This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
ATI and ATI Mobility Radeon are trademarks
of Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel and Core are trademarks of
Intel corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fourth Edition: August 2011
Document Part Number: 665584-001
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
options by way of wireless module and 2
wireless antennas built into display assembly
Supports the following WLAN formats:
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4Chapter 1 Product description
CategoryDescriptionIntel®AMD®
DiscreteUMADiscreteUMA
Intel Centrino® Wireless-N 1030 +
●
Bluetooth (802.11b/g/n)
Intel Centrino Wireless-N 1000 (802.11b/
●
g/n) with WiDi
Atheros AR9285 802.11b/g/n 1x1 WiFi
●
Adapter
Ralink 5390GN 802.11b/g/n 1x1 WiFi
●
Adapter
Broadcom 4313 802.11b/g/n 1x1 WiFi
●
and 2070 Bluetooth 2.1+EDR Combo
adapter (BT3.0+HS ready)
Broadcom 4313GN 802.11b/g/n 1x1
●
WiFi Adapter
Broadcom 4313AGN 802.11a/b/g/
●
draft-n WiFi Adapter
Ralink 5390BC8 802.11b/g/n 1x1 WiFi
●
and Bluetooth 3.0+HS Combo Adapter
Realtek 8188GN 802.11b/g/n 1x1 WiFi
●
Adapter
Atheros 9485GN 802.11b/g/n 1x1 WiFi
●
and 3012 Bluetooth 4.0 Combo Adapter
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External media
card
Internal cardOne half-size Mini Card slot for WLAN√√ √ √
PortsAudio-in (digital microphone)√√ √ √
Audio-out (stereo headphone)√√ √ √
High-Definition Multimedia Interface (HDMI)
Hot plug/unplug with auto-detect for correct
RJ-45 (Ethernet)√√ √ √
Three USB 2.0 ports√√ √ √
Realtek 8188BC8 802.11a/b/g/n 2x2
●
WiFi and Bluetooth 3.0+HS Combo
Adapter
Atheros AR9002WB-1NGB 802.11b/g/n
●
1x1 WiFi and Bluetooth 2.1+EDR Combo
Adapter
Digital Media Slot supporting SD, SDHC, SDXC
(UHS104 compliant), and MMC
version 1.4 supporting up to 1920x1200 @ 60
Hz
output to wide-aspect vs. standard aspect video
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5
CategoryDescriptionIntel®AMD®
DiscreteUMADiscreteUMA
VGA (Dsub 15-pin) supporting the following:
2048×1536 external resolution @ 75 Hz
●
1920×1600 external resolution @ 60 Hz
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2048×1536 external resolution @ 60 Hz
●
(for E450 processor)
2560×1600 external resolution @ 60 Hz
●
(for E350 processor)
HDMI v1.4 supporting: up to 1080p,
1920x1200 @ 60 Hz and 1920x1200 @
60 Hz DVI Mode
AC Smart Pin adapter√√ √ √
Keyboard/
pointing devices
TouchPad with 2 buttons (multitouch gestures,
Power
requirements
39.62-cm (15.6-in), full-size keyboard
Textured Pocket Keyboard (Black)
●
Painted Pocket Keyboard (Pink)
●
and taps enabled as default). Taps enabled as
default.
6-cell, 2.22 Ah, 47 Wh battery√√ √ √
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6-cell, 2.55 Ah, 55 Wh battery√√ √ √
Batteries support fast charge√√ √ √
65-W AC Smart adapter with localized cable
plug support
90-W AC Smart adapter with localized cable
plug support
SecuritySecurity lock√√ √ √
Operating
system
Windows® 7® Professional (32 and 64 bit)√√
Windows 7 Home Premium (32 & 64 bit)√√ √ √
Windows 7 Home Basic (32 and 64 bit)√√ √ √
Windows 7 Starter (32 bit)√√
FreeDOS√√ √ √
ServiceabilityEnd-user replaceable parts:
AC adapter√√ √ √
Preinstalled:
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6Chapter 1 Product description
CategoryDescriptionIntel®AMD®
DiscreteUMADiscreteUMA
Battery (system)√√ √ √
Hard drive√√ √ √
Memory module√√ √ √
Optical drive√√ √ √
7
2External component identification
Top
TouchPad
ComponentDescription
(1)
(2)TouchPad on/off buttonTurns the TouchPad on and off. Quickly double-tap the
(3)Left TouchPad buttonFunctions like the left button on an external mouse.
(4)TouchPad zoneMoves the pointer and selects or activates items on the
(5)Right TouchPad buttonFunctions like the right button on an external mouse.
TouchPad light
8Chapter 2 External component identification
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
●
TouchPad button to turn the TouchPad on and off.
screen.
Lights
ComponentDescription
(1) TouchPad light
(2)Caps lock light
(3)
(4)
Power light
Wireless light
Off: The TouchPad is on.
●
Amber: The TouchPad is off.
●
White: Caps lock is on.
●
Off: Caps lock is off.
●
On: The computer is on.
●
Blinking: The computer is in Sleep mode.
●
Off: The computer is off or in Hibernation mode.
●
White: An integrated wireless device, such as a wireless
●
local area network (WLAN) device and/or a
Bluetooth® device, is on.
Amber: All wireless devices are off.
●
Top
9
Button
ComponentDescription
Power button
When the computer is off, press the power button to
●
turn on the computer.
When the computer is on, press the power button
●
briefly to initiate Sleep mode.
When the computer is in Sleep mode, press the power
●
button briefly to exit Sleep mode.
When the computer is in Hibernation mode, press the
●
power button briefly to exit Hibernation mode.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
10Chapter 2 External component identification
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyDisplays system information when pressed in combination
with the esc key.
(3)
(4)
(5)Action keysExecute frequently used system functions.
Windows logo keyDisplays the Windows Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the pointer.
Top
11
Front
ComponentDescription
Speakers (2)Produce sound.
12Chapter 2 External component identification
Right side
ComponentDescription
(1)Optical drivePlays optical discs, such as CDs, DVDs, and Blu-ray discs.
(2)Optical drive lightGreen: The optical drive is being accessed.
(3)
(4) AC adapter light
(5)
(6)
USB portConnects an optional USB device.
Power connectorConnects an AC adapter.
Security cable slotAttaches an optional security cable to the computer.
Blinking white: The battery is low.
●
Solid white: The computer is connected to external
●
power.
Amber: The computer is charging the battery.
●
Off: The computer is not connected to external power.
●
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right side
13
Left side
ComponentDescription
(1)
(2)Vents (2)Enable airflow to cool internal components.
(3)
(4)
(5)
(6)
(7)
External monitor portConnects an external VGA monitor or projector.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
RJ-45 (network) jackConnects a network cable.
HDMI portConnects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio
component.
USB ports (2)Connect optional USB devices.
Audio-in (microphone) jackConnects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Audio-out (headphone) jackProduces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television
audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
14Chapter 2 External component identification
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
ComponentDescription
(8)Digital Media Slot Supports the following optional digital card formats:
MultiMedia Card (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory
●
Card
(9)
(10)
Hard drive light
Power light
White: The hard drive is being accessed.
●
White: The computer is on.
●
Blinking white: The computer is in Sleep mode.
●
Left side
15
Display
ComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2)Webcam lightOn: The webcam is in use.
(3)WebcamRecords video and captures still photographs.
To use the webcam, select Start> All Programs >Cyberlink
YouCam
(4)Internal microphoneRecords sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety andEnvironmental Notices that applies to your country or region. These notices are located in Help and Support.
16Chapter 2 External component identification
Bottom
ComponentDescription
(1)Battery bayHolds the battery.
(2)Vents (5)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(3)
(4)
Battery release latchReleases the battery from the battery bay.
Service doorProvides access to the hard drive, wireless modules, and
memory modules.
Bottom
17
3Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located in the battery bay of the computer.
ComponentDescription
(1)Product nameThe name affixed to the front of the computer.
(2)Serial number (s/n)An alphanumeric identifier that is unique to each product.
(3)Product numberThis number provides specific information about the product’s
hardware components. The product number helps a service
technician to determine what components and parts are needed.
(4)Warranty periodThe duration of the warranty period for the computer.
(5)Model descriptionAn alphanumeric identifier used to locate documents, drivers, and
support for the computer.
18Chapter 3 Illustrated parts catalog
Computer major components
Computer major components
19
ItemDescriptionSpare part number
(1)39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED),
BrightView (1366×768) display assembly:
NOTE: For more information on the display assembly internal component spare part
information, see
(2)Keyboard (includes keyboard cable):
For use in Charcoal Grey computer models645523-001
●
For use in Ocean Drive computer models636378-001
●
For use in Sonoma Red computer models645521-001
●
For use in Luminous Rose computer models645522-001
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For use in Pewter computer models645524-001
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For use in Pacific Blue computer models645525-001
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For use in Pearl Pink computer models645526-001
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For use in Sweet Purple computer models645527-001
●
For use in Butter Gold computer models645528-001
●
For use in the United States, Black636376-001
●
For use in French Canada, Black636376-121
●
Display assembly components on page 27.
For use in the United Kingdom, Black636376-031
●
For use in Germany, Black636376-041
●
For use in France, Black636376-051
●
For use in Italy, Black636376-061
●
For use in Spain, Black636376-071
●
For use in Portugal, Black636376-131
●
For use in Turkey, Black636376-141
●
For use in Saudi Arabia, Black636376-171
●
For use in Hungary, Black636376-211
●
For use in Czechoslovakia, Black636376-221
●
For use in Russia, Black636376-251
●
For use in Europe, Black636376-A41
●
For International use, Black636376-B31
●
For use in the Adriatics, Black636376-BA1
●
For use in Israel, Black636376-BB1
●
For use in Switzerland, Black636376-BG1
●
For use in the Netherlands, Black636376-DH1
●
20Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
For use in Greece, Black636376-DJ1
●
For use in Bulgaria, Black636376–261
●
For use in Thailand, Black636376–281
●
For use in Japan, Black636376–291
●
For use in Taiwan, Black636376–AB1
●
For use in Korea, Black636376–AD1
●
For use in India, Black636376–D61
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For use in the United States, Pink645893-001
●
For use in French Canada, Pink645893-121
●
For use in the United Kingdom, Pink645893-031
●
For use in Germany, Pink645893-041
●
For use in France, Pink645893-051
●
For use in Italy, Pink645893-061
●
For use in Spain, Pink645893-071
●
For use in Portugal, Pink645893-131
●
For use in Turkey, Pink645893-141
●
For use in Saudi Arabia, Pink645893-171
●
For use in Hungary, Pink645893-211
●
For use in Czechoslovakia, Pink645893-221
●
For use in Russia, Pink645893-251
●
For use in Europe, Pink645893-A41
●
For International use, Pink645893-B31
●
For use in the Adriatics, Pink645893-BA1
●
For use in Switzerland, Pink645893-BG1
●
For use in the Netherlands, Pink645893-DH1
●
For use in Greece, Pink645893-DJ1
●
For use in Bulgaria, Pink645893–261
●
For use in Thailand, Pink645893–281
●
For use in Japan, Pink645893–291
●
For use in Taiwan, Pink645893–AB1
●
For use in Korea, Pink645893–AD1
●
For use in Isreal, Pink645893–BB1
●
Computer major components
21
ItemDescriptionSpare part number
(3)Top cover (includes TouchPad board):
(4)Power connector (includes cable) 641137-001
(5)USB board (includes cable)641145-001
(6)Power button board (includes cable)641144-001
(7 &
10)
For use in India, Pink645893–D61
●
For use in Ocean Drive computer models637196-001
●
For use in Luminous Rose computer models641287-001
●
For use in Sweet Purple computer models641297-001
●
For use in Butter Gold computer models641299-001
●
For use in Pewter computer models641291-001
●
For use in Charcoal Grey computer models641289-001
●
For use in Sonoma Red computer models641285-001
●
For use in Pacific Blue computer models641293-001
●
For use in Pearl Pink computer models641295-001
●
System board (includes replacement thermal material):
For use in Intel HM55 UMA computer models636370-001
●
For use in Intel HM65 UMA computer models636373-001
●
For use in Intel HM55 6470 discrete, 512 MB, computer models636371-001
●
For use in Intel HM55 6470 discrete, 1 GB, computer models636372-001
●
For use in Intel HM65 6470 discrete, 512 MB, computer models636374-001
●
For use in Intel HM65 6470 discrete, 512 MB, BACO, computer models650198-001
●
For use in Intel HM65 6470 discrete, 1 GB BACO, computer models650199-001
●
For use in Intel HM65 6470 discrete, 1 GB, computer models636375-001
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For use in AMD UMA computer models638856-001
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For use in AMD 6470 discrete, 512 MB computer models638854-001
●
For use in AMD 6470 discrete, 1 GB computer models638855-001
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For use in AMD E-350 UMA computer models645529-001
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For use in AMD 880MD 6470 discrete, 512 MB, BACO computer models647626-001
●
For use in AMD 880MD 6470 discrete, 1 GB, BACO computer models647627-001
●
For use in AMD A60M UMA computer models649948-001
●
For use in AMD A60M HD6470 discrete, 512 MB computer models649949-001
●
For use in AMD A60M HD6470 discrete, 1 GB computer models649950-001
●
22Chapter 3 Illustrated parts catalog
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