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HP Moonshot 1500 Chassis
software for the HP
experienced service technician. HP assumes you are qualified in the servicing of computer equipment,
Part Number: 711770-007
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications for hardware components, and
Moonshot 1500 Chassis. This guide is for an
trained in recognizing hazards in products, and are familiar with weight and stability precautions.
April 2015
Edition: 7
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© Copyright 2013, 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
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Contents
Customer self repair ...................................................................................................................... 5
Parts only warranty service ......................................................................................................................... 5
Illustrated parts catalog ............................................................................................................... 15
Mechanical components ........................................................................................................................... 15
System components ................................................................................................................................. 18
Removal and replacement procedures ........................................................................................... 21
Required tools ......................................................................................................................................... 21
Preparation procedures ............................................................................................................................ 21
Power down the chassis ................................................................................................................. 21
Open the cable management arm ................................................................................................... 22
Disconnect the cable management arm ............................................................................................ 22
Extend the chassis from the rack ...................................................................................................... 23
Remove the access panel ................................................................................................................ 24
Remove the chassis from the rack ..................................................................................................... 25
Install the access panel ................................................................................................................... 26
Install the chassis into the rack ......................................................................................................... 26
Power up the chassis ...................................................................................................................... 29
Log in to the iLO CM firmware ........................................................................................................ 30
Safety considerations ............................................................................................................................... 30
Preventing electrostatic discharge .................................................................................................... 30
Symbols on equipment ................................................................................................................... 30
Warnings and cautions .................................................................................................................. 31
Fans ...................................................................................................................................................... 31
Power supply blank ................................................................................................................................. 32
Power supply .......................................................................................................................................... 33
Uplink module blank ................................................................................................................................ 33
Rear blank .............................................................................................................................................. 34
HP Moonshot 1500 Chassis Management Module ...................................................................................... 35
Blanking panel ........................................................................................................................................ 36
Switch module blank ................................................................................................................................ 37
Cartridge blank ....................................................................................................................................... 38
Front chassis blank .................................................................................................................................. 38
Midplane cover ....................................................................................................................................... 39
Fan louver .............................................................................................................................................. 40
Fan cable ............................................................................................................................................... 41
Rear backflow preventer........................................................................................................................... 42
Bezel ear ............................................................................................................................................... 43
Discovery Services midplane cable ............................................................................................................ 45
Front panel display .................................................................................................................................. 46
Front panel display cable ......................................................................................................................... 47
Backplane assembly ................................................................................................................................ 50
Midplane assembly ................................................................................................................................. 53
Troubleshooting .......................................................................................................................... 57
Troubleshooting resources ........................................................................................................................ 57
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Software tools and solutions ......................................................................................................... 58
Product QuickSpecs ................................................................................................................................. 58
HP Moonshot iLO Chassis Management Firmware ....................................................................................... 58
HP Moonshot iLO CM Integrated Management Log ............................................................................ 58
HP Moonshot iLO CM Event Log ...................................................................................................... 58
HP Insight Cluster Management Utility ........................................................................................................ 58
HP Moonshot Component Pack ................................................................................................................. 59
HP Smart Update Manager ............................................................................................................. 59
Component and LED identification ................................................................................................ 60
Chassis front panel LEDs and buttons ......................................................................................................... 60
Chassis front panel components ................................................................................................................ 61
Chassis rear panel components ................................................................................................................. 61
Fan bay numbering ....................................................................................................................... 62
Fan LED ........................................................................................................................................ 62
Power supply bay numbering .......................................................................................................... 62
Power supply LED .......................................................................................................................... 63
Uplink module connectors and LEDs ................................................................................................. 63
HP Moonshot 1500 Chassis Management module LEDs and buttons .................................................... 68
HP Moonshot 1500 Chassis Management module components ........................................................... 69
Chassis internal components ..................................................................................................................... 69
Cartridge slot and switch module bay identification ........................................................................... 70
Cartridge LEDs and buttons ............................................................................................................. 71
Switch module button, sensor, and LEDs ........................................................................................... 72
Specifications ............................................................................................................................. 73
Chassis environmental specifications .......................................................................................................... 73
Chassis specifications .............................................................................................................................. 73
Support and other resources ........................................................................................................ 74
Before you contact HP .............................................................................................................................. 74
HP contact information ............................................................................................................................. 74
Acronyms and abbreviations ........................................................................................................ 75
Documentation feedback ............................................................................................................. 77
Index ......................................................................................................................................... 78
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Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will
ship that part directly to you for replacement. There are two categories of CSR parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that HP replace them for you, there may or may not be additional
charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty,
HP requires that an authorized service provider replace the part. These parts are identified as "No" in the
Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits.
If assistance is required, you can call the HP Technical Support Center and a technician will help you over the
telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must
be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective
part back to HP within a defined period of time, normally five (5) business days. The defective part must be
returned with the associated documentation in the provided shipping material. Failure to return the defective
part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping
and part return costs and determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider. For the
North American program, refer to the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty
service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts,
you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin
de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la
période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être
effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
Customer self repair 5
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