Hp Oxygen GVX1, X2000 User’s Guide

Oxygen GVX1 User’s Guide

Printed in USA November 1999

Manufacturing Part Number: HP Part No. A6011-90001

Edition 1199

© Copyright 1999 Hewlett-Packard Company

Notice

The information containe d in th is do cumen t i s su bj ect to chan ge wi th ou t
notice.

Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performan ce,
or use of this mater ia l.

Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by
copyright. All rights reserved. No part of this document may be
photocopied, reproduced or translated to another language without the
prior written consent of Hewlett-Packard Company.

Microsoft is a U.S. registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation. Windows NT is a
registered trademark of Microsoft Corporation.

Alias/Wavefront is a trademark of Alias/Wavefront, a division of Silicon
Graphics Limited. Maya is a trademark of Silicon Graphics, Inc.
exclusively used by Alias/Wavefront, a division of Silicon Graphics
Limited.

2

Parametric Technology Corporation is a registered trademark and
Pro/3DPaint is a trademark of Parametric Technology Corporation.

3Dlabs is a registered trademark and Oxygen is a trademark of
3Dlabs, Inc. or 3Dlabs Inc. Ltd.

Hewlett-Packard Company
3404 E. Harmony Road
Fort Collins, CO 80528-9599
USA

3

4

Contents

1. Oxygen GVX1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

The Oxygen GVX1 Graphics Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Installing an Oxygen GVX1 Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Installing the Oxygen GVX1 Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Updating the Oxygen GVX1 Driver . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Configuring the Oxygen GVX1 Driver . . . . . . . . . . . . . . . . . . . . . . . . .18

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

A. Regulatory Information and Warranty

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

FCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

HP Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

HP Year 2000 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Three Year Limited Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . .30

Limitation of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Limitation of Liability and Remedies . . . . . . . . . . . . . . . . . . . . . . . . . .31

Obtaining On-Site Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . .32

Customer Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Obtaining Parts Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

HP Telephone Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

HP Software Product License Agreement. . . . . . . . . . . . . . . . . . . . . . .34

HP Software Product Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . .35

5

Contents

6

Preface

This document provides an explanation of the features and specifications of the Oxygen
GVX1 graphics board. It explains how to install the graphics card and update the driver.
There is also a discussion of the graphics board’s video memory and video resolutions.

7

Bibliography

For more information, you can go to the following web site.

• Oxygen GVX1 graphics controller

http://www.3dlabs.com/

Important Ergonomic Information

It is strongly recommended that you read the ergonomic information before using your HP
V

ISUALIZE

Then double-click the help topic “Working in Comfort.”

Personal Workstation. Open the

menu in the task bar and select

Start

HP Info.

Installation Notice

Products designated in the applicable Hewlett-Packard price list as customer-installable
can be installed by computer-knowledgeable customers who carefully read and follow the
instructions provided. Customers who elect to have the product installed by our field
personnel are charged the applicable field installation charge, as covered under the
standard terms and conditions. For more information, please contact your local sales
representative.

Revision History

The revision history for each edition of the manual is listed below:
Edition Revision History
E1199 First Printing

Problems, Questions, and Suggestions

If you have any problems or questions with our hardware, software, or documentation,
please contact either your HP Response Center or your local HP representative. If you
have access to a web browser, you can get the latest software and hardware patches at the
following URL:

http://www.hp.com/go/visualizesupport

8

Documentation Conventions

Unless otherwise noted in the text, this guide uses the following symbolic conventions.

user-supplied values

screen display

Enter

Italic words or characters in syntax and command descriptions
represent values that you must supply. Italics are also used in text
for emphasis.

Information that the system displays, commands that you must use
literally, and path names appear in this typeface.

Key caps are presented with a special keycap font as shown in the

or

Enter

key. On your

Return

.)

left column. (In this document, we refer to the
keyboard, the key may be labeled either

Enter

9

Electrostatic Discharge (ESD) Precautions

Electrostatic charges can damage the integrated circuits on printed circuit boards. To
prevent such damage from occurring, observe the following precautions during board
unpacking and installation:

• Stand on a static-free mat.

• Wear a static strap to ensure that any accumulated electrostatic charge is discharged
from your body to ground.

• Create a common ground for the equipment you are working on by connecting the
static-free mat, static strap, and peripheral units to that piece of equipment.

• Keep uninstalled printed circuit boards in their protective antistatic bags.

• Handle printed circuit boards by their edges, once you have removed them from their
protective antistatic bags.

10

1

Oxygen GVX1

11

Oxygen GVX1

Introduction

Introduction

This section contains a brief overview of the Oxygen GVX1 graphics card. This section then
provides important safety instructions that you should follow when handling the Oxygen
GVX1 graphics card.

The Oxygen GVX1 Graphics Card

You have the option of selecting an Oxygen GVX1 graphics card for your HP V
Personal Workstation. This graphics card fits in the AGP or AGP Pro accessory slot.

Features

• GLINT Gamma geometry processing

• Dynamic load balancing

• Digital Flat Panel support

• Quad-buffered stereo.

Specifications

• 32 MB of video SGRAM memory installed on the graphics card

• GLINT R3 rasterization engine

• PowerThreads SSE geometry processing

• 1920 × 1200 (maximum resolution) 32-bit color

• 16, 24, and 32-bit linear Z-buffer

• Full AGP sideband addressing

ISUALIZE

12 Chapter 1

Important Safety Instructions

Oxygen GVX1

Introduction

WARNING

If you have any doubt that you can lift the HP V

ISUALIZE

Personal

Workstation or display safely, do not try to move it without help.

For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such
as the one provided with this equipment, or one in compliance with
your national regulations. This HP V

ISUALIZE

Persona l Workstation is
disconnected from the power by removing the power cord from the
power outlet. This means the Personal Workstation must be located
close to a power outlet that is easily accessible.

For your safety, never remove the HP V

ISUALIZE

Personal
Workstation’s cover without first removing the power cord from the
power outlet, and any connection to the telecommunications
network. Always replace the cover on the Personal Workstation
before switching it on. Failure to follow these instructions results in
the risk of electrical and/or mechanical hazards during the
operation.

To avoid electric shocks, do not open the power supply. There are no
user-serviceable parts inside.

This HP V

ISUALIZE

Personal Workstation is a Class 1 laser product.

Do not attempt to make any adjustment to the laser units.

CAUTION

Before handling the Oxygen GVX1 card, first wait until the card has
cooled down completely before touching it. The card can become
very hot during use.

Static electricity can damage electronic components. Therefore, anytime you
handle an accessory such as the Oxygen GVX1 card, you should use an
electrostatic grounding strap. You should turn all equipment OFF. Do not let
your clothes touch the accessory. To equalize the static electricity, rest the
antistatic bag on top of the Personal Workstation while you are removing the
accessory from the bag. You should also handle the accessory as little as
possible and with care.

Chapter 1 13

Oxygen GVX1

Installing an Oxygen GVX1 Card

Installing an Oxygen GVX1 Card

This section contains the following subsections:

• Installing the Oxygen GVX1 Card

• Updating the Oxygen GVX1 Driver

• Configuring the Oxygen GVX1 Driver

• Troubleshooting

Installing the Oxygen GVX1 Card

1. Before installing your graphics card, disconnect all power, peripheral, and
telecommunications cables from the Personal Workstation.

WARNING

2. To remove the Personal Workstation’s cover, refer to the User’s Guide that came with
your Personal Workstation. Alternatively, you can print out a copy from any of the
following sources:

• Your hard drive’s preloaded files

• The tools and support CD

• The support website at: //www.hp.com/go/visualizesupport

3. Use a static-grounding strap, attaching it to the bare metal chassis of your Personal
W orkstation before handling the Oxygen GVX1 Card.

4. Place the Personal Workstation on its side on a flat work surface, such as a table top.

5. Ensure that all cables are correctly routed and flat against the system so that they do
not obstruct the Oxygen GVX1 Card.

T o avoid electrical shock, make sure that you unplug the power cable
from the wall outlet and the P ersonal Workstation before proceeding.

14 Chapter 1

6. Remove the AGP accessory slot screw from the bulkhead.

Oxygen GVX1

Installing an Oxygen GVX1 Card

Chapter 1 15

Oxygen GVX1

Installing an Oxygen GVX1 Card

7. Remove the bulkhead filler panel from the AGP slot.

AGP or AGP Pro Connector

NOTE

Your Personal Workstation may look different than the one documented here.

8. Grasp the graphics card’s bulkhead and opposite edges, and align the card’s contact
fingers with the AGP and AGP Pro connector on the system board. Ensure that the
card’s contact finger s are fully seated in their connectors.

16 Chapter 1

Installing an Oxygen GVX1 Card

9. Press the Oxygen GVX1 Card firmly into place.

10. Secure the graphics card to the chassis with the bulkhead screw.

Oxygen GVX1

Bulkhead Screw

Chapter 1 17

Oxygen GVX1

Installing an Oxygen GVX1 Card

Updating the Oxygen GVX1 Driver

HP updates the Oxygen GVX1 driver as needed to incorp orate feature and performance
enhancements, or to fix problems found when running specific applications.

You can download the latest version of the Oxygen GVX1 driver from HP’s web site:

http://www.hp.com/go/visualizesupport

NOTE

A README file is supplied with the driver. Please read it carefully as it
provides instructions to install the driver. Moreover, the information
contained in the README file supersedes any information contained in this
manual.

To upd a te the driver, follow these instructions:

1. Create a temporary directory such as C:\TEMP\GVX1DRV

2. Download the driver from HP’s web site to a temporary folder on your hard disk.

3. Run the executable file to decompress the contained files. You can do this by
double-clicking on the file in Windows Explorer.

Follow the instructions provided in the README file that comes with the driver.

Configuring the Oxygen GVX1 Driver

This section explains how to configure your Oxygen GVX1 driver using the

Manager

information.

on the task bar. See the

README file that comes with the driver to obtain additional

The Oxygen GVX1 Driver

The Oxygen driver software lets you optimize the working relationship between your card,
your system and your applications. Use the

Configuration Manager

the 3Dlabs Display Control Panel screens to customize the driver settings.

Configuration

on the Task Bar or

18 Chapter 1

Oxygen GVX1

Installing an Oxygen GVX1 Card

The Configuration Manager on the Task Bar

When you install the Oxygen GVX1 card and software, the 3Dlabs logo appears in your
system tray, at one end of the task bar. Click the logo with your right mouse button to
access the Display Configuration Manager and shortcuts to some of its configuration
tools:

Here is a description of the menu items shown above:
Remove from System Tray lets you delete this task bar utility from your system. You

will still be able to access the driver configuration options with the Display Contro l Panel.

About 3DL Display Manager displays version information for this configuration util ity.
Go to 3Dlabs Website takes you directly to www.3dlabs.com through your existing

Internet connection.

Pop up the Display Panel reaches the 3Dlabs section on the display control panel.
Display Driver Information provides quick access to information about your Oxygen

card configuration.
Change Display Resolution brings up a pop-up list of supported resolutions. Each

resolution has an associated pop-up list of available refresh rat es.
Select Optimized Application quickly accesses a list of supported applications . Click an

application in the list to optimize card settings for your selected option.
Help provides standard Windows-style help on the driver and its settings.

Chapter 1 19

Oxygen GVX1

Installing an Oxygen GVX1 Card

The Display Control Panel

When you first click the 3Dlabs tab in the Display Control Panel, the Display
Properties window opens at the page shown below:

This shows the software version and basic hard w ar e specific atio ns, and provides a point of
entry to the full set of Oxygen driver customization tools. Click the Advanced button for
access to the advanced tools tabs:

•Information

•Setup

•OpenGL Support

• Monitor

The following sections describe each in detail.

20 Chapter 1

Oxygen GVX1

Installing an Oxygen GVX1 Card

Information Screen

The Information Screen provides in-depth information about your selected (or the default)
settings, as well as detailed hardware, software, and Direct 3D specifications. This
information can be especially useful if you should need to contact technical support about
your Oxygen graphics card.

Chapter 1 21

Oxygen GVX1

Installing an Oxygen GVX1 Card

Setup Screen
The Setup screen lets you configure settings that are not specifically related to OpenGL.

NOTE

These tools are inactive (greyed out) when the current user does not have
Windows NT administrator access.

You can enable (check) or disable (uncheck) the Configuration Manager on the Task
with a click. The default setting for the Configuration Manager is Enabled.

The Gamma Adjustment slider lets you simultaneously adjust RGB color curves and
define the color output for you display. You can also enter a precise Gamma value, rather
than use the slider, when you know which value is appropriate for you monitor and
ambient lighting conditions.

22 Chapter 1

Oxygen GVX1

Installing an Oxygen GVX1 Card

OpenGL Support Screen

This screen controls OpenGL-application-specific driver settings and enables you to create
our own settings. When the panel initially appears the New and Remove Settings
buttons, as well as the Advanced Options section, are hidden. They appear when you click
the Advanced button a the top of the screen.

NOTE

These tools are inactive (greyed out) when the current user does not have
Windows NT administrator access.

Here is a description of the buttons and entry boxes shown above:
The Driver is optimized for application section has a drop down list of applications.

Select the one you want to use. The rest of your actions on this screen will apply to that
choice.

Click New to add an application to the list and customize its settings.

Chapter 1 23

Oxygen GVX1

Installing an Oxygen GVX1 Card

Remove Setting removes user-created application settings . It doe s not remove the d efault
application settings installed with the driver.

Number of DMA Buffers corresponds to the number of visible 3D windows supported
with full speed acceleration. Eight buffers is sufficient for most applications.

NOTE

Direct Memory Access (DMA) provides direct access between a device and
system memory, leaving the system processor available for other tasks.

Size of each DMA Buffer is the number of bytes in each DMA buffer.
Number of DMA Sub-Buffers increases performance by using DMA queuing to reduce

latency. To disable DMA queuing , set this to 2.
Overlay/Alpha Mode controls the overlay planes exported in OpenGL pixel formats.

Almost all applications use the Dynamic setting. However, two applications require other
modes. Maya by Alias/Wavefront requires the Alpha Only Mode when you need alpha
plane retention, such as in the particle system package. Pro/3DPaint by Parametric
Tec hnology requires Overlay Only Mode.

Wait for Vblank configures the driver to try to synchronize screen updates with the
vertical blank retrace interval of the monitor. Enabling this option (the default setting)
provides smoother 3D animation because it eliminates visible tearing of the display.
Disabling this maximizes the rendering frame rates of double buffered applications. Fo r
instance, you should disable this when running the Viewperf benchmark.

Monitor Screen

The monitor type is automatically detected by the system and does not normally require
manual selection. If the monitor has not been optimally detected, this screen provides
manual selection of monitor type.

NOTE

These tools are inactive (greyed out) when the current user does not have
Windows NT administrator access.

This screen also displays the settings available for your monitor type.

NOTE

You cannot change monitor settings in the Monitor screen. To change
monitor settings, return to the Display Properties window and go into the
Settings tab.

24 Chapter 1

Oxygen GVX1

Installing an Oxygen GVX1 Card

The Type section shows the monitor type detected when you opened the Display Control
Panel. It also allows you to select a different type. The format for information shown in the
Monitor Information section depends upon the monitor type selected in the Type
section. If the VESA or DDC radio button is selected, Monitor Information displays
available settings, as shown in the above graphic. If the Specific Type radio button is
selected, you will see a hierarchical list of monitors.

The VESA type is used for monitors that are not DDC or do not appear in the Specific
Type list.

If you swap DDC monitors after the Display Control Panel has already been opened, the
monitor settings may not be synchronized to the monitor you are currently using. To
correct this, click Detect DDC monitor for manual detection.

Chapter 1 25

Oxygen GVX1

Installing an Oxygen GVX1 Card

Troubleshooting

For GVX1 troubleshooting information, you can go to the following websites:

//www.hp.com/go/visualizesupport
//www.3dlabs.com/

26 Chapter 1

A

Regulatory Information and Warranty

27

Regulatory Information and Warranty

Regulatory Information

Regulatory Information

Declaration of Conformity

according to ISO/IEC Gui de 22 and EN 45014

Manufacturer

Declares that the:

Product Name:
Model Number:
Product Options:

: Hewlett-Packard Company

3404 East Harmony Rd.
Fort Collins, CO 80528
USA

Oxygen GVX1

A601 1A

All

Graphics Board

Conforms to the following specifications:

Safety

.

EMC

.

and is certified by:

IEC 950:1991+A1+A2+A3+A4+A11/EN 60950:1992+A1+A2+A3+A4
CISPR 22: 1993+A1+A2 / EN 55022: 1994+A1+A2 Class A conducted

emissions
CISPR 22: 1997 / EN 55022: 1998 Class A radiated emissions
EN 55024: 1998 / EN 61000-4-2: 1999 - 4kV CD, 8kV AD
EN 55024: 1998 / EN 61000-4-3: 1995 - 10 v/m
EN 55024: 1998 / EN 61000-4-4: 1995 - 2kV Signal, 4kV Power Lines
US FCC Part 15, Level A
Japan VCCI Class A

Australia/New Zealand AS/NZS 3548: 1995
HP Fort Collins CCQD HTC

Supplementary information:

The product herewith complies with the requirements of the following Directives and carries the CE marking
accordingly:

- the EMC directive 89/336/EEC and 92/31/EEC and 93/68/EEC

- the Low Voltage Directive 73/23/EEC and 93/68/EEC
This product was tested in a typical Hewlett-Packard workstation configuration.
Original signed by Ruth Lutes, Site Quality Manager, Fort Collins, CO, USA

For Compliance Information ONLY, contact:

European Contact: Your loca l Hew l et t -Packard Sales and Service Office or Hewlett-Packard

GmbH, Department HQ-TRE Standard Europe, Herrenberger Straße 130,
D-71034 Böblingen (FAC: [phone]).

Americas Conact: Hewlett-Packard, F o rt Co ll ins Site Qual ity Manag er, mail stop 46, 3404 E.

Harmony Rd., Fort Collins, CO 80528, USA

28 Appendix A

Regulatory Information and Warranty

Regulatory Information

FCC

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules and the Canadian Department of
Communications. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely t o cause harmful inte rfe rence in whic h case
the user will be required to correct the interference at his own expense.

NOTE

You are cautioned that any changes or modifications not expressly approved
in this manual could void your authority to operate this equipment.

If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the fo llowing measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.
Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported

peripheral devices and HP shielded cables, suc h as those you received with your system.
Changes or modifications not expressly approved by Hewlett-Packard could void the
user’s authority to operate the equipment.

Notice for Japa n (Class A)

Appendix A 29

Regulatory Information and Warranty

HP Hardware Warranty

HP Hardware Warranty

Important: This is your hardware product w a rranty statement. Please, read it carefully.
Warranty terms may be different in your country. If so, your Authorized HP Dealer or

Hewlett-Packard Sales and Service Office can give you details.
HP products may contain remanufactured parts equivalent to new in performance or may

have been subject to incidental use.
HP products external to the system processor unit —such as external storage subsystems,

displays, printers, and other peripherals— are covered by the applicable warranties for
those produc ts ; H P so ft ware is c ove r e d b y th e HP So f twa re P ro d u ct L im i te d Warranty

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE
WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE
OF THIS PRODUCT TO YOU.

HP Year 2000 Warranty

This HP Year 2000 Warranty is in addition to the HP Standard Commercial Warranties
contained in Exhibit E16, HP Terms and Condit ions of Sa le and Serv ice. HP warrants that each
HP hardware, software, and firmware Product delivered under this HP Year 2000 Warranty will
be able to accurately proce ss d at e dat a (inc ludin g, but not li mited to, calcula ting, comparing, and
sequencing) from, into, and between the twentieth and twenty-first centuries, an d the years 1999
and 2000, including leap year calculations, when used in accordance with the Product
documentation provided by HP (including any instructions for installing patches or upgrades),
provided that all other products (e.g. hardware, software, firmware) used in combination with
such HP Product(s) properly exchange date data with it.

If the Specifications require that s pecific HP Products must perform as a system in accordance
with the foregoing wa rranty, then that wa rranty wil l appl y to thos e HP Produ cts as a sys tem, and
Customer retains sole responsibility to ensure the Year 2000 readiness of its information
technology and business environment. The duration of this warranty extends through January
31, 2001. The remedies available under this warranty will be defined in, and subject to, the terms
and limitations of the warranties contained in HP’s standard commercial warranties. To the
extent permitted by local law, this warranty applies only to branded HP Products and not to
products manufactured by others that may be sold or distributed by HP. This HP Year 2000
Warranty applies only to HP Products shipped after the effective date, July 01, 1998, of this
warranty. Nothing in this warranty will be construed to limit any rights or remedies provided
elsewhere in the HP Terms and Conditions of Sale and Service with respect to matters other than
Year 2000 compliance.

Three Year Limited Hardware Warranty

Hewlett-Packard (HP) warrants this hardware product against defects in materials and
workmanship for a period of three years from receipt by the original end-user purchaser.

The three year warranty includes on-site ser vice during the first year of use (free parts and
labor), and parts service provided by an HP Service Center or a participating Authorized

30 Appendix A

Regulatory Information and Warranty

HP Hardware Warranty

HP Personal Computer Dealer Repair Center, during the second and third years of use.
If HP receives notice of above defined defects during the w arrant y period, HP will either, at

its option, repair or replace products, which prove to be defective .
Should HP be unable to repair or replace the product within a reasonable amount of time,

the customer's alternate exclusive remedy shall be a refund of the purchase price upon
return of the product.

The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the
system processor unit —such as video adapters, mass storage devices, and interface
controllers— are covered by this warranty.

This warranty is extended worldwide under certain conditions (please check with your
local HP office) to products purchased from HP or an Authorized HP Personal Computer
Dealer which are reshipped by the original purchaser either for use by the original
purchaser or provided as an incidental part of systems integrated by the original
purchaser. When available in the country of use, service is provi ded in the same manner as
if the product was purchased in that country and can only be provided in countries where
the product is designed to operate. If the product is not normally sold by HP in the country
of use, it must be returned to the country of purchase for service. Response time for on-site
service, and parts delivery turn-around time for parts service, are subject to changes from
standard conditions based upon non-local
parts availability.

Limitation of Warranty

The above warranty shall not apply to defects resulting from: misuse; unauthorized
modification; operation or st orage outside the environme ntal specif icat ions for t he prod uct;
in-transit damage; improper maintenance; or defects resulting from use of non-HP
software, accessories, media, supplies, consumables, or such items not designed for use
with the prod u c t.

Reloading the bundled or pre-loaded software on your Personal Workstation is not covered
by the HP warranty.

HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL,
WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS IS LIMITED TO THE THREE-YEAR DURATION
OF THIS WRITTEN WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights, which
vary, from state to state, or province to province.

Limitation of Liability and Remedies

THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER
BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

Appendix A 31

Regulatory Information and Warranty

HP Hardware Warranty

The foregoing limitation of liability shall not apply in the event that any HP product sold
hereunder is determined by a court of competent jurisdiction to be defective and to have
directly caused bodily injury, death, or property damage; provided, that in no event shall
HP's liability for property damage exceed the greater of $50,000 or the purchase price of
the specific product that caused such damage.

Some states or provinces do not allow the exclusion or limitation of incidental or
consequential damages —including lost profit— so the above limitation or exclusion may
not apply to you.

Obtaining On-Site Warranty Service

To obtain on-site warranty service, the customer must contact an HP Sales and Service
Office (in the US, call the HP Customer Support Center at [phone]) or a
participating Authorized HP P ersonal Computer Dealer Repai r Center. The customer must
be prepared to supply proof of the purchase date.

The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the
system processor unit —such as video adapters, mass storage devices, and interface
controllers— are covered by this warranty.

During the on-site warranty period, customer-replaceable components may be serviced
through expedited part shipment. In this event, HP will prepay shipping charges, duty,
and taxes; provide telephone assistance on replacement of the component when necessary;
and pay shipping charges, duty, and taxes for any part that HP asks to be returned.

On-site visits caused by non-Hewlett-Packard products —whether internal or external to
the system processor unit— are subject to standard per-incident travel and labor charges.

On-site service for this product is restricted or unavailable in certain locations. In HP
Excluded Travel Areas— areas where geographical obstacles, undeveloped roads, or
unsuitable public transportation prohibit routine travel— service is provided on a
negotiated basis at extra charge.

Response time for HP on-site service in an HP Service Travel Area is normally next
business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160
Km from the HP office). Response time is second busin ess da y for Zones 4 a nd 5 (200 mile s,
320 Km); third business day for Zone 6 (300 mile s , 480 Km); and negoti ated beyond Zone 6 .
Worldwide Customer Support Travel information is available from any HP Sales and
Service Office.

Travel restrictions and response time for dealer or distributor service are defined by the
participating dealer or distributor.

Service contracts which provide after-hour or weekend coverage, faster response time, or
service in an Excluded Travel Area are often available from HP, an authorized dealer, or
authorized distributor at additional charge.

Customer Responsibilities

The customer may be required to run HP-supplied diagnostic programs before an on-site
visit or replacement part will be dispatched.

The customer is responsible for the security of its proprietary and confidential information

32 Appendix A

Regulatory Information and Warranty

HP Hardware Warranty

and for maintaining a procedure external to the products for reconstruction of lost or
altered files, data, or programs.

The customer must provide: access to the product; adequate working space and facilities
within a reasonable distance of the product; access to and use of all information and
facilities determined necessary by HP to service the product; and operating supplies and
consumables such as the customer would use during normal operation.

A representative of the customer must be present at all times. The customer must state if
the product is being used in an environment which poses a potential health hazard to
repair personnel; HP or the servicing dealer may require that the product be maintained
by customer personnel under direct HP or dealer supervision.

Obtaining Parts Warranty Service

When parts warranty service applies, the customer may be required to run HP-supplied
diagnostic programs before a replacement part will be dispatched. The customer must be
prepared to supply proof of purchase.

The customer shall return some defective parts upon HP demand. In that case, HP will
prepay shipping charg es for parts returned to the HP parts service center.

HP Telephone Support Services

HP Free telephone support for your Personal Workstation is available during the first year
from date of purchase. This service will also provide technical assistance with the basic
configuration and setup of your HP V
pre-loaded operating system.

Telephone support is available at the end of the first year from date of purchase, via the
Lifeline program, which is a fee-based service (North America and Europe only).

HP does NOT provide telephone support for Personal Workstations configured as network
servers. We recommend HP NetServers for your network server requirements.

(Rev. 17/03/98)

ISUALIZE

Personal Workstation and for the bundled or

HP Software Product License Agreement and Software Product
Limited Warranty

Your HP V
read the Software License Agreement before proceeding.

CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY
STATEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN
THE SOFTWARE ARE OFFERED ONL Y ON THE CONDITION THAT THE CUSTOMER
AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT.
PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF
THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERM S OF
THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE
FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR
RETURN THE COMPLETE COMPUTER AND SOFTWARE FOR A FULL REFUND.

ISUALIZE

Personal Workstation contains preinstalled software programs. Please

Appendix A 33

Regulatory Information and Warranty

HP Hardware Warranty

PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE
LICENSE TERMS.

HP Software Product License Agreement

UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE PRODUCT LICENSE
AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED
TO YOU, THE CUST OMER, AS PART OF THE HP COMPUTER PRODUCT. IT SHALL
SUPERSEDE ANY NON-HP SOFTWARE LICENSE TERMS THAT MAY BE FOUND
ON-LINE, OR IN ANY DOCUMENTATION OR OTHER MATERIALS CONTAINED IN
THE COMPUTER PRODUCT PACKAGING.

Note: Operating System Software by Microsoft is licensed to you under the Microsoft End
User License Agreement (EULA) contained in the Microsoft documentation.

The following License Terms govern the use of the software:
USE. Customer may use the software on any one computer. Customer may not network the

software or otherwise use it on more than one computer. Customer may not reverse
assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software
(a) for archival pur poses or (b) when copyin g or ad apt ation is an essenti al step in t he use o f
the software with a computer so long as the copies and adaptations are used in no other
manner.

OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the
software, other than ownership of the physical media. Customer acknowledges and agrees
that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall be
authorized to hold the Customer responsible for any copyright infringement or violation of
this Agreement.

PRODUCT RECOVERY CD-ROM. If your computer was shipped with a product recovery
CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be
used for restoring the hard disk of the HP computer with which the product recovery
CD-ROM was originally provided.(ii) The use of any operating system software by
Microsoft contained in any such product recovery CD-ROM shall be governed by the
Microsoft End User License Agreement (EULA).

TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the softw are to
a third party only as part of the transfer of all rights and only if Customer obtains the pri or
agreement of the third party to be bound by the terms of this License Agreement. Upon
such a transfer, Customer agrees that his/her rights in the software are terminated and
that he/she will either destroy his/her copies and adaptations or deliver them to the third
party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software
or distribute copies or adaptations of the software to the public in physical media or by
telecommunication without the prior written consent of Hewle tt-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for failure to
comply with any of these terms provided Hewlett- Packard has requested Customer to cure

34 Appendix A

Regulatory Information and Warranty

HP Hardware Warranty

the failure and Customer has failed to do so within thirty (30) days of such notic e.
UPDATES AND UPGRADES. Customer agrees that th e softw a re does not include upd ates

and upgrades which may be available from Hewlett-Packard under a separate support
agreement.

EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or
adaptation in violation of the U.S. Export Administration regulations or other applicable
regulation.

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure by the U.S.
Government is subject to restrictions as set fort h in subp aragraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-Packard
Company, 3000 Hanover Street, Palo Alto, CA94304 U.S.A. Rights for non-DOD
U.S. Government Departments and Agencies are as set forth in FAR 52.227-19(c)(1,2).

HP Software Product Limited Warranty

THIS HP SOFTWARE PRODUCT LIMITED WARRANTY SHALL COVER ALL
SOFTWARE THAT IS PROVIDED TO YOU, THE CUSTOM ER, AS PA RT OF THE HP
COMPUTER PRODUCT, INCLUDING ANY OPERATING SYSTEM SOFTWARE. IT
SHALL SUPERSEDE ANY NON-HP WARRANTY TERMS THAT MAY BE FOUND
ON-LINE, OR IN ANY DOCUMENTATION OR OTHER MATERIALS CONTAINED IN
THE COMPUTER PRODUCT PACKAGING.

Ninety-Day Limited Software Warranty. HP warrants for a period of NINETY (90) DAYS
from the date of the purchase that the software product will execute its programming
instructions when all files are properly installed. HP does not warrant that the software
will be uninterrupted or error free. In the event that this software product fails to execute
its programming instructions during the warranty period, Customer’s remedy shall be a
refund or repair. Should HP be unable to replace the media within a reasonable amount of
time, Customer’s alternate remedy shall be a refund of the purchase price upon return of
the product and all copies.

Removable Media (If supplied). HP warrants th e removable media, if supplied, upon whic h
this product is recorded to be free from defects in materials and workmanship under
normal use for a period of NINETY (90) DAYS from the date of purchase. In the event the
media proves to be defective during the warranty period, Customer’s remedy shall be to
return the media to HP for replacement. Should HP be unable to replace the media within
a reasonable amount of time, Customer’s alternate remedy shall be a refund of the
purchase price upon return of the product and destruction of all other non removable
media copies of the software product.

Notice of Warranty Claims. Customer must notify HP in writing of any warranty cla im not
later than thirty (30) days after the expiration of the warranty period.

Limitation of Warranty . HP makes no othe r express w arrant y, whether written or oral with
respect to this product. Any implied warranty of merchantability or fitness for a particular
purpose is limited to the 90-day duration of this written warranty. Some states or
provinces do not allow limitations on how long an implied warranty lasts, so the above
limitation or exclusion may not apply to you. This warranty gives specific legal rights, and
you may also have other rights which vary from state to state, or provinc e to province.

Appendix A 35

Regulatory Information and Warranty

HP Hardware Warranty

Limitation of Liability and Remedies. THE REMEDIES PROVIDED ABOVE ARE
CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE
LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT) WHETHER BASED ON
WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY. Some states or
provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.

Obtaining Warranty Service. Warranty service may be obtained from the nearest HP sales
office or other location indicated in the owner’s manual or service booklet.

Consumer transactions in Australia and the United Kingdom: The disclaimers and
limitations above shall not apply and shall not affect the statutory rights of a Consumer.

(Rev. 19/11/96)

36 Appendix A