HP mini 210-4150, Mini 110-4200, Mini 110-4300, Mini 200-4200, Mini 200-4300 Getting Started
...
Getting Started
Mini
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2011
Document Part Number: 655769-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
What's new? ......................................................................................................................................... 2
Beats Audio (select models only) ........................................................................................ 2
Finding information ............................................................................................................................... 3
2 Getting to know your computer ..................................................................................................................... 5
Top ....................................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons ................................................................................................................................. 7
Keys ..................................................................................................................................... 8
Front ..................................................................................................................................................... 9
Right side ........................................................................................................................................... 10
Left side .............................................................................................................................................. 11
Display ................................................................................................................................................ 12
Bottom ................................................................................................................................................ 13
3 Networking .................................................................................................................................................... 14
Using an Internet service provider (ISP) ............................................................................................ 15
Connecting to a wireless network ....................................................................................................... 15
Connecting to an existing WLAN ....................................................................................... 16
Setting up a new WLAN network ....................................................................................... 16
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
4 Keyboard and pointing devices ................................................................................................................... 18
Using the keyboard ............................................................................................................................ 18
Identifying the hotkeys ....................................................................................................... 18
Using the action keys ......................................................................................................... 19
Using pointing devices ....................................................................................................................... 21
Setting pointing device preferences ................................................................................... 21
v
Using the TouchPad .......................................................................................................... 21
Turning the TouchPad off and on ...................................................................... 21
Navigating ......................................................................................................... 22
Selecting ........................................................................................................... 22
Using TouchPad gestures ................................................................................. 23
Scrolling ............................................................................................ 23
Pinching/Zooming ............................................................................. 24
5 Maintenance .................................................................................................................................................. 25
Inserting or removing the battery ........................................................................................................ 25
Inserting the battery ........................................................................................................... 25
Removing the battery ......................................................................................................... 26
Replacing or upgrading the hard drive ............................................................................................... 27
Removing the hard drive .................................................................................................... 27
Installing the hard drive ...................................................................................................... 29
Replacing the memory module ........................................................................................................... 31
6 Backup and recovery .................................................................................................................................... 34
Restore ............................................................................................................................................... 35
Creating restore media ....................................................................................................................... 35
Performing a system restore .............................................................................................................. 36
Restoring using the dedicated recovery partition (select models only) .............................. 37
Restoring using the restore media ..................................................................................... 37
Changing the computer boot order .................................................................................... 38
Backing up and recovering your information ...................................................................................... 38
Using Windows Backup and Restore ................................................................................ 39
Using Windows system restore points ............................................................................... 40
When to create restore points ........................................................................... 40
Create a system restore point ........................................................................... 40
Restore to a previous date and time ................................................................. 40
7 Customer support ......................................................................................................................................... 41
Contacting customer support ............................................................................................................. 41
Labels ................................................................................................................................................. 42
8 Specifications ................................................................................................................................................ 43
Input power ......................................................................................................................................... 43
DC plug of external HP power supply ................................................................................ 43
Operating environment ....................................................................................................................... 44
vi
Index ................................................................................................................................................................... 45
vii
viii
1Welcome
After you set up and register the computer, it is important to take the following steps:
1. Set up your wired or wireless network. For more information, refer to
Networking on page 14.
2. Update your antivirus software. For more information, refer to the HP Notebook Reference
Guide. For instructions on finding this guide, refer to
Finding information on page 3.
3. Create recovery discs or a recovery flash drive. For more information, refer to
Backup and
recovery on page 34.
4. Get to know your computer. For more information, refer to
Getting to know your computer
on page 5 and Keyboard and pointing devices on page 18 for additional information.
5. Discover the software that is already loaded on the computer by selecting Start > All Programs.
1
What's new?
Beats Audio (select models only)
Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a
clear sound. Beats Audio is enabled by default.
▲
To enable or disable Beats Audio, press fn+b.
Select Start > Control Panel > Hardware and Sound > Beats Audio.
NOTE: You can view and control the bass settings through the Windows® operating system. Select
Start > Control Panel > Hardware and Sound > Beats Audio Control Panel to view and control
the bass properties.
The following table describes the Beats Audio icons that appear when you press fn+b.
Icon Description
Indicates that Beats Audio is enabled.
Indicates that Beats Audio is disabled.
2 Chapter 1 Welcome
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions
●
How to set up the computer
● Help to identify computer components
Getting Started
To access this guide:
Select Start > Help and Support > User Guides.
●
Computer features
● Instructions for the following:
◦ Connecting to a wireless network
◦ Using the keyboard and pointing devices
◦
Replacing or upgrading the hard drive and memory
modules
◦
Performing a backup and a recovery
◦
Contacting HP Customer Support
●
Computer specifications
HP Notebook Reference Guide
To access this guide:
Select Start > Help and Support > User Guides.
●
Power management features
● Instructions for the following:
◦
Maximizing battery life
◦
Using the multimedia features of the computer
◦ Protecting the computer
◦
Caring for the computer
◦
Updating the software
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
●
Operating system information
● Software, driver, and BIOS updates
● Troubleshooting tools
● How to access technical support
Regulatory, Safety and Environmental Notices
To access this guide:
Select Start > Help and Support > User Guides.
●
Regulatory and safety information
● Battery disposal information
Safety & Comfort Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Go to
http://www.hp.com/ergo.
● Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
Finding information 3
Resources For information about
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Customer Support telephone numbers
HP Web site
To access this Web site, go to
http://www.hp.com/
support.
●
Customer support information
● Information for ordering parts
●
Software, driver, and BIOS updates
●
Information about accessories available for the computer
Limited Warranty*
To access the warranty:
Select Start > Help and Support > User Guides >
View Warranty Information.
– or –
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
http://www.hp.com/go/orderdocuments or write to:
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
serial number label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For product support, refer to your product home
page at
http://www.hp.com/go/contactHP.
4 Chapter 1 Welcome
2 Getting to know your computer
Top
TouchPad
Component Description
(1) TouchPad light ● On: The TouchPad is off.
●
Off: The TouchPad is on.
(2) TouchPad on/off button Quickly double-tap the TouchPad on/off button to turn the
TouchPad off and on.
(3) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Top 5
Lights
Component Description
(1)
Power light
●
White: The computer is on.
● Blinking white: The computer is in the Sleep state.
● Off: The computer is off or in Hibernation.
(2)
Mute light
●
Amber: Computer sound is off.
● Off: Computer sound is on.
(3)
Wireless light
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
(4) Caps lock light On: Caps lock is on.
(5) TouchPad light ● On: The TouchPad is off.
●
Off: The TouchPad is on.
6 Chapter 2 Getting to know your computer
Buttons
Component Description
(1)
Power button
●
When the computer is off, press the button to turn on
the computer.
● When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the HP Notebook Reference Guide.
(2)
Web browser button When the computer is in Microsoft Windows, press the
button to open the default Web browser.
Top 7
Keys
Component Description
(1) Action keys Execute frequently used system functions.
(2) fn key Executes frequently used system functions when pressed
in combination with a function key, the num lk key, or the
esc key.
(3)
Windows logo key Displays the Windows Start menu.
(4)
Windows applications key Displays a shortcut menu for items beneath the pointer.
8 Chapter 2 Getting to know your computer
Front
Component Description
Speakers (2) Produce sound.
Front 9
Right side
Component Description
(1) Digital Media Slot Supports the following digital card formats:
● MultiMediaCard
●
Secure Digital (SD) Card
●
Secure Digital High Capacity Card (SDHC)
● Secure Digital Extended Capacity (SDxC)
Supports mini versions by use of an adapter (adapter is not
included).
(2)
Audio-out (headphone) jack Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the headphone
jack, the computer speakers are disabled.
(3)
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(4)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(5)
USB ports (2) Connect optional 2.0 USB devices.
(6)
RJ-45 (network) jack Connects a network cable.
10 Chapter 2 Getting to know your computer
Left side
Component Description
(1)
External monitor port Connects an external VGA monitor or projector.
(2) Power connector Connects an AC adapter.
(3)
AC adapter/battery light
●
Amber: The computer is connected to external power,
and the battery is charging.
●
White: The computer is connected to external power,
and the battery is fully charged.
● Blinking white: The computer is in the Sleep state, or
the battery charge level is 10% or less (recharge the
battery as soon as possible).
● Off: The computer is not connected to external power.
(4) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(5)
USB port Connects an optional USB device.
(6)
Hard drive light On: The hard drive is being accessed.
Left side 11
Display
Component Description
(1) WLAN antennas (2) Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas (2) Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(3) Internal microphone Records sound.
(4) Webcam Records video and captures still photographs.
To use the webcam, select Start > All Programs >
CyberLink > CyberLink YouCam.
(5) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
12 Chapter 2 Getting to know your computer
Bottom
Component Description
(1) SIM slot Supports a wireless subscriber identity module (SIM) (select
models only). The SIM slot is located inside the battery bay.
For more information, refer to the HP Notebook Reference
Guide.
(2) Battery bay Holds the battery and the subscriber identity module (SIM)
slot.
(3)
Battery/Service door latch Releases the battery from the battery bay and the service
door from the computer.
(4) Service door Provides access to the hard drive bay, a memory module
slot, and the wireless local area network (WLAN) module.
Bottom 13
3Networking
NOTE: Internet hardware and software features vary depending on computer model and your
location.
Your computer may support one or both of the following types of Internet access:
●
Wireless—For mobile Internet access, you can use a wireless connection. Refer to
Connecting
to an existing WLAN on page 16 or Setting up a new WLAN network on page 16.
●
Wired—You can access the Internet by connecting to a wired network. For information on
connecting to a wired network, refer to the HP Notebook Reference Guide.
14 Chapter 3 Networking
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an account with an Internet service
provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set
up the modem, install a network cable to connect your wireless computer to the modem, and test the
Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
● Internet Services & Offers (available in some locations)—This utility assists with signing up
for a new Internet account and configuring the computer to use an existing account. To access
this utility, select Start > All Programs > Online Services > Get Online.
●
ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
●
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
Wizard to connect to the Internet in any of these situations:
◦
You already have an account with an ISP.
◦
You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)
◦
You have selected an unlisted ISP, and the ISP has provided you with information such as
a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select
Start > Control Panel > Network and Internet > Network and Sharing Center.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
● Wireless local area network (WLAN) device
●
HP Mobile Broadband Module, a wireless wide area network (WWAN) device
●
Bluetooth device
For more information on wireless technology and connecting to a wireless network, refer to the
HP Notebook Reference Guide and the information and Web site links provided in Help and Support.
Using an Internet service provider (ISP) 15
Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP)
●
A wireless router (purchased separately) (2)
●
Your new wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
16 Chapter 3 Networking
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >
Network and Sharing Center > Set up a new connection or network > Set up a new network.
Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect
your network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
Connecting to a wireless network 17
4 Keyboard and pointing devices
Using the keyboard
Identifying the hotkeys
A hotkey is a combination of the fn key (1) and either the esc key (2), or the b key (3).
To use a hotkey:
▲
Briefly press the fn key, and then briefly press the second key of the hotkey combination.
Description
fn+esc Displays system information.
fn+b Enables or disables Beats Audio (select models only).
Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear
sound. Beats Audio is enabled by default.
You can view and control the bass settings through the Windows operating system. To view and control the
bass properties:
Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel.
18 Chapter 4 Keyboard and pointing devices
Using the action keys
An action key performs an assigned function. The icon on each of the f1 through f12 keys illustrates
the assigned function for that key.
To use an action key function, press and hold the key.
The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS)
and revert back to standard settings by pressing the fn key and one of the function keys to activate
the assigned function. Refer to the “Setup Utility (BIOS) and System Diagnostics” chapter in the HP
Notebook Reference Guide for instructions.
CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the
computer from operating properly.
Icon Key Description
f1 Opens Help and Support, which provides information about your Windows operating
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting tools and access to
customer support.
f2 Decreases the screen brightness level incrementally as long as you hold down this
key.
f3 Increases the screen brightness level incrementally as long as you hold down this
key.
f4 Switches the screen image among display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from the computer display to the monitor display to a simultaneous
display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external
VGA video standard. This action key can also alternate images among other devices
that are receiving video information from the computer.
f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD.
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
f9 Decreases speaker volume incrementally as long as you hold down this key.
f10 Increases speaker volume incrementally as long as you hold down this key.
Using the keyboard 19
Icon Key Description
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
NOTE: A wireless network must be set up before a wireless connection is possible.
20 Chapter 4 Keyboard and pointing devices
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize pointing device settings, button configuration, click
speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then right-click the listing that
represents your computer, and select Mouse settings.
Using the TouchPad
NOTE: The TouchPad on your computer may look slightly different from the illustrations in this
section. Refer to
Getting to know your computer on page 5 for specific information about the
TouchPad on your computer.
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons as you would use the buttons on an external mouse.
Turning the TouchPad off and on
To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.
NOTE: The TouchPad light is off when the TouchPad is on.
The TouchPad light and on-screen display icons indicate the TouchPad status. The following table
shows and describes the TouchPad display icons.
TouchPad light Icon Description
Amber
Indicates that the TouchPad is off.
Off
Indicates that the TouchPad is on.
Using pointing devices 21
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Selecting
Use the left and right TouchPad buttons as you would use the corresponding buttons on an external
mouse.
22 Chapter 4 Keyboard and pointing devices
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
NOTE: TouchPad gestures are not supported in all programs.
To view the demonstration of a gesture:
1. Click Start > Control Panel > Hardware and Sound > Synaptics > Settings.
2. Click a gesture to activate the demonstration.
To turn a gesture on or off:
1. Click Start > Control Panel > Hardware and Sound > Synaptics > Settings.
2. Select the check box next to the gesture that you want to turn on or off.
3. Click Apply, and then click OK.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE: Scrolling speed is controlled by finger speed.
NOTE: Two-finger scrolling is enabled at the factory.
Using pointing devices 23
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
● Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
NOTE: Pinching/zooming is enabled at the factory.
24 Chapter 4 Keyboard and pointing devices
5 Maintenance
Inserting or removing the battery
NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
Inserting the battery
To insert the battery:
▲
Align the battery (1) with the outer edge of the battery bay, and then rotate the battery into the
battery bay (2) until it is firmly seated.
Inserting or removing the battery 25
Removing the battery
To remove the battery:
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Slide the battery/service door latch (1) to release the battery.
2. Pivot the battery (2) upward, and then remove it from the computer (3).
26 Chapter 5 Maintenance
Replacing or upgrading the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
1. Save your work and shut down the computer.
2. Disconnect AC power and external devices connected to the computer.
3. Turn the computer upside down on a flat surface.
4. Remove the battery.
5. Slide the battery/service door latch (1) to release the service door.
6. Slide the service door toward the front of the computer (2), and then lift the door to remove it (3).
7. Lift the hard drive connector cable (1) until it disconnects from the computer.
8. Remove the Phillips screw (2) that secures the hard drive to the computer.
Replacing or upgrading the hard drive 27
9. Pull up the hard drive tab (3), and then remove the hard drive (4) from the hard drive bay at an
angle.
28 Chapter 5 Maintenance
Installing the hard drive
1. Insert the rubber spacers on the drive into the openings (1) in the hard drive bay.
2. Lower the hard drive (2) into the hard drive bay.
3. Replace the Phillips screw (3).
4. Connect the hard drive connector cable (4) to the computer.
5. Lower the service door onto the computer (1) and then slide the door (2) toward the battery bay
until the battery/service door latch snaps into place.
6. Replace the battery.
Replacing or upgrading the hard drive 29
7. Turn the computer right-side up, and then reconnect external power and external devices.
8. Turn on the computer.
30 Chapter 5 Maintenance
Replacing the memory module
The computer has one memory module compartment. The capacity of the computer can be upgraded
by upgrading the existing memory module in the memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
To replace the memory module:
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before replacing the memory module. Do not remove the memory module
while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect AC power and all external devices connected to the computer.
3. Turn the computer upside down on a flat surface.
4. Remove the battery.
5. Remove the service door (see
Removing the hard drive on page 27).
6. Remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module. The memory module
tilts up.
Replacing the memory module 31
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
To protect a memory module after removal, place it in an electrostatic-safe container.
7. Insert the new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
32 Chapter 5 Maintenance
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
module.
8. Replace the service door (see Installing the hard drive on page 29).
9. Replace the battery.
10. Turn the computer right-side up, and then reconnect AC power and external devices to the
computer.
11. Turn on the computer.
Replacing the memory module 33
6 Backup and recovery
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software
feature)
●
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
● Backing up your information
● Recovering a program or driver
34 Chapter 6 Backup and recovery
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash
drive immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP
Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
To check for the presence of a recovery partition, click Start, right-click Computer, click Manage,
and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the
window.
CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE: Recovery discs have been included if your computer does not have a recovery partition.
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason
you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting
up the computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these discs or flash drive carefully and keep them in a safe place.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the HP Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting it into the optical
drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open HP Recovery Manager, you will be prompted to
continue the backup creation process.
Restore 35
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Media Creation.
2. Follow the on-screen instructions.
Performing a system restore
HP Recovery Manager software allows you to repair or restore the computer to its original factory
state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated
recovery partition (select models only) on the hard drive.
NOTE: A system restore needs to be performed if the computer hard drive has failed or if all
attempts to correct any functional computer issues fail. A system restore should be used as a final
attempt to correct computer issues.
Note the following when performing a system restore:
● You can restore only the system that you have previously backed up. HP recommends that you
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as
soon as you set up the computer.
●
Windows has its own built-in repair features, such as System Restore. If you have not already
tried these features, try them before using HP Recovery Manager.
●
HP Recovery Manager restores only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
36 Chapter 6 Backup and recovery
Restoring using the dedicated recovery partition (select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
●
Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.
Restoring using the restore media
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in the HP Recovery Manager, the
computer boot order needs to be changed.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
Performing a system restore 37
Changing the computer boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select USB CD/DVD ROM Drive from the boot options window if an external CD/DVD ROM
drive is connected to the computer.
To change the boot order for recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:
●
At regularly scheduled times
TIP: Set reminders to back up your information periodically.
● Before the computer is repaired or restored
●
Before you add or modify hardware or software
Guidelines:
●
Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc or an external hard drive. For more information on using system
restore points, refer to
Using Windows system restore points on page 40.
● Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
38 Chapter 6 Backup and recovery
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4. Save and print the document.
Using Windows Backup and Restore
Guidelines:
●
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Backing up and recovering your information 39
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and
settings.
When to create restore points
●
Before you add or modify software or hardware
●
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
40 Chapter 6 Backup and recovery
7 Customer support
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
●
Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
●
E-mail HP Customer Support.
●
Find HP Customer Support worldwide telephone numbers.
●
Locate an HP service center.
Contacting customer support 41
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number
(3) Part number/Product number
(4) Warranty period
(5) Model description
Have this information available when you contact technical support. The serial number label is
located inside the battery bay.
●
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located inside the battery bay.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
located in the battery bay or under the service door.
●
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. You may need this information when traveling
internationally. If your computer model includes one or more wireless devices, one or more
certification labels are included with your computer. Wireless certification labels are located
under the service door.
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
Circuit Card Identifier) of the SIM. This label is located under the service door.
● HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of the HP Mobile Broadband Module. This label is located under the service door.
42 Chapter 7 Customer support
8 Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 19.5 V dc @ 2.05 A - 40W
DC plug of external HP power supply
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
Input power 43
Operating environment
Factor Metric U.S.
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
44 Chapter 8 Specifications
Index
A
AC adapter light, identifying 11
action keys
decrease screen brightness
19
Help and Support 19
identifying 8
increase screen brightness 19
next track 19
play, pause, resume 19
previous track 19
switch screen image 19
volume down 19
volume mute 20
volume up 19
wireless 20
audio-in (microphone) jack 10
audio-out (headphone) jack 10
B
backing up
customized window, toolbar,
and menu bar settings 38
personal files 38
bass settings hotkey 18
battery bay 42
battery bay, identifying 13
battery, inserting 25
battery, removing 26
battery/service door latch,
identifying 13
Beats Audio 2, 18
Bluetooth label 42
buttons
left TouchPad 5
power 7
right TouchPad 5
TouchPad on/off 5
Web browser 7
wireless 10
C
caps lock light, identifying 6
Certificate of Authenticity label 42
components
bottom 13
display 12
front 9
left side 11
right side 10
top 5
connector, power 11
D
DC plug of external HP power
supply 43
Digital Media Slot, identifying 10
drive light, identifying 11
E
external monitor port 11
F
f11 37
fn key, identifying 8, 18
H
hard drive
installing 29
removing 27
hotkeys
bass settings 18
description 18
using 18
HP Recovery Manager 36
I
input power 43
internal microphone, identifying
12
Internet connection setup 16
ISP, using 15
J
jacks
audio-in (microphone) 10
audio-out (headphone) 10
network 10
RJ-45 (network) 10
K
keyboard hotkeys, identifying 18
keys
action 8
fn 8
Windows applications 8
Windows logo 8
L
labels
Bluetooth 42
HP Mobile Broadband
Module 42
Microsoft Certificate of
Authenticity 42
regulatory 42
serial number 42
SIM 42
wireless certification 42
WLAN 42
latches
battery/service door 13
lights
AC adapter 11
caps lock 6
hard drive 11
mute 6
Index 45
power 6
TouchPad 5
webcam 12
wireless 6
M
memory module
inserting 32
removing 31
replacing 31
Microsoft Certificate of Authenticity
label 42
mouse, external
setting preferences 21
mute light, identifying 6
N
network jack, identifying 10
O
operating environment 44
operating system
Microsoft Certificate of
Authenticity label 42
Product Key 42
P
pinching TouchPad gesture 24
pointing devices, setting
preferences 21
ports
external monitor 11
USB 10, 11
power button, identifying 7
power connector, identifying 11
power light, identifying 6
Product Key 42
product name and number,
computer 42
R
recovering from the dedicated
recovery partition 37
recovering from the recovery
discs 37
recovery discs 35
recovery, system 36
regulatory information
regulatory label 42
wireless certification labels 42
restore points 40
RJ-45 (network) jack, identifying
10
S
scrolling TouchPad gesture 23
serial number 42
serial number, computer 42
setup of WLAN 16
SIM slot 13
slots
Digital Media 10
speakers, identifying 9
supported discs 35
system recovery 36
system restore points 40
T
TouchPad
using 21
TouchPad buttons, identifying 5
TouchPad gestures
pinching 24
scrolling 23
zooming 24
TouchPad light, identifying 5
TouchPad on/off button,
identifying 5
TouchPad zone, identifying 5
traveling with the computer 42
U
USB port, identifying 11
USB ports, identifying 10
using system restore 40
V
vents, identifying 11
W
Web browser button 7
webcam
identifying 12
webcam light, identifying 12
Windows applications key,
identifying 8
Windows logo key, identifying 8
wireless button, identifying 10
wireless certification label 42
wireless light, identifying 6
wireless network (WLAN),
equipment needed 16
wireless network, connecting 15
wireless router, configuring 17
wireless set up 16
WLAN
connecting 16
protecting 17
WLAN device 42
WLAN label 42
Z
zooming TouchPad gesture 24
46 Index
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