HP M9050 MFP User Manual

HP LaserJet M9040/M9050 MFP
User Guide
Copyright information
© 2008 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number: CC395-90926
Edition 1, 04/2008
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Table of contents
1 Product Basics
Product introduction ............................................................................................................................. 2
Product features ................................................................................................................................... 3
Product walkaround .............................................................................................................................. 7
Output devices ..................................................................................................................................... 8
3,000-sheet stacker ............................................................................................................. 8
3,000-sheet stapler/stacker ................................................................................................. 8
Paper handling features ...................................................................................... 8
Stapling information ............................................................................................ 8
Multifunction finisher ............................................................................................................ 8
Paper handling features ...................................................................................... 8
Stapling information ............................................................................................ 9
Booklets .............................................................................................................. 9
8-bin mailbox ..................................................................................................................... 10
2 Control panel
Use the control panel ......................................................................................................................... 12
Use the Administration menu ............................................................................................................. 15
Control-panel layout ........................................................................................................... 12
Home screen ..................................................................................................................... 13
Buttons on the touchscreen ............................................................................................... 14
Control-panel help system ................................................................................................. 14
Navigate the Administration menu ..................................................................................... 15
Information menu ............................................................................................................... 16
Default Job Options menu ................................................................................................. 17
Default Options for Originals ............................................................................. 17
Default Copy Options ........................................................................................ 18
Default Fax Options .......................................................................................... 19
Default E-mail Options ...................................................................................... 20
Default Send to Folder Options ......................................................................... 21
Default Print Options ......................................................................................... 22
Time/Scheduling menu ...................................................................................................... 23
Management menu ............................................................................................................ 25
Initial Setup menu .............................................................................................................. 26
Networking and I/O ........................................................................................... 26
Fax Setup .......................................................................................................... 34
E-mail Setup ...................................................................................................... 37
Send Setup menu ............................................................................................. 37
Device Behavior menu ....................................................................................................... 38
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Print Quality menu ............................................................................................................. 42
Troubleshooting menu ....................................................................................................... 44
Resets menu ...................................................................................................................... 46
Service menu ..................................................................................................................... 46
3 Software for Windows
Supported operating systems for Windows ........................................................................................ 48
Supported printer drivers for Windows ............................................................................................... 49
HP Universal Print Driver (UPD) ........................................................................................................ 50
UPD installation modes ..................................................................................................... 50
Select the correct printer driver for Windows ..................................................................................... 51
Priority for print settings ...................................................................................................................... 52
Change printer-driver settings for Windows ....................................................................................... 53
Install the Windows software .............................................................................................................. 54
Install Windows software for direct connections ................................................................ 54
Install Windows software for networks ............................................................................... 54
Remove software for Windows .......................................................................................... 55
Supported utilities ............................................................................................................................... 56
HP Web Jetadmin .............................................................................................................. 56
Embedded Web server ...................................................................................................... 56
HP Easy Printer Care ........................................................................................................ 56
Software for other operating systems ................................................................................................. 58
4 Use the product with Macintosh
Software for Macintosh ....................................................................................................................... 60
Supported operating systems for Macintosh ..................................................................... 60
Supported printer drivers for Macintosh ............................................................................. 60
Software installation types for Macintosh .......................................................................... 60
Install Macintosh software for direct connections (USB) ................................... 60
Install Macintosh software for networks ............................................................ 61
Software for Macintosh computers .................................................................................... 62
HP Printer Utility ................................................................................................ 62
Priority for print settings for Macintosh .............................................................................. 64
Change printer-driver settings for Macintosh ..................................................................... 64
Remove software from Macintosh operating systems ....................................................... 65
Supported utilities for Macintosh ........................................................................................ 65
Embedded Web server ..................................................................................... 65
Use features in the Macintosh printer driver ....................................................................................... 66
Create and use printing presets in Macintosh ................................................................... 66
Resize documents or print on a custom paper size ........................................................... 66
Print a cover page .............................................................................................................. 66
Use watermarks ................................................................................................................. 67
Print multiple pages on one sheet of paper in Macintosh .................................................. 67
Print on both sides of the page (duplex printing) ............................................................... 68
Set the stapling options ..................................................................................................... 68
Store jobs ........................................................................................................................... 69
Use the Services menu ...................................................................................................... 69
Open the HP Printer Utility ............................................................... 63
HP Printer Utility features ................................................................. 63
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5 Connectivity
USB connection .................................................................................................................................. 72
Auxiliary connection ........................................................................................................................... 73
Network configuration ......................................................................................................................... 74
Configure TCP/IPv4 parameters ........................................................................................ 74
Configure TCP/IPv6 parameters ........................................................................................ 76
Disable network protocols (optional) .................................................................................. 76
HP Jetdirect EIO print servers ........................................................................................... 77
6 Paper and print media
Understand paper and print media use .............................................................................................. 80
Supported paper and print media sizes .............................................................................................. 81
Custom paper sizes ............................................................................................................................ 83
Special paper or print media guidelines ............................................................................................. 84
Load paper and print media ............................................................................................................... 85
Load tray 1 ......................................................................................................................... 85
Load trays 2, 3, and 4 ........................................................................................................ 86
Configure trays ................................................................................................................................... 92
Configure a tray when loading media ................................................................................ 92
Configure a tray by using the Supplies Status button on the touchscreen ........................ 92
Select the media by source, type, or size .......................................................................... 92
Select the output bin ........................................................................................................................... 94
Select an output location ................................................................................................... 95
Change the IP address ..................................................................................... 74
Set the subnet mask ......................................................................................... 75
Set the default gateway ..................................................................................... 75
Disable IPX/SPX ............................................................................................... 76
Disable AppleTalk ............................................................................................. 77
Disable DLC/LLC .............................................................................................. 77
Source ............................................................................................................... 93
Type and Size ................................................................................................... 93
Printing .............................................................................................................. 95
Copying ............................................................................................................. 95
7 Print tasks
Media type and tray loading ............................................................................................................... 98
Use features in the Windows printer driver ...................................................................................... 100
Open the printer driver ..................................................................................................... 100
Use printing shortcuts ...................................................................................................... 100
Set paper and quality options .......................................................................................... 100
Set document effects ....................................................................................................... 101
Set document finishing options ........................................................................................ 101
Set product output options ............................................................................................... 101
Set job storage options .................................................................................................... 102
Obtain support and product-status information ................................................................ 102
Set advanced printing options ......................................................................................... 102
Staple documents ............................................................................................................................. 104
Set the stapler at the control panel for printed jobs ......................................................... 104
Set the stapler at the control panel for all copy jobs ........................................................ 104
Set the stapler at the control panel for a single copy job ................................................. 104
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Configure the device to stop or continue when the staple cartridge is empty .................. 105
Load staples .................................................................................................................... 105
Cancel a print job ............................................................................................................................. 109
Stop the current print job from the control panel .............................................................. 109
Stop the current print job from the software program ...................................................... 109
Print on envelopes ............................................................................................................................ 110
Job storage features for print ........................................................................................................... 113
Gain access to the job storage features for print ............................................................. 113
Use the proof and hold feature ........................................................................................ 114
Create a proof and hold job ............................................................................. 114
Print the remaining copies of a proof and hold job .......................................... 114
Delete a proof and hold job ............................................................................. 114
Use the personal job feature ............................................................................................ 114
Create a personal job ...................................................................................... 115
Print a personal job ......................................................................................... 115
Delete a personal job ...................................................................................... 115
Use the QuickCopy feature .............................................................................................. 115
Create a QuickCopy job .................................................................................. 116
Print additional copies of a QuickCopy job ...................................................... 116
Delete a QuickCopy job .................................................................................. 116
Use the stored job feature ............................................................................................... 116
Create a stored print job .................................................................................. 117
Print a stored print job ..................................................................................... 117
Delete a stored print job .................................................................................. 117
8 Copy
Use the Copy screen ........................................................................................................................ 120
Set the default copy options ............................................................................................................. 121
Basic copy instructions ..................................................................................................................... 122
Copy from the scanner glass ........................................................................................... 122
Copy from the document feeder ...................................................................................... 122
Adjust the copy settings ................................................................................................................... 123
Copy two-sided documents .............................................................................................................. 124
Copying two-sided documents manually ......................................................................... 124
Copy two-sided documents automatically ....................................................................... 124
Copy mixed-size originals ................................................................................................................ 126
Change the copy-collation setting .................................................................................................... 127
Copy photos and books .................................................................................................................... 128
Combine copy jobs by using Job Build ............................................................................................. 129
Cancel a copy job ............................................................................................................................. 130
Job storage features for copy ........................................................................................................... 131
Create a stored copy job .................................................................................................. 131
Print a stored copy job ..................................................................................................... 131
Delete a stored copy job .................................................................................................. 131
9 Scan and send to e-mail
Configure the device to send e-mail ................................................................................................. 134
Supported protocols ......................................................................................................... 134
Configure e-mail server settings ...................................................................................... 134
Use the Send E-mail screen ............................................................................................................. 136
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Perform basic e-mail functions ......................................................................................................... 137
Load documents .............................................................................................................. 137
Send documents .............................................................................................................. 137
Use the address book ...................................................................................................................... 139
Create a recipient list ....................................................................................................... 139
Use the local address book ............................................................................................. 139
Change e-mail settings for the current job ....................................................................................... 141
Scan to a folder ................................................................................................................................ 142
Scan to a workflow destination ......................................................................................................... 143
10 Fax
Analog fax ........................................................................................................................................ 146
Connect the fax accessory to a phone line ...................................................................... 146
Configure and use the fax features .................................................................................. 146
Digital fax .......................................................................................................................................... 148
11 Manage and maintain
Information pages ............................................................................................................................. 150
Embedded Web server ..................................................................................................................... 152
Open the embedded Web server by using a network connection ................................... 152
Embedded Web server sections ...................................................................................... 153
HP Easy Printer Care ....................................................................................................................... 156
Supported operating systems .......................................................................................... 156
Open the HP Easy Printer Care software ........................................................................ 156
HP Easy Printer Care software sections .......................................................................... 156
Use HP Web Jetadmin software ...................................................................................................... 159
HP Printer Utility for Macintosh ........................................................................................................ 160
Open the HP Printer Utility ............................................................................................... 160
Print a cleaning page ....................................................................................................... 160
Print a configuration page ................................................................................................ 160
View supplies status ........................................................................................................ 161
Order supplies online and use other support features ..................................................... 161
Upload a file to the printer ................................................................................................ 161
Update the firmware ........................................................................................................ 162
Activate the two-sided printing (duplexing) mode ............................................................ 162
Lock or unlock printer storage devices ............................................................................ 162
Save or print stored jobs .................................................................................................. 162
Configure trays ................................................................................................................ 163
Change network settings ................................................................................................. 163
Open the embedded Web server ..................................................................................... 163
Set up e-mail alerts .......................................................................................................... 164
Security features .............................................................................................................................. 165
Secure the embedded Web server .................................................................................. 165
Foreign Interface Harness (FIH) ...................................................................................... 165
Send a document ............................................................................................ 137
Use the auto-complete function ...................................................................... 138
Add e-mail addresses to the local address book ............................................ 140
Delete e-mail addresses from the local address book .................................... 140
Requirements .................................................................................................. 165
Use the FIH ..................................................................................................... 165
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Enable the FIH portal ...................................................................... 166
Disable the FIH portal ..................................................................... 166
Secure Disk Erase ........................................................................................................... 166
Data affected ................................................................................................... 167
Gain access to Secure Disk Erase .................................................................. 167
Additional Information ..................................................................................... 167
Security Lock ................................................................................................................... 167
Authentication .................................................................................................................. 167
Lock the control-panel menus .......................................................................................... 167
Set the real-time clock ...................................................................................................................... 169
Clean the MFP ................................................................................................................................. 170
Print a cleaning page ....................................................................................................... 170
Clean the MFP hardware ................................................................................................. 170
Clean the ADF delivery system ...................................................................................... 172
Calibrate the scanner ....................................................................................................................... 177
Configure alerts ................................................................................................................................ 178
Manage supplies .............................................................................................................................. 179
HP print cartridges ........................................................................................................... 179
Non-HP print cartridges ................................................................................................... 179
Print cartridge authentication ........................................................................................... 179
HP fraud hotline ............................................................................................................... 179
Print cartridge storage ..................................................................................................... 179
Print cartridge life expectancy .......................................................................................... 180
Check the print cartridge life ............................................................................................ 180
On the MFP control panel ............................................................................... 180
In the embedded Web server .......................................................................... 180
Through HP Easy Printer Care ....................................................................... 180
Through HP Web Jetadmin ............................................................................. 180
Printer maintenance kit ..................................................................................................................... 181
Manage memory .............................................................................................................................. 182
Determine memory requirements .................................................................................... 182
Install memory ................................................................................................................. 182
Verify memory installation ................................................................................................ 185
Economy settings ............................................................................................................................. 186
Sleep and wake ............................................................................................................... 186
12 Problem solve
Solve problems ................................................................................................................................. 190
Troubleshooting checklist ................................................................................................ 190
Determining Solve MFP problems .................................................................................................... 191
Control-panel message types ........................................................................................................... 192
Control-panel messages .................................................................................................................. 193
Clear jams ........................................................................................................................................ 194
Clear jams from the duplexer ........................................................................................... 195
Clear jams from the input-tray areas ............................................................................... 196
Clear jams from the output areas .................................................................................... 199
Solve repeated jams ........................................................................................................ 212
Media-handling problems ................................................................................................................. 213
Printer feeds multiple sheets ........................................................................................... 213
Printer feeds incorrect page size ..................................................................................... 213
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Printer pulls from incorrect tray ........................................................................................ 213
Media does not feed automatically .................................................................................. 214
Media does not feed from tray 2, 3, or 4 .......................................................................... 214
Transparencies will not feed ............................................................................................ 215
Envelopes jam or will not feed in the MFP ....................................................................... 215
Output is curled or wrinkled ............................................................................................. 216
Printer will not duplex or duplexes incorrectly .................................................................. 216
Solve print-quality problems ............................................................................................................. 217
Print-quality problems associated with media .................................................................. 217
Print-quality problems associated with the environment .................................................. 217
Print-quality problems associated with jams .................................................................... 217
Light print (partial page) ................................................................................................... 218
Light print (entire page) .................................................................................................... 218
Specks ............................................................................................................................. 219
Dropouts ......................................................................................................................... 219
Lines ............................................................................................................................... 220
Gray background ............................................................................................................ 220
Toner smear ................................................................................................................... 221
Loose toner ..................................................................................................................... 221
Repeating defects ........................................................................................................... 222
Repeating image .............................................................................................................. 222
Misformed characters ...................................................................................................... 223
Page skew ....................................................................................................................... 223
Curl or wave .................................................................................................................... 224
Wrinkles or creases ........................................................................................................ 224
Vertical white lines .......................................................................................................... 22 5
Tire tracks ........................................................................................................................ 225
White spots on black ....................................................................................................... 225
Scattered lines ................................................................................................................. 226
Blurred print .................................................................................................................... 226
Random image repetition ................................................................................................. 227
Solve fax problems ........................................................................................................................... 228
Solve copy problems ........................................................................................................................ 229
Prevent copy problems .................................................................................................... 229
Image problems ............................................................................................................... 229
Media-handling problems ................................................................................................ 230
Performance problems .................................................................................................... 232
Solve e-mail problems ...................................................................................................................... 233
Validate the SMTP gateway address ............................................................................... 233
Validate the LDAP gateway address ............................................................................... 233
Solve network connectivity problems ............................................................................................... 234
Solve network printing problems ...................................................................................... 234
Verify communication over the network ........................................................................... 234
Solve common Macintosh problems ................................................................................................ 236
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 240
Order directly from HP ..................................................................................................... 240
Order through service or support providers ..................................................................... 240
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Order directly through the embedded Web server (for printers that are connected to a
network) ........................................................................................................................... 240
Order directly through the HP Easy Printer Care software .............................................. 240
Part numbers .................................................................................................................................... 241
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 243
Customer self repair warranty service .............................................................................................. 244
Print cartridge limited warranty statement ........................................................................................ 245
HP Customer Care ........................................................................................................................... 246
Online Services ................................................................................................................ 246
Telephone support ........................................................................................................... 246
Software utilities, drivers, and electronic information ....................................................... 246
HP direct ordering for accessories or supplies ................................................................ 246
HP service information ..................................................................................................... 246
HP service agreements ................................................................................................... 246
HP Easy Printer Care ...................................................................................................... 247
HP support and information for Macintosh computers ..................................................... 247
Appendix C Specifications
Physical specifications ..................................................................................................................... 250
Electrical specifications .................................................................................................................... 251
Acoustic emissions ........................................................................................................................... 252
Operating environment ..................................................................................................................... 252
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 254
Environmental product stewardship program ................................................................................... 255
Protecting the environment .............................................................................................. 255
Ozone production ............................................................................................................ 255
Power consumption ......................................................................................................... 255
Toner consumption .......................................................................................................... 255
Paper use ........................................................................................................................ 255
Plastics ............................................................................................................................ 255
HP LaserJet print supplies ............................................................................................... 256
Return and recycling instructions ..................................................................................... 256
United States and Puerto Rico ........................................................................ 256
Non-US returns ............................................................................................... 257
Paper ............................................................................................................................... 257
Material restrictions .......................................................................................................... 258
Disposal of waste equipment by users in private households in the European Union ... . 258
Material Safety Data Sheet (MSDS) ................................................................................ 259
For more information ....................................................................................................... 259
Country/region specific statements .................................................................................................. 260
Declaration of Conformity ................................................................................................ 260
Laser safety ..................................................................................................................... 260
Multiple returns (two to eight cartridges) ........................................ 256
Single returns ................................................................................. 256
Shipping .......................................................................................... 256
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Canadian DOC regulations .............................................................................................. 261
VCCI statement (Japan) .................................................................................................. 261
Power cord statement (Japan) ......................................................................................... 261
EMI statement (Korea) ..................................................................................................... 261
EMI statement (Taiwan) ................................................................................................... 261
Laser statement for Finland ............................................................................................. 261
Index ................................................................................................................................................................. 263
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xii ENWW

1 Product Basics

Product introduction
Product features
Product walkaround
Output devices
ENWW 1

Product introduction

Figure 1-1 HP LaserJet M9040 MFP and HP LaserJet M9050 MFP
The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP come standard with the following items:
100-sheet multipurpose input tray (tray 1)
Two 500-sheet input trays
One 2,000-sheet input tray
Automatic document feeder (ADF)
HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network (Gigabit
support)
384 megabytes (MB) of random access memory (RAM)
Duplexer
Hard drive
Output device
2 Chapter 1 Product Basics ENWW

Product features

The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP are designed to be shared by a workgroup. The MFP is a standalone copier that does not require connection to a computer. With the exception of network printing, you can select all functions at the MFP control panel.
Functions
Two-sided copying and printing
Image modification
Color digital sending
Black-and-white printing and copying
Wide-format printing
Document finishing
Speed and throughput
50 images per minute (ipm) when scanning and printing on letter-size or International Standards
Organization (ISO) A4-size paper (HP LaserJet M9050 MFP only)
40 ipm when scanning and printing on letter-size or ISO A4-size paper (HP LaserJet M9040 MFP
only)
Resolution
Memory
25% to 400% scalability when using the scanner glass
25% to 200% scalability when using the automatic document feeder (ADF)
Transmit Once, Raster Image Processing (RIP) ONCE technology
Eight-seconds to first page
Duty cycle of up to 300,000 images per month
533 megahertz (MHz) microprocessor
600 dots per inch (dpi) with Resolution Enhancement technology (REt)
FastRes 1200 provides 1200 dpi quality at full speed
Up to 220 levels of gray
384 megabytes (MB) of random-access memory (RAM), expandable to 512 MB by using industry
standard 100-pin double data rate dual inline memory modules (DDR DIMMs)
Memory Enhancement technology (MEt) that automatically compresses data to use RAM more
efficiently
ENWW Product features 3
User interface
Graphical display on control panel
Embedded Web server to gain access to support and order supplies (for network-connected
products)
HP Toolbox software to provide MFP status and alerts and print internal information pages
Language and fonts
HP Printer Command Language (PCL) 6
HP PCL 5e for compatibility
Printer Management Language
80 scalable TrueType typefaces
HP postscript 3 emulation
Copying and sending
Modes for text, graphics, and mixed text and graphics formats
A job-interrupt feature (at copy boundaries)
Multiple pages per sheet
Print cartridge
Paper-handling
Operator attendance animations (for example, jam recovery)
The ability to copy books
E-mail compatibility
A sleep feature that saves energy
One-pass duplex scanning
No-shake cartridge design
Authentic HP print cartridge detection
Automatic seal tab removal
Input
Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, and
envelopes. Holds up to 100 sheets of paper or 10 envelopes.
Trays 2 and 3: Two 500-sheet trays. These trays automatically detect standard paper sizes
up to 11 x 17/A3 and allow printing on custom-size paper.
Tray 4 (2000-sheet input tray): This tray automatically detects standard paper sizes up to
11 x 17/A3 and allows printing on custom-size paper.
4 Chapter 1 Product Basics ENWW
Automatic Document Feeder (ADF): Holds up to 100 sheets of Letter- or A4-size paper or 50
sheets of 11 x 17- or A3-size paper.
Duplex printing: Provides two-sided printing (printing both sides of the paper).
Output
The MFP includes one of the following output choices.
3000-sheet stacker: Stacks up to 3,000 sheets of paper.
Upper bin (face-up): Holds up to 100 sheets of paper.
Lower bin (face-down): Holds up to 3,000 sheets of paper. The output bins are part of the output device.
3000-sheet stapler/stacker: Provides multiposition stapling for up to 50 sheets of paper per
job, or a maximum job height of 5 mm (0.2 inch).
Upper bin (face-up): Holds up to 100 sheets of paper.
Lower bin (face-down): Holds up to 3,000 sheets of paper. The output bins are part of the output device.
Multifunction finisher: Provides 1,000 sheets of stacking capacity, stapling for as many as
50 sheets of paper per document, plus folding and saddle stitching of booklets that contain up to 10 sheets of paper.
Connectivity
Upper bin (face-up and face-down): Holds up to 1,000 sheets of paper.
Lower booklet bin: Holds up to 50 booklets.
8-bin mailbox: A stacker, collator, or job separator that also provides eight mailbox bins that
can be assigned to individual users or workgroups for easy identification and retrieval. The 8­bin mailbox can stack up to 2,000 sheets of A4- or letter-size paper in all the bins.
Upper bin (face-up): Holds up to 125 sheets of paper
Bins 1 through 8 (face-down): Each holds up to 250 sheets of paper
Hi-Speed USB 2.0 connection
A Foreign Interface Harness (FIH) connection (AUX) for attaching third-party copy-control solutions.
HP JetDirect 635n IPv6/IPSec Print Server. Local area network (LAN)-connector (RJ-45) for the embedded print server
Optional analog fax card
Optional HP Jetdirect EIO print server cards
HP JetDirect 625n gigabit Ethernet internal print server
IPV6/IPSec
ENWW Product features 5
Environmental features
Sleep setting saves energy (meets Energy Star® guidelines, Version 1.0 HP LaserJet M9050 MFP
only)
Firmware updates provide the ability to upgrade the MFP firmware. To download the latest
firmware, go to and follow the onscreen instructions. To easily send firmware updates to multiple products, use the HP Web Jetadmin software (go to
Internal hard disk can be used to store selected print jobs. It can support RIP ONCE technology,
and can permanently store downloaded fonts and forms in the MFP. Unlike standard product memory, many items on the hard disk remain in the MFP even when the MFP is turned off. Fonts that are downloaded to the hard disk are available to all users of the MFP.
Optional EIO hard disk accessory provides additional capacity for storing fonts and forms. The MFP
does not use the EIO hard disk accessory for tasks such as RIP ONCE and stored jobs. The MFP uses the internal hard disk for these tasks. Both disks can be write-protected through software for additional security.
Security features
Foreign Interface Harness
Secure Disk Erase
Security lock
www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware
www.hp.com/go/webjetadmin).
Job retention
Front-panel authentication
6 Chapter 1 Product Basics ENWW

Product walkaround

Figure 1-2 Product walkaround
1 Document-feeder cover
2 Document feeder (ADF)
3 Control panel with touchscreen graphical display
4 Tray 1
5 Right door
6 Vertical transfer door
7 Tray 4
8 Tray 3
9 Tray 2
10 Left door (behind output device)
11 Output device
12 Front door
13 Duplex printing accessory (inside the MFP)
14 ADF output bin
15 Left door
16 Printer power cable
17 Tray 4 power cable
18 EIO slot 1
19 Copy processor EIO card
ENWW Product walkaround 7

Output devices

This MFP comes with a 3000-sheet stacker, a 3000-sheet stapler/stacker, a multifunction finisher, or an 8-bin mailbox.

3,000-sheet stacker

Stacks up to 3,000 sheets of A4- or letter-size paper
Stacks up to 1,500 sheets of A3- or ledger-size paper
Can offset jobs, or offset the first page of jobs
The lower bin (face-down bin) is the default bin for all output jobs.

3,000-sheet stapler/stacker

Paper handling features
Stacks up to 3,000 sheets A4- or letter-size paper
Stacks up to 1,500 sheets of A3- or ledger-size paper
Can offset jobs, or offset the first page of jobs
The upper bin (face-up bin) is the default bin for all output jobs.
Stapling information
The 3,000-sheet stapler/stacker can staple documents that contain between two pages and 50 pages of 75 g/m2 (20 lb) paper, or equivalent 5 mm (0.2 inches). The pages must be 64 to 199 g/m lb) of all sizes that the MFP supports.
Heavier media might have a stapling limit of fewer than 50 pages.
Stapling will not be performed on less than two sheets or more than 50 though the MFP will copy
or print the job.
Stapling is usually selected in your software program or printer driver. See Change printer-driver settings for more information. Where and how you make selections depends on your program or driver.
If the stapler cannot be selected in the program or printer driver, it can be selected through the MFP control panel. See
Staple documents on page 104 for instructions.

Multifunction finisher

Paper handling features
Stacks up to 1,000 sheets of A4- and letter-size paper or up to 500 sheets of A3- and 11 x 17-size
paper
Stacks up to 40 booklets of 5 sheets of A3- and ledger-size paper
2
(17 to 53
Can offset jobs
Staples up to 50 sheets of paper per document of A4- and letter-size paper
8 Chapter 1 Product Basics ENWW
Staples up to 25 sheets of paper per document A3- and ledger-size paper
Folds single pages
Saddle-stitches and folds up to 40 booklets of 5 sheets stacked, or 20 booklets of 10 sheets
stacked.
Stapling information
The finisher can staple documents that contain between two pages and 50 pages of 75 g/m2 (20 lb) A-4-or letter-size paper or 25 pages of A3- 11 x 17-size paper or equivalent to 5.5 mm (0.22 inches). The pages must be 64 to 199 g/m
Consider these additional points:
The upper bin (stacker bin) can hold up to 1,000 sheets stacked (not stapled). The multifunction
finisher can deliver jobs face up or face down to the upper bin.
Heavier media might have a stapling limit of fewer than 50 pages.
If the job that you want stapled contains only one sheet, or if it contains more than 50 sheets, the multifunction finisher delivers the job without staples.
You can usually select the stapler in your software program or printer driver, although some options might be available only in the printer driver. See
on page 53 for more information. Where and how you make selections depends on your program or
driver.
2
(17 to 53 lb) of all sizes supported by the MFP.
Change printer-driver settings for Windows
Booklets
If the stapler cannot be selected in the program or printer driver, it can be selected through the MFP control panel. See
You can gain access to the booklet feature in some software programs, such as desktop publishing programs. See the user guide that came with your program for information about making booklets.
If you are using a program that does not support booklet making, you can create booklets by using the HP printer driver.
NOTE: HP recommends that you use your program to prepare and preview your document for printing,
and then use the HP printer driver to print and saddle stitch your booklet.
Use the following steps to create a booklet by using the printer driver:
Prepare your booklet: Arrange the pages on a sheet (called booklet imposition) to create a booklet.
You can impose your booklet in your software program, or you can use the booklet-printing feature in printer driver.
Add a cover: Add a cover to your booklet by selecting a different first page with a different paper
type. You can also add a cover of the same paper type as your booklet. Booklet covers must be the same size as the rest of the sheets in the booklet. However, the cover can be a different weight from the rest of the booklet.
Use saddle stitching: Paper must be fed into the MFP short edge first. The MFP prompts you for
rotated paper. The multifunction finisher staples the center of your booklet (called saddle stitching). If your booklet contains only one sheet of paper, the multifunction finisher folds the sheet, but does not staple it. If the booklet contains more than one sheet of paper, the multifunction finisher staples the sheets, and then folds up to 10 sheets per booklet.
Staple documents on page 104 for instructions.
ENWW Output devices 9
The booklet-printing feature of the multifunction finisher supports the saddle stitch and fold feature for the following paper sizes:
A3
A4-Rotated (A4-R)*
Letter-Rotated (Letter-R)*
Legal
Ledger
See the HP Multifunction Finisher User Guide at
support/ljm9050mfp for more information about making booklets.
* A4-R and Letter-R are A4- and letter-size paper that is rotated 90˚ in the source tray.

8-bin mailbox

Handles high-capacity output that increases the MFP output capacity to 2,000 sheets of standard
media
Uses the upper bin to provide 125 sheets of face-up stacking capacity
Delivers printed jobs face-down to the eight face-down bins, and each bin provides 250 sheets of
stacking capacity
Offers stacking options in different operational modes: mailbox, stacker, job separator, and sorter/
collator
For more information about the 8-bin mailbox, see the use guide that came with the 8-bin mailbox.
www.hp.com/support/ljm9040mfp or www.hp.com/
10 Chapter 1 Product Basics ENWW

2 Control panel

Use the control panel
Use the Administration menu
ENWW 11

Use the control panel

The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.

Control-panel layout

The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and three light-emitting diode (LED) status lights.
Figure 2-1 Control panel
1 Attention light The Attention light indicates that the device has a condition that requires
intervention. Examples include an empty paper tray or an error message on the touchscreen.
2 Data light The Data light indicates that the device is receiving data.
3 Ready light The Ready light indicates that the device is ready to begin processing any
job.
4 Brightness-adjustment dial Roll the dial to control the brightness of the touchscreen.
5 Touchscreen graphical display Use the touchscreen to open and set up all device functions.
6 Numeric keypad Allows you to type numeric values for number of copies required and other
numeric values.
7 Sleep button If the device is inactive for a long period of time, it automatically enters a
8 Reset button Resets the job settings to factory or user-defined default values.
9 Stop button Stops the active job. While stopped, the control panel shows the options for
10 Start button Begins a copy job, starts digital sending, or continues a job that has been
sleep mode. To place the device into sleep mode or to reactivate the device, press the Sleep button.
the stopped job (for example, if you press the Stop button while the device is processing a print job, the control panel message prompts you to cancel or resume the print job).
interrupted.
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Home screen

The home screen provides access to the device features, and it indicates the current status of the device.
NOTE: Depending on how the system administrator has configured the device, the features that
appear on the home screen can vary.
Figure 2-2 Home screen
1 Features Depending on how the system administrator has configured the device, the features that appear
in this area can include any of the following items:
Copy
Fax (Optional)
E-mail
Secondary E-mail
Network Folder
Job Storage
Workflow
Supplies Status
Administration
2 Device status line The status line provides information about the overall device status. Various buttons appear in
3 Copy count The copy count box indicates the number of copies that the device is set to make.
4 Help button Touch the Help button to open the embedded help system.
5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
6 Sign Out Touch Sign Out to sign out of the device if you have signed in for access to restricted features.
7 Network Address Touch Network Address to find information about the network connection.
this area, depending on the current status. For a description of each button that can appear in the status line, see
After you sign out, the device restores all options to the default settings.
Buttons on the touchscreen on page 14.
8 Date and time The current date and time appear here. The system administrator can select the format that
the device uses to show the date and time, for example 12-hour format or 24-hour format.
ENWW Use the control panel 13

Buttons on the touchscreen

The status line on the touchscreen provides information about the status of the device. Various buttons can appear in this area. The following table describes each button.
Home button. Touch the home button to go to the Home screen from any other screen.
Start button. Touch the Start button to begin the action for the feature that you are using.
NOTE: The name of this button changes for each feature. For example, in the Copy feature, the button
is named Start Copy.
Error button. The error button appears whenever the device has an error that requires attention before it can continue. Touch the error button to see a message that describes the error. The message also has instructions for solving the problem.
Warning button. The warning button appears when the device has a problem but can continue functioning. Touch the warning button to see a message that describes the problem. The message also has instructions for solving the problem.
Help button. Touch the help button to open the built-in online Help system. For more information, see
Control-panel help system on page 14.

Control-panel help system

The device has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button ( ) in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.
If the device alerts you of an error or warning, touch the error ( message that describes the problem. The message also contains instructions to help solve the problem.
) or warning ( ) button to open a
14 Chapter 2 Control panel ENWW

Use the Administration menu

Use the administration menu to set up default device behavior and other global settings, such as the language and the format for date and time.
NOTE: Menus can be locked by the administrator. Contact the administrator if a menu or menu item
is not available.

Navigate the Administration menu

From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure. To return to the previous level, touch Back.
To exit the Administration menu, touch the Home button (
The device has built-in Help that explains each of the features that are available through the menus. Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help
system, touch the Help button (
The tables in the sections that follow indicate the overall structure of each menu.
) in the upper-right corner of the screen.
) in the upper-left corner of the screen.
ENWW Use the Administration menu 15

Information menu

Administration > Information
Use this menu to print information pages and reports that are stored internally on the device.
Table 2-1 Information menu
Menu item Sub-menu item Sub-menu item Values Description
Configuration Page Administration Menu
Map
Configuration Page Print A set of configuration pages that show the
Supplies Status Page
Usage Page Print Shows information about the number of
File Directory Print A directory page that contains information for
Fax Reports (only
available if the HP LaserJet Analog Fax Accessory 300 is installed)
Fax Activity Log Print Contains a list of the faxes that have been
Fax Call Report Fax Call Report Print A detailed report of the last fax operation,
Thumbnail on Report Yes
When to Print Report Never auto print
Print Shows the basic structure of the
Administration menu and current administration settings.
current device settings.
Print Shows the status of supplies such as
cartridges, maintenance kit, and staples.
pages that have been printed on each paper type and size.
any mass-storage devices, such as flash drives, memory cards, or hard disks, that are installed in this device.
sent from or received by this device.
either sent or received.
Choose whether or not to include a thumbnail of the first page of the fax on the report.
No (default)
Print after any fax job
Print after fax send jobs
Print after any fax error (default)
Print after send errors only
Print after receive errors only
Billing Codes Report
Blocked Fax List Print A list of phone numbers that are blocked from
Speed Dial List Print Shows the speed dials that have been set up
Sample Pages/Fonts PCL Font List Print A list of printer control language (PCL) fonts
PS Font List Print A list of postscript fonts that are currently
Print A list of billing codes that have been used for
outgoing faxes. This report shows how many sent faxes were billed to each code.
sending faxes to this device.
for this device.
that are currently available on the device.
available on the device.
16 Chapter 2 Control panel ENWW

Default Job Options menu

Administration > Default Job Options
Use this menu to define the default job options for each function. If the user does not specify the job options when creating the job, the default options are used.
The Default Job Options menu contains the following sub-menus:
Default Options for Originals
Default Copy Options
Default Fax Options
Default E-mail Options
Default Send To Folder Options
Default Print Options
Default Options for Originals
Administration > Default Job Options > Default Options for Originals
NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default.
Table 2-2 Default Options for Originals menu
Menu item Values Description
Paper Size Select a paper size from the list. Select the paper size that is most often used for copy or scan
Number of Sides 1 (default) Select whether copy or scan originals are most often single-sided or
2
Orientation Portrait (default) Select the orientation that is most often used for copy or scan
Landscape
Optimize Text/Picture Manually Adjust (default) Use this setting to optimize the output for a particular type of original.
Text
Printed Picture
Image Adjustment Darkness Use this setting to optimize the output for darker or lighter originals
Background Cleanup Increase the Background Cleanup setting to remove faint images
Sharpness Adjust the Sharpness setting to clarify or soften the image.
Heavy Originals Normal
Heavy Paper
originals.
double-sided.
originals. Select Portrait if the short edge is at the top or select
Landscape if the long edge is at the top.
You can optimize the output for text, pictures, or a mixture.
If you select Manually Adjust, you can specify the mix of text and pictures that will most often be used.
that you scan or copy.
from the background or to remove a light background color.
This setting is important for jobs that use the ADF. Changing this setting adjusts the tension on heavy paper as it moves through the scanning area. It can affect output quality for papers that weigh more than 100 g/m
2
.
ENWW Use the Administration menu 17
Default Copy Options
Administration > Default Job Options > Default Copy Options
NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default.
Table 2-3 Default Copy Options menu
Menu item Sub-menu item Values Description
Number of Copies Type the number of
copies. The factory default setting is 1.
Number of Sides 1 (default)
2
Staple/Collate Staple None (default)
Staple options
Collate Off
On (default)
Output Bin Bin numbers/name Select the default output bin, if applicable, for copies.
Edge-To-Edge Normal (recommended)
(default)
Edge-To-Edge Output
Auto Include Margins Off (default)
On
Set the default number of copies for a copy job.
Set the default number of sides for copies.
Set up options for stapling and collating sets of copies. When you make multiple copies of a document, collating places the pages in the correct order, one set at a time, rather than placing all copies of each page next to each other.
If the original document is printed close to the edges, use the Edge-To-Edge feature to avoid shadows that can appear along the edges. Combine this feature with the Reduce/Enlarge feature to ensure that the entire page is printed on the copies.
Select this feature to ensure that the entire image appears on the copy, including any content that is close to the edges. If necessary, the device shrinks the image slightly, depending on the size of the printable area on the paper.
18 Chapter 2 Control panel ENWW
Default Fax Options
Administration > Default Job Options > Default Fax Options
NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed.
Table 2-4 Fax Send menu
Menu item Sub-menu item Values Description
Resolution Standard (100x200dpi)
(default)
Fine (200x200dpi)
Superfine (300x300dpi)
Fax Header Prepend (default)
Overlay
Table 2-5 Fax Receive menu
Menu item Values Description
Fax Forwarding Fax Forwarding
Change PIN
Stamp Received Faxes Enabled
Disabled (default)
To forward received faxes to another fax device, select Fax
Forwarding and Custom. Then type the number of the other fax
device into the Forward to Number field. When you select this menu item for the first time, you are prompted to set up a PIN. Type that PIN every time you use this menu. This is the same PIN that is used to access the Fax Printing menu. This PIN is exactly four digits.
Add the date, time, senders phone number, and page number to each page of the faxes that this device receives.
Set the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.
Select the position of the fax header on the page.
Select Prepend to print the fax header above the fax content and move the fax content down on the page. Select Overlay to print the fax header over the top of the fax contents without moving the contents down. Using Overlay could prevent a single-page fax from flowing onto another page.
Fit to Page Enabled (default)
Disabled
Fax Paper Tray Select Automatic or a specific
tray.
Output Bin <Binname> Select the default output bin, if applicable, to use for faxes.
Shrink faxes that are larger than Letter-size or A4-size so that they can fit onto a Letter-size or A4-size page. If it this feature set to
Disabled, faxes larger than Letter or A4 will flow across multiple
pages.
Select the tray that holds the size and type of paper that you want to use for incoming faxes.
ENWW Use the Administration menu 19
Default E-mail Options
Administration > Default Job Options > Default E-mail Options
Use this menu to set default options for e-mails that are sent from the device.
NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default.
Menu item Values Description
Document File Type PDF (default)
JPEG
TIFF
M-TIFF
Output Quality High (large file)
Medium (default)
Low (small file)
Resolution 300 DPI
200 DPI
150 DPI (default)
75 DPI
Color/Black Color scan (default)
Black/white scan
TIFF Version TIFF 6.0 (default)
TIFF (Post 6.0)
Choose the file format for the e-mail.
Choosing higher quality for output increases the size of the output file.
Use this feature to select the resolution. Use a lower setting to create smaller files.
Specify whether the e-mail will be in black or in color.
Use this feature to specify the TIFF version to use when saving scanned files.
20 Chapter 2 Control panel ENWW
Default Send to Folder Options
Administration > Default Job Options > Default Send to Folder Options
Use this menu to set default options for scan jobs sent to the computer.
NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default.
Menu item Values Description
Color/Black Color scan
Black/white scan (default)
Document File Type PDF (default)
M-TIFF
TIFF
JPEG
TIFF Version TIFF 6.0 (default)
TIFF (post 6.0)
Output Quality High (large file)
Medium (default)
Low (small file)
Resolution 75 DPI
150 DPI (default)
200 DPI
300 DPI
400 DPI
Specify whether the file will be in black or in color.
Choose the file format for the file.
Use this feature to specify the TIFF version to use when saving scanned files.
Choosing higher quality for output increases the size of the output file.
Use this feature to select the resolution. Use a lower setting to create smaller files.
600 DPI
ENWW Use the Administration menu 21
Default Print Options
Administration > Default Job Options > Default Print Options
Use this menu to set default options for jobs that are sent from a computer.
NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default.
Table 2-6 Default Print Options menu
Menu item Sub-menu item Values Description
Copies Per Job Type a value. Use this feature to set the default
number of copies for print jobs.
Default Paper Size (List of supported sizes.) Choose a paper size.
Default Custom Paper Size
Output Bin <Binname> Select the default output bin for print
Print Sides 1-sided (default)
2-Sided Format Long edge
Unit of measure Millimeters
Inches
X Dimension Configure the width measurement for
Y Dimension Configure the height measurement for
2-sided
Short edge
Configure the default paper size that is used when the user selects Custom as the paper size for a print job.
the Default Custom Paper Size.
the Default Custom Paper Size.
jobs.
Use this feature to select whether print jobs should be single-sided or double­sided by default.
Use this feature to configure the default style for 2-sided print jobs. If Long edge is selected, the back side of the page is printed the right way up. This option is for print jobs that are bound along the left edge. If Short edge is selected, the back side of the page is printed upside-down. This option is for print jobs that are bound along the top edge.
22 Chapter 2 Control panel ENWW

Time/Scheduling menu

Administration > Time/Scheduling
Use this menu to set options for setting the time and for setting the device to enter and exit sleep mode.
NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default.
Table 2-7 Time/Scheduling menu
Menu item Sub-menu item Sub-menu item Values Description
Date/Time Date Format YYYY/MMM/DD
Date Month
Day
Year
Time Format 12 hour (AM/PM)
Time Hour
Minute
AM
PM
Time Zone Use this feature to set the time zone for your
(default)
MMM/DD/YYYY
DD/MMM/YYYY
(default)
24 hour
Use this feature to set the current date and time, and to set the date format and time format that are used to time-stamp outgoing faxes.
location and to select whether the device should automatically adjust for daylight­saving time.
Sleep Delay 1 Minute
20 minutes
30 minutes
45 minutes (default)
1 hour (60 minutes)
90 minutes
2 hours
4 hours
Wake Time Monday
Tuesday
Wednesday
Thursday
Off (default)
Custom
Use this feature to select the time interval that the device should remain inactive before entering Sleep Mode.
Select Custom to set a wake time for each day of the week. The device exits sleep mode according to this schedule. Using a sleep schedule helps conserve energy and prepares the device for use so that users do not have to wait for it to warm up.
ENWW Use the Administration menu 23
Table 2-7 Time/Scheduling menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Friday
Saturday
Sunday
Sleep Time Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Fax Printing (only
available if the HP LaserJet Analog Fax Accessory 300 is installed)
Fax Printing Mode Store all received
Change PIN
Off (default)
Custom
faxes
Print all received faxes (default)
Use Fax Printing Schedule
Select Custom to set a sleep time for each day of the week. The device is put in sleep mode according to this schedule. Using a sleep schedule helps conserve energy.
If you have concerns about the security of private faxes, use this feature to store faxes rather than having them automatically print by creating a printing schedule.
For the fax printing schedule, the control panel prompts you to select days and times to print faxes.
Select Change PIN to change the PIN number that users must provide to access the
Fax Printing menu and the Fax Forwarding
menu. This PIN is exactly four digits.
24 Chapter 2 Control panel ENWW

Management menu

Administration > Management
Use this menu to set up global device-management options.
NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default.
Table 2-8 Management menu
Menu item Sub-menu item Values Description
Network Address Button Display (default)
Hide
Stored Job Management Quick Copy Job Storage
Limit
Quick Copy Job Held Timeout
Sleep mode Disable
Manage Supplies Replace black cartridge Stop at low
Supply Low/Order Threshold
Select the maximum number of jobs to store
Off (default)
1 Hour
4 hours
1 Day
1 Week
Use Sleep Delay (default)
Stop at out
Override at out (default)
Select a value in the range.
Select this option to display the Network Address button on the control-panel home screen.
Use this menu to view and manage any jobs that are stored on the device.
Use this feature to customize the sleep mode settings for this device.
Select Use Sleep Delay to set the device to enter sleep mode after the delay that is specified in the Time/
Scheduling menu.
Use this menu to carry out administrative supply management tasks such as changing the threshold when supplies should be ordered.
ENWW Use the Administration menu 25

Initial Setup menu

Administration > Initial Setup
The Initial Setup menu contains the sub-menus shown:
Networking and I/O menu
Fax Setup menu
E-mail Setup menu
NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default.
Networking and I/O
Administration > Initial Setup > Networking and I/O
Table 2-9 Networking and I/O
Menu item Sub-menu item Values Description
I/O Timeout Select a value in the
range. The factory default setting is 15 seconds.
Embedded Jetdirect See Table 2-10 Jetdirect menus on page 26 for the list of options.
EIO <X> Jetdirect
I/O timeout refers to the elapsed time before a print job fails. If the stream of data that the device receives for a print job gets interrupted, this setting indicates how long the device will wait before it reports that the job has failed.
Table 2-10 Jetdirect menus
Menu item Sub-menu item Sub-menu item Values and Description
TCP/IP Enable Off: Disable the TCP/IP protocol.
On (default): Enable the TCP/IP protocol.
Host Name An alphanumeric string, up to 32 characters, used to
IPV4 Settings Config Method Specifies the method by which TCP/IPv4 parameters
identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware (MAC) address.
for the HP Jetdirect print server will be configured.
Bootp: Use BootP (Bootstrap Protocol) for automatic
configuration from a BootP server.
DHCP (Default): Use DHCP (Dynamic Host
Configuration Protocol) for automatic configuration from a DHCPv4 server. If selected and a DHCP lease exists, DHCP Release and DHCP Renew menus are available to set DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing. An
address in the form 169.254.x.x is assigned automatically.
26 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters.
DHCP Release This menu appears if Config Method was set to
DHCP Renew This menu appears if Config Method was set to
Manual Settings (Available only if Config Method is set to Manual)
DHCP and a DHCP lease for the print server exists.
No (default): The current DHCP lease is saved.
Yes: Release the current IP address. Note that the
printer will lose network connectivity until it reboots at which point it may have a new address.
DHCP and a DHCP lease for the print server exists.
No (default): The print server does not request to renew
the DHCP lease.
Yes: The print server renews the lease on it's IP
address.
Configure parameters directly from the printer control panel:
IP Address: The unique IP address of the printer
(n.n.n.n), where n is a value from 0 to 255.
Subnet Mask: The subnet mask for the printer
(m.m.m.m), where m is a value from 0 to 255.
Syslog Server: The IP address of the syslog server
used to receive and log syslog messages.
Default Gateway: The IP address of the gateway or
router used for communications with other networks.
Idle Timeout: The time period, in seconds, after which
an idle TCP print data connection is closed (default is 270 seconds, 0 disables the timeout).
Default IP Specify the IP address to default to when the print
Primary DNS Specify the IP address (n.n.n.n) of a Primary DNS
Secondary DNS Specify the IP address (n.n.n.n) of a Secondary
IPV6 Settings Enable Use this item to enable or disable IPv6 operation on the
server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BootP or DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect devices.
Server.
Domain Name System (DNS) Server.
print server.
Off (default): IPv6 is disabled.
On: IPv6 is enabled.
ENWW Use the Administration menu 27
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Address Use this item to manually configure an IPv6 address.
Manual Settings: Use the Manual Settings menu to
enable and manually configure a TCP/ IPv6 address.
DHCPV6 Policy
Primary DNS Use this item to specify an IPv6 address for a primary
Manual Settings Use this item to manually set IPv6 addresses on the
Proxy Server Specifies the proxy server to be used by embedded
Router Specified (Default): The stateful auto-
configuration method to be used by the print server is determined by a router. The router specifies whether the print server obtains its address, its configuration information, or both from a DHCPv6 server.
Router Unavailable: If a router is not available, the print
server should attempt to obtain its stateful configuration from a DHCPv6 server.
Always: Whether or not a router is available, the print
server always attempts to obtain its stateful configuration from a DHCPv6 server.
DNS server that the print server should use.
print server.
Enable: Select this item and choose On to enable
manual configuration, or Off to disable manual configuration.
Address: Use this item to type a 32 hexadecimal digit
IPv6 node address that uses the colon hexadecimal syntax.
applications in the device. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients.
To specify a proxy server, enter its IPv4 address or fully-qualified domain name. The name can be up to 255 octets.
For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address.
Proxy Port Type the port number used by the proxy server for
client support. The port number identifies the port reserved for proxy activity on your network, and can be a value from 0 to 65535.
IPX/SPX Enable Off: Disable the IPX/SPX protocol.
On (default): Enable the IPX/SPX protocol.
Frame Type Selects the frame-type setting for your network.
Auto (Default): Automatically sets and limits the frame
type to the first one detected.
EN_8023, EN_II, EN_8022, and EN_SNAP: Frame-
type selections for Ethernet networks.
28 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
A Talk Enable Off : Disable the AppleTalk protocol.
On (default): Enable the AppleTalk protocol.
DLC/LLC Enable Off : Disable the DLC/LLC protocol.
On (default): Enable the DLC/LLC protocol.
Security Print Sec Page Yes: Prints a page that contains the current security
settings on the HP Jetdirect print server.
No (default): A security settings page is not printed.
Secure Web For configuration management, specify whether the
embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS.
HTTPS Required (Default): For secure, encrypted
communications, only HTTPS access is accepted. The print server will appear as a secure site.
HTTP/HTTPS optional: Access using either HTTP or
HTTPS is permitted.
IPsec or Firewall Specify the IPsec or Firewall status on the print server.
Keep: IPsec/Firewall status remains the same as
currently configured.
Disable (Default): IPsec/Firewall operation on the print
server is disabled.
Reset Security Specify whether the current security settings on the
Diagnostics Embedded Test This menu provides tests to help diagnose network
LAN HW Test CAUTION: Running this embedded test will erase
print server will be saved or reset to factory defaults.
No (default): The current security settings are
maintained.
Yes: Security settings are reset to factory defaults.
hardware or TCP/IP network connection problems.
Embedded tests help to identify whether a network fault is internal or external to the device. Use an embedded test to check hardware and communication paths on the print server. After you select and enable a test and set the execution time, you must select Execute to initiate the test.
Depending on the execution time, a selected test runs continuously until either the device is turned off, or an error occurs and a diagnostic page is printed.
your TCP/IP configuration.
This test performs an internal loopback test. An internal loopback test will send and receive packets only on the internal network hardware. There are no external transmissions on your network.
ENWW Use the Administration menu 29
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Select Yes to choose this test, or No to not choose it.
HTTP Test This test checks operation of HTTP by retrieving
predefined pages from the device, and tests the embedded Web server.
Select Yes to choose this test, or No to not choose it.
SNMP Test This test checks operation of SNMP communications
Select All Tests Use this item to select all available embedded tests.
Data Path Test This test helps to identify data path and corruption
Execution Time [H] Use this item to specify the length of time (in hours) that
Execute No*: Do not initiate the selected tests.
by accessing predefined SNMP objects on the device.
Select Yes to choose this test, or No to not choose it.
Select Yes to choose all tests. Select No to select individual tests.
problems on an HP postscript level 3 emulation device. It sends a predefined PS file to the device, However, the test is paperless; the file will not print.
Select Yes to choose this test, or No to not choose it.
an embedded test will be run. You can select a value from 1 to 60 hours. If you select zero (0), the test runs indefinitely until an error occurs or device is turned off.
Data gathered from the HTTP, SNMP, and Data Path tests is printed after the tests have completed.
Yes: Initiate the selected tests.
30 Chapter 2 Control panel ENWW
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Ping Test This test is used to check network communications.
This test sends link-level packets to a remote network host, then waits for an appropriate response. To run a ping test, set the following items:
Dest Type Specify whether the target device is an IPv4 or IPv6
node.
Dest IP IPV4: Type the IPv4 address.
IPV6: Type the IPv6 address.
Packet Size Specify the size of each packet, in bytes, to be sent to
the remote host. The minimum is 64 (default) and the maximum is 2048.
Timeout Specify the length of time, in seconds, to wait for a
response from the remote host. The default is 1 and the maximum is 100.
Count Specify the number of ping test packets to send for this
Print Results If the ping test was not set for continuous operation,
Execute Specify whether to initiate the ping test. Select Yes to
test. Select a value from 1 to 100. To configure the test to run continuously, select 0.
you can choose to print the test results. Select Yes to print results. If you select No (default), results are not printed.
initiate the test, or No to not run the test.
ENWW Use the Administration menu 31
Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
Ping Results Use this item to view the ping test status and results
using the control panel display. You can select the following items:
Packets Sent Shows the number of packets (0 - 65535) sent to the
Packets Received Shows the number of packets (0 - 65535) received from
Percent Lost Shows the percent of ping test packets that were sent
RTT Min Shows the minimum detected roundtrip- time (RTT),
RTT Max Shows the maximum detected roundtrip- time (RTT),
RTT Average Shows the average round-trip-time (RTT), from 0 to
Ping In Progress Shows whether a ping test is in progress. Yes indicates
Refresh When viewing the ping test results, this item updates
remote host since the most recent test was initiated or completed.
the remote host since the most recent test was initiated or completed.
with no response from the remote host since the most recent test was initiated or completed.
from 0 to 4096 milliseconds, for packet transmission and response.
from 0 to 4096 milliseconds, for packet transmission and response.
4096 milliseconds, for packet transmission and response.
a test in progress, and No indicates that a test completed or was not run.
the ping test data with current results. Select Yes to update the data, or No to maintain the existing data. However, a refresh automatically occurs when the menu times out or you manually return to the main menu.
Link Speed The link speed and communication mode of the print
server must match the network. The available settings depend on the device and installed print server. Select one of the following link configuration settings:
CAUTION: If you change the link setting, network
communications with the print server and network device might be lost.
Auto (default): The print server uses auto-negotiation
to configure itself with the highest link speed and communication mode allowed. If auto-negotiation fails, either 100TX HALF or 10TX HALF is set depending on the detected link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.)
10T Half: 10 Mbps, half-duplex operation.
10T Full: 10 Mbps, Full-duplex operation.
100TX Half: 100 Mbps, half-duplex operation.
100TX Full: 100 Mbps, full-duplex operation.
100TX Auto: Limits auto-negotiation to a maximum link
speed of 100 Mbps.
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Table 2-10 Jetdirect menus (continued)
Menu item Sub-menu item Sub-menu item Values and Description
1000TX Full: 1000 Mbps, full-duplex operation.
Print Protocols Use this item to print a page that lists the configuration
of the following protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC.
ENWW Use the Administration menu 33
Fax Setup
Administration > Initial Setup > Fax Setup
NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed.
Table 2-11 Fax Setup menu
Menu item Sub-menu item Sub-menu item Values Description
Required Settings Country/Region (Countries/regions
listed)
Date/Time
Fax Header Information
PC Fax Send Disabled
Phone Number
Company Name
Enabled (default)
Configure the settings that are legally required for outgoing faxes.
Use this feature to enable or disable PC Fax Send. PC Fax Send enables users to send faxes through the device from their computers if they have the Send Fax driver installed.
34 Chapter 2 Control panel ENWW
Table 2-11 Fax Setup menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Fax Send Settings Fax Dial Volume Off
Low (default)
High
Error Correction Mode
JBIG Compression Enabled (default)
Maximum Baud Rate Select a value from
TCF T.30 Delay Timer
TCF Extend Default (default)
Enabled (default)
Disabled
Disabled
the list. The default is
33.6K.
Default (default)
Custom
Custom
Use this feature to set the volume of the tones that you hear while the device dials the fax number.
When Error Correction Mode is enabled and an error occurs during fax transmission, the device sends or receives the error portion again.
JBIG compression reduces fax-transmission time, which can result in lower phone charges. However, using JBIG compression sometimes causes compatibility problems with older fax machines. If this occurs, turn off JBIG compression.
Use this feature to set the maximum baud rate for receiving faxes. This can be used as a diagnostic tool for troubleshooting fax problems.
This setting should be left at the default value and only changed when directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide.
This setting should be left at the default value and only changed when directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide.
Dialing Mode Tone (default)
Pulse
Redial On Busy The range is between
0 and 9. The factory default is 3 times.
Redial On No Answer Never (default)
Once
Twice
Select whether the device should use tone or pulse dialing.
Type the number of times the device should attempt to redial if the line is busy.
Use this feature to specify the number of times the device should attempt to dial if the recipient fax number does not answer.
NOTE: Twice is available in locations other
than the United States and Canada.
ENWW Use the Administration menu 35
Table 2-11 Fax Setup menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Redial Interval The range is between
1 and 5 minutes. The factory default is 5 minutes.
Detect Dial Tone Enabled
Disabled (default)
Dialing Prefix Off (default)
Custom
Billing Codes Off (default)
Custom
Fax Receive Settings Rings To Answer The range varies by
location. The factory default is 2 rings.
Ring Interval Default (default)
Custom
Ring Frequency Default (default)
Custom
Use this feature to specify the number of minutes between dialing attempts if the recipient number is busy or not answering.
Use this feature to specify whether the device should check for a dial tone before sending a fax.
Use this feature to specify a prefix number that must be dialed when sending faxes from the device.
When billing codes are enabled, a prompt appears that asks the user to enter the billing code for an outgoing fax.
The range is between 1 and 16 digits. The default is 1 digit.
Use this feature to specify the number of rings that must occur before the fax modem answers.
This setting is used to adjust for some PBX ring signals. Change this setting only when directed by an HP technical support agent.
This setting should be left at the default value and only changed when directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide.
Ringer Volume Off
Low (default)
High
Blocked Fax Numbers
Add Blocked Numbers
Remove Blocked Numbers
Clear All Blocked Numbers
Type the fax number to add.
Select a fax number to remove.
No (default)
Yes
Set the volume for the fax ring-tone.
Use this feature to add or delete numbers from the blocked fax list. The blocked fax list can contain up to 30 numbers. When the device receives a call from one of the blocked fax numbers, it deletes the incoming fax. It also logs the blocked fax in the activity log along with job-accounting information.
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E-mail Setup
Administration > Initial Setup > E-mail Setup
Use this menu to enable the e-mail feature and to configure basic e-mail settings.
NOTE: To configure advanced e-mail settings, use the embedded Web server. For more information,
Embedded Web server on page 152.
see
Table 2-12 E-mail Setup menu
Menu item Values Description
Address Validation On (default)
Off
Find Send Gateways Search the network for SMTP gateways that the device can use to
SMTP Gateway Enter a value. Specify the IP address of the SMTP gateway that is used to send e-
Test Send Gateway Test the configured SMTP gateway to see if it is functional.
This option enables the device to check e-mail syntax when you type an e-mail address. Valid e-mail addresses require the "@" sign and a ".".
send e-mail.
mail from the device.
Send Setup menu
Administration > Initial Setup > Send Setup
Table 2-13 Send Setup menu
Menu item Values Description
Replicate MFP Enter a value (IP Address). Copy the local Send settings from one device to another.
Allow Transfer to New DSS Off
On (default)
Use this feature to allow the transfer of the device from one HP Digital Sending Software (DSS) server to another.
HP DSS is a software package that handles digital sending tasks such as faxing, e-mail, and sending a scanned document to a network folder.
Allow Use of Digital Send Service Off
On (default)
Fax Number Confirmation Disable (default)
Enable
Fax Number Speed Dial Matching
Disable (default)
Enable
This feature allows you to configure the device for use with an HP Digital Sending Software (DSS) server.
Enable fax number confirmation for fax numbers that are entered at the device control panel. When fax number confirmation is enabled, the fax number must be entered twice to ensure that it was entered correctly.
If this feature is enabled, the MFP tries to match any fax number entered with existing entries in the speed dial list. If a match is found, you can confirm the match and have the MFP complete the faxing action automatically.
ENWW Use the Administration menu 37

Device Behavior menu

Administration > Device Behavior
NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default.
Table 2-14 Device Behavior menu
Menu item Sub-menu item Sub-menu item Values Description
Language Select the language
Key Press Sound On (default)
Inactivity Timeout Type a value
Warning/Error Behavior
Tray Behavior Use Requested Tray Exclusively (default)
Clearable Warnings On
Continuable Events Auto continue (10
Jam Recovery Auto (default)
from the list.
Off
between 10 and 300 seconds. The factory default is 60 seconds.
Job (default)
seconds) (default)
Press OK to continue
On
Off
First
Use this feature to select a different language for control-panel messages. When you select a new language, the keyboard layout might also change.
Use this feature to specify whether you hear a sound when you touch the screen or press buttons on the control panel.
Use this feature to specify the amount of time that elapses between any activity on the control panel and the device resetting to the default settings.
Use this feature to set the amount of time that a clearable warning appears on the control panel.
Use this option to configure the device behavior when the device encounters certain errors.
Use this feature to configure how the device handles pages that are lost during a jam.
Use this feature to control how the device handles jobs that have specified a specific input tray.
Manually Feed Prompt
PS Defer Media Enabled (default)
Use Another Tray Enabled (default)
Size/Type Prompt Display
Duplex Blank Pages Auto (default)
Always (default)
Unless Loaded
Disabled
Disabled
Do not display (default)
Yes
Use this feature to indicate whether a prompt should appear when the type or size for a job does not match the specified tray and the device pulls from the multipurpose tray instead.
Use this feature to choose either the postscript (PS) or HP paper-handling model.
Use this feature to turn on or off the control­panel prompt to select another tray when the specified tray is empty.
Use this feature to control whether the tray configuration message appears whenever a tray is opened or closed.
Use this feature to control how the device handles two-sided jobs (duplexing).
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Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
[output device menu]
NOTE: This menu
varies depending on the output device installed.
General Copy Behavior
Auto Print Interrupt Enabled
Copy Interrupt Enabled
Use this menu to set the finishing options for
Hold Off Print Job On
Off
Hold Off Time Prevents non-copy print jobs from starting for
Scan Ahead Enabled (default)
Disabled
Disabled (Default)
Disabled (Default)
the installed output device.
Prevents print jobs from beginning to print while a walk-up user is setting up a job.
a specified time after a copy job is completely printed.
Use this feature to turn on no-wait scanning. With Scan Ahead enabled, the pages in the original document are scanned to disk and held until the device becomes available.
When this feature is enabled, copy jobs can interrupt print jobs that are set to print multiple copies.
The copy job is inserted into the print queue at the end of one copy of the print job. After the copy job is complete, the device continues printing the remaining copies of the print job.
When this feature is enabled, a copy job that is currently printing can be interrupted when a new copy job is started. You are prompted to confirm that you want to interrupt the current job.
Alternative
Letterhead Mode
Off (default)
On
Enable this feature to load letterhead or preprinted paper into the tray the same way for all copy jobs, whether you are copying to one side of the sheet or to both sides of the sheet. When this option is selected, load the paper as you would for printing on both sides. The device speed slows to the speed required for printing on both sides.
ENWW Use the Administration menu 39
Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
General Printing Behavior
Override A4/Letter No
Yes (default)
Manual Feed Enabled
Disabled (default)
Edge-To-Edge Override
Courier Font Regular (default)
Wide A4 Enabled
Print PS Errors Enabled
Print PDF Errors Enabled (default)
Enabled
Disabled (default)
Dark
Disabled (default)
Disabled (default)
Disabled
Use this feature to print on letter-size paper when an A4 job is sent but no A4-size paper is loaded in the device (or to print on A4 paper when a letter-size job is sent but no letter-size paper is loaded). This option will also override A3 with ledger-size paper and ledger with A3­size paper.
When this feature is enabled, the user can select manual feed from the control panel as the paper source for a job.
Use the feature to turn the edge-to-edge mode on or off for all print jobs. This mode can be overridden inside a print job by an edge-to-edge PJL variable.
Use this feature to select which version of the Courier font you want to use.
Use this feature to change the printable area of A4-size paper. If you enable this option, eighty 10-pitch characters can be printed on a single line of A4 paper.
Use this feature to select whether a postscript (PS) error page is printed when the device encounters a PS error.
Use this feature to select whether a PDF error page is printed when the device encounters a PDF error.
Personality Auto (default)
PCL
PDF
PS
Select the printer language that the device should use.
Normally you should not change the language. If you change the setting to a specific language, the device does not automatically switch from one language to another unless specific software commands are sent to the device.
40 Chapter 2 Control panel ENWW
Table 2-14 Device Behavior menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
PCL Form Length Type a value
between 5 and 128 lines. The factory default is 60 lines.
Orientation Portrait (default)
Landscape
Font Source Select the source
from the list.
Font Number Type the font
number. The range is between 0 and 999. The factory default is
0.
Font Pitch Type a value
between 0.44 and
99.99. The factory default is 10.00.
Font Point Size Type a value
between 4.00 and
999.75. The factory default is 12.00.
PCL is a set of printer commands that Hewlett-Packard developed to provide access to printer features.
Select the orientation that is most often used print jobs. Select Portrait if the short edge is at the top or select Landscape if the long edge is at the top.
Use this feature to select the font source for the user-defined soft default font.
Use this feature to specify the font number for the user-soft default font using the source that is specified in the Font Source menu item. The device assigns a number to each font and lists it on the PCL font list (available from the Administration menu).
If Font Source and Font Number indicate a contour font, then use this feature to select a default pitch (for a fixed-spaced font).
If Font Source and Font Number indicate a contour font, then use this feature to select a default point size (for a proportional-spaced font).
Symbol Set PC-8 (default)
(50 additional symbol sets from which to choose)
Append CR to LF No (default)
Yes
Suppress Blank Pages
Media Source Mapping
No (default)
Yes
Standard (default)
Classic
Use this feature to select any one of several available symbol sets from the control panel. A symbol set is a unique grouping of all the characters in a font.
Use this feature to configure whether a carriage return (CR) is appended to each line feed (LF) encountered in backwards­compatible PCL jobs (pure text, no job control).
This option is for users who are generating their own PCL, which could include extra form feeds that would cause blank pages to be printed. When Yes is selected, form feeds are ignored if the page is blank.
Use this feature to select and maintain input trays by number when you are not using the device driver, or when the software program has no option for tray selection.
ENWW Use the Administration menu 41

Print Quality menu

Administration > Print Quality
NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default.
Table 2-15 Print Quality menu
Menu item Sub-menu item Values Description
Set Registration Test Page Print (button) Print a test page for setting the registration. Follow the
Source All trays
Tray <X>: <contents> Tray <X>: <contents> (choose a tray)
Adjust Tray <X> Shift from -20 to 20 along
the X or Y axes. 0 is the default.
Fuser Modes Standby Fuser Mode 125° Celsius
Off
<Paper Type> Configure the fuser mode associated with each media
Restore Modes Restore (button) Restore the fuser modes to the default settings.
Resolution 300
600
instructions that are printed on the page to adjust each tray.
Use Set Registration to shift the margin alignment to center the image on the page from top to bottom and from left to right. You can also align the image on the front with the image printed on the back.
Select the source input tray for printing the Set
Registration page.
Perform the alignment procedure for each tray.
When it creates an image, the device scans across the page from side to side as the sheet feeds from top to bottom into the device.
Set the temperature of the fuser when the MFP is in standby mode.
type.
Use this feature to select the print resolution.
FastRes 1200 (default)
ProRes 1200
REt Off
Light
Medium (default)
Dark
Economode Enabled
Disabled (default)
Toner Density Choose from a range of 1
to 5. 3 is the default.
Small Paper Mode Normal (default)
Slow
Enable Resolution Enhancement technology (REt), which produces print output with smooth angles, curves, and edges. All print resolutions, including FastRes 1200, benefit from REt.
When Economode is enabled, the device prints with a reduced amount of toner per page; however, the print quality of the page is reduced.
Lighten or darken the print on the page. 1 is the lightest and 5 is the darkest.
Choose Slow to adjust the MFP for printing narrow media.
42 Chapter 2 Control panel ENWW
Table 2-15 Print Quality menu (continued)
Menu item Sub-menu item Values Description
Calibration/Cleaning Create Cleaning Page Create (button) Generate a page for cleaning excess toner off the
pressure roller in the fuser. The page has instructions that guide you through the cleaning process.
Process Cleaning Page Process (button) Process the cleaning page that was created by using
the Create Cleaning Page menu item. The process takes up to 2.5 minutes.
ENWW Use the Administration menu 43

Troubleshooting menu

Administration > Troubleshooting
NOTE: Many of the menu items under the Troubleshooting menu are for advanced troubleshooting
purposes.
Table 2-16 Troubleshooting menu
Menu item Sub-menu item Sub-menu item Values Description
Event Log Print This shows the event codes and their
corresponding engine cycles on the control­panel display.
Fax T.30 Trace (only
available if the HP LaserJet Analog Fax Accessory 300 is installed)
Fax Transmit Signal Loss (only available if
the HP LaserJet Analog Fax Accessory 300 is installed)
Fax V.34 (only
available if the HP LaserJet Analog Fax Accessory 300 is installed)
Print T.30 Report Print or configure the fax T.30 trace report. T.
When to Print Report Never auto print
(default)
Print after any fax job
Print after fax send jobs
Print after any fax error
Print after send errors only
Print after receive errors only
A value between 0
and 30. The default is
0.
Normal (default)
Off
30 is the standard that specifies handshaking, protocols, and error correction between fax machines.
Set loss levels to compensate for phone-line signal loss. Do not modify this setting unless requested to do so by an HP service representative because it could cause the fax to stop functioning.
Disable V.34 modulations if several fax failures have occurred or if phone line conditions require it.
Fax Speaker Mode
(only available if the HP LaserJet Analog Fax Accessory 300 is installed)
Normal (default)
Diagnostic
Use this feature to evaluate and diagnose fax issues by listening to the sounds of fax modulations.
44 Chapter 2 Control panel ENWW
Table 2-16 Troubleshooting menu (continued)
Menu item Sub-menu item Sub-menu item Values Description
Paper Path Test Print Test Page Print Generate a test page for testing the paper-
handling features. Define the path for the test in order to test specific paper paths.
Source All trays
Tray 1
Tray 2
(Additional trays are shown, if applicable.)
Destination All bins
Stacker Bin
Standard Output Bin
Duplex Off (default)
On
Copies 1,10,50,100,500
Default=1
Service Test Follow the on-screen
instructions.
Print/Stop Test Continuous value
from 0 to 60,000 milliseconds. Default: 0
Specify whether the test page is printed from all trays or from a specific tray.
Select the output option for the test page. Send the test page to all output bins or only to a specific bin.
Select whether the duplexer should be included in the test.
Select how many pages should be sent from the specified source as part of the test.
Provides a series of prompts that the user can follow to discover if the printer is functioning properly. It also makes sure that paper is not in the paper path.
Isolate faults by stopping the device during the print cycle and observing where in the process the image degrades. To run the test, specify a stop time. The next job that is sent to the device stops at the specified time in the process.
Scanner Tests A service technician can use this menu item
to diagnose potential problems with the device scanner.
Control Panel LEDs Verify that the components of the control
Display
Buttons
Touchscreen
panel are functioning correctly.
ENWW Use the Administration menu 45

Resets menu

Administration > Resets
Table 2-17 Resets menu
Menu item Values Description
Clear Local Address Book Clear (button) Use this feature to clear all addresses from the address books that
are stored on the device.
Clear Fax Activity Log Yes
No (default)
Restore Factory Telecom Setting Restore (button) Use this option to restore the telephone-related settings that are in
Restore Factory Settings Restore (button) Use this feature to restore all device settings to their factory defaults.
Clear Maintenance Message Clear (button) Clear the Order maintenance kit and Replace maintenance kit
Reset Supplies New Maintenance Kit (Yes/No) Notify the device that a new maintenance kit has been installed.
Lock Carriage Lock (button) Use the feature to lock the carriage. To unlock the carriage, turn the
Use this feature to clear all events from the Fax Activity Log.
the Initial Setup menu to factory default values.
warning messages.
MFP off and then on.

Service menu

Administration > Service
The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.
46 Chapter 2 Control panel ENWW

3 Software for Windows

Supported operating systems for Windows
Supported printer drivers for Windows
HP Universal Print Driver (UPD)
Select the correct printer driver for Windows
Priority for print settings
Change printer-driver settings for Windows
Install the Windows software
Supported utilities
Software for other operating systems
ENWW 47

Supported operating systems for Windows

The product supports the following Windows operating systems:
Windows XP (32-bit and 64-bit)
Windows Server 2003 (32-bit and 64-bit)
Windows 2000
Windows Vista
48 Chapter 3 Software for Windows ENWW

Supported printer drivers for Windows

PCL 6
PCL 5 – Product Specific Driver based on the HP Universal Print Driver.
PS – Product Specific Driver based on the HP Universal Print Driver.
The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
ENWW Supported printer drivers for Windows 49

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.
For more information, go to

UPD installation modes

Traditional mode
Dynamic mode
www.hp.com/go/upd.
Use this mode if you are installing the driver from a CD for a single computer.
When installed with this mode, UPD operates like traditional printer drivers.
If you use this mode, you must install UPD separately for each computer.
Use this mode if you are installing the driver for a mobile computer, so you can
discover and print to HP products in any location.
Use this mode if you are installing UPD for a workgroup.
To use this mode, download UPD from the Internet. See
upd.
www.hp.com/go/
50 Chapter 3 Software for Windows ENWW

Select the correct printer driver for Windows

Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). Check the installation notes and readme files on the device CD for additional software and languages.
HP PCL 6 driver description
Recommended for printing in all Windows environments
Provides the overall best speed, print quality, and product-feature support for most users
Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows
environments
Might not be fully compatible with third-party and custom software programs that are based on
PCL 5
HP postscript emulation Product Specific Driver based on the HP Universal Print Driver Description
Recommended for printing with Adobe
software programs
Provides support for printing from postscript level 3 emulation needs, or for postscript flash font
support
Performs slightly faster than the PCL 6 driver when using Adobe software programs
HP PCL 5 Product Specific Driver based on the HP Universal Print Driver Description
Recommended for general office printing in Windows environments
Compatible with previous PCL versions and older HP LaserJet products
The best choice for printing from third-party or custom software programs
The best choice when operating with mixed environments, which require the product to be set to
PCL 5 (UNIX, Linux, mainframe)
Designed for use in corporate Windows environments to provide a single driver for use with multiple
printer models
Preferred when printing to multiple printer models from a mobile Windows computer
®
software programs or with other highly graphics-intensive
ENWW Select the correct printer driver for Windows 51

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.
Default printer driver settings: The default printer driver settings determine the settings used in
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
than changes made anywhere else.
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Change printer-driver settings for Windows

Change the settings for all print jobs until the software program is closed
1. On the File menu in the software
program, click Print.
2. Select the driver, and then click
Properties or Preferences.
The steps can vary; this procedure is most common.
Change the default settings for all print jobs
1. Windows XP and Windows
Server 2003 (using the default Start menu view): Click Start, and then click Printers and Faxes.
-or-
Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
-or-
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
2. Right-click the driver icon, and then
select Printing Preferences.
Change the product configuration settings
1. Windows XP and Windows
Server 2003 (using the default Start menu view): Click Start, and then click Printers and Faxes.
-or-
Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
-or-
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.
2. Right-click the driver icon, and then
select Properties.
3. Click the Device Settings tab.
ENWW Change printer-driver settings for Windows 53

Install the Windows software

Install Windows software for direct connections

When installing the product software in a direct-connect environment, always install the software before connecting the USB cable. In addition, make sure to use a standard 2-meter USB cable.
1. Close all software programs that are open or running.
2. Insert the product CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
a. On the Start menu, click Run.
b. Type the following: X:\setup (where X is the letter of the CD-ROM drive).
c. Click OK.
3. When prompted, click Install.
The print driver screen appears.
4. Select the driver to be installed and follow the instructions on the computer screen
5. Click Finish when the installation has completed.
6. From the Next Steps screen, select Add, Tonal options or driver if desired.
7. Select Exit to close the installer.
8. You might need to restart the computer.
9. Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the product CD-ROM or the flyer that came in the product box, or go to
www.hp.com/support/ljm9050mfp for help or more information.
or

Install Windows software for networks

The software on the product CD-ROM supports network installation with a Microsoft network. For network installation on other operating systems, go to
www.hp.com/support/ljm9050mfp.
The installer does not support product installation or object creation on Novell servers. It supports only direct-mode network installations between Windows computers and a product. To install the product and create objects on a Novell server, use an HP utility (such as HP Web Jetadmin) or a Novell utility (such as NWAdmin).
1. If you are installing the software on Windows 2000, Windows XP, Windows Server 2003, or
Windows Vista, make sure that you have administrator privileges.
www.hp.com/support/ljm9040mfp
www.hp.com/support/ljm9040mfp or
2. Make sure that the HP Jetdirect print server and printer are correctly connected to the network.
Print a configuration page, and find the HP Jetdirect page. On the HPJetdirect page, locate the IP address that is currently configured. You might need this address to initially identify the product on your network and complete the installation.
3. Close all software programs that are open or running.
54 Chapter 3 Software for Windows ENWW
4. Insert the product CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
a. On the Start menu, click Run.
b. Type the following: X:\setup (where X is the letter of the CD-ROM drive).
c. Click OK.
5. When prompted, click Install. The print driver screen appears.
6. Select the driver to be installed and follow the instructions on the computer screen
7. Click Finish when the installation has completed.
8. From the Next Steps screen, select Add, Tonal options or driver if desired.
9. Select Exit to close the installer.
10. You might need to restart the computer.
11. Print a test page from any software program to make sure that the software is correctly installed.

Remove software for Windows

1. Click Start, and then click All Programs.
2. Click HP, and then click HP LaserJet M9040 and HP LaserJet M9050 MFP.
3. Click Uninstall HP LaserJet M9040 and HP LaserJet M9050 MFP, and then follow the onscreen
instructions to remove the software.
ENWW Install the Windows software 55

Supported utilities

This MFP is equipped with several utilities that make it easy to monitor and manage the MFP on a network.

HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
www.hp.com/go/webjetadmin.
visit
When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

Embedded Web server

The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a network­connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page,
Information pages on page 150.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server on page 152.

HP Easy Printer Care

HP Easy Printer Care software is a program that you can use for the following tasks:
Check the product status
Check the supplies status and use HP SureSupply to shop online for supplies
Set up alerts
View product usage reports
View product documentation
Gain access to troubleshooting and maintenance tools
Use HP Proactive Support to routinely scan your printing system and to prevent potential problems.
HP Proactive Support can update software, firmware, and HP printer drivers.
You can view HP Easy Printer Care software when the product is directly connected to your computer or when it is connected to a network.
56 Chapter 3 Software for Windows ENWW
Supported operating systems
®
Microsoft
Microsoft Windows XP, Service Pack 2 (Home and
Professional editions)
Microsoft Windows Server 2003
Microsoft Windows Vista™
Windows 2000
Supported browsers
Microsoft Internet Explorer 6.0 or 7.0
To download HP Easy Printer Care software , go to www.hp.com/go/easyprintercare. This Web site also provides updated information about supported browsers and a list of HP products that support HP Easy Printer Care software.
For more information about using HP Easy Printer Care software, see
Open the HP Easy Printer Care
software on page 156.
ENWW Supported utilities 57

Software for other operating systems

OS Software
UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the
Linux For information, go to www.hp.com/go/linuxprinting.
HP Jetdirect printer installer for UNIX.
58 Chapter 3 Software for Windows ENWW

4 Use the product with Macintosh

Software for Macintosh
Use features in the Macintosh printer driver
ENWW 59

Software for Macintosh

Supported operating systems for Macintosh

The device supports the following Macintosh operating systems:
Mac OS X V10.2.8, V10.3, V10.4 and later
NOTE: For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.

Supported printer drivers for Macintosh

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

Software installation types for Macintosh

Install Macintosh software for direct connections (USB)
Mac OS X V10.2.8
1. Make sure the product is turned on.
2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. Connect a USB cable between the product USB port and the computer USB port. Use a standard
2-meter (6.56-foot) USB cable.
NOTE: USB printer queues are created automatically when the product is attached to the
computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected.
6. On the computer hard drive, open Applications, open Utilities, and then open Print Center.
7. If the product name appears in the Printer list, setup is complete. If the product name does not
appear in the printer list, continue with the next step.
8. Click Add or +, and then select USB from the drop-down list. Select the product name from the
printer list.
9. Click Add. The Installable Options dialog box appears. Select the product options that you are
using.
10. Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the device CD or the flyer that came in the box for help.
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Mac OS X V10.3 and later
1. Make sure the product is turned on.
2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. Connect a USB cable between the product USB port and the computer USB port. Use a standard
2-meter (6.56-foot) USB cable.
NOTE: USB printer queues are created automatically when the product is attached to the
computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected.
6. From the Apple menu, click System Preferences and then Print & Fax.
7. If the product name appears in the Printer list, setup is complete. If the product name does not
appear in the printer list, continue with the next step.
8. Click Add or +, and then select Default Browser or Default. Select the product name from the
Printer Browser.
9. Click Add. The Installable Options dialog box appears. Select the product options that you are
using.
10. Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the device CD or the flyer that came in the box for help.
Install Macintosh software for networks
Mac OS X V10.2.8
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. On the computer hard drive, open Applications, open Utilities, and then open Print Center.
6. Click Add.
7. From the drop-down list, select the connection type.
Rendezvous
a. Select the product from the list.
b. Select the printer model if one is not already selected.
ENWW Software for Macintosh 61
IP Printing
a. Enter the IP address for the product.
b. Select the printer model if one is not already selected.
8. Click Add. The Installable Options dialog box appears. Select the product options that you are
using.
9. Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the device CD or the flyer that came in the box for help.
Mac OS X V10.3 and later
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. From the Apple menu, click System Preferences and then Print & Fax.
6. Click Add or +.
7. Select the connection type.
Default Browser
a. Select the product from the list.
b. From the Print Using drop-down list, select the printer model if one is not already selected.
IP Printer
a. From the Protocol drop-down list, select HP Jetdirect Socket.
b. Enter the IP address for the product.
c. From the Print Using drop-down list, select the printer model if one is not already selected.
8. Click Add. The Installable Options dialog box appears. Select the product options that you are
using.
9. Print a test page from any software program to make sure that the software is correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the device CD or the flyer that came in the box for help.

Software for Macintosh computers

HP Printer Utility
Use the HP Printer Utility to set up product features that are not available in the printer driver.
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You can use the HP Printer Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network.
Open the HP Printer Utility
Open the HP Printer Utility in Mac OS X V10.2.8
1. Open the Finder, and then click Applications.
2. Click Library, and then click Printers.
3. Click hp, and then click Utilities.
4. Double-click HP Printer Selector to open the HP Printer Selector.
5. Select the product that you want to configure, and then click Utility.
Open the HP Printer Utility in Mac OS X V10.3 and V10.4
1. Open the Finder, click Applications, click Utilities, and then double-click Printer Setup Utility.
2. Select the product that you want to configure, and then click Utility.
Open the HP Printer Utility in Mac OS X V10.5
From the Printer menu, click Printer Utility.
-or-
From the Print Queue, click the Utility icon.
HP Printer Utility features
The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages.
Item Description
Configuration Page Prints a configuration page.
Supplies Status Shows the device supplies status and provides links for online supplies-ordering.
HP Support Provides access to technical assistance, online supplies ordering, online registration, and
File Upload Transfers files from the computer to the device.
Upload Fonts Transfers font files from the computer to the device.
Firmware Update Transfers updated firmware files from the computer to the device.
Duplex Mode Turns on the automatic two-sided printing mode.
Economode & Toner Density Turns on the Economode setting to conserve toner, or adjusts toner density.
Resolution Changes the resolution settings, including the REt setting.
recycling and return information.
Lock Resources Locks or unlocks storage products, such as a hard disk.
Stored Jobs Manages print jobs that are stored on the device hard disk.
Trays Configuration Changes the default tray settings.
ENWW Software for Macintosh 63
Item Description
IP Settings Changes the device network settings and provides access to the embedded Web server.
Bonjour Settings Provides the ability to turn on or off Bonjour support or change the device service name
that is listed on a network.
Additional Settings Provides access to the embedded Web server.
E-mail Alerts Configures the device to send e-mail notices for certain events.

Priority for print settings for Macintosh

Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.
Default printer driver settings: The default printer driver settings determine the settings used in
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
Printer control panel settings: Settings changed at the printer control panel have a lower priority
than changes made anywhere else.

Change printer-driver settings for Macintosh

Change the settings for all print jobs until the software program is closed
1. On the File menu, click Print.
2. Change the settings that you want
on the various menus.
Change the default settings for all print jobs
1. On the File menu, click Print.
2. Change the settings that you want
on the various menus.
3. On the Presets menu, click Save
as and type a name for the preset.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
Change the product configuration settings
Mac OS X V10.2.8
1. In the Finder, on the Go menu, click
Applications.
2. Open Utilities, and then open Print
Center.
3. Click on the print queue.
4. On the Printers menu, click
Configure.
5. Click the Installable Options
menu.
NOTE: Configuration settings might
not be available in Classic mode.
64 Chapter 4 Use the product with Macintosh ENWW
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs

Remove software from Macintosh operating systems

Change the product configuration settings
Mac OS X V10.3 or Mac OS X V10.4
1. From the Apple menu, click System
Preferences and then Print & Fax.
2. Click Printer Setup.
3. Click the Installable Options
menu.
Mac OS X V10.5
1. From the Apple menu, click System
Preferences and then Print & Fax.
2. Click Options & Supplies.
3. Click the Driver menu.
4. Select the driver from the list, and
configure the installed options.
To remove the software from a Macintosh computer, drag the PPD files to the trash can.

Supported utilities for Macintosh

Embedded Web server
The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox.
The embedded Web server resides on the device. It is not loaded on a network server.
The embedded Web server provides an interface to the device that anyone who has a network­connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page,
Information pages on page 150.)
see
For a complete explanation of the features and functionality of the embedded Web server, see
Embedded Web server on page 152.
ENWW Software for Macintosh 65

Use features in the Macintosh printer driver

Create and use printing presets in Macintosh

Use printing presets to save the current printer driver settings for reuse.
Create a printing preset
1. On the File menu, click Print.
2. Select the driver.
3. Select the print settings.
4. In the Presets box, click Save As..., and type a name for the preset.
5. Click OK.
Use printing presets
1. On the File menu, click Print.
2. Select the driver.
3. In the Presets box, select the printing preset that you want to use.
NOTE: To use printer-driver default settings, select Standard.

Resize documents or print on a custom paper size

You can scale a document to fit on a different size of paper.
1. On the File menu, click Print.
2. Open the Paper Handling menu.
3. In the area for Destination Paper Size, select Scale to fit paper size, and then select the size
from the drop-down list.
4. If you want to use only paper that is smaller than the document, select Scale down only.

Print a cover page

You can print a separate cover page for your document that includes a message (such as “Confidential”).
1. On the File menu, click Print.
2. Select the driver.
3. Open the Cover Page menu, and then select whether to print the cover page Before Document
or After Document.
4. In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select Standard as the Cover Page Type.
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Use watermarks

A watermark is a notice, such as “Confidential,” that is printed in the background of each page of a document.
1. On the File menu, click Print.
2. Open the Watermarks menu.
3. Next to Mode, select the type of watermark to use. Select Watermark to print a semi-transparent
message. Select Overlay to print a message that is not transparent.
4. Next to Pages, select whether to print the watermark on all pages or on the first page only.
5. Next to Text, select one of the standard messages, or select Custom and type a new message in
the box.
6. Select options for the remaining settings.

Print multiple pages on one sheet of paper in Macintosh

You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages.
1. On the File menu, click Print.
2. Select the driver.
3. Open the Layout menu.
4. Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2,
4, 6, 9, or 16).
5. Next to Layout Direction, select the order and placement of the pages on the sheet.
6. Next to Borders, select the type of border to print around each page on the sheet.
ENWW Use features in the Macintosh printer driver 67

Print on both sides of the page (duplex printing)

Use automatic duplex printing
1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special
paper such as letterhead, load it in one of the following ways:
For tray 1, load the letterhead paper face-up with the bottom edge feeding into the printer first.
For all other trays, load the letterhead paper face-down with the top edge at the back of the
tray.
2. On the File menu, click Print.
3. Open the Layout menu.
4. Next to Two-Sided, select either Long-Edge Binding or Short-Edge Binding.
5. Click Print.
Print on both sides manually
1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special
paper such as letterhead, load it in one of the following ways:
For tray 1, load the letterhead paper face-up with the bottom edge feeding into the printer first.
For all other trays, load the letterhead paper face-down with the top edge at the back of the
tray.
CAUTION: To avoid jams, do not load paper that is heavier than 105 g/m2 (28-lb bond).
2. On the File menu, click Print.
3. On the Finishing menu, select Manually Print on 2nd Side.
4. Click Print. Follow the instructions in the pop-up window that appears on the computer screen
before replacing the output stack in tray 1 for printing the second half.
5. Go to the printer, and remove any blank paper that is in tray 1.
6. Insert the printed stack face-up with the bottom edge feeding into the printer first in tray 1. You
must print the second side from tray 1.
7. If prompted, press the appropriate control-panel button to continue.

Set the stapling options

If a finishing device that has a stapler is installed, you can staple documents.
1. On the File menu, click Print.
2. Open the Finishing menu.
3. In the Stapling Options drop-down list, select the stapling option that you want to use.
68 Chapter 4 Use the product with Macintosh ENWW

Store jobs

You can store jobs on the product so you can print them at any time. You can share stored jobs with other users, or you can make them private.
1. On the File menu, click Print.
2. Open the Job Storage menu.
3. In the Job Storage: drop-down list, select the type of stored job.
4. For the Stored Job, Private Job, and Private Stored Job types of stored jobs, enter a name for
the stored job in the box next to Job Name:.
Select which option to use if another stored job already has that name.
Use Job Name + (1 - 99) appends a unique number to the end of the job name.
Replace Existing File overwrites the existing stored job with the new one.
5. If you selected Stored Job or Private Job in step 3, type a 4-digit number in the box next to PIN
To Print (0000 - 9999). When other people attempt to print this job, the product prompts them to
enter this PIN number.

Use the Services menu

If the product is connected to a network, use the Services menu to obtain product and supply-status information.
1. On the File menu, click Print.
2. Open the Services menu.
3. To open the embedded Web server and perform a maintenance task, do the following:
a. Select Device Maintenance.
b. Select a task from the drop-down list.
c. Click Launch.
4. To go to various support Web sites for this device, do the following:
a. Select Services on the Web.
b. Select Internet Services, and select an option from the drop-down list.
c. Click Go!.
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5 Connectivity

USB connection
Auxiliary connection
Network configuration
ENWW 71

USB connection

This MFP supports a Type B Hi-speed USB 2.0 connection for printing.
Figure 5-1 USB connection
72 Chapter 5 Connectivity ENWW

Auxiliary connection

This MFP supports an auxiliary connection for paper handling output devices. The port is located on the back of the MFP.
Figure 5-2 Auxiliary connection
1 Auxiliary connection port (Jetlink)
ENWW Auxiliary connection 73

Network configuration

You might need to configure certain network parameters on the device. You can configure these parameters in the following locations:
Installation software
Device control panel
Embedded Web server
Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh)
NOTE: For more information about using the embedded Web server, see Embedded Web server
on page 152
For more information on supported networks and network configuration tools, see the HP Jetdirect Print Server Administrator’s Guide. The guide comes with printers in which an HP Jetdirect print server is installed.
This section contains the following information about configuring network parameters:

Configure TCP/IPv4 parameters

Configure TCP/IPv6 parameters
Disable network protocols (optional)
HP Jetdirect EIO print servers
Configure TCP/IPv4 parameters
If your network doesn't provide automatic IP addressing through DHCP, BOOTP, RARP, or another method, you might need to enter the following parameters manually before you can print over the network:
IP address (4 bytes)
Subnet mask (4 bytes)
Default gateway (4 bytes)
Change the IP address
You can view the current IP address of the device from the control-panel Home screen by touching
Network Address.
Use the following procedure to change the IP address manually.
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch TCP/IP.
74 Chapter 5 Connectivity ENWW
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch IP Address.
12. Touch the IP Address text box.
13. Use the touchscreen keypad to type the IP address.
14. Touch OK.
15. Touch Save.
Set the subnet mask
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch TCP/IP.
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch Subnet Mask.
12. Touch the Subnet Mask text box.
13. Use the touchscreen keypad to type the subnet mask.
14. Touch OK.
15. Touch Save.
Set the default gateway
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
ENWW Network configuration 75
5. Touch TCP/IP.
6. Touch IPV4 Settings.
7. Touch Config Method.
8. Touch Manual.
9. Touch Save.
10. Touch Manual Settings.
11. Touch Default Gateway.
12. Touch the Default Gateway text box.
13. Use the touchscreen keyboard to type the default gateway.
14. Touch OK.
15. Touch Save.

Configure TCP/IPv6 parameters

For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Print Server Administrator's Guide.

Disable network protocols (optional)

By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits:
It decreases device-generated network traffic.
It prevents unauthorized users from printing to the device.
It provides only pertinent information on the configuration page.
It allows the device control panel to display protocol-specific error and warning messages.
Disable IPX/SPX
NOTE: Do not disable this protocol in Windows-based systems that print to the printer through IPX/
SPX.
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch IPX/SPX.
6. Touch Enable.
7. Touch Off.
8. Touch Save.
76 Chapter 5 Connectivity ENWW
Disable AppleTalk
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch AppleTalk.
6. Touch Enable.
7. Touch Off.
8. Touch Save.
Disable DLC/LLC
1. Scroll to and touch Administration.
2. Scroll to and touch Initial Setup.
3. Touch Networking and I/O.
4. Touch Embedded Jetdirect.
5. Touch DLC/LLC.
6. Touch Enable.
7. Touch Off.
8. Touch Save.

HP Jetdirect EIO print servers

HP Jetdirect print servers (network cards) can be installed in the EIO slot. Supported networking features depend on the print server model. For available HP Jetdirect EIO print server models, go to
http://www.hp.com/go/jetdirect.
NOTE: Configure the card through the control panel, the printer installation software, or HP Web
Jetadmin. Refer to the HP Jetdirect print server documentation for more information.
ENWW Network configuration 77
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6 Paper and print media

Understand paper and print media use
Supported paper and print media sizes
Custom paper sizes
Special paper or print media guidelines
Load paper and print media
Configure trays
Select the output bin
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Understand paper and print media use

This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems:
Poor print quality
Increased jams
Premature wear on the product, requiring repair
For best results, use only HP-brand paper and print media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might
cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.
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Supported paper and print media sizes

This product supports a number of paper sizes, and it adapts to various media.
NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before
printing.
Table 6-1 Supported paper and print media sizes
Size Dimensions Tray 1, Letter
R, A4
Letter 216 x 279 mm (8.5 x 11 in.)
Legal 216 x 356 mm (8.5 x 14 in.)
A4 210 x 297 mm (8.27 x 11.69 in.)
Executive 184 x 267 mm (7.24 x 10.51 in.)
Executive (JIS)
A3 297 x 420 mm (11.69 x 16.54 in.)
A5 148 x 210 mm (5.83 x 8.27 in.)
A6 105 x 148 mm (4.13 x 5.83 in.)
Statement 140 x 216 mm (5.5 x 8.5 in.)
11 x 17 279 x 432 mm (11 x 17 in.)
12 x 18 305 x 457 mm (12 x 18 in.)
B4 (JIS) 257 x 364 mm (10.12 x 14.33 in.)
RA3 305 x 430 mm (12.01 x 16.93 in.)
216 x 330 mm (8.5 x 13 in.)
Trays 2 and 3, Letter R, A4
Tray 4, Letter R, A4
Stapler / Stacker lower bin
B5 (JIS) 182 x 257 mm (7.17 x 10.12 in.)
8k 270 x390 mm (10.63 x 15.35 in.)
16k 197 x 273 mm (7.75 x 10.75 in.)
Table 6-2 Supported envelopes and postcards
Size Dimensions Tray 1, mailbox,
Envelope #10 105 x 241 mm (4.13 x 9.49 in.)
Envelope DL 110 x 220 mm (4.33 x 8.66 in.)
Envelope C5 162 x 229 mm (6.93 x 9.84 in.)
Envelope B5 176 x 250 mm (6.7 x 9.8 in.)
Envelope Monarch
Post Card 100 x 148 mm (3.94 x 5.83 in.)
98 x 191 mm (3.9 x 7.5 in.)
stacker
Trays 2, 3, 4 Stapler
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Table 6-2 Supported envelopes and postcards (continued)
Size Dimensions Tray 1, mailbox,
Double Post Card
Postcard (US) 88.9 x 139.7 mm (3.5 x 5.5 in.)
Postcard (European)
148 x 200 mm (5.83 x 7.87 in.)
105 x 148 mm (4.13 x 5.83 in.)
stacker
Trays 2, 3, 4 Stapler
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Custom paper sizes

This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes.
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Special paper or print media guidelines

This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results.
CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise
dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this technology could damage your printer.
Media type Do Do not
Envelopes
Labels
Transparencies
Letterhead or preprinted forms
Heavy paper
Store envelopes flat.
Use envelopes where the seam
extends all the way to the corner of the envelope.
Use peel-off adhesive strips that
are approved for use in laser printers.
Use only labels that have no
exposed backing between them.
Use Labels that lie flat.
Use only full sheets of labels.
Use only transparencies that are
approved for use in laser printers.
Place transparencies on a flat
surface after removing them from the product.
Use only letterhead or forms
approved for use in laser printers.
Use only heavy paper that is
approved for use in laser printers and meets the weight specifications for this product.
Do not use envelopes that are
wrinkled, nicked, stuck together, or otherwise damaged.
Do not use envelopes that have
clasps, snaps, windows, or coated linings.
Do not use self-stick adhesives or
other synthetic materials.
Do not use labels that have wrinkles
or bubbles, or are damaged.
Do not print partial sheets of labels.
Do not use transparent print media
not approved for laser printers.
Do not use raised or metallic
letterhead.
Do not use paper that is heavier
than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.
Glossy or coated paper
Use only glossy or coated paper
that is approved for use in laser printers.
Do not use glossy or coated paper
designed for use in inkjet products.
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Load paper and print media

This section contains information about loading standard- and custom-size media into the four input trays.
CAUTION: To avoid a jam, never add or remove paper from tray 1 or open tray 2, tray 3, or tray 4
while printing or copying from that tray. To avoid damaging the MFP, print labels, envelopes, and transparencies from tray 1 only. Send labels, envelopes, and transparencies to the upper bin. Print on only one side of labels, envelopes, and transparencies.

Load tray 1

Tray 1 holds up to 100 sheets of paper or 10 envelopes. For more information about supported media,
Supported paper and print media sizes on page 81.
see
1. Open tray 1.
Figure 6-1 Load tray 1 (1 of 3)
2. Load paper according to size and finishing options.
Figure 6-2 Load tray 1 (2 of 3)
CAUTION: To avoid jams, print sheets of labels one sheet at a time.
3. Adjust the paper guides so they lightly touch the paper stack, but do not bend the paper.
Figure 6-3 Load tray 1 (3 of 3)
4. Make sure the paper fits under the tabs on the guides and not above the load level indicators.
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NOTE: If printing on A3- or 11 x 17-size paper, or other long media, also pull out the tray extension
until it stops.

Load trays 2, 3, and 4

Trays 2 and 3 hold up to 500 sheets of standard media. Tray 4 holds up to 2,000 sheets of standard media. For information about paper specifications, see
on page 81.
Load detectable standard-size paper in trays 2, 3, and 4
Follow this procedure to load detectable standard-size paper in the tray. The following are the detectable sizes, which are marked inside the tray:
A4
Letter
A3
Legal
Executive
11 x 17
B4 (JIS)
Supported paper and print media sizes
B5 (JIS)
A4-Rotated
Letter-Rotated
CAUTION: To avoid a jam, never add or remove paper from a tray while printing from that tray.
1. Open the tray until it stops.
Figure 6-4 Load trays 2, 3, and 4 (1 of 6)
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