HP Media Card Reader User Manual

HP 14-in-1 Media Card Reader
User Guide
© 2013 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for Hewlett-Packard products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
First Edition (August 2013)
Document Part Number: 739474–001
About This Guide
This guide provides information on setting up and using the HP 14-in-1 Media Card Reader.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Guide
Table of contents
1 Product Features ............................................................................................................................................ 1
HP 14-in-1 Media Card Reader ............................................................................................................ 1
HP 14-in-1 (USB) Media Card Reader Kit Contents ............................................................................ 1
Installing the Media Reader 13.3-cm (5.25-inch) Adapter Kit ............................................................... 2
2 Installing the Media Card Reader .................................................................................................................. 3
Accessing the Internal Components of the Computer .......................................................................... 3
Connecting the Media Card Reader (USB 3.0 Only) ............................................................................ 5
Connecting the Media Card Reader (USB 2.0 Only) ............................................................................ 6
Reassembling the Computer ................................................................................................................ 6
3 Identifying Media Slots ................................................................................................................................... 7
Front Panel Components ..................................................................................................................... 7
Compatible Media Cards ...................................................................................................................... 7
Appendix A Troubleshooting ............................................................................................................................ 8
Solving Common Problems .................................................................................................................. 8
Using the Worldwide Web .................................................................................................................... 9
Preparing to Call Technical Support ..................................................................................................... 9
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1 Product Features

HP 14-in-1 Media Card Reader

The HP 14-in-1 Media Card Reader reads and writes files from your computer to different types of media. Files can be copied, edited, stored and transferred. The media card reader:
Reads/Writes up to 14 different industry standard media types
Capable of using USB 3.0 (4.8Gbps) or USB 2.0 (480Mbps) to provide superior performance to
transfer pictures, music, video and data between flash memory cards and the computer
Fits conveniently in the 8.9-cm (3.5-inch) or 13.3-cm (5.25-inch) drive bay (with included 13.3-cm
(5.25-inch) accessory kit)

HP 14-in-1 (USB) Media Card Reader Kit Contents

The HP 14-in-1 Media Card Reader with USB kit includes:
8.9-cm (3.5-inch) media card reader with integrated USB 3.0 cable
USB 3.0 to USB 2.0 cable adapter to allow use of the media card reader on computers with USB
2.0 technology.
Media Reader 8.9-cm (3.5-inch) to 13.3-cm (5.25-inch) accessory kit for 13.3-cm (5.25-inch)
drive bays
Product Notices document containing regulatory and safety notices for your product
HP 14-in-1 Media Card Reader 1

Installing the Media Reader 13.3-cm (5.25-inch) Adapter Kit

The Media Card Reader can be installed in a 8.9-cm (3.5-inch) or 13.3-cm (5.25-inch) computer drive bay. If installing the 8.9-cm (3.5-inch) media card reader into a 13.3-cm (5.25-inch) drive bay, you must first install the 13.3-cm (5.25-inch) accessory kit to the reader.
1. Remove the four screws (two on each side) from the media card reader.
Figure 1-1 Removing screws from Media Card Reader
2. Assemble the rails and bezel and attach to the media card reader with the four screws removed
in step 1.
Figure 1-2 Attaching Rails and Bezel
2 Chapter 1 Product Features

2 Installing the Media Card Reader

Accessing the Internal Components of the Computer

CAUTION: Static electricity can damage the electronic components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. Refer to the documentation included with your computer for additional information on preventing electrostatic discharge.
CAUTION: When the computer is plugged into an AC power source, voltage is always applied to
the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board damage.
WARNING! To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure
to disconnect the power cord on the computer from the wall outlet and allow the internal system components to cool before touching.
To prepare the computer for installation of the HP 14-in-1 Media Card Reader, refer to the documentation included with your computer for detailed instructions to:
1. Power off and unplug the computer from the power source.
2. Remove the computer cover or access panel.
3. Remove the front bezel.
Figure 2-1 Accessing the Internal Components
Accessing the Internal Components of the Computer 3
4. Remove the 8.9-cm (3.5-inch) or 13.3-cm (5.25-inch) bezel blank cover from the computer’s
drive bay (or remove the 8.9-cm (3.5-inch) or 13.3-cm (5.25-inch) drive from the bay if you are replacing a drive with the media card reader and do not have an empty drive bay).
NOTE: Some computer models may require that the screws on the sides of the media card
reader be removed before inserting the reader into the drive bay. The screws are then reinstalled after the reader is inserted. Refer to your computer documentation for installing additional drives in the drive bays.
5. Install the media card reader according to the instructions from your computer model’s
documentation on installing a drive into a 8.9-cm (3.5-inch) or 13.3-cm (5.25-inch) drive bay.
Figure 2-2 Installing in a 8.9-cm (3.5-inch) Drive Bay
Figure 2-3 Installing in a 13.3-cm (5.25-inch) Drive Bay
6. Be sure to use the proper guide screws, if appropriate, to ensure the media card reader will line
up correctly in the drive cage and lock in place. Refer to your computer documentation for guide screws usage.
NOTE: Documentation for each computer model can be found at http://www.hp.com/support.
4 Chapter 2 Installing the Media Card Reader

Connecting the Media Card Reader (USB 3.0 Only)

Connect the USB cable from the media card reader directly into the USB connector on the system board.
Figure 2-4 Connecting to the USB 3.0 System Board
CAUTION: Some system boards do not have an available USB connector. If you unplug the USB
cable that is connected to the system board to free up a connector for the HP Media Card Reader, the front USB ports on the computer will not function.
Connecting the Media Card Reader (USB 3.0 Only) 5

Connecting the Media Card Reader (USB 2.0 Only)

The Media Reader includes a USB 3.0 to 2.0 adapter for use with computers using USB 2.0 technology.
Connect the USB cable from the media card reader to the USB adapter (1) and then connect the adapter to the USB 2.0 connector on the system board (2).
CAUTION: Some system boards do not have an available USB connector. If you unplug the USB
cable that is connected to the system board to free up a connector for the HP Media Card Reader, the front USB ports on the computer will not function.
Figure 2-5 Installing the USB 2.0/3.0 Adapter

Reassembling the Computer

After installing the HP Media Card Reader:
1. Replace the front bezel.
2. Replace the computer cover or access panel.
3. Plug in and power on the computer.
The HP Media Card Reader should now be ready for use. If you encounter problems, refer to Appendix A,
Solving Common Problems on page 8.
6 Chapter 2 Installing the Media Card Reader

3 Identifying Media Slots

Front Panel Components

The media slots accept the following cards.
Figure 3-1 HP 14-in-1 USB Media Card Reader
Table 3-1 Front Panel Components
No. Slot Media
1 SD/HC/XC/UHS-1 Secure Digital
2 Media Card Reader
Activity Light
3 MS PRO/MS PRO
Duo
4 Compact Flash I/II CompactFlash

Compatible Media Cards

To find information on compatible media cards for this product, go to http://www.hp.com/go/
quickspecs/. Select your region/country, and then enter the product name in Search for a product
field.
Memory Card (SD)
Memory Stick
(MS)
Menory Stick
Select
Memory Stick
PRO (MS PRO)
Card Type 1
Secure Digital
High Capacity Memory Card (SDHC)
Memory Stick
MagicGate
Memory Stick
Duo (MS Duo)
Memory Stick
PRO Duo (MS PRO Duo)
CompactFlash
Card Type 2
Secure Digital
Extended Capacity Memory Card (SDXC)
Memory Stick
MagicGate Duo
Memory Stick
PRO-HG Duo
MicroDrive
Front Panel Components 7

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.
Table A-1 Solving Common Problems
Problem Possible Cause Solution
No available USB connector on the system board.
Media card will not work in a digital camera after formatting it in Microsoft Windows XP.
A write-protected or locked error occurs when attempting to write to the media card.
Cannot write to the media card.
Unable to access data on the media card after inserting it into a slot.
Do not know how to remove a media card correctly.
All USB ports on the computer are used or none are available.
By default, Windows XP will format any media card with a capacity greater than 32MB with the FAT32 format. Most digital cameras use the FAT (FAT16 & FAT12) format and can not operate with a FAT32 formatted card.
Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/ Memory Stick/PRO card.
The media card is a read-only memory (ROM) card.
The media card is not inserted properly, is inserted in the wrong slot, or is not supported.
The computer’s software is used to safely eject the card.
Purchase and install a USB expansion card with an internal USB 3.0 or USB 2.0 port(s) that is appropriate for your system.
Either format the media card in the digital camera or select FAT file system to format the media card in a computer with Windows XP.
If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position.
Check the manufacturer’s documentation included with your card to see if it writable.
Ensure that the card is inserted properly with the gold contact on the correct side. The green LED will light if inserted properly.
Open “My Computer,” right-click on the corresponding drive icon, and select “Eject.” Then pull the card out of the slot. Note: Never remove the card when the green LED is flashing.
After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognized by the computer.
After inserting a media card in the reader, the computer attempts to boot from the media card.
After installing the media card reader, the front USB ports on the computer do not work.
8 Appendix A Troubleshooting
The operating system needs time to recognize the device if the reader was just installed into the computer and you are turning the PC on for the first time.
The inserted media card has boot capability.
The USB cable for the front USB ports was disconnected so that the system board connector could be used for the reader.
Wait a few seconds so that the operating system can recognize the reader and the available ports, and then recognize whatever media is inserted in the reader.
If you do not want to boot from the media card, remove it during boot or do not select the option to boot from the inserted media card during the boot process.
Reconnect the cable for the front USB ports. Connect the media reader to an available USB connector on the system board.

Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community forums or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
http://www.hp.com/support.

Preparing to Call Technical Support

If you can not solve a problem using the troubleshooting tips in this section, you can contact Technical Support. For U.S. support, go to go to
http://welcome.hp.com/country/us/en/wwcontact_us.html. Have the following information
available when you log in:
Serial number of the computer in which the accessory is installed.
Purchase date on invoice.
Condition under which the problem occurred.
Error messages received.
Hardware configuration.
Hardware and software you are using.
http://www.hp.com/go/contactHP. For worldwide support
Using the Worldwide Web 9
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