HP Pavilion 13-r010dx User Manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2014

Document Part Number: 763382-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to

http://www.microsoft.com for details.

To access the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Starting right ...................................................................................................................................................... 1

Visit the HP Apps Store ........................................................................................................................ 1

Best practices ....................................................................................................................................... 1

Fun things to do .................................................................................................................................... 1

More HP resources .............................................................................................................................. 3

2 Getting to know your computer ......................................................................................................................... 5

Finding your hardware and software information ................................................................................. 5

Locating hardware ............................................................................................................... 5

Locating software ................................................................................................................. 5

Tablet edge components ...................................................................................................................... 6

Display .................................................................................................................................................. 9

Keyboard dock ................................................................................................................................... 11

Top ..................................................................................................................................... 11

TouchPad .......................................................................................................................... 12

Lights ................................................................................................................................. 13

Keys ................................................................................................................................... 14

Front .................................................................................................................................. 16

Right side ........................................................................................................................... 17

Rear side ........................................................................................................................... 18

Releasing the tablet from the keyboard dock .................................................................... 19

Locating system information ............................................................................................................... 19

Changing your tablet's settings .......................................................................................................... 19

Changing your tablet's view ............................................................................................... 19

Turning your tablet's autorotate lock on or off ................................................... 20

Adjusting your tablet's screen brightness .......................................................... 20

Using touch screen gestures (select models only) ............................................................................. 21

One-finger slide ................................................................................................................. 21

Tapping .............................................................................................................................. 22

Scrolling ............................................................................................................................. 22

2-finger pinch zoom ........................................................................................................... 23

Rotating (select models only) ............................................................................................ 23

Edge swipes ...................................................................................................................... 24

Right-edge swipe .............................................................................................. 24

Left-edge swipe ................................................................................................. 24

Top-edge swipe and bottom-edge swipe .......................................................... 25

Setting touch screen preferences ....................................................................................................... 25

Using the on-screen keyboard ........................................................................................................... 25

3 Connecting to a network ................................................................................................................................. 27

Connecting to a wireless network ....................................................................................................... 27

Using the wireless controls ................................................................................................ 27

Using the wireless button .................................................................................. 27

Using operating system controls ....................................................................... 27

Sharing data and drives and accessing software .............................................................. 28

Using a WLAN ................................................................................................................... 28

Using an Internet service provider .................................................................... 28

Setting up a WLAN ............................................................................................ 29

Configuring a wireless router ............................................................................ 29

Protecting your WLAN ....................................................................................... 29

Connecting to a WLAN ...................................................................................... 30

Using Bluetooth wireless devices (select models only) ..................................................... 31

4 Enjoying entertainment features ..................................................................................................................... 32

Multimedia features ............................................................................................................................ 32

Using the webcams ............................................................................................................................ 35

Using audio ........................................................................................................................................ 35

Connecting speakers ......................................................................................................... 35

Connecting headphones and microphones ....................................................................... 35

Using Beats Audio ............................................................................................................. 35

Accessing Beats Audio Control Panel ............................................................... 36

Enabling and disabling Beats Audio .................................................................. 36

Testing your audio features ............................................................................................... 36

Using video ......................................................................................................................................... 37

Connecting video devices using an HDMI cable ............................................................... 38

Setting up HDMI audio ...................................................................................... 39

5 Navigating the screen ..................................................................................................................................... 40

Using the TouchPad and gestures ..................................................................................................... 40

Tapping .............................................................................................................................. 41

Scrolling ............................................................................................................................. 42

2-finger pinch zoom ........................................................................................................... 42

2-finger click ....................................................................................................................... 43

Rotating (select models only) ............................................................................................ 43

Flicking (select models only) .............................................................................................. 44

Edge swipes ...................................................

................................................................... 44

Right-edge swipe .............................................................................................. 44

Left-edge swipe ................................................................................................. 45

Top-edge swipe ................................................................................................. 45

Using the keyboard and mouse .......................................................................................................... 46

Using the keys ................................................................................................................... 46

Using the action keys ........................................................................................ 46

Using Windows shortcut keys ........................................................................... 47

Using the hot keys ............................................................................................. 47

6 Managing power ............................................................................................................................................. 48

Initiating Sleep and Hibernation ......................................................................................................... 48

Manually initiating and exiting Sleep .................................................................................. 49

Manually initiating and exiting Hibernation (select models only) ....................................... 49

Setting password protection on wakeup ............................................................................ 49

Using the power meter and power settings ........................................................................................ 50

Running on battery power .................................................................................................................. 50

Factory-sealed battery ....................................................................................................... 50

Finding battery information ................................................................................................ 50

Conserving battery power .................................................................................................. 51

Identifying low battery levels .............................................................................................. 51

Resolving a low battery level ............................................................................................. 51

Resolving a low battery level when external power is available ........................ 51

Resolving a low battery level when no power source is available ..................... 51

Resolving a low battery level when the computer cannot exit Hibernation ....... 51

Running on external AC power .......................................................................................................... 52

Troubleshooting power problems ...................................................................................... 52

Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 53

Shutting down (turning off) the computer ........................................................................................... 53

7 Maintaining your computer .............................................................................................................................. 55

Improving performance ...................................................................................................................... 55

Handling drives .................................................................................................................. 55

Using Disk Defragmenter ................................................................................................... 55

Using Disk Cleanup ........................................................................................................... 56

Updating programs and drivers .......................................................................................................... 56

Cleaning your computer ..................................................................................................................... 56

Cleaning procedures .......................................................................................................... 57

Cleaning the display (All-in-Ones or Notebooks) .............................................. 57

Cleaning the sides or cover ............................................................................... 57

Cleaning the TouchPad, keyboard, or mouse ................................................... 57

Traveling with or shipping your computer ......................

..................................................................... 57

vii

8 Securing your computer and information ........................................................................................................ 59

Using passwords ................................................................................................................................ 59

Setting Windows passwords .............................................................................................. 60

Setting Setup Utility (BIOS) passwords ............................................................................. 60

TPM Embedded Security device (select models only) ....................................................................... 60

Using Internet security software ......................................................................................................... 61

Using antivirus software ..................................................................................................... 61

Using firewall software ....................................................................................................... 62

Installing software updates ................................................................................................................. 62

Installing critical security updates ...................................................................................... 62

Installing HP and third-party software updates .................................................................. 62

Securing your wireless network .......................................................................................................... 62

Backing up your software applications and information ..................................................................... 62

9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................ 63

Starting Setup Utility (BIOS) ............................................................................................................... 63

Updating the BIOS ............................................................................................................................. 63

Determining the BIOS version ........................................................................................... 63

Downloading a BIOS update ............................................................................................. 64

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 64

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 65

10 Backing up, restoring, and recovering .......................................................................................................... 66

Creating recovery media and backups ............................................................................................... 66

Creating HP Recovery media ............................................................................................ 66

Restore and recovery ......................................................................................................................... 67

Recovering using HP Recovery Manager .......................................................................... 68

What you need to know ..................................................................................... 68

Using the HP Recovery partition (select models only) ...................................... 68

Using HP Recovery media to recover ............................................................... 69

Changing the computer boot order ................................................................... 69

Removing the HP Recovery partition (select models only) ................................................ 69

11 Specifications ................................................................................................................................................ 70

Input power ......................................................................................................................................... 70

Operating environment ....................................................................................................................... 70

12 Electrostatic Discharge ................................................................................................................................. 71

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Index ................................................................................................................................................................... 72

1 Starting right

This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources.

Visit the HP Apps Store

The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.

IMPORTANT: You must be connected to the Internet to access the HP Apps Store.

To view and download an app:

1. From the Start screen, select the Store app.

2. Select HP picks to view all the available apps.

3. Select the app you want to download, and then follow the on-screen instructions. When the

download is complete, the app appears on the All apps screen.

Best practices

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:

If you haven’t already done so, connect to a wired or wireless network. See details in

●

to a network on page 27.

Become familiar with the computer hardware and software. For more information, see

●

know your computer on page 5 and Enjoying entertainment features on page 32.

Update or purchase antivirus software. See

●

Back up your hard drive by creating recovery discs or a recovery flash drive. See

●

restoring, and recovering on page 66.

Fun things to do

You know that you can watch a YouTube video on the computer. But did you know that you can

●

also connect your computer to a TV or gaming console? For more information, see

video devices using an HDMI cable on page 38.

You know that you can listen to music on the computer. But did you know that you can also

●

stream live radio to the computer and listen to music or talk radio from all over the world? See

Using audio on page 35.

Connecting

Getting to

Using antivirus software on page 61.

Backing up,

Connecting

Visit the HP Apps Store 1

Experience music the way the artist intended, with deep controlled bass and clear, pure sound.

●

Using Beats Audio on page 35.

See

Use the TouchPad and the new Windows touch gestures for smooth control of images and

●

pages of text. See

Using the TouchPad and gestures on page 40.

2 Chapter 1 Starting right

More HP resources

You have already used

Setup Instructions

to turn on the computer and locate this guide. To locate

resources that provide product details, how-to information, and more, use this table.

Resource Contents

Setup Instructions

Help and Support

To access Help and Support, from the Start screen, type help, and then from the Search window, select Help and Support. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide

support, go to

wwcontact_us.html.

Worldwide support

To get support in your language, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

http://welcome.hp.com/country/us/en/

Safety & Comfort Guide

To access this guide:

1. From the Start screen, type support, and then

select the HP Support Assistant app.

2. Select My computer, and then select User

guides.

Overview of computer setup and features

●

A broad range of how-to information and troubleshooting tips

●

Online chat with an HP technician

●

Support telephone numbers

●

HP service center locations

●

Proper workstation setup

●

Guidelines for posture and work habits that increase your

●

comfort and decrease your risk of injury

Electrical and mechanical safety information

●

‒ or –

Go to

http://www.hp.com/ergo.

Regulatory, Safety and Environmental Notices

To access this guide:

From the Start screen, type support, and then

▲

select the HP Support Assistant app.

Limited Warranty

To access this guide:

1. From the Start screen, type support, and then

select the HP Support Assistant app.

2. Select My computer, and then select Warranty

and services.

– or –

Go to

http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

http://www.hp.com/go/orderdocuments or write to:

Important regulatory notices, including proper battery disposal

●

information

Specific warranty information about this computer

●

More HP resources 3

Resource Contents

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

http://www.hp.com/go/

4 Chapter 1 Starting right

2 Getting to know your computer

Finding your hardware and software information

Locating hardware

To find out what hardware is installed on your computer:

1. From the Start screen, type control panel, and then select Control Panel.

2. Select System and Security, select System, and then click Device Manager in the left column. A

list displays all the devices installed on your computer.

To find out information about system hardware components and the system BIOS version number, press fn+esc.

Locating software

To find out what software is installed on your computer:

Mode Steps

1. From the Start screen, right-click using the mouse.

– or –

Swipe from the top of the TouchPad to reveal all apps.

2. Select the All apps icon.

1. From the Start screen, gently swipe your finger from the top edge or the bottom edge of the display bezel

onto the screen.

2. Tap All apps.

Finding your hardware and software information 5

Tablet edge components

Components Description

(1)

(2)

(3) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.

(4) Docking port/power connector Connects the tablet to the keyboard dock and connects an

(5)

(6)

Power connector Connects an AC adapter.

Micro SIM slot (select models only) Supports a wireless subscriber identity module (SIM).

AC adapter.

Micro memory card reader Reads optional micro memory cards that store, manage,

Audio-out (headphone)/Audio-in (microphone) combo jack

share, or access information.

To insert a card, hold the card label-side up, with

●

connectors facing the slot. Insert the card into the slot, and then push in on the card until it is firmly seated.

To remove a card, press in on the card until it pops out.

●

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust the

volume before using headphones, earbuds, or a headset. For additional safety information, see the

and Environmental Notices

Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

. To access this guide, from the

Regulatory, Safety

6 Chapter 2 Getting to know your computer

Components Description

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

(7)

Power button

When the tablet is off, press the button to turn on the

●

tablet.

When the tablet is on, press the button briefly to initiate

●

Sleep.

When the tablet is in the Sleep state, press the button

●

briefly to exit Sleep.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the tablet has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the tablet.

To learn more about your power settings, see your power

options.

TouchPad or touch screen to display the charms, tap Search, and then tap the search box. In the search box, type power, select Settings, and then select Power options, or see

Managing power on page 48.

– or –

Swipe from the right edge of the

On the Start screen, type power, select Power

and sleep settings, and then select Power and sleep, or see

Managing power on page 48.

(8) Webcam (rear) (select models only) Records video, captures still photographs, and allows video

conferences and online chat by means of streaming video.

Swipe from the right edge of the TouchPad or

touch screen to display the charms, tap Search, and then tap the search box. type c, and then select CyberLink YouCam from the list of applications.

– or –

From the Start screen, type c, and then select

CyberLink YouCam from the list of applications.

(9) Volume up/down button Controls speaker volume on the tablet.

To increase speaker volume, press the + edge of the

●

button.

To decrease speaker volume, press the – edge of the

●

button.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the

Regulatory, Safety, and

Tablet edge components 7

Components Description

Environmental Notices

select the HP Support Assistant app, select My computer, and then select User guides.

that applies to your country or region. To access this guide, from the Start screen, type support,

8 Chapter 2 Getting to know your computer

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with

wireless local area networks (WLANs).

(2) WWAN antennas (2) (select models only) Send and receive wireless signals to communicate with

wireless wide area networks (WWANs).

(3) Internal microphones (2) Record sound.

(4) Webcam light (front) On: The webcam is in use.

(5) Webcam (front) Records video, captures still photographs, and allows you to

video conference and chat online using streaming video.

Swipe from the right edge of the TouchPad or

touch screen to display the charms, tap Search, and then tap the search box. type c, and then select CyberLink YouCam from the list of applications.

– or –

From the Start screen, type c, and then select

CyberLink YouCam from the list of applications.

(6) Speakers (2) Produce sound.

Display 9

Component Description

(7)

Environmental Notices

select the HP Support Assistant app, select My computer, and then select User guides.

Windows button Returns you to the Start screen from any app or window.

Regulatory, Safety, and

that applies to your country or region. To access this guide, from the Start screen, type support,

10 Chapter 2 Getting to know your computer

Keyboard dock

Top

Component Description

(1) Alignment posts Align and attach the tablet to the keyboard dock.

(2) Release latch Releases the tablet from the keyboard dock. To release the tablet,

slide the release latch to the left.

(3) Docking connector Connects the tablet to the keyboard dock.

Keyboard dock 11

TouchPad

Component Description

(1) TouchPad zone Reads your finger gestures to move the pointer or activate items

on the screen.

NOTE: The TouchPad also supports edge-swipe gestures. For

more information, see

Edge swipes on page 44.

(2) Left TouchPad button Functions like the left button of an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

12 Chapter 2 Getting to know your computer

Lights

NOTE: Refer to the image that most closely matches your keyboard.

Component Description

(1) Caps lock light

(2)

Mute light

White: Caps lock is on.

●

Off: Caps lock is off.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

Keyboard dock 13

Keys

NOTE: Refer to the image that most closely matches your keyboard.

Component Description

(1) esc key Displays system information when pressed in combination with the

(2) fn key Executes frequently used system functions when pressed in

(3)

(4) Action keys Execute frequently used system functions.

Windows key Returns you to the Start screen from an open app or the Windows

14 Chapter 2 Getting to know your computer

fn key (select models only).

combination with the b key or the esc key (select models only).

desktop.

NOTE: Pressing the Windows key again will return you to the

previous screen.

Component Description

NOTE: Action keys do not display or function on the on-screen

keyboard of the tablet.

Keyboard dock 15

Front

Component Description

Power button

When the computer is off, press the button to turn on the

●

computer.

When the computer is on, press the button briefly to initiate

●

Sleep.

When the computer is in the Sleep state, press the button

●

briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.

To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.

16 Chapter 2 Getting to know your computer

+ 58 hidden pages