HP Pavilion 14 Ultrabook Service Guide

HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook

Maintenance and Service Guide

SUMMARY

CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only

be replaced by an authorized service provider. Accessing some internal parts can damage the computer or void your warranty. Go to

Removal and replacement procedures on page 37 for details.

AMD and AMD Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: March 2013

First Edition: November 2012

Document Part Number: 708183-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description for Intel models ............................................................................................................ 1

2 Product description for AMD models ........................................................................................................... 9

3 External component identification .............................................................................................................. 14

Right side ........................................................................................................................................... 14

Left side .............................................................................................................................................. 16

Display ................................................................................................................................................ 17

Top ..................................................................................................................................................... 18

TouchPad .......................................................................................................................... 18

Lights ................................................................................................................................. 19

Buttons and speakers ........................................................................................................ 20

Keys ................................................................................................................................... 21

Bottom ................................................................................................................................................ 22

4 Illustrated parts catalog ............................................................................................................................... 23

Service label ....................................................................................................................................... 23

Computer major components ............................................................................................................. 24

Display assembly subcomponents ..................................................................................................... 29

Miscellaneous parts ............................................................................................................................ 30

Sequential part number listing ............................................................................................................ 31

5 Removal and replacement procedures ....................................................................................................... 37

Preliminary replacement requirements ............................................................................................... 37

Tools required .................................................................................................................... 37

Service considerations ....................................................................................................... 37

Plastic parts ....................................................................................................... 37

Cables and connectors ..................................................................................... 37

Drive handling ................................................................................................... 38

Grounding guidelines ......................................................................................................... 38

Electrostatic discharge damage ........................................................................ 38

Packaging and transporting guidelines ............................................. 39

Component replacement procedures ................................................................................................. 41

Service label ...................................................................................................................... 41

Battery ............................................................................................................................... 42

Computer feet .................................................................................................................... 43

Display panel ..................................................................................................................... 44

Keyboard ........................................................................................................................... 46

Top cover ........................................................................................................................... 50

Power button board ........................................................................................................... 53

Hard drive .......................................................................................................................... 54

USB board/audio jack ........................................................................................................ 57

WLAN module .................................................................................................................... 58

System board ..................................................................................................................... 61

Memory module ................................................................................................................. 66

RTC battery ....................................................................................................................... 69

mSATA solid-state drive .................................................................................................... 70

PCH heat sink .................................................................................................................... 72

Heat sink ............................................................................................................................ 73

Fan ..................................................................................................................................... 75

Speaker assembly ............................................................................................................. 76

RJ-45 cover ....................................................................................................................... 77

Display assembly ............................................................................................................... 78

Display assembly subcomponents .................................................................................... 80

Power connector ................................................................................................................ 84

6 Windows 8 – Using Setup Utility (BIOS) and System Diagnostics .......................................................... 85

Starting Setup Utility (BIOS) ............................................................................................................... 85

Updating the BIOS ............................................................................................................................. 85

Determining the BIOS version ........................................................................................... 85

Downloading a BIOS update ............................................................................................. 86

Using System Diagnostics .................................................................................................................. 87

7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics ...................................................... 88

Starting Setup Utility ........................................................................................................................... 88

Using Setup Utility .............................................................................................................................. 88

Changing the language of Setup Utility ............................................................................. 88

Navigating and selecting in Setup Utility ............................................................................ 88

Displaying system information ........................................................................................... 89

Restoring factory default settings in Setup Utility .............................................................. 89

Exiting Setup Utility ............................................................................................................ 89

Updating the BIOS ............................................................................................................................. 90

Determining the BIOS version ........................................................................................... 90

Downloading a BIOS update ............................................................................................. 90

Using Advanced System Diagnostics ................................................................................................. 91

8 Specifications ................................................................................................................................................ 92

Computer specifications ..................................................................................................................... 92

35.6 cm (14.0 in) display specifications .............................................................................................. 93

Hard drive specifications .................................................................................................................... 93

9 Windows 8 – Backing up, restoring, and recovering ................................................................................ 94

Creating recovery media and backups ............................................................................................... 94

Creating HP Recovery media ............................................................................................ 95

Restore and recovery ......................................................................................................................... 96

Using Windows Refresh for quick and easy recovery ....................................................... 97

Remove everything and reinstall Windows ........................................................................ 97

Recovering using HP Recovery Manager .......................................................................... 98

What you need to know ..................................................................................... 98

Using the HP Recovery partition to recover a minimized image ....................... 98

Using HP Recovery media to recover ............................................................... 99

Changing the computer boot order ................................................................... 99

Removing the HP Recovery partition ................................................................................. 99

10 Ubuntu Linux – Backing up, restoring, and recovering ........................................................................ 101

Performing a system recovery .......................................................................................................... 101

Creating the restore DVDs ............................................................................................... 101

Creating a restore image on a USB device ..................................................................... 101

Performing recovery using the restore media .................................................................. 102

Backing up your information ............................................................................................................. 102

11 Power cord set requirements .................................................................................................................. 104

Requirements for all countries .......................................................................................................... 104

Requirements for specific countries and regions ............................................................................. 105

12 Recycling ................................................................................................................................................... 107

Index ................................................................................................................................................................. 108

vii

viii

1 Product description for Intel models

Category Description Intel HM77

Internal

Product Name

HP Pavilion 14 Sleekbook √√

HP Pavilion TouchSmart

Color Ruby red with modern

Sparkling black √√ √ √

Silver with modern mesh

Processors 3rd Generation Intel®

Intel Core i5-3337U (1.8

HP Pavilion 14 Ultrabook √√

14 Ultrabook

14 Sleekbook

mesh pattern

pattern

Core™ i5:

GHz,turbo up to 2.7 GHz 1600 MHz/3 MB L3 cache, dual core 17 W)

graphics (UMA)

computer

model

√

√√

√√ √ √

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

Intel Core i5-3317U (1.7

GHz, turbo up to 2.6 GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W)

3rd Generation Intel

Core i3:

Intel Core i3-3227U (1.9

GHz 1600 MHz/3 MB L3 cache, dual core 17 W)

Intel Core i3-3217U (1.8

GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W)

2nd Generation Intel

Core i3:

Intel Core i3-2375M (1.5

GHz, 1333 MHz/3 MB L3 cache, dual core, 17 W)

√√

√√ √ √

√

√√ √

Category Description Intel HM77

Internal

Intel Pentium®

processors:

Pentium 987 (1.5 GHz,

1333 MHz/2 MB L3 cache, dual core, 17 W)

Low power BGA √√ √ √

Chipsets Intel HM77 Express

chipset for use with computer models with Intel Core processors

Intel HM70 Express

chipset for use with computer models with Pentium processors

Graphics Supports HD Decode,

DX11, and HDMI

Supports Optimus √ √

Internal graphics:

graphics (UMA)

computer

model

√

√√ √ √

√

√√ √ √

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

● Intel HD Graphics

● Intel HD Graphics for

Switchable discrete

4000 for use with computer models with 3rd Generation Intel Core processors

3000 for use with computer models with 2nd Generation Intel Core processors

use with computer models with Pentium processors

graphics:

GeForce GT630M

●

with 2 GB of dedicated video memory (256 MB × 16 DDR3 @ 900 MHz × 4 PCs); 64 bit, (no support for Ubuntu Linux)

√√ √ √

√√ √

√

2 Chapter 1 Product description for Intel models

Category Description Intel HM77

Internal

graphics (UMA)

computer

model

GeForce GT630M

●

√ √

with 1 GB of dedicated video memory (128 MB × 16 DDR3 @ 900 MHz × 4 PCs); 64 bit (no support for Ubuntu Linux)

Display panel 35.6 cm (14.0 in), high-

√√

definition (HD), white lightemitting diode (WLED), SVA BrightView (1366×768) flat (3.6 mm) display:

● Typical brightness:

200 cd/m

All display

●

(nits)

assemblies include two wireless local area network (WLAN) antenna cables

Supports 16:9 ultra-

●

wide aspect ratio

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

35.6 cm (14.0 in), high-

definition (HD), white lightemitting diode (WLED), SVA BrightView (1366×768) slim (3.0 mm) display:

● Touchscreen,

multitouch enabled

● Typical brightness: 2

00 cd/m

(nits)

● All display

assemblies include two wireless local area network (WLAN) antenna cables

Supports 16:9 ultra-

●

wide aspect ratio

Memory Two SODIMM memory

module slots

Dual-channel memory

support

√√

√√ √ √

Category Description Intel HM77

Internal

DDR3-1600 MHz Dual

Channel support for use with computer models with 3rd Generation Intel Core processors

DDR3L-1600 MHz Dual

Channel support for use with computer models with 3rd Generation Intel Core processors

DDR3-1333 MHz support

(DDR3-1600/DDR3L-1600 downgrade to DDR3-1333), for use with computer models with 2nd Generation Intel Core processors

DDR3-1333 MHz support

(DDR3-1600/DDR3L-1600 downgrade to DDR3-1333), for use with computer models with Pentium processors

graphics (UMA)

computer

model

√√ √ √

√√ √

√

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

Supports up to 8 GB of

Drives Supports 6.35 cm (2.5 in)

system RAM in the following configurations:

● 8192 MB total

system memory (8192 MB or 4096 MB × 2) (no support for 32 bit operating systems)

● 6144 MB total

system memory (4096 MB × 1 + 2048 MB × 1) (no support for 32 bit operating systems)

4096 MB total

●

system memory (4096 MB × 1 or 2048 × 2)

2048 MB total

●

system memory (2048 MB × 1)

hard drives in

9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses

√√ √ √

4 Chapter 1 Product description for Intel models

Category Description Intel HM77

Internal

Serial ATA (SATA) √√ √ √

HP 3D Drive Guard

support

Intel Smart Response

Technology support

Supports the following

single hard drive configurations:

1 TB, 5400 rpm, 9.5

●

750 GB, 7200 rpm,

●

9.5 mm

750 GB, 5400 rpm,

●

9.5 mm

640 GB, 5400 rpm,

●

9.5 mm

500 GB, 7200 rpm,

●

9.5 mm

graphics (UMA)

computer

model

√√ √ √

√√ √

√√ √ √

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

Supports 32 GB mSATA

Supports 24 GB mSATA

Audio and video

HD audio √√ √ √

Supports Dolby Advanced

500 GB, 5400 rpm,

●

9.5 mm

500 GB, 5400 rpm,

●

7.0 mm

320 GB, 5400 rpm,

●

9.5 mm

320 GB, 5400 rpm,

●

7.0 mm

solid-state drive with system memory up to 8 GB (not supported on Ubuntu Linux)

solid-state drive with system memory up to 8 GB

One digital microphone √√ √ √

Audio

√√ √ √

√√ √

√√

√√ √ √

Category Description Intel HM77

Internal

Two Altec Lansing

speakers

Supports Microsoft®

Premium requirements

HP TrueVision HD camera

(fixed, no tilt) with activity LED, USB 2.0, MJPEG, 1280 x 720 by 30 frames per second

Ethernet Integrated 10/100 network

interface card (NIC)

Wireless Integrated wireless local

area network (WLAN) options by way of wireless module

Two WLAN antennas built

into display assembly

Support for Intel Wireless

Display

graphics (UMA)

computer

model

√√ √ √

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

Support for the following

WLAN formats:

● Qualcomm Atheros

Intel Centrino®

●

Wireless-N 2230

802.11 b/g/n 2×2 WiFi and Bluetooth®

4.0 Combination Adapter

Qualcomm Atheros

●

AR9485 802.11 b/g/n 1×1 WiFi Adapter

AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination Adapter, not supported on Ubuntu Linux (select models only)

Ralink RT3290LE

●

802.11 b/g/n 1x1 WiFi and Bluetooth

4.0 Combination Adapter (select models only)

√√ √ √

6 Chapter 1 Product description for Intel models

Category Description Intel HM77

Internal

External media card

Internal media cards

Ports

Ralink RT5390R

●

802.11 b/g/n 1×1 WiFi (select models only)

HP Multi-Format Media Card Reader slot with push-push technology.

One half-size mini-

●

card slot for WLAN

One full-size mini-

●

card slot for mSATA cache, supports system memory up to 8 GB

Audio-in/audio-out

●

(combination headphone/ microphone)

HDMI version 1.4

●

supporting up to 1920×1200 @ 60Hz

graphics (UMA)

computer

model

√√ √ √

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

● USB 3.0 (2 ports) √√ √ √

Keyboard/ pointing devices

TouchPad with two

HP AC power

●

adapter

RJ-45 (Ethernet,

●

includes link and activity lights)

USB 2.0 (1 port) √√ √ √

●

Full-size, island-style keyboard; standard keyboard 1.5 mm key travel distance

buttons:

Multitouch gesture

●

support enabled as default

Taps enabled by

●

default

Supports edge-swipe

●

gestures

√√ √ √

Category Description Intel HM77

Internal

Power requirements

Battery

Security Security cable slot √√ √ √

Intel AT-p Ready support √√ √ √

AC adapter

65 W RC V AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)

4 cell, 37 Whr, 2.55 Ah, Liion battery

Supports fast charge

4 cell, 41 Whr, 2.8 Ah, Liion battery

Supports fast charge

graphics (UMA)

computer

model

√√ √ √

√

Switchable

discrete

graphics

computer

model

Internal graphics

(UMA) computer

model with

TouchSmart

Switchable

discrete graphics

computer model

with TouchSmart

Operating system

● Ubuntu Linux √

Serviceability End-user replaceable

Preinstalled:

Windows® 8

●

Standard 64 bit

FreeDOS 1.0 √√

●

parts:

AC adapter

●

Battery

●

● Keyboard

√√ √ √

8 Chapter 1 Product description for Intel models

2 Product description for AMD models

Category Description AMD A68M AMD 70M

Internal graphics (UMA)

Product Name HP Pavilion 14 Sleekbook √√

Color Ruby red with modern mesh

pattern

Sparkling black √√

Silver with modern mesh pattern √√

Processors AMD A6-4455M (2.6 GHz/2.1 GHz,

1 MB L2 cache, 1333 MHz DDR3), dual core 17 W)

AMD A4-4355M (2.4 GHz/1.9 GHz,

1 MB L2 cache, 1333 MHz DDR3), dual core 17 W)

AMD E2-2000 (1.75 GHz, 1 MB L2

cache, 1333 MHz DDR3, dual core 18 W)

AMD E2-1800 (1.7 GHz,

1333 MHz/1 MB, DDR3 L2 cache, dual core 18 W)

AMD E1-1500 (1.48 GHz, 1 MB L2

cache, 1066 MHz DDR3, dual core 18 W)

computer model

√√

√

Internal graphics

(UMA) computer model

AMD E1-1200 (1.4 GHz,

1066 MHz/1 MB, DDR3 L2 cache, dual core 18 W)

Low power BGA √√

Chipsets AMD A70M chipset √

AMD A68M chipset √

Graphics Supports HD Decode, DX11, and

Internal graphics:

● AMD Radeon HD 7400G

HDMI

AMD Radeon™ HD 7500

●

graphics (for use with computer models with AMD A6-4475M processors)

graphics (for use with computer models with AMD A4-4375M processors)

√

Category Description AMD A68M AMD 70M

Internal graphics (UMA)

computer model

AMD Radeon HD 7340

●

√

graphics (for use with computer models with AMD E2-2000 or AMD E2-1800 processors)

AMD Radeon HD 7310

●

√

graphics (for use with computer models with AMD E1-1500 or AMD E1-1200 processors)

Display panel 35.6 cm (14.0 in), high-definition

√√

(HD), white light-emitting diode (WLED), SVA BrightView (1366×768) flat (3.6 mm) display:

●

Typical brightness: 200 cd/m

(nits)

All display assemblies include

●

two wireless local area network (WLAN) antenna cables

● Supports 16:9 ultra-wide

aspect ratio

Internal graphics

(UMA) computer model

Memory Two SODIMM memory module

√√

slots

Dual-channel memory support √√

DDR3-1333 MHz support

√√

(DDR3-1600/DDR3L-1600 downgrade to DDR3-1333), for use with computer models with AMD E2-2000, AMD E2-1800, AMD A6-4455, or AMD A4-4355M processors

DDR3-1066 MHz support

√

(DDR3-1600 downgraded to DDR3-1066), for use with computer models with AMD E1-1500 or AMD E1-1200 processors

DDR3L-1066 MHz support

√

(DDR3-1600 downgraded to DDR3-1066), for use with computer models with AMD E1-1500 or AMD E1-1200 processors

10 Chapter 2 Product description for AMD models

Category Description AMD A68M AMD 70M

Internal graphics (UMA)

Supports up to 8 GB of system

Drives Supports 6.35 cm (2.5 in) hard

Serial ATA (SATA) √√

HP 3D Drive Guard support √√

RAM in the following configurations:

● 8192 MB total system memory

(4096 MB × 2) (no support for 32 bit operating systems)

6144 MB total system memory

●

(4096 MB × 1 + 2048 MB × 1) (no support for 32 bit operating systems)

● 4096 MB total system memory

(4096 MB × 1 or 2048 × 2)

● 2048 MB total system memory

(2048 MB × 1)

drives in

9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses

computer model

√√

Internal graphics

(UMA) computer model

Supports the following single hard

drive configurations:

● 750 GB, 7200 rpm, 9.5 mm √√

● 500 GB, 7200 rpm, 9.5 mm √√

● 320 GB, 5400 rpm, 9.5 mm √√

Audio and video One digital microphone √√

HD audio √√

Supports Dolby Advanced Audio √√

Two Altec Lansing speakers √√

Supports Microsoft® Premium

1 TB, 5400 rpm, 9.5 mm √√

●

750 GB, 5400 rpm, 9.5 mm √√

●

640 GB, 5400 rpm, 9.5 mm √√

●

500 GB, 5400 rpm, 9.5 mm √√

●

500 GB, 5400 rpm, 7.0 mm √√

●

320 GB, 5400 rpm, 7.0 mm √√

●

requirements

√√

Category Description AMD A68M AMD 70M

Internal graphics (UMA)

HP TrueVision HD camera (fixed,

Ethernet Integrated 10/100 network interface

Wireless Integrated wireless local area

Two WLAN antennas built into

Support for the following WLAN

● Ralink RT3290LE 802.11 b/g/

no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per second

card (NIC)

network (WLAN) options by way of wireless module

display assembly

formats:

Qualcomm Atheros AR9485

●

802.11 b/g/n 1×1 WiFi Adapter

n 1x1 WiFi and Bluetooth 4.0 Combination Adapter (select models only)

Ralink RT5390R 802.11 b/g/n

●

1×1 WiFi (select models only)

computer model

√√

Internal graphics

(UMA) computer model

External media card HP Multi-Format Media Card

Internal media cards ● One half-size mini-card slot for

Ports ● Audio-in/audio-out

● RJ-45 (Ethernet, includes link

● USB 3.0 (2 ports) √√

Keyboard/pointing devices

Reader slot with push-push technology.

WLAN

(combination headphone/ microphone)

HDMI version 1.4 supporting

●

up to 1920×1200 @ 60Hz

HP AC power adapter √√

●

and activity lights)

USB 2.0 (1 port) √√

●

Full-size, island-style keyboard; standard keyboard 1.5 mm key travel distance

√√

12 Chapter 2 Product description for AMD models

Category Description AMD A68M AMD 70M

Internal graphics (UMA)

TouchPad with two buttons:

Multitouch gesture support

●

enabled as default

Taps enabled by default

●

● Supports edge-swipe gestures

Power requirements AC adapter

65 W RC V AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3pin DC connector)

Battery

4 cell, 37 Whr, 2.55 Ah, Li-ion battery

Supports fast charge

Security Security cable slot √√

Operating system Preinstalled:

Windows® 8 Standard 64 bit √√

●

computer model

√√

Internal graphics

(UMA) computer model

● Ubuntu Linux √√

Serviceability End-user replaceable parts:

FreeDOS 2.0 √√

●

√√

AC adapter

●

Battery

●

Keyboard

●

3 External component identification

Right side

Component Description

(1)

(2)

(3)

(4)

(5)

Power light

Hard drive light

Media Card Reader Reads data from and writes data to digital media cards

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

HDMI port Connects an optional video or audio device, such as a

White: The computer is on.

●

Blinking white: The computer is in the Sleep

●

(Suspend) state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is an energy-saving mode that uses the least amount of power.

NOTE: For select models, the Intel Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the

●

hard drive (select models only).

such as Secure Digital (SD).

USB power performance.

high-definition television, or any compatible digital or audio device.

(6) RJ-45 (network) jack lights

(7)

RJ-45 (network) jack Connects a network cable.

14 Chapter 3 External component identification

White—Computer is connected to a network.

●

Blinking amber—Data is being transferred.

●

NOTE: When both lights are off the computer is not

connected to a network.

Component Description

(8) AC adapter light

(9)

Power connector Connects an AC adapter.

White: The AC adapter is connected and the battery is

●

charged.

Blinking white: The battery has reached a low battery

●

level.

Amber: The AC adapter is connected and the battery

●

is charging.

Off: The computer is using DC power.

●

Right side 15

Left side

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) Vent Enables airflow to cool internal components.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3)

(4)

USB 2.0 port Connects an optional USB 2.0 device.

Audio-out (headphone) jack/audio-in (microphone) jack

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust

the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

16 Chapter 3 External component identification

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

(2) Webcam light On: The webcam is in use.

(3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to

(4) Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

local area networks (WLANs).

video conference and chat online using streaming video.

Display 17

Top

TouchPad

Component Description

(1) TouchPad light (not supported on Ubuntu

Linux)

(2) TouchPad on/off button (not supported on

Ubuntu Linux)

(3) TouchPad zone Moves the on-screen pointer and selects or activates items

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

Turns the TouchPad on or off.

on the screen.

NOTE: The TouchPad also supports edge-swipe

gestures.

18 Chapter 3 External component identification

Lights

Component Description

(1)

(2) Caps lock light White: Caps lock is on, which switches the letter keys to all

(3)

(4)

(5) TouchPad light (not supported on Ubuntu

Power light

Mute light ● Amber: Computer sound is off.

Wireless light

Linux)

White: The computer is on.

●

Blinking white: The computer is in the Sleep (Suspend)

●

state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is an energy-saving mode that uses the least amount of power.

capital letters.

Off: Computer sound is on.

●

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth device, is on.

● Amber: All wireless devices are off.

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

●

Top 19

Buttons and speakers

Component Description

(1)

(2) Speakers (2) Produce sound.

Power button ● When the computer is off, press the button to turn on

the computer.

When the computer is in the Sleep (Suspend) state,

●

press the button briefly to exit that state.

● When the computer is in Hibernation, press the button

down briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.

NOTE: For select models, the Intel Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

20 Chapter 3 External component identification

Keys

Component Description

(1) esc key Displays system information when pressed in combination

(2) fn key Displays system information when pressed in combination

(3)

(4) Action keys Execute frequently used system functions.

(5)

Operating system key For Windows computer models, returns you to the Start

Applications key Displays options for a selected object.

with the fn key (for Windows computer models).

with the esc key (for Windows computer models).

screen from an open app or the Desktop.

NOTE: Pressing the operating system logo key again will

return you to the previous screen.

For Linux computer models, displays the operating system menu.

Top 21

Bottom

Component Description

(1) Battery bay Holds the battery.

(2)

(3) Vents (4) Enable airflow to cool internal components.

(4)

Battery lock Unlocks and locks the battery.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Battery release latch Releases the battery from the battery bay.

22 Chapter 3 External component identification

4 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer.

NOTE: Your label may look slightly different from the illustration in this section.

Item Description Function

(1) Product name This is the model name for the computer.

(2) Serial number This is an alphanumeric identifier that is unique to each product.

(3) Product part number This number provides specific information about the product's hardware components. The

part number helps a service technician to determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty period for the computer.

(5) Model description

(select models only)

This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

Service label 23

Computer major components

Item Component Spare part number

(1) 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly,

for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models The display assembly is spared at the subcomponent level only.

NOTE: For a full list of display spare parts, see

on page 29.

24 Chapter 4 Illustrated parts catalog

Display assembly subcomponents

Item Component Spare part number

35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim

(2) Keyboard, black finish (includes keyboard cable):

● For use in Germany, for use with computer models with Intel processors 697904-041

● For use in Japan 697904-291

● For use in Portugal, for use with computer models with Intel processors 697904-131

● For use in Spain, for use with computers models with Intel processors 697904-071

display assembly, for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models

For use in Canada 697904-DB1

●

For use in France, for use with computer models with Intel processors 697904-051

●

For use internationally, for use with computer models with Intel processors 697904-B31

●

For use in Israel, for use with computer models with Intel processors 697904-BB1

●

For use in Latin America 697904-161

●

For use in the Nordic Region, for use with computer models with Intel processors 697904-DH1

●

For use in Saudi Arabia, for use with computer models with Intel processors 697904-171

●

For use in South Korea 697904-AD1

●

For use in Taiwan 697904-AB1

●

721218-001

● For use in Turkey, for use with computer models with Intel processors 697904-141

(3) Top cover (includes TouchPad):

● Sparkling black 698488-001

(4) Power button board (includes cable) 697901-001

(5) System board (includes processor and replacement thermal material):

For use with HP Pavilion TouchSmart Sleekbook models with switchable discrete

● For use with computer models with Intel HM77 chipsets, I5-3337U processors, 1 GB of

●

For use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart

For use in Thailand 697904-281

●

For use in the United Kingdom, for use with computer models with Intel processors 697904-031

●

For use in the United States 697904-001

●

Ruby red, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models 697920-001

●

Silver, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models 704382-001

●

graphics, and Intel processors:

dedicated video memory, and Windows 8 Standard

For use with computer models with Intel HM77 chipsets, I3-3227U processors, and 1 GB of dedicated video memory, and Windows 8 Standard

Ultrabook models with UMA graphics, and Intel processors:

721215-501

721216-501

● For use with computer models with Intel HM77 chipsets i5-3337U processors, and

Windows 8 Standard

Computer major components 25

721212-501

Item Component Spare part number

For use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models with

For use with computer models with Intel HM77 chipsets, i5-3337U processors, and 2 GB of

For use with computer models with Intel HM77 chipsets, i5-3337U processors, and 1 GB of

● For Windows 8 Standard 718727-501

For use with computer models with Intel HM77 chipsets, i3-3227U processors, and 1 GB of

For use with computer models with Intel HM77 chipsets i3-3227U processors, and

●

Windows 8 Standard

For use with computer models with Intel HM77 chipsets i3-2375M processors, and

●

Windows 8 Standard

For use with computer models with Intel HM70 chipsets, Pentium 987 processors, and

●

Windows 8 Standard

switchable discrete graphics and Intel processors:

dedicated video memory:

For Windows 8 Standard 718729-501

●

For FreeDOS 1.0 718729-001

●

dedicated video memory:

For FreeDOS 1.0 718727-001

●

dedicated video memory:

For Windows 8 Standard 718728-501

●

721213-501

721214-501

730137-501

● For FreeDOS 1.0 718728-001

For use with computer models with Intel HM77 chipsets, i5-3317U processors, and 1 GB of

For use with computer models with Intel HM77 chipsets, i3-2375M processors, and 1 GB of

● For Windows 8 Standard 718918-501

For use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models with UMA

For use with computer models with Intel HM77 chipsets and i5-3337U processors:

● For Windows 8 Standard 718725-501

For use with computer models with Intel HM77 chipsets and i5-3317U processors:

● For Windows 8 Standard 698491-501

For use with computer models with Intel HM77 chipsets and i3-3227U processors:

dedicated video memory:

For Windows 8 Standard 700701-501

●

For FreeDOS 1.0 700701-001

●

dedicated memory:

For FreeDOS 1.0 718918-001

●

graphics and Intel processors:

For Ubuntu Linux or FreeDOS 1.0 718725-001

●

For Ubuntu Linux or FreeDOS 1.0 698491-001

●

● For Windows 8 Standard 718726-501

For Ubuntu Linux or FreeDOS 1.0 718726-001

●

26 Chapter 4 Illustrated parts catalog

Item Component Spare part number

For use with computer models with Intel HM77 chipsets and i3-3217U processors:

● For Ubuntu Linux or FreeDOS 1.0 698492-001

For use with computer models with Intel HM77 chipsets and i3-2375M processors:

● For Ubuntu Linux or FreeDOS 1.0 718917-001

For use with HP Pavilion Sleekbook models with UMA graphics:

For use with computer models with AMD A70M chipsets and A6-4455M processors:

● For Windows 8 Standard 703858-501

For use with computer models with AMD A70M chipsets and A4-4355M processors:

● For Windows 8 Standard 703857-501

For use with computer models with AMD A68M chipsets and E2-2000 processors:

● For Windows 8 Standard 703856-501

For use with computer models with AMD A68M chipsets and E2-1800 processors:

For Windows 8 Standard 698492-501

●

For Windows 8 Standard 718917-501

●

For Ubuntu Linux or FreeDOS 2.0 703858-001

●

For Ubuntu Linux or FreeDOS 2.0 703857-001

●

For Ubuntu Linux or FreeDOS 2.0 703856-001

●

● For Windows 8 Standard 699812-501

For use with computer models with AMD A68M chipsets and E1-1500 processors:

● For Windows 8 Standard 703855-501

For use with computer models with AMD A68M chipsets and E1-1200 processors:

● For Windows 8 Standard 699811-501

(6) Memory modules (two, DDR3-1600 MHz, PC3-12800):

● 8 GB (for use with computer models with Intel processors, no support for 32 bit

● 4 GB 641369-005

(7) Heat sink (includes replacement thermal material):

● Heat sink for computer models with switchable discrete graphics 697916-001

(8) mSATA solid-state drive, 32 GB (for use with computer models with Intel processors, not

For Ubuntu Linux or FreeDOS 2.0 699812-001

●

For Ubuntu Linux or FreeDOS 2.0 703855-001

●

For Ubuntu Linux or FreeDOS 2.0 699811-001

●

operating systems)

2 GB 652972-005

●

Heat sink for computer models with UMA graphics, not illustrated 697915-001

●

supported on Ubuntu Linux)

670034-005

698524-001

Computer major components 27

Item Component Spare part number

mSATA solid-state drive, 24 GB (for use with computer models Intel processors) 717579-001

(9) RTC battery 697917-001

(10) Hard drive SATA, (does not include hard drive bracket or cable):

9.5 mm (0.37 in) x 6.35 cm (2.50 in):

● 750 GB, 7200 rpm 633252-005

● 500 GB, 7200 rpm 634925-005

7.0 mm (0.28 in) × 6.35 cm (2.50 in):

Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket, screws, and cable) 697905-001

(11) WLAN module:

● Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination

1 TB, 5400 rpm 676521-005

●

750 GB, 5400 rpm 634250-005

●

640 GB, 5400 rpm 669300-005

●

500 GB, 5400 rpm 669299-005

●

320 GB, 5400 rpm 622643-005

●

500 GB, 5400 rpm 683802-005

●

320 GB, 5400 rpm 645193-005

●

Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 Combination

●

Adapter, for use with computer models with Intel processors

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005

●

Adapter for use with computer models with Intel processors, not supported on Ubuntu Linux, (select models only)

670290-005

690019-005

(12) Platform Controller Hub (PCH) heat sink 699248-001

(13) Speaker assembly (includes left and right speakers and cable) 697918-001

(14) Battery

● 4 cell, 37 Whr, (2.55 Ah) 695192-001

(15) Fan 697914-001

(16) RJ-45 cover 700428-001

(17) Power connector 697921-001

(18) USB board (includes cable and audio-out/audio-in jack) 697902-001

(19) Base enclosure:

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter

●

(select models only)

Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models only) 691415-005

●

4 cell, 41 Whr, (2.80 Ah), for use with HP Pavilion TouchSmart Sleekbook models with

●

UMA memory and HP Pavilion TouchSmart Ultrabook models

28 Chapter 4 Illustrated parts catalog

690020-005

708462-001

Item Component Spare part number

Rubber Feet Kit, not illustrated 697906-001

For use with computer models with Intel processors 697919-001

●

For use with computer models with AMD processors 709330-001

●

Display assembly subcomponents

NOTE: The display assembly subcomponent spares are for use with HP Pavilion Sleekbook and HP

Pavilion Ultrabook models only.

Item Component Spare part number

(1) Display bezel 697907-001

(2) Display Hinge Kit (includes left and right display hinges and brackets) 697908-001

(3) 35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel 698523-001

(4) Webcam/microphone module 697903-001

(5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 697913-001

(6) Display Panel Cable Kit (includes display panel cable and webcam/microphone

module cable)

(7) Back cover:

● Ruby red 697909-001

697911-001

Display assembly subcomponents 29

Item Component Spare part number

Silver 704381-001

●

Sparkling black 697910-001

●

Miscellaneous parts

Component Spare part number

AC adapter:

● 65 W nPFC (select models only) 707750-001

Power cord (3-pin, black, 1.83 m):

For use in Australia 490371-011

●

● For use in Argentina, for use with computer models with Intel processors 490371-D01

For use in Denmark, for use with computer models with Intel processors 490371-081

●

For use in Europe 490371-021

●

● For use in India 490371-D61

For use in Israel, for use with computer models with Intel processors 490371-BB1

●

65 W nPFC 693715-001

●

For use in Italy 490371-061

●

● For use in Japan 490371-291

For use in North America 490371-001

●

For use in the People's Republic of China 490371-AA1

●

● For use in South Africa, for use with computer models with Intel processors 490371-AR1

For use in South Korea 490371-AD1

●

For use in Taiwan 490371-AB1

●

● For use in Thailand 490371-201

For use in the United Kingdom and Singapore 490371-031

●

Counterweight, for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models

Optional external optical drive

● DVD±RW Super Multi Double-Layer Combination Drive 659940-001

Screw Kit 697912-001

Thermal Material Kit 680571-001

721217-001

30 Chapter 4 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America (black, 3-pin, 1.83 m)

490371-011 Power cord for use in Australia (black, 3-pin, 1.83 m)

490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m)

490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)

490371-061 Power cord for use in Italy (black, 3-pin, 1.83 m)

490371-081 Power cord for use in Denmark (black, 3-pin, 1.83 m), for use with computer models with Intel

490371-201 Power cord for use in Thailand (black, 3-pin, 1.83 m)

490371-291 Power cord for use in Japan (black, 3-pin, 1.83 m)

490371-AA1 Power cord for use in the People's Republic of China (black, 3-pin, 1.83 m)

490371-AB1 Power cord for use in Taiwan (black, 3-pin, 1.83 m)

490371-AD1 Power cord for use in South Korea (black, 3-pin, 1.83 m)

490371-AR1 Power cord for use in South Africa (black, 3-pin, 1.83 m), for use with computer models with

490371-BB1 Power cord for use in Israel (black, 3-pin, 1.83 m), for use with computer models with Intel

490371-D01 Power cord for use in Argentina (black, 3-pin, 1.83 m), for use with computer models with Intel

490371-D61 Power cord for use in India (black, 3-pin, 1.83 m)

622643-005 320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

633252-005 750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

634250-005 750 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

processors

Intel processors

processors

drive bracket or cable)

634925-005 500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

641369-005 4 GB memory module (DDR3-1600 MHz, PC3-12800)

645193-005 320 GB, 5400 rpm hard drive (7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA, does not include hard

652972-005 2 GB memory module (DDR3-1600 MHz, PC3-12800)

659940-001 External optional DVD±RW Super Multi Double-Layer Combination Drive

669299-005 500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

669300-005 640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

670034-005 8 GB memory module (DDR3-1600 MHz, PC3-12800), for use with computer models with Intel

drive bracket or cable)

processors, no support for 32 bit operating systems

Sequential part number listing 31

Spare part number Description

670290-005 Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter,

675794-005 Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter

676521-005 1 TB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard

680571-001 Thermal Material Kit (includes replacement thermal paste and pads)

683802-005 500 GB, 5400 rpm hard drive (7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA, does not include hard

690019-005 Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination Adapter for

690020-005 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter (select models

691415-005 Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only)

693715-001 65 W nPFC AC adapter

695192-001 4 cell, 37 Whr, 2.55 Ah Li-ion battery

697901-001 Power button board (includes cable)

697902-001 USB board (includes cable and audio-out/audio-in jack)

697903-001 Webcam/microphone module, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook

for use with computer models with Intel processors

drive bracket or cable)

use with computer models with Intel processors, not supported on Ubuntu Linux, (select models only)

only)

models

697904-001 Keyboard with black finish for use in the United States (includes cable)

697904-031 Keyboard with black finish for use in the United Kingdom (includes cable), for use with computer

models with Intel processors

697904–041 Keyboard with black finish for use in Germany (includes cable), for use with computer models

with Intel processors

697904-051 Keyboard with black finish for use in France (includes cable), for use with computer models with

Intel processors

697904-071 Keyboard with black finish for use in Spain (includes cable), for use with computer models with

Intel processors

697904-131 Keyboard with black finish for use in Portugal (includes cable), for use with computer models

with Intel processors

697904-141 Keyboard with black finish for use in Turkey (includes cable), for use with computer models with

Intel processors

697904-161 Keyboard with black finish for use in Latin America (includes cable)

697904-171 Keyboard with black finish for use in Saudi Arabia (includes cable), for use with computer

697904-281 Keyboard with black finish for use in Thailand (includes cable)

697904-291 Keyboard with black finish for use in Japan (includes cable)

697904-AB1 Keyboard with black finish for use in Taiwan (includes cable)

models with Intel processors

697904-AD1 Keyboard with black finish for use in South Korea (includes cable)

32 Chapter 4 Illustrated parts catalog

Spare part number Description

697904-B31 Keyboard with black finish for use internationally (includes cable), for use with computer models

697904-BB1 Keyboard with black finish for use in Israel (includes cable), for use with computer models with

697904-DB1 Keyboard with black finish for use in Canada (includes cable)

697904-DH1 Keyboard with black finish for use in the Nordic Region (includes cable), for use with computer

697905-001 Hard Drive Hardware Kit (includes hard drive bracket, screws, and cable)

697906-001 Rubber Feet Kit

697907-001 Display bezel for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models

697908-001 Display Hinge Kit (includes left and right display hinges and brackets), for use with HP Pavilion

697909-001 Back cover, ruby red, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models

697910-001 Back cover, sparkling black, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook

697911-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable),

697912-001 Screw Kit

697913-001 Antenna Kit (includes left and right wireless antenna cables and transceivers), for use with HP

with Intel processors

Intel processors

models with Intel processors

Sleekbook and HP Pavilion Ultrabook models

models

for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models

Pavilion Sleekbook and HP Pavilion Ultrabook models

697914-001 Fan

697915-001 Heat sink for use with computer models with a graphics subsystem with UMA graphics

(includes replacement thermal material)

697916-001 Heat sink for use with computer models with a graphics subsystem with switchable discrete

graphics (includes replacement thermal material)

697917-001 RTC battery

697918-001 Speaker assembly (includes left and right speakers and cable)

697919-001 Base enclosure, for use with computer models with Intel processors

697920-001 Top cover, ruby red (includes TouchPad), for use with HP Pavilion Sleekbook and HP Pavilion

Ultrabook models

697921-001 Power connector

698488-001 Top cover, sparkling black (includes TouchPad)

698491-001 System board for use with computer models with UMA memory, Intel HM77 chipsets, i5-3317U

698491-501 System board for use with computer models with UMA memory, Intel HM77 chipsets, i5-3317U

698492-001 System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-3217U

698492-501 System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-3217U

processors, and Ubuntu Linux or FreeDOS 1.0

processors, and Windows 8 Standard

processors, and Ubuntu Linux or FreeDOS 1.0

processors, and Windows 8 Standard

Sequential part number listing 33

Spare part number Description

698523-001 35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel, for use with HP Pavilion

698524-001 mSATA solid-state drive, 32 GB (for use with computer models with Intel Core processors, not

699248-001 PCH heat sink

699811-001 System board for use with computer models with UMA video memory, AMD A68M chipsets,

699811-501 System board for use with computer models with UMA video memory, AMD A68M chipsets,

699812-001 System board for use with computer models with UMA video memory, AMD A68M chipsets,

699812-501 System board for use with computer models with UMA video memory, AMD A68M chipsets,

700428-001 RJ-45 cover

700701-001 System board for use with computer models with switchable discrete graphics, Intel HM77

700701-501 System board for use with computer models with switchable discrete graphics, Intel HM77

703855-001 System board for use with computer models with UMA memory, AMD A68M chipsets, E1-1500

Sleekbook and HP Pavilion Ultrabook models

supported on Ubuntu Linux)

E1-1200 processors, and Ubuntu Linux or FreeDOS 2.0

E1-1200 processors, and Windows 8 Standard

E2-1800 processors, and Ubuntu Linux or FreeDOS 2.0

E1-1800 processors, and Windows 8 Standard

chipsets, i5-3317U, 1 GB of dedicated video memory, and FreeDOS 1.0

chipsets, i5-3317U, 1 GB of dedicated video memory, and Windows 8 Standard

processors, and Ubuntu Linux or FreeDOS 2.0

703855-501 System board for use with computer models with UMA memory, AMD A68M chipsets, E1-1500

703856-001 System board for use with computer models with UMA memory, AMD A68M chipsets, E2-2000

703856-501 System board for use with computer models with UMA memory, AMD A68M chipsets, E2-2000

703857-001 System board for use with computer models with UMA memory, AMD A70M chipsets, A4-4355

703857-501 System board for use with computer models with UMA memory, AMD A70M chipsets, A4-4355

703858-001 System board for use with computer models with UMA memory, AMD A70M chipsets, A6-4455

703858-501 System board for use with computer models with UMA memory, AMD A70M chipsets, A6-4455

704381-001 Back cover, silver, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models

704382-001 Top cover, silver (includes TouchPad), for use with HP Pavilion Sleekbook and HP Pavilion

707750-001 65 W nPFC AC adapter (select models only)

708462-001 4 cell, 41 Whr, 2.80 Ah Li-ion battery, for use with HP Pavilion TouchSmart Sleekbook models

processors, and Windows 8 Standard

processors, and Ubuntu Linux or FreeDOS 2.0

processors, and Windows 8 Standard

processors, and Ubuntu Linux or FreeDOS 2.0

processors, and Windows 8 Standard

processors, and Ubuntu Linux or FreeDOS 2.0

processors, and Windows 8 Standard

Ultrabook models

with UMA memory and HP Pavilion TouchSmart Ultrabook models

709330-001 Base enclosure, for use with computer models with AMD processors

717579-001 mSATA solid-state drive, 24 GB (for use with computer models Intel Core processors)

34 Chapter 4 Illustrated parts catalog

Spare part number Description

718725-001 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA

718725-501 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA

718726-001 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA

718726-501 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA

718727-001 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

718727-501 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

718728-001 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

718728-501 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

718729-001 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

memory, Intel HM77 chipsets, I5-3337U processors, and Ubuntu Linux or FreeDOS 1.0

memory, Intel HM77 chipsets, I5-3337U processors, and Windows 8 Standard

memory, Intel HM77 chipsets, I3-3227U processors, and Ubuntu Linux or FreeDOS 1.0

memory, Intel HM77 chipsets, I3-3227U processors, and Windows 8 Standard

switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 1 GB of dedicated video memory, and FreeDOS 1.0

switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 1 GB of dedicated video memory, and Windows 8 Standard

switchable discrete graphics, Intel HM77 chipsets, I3-3227U processors, 1 GB of dedicated video memory, and FreeDOS 1.0

switchable discrete graphics, Intel HM77 chipsets, I3-3227U processors, 1 GB of dedicated video memory, and Windows 8 Standard

switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 2 GB of dedicated video memory, and FreeDOS 1.0

718729-501 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

switchable discrete graphics, Intel HM77 chipsets, I5-3337U processors, 2 GB of dedicated video memory, and Windows 8 Standard

718917-001 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA

718917-501 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with UMA

718918-001 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

718918-501 System board for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models, with

721212-501 System board for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart

721213-501 System board for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart

721214-501 System board for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart

721215-501 System board for use with HP Pavilion TouchSmart Sleekbook models, with switchable discrete

memory, Intel HM77 chipsets, i3-2375M processors, and Ubuntu Linux or FreeDOS 1.0

memory, Intel HM77 chipsets, i3-2375M processors, and Windows 8 Standard

switchable discrete graphics, Intel HM77 chipsets, i3-2375M processors, 1 GB of dedicated video memory, and FreeDOS 1.0

switchable discrete graphics, Intel HM77 chipsets, i3-2375M processors, 1 GB of dedicated video memory, and Windows 8

Ultrabook models, with UMA memory, Intel HM77 chipsets, i5-3337U processors, and Windows 8

Ultrabook models, with UMA memory, Intel HM77 chipsets, i3-3227U processors, and Windows 8

Ultrabook models, with UMA memory, Intel HM77 chipsets, i3-2375M processors, and Windows 8

graphics, Intel HM77 chipsets, i5-3337U processors, 1 GB of dedicated video memory, and Windows 8

Sequential part number listing 35

Spare part number Description

721216-501 System board for use with HP Pavilion TouchSmart Sleekbook models, with switchable discrete

721217-001 Counterweight for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart

721218-001 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim display

730137-501 System board for use with computer models with UMA memory, HM70 chipsets, Pentium 987

graphics, Intel HM77 chipsets, i3-3227U processors, 1 GB of dedicated video memory, and Windows 8

Ultrabook models

assembly, for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models

processors, and Windows 8 Standard

36 Chapter 4 Illustrated parts catalog

5 Removal and replacement procedures

CAUTION: The user-replaceable parts for this computer are:

AC adapter

Battery

Keyboard

For all parts that are not user-replaceable, only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements 37

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

38 Chapter 5 Removal and replacement procedures

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

● Protect ESD-sensitive parts and assemblies with conductive or approved containers or

packaging.

Typical electrostatic voltage levels

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

●

and Styrofoam.

Preliminary replacement requirements 39

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

● Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

● Nonconductive foam

● Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

● Static awareness labels

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

40 Chapter 5 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There may be as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service label

When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer.

NOTE: Your label may look slightly different from the illustration in this section.

Item Description Function

(1) Product name The name affixed to the front of the computer.

(2) Serial number This is an alphanumeric identifier that is unique to

each product.

(3) Product part number This number provides specific information about

the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Warranty period This number describes the duration of the warranty

(5) Model description (select models only) This is the alphanumeric identifier needed to locate

period for the computer.

documents, drivers, and support for the computer.

Component replacement procedures 41

Battery

Description Spare part number

4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001

4 cell, 41 Whr, 2.80 Ah Li-ion battery, for use with HP Pavilion TouchSmart Sleekbook models

with UMA memory and HP Pavilion TouchSmart Ultrabook models

708462-001

Before disassembling the computer, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release lock (1) far enough that it rests in the unlocked position.

3. Slide the battery release latch (2) to release the battery.

4. Slide the battery (3) from the middle to remove it from the computer.

To insert the battery, follow these steps:

CAUTION: Do not slant the battery as you insert it.

1. Holding the battery in the middle, slide the battery (1) straight into the computer until the battery

release latch locks into place.

42 Chapter 5 Removal and replacement procedures

2. Reset the battery release lock (2) to the locked position.

Computer feet

Description Spare part number

Rubber Feet Kit 697906-001

The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.

Component replacement procedures 43

Display panel

NOTE: These procedures are for replacing the display panel for HP Pavilion Sleekbook and HP

Pavilion Ultrabook models.

Description Spare part number

Display bezel 697907-001

35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel 698523-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the display panel, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

NOTE: To replace the entire display assembly, additional steps are required (see Display assembly

on page 78).

Remove the panel:

1. Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display

bezel to the display assembly.

2. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of

the display bezel until the bezel disengages from the display enclosure.

44 Chapter 5 Removal and replacement procedures

3. Remove the display bezel (4).

4. Remove the four Phillips screws for the display panel.

NOTE: Support the display panel as you lean the panel forward.

5. Move the panel toward the keyboard (1).

6. Release the adhesive support strip (2) that secures the display panel cable connector to

the display panel.

Component replacement procedures 45

7. Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).

Reverse this procedure to replace the panel.

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number

Black keyboard:

● For use in Canada 697904-DB1

●

● For use internationally, for use with computer models with Intel processors 697904-B31

●

● For use in Latin America 697904-161

●

● For use in Saudi Arabia, for use with computer models with Intel processors 697904-171

●

For use in France, for use with computer models with Intel processors 697904-051

For use in Germany, for use with computer models with Intel processors 697904-041

For use in Israel, for use with computer models with Intel processors 697904-BB1

For use in Japan 697904-291

For use in Nordic countries, for use with computer models with Intel processors 697904-DH1

For use in Portugal, for use with computer models with Intel processors 697904-131

For use in South Korea 697904-AD1

For use in Spain, for use with computer models with Intel processors 697904-071

●

● For use in Taiwan 697904-AB1

For use in Thailand 697904-281

●

46 Chapter 5 Removal and replacement procedures

Description Spare part number

For use in Turkey, for use with computer models with Intel processors 697904-141

●

For use in the United Kingdom, for use with computer models with Intel processors 697904-031

●

● For use in the United States 697904-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the keyboard, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

Remove the keyboard:

1. Remove the two Phillips screws that secure the keyboard to the computer.

Component replacement procedures 47

2. Turn the computer right-side up with the front toward you. Open the display and stand the

computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.

3. Turn the computer right-side up with the front toward you and open the display.

48 Chapter 5 Removal and replacement procedures

4. Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up

on the rear of the keyboard.

5. Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector

(2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from

the system board.

6. Remove the keyboard.

Component replacement procedures 49

Reverse this procedure to install the keyboard.

Top cover

NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and

TouchPad cable.

Description Spare part number

Ruby red for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models 697920-001

Silver for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models 704382-001

Sparkling black 698488-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the top cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 42).

5. Remove the keyboard (see

Keyboard on page 46).

50 Chapter 5 Removal and replacement procedures

Remove the top cover:

1. Remove the seven Phillips screws that secure the top cover to the base enclosure.

2. Disconnect the power button cable (1) and the TouchPad cable (2).

3. Close the display and turn the computer upside down.

Component replacement procedures 51

4. Remove the eight Phillips screws from the bottom of the computer.

5. Turn the computer over and open the display.

6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).

When replacing the top cover, be sure that the power button board and cable (see Power button

board on page 53) are removed from the defective top cover and installed on the replacement top

cover.

52 Chapter 5 Removal and replacement procedures

Reverse this procedure to install the top cover.

Power button board

Description Spare part number

Power button board (includes cable) 697901-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the power button board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

2. Remove the Phillips screw (1) and tape that secure the power button board to the top cover.

3. Release the clips, lift the power button board (2), and carefully slide the power button cable out

from the guides (3) to remove the power button board.

Reverse this procedure to install the power button board.

Component replacement procedures 53

Hard drive

NOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and

screws.

Description Spare part number

9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA

1 TB, 5400 rpm 676521-005

750 GB, 7200 rpm 633252-005

750 GB, 5400 rpm 634250-005

640 GB, 5400 rpm 669300-005

500 GB, 7200 rpm 634925-005

500 GB, 5400 rpm 669299-005

320 GB, 5400 rpm 622643-005

7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA

500 GB, 5400 rpm 683802-005

320 GB, 5400 rpm 645193-005

Hard Drive Hardware Kit (includes hard drive cable, and hard drive bracket and screws) 697905-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the hard drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

54 Chapter 5 Removal and replacement procedures

Remove the hard drive:

1. Disconnect the USB cable on top of the hard drive from the computer.

NOTE: If it is necessary to replace the hard drive cable, see System board on page 61.

2. Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard

drive cable (3).

Component replacement procedures 55

3. Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.

To install a hard drive, reverse the removal procedure.

56 Chapter 5 Removal and replacement procedures

USB board/audio jack

Description Spare part number

USB board (includes cable and audio-out/audio-in jack) 697902-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the USB board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

Remove the USB board:

NOTE: One side of the USB cable lies across the hard drive. It is disconnected during the hard

drive removal process.

1. Remove the screw (1) and gently lift the USB board (2) up.

2. Slide the USB board (3) out to remove it.

Reverse this procedure to install the USB board.

Component replacement procedures 57

WLAN module

Description Spare part number

Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for

use with computer models with Intel processors

Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005

Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination Adapter for

use with computer models with Intel processors, not supported on Ubuntu Linux, (select models only)

Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter (select models only)

Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only) 691415-005

670290-005

690019-005

690020-005

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

58 Chapter 5 Removal and replacement procedures

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

2. Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLAN

module tilts up.)

Component replacement procedures 59

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: The WLAN module is designed with a notch to prevent incorrect installation into

the WLAN module socket.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module,

the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

60 Chapter 5 Removal and replacement procedures

System board

NOTE: The processor is included on the system board.

The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads.

Description Spare part number

System boards for use with HP Pavilion TouchSmart Sleekbook models supporting switchable discrete graphics

For use with computer models with Intel HM77 chipsets, i5-3337U processors, 1 GB of

●

dedicated video memory, and Windows 8 Standard

For use with computer models with Intel HM77 chipsets, i3-3227U processors, 1 GB of

●

dedicated video memory, and Windows 8 Standard

System boards for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook models supporting UMA graphics

For use with computer models with Intel HM77 chipsets, i5-3337U processors and Windows 8

●

Standard

For use with computer models with Intel HM77 chipsets, i3-3227U processors, and Windows 8

●

Standard

For use with computer models with Intel HM77 chipsets, i3-2375M processors, and Windows

●

8 Standard

For use with computer models with UMA memory, HM70 chipsets, Pentium 987 processors,

●

and Windows 8 Standard

System boards for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models supporting switchable discrete graphics

For use with computer models with Intel HM77 chipsets, i5-3337U processors and 2 GB of dedicated video memory:

For Windows 8 Standard 718729-501

●

721215-501

721216-501

721212-501

721213-501

721214-501

730137-501

● For FreeDOS 1.0 718729-001

For use with computer models with Intel HM77 chipsets, i5-3337U processors and 1 GB of dedicated video memory:

For Windows 8 Standard 718727-501

●

For FreeDOS 1.0 718727-001

●

For use with computer models with Intel HM77 chipsets, i5-3317U and 1 GB of dedicated video memory:

● For Windows 8 Standard 700701-501

For FreeDOS 1.0 700701-001

●

For use with computer models with Intel HM77 chipsets, i3-3227U processors, and 1 GB of dedicated video memory:

For Windows 8 Standard 718728-501

●

● For FreeDOS 1.0 718728-001

For use with computer models with Intel HM77 chipsets, i3-2375M processors, and 1 GB of dedicated video memory:

Component replacement procedures 61

Description Spare part number

For Windows 8 Standard 718918-501

●

For FreeDOS 1.0 718918-001

●

System boards for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models supporting UMA graphics and Intel processors

For use with computer models with Intel HM77 chipsets, i5-3337U processors:

For Windows 8 Standard 718725-501

●

For Ubuntu Linux or FreeDOS 1.0 718725-001

●

For use with computer models with Intel HM77 chipsets and i5-3317U processors:

For Windows 8 Standard 698491-501

●

For Ubuntu Linux or FreeDOS 1.0 698491-001

●

For use with computer models with Intel HM77 chipsets, i3-3227U processors:

For Windows 8 Standard 718726-501

●

For Ubuntu Linux or FreeDOS 1.0 718726-001

●

For use with computer models with Intel HM77 chipsets and i3-3217U processors:

For Windows 8 Standard 698492-501

●

For Ubuntu Linux or FreeDOS 1.0 698492-001

●

For use with computer models with Intel HM77 chipsets and i3-2375M processors:

For Windows 8 Standard 718917-501

●

For Ubuntu Linux or FreeDOS 1.0 718917-001

●

System boards for use with HP Pavilion Sleekbook models supporting UMA graphics and AMD processors

For use with computer models with AMD A70M chipsets and A6-4455M processors:

For Windows 8 Standard 703858-501

●

For Ubuntu Linux or FreeDOS 2.0 703858-001

●

For use with computer models with AMD A70M chipsets and A4-4355M processors:

For Windows 8 Standard 703857-501

●

For Ubuntu Linux or FreeDOS 2.0 703857-001

●

For use with computer models with AMD A68M chipsets and E2-2000 processors:

For Windows 8 Standard 703856-501

●

For Ubuntu Linux or FreeDOS 2.0 703856-001

●

For use with computer models with AMD A68M chipsets and E2-1800 processors:

For Windows 8 Standard 699812-501

●

For Ubuntu Linux or FreeDOS 2.0 699812-001

●

For use with computer models with AMD A68M chipsets and E1-1500 processors:

For Windows 8 Standard 703855-501

●

62 Chapter 5 Removal and replacement procedures

Description Spare part number

For Ubuntu Linux or FreeDOS 2.0 703855-001

●

For use with computer models with AMD A68M chipsets and E1-1200 processors:

● For Windows 8 Standard 699811-501

For Ubuntu Linux or FreeDOS 2.0 699811-001

●

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the system board, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

After removing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory module (see Memory module on page 66)

●

● RTC battery (see

Heat sink (see

●

PCH heat sink (see

●

mSATA solid-state drive (see

●

RTC battery on page 69)

Heat sink on page 73)

PCH heat sink on page 72)

mSATA solid-state drive on page 70)

Remove the system board:

NOTE: The heat sink on your system board may appear different from the heat sink shown.

1. Disconnect the following cables from the system board:

Display panel cable (1)

●

Speaker cable (2)

●

Fan power connector (3)

●

Component replacement procedures 63

2. Remove the power connector bracket Phillips screw (1) and remove the power connector

bracket (2).

3. Remove the two Phillips screws (3) that secure the system board to the base enclosure.

4. Lift the left side of the system board (1) until it rests at an angle.

5. Remove the system board by sliding it up and to the left at an angle (2).

64 Chapter 5 Removal and replacement procedures

6. Disconnect the power connector cable (3).

7. Remove the hard drive cable:

a. Turn the system board upside down, with the front toward you.

b. Disconnect the hard drive cable from the system board.

Reverse this procedure to install the system board.

Component replacement procedures 65

Memory module

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning

any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

Description Spare part number

8 GB (DDR3-1600 MHz, PC3-12800), for use with computer models with Intel processors, no

support for 32 bit operating systems

4 GB (DDR3-1600 MHz, PC3-12800) 641369-005

2 GB (DDR3-1600 MHz, PC3-12800) 652972-005

670034-005

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing a memory module, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

9. Remove the WLAN (see

10. Remove the system board (see

WLAN module on page 58).

System board on page 61).

To remove a memory module:

1. Turn the system board upside down to access the memory module.

2. Spread the retention clips (1) on each side of the memory module slot to release the memory

module. (The memory module tilts up.)

66 Chapter 5 Removal and replacement procedures

3. Remove the memory module (2) by pulling it away from the slot at an angle.

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

CAUTION: To protect a memory module after removal, place it in an electrostatic-safe

container.

To replace the memory module:

1. Align the notched edge of the replacement memory module with the tab in the memory module

slot, and then press the module (1) into the slot at a 45-degree angle until it is firmly seated.

Component replacement procedures 67

2. Press down on the left and right sides of the memory module (2) until the side retention clips

snap back into place.

3. Reverse the previous removal steps to replace the following items:

System board

●

WLAN

●

USB board

●

Hard drive

●

● Top cover

● Keyboard

Battery

●

Any external devices and the AC adapter

●

68 Chapter 5 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 697917-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the RTC battery, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Remove the RTC battery:

1. Turn the system board upside down, with the front toward you.

2. Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery

is spring loaded and will pop up. Lift and remove the RTC battery (2).

Reverse this procedure to install the RTC battery.

Component replacement procedures 69

mSATA solid-state drive

Description Spare part number

mSATA solid-state drive, 32 GB drive (for use with computer models with Intel processors, not

supported on Ubuntu Linux)

mSATA solid-state drive, 24 GB drive (for use with computer models with Intel processors) 717579-001

698524-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the mSATA solid state drive, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

10. Remove the system board (see

System board on page 61).

Remove the mSATA drive:

1. Turn the system board upside down, with the front toward you.

70 Chapter 5 Removal and replacement procedures

2. Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2).

NOTE: The drive tilts up to remove. The drive is designed with a notch to prevent incorrect

installation into mSATA drive socket.

Reverse this procedure to install the mSATA drive onto a replacement system board.

Component replacement procedures 71

PCH heat sink

Description Spare part number

PCH heat sink 699248-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the PCH heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Remove the PCH heat sink:

1. Turn the system board upside down, with the front toward you.

2. Remove the two Phillips screws (1) and lift off the PCH heat sink (2).

Reverse this procedure to install the PCH heat sink onto a replacement system board.

72 Chapter 5 Removal and replacement procedures

Heat sink

Description Spare part number

UMA graphics heat sink 697915-001

Switchable discrete graphics heat sink 697916-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the heat sink, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Remove the heat sink:

1. Turn the system board upside down, with the front toward you.

NOTE: Computer models with UMA graphics and switchable discrete graphics have different

types of heat sinks depending on the computer model.

Component replacement procedures 73

2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c.

a. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics

heat sink (3) from the system board.

CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the

cooling tubes. The tubes bend easily.

b. Thoroughly clean the thermal connections (1) and (3) on the system board and the heat

sink (2) and (4) before replacing a heat sink onto a system board. Continue to step 3.

74 Chapter 5 Removal and replacement procedures

c. Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system

board.

d. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2)

before replacing a heat sink onto a system board.

Fan

3. Reverse this procedure to replace the heat sink. Replace the thermal material that ships with the

replacement heat sink.

Description Spare part number

Fan 697914-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the fan, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

Component replacement procedures 75

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

To remove the fan from the base enclosure:

1. Disconnect the fan cable.

2. Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan.

Reverse this procedure to install the cooling fan in the base enclosure.

Speaker assembly

Description Spare part number

Speaker assembly 697918-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the speaker assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

76 Chapter 5 Removal and replacement procedures

4. Remove the battery (see Battery on page 42).

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Remove the speaker assembly:

NOTE: The speaker screws were removed during the process to remove the top cover.

1. Gently release the wires (1) routed along the top of the base enclosure.

2. Lift both pieces of the speaker assembly (2).

Reverse this procedure to install the speaker assembly on the base enclosure.

RJ-45 cover

Description Spare part number

RJ-45 cover 700428-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the RJ-45 cover, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

Component replacement procedures 77

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Remove the RJ-45 cover:

1. Remove the Phillips M screw (1) for the RJ-45 cover.

2. Lift the RJ-45 cover (2) to remove it from the base enclosure.

Reverse these procedures to replace the RJ-45 cover.

Display assembly

Description Spare part number

35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim display assembly, for use with HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart

Ultrabook models

35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly, for use with HP Pavilion Sleekbook and HP Pavilion Ultrabook models. The display assembly is spared at the subcomponent level only.

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

78 Chapter 5 Removal and replacement procedures

721218-001

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the display panel (see

6. Remove the keyboard (see

7. Remove the top cover (see

8. Remove the hard drive (see

9. Remove the USB board (see

10. Remove the WLAN (see

11. Remove the system board (see

Battery on page 42).

Display panel on page 44).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Remove the display assembly:

CAUTION: Support the display assembly when removing the following screws. Failure to support

the display assembly can result in damage to the display assembly and other computer components.

1. Remove the four Phillips screws from the display hinges (1).

Component replacement procedures 79

2. Lift the display assembly (2).

NOTE: For instructions on removing the display assembly subcomponents for a HP Pavilion

Sleekbook or HP Pavilion Ultrabook model, see

Reverse this procedure to reinstall the display assembly.

Display assembly subcomponents

NOTE: These procedures are for replacing the display assembly internal components for the HP

Pavilion Sleekbook and HP Pavilion Ultrabook models.

Description Spare part number

Antenna Kit (includes left and right wireless antenna cables and transceivers) 697913-001

Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable) 697911-001

Back cover:

● Ruby red 697909-001

Silver 704381-001

●

Sparkling black 697910-001

●

Display Hinge Kit (includes left and right display hinges and brackets) 697908-001

Webcam/microphone module 697903-001

Display assembly subcomponents on page 80.

80 Chapter 5 Removal and replacement procedures

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the display assembly, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the display panel (see

6. Remove the keyboard (see

7. Remove the top cover (see

8. Remove the hard drive (see

9. Remove the USB board (see

10. Remove the WLAN (see

11. Remove the system board (see

12. Remove the display assembly (see

Battery on page 42).

Display panel on page 44).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Display assembly on page 78

Remove the display assembly subcomponents:

1. If it is necessary to replace the webcam/microphone module:

a. Detach and release the webcam/microphone module as far as the webcam/microphone

module cable allows. (The webcam/microphone module is attached to the back cover with double-sided tape.)

b. Disconnect the webcam/microphone cable (1) from the webcam/microphone module.

c. Remove the webcam/microphone module (2).

Component replacement procedures 81

2. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the

display brackets (3) to remove them.

3. If it is necessary to replace the display panel cable:

a. Gently remove the cable from the routing clips (1).

b. Detach and release the cable (it is attached to the back cover with double-sided tape), and

remove the cable (2).

4. If it is necessary to replace the wireless antenna cables and transceivers:

a. Release the wireless antenna cables from the clips (1) built into the back cover.

b. Release the wireless antenna transceivers from the back cover. (The wireless antenna

transceivers are attached to the back cover with double-sided tape.)

82 Chapter 5 Removal and replacement procedures

c. Remove the wireless antenna cables and transceivers (2).

Reverse this procedure to reassemble the display assembly subcomponents.

Component replacement procedures 83

Power connector

Description Spare part number

Power connector 697921-001

IMPORTANT: Make special note of each screw and screw lock size and location during removal

and replacement.

Before removing the power connector, follow these steps:

1. Shut down the computer.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the keyboard (see

6. Remove the top cover (see

7. Remove the hard drive (see

8. Remove the USB board (see

9. Remove the WLAN (see

10. Remove the system board (see

11. Remove the display assembly (see

Battery on page 42).

Keyboard on page 46).

Top cover on page 50).

Hard drive on page 54).

USB board/audio jack on page 57).

WLAN module on page 58).

System board on page 61).

Display assembly on page 78).

Remove the power connector:

NOTE: The power connector screw and bracket were removed during the process to remove the

system board.

Lift out the power connector to remove it from the base enclosure.

▲

Reverse these procedures to replace the power connector.

84 Chapter 5 Removal and replacement procedures

6 Windows 8 – Using Setup Utility (BIOS)

and System Diagnostics

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the

computer from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS).

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit,

select Exit Discarding Changes, and then press enter.

Starting Setup Utility (BIOS) 85

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep (Suspend).

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed

on your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

86 Chapter 6 Windows 8 – Using Setup Utility (BIOS) and System Diagnostics

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.

To start System Diagnostics:

1. Turn on or restart the computer, quickly press esc, and then press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test while it is running, press esc.

Using System Diagnostics 87

7 Ubuntu Linux – Using Setup Utility

(BIOS) and System Diagnostics

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer

from operating properly.

Starting Setup Utility

Turn on or restart the computer. While the computer is booting press esc. When the Startup

▲

menu is displayed, press f10.

Using Setup Utility

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

Navigating and selecting in Setup Utility

Setup Utility does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either

●

the arrow keys or f5 and f6.

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while Setup Utility is open, press f1.

●

88 Chapter 7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics

Displaying system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring factory default settings in Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility factory settings take effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the

factory settings.

Exiting Setup Utility

To exit Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

● To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Using Setup Utility 89

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by using Setup Utility.

1. Start Setup Utility.

2. If the system information is not displayed, use the arrow keys to select the Main menu.

BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then

press enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Suspend or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Access the page on the HP website that provides software for your computer.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete.

90 Chapter 7 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using Advanced System Diagnostics

Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:

Start-up test—This test analyzes the main computer components that are required to start the

●

computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the

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start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

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data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

●

error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery and calibrates the battery if

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necessary. If the battery fails the test, contact support to report the issue and purchase a replacement battery.

System Tune-Up—This group of additional tests checks your computer to make sure that the

●

main components are functioning correctly. System Tune-Up runs longer and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery calibration), video memory, and the WLAN module status.

You can view system information and error logs in the Advanced System Diagnostics window.

To start Advanced System Diagnostics:

1. Turn on or restart the computer. While the computer is booting press esc. When the Startup

menu is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

Using Advanced System Diagnostics 91

8 Specifications

Computer specifications

Metric U.S.

Dimensions:

Width 34.7 cm 13.67 in

Depth 23.8 cm 9.37 in

Height (front to back) 2.1 cm .83 in

Weight:

HP Pavilion Sleekbook and HP Pavilion Ultrabook <1.8 kg <3.96 lbs

HP Pavilion TouchSmart Sleekbook and HP Pavilion TouchSmart Ultrabook

Input power

Operating voltage and current 19.5 V dc @ 3.33 A – 65 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating 125 g, 2 ms, half-sine

Nonoperating 200 g, 2 ms, half-sine

Random vibration

<2.00 kg <4.41 lbs

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within

this range of temperatures.

92 Chapter 8 Specifications

HP Pavilion 14 Ultrabook Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description for Intel models

2 Product description for AMD models

3 External component identification

Right side

Left side

Display

TouchPad

Lights

Buttons and speakers

Keys

Bottom

4 Illustrated parts catalog

Service label

Computer major components

Display assembly subcomponents

Miscellaneous parts

Sequential part number listing

5 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service label

Battery

Computer feet

Display panel

Keyboard

Top cover

Power button board

Hard drive

USB board/audio jack

WLAN module

System board

Memory module

RTC battery

mSATA solid-state drive

PCH heat sink

Heat sink

Speaker assembly

RJ-45 cover

Display assembly

Display assembly subcomponents

Power connector

Starting Setup Utility (BIOS)

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using System Diagnostics

Starting Setup Utility

Using Setup Utility

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Displaying system information

Restoring factory default settings in Setup Utility

Exiting Setup Utility

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using Advanced System Diagnostics

8 Specifications

Computer specifications