Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
Trademark Credits
®
, Adobe Photoshop®, Acrobat®, and
Adobe
PostScript
®
are trademarks of Adobe
Systems Incorporated.
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Edition 1, 1/2012
Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.
Java™ is a US trademark of Sun
Microsystems, Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
®
is a registered trademark of The
UNIX
Open Group.
®
ENERGY STAR
and the ENERGY STAR
mark are registered U.S. marks.
®
Table of contents
1 Document and product basics ...................................................................................................................... 1
Purpose and scope .............................................................................................................................. 2
Software availability and localization .................................................................................................... 3
Printing-system software on the Web .................................................................................. 3
In-box printing-system software CD .................................................................... 3
HP LaserJet Windows software CD .................................................................... 3
CD versions and language support ..................................................................... 4
Driver languages ................................................................................ 6
Installer languages ............................................................................. 7
Documentation languages .................................................................. 8
2 Windows software description and installation ........................................................................................... 9
Use the HP Uninstall utility to remove the product software ............................................ 111
Use the software CD to remove the product software ..................................................... 113
Remove the printer driver by using the Windows Add or Remove Programs feature ... . . 116
ENWWv
Uninstall the printer driver by using the Server Properties feature .................................. 118
3 Mac software and utilities .......................................................................................................................... 119
Set up a printer with a Mac ............................................................................. 146
Troubleshoot the product setup ...................................................................... 147
Remove software from Mac operating systems ............................................................................... 148
4 Linux, Unix and other ................................................................................................................................. 149
Linux information .............................................................................................................................. 150
Unix information ............................................................................................................................... 151
Calibrate the product ....................................................................................... 162
Index ................................................................................................................................................................. 163
ENWWvii
viiiENWW
List of tables
Table 1-1 Software CD supported languages .................................................................................................... 4
Table 1-2 Supported discrete driver languages ................................................................................................. 6
Table 1-3 Installer component languages .......................................................................................................... 7
Table 1-4 Documentation languages ................................................................................................................. 8
Table 2-1 Font Attribute settings for new and preset watermarks .................................................................... 41
Figure 2-14 WIA-driver user interface — flatbed .............................................................................................. 69
Figure 2-15 Help & Learn Center ..................................................................................................................... 71
Figure 2-16 IP address location on the configuration page .............................................................................. 72
Figure 2-17 HP Device Toolbox, Home tab – Device Status page .................................................................. 73
Figure 2-18 HP Device Toolbox, Home tab – Supplies Status page ............................................................... 74
Figure 2-19 HP Device Toolbox, Home tab – Device Configuration page ....................................................... 74
Figure 2-20 HP Device Toolbox, Home tab – Network Summary page ........................................................... 75
Figure 2-21 HP Device Toolbox, Home tab – Reports page ............................................................................ 76
Figure 2-22 HP Device Toolbox, Home tab – Color Usage Log page ............................................................. 76
Figure 2-23 HP Device Toolbox, Home tab – Event Log page ........................................................................ 76
Figure 2-24 HP Device Toolbox, System tab – Device Information page ........................................................ 77
Figure 2-25 HP Device Toolbox, System tab – Paper Setup page .................................................................. 78
Figure 2-26 HP Device Toolbox, System tab – Print Quality page .................................................................. 78
Figure 2-27 HP Device Toolbox, System tab – EcoSMART Console page ..................................................... 78
Figure 2-28 HP
Figure 2-29 HP Device Toolbox, System tab – Paper Types page .................................................................. 79
Figure 2-30 HP Device Toolbox, System tab – System Setup page ................................................................ 79
Figure 2-31 HP Device Toolbox, System tab – Service page .......................................................................... 80
Figure 2-32 HP Device Toolbox, System tab — Save and Restore page ........................................................ 80
Device Toolbox, System tab – Print Density page .................................................................. 79
ENWWxi
Figure 2-33 HP Device Toolbox, System tab – Product Security page ............................................................ 80
Figure 2-85 Software uninstall — Reboot Now button ................................................................................... 115
Figure 2-86 Software uninstall — Reboot Later button .................................................................................. 115
Figure 2-87 Windows Control Panel screen ................................................................................................... 116
Figure 2-88 HP Driver Uninstall Utility screen ................................................................................................ 117
Figure 2-89 HP Driver Uninstall Complete screen ......................................................................................... 117
Figure 3-1 HP Utility main screen ................................................................................................................... 123
Figure 3-2 HP Utility toolbar ........................................................................................................................... 123
Figure 3-3 Supplies Status screen ................................................................................................................. 124
Figure 3-4 Device Information screen ............................................................................................................ 125
Figure 3-5 Test page screen .......................................................................................................................... 125
Figure 3-6 Color Usage screen ...................................................................................................................... 126
Figure 3-21 Message Center screen .............................................................................................................. 135
Figure 3-22 Mac installation — Overview screen ........................................................................................... 137
Figure 3-23 Mac installation — License screen ............................................................................................. 138
Figure 3-24 Mac installation — License pop-up ............................................................................................. 138
...... 128
ENWWxiii
Figure 3-25 Mac installation — HP ePrint Offer screen ................................................................................. 139
Figure 3-26 Mac installation — Select Device screen .................................................................................... 140
Figure 3-27 Mac installation — Installation Options screen ........................................................................... 141
Figure 3-28 Mac installation — Password popup ........................................................................................... 141
Figure 3-29 Mac installation — Progress bar ................................................................................................. 142
Figure 3-30 Mac installation — Setup screen ................................................................................................ 143
Figure 3-31 Mac installation — Wireless Setup screen .................................................................................. 144
Figure 3-32 Mac installation — Web Registration screen .............................................................................. 145
Figure 3-33 Mac installation — Summary screen .......................................................................................... 146
xivENWW
1Document and product basics
Purpose and scope
●
Software availability and localization
●
ENWW1
Purpose and scope
This software technical reference (STR) provides information about and troubleshooting tips for the
printing-system software for the product.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, management information systems
(MIS) personnel, and end users, as appropriate.
NOTE:This STR describes drivers that are available from the product firmware and shipped on the
printing-system software CD that comes with the product. This STR does not describe drivers that will
become available on the Web.
The following information is included in this STR:
●Descriptions of drivers, operating systems, and system environments
Descriptions of installing and uninstalling the printing-system software components
●
For information about the location of information within chapters, see the table of contents. An index
is also provided in this STR.
Additional detailed information about the printing-system software is published in an addendum to this
STR. The following information is available in the addendum:
Lists of installed files
●
System-modification information, such as files added or modified
●
2Chapter 1 Document and product basicsENWW
Software availability and localization
This section provides information about the availability of the product printing-system software and
related software and firmware. Printing-system software on a CD is available from HP fulfillment
centers.
Printing-system software on the Web
All software that is contained on the installation CD is also available on the Web.
Web deployment is the preferred method for obtaining the latest software. The Web site offers an
option for automatic e-mail notification about new software releases.
NOTE:This STR describes drivers that are shipped with the printing-system software CD. This STR
does not describe any drivers that might be released for use by support personnel.
To view the product support Web site, complete the following steps.
1.In the main screen of the installer, click the More Options button, and then click the
Documentation button.
2.Click the HP Help and Learn Center button.
3.In the HP Help and Learn Center screen, click the Web Support tab, and then select the
product model number.
In-box printing-system software CD
The software CD contains a variety of files for installing the printing-system software on the computer.
This section describes the files that are available on the software CD and provides additional
information about support and availability.
The product comes with two printing-system software CDs, one for Windows operating systems and
one for Mac OS X operating systems.
The files on each CD include documentation files and files that are required in order to install and
uninstall the printing-system components.
HP LaserJet Windows software CD
NOTE:For information about the contents of the Mac CD, see Mac software and utilities
on page 119.
The root directory of the Windows software CD contains the AUTORUN.EXE file, the SETUP.EXE
file, and the following directories:
Documents
●
Installer
●
Installer Content
●
ENWW
●
Languages
Software availability and localization
3
Prerequisites
●
Setup
●
Utilities
●
x64
●
The Utilities folder contains the files to run these stand-alone utilities:
FileToEmail
●
●Scrubber
CD versions and language support
The product printing-system software CD is available with the following components and languages.
The product provides driver support in the following languages.
Table 1-2 Supported discrete driver languages
ComponentLanguage list
HP PCL 6 Print Driver
Arabic
●
Catalan
●
Croatian
●
Czech
●
●Danish
Dutch
●
English
●
Finnish
●
●French
German
●
Greek
●
Hebrew
●
Hungarian
●
●Italian
Japanese
●
Korean
●
Norwegian
●
Polish
●
Portuguese
●
●Romanian
Russian
●
Simplified Chinese
●
Slovak
●
●Slovenian
Spanish
●
Swedish
●
Thai
●
Traditional Chinese
●
●Turkish
6Chapter 1 Document and product basicsENWW
Installer languages
The product provides installer component support in the following languages.
Table 1-3 Installer component languages
ComponentLanguage list
Administrator install
Installer
Common Windows installer
Web registration (with the following
exceptions)
●Arabic and Hebrew support in
English only
Catalan support in Spanish
●
only
No support for Bulgarian,
●
Estonian, Japanese, Kazakh,
Lithuanian, Latvian, Serbian,
Ukrainian, or Vietnamese
Arabic
●
Bahasa Indonesian
●
Catalan
●
Croatian
●
●Czech
Danish
●
Dutch
●
English
●
●Finnish
French
●
German
●
Greek
●
Hebrew
●
●Hungarian
Italian
●
Norwegian
●
Polish
●
Portuguese
●
Romanian
●
●Russian
Simplified Chinese
●
Slovak
●
Slovenian
●
●Spanish
Swedish
●
Thai
●
Traditional Chinese
●
Turkish
●
ENWW
Korean
●
Software availability and localization
7
Documentation languages
The product provides documentation in the following languages.
Table 1-4 Documentation languages
ComponentLanguage list
User Guide
●
Quick Reference Guide
●
Single Topic Documents
●
(Web)
Install Notes (Windows)
●
Arabic
●
Bahasa Indonesian
●
Catalan
●
Croatian
●
●Czech
Danish
●
Dutch
●
English
●
●Finnish
French
●
German
●
Greek
●
Hebrew
●
●Hungarian
Italian
●
Norwegian
●
Polish
●
Portuguese
●
Romanian
●
●Russian
Slovak
●
Slovenian
●
Spanish
●
●Swedish
Thai
●
Turkish
●
Simplified Chinese
●
Traditional Chinese
●
Japanese
●
Korean
●
8Chapter 1 Document and product basicsENWW
2Windows software description and
installation
Introduction
The product comes with software and installers for Microsoft Windows and Apple Computer, Inc.,
Mac systems. Linux and UNIX systems are supported, and software is available on the Web. For
information about specific system installers, drivers, and components, see the section that
corresponds to that system. For information about Mac software, see
on page 119.
This section contains information about the following topics:
Install overview
●
Mac software and utilities
CD installation and HP Smart Install installation
●
Installation for software components from the Web
●
HP LaserJet software components for Windows
●
Detailed Windows installation instructions
●
Remove software
●
ENWW
Introduction
9
Install overview
The printing-system software CD contains the product software. The printing-system software can
also be installed when the product is connected to the computer through Smart Install.
For all supported operating systems, each install option presents a series of screens that guide you
through the installation process.
Software installation types for Windows
The following printing-system software installation types are available:
Select the recommended software (default)
●
Select the minimum software
●
Selecting Click here for more install options allows you to choose between the installation types
and allows you to view the software components that are installed with each installation type.
Installing the recommended software installs these software components:
Fax Setup Wizard
●
HP Device Toolbox
●
HP Help & Learn Center
●
HP LaserJet Customer Participation Program
●
●HP Printer Status and Alerts
HP Scan
●
HP Send Fax
●
Reconfigure your HP Device
●
Uninstall Product Software
●
The installer guides the installation, whether you are configuring a direct-connected or a networkconnected product.
The installer supports both USB and network connections (wired and wireless if applicable). The
installer guides the installation, and prompts the user to connect the USB cable for direct connect
installation. Additionally, it allows the user to either search the network or specify an IP address for
the product in a network installation.
Installation options
The printing-system software can be installed when the product is connected to the computer in the
following configurations:
Directly connected via a USB port
●
Connected via a wired or wireless network
●
10Chapter 2 Windows software description and installationENWW
CD installation and HP Smart Install installation
Supported operating systems for Windows
●
Software installation types for Windows
●
Supported operating systems for Windows
The product comes with software for the following Windows operating systems:
Windows 7 (32-bit and 64-bit)
●
Windows Vista (32-bit and 64-bit)
●
Windows XP (32-bit, Service Pack 2)
●
Windows Server 2003 (32-bit, Service Pack 3)
●
Windows Server 2008 and 2008 R2 (32-bit and 64-bit)
●
Software installation types for Windows
The product printing-system software can be installed in the following ways:
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 printing-
●
system installer (Recommended)
HP Smart Install with USB connection
●
HP Smart Install with network connection
●
Microsoft Found New Hardware Wizard (If HP Smart Install is disabled)
●
ENWW
CD installation and HP Smart Install installation
11
Installation for software components from the Web
Supported operating systems for Windows
The product comes with software for the following Windows operating systems:
Windows 7 (32-bit and 64-bit)
●
Windows Vista (32-bit and 64-bit)
●
Windows XP (32-bit, Service Pack 2)
●
Windows Server 2003 (32-bit, Service Pack 3)
●
Windows Server 2008 and 2008 R2 (32-bit and 64-bit)
●
Software installation types for Windows
The product software can be installed in the following ways:
Microsoft Add Printer utility (for network print driver only)
12Chapter 2 Windows software description and installationENWW
HP LaserJet software components for Windows
Installer
The installer program installs the printer-system software based on software components selected
during the installation process. There is an installer system check that will verify if the operating
system is supported by the installer.
Uninstaller
The uninstall program removes files and folders that were installed when the printing-system software
was originally installed on the computer.
Printer drivers
Printer drivers provide the printing features and communication between the computer and the
product. The software CD includes software for end users and network administrators who are
working in the following operating environments:
Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008
●
and 2008 R2 (32-bit and 64-bit), and Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit
and 64-bit)
●Mac OS X v10.5 and later
In Windows operating systems, automatic configuration, driver updates after a new product
configuration, and preconfiguration features are available with the product.
NOTE:For additional information about installing the printing-system software, see the HP LaserJet
Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 Install Notes on the printing-
system software CD.
All of the drivers provide access to the paper-handling and print-quality features.
HP PCL 6 discrete Print Driver, PCL 5 Universal Print Driver, and PS Universal Print
Driver
All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The
HP PCL 6 driver is included on the HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400
color MFP M475 printing-system software CD. All UPDs are available for download at the following
Web site:
http://www.hp.com/go/LJColorMFPM375_software or http://www.hp.com/go/
LJColorMFPM475_software
NOTE:If you select the recommended installation by clicking Install Now on the main screen of the
Installer, the HP PCL 6 Print Driver is installed by default.
ENWW
HP LaserJet software components for Windows
13
Printer-driver version numbers for Windows operating systems
Access to printer-driver version numbers varies, depending on the operating system in which the
product is installed.
NOTE:For a list of HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP
M475 printer drivers, updated HP printing-system software, and product-support information, go to:
http://www.hp.com/go/LJColorMFPM375_software or http://www.hp.com/go/
LJColorMFPM475_software
The Windows XP, Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Vista, and
Windows 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation
Universal Print Drivers. If you are using an HP print driver in a Windows environment, follow these
steps to find driver-version information:
1.In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click
the Printers item.
In Windows Server 2008 and 2008 R2, click the Start button, click the Settings item, and then
click the Printers and Faxes item.
2.Right-click the product icon.
3.Click Printer Properties.
4.Click the About tab.
You can also gain information about driver versions by clicking the About button that appears on
most driver tabs.
HP PCL 6 printer driver for Windows
Introduction
You can change the print job settings through the product control panel, the software program, or the
print driver.
Generally, for features that are duplicated in more than one location (for instance, you can select the
paper input tray from any of them), settings that are established in the software program take
precedence over printer-driver settings. Printer-driver settings, in turn, override product control-panel
settings.
Access printer drivers
Depending on the operating system on which you are installing the printer drivers, you can gain
access to the printer drivers and different print-driver interfaces in several ways.
14Chapter 2 Windows software description and installationENWW
Loading...
+ 154 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.