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HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide
Page 2
© Copyright 2008 Hewlett-Packard
Development Company, L.P.
Athlon and Turion are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel and Core are trademarks of
Intel Corporation in the U.S. and
other countries. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
SD Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: August 2008
Document Part Number: 469058-001
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Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
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Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 7
Display components ............................................................................................................ 7
Buttons, fingerprint reader, and speakers ............................................................................ 9
Keys ................................................................................................................................... 11
TouchPad .......................................................................................................................... 12
Front components .............................................................................................................................. 13
Rear components ............................................................................................................................... 14
Right-side components ....................................................................................................................... 14
Left-side components ......................................................................................................................... 15
Bottom components ........................................................................................................................... 16
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 17
Computer major components ............................................................................................................. 18
Display assembly components ........................................................................................................... 27
AntiGlare display assembly spare parts ............................................................................ 27
BrightView display assembly spare parts .......................................................................... 29
Plastics Kit .......................................................................................................................................... 31
Cable Kit ............................................................................................................................................. 32
Mass storage devices ......................................................................................................................... 33
Miscellaneous parts ............................................................................................................................ 34
Sequential part number listing ............................................................................................................ 35
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 44
Tools required .................................................................................................................... 44
Service considerations ....................................................................................................... 44
Plastic parts ....................................................................................................... 44
Cables and connectors ..................................................................................... 45
Drive handling ................................................................................................... 45
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Grounding guidelines ......................................................................................................... 46
Electrostatic discharge damage ........................................................................ 46
Packaging and transporting guidelines ............................................. 47
Workstation guidelines ..................................................................... 47
Equipment guidelines ....................................................................... 48
Unknown user password ................................................................................................... 49
Component replacement procedures ................................................................................................. 50
Service tag ......................................................................................................................... 50
Computer feet .................................................................................................................... 51
Battery ............................................................................................................................... 51
Webcam/microphone module ............................................................................................ 53
Optical drive ....................................................................................................................... 54
Hard drive .......................................................................................................................... 56
TV tuner module ................................................................................................................ 58
RTC battery ....................................................................................................................... 60
WLAN module .................................................................................................................... 61
Memory module ................................................................................................................. 64
Switch cover ...................................................................................................................... 66
Keyboard ........................................................................................................................... 68
Bluetooth module ............................................................................................................... 71
Speaker assembly ............................................................................................................. 72
Display assembly ............................................................................................................... 73
Top cover ........................................................................................................................... 82
Fingerprint reader board .................................................................................................... 85
TouchPad on/off button board ........................................................................................... 86
TouchPad button board ..................................................................................................... 87
Bluetooth module cable ..................................................................................................... 88
Modem module .................................................................................................................. 90
System board ..................................................................................................................... 91
Audio/infrared board .......................................................................................................... 94
USB board ......................................................................................................................... 95
Fan ..................................................................................................................................... 96
Subwoofer .......................................................................................................................... 97
Power connector cable ...................................................................................................... 99
Modem module cable ...................................................................................................... 100
TV tuner module cable ..................................................................................................... 101
Heat sink .......................................................................................................................... 102
Processor ......................................................................................................................... 106
5 Setup Utility
Starting the Setup Utility ................................................................................................................... 108
Using the Setup Utility ...................................................................................................................... 109
Changing the language of the Setup Utility ..................................................................... 109
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Display system information .............................................................................................. 109
Restoring default settings in the Setup Utility .................................................................. 110
Exiting the Setup Utility .................................................................................................... 110
Setup Utility menus .......................................................................................................................... 111
Main menu ....................................................................................................................... 111
Security menu .................................................................................................................. 111
System Configuration menu ............................................................................................ 111
Diagnostics menu ............................................................................................................ 112
6 Specifications
Computer specifications ................................................................................................................... 113
17.0-inch, SXGA+ display specifications .......................................................................................... 114
17.0-inch WXGA display specifications ............................................................................................ 115
Hard drive specifications .................................................................................................................. 116
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer ............................................... 117
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 118
System DMA specifications, AMD .................................................................................................... 119
System DMA specifications, Intel ..................................................................................................... 119
System interrupt specifications, AMD with graphics subsystems with discrete memory .................. 120
System interrupt specifications, AMD with graphics subsystems with UMA memory ...................... 121
System interrupt specifications, Intel ................................................................................................ 122
System I/O address specifications, AMD ......................................................................................... 123
System I/O address specifications, Intel .......................................................................................... 125
System memory map specifications, AMD with graphics subsystems with discrete memory .......... 127
System memory map specifications, AMD with graphics subsystems with UMA memory .............. 128
System memory map specifications, Intel ........................................................................................ 129
7 Screw listing
Phillips PM2.5×6.0 captive screw ..................................................................................................... 130
Phillips PM2.5×5.0 screw ................................................................................................................. 131
Phillips PM2.0×4.0 screw ................................................................................................................. 132
Phillips PM2.5×4.0 screw ................................................................................................................. 135
Phillips PM3.0×4.0 screw ................................................................................................................. 140
Phillips PM2.5×13.0 captive screw ................................................................................................... 141
Phillips PM2.0×3.0 broad-head screw .............................................................................................. 143
Phillips PM2.5×6.0 screw ................................................................................................................. 144
Phillips PM2.5×4.0 broad-head screw .............................................................................................. 146
Phillips PM2.0×10.0 captive screw ................................................................................................... 147
8 Backup and Recovery
Recovering system information ........................................................................................................ 149
Creating recovery discs ................................................................................................... 150
Backing up your information ............................................................................................................. 151
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When to back up .............................................................................................................. 151
Backup suggestions ......................................................................................................... 151
Using system restore points ............................................................................................ 151
When to create restore points ......................................................................... 152
Create a system restore point ......................................................................... 152
Restore to a previous date and time ............................................................... 152
Performing a recovery ...................................................................................................................... 153
Recovering from the recovery discs ................................................................................ 153
Recovering from the dedicated recovery partition (select models only) .......................... 153
9 Connector pin assignments
1394 ................................................................................................................................................. 154
Audio-in (microphone) ...................................................................................................................... 155
Audio-out (headphone) ..................................................................................................................... 155
External monitor ............................................................................................................................... 156
HDMI ................................................................................................................................................ 157
RJ-11 (modem) ................................................................................................................................ 158
RJ-45 (network) ................................................................................................................................ 158
Universal Serial Bus ......................................................................................................................... 159
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 160
Requirements for specific countries or regions ................................................................................ 161
11 Recycling
Battery .............................................................................................................................................. 162
Display .............................................................................................................................................. 162
Index ................................................................................................................................................................. 168
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1 Product description
Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Product Name HP Pavilion dv7 Entertainment PC √ √ √
Processors AMD processors:
AMD Turion™ Ultra Dual-Core 35W
ZM-86 2.40-GHz with 2-MB L2 cache
√ √
AMD Turion Ultra Dual-Core 35W ZM-82
2.20-GHz, with 2-MB L2 cache
√ √
AMD Turion Ultra Dual-Core 35W ZM-80
2.10-GHz, with 2-MB L2 cache
√ √
AMD Turion Dual-Core 35W RM-70
2.00-GHz with 1-MB L2 cache
√ √
AMD Athlon™ X2 Dual-Core 35W QL-60
1.90-GHz with 1-MB L2 cache
√ √
Intel® processors:
Intel Core™2 Duo T9600 2.80-GHz with
6-MB L2 cache and 1066-MHz front side
bus (FSB)
√
Intel Core2 Duo T9400 2.53-GHz with 6-
MB L2 cache and 1066-MHz FSB
√
Intel Core Duo T8600 2.40-GHz with 3-
MB L2 cache and 1066-MHz FSB
√
Intel Core Duo T8400 2.26-GHz with 3-
MB L2 cache and 1066-MHz FSB
√
Chipset Northbridge: AMD M770 chipset, ATI
Radeon HD 3450 graphics
√
Northbridge: AMD M780G chipset, ATI
Radeon HD 3200 graphics
√
Southbridge: AMD SB700 √ √
Northbridge: Intel PM45 √
Southbridge: Intel ICH9M √
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Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Graphics ATi Mobility Radeon HD 3450 with 256
MB of discrete graphics subsystem
memory (32 MB × 16 DDR2 × 4 PCs)
√
Unified memory architecture (UMA) with
shared video memory:
●
Up to 358 MB of graphics
subsystem memory on computer
models equipped with 2048 MB or
more of main system memory
●
Up to 251 MB of graphics
subsystem memory on computer
models equipped with 1024 MB
●
Memory size is dynamic change
√
Discrete graphics subsystem memory
●
GeForce 9650M GT, Nvidia NB9PGS with 512 MB (32 MB × 16 DDR2
×8 PCs)
●
GeForce 9300M GS, Nvidia NB9MGEB with 256 MB
(32 MB × 16 DDR2 × 4 PCs)
√
Panels
●
17.0-inch, WSXGA+ (1680 × 1050)
AntiGlare
√ √ √
●
17.0-inch, WSXGA+ (1680 × 1050)
BrightView
√ √ √
●
17.0-inch, WXGA+ (1440 × 900)
AntiGlare
√ √ √
●
17.0-inch, WXGA+ (1440 × 900)
BrightView
√ √ √
●
AntiGlare glass panel cover
support
√ √ √
●
Support for lighted logo on
display enclosure
√ √ √
●
Typical brightness 200 nits
√ √ √
Memory 2 SODIMM slots √ √ √
Customer-accessible/upgradable √ √ √
PC2-6400, 800-MHz, DDR2 √ √ √
Dual-channel support √√√
2 Chapter 1 Product description
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Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Supports up to 4096 MB system memory
●
4096-MB total system memory
(2048 MB × 2, dual-channel)
●
3072-MB total system memory
(2048 MB × 1 + 1024 × 1)
●
2048-MB total system memory
(1024 MB × 2, dual-channel)
●
2048-MB total system memory
(2048 MB × 1)
●
1024-MB total system memory
(512 MB × 2, dual-channel)
●
1024-MB total system memory
(1024 MB × 1)
√ √ √
Hard drives Supports all Serial ATA (SATA) 9.5-mm,
2.5-inch hard drives
√ √ √
Supports up to 2 hard drives √ √ √
Support for Accelerometer hard
drive protection
√ √ √
Support for solid-state drive (SSD) on
dual hard drive configurations, with SSD
set as the primary drive
√ √ √
Dual hard drive configurations:
●
640-GB (320-GB, 5400-rpm × 2)
●
500-GB (250-GB, 5400-rpm × 2)
●
320-GB (160-GB, 7200-rpm × 2)
●
320-GB (160-GB, 5400-rpm × 2)
●
64-GB SSD + 320-GB, 5400-rpm
√ √ √
Single hard drive configurations:
●
320-GB, 5400-rpm
●
250-GB, 5400-rpm
●
160-GB, 7200-rpm
●
160-GB, 5400-rpm
●
120-GB, 5400-rpm
√ √ √
Optical drives 12.7-mm tray load √ √ √
Parallel ATA √√√
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Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Fixed (1 screw for removal) √ √ √
Support for the following optical drives:
●
DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive with
LightScribe
●
DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive
●
Blu-ray Disc ROM Drive with
SuperMulti DVD±R/RW DoubleLayer
√ √ √
Webcam Low-light VGA camera √ √ √
Fixed (no tilt) √ √ √
Activity LED √ √ √
640 × 480 by 24 frames per second √ √ √
Microphone 2 omnidirectional microphones, dual
array with appropriate software
(supports beam forming, echo
cancellation, and noise suppression)
√ √ √
Audio HD Audio (IDT) √ √ √
Integrated subwoofer √ √ √
Supports Microsoft Premium
Requirements
√ √ √
Pavilion-branded Altec Lansing
speakers
√ √ √
Modem 56K V.92 data/fax modem √ √ √
Supports all world-wide certification
requirements
√ √ √
Ethernet Integrated Realtek 10/100/1000 network
interface card (NIC)
√ √
Integrated Realtek 10/100 NIC √
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
Atheros AR9280 802.11a/b/g/n √ √
Broadcom 4321 802.11a/b/g/n √ √
Atheros AR2425 802.11b/g √ √
Intel Wi-Fi Link 5100 802.11a/b/g/n
WLAN module
√
4 Chapter 1 Product description
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Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Intel Wi-Fi Link 5100 802.11a/b/g
WLAN module
√
Broadcom 4322 802.11a/b/g/n
WLAN module
√
Broadcom BCM4312 802.11b/g
WLAN module
√
Wireless Integrated ATSC/NTSC/QAM hybrid
TV tuner module
√ √ √
Integrated world-wide analog DVB-T
TV tuner module
√ √ √
Support for TV tuner antennae for both
DVB-T and ATSC/NTSC
√ √ √
External media
card
One ExpressCard 54 slot √ √
Digital Media Slot, supports SD, MMC,
SD I/O, MS, MSP, xD
√ √ √
Ports Audio-in (mono microphone) √ √ √
Audio-out (stereo headphone) √ √ √
Audio-out (stereo headphone with S/
PDIF)
√ √ √
Consumer infrared √ √ √
eSATA √ √ √
High-Definition Multimedia Interface
(HDMI) v1.3 supporting 1080p with
HDCP key
√ √ √
IEEE 1394a √ √
RJ-11 (modem; select models only) √ √ √
RJ-45 (Ethernet, includes link and
activity lights)
√ √ √
TV tuner antenna (select models only) √ √
USB (4 on computer models not
equipped with an eSATA port; 3 on
computer models equipped with an
eSATA port)
√ √ √
VGA (Dsub 15-pin) √ √ √
2-pin AC power for 90-W AC adapter √ √ √
Docking Expansion port 3 supports the HP
xb3000 Notebook Expansion Base and
HP Notebook QuickDock
√√√
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Category Description Computer
models equipped
with AMD
processors and
graphics
subsystems with
discrete memory
Computer
models equipped
with AMD
processors and
graphics
subsystems with
UMA memory
Computer models
equipped with
Intel processors
and graphics
subsystems with
discrete memory
Keyboard/
pointing devices
17-inch full-size keyboard with
numeric keypad
√ √ √
Touchpad supports 2-way scrolling √ √ √
Taps enabled as default √ √ √
Power
requirements
8-cell 2.55-Ah Li-ion battery √ √
6-cell 2.20-Ah Li-ion battery √
90-W AC adapter with localized cable
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)
√ √
65-W AC adapter with localized cable
plug support (2-wire plug with ground
pin, supports 2-pin DC connector)
√
Security Security cable slot √ √ √
Fingerprint reader (select models only) √ √ √
Operating
system
Preinstalled:
FreeDOS √ √ √
Linux Red Flag √ √ √
Windows Vista® Business (32 bit) √ √ √
Windows Vista Home Basic (32 bit) vvv √
Windows Vista Premium (32 bit) √ √ √
Windows Vista Ultimate (64 bit) √ √ √
Serviceability AC adapter √ √ √
Battery (system) √ √ √
Hard drives (2) √ √ √
Memory module √ √ √
Optical drive √ √ √
TV tuner module √ √ √
WLAN module √√√
6 Chapter 1 Product description
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2 External component identification
Top components
Display components
Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is
closed while the power is on.
(2) Wireless antennae (select models only) Send and receive signals from one or more wireless
devices. These antennae are not visible from the
outside of the computer.
NOTE: For optimal transmission, keep the areas
immediately around the antennae free from
obstructions.
NOTE: To see wireless regulatory notices, refer to the
section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. These
notices are located in Help and Support.
Top components 7
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Item Component Description
(3) Internal microphones (2) Record sound.
(4) Integrated webcam light On: The integrated webcam is in use.
(5) Integrated webcam Records video and captures still photographs.
8 Chapter 2 External component identification
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Buttons, fingerprint reader, and speakers
Item Component Description
(1) Speakers (2) Produce sound.
(2) Power button
●
When the computer is off, press the button to turn
on the computer.
●
When the computer is on, press the button briefly
to initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance >
Power Options.
(3) Media button
●
Launches the QuickPlay program (for models with
QuickPlay preinstalled).
●
Launches the DVDPlay program (for models with
DVDPlay preinstalled).
NOTE: If the computer has been set up to require a
logon password, you may be asked to log on to
Windows. QuickPlay launches after you log on. Refer to
the QuickPlay software Help for more information.
Top components 9
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Item Component Description
(4) Volume mute button Mutes and restores speaker sound.
(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
decrease volume and to the right to increase volume.
You can also tap the minus sign on the scroll zone to
decrease volume, or tap the plus sign on the scroll zone
to increase volume.
(6) Previous/rewind button
●
Plays the previous track or chapter when the
button is pressed once.
●
Rewinds media when the button is pressed
simultaneously with the fn key.
(7) Play/pause button Plays or pauses the disc.
(8) Next/fast forward button
●
Plays the next track or chapter when the button is
pressed once.
●
Fast forwards media when pressed
simultaneously with the fn key.
(9) Stop button Stops playback.
(10) Wireless button Turns the wireless feature on or off, but does not create
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
(11) Fingerprint reader Allows a fingerprint logon to Windows, instead of a
password logon.
10 Chapter 2 External component identification
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Keys
Item Component Description
(1) esc key Displays system information about your computer when
pressed in combination with the fn key.
(2) fn key Executes frequently used system functions when
pressed in combination with a function key or the
esc key.
(3) Windows logo key Displays the Windows® Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath the pointer.
(5) Integrated numeric keypad keys Can be used like the keys on an external
numeric keypad.
(6) Function keys Execute frequently used system functions when
pressed in combination with the fn key.
Top components 11
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TouchPad
Item Component Description
(1) TouchPad light
●
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
(2) TouchPad* Moves the pointer and selects or activates items on
the screen.
(3) TouchPad left button* Functions like the left button on an external mouse.
(4) TouchPad on/off button Enables/disables the TouchPad.
(5) TouchPad scroll zone Scrolls up or down.
(6) TouchPad right button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
12 Chapter 2 External component identification
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Front components
Item Component Description
(1) Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
(2) Battery light
●
On: A battery is charging.
●
Blinking: A battery that is the only available power
source has reached a low battery level. When the
battery reaches a critical battery level, the battery
light begins blinking rapidly.
●
Off: If the computer is plugged into an external
power source, the light is turned off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery reaches
a low battery level.
(3) Drive light Blinking: The hard drive or optical drive is being
accessed.
(4) Consumer infrared lens Receives a signal from the HP Remote Control.
(5) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
Front components 13
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Rear components
Component Function
Vents (2) Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
It is normal for the internal fan to cycle on and off during routine operation.
Right-side components
Item Component Description
(1) USB ports (2) Connect optional USB devices.
(2) Optical drive light Blinking: The optical drive is being accessed.
(3) Optical drive Reads optical discs and, on select models, also writes
to optical discs.
(4) TV antenna jack (select models only) Connects a TV antenna, a digital cable device, or a
satellite device that receives standard or high-definition
TV broadcasts.
(5) RJ-11 (modem) jack (select models only) Connects a modem cable.
(6) Power connector Connects an AC adapter.
14 Chapter 2 External component identification
Page 23
Left-side components
Item Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(2) External monitor port Connects an external VGA monitor or projector.
(3) Expansion port 3 Connects the computer to an optional docking device
or an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of
expansion port.
(4) RJ-45 (network) jack Connects a network cable.
(5) HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
(6) eSATA/USB port Connects an optional high-performance eSATA
component, such as an eSATA external hard drive, or
an optional USB device.
(7) USB port Connects an optional USB device.
(8) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such
as a camcorder.
(9) Digital Media Slot light On: A digital card is being accessed.
(10) Digital Media Slot Supports the following optional digital card formats:
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP),
xD-Picture Card (XD), xD-Picture Card (XD) Type H,
xD-Picture Card (XD) Type M.
(11) ExpressCard slot Supports optional ExpressCard/54 cards.
Left-side components 15
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Bottom components
Item Component Description
(1) Battery bay Holds the battery.
(2) Integrated subwoofer Contains the subwoofer speaker.
(3) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(4) Hard drive, memory module, and WLAN
module compartment
Holds the hard drive, the memory module slots, and the
WLAN module (select models only).
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical
support through Help and Support.
(5) Battery release latch Releases the battery from the battery bay.
16 Chapter 2 External component identification
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3 Illustrated parts catalog
Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number needed to locate documents, drivers, and support for
the computer.
(5) Warranty period: Describes the duration of the warranty period for the computer.
Service tag 17
Page 26
Computer major components
18 Chapter 3 Illustrated parts catalog
Page 27
Item Description Spare part number
(1) 17.0-inch display assemblies (include webcam, microphone, and wireless antenna transceivers and cables):
For use only with computer models equipped with AMD processors:
●
WSXGA+ AntiGlare display assembly with webcam and 2 microphones
497104-001
●
WXGA AntiGlare display assembly with webcam and 2 microphones
497103-001
●
WSXGA+ BrightView display assembly with webcam and 2 microphones
488881-001
●
WXGA BrightView display assembly with webcam and 2 microphones
488880-001
For use only with computer models equipped with Intel processors:
●
WSXGA+ AntiGlare display assembly with webcam and 2 microphones
480378-001
●
WXGA AntiGlare display assembly with webcam and 2 microphones
480377-001
●
WSXGA+ BrightView display assembly with webcam and 2 microphones
480376-001
●
WXGA BrightView display assembly with webcam and 2 microphones
480375-001
NOTE: See Display assembly components on page 27 for more information on display assembly spare
part numbers.
(2) Switch covers (include power button board and cable and LED board and cable)
For use only with computer models equipped with AMD processors 480469-001
For use only with computer models equipped with Intel processors 485605-001
(3) Keyboards:
For use only with computer models equipped with AMD processors:
●
For use in Denmark, Norway, and Sweden
483275-DH1
●
For use in France
483275-051
●
For use in French Canada
483275-121
●
For use in Germany
483275-041
●
For use in Italy
483275-061
●
For use in the Netherlands
483275-B31
●
For use in Portugal
483275-131
●
For use in Saudi Arabia
483275-171
●
For use in Spain
483275-071
●
For use in Switzerland
483275-111
●
For use in Turkey
483275-141
●
For use in the United Kingdom
483275-031
●
For use in the United States
483275-001
For use with all computer models:
●
For use in Asia/Pacific countries and regions
483275-371
●
For use in Belgium 483275-A41
Computer major components 19
Page 28
Item Description Spare part number
●
For use in Brazil
483275-201
●
For use in the Czech Republic
483275-221
●
For use in Europe, the Middle East, and Africa
483275-021
●
For use in Greece
483275-151
●
For use in Hong Kong
483275-AC1
●
For use in Israel
483275-BB1
●
For use in Japan
483275-291
●
For use in Latin America
483275-161
●
For use in the People's Republic of China
483275-AA1
●
For use in Russia
483275-251
●
For use in Thailand
483275-281
(4) Bluetooth® module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module
cable. The Bluetooth module cable is included in the Cable Kit, spare part number
480474-001.
483113-001
Cable Kit, includes:
NOTE: See
Cable Kit on page 32 for more Cable Kit spare part information.
480474-001
(5a) Bluetooth module cable
(5b) Power connector cable
(5c) Modem module cable (includes an RJ-11 jack)
(5d) TV tuner module cable
(6)
Speaker assembly 480470-001
(7) Top covers:
For use only with computer models equipped with a fingerprint reader 480466-001
For use only with computer models not equipped with a fingerprint reader 480465-001
(8) TouchPad on/off button board (includes cable) 481392-001
Plastics Kit, includes:
NOTE: See
Plastics Kit on page 31 for more Plastics Kit spare part information.
480467-001
(9a) ExpressCard slot bezel
(9b) Accessory cover
(10)
TouchPad button board (includes 2 cables) 491972-001
(11) System boards (include replacement thermal material):
For use only with computer models equipped with AMD processors:
●
With RX781 Northbridge and ATI HD3450 discrete graphics subsystem memory
486541-001
●
With M780G Northbridge and UMA graphics subsystem memory 486542-001
20 Chapter 3 Illustrated parts catalog
Page 29
Item Description Spare part number
For use only with computer models equipped with Intel processors:
●
With PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem
memory and 512-GB of graphics subsystem memory
480365-001
●
With PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem
memory and 256-GB of graphics subsystem memory
480366-001
(12) Modem modules:
NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is
included in the Cable Kit, spare part number 480474-001.
For use in all countries and regions except Australia and New Zealand 461749-001
For use only in Australia and New Zealand 461749-011
(13) USB boards (includes cable):
For use only with computer models equipped with AMD processors 488886-001
For use only with computer models equipped with Intel processors 480479-001
(14) Audio/infrared board (includes cable) 480477-001
(15) WLAN modules:
For use only with computer models equipped with AMD processors:
●
Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
482260-001
●
Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
482260-002
Computer major components 21
Page 30
Item Description Spare part number
●
Broadcom 4321 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
453730-001
●
Broadcom 4321 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
453730-002
●
Atheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago,
the U.S. Virgin Islands, and the United States
459339-001
●
Atheros AR2425 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines,
Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
459339-002
22 Chapter 3 Illustrated parts catalog
Page 31
Item Description Spare part number
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
For use only with computer models equipped with Intel processors:
●
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia,
and the Ukraine
482957-001
●
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries
and regions except Pakistan, Russia, and the Ukraine
480985-001
●
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
487330-001
●
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
487330-002
●
Broadcom 4322 802.11a/b/g/n WLAN module for use in Japan
487330-291
●
Broadcom 4322 802.11a/b/g/n WLAN module for use in South Korea
464382-AD1
●
Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda,
Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
459263-001
●
Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
459263-002
Computer major components 23
Page 32
Item Description Spare part number
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
(16) Heat sinks (include replacement thermal material):
For use only with computer models equipped with AMD processors:
●
For use only with computer models equipped with graphics subsystems with
discrete memory
488879-001
●
For use only with computer models equipped with graphics subsystems with
UMA memory
490503-001
For use only with computer models equipped with Intel processors:
●
For use only with computer models equipped graphics subsystems with 512-MB
of discrete memory
480472-001 and
481144-001
●
For use only with computer models equipped graphics subsystems with 256-MB
of discrete memory
480473-001
(17) Fingerprint reader board (includes cable) 480476-001
(18) TV tuner modules:
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable
is included in the Cable Kit, spare part number 480474-001.
DVB-T TV tuner module 482899-003
DVD-T/ANG TV tuner module 482899-002
NTSC/ATSC/ANG TV tuner module 482899-001
TV tuner external antenna cables (not illustrated):
With F-PAL jack 482900-002
With PAL jack 482900-001
(19) Fans:
For use only with computer models equipped with AMD processors
488885-001
24 Chapter 3 Illustrated parts catalog
Page 33
Item Description Spare part number
For use only with computer models equipped with Intel processors 480481-001
(20) Subwoofer (includes 2 mounting grommets) 480471-001
(21) Processors (include replacement thermal material):
AMD processors:
●
Turion Ultra ZM86 2.40-GHz
480854-001
●
Turion Ultra ZM82 2.20-GHz
480852-001
●
Turion Ultra ZM80 2.10-GHz
480851-001
●
Turion RM70 2.00-GHz
480857-001
●
Athlon QL60 1.90-GHz
480856-001
Intel processors:
●
Intel Core2 Duo 2.80-GHz
481377-001
●
Intel Core2 Duo 2.53-GHz
481374-001
●
Intel Core2 Duo 2.40-GHz
481375-001
●
Intel Core2 Duo 2.26-GHz
481376-001
●
Intel Core2 Duo 2.00-GHz
491000-001
(22) Base enclosures (include 6 rubber feet):
For use with all computer models:
For use only with computer models equipped with a 1394 port, modem module, and
TV tuner module
490038-001
For use only with computer models equipped with a 1394 port and modem module,
but not a TV tuner module
490040-001
For use only with computer models equipped with a 1394 port and TV tuner module,
but not a modem module
490039-001
For use only with computer models equipped with a 1394 port, but not a modem module
or a TV tuner module
480464-001
For use only with computer models equipped with AMD processors:
For use only with computer models equipped with a 1394 port, modem module, and
TV tuner module
490030-001 and
490034-001
For use only with computer models equipped with a 1394 port and modem module,
but not a TV tuner module
490032-001 and
490036-001
For use only with computer models equipped with a 1394 port and TV tuner module,
but not a modem module
490031-001 and
490035-001
For use only with computer models equipped with a 1394 port, but not a modem module
or a TV tuner module (include 6 rubber feet)
490033-001 and
492546-001
Rubber Kit (not illustrated, includes 6 base enclosure rubber feet) 480480-001
(23) Optical drives (include a bezel and an optical drive bracket):
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001
Computer major components 25
Page 34
Item Description Spare part number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480458-001
(24) Hard drives (include bracket):
320-GB, 5400-rpm 480456-001
250-GB, 5400-rpm 480455-001
160-GB, 7200-rpm 480454-001
160-GB, 5400-rpm 480453-001
120-GB, 5400-rpm 480452-001
Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 480457-001
(25) RTC battery 480468-001
(26) Memory modules (667-MHz, PC2-6400, 1-DIMM):
2048-MB memory module 480382-001
1024-MB memory module 480381-001
512-MB memory module 480380-001
(27) Batteries:
8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 480385-001
6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with
AMD processors
486766-001
26 Chapter 3 Illustrated parts catalog
Page 35
Display assembly components
The HP Pavilion dv7 Entertainment PC offers 2 types of display assemblies. Component spare parts
are listed in this section for AntiGlare display assemblies and BrightView display assemblies.
AntiGlare display assembly spare parts
Item Description Spare part number
(1) Display enclosures (include wireless antenna transceivers and cables):
For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)
490504-001
For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)
480490-001
(2) Display inverter cover 485606-001
(3) Webcam/microphone module 480446-001
(4) Display inverter 480447-001
(5) Wireless antenna transceiver and cable sets:
For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)
489804-001
For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)
487748-001
(6) Display hinges (includes left and right hinges) 498136-001
Display Cable Kit (includes display panel cable) 480449-001
Display assembly components 27
Page 36
Item Description Spare part number
Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 495896-001
Display Screw Kit (not illustrated) 490502-001
28 Chapter 3 Illustrated parts catalog
Page 37
BrightView display assembly spare parts
Item Description Spare part number
(1) Display bezel (includes logo and display lid switch actuator magnet) 480444-001
(2) Webcam/microphone module 480446-001
(3) Display hinges (includes left and right hinges) 480448-001
(4) Display inverter 480447-001
(5) BrightView display panels (include display panel cable):
For use only with computer models equipped with WSXGA+ display panels 480441-001
For use only with computer models equipped with WXGA display panels 480440-001
Display assembly components 29
Page 38
Item Description Spare part number
(6) Wireless antenna transceivers and cables:
For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)
489804-001
For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)
487748-001
(7) Display enclosures (include wireless antenna transceivers and cables and logo LED board and cable):
For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes
3 wireless antenna transceivers and cables)
480445-001
For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN
modules (includes 2 wireless antenna transceivers and cables)
488884-001
Display Cable Kit (not illustrated, includes display panel cable) 480474-001
Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 480442-001
Display Screw Kit (not illustrated) 480443-001
30 Chapter 3 Illustrated parts catalog
Page 39
Plastics Kit
Item Description Spare part number
Plastics Kit 480467-001
(1) ExpressCard slot bezel
(2) Accessory cover (includes 6 captive screws, secured by C-clips)
Plastics Kit 31
Page 40
Cable Kit
Item Description Spare part number
Cable Kit 480474-001
(1) Bluetooth module cable
(2) Power connector cable
(3) Modem module cable (includes an RJ-11 connector)
(4) TV tuner module cable
32 Chapter 3 Illustrated parts catalog
Page 41
Mass storage devices
Item Description Spare part number
(1) Hard drives (include bracket):
320-GB, 5400-rpm 480456-001
250-GB, 5400-rpm 480455-001
160-GB, 7200-rpm 480454-001
160-GB, 5400-rpm 480453-001
120-GB, 5400-rpm 480452-001
(2) Optical drives (include a bezel and an optical drive bracket):
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480458-001
Mass storage devices 33
Page 42
Miscellaneous parts
Description Spare part number
AC adapters
90-W AC adapter (for use only with computer models equipped with graphics subsystems with
discrete memory)
463955-001
65-W AC adapter (for use only with computer models equipped with graphics subsystems with
UMA memory)
463958-001
CAT5E cable 454619-001
Wired headset with volume control 371693-003
Optical mouse 436238-001
Wireless laser mouse (includes infrared transceiver) 430958-001
Power cords:
For use in Argentina
490371-D01
For use in Australia and New Zealand 490371-011
For use in Denmark 490371-081
For use in Europe, the Middle East, and Africa 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Switzerland 490371-291
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in the United Kingdom 490371-031
For use in the United States 490371-001
Remote controls
Full-function remote control
465540-001
Full-function remote control with teletext 464793-001
Thin profile remote control (fits into ExpressCard slot) 465541-001
Screw Kit, includes:
●
Phillips PM3.0×4.0 screw
●
Phillips PM2.5×13.0 screw
●
Phillips PM2.5×6.0 captive screw
●
Phillips PM2.5×6.0 screw
480475-001
34 Chapter 3 Illustrated parts catalog
Page 43
Description Spare part number
●
Phillips PM2.5×5.0 screw
●
Phillips PM2.5×4.0 broad-head screw
●
Phillips PM2.5×4.0 screw
●
Phillips PM2.0×10.0 captive screw
●
Phillips PM2.0×4.0 screw
●
Phillips PM2.0×3.0 broad-head screw
Sequential part number listing
Spare part
number
Description
371693-001 Wired headset with volume control
430958-001 Wireless laser mouse (includes infrared transceiver)
436238-001 Optical mouse
453730-001 Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
453730-002 Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
454619-001 CAT5E cable
459263-001 Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
459263-002 Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel
processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
Sequential part number listing 35
Page 44
Spare part
number
Description
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459339-001 Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in
Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
459339-002 Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt,
El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
461749-001 Modem module for use in all countries and regions except Australia and New Zealand
NOTE: The modem module spare part kits do not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 480474-001.
461749-011 Modem module for use only in Australia and New Zealand
NOTE: The modem module spare part kits do not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 480474-001.
463955-001 90-W AC adapter (for use only with computer models equipped with graphics subsystems with
discrete memory)
463958-001 65-W AC adapter (for use only with computer models equipped with graphics subsystems with
UMA memory)
36 Chapter 3 Illustrated parts catalog
Page 45
Spare part
number
Description
464382-AD1 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in South Korea
464793-001 Full-function remote control with teletext
465540-001 Full-function remote control
465541-001 Thin profile remote control (fits into ExpressCard slot)
480365-001 System board with PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem memory and
512-GB of graphics subsystem memory for use only with computer models equipped with Intel processors
(includes replacement thermal material)
480366-001 System board with PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory and
256-GB of graphics subsystem memory for use only with computer models equipped with Intel processors
(includes replacement thermal material)
480375-001 17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer
models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)
480376-001 17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)
480377-001 17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with computer
models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)
480378-001 17.0-inch WSXGA+ AntiGlare display assembly with webcam and 2 microphones for use only with
computer models equipped with an Intel processor (includes webcam, microphone, and wireless antenna
transceivers and cables)
480380-001 512-MB memory module (667-MHz, PC2-6400, 1-DIMM)
480381-001 1024-MB memory module (667-MHz, PC2-6400, 1-DIMM)
480382-001 2048-MB memory module (667-MHz, PC2-6400, 1-DIMM)
480385-001 8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models
480440-001 WXGA BrightView display panel for use only with computer models equipped with BrightView display
assemblies (includes display panel cable)
480441-001 WSXGA+ BrightView display panel for use only with computer models equipped with BrightView display
assemblies (includes display panel cable)
480442-001 Display Rubber Kit for use only with computer models equipped with BrightView display assemblies
(includes display bezel rubber screw covers)
480443-001 Display Screw Kit for use only with computer models equipped with BrightView display assemblies
480444-001 Display bezel for use only with computer models equipped with BrightView display assemblies (includes
logo and display lid switch actuator magnet)
480445-001 Display enclosure for use only with computer models equipped with BrightView display assemblies
480446-001 Webcam/microphone module
480447-001 Display inverter
480448-001 Display hinges for use only with computer models equipped with BrightView display assemblies (includes
left and right hinges)
480449-001 Display Cable Kit (includes display panel cable)
Sequential part number listing 37
Page 46
Spare part
number
Description
480452-001 120-GB, 5400-rpm hard drive (includes bracket)
480453-001 160-GB, 5400-rpm hard drive (includes bracket)
480454-001 160-GB, 7200-rpm hard drive (includes bracket)
480455-001 250-GB, 5400-rpm hard drive (includes bracket)
480456-001 320-GB, 5400-rpm hard drive (includes bracket)
480457-001 Hard Drive Hardware Kit (includes bracket and screws)
480458-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
480459-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
480461-001 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer
480464-001 Base enclosure for use with all computer models equipped with a 1394 port, but not a modem module or
a TV tuner module (includes 6 rubber feet)
480465-001 Top cover for use only with computer models not equipped with a fingerprint reader
480466-001 Top cover for use only with computer models equipped with a fingerprint reader
480467-001 Plastics Kit
NOTE: See
Plastics Kit on page 31 for more Plastics Kit spare part information.
480468-001 RTC battery
480469-001 Switch cover for use only with computer models equipped with AMD processors (includes power button
board and cable and LED board and cable)
480470-001 Speaker assembly
480471-001 Subwoofer (includes 2 mounting grommets)
480472-001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems
with 512-MB of discrete memory (includes replacement thermal material)
480473-001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems
with 256-MB of discrete memory (includes replacement thermal material)
480474-001 Cable Kit
NOTE: See
Cable Kit on page 32 for more Cable Kit spare part information.
480475-001 Screw Kit
480476-001 Fingerprint reader board (includes cable)
480477-001 Audio/infrared board (includes cable)
480479-001 USB board for use only with computer models equipped with Intel processors (includes cable)
480480-001 Rubber Kit (includes 6 base enclosure rubber feet)
480481-001 Fan for use only with computer models equipped with Intel processors
480490-001 Display enclosure for use only with computer models equipped with AntiGlare display assembies and
802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables)
480851-001 AMD Turion Ultra ZM80 2.10-GHz processor (includes replacement thermal material)
480852-001 AMD Turion Ultra ZM82 2.20-GHz processor (includes replacement thermal material)
38 Chapter 3 Illustrated parts catalog
Page 47
Spare part
number
Description
480854-001 AMD Turion Ultra ZM86 2.40-GHz processor (includes replacement thermal material)
480856-001 AMD Athlon QL60 1.90-GHz processor (includes replacement thermal material)
480857-001 AMD Turion RM70 2.00-GHz processor (includes replacement thermal material)
480985-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in all countries and regions except Pakistan, Russia, and the Ukraine
481144-001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems
with 512-MB of discrete memory (includes replacement thermal material)
481374-001 Intel Core2 Duo 2.53-GHz processor (includes replacement thermal material)
481375-001 Intel Core2 Duo 2.40-GHz processor (includes replacement thermal material)
481376-001 Intel Core2 Duo 2.26-GHz processor (includes replacement thermal material)
481377-001 Intel Core2 Duo 2.80-GHz processor (includes replacement thermal material)
481392-001 TouchPad on/off button board (includes cable)
482260-001 Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
482260-002 Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD
processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
482899-001 NTSC/ATSC/ANG TV tuner module
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.
482899-002 DVD-T/ANG TV tuner module
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.
482899-003 DVB-T TV tuner module
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.
Sequential part number listing 39
Page 48
Spare part
number
Description
482900-001 TV tuner external antenna cable with PAL jack
482900-002 TV tuner external antenna cable with F-PAL jack
482957-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only with computer models equipped with Intel
processors only in Pakistan, Russia, and the Ukraine
483113-001 Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 480474-001. See
Cable Kit on page 32 for
more Cable Kit spare part information.
483275-001 Keyboard for use only with computer models equipped with AMD processors in the United States
483275-021 Keyboard for use with all computer models in Europe, the Middle East, and Africa
483275-031 Keyboard for use only with computer models equipped with AMD processors in the United Kingdom
483275-041 Keyboard for use only with computer models equipped with AMD processors in Germany
483275-051 Keyboard for use only with computer models equipped with AMD processors in France
483275-061 Keyboard for use only with computer models equipped with AMD processors in Italy
483275-071 Keyboard for use only with computer models equipped with AMD processors in Spain
483275-111 Keyboard for use only with computer models equipped with AMD processors in Switzerland
483275-121 Keyboard for use only with computer models equipped with AMD processors in French Canada
483275-131 Keyboard for use only with computer models equipped with AMD processors in Portugal
483275-141 Keyboard for use only with computer models equipped with AMD processors in Turkey
483275-151 Keyboard for use with all computer models in Greece
483275-161 Keyboard for use with all computer models in Latin America
483275-171 Keyboard for use only with computer models equipped with AMD processors in Saudi Arabia
483275-201 Keyboard for use with all computer models in Brazil
483275-221 Keyboard for use with all computer models in the Czech Republic
483275-251 Keyboard for use with all computer models in Russia
483275-281 Keyboard for use with all computer models in Thailand
483275-291 Keyboard for use with all computer models in Japan
483275-371 Keyboard for use with all computer models in Asia/Pacific countries and regions
483275-A41 Keyboard for use with all computer models in Belgium
483275-AA1 Keyboard for use with all computer models in the People's Republic of China
483275-AC1 Keyboard for use with all computer models in Hong Kong
483275-B31 Keyboard for use only with computer models equipped with AMD processors in the Netherlands
483275-BB1 Keyboard for use with all computer models in Israel
483275-DH1 Keyboard for use only with computer models equipped with AMD processors in Denmark, Norway,
and Sweden
40 Chapter 3 Illustrated parts catalog
Page 49
Spare part
number
Description
485605-001 Switch cover for use only with computer models equipped with Intel processors (includes power button
board and cable and LED board and cable)
485606-001 Display inverter cover
486541-001 System board with RX781 Northbridge and ATI HD3450 graphics subsystem with discrete memory for
use only with computer models equipped with AMD processors (includes replacement thermal material)
486542-001 System board with M780G Northbridge and UMA graphics subsystem memory for use only with computer
models equipped with AMD processors (includes replacement thermal material)
486766-001 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors
487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico,
Trinidad and Tobago, the U.S. Virgin Islands, and the United States
487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain,
Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-291 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel
processors in Japan
487748-001 Wireless antenna transceivers and cables for use with computer models equipped with 802.11a/b/g and
802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables)
488879-001 Heat sink for use only with computer models equipped with AMD processors and graphics subsystems
with discrete memory (includes replacement thermal material)
488880-001 17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer
models equipped with AMD processors (includes webcam, microphone, and wireless antenna
transceivers and cables)
488881-001 17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with AMD processors (includes webcam, microphone, and wireless antenna
transceivers and cables)
488884-001 Display enclosure for use with computer models equipped with a BrightView display assemblhy and
802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables and
logo LED board and cable)
488885-001 Fan for use only with computer models equipped with AMD processors
Sequential part number listing 41
Page 50
Spare part
number
Description
488886-001 USB board for use only with computer models equipped with AMD processors (includes cable)
489804-001 Wireless antenna transceiver and cable sets
490030-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port,
modem module, and TV tuner module (includes 6 rubber feet)
490031-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
TV tuner module, but not a modem module (includes 6 rubber feet)
490032-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
modem module, but not a TV tuner module (includes 6 rubber feet)
490033-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port, but
not a modem module or a TV tuner module (includes 6 rubber feet)
490034-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port,
modem module, and TV tuner module (includes 6 rubber feet)
490035-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
TV tuner module, but not a modem module (includes 6 rubber feet)
490036-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and
modem module, but not a TV tuner module (includes 6 rubber feet)
490038-001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port, modem
module, and TV tuner module (includes 6 rubber feet)
490039-001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and TV
tuner module, but not a modem module (includes 6 rubber feet)
490040-001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and
modem module, but not a TV tuner module (includes 6 rubber feet)
490371-001 Power cord for use in the United States
490371-011 Power cord for use in Australia and New Zealand
490371-021 Power cord for use in Europe, the Middle East, and Africa
490371-031 Power cord for use in the United Kingdom
490371-061 Power cord for use in Italy
490371-081 Power cord for use in Denmark
490371-111 Power cord for use in Switzerland
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in the People's Republic of China
490371-AD1 Power cord for use in South Korea
490371-AR1 Power cord for use in South Africa
490371-BB1 Power cord for use in Israel
490371-D01 Power cord for use in Argentina
490371-D61 Power cord for use in India
490502-001 Display Screw Kit for use only with computer models equipped with AntiGlare display assemblies
490503-001 Heat sink for use only with computer models equipped with AMD processors and graphics subsystems
with UMA memory (includes replacement thermal material)
42 Chapter 3 Illustrated parts catalog
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Spare part
number
Description
490504-001 Display enclosure for use only with computer models equipped with an AntiGlare display assembly and
an 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables) (includes wireless
antenna transceivers and cables)
491000-001 Intel Core2 Duo 2.00-GHz processor (includes replacement thermal material)
491972-001 TouchPad button board (includes 2 cables)
492546-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port, but
not a modem module or a TV tuner module (includes 6 rubber feet)
495896-001 Display Rubber Kit for use only with computer models equipped with an AntiGlare display assembly
(includes display bezel rubber screw covers)
497103-001 17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD
processors (include webcam, microphone, and wireless antenna transceivers and cables)
497104-001 17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD
processors (include webcam, microphone, and wireless antenna transceivers and cables)
498136-001 Display hinges for use only with computer models equipped with an AntiGlare display assembly (includes
left and right hinges)
Sequential part number listing 43
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4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Flat-bladed screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
44 Chapter 4 Removal and replacement procedures
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Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements 45
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Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
46 Chapter 4 Removal and replacement procedures
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Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 47
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Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
48 Chapter 4 Removal and replacement procedures
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Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the
password.
NOTE: These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the RTC battery (see
RTC battery on page 60).
6. Wait approximately 5 minutes.
7. Replace the RTC battery and reassemble the computer.
8. Connect AC power to the computer. Do not reinsert any batteries at this time.
9. Turn on the computer.
All passwords and all CMOS settings have been cleared.
Preliminary replacement requirements 49
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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 115 screws, in 10 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the number needed to locate documents, drivers, and support for the
computer.
(5) Warranty period: Describes the duration of the warranty period for the computer.
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Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 480480-001. There are 6 rubber feet that attach to the base enclosure in the locations
shown in the following illustration.
Battery
Description Spare part number
8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 480385-001
6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD
processors
486766-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the computer.
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3. Pivot the battery (2) upward and remove it (3) from the computer.
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of
the battery downward until it is seated. The battery release latch automatically locks the battery
into place.
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Webcam/microphone module
NOTE: This section applies only to computer models equipped with BrightView display assemblies.
NOTE: If it has been determined that the webcam/microphone module is the component that must be
replaced to complete the computer repair, the display assembly does not have to be removed. Follow
the procedures in this section to replace the webcam/microphone module. For information on replacing
the display assembly and other display assembly internal components, see
Display assembly
on page 73.
Description Spare part number
Webcam/microphone module 480446-001
Before removing the webcam/microphone module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
Remove the webcam/microphone module:
1. Turn the computer display-side up, with the front toward you.
2. Open the computer as far as possible.
3. Flex the inside edges of the top edge (1) and the left and right upper corners (2) of the display bezel
until the bezel disengages from the display enclosure.
4. Release the display bezel top edge (3) from the display enclosure.
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5. Release the webcam/microphone module (1) from the display enclosure as far as the webcam/
microphone module cable allows.
6. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.
7. Remove the webcam/microphone module.
Reverse this procedure to install the webcam/microphone module.
Optical drive
NOTE: All optical drive spare part kits include an optical drive bezel and bracket.
Description Spare part number
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480458-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
Remove the optical drive:
1. Position the computer with the front toward you.
2. Remove the Phillips PM2.5×5.0 screw (1) that secures the optical drive to the computer.
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3. Insert a thin tool, such as a paper clip (2), into the disc tray release access hole. (The optical drive
disc tray is partially ejected from the optical drive.)
4. Use the disc tray frame to slide the optical drive (3) out of the computer.
5. Remove the optical drive.
6. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive
bracket toward you.
7. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the
optical drive.
8. Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
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Hard drive
NOTE: All hard drive spare part kits include a hard drive bracket.
Description Spare part number
320-GB, 5400-rpm 480456-001
250-GB, 5400-rpm 480455-001
160-GB, 7200-rpm 480454-001
160-GB, 5400-rpm 480453-001
120-GB, 5400-rpm 480452-001
Hard Drive Hardware Kit (includes bracket and screws) 480457-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
Remove the hard drive:
1. Position the computer with the front toward you.
2. Loosen the six Phillips PM2.5×6.0 captive screws (1) that secure the accessory cover to the
computer.
3. Lift the rear edge of the accessory cover (2), swing it up and forward, and then remove the
cover (3). The accessory cover is included in the Plastics Kit, spare part number 480467-001.
4. Remove the three Phillips PM2.5×4.0 screws (1) that secure each hard drive to the computer.
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5. Use the Mylar tabs (2) to disconnect the hard drives (3) from the computer.
6. Remove the hard drives (4) from the computer by lifting them straight up.
7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0
screws (1) that secure the hard drive bracket to the hard drive.
8. Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
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TV tuner module
NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner
module cable is included in the Cable Kit, spare part number 480474-001.
NOTE: The TV tuner external antenna cables are available using spare part numbers 482900-001
(with F-PAL jack) and 482900-002 (with PAL jack).
Description Spare part number
DVB-T TV tuner module 482899-003
DVD-T/ANG TV tuner module 482899-002
NTSC/ATSC/ANG TV tuner module 482899-001
Before removing the TV tuner module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the accessory cover (see
Hard drive on page 56).
Remove the TV tuner module:
1. Disconnect the TV tuner module antenna cable (1) from the terminal on the TV tuner module.
2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the TV tuner module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
58 Chapter 4 Removal and replacement procedures
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3. Remove the TV tuner module (3) by pulling the module away from the slot at an angle.
NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into the
TV tuner module slot.
Reverse this procedure to install the TV tuner module.
Component replacement procedures 59
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RTC battery
NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
Description Spare part number
RTC battery 480468-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the accessory cover (see
Hard drive on page 56).
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Remove the RTC battery (2) from the rubber clip built into the system board.
Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+”
sign facing up.
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WLAN module
Description Spare part number
WLAN modules for use only with computer models equipped with AMD processors:
Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
482260-001
Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
482260-002
Broadcom 4321 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
453730-001
Broadcom 4321 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,
Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
453730-002
Component replacement procedures 61
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Description Spare part number
Atheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize, Canada,
the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
459339-001
Atheros AR2425 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459339-002
WLAN modules for use only with computer models equipped with Intel processors:
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine
482957-001
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use only with computer models equipped
with Intel processors in all countries and regions except Pakistan, Russia, and the Ukraine
480985-001
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,
Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
487330-001
Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with
Intel processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-002
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Description Spare part number
Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with
Intel processors in Japan
487330-291
Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with
Intel processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
459263-001
Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with
Intel processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Broadcom 4322 802.11a/b/g/n WLAN module for use in South Korea 464382-AD1
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the accessory cover (see
Hard drive on page 56).
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
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3. Remove the WLAN module (3) by pulling it away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN
module slot.
Reverse this procedure to install a WLAN module.
Memory module
Description Spare part number
2048-MB memory module (667-MHz, PC2-6400, 1-DIMM) 480382-001
1024-MB memory module (667-MHz, PC2-6400, 1-DIMM) 480381-001
512-MB memory module (667-MHz, PC2-6400, 1-DIMM) 480380-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the accessory cover (see
Hard drive on page 56).
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
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2. Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
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Switch cover
NOTE: The switch cover includes the power button board and cable and LED board and cable.
Description Spare part number
For use only with computer models equipped with AMD processors 480469-001
For use only with computer models equipped with Intel processors 485605-001
Before removing the switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
Remove the switch cover:
1. Remove the following screws:
(1) Seven Phillips PM2.5×4.0 screws
(2) One Phillips PM2.5×13.0 screw
2. Turn the computer display-side up, with the front toward you.
3. Open the computer as far as possible.
4. Lift the rear edge of the switch cover (1) until it rests at an angle.
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5. Slide the switch cover (2) back until it rests on the display.
6. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected
and disconnect the cable from the LED board.
7. Remove the switch cover (2).
Reverse this procedure to install the switch cover.
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Keyboard
For use in country or region Spare part number For use in country or region Spare part number
For use with all computer models:
Denmark, Norway, and Sweden
483275-DH1 Saudi Arabia 483275-171
France 483275-051 Spain 483275-071
French Canada 483275-121 Switzerland 483275-111
Germany 483275-041 Turkey 483275-141
Italy 483275-061 The United Kingdom 483275-031
The Netherlands 483275-B31 The United States 483275-001
Portugal 483275-131
For use only with computer models equipped with AMD processors:
Asia Pacific countries and regions
483275-371 Japan 483275-291
Belgium 483275-A41 Latin America 483275-161
Brazil 483275-201 The Netherlands 483275-B31
The Czech Republic 483275-221 The People's Republic of China 483275-AA1
Denmark, Norway, and Sweden 483275-DH1 Portugal 483275-131
Europe, the Middle East,
and Africa
483275-021 Russia 483275-251
France 483275-051 Saudi Arabia 483275-171
French Canada 483275-121 Spain 483275-071
Germany 483275-041 Switzerland 483275-111
Greece 483275-151 Thailand 483275-281
Hong Kong 483275-AC1 Turkey 483275-141
Italy 483275-061 The United Kingdom 483275-031
Israel 483275-BB1 The United States 483275-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the accessory cover (see
Hard drive on page 56).
6. Remove the switch cover (see
Switch cover on page 66).
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Remove the keyboard:
1. Turn the computer upside down, with the front toward you.
2. Remove the Phillips PM2.5×13.0 screw that secures the keyboard to the computer.
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Remove the three Phillips PM2.0×4.0 screws (1) and the Phillips PM2.0×3.0 broad-head
screw (2) that secure the keyboard to the computer.
6. Lift the rear edge of the keyboard (1) until it rests at an angle.
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7. Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the top
cover and rest it on the display.
8. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard
cable (2).
9. Remove the keyboard.
Reverse this procedure to install the keyboard.
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Bluetooth module
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 480474-001.
Description Spare part number
Bluetooth module 483113-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the switch cover (see
Switch cover on page 66).
6. Remove the keyboard (see
Keyboard on page 68)
7. Remove the following components:
Remove the Bluetooth module:
1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the Bluetooth module to the top cover.
2. Release the Bluetooth module (2) as far as the Bluetooth module cable allows.
3. Disconnect the Bluetooth module cable (3) from the Bluetooth module.
4. Remove the Bluetooth module.
Reverse this procedure to install the Bluetooth module.
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Speaker assembly
Description Spare part number
Speaker assembly 480470-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the switch cover (see
Switch cover on page 66).
6. Remove the keyboard (see
Keyboard on page 68).
Remove the speaker assembly:
1. Disconnect the speaker assembly cable (1) from the power button board.
2. Remove the three Phillips PM2.5×4.0 screws (2) that secure the speaker assembly to the computer.
3. Remove the speaker assembly (3).
Reverse this procedure to install the speaker assembly.
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Display assembly
NOTE: All display assembly spare part include a webcam, microphone, and wireless antenna
transceivers and cables.
17.0-inch WSXGA+ AntiGlare display assembly for use only with computer models equipped with
AMD processors
497104-001
17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with
AMD processors
497103-001
17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only
with computer models equipped with AMD processors
488881-001
17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with AMD processors
488880-001
17.0-inch WSXGA+ AntiGlare display assembly with webcam and 2 microphones for use only with
computer models equipped with Intel processors
480378-001
17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with
computer models equipped with Intel processors
480377-001
17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only
with computer models equipped with Intel processors
480376-001
17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with
computer models equipped with Intel processors
480375-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the memory/WLAN module compartment cover (see
Memory module on page 64).
6. Disconnect the wireless antenna cables from the WLAN module (see
WLAN module on page 61).
7. Remove the following components:
a. Switch cover (see
Switch cover on page 66)
b. Keyboard (see
Keyboard on page 68)
c. Speaker assembly (see
Speaker assembly on page 72)
Remove the display assembly:
1. Disconnect the display panel cable (1) from the system board.
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2. Remove the wireless antenna cables (2) from the routing channels in the top cover.
CAUTION: The display assembly will be unsupported when the following screws are removed.
To prevent damage to the display assembly, support it before removing the screws.
3. Remove the three Phillips PM2.5×13.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that
secure the display assembly to the computer.
4. Remove the display assembly (3).
NOTE: Steps 5 through 24 provide display assembly internal component removal information for
computer models equipped with AntiGlare display assemblies. See steps 25 through 40 for display
assembly internal component removal information for computer models equipped with BrightView
display assemblies.
NOTE: See Webcam/microphone module on page 53 for webcam/microphone module
replacement instructions for computer models equipped with BrightView display assemblies.
5. If it is necessary to replace the display enclosure or any of the display assembly internal
components, remove the two rubber screw covers (1) on the display bezel lower edge. The rubber
screw covers are available in the Display Rubber Kit, spare part number 495896-001.
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6. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display enclosure to the
display assembly.
7. Turn the display enclosure upside down, with the hinges toward you.
8. Release the display enclosure (1) by sliding it toward the top of the display assembly until it
detaches from the display assembly.
9. Lift the bottom edge of the display enclosure (2) until the display enclosure logo LED cable
is accessible.
10. Disconnect the display enclosure logo LED cable (3) from the display panel cable.
11. Remove the display enclosure. The display enclosure is available using spare part number
480445-001.
12. If it is necessary to replace the webcam/microphone module, remove the two Phillips PM2.5×3.0
screws (1) that secure the webcam/microphone module to the display bezel.
13. Release the webcam/microphone module (2) as far from the display bezel as the webcam/
microphone module cable allows.
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14. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.
15. Remove the webcam/microphone module. The webcam/microphone module is available using
spare part number 480446-001.
16. If it is necessary to replace the display inverter, remove the 7 Phillips PM2.5×5.0 screws (1) that
secure the display inverter cover to the display bezel.
17. Remove the display inverter cover (2) by lifting it straight up. The display inverter cover is available
using spare part number 485606-001.
18. Remove the Phillips PM2.5×5.0 screw (1) that secures the display inverter to the display bezel.
19. Release the inverter (2) as far from the display bezel as the display panel cable and backlight
cables allow.
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20. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter.
21. Remove the display inverter. The display inverter is available using spare part number
480447-001.
22. If it is necessary to replace the display hinges, remove the two Phillips PM2.5×5.0 screws (1) and
the four Phillips PM2.5×4.0 screws (2) that secure the display hinges to the display panel.
23. Remove the eight Phillips PM2.0×4.0 screws (1) that secure the display hinges to the display panel.
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24. Remove the display hinges (2). The display hinges are available using spare part number
498136-001.
NOTE: Steps 25 through 40 provide display internal component removal information for computer
models equipped with BrightView display assemblies. See steps 5 through 24 for display internal
component removal information for computer models equipped with AntiGlare display assemblies.
25. If it is necessary to replace the display bezel or any of the display assembly internal components,
remove the following screw covers and screws:
(1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers
are included in the Rubber Kit, spare part number 480442-001.
(2) Two Phillips PM2.5×6.0 screws.
26. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display
bezel until the bezel disengages from the display enclosure.
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27. Remove the display bezel (3). The display bezel is available using spare part number
480444-001.
28. If it is necessary to replace the display inverter, release the display inverter (1) as far as the display
panel cable and backlight cable allow.
29. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.
30. Remove the display inverter. The display inverter is available using spare part number
480447-001.
31. If it is necessary to replace the display panel, remove the eight Phillips PM2.5×4.0 screws (1) that
secure the display panel to the display enclosure.
32. Release the display panel (2) as far as the display logo LED board cable allows.
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33. Disconnect the display logo LED board cable (3) from the display panel cable.
34. Remove the display panel. The display panel is available using the following spare
part numbers:
●
480441-001 (17.0-inch, WSXGA+ BrightView display panel)
●
480440-001 (17.0-inch, WXGA BrightView display panel)
35. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws (1) that
secure each display hinge to the display panel.
36. Remove the display hinges (2). The display hinges are available using spare part number
480448-001.
37. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips
PM2.5×4.0 screw (1) that secures each transceiver to the display enclosure.
38. Detach the wireless antenna transceivers (2) from the display enclosure.
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39. Remove the wireless antenna cables from the tabs (3) built into the display enclosure shielding.
40. Remove the wireless antenna cables (4). The wireless antenna transceivers and cables are
available using the following spare part numbers:
●
489804-001 (for use with computer models equipped with an 802.11a/b/g/n WLAN module)
●
487748-001 (for use with computer models equipped with an 802.11a/b/g or 802.11b/g WLAN
module)
Reverse this procedure to reassemble and install the display assembly.
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Top cover
Description Spare part number
For use only with computer models equipped with a fingerprint reader 480466-001
For use only with computer models not equipped with a fingerprint reader 480465-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the following components:
a. Hard drive (see
Hard drive on page 56)
b. Optical drive (see
Optical drive on page 54)
c. Keyboard (see
Keyboard on page 68)
d. Switch cover (see
Switch cover on page 66)
e. Speaker assembly (see
Speaker assembly on page 72)
f. Display assembly (see
Display assembly on page 73)
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the four Phillips PM2.5×13.0 screws that secure the top cover to the computer.
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3. Remove the eight Phillips PM2.5×4.0 screws secure the top cover to the computer.
4. Disconnect the Bluetooth module cable (1) from the system board.
5. Release the ZIF connector to which the TouchPad cable (2) is attached and disconnect the cable
from the system board.
6. Release the ZIF connector to which the fingerprint reader board cable (3) is attached and
disconnect the cable from the system board.
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7. Remove the six Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure.
8. Remove the five Phillips PM2.5×4.0 screws that secure the top cover to the base enclosure.
9. Lift the rear edge of the top cover (1) until it disengages from the computer, and then lift the top
cover (2) up and remove it.
Reverse this procedure to install the top cover.
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Fingerprint reader board
Description Spare part number
Fingerprint reader board (includes cable) 480476-001
Before removing the fingerprint reader board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the following components:
a. Hard drive (see
Hard drive on page 56)
b. Optical drive (see
Optical drive on page 54)
c. Switch cover (see
Switch cover on page 66)
d. Keyboard (see
Keyboard on page 68)
e. Speaker assembly (see
Speaker assembly on page 72)
f. Display assembly (see
Display assembly on page 73)
g. Top cover (see
Top cover on page 82)
Remove the fingerprint reader board:
1. Turn the top cover upside down, with the front toward you.
2. Remove the two Phillips PM2.0×3.0 broad-head screws (1) that secure the fingerprint reader board
to the top cover.
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3. Remove the fingerprint reader board (2) and cable from the top cover.
Reverse this procedure to install the fingerprint reader board.
TouchPad on/off button board
Description Spare part number
TouchPad on/off button board (includes cable) 481392-001
Before removing the TouchPad on/off button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the following components:
a. Hard drive (see
Hard drive on page 56)
b. Optical drive (see
Optical drive on page 54)
c. Switch cover (see
Switch cover on page 66)
d. Keyboard (see
Keyboard on page 68)
e. Speaker assembly (see
Speaker assembly on page 72)
f. Display assembly (see
Display assembly on page 73)
g. Top cover (see
Top cover on page 82)
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Remove the TouchPad on/off button board:
1. Turn the top cover upside down, with the front toward you.
2. Release the ZIF connector to which the TouchPad on/off button board cable (1) is attached, and
then disconnect the cable from the TouchPad button board.
3. Remove the Phillips PM2.5×4.0 screw (2) that secures the TouchPad on/off button board to the
top cover.
4. Remove the TouchPad on/off button board (3) and cable from the top cover.
Reverse this procedure to install the TouchPad on/off button board.
TouchPad button board
Description Spare part number
TouchPad button board (includes 2 cables) 491972-001
Before removing the TouchPad button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the following components:
a. Hard drive (see
Hard drive on page 56)
b. Optical drive (see
Optical drive on page 54)
c. Switch cover (see
Switch cover on page 66)
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d. Keyboard (see Keyboard on page 68)
e. Speaker assembly (see
Speaker assembly on page 72)
f. Display assembly (see
Display assembly on page 73)
g. Top cover (see
Top cover on page 82)
Remove the TouchPad on/off button board:
1. Turn the top cover upside down, with the front toward you.
2. Release the ZIF connector to which the TouchPad button board cable (1) is attached, and then
disconnect the cable from the TouchPad board.
3. Remove the two Phillips PM2.5×4.0 screws (2) that secure the TouchPad button board to the
top cover.
4. Remove the TouchPad button board (3) and cables from the top cover.
Reverse this procedure to install the TouchPad button board.
Bluetooth module cable
NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 480474-001.
See
Cable Kit on page 32 for more Cable Kit spare part number information.
Before removing the Bluetooth module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
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4. Remove the battery (see Battery on page 51).
5. Remove the following components:
a. Hard drive (see
Hard drive on page 56)
b. Optical drive (see
Optical drive on page 54)
c. Switch cover (see
Switch cover on page 66)
d. Keyboard (see
Keyboard on page 68)
e. Speaker assembly (see
Speaker assembly on page 72)
f. Display assembly (see
Display assembly on page 73)
g. Top cover (see
Top cover on page 82)
Remove the Bluetooth module cable:
1. Turn the top cover upside down, with the front toward you.
2. Remove the Bluetooth module cable (1) from the clips built into the top cover.
3. Remove the Bluetooth module cable (2).
Reverse this procedure to install the Bluetooth module cable.
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Modem module
NOTE: The modem module spare part kits do not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 480474-001.
Description Spare part number
Modem module for use in all countries and regions except Australia and New Zealand 461749-001
For use only in Australia and New Zealand 461749-011
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
4. Remove the battery (see
Battery on page 51).
5. Remove the following components:
a. Hard drive (see
Hard drive on page 56)
b. Optical drive (see
Optical drive on page 54)
c. Switch cover (see
Switch cover on page 66)
d. Keyboard (see
Keyboard on page 68)
e. Speaker assembly (see
Speaker assembly on page 72)
f. Display assembly (see
Display assembly on page 73)
g. Top cover (see
Top cover on page 82)
Remove the modem module:
1. Disconnect the modem module cable (1) from the modem module.
2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the modem module to the system board.
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3. Lift the modem module (3) straight up to disconnect it from the system board.
Reverse this procedure to install the modem module.
System board
NOTE: All system board spare part kits include replacement thermal material.
Description Spare part number
System board with RX781 Northbridge and ATI HD3450 graphics subsystem with discrete memory
for use only with computer models equipped with AMD processors
486541-001
System board with M780G Northbridge and UMA graphics subsystem memory for use only with
computer models equipped with AMD processors
486542-001
System board with PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory
and 256-GB of graphics subsystem memory for use only with computer models equipped with
Intel processors
480366-001
System board with PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem memory
and 512-GB of graphics subsystem memory for use only with computer models equipped with
Intel processors
480365-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC Adapter from the computer.
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4. Remove the battery (see Battery on page 51).
5. Remove the following components:
a. Optical drive (see
Optical drive on page 54)
b. Hard drive (see
Hard drive on page 56)
c. Switch cover (see
Switch cover on page 66)
d. Keyboard (see
Keyboard on page 68)
e. Bluetooth module (see
Bluetooth module on page 71)
f. Speaker assembly (see
Speaker assembly on page 72)
g. Display assembly (see
Display assembly on page 73)
h. Top cover (see
Top cover on page 82)
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
●
TV tuner module (see
TV tuner module on page 58)
●
RTC battery (see
RTC battery on page 60)
●
WLAN module (see
WLAN module on page 61)
●
Memory module (see
Memory module on page 64)
●
Modem module (see
Modem module on page 90)
●
Heat sink (see
Heat sink on page 102)
●
Processor (see
Processor on page 106)
92 Chapter 4 Removal and replacement procedures
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