This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Atom, Celeron, and
Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: October 2009
First Edition: September 2009
Document Part Number: 574404-002
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
2 WWAN antennas (worldwide, 5-band)
built into the display assembly
Does not support WWAN aftermarket
option
Integrated wireless personal area network
(WPAN) options through Bluetooth®
module
External media
cards
One ExpressCard slot, supporting optional
ExpressCard/34 cards
Digital Media Slot supporting the following
optional digital card formats:
■ Memory Stick (MS)
■ Memory Stick Pro (MS/Pro)
■ MultiMediaCard (MMC)
■ Secure Digital High Capacity (SDHC)
Memory Card
■ xD-Picture Card (XD)
999
999
9
999
999
999
999
PortsAudio-in (stereo microphone)/Audio-out
(stereo headphone)
HDMI v.1.3
AC power
RJ-45 (Ethernet, includes link and activity
lights)
USB v. 2.0 (3)
VGA (Dsub 15-pin) supporting 1600 ×
1200 external resolution at 75 GHz
Keyboard/
pointing devices
Power
requirements
1–4Maintenance and Service Guide
Spill-resistant keyboard
TouchPad with TouchPad buttons
Touch-sensitive controls
Supports 2-way scroll with legend
Taps enabled by default
65-W AC adapter
6-cell, 2.55-Ah (55-Wh) Li-ion battery
999
999
999
(Continued)
Product description
CategoryDescriptionHP Mini 311Compaq Mini 311HP Pavilion dm1
SecuritySecurity cable slot999
Operating systemPreinstalled:
■ Free DOS (Windows 7 only)999
■ Windows® 7 Professional 3299
■ Windows 7 Premium 32999
■ Windows 7 Basic 32999
■ Windows 7 Starter 3299
■ Free DOS (Windows XP only)
■ Windows XP Home Service Pack 3 for
ULCPC Program
■ Back on Track9
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory modules
SIM
WLAN module
WWAN module
99
999
Maintenance and Service Guide1–5
Product description
1–6Maintenance and Service Guide
Display
Display components
2
External component identification
ItemComponentDescription
(1)Internal display switchTurns off the display if the display is closed while the power is on.
(2)Webcam lightOn: The webcam is in use.
(3)WebcamCaptures still photographs and videos.
To capture videos, you must install additional webcam software.
✎
(4)Internal microphoneRecords sound.
Maintenance and Service Guide2–1
External component identification
Wireless antennas
Your computer may look slightly different from the illustration in this section.
✎
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless local area
networks (WLAN).
(2)WWAN antennas (2)*
(select models only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulation notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your
country or region. These notices are located in Help and Support.
Send and receive wireless signals to communicate with wireless wide-area
networks (WWAN).
2–2Maintenance and Service Guide
Top components
Buttons
External component identification
ItemComponentDescription
(1)Power button■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button briefly to initiate the Sleep state
or Standby.
■ When the computer is in the Sleep state or Standby, press the button
briefly to exit.
■ When the computer is in Hibernation, press the button briefly to exit
Hibernation.
If the computer has stopped responding and operating system shutdown
procedures are ineffective, press and hold the power button for at least
5 seconds to turn off the computer.
This describes factory settings. For information about changing factory
✎
settings, refer to the user guides located in Help and Support.
(2)Wireless buttonTurns the wireless feature on or off but does not create a wireless connection.
To establish a wireless connection, a wireless network must already be
✎
set up.
Maintenance and Service Guide2–3
External component identification
Keys
Your computer may look slightly different from the illustration in this section.
✎
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Function keysExecute frequently used system functions when pressed in combination with
the fn key.
2–4Maintenance and Service Guide
Lights
External component identification
ItemComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Power light■ On: The computer is on.
■ Blinking: The computer is in the Sleep state or Standby.
■ Off: The computer is off or in Hibernation.
(3)Wireless light■ On: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth® device, is on.
■ Off: All wireless devices are off.
Maintenance and Service Guide2–5
External component identification
Pointing devices
ItemComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)Right TouchPad button*Functions like the right button on an external mouse.
(4)TouchPad scroll zoneScrolls up or down.
*This table describes factory settings.
2–6Maintenance and Service Guide
Front components
ItemComponentDescription
(1)Speakers (2)Produce sound.
(2)Battery light■ On: A battery is charging.
External component identification
■ Blinking: A battery that is the only available power source has reached a
low battery level. When the battery reaches a critical battery level, the
battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light turns
off when all batteries in the computer are fully charged. If the computer is
not plugged into an external power source, the light stays off until the
battery reaches a low battery level.
(3)Drive lightBlinking: The hard drive or flash drive is being accessed.
Maintenance and Service Guide2–7
External component identification
Right-side components
ItemComponentDescription
(1)Digital Media SlotSupports the following optional digital card formats:
(2)Audio-out (headphone) jack/Audio-in
(microphone) jack
(3)USB ports (2)Connect optional USB devices.
■ Memory Stick (MS)
■ Memory Stick Pro (MS/Pro)
■ MultiMediaCard (MMC)
■ Secure Digital (SD) Memory Card
■ xD-Picture Card
Produces sound when connected to optional powered stereo speakers,
headphones, earbuds, a headset, or television audio. Also connects an
optional headset microphone.
When a device is connected to the jack, the computer speakers are
✎
disabled.
The audio component cable must have a 4-conductor connector.
(4)External monitor portConnects an external VGA monitor or projector.
(5)RJ-45 (network) jackConnects a network cable.
2–8Maintenance and Service Guide
Left-side components
ItemComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)Power connectorConnects an AC adapter.
(3)VentEnables airflow to cool internal components.
(4)USB portConnects an optional USB device.
External component identification
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(5)HDMI portConnects an optional video or audio device, such as a high-definition
television, or any compatible digital or audio component.
Depending on your computer model, the computer may include an
✎
HDMI port or a USB port at this location.
Maintenance and Service Guide2–9
External component identification
Bottom components
ItemComponentDescription
(1)Battery release latches (2)Release the battery from the battery bay.
(2)Battery bayHolds the battery.
(3)Vents (4)Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)Hard drive bayContains the hard drive, the wireless LAN module slot, and the memory
module slot.
To prevent an unresponsive system, replace the wireless module only
Ä
with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.
2–10Maintenance and Service Guide
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
ItemComponentDescription
(1)Product nameThis is the product name affixed to the front of the computer.
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n)This number provides specific information about the product’s hardware
3
Illustrated parts catalog
components. The part number helps a service technician determine what
components and parts are needed.
(4)Model descriptionThis is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
(5)Warranty periodThis number describes the duration of the warranty period for the computer.
Maintenance and Service Guide3–1
Illustrated parts catalog
Computer major components
3–2Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare part number
(1)11.6-in (1366
transceivers and cables, nameplate, and logo):
Display assembly with 2 WWAN antennas for use with the HP Mini580006-001
Display assembly for use with the HP Mini580007-001
Display assembly with 2 WWAN antennas for use with the Compaq Mini580011-001
Display assembly with 2 WWAN antenna for use with the black-colored HP Pavilion588689-001
Display assembly with 2 WWAN antenna for use with the white-colored HP Pavilion588690-001
See “Display assembly subcomponents” on page 3-9 for display assembly internal component spare
✎
part information.
(2)Keyboard (includes keyboard cable):
For use in Belgium580030-A41
For use in the Czech Republic580030-221
For use in Demark580030-DH1
For use in France580030-051
For use with the HP Mini and Compaq Mini in French Canada580030-121
4096-MB for use with the HP Pavilion in systems that include a WWAN module 581754-002
2048-MB580017-001
2048-MB, for use with the HP Mini and Compaq Mini in systems that include a WWAN
module
2048-MB, for use with the HP Pavilion in systems that include a WWAN module 591374-001
1024-MB580016-001
1024-MB, for use with the HP Mini and Compaq Mini in systems that include a WWAN
module
581751-001
581750-001
580017-002
580016-002
1024-MB, for use with the HP Pavilion in systems that include a WWAN module 591373-001
(16)WWAN module:
HSPA EV-DO WWAN module for use in all countries and regions except
the People’s Republic of China
HSPA EV-DO WWAN module for use in the People’s Republic of China483377-003
UNDP HSPA EV-DO WWAN mini module531993-001
3–4Maintenance and Service Guide
483377-002
(Continued)
Illustrated parts catalog
ItemDescriptionSpare part number
(17)WLAN module:
802.11b/g/n WLAN module:
■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the U.S. Virgin Islands
518436-001
■ Broadcom 4322AGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British
Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the
Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether
Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of
China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab
Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Intel WiFi Link 5100 802.11b/g WLAN module for use in Pakistan, Russia, and the Ukraine482957-001
518436-002
(Continued)
Maintenance and Service Guide3–5
Illustrated parts catalog
ItemDescriptionSpare part number
802.11a/b/g/n WLAN module:
■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania,
Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518434-002
(Continued)
3–6Maintenance and Service Guide
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