Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Acknowledgments
Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Table of Contents
About This Document...................................................................................11
B-2Networking Details for the Command View XP AE Server.....................................................................98
B-3Networking Details for the Command View EVA Server........................................................................99
C-1PPU Partition Usage Data Fields Sent from the Utility Meter to HP.........................................................101
C-2XP and EVA Usage Data Fields Sent from the Utility Meter to HP.........................................................102
9
10
About This Document
This document provides instructions for installing, configuring, and verifying the operation of version 8.13
of the HP Utility Meter software (HP products T2805AA and T5462A) on supported HP servers running either
HP-UX 11i v2, or HP-UX 11i v3.
1 Intended Audience
This guide is intended to primarily be used by HP personnel who initially install and configure the Utility
Meter hardware and software for Pay per use (PPU) and Utility Ready Storage (URS) customers.
This guide is also intended to be used by PPU and URS customers who:
•Reinstall the HP Utility Meter software and make configuration changes.
•Use the HP Utility Meter software graphical user interface (GUI) to change Utility Meter parameters.
•Verify operation of the Utility Meter.
•Troubleshoot the Utility Meter. (For example, if HP stops receiving usage data from the Utility Meter
and corrective action is necessary.)
The audience of this guide is expected to have the following knowledge:
•HP-UX operating system concepts, commands, and configuration
•PPU Agent software commands and configuration (for PPU installations using the PPU Agent software
to send reports to the meter)
•WBEM Services and providers installation on HP-UX and Linux (for PPU WBEM installations).
•sendmail experience and understanding of detailed information in the appropriate (11i v2, or 11i
v3)
HP-UX Mailing Services Administrator's Guide
2 Publishing History
This is the fifth edition of the
Publication Date: August 2008
This guide supersedes the previous guides:
•The initial
and is located at: /opt/meter/share/doc/UtilityMeterUserGuide.pdf
•The
and is located at: /opt/meter/share/doc/UtilityMeterUserGuide.pdf
HP Utility Meter User's Guide for version 8.13
HP Utility Meter User's Guide for version 8.12.03
HP Utility Meter User's Guide for version 8.13
3 Document Organization
For initial installation and configuration of the Utility Meter hardware and software, the following chapters
should be read:
•Preface (this chapter)
•Chapter 2 (page 25)
•Chapter 4 (page 77)
For customers who reinstall or reconfigure the Utility Meter, the following chapters should be read:
•Preface (this chapter)
at: http://docs.hp.com.
(HP part number: T2805-90008).
which is included with the Utility Meter software
which is included with the Utility Meter software
•Chapter 1 (page 15)
•Chapter 2 (page 25)
•Chapter 4 (page 77)
The other chapters in this guide are provided for more specific information, such as Chapter 5 (page 89).
You can use the
Index
to find specific topics of interest, such as installing the Utility Meter software.
1 Intended Audience11
IMPORTANT:In some of the screenshots in this guide it has been necessary to either blur information or
input invalid information in order to ensure the security of certain HP IP addresses and system names. These
edits do not affect any Utility Meter procedures.
4 Common Utility Meter Tasks
Common Utility Meter Tasks lists the common tasks related to the Utility Meter and provides links to the
information in this guide.
Table 1 Common Utility Meter Tasks
SeeTo
software
Upgrade the Utility Meter software to 8.13
email address)
Chapter 2: “Installing and Configuring the Utility Meter Software”Get information about installing and configuring the Utility Meter
Configuring the HP-UX System ParametersConfigure the HP-UX system parameters for the Utility Meter
Section 2.13: “Upgrading the Utility Meter Software to Version
8.13”
Installing the Utility Meter SoftwareInstall the Utility Meter software
Configuring the Utility Meter ParametersConfigure the Utility Meter parameters
Starting the Utility Meter GUIStart the Utility Meter GUI
To Change the Utility Meter Software ParametersModify the Utility Meter parameters (such as Utility Meter contact
Copy the Meter’s ConfigurationCopy the Utility Meter's current configuration to a backup file
Storage Devices Namespace ConfigurationConfigure (add) a storage device namespace
Add DeviceAdd a device to the Utility Meter
Modify DeviceModify a device in the Utility Meter
View DeviceView information for a PPU WBEM Device
Remove DeviceRemove a device from the Utility Meter
Discover Physical DevicesDiscover the physical devices (disk arrays)
Transfer Data through CD TaskTransfer the usage data on a CD to HP
Meter Connection StatusEnsure the Utility Meter's data acquisition server is running
Get information about the Utility Meter Site Preparation Form
requirements
12About This Document
Device ConnectionTest the connection between a device and the Utility Meter
Chapter 4: “Verifying Utility Meter Operation”Verify the Utility Meter's operation
Chapter 5: “Troubleshooting the Utility Meter”Troubleshoot the Utility Meter
Verifying a PPU PartitionVerify a PPU partition is communicating with the Utility Meter
Verifying a Storage DeviceVerify a storage device
Appendix A: “Site Preparation Form for Pay Per Use”
Appendix B: “Site Preparation Form for Utility Ready Storage”
Recommended HardwareGet information about the recommended Utility Meter system
Utility Meter GUI TasksGet information about the Utility Meter GUI tasks
Utility Pricing Solutions Web PortalGet information about the Utility Pricing Solutions Web portal
Locating This GuideObtain this guide
Related DocumentationFind documentation related to the Utility Meter
Appendix C: “Data Fields Sent from the Utility Meter to HP”Get information about what data is sent to HP by the Utility Meter
Missing Usage ReportsGet information about missing usage reports
5 Locating This Guide
This guide is available from the following sources:
•The HP Technical Documentation Web site: http://docs.hp.com/en/netsys.html#Utility Pricing Solutions
•The
•After the Utility Meter software has been installed, a PDF of this guide is located at:
IMPORTANT:The guide included with the Utility Meter software is the initial version for this release. Check
the HP Technical Documentation Web site for the latest revisions of this guide.
HP-UX Instant Information
/opt/meter/share/doc/UtilityMeterUserGuide.pdf.
6 Typographic Conventions
find
(1)HP-UX manpage. In this example, “find” is the manpage name and “1” is the
manpage section.
Book Title
Linked Title
http://www.hp.comA Web site address that is a hyperlink to the site.
CommandCommand name or qualified command phrase.
user inputCommands and other text that you type.
computer outputText displayed by the computer.
EnterThe name of a keyboard key. Note that Return and Enter both refer to the same
termDefined use of an important word or phrase.
variableThe name of an environment variable, for example PATH or errno.
valueA value that you may replace in a command or function, or information in a display
<element>An element used in a markup language.
attrib=An attribute used in a markup language.
Title of a book or other document.
Title that is a hyperlink to a book or other document.
key. A sequence such as Ctrl+A indicates that you must hold down the key labeled
Ctrl while pressing the A key.
that represents several possible values.
media (CD or DVD)
7 Related Documents
The following HP documentation is related to the Utility Meter:
•Pay per use User's Guides: http://docs.hp.com/en/netsys.html#Utility Pricing Solutions
•HP Storage Array Systems documents: http://docs.hp.com/en/storage.html#Storage Array Systems
8 HP Encourages Your Comments
HP encourages your comments concerning this document. We are committed to providing documentation
that meets your needs. Send any errors found, suggestions for improvement, or compliments to:
feedback@fc.hp.com
Include the document title, manufacturing part number, and any comment, error found, or suggestion for
improvement you have concerning this document.
5 Locating This Guide13
14
1 Introduction
1.1 Overview
The Utility Meter is a component in the setup of a Pay per use (PPU) or Utility Ready Storage (URS) solution.
PPU and URS are part of HP's Utility Pricing Solutions (UPS) program. In this program, customers are charged
according to usage of the PPU and URS computing resources (servers and storage) under a UPS contract.
For more information on this program, see the Metered Capacity link on the Utility Pricing Web page: http:/
For version 8.13 of the HP Utility Meter software, the HP “Utility Meter” is a combination of both an HP
server running HP-UX and the HP Utility Meter software. For the list of compatible Utility Meter HP-UX servers,
see Recommended Hardware.
The Utility Meter is usually located at the customer site along with the customer’s UPS computing resources.
The Utility Meter only needs to connect to a UPS computing resource through the TCP/IP protocol. There is
no geographical limit as to where the UPS computing resources are located.
The main task of the Utility Meter is to receive usage information from UPS computing resources that are
under an HP UPS Utility contract (such as HP servers and HP storage devices) and send the usage data in
a secure way to HP. The Utility Meter tracks the usage of:
•Enterprise servers – A specific set of both HP Integrity servers and HP 9000 servers are supported in
the PPU Utility program. The supported PPU enterprise servers are partitionable and each PPU partition
must be configured to be metered by the Utility Meter. In version 8.13 there are now two ways to
monitor a server: via the PPU Agent software or (new to version 8.13) by adding a PPU WBEM
Partition/Server to the meter.
For PPU Agent devices, communication can be configured between the PPU partition and the Utility
Meter through the appropriate PPU Agent software command on each PPU partition. Refer to the
User's Guide
Agent software sends PPU usage data to the Utility Meter, then the Utility Meter sends the data securely
to HP.
For a PPU WBEM Partition/Server, communication can be configured by adding a PPU WBEM
Partition/Server to the Utility Meter via the Utility Meter GUI.
PPU
(see Related Documentation) for details of the PPU Agent software commands. The PPU
•Storage devices – Specific EVA and XP storage devices are supported in the Utility Ready Storage (URS)
program. Both the Command View server and its disk arrays, which are to be metered by the Utility
Meter, must be configured using the Utility Meter software's graphical user interface (GUI). Usage data
is obtained in the following ways:
•XP: Usage data is retrieved through the HP StorageWorks XP Command View Advanced Edition
Command Line Interface (CLI) software that is installed on the Utility Meter. The CLI software
communicates with the HP StorageWorks XP Command View Advanced Edition server that is on
a separate system.
•EVA: Usage data is retrieved through the HP Systems Insight Manager (HP SIM) database on the
Utility Meter. The HP SIM database receives its data from the HP StorageWorks Command View
EVA server through the SMI-S service that is on a separate system.
The Utility Meter software sends the URS usage data securely from the Utility Meter to HP.
NOTE:A single Utility Meter can meter up to 1,000 metered instances (server partitions plus storage
devices).
See Flow of Metered Usage Data for details of the usage-data flow from the UPS computing resources to
HP.
The Utility Meter sends PPU and URS usage data to HP securely over the Internet through HTTPS or email on
a daily basis. Data sent to HP is encrypted before transmitting.
The Utility billing engine processes usage data from the Utility database once per month and billing information
is sent to the customer.
1.1 Overview15
The monthly bill contains a fixed amount (for the hardware, software and services) and a variable amount.
The variable amount is based on the usage of the UPS computing resources (disk space and processor cores).
The PPU and URS usage data is stored in the Utility database at HP on a per-UPS-computing-resource basis.
Customers can monitor their usage information on the secure HP Utility Pricing Solutions Web Portal: http:/
/www.hp.com/go/payperuse
Figure 1-1 Flow of Metered Usage Data
The communication from the Utility Meter to the PPU Partition is secure WBEM (HTTPS on port 5989). This
port must be open from the Utility Meter to any PPU partition that needs to be metered. Consult the network
administrator if special firewall configuration is necessary.
No proxy server can be configured between the PPU partition(s) and the Utility Meter. There can be a proxy
server between the Utility Meter and the Internet for HTTPS traffic.
16Introduction
1.2 What is New for Version 8.13
Version 8.13 of the Utility Meter software is the fifth release of the Utility Meter 8.x software. Version 8.13
includes the following changes:
•Multi-Tiering billing support for XP storage whereby billing can be based on the different disk types in
the array. Previously all XP disks were charged the same amount.
•A change in how usage is reported for THP on an XP storage device. Now usage is reported for the
amount used whereas previously usage was reported for the amount set aside in THP pools.
•8.13 will be the first release that supports XP20000 and EVA4400.
1.3 Reminder of What was New in Version 8.12.03
Version 8.12.03 of the Utility Meter software was the fourth release of the Utility Meter 8.x software. Version
8.12.03 included the following changes:
•An alternative method for metering HP-UX servers was made available. Previously, this could only be
accomplished by installing and configuring the PPU Agent software on each HP-UX partition. For Version
8.12.03 HP-UX partitions could be metered by installing the standard CIM/WBEM software, usually
done when the OS was installed.
•Metering of Linux partitions (SUSE and RHEL) was possible via the CIM/WBEM software installed on
the metered server.
•Version 8.12.03 was the first release that did not support HP-UX 11i v1 for the meter operating system,
however, the meter continues to measure servers using HP-UX 11i v1.
1.4 Recommended Hardware
CAUTION:The hardware used to run the Utility Meter 8.13 software must be used exclusively for the Utility
Meter software application. That is, no other software applications or services are allowed on the Utility
Meter hardware.
The Utility Meter 8.13 software runs on many HP Integrity servers and HP 9000 servers; however, HP
recommends the following minimum Utility Meter hardware:
Table 1-1 Recommended Minimum Hardware
rp3440
HP-UX 11i v3
rx2620 or rx3600
HP-UX 11i v3
1To increase redundancy, the two disks are preferably placed in a RAID 1 configuration using a hardware RAID controller, such as
the Smart Array Controller 6402 (HP product number A9890A).
1.4.1 Swapping Utility Meter Hardware
If you want to change the current Utility Meter hardware from one HP-UX server to another, you need to
contact an HP services representative to perform this task.
1.4.2 Disk Space Requirements
2 GBHP-UX 11i v2, or
2 GBHP-UX 11i v2 or
NetworkingPeripheralStorageMemoryOperating SystemServer Model
1
1
1
1
One Ethernet portDVD RW2 x 72 GB in RAID
One Ethernet portDVD RW2 x 72 GB in RAID
Depending on whether Pay per use (PPU) servers or Utility Ready Storage (URS), or both, are metered by
the Utility Meter, the /opt and /var directories must have enough space allocated to accommodate the
Utility Meter's usage reports.
The Utility Meter's /opt directory is a fixed size and must have a minimum of 2.5 GB of disk space allocated.
1.2 What is New for Version 8.1317
The size of the Utility Meter's /var directory depends on how many PPU partitions or URS devices are being
metered (plus about 500 MB of overhead). Here are some /var directory disk space requirements for 1,000
metered instances:
•PPU Partitions — 48 usage reports are created on a daily basis. Each report is 8 KB in size. 91 days
of usage data is retained in /var. For 1,000 PPU partitions to be metered:
48 * 8,000 * 91 * 1,000 = 34,944,000,000 (~35.5 GB including 500 MB of overhead) would be
required for /var.
Table 1-2 Disk Space Requirements for 1,000 PPU Partitions
Disk Space in Giga BytesLogical ExtentsFile System
2.5 GB313/opt
35.5 GB4,400/var
•URS Devices — One usage report is created on a daily basis. Each report is 8 KB in size. 91 days of
usage data is retained in /var. For 1,000 URS devices to be metered:
1 * 8,000 * 91 * 1,000 = 728,000,000 ( ~1.25 GB including 500 MB of overhead) would be
required for /var.
Table 1-3 Disk Space Requirements for 1,000 URS Devices
Disk Space in Giga BytesLogical ExtentsFile System
2.5 GB313/opt
You can estimate the disk space needed for /var for a combination of PPU partitions and URS devices.
NOTE:When initially configuring the Utility Meter system, you can allocate any remaining disk space to
/var to ensure there is enough space for usage reports.
1.4.3 Supported URS Platforms
The following Utility Ready Storage (URS) platforms are supported:
•XP
XP10000•
•XP12000
•XP20000
•XP24000
IMPORTANT:URS XP installations must have version 6.0 (or later) of the HP StorageWorks XP
Command View Advanced Edition software installed on all XP Command View servers. Also, version
6.0 (or later) of the HP StorageWorks XP Command View Advanced Edition Command Line Interface
(CLI) software must be installed on the Utility Meter. The version of the CLI on the meter must be equal
to or lower than the version of the CV software installed on the XP Command View server.
1.25 GB157/var
•EVA
18Introduction
EVA4000•
•EVA4100
•EVA4400
•EVA6000
•EVA6100
•EVA8000
•EVA8100
IMPORTANT:URS EVA installations must have version 6.x (or later) of the HP StorageWorks Command
View EVA Advanced Edition software installed on all EVA Command View servers.
1.4.4 Supported PPU Platforms
Below is a list of currently supported PPU WBEM platforms:
That is, PPU customers order T2805AA and URS customers order T5462A.
The Utility Meter software is compatible with HP-UX 11i v2, and HP-UX 11i v3. The HP-UX Base Operating
Environment (BOE) or HP-UX Foundation Operating Environment (FOE) is adequate to run the Utility Meter
software application. The Utility Meter 8.13 software is supported on the following operating systems:
•HP-UX 11i v2 (11.23) – May 2005 or later
PPU User's Guide
at:
•HP-UX 11i v3 (11.31)
The Utility Meter software is available from the following:
•The HP Software Depot Web site: http://software.hp.com (search for either “T2805AA” or “T5462A”)
•The
The Utility Meter software is a selectable product in swinstall. (See the manpage
of the swinstall command.)
The Utility Meter software is different from the required PPU Agent software or the WBEM provider software
that is installed on the partitions of a PPU server. The Utility Meter software, version 8.13, is compatible with
the PPU Agent software versions 7.0, or later. The PPU Agent software and the WBEM provider software
both use port 5989 for communication with the Utility Meter.
IMPORTANT:Although technically possible, HP does not recommend installing the Utility Meter software
on a server's partition that is under a PPU contract.
The Utility Meter software, version 8.13, is compatible with the WBEM provider software versions listed
below:
HP-UX has the following dependencies:
•WBEMSvcs A.02.05.08 or later
•Utilization Provider A.01.06
•nPar Provider
HP-UX Application Software
HP Utility Meter software products.
HP-UX 11.23 B.23.01.06.02•
media (CD or DVD) that is sent to a customer when ordering either
swinstall(1M)
for details
•HP-UX 11.31 B.31.01.10.03
1.5 Software19
•vPar Provider
HP-UX 11.23 B.11.23.01.04•
•HP-UX 11.31 B.11.31.01.01
•VM Provider A.03.50 (The Integrity VM package also contains this provider)
Linux has the following dependency:
▲Support Pack 4.07 for RHEL5, RHEL4, RHEL3, SLES10, SLES9
NOTE:The WBEM dependencies listed above pertain to the metered server (the PPU device being metered),
NOT the Utility Meter (that does the metering).
For information about upgrading the Utility Meter software to version 8.13, see Section 2.13: “Upgrading
the Utility Meter Software to Version 8.13”.
1.5.1 Utility Meter Software Dependencies
The Utility Meter software is dependent on the following independent HP software:
•HP Systems Insight Manager (HP SIM) version 5.1 (For details, see Installing the HP Systems Insight
Manager Software.)
•For Utility Ready Storage XP installations: HP StorageWorks XP Command View Advanced Edition
Command Line Interface (CLI) version 6.0 or later (For details, see URS XP Only – Installing the XP CV
AE CLI Software.)
That is, if you have Utility Ready Storage XP devices that need to be metered, then you must also install
the HP StorageWorks XP Command View Advanced Edition Command Line Interface (CLI) version 6.0
(or later) software on the Utility Meter.
1.5.2 Utility Meter Software Back Up
The Utility Meter does not need to be backed up on an ongoing basis because all relevant information is
sent daily to HP. However, HP recommends that an Ignite-image backup is created in case there is a need
to restore the Utility Meter on the same type of hardware.
1.5.3 Utility Meter Directory Structure
CAUTION:Do not write, delete, or modify any files in the following directories, including their subdirectories:
/var/opt/meter•
•/opt/meter
•/etc/opt/meter
These directories are used exclusively by the Utility Meter software. Adding, removing, or modifying files in
these directories affects the operation of the Utility Meter.
The Utility Meter software creates the following new directories and files:
•/opt/meter/bin — Executables for Utility Meter installation and troubleshooting
•/opt/meter/sbin — Executables for HP SIM and sendmail configurations
•/opt/meter/images — gif images for the Utility Meter GUI
•/opt/meter/newconfig — Master copy of all files installed
•/opt/meter/security — PAM library
•/opt/meter/share — Documents, including this guide, and manpages
•/opt/meter/wbem — WBEM libraries for PPU
•/etc/opt/meter — Utility Meter configuration file (meter.xml)
20Introduction
•/var/opt/meter — Location of transport directories and files sent off
•/sbin/init.d/umeter — Startup/shutdown script for Utility Meter software
1.6 Installation and Support Services
The initial installation of the Utility Meter cannot be implemented by the customer. An installation service
(either HP part number HA113A1 Option 57B for PPU or HA113A1 Option 57U for URS) is required
for Utility Meter installation. An HP services representative installs the Utility Meter by using both the
Delivery Guide
However, customers can upgrade, reconfigure, and reinstall the Utility Meter software. For details of installing
the Utility Meter software, see Chapter 2: “Installing and Configuring the Utility Meter Software”.
Hardware maintenance is covered by the standard warranty that comes with the HP Integrity or HP 9000
server. Software support is delivered by the local country's HP Response Center.
(SDG) and the
Utility Meter User’s Guide
1.7 Data Sent to HP
Usage data flows from UPS computing resources (PPU partitions and URS disk arrays) to the Utility Meter.
The Utility Meter encrypts the data and transmits it over the Internet to HP. No usage data, invoices, or other
potentially sensitive information ever flows from HP into your Utility Meter, PPU partitions, or URS devices.
1.8 Missing Usage Reports
IMPORTANT:HP recommends an email address is configured (and monitored) as the Utility Meter's system
contact. This ensures that notification email is sent to the designated Utility Meter's system contacts in case
HP does not receive PPU or URS usage reports from the Utility Meter.
An email alias or distribution list, which can contain more than one person's email address, is recommended
so that the email alias is controlled independently from the Utility Meter's configuration data. Only the meter
email is currently being used. Other email addresses loaded into the meter tied to devices or partitions being
monitored by the meter, are NOT currently being used and can be ignored. Use an email alias with a smallnumber of contacts. For details of configuring a Utility Meter system contact, see Configuring the Utility Meter
Parameters.
Service
(this guide).
PPU and URS usage reports are written to the /var/opt/meter/sent directory. The Utility Meter system
retains the last 90 days of usage reports. For a complete history of your usage reports, go to the Utility
Pricing Solutions (UPS) Web portal. (For details of the UPS portal, see Utility Pricing Solutions Web Portal.)
HP computes the average system usage every day. If on any given day usage data was collected for a
minimum of 23/24 percent of the time the meter was running, the PPU or URS computing resources are
considered to have sufficient usage data to compute the daily average. If HP does not receive sufficient data,
the
missing data rule
Depending on the type of HP Utility contract (PPU or URS), the following usage is billed:
•PPU — The missing data rule is based on the last-computed day’s usage for the first 14 (calendar) days
of missing data. After 14 days, HP assumes 100% utilization for PPU computing resources that did not
report usage.
•URS — The missing data rule is based on the last-computed day’s usage for URS computing resources
that did not report usage.
If, for whatever reason, HP does not receive PPU or URS usage data for two consecutive days, the Utility
Meter system contact is notified through email and HP applies the missing data rule to derive usage for the
PPU or URS computing resources with missing usage data.
You can use the Utility Pricing Solutions Portal (http://www.hp.com/go/payperuse) to determine whether
HP is receiving usage data or if the missing data rule has been applied to derive data.
IMPORTANT:
so that an accurate invoice is delivered to the customer
Most often a problem occurs after one of the following situations:
is triggered.
It is imperative that the customer work with HP to repair any communications breakdown
.
1.6 Installation and Support Services21
•A new PPU partition was created without installing the required WBEM components.
•A new PPU partition was created without installing the PPU Agent software on the partition.
•A new PPU partition was created, the required WBEM components were installed, but the partition
was not configured for being metered at the Meter device. For details, see Verify PPU WBEM
Partition/Server Configuration
•A new PPU partition was created, the PPU Agent software was installed, but not properly configured
by using the appropriate command on the PPU partition. For details, see Verify PPU Agent Configuration.
•The PPU partition configuration information has changed since the PPU WBEM Partition/Server was
added using the Utility Meter GUI.
•A network configuration, for the network that the Utility Meter is installed on, has been changed.
•A proper shutdown was not performed on the PPU partition, resulting in the PPU partition sitting at a
boot prompt and still being detected by one of the other partitions. See Troubleshooting Overview.
•The email or HTTPS configuration on the customer's network was modified and the change has broken
the transport of the usage data to HP.
•The HP Systems Insight Manager (HP SIM) software (or the required 5.1 version) is not installed or is
not properly configured. For details of the HP SIM installation and configuration, see Installing the HP
Systems Insight Manager Software.
•For URS XP installations only: The HP StorageWorks XP Command View Advanced Edition Command
Line Interface (CLI) software (or the required 6.0 version) is not installed or is not configured to avoid
CLI conflicts. For details of the XP CLI installation and configuration, see URS XP Only – Installing the
XP CV AE CLI Software.
See the following information to verify Utility Meter operation or troubleshoot the Utility Meter:
•Verifying operation: Chapter 4: “Verifying Utility Meter Operation”
•Troubleshooting: Chapter 5: “Troubleshooting the Utility Meter”
1.9 Data Transport Methods
HP’s PPU/URS metering system is designed with the customer’s security and confidentiality foremost in mind.
Usage data flows unidirectionally from the Utility Meter to HP’s usage database. The Utility Meter can be
configured with either of the following data transport methods:
•HTTPS – HTTPS is the default data transport between the Utility Meter and HP. SSL encryption, with
1024-bit key, is used to ensure data privacy. The HTTPS connection to HP can be through a proxy
server (optional) if the customer’s network does not permit direct HTTPS connections to the Internet.
HTTPS is the recommended data transport between the Utility Meter and HP.
•email – Customers can also choose to transport data using encrypted email. The email data transport
is unidirectional – it only transmits usage data from the Utility Meter to HP. The Utility Meter does not
receive any email from HP. A disadvantage of this data transport method is the absence of a
“closed-loop” receipt after the information was successfully transmitted to HP.
•CD – Customers who cannot send their usage data over the public Internet, or their Utility Meter does
not have a connection to the public Internet, can physically send usage data to HP on media (CD or
DVD). For details of this procedure, see Transfer Data through CD Task.
CAUTION:The datagram nature of email does not verify that usage data has reached HP. Consequently,
there is no retransmission mechanism to recover from transmission failures. Using the email transport can
result in lost usage data.
For details on verifying the configured data transport method on a fully functioning Utility Meter system, see
Verifying the Utility Meter Data Transport Method.
The frequency of usage reports sent from the Utility Meter to HP are:
•For PPU: 48 times per day per partition
•For URS: 1 time per day per disk array
22Introduction
1.10 Utility Pricing Solutions Web Portal
HP maintains a public Web portal that displays the usage data for UPS computing resources under a PPU
or URS contract. The Utility Pricing Solutions (UPS) Web portal is located at: http://www.hp.com/go/
payperuse. Access to the portal is controlled by a username/password. All users of the portal must first
register for a private account, which is identified by their email address (username). Registration to the
portal is free. The UPS Web portal provides usage information for the following UPS programs:
•Instant Capacity (iCAP)
•Pay per use (PPU)
•Utility Ready Storage (URS)
Customers and HP people already registered for access to the iCAP portal can reuse their logon information
to access PPU and URS information. The account username on the UPS Web portal must be a valid email
account because a one-time password is sent to this email address for initial access to the portal . The user
is forced to change the password after the first successful logon. Note that the password for the portal expires
every 90 days.
Users that have a valid account on the portal, but lost their password, can recover their password by following
this procedure:
1.Go to the portal and sign in with your username and any password.
2.A new sign in screen appears. Click the send me a new password link. A new temporary password
will be sent to you through email.
Users attempting to log in using the wrong credentials are locked out after five failed attempts. If locked out,
users must contact the HP leasing administrator listed on their UPS bill to reaccess the Utility Pricing Solutions
Web portal.
Viewing the usage of a UPS computing resource on the portal is secure because a unique identifier is required
to register a PPU server or URS disk array (see View Device for information about finding the unique identifier
for a PPU WBEM Partition/Server). Additionally, a customer may request that their PPU or URS usage data
is not viewable from the UPS Web portal.
1.11 Ordering
Each of the following items must be ordered from HP to build a Utility Meter:
•An HP 9000 or HP Integrity server to run the Utility Meter software (for details, see Recommended
Hardware)
•The appropriate HP-UX operating system for the Utility Meter hardware:
•For T5462A: either HP-UX 11i v2 or HP-UX 11i v3
HP recommends HP-UX 11i v3.
•HP Utility Meter software and installation service—to ensure the initial Utility Meter software installation
is performed successfully by the appropriate HP personnel, the following HP products must be ordered:
•For Pay per use (PPU):
•For Utility Ready Storage (URS):
The following HP Utility Meter items are included on the HP-UX media (CD or DVD) from the HP factory when
the Utility Meter version 8.13 software product T2805AA is ordered:
For T2805AA: either HP-UX 11i v2, or HP-UX 11i v3•
T2805AA (
•HA113A1 option 57B (Utility Meter installation service for Pay per use)
•T5462A (
•HA113A1 option 57U (Utility Meter installation service for Utility Ready Storage)
HP Utility Pricing Metering Software
HP Utility Ready Stor Utility Meter SW
)•
)
1.10 Utility Pricing Solutions Web Portal23
•The Utility Meter software for either HP-UX 11i v2, or 11i v3—on the appropriate
Software
•The
11i v3)
media
HP Utility Meter User's Guide for version 8.13
HP-UX Instant Information
media
(this guide)—on the appropriate (HP–UX 11i v2, or
HP-UX Application
NOTE:Customers must order the Utility Meter hardware separately from the Utility Meter software. For
details of the recommended Utility Meter hardware, see Recommended Hardware.
24Introduction
2 Installing and Configuring the Utility Meter Software
2.1 Overview
This chapter provides information and procedures for two different audiences:
•HP services representatives who initially install and configure the Utility Meter software on new Utility
Meter hardware that is turned on for the first time
•Utility Meter customers who perform the following tasks on existing Utility Meter hardware that was
previously installed and configured:
•Reconfigure HP-UX system parameters
•Reinstall the Utility Meter software
•Reconfigure the Utility Meter parameters
•Configure newly added XP or EVA disk arrays into an existing Utility Meter for metering
•Configure a newly added PPU WBEM Partition/Server into an existing Utility Meter for metering.
HP services representatives who are initially installing and configuring the Utility Meter software must read
this entire chapter and perform all procedures in this chapter.
Utility Meter customers who are either reconfiguring HP-UX system settings or reinstalling or reconfiguring
the Utility Meter software can begin at the appropriate sections:
•Utility Meter HP-UX system reconfiguration: go to Configuring the HP-UX System Parameters
•Utility Meter software reinstallation: go to Installing the Utility Meter Software
•Utility Meter software reconfiguration: go to Configuring the Utility Meter Parameters
•Configure newly added XP or EVA disk arrays into an existing Utility Meter: go to Add Device
•Configure newly added WBEM PPU devices into an existing Utility Meter: go to Add a PPU WBEM
Partition/Server
This installation and configuration chapter assumes:
•The Utility Meter hardware has been installed.
IMPORTANT:Arrange for the Utility Meter hardware to be rack mounted (with power), and have a
network connection, prior to installing and configuring the Utility Meter software. The Utility Meter
hardware must have a keyboard, mouse, and video (capable of running X Windows applications) for
the Utility Meter software installation and configuration.
•The appropriate version of HP-UX has been installed and configured.
•The network has been properly configured, including any firewall configuration.
•For Utility Ready Storage (URS) installations, the appropriate HP StorageWorks Command View
application software is installed and configured to manage all URS devices. (Note that the Command
View software is installed on hardware separate from the Utility Meter).
•For PPU installations using WBEM to pull reports from the metered partition or server, the appropriate
WBEM software must be installed prior to adding it in the GUI. (Note that the WBEM software is
installed on the metered partition or server, not on the Utility Meter).
The HP-UX operating system is pre-loaded onto the Utility Meter hardware at the HP factory. For HP services
representatives who are performing the initial Utility Meter setup, the initial Utility Meter setup consists of the
following main steps:
1.Have the customer fill out Appendix A “Site Preparation Form for Pay Per Use” or Appendix B “Site
Preparation Form for Utility Ready Storage”. Make sure that this information is accurate and up to date.
2.At first boot of the Utility Meter, fill out the screens presented for items such as: hostname, IP address,
network mask, and DNS servers. This information is taken from the form mentioned in Step 1.
3.Install the version 5.1 HP Systems Insight Manager (HP SIM) software. For more information about this
type of installation, see Installing the HP Systems Insight Manager Software.
2.1 Overview25
4.Install the Utility Meter software. For information about this installation, see Installing the Utility Meter
Software. Note that a reboot of the Utility Meter system and verification of the Utility Meter processes
and services are required.
5.Configure the Utility Meter software parameters by using the Utility Meter application GUI. For more
information about the Utility Meter configuration, see Configuring the Utility Meter Parameters.
6.If there are Utility Ready Storage (URS) XP devices that need to be metered, install the version 6.0 (or
later) HP StorageWorks XP Command View Advanced Edition Command Line Interface (CLI) software.
For more information about this type of installation, see URS XP Only – Installing the XP CV AE CLI
Software.
7.If there are URS XP or EVA devices that need to be metered by the Utility Meter, configure the devices
in the Utility Meter GUI. For more information about this type of configuration, see Utility Meter Devices
Tasks.
8.If there are Pay per use (PPU) server partitions that need to be metered by the Utility Meter, configure
every PPU partition by adding the partitions as a PPU WBEM Partition/Server in the Utility Meter GUI
or configure the partitions with the appropriate PPU Agent software command. For more information
about configuring partitions with PPU Agent software, see Related Documentation for a link to the
User's Guide
9.Verify the Utility Meter operation (see Chapter 4: “Verifying Utility Meter Operation”).
2.2 Skills Required
The Utility Meter software installation and configuration requires the following skills:
•HP-UX operating system concepts, commands, and configuration
PPU
.
•PPU Agent software commands and configuration (for PPU installations that use PPU Agent software)
•CIM commands such as cimserver and cimprovider (for PPU installations that use PPU WBEM
•sendmail experience and understanding of detailed information in the appropriate (HP–UX 11i v2,
or 11i v3)
HP-UX Mailing Services Administrator's Guide
2.3 Before Going to the Customer Site
For initial Utility Meter installation and configuration, make sure you have the following items before going
to the customer site:
•The
•The HP-UX server that is used as the Utility Meter system needs a keyboard, mouse, and video (capable
•The Utility Meter system's password for the user root. You can obtain this password from the customer.
Utility Meter Site Preparation Form
Preparation Form for Pay Per Use” or Appendix B “Site Preparation Form for Utility Ready Storage”.
The preparation form contains the networking and Utility Meter information you need to complete the
Utility Meter installation. You must work with the customer to complete this preparation form.
IMPORTANT:HP recommends that the IP address and hostname of the Utility Meter are entered into
the customer's DNS tables prior to installing and configuring the Utility Meter software. The propagation
of the Utility Meter's IP address and hostname into DNS may take some time to occur.
of running X Windows applications) only for Utility Meter installation and configuration. After installation,
the keyboard, mouse, and video are not required. You must ensure that the customer can provide (or
was included in the order) a keyboard, mouse, and video (capable of running X Windows applications)
or you will need to provide them yourself. (Customers have many keyboard, mouse, and video
alternatives, including: direct connection, KVM switch, Web, remote, and other methods.)
must have all values filled out. For details, see Appendix A “Site
at: http://docs.hp.com.
•Access to the Utility Meter software (either HP product T2805AA for PPU or T5462A for URS):
26Installing and Configuring the Utility Meter Software
Available from the
•
for PPU or “T5462A” for URS). Alternatively, you can download and save the Utility Meter
software's depot file from the
•Also available from the appropriate (HP-UX 11i v2, or 11i v3)
(CD or DVD)
•Access to the version 5.1 HP Systems Insight Manager (HP SIM) software, which is available from the
HP Software Depot
download and save the HP SIM 5.1 software's depot file from the
such as a CD or flash drive.
•This guide – print a copy of it for your reference. Note that this guide is available from the
documentation
Web site. See Locating This Guide for details.
HP Software Depot
HP Software Depot
(http://www.software.hp.com—search for “HP SIM 5.x”). Alternatively, you can
(http://www.software.hp.com—search for either “T2805AA”
to writable media, such as a CD or flash drive.
2.4 Configuring the HP-UX System Parameters
In order for the Utility Meter to connect to the network, you must configure HP-UX networking parameters.
The values for these parameters are contained in the
by the customer. Follow the procedures in this section to configure the HP-UX network parameters for the
initial setup or if you need to make changes to the network information after the initial setup.
IMPORTANT:Make sure that port 5989 is not blocked or used by any other software. If there is a firewall
between the Utility Meter and a PPU partition, then port 5989 must be open. Note that this is true for both
PPU WBEM partitions and PPU partitions running PPU Agent software.
During the initial Utility Meter system (hardware) startup, a system and network configuration dialog is
displayed on the system console. Use the
questions asked.
This dialog can be re-executed at any time by running the /sbin/set_parms command as root.
set_parms(1m)
information by executing this command on an HP-UX 11i v2, or 11i v3 system: man set_parms. After
system initialization, set_parms can be called with the following parameters to alter the configuration:
•hostname – sets the system hostname and domain name. The hostname specified needs to be resolvable
on the public Internet.
•timezone – sets the system time-zone information.
is described in chapter 3, task 5 of the HP-UX installation manual. You can also get set_parms
Utility Meter Site Preparation Form
Utility Meter Site Preparation Form
HP-UX Application Software
HP Software Depot
to provide answers to the
to writable media,
, which is filled out
media
HP Technical
•date_time – set the system date and time interactively.
•root_passwd – set/change the password for the system's root user.
•ip_address – sets the system's Internet Protocol address, netmask, and default route (gateway address.)
Any site-specific configuration of the network should be executed after the initial setup of HP-UX is complete.
For example, ensure that the speed setting of the Utility Meter's LAN interface matches the speed setting of
the Ethernet switch in use.
IMPORTANT:After changing the HP-UX system parameters, the Utility Meter software parameters must be
reconfigured to match the HP-UX system parameters that were changed. See Configuring the Utility Meter
Parameters.
2.5 Installing the HP Systems Insight Manager Software
CAUTION:The HP Systems Insight Manager (HP SIM) version 5.1 software must be installed prior to the
Utility Meter software installation.
The HP SIM version 5.1 software must be installed on the Utility Meter. For details of the HP SIM version 5.1
software installation, see the
located at: http://docs.hp.com/en/netsys.html#HP Systems Insight Manager.
Basically, you use swinstall to install HP SIM 5.1 on the Utility Meter. Be sure to select all subpackages
in the swinstall GUI or specify \* on the command line.
HP Systems Insight Manager 5.1 Installation and Configuration Guide for HP-UX
2.4 Configuring the HP-UX System Parameters27
IMPORTANT:The Utility Meter must be rebooted after the install of HP SIM 5.1. The reboot can take many
minutes due to configuring the HP SIM filesets.
You need to only perform the basic HP SIM installation that is discussed in the following
Manager 5.1 Installation and Configuration Guide for HP-UX
•
Chapter 2 “Installation overview and requirements”
•
Chapter 3 “Installing HP SIM on the CMS for the first time”
NOTE:Configuration of the HP SIM software is not required. The HP SIM software is automatically configured
and started during the Utility Meter software installation.
The HP SIM 5.1 software installation can take up to an hour to complete. A reboot of the Utility Meter system
occurs automatically if this is an initial installation of the HP SIM software.
2.6 Installing the Utility Meter Software
NOTE:You should check the
/www.software.hp.com.
For patch management information, refer to the
available at http://www.docs.hp.com/en/oshpux11iv2.html#Patch Management
For software installation information using SD-UX, see
Computers
http://docs.hp.com/en/B2355-90154/index.html.
Installing, or reinstalling, the Utility Meter 8.13 software may overwrite configuration files that have been
changed since the previous Utility Meter software installation.
, part number B2355-90154, also available on the HP Technical documentation Web site at
HP Software Depot
Patch Management User Guide for HP-UX 11.x Systems
HP Systems Insight
chapters:
Web site for the latest information about patches: http:/
,
Managing HP-UX Software With SD-UX: HP 9000
IMPORTANT:If you are running the swinstall GUI, select all subpackages that are included in the
T2805AA or T5462A bundle. Alternatively, if you are running swinstall on the command line, use /*
when installing T2805AA or T5462A. During the swinstall installation phase, most T2805AA or T5462A
subpackages are not installed because they already were installed during the previous HP SIM 5.1 installation.
The Utility Meter software swinstall takes between 20 minutes and one hour to complete. If you are
installing using the swinstall GUI you will see the installation temporarily hang at 100% Complete,
specifying it is in the “Configure” phase. Do not interrupt the processing in the swinstall GUI or on the
command line—wait until it finishes.
The Utility Meter software is available from the following:
•The HP Software Depot Web site: http://software.hp.com (search for either “T2805AA” or “T5462A”)
•The
Follow the instructions in one of the following sections to install the Utility Meter software:
•Installing the Utility Meter Software from the HP Software Depot
•Installing the Utility Meter Software from the Software Media (CD or DVD)
HP-UX Application Software
HP Utility Meter software products.
media (CD or DVD) that is sent to a customer when ordering either
2.6.1 Installing the Utility Meter Software from the HP Software Depot
Follow this procedure to install the Utility Meter software from the
1.Go to the
2.On the
installations).
3.On the
for PPU or Utility Ready Stor Utility Meter SW for URS) that was returned from the search
in Step 2. Clicking this link displays the Utility Meter Overview page.
HP Software Depot
HP Software Depot
HP Software Depot
at: http://www.software.hp.com.
, search for either “T2805AA” (PPU installations) or “T5462A” (URS
, click the appropriate link (Utility Pricing Metering Software
HP Software Depot
:
28Installing and Configuring the Utility Meter Software
4.After reading the information on the Utility Meter Overview page, click the Installation link, which is
near the bottom of the Utility Meter Overview page. Clicking this link displays the Utility Meter Installation
page.
5.On the Utility Meter Installation page, click the Receive for Free button (near the bottom of the
page) and follow the download instructions for the Utility Meter software's depot file.
6.If the downloaded depot file is not already on the Utility Meter system, copy the depot file to the Utility
Meter system.
7.On the Utility Meter system, log on as root and use the swinstall command to install the Utility
Meter software from the downloaded depot file. In the following example, <path-to-depot> is
representative of the file name you downloaded. Execute the following (appropriate) command to install
the Utility Meter software:
•For PPU installations:
/usr/sbin/swinstall -s <path-to-depot> T2805AA /*
•For URS installations:
/usr/sbin/swinstall -s <path-to-depot> T5462A /*
8.Follow the instructions in Completing the Utility Meter Software Installation to complete and verify the
Utility Meter software installation has been successful.
2.6.2 Installing the Utility Meter Software from the Software Media (CD or DVD)
Follow this procedure to install the Utility Meter software from the appropriate (HP-UX 11i v2, or 11i v3)
HP-UX Application Software
1.On the Utility Meter, log in as root.
2.Insert the
system. Alternatively, the
system running HP-UX, or a copy of the
running HP-UX.
3.If using the locally attached drive, do the following to install the Utility Meter software from the media;
otherwise, go to Step 4:
a.Start the swinstall GUI by executing the following command:
HP-UX Application Software
# /usr/sbin/swinstall
This command starts either:
media (CD or DVD):
media into the optical drive (CD or DVD) on the Utility Meter
HP-UX Application Software
HP-UX Application Software
media may be loaded into a drive on another
media may be on another system,
•The swinstall Graphical User Interface (GUI) — on a system with an X11 graphical display
•The swinstall Terminal User Interface (TUI) — on a system without an X11 graphical
display (for example, the Utility Meter console)
NOTE:The swinstall command automatically mounts the optical drive if it is not already
mounted.
b.Close any swinstall error windows.
c.In the Specify Source window, click the Find Local CD button.
d.In the SD Install window, mark the Utility Meter software (T2805AA or T5462A) bundle for
installation and install the bundle.
e.After the Utility Meter software installation is complete, close the swinstall GUI (or TUI).
You are finished with the Utility Meter software installation and can skip Step 4.
4.If using a software depot on a remote system, do the following:
a.Determine the hostname of the system containing the software depot.
b.Determine the pathname of the software depot on the above system.
c.Using the above information, install the Utility Meter software with the following swinstall
All of the above Utility Meter processes must be running. If any processes are not running, stop and
restart the Utility Meter application by executing the following commands:
1.# /opt/meter/bin/monitor stop
2.# /opt/meter/bin/monitor start
The Utility Meter software installation is now complete. You are now ready to configure the Utility Meter
parameters using the Utility Meter application GUI.
IMPORTANT:After the Utility Meter software is installed, you must perform the procedures in the next
section, Configuring the Utility Meter Parameters.
2.7 Configuring the Utility Meter Parameters
The Utility Meter software has its own set of configuration parameters. You use the Utility Meter application
GUI to enter the configuration parameters into the Utility Meter. These parameters are saved in the
/etc/opt/meter/meter.xml file.
CAUTION:Do not edit the /etc/opt/meter/meter.xml configuration file directly because if you cause
an XML syntax error, the Utility Meter application will not operate correctly. Instead of editing the meter.xml
file, use the Utility Meter GUI to make any changes to the Utility Meter configuration.
Follow the procedure below to enter the Utility Meter parameters. The following procedure assumes:
•You are running the Utility Meter GUI on the Utility Meter system
•A graphical display, running X11, is attached to the Utility Meter system.
Follow this procedure to start the Utility Meter GUI on the Utility Meter system:
30Installing and Configuring the Utility Meter Software
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