This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Atom are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft, Windows,
and Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: January 2010
Document Part Number: 582437-001
Revision A
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 5
Service tag ......................................................................................................................................... 17
Device major components .................................................................................................................. 18
Index ................................................................................................................................................................. 135
TouchPad, with 2 TouchPad buttons and 2-way scrolling (taps enabled as default)
Power requirementsAC adapter
65-W Smart AC adapter
●
40-W Smart AC adapter
●
NOTE: AC adapter includes connector on cable and localized plug support.
Battery
6 cell Li-Ion (66-Wh) 3.0-Ah
●
6 cell Li-ion (55-Wh) 2.55-Ah
●
4-cell Li-ion (29-Wh) 2.0-Ah
●
SecuritySupports HP Kensington Security Lock
Operating systemPreinstalled:
Windows 7 Professional 32
Windows 7 Professional 32 with Windows XP Pro images
Windows 7 Home Premium
Windows 7 Starter
Windows XP Home SP3 for NetBooks
FreeDOS
SUSE Linux (SLED 11)
ServiceabilityCustomer Self-Replacement (CSR):
AC adapter
●
Battery (system)
●
Keyboard
●
Memory module
●
Hard drive
●
3
2External component identification
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
Select Start > Control Panel > System and Security > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE:Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing applications, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
4Chapter 2 External component identification
Top components
TouchPad
ComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)Right TouchPad button*Functions like the right button on an external mouse.
(4)TouchPad scroll zoneScrolls up or down.
*This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.
Then, right-click the device representing your computer, and select Mouse settings.
Top components5
Lights
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)QuickWeb lightOn: The Web browser is in use.
(3)QuickLook light
(4)Power light
On: The computer is on.
●
Off: The computer is off or in Sleep or Hibernation.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
6Chapter 2 External component identification
Buttons
ComponentDescription
(1)QuickWeb button
(2)QuickLook button
(3)Power button
When the computer is off, press the button to open
●
HP QuickWeb.
When the computer is on, press the button to open
●
the default Web browser.
When the computer is off, press the button to open
●
HP QuickLook.
When the computer is on, press the button to open
●
Software Setup.
NOTE: If Software Setup is not available, the default
Web browser opens.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to shut
●
down the computer.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options.
Top components7
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
fn key.
(2)fn keyDisplays system information when pressed in combination with the
esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute the action represented by the icon on the key.
8Chapter 2 External component identification
Front components
ComponentDescription
(1)Drive light Blinking: The hard drive is being accessed.
(2)Wireless light
(3)Wireless switch Turns the wireless feature on or off, but does not create a wireless
(4)Speakers (2) Produce sound.
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
NOTE: The wireless light turns amber when the computer turns
on and all wireless devices are off.
connection.
NOTE: To establish a wireless connection, a wireless network
must already be set up.
Front components9
Right-side components
ComponentDescription
(1)SD Card ReaderSupports the following optional digital card formats:
(2)Audio-out (headphone) jack Produces sound when connected to optional powered stereo
(3)Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
microphone, or monaural microphone.
(4)Powered USB port Provides power to a USB device, such as an optional external
(5)RJ-45 (network) jackConnects a network cable.
(6)Security cable slotAttaches an optional security cable to the computer.
optical drive, if used with a powered USB cable.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
10Chapter 2 External component identification
Left-side components
ComponentDescription
(1)Battery light
(2)Power connectorConnects an AC adapter.
(3)External monitor portConnects an external VGA monitor or projector.
(4)VentEnables airflow to cool internal components.
(5)USB ports (2)Connect optional USB devices.
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level..
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Left-side components11
Display components
ComponentDescription
(1)Webcam lightOn: The webcam is in use.
(2)WebcamRecords audio and video and captures still photographs.
(3)Internal microphones (2)Record sound.
NOTE: If there is a microphone icon next to each microphone
opening, your computer has internal microphones.
12Chapter 2 External component identification
Bottom components
ComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latches (2)Release the battery from the battery bay.
(4)Service tagProvides the product brand and series name, serial number (s/n),
(5)Memory module compartmentContains the memory module slot.
and product number (p/n) of your computer. Have this information
available when you contact technical support.
(6)Vents (2)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Bottom components13
Carrying handle
Select models of the computer have an optional carrying handle that is attached to the bottom of the
computer. The handle can be extended by rotating it away from the computer as shown in the following
illustration.
14Chapter 2 External component identification
Wireless antennas
On select models of the computer, at least 2 antennas send and receive signals from one or more
wireless devices.
ComponentDescription
(1)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with
(2)WLAN antennas (2)* (select models only)Send and receive wireless signals to communicate with
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
wireless wide-area networks (WWANs).
wireless local area networks (WLANs).
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.
Wireless antennas15
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)AC adapterConverts AC power to DC power.
(3)Battery*Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by region and country.
16Chapter 2 External component identification
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag located on the bottom of the computer.
(1) Product name(4) Warranty period
(2) Product number(5) Model description (select models)
(3) Serial number
Service tag17
Device major components
18Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
(1)Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas with
cables; 2 WWAN antennas with cables on select models)
See
Display assembly components on page 24 for a comprehensive list of display assembly
spare parts.
25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam
●
and WWAN option, black
25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam
●
and WWAN option, red
25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam
●
and WWAN option, blue
25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam,
●
black
25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam and
●
WWAN option, black
25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam and
●
WWAN option, red
25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam and
●
WWAN option, blue
25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam
●
25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and
●
WWAN option, black
598456-001
607178-001
607180-001
598454-001
580616-001
607182-001
607184-001
577969-001
598455-001
(2)Keyboard, 25.7 cm (10.1 in)
25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and
●
WWAN option, red
25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and
●
WWAN option, blue
25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam
●
25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and
●
WWAN option, black
25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and
●
WWAN option, red
25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and
●
WWAN option, blue
25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam
●
For use in Belgium
●
For use in Brazil
●
For use in Bulgaria
●
For use in the Czech Republic
●
For use in Denmark
●
607177-001
607179-001
598453-001
580615-001
607181-001
607183-001
577968-001
578364-A41
578364-201
578364-261
578364-221
578364-081
For use in Europe
●
For use in France578364-051
●
578364-B31
Device major components19
ItemDescriptionSpare part number
For use in French Canada
●
For use in Finland, and Sweden
●
For use in Germany
●
For use in Greece
●
For use in Hungary
●
For use in Iceland
●
For use in Israel
●
For use in Italy
●
For use in Japan
●
For use in Latin America
●
For use in Norway
●
For use in Portugal
●
For use in Russia
●
For use in Saudi Arabia
●
For use in Slovakia
●
For use in Slovenia
●
578364-121
578364-B71
578364-041
578364-DJ1
578364-211
578364-DD1
578364-BB1
578364-061
578364-291
578364-161
578364-091
578364-131
578364-251
578364-171
578364-231
578364-BA1
(3)Top cover (includes TouchPad)
(4)Speaker assembly (includes cable)577967-001
(5)Hard drive
For use in South Korea
●
For use in Spain
●
For use in Switzerland
●
For use in Taiwan
●
For use in Thailand
●
For use in Turkey
●
For use in the United Kingdom
●
For use in the United States
●
Black
●
Red
●
Blue
●
NOTE: Hard drive spares include mounting bracket and screws.
320-GB, 7200-RPM, for use with WWAN option
●
578364-AD1
578364-071
578364-BG1
578364-AB1
578364-281
578364-141
578364-031
578364-001
577926-001
598461-001
598462-001
593643-001
320-GB, 7200-RPM, SATA
●
250-GB, 7200-RPM, for use with WWAN option593642-001
●
20Chapter 3 Illustrated parts catalog
577974-001
ItemDescriptionSpare part number
Solid state drive (SSD)
(6)Fan and heat sink assembly (includes replacement thermal material)598452-001
(7)WLAN module
Broadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS
Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter
250-GB, 7200-RPM, SATA
●
160-GB, 7200-RPM, for use with WWAN option
●
160-GB, 7200-RPM, SATA
●
NOTE: Solid state drive spares include mounting bracket and screws.
128-GB, SATA
●
80-GB, SATA
●
ready)
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba,
●
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus,
Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic
of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
577973-001
593641-001
577972-001
606971-001
583004-001
575920-001
518434-001
518434-002
Intel Centrino Wireless-N 1000 802.11b/g/n 1x2
Device major components21
ItemDescriptionSpare part number
Broadcom 4312G 802.11b/g WiFi Adapter
For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria,
●
Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil,
Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El
Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg,
Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman,
Panama, Paraguay, the People’s Republic China, Peru, the Philippines, Poland,
Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Serbia,
Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland,
Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates,
the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Venezuela,
and Vietnam
For use in Russia and Ukraine
●
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the
●
U.S. Virgin Islands
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African
Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines,
Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South
Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
572520-001
585984-001
504593-003
504593-004
(8)System board (includes processor, replacement thermal material, and RTC battery)
Includes Intel Atom N470 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-
●
side bus (FSB)
Includes Intel Atom N470 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-
●
side bus (FSB) for use in the People's Republic of China
Includes Intel Atom N450 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-
●
side bus (FSB)
Includes Intel Atom N450 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-
●
side bus (FSB) for use in the People's Republic of China
22Chapter 3 Illustrated parts catalog
598449-001
598450-001
598447-001
598448-001
Loading...
+ 117 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.