HP Pavilion G4-1010, Pavilion G4-1020, Pavilion g4-1000 Maintenance And Service Manual

HP G4 Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard
Development Company, L.P.

AMD, the AMD Arrow logo, Athlon,
Phenom, Sempron, Turion, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Celeron, Core, and Pentium are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

Second Edition: February 2011

Document Part Number: 635396-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 7

Display ................................................................................................................................... 7

Top ........................................................................................................................................ 8

Button ...................................................................................................................... 8

Keys ........................................................................................................................ 9

Lights ..................................................................................................................... 10

TouchPad ............................................................................................................... 11

Left side ................................................................................................................................ 12

Front ..................................................................................................................................... 13

Right side .............................................................................................................................. 14

Bottom components ................................................................................................................ 15

3 Illustrated parts catalog .................................................................................................. 16

Service tag ............................................................................................................................ 17

Computer major components ................................................................................................... 18

Cable Kit .............................................................................................................................. 24

Display assembly subcomponents ............................................................................................. 25

Mass storage devices ............................................................................................................. 26

Miscellaneous parts ................................................................................................................ 28

Sequential part number listing .................................................................................................. 29

4 Removal and replacement procedures ............................................................................ 35

Preliminary replacement requirements ....................................................................................... 35

Tools required ......................................................................................................... 35

Service considerations ............................................................................................. 35

Plastic parts ............................................................................................. 35

Cables and connectors ............................................................................. 35

Drive handling ......................................................................................... 36

Grounding guidelines .............................................................................................. 36

v

Electrostatic discharge damage .................................................................. 36

Packaging and transporting guidelines ........................................ 38

Component replacement procedures ........................................................................................ 40

Service tag ............................................................................................................. 40

Computer feet ......................................................................................................... 41

Battery ................................................................................................................... 42

Optical drive .......................................................................................................... 43

Hard drive ............................................................................................................. 45

Memory module ...................................................................................................... 47

WLAN module ........................................................................................................ 48

Keyboard ............................................................................................................... 50

Top cover ............................................................................................................... 53

Power button board ................................................................................................. 57

TouchPad button board ............................................................................................ 58

TouchPad LED board ............................................................................................... 59

Speakers ................................................................................................................ 61

Optical drive cable ................................................................................................. 62

USB board ............................................................................................................. 64

Power connector cable ............................................................................................ 65

System board ......................................................................................................... 67

RTC battery ............................................................................................................ 71

Fan and heat sink .................................................................................................... 73

Processor ............................................................................................................... 77

LED board .............................................................................................................. 80

Display assembly .................................................................................................... 81

5 Setup Utility (BIOS) and System Diagnostics .................................................................... 89

Using Setup Utility .................................................................................................................. 89

Starting Setup Utility ................................................................................................ 89

Changing the language of Setup Utility ...................................................................... 89

Navigating and selecting in Setup Utility .................................................................... 90

Displaying system information ................................................................................... 90

Restoring factory settings in Setup Utility ..................................................................... 91

Exiting Setup Utility ................................................................................................. 91

Updating the BIOS .................................................................................................. 91

Determining the BIOS version .................................................................... 92

Downloading a BIOS update ..................................................................... 92

Using System Diagnostics ........................................................................................................ 93

6 Specifications ................................................................................................................. 94

Computer specifications .......................................................................................................... 94

vi

14.0-inch, display specifications .............................................................................................. 95

Hard drive specifications ........................................................................................................ 96

Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive specifications ............... 97

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................ 98

7 Backup and recovery ...................................................................................................... 99

Restore ................................................................................................................................. 99

Creating restore media ......................................................................................................... 100

Performing a system restore ................................................................................................... 101

Restoring using the dedicated recovery partition (select models only) ........................... 101

Restoring using the restore media ............................................................................ 102

Changing the computer boot order .......................................................................... 102

Backing up and recovering your information ........................................................................... 103

Using Windows Backup and Restore ....................................................................... 104

Using Windows system restore points ...................................................................... 104

When to create restore points .................................................................. 104

Create a system restore point ................................................................... 105

Restore to a previous date and time .......................................................... 105

8 Power cord set requirements ........................................................................................ 106

Requirements for all countries ................................................................................................ 106

Requirements for specific countries and regions ....................................................................... 107

9 Recycling ...................................................................................................................... 108

Battery ................................................................................................................................ 108

Display ............................................................................................................................... 108

Index ............................................................................................................................... 114

vii

viii

1 Product description

Category Description Computer

models
equipped with
an AMD
processor

Computer models
equipped with an
Intel processor

Product Name HP G4 Notebook PC √√

Processors AMD Athlon II P360 2.30-GHz processor (1.0-MB

L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)

√

AMD Athlon II P340 2.20-GHz processor (1.0-MB

L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)

√

AMD Phenom II N970 2.20-GHz processor (2.0-MB

L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W)

√

AMD Phenom II N870 2.30-GHz processor (1.5-MB

L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)

√

AMD Phenom II N850 2.20-GHz processor (1.5-MB

L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)

√

AMD Phenom II N660 3.00-GHz processor (2.0-MB

L2 cache, 1333-MHz, 3.6GT/sec, dual core, 35 W)

√

AMD Phenom II P960 1.80-GHz processor (2.0-MB

L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W)

√

AMD Phenom II P860 2.00-GHz processor (1.5-MB

L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)

√

AMD Phenom II P650 2.60-GHz processor (2.0-MB

L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W)

√

AMD Turion II P560 2.50-GHz processor (2.0-MB

L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W)

√

AMD V160 2.40-GHz processor (512-KB L2 cache,

1066-MHz 3.2-GT/sec, single core, 25 W)

√

AMD V140 2.30-GHz processor (512-KB L2 cache,

1066-MHz 3.2-GT/sec, single core, 25 W)

√

Intel i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz)

processor (4-MB L3 cache, dual core, 35 W)

√

1

Category Description Computer

models
equipped with
an AMD
processor

Computer models
equipped with an
Intel processor

Intel i5-480M 2.66-GHz (SC turbo up to 2.93-GHz)

processor (3-MB L3 cache, dual core, 35 W)

√

Intel i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz)

processor (3-MB L3 cache, dual core, 35 W)

√

Intel i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz)

processor (3-MB L3 cache, dual core, 35 W)

√

Intel i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz)

processor (3-MB L3 cache, dual core, 35 W)

√

Intel i3-390M 2.66-GHz processor (3-MB

L3 cache, dual core, 35 W)

√

Intel i3-380M 2.53-GHz processor (3-MB

L3 cache, dual core, 35 W)

√

Intel i3-2310M 2.10-GHz processor (3-MB

L3 cache, dual core, 35 W)

√

Intel Pentium P6300 2.26-GHz processor (3-MB

L3 cache, dual core, 35 W)

√

Intel Pentium P6200 2.13-GHz processor (3-MB

L3 cache, dual core, 35 W)

√

Chipset Northbridge: AMD RS880M and AMD RS880MD

Southbridge: SB820M

√

Intel® HM65 and Intel HM55 Express Chipset √

Graphics Radeon™ HD 6470M switchable discrete graphics with

1 GB (128M×16 DDR3, 900MHz × 4 PCs) or 512 MB
(64M×16 DDR3, 900MHz × 4 PCs) of dedicated video
memory

√√

Intel 3000 and 100 HD graphics √

64-bit S3 package muxless switchable √√

Supports DX11 √√

Mobility Radeon™ HD 4250 Graphics √√

Panel 14.0-in, high-definition (HD), light-emitting diode (LED),

SVA BrightView (1366×768) display;
typical brightness: 200 nits

All display assemblies include 2 wireless local area
network (WLAN) antenna cables

Supports 16:9 wide aspect ratio

Lighted logo on top bezel

√√

2 Chapter 1 Product description

Category Description Computer

models
equipped with
an AMD
processor

Computer models
equipped with an
Intel processor

Memory 2 customer-accessible/upgradable memory module slots √√

Supports dual-channel memory √√

Supports up to 8192 GB of system RAM √√

DDR3/1333-MHz √√

Supports the following configurations:

●

8192-MB total system memory (4096×2; not
supported with Windows® 7 32-bit
operating system)

●

6144-MB total system memory (4096×1 +
2048×1)

●

4096-MB total system memory (4096×1 or
2048×2)

●

3072-MB total system memory (2048×1 +
1024×1)

●

2048-MB total system memory (2048×1 or
1024×2)

●

1024-MB total system memory (1024×1; not
supported with Windows 7 64- or 32-bit operating
system)

√√

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-

in) and 7.0-mm (.28-in) thicknesses

√√

Customer-accessible √√

Serial ATA √√

Supports the following single hard drive configurations:

●

750 GB, 5400 rpm, 9.5 mm

●

640 GB, 5400 rpm, 9.5 mm

●

500 GB, 7200 rpm, 9.5 mm

●

500 GB, 5400 rpm, 9.5 mm

●

320 GB, 7200 rpm, 7.0 mm

●

320 GB, 5400 rpm, 9.5 mm

●

250 GB, 7200 rpm, 7.0 mm

●

250 GB, 5400 rpm, 7.0 mm

√√

Optical drive Fixed √√

Serial ATA √√

3

Category Description Computer

models
equipped with
an AMD
processor

Computer models
equipped with an
Intel processor

12.7-mm tray load √√

Supports Blu-ray ROM with LightScribe DVD ±R/RW

Super Multi Double-Layer Drive

√√

Supports DVD±RW and CD-RW Super Multi Double-

Layer Combo Drive

√√

Supports zero-power optical drive √

Audio and video One digital microphone √√

HD audio √√

Supports SRS Premium Sound √√

2 Pavilion-branded Altec Lansing speakers √√

Low-light HD VGA webcam (fixed, no tilt) with

activity LED, 640×480 by 24 frames per second

√√

Ethernet Integrated 10/100 network interface card (NIC) √√

Wireless Integrated wireless local area network (WLAN) options

by way of wireless module

√√

Two WLAN antennas built into display assembly √√

Support for the following WLAN formats:

●

Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter

●

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

●

Broadcom 4313 802.11b/g/n 1×1 WiFi and
2070 Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)

●

Intel Centrino Wireless-N 1000

●

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

●

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and
Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)

√√

External media
card

HP Multi-Format Digital Media Reader supports the
following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity Memory card

●

Secure Digital Extended Capacity Memory Card
with support of UHS104

√√

4 Chapter 1 Product description

Category Description Computer

models
equipped with
an AMD
processor

Computer models
equipped with an
Intel processor

Ports

●

3-pin AC power

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting up to 1080p,
1920×1200 @ 60Hz and 1920×1200 @ 60Hz in
DVI mode

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 2.0 (3 ports)

●

VGA (Dsub 15 pin) supporting 2048×1056
external resolution @ 75Hz, 1920×1200 external
resolution @ 60Hz, hot plug and unplug and auto­detection for correct output to wide-aspect vs.
standard aspect video

√√

Keyboard/
pointing devices

Full-size, textured, pocket keyboard √√

TouchPad with gesture support √√

Taps enabled by default √√

Power
requirements

90W slim travel AC adapter with localized cable plug
support (3-wire plug with ground pin, supports 3-pin
DC connector)

65W slim travel AC adapter with localized cable plug
support (3-wire plug with ground pin, supports 3-pin
DC connector)

√√

Support for the following batteries:

●

9-cell, 3.00-Ah (100-Wh) Li-ion battery

●

6-cell, 2.80-Ah (62-Wh) Li-ion battery

●

6-cell, 2.55-Ah (55-Wh) Li-ion battery

●

6-cell, 2.20-Ah (47-Wh) Li-ion battery

Supports fast charge on 6-cell batteries

√√

Security Security cable slot √√

5

Category Description Computer

models
equipped with
an AMD
processor

Computer models
equipped with an
Intel processor

Operating
system

Preinstalled:

●

Windows 7 Home Basic 64-bit

●

Windows 7 Home Premium 64-bit

●

Windows 7 Starter (32-bit; only with 500 GB and
smaller hard drives, 2 GB and less of system
memory, Intel Pentium P6200 processor, AMD V­series or Athlon II processor, cannot support
switchable graphics)

●

FreeDOS

√

●

Windows 7 Home Basic 64-bit

●

Windows 7 Home Premium 64-bit

●

Windows 7 Home Professional 64-bit

●

Windows 7 Professional 64- and 32-bit

●

Windows 7 Starter (32-bit; only with 500 GB and
smaller hard drives, 2 GB and less of system
memory, Intel Pentium P6200 processor, AMD V­series or Athlon II processor, cannot support
switchable graphics)

●

FreeDOS

√

Serviceability End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive

●

Memory modules (2)

●

Optical drive

●

WLAN module

√√

6 Chapter 1 Product description

2 External component identification

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with

WLAN devices.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures still photographs. To use

the webcam, select Start > All Programs >
CyberLink YouCam > CyberLink YouCam.

(4) Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Display

7

Top

Button

Component Description

Power button*

●

When the computer is off, press the button to turn
on the computer.

●

When the computer is on, press the button briefly
to initiate Sleep.

●

When the computer is in the Sleep state, press the
button briefly to exit Sleep.

●

When the computer is in Hibernation, press the
button briefly to exit Hibernation.

If the computer has stopped responding and
Windows® shutdown procedures are ineffective, press
and hold the power button for at least 5 seconds to
turn off the computer.

To learn more about your power settings, select Start

> Control Panel > System and Security >
Power Options, or refer to the HP Notebook

Reference Guide.

8 Chapter 2 External component identification

Keys

Item Component Description

(1) esc key Displays system information when pressed in

combination with the fn key.

(2) fn key Displays system information when pressed in

combination with the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Action keys Execute frequently used system functions.

Top

9

Lights

Item Component Description

(1) TouchPad light

●

Off: The TouchPad is on.

●

Amber: The TouchPad is off.

(2) Caps lock light

●

White: Caps lock is on.

●

Off: Caps lock is off.

(3) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(4) Wireless light

●

White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

10 Chapter 2 External component identification

TouchPad

Item Component Description

(1) TouchPad light

●

Off: The TouchPad is on.

●

Amber: The TouchPad is off.

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the

TouchPad on/off button to turn the TouchPad on and
off.

(3) Left TouchPad button Functions like the left button on an external mouse.

(4) TouchPad zone Moves the pointer and selects or activates items on the

screen.

(5) Right TouchPad button Functions like the right button on an external mouse.

Top

11

Left side

Item Component Description

(1) External monitor port Connects an external VGA monitor or projector.

(2) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(3) RJ-45 (network) jack Connects a network cable.

(4) HDMI port Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or
audio component.

(5) USB ports (2) Connect optional USB devices.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7) Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or
television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety, and
Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

(8) Drive light

●

Blinking white: The hard drive is being accessed.

●

Off: The hard drive is idle.

12 Chapter 2 External component identification

Item Component Description

(9) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(10) Digital Media Slot Supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Card

Front

Component Description

Speakers (2) Produce sound.

Front

13

Right side

Item Component Description

(1) Optical drive Reads and writes to an optical disc.

(2) Optical drive light

●

Green: The optical drive is being accessed.

●

Off: The optical drive is off.

(3) USB port Connects an optional USB device.

(4) AC adapter light

●

White: The computer is connected to external
power and the battery is fully charged.

●

Amber: A battery is charging.

●

Off: The computer is not connected to external
power.

(5) Power connector Connects an AC adapter.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.

14 Chapter 2 External component identification

Bottom components

Item Component Description

(1) Battery bay Holds the battery.

(2) Battery release latch Releases the battery from the battery bay.

(3) Vents (5) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

(4) Hard drive bay Holds the hard drive and WLAN device, and contains

the memory module slots.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices in
your country or region. If you replace the module and
then receive a warning message, remove the module
to restore computer functionality, and then contact
technical support through Help and Support.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Bottom components

15

3 Illustrated parts catalog

16 Chapter 3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.

Item Description Function

(1) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(2) Part number/Product number (p/n) This number provides specific information about the

product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.

(3) Model description This is the alphanumeric identifier needed to locate

documents, drivers, and support for the computer.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

Service tag

17

Computer major components

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(1) 14.0-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes

webcam, two microphones, and wireless antenna transceivers and cables)

In butter gold finish 641343-001

In charcoal gray finish 641338-001

In luminous rose finish 641337-001

In ocean drive finish 639447-001

In Pacific blue finish 641340-001

In pearl pink finish 641341-001

In pewter finish 641339-001

In Sonoma red finish 641336-001

In sweet purple finish 641342-001

NOTE: For more display assembly spare part information, see

Display assembly subcomponents on page 25.

(2) Keyboard (includes keyboard cable):

Keyboard with black finish

For use in Brazil 636376-201

For use in Canada 636376-121

For use in Japan* 636376-291

For use in Latin America 636376-161

For use in South Korea* 636376-AD1

For use in Taiwan* 636376-AB1

For use in Thailand* 636376-281

For use in the United States 636376-001

Keyboard with silver finish

For use in Brazil 645893-201

For use in Canada 645893-121

For use in Japan* 645893-291

For use in Latin America 645893-161

For use in South Korea* 645893-AD1

For use in Taiwan* 645893-AB1

For use in Thailand* 645893-281

For use in the United States 645893-001

(3) Top cover (includes TouchPad):

In butter gold finish 641351-001

Computer major components

19

Item Component Spare part number

In charcoal gray finish 641346-001

In luminous rose finish 641345-001

In ocean drive finish 639459-001

In Pacific blue finish 641348-001

In pearl pink finish 641349-001

In pewter finish 641347-001

In Sonoma red finish 641344-001

In sweet purple finish 641350-001

(4) Power button board (includes cable) 639451-001

(5) TouchPad button board (includes cable) 639450-001

(6) TouchPad LED board (includes cable) 640292-001

Cable Kit, includes: 639442-001

(7a) TouchPad cable

(7b) Optical drive cable (includes optical drive connector)

(7c) Hard drive cable

NOTE: See

Cable Kit on page 24 for more Cable Kit spare part information.

(8) Speaker Kit (includes left and right speakers and cable) 639458-001

(9) USB board (includes cable) 639452-001

(10) Power connector cable 639443-001

(11) System board (includes replacement thermal material):

For use only with computer models equipped with an AMD processor:

For use only with computer models equipped with a graphics subsystem with 1024-MB of

discrete video memory

638855-001

For use only with computer models equipped with a graphics subsystem with 512-MB of

discrete video memory

638854-001

For use only with computer models equipped with a graphics subsystem with

UMA video memory

638856-001

For use only with computer models equipped with an Intel processor:

For use only with computer models equipped with an HM65 chipset and a graphics

subsystem with 1024-MB of discrete video memory

636375-001

For use only with computer models equipped with an HM65 chipset and a graphics

subsystem with 512-MB of discrete video memory

636374-001

For use only with computer models equipped with an HM55 chipset and a graphics

subsystem with 1024-MB of discrete video memory

636372-001

20 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use only with computer models equipped with an HM55 chipset and a graphics

subsystem with 512-MB of discrete video memory

636371-001

For use only with computer models equipped with an HM65 chipset and a graphics

subsystem with UMA video memory

636373-001

For use only with computer models equipped with an HM55 chipset and a graphics

subsystem with UMA video memory

636370-001

(12) RTC battery (includes cable and double-sided tape) 637193-001

(13) Processor (includes replacement thermal material)

AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/

sec, dual core, 25 W)

636635-001

AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/

sec, dual core, 25 W)

616343-001

AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/

sec, quad core, 35 W)

635496-001

AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35 W)

635495-001

AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35 W)

616345-001

AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/

sec, dual core, 35 W)

635494-001

AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/

sec, quad core, 25 W)

634689-001

AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35 W)

634688-001

AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec,

triple core, 25 W)

634687-001

AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/

sec, dual core, 25 W)

634691-001

AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec,

single core, 25 W)

636634-001

AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec,

single core, 25 W)

616333-001

Intel i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4-MB

L3 cache, dual core, 35 W)

631252-001

Intel i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3-MB

L3 cache, dual core, 35 W)

634693-001

Intel i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3-MB

L3 cache, dual core, 35 W)

631255-001

Intel i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3-MB

L3 cache, dual core, 35 W)

631253-001

Computer major components

21

Item Component Spare part number

Intel i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3-MB

L3 cache, dual core, 35 W)

638039-001

Intel i3-390M 2.66-GHz processor (3-MB L3 cache, dual core, 35 W) 634692-001

Intel i3-380M 2.53-GHz processor (3-MB L3 cache, dual core, 35 W) 625823-001

Intel i3-2310M 2.10-GHz processor (3-MB L3 cache, dual core, 35 W) 638037-001

Intel Pentium P6300 2.26-GHz processor (3-MB L3 cache, dual core, 35 W) 635500-001

Intel Pentium P6200 2.13-GHz processor (3-MB L3 cache, dual core, 35 W) 625831-001

(14) Fan (includes replacement thermal material) 639460-001

(15) Heat sink (includes replacement thermal material)

For use only with computer models equipped with an AMD processor:

For use only with computer models equipped with a graphics subsystem with

discrete video memory

639462-001

For use only with computer models equipped with a graphics subsystem with

UMA video memory

639463-001

For use only with computer models equipped with an Intel processor:

For use only with computer models equipped with an HM65 chipset and a graphics

subsystem with discrete video memory

641141-001

For use only with computer models equipped with an HM65 chipset and a graphics

subsystem with UMA video memory

641140-001

For use only with computer models equipped with an HM55 chipset and a graphics

subsystem with discrete video memory

637190-001

For use only with computer models equipped with an HM55 chipset and a graphics

subsystem with UMA video memory

637189-001

(16) LED board (includes cable) 640293-001

(17) Base enclosure (includes battery release latch, replacement thermal material,

and 4 rubber feet)

639439-001

Rubber Feet Kit (not illustrated, includes 4 rubber feet) 639455-001

(18) Battery:

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

(19) Optical drive (includes bezel and bracket):

Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive 639449-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 639448-001

(20) Hard drive (2.5-in, SATA, does not include hard drive cable, isolators, or Mylar shield):

750-GB, 5400-rpm 644351-001

640-GB, 5400-rpm 637312-001

22 Chapter 3 Illustrated parts catalog

Item Component Spare part number

500-GB, 7200-rpm 644685-001

320-GB, 7200-rpm 645089-001

320-GB, 5400-rpm 645086-001

250-GB, 7200-rpm 645091-001

Hard Drive Hardware Kit (not illustrated, includes isolators and Mylar shield) 639444-001

(21) Memory modules (2, DDR3, 10600, 1333-MHz)

4 GB 621569-001

2 GB 621565-001

1 GB 639736-001

(22) WLAN module:

For use on all computer models:

Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter 605560-005

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready)

600370-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready)

630705-001

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only on computer models

equipped with an AMD processor

593836-001

Intel Centrino Wireless-N 1000 for use only on computer models equipped

with an Intel processor

593530-001

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use only on computer models

equipped with an Intel processor

630703-001

(23) Service cover (includes 2 captive screws, secured by C-clips) — available in the Plastics Kit, spare part number

639453-001)

Computer major components

23

Cable Kit

Item Component Spare part number

Cable Kit, includes: 639442-001

(1) TouchPad cable

(2) Optical drive cable

(3) Hard drive cable

24 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

(1) Display hinge covers (2) 639446-001

(2) Display bezel 639440-001

(3) Webcam/microphone module 637197-001

(4) 14.0-in, HD, LED, BrightView display panel 639454-001

(5) Display Hinge Kit (includes left and right display hinges and brackets) 639445-001

(6) Display Cable Kit (includes display panel cable and webcam/microphone

module cable)

639441-001

(7) Antenna Kit (includes left and right wireless antenna cables and transceivers) 640294-001

(8) Display enclosure:

In butter gold finish 641335-001

In charcoal gray finish 641330-001

In luminous rose finish 641329-001

Display assembly subcomponents

25

Item Component Spare part number

In ocean drive finish 639438-001

In Pacific blue finish 641332-001

In pearl pink finish 641333-001

In pewter finish 641331-001

In Sonoma red finish 641328-001

In sweet purple finish 641334-001

Display Screw Kit (not illustrated) 639457-001

Mass storage devices

Item Component Spare part number

(1) Hard drive (2.5-in, SATA, does not include hard drive cable, isolators, or Mylar shield):

750-GB, 5400-rpm 644351-001

640-GB, 5400-rpm 637312-001

26 Chapter 3 Illustrated parts catalog

Item Component Spare part number

500-GB, 7200-rpm 644685-001

320-GB, 7200-rpm 645089-001

320-GB, 5400-rpm 645086-001

250-GB, 7200-rpm 645091-001

Hard Drive Hardware Kit, includes: 639444-001

(2) Hard drive isolators (2)

(3) Mylar shield

(4) Optical drive (includes bezel and bracket):

Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive 639449-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 639448-001

Mass storage devices

27

Miscellaneous parts

Component Spare part number

HP Smart AC adapter

90-W PFC RC V HP Smart AC adapter for use with all computer models 609940-001

65-W RC V HP Smart AC adapter for use only with computer models equipped
with an AMD processor

609939-001

90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped
with an Intel processor

609947-001

65-W RC V EM HP Smart AC adapter for use only with computer models equipped
with an Intel processor

609948-001

Power cord (3-pin, black, 1.83-m):

For use with all computer models:

For use in Argentina 490371-D01

For use in Brazil 490371-202

For use in Italy 490371-061

For use in North America 490371-001

For use only with computer models equipped with an Intel processor:

For use in Australia 490371-011

For use in Europe 490371-021

For use in India 490371-D61

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in South Korea 490371-AD1

For use in Taiwan 490371-AB1

For use in Thailand 490371-281

For use in the United Kingdom and Singapore 490371-091

Screw Kit 639456-001

28 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use with all computer models in North America (black, 3-in, 1.83-m)

490371-011 Power cord for use only with computer models equipped with an Intel processor in Australia

(black, 3-in, 1.83-m)

490371-021 Power cord for use only with computer models equipped with an Intel processor in Europe

(black, 3-in, 1.83-m)

490371-031 Power cord for use only with computer models equipped with an Intel processor in the

United Kingdom and Singapore (black, 3-in, 1.83-m)

490371-061 Power cord for use with all computer models in Italy (black, 3-in, 1.83-m)

490371-202 Power cord for use with all computer models in Brazil (black, 3-in, 1.83-m)

490371-281 Power cord for use only with computer models equipped with an Intel processor in Thailand

(black, 3-in, 1.83-m)

490371-291 Power cord for use only with computer models equipped with an Intel processor in Japan

(black, 3-in, 1.83-m)

490371-AA1 Power cord for use only with computer models equipped with an Intel processor in

the People's Republic of China (black, 3-in, 1.83-m)

490371-AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan

(black, 3-in, 1.83-m)

490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea

(black, 3-in, 1.83-m)

490371-D01 Power cord for use with all computer models in Argentina (black, 3-in, 1.83-m)

490371-D61 Power cord for use only with computer models equipped with an Intel processor in India (black, 3-

in, 1.83-m)

593530-001 Intel Centrino Wireless-N 1000 for use only on computer models equipped with an Intel processor

593553-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery

593554-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery

593836-001 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped

with an AMD processor

600370-001 Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready)

605560-005 Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter

609939-001 65-W RC V HP Smart AC adapter for use only with computer models equipped

with an AMD processor

609940-001 90-W PFC RC V HP Smart AC adapter for use with all computer models

609947-001 90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped

with an Intel processor

609948-001 65-W RC V EM HP Smart AC adapter for use only with computer models equipped

with an Intel processor

Sequential part number listing

29

Spare part number Description

616333-001 AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W;

includes replacement thermal material)

616343-001 AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/

sec, dual core, 25W; includes replacement thermal material)

616345-001 AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35W; includes replacement thermal material)

621565-001 2-GB memory module (DDR3, 10600, 1333-MHz)

621569-001 4-GB memory module (DDR3, 10600, 1333-MHz)

625823-001 Intel i3-380M 2.53-GHz processor (3-MB L3 cache, dual core, 35W;

includes replacement thermal material)

625831-001 Intel Pentium P6200 2.13-GHz processor (3-MB L3 cache, dual core, 35W;

includes replacement thermal material)

630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped

with an Intel processor

630705-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready)

631252-001 Intel i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4-MB

L3 cache, dual core, 35W; includes replacement thermal material)

631253-001 Intel i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3-MB

L3 cache, dual core, 35W; includes replacement thermal material)

631255-001 Intel i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3-MB

L3 cache, dual core, 35W; includes replacement thermal material)

634687-001 AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec,

triple core, 25W; includes replacement thermal material)

634688-001 AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35W; includes replacement thermal material)

634689-001 AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/

sec, quad core, 25W; includes replacement thermal material)

634691-001 AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/

sec, dual core, 25W; includes replacement thermal material)

634692-001 Intel i3-390M 2.66-GHz processor (3-MB L3 cache, dual core, 35W;

includes replacement thermal material)

634693-001 Intel i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3-MB L3 cache, dual core, 35W;

includes replacement thermal material)

635494-001 AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/

sec, dual core, 35W; includes replacement thermal material)

635495-001 AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,

triple core, 35W; includes replacement thermal material)

635496-001 AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/

sec, quad core, 35W; includes replacement thermal material)

30 Chapter 3 Illustrated parts catalog

Spare part number Description

635500-001 Intel Pentium P6300 2.26-GHz processor (3-MB L3 cache, dual core, 35W;

includes replacement thermal material)

636370-001 System board for use only with computer models equipped with an Intel processor, HM55 chipset,

and a graphics subsystem with UMA video memory (includes replacement thermal material)

636371-001 System board for use only with computer models equipped with an Intel processor, HM55 chipset,

and a graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)

636372-001 System board for use only with computer models equipped with an Intel processor, HM55 chipset,

and a graphics subsystem with 1024-MB of discrete video memory
(includes replacement thermal material)

636373-001 System board for use only with computer models equipped with an Intel processor, HM65 chipset,

and a graphics subsystem with UMA video memory (includes replacement thermal material)

636374-001 System board for use only with computer models equipped with an Intel processor, HM65 chipset,

and a graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)

636375-001 System board for use only with computer models equipped with an Intel processor, HM65 chipset,

and a graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)

636376-001 Keyboard with black finish for use in the United States (includes cable)

636376-121 Keyboard with black finish for use in Canada (includes cable)

636376-161 Keyboard with black finish for use in Latin America (includes cable)

636376-201 Keyboard with black finish for use in Brazil (includes cable)

636376-281 Keyboard with black finish for use in Thailand (includes cable)*

636376-291 Keyboard with black finish for use in Japan (includes cable)*

636376-AB1 Keyboard with black finish for use in Taiwan (includes cable)*

636376-AD1 Keyboard with black finish for use in South Korea (includes cable)*

636634-001 AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25W;

includes replacement thermal material)

636635-001 AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/

sec, dual core, 25W; includes replacement thermal material)

637189-001 System board for use only with computer models equipped with an Intel processor, HM55 chipset,

and a graphics subsystem with UMA video memory (includes replacement thermal material)

637190-001 System board for use only with computer models equipped with an Intel processor, HM55 chipset,

and a graphics subsystem with discrete video memory (includes replacement thermal material)

637193-001 RTC battery (includes cable and double-sided tape)

637197-001 Webcam/microphone module

637312-001 640-GB, 5400-rpm hard drive (2.5-in, SATA, does not include isolators or Mylar shield)

638037-001 Intel i3-2310M 2.10-GHz processor (3-MB L3 cache, dual core, 35W;

includes replacement thermal material)

Sequential part number listing

31

Spare part number Description

638039-001 Intel i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3-MB

L3 cache, dual core, 35W; includes replacement thermal material)

638854-001 System board for use only with computer models equipped with an AMD processor and a

graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)

638855-001 System board for use only with computer models equipped with an AMD processor and a

graphics subsystem with 1024-MB of discrete video memory
(includes replacement thermal material)

638856-001 System board for use only with computer models equipped with an AMD processor and a

graphics subsystem with UMA video memory (includes replacement thermal material)

639438-001 Display enclosure in ocean drive finish

639439-001 Base enclosure (includes battery release latch, replacement thermal material, and 4 rubber feet)

639440-001 Display bezel

639441-001 Display Cable Kit (includes display panel cable and webcam/microphone module cable)

639442-001 Cable Kit

See

Cable Kit on page 24 for more Cable Kit spare part information.

639443-001 Power connector cable

639444-001 Hard Drive Hardware Kit (includes hard drive isolators and Mylar shield)

639445-001 Display Hinge Kit (includes left and right display hinges and brackets)

639446-001 Display hinge covers

639447-001 14.0-in, HD, LED, BrightView display assembly in ocean drive finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

639448-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes bezel

and bracket)

639449-001 Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive (includes bezel

and bracket)

639450-001 TouchPad button board (includes cable)

639451-001 Power button board (includes cable)

639452-001 USB board (includes cable)

639453-001 Plastics Kit

639454-001 14.0-in, HD, LED, BrightView display panel

639455-001 Rubber Feet Kit (includes 4 rubber feet)

639456-001 Screw Kit

639457-001 Display Screw Kit

639458-001 Speaker Kit (includes left and right speakers and cable)

639459-001 Top cover in ocean drive finish (includes TouchPad)

32 Chapter 3 Illustrated parts catalog

Spare part number Description

639460-001 Fan (includes replacement thermal material)

639462-001 Heat sink for use only with computer models equipped with an AMD processor and a graphics

subsystem with discrete video memory (includes replacement thermal material)

639463-001 Heat sink for use only with computer models equipped with an AMD processor and a graphics

subsystem with UMA video memory (includes replacement thermal material)

639736-001 1-GB memory module (DDR3, 10600, 1333-MHz)

640292-001 TouchPad LED board (includes cable)

640293-001 LED board (includes cable)

640294-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

641140-001 Heat sink for use only with computer models equipped with an Intel processor, HM65 chipset,

and a graphics subsystem with UMA video memory (includes replacement thermal material)

641141-001 Heat sink for use only with computer models equipped with an Intel processor, HM65 chipset,

and a graphics subsystem with discrete video memory (includes replacement thermal material)

641328-001 Display enclosure in Sonoma red finish

641329-001 Display enclosure in luminous rose finish

641330-001 Display enclosure in charcoal grey finish

641331-001 Display enclosure in pewter finish

641332-001 Display enclosure in Pacific blue finish

641333-001 Display enclosure in pearl pink finish

641334-001 Display enclosure in sweet purple finish

641335-001 Display enclosure in butter gold finish

641336-001 14.0-in, HD, LED, BrightView display assembly in Sonoma red finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

641337-001 14.0-in, HD, LED, BrightView display assembly in luminous rose finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

641338-001 14.0-in, HD, LED, BrightView display assembly in charcoal gray finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

641339-001 14.0-in, HD, LED, BrightView display assembly in pewter finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

641340-001 14.0-in, HD, LED, BrightView display assembly in Pacific blue finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

641341-001 14.0-in, HD, LED, BrightView display assembly in pearl pink finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

641342-001 14.0-in, HD, LED, BrightView display assembly in sweet purple finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

641343-001 14.0-in, HD, LED, BrightView display assembly in butter gold finish (includes webcam,

two microphones, and wireless antenna transceivers and cables)

Sequential part number listing

33

Spare part number Description

641344-001 Top cover in Sonoma red finish (includes TouchPad)

641345-001 Top cover in luminous rose finish (includes TouchPad)

641346-001 Top cover in charcoal gray finish (includes TouchPad)

641347-001 Top cover in pewter finish (includes TouchPad)

641348-001 Top cover in Pacific blue finish (includes TouchPad)

641349-001 Top cover in pearl pink finish (includes TouchPad)

641350-001 Top cover in sweet purple finish (includes TouchPad)

641351-001 Top cover in butter gold finish (includes TouchPad)

644351-001 750-GB, 5400-rpm hard drive (2.5-in, SATA, does not include isolators or Mylar shield)

644685-001 500-GB, 7200-rpm hard drive (2.5-in, SATA, does not include isolators or Mylar shield)

645086-001 320-GB, 5400-rpm hard drive (2.5-in, SATA, does not include isolators or Mylar shield)

645089-001 320-GB, 7200-rpm hard drive (2.5-in, SATA, does not include isolators or Mylar shield)

645091-001 250-GB, 7200-rpm hard drive (2.5-in, SATA, does not include isolators or Mylar shield)

645893-001 Keyboard with silver finish for use in the United States (includes keyboard cable)

645893-121 Keyboard with silver finish for use in Canada (includes keyboard cable)

645893-161 Keyboard with silver finish for use in Latin America (includes keyboard cable)

645893-201 Keyboard with silver finish for use in Brazil (includes keyboard cable)

645893-281 Keyboard with silver finish for use in Thailand (includes keyboard cable)

645893-291 Keyboard with silver finish for use in Japan (includes keyboard cable)

645893-AB1 Keyboard with silver finish for use in Taiwan (includes keyboard cable)

645893-AD1 Keyboard with silver finish for use in South Korea (includes keyboard cable)

34 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

Preliminary replacement requirements

35

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon
junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

36 Chapter 4 Removal and replacement procedures

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements

37

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

38 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements

39

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 51 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw and screw lock size and location during removal and
replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.

Item Description Function

(1) Serial number (s/n) This is an alphanumeric identifier that is unique to

each product.

(2) Part number/Product number (p/n) This number provides specific information about the

product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.

(3) Model description This is the alphanumeric identifier needed to locate

documents, drivers, and support for the computer.

(4) Warranty period This number describes the duration of the warranty

period for the computer.

40 Chapter 4 Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare
part number 639455-001. There are 4 rubber feet that attach to the base enclosure in the locations
illustrated below.

Component replacement procedures

41

Battery

Description Spare part number

6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001

6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Slide the battery release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

3. Remove the battery (3) from the computer.

To insert the battery:

1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release

latch will automatically lock into place.)

42 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

Blu-ray ROM with LightScribe DVD ±R/RW Super Multi Double-Layer Drive 639449-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 639448-001

Before removing the optical drive, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

Remove the optical drive:

1. Loosen the two captive screws (1) that secure the service cover to the computer.

2.

Lift the rear edge of the service cover (2) up and forward until it rests at an angle.

3. Remove the service cover. The service cover is available in the Plastics Kit, spare part number

639453-001.

Component replacement procedures

43

4.

Remove the Phillips PM2.5×6.0 screw that secures the optical drive to the computer.

5.

Insert a thin tool, such as an unbent paper clip (1), into the optical drive release hole. (The optical
drive tray releases.)

6. Use the optical drive tray to remove the optical drive (2) from the computer.

7. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel

toward you.

8. Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.

44 Chapter 4 Removal and replacement procedures

9.

Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive cable, hard drive isolators, or

Mylar shield. The hard drive isolators and Mylar shield are included in the Hard Drive Hardware Kit,
spare part number 639444-001. The hard drive cable is included in the Cable Kit, spare part number
639442-001.

Description Spare part number

750-GB, 5400-rpm 644351-001

640-GB, 5400-rpm 637312-001

500-GB, 7200-rpm 644685-001

320-GB, 7200-rpm 645089-001

320-GB, 5400-rpm 645086-001

250-GB, 7200-rpm 645091-001

Before removing the mass storage device, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

5. Remove the service cover (see

Optical drive on page 43).

Remove the hard drive:

1. Disconnect the hard drive cable (1) from the system board.

Component replacement procedures

45

2.

Lift the front edge of the hard drive (2) until it rests at an angle.

3. Remove the hard drive.

4. If it is necessary to replace the hard drive cable (1) or the hard drive isolators (2) from the hard

drive, remove and replace the components. The hard drive cable is included in the Cable Kit,
spare part 639442-001. The hard drive isolators are available in the Hard Drive Hardware Kit,
spare part number 639444-001.

Reverse this procedure to reassemble and install the mass storage device.

46 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4-GB (PC3, 10600, 1333-MHz) 621569-001

2-GB (PC3, 10600, 1333-MHz) 621565-001

1-GB (PC3, 10600, 1333-MHz) 639736-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

5. Remove the service cover (see

Optical drive on page 43).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

2. Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

Component replacement procedures

47

WLAN module

Description Spare part number

For use on all computer models:

Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter 605560-005

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)

600370-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)

630705-001

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped
with an AMD processor

593836-001

Intel Centrino Wireless-N 1000 for use only on computer models equipped with an Intel processor 593530-001

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped
with an Intel processor

630703-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

5.

Remove the service cover (see

Optical drive on page 43).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2. Remove the Phillips PM2.0×4.0 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

48 Chapter 4 Removal and replacement procedures

3.

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: The WLAN module is designed with a notch (4) to prevent incorrect installation into the

WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

Component replacement procedures

49

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number

Keyboard with black finish for use in Brazil [645893–silver] 636376-201

Keyboard with black finish for use in Canada 636376-121

Keyboard with black finish for use in Japan* 636376-291

Keyboard with black finish for use in Latin America 636376-161

Keyboard with black finish for use in South Korea* 636376-AD1

Keyboard with black finish for use in Taiwan* 636376-AB1

Keyboard with black finish for use in Thailand* 636376-281

Keyboard with black finish for use in the United States 636376-001

Keyboard with silver finish for use in Brazil [636376–black] 645893-201

Keyboard with silver finish for use in Canada 645893-121

Keyboard with silver finish for use in Japan* 645893-291

Keyboard with silver finish for use in Latin America 645893-161

Keyboard with silver finish for use in South Korea* 645893-AD1

Keyboard with silver finish for use in Taiwan* 645893-AB1

Keyboard with silver finish for use in Thailand* 645893-281

Keyboard with silver finish for use in the United States 645893-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

5. Remove the optical drive (see

Optical drive on page 43).

50 Chapter 4 Removal and replacement procedures

Remove the keyboard:

1. Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer.

2. Rest the computer on its left side.

3. Open the computer.

4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back

of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

Component replacement procedures

51

6.

Lift the rear edge of the keyboard (1), and then swing the keyboard (2) up and forward until it
rests upside down on the palm rest.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

then disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

52 Chapter 4 Removal and replacement procedures

Top cover

NOTE: The top cover spare part kit includes the TouchPad.

Description Spare part number

In butter gold finish 641351-001

In charcoal gray finish 641346-001

In luminous rose finish 641345-001

In ocean drive finish 639459-001

In Pacific blue finish 641348-001

In pearl pink finish 641349-001

In pewter finish 641347-001

In Sonoma red finish 641344-001

In sweet purple finish 641350-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:

●

Power button board and cable (see

Power button board on page 57)

●

TouchPad button board and cable (see

TouchPad button board on page 58)

●

TouchPad LED board and cable (see

TouchPad LED board on page 59)

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

Component replacement procedures

53

3.

Remove the nine Phillips PM2.5×7.0 screws that secure the top cover to the computer.

4. Remove the following screws:

(1) Two Phillips PM 2.5×4.0 screws in the hard drive bay

(2) One Philllips PM2.5×6.0 screw near the memory module bay

(3) One Philllips PM2.5×6.0 screw on the right side of the hard drive bay

(4) Three Phillips PM2.5×6.0 screws in the battery bay

5. Turn the computer right-side up, with the front toward you.

6. Open the computer.

54 Chapter 4 Removal and replacement procedures

7.

Release the ZIF connectors to which the following cables are attached, and then disconnect the
cables from the system board:

(1) Power button board cable (included with the power button board spare part kit)

(2) TouchPad cable (included in the Cable Kit, spare part number 639442-001)

(3) TouchPad button board cable (included with the TouchPad button board spare part kit)

8. Lift the front edge of the top cover (1) until the left and right sides disengage from the base

enclosure.

Component replacement procedures

55

9.

Remove the top cover (2).

Reverse this procedure to install the top cover.

56 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board (includes cable) 639451-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

2. Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.

3. Remove the power button board and cable (2).

Reverse this procedure to install the power button board.

Component replacement procedures

57

TouchPad button board

Description Spare part number

TouchPad button board (includes cable) 639450-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the front toward you.

2. Release the ZIF connector to which the TouchPad LED board cable is connected, and then

disconnect the TouchPad LED board cable (1) from the TouchPad button board.

3.

Release the tape (2) that secures the TouchPad button board cable to the top cover.

4.

Lift the front edge of the TouchPad button board (3) until it is released from the clips built into the
top cover.

58 Chapter 4 Removal and replacement procedures

5.

Remove the TouchPad button board (4) and cable.

Reverse this procedure to install the TouchPad button board and cable.

TouchPad LED board

Description Spare part number

TouchPad LED board (includes cable) 640292-001

Before removing the TouchPad LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Component replacement procedures

59

Remove the TouchPad LED board and cable:

1. Turn the top cover upside down, with the front toward you.

2.

Release the ZIF connector (1) to which the TouchPad LED board cable is connected, and then
disconnect the TouchPad LED board cable (2) from the TouchPad button board.

3. Detach the TouchPad LED board (2) from the top cover. (The TouchPad LED board is attached to

the top cover with double-sided tape.)

4. Remove the TouchPad LED board and cable.

Reverse this procedure to install the TouchPad LED board and cable.

60 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers and cable) 639458-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Remove the TouchPad LED board and cable:

1. Disconnect the speaker cable (1) from the system board.

2. Release the speaker cable from the clips built into the base enclosure (2).

3. Remove the speakers (3).

Component replacement procedures

61

Reverse this procedure to install the speakers.

Optical drive cable

NOTE: The optical drive cable is included in the Cable Kit, spare part number 639442-001. The

optical drive cable includes the optical drive connector.

Before removing the optical drive cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

●

Speakers (see

Speakers on page 61)

Remove the optical drive cable:

1. Close the computer.

2.

Turn the computer upside down, with the front toward you.

3. Release the clips (1) that secure the optical drive connector to the base enclosure.

62 Chapter 4 Removal and replacement procedures

4.

Release the optical drive connector (2) from the base enclosure.

5. Turn the computer right-side up, with the front toward you.

6.

Open the computer.

7. Disconnect the optical drive cable (1) from the system board.

8.

Release the optical drive cable (2) from the clips built into the base enclosure.

9. Remove the optical drive cable.

Reverse this procedure to install the optical drive cable.

Component replacement procedures

63

USB board

Description Spare part number

USB board (includes cable) 639452-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Remove the USB board:

1. Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect the

USB board cable (2) from the system board.

2.

Remove the Phillips PM2.5×6.0 screw (3) that secures the USB board to the base enclosure.

3.

Remove the USB board (4) and cable.

64 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the USB board.

Power connector cable

Description Spare part number

Power connector cable 639443-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Remove the power connector cable:

1. Disconnect the power connector cable (1) from the system board.

2.

Release the power connector cable (2) from the clip built into the base enclosure.

Component replacement procedures

65

3.

Remove the power connector (3) from the clip built into the base enclosure.

Reverse this procedure to install the power connector cable.

66 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use only with computer models equipped with an AMD processor:

For use only with computer models equipped with a graphics subsystem with 1024-MB of
discrete video memory

638855-001

For use only with computer models equipped with a graphics subsystem with 512-MB of
discrete video memory

638854-001

For use only with computer models equipped with a graphics subsystem with UMA video memory 638856-001

For use only with computer models equipped with an Intel processor:

For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
1024-MB of discrete video memory

636375-001

For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
512-MB of discrete video memory

636374-001

For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
1024-MB of discrete video memory

636372-001

For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
512-MB of discrete video memory

636371-001

For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
UMA video memory

636373-001

For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
UMA video memory

636370-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

WLAN module (see

WLAN module on page 48)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Component replacement procedures

67

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

Memory module (see

Memory module on page 47)

●

RTC battery (see

RTC battery on page 71)

●

Fan and heat sink (see

Fan and heat sink on page 73)

●

Processor (see

Processor on page 77)

Remove the system board:

1. Disconnect the following cables from the system board:

(1) LED board cable

(2) Speaker cable

(3) Optical drive cable

(4) Display panel cable

2. Disconnect the power connector cable (1) from the system board.

68 Chapter 4 Removal and replacement procedures

3.

Release the ZIF connector to which the USB board cable is attached, and then disconnect the USB
cable (2) from the system board.

4. Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.

5. Lift the right side of the system board (2) until it rests at an angle.

Component replacement procedures

69

6.

Remove the system board (3) by sliding it up and to the right at an angle.

NOTE: System boards for use with computer models equipped with an AMD processor have the

Southbridge chip located on the bottom of the board. A thermal pad is used on the Southbridge
chip (1) and the base enclosure heat sink (2) that services it. The thermal material must be
thoroughly cleaned from the surfaces of the system board and the heat sink attached to the base
enclosure each time the system board is removed. Replacement thermal material is included with
all base enclosure and system board spare part kits.

Reverse this procedure to install the system board.

70 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided tape) 637193-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

WLAN module (see

WLAN module on page 48)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

●

System board (see

System board on page 67)

Remove the RTC battery:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the RTC battery cable (1) from the system board.

Component replacement procedures

71

3.

Remove the RTC battery (2) from the system board. (The RTC battery is attached to the system
board with double-sided tape.)

Reverse this procedure to install the RTC battery.

72 Chapter 4 Removal and replacement procedures

Fan and heat sink

NOTE: The fan and heat sink spare part kits include replacement thermal material.

Description Spare part number

Fan 639460-001

Heat sink for use only with computer models equipped with an AMD processor and a graphics
subsystem with discrete video memory

639462-001

Heat sink for use only with computer models equipped with an AMD processor and a graphics
subsystem with UMA video memory

639463-001

Heat sink for use only with computer models equipped with an Intel processor, HM65 chipset, and a
graphics subsystem with discrete video memory

641141-001

Heat sink for use only with computer models equipped with an Intel processor, HM65 chipset, and a
graphics subsystem with UMA video memory

641140-001

Heat sink for use only with computer models equipped with an Intel processor, HM55 chipset, and a
graphics subsystem with discrete video memory

637190-001

Heat sink for use only with computer models equipped with an Intel processor, HM55 chipset, and a
graphics subsystem with UMA video memory

637189-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of

the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan and heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

WLAN module (see

WLAN module on page 48)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

●

System board (see

System board on page 67)

Component replacement procedures

73

Remove the fan and heat sink:

1. Turn the system board upside down, with the front toward you.

NOTE: Steps 2 through 4 apply to computer models equipped with an AMD processor. See

steps 5 through 7 for heat sink removal information for computer models equipped
with an Intel processor.

2.

Disconnect the fan cable (1) from the system board.

3.

Remove the three Phillips PM2.5×5.0 screws (2) and the three Phillips PM2.5×10.0 spring-loaded
screws (3) that secure the heat sink to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach
it.

4. Remove the fan and heat sink (4).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the heat sink is removed. Replacement thermal material is
included with the base enclosure, heat sink, processor, and system board spare part kits.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services
it

●

A thermal pad is used on the graphics subsystem chip (5) and the heat sink section (6) that
services it (only on computer models equipped with a graphics subsystem with discrete
memory)

74 Chapter 4 Removal and replacement procedures

NOTE: Steps 5 through 7 apply to computer models equipped with an Intel processor. See steps

2 through 4 for heat sink removal information for computer models equipped
with an AMD processor.

5. Disconnect the fan cable (1) from the system board.

6.

Remove the three Phillips PM2.5×5.0 screws (2) and the four Phillips PM2.5×10.0 spring-loaded
screws (3) that secure the heat sink to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach
it.

7. Remove the fan and heat sink (4).

Component replacement procedures

75

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the heat sink is removed. Replacement thermal material is
included with the base enclosure, heat sink, processor, and system board spare part kits.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that
services it (only on computer models equipped with a graphics subsystem with discrete
memory)

1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan toward

you.

2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the fan to the heat sink.

3. Disengage the two clips (2) that secure the fan to the heat sink.

4. Remove the heat sink (3) from the fan.

76 Chapter 4 Removal and replacement procedures

Reverse this procedure to reassemble and install the fan and heat sink.

Processor

NOTE: The processor spare part kit includes replacement thermal material.

Description Spare part number

AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
sec, dual core, 25 W)

636635-001

AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
sec, dual core, 25 W)

616343-001

AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
sec, quad core, 35 W)

635496-001

AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)

635495-001

AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)

616345-001

AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
sec, dual core, 35 W)

635494-001

AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, quad core, 25 W)

634689-001

AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)

634688-001

AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec,
triple core, 25 W)

634687-001

AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, dual core, 25 W)

634691-001

AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) 636634-001

AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) 616333-001

Intel i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4-MB L3 cache, dual core, 35 W) 631252-001

Intel i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3-MB L3 cache, dual core, 35 W) 634693-001

Intel i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3-MB L3 cache, dual core, 35 W) 631255-001

Intel i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3-MB L3 cache, dual core, 35 W) 631253-001

Intel i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3-MB L3 cache, dual core, 35 W) 638039-001

Intel i3-390M 2.66-GHz processor (3-MB L3 cache, dual core, 35 W) 634692-001

Intel i3-380M 2.53-GHz processor (3-MB L3 cache, dual core, 35 W) 625823-001

Intel i3-2310M 2.10-GHz processor (3-MB L3 cache, dual core, 35 W) 638037-001

Intel Pentium P6300 2.26-GHz processor (3-MB L3 cache, dual core, 35 W) 635500-001

Intel Pentium P6200 2.13-GHz processor (3-MB L3 cache, dual core, 35 W) 625831-001

Component replacement procedures

77

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

WLAN module (see

WLAN module on page 48)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

●

System board (see

System board on page 67)

●

Heat sink (see

Fan and heat sink on page 73)

Remove the processor:

1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn

counterclockwise (2), until you hear a click.

78 Chapter 4 Removal and replacement procedures

2.

Lift the processor (3) straight up, and remove it.

NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed

on the processor socket when you install the processor.

Reverse this procedure to install the processor.

Component replacement procedures

79

LED board

Description Spare part number

LED board 640293-001

Before removing the LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

WLAN module (see

WLAN module on page 48)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

●

System board (see

System board on page 67)

Remove the LED board:

1. Release the clips (1) built into the base enclosure that secure the LED board.

2. Release the LED board cable (2) from the base enclosure. (The LED board cable is attached to the

base enclosure with double-sided tape.)

80 Chapter 4 Removal and replacement procedures

3.

Remove the LED board and cable (3).

Reverse this procedure to install the LED board and cable.

Display assembly

NOTE: The display assembly spare part kit includes webcam, two microphones, and wireless

antenna transceivers and cables).

Description Spare part number

14.0-in, HD, LED, BrightView display assembly

In butter gold finish 641343-001

In charcoal gray finish 641338-001

In luminous rose finish 641337-001

In ocean drive finish 639447-001

In Pacific blue finish 641340-001

In pearl pink finish 641341-001

In pewter finish 641339-001

In Sonoma red finish 641336-001

In sweet purple finish 641342-001

Component replacement procedures

81

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42), and then remove the following components:

●

Optical drive (see

Optical drive on page 43)

●

Hard drive (see

Hard drive on page 45)

●

WLAN module (see

WLAN module on page 48)

●

Keyboard (see

Keyboard on page 50)

●

Top cover (see

Top cover on page 53)

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

2. Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other computer
components.

3. Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.

82 Chapter 4 Removal and replacement procedures

4.

Remove the display assembly (4).

5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a. Remove the Mylar screw covers (1) and the two Phillips PM2.5×6.0 screws (2) that secure

the display bezel to the display assembly.

b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge

(3) of the display bezel until the bezel disengages from the display enclosure.

Component replacement procedures

83

c.

Remove the display bezel (4). The display bezel is available using spare part number
639440-001.

6. If it is necessary to replace the webcam/microphone module:

a.

Detach and release the webcam/microphone module (1) as far as the webcam/microphone
module cable allows. (The webcam/microphone module is attached to the display enclosure
with double-sided tape.)

b. Disconnect the webcam/microphone module (2) from the webcam/microphone module.

c. Remove the webcam/microphone module. The webcam/microphone module is available

using spare part number 637197-001.

7. If it is necessary to replace the hinge covers:

a.

Remove the Phillips PM2.5×6.0 (1) screws that secure the hinge covers to the display
enclosure.

84 Chapter 4 Removal and replacement procedures

b.

Remove the hinge covers (2). The hinge covers are available using spare part number
639446-001.

8. If it is necessary to replace the display panel:

a. Remove the four Phillips PM2.5×6.0 screws that secure the display panel to the display

enclosure.

Component replacement procedures

85

b.

Lift the top edge of the display panel, and then swing it up and forward until it rests upside
down in front of the display enclosure.

c. Release the adhesive strip (1) that secures the display panel cable to the display panel, and

then disconnect the display panel cable (2) from the display panel.

d. Remove the display panel. The display panel cable is available using spare part number

639454-001.

9.

If it is necessary to replace the display hinges:

a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display

panel.

86 Chapter 4 Removal and replacement procedures

b.

Remove the display hinges (2). The display hinges include the display hinges and brackets
and are available using spare part number 639445-001.

10. If it is necessary to replace the display panel cable:

a. Release the tabs (1) built into the display enclosure shielding that secure the display panel

cable to the display enclosure.

b. Release the display panel cable from the clips (2) built into the display enclosure.

c. Remove the display panel cable (3). The display panel cable includes the webcam/

microphone module cable and is available in the Display Cable Kit, spare part number
639441-001.

Component replacement procedures

87

11.

If it is necessary to replace the wireless antenna cables and transceivers:

a. Release the wireless antenna transceivers (1) from the display enclosure. (The wireless

antenna transceivers are attached to the display enclosure with double-sided tape.)

b. Release the wireless antenna cables from the clips (2) built into the display enclosure.

c. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and

transceivers are available in the Antenna Kit, spare part number 640294-001.

Reverse this procedure to reassemble and install the display assembly.

88 Chapter 4 Removal and replacement procedures

5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from

operating properly.

Starting Setup Utility

NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if

USB legacy support is enabled.

To start Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2.

Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

Using Setup Utility

89

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Setup Utility screen, press esc, and then
follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the

keyboard to navigate and make selections in Setup Utility.

2. Press f10 to enter Setup Utility.

To exit Setup Utility menus, choose one of the following methods:

●

To exit Setup Utility menus without saving your changes, click the Exit icon in the lower-left corner
of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

●

To save your changes and exit Setup Utility menus, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press

enter.

Your changes go into effect when the computer restarts.

Displaying system information

1.

Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

90 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Restoring factory settings in Setup Utility

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5.

To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then
follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.

Using Setup Utility

91

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn

+esc (if you are already in Windows) or by using Setup Utility.

1. Start Setup Utility.

2. Use a pointing device or the arrow keys to select File > System Information.

3. To exit Setup Utility without saving your changes, click the Exit icon in the lower-left corner of the

screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and drivers

update.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you want

to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive. Make a note

of the path to the location on your hard drive where the BIOS update is downloaded. You
will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

92 Chapter 5 Setup Utility (BIOS) and System Diagnostics