you want to add photo frame to.1.
Tap 2. > . The framed image is displayed on the
LCD screen.
Tap 3. or to move through the photo frame
selections.
Tap 4. SET to add selected photo frame.
Select whether to:5.
Yes.• Save changes to a new le.
No.• Discard changes.
Overwrite.• Save and apply changes to the current le.
Setting Z-Lighting
The Z-Lighting function allows you to manually adjust the exposure to compensate for inadequate lighting
conditions. This function is only applicable for still images.
The edited image can be saved as a new le.
View the le to adjust lighting.1.
Tap 2. > .
Tap 3. or the slider bar to increase/ decrease
the value. As you adjust the settings, the LCD screen
synchronously displays the image applying the new
settings.
Available settings are: 0.0, 1.0, 2.0, 3.0, and 4.0.•
Tap 4. SET to continue.
Select whether to:5.
Yes.• Save changes to a new le.
No.• Discard changes.
Overwrite.• Save and apply changes to the current le.
39
Setting Playback Menu
1/3
Resize
Voice Memo
Protect
Delete
Resize this file ?
8M
5M
3M
VGA
Save As
Yes
No
Overwrite
Note
The Playback menu allows you to edit images, delete
les, records voice memo, and setup other playback
settings.
To go to Playback Menu:
Tap 1. > > .
To 2. or select an item, tap the icon.
To change the submenu settings, tap the icon of 3.
desired settings.
Indicates current page no. / total no.
of menu page.
Tap 4. to exit submenu.
Resize
The Resize function allows you to change the image resolution of large images to smaller ones.
This function is only available for still images.
To resize an image:
View image to resize on the LCD screen.1.
From the Playback menu, tap 2. Resize.
Tap desired size. Select size among: 8M, 5M, 3M, and 3.
VGA. Available size settings may vary depending on the
original image size.
Unavailable settings appear as gray icons4.
Yes.• Save the new le as a new one.
No.• Discard resize.
Overwrite. • Apply and save changes to the current le.
Resize function is not available for photos with image size set to VGA.
40
Voice Memo
1/3
Resize
Voice Memo
Protect
Delete
Recording Memo
00:12
Overwrite
Yes
No
The Voice Memo function allows you to record and attach a voice memo to a saved image. You
can record a maximum of 20 seconds of Voice memo per image. This function is only available
for still images.
To record voice memo:
View image to attach voice memo on the LCD screen.1.
From the Playback menu, tap 2. Voice Memo.
The 3. voice recording interface is displayed on the LCD screen.
Time left for recording.
Tap to stop recording. The voice memo is automatically saved and attached to the image.4.
To attach voice memo to an image with existing voice memo:
View the image with an attached voice memo on the LCD 1.
screen.
From the Playback menu, tap Voice Memo.2.
The Overwrite conrmation message appears.3.
Tap whether to:
Yes. • Record another voice memo to replace the existing
one.
No. • Retain existing voice memo and exit the function.
When you select 4. Yes, the Recording memo interface is
displayed on the LCD screen. Follow the procedure in
recording a voice memo mentioned above.
41
Red-Eye Removal
Save As
SET
SET
The Red-Eye Removal function is used to reduce red-eye in captured images. This function is
only available for still images. Red-eye Removal can be applied to an image several times, but
the quality may gradually deteriorate.
To activate Red-Eye Removal:
View the image on the LCD screen.1.
From the Playback menu, tap 2. Red-eye Removal.
The image is displayed on the LCD screen with corrected red-3.
eye.
Tap 4. SET to apply red-eye Removal.
Tap whether to:5.
Yes.• Save the image to a new le.
No.• Disregard red-eye Removal.
Overwrite.• Apply and save changes to the existing le.
42
Using the Setting Menu
Memory Kit
Auto Review
Digital Zoom
System Sound
1/4
Format
Copy to Card
Memory Kit
1/1
Note
Format
Copy to Card
Memory Kit
1/1
Setting menu allows you to congure general camera settings. Submenu options may vary
depending on the current mode. Unavailable options are disabled.
To go to Setting Menu:
Tap 1. > > .
Tap 2. or to move to the next/
previous page of menu selection.
Tap a submenu option to change 3.
submenu settings.
Tap 4. to exit submenu.
Setting Memory Kit
Use this function to manage contents of the
internal memory or memory card.Available
settings are:
Format.• Select to format currently used
memory.
Copy to Card.• Select to copy all les
stored in the internal memory to the
memory card.
If there is no memory card inserted, the Copy to Card function is not available.
Indicates current page no. / total no. of
menu page.
Setting Instant Review
To set Auto Review
The Auto Review function lets you view the
captured image right after shooting it.
Available settings are: Off, 1 sec., 2 sec., 3 sec.,
and 5 sec.
From the Setting menu, tap 1. Auto Review.
Tap to apply desired settings. 2.
This function is not available in camcorder mod
43
Setting Digital Zoom
Note
Volume 0
Volume 1
Volume 2
Volume
1
1
2
2
1/2
Bright
Normal
LCD Brightness
1/1
This feature controls the digital zoom mode of your camera. Your camera enlarges an image
using the optical zoom rst. When the zoom scale exceeds 3x, the camera uses digital zoom.
To set Digital Zoom
From the Setting menu, tap Digital Zoom.1.
Tap to apply desired settings.2.
The table below shows the available Digital Zoom settings.
IconTypeDescription
Intelligent ZoomEnlarges the image digitally with almost no distortion.
Standard Zoom
Enlarges all image sizes up to a maximum of 5x,but the image
quality deteriorates.
OffUses the optical zoom only
The maximum Intelligent zoom scale varies depending on the image type and resolution
Setting Volume
Use the Volume function to control the volume for video
and audio playback. Available settings are:Volume 0(Off),
Volume 1, Volume 2, Volume 3, Volume 4, Volume 5.
From the Setting menu, select 1. Volume.
Tap to apply desired settings.2.
Setting LCD Brightness
Use the LCD Brightness function to control the LCD
brightness. Available settings are:
• Bright. Enhances LCD brightness.
• Normal. Normal LCD brightness.
44
Setting Auto Power Save
Off
1 min.
3 min.
Power Save
1min
1min
3min
3min
1/2
YY/MM/DD
Date & Time
SET
SET
2009 / 07 / 04 07 : 00
Hot Key
SET
SET
ISO
AUTO
ISO
AUTO
AF
AF
A
A
1
1
P
P
12M
12M
Hot Key
SET
SET
ISO
AUTO
ISO
AUTO
ISO
AUTO
ISO
AUTO
AF
AF
A
A
1
1
P
P
AWB
AWB
12M
12M
12M
12M
The Power Save function allows you to set an idle time after which the camera automatically
sets to sleep mode to save power.
Setting Date & Time
Use the Date & Time function to set the date and time
of your camera. This function is useful in attaching date
stamps on captured images.
Your camera uses a 24-hour time format.
Tap 1. or to adjust date and time value.
Tap 2. SET to apply changes.
Setting Hot Key
The Hot Key function is available only in snaphshot mode.
This function allows you to dene the three shortcut icons
on the Shooting Mode Quick-Set Bar.
From the Settings menu, tap 1. Hot Key. The Hot key
interface appears.
Tap an icon on the Quick-Set Bar to replace. A pop up 2.
selection appears.
Tap desired submenu.3.
To replace other icons, repeat steps 2-3.4.
Tap 5. SET to save and apply changes.
45
Resetting
001
001
Reset File No.
Reset
Reset
1/1
Language
01/11
Español
Français
English
The Reset function is used to reset the camera to its initial default settings and to reset le
numbering when saving images/videos/voice recordings.
To Reset
From the Setting menu, select1. Reset.
Tap option:2.
Reset File No.• Tap to reset le numbering. To
understand folder and le structure of your camera.
Reset.• Tap to reset camera to initial default
settings.
A conrmation message appears. Tap 3. Yes to reset.
Tap No to exit submenu.
Setting Language
The Language function allows you to choose the language
of the on screen display (OSD) menu.
From the Setting menu, tap 1. Language.
Tap to apply desired language.2.
46
Making Connections
Note
Connecting the Camera to a PC
You can transfer photos, videos and audio les
to your PC.
Connect the camera to a PC using the USB 1.
cable.
Turn on the camera.2.
The PC detects the connection.3.
The camera’s internal memory and memory
card will appear as removable drives in the
PC le manager. No image is displayed on the
camera LCD screen.
Tap on 4. Mass Storage to initiate the
proper PC connection.
You can also use a card reader to access the memory card contents of your camera
47
Connecting the Camera to a Printer
Mass Storage
Printer
USB Mode
Print Index
Print All
Print Select
Print all?
Yes
No
Setup
You can print your photos directly using a PictBridge compatible printer. PictBridge allows you
to print images captured by your camera without connecting the camera to a PC. Print images
with a PictBridge compatible printer directly.
Turn on your camera.1.
Connect the camera to the printer using 2.
the USB cable.
The camera detects the connection and turns to USB mode. Tap Printer.3.
4. Select print settings then conrm to print photos.
48
Setting PictBridge Menu
1/2
Quality
Layout
Paper Size
Paper Type
To ensure quality of printed photos, activate the
PictBridge menu to setup print settings.
To access PictBridge menu, tap Setup in the
conrmation selection before printing photos.
Indicates current page no. / total no. of
menu page.
The table below shows the PictBridge submenu options and their available settings.
SubmenuAvailable Settings
QualityDefault, Fine, Normal, Draft
LayoutDefault, 2, 4, 6, 12, Full
Paper SizeDefault, Postcard, Letter, A4, 4”x 6”
Paper TypeDefault, Plain, Photo, Fast Photo
Date StampDefault, On, Off
FilenameDefault, On, Off
49
Troubleshooting
ProblemCause and/or Action
Camera does not turn on.The battery may be exhausted. Charge or replace the battery.
Camera turns off
automatically.
LCD turns blank.Press any button except the Power button to turn on the LCD.
Empty battery icon is
displayed on the LCD, then
the camera turns off.
LCD screen displays ‘No
image’.
LCD screen displays ‘Not
available for this le’.
LCD screen displays
‘Memory full’.
LCD screen displays ‘File
locked’
LCD screen displays ‘Card
locked’.
LCD screen displays
‘Format error’.
Press any button except the Power button to turn on the camera.
Battery is exhausted, please recharge as illustrated on page 4
The image le on the memory card. Image le format may not be
supported.
Function is only available for specic le types. File format is not
supported.
Memory card is full. Replace the memory card with a new one or
delete unnecessary images.
This le is locked. Unlock the le. See “Protect” on page 39.
The memory card is protected. Remove the card and slide the
write-protect switch to its unlock position.
The memory card is protected. Remove the card and slide the
write-protect switch to its unlock position.
LCD screen displays ‘Copy
error’.
Lens will not retract
The memory card is protected. Remove the card and slide the
write-protect switch to its unlock position.The memory card is full.
Replace card or delete unneces-sary les.
Do not force the lens to go back. The type of the battery used
may be incorrect or the battery power level is too low. Change the
battery or charge the battery before using the camera.
50
Specications
Sensor12 Mega Pixels, Type: 1/2.3
Lens
LCD Monitor3.0” color LCD
Focusing Range
ApertureF = 3.1 - 5.6
Shutter
File Format
ISO
Exposure Compensation-2EV to + 2EV (1/3EV steps)
MeteringMulti, Spot, Center-weighted, Face Recognition AE & AF
Focal Length: f = 6.3 - 18.9 mm,
3X optical zoom, 5x digital zoom
0.4m - Innity (All zoom step)
0.1m - Innity (At wide only)
Auto: 1 - 1/2,000 sec.
Manual mode: 15 - 1/2,000 sec.
Night: 15 - 1/2000 sec.
Fireworks: 2 sec.
Still Image: EXIF 2.2 compatible format (JPEG compression)
Video: AVI (MJPEG)
Audio: WAV
Preview: Normal, Vivid, Sepia, Black & White, Red, Green, Blue
Playback: Normal, Sepia, Black & White, Negative Art, Mosaic,
Red, Green, Blue
TV systemNTSC, PAL
InterfaceUSB
51
Battery
Operating Temperature0º C - 40º C
Operating Humidity0% - 90%
MicrophoneBuilt-in
SpeakerBuilt-in
Li-ion battery
Dimensions
Weight130g (without battery and SD card)
Max. 97.5 X 56.7 X 17.6 mm
Normal: 95.5 X 56.7 X 17.6 mm
52
Getting Help
Should your HP Branded Product require service within the Warranty period, please contact
the original point of purchase or an authorized HP reseller in your country. If service is not
available at those locations, please contact an HP Branded Product warranty agent from
the support contact list provided on this document. Supported languages are: English,
French, German, Italian, Portuguese and Spanish. A warranty agent will work with you
to troubleshoot your issue and if necessary, issue a Return Material Authorization (RMA)
number in order to replace your HP Branded Product. For warranty claims, you will be
required to provide a copy of your original dated sales receipt as proof of purchase and
the issued RMA number. End User customer shall be responsible for shipping charges
when shipping the product to the service center. The service agent will provide you with an
address and you will also be responsible for any shipping charges to the warranty service
center. Once your product is received by this service center, a replacement unit will be
shipped back to you within 5 business days.
Email Support
LanguageEmail Address
Englishenglish@hpodd.com
Françaisfrancais@hpodd.com
Italianoitaliano@hpodd.com
Espanolespanol@hpodd.com
Portugueseportugues@hpodd.com
Dutchhollands@hpodd.com
Deutschdeutsch@hpodd.com
Svensksvensk@hpodd.com
trad.chinese@hpodd.com
Chinese
simp.chinese@hpodd.com
53
Contact/Phone Support
CountryLanguageNumber
BelgiëDutch and German+ 32 2700 1724
FrançaisFrench+ 33 171230454
Deutschland German+ 49 6950073896
IrelandEnglish+ 353 1850882016
Italia Italian+ 39 269682189
Netherlands Dutch+ 31 202015093
Espana Spanish+ 34 914533458
Switzerland German/French/Italian+ 41 18009686
UKEnglish+ 44 2073652400
North America
United StatesEnglish+ 1-866-694-7633
CanadaEnglish & French+ 1-866-694-7633
54
P/N: 7525C00068A
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