User Guide
Color LaserJet Enterprise M652, M653
www.hp.com/support/colorljM652
www.hp.com/support/colorljM653
M653xM653dnM652n
M652dn
Color LaserJet Enterprise M652, M653
User Guide
Copyright and License
Trademark Credits
© Copyright 2017 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 5/2017
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
OS X is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered
in the U.S. and other countries.
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Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Interface ports ...................................................................................................................................................... 4
Control-panel view (color graphical display with keypad control panel, M652 models only) ................. 5
Control-panel view (touchscreen control panel, M653 models only) ......................................................... 7
How to use the touchscreen control panel ................................................................................. 9
Printer specications ............................................................................................................................................................. 10
Technical specications .................................................................................................................................... 10
Supported operating systems ......................................................................................................................... 12
Mobile printing solutions .................................................................................................................................. 14
Printer dimensions ............................................................................................................................................ 15
Power consumption, electrical specications, and acoustic emissions ................................................... 17
Operating-environment range ........................................................................................................................ 17
Printer hardware setup and software installation ............................................................................................................ 18
2 Paper trays .............................................................................................................................................................................................. 19
Introduction ............................................................................................................................................................................. 20
Load Tray 1 ............................................................................................................................................................................. 20
Introduction ........................................................................................................................................................ 20
Tray 1 paper orientation ................................................................................................................................... 22
Use alternative letterhead mode .................................................................................................................... 24
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 24
Load Tray 2 and the 550-sheet trays ................................................................................................................................. 25
Introduction ........................................................................................................................................................ 25
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 27
Use alternative letterhead mode .................................................................................................................... 29
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 29
Load the 2,000-sheet high-capacity input tray ................................................................................................................ 30
Introduction ........................................................................................................................................................ 30
High-capacity input tray paper orientation ................................................................................................... 32
ENWW iii
Use alternative letterhead mode .................................................................................................................... 34
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 34
Load and print envelopes ..................................................................................................................................................... 35
Introduction ........................................................................................................................................................ 35
Print envelopes .................................................................................................................................................. 35
Envelope orientation ......................................................................................................................................... 35
Load and print labels ............................................................................................................................................................. 36
Introduction ........................................................................................................................................................ 36
Manually feed labels ......................................................................................................................................... 36
Label orientation ............................................................................................................................................... 36
3 Supplies, accessories, and parts .......................................................................................................................................................... 37
Order supplies, accessories, and parts ............................................................................................................................... 38
Ordering .............................................................................................................................................................. 38
Supplies and accessories ................................................................................................................................. 38
Maintenance/long-life consumables .............................................................................................................. 39
Customer self-repair parts ............................................................................................................................... 40
Congure the HP toner-cartridge-protection supply settings ........................................................................................ 41
Introduction ........................................................................................................................................................ 41
Enable or disable the Cartridge Policy feature ............................................................................................. 41
Use the printer control panel to enable the Cartridge Policy feature .................................. 41
Use the printer control panel to disable the Cartridge Policy feature .................................. 41
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............ 42
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 43
Troubleshoot Cartridge Policy control panel error messages ............................................... 44
Enable or disable the Cartridge Protection feature ..................................................................................... 44
Use the printer control panel to enable the Cartridge Protection feature .......................... 44
Use the printer control panel to disable the Cartridge Protection feature .......................... 44
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature .... 45
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 46
Troubleshoot Cartridge Protection control panel error messages ....................................... 47
Replace the toner cartridges ................................................................................................................................................ 48
Toner-cartridge information ............................................................................................................................ 48
Remove and replace the cartridges ............................................................................................................... 49
Replace the toner-collection unit ........................................................................................................................................ 52
4 Print .......................................................................................................................................................................................................... 55
Print tasks (Windows) ............................................................................................................................................................ 56
How to print (Windows) .................................................................................................................................... 56
Automatically print on both sides (Windows) ............................................................................................... 57
Manually print on both sides (Windows) ........................................................................................................ 58
iv ENWW
Print multiple pages per sheet (Windows) .................................................................................................... 58
Select the paper type (Windows) .................................................................................................................... 58
Additional print tasks ........................................................................................................................................ 60
Print tasks (OS X) .................................................................................................................................................................... 61
How to print (OS X) ............................................................................................................................................ 61
Automatically print on both sides (OS X) ....................................................................................................... 61
Manually print on both sides (OS X) ................................................................................................................ 61
Print multiple pages per sheet (OS X) ............................................................................................................ 62
Select the paper type (OS X) ............................................................................................................................ 62
Additional print tasks ........................................................................................................................................ 63
Store print jobs on the printer to print later or print privately ........................................................................................ 64
Introduction ........................................................................................................................................................ 64
Create a stored job (Windows) ........................................................................................................................ 64
Create a stored job (OS X) ................................................................................................................................ 66
Print a stored job ............................................................................................................................................... 66
Delete a stored job ............................................................................................................................................ 67
Information sent to printer for Job Accounting purposes ........................................................................... 67
Mobile printing ........................................................................................................................................................................ 68
Introduction ........................................................................................................................................................ 68
Wireless Direct Print and NFC Printing ........................................................................................................... 68
HP ePrint via email ............................................................................................................................................ 69
HP ePrint software ............................................................................................................................................ 70
AirPrint ................................................................................................................................................................. 71
Android embedded printing ............................................................................................................................. 71
Print from the USB port ......................................................................................................................................................... 72
Introduction ........................................................................................................................................................ 72
Enable the USB port for printing ..................................................................................................................... 72
Print USB documents ........................................................................................................................................ 73
5 Manage the printer ................................................................................................................................................................................. 75
Advanced conguration with HP Embedded Web Server (EWS) .................................................................................... 76
Introduction ........................................................................................................................................................ 76
How to access the HP Embedded Web Server (EWS) .................................................................................. 76
HP Embedded Web Server features ............................................................................................................... 77
Information tab ............................................................................................................................. 78
General tab .................................................................................................................................... 78
Print tab .......................................................................................................................................... 79
Troubleshooting tab ..................................................................................................................... 80
Security tab .................................................................................................................................... 81
HP Web Services tab .................................................................................................................... 81
Networking tab .............................................................................................................................. 81
ENWW v
Other Links list ............................................................................................................................... 83
Congure IP network settings .............................................................................................................................................. 84
Printer sharing disclaimer ................................................................................................................................ 84
View or change network settings ................................................................................................................... 84
Rename the printer on a network .................................................................................................................. 85
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 86
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 86
Link speed and duplex settings ...................................................................................................................... 86
Printer security features ....................................................................................................................................................... 88
Introduction ........................................................................................................................................................ 88
Security statements .......................................................................................................................................... 88
IP Security ........................................................................................................................................................... 88
Assign an administrator password ................................................................................................................. 88
Encryption support: HP High Performance Secure Hard Disks .................................................................. 89
Lock the formatter ............................................................................................................................................ 90
Energy-conservation settings .............................................................................................................................................. 91
Introduction ........................................................................................................................................................ 91
Set the idle settings .......................................................................................................................................... 91
Set the sleep timer and congure the printer to use 1 watt or less of power ........................................ 91
HP Web Jetadmin ................................................................................................................................................................... 92
Software and rmware updates .......................................................................................................................................... 93
6 Solve problems ....................................................................................................................................................................................... 95
Customer support .................................................................................................................................................................. 96
Control panel help system .................................................................................................................................................... 97
Restore factory settings ........................................................................................................................................................ 98
Introduction ........................................................................................................................................................ 98
Method one: Restore factory settings from the printer control panel ...................................................... 98
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 98
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 100
Change the “Very Low” settings ................................................................................................................... 100
Order supplies ................................................................................................................................................. 100
Printer does not pick up paper or misfeeds .................................................................................................................... 101
Introduction ...................................................................................................................................................... 101
The printer does not pick up paper .............................................................................................................. 101
The printer picks up multiple sheets of paper ............................................................................................ 103
Clear paper jams .................................................................................................................................................................. 107
Introduction ...................................................................................................................................................... 107
Paper jam locations ........................................................................................................................................ 107
Auto-navigation for clearing paper jams ..................................................................................................... 108
vi ENWW
Experiencing frequent or recurring paper jams? ....................................................................................... 108
13.E1 output bin paper jam ........................................................................................................................... 109
13.A1 tray 1 paper jam .................................................................................................................................. 110
13.A2 tray 2 paper jam .................................................................................................................................. 112
13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam ................................................................................ 116
13.A 2000-sheet tray paper jam .................................................................................................................. 121
13.B9, 13.B2, 13.FF fuser paper jam ........................................................................................................... 125
13.B2 right door paper jam ........................................................................................................................... 128
Improve print quality ........................................................................................................................................................... 129
Introduction ...................................................................................................................................................... 129
Print from a dierent software program .................................................................................................... 129
Check the paper-type setting for the print job ........................................................................................... 129
Check the paper type setting (Windows) ................................................................................ 129
Check the paper type setting (OS X) ........................................................................................ 129
Check toner-cartridge status ........................................................................................................................ 130
Print a cleaning page ...................................................................................................................................... 130
Visually inspect the toner cartridge ............................................................................................................. 131
Check paper and the printing environment ................................................................................................ 131
Step one: Use paper that meets HP specications ............................................................... 131
Step two: Check the environment ............................................................................................ 131
Step three: Set the individual tray alignment ........................................................................ 132
Try a dierent print driver .............................................................................................................................. 132
Calibrate the printer to align the colors ....................................................................................................... 133
Image defects table ............................................................................................................................................................ 134
Solve wired network problems .......................................................................................................................................... 141
Introduction ...................................................................................................................................................... 141
Poor physical connection ............................................................................................................................... 141
The computer is using the incorrect IP address for the printer ............................................................... 141
The computer is unable to communicate with the printer ....................................................................... 142
The printer is using incorrect link and duplex settings for the network ................................................ 142
New software programs might be causing compatibility problems ...................................................... 142
The computer or workstation might be set up incorrectly ...................................................................... 142
The printer is disabled, or other network settings are incorrect ............................................................. 142
Solve wireless network problems ..................................................................................................................................... 143
Introduction ...................................................................................................................................................... 143
Wireless connectivity checklist ..................................................................................................................... 143
The printer does not print after the wireless conguration completes ................................................. 144
The printer does not print, and the computer has a third-party rewall installed .............................. 144
The wireless connection does not work after moving the wireless router or printer .......................... 144
Cannot connect more computers to the wireless printer ........................................................................ 144
The wireless printer loses communication when connected to a VPN .................................................. 145
ENWW vii
The network does not appear in the wireless networks list .................................................................... 145
The wireless network is not functioning ..................................................................................................... 145
Reduce interference on a wireless network ............................................................................................... 145
Index ........................................................................................................................................................................................................... 147
viii ENWW
1 Printer overview
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM652 or www.hp.com/support/colorljM653.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Printer views
13
12
11
1
10
2
4
5
6
8
3
7
9
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view (color graphical display with keypad control panel, M652 models only)
●
Control-panel view (touchscreen control panel, M653 models only)
Printer front view
1 Output bin
2 Control panel with color graphical display and keypad (M652 models only)
3 Hardware integration pocket for connecting accessory and third-party devices
4 Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
5 Right door (access to the fuser and for clearing jams)
6 Tray 1
7 On/o button
8 Tray 2
9 Model name
10 Front door (access to the toner cartridges)
11 Control panel with color touchscreen display (M653 models only)
12 Lower-right door (access for clearing jams)
13 1 x 550-sheet paper feeder, Tray 3 (included with the M653x model, optional for the other models)
2 Chapter 1 Printer overview ENWW
Printer back view
6
1
3
5
2
4
1 Formatter cover
2 Slot for a cable-type security lock
3 Formatter (contains the interface ports)
4 Left door (access to the toner-collection unit)
5 Power connection
6 Serial number and product number label
ENWW Printer views 3
Interface ports
3
2
1
1 Local area network (LAN) Ethernet 10/100/1000 network port
2 Hi-Speed USB 2.0 printing port
3 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
4 Chapter 1 Printer overview ENWW
Control-panel view (color graphical display with keypad control panel, M652 models
1
2
3
4
5
6
7
8
9
10
11
12
15
16
17
18
19
14
13
only)
Use the control panel to obtain printer and job status information and to congure the printer.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/colorljM652
or www.hp.com/support/colorljM653’ Select Manuals, and then select General reference.
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count
eld, display hidden errors, and restore the default settings (including the language and keyboard
layout).
2 Sign In or Sign Out icon Select the Sign In button to access secured features.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This icon displays only if the administrator has congured the printer to require permission for
access to features.
3 Applications area Select any of the icons to open the application.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
4
Home button
Returns to the Home screen
ENWW Printer views 5
5
Information button
Select the information button to access several types of printer information. Select the items on the
screen for the following information:
●
Display Language: Change the language setting for the current user session.
●
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device.
●
Wireless: View or change wireless connection settings (for the M652 model, only when an
optional wireless accessory is installed).
●
Ethernet: View or change Ethernet connection settings.
●
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
6
Help button
7
Back button
8 Up arrow button Navigates to the previous item or widget in the list, or increases the value of numeric items
9
Message Center
button
10
Left arrow button
11 OK button Saves the selected value for an item, activates a focused button, or clears an error condition when the
12
Right arrow button
13
Start button
14 Down arrow button Navigates to the next item or widget in the list, or decreases the value of numeric items
15
Cancel button
16
Clear button
17 Sign In or Sign Out button Press the Sign In button to access secured features.
Provides a list of help topics or information about a topic when using the Home screen, an app, an
option, or a feature
Backs up one level in the menu tree or backs up one numeric entry
Displays the Message Center
Navigates to the previous item, widget, or level in a menu tree (but does not exit the app), or decreases
the value of numeric items
condition is clearable
Navigates to the next item, widget, or level in a menu tree, or increases the value of numeric items
Starts the print job
Pauses the printer and displays a message conrming the job cancellation, if there is an active job
Clears the entire entry in an input eld
Press the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
18 Numeric keypad Enters numeric values
19 Home-screen page
indicator
Indicates the number of pages on the Home screen or in an application. The current page is
highlighted. Use the arrow buttons to scroll between pages.
6 Chapter 1 Printer overview ENWW
Control-panel view (touchscreen control panel, M653 models only)
2
3
4
6
8
7
1
5
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/colorljM652
or www.hp.com/support/colorljM653’ Select Manuals, and then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count
eld, display hidden errors, and restore the default settings (including the language and keyboard
layout).
2 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
3
Information button
Touch the information button to access a screen that provides access to several types of printer
information. Touch the buttons at the bottom of the screen for the following information:
●
Display Language: Change the language setting for the current user session.
●
Sleep Mode: Place the printer into sleep mode.
●
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
●
Wireless: View or change wireless connection settings (wireless models only).
●
Ethernet: View or change Ethernet connection settings.
●
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
4
Help button
Touch the Help button to open the embedded help system.
5 Current time Displays the current time.
ENWW Printer views 7
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
7 Home-screen page
indicator
8
Home button
Indicates the number of pages on the Home Screen or in an application. The current page is
highlighted. Swipe the screen sideways to scroll between pages.
Touch the Home button to return to the Home screen.
8 Chapter 1 Printer overview ENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 9
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name
Product number
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1 x 550-sheet paper feeder
NOTE: The M652n, M652dn
and M653dn models accept
up to two optional 1 x 550sheet feeders. Tray 3 is
included with the M653x
model, which can accept one
additional 1 x 550-sheet
paper feeder.
1 x 550-sheet paper feeder
with stand
3 x 550-sheet paper feeder
with stand
High-capacity input feeder
(HCI)
Automatic duplex printing Not supported
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
M652n
J7Z98A
Optional Optional Optional
Optional Optional Optional Optional
Optional Optional Optional Optional
Optional Optional Optional Optional
M652dn
J7Z99A
M653dn
J8A04A
M653x
J8A05A
Hi-Speed USB 2.0
Easy-access USB port for
printing without a computer
and upgrading the rmware
Hardware Integration Pocket
for connecting accessory and
third-party devices
HP Internal USB Ports Optional Optional Optional
10 Chapter 1 Printer overview ENWW
Model name
M652n
M652dn
M653dn
M653x
Product number
HP Jetdirect 3000w NFC/
Wireless Accessory for printing
from mobile devices
NOTE: For use in the
Hardware Integration Pocket.
The HP Jetdirect 3000w NFC/
Wireless Accessory requires
the HP Internal USB ports
accessory. The J8030A can
also be connected via the rear
host USB port. In that case the
HIP is not used.
Integrated HP and Wi-Fi Direct
functionality for printing from
mobile devices
HP Jetdirect 2900nw Print
Server accessory for wireless
connectivity
Memory 1 GB base memory
NOTE: The base memory is
expandable to 2 GB by adding
a DIMM memory module.
J7Z98A
Optional Optional Optional Optional
Not available Not available Not available
Optional Optional Optional Optional
J7Z99A
J8A04A
J8A05A
Mass storage 500 GB FIPS140 certied
hard-disk drive
Security HP Trusted Platform Module
for encrypting all data that
passes through the printer
Control-panel display and
input
Color touchscreen control
Print Prints 50 pages per minute
Prints 60 pages per minute
Easy-access USB printing (no
Store jobs in the printer
Color graphical display with
10-key keypad
panel
(ppm) on letter and 47 ppm
on A4-size paper
(ppm) on letter and 56 ppm
on A4-size paper
computer required)
memory to print later or print
privately
Optional Optional Optional Optional
Optional Optional Optional Optional
Not supported Not supported
Not supported Not supported
Not supported Not supported
Not supported Not supported
ENWW Printer specications 11
Supported operating systems
The following information applies to the printer-specic Windows PCL 6 and HP print drivers for OS X and to the
software installer.
Windows: The HP Software Installer installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print
driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with
optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for
this printer: www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet
or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not
included in the HP Software Installer.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table 1-1 Supported operating systems and print drivers
Operating system Print driver (for Windows, or the installer on
the web for OS X)
Windows® XP SP3, 32-bit
Windows Vista®, 32-bit
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
installed for this operating system as part of
the software installation.
installed for this operating system as part of
the software installation.
Notes
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system. Some
features of the print driver are not
supported.
Microsoft retired mainstream support for
Windows Vista in April 2012. HP will
continue to provide best eort support for
the discontinued Vista operating system.
Some features of the print driver are not
supported.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best eort support for
the discontinued Server 2003 operating
system. Some features of the print driver
are not supported.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
12 Chapter 1 Printer overview ENWW
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver (for Windows, or the installer on
the web for OS X)
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system. Some features of the print driver
are not supported.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system.
OS X 10.10 Yosemite, OS X 10.11 El Capitan,
OS X 10.12 Sierra
The HP print driver is available for download
from 123.hp.com/LaserJet. The HP installer
software for OS X is not included in the HP
Software Installer.
For OS X, download the installer from
123.hp.com/LaserJet.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download
the printer software.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM652 or
www.hp.com/support/colorljM653 for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows OS X
●
CD-ROM drive, DVD drive, or an Internet connection
●
Dedicated USB 1.1 or 2.0 connection or a network connection
●
400 MB of available hard-disk space
●
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
●
Internet connection
●
1 GB of available hard-disk space
ENWW Printer specications 13
Mobile printing solutions
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●
Wi-Fi Direct (wireless models only)
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
HP All-in-One Remote app for iOS and Android devices
●
HP ePrint software
●
Google Cloud Print
●
AirPrint
●
Android Printing
14 Chapter 1 Printer overview ENWW
Printer dimensions
Table 1-3 Dimensions for the n and dn models
Printer fully closed Printer fully opened
Height M652n and M652dn models: 482 mm (19 in)
M653dn models: 510 mm (20 in)
Depth 458 mm (18 in) 770 mm (30.3 in)
Width 510 mm (20 in) 963 mm (37.9 in)
Weight 26.8 kg (59 lb)
M652n and M652dn models: 482 mm (19 in)
M653dn models: 510 mm (20 in)
Table 1-4 Dimensions for the x model
Printer fully closed Printer fully opened
Height 510 mm (16.3 in) 510 mm (19.2 in)
Depth 458 mm (18 in) 770 mm (30.3 in)
Width 510 mm (20 in) 963 mm (37.9 in)
Weight 33.1 kg (72.9 lb)
Table 1-5 Dimensions for the 1 x 550-sheet paper feeder
Height 130 mm (5.1 in)
Depth Tray closed: 458 mm (18 in)
Tray opened: 770 mm (30.3 in)
Width Door closed: 510 mm (20.7 in)
Door opened: 510 mm (20.7 in)
Weight 6.3 kg (13.8 lb)
Table 1-6 Dimensions for the printer with one 1 x 550-sheet paper feeder
Printer fully closed Printer fully opened
Height M652n and M652dn models: 612 mm (14 in)
M653dn models: 640 mm (25.1 in)
M653x models: 770 mm (30.3 in)
Depth 458 mm (18 in) 770 mm (30.3 in)
Width 510 mm (20.7 in) 963 mm (37.9 in)
Weight 33.1 kg (72.9 lb)
M652n and M652dn models: 612 mm (14 in)
M653dn models: 640 mm (25.1 in)
M653x models: 770 mm (30.3 in)
ENWW Printer specications 15
Table 1-7 Dimensions for the 1 x 550-sheet paper feeder with stand
Height 450 mm (17.7 in)
Depth Tray closed: 657 mm (25.8 in)
Tray opened: 948 mm (37.3 in)
Width Door closed: 657 mm (25.8 in)
Door opened: 992 mm (39 in)
Weight 18.6 kg (41 lb)
Table 1-8 Dimensions for the printer and the 1 x 550-sheet paper feeder with stand
Printer and accessories fully closed Printer and accessories fully opened
Height M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Depth 657 mm (25.8 in) 948 mm (37.3 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 45.4 kg (100 lb)
M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Table 1-9 Dimensions for the 3 x 550-sheet paper feeder with stand
Height 450 mm (17.7 in)
Depth Tray closed: 657 mm (25.8 in)
Tray open: 984 mm (37.3 in)
Width Door closed: 657 mm (25.8 in)
Door open: 992 mm (39 in)
Weight 22.7 kg (50 lb)
Table 1-10 Dimensions for the printer and the 3 x 550-sheet paper feeder with stand
Printer and accessories fully closed Printer and accessories fully opened
Height M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Depth 657 mm (25.8 in) 984 mm (37.3 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 49.5 kg (109 lb)
M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Table 1-11 Dimensions for the High-capacity input feeder (HCI) with stand
Height 450 mm (17.7 in)
16 Chapter 1 Printer overview ENWW
Table 1-11 Dimensions for the High-capacity input feeder (HCI) with stand (continued)
Depth Tray closed: 657 mm (25.8 in)
Tray open: 967 mm (38 in)
Width Door closed: 657 mm (25.8 in)
Door open: 992 mm (39 in)
Weight 25.2 kg (55.5 lb)
Table 1-12 Dimensions for the printer and the High-capacity input feeder (HCI) with stand
Printer and accessories fully closed Printer and accessories fully opened
Height M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Depth 657 mm (25.8 in) 967 mm (38 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 52 kg (114.6 lb)
M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table
1-13 Operating-environment specications
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 10° to 30°C (50° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Printer specications 17
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653 for HP's all-inclusive help for the
printer. Find the following support:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
18 Chapter 1 Printer overview ENWW
2 Paper trays
●
Introduction
●
Load Tray 1
●
Load Tray 2 and the 550-sheet trays
●
Load the 2,000-sheet high-capacity input tray
●
Load and print envelopes
●
Load and print labels
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM652 or www.hp.com/support/colorljM653.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 19
Introduction
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
Load Tray 1
Introduction
The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m
(20 lb) paper or 10 envelopes.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
2
20 Chapter 2 Paper trays ENWW
3. Use the blue adjustment latch to spread the paper
guides to the correct size, and then load paper in
the tray. For information about how to orient the
paper, see Table 2-1 Tray 1 paper orientation
on page 22.
Make sure that the paper ts under the ll line on
the paper guides.
NOTE: The maximum stack height is 10 mm (0.4
in), or approximately 100 sheets of 75 g/m2 (20 lb)
paper.
4. Using the blue adjustment latch, adjust the side
guides so that they lightly touch the paper stack,
but do not bend it.
ENWW Load Tray 1 21
Tray 1 paper orientation
Table 2-1 Tray 1 paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 3 x 5, 4 x 6, 5 x 7, 5 x
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Ocio
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
(Postcard (JIS)), Double
Japan Postcard Rotated
(Double Postcard (JIS))
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Landscape 1-sided printing Letter, Legal, Executive,
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, B5 (JIS), Ocio (216
x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Statement, Ocio (8.5 x
13), 3 x 5, 4 x 6, 5 x 7, 5 x
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Ocio
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
(Postcard (JIS)), Double
Japan Postcard Rotated
(Double Postcard (JIS))
Face-down
Bottom edge leading into the printer
Face-up
Bottom edge leading into the printer
Face-down
Top edge toward the back of the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, B5 (JIS), Ocio (216
x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Face-up
Top edge toward the back of the printer
22 Chapter 2 Paper trays ENWW
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched Portrait and landscape 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 3 x 5, 4 x 6, 5 x 7, 5 x
8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Ocio
(216 x 340), 16K 195 x
270 mm, 16K 184 x 260
mm, 16K 197 x 273 mm,
Japanese Postcard
(Postcard (JIS)), Double
Japan Postcard Rotated
(Double Postcard (JIS))
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, B5 (JIS), Ocio (216
x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Holes toward the back of the printer
Holes toward the back of the printer
ENWW Load Tray 1 23
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Copy/Print or Print
●
Manage Trays
●
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
24 Chapter 2 Paper trays ENWW
Load Tray 2 and the 550-sheet trays
Introduction
The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays
hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
CAUTION: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Before loading paper, adjust the paper-width
guides by squeezing the blue adjustment latches
and sliding the guides to the size of the paper
being used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size
of the paper being used.
ENWW Load Tray 2 and the 550-sheet trays 25
4. Load paper into the tray. Check the paper to verify
X
Y
the guides lightly touch the stack, but do not bend
it. For information about how to orient the paper,
see Table 2-2 Tray 2 and the 550-sheet trays
paper orientation on page 27.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the
indentations or markings in the tray.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray. Be
sure that the top of the stack is below the tray full
indicator.
5. Close the tray.
6. The tray conguration message displays on the
printer control panel.
7. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
dierent paper size or type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
8. Select the correct type and size, and then touch
the OK button.
26 Chapter 2 Paper trays ENWW
Tray 2 and the 550-sheet trays paper orientation
Table 2-2 Tray 2 and the 550-sheet trays paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 4 x 6, 5 x 7, 5 x 8, A4,
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
x 15 cm, Ocio (216 x
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Double Japan Postcard
Rotated (Double
Postcard (JIS))
Landscape 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 4 x 6, 5 x 7, 5 x 8, A4,
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
x 15 cm, Ocio (216 x
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Double Japan Postcard
Rotated (Double
Postcard (JIS))
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, Ocio (216 x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Face-up
Top edge at the left side of the tray
Face-up
Top edge toward the back of the tray
Face-down
Top edge toward the back of the tray
ENWW Load Tray 2 and the 550-sheet trays 27
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched Portrait or landscape 1-sided printing Letter, Legal, Executive,
Statement, Ocio (8.5 x
13), 4 x 6, 5 x 7, 5 x 8, A4,
A5, A6, RA4, B5 (JIS), B6
(JIS), L (90 x 130 mm), 10
x 15 cm, Ocio (216 x
340), 16K 195 x 270
mm, 16K 184 x 260 mm,
16K 197 x 273 mm,
Double Japan Postcard
Rotated (Double
Postcard (JIS))
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, A5,
RA4, Ocio (216 x 340),
16K 195 x 270 mm,
16K 184 x 260 mm,
16K 197 x 273 mm
Holes toward the back of the tray
Holes toward the back of the tray
28 Chapter 2 Paper trays ENWW
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Copy/Print or Print
●
Manage Trays
●
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load Tray 2 and the 550-sheet trays 29
Load the 2,000-sheet high-capacity input tray
Introduction
The following information describes how to load paper into High-capacity input tray. This tray holds up to 2,000
sheets of 75 g/m2 (20 lb) paper.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Before loading paper, adjust the paper-width guide
by squeezing the blue adjustment latch and sliding
it to the size of the paper being used.
30 Chapter 2 Paper trays ENWW
3. Rotate the paper-stop lever to the correct position
for the paper being used.
4. Load paper into the tray. Check the paper to verify
the guides lightly touch the stack, but do not bend
it. For information about how to orient the paper,
see Table 2-3 High-capacity input tray paper
orientation on page 32.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray. Be
sure that the top of the stack is below the tray full
indicator.
5. Close the tray.
ENWW Load the 2,000-sheet high-capacity input tray 31
6. The tray conguration message displays on the
printer control panel.
7. Touch the OK button to accept the detected type
and size, or touch the Modify button to choose a
dierent paper size or type.
High-capacity input tray paper orientation
Table 2-3 High-capacity input tray paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing Letter, Legal, A4 Face-up
Top edge at the left side of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, A4 Face-down
Top edge at the left side of the tray
Landscape 1-sided printing Letter, Legal, A4 Face-up
Top edge toward the back of the tray
32 Chapter 2 Paper trays ENWW
Table 2-3 High-capacity input tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Prepunched Portrait or landscape 1-sided printing Letter, Legal, A4 Holes toward the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Letter, Legal, A4 Face-down
Top edge toward the back of the tray
Letter, Legal, A4 Holes toward the back of the tray
ENWW Load the 2,000-sheet high-capacity input tray 33
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Copy/Print or Print
●
Manage Trays
●
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
34 Chapter 2 Paper trays ENWW
Load and print envelopes
Introduction
The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray
1 holds up to 10 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Tray Envelope size How to load
Tray 1 Envelope #9, Envelope #10, Envelope
Monarch, Envelope B5, Envelope C5,
Envelope C6, Envelope DL
Face-down
Top edge toward the front of the printer
ENWW Load and print envelopes 35
Load and print labels
Introduction
The following information describes how to print and load labels.
To print on sheets of labels, use Tray 2 or one of the 550-sheet trays. Tray 1 does not support labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,
and then load the labels into the tray after sending the print job to the printer. When using manual feed, the
printer waits to print the job until it detects that the tray has been opened.
Manually feed labels
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is congured for
the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is
congured for labels, the printer will print from Tray 2. If Tray 3 is installed and congured for labels, but
Tray 2 is not congured for labels, the printer will print from Tray 3.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the Print button to print the job.
Label orientation
Tray How to load labels
Tray 2 and the 550sheet trays
Face-up
Top edge toward the right of the printer
36 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts
●
Order supplies, accessories, and parts
●
Congure the HP toner-cartridge-protection supply settings
●
Replace the toner cartridges
●
Replace the toner-collection unit
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM652 or www.hp.com/support/colorljM653.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 37
Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the
printer IP address or host name in the address/URL eld. The EWS
contains a link to the HP SureSupply Web site, which provides
options for purchasing Original HP supplies.
Supplies and accessories
Item Description Cartridge number Part number
Supplies
HP 655A Black Original LaserJet Toner
Cartridge
HP 656X High Yield Black Original
LaserJet Toner Cartridge
HP 655A Cyan Original LaserJet Toner
Cartridge
HP 656X High Yield Cyan Original
LaserJet Toner Cartridge
HP 656X Yellow Original LaserJet Toner
Cartridge
HP 656X High Yield Yellow Original
LaserJet Toner Cartridge
HP 656X Magenta Original LaserJet
Toner Cartridge
HP 656X High Yield Magenta Original
LaserJet Toner Cartridge
Accessories
HP Color LaserJet 550-sheet Paper
Tray
Standard-yield replacement black toner
cartridge
High-yield replacement black toner
cartridge
Standard-yield replacement cyan toner
cartridge
High-yield replacement cyan toner
cartridge
Standard-yield replacement yellow
toner cartridge
High-yield replacement yellow toner
cartridge
Standard-yield replacement magenta
toner cartridge
High-yield replacement magenta toner
cartridge
Optional 550-sheet paper feeder
NOTE: The printer supports up to two
1 x 550-sheet paper feeders unless
other input devices are present.
655A CF450A
656X CF460X
655A CF451A
656X CF461X
655A CF452A
656X CF462X
655A CF453A
656X CF463X
Not applicable P1B09A
HP Color LaserJet 550-sheet Paper
Tray with Stand
HP Color LaserJet 3 x 550-sheet Paper
Tray with Stand
HP Color LaserJet High Capacity Paper
Feeder with Stand
Optional 550-sheet paper feeder with
stand
Optional 3 x 550-sheet paper feeder
with stand to support the printer
Optional 2,000-sheet paper feeder and
550-sheet paper feeder with stand to
support the printer
Not applicable P1B10A
Not applicable P1B11A
Not applicable P1B12A
38 Chapter 3 Supplies, accessories, and parts ENWW
Item Description Cartridge number Part number
HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable J8031A
HP Jetdirect 3000w NFC/Wireless
Accessory
NOTE: For use in the Hardware
Integration Pocket. The HP Jetdirect
3000w NFC/Wireless Accessory
requires the HP Internal USB ports
accessory (B2L28A). The J8031A can
also be connected via the rear host USB
port. in that case, the HIP is not used.
HP Trusted Platform Module Automatically encrypts all data that
HP Internal USB ports Two optional USB ports for connecting
HP Secure High Performance Hard Disk
Drive
HP 1GB DDR3 x32 144-Pin 800MHz
SODIMM
Wi-Fi direct accessory for “touch”
printing from mobile devices
passes through the printer
third-party devices
Optional 500 GB FIPS140 certied hard
drive
Optional DIMM for expanding the
memory
Maintenance/long-life consumables
Maintenance/LLC Kit
HP LaserJet 110V Maintenance Kit P1B91A
HP LaserJet 220V Maintenance Kit P1B92A
HP LaserJet Image Transfer Belt Kit P1B93A
HP LaserJet Toner Collection Unit P1B94A
MP Roller kit P1B96A
1
HP Maintenance/Long Life Consumables (LLC) life specications are estimations based on the LLC life test conditions listed below. Actual
individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied
guarantee or warrantable.
Part number Estimated life
Not applicable J8030A
Not applicable F5S62A
Not applicable B5L28A
Not applicable B5L29A
Not applicable E5K48A
150,000 pages
150,000 pages
150,000 pages
100,000 pages
150,000 pages
1
*
*
*
*
*
*
The LLC life test conditions
●
Print coverage: 5% evenly distributed across the page
●
Environment: 17° to 25°C (62.6° to 77°F); 30%-70% relative humidity (RH)
●
Media size: Letter/A4
●
Media weight: 75 g/m2 (20 lb) plain media
●
Job size: 4 pages
●
Short edge feed (A3) (i.e., Legal size media)
Factors that can reduce life from the conditions above:
ENWW Order supplies, accessories, and parts 39
●
Media narrower than Letter/A4 widths (thermal slow downs equal more rotations)
●
Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components)
●
Print jobs smaller than 4 pages (smaller jobs mean more thermal cycling and more rotations)
Customer self-repair parts
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and
www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.
●
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP printer warranty.
●
Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the printer warranty period.
Item Description Self-replacement options Part number
1 x 550-sheet paper feeder Replacement 1 x 550-sheet paper tray Mandatory P1B09-67901
Secure Hard Disk Drive Replacement hard disk drive Mandatory B5L29-67903
1GB 90-Pin DDR3 x32 800 MHz SODIMM Replacement memory DIMM Mandatory E5K48-67902
Trusted Platform Module Replacement Trusted Platform Module Mandatory F5S62-61001
HP Jetdirect 2900nw Print Server Replacement USB wireless print server
accessory
HP Jetdirect 3000w NFC/Wireless
Accessory
Control Panel Kit (M653 models) Replacement control panel Mandatory 5851-7252
Control Panel Kit (M652 models) Replacement control panel Mandatory 5851-7253
Replacement Wireless Direct Print
accessory for “touch” printing from mobile
devices
Mandatory J8031-61001
Mandatory J8030-61001
40 Chapter 3 Supplies, accessories, and parts ENWW
Congure the HP toner-cartridge-protection supply settings
●
Introduction
●
Enable or disable the Cartridge Policy feature
●
Enable or disable the Cartridge Protection feature
Introduction
Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and
protect the cartridges that are installed from theft. These features are available with HP FutureSmart versions 3
and later.
●
Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only
genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible
print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel
displays a message that the cartridge is unauthorized and it provides information explaining how to
proceed.
●
Cartridge Protection: This feature permanently associates toner cartridges with a specic printer, or eet of
printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When
this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into
an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel
displays a message that the cartridge is protected, and it provides information explaining how to proceed.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature o does not turn o protection for cartridges that are currently installed.
Both features are o by default. Follow these procedures to enable or disable them.
Enable or disable the Cartridge Policy feature
NOTE: Enabling or disabling this feature might require entering an administrator password.
Use the printer control panel to enable the Cartridge Policy feature
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Manage Supplies
●
Cartridge Policy
3. Select Authorized HP.
Use the printer control panel to disable the Cartridge Policy feature
NOTE: Enabling or disabling this feature might require entering an administrator password.
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
ENWW Congure the HP toner-cartridge-protection supply settings 41
●
1
2
Manage Supplies
●
Cartridge Policy
3. Select O.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
2 Touchscreen control panel
1. Open the HP Embedded Web Server (EWS):
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list.
5. Click the Apply button to save the changes.
42 Chapter 3 Supplies, accessories, and parts ENWW
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
1
2
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
2 Touchscreen control panel
1. Open the HP Embedded Web Server (EWS):
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select O from the Cartridge Policy drop-down list.
5. Click the Apply button to save the changes.
ENWW Congure the HP toner-cartridge-protection supply settings 43
Troubleshoot Cartridge Policy control panel error messages
Error message Description Recommended action
10.0X.30 Unauthorized <Color> Cartridge The administrator has congured this
printer to use only genuine HP supplies that
are still under warranty. The cartridge must
be replaced to continue printing.
Enable or disable the Cartridge Protection feature
NOTE: Enabling or disabling this feature might require entering an administrator password.
Use the printer control panel to enable the Cartridge Protection feature
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Manage Supplies
●
Cartridge Protection
3. Select Protect Cartridges.
4. When the printer prompts to conrm, select Continue to enable the feature.
Replace the cartridge with a genuine HP
toner cartridge.
If you believe you purchased a genuine HP
supply, visit www.hp.com/go/anticounterfeit
to determine if the toner cartridge is a
genuine HP cartridge, and learn what to do
if it is not a genuine HP cartridge.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature o does not turn o protection for cartridges that are currently installed.
Use the printer control panel to disable the Cartridge Protection feature
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Manage Supplies
●
Cartridge Protection
3. Select O.
44 Chapter 3 Supplies, accessories, and parts ENWW
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
1
2
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
2 Touchscreen control panel
1. Open the HP Embedded Web Server (EWS):
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select Protect cartridges from the Cartridge Protection drop-down list.
5. Click the Apply button to save the changes.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature o does not turn o protection for cartridges that are currently installed.
ENWW Congure the HP toner-cartridge-protection supply settings 45
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
1
2
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
2 Touchscreen control panel
1. Open the HP Embedded Web Server (EWS):
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select O from the Cartridge Protection drop-down list.
5. Click the Apply button to save the changes.
46 Chapter 3 Supplies, accessories, and parts ENWW
Troubleshoot Cartridge Protection control panel error messages
Error message Description Recommended action
10.0X.57 Protected <Color> Cartridge The cartridge can only be used in the printer
or eet of printers that initially protected it
using HP Cartridge Protection.
The Cartridge Protection feature allows an
administrator to restrict cartridges to work
in only one printer or eet of printers. The
cartridge must be replaced to continue
printing.
Replace the cartridge with a new toner
cartridge.
ENWW Congure the HP toner-cartridge-protection supply settings 47
Replace the toner cartridges
Toner-cartridge information
This printer indicates when the toner-cartridge level is low and very low. The actual toner-cartridge life remaining
can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C),
and black (K). The toner cartridges are inside the front door.
Item Description Cartridge number Part number
HP 655A Black Original LaserJet
Toner Cartridge
HP 656X High Yield Black
Original LaserJet Toner Cartridge
HP 655A Cyan Original LaserJet
Toner Cartridge
HP 656X High Yield Cyan
Original LaserJet Toner Cartridge
HP 655A Yellow Original
LaserJet Toner Cartridge
HP 656X High Yield Yellow
Original LaserJet Toner Cartridge
HP 655A Magenta Original
LaserJet Toner Cartridge
HP 656X High Yield Magenta
Original LaserJet Toner Cartridge
Standard-yield replacement
black toner cartridge
High-yield replacement black
toner cartridge
Standard-yield replacement
cyan cartridge
High-yield replacement cyan
toner cartridge
Standard-yield replacement
yellow toner cartridge
High-yield replacement yellow
toner cartridge
Standard-yield replacement
magenta toner cartridge
High-yield replacement
magenta toner cartridge
655A CF450A
656X CF460X
655A CF451A
656X CF461X
655A CF452A
656X CF462X
655A CF453A
656X CF463X
NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For
more information, go to www.hp.com/go/learnaboutsupplies.
Do not remove the toner cartridge from its package until it is time to replace it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of
time.
The following illustration shows the toner-cartridge components.
48 Chapter 3 Supplies, accessories, and parts ENWW
1 Handle
2 Imaging drum
3 Protective shield
4 Memory chip
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
Remove and replace the cartridges
1. Open the front door.
ENWW Replace the toner cartridges 49
2. Grasp the handle of the used toner cartridge and
2
1
3
4
pull out to remove it.
3. Remove the new toner cartridge from its
packaging by removing the plastic end caps,
removing the cartridge from the plastic bag, and
then removing the orange protective shield. Save
all packaging for recycling the used toner
cartridge.
NOTE: Avoid touching the green imaging drum.
Fingerprints on the imaging drum can cause print
defects.
4. Hold both ends of the toner cartridge and rock it
5-6 times.
50 Chapter 3 Supplies, accessories, and parts ENWW
5. Support the toner cartridge underneath with one
hand while holding the cartridge handle with the
other. Align the toner cartridge with its slot on the
shelf, and then insert the toner cartridge into the
printer.
NOTE: Avoid touching the green imaging drum.
Fingerprints on the imaging drum can cause print
defects.
6. Close the front door.
ENWW Replace the toner cartridges 51
Replace the toner-collection unit
Replace the toner collection unit when the control panel prompts you.
NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner collection unit
and reuse it. Doing so could lead to toner being spilled inside the printer, which could result in reduced print
quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling.
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
1. Open the front door.
2. Open the left door.
52 Chapter 3 Supplies, accessories, and parts ENWW
3. Grasp the top of the toner-collection unit and
remove it from the printer.
4. Remove the new toner-collection unit from its
packaging.
5. Install the new unit into the printer. Make sure the
toner-collection unit is rmly in place.
ENWW Replace the toner-collection unit 53
6. Close the left door.
NOTE: If the toner-collection unit is not installed
correctly, the left door does not close completely.
To recycle the used toner-collection unit, follow the
instructions included with the new toner-collection
unit.
7. Close the front door.
54 Chapter 3 Supplies, accessories, and parts ENWW
4 Print
●
Print tasks (Windows)
●
Print tasks (OS X)
●
Store print jobs on the printer to print later or print privately
●
Mobile printing
●
Print from the USB port
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM652 or www.hp.com/support/colorljM653.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 55
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
NOTE: The print driver might look dierent than what is shown here, but the steps are the same.
56 Chapter 4 Print ENWW
3. Clickthe tabs in the print driver to congure the available options. For example, set the paper orientation on
the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.
ENWW Print tasks (Windows) 57
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click the Finishing tab.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
58 Chapter 4 Print ENWW
3. Click the Paper/Quality tab.
4. From the Paper type drop-down, select the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and then click OK.
8. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
9. Load the tray with the specied type and size of paper, and then close the tray.
10. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent
paper size or type.
11. Select the correct type and size, and then touch the OK button.
ENWW Print tasks (Windows) 59
Additional print tasks
Go to www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653.
Instructions are available for performing specic print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to t a specic paper size
●
Print the rst or last pages of the document on dierent paper
●
Print watermarks on a document
60 Chapter 4 Print ENWW
Print tasks (OS X)
How to print (OS X)
The following procedure describes the basic printing process for OS X.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (OS X)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
ENWW Print tasks (OS X) 61
Print multiple pages per sheet (OS X)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (OS X)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all
printers.
●
Media Type: Select the option for the type of paper for the print job.
●
Print Quality: Select the resolution level for the print job.
●
Edge-To-Edge Printing: Select this option to print close to the paper edges.
●
EconoMode: Select this option to conserve toner when printing drafts of documents.
5. Click the Print button.
62 Chapter 4 Print ENWW
Additional print tasks
Go to www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653.
Instructions are available for performing specic print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to t a specic paper size
●
Print the rst or last pages of the document on dierent paper
●
Print watermarks on a document
ENWW Print tasks (OS X) 63
Store print jobs on the printer to print later or print privately
Introduction
The following information provides procedures for creating and printing documents that are stored on the
printer. These jobs can be printed at a later time or printed privately.
●
Create a stored job (Windows)
●
Create a stored job (OS X)
●
Print a stored job
●
Delete a stored job
●
Information sent to printer for Job Accounting purposes
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
NOTE: The print driver might look dierent than what is shown here, but the steps are the same.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
dierent software programs).
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
64 Chapter 4 Print ENWW
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
●
Proof and Hold: Print and proof one copy of a job, and then print more copies.
●
Personal Job: The job does not print until you request it at the printer control panel. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.
●
Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
●
Stored Job: Store a job on the printer and allow other users to print the job at any time. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN at
the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
●
Use Job Name + (1-99): Append a unique number to the end of the job name.
●
Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.
7. For information about how to print the job, see the topic for "Print a stored job."
ENWW Store print jobs on the printer to print later or print privately 65
Create a stored job (OS X)
Store jobs on the printer for private or delayed printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
●
Proof and Hold: Print and proof one copy of a job, and then print more copies.
●
Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identication number (PIN), provide the required PIN at the control panel. The print job
is deleted from memory after it prints and is lost if the printer loses power.
●
Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later.
●
Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a
personal identication number (PIN), the person who prints the job must provide the required PIN at
the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
●
●
6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type a 4-
digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts
them to enter this PIN number.
7. Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. To adjust the number of copies, select the number of copies eld in the bottom-left corner of the screen.
Use the keypad to enter the number of copies to print.
Use Job Name + (1-99): Append a unique number to the end of the job name.
Replace Existing File: Overwrite the existing stored job with the new one.
6. Select Print to print the job.
66 Chapter 4 Print ENWW
Delete a stored job
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest. To change the number of jobs that the
printer can store, complete the following procedure:
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Copy/Print or Print
●
Manage Stored Jobs
●
Temporary Job Storage Limit
3. Use the keypad to enter the number of jobs that the printer stores.
4. Select Done to save the setting.
Use the following procedure to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage.
3. Select Choose, and then select the name of the folder where the job is stored.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5.
Select the Trash icon to delete the job.
Information sent to printer for Job Accounting purposes
Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name
from which the job originated that may be used for job accounting purposes, as determined by the Administrator
of the printing device. This same information may also be stored with the job on the mass storage device (e.g.,
disk drive) of the printing device when using the job storage feature.
ENWW Store print jobs on the printer to print later or print privately 67
Mobile printing
Introduction
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●
Wireless Direct Print and NFC Printing
●
HP ePrint via email
●
HP ePrint software
●
AirPrint
●
Android embedded printing
Wireless Direct Print and NFC Printing
HP provides Wireless Direct Print and NFC (Near Field Communication) printing for printers with a supported
HP Jetdirect 3000w NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers
that include a hardware-integration pocket (HIP).
Wireless Direct Print and NFC printing enable Wi-Fi capable (mobile) devices to make a wireless network
connection directly to the printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use Wireless Direct Print to print wirelessly from the following devices:
●
iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
●
Android mobile devices using the HP ePrint App or the Android embedded print solution
●
PC and Mac devices using the HP ePrint Software
For more information on wireless printing, go to www.hp.com/go/wirelessprinting.
NFC and Wireless Direct Print capabilities can be enabled or disabled from the printer control panel.
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Networking
●
Wireless Direct
●
Status
3. Select On, and then select OK to enable wireless printing.
68 Chapter 4 Print ENWW
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
1
2
provide each printer a unique Wireless Direct Name for easier printer identication for HP Wireless Direct
printing. The Wireless network names, e.g., Wireless, WiFi Direct, etc. are available on the Information screen by
selecting the Information icon, and then selecting the Network icon or the Wireless icon.
Complete the following procedure to change the printer Wireless Direct name:
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Networking
●
Wireless Direct
●
Wireless Direct Name
3. Use the keypad to change the name in the Wireless Direct Name text eld. Select OK.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email enabled device.
To use HP ePrint, the printer must meet these requirements:
●
The printer must be connected to a wired or wireless network and have Internet access.
●
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
2 Touchscreen control panel
1. Open the HP Embedded Web Server (EWS):
ENWW Mobile printing 69
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable printer. This software makes it easy to nd HP ePrint-enabled printers that are registered to your
HP Connected account. The target HP printer can be located in the oce or at locations across the globe.
●
Windows: After installing the software, open the Print option from within your application, and then select
HP ePrint from the installed printers list. Click the Properties button to congure print options.
●
OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom
left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or
WAN) to products that support UPD PostScript®.
Windows and OS X both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and OS X also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.
NOTE: The HP ePrint software is a PDF workow utility for OS X, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
70 Chapter 4 Print ENWW
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running OS X 10.7 Lion and
newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
●
Mail
●
Photos
●
Safari
●
iBooks
●
Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/LaserJetMobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The printer must be connected to the same network (sub-net) as the Android device.
The print solution is built into the many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/LaserJetMobilePrinting.
ENWW Mobile printing 71
Print from the USB port
1
2
Introduction
This printer features easy-access USB printing, for quickly printing les without sending them from a computer.
The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following
types of les:
●
.pdf
●
.prn
●
.pcl
●
.ps
●
.cht
Enable the USB port for printing
The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following
methods to enable the port:
Method one: Enable the USB port from the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
USB Settings
●
Print From USB Drive Settings
●
Enable Print From USB Drive
3. Select the Enabled option.
Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only)
NOTE: The steps vary according to the type of control panel.
72 Chapter 4 Print ENWW
1 Keypad control panel
2 Touchscreen control panel
1. Open the HP Embedded Web Server (EWS):
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Copy/Print tab.
3. On the left side of the screen, click Retrieve from USB Setup.
4. Select the Enable Retrieve from USB check box.
5. Click Apply.
Enter key on the computer keyboard. The EWS opens.
Print USB documents
1. Insert the USB ash drive into the easy-access USB port.
NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the
cover straight out to remove it.
2. From the Home screen on the printer control panel, select Print.
3. Select Print from USB Drive.
4. Select Choose, and then select the name of the document to print. Select Select.
NOTE: The document might be in a folder. Open folders as necessary.
5. To adjust the number of copies, touch the number of copies eld in the bottom-left corner of the screen.
Use the keypad to enter the number of copies to print.
6. Press the Start button or touch Print to print the document.
ENWW Print from the USB port 73
74 Chapter 4 Print ENWW
5 Manage the printer
●
Advanced conguration with HP Embedded Web Server (EWS)
●
Congure IP network settings
●
Printer security features
●
Energy-conservation settings
●
HP Web Jetadmin
●
Software and rmware updates
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM652 or www.hp.com/support/colorljM653.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 75
Advanced conguration with HP Embedded Web Server (EWS)
1
2
●
Introduction
●
How to access the HP Embedded Web Server (EWS)
●
HP Embedded Web Server features
Introduction
Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control
panel.
●
View printer status information
●
Determine the remaining life for all supplies and order new ones
●
View and change tray congurations
●
View and change the printer control-panel menu conguration
●
View and print internal pages
●
Receive notication of printer and supplies events
●
View and change network conguration
The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded
Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the
HP Embedded Web Server.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.
How to access the HP Embedded Web Server (EWS)
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
76 Chapter 5 Manage the printer ENWW
2 Touchscreen control panel
Windows® 7
1.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to
select the Ethernet menu. Press the OK button to open the menu and display the IP address or host
name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the Network
icon to display the IP address or host name.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
To use the HP Embedded Web Server, the browser must meet the following requirements:
●
Internet Explorer (version 8.x or greater)
●
Google Chrome (version 34.x or greater)
●
Firefox (version 20.x or greater)
Windows® 8 or greater
●
Internet Explorer (version 9.x or greater)
●
Google Chrome (version 34.x or greater)
●
Firefox (version 20.x or greater)
OS X
●
Safari (version 5.x or greater)
●
Google Chrome (version 34.x or greater)
Linux
●
Google Chrome (version 34.x or greater)
●
Firefox (version 20.x or greater)
HP Embedded Web Server features
●
Information tab
●
General tab
●
Print tab
●
Troubleshooting tab
●
Security tab
●
HP Web Services tab
ENWW Advanced conguration with HP Embedded Web Server (EWS) 77
●
●
Information tab
Table 5-1 HP Embedded Web Server Information tab
Menu Description
Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The page
Job Log Shows a summary of all jobs the printer has processed.
Conguration Page Shows the information found on the conguration page.
Supplies Status Page Shows the status of the supplies for the printer.
Event Log Page Shows a list of all printer events and errors. Use the HP Instant Support link (in the Other
Usage Page Shows a summary of the number of pages the printer has printed, grouped by size, type,
Device Information Shows the printer network name, address, and model information. To customize these
Networking tab
Other Links list
also shows the type and size of paper set for each tray. To change the default settings, click
the Change Settings link.
Links area on all HP Embedded Web Server pages) to connect to a set of dynamicweb
pages that help solve problems. These pages also show additional services available for
the printer.
and paper print path.
entries, click the Device Information menu on the General tab.
General tab
Table
Control Panel Snapshot Shows an image of the current screen on the control panel display.
Print Upload a print-ready le from the computer to print. The printer uses the default print
settings to print the le.
Printable Reports and Pages Lists the internal reports and pages for the printer. Select one or more items to print or
view.
Open Source Licenses Shows a summary of the licenses for open source software programs that can be used
with the printer.
5-2 HP Embedded Web Server General tab
Menu Description
Alerts Setup email alerts for various printer and supplies events.
Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel.
NOTE: Congure settings on this screen, or the HP Embedded Web Server provides more
advanced conguration options than are available through the Administration menu.
General Settings Congure how the printer recovers from jams and whether copy jobs initiated at the printer
control panel take priority over print jobs.
AutoSend Congure the printer to send automated emails regarding printer conguration and
supplies to specic email addresses.
Edit Other Links Add or customize a link to another website. This link displays in the footer area on all
HP Embedded Web Server pages.
78 Chapter 5 Manage the printer ENWW
Table 5-2 HP Embedded Web Server General tab (continued)
Menu Description
Print tab
Ordering Information Enter information about ordering replacement toner cartridges. This information displays
Device Information Name the printer and assign an asset number to it. Enter the name of the primary contact
Language Set the language in which to display the HP Embedded Web Server information.
Date/Time Settings Set the date and time or synchronize with a network time server.
Energy Settings Set or edit a wake time, sleep time, and sleep delay for the printer. Set a dierent schedule
Backup and Restore Create a backup le that contains printer and user data. If necessary, use this le to restore
Reset Factory Settings Restore printer settings to the factory defaults.
Solution Installer Install third-party software packages that extend or modify the functionality of the printer.
Firmware Upgrade Download and install printer rmware upgrade les.
Quota and Statistics Services Provides connection information about third-party job-statistics services.
Table
5-3 HP Embedded Web Server Print tab
on the supplies status page.
who will receive information about the printer.
for each day of the week and for holidays.
Set which interactions with the printer cause it to wake from sleep mode.
data to the printer.
Menu Description
Print from USB drive settings Enable or disable the Print from USB Drive menu on the control panel.
Manage Stored Jobs Enable or disable the ability to store jobs in the printer memory.
Congure job-storage options.
Default Print Options Congure the default options for print jobs.
Adjust Paper Types Override the factory-default mode settings if print quality problems occur when using a
specic paper type.
Restrict Color
(Color printers only)
PCL and PostScript Settings Adjust the PCL and PostScript settings for all print jobs.
Permit or restrict color printing.
Specify permissions for individual users or for jobs that are sent from specic software
programs.
ENWW Advanced conguration with HP Embedded Web Server (EWS) 79
Table 5-3 HP Embedded Web Server Print tab (continued)
Menu Description
Print Quality Congure the print quality settings, including the following:
Manage Supplies Congure how the printer reacts when supplies reach a Very Low state.
Manage Trays Congure settings for paper trays.
Troubleshooting tab
Table 5-4 HP Embedded Web Server Troubleshooting tab
Menu Description
General Troubleshooting Select from a variety of reports and tests to help solve problems with the printer.
●
General print-quality settings
●
Default color settings
●
Default image registration settings
●
Auto sense behavior
●
Default paper types
●
Default optimization settings
Online Help Link to HP cloud-based online help to assist in troubleshooting printing issues.
Retrieve Diagnostic Data
NOTE: This item is available only if an
administrator password is set from the
Security tab.
Calibration/Cleaning
(Color printers only)
Firmware Upgrade Download and install printer rmware upgrade les.
Restore Factory Settings Restore printer settings to factory defaults.
Export printer information to a le that can be useful for detailed problem analysis.
Enable the automatic cleaning feature, create and print the cleaning page, and select an
option to calibrate the printer immediately.
80 Chapter 5 Manage the printer ENWW
Security tab
Table 5-5 HP Embedded Web Server Security tab
Menu Description
General Security Settings for general security, including the following:
●
Congure an administrator password to restrict access to certain features on the
printer.
●
Set PJL password for processing PJL commands.
●
Set le system access and rmware upgrade security.
●
Enable or disable the Host USB port on the control panel or the USB connectivity port
on the formatter for printing directly from a computer.
●
View the status of all security settings.
Account Policy Enable administrator account settings.
Access Control Congure access to printer functions for specic individuals or groups, and select the
method individuals use to sign in to the printer.
Protect Stored Data Congure and manage the internal hard drive for the printer.
Congure settings for jobs that are stored on the printer hard drive.
Certicate Management Install and manage security certicates for access to the printer and the network.
Web Service Security Allow resources on this printer to be accessed by web pages from dierent domains. If no
Self Test Verify that the security functions are running according to expected system parameters.
HP Web Services tab
Use the HP Web Services tab to congure and enable HP Web Services for this printer. It is necessary to Enable
HP Web Services to use the HP ePrint feature.
Table
5-6 HP Embedded Web Server HP Web Services tab
Menu Description
Web Services Setup Connect this printer to HP Connected on the web by enabling HP Web Services.
Web Proxy Congure a proxy server if there are issues enabling HP Web Services or connecting the
HP JetAdvantage Access solutions that extend the capabilities of the printer
Networking tab
Use the Networking tab to congure and secure network settings for the printer when it is connected to an IPbased network. This tab does not display if the printer is connected to other types of networks.
sites are added to the list, then all sites are trusted.
printer to the Internet.
5-7 HP Embedded Web Server Networking tab
Table
Menu Description
Conguration
ENWW Advanced conguration with HP Embedded Web Server (EWS) 81
Table 5-7 HP Embedded Web Server Networking tab (continued)
Menu Description
Wireless Direct Congure Wireless Direct settings for printers that include embedded Wireless Direct
TCP/IP Settings Congure TCP/IP settings for IPv4 and IPv6 networks.
Network Settings Congure IPX/SPX, AppleTalk, DLC/LLC, and SNMP settings, depending on the print server
Other Settings Congure general printing protocols and services supported by the print server. The
AirPrint Enable, set up, or disable network printing from Apple supported printers.
Select Language Change the language displayed by the HP Embedded Web Server. This page displays if the
Google Cloud Print
Setup Set up Google Cloud Print options.
Web Proxy Congure proxy settings.
Security
Settings View and restore current security settings to factory-default values.
printing or that have a wireless accessory installed.
NOTE: The conguration options available depend on the print server model.
NOTE: The conguration options available depend on the print server model.
model.
available options depend on the print server model, but can include rmware update, LPD
queues, USB settings, support information, and refresh rate.
web pages support multiple languages. Optionally, select supported languages through
language-preference settings in the browser.
Congure security settings using the Security Conguration Wizard.
NOTE: Do not use the Security Conguration Wizard to congure security settings using
network-management applications, such as HP Web Jetadmin.
Authorization Control conguration management and use of this printer, including the following:
●
Set or change the administrator password to control access to conguration
parameters.
●
Request, install, and manage digital certicates on the HP Jetdirect print server.
●
Limit host access to this printer through an Access Control List (ACL) (for selected
print servers on IPv4 networks only).
Secure Communication Congure security settings.
Mgmt. Protocols Congure and manage security protocols for this printer, including the following:
●
Set the security management level for the HP Embedded Web Server, and control
trac over HTTP and HTTPS.
●
Congure the SNMP (Simple Network Management Protocol) operation. Enable or
disable the SNMP v1/v2c or SNMP v3 agents on the print server.
●
Control access through protocols that may not be secure, such as printing protocols,
print services, discovery protocols, name resolution services, and conguration-
management protocols.
82 Chapter 5 Manage the printer ENWW
Table 5-7 HP Embedded Web Server Networking tab (continued)
Menu Description
802.1X Authentication Congure 802.1X authentication settings on the Jetdirect print server as required for client
IPsec/Firewall View or congure a Firewall policy or an IPsec/Firewall policy.
Announcement Agent Enable or disable the HP Device Announcement Agent, set the conguration server, and
Diagnostics
Network Statistics Display network statistics that are collected and stored on the HP Jetdirect print server.
Protocol Info View a list of network-conguration settings on the HP Jetdirect print server for each
Conguration Page View the HP Jetdirect conguration page, which contains status and conguration
Other Links list
NOTE: Congure which links display in the footer of the HP Embedded Web Server by using the Edit Other Links
menu on the General tab. The following are the default links.
authentication on the network, and reset the 802.1X authentication settings to factorydefault values.
CAUTION: When changing the 802.1X authentication settings; the printer might lose its
connection. To reconnect, it might be necessary to reset the print server to a factorydefault state and reinstall the printer.
congure mutual authentication using certicates.
protocol.
information.
Table 5-8 HP Embedded Web Server Other Links list
Menu Description
Product Support Connect to the support site for the printer to search for help on various topics.
Shop for Supplies Connect to the HP SureSupply website for information on purchasing original HP supplies,
such as toner cartridges and paper.
HP Instant Support Connect to the HP website to nd solutions to printer problems.
ENWW Advanced conguration with HP Embedded Web Server (EWS) 83
Congure IP network settings
1
2
●
Printer sharing disclaimer
●
View or change network settings
●
Rename the printer on a network
●
Manually congure IPv4 TCP/IP parameters from the control panel
●
Manually congure IPv6 TCP/IP parameters from the control panel
●
Link speed and duplex settings
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and
not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
View or change network settings
Use the HP Embedded Web Server to view or change IP conguration settings.
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
2 Touchscreen control panel
1. Open the HP Embedded Web Server (EWS):
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
84 Chapter 5 Manage the printer ENWW
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
1
2
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the Networking tab to obtain network information. Change settings as needed.
Rename the printer on a network
To rename the printer on a network so that it can be uniquely identied, use the HP Embedded Web Server.
1. Open the HP Embedded Web Server (EWS):
NOTE: The steps vary according to the type of control panel.
1 Keypad control panel
2 Touchscreen control panel
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the General tab.
3. On the Device Information page, the default printer name is in the Device Name eld. You can change this
name to uniquely identify this printer.
ENWW Congure IP network settings 85
NOTE: Completing the other elds on this page is optional.
4. Click the Apply button to save the changes.
Manually congure IPv4 TCP/IP parameters from the control panel
Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default gateway.
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Networking
●
Ethernet
●
TCP/IP
●
IPV 4 Settings
●
Cong Method
3. Select the Manual option, and then select the Save button.
4. Open the Manual Settings menu.
5. Select the IP Address, Subnet Mask, or Default Gateway option.
6. Using the numeric keyboard, enter the correct digits for the eld, and then press or touch the OK button.
Repeat the process for each eld, and then select Save.
Manually congure IPv6 TCP/IP parameters from the control panel
Use the control-panel Settings menus to manually set an IPv6 address.
1. From the Home screen on the printer control panel, open the Settings menu.
2. To enable manual conguration, open the following menus:
●
Networking
●
Ethernet
●
TCP/IP
●
IPV6 Settings
3. Select Enable, and then select On.
4. To congure the address, open the Address menu, and then touch the eld to open a keypad.
5. Using the numeric keyboard, enter the correct digits for the eld, and then press or touch the OK button.
6. Select Save.
Link speed and duplex settings
NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.
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The link speed and communication mode of the print server must match the network hub. For most situations,
leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the
printer from communicating with other network devices. To make changes, use the printer control panel.
NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway,
router, or computer).
NOTE: Making changes to these settings causes the printer to turn o and then on. Make changes only when
the printer is idle.
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
●
Networking
●
Ethernet
●
Link Speed
3. Select one of the following options:
●
Auto: The print server automatically congures itself for the highest link speed and communication
mode allowed on the network.
●
10T Half: 10 megabytes per second (Mbps), half-duplex operation
●
10T Full: 10 Mbps, full-duplex operation
●
10T Auto: 10 Mbps, automatic-duplex operation
●
100TX Half: 100 Mbps, half-duplex operation
●
100TX Full: 100 Mbps, full-duplex operation
●
100TX Auto: 100 Mbps, automatic-duplex operation
●
1000T Full: 1000 Mbps, full-duplex operation
4. Select Save. The printer turns o and then on.
ENWW Congure IP network settings 87
Printer security features
1
2
Introduction
The printer includes several security features to restrict who has access to conguration settings, to secure data,
and to prevent access to valuable hardware components.
●
Security statements
●
IP Security
●
Assign an administrator password
●
Encryption support: HP High Performance Secure Hard Disks
●
Lock the formatter
Security statements
The printer supports security standards and recommended protocols that help you keep the printer secure,
protect critical information on your network, and simplify the way you monitor and maintain the printer.
IP Security
IP Security (IPsec) is a set of protocols that control IP-based network trac to and from the printer. IPsec
provides host-to-host authentication, data integrity, and encryption of network communications.
For printers that are connected to the network and have an HP Jetdirect print server, you can congure IPsec by
using the Networking tab in the HP Embedded Web Server.
Assign an administrator password
Assign an administrator password for access to the printer and the HP Embedded Web Server so that
unauthorized users cannot change the printer settings.
1. Open the HP Embedded Web Server (EWS):
NOTE: The steps vary according to the type of control panel.
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1 Keypad control panel
2 Touchscreen control panel
a.
Keypad control panels: On the printer control panel, press the button, and then use the arrow keys
to select the Ethernet menu. Press the OK button to open the menu and display the IP address
or host name.
Touchscreen control panels: On the printer control panel, touch the button, and then select the
Network icon to display the IP address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the Security tab.
3. Open the General Security menu.
4. In the area labeled Set the Local Administrator Password, enter the name to associate with the password in
the Username eld.
5. Enter the password in the New Password eld, and then enter it again in the Verify Password eld.
NOTE: To change an existing password, rst enter the existing password in the Old Password eld.
6. Click the Apply button.
NOTE: Make note of the password and store it in a safe place. The administrator password cannot be
recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the
assistance required to completely reset the printer.
Some features on the printer control panel can be secured so that unauthorized people cannot use them. When
a feature is secured, the printer prompts you to sign in before you can use it. You can also sign in without waiting
for a prompt by selecting Sign In from the printer control panel.
Typically, the credentials for signing in to the printer are the same as for signing in to the network. Consult the
network administrator for this printer if you have questions about which credentials to use.
1.
Keypad control panels: Press the Sign In button
Touchscreen control panels: From the Home screen on the printer control panel, select Sign In.
2. Follow the prompts to enter the credentials.
NOTE:
the printer.
To maintain security for the printer, press or touch the Sign Out button when you have nished using
Encryption support: HP High Performance Secure Hard Disks
The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting
printer performance. This hard disk uses the latest Advanced Encryption Standard (AES) and has versatile timesaving features and robust functionality.
Use the Security menu in the HP Embedded Web Server to congure the disk.
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Lock the formatter
The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone
from removing valuable components from it.
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