HP PAVILION G6 Service Manual

HP Pavilion G6 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2011 Hewlett-Packard
Development Company, L.P.

ATI and ATI Mobility Radeon are
trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Arrandale,
and Core are trademarks of Intel
corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Second Edition: March 2011

Document Part Number: 645877-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 6

Top ....................................................................................................................................................... 6

TouchPad ............................................................................................................................ 6

Lights ................................................................................................................................... 7

Button .................................................................................................................................. 8

Keys ..................................................................................................................................... 9

Front ................................................................................................................................................... 10

Right side ........................................................................................................................................... 11

Left side .............................................................................................................................................. 12

Display ................................................................................................................................................ 14

Bottom ................................................................................................................................................ 15

3 Illustrated parts catalog ............................................................................................................................... 16

Serial number location ........................................................................................................................ 16

Computer major components ............................................................................................................. 17

Display assembly components ........................................................................................................... 22

Mass storage devices ......................................................................................................................... 24

Miscellaneous parts ............................................................................................................................ 25

Sequential part number listing ............................................................................................................ 26

4 Removal and replacement procedures ....................................................................................................... 30

Preliminary replacement requirements ............................................................................................... 30

Tools required .................................................................................................................... 30

Service considerations ....................................................................................................... 30

Plastic parts ....................................................................................................... 30

Cables and connectors ..................................................................................... 31

Drive handling ................................................................................................... 31

Grounding guidelines ......................................................................................................... 32

Electrostatic discharge damage ........................................................................ 32

v

Packaging and transporting guidelines ............................................. 33

Workstation guidelines ..................................................................... 33

Equipment guidelines ....................................................................... 34

Component replacement procedures ................................................................................................. 35

Serial number .................................................................................................................... 35

Computer feet .................................................................................................................... 36

Battery ............................................................................................................................... 37

Service access cover ......................................................................................................... 38

Hard drive .......................................................................................................................... 39

Optical drive ....................................................................................................................... 41

WLAN module .................................................................................................................... 43

Memory module ................................................................................................................. 45

RTC battery ....................................................................................................................... 46

Keyboard ........................................................................................................................... 47

Top cover ........................................................................................................................... 49

Power button board ........................................................................................................... 53

Speaker assembly ............................................................................................................. 54

TouchPad button board ..................................................................................................... 55

USB board ......................................................................................................................... 56

Security cable lock ............................................................................................................. 57

Power connector ................................................................................................................ 58

Display assembly ............................................................................................................... 59

System board ..................................................................................................................... 66

Fan/heat sink assembly ..................................................................................................... 70

Processor ........................................................................................................................... 74

5 Specifications ................................................................................................................................................ 76

Computer specifications ..................................................................................................................... 76

39.6-cm (15.6-in) display specifications ............................................................................................. 77

Hard drive specifications .................................................................................................................... 78

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................................. 79

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications ........................... 80

6 Setup Utility (BIOS) ....................................................................................................................................... 81

Starting Setup Utility ........................................................................................................................... 81

Using Setup Utility .............................................................................................................................. 81

Changing the language of Setup Utility ............................................................................. 81

Navigating and selecting in Setup Utility ............................................................................ 82

Displaying system information ........................................................................................... 82

Restoring factory default settings in Setup Utility .............................................................. 82

Exiting Setup Utility ............................................................................................................ 82

vi

Updating the BIOS ............................................................................................................................. 83

Determining the BIOS version ........................................................................................... 83

Downloading a BIOS update ............................................................................................. 84

7 Backup and recovery .................................................................................................................................... 85

Restore ............................................................................................................................................... 86

Creating restore media ....................................................................................................................... 86

Performing a system restore .............................................................................................................. 87

Restoring using the dedicated recovery partition (select models only) .............................. 87

Restoring using the restore media ..................................................................................... 87

Changing the computer boot order .................................................................................... 89

Backing up and recovering your information ...................................................................................... 89

Using Windows Backup and Restore ................................................................................ 90

Using Windows system restore points ............................................................................... 91

When to create restore points ........................................................................... 91

Create a system restore point ........................................................................... 91

Restore to a previous date and time ................................................................. 91

8 Power cord set requirements ...................................................................................................................... 92

Requirements for all countries or regions ........................................................................................... 92

Requirements for specific countries or regions .................................................................................. 93

9 Recycling ....................................................................................................................................................... 94

Battery ................................................................................................................................................ 94

Display ................................................................................................................................................ 94

Index ................................................................................................................................................................. 100

vii

viii

1 Product description

Category Description Intel® 2nd

Generation

Intel® Previous

Generation

AMD

Discrete UMA Discrete UMA UMA

HP Pavilion G6 Notebook PC √√√√√

Processors Intel® Core™ i7-2620M processor (2.7

GHz, SC turbo up to 3.40 GHz, 4 MB L3),
Dual 35 W

√√

Intel Core i5-2540M processor (2.6 GHz,

SC turbo up to 3.3 GHz, 3 MB L3), Dual
35 W

√√

Intel Core i5-2520M processor (2.5 GHz,

SC turbo up to 3.2 GHz, 3 MB L3), Dual
35 W

√√

Intel Core i5-2410M processor (2.3 GHz,

SC turbo up to 2.9 GHz, 3 MB L3), Dual
35 W

√√

Intel Core i3 2310M (2.1 GHz, 3 MB L3)

Dual 35 W

√√

Intel Core i5-480M processor (2.66 GHz,

SC turbo up to 2.93 GHz, 3 MB L3), Dual
35 W

√√

Intel Core i3-390M processor (2.66 GHz,

3 MB L3), Dual 35 W

√√

Intel Core i3-380M processor (2.53 GHz,

3 MB L3), Dual 35 W

√√

Intel Pentium® P6300 (2.26 GHz, 3 MB

L3), Dual 35 W

√√

Intel Pentium P6200 (2.13 GHz, 3 MB L3),

Dual 35 W

√√

AMD Phenom™ II N970 (2.2 GHz, 2 MB

L2, 1333 MHz, 3.6 GT/s – Quad 35 W

√

AMD Phenom II P960 (1.8 GHz, 2 MB L2,

1066 MHz, 3.6 GT/s – Quad 25 W

√

AMD Phenom II N870 (2.3 GHz, 1.5 MB

L2, 1333 MHz, 3.6 GT/s – Triple 35 W

√

1

Category Description Intel® 2nd

Generation

Intel® Previous

Generation

AMD

Discrete UMA Discrete UMA UMA

AMD Phenom II P860 (2.0 GHz, 1.5 MB

L2, 1066 MHz, 3.6 GT/s – Triple 25 W

√

AMD Phenom II N850 (2.2 GHz, 1.5 MB

L2, 1333 MHz, 3.6GT/s – Triple 35 W

√

AMD Phenom II N660 (3.0 GHz, 2 MB L2,

1333 MHz, 3.6 GT/s – Dual 35 W

√

AMD Phenom II P650 (2.6 GHz, 2 MB L2,

1066 MHz, 3.6 GT/s – Dual 25 W

√

AMD Turion™ II P560 (2.5 GHz, 2 MB L2,

1066 MHz, 3.6 GT/s– Dual 25 W

√

AMD Athlon™ II P360 (2.3 GHz, 1 MB L2,

1066 MHz, 3.6 GT/s– Dual 25 W

√

AMD Athlon II P340 (2.2 GHz, 1 MB L2,

1066 MHz, 3.2 GT/s– Dual 25 W

√

AMD V160™ (2.4 GHz, 512 KB L2, 1066

MHz, 3.2 GT/s) - SC 25 W

√

AMD V140™ (2.3 GHz, 512 KB L2, 1066

MHz, 3.2 GT/s) - SC 25 W

√

Chipset Intel HM`65 Express Chipset √√

Intel HM`55 Express Chipset √√

AMD RS880M + SB820M √

Graphics Intel HD Graphics 3000 √

Intel HD Graphics √

ATI Radeon™ HD 6470M with 512 MB of

dedicated video memory (64Mx16 DDR3,
900 MHz x 4 PCs)

√ √

ATI Radeon HD 6470M with 1 GB of

dedicated video memory (128Mx16
DDR3, 900 MHz x 4 PCs)

√ √

ATI Mobility Radeon™ HD 4250 Graphics √

Support for HD-DVD playback with HD

decoder and DX11 and HDMI

√√√ √

Panel 39.6-cm (15.6-in) HD LED BrightView

(1366 x 768)

√√√√√

16:9 wide aspect ratio √√√√√

Memory 2 customer-accessible/upgradable

SODIMM slots:

● DDR3-1333 MHz Dual Channel

Support

√√√√√

2 Chapter 1 Product description

Category Description Intel® 2nd

Generation

Intel® Previous

Generation

AMD

Discrete UMA Discrete UMA UMA

●

DDR3-1066 MHz Dual Channel
Support (DDR3-1333 downgraded to
DDR3-1066)

√√

Supports up to 8 GB of system memory in

the following configurations:

● 6144 MB (4096 MB × 1 + 2048 x 1) √√√√√

●

4096 MB (4096 MB × 1) √√√√√

●

4096 MB (2048 MB × 2) √√√√√

● 3072 MB (1024 MB × 1 + 2048 MB ×

1)

√√√√√

● 2048 MB (2048 MB × 1) √√√√√

●

2048 MB (1024 MB × 2) √√√√√

Hard drives Supports the following 9.5 mm, 6.35-cm

(2.5 in) SATA hard drives:

●

750 GB, 5400 rpm √√√√√

● 640 GB, 5400 rpm √√√√√

●

500 GB, 7200 rpm √√√√√

●

500 GB, 5400 rpm √√√√√

Supports the following 7 mm, 6.3-cm (2.5

in) SATA hard drives:

● 320 GB, 7200 rpm √√√√√

●

250 GB, 7200 rpm √√√√√

Optical drives 12.7 mm (0.50-in) fixed SATA tray load √√√√√

Supports Zero-Power Sleep mode √√

DVD±RW and CD-RW SuperMulti

Double-Layer Combo Drive with
LightScribe

√√√√√

DVD±RW and CD-RW SuperMulti

Double-Layer Combo (by means of SW
Control) Drive

√√√√√

Blu-ray Disc ROM with DVD±R/RW

SuperMulti Double-Layer Drive with
LightScribe

√√√√√

Blu-ray Disc ROM with DVD±R/RW

SuperMulti Double-Layer (by means of
SW Control) Drive

√√√√√

Webcam

VGA camera (640x480 by 24 frames per
second

), fixed angle, with activity light and

single digital microphone

√√√√√

3

Category Description Intel® 2nd

Generation

Intel® Previous

Generation

AMD

Discrete UMA Discrete UMA UMA

Audio High-definition audio supports:

Microsoft® premium requirements with
HP Altec Lansing speakers

SRS Premium Sound technology

√√√√√

Ethernet Integrated 10/100 network interface card

(NIC)

√√√√√

Integrated wireless local area network

(WLAN) options by way of wireless
module and 2 wireless antennas built into
display assembly

√√√√√

Supports the following WLAN formats:

Intel Centrino® Wireless-N 1000

(802.11b/g/n)

√√√ √

Intel Centrino® Wireless-N 1030 +

Bluetooth (802.11b/g/n)

√√√ √

Atheros AR9285 802.11b/g/n 1x1 WiFi

Adapter

√√√√√

Ralink 5390GN 802.11b/g/n 1x1 WiFi

Adapter

√√√ √

Broadcom 4313 802.11b/g/n 1x1 WiFi and

2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)

√√√√√

Ralink 5390BC8 802.11b/g/n 1x1 WiFi

and Bluetooth 3.0+HS Combo Adapter

√√√ √

External media
card

Digital Media Slot supporting SD, SDHC,
SDXC (UHS104 compliant), and MMC

√√√√√

Internal card One half-size Mini Card slot for WLAN √√√√√

Ports Audio-in (digital microphone) √√√√√

Audio-out (stereo headphone) √√√√√

High-Definition Multimedia Interface

(HDMI) version 1.4 supporting up to
1920x1200 @ 60Hz

√√√√√

Hot plug/unplug with auto-detect for

correct output to wide-aspect vs. standard
aspect video

√√√√√

RJ-45 (Ethernet) √√√√√

Three USB 2.0 ports √√√√√

4 Chapter 1 Product description

Category Description Intel® 2nd

Generation

Intel® Previous

Generation

AMD

Discrete UMA Discrete UMA UMA

VGA (Dsub 15-pin) supporting the

following:

●

2048 x 1536 external resolution @
75Hz

● 2048 x 1536 external resolution @

85Hz

√√√√√

AC Smart Pin adapter √√√√√

Keyboard/
pointing
devices

39.62-cm (15.6-in), full-size keyboard √√√√√

TouchPad with 2 buttons (multitouch

gestures, 2-finger scrolling, pinch zoom,
and taps enabled as default)

√√√√√

Power
requirements

6-cell, 2.22 Ah, 47 Wh battery √√√√√

6-cell, 2.55 Ah, 55 Wh battery √√√ √

Batteries support fast charge √√√√√

65-W AC Smart adapter with localized

cable plug support

√ √√

90-W AC Smart adapter with localized

cable plug support

√ √

Security Kensington Security Lock

Intel AT-p Ready

√√√√√

Operating
system

Preinstalled:

Windows 7® Home Premium (64 bit) √√√√√

FreeDOS √√√√√

Serviceability End-user replaceable parts:

AC adapter √√√√√

Battery (system) √√√√√

Hard drive √√√√√

Memory module √√√√√

Optical drive √√√√√

WLAN cards √√√√√

5

2 External component identification

Top

TouchPad

Component Description

(1)

TouchPad light

●

Off: The TouchPad is on.

● Amber: The TouchPad is off.

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the

TouchPad button to turn the TouchPad on and off.

(3) Left TouchPad button Functions like the left button on an external mouse

(4) TouchPad zone Moves the pointer and selects or activates items on the

screen

(5) Right TouchPad button Functions like the right button on an external mouse

6 Chapter 2 External component identification

Lights

Component Description

(1) TouchPad light ● Off: The TouchPad is on.

●

Amber: The TouchPad is off.

(2) Caps lock light ● White: Caps lock is on.

●

Off: Caps lock is off.

(3)

Power light ● On: The computer is on.

●

Blinking: The computer is in Sleep mode.

●

Off: The computer is off or in Hibernation mode.

(4)

Wireless light

●

White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.

● Amber: All wireless devices are off.

Top 7

Button

Component Description

Power button

●

When the computer is off, press the power button to
turn on the computer.

● When the computer is on, press the power button

briefly to initiate Sleep mode.

●

When the computer is in Sleep mode, press the power
button briefly to exit Sleep mode.

●

When the computer is in Hibernation mode, press the
power button briefly to exit Hibernation mode.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the HP Notebook Reference Guide.

8 Chapter 2 External component identification

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key

(2) fn key Displays system information when pressed in combination

with the esc key

(3)

Windows logo key Displays the Windows Start menu

(4)

Windows applications key Displays a shortcut menu for items beneath the pointer

(5) Action keys Execute frequently used system functions

Top 9

Front

Component Description

Speakers (2) Produce sound

10 Chapter 2 External component identification

Right side

Component Description

(1) Optical drive Plays optical discs, such as CDs, DVDs, and Blu-ray discs

(2) Optical drive light Green: The optical drive is being accessed.

(3) Optical drive button Ejects the media tray of the optical drive.

(4)

USB port Connects an optional USB device

(5) AC adapter light ● Blinking white: The battery is low.

●

Solid white: The computer is connected to external
power.

●

Amber: The computer is charging the battery.

●

Off: The computer is not connected to external power.

(6)

Power connector Connects an AC adapter

(7)

Security cable slot Attaches an optional security cable to the computer

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

Right side 11

Left side

Component Description

(1)

External monitor port Connects an external VGA monitor or projector

(2) Vents (2) Enable airflow to cool internal components

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(3)

RJ-45 (network) jack Connects a network cable

(4)

HDMI port Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or audio
component

(5)

USB ports (2) Connect optional USB devices

(6)

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone

(7)

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, earbuds, a headset, or
television audio

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

12 Chapter 2 External component identification

Component Description

(8) Digital Media Slot Supports the following optional digital card formats:

● MultiMedia Card (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

● Secure Digital Extended Capacity (SDXC) Memory

Card

(9)

Hard drive light ● White: The hard drive is being accessed.

(10)

Power light

●

White: The computer is on.

● Blinking white: The computer is in Sleep mode.

Left side 13

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLANs)

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures still photographs

To use the webcam, select Start > All Programs > Cyberlink
YouCam.

(4) Internal microphone Records sound

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

14 Chapter 2 External component identification

Bottom

Component Description

(1) Battery bay Holds the battery

(2) Vents (5) Enable airflow to cool internal components

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(3)

Battery release latch Releases the battery from the battery bay

(4)

Service cover Provides access to the hard drive, wireless modules, and

memory modules

Bottom 15

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model
number located in the battery bay of the computer.

Component Description

(1) Product name The name affixed to the front of the computer.

(2) Serial number (s/n) An alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician
to determine what components and parts are needed.

(4) Warranty period The duration of the warranty period for the computer.

(5) Model description An alphanumeric identifier used to locate documents, drivers, and

support for the computer.

16 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 17

Item Description Spare part number

(1) 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366

x 768) display assembly:

NOTE: For more information on the display assembly internal component spare part

information, See

Display assembly components on page 22.

● For use in Charcoal Grey computer models 639512-001

●

For use in Ocean Drive computer models 639513-001

●

For use in Sonoma Red computer models 639514-001

● For use in Luminous Rose computer models 639515-001

●

For use in Pewter computer models 639516-001

●

For use in Pacific Blue computer models 639517-001

● For use in Pearl Pink computer models 639518-001

●

For use in Sweet Purple computer models 639519-001

●

For use in Butter Gold computer models 639520-001

(2) Keyboard (includes keyboard cable):

●

For use in the United States, Black 640892-001

●

For use in French Canada, Black 640892-121

● For use in the United States, Pink 651083-001

●

For use in French Canada, Pink 651083-121

(3) Top cover (includes TouchPad board):

● For use in Ocean Drive computer models 639527-001

●

For use in Luminous Rose computer models 639528-001

●

For use in Sweet Purple computer models 639529-001

● For use in Butter Gold computer models 639530-001

●

For use in Pewter computer models 639531-001

●

For use in Charcoal Grey computer models 639532-001

● For use in Sonoma Red computer models 639533-001

●

For use in Pacific Blue computer models 639534-001

●

For use in Pearl Pink computer models 639535-001

(4) Security lock bracket (included with base enclosure)

(5) Power connector (includes cable) 640891-001

(6) USB board 640883-001

(7) Power button board 640884-0011

(8) Optical drive board 640886-001

(9) Speaker assembly (includes cable) 639573-001

(10) Touch Pad button board (with cable) 640885-001

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(11 &

14)

System board (includes replacement thermal material):

●

For use in Intel HM55 UMA computer models 639521-001

●

For use in Intel HM65 UMA computer models 639522-001

● For use in Intel HM55 discrete, 512 M, computer models 639523-001

●

For use in Intel HM55 discrete, 1 GB, computer models 639524-001

●

For use in Intel HM65 discrete, 512 M, computer models 639525-001

● For use in Intel HM65 discrete, 1 GB, computer models 639526-001

●

For use in AMD UMA computer models 640893-001

(12 &

15)

Processor (includes replacement thermal material)

●

Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual
35 W

631252-001

●

Intel Core i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35W631255-001

●

Intel Core i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3), Dual 35W631253-001

●

Intel Core i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3), Dual 35W638039-001

●

Intel Core i3 2310M (2.1 GHz, 3 MB L3) Dual 35 W 638037-001

● Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual

35 W

634693-001

● Intel Core i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W 634692-001

●

Intel Core i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W 625823-001

●

Intel Pentium P6300 (2.26 GHz, 3 MB L3), Dual 35 W 635500-001

● Intel Pentium P6200 (2.13 GHz, 3 MB L3), Dual 35 W 625831-001

●

Phenom II N970 (2.2 GHz, 2 MB L2, 1333 MHz, 3.6GT/s –Quad 35 W 635496-001

●

Phenom II P960 (1.8 GHz, 2 MB L2, 1066 MHz, 3.6GT/s – Quad 25 W 634689-001

● Phenom II N870 (2.3 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s –Triple 35 W 635495-001

●

Phenom II P860 (2.0 GHz, 1.5 MB L2, 1066 MHz, 3.6GT/s –Triple 25 W 634688-001

●

Phenom II N850 (2.2 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s –Triple 35 W 616345-001

● Phenom II N660 (3.0 GHz, 2 MB L2, 1333 MHz, 3.6GT/s –Dual 35 W 635494-001

●

Phenom II P650 (2.6 GHz, 2 MB L2, 1066 MHz, 3.6GT/s – Dual 25 W 634687-001

●

Turion II P560 (2.5 GHz, 2 MB L2, 1066 MHz, 3.6GT/s–Dual 25 W 634691-001

● Athlon II P360 (2.3 GHz, 1 MB L2, 1066 MHz, 3.6GT/s–Dual 25 W 636635-001

●

Athlon II P340 (2.2 GHz, 1 MB L2, 1066 MHz, 3.2GT/s–Dual 25 W 616343-001

●

V

160 (2.4 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W 636634-001

Computer major components 19

Item Description Spare part number

●

V140 (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W 616333-001

(13 &

16)

Fan/heat sink assembly (includes replacement thermal material):

●

For use in AMD UMA computer models 640896-001

● For use in Intel UMA computer models 641024-001

●

For use in Intel discrete computer models 641025-001

(17) Base enclosure 639569-001

(18) Wireless (WLAN) module

●

Atheros AR9285 802.11a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman
Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands

580101-001

●

Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central
African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, the U.S.
Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe

593530–001

●

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)

600370–001

●

Intel Centrino® Wireless-N 1030 + Bluetooth (802.11b/g/n) 631956-001

●

Intel Centrino® Wireless-N 1000 (802.11b/g/n) 593530-001

● Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter 630703-001

●

Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter 630705-001

●

Realtec RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 640926-001

● Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001

●

Atheros AR9285 802.11b/g/n WiFi + Bluetooth Adapter 593127-001

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(19) Memory modules (1066 MHz, DDR3)

●

2 GB PC3-10600 MHz 581096-001

● 4 GB PC3 10600 1333 MHz shared 621569-001

●

1 GB PC3 10600 1333 MHz shared 639738-001

(20) RTC battery (includes mounting adhesive) 449137-001

(21) Hard drive

Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives:

●

750 GB, 5400 rpm 634250-001

● 640 GB, 5400 rpm 603785-001

●

500 GB, 7200 rpm 634925-001

●

500 GB, 5400 rpm 634638-001

Supports the following 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:

●

320 GB, 7200 rpm 634862-001

●

250 GB, 7200 rpm 634861-001

● Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 640878-001

(22) Optical drive (includes optical drive bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 639570-001

Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 639571-001

(23) Hard drive connector board 644525-001

(24) Battery

● 6-cell Li-lon, 2.20 Ah, 47 Wh 593553-001

●

6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001

Rubber Kit (not illustrated, includes bumper and rubber feet) 639572-001

(25) Plastics Kit (includes service access cover) 640889-001

Computer major components 21

Display assembly components

Item Description Spare part number

(1) Display bezel 639509-001

(2) Webcam module 640880-0011

(3) 39.6-cm (15.6-in) high-definition, BrightView LED display panel 641663-001

(4) Display hinges 639511-001

(5) Display hinge covers 640887-001

(6) Display cable 639510-001

(7) Wireless antenna (includes wireless antenna transceivers and cable) 639499-001

(8) Display back cover (includes logo):

●

For use in Pewter computer models 639500-001

● For use in Charcoal Grey computer models 639501-001

● For use in Sonoma Red computer models 639502-001

22 Chapter 3 Illustrated parts catalog

Item Description Spare part number

●

For use in Pacific Blue computer models 639503-001

●

For use in Pearl Pink computer models 639504-001

● For use in Ocean Drive computer models 639505-001

●

For use in Luminous Rose computer models 639506-001

●

For use in Sweet Purple computer models 639507-001

● For use in Butter Gold computer models 639508-001

Display Screw Kit (not illustrated) 640881-001

Display Rubber Kit (not illustrated, includes display bumper strips) 640882-001

Display assembly components 23

Mass storage devices

Item Description Spare part number

(1) Hard drive

Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives:

●

750 GB, 5400 rpm 634250-001

● 640 GB, 5400 rpm 603785-001

●

500 GB, 7200 rpm 634925-001

●

500 GB, 5400 rpm 634638-001

Supports the following 7 mm, 6.3 cm (2.5 in) SATA hard drives:

●

320 GB, 7200 rpm 634862-001

●

250 GB, 7200 rpm 634861-001

(2) Hard drive bracket (included with hard drive)

(3) Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 639570-001

Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 639571-001

Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 640878–001

24 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

AC adapters

● 65-W AC adapter 609939-001

●

90-W AC adapter 620656-001

Power cord, AC, 3 wire, black, 1.83-m 490371-001

TouchPad button board 640885-001

Screw kit

● Phillips 2.0 x 2.0 (pan-head) screw

●

Phillips 3.0 x 1.5 screw

●

Phillips 3.0 x 2.0 screw

● Phillips 3.0 x 3.0 screw

●

Phillips 4.0 x 2.0 (captive) screw

●

Phillips 6.0 x 2.5 screw

● Phillips 10.0 x 2.0 (captive) screw

640879-001

Miscellaneous parts 25

Sequential part number listing

Spare part number Description

449137-001 RTC battery

490371-001 Power cord, AC, 3 wire, black, 1.83-m

640886-001 Optical drive board

580101-001 Atheros AR9285 802.11a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the US Virgin Islands

581096-001 2 GB memory module, 1066 MHz, DDR3

593127-001 Atheros AR9285 802.11b/g/n WiFi + Bluetooth Adapter

593530-001 Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua
New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, Puerto Rico, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593553–001 Battery, 6-cell, 2.20 Ah, 47 Wh

593554-001 Battery, 6-cell, 2.55 Ah, 55 Wh

600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

603785-001 640 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

609939-001 65 W AC adapter

602993-001 Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter

616333-001 V140 processor (2.3GHz, 512K L2, 1066MHz, 3.2GT/s), SC 25W

616343-001 Athlon II P340 processor (2.2GHz, 1MB L2, 1066MHz, 3.2GT/s), Dual 25W

616345-001 Phenom II N850 processor (2.2GHz, 1.5MB L2, 1333MHz, 3.6GT/s), Triple 35W

620656-001 90 W AC adapter

621569-001 4 GB memory module, 10600 1333 MHz shared

26 Chapter 3 Illustrated parts catalog

Spare part number Description

625823-001 Intel Core™ i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W

625831-001 Intel Pentium P6200 processor (2.13 GHz, 3 MB L3), Dual 35 W

630703-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter

630705-001 Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter

631252-001 Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W

631253-001 Intel Core™ i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3), Dual 35 W

631255-001 Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W

631956-001 Intel Centrino® Wireless-N 1030 + Bluetooth 802.11 b/g/n adapter

634250-001 750 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

634638-001 500 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

634687-001 Phenom II P650 processor (2.6GHz, 2MB L2, 1066MHz, 3.6GT/s), Dual 25W

634688-001 Phenom II P860 processor (2.0GHz, 1.5MB L2, 1066MHz, 3.6GT/s), Triple 25W

634689-001 Phenom II P960 processor (1.8GHz, 2MB L2, 1066MHz, 3.6GT/s), Quad 25W

634691-001 Turion II P560 processor (2.5GHz, 2MB L2, 1066MHz, 3.6GT/s), Dual 25W

634692-001 Intel Core™ i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W

634693-001 Intel Core™ i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual 35 W

634861-001 250 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive

634862-001 320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive

634925-001 500 GB, 7200 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive

635494-001 Phenom II N660 processor (3.0GHz, 2MB L2, 1333MHz, 3.6GT/s), Dual 35W

635495-001 Phenom II N870 processor (2.3GHz, 1.5MB L2, 1333MHz, 3.6GT/s), Triple 35W

635496-001 Phenom II N970 processor (2.2GHz, 2MB L2, 1333MHz, 3.6GT/s), Quad 35W

635500-001 Intel Pentium P6300 processor (2.26 GHz, 3 MB L3), Dual 35 W

636634-001 V160 processor (2.4GHz, 512K L2, 1066MHz, 3.2GT/s), SC 25W

636635-001 Athlon II P360 processor (2.3GHz, 1MB L2, 1066MHz, 3.6GT/s), Dual 25W

638039-001 Intel Core™ i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3), Dual 35 W

638037-001 Intel Core i3 2310M processor (2.1 GHz, 3 MB L3), Dual 35 W

639499-001 Wireless antenna (includes wireless antenna transceivers and cable)

639500-001 Display back cover (includes logo) for use in Pewter computer models

639501-001 Display back cover (includes logo) for use in Charcoal Grey computer models

639502-001 Display back cover (includes logo) for use in Sonoma Red computer models

639503-001 Display back cover (includes logo) for use in Pacific Blue computer models

639504-001 Display back cover (includes logo) for use in Pearl Pink computer models

639505-001 Display back cover (includes logo) for use in Ocean Drive computer models

Sequential part number listing 27

Spare part number Description

639506-001 Display back cover (includes logo) for use in Luminous Rose computer models

639507-001 Display back cover (includes logo) for use in Sweet Purple computer models

639508-001 Display back cover (includes logo) for use in Butter Gold computer models

639509-001 Display bezel

639510-001 Display cable

639511-001 Display hinges

639512-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Charcoal Grey

computer models

639513-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Ocean Drive

computer models

639514-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sonoma Red

computer models

639515-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Luminous Rose

computer models

639516-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pewter

computer models

639517-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pacific Blue

computer models

639518-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pearl Pink

computer models

639519-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sweet Purple

computer models

639520-001 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Butter Gold

computer models

639521-001 System board (includes replacement thermal material) for use in Intel HM55 UMA computer

models

639522-001 System board (includes replacement thermal material) for use in Intel HM65 UMA computer

models

639523-001 System board (includes replacement thermal material) for use in Intel HM55 discrete, 512 M,

computer models

639524-001 System board (includes replacement thermal material) for use in Intel HM55 discrete, 1 GB,

computer models

639525-001 System board (includes replacement thermal material) for use in Intel HM65 discrete, 512 M,

computer models

639526-001 System board (includes replacement thermal material) for use in Intel HM65 discrete, 1 GB,

computer models

639527-001 Top cover (includes TouchPad board) for use in Ocean Drive computer models

639528-001 Top cover (includes TouchPad board) for use in Luminous Rose computer models

639529-001 Top cover (includes TouchPad board) for use in Sweet Purple computer models

639530-001 Top cover (includes TouchPad board) for use in Butter Gold computer models

639531-001 Top cover (includes TouchPad board) for use in Pewter computer models

28 Chapter 3 Illustrated parts catalog

Spare part number Description

639532-001 Top cover (includes TouchPad board) for use in Charcoal Grey computer models

639533-001 Top cover (includes TouchPad board) for use in Sonoma Red computer models

639534-001 Top cover (includes TouchPad board) for use in Pacific Blue computer models

639535-001 Top cover (includes TouchPad board) for use in Pearl Pink computer models

639569-001 Base enclosure

639570-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

639571-001 Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

639572-001 Rubber Kit (includes bumper and rubber feet)

639573-001 Speaker assembly (includes cable)

639738-001 1 GB PC3 10600 1333 MHz shared

640878-001 Hard Drive Hardware Kit (includes bracket and screws)

640879-001 Screw Kit

640880-001 Webcam module

640881-001 Display Screw Kit

640882-001 Display Rubber Kit (includes display bumper strips)

640883-001 USB board

640884-001 Power button board

640885-001 Touchpad button board (includes bracket and cable)

640887-001 Display hinge covers

640889-001 Plastics Kit (includes service access cover)

640891-001 Power connector (includes cable)

640892-001 Keyboard (includes keyboard cable) for use in the United States, Black

640892-121 Keyboard for use in French Canada, Black

640893-001 System board (includes replacement thermal material) for use in AMD computer models

640896-001 Fan/heat sink assembly (includes replacement thermal material) for use in AMD computer

models

640926-001 Realtec RTL8191SE 802.11b/g/n 1x1 WiFi Adapter

641024-001 Fan/heat sink assembly (includes replacement thermal material) for use in Intel UMA computer

models

641025-001 Fan/heat sink assembly (includes replacement thermal material) for use in Intel discrete

computer models

644525-001 Hard drive connector board

651083-001 Keyboard for use in the United States, Pink

651083-121 Keyboard for use in French Canada, Pink

Sequential part number listing 29

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

The following tools are needed to complete the removal and replacement procedures:

● Flat-bladed screwdriver

● Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

Before disassembly or assembly procedures, review and adhere to all service considerations.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.

30 Chapter 4 Removal and replacement procedures

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Preliminary replacement requirements 31

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.

An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a
normal cycle. Or the device might function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the computer when removing or installing internal components,

observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

32 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.

● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 33

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

● Conductive tabletop workstations with ground cords of one megohm resistance

● Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

● Metal tote boxes

● Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

34 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.

Serial number

The serial number label, located in the battery bay of the computer, provides important information
that you may need when contacting technical support.

(1) Product name (4) Warranty period

(2) Serial number (5) Model description (select models)

(3) Product number

Component replacement procedures 35

Computer feet

Description Spare part number

Rubber Feet Kit 639572-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the
locations illustrated below.

36 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

6 cell, 2.20 Ah, 47 Wh 593553-001

6 cell, 2.55 Ah, 55 Wh 593554-001

Before disassembling the computer:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

3. Pivot the battery (2) upward and lift it out of the computer (3).

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into
place.

Component replacement procedures 37

Service access cover

Description Spare part number

Plastics Kit (contains only the service access cover) 640889-001

Before removing the service access cover, remove the battery (see Battery on page 37)

1. Position the computer upside down, with the front toward you.

2. Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service access cover to the

computer.

3. Remove the service access cover (2).

Reverse this procedure to install the service access cover.

38 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The

hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also
available in the Hard Drive Hardware Kit.

Description Spare part number

Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives:

750 GB, 5400 rpm 634250-001

640 GB, 5400 rpm 603785–001

500 GB, 7200 rpm 634925-001

500 GB, 5400 rpm 634638-001

Supports the following 7.00 mm, 6.35 cm (2.50 in) SATA hard drives:

320 GB, 7200 rpm 634862-001

250 GB, 7200 rpm 634861-001

Hard Drive Hardware Kit (not illustrated, includes connector, bracket, and screws) 640878-001

Before removing the hard drive, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

Remove the hard drive:

1. Use the rubber tab on the hard drive bracket (1) to move the hard drive to the left and disconnect

it from the hard drive adapter.

2. Lift the hard drive (2) out of the hard drive bay.

Component replacement procedures 39

3. To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the

hard drive bracket to the hard drive.

4. Pull the bracket (2) straight up to remove it from the hard drive.

5. To replace the hard drive adapter, remove the Phillips panhead 2.0 x 2.0 screw (1), and then

disconnect the adapter from the system board at the outside edge (2).

6. Then lift the adapter out at a 45-degree angle (3).

Reverse this procedure to install the hard drive.

40 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

Description Spare part

number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 639570-001

Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 639571-001

Before removing the optical drive:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

Remove the optical drive:

1. Remove the Phillips 6.0 x 2.5 screw (1) that secures the optical drive to the computer.

2. Insert a straightened paper clip (2), into the release access opening in the bezel, and then press

inward.

3. Grasp the bezel and slide the optical drive out of the computer (3).

4. To replace the optical drive bracket, position the optical drive with the optical drive bracket

toward you.

5. Remove the two Phillips 3.0 x 2.0 screws (1) that secure the optical drive bracket to the optical

drive.

Component replacement procedures 41

6. Remove the optical drive bracket (2).

Reverse the above procedure to reassemble and install the optical drive.

42 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part

number

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the US Virgin Islands

580101-001

Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent
and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593530-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
(for model 1.1 only)

600370-001

Intel Centrino® Wireless-N 1030 + Bluetooth (802.11 b/g/n) 631956-001

Intel Centrino® Wireless-N 1000 (802.11 b/g/n) 593530-001

Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter 630703-001

Ralink 5390BC8 802.11b/g/n 1x1 WiFi and Bluetooth 3.0+HS Combo Adapter 630705-001

Realtec RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 640926-001

Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001

Atheros AR9285 802.11b/g/n WiFi + Bluetooth Adapter 593127-001

Before removing the WLAN module, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

Remove the WLAN module:

1. Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless

module.

2. Remove the two Phillips 3.0 x 2.0 screws (3) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 43

3. Remove the WLAN module (4) by pulling it away from the slot at an angle.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a

wireless module authorized for use in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the module and then receive a warning
message, remove the module to restore computer functionality, and then contact technical
support through Help and Support.

NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the

WLAN module slot.

Reverse this procedure to install a WLAN module.

44 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4 GB PC3 10600 1333 MHz shared 621569-001

2 GB PC3 10600 MHz 581096-001

1 GB PC3 10600 1333 MHz shared 639738-001

Before removing the memory module, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

2. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

Component replacement procedures 45

RTC battery

Description Spare part number

RTC battery (includes mounting adhesive) 449137-001

Before removing the RTC battery, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

Remove the RTC battery:

1. Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system

board.

2. Lift the battery (2) out of the computer.

Reverse this procedure to install the RTC battery.

46 Chapter 4 Removal and replacement procedures

Keyboard

Description Spare part number

For use in the United States, Black 640892-001

For use in French Canada, Black 640892-121

For use in the United States, Pink 651083-001

For use in French Canada, Pink 651083-121

Before removing the keyboard, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

Remove the keyboard:

1. Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to

the computer.

2. Using a thin, flat-bladed screwdriver, gently pry loose the three snaps (2) inside the battery bay

to release the top edge keyboard tabs.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

5. Lift the rear edge of the keyboard, and then tilt the keyboard forward onto the palm rest (1).

6. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and

then disconnect the keyboard cable (3) from the system board.

Component replacement procedures 47

7. Remove the keyboard (4).

Reverse this procedure to install the keyboard.

48 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

For use in Ocean Drive computer models 639527-001

For use in Luminous Rose computer models 639528-001

For use in Sweet Purple computer models 639529-001

For use in Butter Gold computer models 639530-001

For use in Pewter computer models 639531-001

For use in Charcoal Grey computer models 639532-001

For use in Sonoma Red computer models 639533-001

For use in Pacific Blue computer models 639534-001

For use in Pearl Pink computer models 639535-001

Before removing the top cover, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (See

Hard drive on page 39).

4. Optical drive (see

Optical drive on page 41).

5. WLAN module (see

WLAN module on page 43).

6. Memory module (see

Memory module on page 45).

7. Keyboard (see

Keyboard on page 47).

Remove the top cover:

1. Turn the computer right-side up, with the front toward you, and open the computer as far as

possible.

Component replacement procedures 49

2. Release the three zero insertion force (ZIF) connectors (1) to which the ZIF cables are attached

and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the
system board.

3. Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer.

4. Close the computer and turn it upside down, with the front toward you.

50 Chapter 4 Removal and replacement procedures

5. Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the

optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure.

NOTE: The four screws along the front edge also serve to secure the speakers inside the base

enclosure.

6. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.

Remove the top cover (2).

NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part.

Component replacement procedures 51

Reverse this procedure to install the top cover.

52 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board 640884-001

Before removing the power button board, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (See

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. WLAN module (see

WLAN module on page 43).

6. Memory module (see

Memory module on page 45)

7. Keyboard (see

Keyboard on page 47)

8. Top cover (see

Top cover on page 49)

Remove the power button board:

1. Turn the top cover upside down with the rear edge toward you.

2. Remove the Phillips 3.0 x 2.0 screw (1) that secures the power button board to the top cover.

3. Lift up and remove the power button board (2).

Reverse this procedure to install the power button board.

Component replacement procedures 53

Speaker assembly

Description Spare part number

Speaker assembly (includes cable) 639573-001

Before removing the speaker assembly, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (see

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. Keyboard (see

Keyboard on page 47)

6. Top cover (see

Top cover on page 49)

Remove the speaker assembly:

1. Disconnect the speaker cable (1) from the system board.

2. Lift up and remove the speakers (2).

Reverse this procedure to install the speaker assembly.

54 Chapter 4 Removal and replacement procedures

TouchPad button board

Description Spare part number

TouchPad button board (includes bracket and cable) 640885-001

Before removing the TouchPad button board, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (see

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. Keyboard (see

Keyboard on page 47)

6. Top cover (see

Top cover on page 49)

Remove the TouchPad button board:

1. Release the zero insertion force (ZIF) connector (1) to which the TouchPad button board cable is

attached, and then disconnect the cable (2) from the TouchPad.

2. Slide the TouchPad bracket to the left (3) and then remove it.

3. Remove the TouchPad button board (4).

Reverse the above procedure to reassemble and install the TouchPad button board.

Component replacement procedures 55

USB board

Description Spare part number

USB board 640883-001

Before removing the USB board, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (see

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. Keyboard (see

Keyboard on page 47)

6. Top cover (see

Top cover on page 49)

Remove the USB board:

1. Position the computer right-side up, with the right side toward you.

2. Release the clips (1) that secure the USB board to the base enclosure.

3. Lift the USB board (2) straight up to remove it from the computer.

Reverse this procedure to install the USB board.

56 Chapter 4 Removal and replacement procedures

Security cable lock

NOTE: The security cable lock is included with the base enclosure, spare part number 639569-001.

Before removing the security cable lock, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (see

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. Keyboard (see

Keyboard on page 47)

6. Top cover (see

Top cover on page 49)

Remove the security cable lock:

1. Remove the two Phillips 4.0 x 2.5 screws that secure the security lock to the base enclosure.

2. Lift the security lock straight up to remove it from the computer.

Reverse this procedure to install the security cable lock.

Component replacement procedures 57

Power connector

Description Spare part number

Power connector (includes cable) 640891-001

Before removing the power connector cable, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (see

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. Keyboard (see

Keyboard on page 47)

6. Top cover (see

Top cover on page 49)

Remove the power connector:

1. Turn the computer right-side up, with the right side toward you.

2. Disconnect the power connector cable (1) from the system board.

3. Lift the power connector (2) from the clips built into the base enclosure.

Reverse this procedure to install the power connector.

58 Chapter 4 Removal and replacement procedures

Display assembly

Description Spare part number

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) BrightView display assembly:

●

For use in Charcoal Grey computer models 639512-001

●

For use in Ocean Drive computer models 639513-001

● For use in Sonoma Red computer models 639514-001

●

For use in Luminous Rose computer models 639515-001

●

For use in Pewter computer models 639516-001

● For use in Pacific Blue computer models 639517-001

●

For use in Pearl Pink computer models 639518-001

●

For use in Sweet Purple computer models 639519-001

● For use in Butter Gold computer models 639520-001

Before removing the display assembly, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Optical drive (see

Optical drive on page 41)

4. WLAN module (see

WLAN module on page 43)

5. Keyboard (see

Keyboard on page 47)

6. Top cover (see

Top cover on page 49)

7. USB board (see

USB board on page 56)

Remove the display assembly:

1. Turn the computer right-side up, with the front toward you.

2. Open the computer as far as possible.

3. Disconnect the display panel cable (1) from the system board and remove it from its routing

channel.

4. Pull the antenna cables through the opening in the base enclosure (2), and then disengage the

cables from the clip in the routing channel leading to the display hinge.

CAUTION: Support the display assembly when removing the display screws in the following

steps. Failure to support the display assembly can result in damage to the assembly and other
components.

5. Remove the five Phillips 6.0 x 2.5 screws (3) that secure the display assembly to the computer.

Component replacement procedures 59

6. Lift the display panel (4) straight up to remove it.

Reverse this procedure to install the display assembly.

60 Chapter 4 Removal and replacement procedures

7. To replace any of the display assembly internal components, remove the following screw covers

and screws:

(1) Two Mylar screw covers on the display bezel bottom edge

(2) Two Phillips 4.0 x 2.5 screws

The display screw covers are included in the Display Rubber Kit, spare part number
640882-001.

8. Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), and

the right side (3) until the bezel disengages from the display back cover.

9. Remove the display bezel (4).

Reverse this procedure to install the display bezel.

Component replacement procedures 61

10. To replace the webcam module (select models only), lift the webcam module as far from the

display enclosure as the webcam module cable allows.

11. Disconnect the webcam module cable (1) from the webcam module, and then remove the

webcam module (2). The webcam module is available using spare part number 640880-001.

Reverse this procedure to install the webcam module.

12. To replace the display hinge covers, remove the three Phillips 4.0 x 2.5 screws (1) that secure

the covers to the display enclosure.

62 Chapter 4 Removal and replacement procedures

13. Remove the display hinge covers (2). The display hinge covers are available using spare part

number 640887-001.

Reverse this procedure to install the display hinge covers.

14. To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display

panel to the display enclosure.

15. Remove the display panel (2) from the display enclosure. The display panel is available using

the spare part number 641663-001.

Reverse this procedure to install the display panel.

Component replacement procedures 63

16. To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each

hinge to the display panel.

17. Remove the display hinges (2) from the display panel. The display hinges are available using

spare part number 639511-001.

Reverse this procedure to install the display hinges.

18. To replace the wireless antenna transceivers, lift up on the silver transceiver (1), and then

release the adhesive material from the display cover.

19. Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable are

available using spare part number 639499-001.

Reverse this procedure to install the display wireless antenna transceivers.

64 Chapter 4 Removal and replacement procedures

20. To remove the display cable from the display panel, lift the tape (1), and disconnect the cable

(2). Then, gently peel the cable away from the display panel (3).

Reverse this procedure to install the display panel.

Component replacement procedures 65

System board

NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and

replacement thermal material.

Description Spare part number

For use in Intel HM55 UMA computer models 639521-001

For use in Intel HM65 UMA computer models 639522-001

For use in Intel HM55 discrete, 512 MB, computer models 639523-001

For use in Intel HM55 discrete, 1 GB, computer models 639524-001

For use in Intel HM65 discrete, 512 MB, computer models 639525-001

For use in Intel HM65 discrete, 1 GB, computer models 639526-001

For use in AMD UMA computer models 640893-001

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

Memory modules (see

Memory module on page 45)

●

WLAN module (see

WLAN module on page 43)

Before removing the system board, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (see

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. WLAN module (see

WLAN module on page 43)

6. Memory module (see

Memory module on page 45)

7. Keyboard (see

Keyboard on page 47)

8. Top cover (see

Top cover on page 49)

9. USB board (see

USB board on page 56)

10. Display assembly (see

Display assembly on page 59)

11. Power connector (see

Power connector on page 58)

Remove the optical drive connector board:

1. Turn the computer right-side up, with the front toward you.

2. Remove the three Phillips 4.0 x 2.5 screws (1) that secure the optical drive connector board to

the computer.

66 Chapter 4 Removal and replacement procedures

3. Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the

system board.

Reverse this procedure to install the optical drive connector board.

4. Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer.

Component replacement procedures 67

5. Lift the system board (2) from the right edge and pull it away from the base enclosure at an

angle.

For AMD computer models, see the following image.

For Intel computer models, see the following image.

68 Chapter 4 Removal and replacement procedures

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

Fan/heat sink assembly (see

Fan/heat sink assembly on page 70)

●

Processor (see

Processor on page 74)

Reverse the disassembly procedure to install the system board.

Component replacement procedures 69

Fan/heat sink assembly

NOTE: The fan/heat sink assembly includes replacement thermal material.

Description Spare part number

For use in AMD UMA computer models 640896-001

For use in Intel UMA computer models 641024-001

For use in Intel discrete computer models 641025-001

Before removing the fan/heat sink assembly, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (See

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. WLAN module (see

WLAN module on page 43)

6. Memory module (see

Memory module on page 45)

7. Keyboard (see

Keyboard on page 47)

8. Top cover (see

Top cover on page 49)

9. USB board (see

USB board on page 56)

10. Display assembly (see

Display assembly on page 59)

11. Power connector (see

Power connector on page 58)

12. System board (see

System board on page 66)

Remove the fan/heat assembly (fan/heat sink appearance may vary):

NOTE: Steps 1 through 5 apply only to computer models equipped with Intel processors.

1. Turn the system board right-side up, with the front toward you.

2. Disconnect the fan cable from the system board (1).

3. Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system

board.

4. Follow the sequence embossed on heat sink to loosen the six Phillips 10.0 x 2.0 captive screws

(3) that secure the fan/heat sink assembly to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.

70 Chapter 4 Removal and replacement procedures

5. Remove the fan/heat sink assembly (4) by lifting it straight up.

NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors.

6. Turn the system board right-side up, with the front toward you.

7. Disconnect the fan cable from the system board (1).

8. Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system

board.

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.

9. Follow the sequence embossed on the heat sink to loosen the six Phillips 10.0 x 2.0 captive

screws (3) that secure the fan/heat sink assembly to the system board.

Component replacement procedures 71

10. Remove the fan/heat sink assembly (4) by lifting straight up.

Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned
from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and
(5), and from the processor (4). Thermal pads and thermal paste must be installed on all surfaces
before the fan/heat sink assembly is reinstalled.

NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,

and processor spare part kits.

The following illustration shows the locations for thermal material on systems with Intel processors.

Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned
from the system board at locations (1), (2), and (4), from the fan/heat sink assembly at locations (3),
(5), and (7), and from the processor (6). Thermal pads and thermal paste must be installed on all
surfaces before the fan/heat sink assembly is reinstalled.

The following illustration shows the locations for thermal material on systems with AMD processors.

72 Chapter 4 Removal and replacement procedures

After applying fresh thermal paste to the components, reverse the above procedure to install the fan/
heat sink assembly.

Component replacement procedures 73

Processor

NOTE: All processor spare part kits include thermal material.

Description Spare part number

Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W 631252-001

Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W 631255-001

Intel Core™ i5-2520M processor (2.5 GHz, SC turbo up to 3.2 GHz, 3 MB L3), Dual 35 W 631253-001

Intel Core™ i5-2410M processor (2.3 GHz, SC turbo up to 2.9 GHz, 3 MB L3), Dual 35 W 638039-001

Intel Core i3 2310M (2.1 GHz, 3 MB L3) Dual 35 W 638037-001

Intel Core™ i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual 35 W 634693-001

Intel Core™ i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W 634692-001

Intel Core™ i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W 625823-001

Intel Pentium P6300 (2.26 GHz, 3 MB L3), Dual 35 W 635500-001

Intel Pentium P6200 (2.13 GHz, 3 MB L3), Dual 35 W 625831-001

Phenom II N970 (2.2GHz, 2MB L2, 1333MHz, 3.6GT/s –Quad 35W 635496-001

Phenom II P960 (1.8GHz, 2MB L2, 1066MHz, 3.6GT/s – Quad 25W 634689-001

Phenom II N870 (2.3GHz, 1.5MB L2, 1333MHz, 3.6GT/s –Triple 35W 635495-001

Phenom II P860 (2.0GHz, 1.5MB L2, 1066MHz, 3.6GT/s –Triple 25W 634688-001

Phenom II N850 (2.2GHz, 1.5MB L2, 1333MHz, 3.6GT/s –Triple 35W 616345-001

Phenom II N660 (3.0GHz, 2MB L2, 1333MHz, 3.6GT/s –Dual 35W 635494-001

Phenom II P650 (2.6GHz, 2MB L2, 1066MHz, 3.6GT/s – Dual 25W 634687-001

Turion II P560 (2.5GHz, 2MB L2, 1066MHz, 3.6GT/s–Dual 25W 634691-001

Athlon II P360 (2.3GHz, 1MB L2, 1066MHz, 3.6GT/s–Dual 25W 636635-001

Athlon II P340 (2.2GHz, 1MB L2, 1066MHz, 3.2GT/s–Dual 25W 616343-001

V160 (2.4GHz, 512K L2, 1066MHz, 3.2GT/s) – SC 25W 636634-001

V140 (2.3GHz, 512K L2, 1066MHz, 3.2GT/s) – SC 25W 616333-001

Before removing the processor, remove the following components:

1. Battery (see

Battery on page 37)

2. Service access cover (see

Service access cover on page 38)

3. Hard drive (See

Hard drive on page 39)

4. Optical drive (see

Optical drive on page 41)

5. WLAN module (see

WLAN module on page 43)

6. Memory module (see

Memory module on page 45)

74 Chapter 4 Removal and replacement procedures

7. Keyboard (see Keyboard on page 47)

8. Top cover (see

Top cover on page 49)

9. USB board (see

USB board on page 56)

10. Display assembly (see

Display assembly on page 59)

11. Power connector (see

Power connector on page 58)

12. System board (see

System board on page 66)

13. Fan/heat sink assembly (see

Fan/heat sink assembly on page 70)

Remove the processor:

1. Turn the processor locking screw (1) one half-turn counterclockwise until you hear a click.

2. Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)

embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures 75

5 Specifications

Computer specifications

Dimensions

Depth 24.5 cm (9.6 in)

Width 37.4 cm (14.7 in)

Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in)

Weight (lowest weight configuration) < 2.5 kg (5.5 lbs)

Input power

Operating voltage 18.5 V dc @ 3.5 A - 65W

Operating current 3.5 A

Temperature

Operating (not writing to optical disc) 0°C to 35°C (32°F to 95°F)

Operating (writing to optical disc) 5°C to 35°C (41°F to 95°F)

Nonoperating -20°C to 60°C (-4°F to 140°F)

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m (-50 ft to 10,000 ft)

Nonoperating -15 m to 12,192 m (-50 ft to 40,000 ft)

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within

this range of temperatures.

76 Chapter 5 Specifications

39.6-cm (15.6-in) display specifications

Dimensions

Height 21.0 cm (8.27 in)

Width 35.9 cm (14.1 in)

Diagonal 39.6 cm (15.6)

Number of colors Up to 16.8 million

Contrast ratio 300:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.259 × 0.259 mm

Format 1280 × 800; HD: 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 4.0 W

Viewing angle ±40° horizontal, +120/-40° vertical (typical)

39.6-cm (15.6-in) display specifications 77

Hard drive specifications

750 GB* 640 GB* 500 GB* 320 GB* 250 GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g 101 g

Interface type SATA SATA SATA SATA SATA

Transfer rate 100 MB/sec 106 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.5 ms 1.0 ms 1.0 ms 1.5 ms 2.0 ms

Average 11.0 ms 14.0 ms 14.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 24.0 ms 22.0 ms 22.0 ms 22.0 ms

Logical blocks 312,581,808 1,250,26

3,728

976,773,168 625,142,448 488,397,168

Disc rotational speed 7200 rpm 5400 rpm 5400 and

7200 rpm

7200 rpm 7200 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

78 Chapter 5 Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive specifications

Applicable disc

Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED

MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD­ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD
+RW, DVD-RAM

Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

Random access time

DVD < 230 ms

CD < 175 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA Mode

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 79

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double­Layer Drive specifications

Applicable disc

Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,

DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM
(Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2,
form 1 and form 2), Photo CD (single and multiple sessions), CD Extra,
CD-R, CD-RW, and CD-TEXT

Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

Random access time

BD < 230 ms

DVD < 180 ms

CD < 180 ms

Cache buffer 4.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD-ROM 10,800 KB/sec

4X BD 18,000 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

1X BD-ROM 4,500 KB/sec

1X BD-R read 4,500 KB/sec

1X BD-RE read 4,500 KB/sec

Transfer mode Multiword DMA Mode

80 Chapter 5 Specifications

6 Setup Utility (BIOS)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility includes settings for the types of peripherals installed, the startup sequence of the computer,
and the amount of system and extended memory.

CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the

computer from operating properly.

Starting Setup Utility

NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility.

▲

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f10.

Using Setup Utility

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

Starting Setup Utility 81

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.

●

To choose a menu or a menu item, use the arrow keys.

● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either

the arrow keys or f5 and f6.

●

To select an item, press enter.

● To close a text box or return to the menu display, press esc.

● To display additional navigation and selection information while Setup Utility is open, press f1.

Displaying system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring factory default settings in Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility factory settings take effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the

factory settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.

82 Chapter 6 Setup Utility (BIOS)

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Setup Utility.

1. Start Setup Utility.

2. If the system information is not displayed, use the arrow keys to select the Main menu.

BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then

press enter.

Updating the BIOS 83

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Access the page on the HP Web site that provides software for your computer:

Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and drivers

update.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:

1. Windows 7—Open Windows Explorer by selecting Start > Computer.

Windows XP—Open Windows Explorer by selecting Start > My Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

84 Chapter 6 Setup Utility (BIOS)

7 Backup and recovery

● Restore

●

Creating restore media

●

Performing a system restore

●

Backing up and recovering your information

Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.

This chapter provides information on the following topics:

●

Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software
feature)

●

Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

●

Backing up your information

●

Recovering a program or driver

85

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash
drive immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP
Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
To check for the presence of a recovery partition, click Start, right-click Computer, click Manage,
and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the
window.

CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that was

preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE: Recovery discs have been included if your computer does not have a recovery partition.

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason
you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting
up the computer for the first time.

NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery

flash drive. Handle these discs or flash drive carefully and keep them in a safe place.

NOTE: If your computer does not include an integrated optical drive, you can use an optional

external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.

Guidelines:

●

Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.

●

The computer must be connected to AC power during this process.

●

Only one set of recovery discs or one recovery flash drive can be created per computer.

NOTE: If you are creating recovery discs, number each disc before inserting it into the optical

drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to
continue the backup creation process.

To create a set of recovery discs or a recovery flash drive:

1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation.

2. Follow the on-screen instructions.

86 Chapter 7 Backup and recovery

Performing a system restore

HP Recovery Manager software allows you to repair or restore the computer to its original factory
state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated
recovery partition (select models only) on the hard drive.

NOTE: A system restore needs to be performed if the computer hard drive has failed or if all

attempts to correct any functional computer issues fail. A system restore should be used as a final
attempt to correct computer issues.

Note the following when performing a system restore:

●

You can restore only the system that you have previously backed up. HP recommends that you
use Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon
as you set up the computer.

●

Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using HP Recovery Manager.

●

HP Recovery Manager restores only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.

Restoring using the dedicated recovery partition (select models only)

When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.

To restore the computer from the recovery partition, follow these steps:

1. Access HP Recovery Manager in either of the following ways:

●

Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Manager.

– or –

●

Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.

2. Click System Recovery in the HP Recovery Manager window.

3. Follow the on-screen instructions.

Restoring using the restore media

1. If possible, back up all personal files.

2. Insert the first recovery disc into the optical drive on your computer or an optional external

optical drive, and then restart the computer.

– or –

Insert the recovery flash drive into a USB port on your computer, and then restart the computer.

NOTE: If the computer does not automatically restart in the HP Recovery Manager, the

computer boot order needs to be changed.

Performing a system restore 87

3. Press f9 at system bootup.

4. Select the optical drive or the flash drive.

5. Follow the on-screen instructions.

88 Chapter 7 Backup and recovery

Changing the computer boot order

To change the boot order for recovery discs:

1. Restart the computer.

2. Press esc while the computer is restarting, and then press f9 for boot options.

3. Select Internal CD/DVD ROM Drive from the boot options window.

To change the boot order for recovery flash drive:

1. Insert the flash drive into a USB port.

2. Restart the computer.

3. Press esc while the computer is restarting, and then press f9 for boot options.

4. Select the flash drive from the boot options window.

Backing up and recovering your information

It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.

How completely you are able to recover your system depends on how recent your backup is.

NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus

attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.

You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:

●

At regularly scheduled times

TIP: Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Guidelines:

●

Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc or an external hard drive. For more information on using system
restore points, refer to

Using Windows system restore points on page 91.

●

Store personal files in the Documents library and back up this folder periodically.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.

Backing up and recovering your information 89

To create a screen shot:

1. Display the screen you want to save.

2. Copy the screen image:

To copy only the active window, press alt+fn+prt sc.

To copy the entire screen, press fn+prt sc.

3. Open a word-processing document, and then select Edit > Paste. The screen image is added to

the document.

4. Save and print the document.

Using Windows Backup and Restore

Guidelines:

●

Be sure that the computer is connected to AC power before you start the backup process.

●

Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.

To create a backup:

1. Select Start > Control Panel > System and Security > Backup and Restore.

2. Follow the on-screen instructions to schedule and create a backup.

NOTE: Windows® includes the User Account Control feature to improve the security of the

computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

90 Chapter 7 Backup and recovery

Using Windows system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created

since the last restore point.

You also can create additional restore points to provide increased protection for your files and
settings.

When to create restore points

●

Before you add or modify software or hardware

●

Periodically, whenever the computer is functioning optimally

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System Protection.

3. Click the System Protection tab.

4. Follow the on-screen instructions.

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System Protection.

3. Click the System Protection tab.

4. Click System Restore.

5. Follow the on-screen instructions.

Backing up and recovering your information 91

8 Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country or
region where the computer is used.

Requirements for all countries or regions

The requirements listed below are applicable to all countries or regions:

●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by each country or region’s power system.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

92 Chapter 8 Power cord set requirements