HP Pavilion 13 x2 PC Maintenance and Service Guide

HP Pavilion 13 x2 PC

Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

© Copyright 2013 Hewlett-Packard
Development Company, L.P.

Intel is a trademark of Intel Corporation in the
U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark
of its proprietor.

The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.

First Edition: October 2013

Document Part Number: 741674-001

Product notice

This guide describes features that are common
to most models. Some features may not be
available on your computer.

Not all features are available in all editions of
Windows 8. Your computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 8 functionality. See

http://www.microsoft.com for details.

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes parts that should only be accessed by an authorized service provider.

Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service
Provider only parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place

the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing,
during operation. The device and the AC adapter comply with the user-accessible surface temperature limits
defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description ....................................................................................................................................... 1

2 External component identification ................................................................................................................. 4

Tablet edge components ....................................................................................................................................... 4

Display ................................................................................................................................................................... 6

Keyboard dock ....................................................................................................................................................... 7

Top ....................................................................................................................................................... 7

TouchPad ............................................................................................................................................. 8

Lights ................................................................................................................................................... 9

Keys ................................................................................................................................................... 10

Right side ........................................................................................................................................... 11

Left side ............................................................................................................................................. 12

Releasing the tablet from the keyboard dock .................................................................................. 13

Locating system information .............................................................................................................................. 14

3 Illustrated parts catalog .............................................................................................................................. 15

Tablet components .............................................................................................................................................. 15

Keyboard dock parts ............................................................................................................................................ 18

Miscellaneous parts ............................................................................................................................................. 20

Sequential part number listing ........................................................................................................................... 21

4 Removal and replacement procedures preliminary requirements .................................................................... 25

Tools required ...................................................................................................................................................... 25

Service considerations ........................................................................................................................................ 25

Plastic parts ....................................................................................................................................... 25

Cables and connectors ...................................................................................................................... 26

Drive handling ................................................................................................................................... 26

Grounding guidelines ........................................................................................................................................... 27

Electrostatic discharge damage ....................................................................................................... 27

Packaging and transporting guidelines ......................................................................... 28

Workstation guidelines ................................................................................................... 28

Equipment guidelines ..................................................................................................... 29

5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 30

Releasing the tablet from the keyboard dock .................................................................................................... 30

Dock components ................................................................................................................................................ 31

vii

Base enclosure .................................................................................................................................. 31

Hard drive .......................................................................................................................................... 32

Hinge assembly ................................................................................................................................. 34

Battery ............................................................................................................................................... 36

HDMI board ........................................................................................................................................ 37

Hard drive cable ................................................................................................................................ 38

USB board .......................................................................................................................................... 39

Touchpad board ................................................................................................................................ 40

Power connector ............................................................................................................................... 41

Weight ............................................................................................................................................... 42

Tablet components .............................................................................................................................................. 43

Display rear cover ............................................................................................................................. 43

Battery cable ..................................................................................................................................... 44

Memory module ................................................................................................................................ 45

Fan ..................................................................................................................................................... 46

Heat sink ............................................................................................................................................ 47

WLAN/Bluetooth combo card ........................................................................................................... 49

mSATA Solid-State drive (SSD) ......................................................................................................... 51

RTC battery ........................................................................................................................................ 52

Antennas ........................................................................................................................................... 53

Display cable ..................................................................................................................................... 54

Touchscreen board ............................................................................................................................ 56

Volume board .................................................................................................................................... 57

Power button board .......................................................................................................................... 58

Bottom trim ....................................................................................................................................... 59

Home LED board ................................................................................................................................ 61

Audio board ....................................................................................................................................... 62

Card reader ........................................................................................................................................ 64

Speakers ............................................................................................................................................ 64

Battery ............................................................................................................................................... 66

Frame ................................................................................................................................................. 67

Webcam ............................................................................................................................................. 68

System board .................................................................................................................................... 70

Vibration module ............................................................................................................................... 72

6 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) .................................................. 74

Starting Setup Utility (BIOS) ................................................................................................................................ 74

Updating the BIOS ................................................................................................................................................ 74

Determining the BIOS version ........................................................................................................... 74

Downloading a BIOS update .............................................................................................................. 75

Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 75

viii

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 76

7 Specifications ............................................................................................................................................. 77

Computer specifications ...................................................................................................................................... 77

33.8-cm (13.3-in), HD display specifications ...................................................................................................... 78

8 Backing up, restoring, and recovering ........................................................................................................... 79

Creating recovery media and backups ................................................................................................................ 79

Restore and recovery .......................................................................................................................................... 79

Recovering using HP Recovery Manager .......................................................................................... 80

What you need to know .................................................................................................. 80

Using HP Recovery media to recover ............................................................................. 80

Changing the computer boot order ................................................................................ 80

9 Power cord set requirements ........................................................................................................................ 82

Requirements for all countries ........................................................................................................................... 82

Requirements for specific countries and regions ............................................................................................... 82

10 Recycling .................................................................................................................................................. 84

Index ............................................................................................................................................................. 85

ix

x

1 Product description

Category Description Tablet

(Intel)

Product Name HP Pavilion 13 x2 PC √√√√

Processors Intel® Core™ i5-4210Y (1.5-GHz/1.9-MHz, 3-MB L3 cache, 1600-MHz

DDR3L, 6 W)

Intel Core i3-4020Y (1.5-GHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √

AMD A6-1450 (1.4-GHz/1.0-GHz, 2-MB L2 cache, 1066-MHz DDR3L,

Quad Core, 8 W)

Chipset Integrated SoC PCH √

AMD Temash Integrated SoC PCH √

Graphics Intel HD Graphics 4400 for Intel Core i5/i3 processors

Intel HD Graphics for Intel Pentium processors

AMD Radeon™ HD 8250 Graphics

Supports HD Decode, DX11, and HDMI

Panel 33.8-cm (13.3-in), HD Anti-glare LED (1366×768), slim 3.0-mm. UWVA,

200 nits

Supports 16:9 wide aspect ratio √√

Support for eDP, touchscreen, multi-touch enabled √√

Tablet

(AMD)

√

√

√

√

√√

Base

(Intel)

Base

(AMD)

Memory Supports up to 8-GB system memory √√

DDR3L-1600-MHz, single channel support √√

Supports the following configurations:

8192 (8192 × 1)

4096 (4096 × 1)

2048 (2048 × 1)

Supports the following configurations:

8192 (8192 × 1)

4096 (4096 × 1)

Storage Tablet:

Supports mSATA 3:

●

64-GB

●

128-GB

Base:

Supports optional 7-mm SATA hard drives:

●

500-GB, 5400-rpm

√

√

√√

√ √√

1

Category Description Tablet

●

320-GB, 5400-rpm

Audio Two integrated stereo speakers √√

dts sound+ √√

(Intel)

Tablet

(AMD)

Base

(Intel)

Base

(AMD)

Webcam and
microphone

Dual array digital microphones with beam forming, echo cancellation,

Sensor Accelerometer + Gyroscope + eCompass √√

Wireless Integrated WLAN options by way of wireless module √√

Dual antennas √√

Supports the following WLAN formats:

Intel WiDi support √

External media
card

Support SD/SDHC/SDXC √

Support SD/SDHC/SDXC with UHS √

Base:

HP TrueVision Full HD Webcam, 2 MP, 1080p by 30 frames per second

Fixed, no tilt, activity LED, USB 2.0

and noise suppression

Broadcom 4352 802.11 a/c + Bluetooth 4.0 combo adapter

Ralink RT3290LE 802.11 b/g/n + Bluetooth 4.0 combo adapter

Tablet:

Micro Secure Digital (SD) Media Reader

Push-push insertion/removal

HP Multi-Format Digital Media Reader

Push-push insertion/removal

√√

√√

√√

√√

√√

Support SD/SDHC/SDXC √

Support SD/SDHC/SDXC with UHS √

Internal card
expansion

One half-size mini-card slot for mSATA storage √√

Ports Tablet

Base:

One half-size mini-card slot for WLAN √√

Docking connector (to base). Supports charging, audio-out, and video
out.

Headphone/mic-in combo jack

DC-in port

Supports docking station capabilities (charging, audio-out, and video­out)

(1) USB 3.0

2 Chapter 1 Product description

√√

√√

Category Description Tablet

(Intel)

(1) USB 2.0

Headphone/line-out and mic-in combo jack

Docking connector (to tablet)

DC-in port

HDMI v1.4a supporting up to 1080p @ 60 Hz

Keyboard Full size, dura coat, island-style keyboard √√

Taps enabled as default √√

Clickpad with image sensor √√

Supports Windows 8 modern touchpad gestures √√

Multi-touch gestures enabled √√

Tablet

(AMD)

Base

(Intel)

Base

(AMD)

Power
requirements

Tablet:

Base:

Operating system Preinstalled:

Serviceability End-user replaceable parts:

Supports the following HP AC adapters:

45-W Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design

45-W Smart nPFC, 3-pin, 4.5-mm connector, non-slim design (for China
and India)

65-W EM Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design
(for China and India)

1 meter (3.3 ft) length power cord

3-cell, 33 WHr battery (self-contained)

3-cell, 32 WHr battery (self-contained)

Windows 8.1

FreeDOS

Ubuntu Linux

AC adapter

√√

√√

√√

√√

√√√√

3

2 External component identification

Tablet edge components

Components Description

(1)

Power button

●

When the computer is off, press the button to turn on the
tablet.

●

When the computer is on, press the button briefly to
initiate Sleep.

●

When the computer is in the Sleep state, press the button
briefly to exit Sleep.

CAUTION: Pressing and holding down the power button

results in the loss of unsaved information.

NOTE: If the computer has stopped responding and

Microsoft® Windows® shutdown procedures are ineffective,
press and hold the power button down for at least 5 seconds to
turn off the tablet.

power options. Swipe from the right edge of the TouchPad or
touch screen to display the charms, tap Search, and then tap
the search box. In the search box, type power, tap Settings,
and then tap Power options.

– or –

To learn more about your power settings, see your

On the Start screen, type power, select Power and

4 Chapter 2 External component identification

sleep settings, and then select Power and sleep from the list
of applications.

Components Description

(2) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.

(3)

(4) AC adapter/battery light

(5) Docking port Connects the tablet to the keyboard dock.

(6)

Power connector Connects an AC adapter.

●

White: The AC adapter is connected and the battery is
charged.

●

Blinking white: The battery has reached a low battery
level.

●

Amber: The AC adapter is connected and the battery is
charging.

●

Off: The computer is using DC power.

Audio-out (headphone) jack/Audio-in
(microphone) jack

Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.

WARNING! To reduce the risk of personal injury, adjust the

volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety and
Environmental Notices.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and
audio-in (microphone).

NOTE: Stand-alone microphones and headphones with

separate microphone jacks are not supported.

(7)

(8) Vents Enable airflow to cool internal components.

(9) Volume button Controls speaker volume on the tablet.

Micro memory card reader Supports micro Secure Digital (SD) memory cards.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.

●

To increase speaker volume, press the + edge of the
button.

●

To decrease speaker volume, press the – edge of the
button.

Tablet edge components 5

Display

Component Description

(1) Internal microphones (2) Record audio, automatically filtering out the noise around you and

cancelling echoes.

(2) Webcam light On: The webcam is on.

(3) Webcam Records video and captures photographs. Some models may allow you to

(4) Ambient light sensor Automatically adjusts the display brightness based on the lighting

(5) WLAN antenna* Sends and receives wireless signals to communicate with wireless local

(6) Speakers (2) Produce sound.

video conference and chat online using streaming video.

Swipe from the right edge of the TouchPad or touch screen to

display the charms, tap Search, and then tap the search box. Type
camera, and then tap Camera from the list of applications.

– or –

From the Start screen, type camera, and then select Camera

from the list of applications.

conditions in your environment.

area networks (WLANs).

(7)

Windows button Returns you to the Start screen from an open app or the Windows desktop.

6 Chapter 2 External component identification

Component Description

*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region.

Keyboard dock

Top

NOTE: Pressing the Windows button again returns you to the previous

screen.

Component Description

(1) Alignment posts Align and attach the tablet to the keyboard dock.

(2) Release latch Releases the tablet from the keyboard dock. To release

(3) Docking connector Connects the tablet to the keyboard dock.

the tablet, slide the release latch to the left.

Keyboard dock 7

TouchPad

Component Description

(1) TouchPad zone Reads your finger gesture to move the pointer or activate items

on the screen.

NOTE: The TouchPad also supports edge-swipe gestures.

(2) Left TouchPad button Functions like the left button of an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

8 Chapter 2 External component identification

Lights

Component Description

(1) Caps lock light

(2)

(3)

Mute light

Wireless light

●

White: Caps lock is on, which switches the keys to all capital
letters.

●

Off: Caps lock is off.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

White: An integrated wireless device, such as a wireless
local area network (WLAN) device and/or a Bluetooth®
device, is on.

●

Amber: All wireless devices are off.

Keyboard dock 9

Keys

Component Description

(1) esc key Displays system information when pressed in combination with the fn

key.

(2) fn key Displays system information when pressed in combination with the esc

key.

(3)

(4) Action keys Execute frequently used system functions.

Windows key Returns you to the Start screen from an open app or the Windows

desktop.

NOTE: Pressing the Windows key again returns you to the previous

screen.

NOTE: Action keys do not display or function from the on-screen

tablet keyboard.

10 Chapter 2 External component identification

Right side

Component Description

(1)

(1)

(3)

(4) AC adapter/battery light

USB 3.0 port Connect optional USB 3.0 devices and provide enhanced USB power

HDMI port Connects an optional video or audio device, such as a high-definition

Power connector Connects an AC adapter.

performance.

television, any compatible digital or audio component, or a high-speed
HDMI device.

●

White: The AC adapter is connected and the battery is charged.

●

Blinking white: The battery has reached a low battery level.

●

Amber: The AC adapter is connected and the battery is charging.

●

Off: The computer is using battery power.

Keyboard dock 11

Left side

Component Description

(1)

(2)

(3)

USB 2.0 port Connects an optional USB device.

Audio-out (headphone) jack/Audio-in
(microphone) jack

Memory card reader Reads data from and writes data to memory cards such as SD.

Connects optional powered stereo speakers, headphones, earbuds,
a headset, or a television audio cable. Also connects an optional
headset microphone.

WARNING! To reduce the risk of personal injury, adjust the volume

before using headphones, earbuds, or a headset. For additional
safety information, see the Regulatory, Safety and Environmental
Notices.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor connector

that supports both audio-out (headphone) and audio-in
(microphone).

NOTE: Stand-alone microphones and headphones with separate

microphone jacks are not supported.

12 Chapter 2 External component identification

Releasing the tablet from the keyboard dock

To release the tablet from the keyboard dock, follow these steps:

1. Slide the release latch on the keyboard dock to the left (1).

2. Lift and remove the tablet (2).

Keyboard dock 13

Locating system information

Important system information is located on the bottom edge of the tablet. You may need the information
when travelling internationally or when you contact support:

(1): Product description

(2): Serial number

(3): Product number

(4): Warranty period

(5): Model number

Using Windows, briefly press the fn+esc key combination to display the System Information screen, which
provides the product name and serial number of your computer, as well as information about the memory,
processor, BIOS, and keyboard.

14 Chapter 2 External component identification

3 Illustrated parts catalog

Tablet components

Item Component Spare part number

(1) Display rear cover 743226-001

(2) Vibration module 732272-001

(3) RTC battery 739054-001

(4) Power button board (includes cable) 732281-001

Tablet components 15

Item Component Spare part number

(5) Volume control board (includes cable) 732282-001

(6) Fan 732273-001

(7) Audio board (includes audio cable and HDMI/dock cable) 732284-001

(8) Heat sink (includes thermal grease)

Heat sink for use in Intel models (includes thermal grease) 732274-001

Heat sink for use in AMD models (includes thermal grease) 748451-001

(9) TouchScreen board (includes cable) not spared

(10) Speaker Kit (includes left and right speakers) 732292-001

(11) Webcam (includes cable) 732299-001

(12) Battery (3-cell, 33-WHr, 3.05-AH) 725606-001

(13) Frame not spared

(14) Antennas (includes main and auxiliary antennas) 732268-001

(15) Memory modules (PC3L-12800, 1600 MHz)

8 GB 693374-005

4 GB 691740-005

2 GB 691739-005

(16) System board (includes thermal grease)

Non-Windows 8 models with an Intel Core i5-4210Y processor 743230-001

Windows 8 Standard models with an Intel Core i5-4210Y processor 743230-501

Non-Windows 8 models with an Intel Core i3-4020Y processor 743231-001

Windows 8 Standard models with an Intel Core i3-4020Y processor 743231-501

Non-Windows 8 models with an Intel Pentium 3560Y processor 743232-001

Windows 8 Standard models with an Intel Pentium 3560Y processor 743232-501

Non-Windows 8 models with an AMD A6-1450 processor 743234-001

Windows 8 Standard models with an AMD A6-1450 processor 743234-501

(17) mSATA SSD drive

128-GB, TLC 732294-001

128-GB mSATA SSD drive, MLC, for use in Intel models 747229-001

128-GB mSATA SSD drive, MLC, for use in AMD models 747230-001

64-GB 732293-001

(18) Card reader (includes cable) 732283-001

(19) WLAN module

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005

16 Chapter 3 Illustrated parts catalog

Item Component Spare part number

(20) Display panel cable 732271-001

(21) Bottom trim

For use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi

and Bluetooth 4.0 Combo Adapter (690020-005)

For use in models that use the following wireless module: Broadcom BCM4352 802.11ac 2x2 Wi-Fi

(22) Display panel (UWVA touchscreen) 743229-001

●

Asia/Pacific region for use only in AMD models 732275-001

●

EMEA region for use only in AMD models 732276-001

●

North American and Latin American regions 732277-001

●

Taiwan and South Korea for use only in AMD models 735215-001

+ BT 4.0 Combo Adapter (724935-005)

●

Asia/Pacific region for use only in AMD models 735216-001

●

EMEA region for use only in AMD models 735217-001

●

North American and Latin American regions 735218-001

●

Taiwan and South Korea for use only in AMD models 735219-001

Tablet components 17

Keyboard dock parts

Item Component Spare part number

(1) Hinge assembly 743228-001

(2) Top cover with keyboard

NOTE: 743233-001 is the only top cover available for Intel models

For use in Belgium 743233-A41

For use in Bulgaria 743233-261

For use in Canada 743233-DB1

For use in the Czech Republic and Slovakia 743233-FL1

For use in Denmark, Finland and Norway 743233-DH1

For use in France 743233-051

For use in Germany 743233-041

18 Chapter 3 Illustrated parts catalog

Item Component Spare part number

For use in Greece 743233-151

For use in Hungary 743233-211

For use internationally 743233-B31

For use in Israel 743233-BB1

For use in Italy 743233-061

For use in Latin America 743233-161

For use in Portugal 743233-131

For use in Romania 743233-271

For use in Russia 743233-251

For use in Saudi Arabia 743233-171

For use in Slovenia 743233-BA1

For use in South Korea 743233-AD1

For use in Spain 743233-071

For use in Switzerland 743233-BG1

For use in Taiwan 743233-AB1

For use in Thailand 743233-281

For use in Turkey 743233-141

For use in the United States 743233-001

For use in the United Kingdom and Singapore 743233-031

(3) Weight not spared

(4) USB board (includes cable) 732285-001

(5) Battery (3-cell, 32-WHr, 2.96-AH) 725607-001

(6) HDMI board 732287-001

(7) Hard drive

500-GB, 5400-rpm 683802-005

320-GB, 5400-rpm 645193-005

Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001

(8) DC-in power connector 732288-001

(9) Base enclosure 743227-001

Keyboard dock parts 19

Miscellaneous parts

Description Spare part number

Rubber Kit (includes dock rear rubber) 733907-001

Screw Kit 732291-001

Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001

Adapters

HDMI to VGA adapter 701943-001

RJ-45 to USB adapter 539614-001

AC adapters

65-W AC adapter (for use only in AMD models) 714657-001

45-W AC adapter 721092-001

45-W AC adapter, non-slim, only for use in the People’s Republic of China and India 741727-001

Power cords

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in the People's Republic of China 490371-AA1

For use in Denmark 490371-081

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Thailand 490371-201

For use in the United Kingdom 490371-031

For use in the United States 490371-001

20 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number Description

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-021 Power cord for use in Europe, the Middle East and Africa

490371-031 Power cord for use in the United Kingdom and Singapore

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Thailand

490371-AA1 Power cord for use in the People's Republic of China

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

539614-001 RJ-45 to USB adapter

645193-005 320-GB, 5400-rpm hard drive

683802-005 500-GB, 5400-rpm hard drive

690020-005 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter

691739-005 2-GB memory module (PC3L-12800, 1600 MHz, SODIMM)

691740-005 4-GB memory module (PC3L-12800, 1600 MHz, SODIMM)

693374-005 8-GB memory module (PC3L-12800, 1600 MHz, SODIMM)

701943-001 HDMI to VGA adapter

714657-001 65-W AC adapter for use only in AMD models

721092-001 45-W AC adapter

724935-005 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter

725606-001 3-cell, 33-WHr, 3.05-AH battery (Tablet)

725607-001 3-cell, 32-WHr, 2.96-AH battery (Keyboard dock)

732268-001 Antennas (includes main and auxiliary antennas)

732271-001 Display cable

732272-001 Vibration module

732273-001 Fan

732274-001 Heat sink for use in Intel models (includes thermal grease)

Sequential part number listing 21

Spare part number Description

732275-001 Bottom trim for use only in AMD models in the Asia/Pacific region that use the following wireless module:

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)

732276-001 Bottom trim for use only in AMD models in the EMEA region that use the following wireless module: Ralink

RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)

732277-001 Bottom trim for use in models in the North American and Latin American regions that use the following wireless

module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)

732278-001 TouchPad board (includes cable)

732279-001 Hard Drive Hardware Kit (includes cable, cover, and screws)

732281-001 Power button board (includes cable)

732282-001 Volume control board (includes cable)

732283-001 Card reader (includes cable)

732284-001 Audio board (includes audio cable and HDMI/dock cable)

732285-001 USB board (includes cable)

732287-001 HDMI board

732288-001 Power connector

732291-001 Screw Kit

732292-001 Speaker Kit (includes left and right speakers)

732293-001 64-GB mSATA SSD drive

732294-001 128-GB mSATA SSD drive, TLC

732299-001 Webcam (includes cable)

733907-001 Rubber Kit (includes dock rear rubber)

735215-001 Bottom trim for use only in AMD models in Taiwan and South Korea that use the following wireless module:

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)

735216-001 Bottom trim for use only in AMD models in the APJ region that use the following wireless module: Broadcom

BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)

735217-001 Bottom trim for use only in AMD models in the EMEA region that use the following wireless module: Broadcom

BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)

735218-001 Bottom trim for use in models in the North American and Latin American regions that use the following wireless

module: Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)

735219-001 Bottom trim for use only in AMD models in Taiwan and South Korea that use the following wireless module:

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)

737898-001 Home LED board

739054-001 RTC battery

741727-001 45-W AC adapter, non-slim, only for use in the People’s Republic of China and India

743226-001 Display rear cover

743227-001 Base enclosure

743228-001 Display hinge assembly

743229-001 Display panel, UWVA touchscreen

22 Chapter 3 Illustrated parts catalog

Spare part number Description

743230-001 System board for use with non-Windows 8 models with an Intel Core i5-4210Y processor (includes processor

and replacement thermal material)

743230-501 System board for use with Windows 8 Standard models with an Intel Core i5-4210Y processor (includes

processor and replacement thermal material)

743231-001 System board for use with non-Windows 8 models with an Intel Core i3-4020Y processor (includes processor

and replacement thermal material)

743231-501 System board for use with Windows 8 Standard models with an Intel Core i3-4020Y processor (includes

processor and replacement thermal material)

743232-001 System board for use with non-Windows 8 models with an Intel Pentium 3560Y processor (includes processor

and replacement thermal material)

743232-501 System board for use with Windows 8 Standard models with an Intel Pentium 3560Y processor (includes

processor and replacement thermal material)

743233-001 Top cover with keyboard for use in the United States

743233-031 Top cover with keyboard for use in the United Kingdom

743233-041 Top cover with keyboard for use in Germany

743233-051 Top cover with keyboard for use in France

743233-061 Top cover with keyboard for use in Italy

743233-071 Top cover with keyboard for use in Spain

743233-131 Top cover with keyboard for use in Portugal

743233-141 Top cover with keyboard for use in Turkey

743233-151 Top cover with keyboard for use in Greece

743233-161 Top cover with keyboard for use in Latin America

743233-171 Top cover with keyboard for use in Saudi Arabia

743233-211 Top cover with keyboard for use in Hungary

743233-251 Top cover with keyboard for use in Russia

743233-261 Top cover with keyboard for use in Bulgaria

743233-271 Top cover with keyboard for use in Romania

743233-281 Top cover with keyboard for use in Thailand

743233-A41 Top cover with keyboard for use in Belgium

743233-AB1 Top cover with keyboard for use in Taiwan

743233-AD1 Top cover with keyboard for use in South Korea

743233-B31 Top cover with keyboard for use internationally

743233-BA1 Top cover with keyboard for use in Slovenia

743233-BB1 Top cover with keyboard for use in Israel

743233-BG1 Top cover with keyboard for use in Switzerland

743233-DB1 Top cover for use in Canada

743233-DH1 Top cover with keyboard for use in Denmark, Finland, Norway

Sequential part number listing 23

Spare part number Description

743233-FL1 Top cover with keyboard for use in the Czech Republic and Slovakia

743234-001 System board for use with non-Windows 8 models with an AMD A6-1450 processor (includes processor and

replacement thermal material)

743234-501 System board for use with Windows 8 Standard models with an AMD A6-1450 processor (includes processor

and replacement thermal material)

747229-001 128-GB mSATA SSD drive, MLC, for use in Intel models

747230-001 128-GB mSATA SSD drive, MLC, for use in AMD models

748451-001 Heat sink for use in AMD models (includes thermal grease)

24 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

preliminary requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Phillips P0 and P1 screwdrivers

●

Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying

screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care

when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.

Tools required 25

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the

reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or
seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases,
avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be
caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables
tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer
is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

26 Chapter 4 Removal and replacement procedures preliminary requirements

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its
life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components,

observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this
section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Grounding guidelines 27

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

28 Chapter 4 Removal and replacement procedures preliminary requirements

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be effective, the conductive strips must be worn in contact with
the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tapes

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Grounding guidelines 29

5 Removal and replacement procedures for

Authorized Service Provider parts

This chapter provides removal and replacement procedures for Authorized Service Provider only parts.

CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers

should perform the removal and replacement procedures described here. Accessing the internal part could
damage the computer or void the warranty.

There are as many as 70 screws that must be removed, replaced, or loosened when servicing the computer.
Make special note of each screw size and location during removal and replacement.

NOTE: Details about your computer, including model, serial number, product key, and length of warranty,

are on the service tag at the bottom of your computer. See
details.

Releasing the tablet from the keyboard dock

Locating system information on page 14 for

To release the tablet from the keyboard dock, follow these steps:

1. Slide the release latch on the keyboard dock to the left (1).

2. Lift and remove the tablet (2).

30 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Dock components

The following sections describe the removal and replacement procedure of the dock components

Base enclosure

Description Spare part number

Base enclosure 743227-001

Before disassembling the keyboard dock, follow these steps:

1. Shut down the keyboard dock. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

Remove the base enclosure:

1. Remove the lower four Phillips PM2.5×6.0 screws (1).

2. Remove the two upper rubber feet (2), and then the two Phillips PM2.5×6.0 screws (3) underneath.

3. Separate and release the base enclosure (4) from the dock.

Releasing the tablet from the keyboard dock

Reverse this procedure to install the base enclosure.

Dock components 31

Hard drive

Component Spare part number

500-GB, 5400-rpm hard drive 683802-005

320-GB, 5400-rpm hard drive 645193-005

Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

the computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the base enclosure (see

Base enclosure on page 31.

6. Disconnect the battery cable.

Releasing the tablet from the keyboard dock

Remove the hard drive:

1. Remove the three Phillips PM2.0×5.0 screws (1) that secure the hard drive to the dock.

2. Disconnect the hard drive cable (2) from the hard drive.

32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

3. Remove the hard drive from the dock (3).

4. If you need to remove the hard drive from the hard drive cover, remove the four Phillips PM3.0×3.0

screws (1) that secure the cover to the hard drive.

5. Remove the cover from the hard drive (2).

Reverse this procedure to install the hard drive.

Dock components 33

Hinge assembly

Description Spare part number

Hinge assembly 743228-001

Before removing the hinge, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the base enclosure (see

Base enclosure on page 31.

6. Disconnect the battery cable.

Releasing the tablet from the keyboard dock

Remove the hinge assembly:

1. Remove the five Phillips PM2.5×5.0 screws (1) that secure the hinges to the dock.

2. Disconnect the cables from each side of the dock (2).

NOTE: When disconnecting the cable from the HDMI board, hold the board in place to disconnect the

cable. The board is not secured at this point in the disassembly process.

34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

3. Lift the hinge assembly (3) from the dock.

Reverse this procedure to install the hinge assembly.

Dock components 35

Battery

Description Spare part number

3-cell, 32-WHr, 2.96-AH battery 725607-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the base enclosure (see

Base enclosure on page 31).

Remove the battery:

1. Remove the six Phillips PM2.0×4.0 screws (1) that secure the battery to the dock.

2. Remove the two PM2.5×5.0 screws (2) that secure the battery to the dock. These screws also secure the

hinges.

3. Disconnect the battery connector (3).

4. Remove the battery (4) from the dock.

36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Reverse this procedure to install the battery.

HDMI board

Description Spare part number

HDMI board 732287-001

Before removing the HDMI board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

the computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the base enclosure (see

6. Remove the battery (see

Battery on page 36.

7. Remove the hinge assembly (see

Base enclosure on page 31.

Hinge assembly on page 34.

To remove the HDMI board:

1. Disconnect the top ribbon cable (1) from the board.

2. Disconnect the power cable (2) from the board.

3. Rotate the board upward and then remove it from the dock (3).

Reverse this procedure to install the HDMI board.

Dock components 37

Hard drive cable

Description Spare part number

Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001

Before removing the hard drive cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the base enclosure (see

6. Remove the battery (see

Battery on page 36.

7. Remove the hinge assembly (see

8. Remove the HDMI board (see

Base enclosure on page 31.

Hinge assembly on page 34.

HDMI board on page 37.

To remove the hard drive cable:

1. Position the HDMI board upside down.

2. Pull the hard drive cable straight up to disconnect it from the connector on the HDMI board.

Reverse this procedure to install the hard drive cable.

38 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

USB board

Description Spare part number

USB board (includes cable) 732285-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

the computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the base enclosure (see

6. Remove the battery (see

Battery on page 36.

7. Remove the hinge assembly (see

Base enclosure on page 31.

Hinge assembly on page 34.

Remove the USB board:

1. Disconnect the top ribbon cable (that routes to the HDMI board) from the board (1).

2. Disconnect the keyboard cable (2), and the smaller touchpad cable (3) from the board.

3. Remove the two Phillips PM2.0×5.0 screws (4) that secure the USB board to the dock.

4. Rotate the side of the board up and remove it from the dock (5).

Reverse this procedure to install the USB board.

Dock components 39

Touchpad board

Description Spare part number

TouchPad board (includes cable) 732278-001

Before removing the TouchPad board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the base enclosure (see

6. Remove the battery (see

Battery on page 36.

7. Remove the hinge assembly (see

Base enclosure on page 31.

Hinge assembly on page 34.

Remove the TouchPad board and cable:

1. Remove the two Phillips PM2.0×2.0 broadhead screws (1) that secure the touchpad board to the dock.

2. From the inside of the dock, push downward on the board to disengage it from the dock, and then

remove it from the dock (2).

Reverse this procedure to install the TouchPad board.

40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Power connector

Description Spare part number

Power connector 732288-001

Before removing the power connector, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the base enclosure (see

6. Remove the battery (see

Battery on page 36.

7. Remove the hinge assembly (see

Base enclosure on page 31.

Hinge assembly on page 34.

Remove the power connector:

▲

Lift the power connector up and out of the dock.

Releasing the tablet from the keyboard dock

Reverse this procedure to install the power connector.

Dock components 41

Weight

The weight is not spared.

Before removing the weight, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the base enclosure (see

6. Remove the battery (see

Remove the weight:

1. Remove the Phillips PM2.5×5.0 screw (1) that secures the weight to the dock.

2. Remove the weight from the dock (2).

NOTE: The weight may also be secured to the dock with adhesive.

Battery on page 36.

Base enclosure on page 31.

Releasing the tablet from the keyboard dock

Reverse this procedure to install the weight.

42 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Tablet components

The following sections show the removal and replacement procedures for the tablet parts.

Display rear cover

Description Spare part number

Display rear cover 743226-001

Before removing the display rear cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

Remove the display rear cover:

1. Remove the two rubber screw covers (1) and two Phillips PM2.0×3.0 screws (2) that secure the cover to

the tablet.

2. Using the slot in the cover, lift the cover off the tablet (3)

Reverse this procedure to install the display rear cover.

Releasing the tablet from the keyboard dock

Tablet components 43

Battery cable

You do not have to remove the internal battery before removing several internal components. However, if
you leave the battery installed while removing components, be sure to disconnect the battery cable from the
system board to remove power from internal components.

Before disconnecting the battery cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the display rear cover (see

Disconnect the battery cable:

▲

Lift the tape on top of the connector (1), and then disconnect the battery cable from the system board
connector (2).

Display rear cover on page 43).

Releasing the tablet from the keyboard dock

44 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Memory module

Description Spare part number

2-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691739-005

4-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691740-005

8-GB memory module (PC3L-12800, 1600-MHz, DDR3) 693374-005

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.

(The edge of the module opposite the slot rises away from the computer.)

2. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory

module slot.

Reverse this procedure to install a memory module.

Tablet components 45

Fan

Description Spare part number

Fan 732273-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the fan:

1. Disconnect the fan cable (1) from the system board.

2. Remove the Phillips broadhead PM2.0×2.0 screw (2) and the Phillips PM2.0×4.0 screw (3) that secure

the fan to the tablet.

3. Lift outer edge of fan and pull it out from under the heat sink to remove it from the tablet (4).

Reverse this procedure to install the fan.

46 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Heat sink

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

Description Spare part number

Heat sink for use in Intel models (includes thermal grease) 732274-001

Heat sink for use in AMD models (includes thermal grease) 748451-001

the computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the heat sink:

1. Remove the four Phillips PM2.0×4.0 screws (1) that secure the heat sink to the tablet.

2. Lift the heat sink straight up and off the tablet (2).

NOTE: Thoroughly clean thermal material from the surface of the processor and chipset (1) (3) and the

related surfaces on the heat sink (2) (4) each time you remove the heat sink. All heat sink spare part kits
include thermal material.

Tablet components 47

Reverse this procedure to install the heat sink.

48 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

WLAN/Bluetooth combo card

The computer uses a card that provides both WLAN and Bluetooth functionality.

CAUTION: The WLAN module and the WWAN module are not interchangeable.

Description Spare part number

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the WLAN module:

1. Position the computer upside-down.

2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled

“1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If
the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable
connects to the middle terminal on the WLAN module.

3. Remove the Phillips PM2.5×3.0 screw (2) that secures the WLAN module to the tablet. (The edge of the

module opposite the slot rises away from the tablet.)

Tablet components 49

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

NOTE: WLAN modules are designed with a notch to prevent incorrect insertion.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

mSATA Solid-State drive (SSD)

Description Spare part number

64-GB mSATA SSD drive 732293-001

128-GB mSATA SSD drive, TLC 732294-001

128-GB mSATA SSD drive, MLC, for use in Intel models 747229-001

128-GB mSATA SSD drive, MLC, for use in AMD models 747230-001

Before removing the mSATA drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the mSATA drive:

1. Remove the Phillips PM2.5×3.0 screw (1) that secures the drive to the tablet.

2. Lift the drive to a 45-degree angle, and then pull it away to remove it from the socket (2).

Reverse this procedure to install the mSATA drive.

Tablet components 51

RTC battery

Description Spare part number

RTC battery 739054-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the RTC battery:

1. Use a screwdriver to loosen the battery from the socket (1).

2. Lift the battery from the socket (2).

Reverse this procedure to install the RTC battery.

52 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Antennas

Before removing the antennas, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

Description Spare part number

Antennas (includes main and auxiliary antennas) 732268-001

the computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the antennas:

1. Use a flat tool to pry the antennas up and loosen the adhesive that secures them to the tablet (1).

CAUTION: To avoid damaging the antenna cables, do not pull on the cable to loosen them from the

tablet.

2. Lift the antennas from the tablet (2).

Reverse this procedure to install the antennas.

Tablet components 53

Display cable

Description Spare part number

Display cable 732271-001

Before removing the display cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the display cable:

1. Disconnect the display cable (1) from the system board connector.

2. Lift the cable to disengage the adhesive that secures it in the routing path (2).

54 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

3. Lifting the tape from bottom connector (3), and then disconnect the cable from the audio board

connector (4).

Reverse this procedure to install the display cable.

Tablet components 55

Touchscreen board

Before removing the touchscreen board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Remove the touchscreen board:

1. Disconnect the cable from the side of the board (1)

2. Disconnect the two ZIF connectors (2)(3) from the middle of the touch board.

3. Remove the two Phillips PM2.0×2.0 broadhead screws (4) that secure the board to the tablet, and then

remove the board (5) from the tablet.

Display rear cover on page 43).

Battery cable on page 44).

Releasing the tablet from the keyboard dock

Reverse this procedure to install the touchscreen board.

56 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Volume board

Description Spare part number

Volume board (includes cable) 732282-001

Before removing the volume board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

To remove the volume board:

1. Disconnect the cable that connects to the side of the volume board (1).

2. Disconnect the middle cable from the ZIF connector (2).

3. Use a flat tool to pry the volume board up and loosen the adhesive that secures it to the tablet (3), and

then remove the volume board (4) from the tablet.

Reverse this procedure to install the volume board.

Tablet components 57

Power button board

Description Spare part number

Power button board (includes cable) 732281-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

7. Remove the display rear cover (see

Display rear cover on page 43).

Battery cable on page 44).

Display rear cover on page 43)

Remove the power button board:

1. Disconnect the power button board cable (1) from the system board.

2. Use a flat tool to pry the board up and loosen the adhesive that secures it to the tablet (2).

3. Remove the power button board (3) from the tablet.

Reverse this procedure to install the power button board.

58 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Bottom trim

Description Spare part number

Bottom trim for use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1
Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005)

APJ region for use only in AMD models 732275-001

EMEA region for use only in AMD models 732276-001

North American and Latin American regions 732277-001

Taiwan and South Korea for use only in AMD models 735215-001

Bottom trim for use in models that use the following wireless module: Broadcom BCM4352 802.11ac
2x2 Wi-Fi + BT 4.0 Combo Adapter (724935-005)

APJ region for use only in AMD models 735216-001

EMEA region for use only in AMD models 735217-001

North American and Latin American regions 735218-001

Taiwan and South Korea for use only in AMD models 735219-001

Before removing the bottom trim, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

Remove the bottom trim:

1. Remove the four Phillips PM2.0×4.0 screws (1) that secure the trim to the tablet.

Tablet components 59

2. Pull the trim away from the tablet (2)

Reverse this procedure to install the bottom trim.

60 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Home LED board

Description Spare part number

Home LED board 737898-001

Before removing the home LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

7. Remove the bottom trim (see

Display rear cover on page 43).

Battery cable on page 44).

Bottom trim on page 59).

To remove the home LED board:

1. Disconnect the cable from the connector on the board (1).

2. Lift up to disengage the adhesive that secures the board from the tablet (2) and remove the board.

Reverse this procedure to install the home LED board.

Tablet components 61

Audio board

Description Spare part number

Audio board (includes audio cable and HDMI/dock cable) 732284-001

Before removing the audio board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

the computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

7. Remove the bottom trim (see

Display rear cover on page 43).

Battery cable on page 44).

Bottom trim on page 59).

To remove the audio board:

1. Disconnect the audio cable from the side of the audio board (1).

2. Disconnect the display cable from the audio board (2).

3. Disconnect the docking cable from the audio board (3).

4. Remove the three Phillips PM2.0×3.0 screws (4) that secure the audio board to the tablet.

5. Lift the audio board from the tablet (5).

62 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

6. If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from the system

board connector.

7. Lift the cable to disengage the adhesive that secures it in the routing path (2).

8. Lifting the tape from bottom connector (3), and then disconnect the HDMI/dock cable from the

connector on the audio board (4).

NOTE: The HDMI/dock cable is included in the audio board kit, spare part number 732284-001.

Reverse this procedure to install the audio board.

Tablet components 63

Card reader

Description Spare part number

Card reader (includes cable) 732283-001

Before removing the card reader, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

the computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

7. Remove the bottom trim (see

8. Remove the audio board (see

Display rear cover on page 43).

Battery cable on page 44).

Bottom trim on page 59).

Audio board on page 62).

Remove the card reader:

1. Disconnect the card reader cable (1) from the system board.

2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the card reader to the tablet.

3. Lift the card reader from the tablet (3).

Reverse these procedures to install the card reader.

Speakers

Description Spare part number

Speaker Kit (includes left and right speakers) 732292-001

64 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

7. Remove the bottom trim (see

8. Remove the card reader board (see

Display rear cover on page 43).

Battery cable on page 44).

Bottom trim on page 59).

Card reader on page 64).

Remove the speakers:

1. Remove the three Phillips PM2.0×3.0 screws (1) that secure the speakers to the tablet.

2. Disconnect the speaker cable from the audio board (2).

3. Release the speaker cable from the clips built into the tablet (3).

4. Remove the speakers from the tablet (4).

Reverse these procedures to install the speakers.

Tablet components 65

Battery

Description Spare part number

3-cell, 33-WHr, 3.05-AH battery 725606-001

The tablet includes an internal battery.

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the display rear cover (see

6. Disconnect the battery cable (see

Display rear cover on page 43).

Battery cable on page 44).

1. Disconnect the HT cable (1).

2. Remove the Phillips PM2.0×3.0 broadhead screw (2) and the four Phillips PM2.0×5.0 screws (3) that

secure the battery to the tablet.

3. Remove the battery (4) from the tablet.

Reverse this procedure to install the battery.

66 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Frame

The frame is not spared.

Before removing the frame, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the following components:

●

Display rear cover (see

●

WLAN module (see

●

Display cable (see

●

Touchscreen board cable (see

●

Volume board cable (see

●

Bottom trim (see

●

Audio board (see

●

Card reader cable (see

●

Speakers (see

●

Battery (see

Remove the frame:

1. Remove the nine Phillips PM2.0×3.0 screws (1) that secure the frame to the tablet.

2. Remove the Phillips broadhead PM2.0×2.0 screw (2) that secures the frame to the tablet.

Speakers on page 64)

Battery on page 66)

Display rear cover on page 43)

WLAN/Bluetooth combo card on page 49)

Display cable on page 54)

Touchscreen board on page 56)

Volume board on page 57)

Bottom trim on page 59)

Audio board on page 62)

Card reader on page 64)

Releasing the tablet from the keyboard dock

Tablet components 67

Webcam

3. Lift the frame off the tablet (3).

Reverse this procedure to install the frame.

Description Spare part numbers

Webcam (includes cable) 732299-001

Before removing the webcam:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the following components:

●

Display rear cover (see

●

WLAN module (see

●

Display cable (see

●

Touchscreen board cable (see

●

Volume board cable (see

Display rear cover on page 43)

WLAN/Bluetooth combo card on page 49)

Display cable on page 54)

Touchscreen board on page 56)

Volume board on page 57)

●

Bottom trim (see

●

Audio board (see

●

Card reader cable (see

Bottom trim on page 59)

Audio board on page 62)

Card reader on page 64)

68 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

●

Speakers (see

●

Battery (see

●

Frame (see

Speakers on page 64)

Battery on page 66)

Frame on page 67)

Remove the front webcam:

1. Disconnect the webcam cable from the system board (1).

2. Use a flat tool to pry the webcam up and loosen the adhesive that secures it to the tablet (2).

3. Remove the webcam from the tablet (3).

Tablet components 69

System board

NOTE: The system board spare part kits include replacement thermal material.

Description Spare part number

Intel models:

System board for use with non-Windows 8 models with an Intel Core i5-4210Y processor 743230-001

System board for use with Windows 8 Standard models with an Intel Core i5-4210Y processor 743230-501

System board for use with non-Windows 8 models with an Intel Core i3-4020Y processor 743231-001

System board for use with Windows 8 Standard models with an Intel Core i3-4020Y processor 743231-501

System board for use with non-Windows 8 models with an Intel Pentium 3560Y processor 743232-001

System board for use with Windows 8 Standard models with an Intel Pentium 3560Y processor 743232-501

AMD models:

System board for use with non-Windows 8 models with an AMD A6-1450 processor 743234-001

System board for use with Windows 8 Standard models with an AMD A6-1450 processor 743234-501

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

Releasing the tablet from the keyboard dock

on page 30).

5. Remove the following components:

●

Display rear cover (see

●

Fan (see

●

Heat sink (see

●

WLAN module (see

●

Display cable (see

●

Touchscreen board cable (see

●

Volume board cable (see

●

Bottom trim (see

●

Audio board (see

Fan on page 46)

Heat sink on page 47)

Display rear cover on page 43)

WLAN/Bluetooth combo card on page 49)

Display cable on page 54)

Touchscreen board on page 56)

Volume board on page 57)

Bottom trim on page 59)

Audio board on page 62)

●

Card reader cable (see

●

Speakers (see

Speakers on page 64)

Card reader on page 64)

70 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

●

●

Battery (see

Frame (see

Battery on page 66)

Frame on page 67)

Remove the system board:

1. Remove the two Phillips PM 2.0x3.0 screws (1) that secure the system board to the tablet.

2. Lift the system board (2) off the tablet.

Reverse this procedure to install the system board.

Tablet components 71

Vibration module

Description Spare part number

Vibration module 732272-001

Before removing the vibrating motor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Disconnect the tablet from the keyboard dock (see

on page 30).

5. Remove the following components:

●

Display rear cover (see

●

Fan (see

●

Heat sink (see

●

WLAN module (see

●

Display cable (see

●

Touchscreen board cable (see

●

Volume board cable (see

●

Bottom trim (see

●

Audio board (see

●

Card reader cable (see

●

Speakers (see

●

Battery (see

●

Frame (see

Fan on page 46)

Heat sink on page 47)

Speakers on page 64)

Battery on page 66)

Frame on page 67)

Display rear cover on page 43)

WLAN/Bluetooth combo card on page 49)

Display cable on page 54)

Touchscreen board on page 56)

Volume board on page 57)

Bottom trim on page 59)

Audio board on page 62)

Card reader on page 64)

Releasing the tablet from the keyboard dock

Remove the vibration module from the display:

▲

Locate the vibration module on the side of the tablet, and then remove the vibrating motor .

72 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

To install the vibration module, reverse the removal procedures.

Tablet components 73

6 Using Setup Utility (BIOS), MultiBoot, and

HP PC Hardware Diagnostics (UEFI)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output
devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS)
includes settings for the types of devices installed, the startup sequence of the computer, and the amount of
system and extended memory.

Starting Setup Utility (BIOS)

To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.

Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.

NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer

from operating properly.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing
and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on
the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if
you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS) see

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit

Discarding Changes, and then press enter.

4. Click Yes.

Starting Setup Utility (BIOS) on page 74.

74 Chapter 6 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and

install a BIOS update only when the computer is connected to reliable external power using the AC adapter.
Do not download or install a BIOS update while the computer is running on battery power or connected to an
optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, type support, and then select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on

your computer. If the update is more recent than your BIOS, make a note of the date, name, or
other identifier. You may need this information to locate the update later, after it has been
downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

If the update is more recent than your BIOS, make a note of the path to the location on your hard
drive where the BIOS update is downloaded. You will need to access this path when you are ready
to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before installing

any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:

1. From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the

update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file

from your hard drive.

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside
the operating system so that it can isolate hardware failures from issues that are caused by the operating
system or other software components.

To start HP PC Hardware Diagnostics UEFI:

Using HP PC Hardware Diagnostics (UEFI) 75

1. Turn on or restart the computer, quickly press esc, and then press f2.

The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:

a. Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading

HP PC Hardware Diagnostics (UEFI) to a USB device on page 76.

b. Hard drive

c. BIOS

2. When the diagnostic tool opens, click the type of diagnostic test you want to run, and then follow the

on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only.

1. Go to http://www.hp.com.

2. Click Support & Drivers, and then click the Drivers & Software tab.

3. Enter the product name in the text box, and then click Search.

4. Select your computer model, and then select your operating system.

5. In the Diagnostic section, click HP UEFI Support Environment.

– or –

Click Download, and then select Run.

76 Chapter 6 Using Setup Utility (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

7 Specifications

Computer specifications

Metric U.S.

Dimensions: tablet

Width 34.0 cm 13.4 in

Depth 21.6 cm 8.5 in

Height 1.13 cm 0.45 in

Dimensions: base

Width 33.9 cm 13.4 in

Depth 21.7 cm 8.5 in

Height 1.16 cm 0.46 in

Weight: tablet

With hard drive < 1.0 kg < 2.2 lb

Without hard drive < 1.0 kg < 2.2 lb

Weight: base

With hard drive < 1.2 kg < 2.7 lb

Without hard drive < 1.3 kg < 2.9 lb

Input power

Operating voltage and current 18.5 V dc @ 3.5 A - 65 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of

temperatures.

Computer specifications 77

33.8-cm (13.3-in), HD display specifications

Metric U.S.

Dimensions

Height 17.91 cm 7.05 in

Width 28.65 cm 11.28 in

Diagonal 33.8-cm 13.3-in

Number of colors 262,144

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.197 mm × 0.197 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 2.0 W

Viewing angle ±60° horizontal, ±30° vertical (typical)

78 Chapter 7 Specifications

8 Backing up, restoring, and recovering

Your computer includes tools provided by HP and Windows to help you safeguard your information
and retrieve it if you ever need to. These tools will help you return your computer to a proper working state
or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

●

Creating recovery media and backups

●

Restoring and recovering your system

NOTE: This chapter describes an overview of backing up, restoring and recovering options. For more details

about the tools provided, see the HP Support Assistant. To access the HP Support Assistant, from the Start
screen, select the HP Support Assistant app. Use the search field to access information about backup,
restore, refresh, and other recovery topics, and then follow the information provided.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

▲

Use the Windows tools to create system restore points and create backups of personal information. For
more information and steps, see HP Support Assistant. To access HP Support Assistant, from the Start
screen, select the HP Support Assistant app. Use the search field to access information about restore.

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:

●

Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information and steps, see Help and Support. From the Start
screen, type h, and then select Help and Support.

●

If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.

From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications
Reinstall, and then follow the on-screen instructions.

●

If you want to restore the system to a previous state without losing any personal information, Windows
System Restore is an option. System Restore allows you to restore without the requirements of
Windows Refresh or a reinstallation. Windows creates system restore points automatically during a
Windows update and other system maintenance events. Even if you did not manually create a restore
point, you can choose to restore to an automatically created restore point. For more information and
steps for using Windows System Restore, see Help and Support. From the Start screen, type h, and then

select Help and Support.

●

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to
restore the factory image to the replacement drive. For more information, see

Recovery Manager on page 80.

Recovering using HP

Creating recovery media and backups 79

Recovering using HP Recovery Manager

HP Recovery Manager software allows you to recover the computer to its original factory state by using the
HP Recovery media you created. You can choose from one of the following recovery options:

●

System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.

●

Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information from the
hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that
was installed at the factory.

What you need to know

●

HP Recovery media must be used if the computer hard drive fails. If you have not already created
recovery media, see .

●

To use the Factory Reset option, you must use HP Recovery media. If you have not already created
recovery media, see

●

If the HP Recovery media does not work, you can obtain recovery media for your system from support.
See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact
information from the HP website. Go to
follow the on-screen instructions.

Creating recovery media and backups on page 79

Creating recovery media and backups on page 79.

http://www.hp.com/support, select your country or region, and

IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before

beginning recovery, back up any personal data you wish to retain.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system does
not have an HP Recovery partition or if the hard drive is not working properly.

1. If possible, back up all personal files.

2. Insert the first HP Recovery media that you created, and then restart the computer.

– or –

Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart
the computer.

NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer

boot order. See

3. Follow the on-screen instructions.

Changing the computer boot order on page 80.

Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the
order of devices listed in BIOS where the computer looks for startup information. You can change the
selection for an optical drive or a USB flash drive.

To change the boot order:

1. Insert the HP Recovery media you created.

2. Restart the computer.

80 Chapter 8 Backing up, restoring, and recovering

3. Press and hold esc while the computer is restarting, and then press f9 for boot options.

4. Select the optical drive or USB flash drive you want to boot from.

5. Follow the on-screen instructions.

Restore and recovery 81

9 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120
volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region
where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125
or 250 V ac, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Argentina IRAM 1

Australia SAA 1

Austria OVE 1

Belgium CEBEC 1

Brazil ABNT 1

Canada CSA 2

Chile IMQ 1

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

India ISI 1

Israel SII 1

Italy IMQ 1

82 Chapter 9 Power cord set requirements

Country/region Accredited agency Applicable note number

Japan JIS 3

The Netherlands KEMA 1

New Zealand SANZ 1

Norway NEMKO 1

The People's Republic of China CCC 4

Saudi Arabia SASO 7

Singapore PSB 1

South Africa SABS 1

South Korea KTL 5

Sweden SEMKO 1

Switzerland SEV 1

Taiwan BSMI 6

Thailand TISI 1

The United Kingdom ASTA 1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and

wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be
used.

2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding

type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on
each element.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall

plug) must bear the CCC certification mark.

5. The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must be on each

element. Corset approval number and logo must be printed on a flag label.

6. The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall

plug) must bear the BSMI certification mark.

7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-

UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI
or ASTA marks.

Requirements for specific countries and regions 83

10 Recycling

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the
battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at

recycle.

http://www.hp.com/

84 Chapter 10 Recycling

Index

A

AC adapter light
AC adapter, spare part numbers

21

action keys

identifying

alignment post connectors,

identifying
alignment posts, identifying
ambient light sensor, identifying
antennas

disconnecting
removing 53
spare part number

audio board

removing 62
spare part number

63
audio, product description
audio-out (headphone) jacks

B

backups 79
base enclosure

removal 31

spare part numbers
battery cable, disconnecting 44
battery light
battery, keyboard dock

removal 36

spare part number
battery, tablet

removal 66

spare part number
BIOS

determining version 74

downloading an update 75

updating 74
Bluetooth card

spare part number 49
boot order

changing HP Recovery Manager

80

5, 11

10

5

7

49

16, 21, 53

16, 22, 62,

2

5, 12

19, 22, 31

5, 11

19, 21, 36

16, 21, 66

bottom trim

removal 59

20,

6

spare part number

buttons

left TouchPad
power
right TouchPad
volume
Windows

C

cables, service considerations 26
caps lock light, identifying
card reader

removal 64
spare part number

components

display 6
left-side 12
right-side 11

top 7
computer specifications 77
connector

alignment post

power
connectors, service considerations

26

D

deleted files, restoring
diskette drive

precautions
display

specifications 78
display cable

removing 54

spare part number
display panel

spare part numbers
display panel, product description
display rear cover

removal 43

spare part number
docking connector, identifying
docking port, identifying

4

5

6

5, 11

26

8

8

5

17, 22, 59

9

16, 22, 64

79

17, 21, 54

17, 22

15, 22, 43

5

drives

preventing damage 26

E

electrostatic discharge 27
esc key, identifying
external media cards, product

description

F

fan

removal 46

spare part number
fn key, identifying
frame, removal 67

G

graphics, product description
grounding equipment and methods

29

H

hard drive

precautions 26

product description

removal 32

spare part numbers
hard drive cable

removal 38

spare part number 38
Hard Drive Hardware Kit, spare part

number

HDMI board

removal 37

spare part number
HDMI port

identifying
HDMI to VGA adapter, spare part

number 20, 21

heat sink

1

removal 47

spare part number

7

19, 20, 22, 32

47

10

2

16, 21, 46

10

1

1

19, 21, 32

19, 22, 37

11

16, 21, 24,

Index 85

hinge

removal 34
spare part numbers

home LED board

removing 61
spare part number

HP PC Hardware Diagnostics (UEFI)

using 75

HP Recovery Manager

correcting boot problems 80

HP Recovery media

recovery 80

I

integrated webcam, identifying
internal microphones, identifying

J

jacks

audio-out (headphone)

K

keyboard

product description

keyboard dock

identifying 7
releasing the tablet 13, 30

keyboard, spare part numbers

23, 24

keys

action
esc
fn
Windows

L

labels

serial number

lights

AC adapter
battery
caps lock
mute
wireless

M

mass storage device

spare part numbers 18
memory card reader, identifying
memory module

product description

10

10

10

10

5, 11

5, 11

9

9

9

18, 22, 34

22, 61

80

5, 12

3

14

1

6

18,

removal 45
spare part numbers

micro memory card reader,

identifying

microphone

product description

minimized image

creating 80
model name
mSATA drive

removal 51

spare part number
mute light, identifying

O

6

operating system, product

description

optical drive

precautions
original system recovery 80

P

packing guidelines 28
plastic parts 25
pointing device, product

description

ports

HDMI

product description

USB
power button board

removal 58

spare part number
power button, identifying
power connector

removal 41

spare part number
power connector, identifying
power cord

set requirements 82

spare part numbers
power requirements, product

description
processor, product description
product description

audio
display panel

12

external media cards
graphics
hard drives

5

1

11

11, 12

2

1

keyboard

16, 21, 45

2

16, 22, 51

9

3

26

3

2

15, 22, 58

4

19, 22, 41

5, 11

20, 21

3

1

1

2

1

memory module
microphone
operating system
pointing device
ports
power requirements
processors
product name
sensor
serviceability
video

wireless
product name
product name and number,

computer

R

recovery

discs 80

HP Recovery Manager 80

media 80

system 80

USB flash drive 80
regulatory information
release latch, identifying
removal/replacement

procedures 30
restore, Windows File History
RJ-45 to USB adapter, spare part

number

RTC battery

removal 52

spare part number
Rubber Kit, spare part number

22

S

Screw Kit, spare part number
sensor, product description
serial number
serial number, computer
service considerations 25
serviceability, product description
slots

memory card reader
Speaker Kit

removal 64

spare part number

3

1

2

3

3

2

3

1

1

2

3

2

2

1

14

14

7

79

20, 21

22, 52

20,

20, 22

2

14

14

3

12

16, 22, 64

86 Index

speakers

identifying

6

specifications

computer 77
display 78

SSD drive

removal 51
spare part number

static-shielding materials

16, 22, 51

29

system board

removal 70
spare part numbers

16, 23, 70

system information

locating 14

system recovery

80

system restore point

creating
restoring

79

79

T

tablet components 15
thermal material, replacement

47
tools required 25
top cover with keyboard, spare part

numbers

18, 23, 24

TouchPad

buttons

8

identifying 8

TouchPad board

removal 40
spare part number

TouchPad zone, identifying

22, 40

8

touchscreen board

removal 56
spare part number

16, 56

transporting guidelines 28

volume board

removal 57
spare part number

16, 22, 57

volume button, identifying

W

warranty period

14

webcam

removal 68
spare part numbers

16, 22, 68
webcam light, identifying
weight, removal 42
Windows

File History
restoring files
system restore point

79

79

79
Windows button, identifying
Windows key, identifying
wireless antennas

disconnecting

wireless light

49

9
wireless, product description
WLAN antenna, identifying
WLAN/Bluetooth combo card

removal 49
spare part number

16, 21, 49

workstation guidelines 28

5

6

6

10

2

6

U

USB board

removal 39
spare part number

USB ports, identifying

V

vent, identifying

5

vibration module

removal 72
spare part number

video, product description

19, 22, 39

11, 12

15, 21, 72

2

Index 87