HP COLOR LASERJET Enterprise M652 and M653 SERIES
Firmware Readme
Product Name(s):
• HP Color LaserJet M652dn
• HP Color LaserJet M653dn
• HP Color LaserJet M653x
• HP Color LaserJet M653dh
• Model Number(s): J7Z99A • J8A04A • J8A05A • J8A06A
This document contains information for the firmware revision number:
Firmware Datecode: 20200807
Firmware Revision: 2411097_060484
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.11.0.1
Description
-- What is included in the Firmware bundle?
-- Who needs this firmware?
-- Determining the current version level of your firmware
Enhancements and Fixes provided with this firmware revision
Enhancements and Fixes provided with the previous revision(s)
Installation Instructions
-- Additional Information to know
-- Using the Embedded Web Server
-- Using the Walk up USB port
-- Web JetAdmin
FutureSmart Level Switching Procedures
-- Embedded Web Server (EWS)
-- Device Control Panel
-- Web JetAdmin
System Requirements
Technical Assistance
Customer Support
Internet
Additional Information
Legal Statements
-- Trademark Notices
-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
-- License and Copyright
Description
This Readme file provides specific installation instructions and other information you
should know before you perform a firmware update for your HP LaserJet Series printer or
MFP. Installation instructions are provided for Single and Multiple Printer Updates.
This document provides specific update, installation and troubleshooting information. For
additional information on the device features, refer to the online user guide found on the
Windows Printing System Installer CD-ROM that came with your printer or at hp.com.
What is included in a Firmware bundle?
The HP LaserJet printer firmware update file available from the HP web site contains
firmware for the printer, embedded JetDirect (if applicable), HP paper handling
accessories used with the device in one convenient download file. When the Remote
Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine
and all connected accessories are upgraded.
Who needs this firmware?
Similar to HP Inc. providing improved software for your HP LaserJet Printer or MFP, HP Inc.
provides firmware updates for your printer periodically through its supported lifecycle. A
firmware update may be necessary if it is determined that you may benefit from the
resolution of any issue that is documented below. These updates are available on the HP
support web site.
Determining the current version level of your firmware
To determine the current level of firmware installed on the device:
Go to the printer’s or MFP’s control panel.
1. Go to the printer’s control panel.
2. Select the Reports application.
3. Select the Configuration/Status Pages menu.
4. Select the Configuration Page option.
5. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:
Firmware Datecode: 20170407
Firmware Revision: 2403302_006076
IMPORTANT NOTE:
This firmware file requires an interactive update method. You CANNOT update these
Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading.
Please use one of the following methods listed below to update the firmware of this
device.
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20200807
Firmware Revision: 2411097_060484
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.11.0.1
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ The Embedded Web Server Security Log now provides access to device generated
Syslog event information. The log stores all generated syslog event messages to an
internal file that can be exported from the device EWS Security page.
➢ Added support for the HP Smartcard NIPRNet Solution for US Government to now
authenticate automatically using the Signature or PIV-Authentication certificate. The
preferred certificate for authentication is configured using the Prefer-GSC-IS over
PIV card setting.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Jobs may not get duplexed when media is loaded short edge feed in certain cases.
➢ The Date and Time stamp within the Service Event logs can be different compared
to the actual time, depending upon the time zone the printer is set to.
➢ The device status of "Printer is low on toner/ink" displays in the Window's printer
spooler when a long-life consumable, such as an image drum or fuser, is in a low
status.
➢ 49.4A.04 error may occur intermittently when printing from certain types of
customized applications.
➢ Some media type strings are displayed incorrectly in Japanese language.
➢ If an export file is created with the Import/Export feature where the "Local quota
and job accounting settings" is checked and the "Local Quota" setting in the
Embedded Web Server (EWS) is disabled (EWS > General > Quota Settings >
Local Quota) then the "Local Quota" setting in the EWS will no longer be
available in the EWS after the import.
➢ A device administrator may be unable to access secured Embedded Web Server
features when a third-party Authorization proxy is registered.
➢ Card Reader may fail after a power cycle and will require the device to be
registered again before it works.
➢ A 49.4A.04 error may occur when printing certain types of PostScript files.
➢ The Job Log does not display the full name of a Printed job.
Security/Authentication:
➢ An intermittent 33.05.18 Security Alert may occur during a device power cycle.
➢ LDAP with secure connection fails on server with Channel Binding enabled.
➢ A corresponding Event Log entry is not created when a Syslog event message is
sent for a Potential Intrusion Detection event.
Embedded JetDirect:
➢ The device may become unresponsive in the morning or after long idle periods
which will require a power cycle.
➢ The Current Settings page when printed in the Polish language is using incorrect
structure and words.
➢ The connection screen in Polish language is not localized correctly.
➢ Web JetAdmin and HP Security Manager can't remediate SNMPv1/2 credentials
when WiFi Direct is enabled.
➢ The Remote Control Panel feature will not load properly when using a Remote
Embedded Web Server session over a Cloud Connected, Virtual JetAdvantage
Management Connector (VJAMc), device.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20200807
Firmware Revision: 2411097_060484
Embedded JetDirect:
JSI24110014
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.11.0.1
MD5 checksum for .bdl file
f543c1f1d4c78fb213727765e879be86
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20200205
Firmware Revision: 2410035_055377
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.10.0.1
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Several PrintMarkerStatus supply OIDs are missing after upgrade to FutureSmart
Firmware Bundle version 4.10.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20200205
Firmware Revision: 2410035_055377
Embedded JetDirect:
JSI24100003
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.10.0.1
MD5 checksum for .bdl file
a746f4f462868a60ede409f718a2f409
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20191224
Firmware Revision: 2410028_055034
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.10
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
➢ Import and export functionally was extended to include more settings: Home
Screen, Job apps, Contacts, Accounts and permissions, Energy/sleep, Local quota
and Job accounting settings, and Manage trays settings.
Security/Authentication:
➢ The default setting for "Allow firmware updates sent as print jobs (Port 9100)" has
changed to Disabled (previously Enabled).
Embedded JetDirect:
➢ Added the SLP keep alive setting to the Embedded Web Server's Networking
Settings menu.
FIXES:
Base:
➢ Unable to use an Alternate Login when Enable Pre Prompt Check is Enabled for the
Default Login Method.
➢ Monochrome print jobs may not be restricted properly based upon the available
quota credits when the Local Quota Service is enabled.
➢ JetAdvantage Link Apps are presented to the user in the incorrect language when
device language is set to Norwegian.
➢ Slower than expected print speeds may occur when printing PDF files at 1200dpi
with the HP Universal Printer Driver PostScript.
➢ A "LOCALIZATION ERROR" occurs after upgrading from FutureSmart 3 and
changing any setting within the Embedded Web Server's Copy/Print>Default Print
Options menu.
➢ The device status of "Printer is low on toner/ink" displays in the Window's printer
spooler when a long-life consumable, such as an image drum or fuser, is in a low
status.
➢ The Print List button to print a list of all the stored jobs in translated incorrectly in
German.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ A Back up and Restore will fail to complete successfully if an administrator first
accesses the HP Webservices Smart Cloud Tab within the Embedded Web Server.
➢ SNMPv3 fails to respond when the device is in a power save mode with certain
configuration options being set.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20191224
Firmware Revision: 2410028_055034
Embedded JetDirect:
JSI24100002
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.10
MD5 checksum for .bdl file
29a96d27b32a1c8f3549c68f7f3aba9d
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20191116
Firmware Revision: 2409065_000083
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.9.0.2
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Duplicate I/O Filters will be generated on every power cycle which may cause
intermittent failures or inconsistent behaviors within the device. The duplicate I/O
Filters can be seen on the Configuration page, under the Installed Personalities and
Options section.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20191116
Firmware Revision: 2409065_000083
Embedded JetDirect:
JSI24090014
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.9.0.2
MD5 checksum for .bdl file
994f084d11c407db82c78fe957d74663
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20190917
Firmware Revision: 2409048_052919
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.9
ENHANCEMENT:
Base:
➢ Added the ability to process Print, Copy, Scan and Stored jobs simultaneously
when Serverless Job Accounting is enabled.
➢ Added a "Grand Total" row on the Usage Page to sum up the Print, Copy and Fax
Equivalent Impressions for Letter/A4 pages.
➢ Added the ability to support three 550 sheet trays without using the stand option.
➢ Job Accounting performance improvements have been made which modifies the
database to return the records in a "Last-In-First-Out" (LIFO) format.
➢ Added the ability to allow the printer to wake from sleep/standby mode when
swiping a digital badge on an attached security card reader.
➢ Added the ability to schedule a restart under the Embedded Web Server (EWS)
Troubleshooting menu to allow users to restart a device at a specific time and
frequency.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ Increased the number of allowable IPv4 addresses within the Access Control List
(ACL) to 20 entries.
FIXES:
Base:
➢ The Copy, Scan or Print functionality may still be accessible while a user is signing
out of the device.
➢ Certain PDF files may print slower than anticipated from the Apple Preview
application using the Apple Airprint driver in macOS 10.13 and macOS 10.14.
➢ A 49.DE.15 low memory error may occur due to a caching issue when logging In
and Out of some third party solutions.
➢ The Embedded Web Server (EWS) permissions are being grayed out when an
OXPd authentication agent proxy is configured.
Security/Authentication:
➢ The Authorization Agent registration may fail when the Embedded Web Server
(EWS) Access Control "Device Guest" has permissions enabled.
Embedded JetDirect:
➢ Incorrect characters are displayed on the Network Configuration Page when the
control panel is set to Czech or other Latin languages.
➢ Slow printing may occur when performing direct-PDF printing and when printing
certain file types within the Macintosh environment.
➢ Pages may be missing and not printed when IPP/IPPS jobs are sent in rapid
succession.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20190917
Firmware Revision: 2409048_052919
Embedded JetDirect:
JSI24090012
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.9
MD5 checksum for .bdl file
dbb6b191a626ec0b4eb923cc5b133a90
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20190614
Firmware Revision: 2408067_049158
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.8
ENHANCEMENT:
Base:
➢ Added the ability to change the font color and effects to improve readability in
Home Screen applications.
➢ Added support for the HP Custom Color Manager Software tool. The tool provides
color management capabilities to optimize color printing to better match
customer’s needs.
Security/Authentication:
➢ Added middleware support for SafeNet AT SC650 v4.1t smartcard.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Entering a PIN number for a stored job will unlock stored Jobs of another user with
the same PIN number.
➢ The Cancel button is not correctly notifying authentication solutions at sign-in when
user presses the cancel button.
➢ "Invalid user name or card" error message appears with an unregistered card
reader.
➢ Jobs may not get duplexed when media is loaded short edge feed in certain cases.
➢ Grayscale images print lighter when printing with the XC cartridge.
➢ HP Web JetAdmin might not be able to correctly identify the printer within its
firmware repository.
➢ The pin field pops up on the control panel after a card is inserted with certain
Smartcard solutions.
➢ Certain color PDF documents do not print correctly when using the UPD driver.
➢ When printing certain PDF files, the printer may output random characters or the
actual PDF print code rather than the PDF file as expected.
➢ Jobs get cancelled immediately instead of waiting for the inactivity timer if the
menu item "Delete job on unattended errors" is enabled.
➢ Not able to log in to the printer if the Sign in button is pressed before using a card
authentication method.
➢ Barcodes are not printed properly in some documents during direct PDF printing.
➢ An incorrect translation occurs when registering your device to the Google Cloud
Print server.
➢ LDAP access requests using SSL with CA certificates fail.
Security/Authentication:
➢ Unhandled exception causes device to crash with 49.38.07 error immediately
after Windows authentication.
➢ Safenet AT SC650 v4.1 card Smart Card: unique provisioning method prevents
the middleware from finding the certificates.
➢ A CA signed ID certificate is replaced with a printer generated self-signed ID
certificate when upgrading from FutureSmart 4.5.6 (or newer) to FutureSmart
4.7.3 (or older).
➢ An Insufficient Permissions dialog appearing with cancelled authentication attempts
when PostPromptResultCode.Canceled is set
➢ The default settings for the TLS 1.0 / TLS 1.1 (Transport Layer Security) protocol
changed to Disabled (previously Enabled).
IMPORTANT NOTE: TLS 1.0 may need to be enabled / re-enabled to be
compatible with some HP and 3rd party solutions and legacy web browsers.
➢ CVE-2019-6334 - Solution application signature checking may allow potential
execution of arbitrary code.
Embedded JetDirect:
➢ IPv6 DHCP request packet contains a null Identity Association (IA). This works with
the RFC and MS servers, but QIP servers do not handle this well.
➢ A stapled document will hang the printer when printing through the Google Cloud
print solution.
➢ The default paper size may be incorrect when using the Google Cloud Print Driver.
➢ Jobs may not print when sending data over the 9100 port and the printer is in an
idle state.
➢ UDP port 500 responds with an "Informational" packet even though no IPsec rules
are defined.
➢ Some IP addresses are being mistakenly interpreted as multicast addresses by the
IPsec/Firewall feature.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20190614
Firmware Revision: 2408067_049158
Embedded JetDirect:
JSI24080014
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.8
MD5 checksum for .bdl file
e2414d70a08eef65feb6ea5b10cf3b5c
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20190116
Firmware Revision: 2407081_000586
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.7.0.1
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ New security check will prevent installation of non-compliant aftermarket solution
bundles. Currently installed solutions are unaffected. Please work with solution
providers for an updated signature-compliant version of their software.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ A 49.DE.05 Webkit encountered a fatal error, unable to recover error message
may be observed when performing functions on the control panel with a pull-print
solution installed.
➢ An invalid 33.05.21 Security Alert error occurs when waking device from sleep
mode by opening the automatic document feeder.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20190116
Firmware Revision: 2407081_000586
Embedded JetDirect:
JSI24070006
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.7.0.1
MD5 checksum for .bdl file
ecee8541e0d278dc62f0a6dca525749c
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20181201
Firmware Revision: 2407071_037964
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.7
ENHANCEMENT:
Base:
➢ Added an option in EWS to remove the job cancel button (red X) on the control
panel.
➢ The feature once enable would allow users to cancel A3 jobs on A4 printers,
mainly targeted for Pull printing customers
➢ Added the ability to be able to suppress the Remote-Control Panel screen at the
control panel.
➢ Added a check box selection next to the file name in the Print from Job Storage
menu to allow end users to select one or more files to be include in a job.
➢ Added a job masking feature to the Print from Job Storage application which
prevents jobs that are password or PIN protected from showing up on the print
jobs list. The end user must first enter the password or PIN number to access
protected jobs.
➢ Added the capability to create and enforce Local Quota for Server-Less Job
Accounting that allow/limit/deny usage based on User Access Code.
➢ Added the ability to cancel all pending jobs at once. An access control setting
"Details or Cancel any User's job" allows this to be restricted to logged-in users or
administrators only.
➢ Added "Enable PS privileged operators" setting in the EWS Security/General Tab.
When disabled (the default) the PostScript administrative passwords
"SystemParamsPassword" and "StartJobPassword" are disabled and cannot be
set. Any PS operator requiring these administrative passwords will not execute
and return an error. When enabled both passwords default to "0" (zero) and can
be set separately to an alphanumeric value.
➢ Add the ability to use an IP address in the IPPS configuration with HTTPS
➢ Added a feature that allows configuring the complexity for SNMPv3 Passphrase
Authentication and Privacy Protocols.
➢ Added the ability to Hide or Show the Help Menus on the front control panel.
➢ Added the ability to reset Job Statistics from the Control Panel and print the Job
Statistics report from the Control Panel and EWS (/w Admin Credentials) for
Server-less Job Accounting.
➢ Added performance modification that reduces time to authenticate with a badge
swipe.
➢ Added French and Spanish language support to the HP Accessibility Assistant.
➢ Improved the time it takes for the printer to boot to a Ready state from the powered
off state. This change also reduced the amount of time it takes to get the first page
out for a copy or print job just after turning on the device.
➢ The Network Time Protocol server setting within the Embedded Web Server will no
longer get auto deleted when the server cannot be reached after a few days.
➢ Added support to resolve "CWE-693 Protection Mechanism Failure" by providing
"Strict-Transport-Security", "Content-Security-Policy" and "X-Content-Type-Options"
HTTP security header support.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Changing the "Use Requested Tray" setting will not stick if the Access control menu
"Ability to modify tray size and type settings" are locked even if you are signed in
as an Administrator.
➢ You may see the Data Received Warning and then a very long pause between
jobs when trying to send direct PDF file over a USB connection.
➢ Certain barcode fonts do not print correctly when Direct PDF printing.
➢ Jobs may not resume printing when a paper out condition occurs after loading the
tray with A6 media and setting the tray to AnySize/AnyType.
➢ The "PJL Drive Access - Enable/Disable" setting is not retained after a power cycle
when changes to that setting is made within Web JetAdmin.
➢ The Time format within the Embedded Web Server and on the control panel will
change from a 24 Hour Clock to a 12 Hour clock after a power cycle.
➢ A delay in printing may be seen after first power on when comparing the same
activity with previous versions of firmware
➢ A 48.A1.01 error can intermittently occur when connected to a critical-client job
accounting solution because a job was not properly marked as acknowledged.
HP recommends unsubscribing/re-subscribing the job accounting solution after
installing this firmware to ensure all legacy un-acknowledged jobs have been
properly marked in the system.
➢ Barcodes generated with Code 128 font are not readable in certain conditions.
➢ A 49.38.0C error may occur when the printer is in a "Paper Out" condition and
an IPDS print job is received.
➢ Certain files may print slower after upgrading to FutureSmart Bundle Version 4.6.2
or 4.6.2.1.
➢ A badge reader solution may become non-functional when swiping a badge
during an error condition.
➢ Unable to print multiple copies when using Personal Job with Encryption (with
password) and the PostScript UPD drivers.
➢ Certain PDF's which contain masks with 1 bit per color components and have
been created from scanned image may print slowly.
➢ Storing a Person Job within the drivers Job Storage feature may take more time
then compared to a FutureSmart 3 device.
➢ Some SmartCard solutions may fail to communicate with the card reader properly
causing the authentication dialog window to not appear.
➢ The device may hang and not print when using and IPDS solutions installed for
printing from an IBM Host system.
➢ A 49 error is seen when upgrading firmware from FutureSmart 3 to FutureSmart 4
when keyboard layout is set to Portuguese ABNT2.
➢ A 49.38.11 may be seen on the control panel when printing emails with special
characters.
Security/Authentication:
➢ Authentication agent Sign-In performance may be slow when using an aftermarket
solution.
➢ A user's domain account may get locked out prematurely when attempting to log
in at the printer due to entering an incorrect Windows domain credential.
➢ CVE-2015-9251: jQuery before version 1.12.0 and 3.0.0 may be vulnerable to
Cross-site Scripting (XSS) attacks.
➢ The Embedded Web Server>Security>Access Control sign-in method for the HP AC
Secure Pull Print button was reset to "Local Device" from "HPAC - DRA Server"
following an upgrade from FutureSmart firmware version 3.8 to 4.5.4.
➢ Enabling or Disabling the Restrict Color feature within the Embedded Web Server
will not work if there is a leading or trailing space in the application name coming
from the PJL Jobacct info in the driver.
➢ Print jobs sent to the device using the HP Universal Printer Driver will print in color
when the Device Guest does not have the Print in Color permission and the users
cannot select an Alternate Sign in Methods.
➢ Under certain circumstances the SIPR/NIPR card reader would go offline and
require power cycle.
➢ A 403 error may occur on the control panel or solution server when using a non-
default administrator role with an aftermarket solution.
➢ CVE-2018-5923 - Solution application signature checking may allow potential
execution of arbitrary code.
Embedded JetDirect:
➢ Some solutions may take longer to retrieve the list of jobs by enabling session
caching for the IP address in addition to host name-based caching.
➢ The device may lose network connection after re-negotiating the link speed.
➢ The Jetdirect 3000w may not be recognized by products localized in the Japanese
language.
➢ A communication error will be seen when enabling ePrint on a device set to the
Norwegian language.
➢ An 81.09.00 error may occur with certain HP AC authentication use cases
involving multiple servers behind a network load balancer.
➢ An association/authentication problem with the Jetdirect 2900nw and a wireless
network may be seen when 802.11r fast roaming is enabled.
➢ An HTTP error 400 "Bad Request" may be seen when user tries to configure the
Jetdirect 2700w in the Embedded Web Server.
➢ Manual configuration settings may not be reported properly on the network
configuration page when the network is disconnected.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20181201
Firmware Revision: 2407071_037964
Embedded JetDirect:
JSI24070006
DC Controller Version
7.149
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.7
MD5 checksum for .bdl file
b834c70951a4d104b4fd9394b34842ee
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20180626
Firmware Revision: 2406087_000016
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.6.0.3
ENHANCEMENT:
Base:
➢ An additional field is added in EWS to configure the Custom media type to
True/False for asymmetric media type. This setting when enabled, determines if
Alternative Letterhead Mode when enabled, should be applied on this specific
User defined media type or not.
➢ Added ability to disable the default SNMPv3 passphrase complexity.
➢ Added Embedded Job Accounting with Statistics functionality - a simple server-less
embedded solution that provides ability to track, report and account for individual
use via PIN on the MFP and via HP UPD.
➢ Added ability to configure, through permissions on the EWS access control page,
to force a sign in before any functionality can be accessed. This is done by
restricting the guest user from being able to access all items in the list. When a
product has been configured this way, users need to sign in before the home
screen will display.
➢ Added a status popup on UI with "cancel" button while waiting for the quota
server to respond.
➢ Added support for HP Accessibility Assistant Accessory.
Security/Authentication:
➢ Increased number of certificates allowed in the certificate store to 200.
➢ The Cross-site Request Forgery (CSRF) prevention feature included an exception for
potentially impacted Level 1 extensibility solutions and EWS configuration for
SNMP credentials, 802.1x configuration and Certificate management. This
exception is removed in firmware version 4.6. Level 1 solutions that have not made
the required architectural changes for CSRF may be affected, and may require
temporarily disabling the CSRF feature setting in the EWS.
➢ CVE-2017-15361 ROCA- Vulnerable RSA generation (TPM only)
Embedded JetDirect:
➢ Added patch method for SNMP configuration.
➢ Updated certificates for Google Cloud Print.
FIXES:
Base:
➢ Fixed a defect where certain Direct PDF printing causes middle of page to no
longer be gradient.
➢ Fixed a defect where the printer might report itself with the wrong model speed in
the driver or OID value, even though the printer prints and copies at correct speed.
➢ Fixed a defect where time/clock may be off by one hour in southern hemisphere
time zones
➢ Fixed a defect where when printing from Mac OSX High Sierra, error
"undefinedresult, OFFENDING COMMAND" is seen.
➢ The SNMP OID prtMarkerProcessColorants (.1.3.6.1.2.1.43.10.2.1.6) now
contains values which are appropriate for monochrome devices.
➢ Fixed a defect where a 49.38.07 error is seen when Alternative Letterhead Mode
(ALM) is enabled and a PCL5 print job is sent to the printer that includes Paper
Size and Tray Source but no Paper Type command, with Tray set to Preprinted (or
Letterhead).
➢ Improvements made to reduce the time taken to sign in an authenticated user.
➢ Fixed a defect where Quiet Mode set to Automatic Transition for 10 pages may
cause duplex copy job to hang.
➢ Fixed a defect where a 49.38.07 error is seen under certain circumstances when
printing from Tray1.
➢ Fixed a defect where Image Registration values weren't incrementing completely
when the control panel language is set to other langauges than English.
➢ Fixed a defect where a 49.38.07 error may be seen or internal pages may not
print if there is a prompt to load Letter Any in tray one when printing internal
pages.
➢ Fixed a defect where we were unable to print certain PDFs from USB.
➢ Fixed a defect where when printing multiple raw direct print PDF files through an
SAP print queue only first PDF is printed at the device.
➢ Fixed a defect where a 42.26.00 error was seen when printing certain files
through direct PDF print path.
➢ Fixed a defect where device may not wake up from sleep after sleeping for a long
period of time. Control panel will be dim and unresponsive.
➢ On the initial setup screen the Time Zone drop down menu has been placed
before the selection for the Hours:Minutes.
➢ Fixed a defect where a 49.DE.11 error may be presented on the control panel
when retrieving stored jobs or performing other activities with the fax functionality.
➢ Fixed a defect where an error is seen on EWS while changing the printer's Image
registration values for trays when device language is set to non-english.
➢ Fixed a defect where slowdown in print speeds on Letter/A4 media sizes was seen
when printing greater than 100 continuous pages due to increased internal
temperature of the device.
➢ Fixed a defect where the printable "Current Settings" page did not correctly
represent the established value for 'Auto Off After Sleep'.
➢ Improvements made to USB firmware download time. It can be seen on the next
upgrade after installing FutureSmart Bundle Version 4.6 or greater.
➢ Fixed a defect where a 49 error is seen when upgrading from FS3 to FS4
firmware with stored jobs on device.
➢ Fixed a defect where a printed cleaning page is seen in the middle of a print or
copy job.
➢ Fixed a defect where it would prevent a proximity card reader from properly
communicating with the printer running solutions using OXPd 1.7-based
authentication.
Security/Authentication:
➢ The EWS page for setting up Smart Card authentication was changed to indicate
that hostnames for authentication servers need to be entered, not "Trusted
Domains".
➢ Removed individual sign-in methods for the Embedded Web Server (EWS)
permissions in the Access Control page under the Security tab in the embedded
web server. These controls offered no advantage since access is determined by the
initial sign-in to the embedded web server. The default sign-in method for the EWS
remains if wanting to change the sign-in prompt to for example request Windows
or LDAP authentication instead.
➢ Fixed a PJL directory traversal issue that allows read-only access to the root
directory.
➢ Fixed a defect where the default sign in method changes from DSS to Local Device
when device is rebooted.
Embedded JetDirect:
➢ Fixed a defect where setting the OID npSecurityEncryptedDot1xPassword with
empty string to clear password was returning a "wrong value" error.
➢ Fixed a defect where Cisco "ARP Proxy" feature was causing devices to decline
the DHCP offer.
➢ Fixed a defect where some solutions would take longer to retrieve list of jobs.
➢ Fixed a defect where Syslog Priority setting was not filtering properly. The fix
restores proper operation. CCC events will still be reported regardless of priority
when the “Enhanced security event logging” option is selected.
➢ Fixed a defect where only one stored IPP/IPPS print job was allowed at a time.
➢ Fixed a defect where Wireless option is not showing under Information tab.
➢ Fixed a defect where network connection is lost when forced to downshift due to
poor quality signal.
➢ Fixed a defect where Jetdirect configuration page layout for Japanese (and other 2
byte languages) is unreadable.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
Firmware Datecode: 20180626
Firmware Revision: 2406087_000016
Embedded JetDirect:
JSI24060004
DC Controller Version
7.145
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.6.0.3
MD5 checksum for .bdl file
e1416053d8e5cf439a20c4d595e9ba9e
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20171208
Firmware Revision: 2405135_000378
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.5.0.1
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ No New Updates
Security/Authentication:
➢ This firmware disables the "TFTP Configuration File" setting to prevent
unauthorized device resets.
➢ This firmware addresses the following security issues: CVE-2017-13077:
Reinstallation of the pairwise encryption key (PTK-TK) in the 4-way handshake.
CVE-2017-13078: Reinstallation of the group key (GTK) in the 4-way handshake.
CVE-2017-13079: Reinstallation of the integrity group key (IGTK) in the 4-way
handshake. CVE-2017-13080: Reinstallation of the group key (GTK) in the group
key handshake. CVE-2017-13081: Reinstallation of the integrity group key (IGTK)
in the group key handshake.
Embedded JetDirect:
➢ Printer is showing offline after registering to Google Cloud Print.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653
SERIES
Firmware Datecode: 20171208
Firmware Revision: 2405135_000378
Embedded JetDirect:
JSI24050147
DC Controller Version
7.145
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.5.0.1
MD5 checksum for .bdl file
f2bf1b6a91d76e53e600ec652b681b1f
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20171102
Firmware Revision: 2405130_000068
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.5
ENHANCEMENT:
Base:
➢ Added two new features to improve the private and usability of retrieving stored
jobs. Administrators can define what users first see when entering the "Print from
Job Storage" application. Administrators have a new setting in the embedded
web server under "Security" [Tab] -> "Protect Stored Data" [Menu] -> "Managed
Stored Jobs" [Section] called "Behavior when users are authenticated. If "Assist
users to their jobs" is selected, users entering the application will immediately see
their jobs provided a folder exists by their username (default behavior in the print
driver when sending jobs). Administrators will also note a new permission that is
not activated by default in the embedded web server under "Security" [Tab] ->
"Access Control" [Menu] -> "Sign In and Permission Policies" [Section] -> "Print
from Job Storage application" [Control Panel Permission] for "Other Users' Jobs
and Folders". If removing the permissions (e.g. for "Guest" and "Device User") a
regular user will only be able to see their or guest jobs.
➢ Job log size was increased.
➢ Ability to schedule and perform a HDD clean via an internal schedule set by XTP
tickets.
➢ Added a "3 days" setting in Temporary/Standard Stored Job Retention.
➢ Added support for Chinese, Japanese, Korean keyboards.
➢ Detailed status on the state of job is shown in Job Details for Active Jobs and
Completed jobs.
➢ New Web Print Platform (WPP) architecture designed to address issues with
current architecture. Supports many services in addition to ePrint. Provides
simplified printer registration protocol for improved reliability. Supports web
sockets tunnel infrastructure as alternative to XMPP and HTTP signaling for
notifications.
➢ Added the ability to disable the "Shop for Supplies" links in the embedded web
server.
➢ Increased the number of border colors to choose from for the Welcome message
that can be displayed at the control panel.
➢ On the soft keyboard that is displayed on all Future Smart 4 device control panels,
the location of the backslash “\” character has moved to make it faster and easier
to access.
➢ Support included for Hebrew and Arabic on the device's Control Panel.
➢ Added support for German Swiss characters and symbols to the virtual keyboard.
➢ The Backup and Restore feature has been expanded to include JDI settings.
Additionally, this feature has been expanded to allow creating a backup file and
restoring that file to another device of the same model and firmware version as the
backup file.
➢ Role-Based Access to EWS provides ability to limit access to EWS items via
defined roles.
➢ Added the ability within the Embedded Web Server Remote Control Panel to press
and hold down your mouse key over the virtual keyboard to show alternative or
optional characters.
➢ The Quick View feature is now supported and it may help increase print speed
with PDF files that have been created by scanning the content with high
compression on a Multifunction Product. The following steps need to be performed
to take advantage of this feature:
1. Install the PCL 6 HP Universal Print Driver Version 6.4.1 or greater.
2. After the printer driver is connected to the printer the drivers Automatic
Configuration feature must be performed. This setting can be found in the
Device Settings Tab.
3. Lastly select ”Quick View” from the Print Quality drop down option
found in the drivers Printing Preferences to ensure that the feature is used
while printing.
➢ A reboot warning will be displayed after performing a Restore in the Embedded
Web Server.
Security/Authentication:
➢ Secure by Default Initiative: This firmware introduces updated security settings
defaults to increase out-of-box security and reduce the device security attack
surface. The updated security settings and defaults are:
• SNMPv1/v2: Read-only access (previously Read-write access)
• PJL/PS File System Access Settings: Disabled (previously enabled)
• PJL Device Access Commands: Disabled (previously enabled)
• Encryption Strength: RC4 and 3DES cipher suites Disabled (previously
Enabled)
• Minimum password Length and Complexity: Enabled (new Future Smart 4
feature) Administrative password Lockout: Enabled (new Future Smart 4
feature)
• Cross-Site Request Forgery Prevention: Enabled (new Future Smart 4
feature)
Note: Updating to this firmware version from Future Smart 3 bundles or Future
Smart 4 bundles before version 4.5 will not update the security settings to the new
defaults. Performing a Reset Factory Settings, Format Disk or Partial Clean
command will update the security settings to the new defaults, overwriting any
previously configured setting.
Devices with Future Smart 4.5 out-of-the-box, or upgraded Future Smart 4.5
devices which have been factory reset, will have new security standards, such as
SNMPv1/v2 set to read-only. In order to be able to configure those devices HP
Web Jetadmin 10.4r2 with FP6 or higher is required. FP6 and HP Web Jetadmin
10.4SR3 (bundled with FP6) will be released end of November 2017. Security
Manager V3.1, releasing mid-November 2017, is also required to manage some
of the new security settings/behaviors."
➢ HP Connection Inspector is a new embedded security feature that detects a
network attack using DNS Network Anomaly Detection algorithms. It ensures that
devices are not trying to connect to Malware Command and Control Centers on
the Internet. When a Network Anomaly is detected the device will enter a DNS
protected mode preventing unknown DNS requests. If certain parameters are
exceeded, it will reboot the device to a known good condition, and provides alert
notifications which can be monitored by Security Information Event Management
applications, including HP ArcSight and SPLUNK.
➢ TLS 1.2 support for L1 solutions. This firmware provides compatible HP and 3rd
party solution software the ability to support TLS 1.2 based encryption by routing
outbound HTTPS connections through the Jetdirect networking interface. No
partner solution changes are required to support this change.
➢ Support for 3072 bit and 4096 bit key lengths with RSA-based certificates NSA
announced changes to the Commercial National Security Algorithm Suite (CNSS)
that specify RSA key lengths should have a minimum size of 3072 bits with 4096
bits also acceptable. This firmware supports selecting 3072-bit and 4096-bit keys
for self-signed certificates and certificate signing requests generated on the device.
Larger key sizes for imported certificates were supported in previous firmware
versions.
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ You may see streaks after printing with heavy gloss media.
➢ You may see slower than normal A5 printing performance.
➢ You may see text or images repeated down the page or a pause in printing due to
the fuser being hot from the prior printed page."
➢ The "Clearing Settings" message seems to appear for no apparent reason.
➢ Not able to save Moscow as your time zone within the EWS or Control Panel.
➢ Fixed an issue with guest user permissions during address book import/export
operation.
➢ Messages for what you can see with the Job log through Access control is
confusing.
➢ Not able to enter values into numeric fields using the hard keys of the control
panel when set to certain localized languages
➢ Back Slash \ is not able to be selected on non-touch control panels even when
holding down the OK button.
➢ Missing graphics on pages when printing certain PCL5 jobs.
➢ Improvements in print performance of certain types of jobs.
➢ Improvements in small job print performance.
Security/Authentication:
➢ This firmware addresses the following security issues: CVE-2017-11103 - Heimdal
before 7.4 allows remote attackers to impersonate services with Orpheus' Lyre
attacks.
➢ This firmware addresses the following security issues: CVE-2017-9765 - Integer
overflow in SOAP (Simple Object Access Protocol) function allows execution of
arbitrary code or Denial of Service, aka Devil’s Ivy attack.
➢ This firmware addresses the following security issue: CVE-2017-2750 - Insecure
Solution DLL Signature Validation.
➢ Added support for G&D FIPS-201 SIPR smartcards that are provisioned without
encipherment certificates.
Embedded JetDirect:
➢ 81.09.00 error was occurring intermittently on reboot.
➢ Updates to HTTPS communications for embedded aftermarket solutions.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653
SERIES
Firmware Datecode: 20171102
Firmware Revision: 2405130_000068
Embedded JetDirect:
JSI24050132
DC Controller Version
7.145
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.5
MD5 checksum for .bdl file
c6e465ce53ffe2ca0b3adff33ccd0c2b
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20170729
Firmware Revision: 2403322_000089
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.3.0.3
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ You may see streaks after printing with heavy gloss media.
➢ You may see slower than normal A5 printing performance.
➢ You may see text or images repeated down the page or a pause in printing due to
the fuser being hot from the prior printed page.
Security/Authentication:
➢ This firmware addresses the following security issues: CVE-2017-11103 - Heimdal
before 7.4 allows remote attackers to impersonate services with Orpheus' Lyre
attacks.
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
HP COLOR LASERJET MANAGED E650xx
SERIES
Firmware Datecode: 20170729
Firmware Revision: 2403322_000089
Embedded JetDirect:
JSI24r10033
DC Controller Version
7.145
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.3.0.3
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20170526
Firmware Revision: 2403317_000031
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.3.0.2
ENHANCEMENT:
Base:
➢ No New Updates
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
FIXES:
Base:
➢ Not able to enter values into numeric fields using the hard keys of the control
panel when set to certain localized languages.
Security/Authentication:
➢ No New Updates
Embedded JetDirect:
➢ No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
HP COLOR LASERJET MANAGED E650xx
SERIES
Firmware Datecode: 20170526
Firmware Revision: 2403317_000031
Embedded JetDirect:
JSI24r10033
DC Controller Version
7.143
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.3.0.2
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20170407
Firmware Revision: 2403302_006076
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.3
ENHANCEMENT:
Base:
➢ No New Updates -- Original Release
Security/Authentication:
➢ No New Updates -- Original Release
Embedded JetDirect:
➢ No New Updates -- Original Release
FIXES:
Base:
➢ No New Updates -- Original Release
Security/Authentication:
➢ No New Updates -- Original Release
Embedded JetDirect:
➢ No New Updates -- Original Release
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP COLOR LASERJET M652 / M653 SERIES
HP COLOR LASERJET MANAGED E650xx
SERIES
Firmware Datecode: 20170407
Firmware Revision: 2403302_006076
Embedded JetDirect:
JSI24r10033
DC Controller Version
7.143
Optional Trays Version
4.106
HP Fleet Release Designation
Original Release FutureSmart 4.3
No Previous Releases -- Original Version
Installation Instructions
NOTE: Please be aware that an update in some circumstances may require 10 minutes
or more to complete.
You can send the firmware update to a device at any time; the device will wait for all I/O
channels to become idle before cycling power.
Please print a configuration page prior to performing any firmware update. To print the
configuration page:
1. Go to the printer’s control panel.
2. Select the Reports menu.
3. Select the Configuration/Status Pages menu.
4. Select the Configuration Page option.
5. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:
Firmware Datecode: 20170407
Firmware Revision: 2403302_006076
The elapsed time for an update depends on the I/O transfer time as well as the time that it
takes for the printer to reinitialize. The I/O transfer time depend on the speed of the host
computer sending the update and the I/O method (USB or network).
The re-initialization time will depend on the specific hardware configuration of the printer,
such as the number of EIO devices installed, the presence of external paper handling
devices, and the amount of memory installed. Finally, any print jobs ahead of the
firmware job in the queue will be printed before the update is processed.
NOTE: When the update process has completed the LaserJet will need to be rebooted.
Once the printer is back online, print a Configuration Page and verify that the new
firmware has been installed.
Additional information to know
The firmware file will be in the following file format “xxxxxxx.bdl” where “xxx” indicates
the firmware file name and the “.bdl” is the files extension.
This file requires an interactive update method. You cannot update the printer using the
traditional FTP, LPR or Port 9100 methods of upgrading. Please use one of the following
methods listed below to update the firmware of this device.
How to perform firmware upgrades.
Embedded Web Server:
(control panel is at a Ready screen)
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Open an Internet Browser Window.
2. Enter the IP address in the URL line.
3. Select the
Firmware Upgrade
link from within the General tab.
4. Select
Choose File
and browse to the location that the firmware upgrade file
was downloaded to, and then select the firmware file.
5. Select the
Install
button to perform the upgrade.
NOTE:
Do not close the Browser Window or interrupt communication until the
Embedded Web Server displays the Confirmation Page.
6.
The printer will automatically reboot unless you are downgrading. If
downgrading Firmware you will be prompted to select the Rollback option.
NOTE:
Please be aware that an update in some circumstances may require 10
minutes or more to complete.
Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.
Walk-up USB thumb drive:
(Standard control panel menu)
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive).
NOTE:
USB Flash Drives that are not in a Fat32 format or having a CD formatted
partition may not be recognized by the printer. You may need to try a different USB
flash drive.
2. Turn the printer ON.
3. Select the
Support Tools
menu.
4. Select the
Maintenance
menu.
5. Select the
USB Firmware Upgrade
menu.
6. Insert the portable USB storage device with the xxxxxxx.bdl file on it into the USB
port on the front control panel of the product.
7. Select the xxxxxxx.bdl file you would like to use.
NOTE:
If there is more than one xxxxxxx.bdl file on the storage device, make sure
that you select the correct file for this product.
8. Select the Install button on the bottom of the screen.
9. Select the Upgrade, Re-install or Downgrade option depending on the task
you are performing. The firmware upload process will begin.
When the upload is complete, the printer will reboot automatically and start the
upgrade process.
NOTE:
The upgrade process may take up to 10 minutes to complete. Please do not
interrupt the updating process.
Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.
Pre-Boot walk-up USB thumb drive:
(control panel Pre-Boot menu)
NOTE:
Only to be used if the printer is not able to boot to READY
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive).
NOTE:
USB Flash Drives that are not in a Fat32 format or having a CD formatted
partition may not be recognized by the printer. You may need to try a different USB
flash drive.
2. Turn the printer ON.
3. Press the
“X”
button or middle of the Touch Screen when you see the “
1/8
”
under the HP logo.
4. Press the Down arrow to highlight
Administrator
, and then press OK.
5. Press the Down arrow to highlight
Download
, and then press OK.
6. Insert the portable USB storage device with the xxxxxxx.bdl file on it.
7. Press the Down arrow to highlight
USB Thumbdrive
, and then press OK.
8. Press the Down arrow to highlight the xxxxxxx.bdl file, and then press OK.
NOTE:
Please make sure the firmware file is located in the root directory of the flash
drive. If you have more than one .bdl file on your USB flash drive, select the file you
want loaded and press OK.
Please be patient since this may take up to 10 minutes to complete.
9. When the message
Complete
appears on the control panel display, power cycle
the printer.
10. The printer will start the upgrade process and will continue to boot to the Ready
state.
NOTE:
Please be patient since this may take up to 10 minutes to complete.
Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.
Web Jetadmin (Supported with version 10.4 SR1 with FP4 or newer)
Please visit www.hp.com and type “Web Jet Admin” in the “Search” Box to find more
information about new releases of Web Jetadmin and the release note information for
those releases.
Upgrading Firmware:
1. Start Web Jetadmin 10.4 SR1 with FP4 or newer
2. From the “Device Management” section, select "All Devices” (or the appropriate
device group). An “All Devices” list will appear in the center window.
3. Find your device in the list, or type the IP address of the device in the Quick Device
Discovery section in the lower-left of the screen (this will highlight your device in
the device list). You can sort the device list by clicking on a column name at the
top.
4. If your device list is sorted my model number, you may select multiple devices with
the same model number by Control-Click or Shift-Click.
5. Right-click on the device and select “Upgrade firmware…”.
6. An Upgrade Firmware window will appear. Select “Device firmware” and click
“Next”
7. A list of available firmware will appear. If the correct version is listed, click
“Next”, and the upgrade process will start.
NOTE: If the correct firmware version does not appear within the list, you will need to
manually upload it into WJA. New firmware may be available on an FTP site prior to
appearing on hp.com. The instructions below allow you to upload a firmware file from
your local PC to WJA 10.4 SR1 with FP4 or newer
Uploading new firmware files into WJA:
1. Click on “Firmware/Firmware Repository” in the “Device Management” pane
2. A “Firmware Repository” window will appear in the center of the screen
3. Click on “Upload” in the upper-right of the window
4. Browse to the .bdl file on your local PC
5. Click “Upload”
6. Once the .bdl file is uploaded, go back to step 2 in the first section and complete
steps 2 through 6.
NOTE: Do not turn printer off during the update process! When the update process is
complete, the printer will automatically reboot. If the firmware update process fails, Web
JetAdmin will provide notification with a page (screen) of information regarding the
reason(s) for failure. A link will be provided to attempt the process again.
System Requirements
The Firmware upgrade process requires a network or USB port connection.
Technical Assistance
Some of the services below are provided for the United States only. Similar services to
those listed below are available in other countries. See your printer's user guide or call
your local authorized HP dealer.
Customer Support
See your printer's user guide or call your local authorized HP dealer.
Internet
An anonymous FTP library service is available worldwide for around-the-clock-access to
drivers and technical support information for HP peripheral and computer products.
Please note that paths may change without notice. Access the Internet or FTP address and
use the menus to locate the software or support of your choice.
URL for HP Color LaserJet M652 and M653 Series Support:
URL for Firmware downloads:
www.hp.com/support/colorljM652
www.hp.com/support/colorljM653
URL for Support:
http://www.hp.com/go/support
URL for Access HP: http://www.hp.com
FTP address: ftp.hp.com
Login: anonymous
Password: your Internet email address
Additional Information
Refer to your printer's user guide for additional methods of obtaining software and support
information, such as printer driver distribution centers other online services, fax services,
and other online support.
Legal Statements
Trademark Notices
MS-DOS, Windows, Windows 2000, Excel 2000, Microsoft Office, Windows Server
2003, Outlook, PScript and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
PostScript is a registered trademark of Adobe Systems Incorporated.
Quark and QuarkXpress are trademarks of Quark Inc.
Mac, Macintosh and Safari are registered trademarks of Apple Computer, Inc.
The Adobe logo, Acrobat, the Adobe PDF logo, Distiller, and Reader are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
other countries.
Novell is a registered trademark of Novell, Inc., in the United States and other countries.
Netscape Navigator, is a registered trademark of Netscape Communications Corporation
in the United States and other countries.
License and Copyright
© Copyright 2020 HP Inc., L.P.
The information contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein
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