Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark
of Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: January 2010
Document Part Number: 582434-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Features
Identifying the hardware ....................................................................................................................... 1
Top components .................................................................................................................. 1
Checking your audio functions ........................................................................................... 46
Video .................................................................................................................................................. 48
Connecting an external monitor or projector ...................................................................... 48
File menu ......................................................................................................................... 109
Security menu .................................................................................................................. 109
System Configuration menu ............................................................................................ 110
Determining the BIOS version ........................................................................... 98
Downloading a BIOS update ............................................................................. 99
14 Backing up and recovering
Backing up ........................................................................................................................................ 114
Index ................................................................................................................................................................. 117
ix
x
1Features
Identifying the hardware
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
Select Start>Control Panel>System and Security>Device Manager.
▲
You can also add hardware or modify device configurations using Device Manager.
NOTE:Windows® includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing applications, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Top components
TouchPad
ComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
Identifying the hardware1
ComponentDescription
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)Right TouchPad button*Functions like the right button on an external mouse.
(4)TouchPad scroll zoneScrolls up or down.
*This table describes factory settings. To view or change pointing device preferences, select Start>Devices and Printers.
Then, right-click the device representing your computer, and select Mouse settings.
2Chapter 1 Features
Lights
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)QuickWeb lightOn: The Web browser is in use.
(3)QuickLook light
(4)Power light
On: The computer is on.
●
Off: The computer is off or in Sleep or Hibernation.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Identifying the hardware3
Buttons
ComponentDescription
(1)QuickWeb button
(2)QuickLook button
(3)Power button
When the computer is off, press the button to open
●
HP QuickWeb.
When the computer is on, press the button to open
●
the default Web browser.
When the computer is off, press the button to open
●
HP QuickLook.
When the computer is on, press the button to open
●
Software Setup.
NOTE: If Software Setup is not available, the default
Web browser opens.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to shut
●
down the computer.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the
●
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the
computer.
4Chapter 1 Features
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options.
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
(2)fn keyDisplays system information when pressed in combination with the
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute the action represented by the icon on the key.
Front components
ComponentDescription
fn key.
esc key.
(1)Drive light Blinking: The hard drive is being accessed.
Identifying the hardware5
ComponentDescription
(2)Wireless light
(3)Wireless switch Turns the wireless feature on or off, but does not create a wireless
(4)Speakers (2) Produce sound.
Right-side components
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
NOTE: The wireless light turns amber when the computer turns
on and all wireless devices are off.
connection.
NOTE: To establish a wireless connection, a wireless network
must already be set up.
ComponentDescription
(1)SD Card ReaderSupports the following optional digital card formats:
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
(2)Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(3)Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(4)Powered USB port Provides power to a USB device, such as an optional external
optical drive, if used with a powered USB cable.
(5)RJ-45 (network) jackConnects a network cable.
(6)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
6Chapter 1 Features
Left-side components
ComponentDescription
(1)Battery light
(2)Power connectorConnects an AC adapter.
(3)External monitor portConnects an external VGA monitor or projector.
(4)VentEnables airflow to cool internal components.
(5)USB ports (2)Connect optional USB devices.
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Identifying the hardware7
Display components
ComponentDescription
(1)Webcam lightOn: The webcam is in use.
(2)Webcam Records audio and video and captures still photographs.
(3)Internal microphones (2)Record sound.
Bottom components
NOTE: If there is a microphone icon next to each microphone
opening, your computer has internal microphones.
ComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latches (2)Release the battery from the battery bay.
(4)Service tagProvides the product brand and series name, serial number (s/n),
(5)Memory module compartmentContains the memory module slot.
(6)Vents (2)Enable airflow to cool internal components.
Carrying handle (select models only)
The computer has a carrying handle that is attached to the bottom of the computer. The handle can be
extended by rotating it away from the computer as shown in the following illustration.
and product number (p/n) of your computer. Have this information
available when you contact technical support.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Wireless antennas (select models only)
On the computer, at least 2 antennas send and receive signals from one or more wireless devices.
Identifying the hardware9
ComponentDescription
(1)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with
wireless wide-area networks (WWANs).
(2)WLAN antennas (2)* (select models only)Send and receive wireless signals to communicate with
wireless local area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.
10Chapter 1 Features
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)AC adapterConverts AC power to DC power.
(3)Battery*Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by region and country.
Identifying the labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
Service tag—Provides important information including:
●
Product Name (1). This is the product name affixed to the front of your computer.
◦
Serial Number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
◦
Part Number/Product Number (p/n) (3). This number provides specific information about the
◦
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
Identifying the labels11
Model Description (4). This is the alphanumeric identifier you need to locate documents,
◦
drivers, and support for your computer.
Warranty period (5). This number describes the duration (in years) of the warranty period for
◦
this computer.
Have this information available when you contact technical support. The service tag label is affixed
to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom
of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
Wireless certification label(s) (select models only)—Provide information about optional wireless
●
devices and the approval markings of some of the countries or regions in which the devices have
been approved for use. An optional device may be a wireless local area network (WLAN) device,
the HP Mobile Broadband Module (select models only), or an optional Bluetooth® device. If your
computer model includes one or more wireless devices, one or more certification labels are
included with your computer. You may need this information when traveling internationally.
Wireless certification labels are affixed to the bottom of the computer.
Card Identifier) of your SIM. The SIM label is affixed inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
●
number of your HP Mobile Broadband Module. The HP Mobile Broadband Module serial number
label is affixed inside the battery bay.
12Chapter 1 Features
2Power management
Setting power options
Using power-saving states
The computer has two power-saving states enabled at the factory: Sleep and Hibernation.
When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory,
letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended
period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates
Hibernation.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer
turns off.
CAUTION:To prevent possible audio and video degradation, loss of audio or video playback
functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to
a disc or an external media card.
NOTE:You cannot initiate any type of networking connection or perform any computer functions while
the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery
power and 30 minutes of inactivity when running on external power.
Power settings and timeouts can be changed using Power Options in Windows® Control Panel.
With the computer on, you can initiate Sleep in either of the following ways:
Press f5.
●
Click Start, click the arrow next to the Shutdown button, and then click Sleep.
●
To exit Sleep:
Briefly press the power button.
▲
When the computer exits Sleep, the power light turns on and your work returns to the screen where
you stopped working.
NOTE:If you have set a password to be required when the computer exits Sleep, you must enter your
Windows password before your work will return to the screen.
Setting power options13
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when
running on battery power, 1080 minutes (18 hours) of inactivity when running on external power, or when
the battery reaches a critical battery level.
Power settings and timeouts can be changed using Power Options in Windows Control Panel.
To initiate Hibernation:
1.Click Start, and then click the arrow next to the Shutdown button.
2.Click Hibernate.
To exit Hibernation:
Briefly press the power button.
▲
The power light turns on and your work returns to the screen where you stopped working.
NOTE:If you have set a password to be required when the computer exits Hibernation, you must enter
your Windows password before your work will return to the screen.
Using the battery meter
The battery meter is located in the notification area, at the far right of the taskbar. The battery meter
allows you to quickly access power settings, view remaining battery charge, and select a different power
plan.
To display the percentage of remaining battery charge and the current power plan, move the pointer
●
over the battery meter icon.
To access Power Options, or to change the power plan, click the battery meter icon and select an
●
item from the list.
Different battery meter icons indicate whether the computer is running on battery or external power. The
icon also displays a message if the battery has reached a low battery level, critical battery level, or
reserve battery level.
To hide or display the battery meter icon:
1.Right-click the Show hidden icons icon (the arrow at the left side of the notification area).
2.Click Customize notification icons.
3.Under Behaviors, select Show icon and notifications for the Power icon.
4.Click OK.
Using power plans
A power plan is a collection of system settings that manages how the computer uses power. Power
plans can help you conserve power or maximize performance.
You can change power plan settings or create your own power plan.
Viewing the current power plan
Click the battery meter icon in the notification area, at the far right of the taskbar.
▲
14Chapter 2 Power management
– or –
Select Start>Control Panel>System and Security>Power Options.
Selecting a different power plan
Click the battery meter icon in the notification area, and then select a power plan from the list.
▲
– or –
Select Start>Control Panel >System and Security >Power Options, and then select a power
plan from the list.
Customizing power plans
1.Click the battery meter icon in the notification area and then click More power options.
– or –
Select Start>Control Panel>System and Security>Power Options.
2.Select a power plan, and then click Change plan settings.
3.Change the settings as needed.
4.To change additional settings, click Change advanced power settings and make your changes.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1.Select Start > Control Panel > System and Security > Power Options.
2.In the left pane, click Require a password on wakeup.
3.Click Change Settings that are currently unavailable.
4.Click Require a password (recommended).
NOTE:If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-screen
instructions. If not, go to step 5.
5.Click Save changes.
Using external AC power
External AC power is supplied through one of the following devices:
WARNING!To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Approved AC adapter
●
Optional docking device or expansion product
●
Connect the computer to external AC power under any of the following conditions:
Using external AC power15
WARNING!Do not charge the computer battery while you are onboard aircraft.
When you are charging or calibrating a battery
●
When you are installing or modifying system software
●
When you are writing information to a CD or DVD
●
When you connect the computer to external AC power, the following events occur:
The battery begins to charge.
●
If the computer is turned on, the battery meter icon in the notification area changes appearance.
●
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
●
The display brightness is automatically decreased to save battery life. To increase display
●
brightness, press the f4 key or reconnect the AC adapter.
Connecting the AC adapter
WARNING!To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The
grounding pin is an important safety feature.
To connect the computer to external AC power:
1.Plug the AC adapter into the power connector (1) on the computer.
2.Plug the power cord into the AC adapter (2).
3.Plug the other end of the power cord into an AC outlet (3).
16Chapter 2 Power management
Testing an AC adapter
Test the AC adapter if the computer exhibits any of the following symptoms:
The computer will not turn on when connected to the AC adapter.
●
The display does not turn on when the computer is connected to the AC adapter.
●
The power light is off when the computer is connected to the AC adapter.
●
To test the AC adapter:
1.Remove the battery from the computer.
2.Connect the AC adapter.
3.Turn on the computer.
If the power light turns on, the AC adapter is functioning properly.
●
If the power light remains off, the AC adapter is not functioning and should be replaced.
●
Contact technical support for information on obtaining a replacement AC power adapter. Select
Start > Help and Support > Get assistance.
Using battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. When the computer is plugged into external AC power, the computer
runs on AC power.
If the computer contains a charged battery and is running on external AC power supplied through the
AC adapter, the computer switches to battery power if the AC adapter is disconnected from the
computer.
NOTE:The display brightness is decreased to save battery life when you disconnect AC power. To
increase display brightness, use the f4 key or reconnect the AC adapter.
You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery
in the computer whenever the computer is plugged into AC power charges the battery and also protects
your work in case of a power outage. However, a battery in the computer slowly discharges when the
computer is off and unplugged from external power.
WARNING!To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Using battery power17
Finding battery information in Help and Support
Help and Support provides the following tools and information:
Battery Check tool to test battery performance
●
Information on calibration, power management, and proper care and storage to maximize battery
●
life
Information on battery types, specifications, life cycles, and capacity
●
To access battery information:
▲
Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
Displaying the remaining battery charge
Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.
▲
Inserting or removing the battery
CAUTION:Removing a battery that is the sole power source can cause loss of information. To prevent
loss of information, save your work, initiate Hibernation or shut down the computer through Windows
before removing the battery.
To insert the battery:
1.Turn the computer upside down on a flat surface.
2.Insert the battery into the battery bay (1) and push in until it is seated.
The battery release latches (2) automatically lock the battery into place.
To remove the battery:
1.Turn the computer upside down on a flat surface.
2.Slide the battery release latches (1) to release the battery.
18Chapter 2 Power management
3.Remove the battery (2) from the computer.
Charging a battery
WARNING!Do not charge the computer battery while you are onboard aircraft.
The battery charges whenever the computer is plugged into external power through an AC adapter, an
optional power adapter, an optional expansion product, or an optional docking device.
The battery charges whether the computer is off or in use, but it charges faster when the computer is
off.
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer
or cooler than room temperature.
To prolong battery life and optimize the accuracy of battery charge displays, follow these
recommendations:
If you are charging a new battery, charge it fully before turning on the computer.
●
Charge the battery until the battery light turns off.
●
NOTE:If the computer is on while the battery is charging, the battery meter in the notification
area may show 100 percent charge before the battery is fully charged.
Allow the battery to discharge below 5 percent of a full charge through normal use before charging
●
it.
If the battery has been unused for one month or more, calibrate the battery instead of simply
●
charging it.
The battery light displays charge status:
On: The battery is charging.
●
Blinking: The battery has reached a low battery level or critical battery level and is not charging.
●
Off: The battery is fully charged, in use, or not installed.
●
Using battery power19
Maximizing battery discharge time
Battery discharge time varies, depending on the features you use while on battery power. Maximum
discharge time gradually shortens as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
Lower the brightness on the display.
●
Select the Power saver setting in Power Options.
●
Remove the battery from the computer when it is not being used or charged.
●
Store the battery in a cool, dry location.
●
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel
(Start>Control Panel>System and Security>Power options). Preferences set using Power
Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low battery level, the battery
light blinks.
If a low battery level is not resolved, the computer enters a critical battery level, and the battery light
blinks rapidly.
The computer takes the following actions for a critical battery level:
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
●
Hibernation.
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly
●
in the Sleep state, and then shuts down and loses any unsaved information.
20Chapter 2 Power management
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