HP Officejet K8600 User Manual

HP Officejet Pro K8600 Printer series
User Guide
Podręcznik użytkownika
HP Officejet Pro K8600 Printer series
User Guide
Copyright information
© 2008 Copyright Hewlett-Packard Development Company, L.P.
Edition 2, 3/2008 Reproduction, adaptation or
translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.
License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD4 Message-Digest Algorithm" in all material mentioning or referencing this software or this function.
License is also granted to make and use derivative works provided that such works are identified as "derived from the RSA Data Security, Inc. MD4 Message-Digest Algorithm" in all material mentioning or referencing the derived work.
RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty of any kind.
These notices must be retained in any copies of any part of this documentation and/or software.
Trademarks
Intel®, Pentium® is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
®
Microsoft and Windows registered trademarks of Microsoft Corporation.
, Windows®, Windows® XP,
®
Vista are U.S.
Safety information
1. Read and understand all instructions in the documentation that comes with the HP Printer.
2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
3. Observe all warnings and instructions marked on the product.
4. Unplug this product from wall outlets before cleaning.
5. Do not install or use this product near water, or when you are wet.
6. Install the product securely on a stable surface.
7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
8. If the product does not operate normally, see
troubleshoot.
9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Maintain and
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Contents

1 Get started
Find other resources for the product .........................................................................................5
Accessibility ..............................................................................................................................6
Understand the device parts .....................................................................................................7
Front view ...........................................................................................................................7
Control panel ......................................................................................................................8
Back view ...........................................................................................................................8
2 Install the accessories
Install the duplexer .................................................................................................................10
3 Use the device
Select print media ...................................................................................................................11
Tips for selecting and using print media ...........................................................................11
Understand specifications for supported media ................................................................12
Understand supported sizes .......................................................................................12
Understand supported media types and weights ........................................................16
Set minimum margins .......................................................................................................17
Load media .............................................................................................................................18
Change print settings ..............................................................................................................21
To change settings from an application for current jobs (Windows) .................................. 21
To change default settings for all future jobs (Windows) ..................................................21
To change settings (Mac OS) ...........................................................................................21
Use the HP Solution Center (Windows) ..................................................................................22
Print with the rear manual feed slot ........................................................................................22
Print on both sides (duplexing) ...............................................................................................23
Guidelines for printing on both sides of a page .................................................................23
To perform duplexing (Windows) ......................................................................................23
To perform automatic duplexing (Mac OS) .......................................................................24
Print on special and custom-sized media ...............................................................................24
To print on special or custom-sized media (Windows) ......................................................24
To print on special or custom-sized media (Mac OS) .......................................................25
Print borderless ......................................................................................................................25
To print a borderless document (Windows) ......................................................................25
To print a borderless document (Mac OS) ........................................................................26
Cancel a print job ....................................................................................................................26
4 Configure and manage
Manage the device .................................................................................................................27
Monitor the device ............................................................................................................28
Administer the device .......................................................................................................28
1
Use device management tools ...............................................................................................29
Embedded Web server .....................................................................................................29
To open the embedded Web server ...........................................................................29
Embedded Web server pages ....................................................................................30
Toolbox (Windows) ...........................................................................................................30
To open the Toolbox ...................................................................................................31
Toolbox tabs ...............................................................................................................31
HP Printer Utility (Mac OS) ...............................................................................................32
To open the HP Printer Utility .....................................................................................32
HP Printer Utility panels ..............................................................................................32
Network Printer Setup Utility (Mac OS) .............................................................................33
HP Web Jetadmin software ..............................................................................................33
HP Instant Support ...........................................................................................................33
Security and privacy ...................................................................................................34
To gain access to HP Instant Support ........................................................................34
myPrintMileage .................................................................................................................34
Understand the self-test diagnostic page ................................................................................35
Understand the network configuration page ...........................................................................36
Configure the device (Windows) .............................................................................................37
Direct connection ..............................................................................................................38
To install the software before connecting the device (recommended) ........................38
To connect the device before installing the software ..................................................38
To share the device on a locally shared network ........................................................39
Network connection ..........................................................................................................39
To install the device on a network ...............................................................................40
To install the device software on client computers ......................................................40
To install the printer driver using Add Printer ..............................................................40
To install the device in a pure IPV6 network environment ..........................................41
Configure the device (Mac OS) ..............................................................................................41
To install the software for network or direct connection ....................................................42
To share the device on a locally shared network ..............................................................42
Uninstall and reinstall the software .........................................................................................43
5 Maintain and troubleshoot
Supported ink cartridges .........................................................................................................45
Replace the ink cartridges ......................................................................................................45
Maintain the printheads ..........................................................................................................46
To check printhead health ................................................................................................47
To print the print quality diagnostic page ..........................................................................47
To calibrate the linefeed ...................................................................................................48
To clean the printheads ....................................................................................................49
To align the printheads .....................................................................................................49
To clean the printhead contacts manually ........................................................................49
To replace the printheads .................................................................................................52
Store printing supplies ............................................................................................................54
Store ink cartridges ...........................................................................................................54
Store printheads ...............................................................................................................54
Troubleshooting tips and resources ........................................................................................54
2
Contents
Solve printing problems ..........................................................................................................55
The device shuts down unexpectedly ...............................................................................55
All device lights are on or flashing ....................................................................................55
The device is not responding (nothing prints) ...................................................................55
Device does not accept printhead ..................................................................................... 56
Device takes a long time to print .......................................................................................57
Blank or partial page printed .............................................................................................57
Something on the page is missing or incorrect .................................................................58
Placement of the text or graphics is wrong .......................................................................58
Device prints half a page, then ejects the paper ...............................................................59
Poor print quality and unexpected printouts ............................................................................59
Poor quality printouts ........................................................................................................60
Meaningless characters print ............................................................................................60
Ink is smearing .................................................................................................................61
Ink is not filling the text or graphics completely .................................................................61
Output is faded or dull colored ..........................................................................................61
Colors are printing as black and white ..............................................................................62
Wrong colors are printing ..................................................................................................62
Printout shows bleeding colors .........................................................................................62
Colors do not line up properly ...........................................................................................63
Lines or dots are missing from text or graphics ................................................................63
Solve paper-feed problems .....................................................................................................63
A paper-feed problem is occurring ....................................................................................63
Solve device management problems ......................................................................................65
Embedded Web server cannot be opened .......................................................................65
Troubleshoot installation issues ..............................................................................................66
Hardware installation suggestions ....................................................................................66
Software installation suggestions ...................................................................................... 66
Solve network problems ...................................................................................................67
Clear jams ..............................................................................................................................68
Clear a jam in the device ..................................................................................................68
Tips for avoiding jams .......................................................................................................69
6 Control-panel lights reference
Interpreting control-panel lights ..............................................................................................71
Interpreting network connector lights ......................................................................................76
A HP supplies and accessories
Order printing supplies online .................................................................................................77
Accessories ............................................................................................................................77
Supplies ..................................................................................................................................77
Ink cartridges ....................................................................................................................77
Printheads ........................................................................................................................78
HP media ..........................................................................................................................78
B Support and warranty
Hewlett-Packard limited warranty statement ...........................................................................80
Obtain electronic support ........................................................................................................81
3
Obtain HP telephone support .................................................................................................81
Before you call ..................................................................................................................81
Support process ................................................................................................................82
HP support by phone ........................................................................................................82
Phone support period .................................................................................................82
Telephone support numbers .......................................................................................82
Placing a call ............................................................................................................... 82
After the phone support period ...................................................................................82
Additional warranty options ...............................................................................................83
HP Quick Exchange Service (Japan) ................................................................................83
Prepare the device for shipment .............................................................................................83
Remove the ink cartridges and printheads before shipment .............................................83
Pack the device ......................................................................................................................85
C Device specifications
Physical specifications ............................................................................................................87
Product features and capacities .............................................................................................87
Processor and memory specifications ....................................................................................88
System requirements ..............................................................................................................88
Network protocol specifications ..............................................................................................89
Embedded Web server specifications ..................................................................................... 90
Print resolution ........................................................................................................................90
Environmental specifications ..................................................................................................90
Electrical specifications ...........................................................................................................90
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) .................91
D Regulatory information
FCC statement .......................................................................................................................92
Notice to users in Korea .........................................................................................................93
VCCI (Class B) compliance statement for users in Japan ......................................................93
Notice to users in Japan about the power cord .......................................................................93
RoHS notices (China only) .....................................................................................................93
Toxic and hazardous substance table ..............................................................................94
LED indicator statement .........................................................................................................94
Regulatory model number ......................................................................................................94
Declaration of conformity ........................................................................................................95
Environmental product stewardship program .........................................................................96
Paper use .........................................................................................................................96
Plastics .............................................................................................................................96
Material safety data sheets ...............................................................................................96
Recycling program ............................................................................................................96
HP inkjet supplies recycling program ................................................................................96
Disposal of waste equipment by users in private households in the European Union ......97
Index.............................................................................................................................................98
4

1 Get started

This guide provides details about how to use the device and to resolve problems.
Find other resources for the product Accessibility
• Understand the device parts

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:
Resource Description Location
Readme file and release notes
Device management tools (network connection)
Toolbox (Microsoft Windows®)
HP Printer Utility (Mac OS) Contains tools to configure
Control panel Provides status, error, and
Logs and reports Provides information about
Self-test diagnostic page
®
Provide late-breaking information and troubleshooting tips.
Allows you to view status information, change settings, and manage the device.
For more information, see
Embedded Web server.
Provides information about printhead health and access to maintenance services.
For more information, see
Toolbox (Windows).
print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site.
For more information, see
Printer Utility (Mac OS).
warning information about operations.
events that have occurred.
Device information:
Product name
Model number
Included on the Starter CD.
Available from a connected computer.
Typically installed with the device software.
Typically installed with the device software.
HP
For more information, see
Control panel.
For more information, see
Manage the device.
For more information, see
Understand the self-test diagnostic page.
Get started 5
Chapter 1
(continued)
Resource Description Location
Serial number
Firmware version
number
Accessories installed (for
example, the duplexer) Number of pages printed
from the trays and accessories
Printing supply status
Print quality diagnostic page Diagnoses issues that affect
HP Web sites Provide the latest printer
HP telephone support Lists information to contact
HP photo and imaging software help
HP Solution Center (Windows) Allows you to change device
print quality and helps you decide whether to run any maintenance services to improve the print quality of your printouts.
software, and product and support information.
HP. During the warranty period, this support is often free of charge.
Provides information about using the software.
settings, order supplies, start, and access the onscreen Help. Depending on the devices you have installed, the HP Solution Center provides additional features, such as access to the HP photo and imaging software and the Fax Setup Wizard. For more information, see
Use the HP Solution Center (Windows).
For more information, see To
print the print quality diagnostic page.
www.hp.com/support
www.hp.com
For more information, see
Obtain HP telephone support.
Typically installed with the device software.

Accessibility

The device provides a number of features that make it accessible for people with disabilities.
Visual
The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice­to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action.
6 Get started
Mobility
For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at
For accessibility information for the Mac OS, visit the Apple Web site at
www.apple.com/accessibility.

Understand the device parts

Front view Control panel
• Back view

Front view

www.hp.com/accessibility.
1 Control panel
2 Power button and light
3 Output tray
4 Tray 1
5 Small media length guide
6 Media width guide
Understand the device parts 7
Chapter 1
(continued)
7 Ink cartridge door
8 Ink cartridges
9 Ink cartridge lights
10 Printhead lights
11 Printheads
12 Printhead latch

Control panel

For more information about interpreting control-panel lights, see Control-panel lights
reference.
1 Out of paper light
2 Door open light
3 Paper jam light
4 Cancel button
5 Resume button and light

Back view

1 Power input
2 Ethernet network port (available on some models)
8 Get started
(continued)
3 Rear universal serial bus (USB) port
4 Rear access panel (for models with no duplexer)
5 Automatic two-sided printing accessory (duplexer) (available on some models)
Understand the device parts 9
2

Install the accessories

This section contains the following topics:

Install the duplexer

Install the duplexer
NOTE: This feature is available with some models of the device. For ordering
information, see
You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplexer) is installed. For information on using the duplexer, see
To install the duplexer
1. Push the buttons on the rear access panel and remove the panel from the device.
2. Slide the duplexer into the device until the unit locks into place. Do not press the
buttons on either side of the duplexer when installing the unit; use them only for removing the unit from the device.
Print on both sides (duplexing).
Accessories.
10
Install the accessories

3 Use the device

This section contains the following topics:
Select print media Load media
• Change print settings
• Use the HP Solution Center (Windows)
• Print with the rear manual feed slot
• Print on both sides (duplexing)
• Print on special and custom-sized media
• Print borderless
• Cancel a print job

Select print media

The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at media.
Tips for selecting and using print media Understand specifications for supported media
• Set minimum margins
www.hp.com for more information about HP

Tips for selecting and using print media

For the best results, observe the following guidelines.
Always use media that conforms to the device specifications. For more information, see
Load only one type of media at a time into a tray.
Load media print-side down and aligned against the right and back edges of the tray. For more information, see
Do not overload the trays. For more information, see
supported media.
To prevent jams, poor print quality, and other printing problems, avoid the following media:
Multipart forms Media that is damaged, curled, or wrinkled Media with cutouts or perforations Media that is heavily textured, embossed, or does not accept ink well Media that is too lightweight or stretches easily
Understand specifications for supported media.
Load media.
Understand specifications for
Use the device 11
Chapter 3
Cards and envelopes
Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.
Use tightly constructed envelopes, and make sure the folds are sharply creased.
Load envelopes with the flaps facing up.
Photo media
Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.
Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.
Transparencies
Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.
Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray.
Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.
Custom-sized media
Use only custom-sized media that is supported by the device.
If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understand specifications for supported media

Use the Understand supported sizes and Understand supported media types and
weights tables to determine the correct media to use with your device, and determine
what features will work with your media.
Understand supported sizes Understand supported media types and weights
Understand supported sizes
NOTE: Duplexer is available with some models.
12 Use the device
Media size Tray 1 Rear
manual feed tray
Standard media sizes
U.S. Letter (216 x 279 mm; 8.5 x 11 inches)
8.5 x 13 inches (216 x 330 mm)
U.S. Legal (216 x 356 mm; 8.5 x 14 inches)
A4 (210 x 297 mm; 8.3 x 11.7 inches)
U.S. Executive (184 x 267 mm; 7.25 x
10.5 inches)
U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches)
B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)
A5 (148 x 210 mm; 5.8 x 8.3 inches)
A3 (297 x 420 mm; 11.7 x 16.5 inches)
A3+ (297 x 330 mm; 13 x 19 inches)
A6 (105 x 148 mm; 4.1 x 5.8 inches)
B4 (257 x 364 mm; 10.1 x 14.3 inches)
Automatic duplexer
Super B (330 x 483 mm; 13 x 19 inches)
Borderless Super B (330 x 483 mm; 13 x 19 inches)
Tabloid (279.4 x 431.8 mm; 11 x 17 inches)
Banner A3 (297 x 420 mm; 11.7 x 16.5 inches)
Banner A4 (210 x 297 mm; 8.3 x 11.7 inches)
Banner Letter (215.9 x 279.4 mm; 8.5 x 11 inches)
Banner Tabloid (279 x 432 mm; 11 x 17 inches)
Ofuku Hagaki (148 x 200 mm; 5.8 x 7.9 inches)
Panorama (101.6 x 254 mm; 4 x 10 inches)
Panorama (101.6 x 279.4 mm; 4 x 11 inches)
Select print media
13
Chapter 3
(continued)
Media size Tray 1 Rear
manual feed tray
Panorama (101.6 x 304.8 mm; 4 x 12 inches)
Borderless (Photo) Panorama (101.6 x 254 mm; 4 x 10 inches)
Borderless (Photo) Panorama (101.6 x
279.4 mm; 4 x 11 inches)
Borderless (Photo) Panorama (101.6 x
304.8 mm; 4 x 12 inches)
Envelopes
U.S. #10 Envelope (105 x 241 mm; 4.13 x
9.5 inches)
Monarch Envelope (98 x 191 mm; 3.88 x
7.5 inches)
HP Greeting Card Envelope (111 x 152 mm; 4.38 x 6 inches)
A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)
DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)
C5 Envelope (162 x 229 mm; 6.4 x 9 inches)
C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)
Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)
Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)
Japanese Kaku #2 (240 x 332 mm; 9.44 x
13.06 inches)
Cards
Index card (76.2 x 127 mm; 3 x 5 inches)
Automatic duplexer
Index card (102 x 152 mm; 4 x 6 inches)
Index card (127 x 203 mm; 5 x 8 inches)
Hagaki* (100 x 148 mm; 3.9 x 5.8 inches)
Borderless Hagaki* (100 x 148 mm; 3.9 x
5.8 inches)
Photo media
14 Use the device
(continued)
Media size Tray 1 Rear
manual feed tray
Photo media (76.2 x 127 mm; 3 x 5 inches)
Photo media (102 x 152 mm; 4 x 6 inches)
Photo media (5 x 7 inches)
Photo media (8 x 10 inches)
Photo media (10 x 15 cm)
Photo L (89 x 127 mm; 3.5 x 5 inches)
Automatic duplexer
Borderless photo media (102 x 152 mm; 4 x 6 inches)
Borderless photo media (5 x 7 inches)
Borderless photo media (8 x 10 inches)
Borderless photo media (8.5 x 11 inches)
Borderless photo media (10 x 15 cm)
Borderless Photo A3 (297 x 420 mm; 11.7 x 16.5 inches)
Borderless Photo A4 (210 x 297 mm; 8.3 x 11.7 inches)
Borderless Photo A5 (148 x 210 mm; 5.8 x 8.3 inches)
Borderless Photo A6 (105 x 148 mm; 4.1 x 5.8 inches)
Borderless Photo B5 (182 x 257 mm; 7.8 x 10.1 inches)
Borderless Photo Tabloid (279.4 x 431.8 mm; 11 x 17 inches)
Borderless Photo L (89 x 127 mm; 3.5 x 5 inches)
Other media
Custom-sized media between 76.2 to 330 mm wide and 127 to 483 mm long (3 to 13 inches wide and 5 to 19 inches long)
* The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.
Select print media
15
Chapter 3
Understand supported media types and weights
NOTE: Duplexer is available with some models.
Tray Type Weight Capacity
Tray 1 Paper
Transparencies Up to 60 sheets
Photo media
Labels Up to 60 sheets
Envelopes
Cards
Rear
Paper manual feed tray
Transparencies
Photo media
Labels
Envelopes
Cards
Duplexer Paper
Output-bin
All supported media Up to 150 sheets of
60 to 130 g/m
(16 to 36 lb bond)
Up to 280 g/m
(75 lb bond)
75 to 90 g/m
(20 to 24 lb bond envelope)
Up to 200 g/m
(110 lb index)
60 to 130 g/m
(16 to 36 lb bond)
Up to 280 g/m
(75 lb bond)
75 to 90 g/m
(20 to 24 lb bond envelope)
Up to 200 g/m
(110 lb index)
Up to 0.3 mm
(0.012 inch)
2
Up to 250 sheets of plain paper
(25 mm or 1 inch stacked)
(18 mm or 0.71 inch stacked)
2
Up to 60 sheets
(18 mm or 0.71 inch stacked)
(18 mm or 0.71 inch stacked)
2
Up to 15 sheets
(18 mm or 0.71 inch stacked)
2
Up to 60 sheets
(18 mm or 0.71 inch stacked)
2
2
2
2
2
1 sheet
Not applicable
plain paper (text printing)
16 Use the device

Set minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.
Media (1) Left
U.S. Letter
U.S. Legal
A4
U.S. Executive
U.S. Statement
8.5 x 13 inch
B5
A5
Cards
Custom-sized media
Photo media
A6
Banner media
Ofuku Hagaki
Hagaki Card
A3
A3+
B4
Super B
Tabloid
margin
3.3 mm (0.13 inch)
5 mm (0.20 inch)
(2) Right margin
3.3 mm (0.13 inch)
5 mm (0.20 inch)
(3) Top margin
3.3 mm (0.13 inch)
NOTE: If you are using the duplexer (available with some models), the minimum top margin must match or exceed 12 mm (0.48 inch).
20 mm (0.79 inch)
NOTE: If you are using the duplexer (available with some models), the minimum top margin must match or exceed 20 mm (0.79 inch).
(4) Bottom margin*
3.3 mm (0.13 inch)
NOTE: If you are using the duplexer (available with some models), the minimum bottom margin must match or exceed 12 mm (0.48 inch).
20 mm (0.79 inch)
Select print media
17
Chapter 3
(continued)
Media (1) Left
Envelopes 3.3 mm (0.13
Panorama 3.3 mm (0.13
* To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins.

Load media

This section provides instructions for loading media into the device.
margin
inch)
inch)
(2) Right margin
3.3 mm (0.13 inch)
3.3 mm (0.13 inch)
(3) Top margin
16.5 mm (0.65 inch)
3.3 mm (0.13 inch)
(4) Bottom margin*
NOTE: If
you are using the duplexer (available with some models), the minimum bottom margin must match or exceed 20 mm (0.79 inch).
16.5 mm (0.65 inch)
3.3 mm (0.13 inch)
To load Tray 1 (main tray)
1. Lift the output tray.
2. Insert the media print-side down along the right of the tray. Make sure the stack of
media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.
NOTE: Do not load paper while the device is printing.
18 Use the device
3. Slide the media guides in the tray to adjust them for the media size that you have loaded, and then lower the output tray.
4. Pull out the extension on the output tray.
To load small media
NOTE: If you are printing on thick paper (such as cardstock), you can use the
rear manual feed slot. For more information, see
Print with the rear manual feed slot.
1. Raise the output tray and remove any media from the input tray.
2. Insert a stack of media that does not exceed the height of the paper guide, print-
side down along the right side of the input tray until it stops.
3. Open the small media guide by moving it 90 degrees clockwise from start to end position.
Load media
19
Chapter 3
4. Press the button on top of the paper guide and slide the guide to the right until it stops at the edge of the media.
5. Press the input tray lock and slide the tray in until the small media guide stops at the edge of the media. As you slide the tray, the small media guide extends until it touches the edge of the media.
6. Lower the output tray.
7. When printing, select the appropriate media type and size from the printer driver.
For more information, see
Understand specifications for supported media.
To load the rear manual feed slot
1. If the duplexer is installed, replace it with the rear-access panel.
NOTE: If you cannot locate the rear-access panel, cancel the print job and
print using the main tray. For more information, see
2. Send the print job.
3. Wait for the Resume light to blink.
4. Lift up the feed slot and then slide the paper guide to the required media width.
20 Use the device
Cancel a print job.
5. Insert a sheet of media print-side up into the left side of the slot for the device to load automatically.
6.
Press
7.
If you are printing more than one page, press inserting each sheet.
(Resume button) to print.
(Resume button) to print after

Change print settings

You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the driver.
NOTE: To set print settings for all print jobs, make the changes in the printer driver.
For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a specific application, see the documentation that came with the application.
To change settings from an application for current jobs (Windows) To change default settings for all future jobs (Windows)
• To change settings (Mac OS)

To change settings from an application for current jobs (Windows)

1. Open the document that you want to print.
2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
(Specific options may vary depending on the application that you are using.)
3. Change the settings that you want, and then click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)

1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or ­Click Start, click Control Panel, and then double-click Printers.
2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.
3. Change the settings that you want, and then click OK.

To change settings (Mac OS)

1. On the File menu, click Page Setup.
2. Change the settings that you want (such as paper size), and then click OK.
3. On the File menu, click Print to open the print driver.
4. Change the settings that you want (such as media type), and then click OK or Print.
Change print settings
21
Chapter 3

Use the HP Solution Center (Windows)

Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help.
The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the HP Solution Center.
If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall and reinstall the software.

Print with the rear manual feed slot

If you are printing one or just a few photos, envelopes, or sheets of paper, you can use the rear manual feed slot and leave your regular media in the input tray.
The rear manual feed slot uses a straight paper path and is designed for printing single sheets of thick paper (up to 280 g/m media types supported by the manual feed slots, see
supported media.
Printing from the rear manual feed slot is performed in two stages: 1) changing the software settings, and 2) loading the media. For more information on loading the rear manual feed slot, see
Load media
2
) such as cardstock. For information on
Understand specifications for
NOTE: If the duplex unit is installed and you want to print using the rear manual feed slot, replace the duplex unit with the rear-access panel.
To change the software settings (Windows)
1. Open the printer driver.
2. Click the Paper/Quality tab.
3. Select the manual feed option from the Source is drop-down list.
4. Change any other desired settings, and then click OK.
5. Print your document.
To change the software settings (Mac OS)
1. Click File, and then click Page Setup.
2. Select the media size, and then click OK .
3. Click File, and then click Print.
4. Open the Paper Type/Quality panel.
5. In the Paper panel, select the source.
6. Change any other desired settings, and then click Print.
22 Use the device

Print on both sides (duplexing)

You can print on both sides of a sheet of media, either automatically by using the optional automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it into the device again.
Guidelines for printing on both sides of a page To perform duplexing (Windows)
• To perform automatic duplexing (Mac OS)

Guidelines for printing on both sides of a page

Always use media that conforms to the device specifications. For more information, see
Specify duplex options in your application or in the printer driver.
Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m
2
). Jams might occur with these media types.
m
Several kinds of media require a specific orientation when you print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the device prints the first side of the media first. When you print from a computer using the Mac OS, the device prints the second side first. Load the media with the front side facing down.
For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Once the ink dries, the media is pulled back into the device and the second side is printed. When printing is complete, the media is dropped onto the output tray. Do not grab it before printing is complete.
You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again. For more information, see
specifications for supported media.
Understand specifications for supported media.
2
) or heavier than 28 lb bond (105 g/
Understand

To perform duplexing (Windows)

1. Load the appropriate media. For more information, see Guidelines for printing on
both sides of a page and Load media.
2. Make sure the duplexer is properly installed. For more information, see
duplexer.
3. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences.
4. Click the Features tab.
5. Select the Two-sided printing drop-down list. For auto-duplexing, ensure that Automatic is selected.
6. To automatically resize each page to match the document's onscreen layout,
ensure Preserve Layout is selected. Clearing this option might result in unwanted page breaks.
Install the
Print on both sides (duplexing)
23
Chapter 3
7. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the print driver for examples.
8. Choose a booklet layout from the Booklet Layout drop-down list, if you want.
9. Change any other settings, and then click OK.
10. Print your document.

To perform automatic duplexing (Mac OS)

1. Load the appropriate media. For more information, see Guidelines for printing on
both sides of a page and Load media.
2. Make sure the duplexer is properly installed. For more information, see
duplexer.
3. On the File menu, click Print.
4. Open the Two-Sided Printing panel.
5. Select the option to print on both sides.
6. Select the binding orientation by clicking the appropriate icon.
7. Change any other settings, and then click Print.

Print on special and custom-sized media

This section covers the following topics:
To print on special or custom-sized media (Windows) To print on special or custom-sized media (Mac OS)
Install the

To print on special or custom-sized media (Windows)

1. Load the appropriate media. For more information, see Load media.
2. With a document open, click Print on the File menu, and then click Setup, Properties, or Preferences.
3. Click the Features tab.
4. Select the media size from the Size drop-down list.
To set a custom media size: a. Select Custom from the drop-down list. b. Type a name for the new custom size. c. In the Width and Height boxes, type the dimensions, and then click Save. d. Click OK twice to close the properties or preferences dialog box. Open the
dialog box again.
e. Select the new custom size.
5. To select the media type: a. Click More in the Paper Type drop-down list. b. Click the desired media type, and then click OK.
6. Select the media source from the Paper Source drop-down list.
7. Change any other settings, and then click OK.
8. Print your document.
24 Use the device

To print on special or custom-sized media (Mac OS)

1. Load the appropriate media. For more information, see Load media.
2. On the File menu, click Page Setup.
3. Select the media size.
4. To set a custom media size: a. Click Manage Custom Sizes in the Paper Size pull-down menu. b. Click New and type a name for the size in the Paper Size Name box. c. In the Width and Height boxes, type the dimensions and set the margins, if
desired.
d. Click Done or OK, and then click Save.
5. On the File menu, click Page Setup, and then select the new custom size.
6. Click OK.
7. On the File menu, click Print.
8. Open the Paper Handling panel.
9. Under Destination Paper Size, click the Scale to fit paper size tab, and then
select the customized paper size.
10. Change any other desired settings, and then click OK or Print.

Print borderless

Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes.
NOTE: Open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image.
You can also gain access to this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job drop-down list.
To print a borderless document (Windows) To print a borderless document (Mac OS)

To print a borderless document (Windows)

1. Load the appropriate media. For more information, see Load media.
2. Open the file that you want to print.
3. From the application, open the print driver: a. Click File, and then click Print. b. Click Properties, Setup or Preferences.
4. Click the Features tab.
5. Select the media size from the Size drop-down list.
6. Select the Borderless check box.
7. Select the media source from the Paper Source drop-down list.
8. Select the media type from the Paper Type drop-down list.
Print borderless 25
Chapter 3
9. If you are printing photos, select Best from the Print Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum print quality. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.
10. Change any other print settings, and then click OK.
11. Print the document.
12. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless.

To print a borderless document (Mac OS)

1. Load the appropriate media. For more information, see Load media.
2. Open the file that you want to print.
3. Click File, and then click Page Setup.
4. Select the borderless media size, and then click OK.
5. Click File, and then click Print.
6. Open the Paper Type/Quality panel.
7. Click the Paper tab, and then select the media type from the Paper type drop-
down list.
8. If you are printing photos, select Best from the Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi*. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.
9. Select the media source. If you are printing on thick or photo media, select the manual feed option.
10. Change any other print settings, and then click Print.
11. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless.

Cancel a print job

You can cancel a print job using one of the following methods.
Control panel: Press currently processing. It does not affect jobs waiting to be processed.
Windows: Double-click the printer icon that appears in the lower-right corner of the computer screen. Select the print job, and then press the Delete key on the keyboard.
Mac OS: Double-click the printer in the Printer Setup Utility. Select the print job, click Hold, and then click Delete.
26 Use the device
(Cancel button). This clears the job that the device is
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