HP Pavilion dm1-4211nr User Manual

User Guide

Notebook

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: April 2012

Document Part Number: 684099-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

To obtain the latest information in this guide, contact support. For U.S. support, go to

http://www.hp.com/gocontactHP. For

worldwide support, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or for requesting a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................... 1

Finding information ............................................................................................................................... 1

2 Getting to know your computer ..................................................................................................................... 3

Top ....................................................................................................................................................... 3

TouchPad ............................................................................................................................ 3

Lights ................................................................................................................................... 4

Buttons ................................................................................................................................. 5

Keys ..................................................................................................................................... 6

Front ..................................................................................................................................................... 6

Right side ............................................................................................................................................. 7

Left side ................................................................................................................................................ 8

Display .................................................................................................................................................. 9

Bottom ................................................................................................................................................ 10

3 Networking .................................................................................................................................................... 11

Using an Internet service provider (ISP) ............................................................................................ 11

Identifying wireless and network status icons .................................................................................... 11

Creating a wireless connection .......................................................................................................... 11

Turning wireless devices on and off .................................................................................. 12

Using the wireless button .................................................................................. 12

Using the operating system controls ................................................................. 12

Using a WLAN .................................................................................................................................... 12

Connecting to an existing WLAN ....................................................................................... 12

Setting up a new WLAN ..................................................................................................... 13

Protecting your WLAN ....................................................................................................... 13

Roaming to another network .............................................................................................. 14

Using Bluetooth wireless devices ....................................................................................................... 14

Connecting to a wired network ........................................................................................................... 15

Connecting to a local area network (LAN) ......................................................................... 15

4 Keyboard and pointing devices ................................................................................................................... 16

Using the keyboard ............................................................................................................................ 16

Using the action keys ......................................................................................................... 16

Using pointing devices ....................................................................................................................... 17

Setting pointing device preferences ................................................................................... 17

Using the TouchPad .......................................................................................................... 17

Turning the TouchPad off and on ...................................................................... 18

Navigating ......................................................................................................... 18

Selecting ........................................................................................................... 18

Using TouchPad gestures ................................................................................. 19

Scrolling ............................................................................................ 19

Pinching/Zooming ............................................................................. 19

5 Multimedia ..................................................................................................................................................... 20

Using the audio features .................................................................................................................... 20

Adjusting the volume ......................................................................................................... 20

Checking your audio functions ........................................................................................... 20

Using the Webcam ............................................................................................................................. 21

Using video ......................................................................................................................................... 21

Connecting a VGA monitor or projector ............................................................................. 21

Connecting an HDMI TV or monitor ................................................................................... 23

Configuring audio settings (with HDMI TV) ....................................................... 24

6 Power management ...................................................................................................................................... 25

Shutting down the computer ............................................................................................................... 25

Setting power options ......................................................................................................................... 25

Using power-saving states ................................................................................................. 25

Initiating and exiting Suspend ........................................................................... 26

Initiating and exiting Hibernation ....................................................................... 26

Using the Power icon ......................................................................................................... 27

Using power management ................................................................................................. 27

Viewing the current power management settings ............................................. 27

Changing the current power management settings .......................................... 27

Using battery power ........................................................................................................................... 27

Displaying the remaining battery charge ........................................................................... 28

Inserting or removing the battery ....................................................................................... 28

Inserting the battery .......................................................................................... 28

Removing the battery ........................................................................................ 28

Charging a battery ............................................................................................................. 29

Maximizing battery life ....................................................................................................... 30

Managing low battery levels .............................................................................................. 30

Identifying low battery levels ............................................................................. 30

Resolving a low battery level ............................................................................. 30

Resolving a low battery level when external power is available ....... 30

Resolving a low battery level when a charged battery is available ... 30

Resolving a low battery level when no power source is available .... 31

Resolving a low battery level when the computer cannot exit

Hibernation ....................................................................................... 31

Conserving battery power .................................................................................................. 31

Storing a battery ................................................................................................................ 31

Disposing of a used battery ............................................................................................... 31

Replacing the battery ......................................................................................................... 32

Using external AC power .................................................................................................................... 32

Testing an AC adapter ....................................................................................................... 33

7 Drives ............................................................................................................................................................. 34

Handling drives ................................................................................................................................... 34

Replacing or upgrading the hard drive ............................................................................................... 35

Removing the hard drive .................................................................................................... 35

Installing a hard drive ......................................................................................................... 36

8 External cards and devices .......................................................................................................................... 38

Using Media Card Reader cards (select models only) ....................................................................... 38

Inserting a digital card ........................................................................................................ 38

Removing a digital card ..................................................................................................... 38

Using a USB device ........................................................................................................................... 39

Connecting a USB device .................................................................................................. 40

Removing a USB device .................................................................................................... 40

Using optional external devices .......................................................................................................... 41

Using optional external drives ............................................................................................ 41

9 Memory modules .......................................................................................................................................... 42

10 Security ........................................................................................................................................................ 47

Protecting the computer ..................................................................................................................... 47

Using passwords ................................................................................................................................ 47

Setting passwords in the operating system ....................................................................... 48

Setting passwords in Setup Utility ..................................................................................... 48

Managing an administrator password ............................................................... 49

Entering an administrator password .................................................................. 49

vii

Managing a power-on password ....................................................................... 49

Entering a power-on password ......................................................................... 50

Using firewall software ....................................................................................................................... 50

Installing an optional security cable .................................................................................................... 51

11 Backup and Recovery ................................................................................................................................ 52

Performing a system recovery ............................................................................................................ 52

Creating the restore DVDs ................................................................................................. 52

Creating a restore image on a USB device ....................................................................... 52

Performing recovery using the restore DVD ...................................................................... 53

Backing up your information ............................................................................................................... 53

12 Setup Utility (BIOS) and System Diagnostics .......................................................................................... 55

Starting Setup Utility ........................................................................................................................... 55

Using Setup Utility .............................................................................................................................. 55

Changing the language of Setup Utility ............................................................................. 55

Navigating and selecting in Setup Utility ............................................................................ 55

Displaying system information ........................................................................................... 56

Restoring factory default settings in Setup Utility .............................................................. 56

Exiting Setup Utility ............................................................................................................ 56

Updating the BIOS ............................................................................................................................. 56

Determining the BIOS version ........................................................................................... 56

Downloading a BIOS update ............................................................................................. 57

Using System Diagnostics .................................................................................................................. 58

13 Cleaning your computer ............................................................................................................................. 59

Cleaning products .............................................................................................................................. 59

Cleaning procedures .......................................................................................................................... 59

Cleaning the display .......................................................................................................... 59

Cleaning the sides and cover ............................................................................................ 60

Cleaning the TouchPad and keyboard .............................................................................. 60

14 Traveling with the computer ...................................................................................................................... 61

15 Troubleshooting and support .................................................................................................................... 63

Troubleshooting .................................................................................................................................. 63

The computer is unable to start up .................................................................................... 63

The computer screen is blank ............................................................................................ 63

Software is functioning abnormally .................................................................................... 63

The computer is on but not responding ............................................................................. 64

viii

The computer is unusually warm ....................................................................................... 64

An external device is not working ...................................................................................... 64

The wireless network connection is not working ................................................................ 65

A movie is not visible on an external display ..................................................................... 65

Contacting customer support ............................................................................................................. 65

Labels ................................................................................................................................................. 66

16 Specifications .............................................................................................................................................. 67

Input power ......................................................................................................................................... 67

Operating environment ....................................................................................................................... 68

17 Electrostatic discharge .............................................................................................................................. 69

Index ................................................................................................................................................................... 70

1Welcome

After you set up and register the computer, take the following steps:

● Connect to the Internet—Set up your wired or wireless network so that you can connect to the

Internet. For more information, see

Networking on page 11.

● Get to know your computer—Learn about your computer features. See

computer on page 3 and Keyboard and pointing devices on page 16 for additional

information.

Find installed software—Access a list of the software preinstalled on the computer. Select

●

Computer > More Applications. The list of preinstalled software is displayed.

NOTE: For details about using the software included with the computer, select Computer >

Help. You can also see the software manufacturer's instructions, which may be provided with

the software or on the manufacturer's website.

Update programs and drivers—Update your programs and drivers with the latest versions on a

●

regular basis. When your computer is registered, it will automatically be updated with the latest versions. When you register, you can choose to receive automatic notifications when updates become available. The automatic notifications for operating system updates are available for 90 days. You can also go to support to download updates from HP. For U.S. support, go to

http://www.hp.com/gocontactHP. For worldwide support, go to http://welcome.hp.com/country/ us/en/wwcontact_us.html.

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Getting to know your

Setup Instructions poster

Linux Help

To access the Linux Help, select Computer > Help.

Regulatory, Safety and Environmental Notices

To access the notices, double-click the HP Documents icon located on the desktop.

Setting up the computer

●

● Identifying computer components

Computer software

●

● Computer settings

● Connecting to the Internet

● Computer utilities

● Regulatory and safety information

Battery disposal information

●

Finding information 1

Resources For information about

Safety & Comfort Guide

To access this guide, double-click the HP Documents icon located on the desktop.

– or –

Go to

http://www.hp.com/ergo.

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

HP website

To access support, go to the HP website. For U.S. support, go to worldwide support, go to

country/us/en/wwcontact_us.html.

Limited Warranty*

To access the warranty:

Double-click the HP Documents icon located on the desktop.

– or –

Go to

http://www.hp.com/gocontactHP. For

http://welcome.hp.com/

http://www.hp.com/go/orderdocuments.

Proper workstation setup, posture, health, and work habits

●

● Electrical and mechanical safety information

HP support telephone numbers

Support information

●

● Ordering parts and finding additional help

Software, driver, and BIOS updates

●

Accessories available for the device

●

Warranty information

*You can find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from

● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to

gocontactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/orderdocuments or write to:

http://www.hp.com/

2 Chapter 1 Welcome

2 Getting to know your computer

Top

TouchPad

Component Description

(1) TouchPad light This feature is not supported.

(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the

(3) TouchPad zone Moves the pointer and selects or activates items on the

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

TouchPad on/off button to turn the TouchPad on and off.

screen.

Top 3

Lights

Component Description

(1)

(2)

(3)

(4) Caps lock light On: Caps lock is on.

(5) TouchPad light This feature is not supported.

Power light

Mute light The light is always amber.

Wireless light ● White: An integrated wireless device, such as a

White: The computer is on.

●

● Blinking white: The computer is in the Suspend state.

● Off: The computer is off or in Hibernation.

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

4 Chapter 2 Getting to know your computer

Buttons

Component Description

(1)

(2)

Power button

Web browser button ● When the computer is on, press the button to open the

When the computer is off, press the button to turn on

●

the computer.

● When the computer is on, press the button briefly to

initiate the Suspend state.

When the computer is in the Suspend state, press the

●

button briefly to exit Suspend.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and operating system shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

1. Select Computer > Control Center > Power

Management.

2. In the left pane, click System, and then click Power

Management in the right pane.

default Web browser.

When the computer is off, in the Suspend state, or in

●

Hibernation, the button does not perform any action or function.

Top 5

Keys

Front

Component Description

(1) Action keys Execute frequently used system functions.

(2)

(3)

Component Description

Speakers (2) Produce sound.

Operating system logo key Displays the operating system menu.

Operating system applications key Displays a shortcut menu for items beneath the cursor.

6 Chapter 2 Getting to know your computer

Right side

Component Description

(1) Digital Media Slot Supports the following digital card formats:

MultiMediaCard

●

Secure Digital (SD) Card

●

● Secure Digital High-Capacity (SDHC) Card

Secure Digital Extended Capacity (SDxC) Card

●

(2)

(3)

(4)

(5)

(6)

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, earbuds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the headphone

jack, the computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

USB 2.0 ports (2) Connect optional USB 2.0 devices.

External monitor port Connects an external VGA monitor or projector.

RJ-45 (network) jack Connects a network cable.

Right side 7

Left side

Component Description

(1)

(2) AC adapter/Battery light

(3)

(4) Vent Enables airflow to cool internal components.

(5)

(6)

Power connector Connects an AC adapter.

White: The computer is connected to external power.

●

If a battery installed, the battery is fully charged.

● Amber: The computer is connected to external power

and the battery is charging.

Off: The computer is not connected to external power.

●

Blinking: The computer is in the Suspend state.

●

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Hard drive light On: The hard drive is being accessed.

HDMI port Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or audio component.

(7)

USB 2.0 port Connects an optional USB 2.0 device.

8 Chapter 2 Getting to know your computer

Display

Component Description

(1) Internal display switch Turns off the display or initiates Suspend if the display is closed

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

(3) Internal microphone Records sound.

(4) Webcam Records video and captures still photographs.

(5) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

local area networks (WLAN).

To use the webcam, select Computer > More Applications > Images > Cheese.

Display 9

Bottom

Component Description

(1) Battery bay Contains the battery.

(2)

(3) Vent Enables airflow to cool internal components.

(4) Service door Provides access to the hard drive bay, a memory module

Battery/service door latch Releases the battery from the battery bay and the service

door from the computer.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

slot, and the wireless local area network (WLAN) module.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support.

10 Chapter 2 Getting to know your computer

3Networking

Your computer supports the following types of Internet access:

● Wireless—For mobile Internet access, you can use a wireless connection. See

existing WLAN on page 12 or Setting up a new WLAN on page 13.

● Wired—You can access the Internet by connecting to a wired network. For information on

connecting to a wired network, see

NOTE: Internet hardware and software features vary depending on computer model and your

location.

Connecting to a wired network on page 15.

Using an Internet service provider (ISP)

Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and password to access the Internet. Record this

information and store it in a safe place.

Identifying wireless and network status icons

Icon Name Description

Wireless (connected) Indicates that one or more wireless devices are on.

Connecting to an

Network Connection (connected)

Network Connection (disconnected)

Creating a wireless connection

Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device

●

Bluetooth® device

●

Indicates that the wired network is connected and active. If both wired and wireless connections are active, the operating system uses the wired connection because it is faster.

Indicates that wired and wireless networks are not connected.

Using an Internet service provider (ISP) 11

Turning wireless devices on and off

Using the wireless button

Use the wireless button to turn both the wireless network controller and the Bluetooth controller off or on simultaneously. They can be controlled individually through Control Center or Setup Utility.

NOTE: See Using the action keys on page 16 for information on identifying the type and location

of the wireless button on your computer.

Using the operating system controls

To enable or disable a wireless or wired network device:

1. Right-click the Network Connection icon in the notification area, at the far right of the taskbar.

2. To enable or disable one of the following devices, select or clear the check box for one of the

following options:

Enable Networking (all network devices)

●

Enable Wireless

●

Using a WLAN

A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: When creating a wireless connection or allowing access to users in a network, you are

prompted for the root password.

Connecting to an existing WLAN

1. Turn on the computer.

2. Be sure that the WLAN device is on.

NOTE: See Getting to know your computer on page 3 for information on identifying the location

of the wireless light on your computer, and see information on identifying the location of the wireless key.

3. Click the Network Connection icon in the notification area, at the far right of the taskbar.

Available wireless networks are listed under Wireless Networks.

4. Click the desired wireless network.

If the network is a security-enabled WLAN, you are prompted to enter a network security code. Type the code, and then click OK to complete the connection.

NOTE: To connect to a network that is not automatically detected, click the Network

Connection icon and select Connect to Hidden Wireless Network. Enter the ESSID

information, and set encryption parameters.

Using the action keys on page 16 for

NOTE: If no WLANs are listed, and your network is not hidden, you are out of range of a

wireless router or access point.

12 Chapter 3 Networking

If you do not see the network you want to connect to, right-click the Network Connection icon in the notification area, at the far right of the taskbar, click Edit Connections, and then click the

Wireless tab.

Setting up a new WLAN

Required equipment:

● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

an Internet service provider (ISP)

● A wireless router (purchased separately) (2)

● The wireless computer (3)

The illustration below shows an example of a wireless network installation that is connected to the Internet.

NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a

separate router.

NOTE: When setting up a wireless connection, be sure that your computer and wireless router are

synchronized. To synchronize your computer and wireless router, turn your computer and wireless router off and then back on.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Using a WLAN 13

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. You can use the following precautions to protect your WLAN:

Firewall—Checks both data and requests for data that are sent to your network, and discards

●

any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

To access the built-in firewall, select Computer > YaST > Security and Users > Firewall, and then follow the on-screen instructions.

Wireless encryption—Your computer supports three encryption protocols:

●

Wi-Fi Protected Access (WPA)

◦

Wi-Fi Protected Access II (WPA2)

◦

Wired Equivalent Privacy (WEP)

◦

NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption

protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort.

● Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to

encrypt and decrypt data transmitted over the network. Both WPA and WPA2 dynamically generate a new key for every packet, and they also generate a different set of keys for each computer on the network. To accomplish this:

WPA uses Advanced Encryption Standard (AES) and Temporal Key Integrity Protocol

◦

(TKIP).

◦ WPA2 uses Cipher Block Chaining Message Authentication Code Protocol (CCMP), which

is a new AES protocol.

Wired Equivalent Privacy (WEP) encrypts data with a WEP key before it is transmitted. Without

●

the correct key, others will not be able to use the WLAN.

Roaming to another network

When you move your computer within range of another WLAN, the operating system attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If the operating system does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

Computers

●

Phones

●

Audio devices

●

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the operating system.

14 Chapter 3 Networking

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, see the Bluetooth software Help.

Connecting to a wired network

Connecting to a local area network (LAN)

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a

modem or telephone cable into the RJ-45 (network) jack.

Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.

To connect the network cable:

1. Plug the network cable into the network jack (1) on the computer.

2. Plug the other end of the cable into a network wall jack (2) or a router (not illustrated).

Connecting to a wired network 15

+ 57 hidden pages