HP M634, M635, M636 User Manual

HP LASERJET ENTERPRISE MFP M634, M635 and M636 SERIES
Firmware Readme
Product Name(s):
HP LaserJet Enterprise MFP M634dn
HP LaserJet Enterprise Flow MFP M634h
HP LaserJet Enterprise MFP M635fht
HP LaserJet Enterprise Flow MFP M635z
HP LaserJet Enterprise MFP M636fh
HP LaserJet Enterprise Flow MFP M636z
Model Number(s): 7PS94A 7PS95A • 7PS96A 7PS97A 7PS98A
7PS99A 7PT00A 7PT01A
This document contains information for the firmware revision number: Firmware Datecode: 20200807 Firmware Revision: 2411097_060478 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.11.0.1
Description
-- What is included in the Firmware bundle?
-- Who needs this firmware?
-- Determining the current version level of your firmware
Enhancements and Fixes provided with this firmware revision Enhancements and Fixes provided with the previous revision(s)
Installation Instructions
-- Additional Information to know
-- Using the Embedded Web Server
-- Using the Walk up USB port
-- Web JetAdmin
FutureSmart Level Switching Procedures
-- Embedded Web Server (EWS)
-- Device Control Panel
-- Web JetAdmin
System Requirements Technical Assistance Customer Support Internet Additional Information Legal Statements
-- Trademark Notices
-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
-- License and Copyright
Description
This Readme file provides specific installation instructions and other information you should know before you perform a firmware update for your HP LaserJet Series printer or MFP. Installation instructions are provided for Single and Multiple Printer Updates.
This document provides specific update, installation and troubleshooting information. For additional information on the device features, refer to the online user guide found on hp.com.
What is included in a Firmware bundle? The HP LaserJet printer firmware update file available from the HP web site contains firmware for the printer, embedded JetDirect (if applicable), HP paper handling accessories used with the device in one convenient download file. When the Remote Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine and all connected accessories are upgraded.
Who needs this firmware? Similar to HP Inc. providing improved software for your HP LaserJet Printer or MFP, HP Inc. provides firmware updates for your printer periodically through its supported lifecycle. A firmware update may be necessary if it is determined that you may benefit from the resolution of any issue that is documented below. These updates are available on the HP support web site. Determining the current version level of your firmware
To determine the current level of firmware installed on the device: Go to the printer’s or MFP’s control panel.
1. Go to the printer’s control panel.
2. Swipe left and select the Reports application.
3. Select the Configuration/Status Pages menu.
4. Select the Configuration Page option.
5. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware Revision will look something like this:
Firmware Datecode: 20170331 Firmware Revision: 2403298_006036
IMPORTANT NOTE:
This firmware file requires an interactive update method. You CANNOT update these Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading. Please use one of the following methods listed below to update the firmware of this device.
Enhancements and Fixes provided with this Firmware revision
The following new functionality or features are provided by this firmware release: Firmware Datecode: 20200807 Firmware Revision: 2411097_060478 HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.11.0.1
For information on HP Security Bulletins addressed by firmware releases, please visit:
https://support.hp.com/security-bulletins
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:
https://www.hp.com/go/alerts
ENHANCEMENT:
Base:
Added device level notifications, such as paper out messages, to be displayed in
the Workpath notification area.
Added support for both the HP and Honeywell barcode reader to allow input text
at the control panel by reading a barcode.
Digital Sending:
No New Updates
Analog Fax:
Added support for Mixed Originals for fax job with pages longer than 15 inches
in length.
Security/Authentication:
The Embedded Web Server Security Log now provides access to device generated
Syslog event information. The log stores all generated syslog event messages to an internal file that can be exported from the device EWS Security page.
Added support for the HP Smartcard NIPRNet Solution for US Government to now
authenticate automatically using the Signature or PIV-Authentication certificate. The preferred certificate for authentication is configured using the Prefer-GSC-IS over PIV card setting.
Embedded JetDirect:
No New Updates
FIXES:
Base:
Jobs may not get duplexed when media is loaded short edge feed in certain cases. The Date and Time stamp within the Service Event logs can be different compared
to the actual time, depending upon the time zone the printer is set to.
The device status of "Printer is low on toner/ink" displays in the Window's printer
spooler when a long-life consumable, such as an image drum or fuser, is in a low status.
Scanning from 3rd Party TWAIN application takes longer than expected. When using the physical keyboard a press of the "Z" key will populate the screen
with a "y" in the email field when using the Polish language.
49.4A.04 error may occur intermittently when printing from certain types of
customized applications.
Some media type strings are displayed incorrectly in Japanese language. The device may stop processing groups of mixed copy/print jobs when Serverless
Job Accounting/Local Quota is enabled.
The configured auto-launch application may fail to launch if the user language is
changed when signing in.
If an export file is created with the Import/Export feature where the "Local quota
and job accounting settings" is checked and the "Local Quota" setting in the Embedded Web Server (EWS) is disabled (EWS > General > Quota Settings > Local Quota) then the "Local Quota" setting in the EWS will no longer be available in the EWS after the import.
A device administrator may be unable to access secured Embedded Web Server
features when a third-party Authorization proxy is registered.
A "Copier disabled. Check copy control device" message appears on control
panel when a FIH accessory is connected, but insufficient copy credits are available.
Card Reader may fail after a power cycle and will require the device to be
registered again before it works.
Device hangs with a "JetAdvantage Link is Loading" message on the control panel
when a kiosk app is uninstalled and then reinstalled without a reboot.
Japanese Localization for "Retry the Job" is incorrect for email notification. A 49.4A.04 error may occur when printing certain types of PostScript files. Workpath based apps may intermittently fail to load due to a boot time race
condition.
Certain Workpath apps may displayed a different time on the home screen when
compared to the Date/Time settings within the Embedded Web Server.
Granted permission may not work properly after upgrading when using certain
Workpath apps.
The Job Log does not display the full name of a Printed job.
Digital Sending:
The Digital Send file name generated is incorrect when using the device date and
time suffix along with the preview option.
The "Send test Email" function of the Control Panel Setup for Scan to Email always
fails with "SMTP Gateway not responding" when an SSL/TLS connection on port 465 is configured.
Scan to Email will not work when using an Amazon email server.
Analog Fax:
Sending 3 or more continuous IP fax jobs may result in a Communication Error. Incoming faxes fail to connect after being answered by the MFP. Fax speed dials with pauses ( , ) in the fax numbers cannot be restored after being
exported.
Unable to block fax numbers with spaces and hyphen.
Security/Authentication:
Uses NTLM for authentication when SmartCard authentication is specified. Scan to folder is sending unsigned packets when the server sets the "Signing
Enabled" flag.
An intermittent 33.05.18 Security Alert may occur during a device power cycle. The HPAC app may launch prior to SIO Authentication and storing previous saved
credentials in the Cloud Vault.
LDAP with secure connection fails on server with Channel Binding enabled. Scan to DFS Folder may stop working, but may recover if enough time passes or
printer is rebooted.
In a network trace there will be no Tree Connect after successful Session Setup
packet when scanning to a DFS folder.
A corresponding Event Log entry is not created when a Syslog event message is
sent for a Potential Intrusion Detection event.
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