HP M652n User Manual
User Guide
Color LaserJet Enterprise M652, M653
www.hp.com/support/colorljM652
www.hp.com/support/colorljM653
M653xM653dnM652n
M652dn
Color LaserJet Enterprise M652, M653
User Guide
Copyright and License
Trademark Credits
© Copyright 2017 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 5/2017
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
OS X is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered
in the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Interface ports ...................................................................................................................................................... 4
Control-panel view (color graphical display with keypad control panel, M652 models only) ................. 5
Control-panel view (touchscreen control panel, M653 models only) ......................................................... 7
How to use the touchscreen control panel ................................................................................. 9
Printer specications ............................................................................................................................................................. 10
Technical specications .................................................................................................................................... 10
Supported operating systems ......................................................................................................................... 12
Mobile printing solutions .................................................................................................................................. 14
Printer dimensions ............................................................................................................................................ 15
Power consumption, electrical specications, and acoustic emissions ................................................... 17
Operating-environment range ........................................................................................................................ 17
Printer hardware setup and software installation ............................................................................................................ 18
2 Paper trays .............................................................................................................................................................................................. 19
Introduction ............................................................................................................................................................................. 20
Load Tray 1 ............................................................................................................................................................................. 20
Introduction ........................................................................................................................................................ 20
Tray 1 paper orientation ................................................................................................................................... 22
Use alternative letterhead mode .................................................................................................................... 24
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 24
Load Tray 2 and the 550-sheet trays ................................................................................................................................. 25
Introduction ........................................................................................................................................................ 25
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 27
Use alternative letterhead mode .................................................................................................................... 29
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 29
Load the 2,000-sheet high-capacity input tray ................................................................................................................ 30
Introduction ........................................................................................................................................................ 30
High-capacity input tray paper orientation ................................................................................................... 32
ENWW iii
Use alternative letterhead mode .................................................................................................................... 34
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 34
Load and print envelopes ..................................................................................................................................................... 35
Introduction ........................................................................................................................................................ 35
Print envelopes .................................................................................................................................................. 35
Envelope orientation ......................................................................................................................................... 35
Load and print labels ............................................................................................................................................................. 36
Introduction ........................................................................................................................................................ 36
Manually feed labels ......................................................................................................................................... 36
Label orientation ............................................................................................................................................... 36
3 Supplies, accessories, and parts .......................................................................................................................................................... 37
Order supplies, accessories, and parts ............................................................................................................................... 38
Ordering .............................................................................................................................................................. 38
Supplies and accessories ................................................................................................................................. 38
Maintenance/long-life consumables .............................................................................................................. 39
Customer self-repair parts ............................................................................................................................... 40
Congure the HP toner-cartridge-protection supply settings ........................................................................................ 41
Introduction ........................................................................................................................................................ 41
Enable or disable the Cartridge Policy feature ............................................................................................. 41
Use the printer control panel to enable the Cartridge Policy feature .................................. 41
Use the printer control panel to disable the Cartridge Policy feature .................................. 41
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............ 42
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 43
Troubleshoot Cartridge Policy control panel error messages ............................................... 44
Enable or disable the Cartridge Protection feature ..................................................................................... 44
Use the printer control panel to enable the Cartridge Protection feature .......................... 44
Use the printer control panel to disable the Cartridge Protection feature .......................... 44
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature .... 45
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 46
Troubleshoot Cartridge Protection control panel error messages ....................................... 47
Replace the toner cartridges ................................................................................................................................................ 48
Toner-cartridge information ............................................................................................................................ 48
Remove and replace the cartridges ............................................................................................................... 49
Replace the toner-collection unit ........................................................................................................................................ 52
4 Print .......................................................................................................................................................................................................... 55
Print tasks (Windows) ............................................................................................................................................................ 56
How to print (Windows) .................................................................................................................................... 56
Automatically print on both sides (Windows) ............................................................................................... 57
Manually print on both sides (Windows) ........................................................................................................ 58
iv ENWW
Print multiple pages per sheet (Windows) .................................................................................................... 58
Select the paper type (Windows) .................................................................................................................... 58
Additional print tasks ........................................................................................................................................ 60
Print tasks (OS X) .................................................................................................................................................................... 61
How to print (OS X) ............................................................................................................................................ 61
Automatically print on both sides (OS X) ....................................................................................................... 61
Manually print on both sides (OS X) ................................................................................................................ 61
Print multiple pages per sheet (OS X) ............................................................................................................ 62
Select the paper type (OS X) ............................................................................................................................ 62
Additional print tasks ........................................................................................................................................ 63
Store print jobs on the printer to print later or print privately ........................................................................................ 64
Introduction ........................................................................................................................................................ 64
Create a stored job (Windows) ........................................................................................................................ 64
Create a stored job (OS X) ................................................................................................................................ 66
Print a stored job ............................................................................................................................................... 66
Delete a stored job ............................................................................................................................................ 67
Information sent to printer for Job Accounting purposes ........................................................................... 67
Mobile printing ........................................................................................................................................................................ 68
Introduction ........................................................................................................................................................ 68
Wireless Direct Print and NFC Printing ........................................................................................................... 68
HP ePrint via email ............................................................................................................................................ 69
HP ePrint software ............................................................................................................................................ 70
AirPrint ................................................................................................................................................................. 71
Android embedded printing ............................................................................................................................. 71
Print from the USB port ......................................................................................................................................................... 72
Introduction ........................................................................................................................................................ 72
Enable the USB port for printing ..................................................................................................................... 72
Print USB documents ........................................................................................................................................ 73
5 Manage the printer ................................................................................................................................................................................. 75
Advanced conguration with HP Embedded Web Server (EWS) .................................................................................... 76
Introduction ........................................................................................................................................................ 76
How to access the HP Embedded Web Server (EWS) .................................................................................. 76
HP Embedded Web Server features ............................................................................................................... 77
Information tab ............................................................................................................................. 78
General tab .................................................................................................................................... 78
Print tab .......................................................................................................................................... 79
Troubleshooting tab ..................................................................................................................... 80
Security tab .................................................................................................................................... 81
HP Web Services tab .................................................................................................................... 81
Networking tab .............................................................................................................................. 81
ENWW v
Other Links list ............................................................................................................................... 83
Congure IP network settings .............................................................................................................................................. 84
Printer sharing disclaimer ................................................................................................................................ 84
View or change network settings ................................................................................................................... 84
Rename the printer on a network .................................................................................................................. 85
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 86
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 86
Link speed and duplex settings ...................................................................................................................... 86
Printer security features ....................................................................................................................................................... 88
Introduction ........................................................................................................................................................ 88
Security statements .......................................................................................................................................... 88
IP Security ........................................................................................................................................................... 88
Assign an administrator password ................................................................................................................. 88
Encryption support: HP High Performance Secure Hard Disks .................................................................. 89
Lock the formatter ............................................................................................................................................ 90
Energy-conservation settings .............................................................................................................................................. 91
Introduction ........................................................................................................................................................ 91
Set the idle settings .......................................................................................................................................... 91
Set the sleep timer and congure the printer to use 1 watt or less of power ........................................ 91
HP Web Jetadmin ................................................................................................................................................................... 92
Software and rmware updates .......................................................................................................................................... 93
6 Solve problems ....................................................................................................................................................................................... 95
Customer support .................................................................................................................................................................. 96
Control panel help system .................................................................................................................................................... 97
Restore factory settings ........................................................................................................................................................ 98
Introduction ........................................................................................................................................................ 98
Method one: Restore factory settings from the printer control panel ...................................................... 98
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 98
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel .............................. 100
Change the “Very Low” settings ................................................................................................................... 100
Order supplies ................................................................................................................................................. 100
Printer does not pick up paper or misfeeds .................................................................................................................... 101
Introduction ...................................................................................................................................................... 101
The printer does not pick up paper .............................................................................................................. 101
The printer picks up multiple sheets of paper ............................................................................................ 103
Clear paper jams .................................................................................................................................................................. 107
Introduction ...................................................................................................................................................... 107
Paper jam locations ........................................................................................................................................ 107
Auto-navigation for clearing paper jams ..................................................................................................... 108
vi ENWW
Experiencing frequent or recurring paper jams? ....................................................................................... 108
13.E1 output bin paper jam ........................................................................................................................... 109
13.A1 tray 1 paper jam .................................................................................................................................. 110
13.A2 tray 2 paper jam .................................................................................................................................. 112
13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam ................................................................................ 116
13.A 2000-sheet tray paper jam .................................................................................................................. 121
13.B9, 13.B2, 13.FF fuser paper jam ........................................................................................................... 125
13.B2 right door paper jam ........................................................................................................................... 128
Improve print quality ........................................................................................................................................................... 129
Introduction ...................................................................................................................................................... 129
Print from a dierent software program .................................................................................................... 129
Check the paper-type setting for the print job ........................................................................................... 129
Check the paper type setting (Windows) ................................................................................ 129
Check the paper type setting (OS X) ........................................................................................ 129
Check toner-cartridge status ........................................................................................................................ 130
Print a cleaning page ...................................................................................................................................... 130
Visually inspect the toner cartridge ............................................................................................................. 131
Check paper and the printing environment ................................................................................................ 131
Step one: Use paper that meets HP specications ............................................................... 131
Step two: Check the environment ............................................................................................ 131
Step three: Set the individual tray alignment ........................................................................ 132
Try a dierent print driver .............................................................................................................................. 132
Calibrate the printer to align the colors ....................................................................................................... 133
Image defects table ............................................................................................................................................................ 134
Solve wired network problems .......................................................................................................................................... 141
Introduction ...................................................................................................................................................... 141
Poor physical connection ............................................................................................................................... 141
The computer is using the incorrect IP address for the printer ............................................................... 141
The computer is unable to communicate with the printer ....................................................................... 142
The printer is using incorrect link and duplex settings for the network ................................................ 142
New software programs might be causing compatibility problems ...................................................... 142
The computer or workstation might be set up incorrectly ...................................................................... 142
The printer is disabled, or other network settings are incorrect ............................................................. 142
Solve wireless network problems ..................................................................................................................................... 143
Introduction ...................................................................................................................................................... 143
Wireless connectivity checklist ..................................................................................................................... 143
The printer does not print after the wireless conguration completes ................................................. 144
The printer does not print, and the computer has a third-party rewall installed .............................. 144
The wireless connection does not work after moving the wireless router or printer .......................... 144
Cannot connect more computers to the wireless printer ........................................................................ 144
The wireless printer loses communication when connected to a VPN .................................................. 145
ENWW vii
The network does not appear in the wireless networks list .................................................................... 145
The wireless network is not functioning ..................................................................................................... 145
Reduce interference on a wireless network ............................................................................................... 145
Index ........................................................................................................................................................................................................... 147
viii ENWW
1 Printer overview
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM652 or www.hp.com/support/colorljM653.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Printer views
13
12
11
1
10
2
4
5
6
8
3
7
9
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view (color graphical display with keypad control panel, M652 models only)
●
Control-panel view (touchscreen control panel, M653 models only)
Printer front view
1 Output bin
2 Control panel with color graphical display and keypad (M652 models only)
3 Hardware integration pocket for connecting accessory and third-party devices
4 Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
5 Right door (access to the fuser and for clearing jams)
6 Tray 1
7 On/o button
8 Tray 2
9 Model name
10 Front door (access to the toner cartridges)
11 Control panel with color touchscreen display (M653 models only)
12 Lower-right door (access for clearing jams)
13 1 x 550-sheet paper feeder, Tray 3 (included with the M653x model, optional for the other models)
2 Chapter 1 Printer overview ENWW
Printer back view
6
1
3
5
2
4
1 Formatter cover
2 Slot for a cable-type security lock
3 Formatter (contains the interface ports)
4 Left door (access to the toner-collection unit)
5 Power connection
6 Serial number and product number label
ENWW Printer views 3
Interface ports
3
2
1
1 Local area network (LAN) Ethernet 10/100/1000 network port
2 Hi-Speed USB 2.0 printing port
3 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
4 Chapter 1 Printer overview ENWW
Control-panel view (color graphical display with keypad control panel, M652 models
1
2
3
4
5
6
7
8
9
10
11
12
15
16
17
18
19
14
13
only)
Use the control panel to obtain printer and job status information and to congure the printer.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/colorljM652
or www.hp.com/support/colorljM653’ Select Manuals, and then select General reference.
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count
eld, display hidden errors, and restore the default settings (including the language and keyboard
layout).
2 Sign In or Sign Out icon Select the Sign In button to access secured features.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This icon displays only if the administrator has congured the printer to require permission for
access to features.
3 Applications area Select any of the icons to open the application.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
4
Home button
Returns to the Home screen
ENWW Printer views 5
5
Information button
Select the information button to access several types of printer information. Select the items on the
screen for the following information:
●
Display Language: Change the language setting for the current user session.
●
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device.
●
Wireless: View or change wireless connection settings (for the M652 model, only when an
optional wireless accessory is installed).
●
Ethernet: View or change Ethernet connection settings.
●
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
6
Help button
7
Back button
8 Up arrow button Navigates to the previous item or widget in the list, or increases the value of numeric items
9
Message Center
button
10
Left arrow button
11 OK button Saves the selected value for an item, activates a focused button, or clears an error condition when the
12
Right arrow button
13
Start button
14 Down arrow button Navigates to the next item or widget in the list, or decreases the value of numeric items
15
Cancel button
16
Clear button
17 Sign In or Sign Out button Press the Sign In button to access secured features.
Provides a list of help topics or information about a topic when using the Home screen, an app, an
option, or a feature
Backs up one level in the menu tree or backs up one numeric entry
Displays the Message Center
Navigates to the previous item, widget, or level in a menu tree (but does not exit the app), or decreases
the value of numeric items
condition is clearable
Navigates to the next item, widget, or level in a menu tree, or increases the value of numeric items
Starts the print job
Pauses the printer and displays a message conrming the job cancellation, if there is an active job
Clears the entire entry in an input eld
Press the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
18 Numeric keypad Enters numeric values
19 Home-screen page
indicator
Indicates the number of pages on the Home screen or in an application. The current page is
highlighted. Use the arrow buttons to scroll between pages.
6 Chapter 1 Printer overview ENWW
Control-panel view (touchscreen control panel, M653 models only)
2
3
4
6
8
7
1
5
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/colorljM652
or www.hp.com/support/colorljM653’ Select Manuals, and then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Touch the Reset button to clear changes, release the printer from a paused state, reset the copy count
eld, display hidden errors, and restore the default settings (including the language and keyboard
layout).
2 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
3
Information button
Touch the information button to access a screen that provides access to several types of printer
information. Touch the buttons at the bottom of the screen for the following information:
●
Display Language: Change the language setting for the current user session.
●
Sleep Mode: Place the printer into sleep mode.
●
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
●
Wireless: View or change wireless connection settings (wireless models only).
●
Ethernet: View or change Ethernet connection settings.
●
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
4
Help button
Touch the Help button to open the embedded help system.
5 Current time Displays the current time.
ENWW Printer views 7
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
7 Home-screen page
indicator
8
Home button
Indicates the number of pages on the Home Screen or in an application. The current page is
highlighted. Swipe the screen sideways to scroll between pages.
Touch the Home button to return to the Home screen.
8 Chapter 1 Printer overview ENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 9
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name
Product number
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1 x 550-sheet paper feeder
NOTE: The M652n, M652dn
and M653dn models accept
up to two optional 1 x 550sheet feeders. Tray 3 is
included with the M653x
model, which can accept one
additional 1 x 550-sheet
paper feeder.
1 x 550-sheet paper feeder
with stand
3 x 550-sheet paper feeder
with stand
High-capacity input feeder
(HCI)
Automatic duplex printing Not supported
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
M652n
J7Z98A
Optional Optional Optional
Optional Optional Optional Optional
Optional Optional Optional Optional
Optional Optional Optional Optional
M652dn
J7Z99A
M653dn
J8A04A
M653x
J8A05A
Hi-Speed USB 2.0
Easy-access USB port for
printing without a computer
and upgrading the rmware
Hardware Integration Pocket
for connecting accessory and
third-party devices
HP Internal USB Ports Optional Optional Optional
10 Chapter 1 Printer overview ENWW
Model name
M652n
M652dn
M653dn
M653x
Product number
HP Jetdirect 3000w NFC/
Wireless Accessory for printing
from mobile devices
NOTE: For use in the
Hardware Integration Pocket.
The HP Jetdirect 3000w NFC/
Wireless Accessory requires
the HP Internal USB ports
accessory. The J8030A can
also be connected via the rear
host USB port. In that case the
HIP is not used.
Integrated HP and Wi-Fi Direct
functionality for printing from
mobile devices
HP Jetdirect 2900nw Print
Server accessory for wireless
connectivity
Memory 1 GB base memory
NOTE: The base memory is
expandable to 2 GB by adding
a DIMM memory module.
J7Z98A
Optional Optional Optional Optional
Not available Not available Not available
Optional Optional Optional Optional
J7Z99A
J8A04A
J8A05A
Mass storage 500 GB FIPS140 certied
hard-disk drive
Security HP Trusted Platform Module
for encrypting all data that
passes through the printer
Control-panel display and
input
Color touchscreen control
Print Prints 50 pages per minute
Prints 60 pages per minute
Easy-access USB printing (no
Store jobs in the printer
Color graphical display with
10-key keypad
panel
(ppm) on letter and 47 ppm
on A4-size paper
(ppm) on letter and 56 ppm
on A4-size paper
computer required)
memory to print later or print
privately
Optional Optional Optional Optional
Optional Optional Optional Optional
Not supported Not supported
Not supported Not supported
Not supported Not supported
Not supported Not supported
ENWW Printer specications 11
Supported operating systems
The following information applies to the printer-specic Windows PCL 6 and HP print drivers for OS X and to the
software installer.
Windows: The HP Software Installer installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print
driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with
optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for
this printer: www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet
or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not
included in the HP Software Installer.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table 1-1 Supported operating systems and print drivers
Operating system Print driver (for Windows, or the installer on
the web for OS X)
Windows® XP SP3, 32-bit
Windows Vista®, 32-bit
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
installed for this operating system as part of
the software installation.
installed for this operating system as part of
the software installation.
Notes
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system. Some
features of the print driver are not
supported.
Microsoft retired mainstream support for
Windows Vista in April 2012. HP will
continue to provide best eort support for
the discontinued Vista operating system.
Some features of the print driver are not
supported.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best eort support for
the discontinued Server 2003 operating
system. Some features of the print driver
are not supported.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
12 Chapter 1 Printer overview ENWW
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver (for Windows, or the installer on
the web for OS X)
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system. Some features of the print driver
are not supported.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system.
OS X 10.10 Yosemite, OS X 10.11 El Capitan,
OS X 10.12 Sierra
The HP print driver is available for download
from 123.hp.com/LaserJet. The HP installer
software for OS X is not included in the HP
Software Installer.
For OS X, download the installer from
123.hp.com/LaserJet.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download
the printer software.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM652 or
www.hp.com/support/colorljM653 for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows OS X
●
CD-ROM drive, DVD drive, or an Internet connection
●
Dedicated USB 1.1 or 2.0 connection or a network connection
●
400 MB of available hard-disk space
●
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
●
Internet connection
●
1 GB of available hard-disk space
ENWW Printer specications 13
Mobile printing solutions
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●
Wi-Fi Direct (wireless models only)
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
HP All-in-One Remote app for iOS and Android devices
●
HP ePrint software
●
Google Cloud Print
●
AirPrint
●
Android Printing
14 Chapter 1 Printer overview ENWW
Printer dimensions
Table 1-3 Dimensions for the n and dn models
Printer fully closed Printer fully opened
Height M652n and M652dn models: 482 mm (19 in)
M653dn models: 510 mm (20 in)
Depth 458 mm (18 in) 770 mm (30.3 in)
Width 510 mm (20 in) 963 mm (37.9 in)
Weight 26.8 kg (59 lb)
M652n and M652dn models: 482 mm (19 in)
M653dn models: 510 mm (20 in)
Table 1-4 Dimensions for the x model
Printer fully closed Printer fully opened
Height 510 mm (16.3 in) 510 mm (19.2 in)
Depth 458 mm (18 in) 770 mm (30.3 in)
Width 510 mm (20 in) 963 mm (37.9 in)
Weight 33.1 kg (72.9 lb)
Table 1-5 Dimensions for the 1 x 550-sheet paper feeder
Height 130 mm (5.1 in)
Depth Tray closed: 458 mm (18 in)
Tray opened: 770 mm (30.3 in)
Width Door closed: 510 mm (20.7 in)
Door opened: 510 mm (20.7 in)
Weight 6.3 kg (13.8 lb)
Table 1-6 Dimensions for the printer with one 1 x 550-sheet paper feeder
Printer fully closed Printer fully opened
Height M652n and M652dn models: 612 mm (14 in)
M653dn models: 640 mm (25.1 in)
M653x models: 770 mm (30.3 in)
Depth 458 mm (18 in) 770 mm (30.3 in)
Width 510 mm (20.7 in) 963 mm (37.9 in)
Weight 33.1 kg (72.9 lb)
M652n and M652dn models: 612 mm (14 in)
M653dn models: 640 mm (25.1 in)
M653x models: 770 mm (30.3 in)
ENWW Printer specications 15
Table 1-7 Dimensions for the 1 x 550-sheet paper feeder with stand
Height 450 mm (17.7 in)
Depth Tray closed: 657 mm (25.8 in)
Tray opened: 948 mm (37.3 in)
Width Door closed: 657 mm (25.8 in)
Door opened: 992 mm (39 in)
Weight 18.6 kg (41 lb)
Table 1-8 Dimensions for the printer and the 1 x 550-sheet paper feeder with stand
Printer and accessories fully closed Printer and accessories fully opened
Height M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Depth 657 mm (25.8 in) 948 mm (37.3 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 45.4 kg (100 lb)
M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Table 1-9 Dimensions for the 3 x 550-sheet paper feeder with stand
Height 450 mm (17.7 in)
Depth Tray closed: 657 mm (25.8 in)
Tray open: 984 mm (37.3 in)
Width Door closed: 657 mm (25.8 in)
Door open: 992 mm (39 in)
Weight 22.7 kg (50 lb)
Table 1-10 Dimensions for the printer and the 3 x 550-sheet paper feeder with stand
Printer and accessories fully closed Printer and accessories fully opened
Height M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Depth 657 mm (25.8 in) 984 mm (37.3 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 49.5 kg (109 lb)
M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Table 1-11 Dimensions for the High-capacity input feeder (HCI) with stand
Height 450 mm (17.7 in)
16 Chapter 1 Printer overview ENWW
Table 1-11 Dimensions for the High-capacity input feeder (HCI) with stand (continued)
Depth Tray closed: 657 mm (25.8 in)
Tray open: 967 mm (38 in)
Width Door closed: 657 mm (25.8 in)
Door open: 992 mm (39 in)
Weight 25.2 kg (55.5 lb)
Table 1-12 Dimensions for the printer and the High-capacity input feeder (HCI) with stand
Printer and accessories fully closed Printer and accessories fully opened
Height M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Depth 657 mm (25.8 in) 967 mm (38 in)
Width 657 mm (25.8 in) 992 mm (39 in)
Weight 52 kg (114.6 lb)
M652n and M652dn models: 932 mm (36.6 in)
M653dn models: 960 mm (37.7 in)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table
1-13 Operating-environment specications
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 10° to 30°C (50° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Printer specications 17
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653 for HP's all-inclusive help for the
printer. Find the following support:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
18 Chapter 1 Printer overview ENWW
2 Paper trays
●
Introduction
●
Load Tray 1
●
Load Tray 2 and the 550-sheet trays
●
Load the 2,000-sheet high-capacity input tray
●
Load and print envelopes
●
Load and print labels
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljM652 or www.hp.com/support/colorljM653.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 19
Introduction
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
Load Tray 1
Introduction
The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m
(20 lb) paper or 10 envelopes.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
2
20 Chapter 2 Paper trays ENWW
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