HP (Hewlett-Packard) M475, M375 User Manual

LASERJET PRO 300 COLOR MFP LASERJET PRO 400 COLOR MFP
Software Technical Reference
M375 M475
HP LaserJet Pro 300 color MFP M375 / HP LaserJet Pro 400 color MFP M475
Software Technical Reference
© 2011 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
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Edition 1, 1/2012
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Table of contents
1 Document and product basics ...................................................................................................................... 1
Purpose and scope .............................................................................................................................. 2
Software availability and localization .................................................................................................... 3
Printing-system software on the Web .................................................................................. 3
In-box printing-system software CD .................................................................... 3
HP LaserJet Windows software CD .................................................................... 3
CD versions and language support ..................................................................... 4
Driver languages ................................................................................ 6
Installer languages ............................................................................. 7
Documentation languages .................................................................. 8
2 Windows software description and installation ........................................................................................... 9
Introduction ........................................................................................................................................... 9
Install overview ................................................................................................................................... 10
Software installation types for Windows ............................................................................ 10
Installation options ............................................................................................................. 10
CD installation and HP Smart Install installation ................................................................................ 11
Supported operating systems for Windows ....................................................................... 11
Software installation types for Windows ............................................................................ 11
Installation for software components from the Web ........................................................................... 12
Supported operating systems for Windows ....................................................................... 12
Software installation types for Windows ............................................................................ 12
HP LaserJet software components for Windows ................................................................................ 13
Installer .............................................................................................................................. 13
Uninstaller .......................................................................................................................... 13
Printer drivers .................................................................................................................... 13
HP PCL 6 discrete Print Driver, PCL 5 Universal Print Driver, and
PS Universal Print Driver .................................................................................. 13
Printer-driver version numbers for Windows operating systems ....................... 14
HP PCL 6 printer driver for Windows ................................................................ 14
Introduction ....................................................................................... 14
Access printer drivers ....................................................................... 14
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Help system ...................................................................................... 16
Advanced tab features ...................................................................... 18
Printing Shortcuts tab features ......................................................... 21
Paper/Quality tab features ................................................................ 28
Effects tab features ........................................................................... 35
Finishing tab features ....................................................................... 42
Color tab features ............................................................................. 46
Services tab features ........................................................................ 50
Device Settings tab features ............................................................. 52
About tab features ............................................................................ 55
Driver configuration for Windows ....................................................................................... 56
Bidirectional communication ............................................................................. 56
Enterprise AutoConfiguration ............................................................................ 57
Update Now ...................................................................................................... 58
HP UPD Driver Configuration ............................................................................ 59
Continuous export ............................................................................ 61
Font support ....................................................................................................................... 61
Basic fonts ......................................................................................................... 61
Default fonts ...................................................................................................... 62
Scan software .................................................................................................................... 64
HP Scan software ............................................................................................. 64
E-mail ............................................................................................... 67
Scan settings .................................................................................... 67
Scan drivers ...................................................................................................... 68
WIA driver ......................................................................................... 68
HP ePrint ........................................................................................................................... 69
HP Update ......................................................................................................................... 70
Help & Learn Center .......................................................................................................... 70
Toner Cartridge Authentication .......................................................................................... 71
HP Device Toolbox ............................................................................................................ 71
Home tab ........................................................................................................... 73
Device Status ................................................................................... 73
Supplies Status ................................................................................. 74
Device Configuration page ............................................................... 74
Network Summary page ................................................................... 75
Reports ............................................................................................. 75
Color Usage Log ............................................................................... 76
Event Log page ................................................................................ 76
System tab ........................................................................................................ 76
Device Information page ................................................................... 77
Paper Setup page ............................................................................. 78
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Print Quality page ............................................................................. 78
EcoSMART Console page ................................................................ 78
Print Density page ............................................................................ 79
Paper Types page ............................................................................ 79
System Setup page .......................................................................... 79
Service page ..................................................................................... 80
Save and Restore page .................................................................... 80
Product Security page ...................................................................... 80
Print tab ............................................................................................................. 80
Printing ............................................................................................. 81
PCL5 ................................................................................................. 81
PostScript ......................................................................................... 81
Fax tab .............................................................................................................. 81
Receive Options ............................................................................... 82
Phone Book ...................................................................................... 82
Junk Fax List .................................................................................... 83
Fax Activity Log ................................................................................ 83
Networking tab .................................................................................................. 83
Network Summary ............................................................................ 84
IPv4 Configuration ............................................................................ 84
IPv6 Configuration ............................................................................ 85
Wireless Configuration ..................................................................... 86
Wireless Direct Setup ....................................................................... 86
Network Identification ....................................................................... 86
Advanced page ................................................................................. 87
Certificates page ............................................................................... 87
HTTPS Enforcement page ............................................................... 88
SNMP page ...................................................................................... 88
HP Web Services tab ........................................................................................ 89
Web Services Setup page ................................................................ 89
Proxy Settings page ......................................................................... 89
HP Smart Install tab .......................................................................................... 89
HP Web Jetadmin .............................................................................................................. 90
HP Product Improvement Study ........................................................................................ 90
Detailed Windows installation instructions ......................................................................................... 91
Use the Recommended installation with HP Smart Install or the CD ................................ 91
Perform a custom installation with HP Smart Install or the CD ........................................ 100
Remove software ............................................................................................................................. 111
Use the HP Uninstall utility to remove the product software ............................................ 111
Use the software CD to remove the product software ..................................................... 113
Remove the printer driver by using the Windows Add or Remove Programs feature ... . . 116
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Uninstall the printer driver by using the Server Properties feature .................................. 118
3 Mac software and utilities .......................................................................................................................... 119
Software installation methods .......................................................................................................... 120
CD installation .................................................................................................................. 120
Supported operating systems for Mac ............................................................ 120
Supported languages ...................................................................................... 120
Installed software components for Mac ........................................................... 121
HP LaserJet software components and utilities for Mac .................................................. 121
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP
M475 PPD ....................................................................................................... 121
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP
M475 PDE ....................................................................................................... 122
HP USB EWS Gateway .................................................................................. 122
HP Utility for Mac ............................................................................................ 122
Open the HP Utility ......................................................................... 122
HP Utility toolbar ............................................................................. 123
Supplies Status ............................................................................... 124
Device Information .......................................................................... 125
Test ................................................................................................. 125
Color Usage .................................................................................... 126
File Upload ..................................................................................... 126
Upload Fonts .................................................................................. 127
HP ePrint Center ............................................................................ 128
Supplies Management .................................................................... 128
Trays Configuration ........................................................................ 129
Duplex Mode .................................................................................. 129
Network Settings ............................................................................ 130
Auto-off ........................................................................................... 131
Basic Fax Settings .......................................................................... 131
Fax Forwarding ............................................................................... 132
Fax Speed Dials ............................................................................. 133
Junk Fax Blocking .......................................................................... 133
Fax Logs ......................................................................................... 134
Message Center ............................................................................. 135
Supported printer drivers for Mac .................................................................... 135
Priority for print settings for Mac ..................................................................... 135
Install the Mac printing-system software .......................................................................................... 136
General installation for Mac operating systems ............................................................... 136
Detailed Mac installation .................................................................................................. 137
Setup instructions ............................................................................................................ 146
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Set up a printer with a Mac ............................................................................. 146
Troubleshoot the product setup ...................................................................... 147
Remove software from Mac operating systems ............................................................................... 148
4 Linux, Unix and other ................................................................................................................................. 149
Linux information .............................................................................................................................. 150
Unix information ............................................................................................................................... 151
5 Engineering details ..................................................................................................................................... 153
Introduction ....................................................................................................................................... 153
File to E-mail utility ........................................................................................................................... 154
Capture PRN for Mac (CUPS capture) ............................................................................................. 155
Network Diagnostic Utility (NDU) ..................................................................................................... 156
Printer Diagnostic Utility (PDU) ........................................................................................................ 157
SAP Printing ..................................................................................................................................... 158
Citrix ................................................................................................................................................. 159
Using the HP Universal Print Driver for Windows in Citrix environments ........................ 159
Traditional mode ............................................................................................. 159
Dynamic mode ................................................................................................ 159
Running the Citrix StressPrinters test using default settings .......................... 160
The difference between the Citrix and HP UPDs ............................................................. 160
HP and Citrix UPD recommendations ............................................................. 161
Known limitation of the UPD when used for auto-created printers or
redirected printers with client printers that are directly attached ..................... 161
Client printer settings not reflected in auto-created printers ............................ 161
Print troubleshooting ........................................................................................................................ 162
Print-quality troubleshooting tools .................................................................................... 162
Repetitive image defects ruler ......................................................................... 162
Calibrate the product ....................................................................................... 162
Index ................................................................................................................................................................. 163
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List of tables
Table 1-1 Software CD supported languages .................................................................................................... 4
Table 1-2 Supported discrete driver languages ................................................................................................. 6
Table 1-3 Installer component languages .......................................................................................................... 7
Table 1-4 Documentation languages ................................................................................................................. 8
Table 2-1 Font Attribute settings for new and preset watermarks .................................................................... 41
Table 2-2 Page orientation ............................................................................................................................... 43
Table 2-3 EAC availability in Microsoft Windows and Microsoft Share ............................................................ 57
Table 2-4 EAC availability in Novell Netware environments ............................................................................ 58
Table 2-5 Operating systems that support HP Driver Preconfiguration ........................................................... 61
Table 2-6 Default fonts ..................................................................................................................................... 62
Table 2-7 Examples of supported e-mail programs ......................................................................................... 67
Table 2-8 Available scan settings ..................................................................................................................... 67
Table 2-9 Network Identification pane – Text Entities ...................................................................................... 87
Table 3-1 Mac installation supported languages ............................................................................................ 120
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List of figures
Figure 2-1 Incompatible print settings warning ................................................................................................ 17
Figure 2-2 Incompatible Print Settings dialog .................................................................................................. 17
Figure 2-3 Advanced tab .................................................................................................................................. 18
Figure 2-4 Printing Shortcuts tab ...................................................................................................................... 22
Figure 2-5 Paper/Quality tab ............................................................................................................................ 29
Figure 2-6 Effects tab ....................................................................................................................................... 36
Figure 2-7 Finishing tab .................................................................................................................................... 42
Figure 2-8 Color tab ......................................................................................................................................... 46
Figure 2-9 Services tab .................................................................................................................................... 51
Figure 2-10 Device Settings tab ....................................................................................................................... 52
Figure 2-11 About tab ....................................................................................................................................... 56
Figure 2-12 HP Scan dialog box ...................................................................................................................... 66
Figure 2-13 Advanced Settings dialog box ...................................................................................................... 66
Figure 2-14 WIA-driver user interface — flatbed .............................................................................................. 69
Figure 2-15 Help & Learn Center ..................................................................................................................... 71
Figure 2-16 IP address location on the configuration page .............................................................................. 72
Figure 2-17 HP Device Toolbox, Home tab – Device Status page .................................................................. 73
Figure 2-18 HP Device Toolbox, Home tab – Supplies Status page ............................................................... 74
Figure 2-19 HP Device Toolbox, Home tab – Device Configuration page ....................................................... 74
Figure 2-20 HP Device Toolbox, Home tab – Network Summary page ........................................................... 75
Figure 2-21 HP Device Toolbox, Home tab – Reports page ............................................................................ 76
Figure 2-22 HP Device Toolbox, Home tab – Color Usage Log page ............................................................. 76
Figure 2-23 HP Device Toolbox, Home tab – Event Log page ........................................................................ 76
Figure 2-24 HP Device Toolbox, System tab – Device Information page ........................................................ 77
Figure 2-25 HP Device Toolbox, System tab – Paper Setup page .................................................................. 78
Figure 2-26 HP Device Toolbox, System tab – Print Quality page .................................................................. 78
Figure 2-27 HP Device Toolbox, System tab – EcoSMART Console page ..................................................... 78
Figure 2-28 HP
Figure 2-29 HP Device Toolbox, System tab – Paper Types page .................................................................. 79
Figure 2-30 HP Device Toolbox, System tab – System Setup page ................................................................ 79
Figure 2-31 HP Device Toolbox, System tab – Service page .......................................................................... 80
Figure 2-32 HP Device Toolbox, System tab — Save and Restore page ........................................................ 80
Device Toolbox, System tab – Print Density page .................................................................. 79
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Figure 2-33 HP Device Toolbox, System tab – Product Security page ............................................................ 80
Figure 2-34 HP Device Toolbox, Print tab – Printing page .............................................................................. 81
Figure 2-35 HP Device Toolbox, Print tab – PCL5 page .................................................................................. 81
Figure 2-36 HP Device Toolbox, Print tab – PostScript page .......................................................................... 81
Figure 2-37 HP Device Toolbox, Fax tab — Receive Options ......................................................................... 82
Figure 2-38 HP Device Toolbox, Fax tab — Phone Book ................................................................................ 82
Figure 2-39 HP Device Toolbox, Fax tab — Junk Fax List .............................................................................. 83
Figure 2-40 HP Device Toolbox, Fax tab — Fax Activity Log .......................................................................... 83
Figure 2-41 HP Device Toolbox, Networking tab – Network Summary page .................................................. 84
Figure 2-42 HP Device Toolbox, Networking tab – IPv4 Configuration page .................................................. 85
Figure 2-43 HP Device Toolbox, Networking tab – IPv6 Configuration page .................................................. 85
Figure 2-44 HP Device Toolbox, Networking tab – Wireless Configuration page ............................................ 86
Figure 2-45 HP Device Toolbox, Networking tab — Wireless Direct Setup page ............................................ 86
Figure 2-46 HP Device Toolbox, Networking tab – Network Identification page .............................................. 87
Figure 2-47 HP Device Toolbox, Networking tab – Advanced page ................................................................ 87
Figure 2-48 HP Device Toolbox, Networking tab — Certificates page ............................................................ 88
Figure 2-49 HP Device Toolbox, Networking tab — HTTPS Enforcement page ............................................. 88
Figure 2-50 HP Device Toolbox, Networking tab – SNMP page ...................................................................... 88
Figure 2-51 HP Device Toolbox, Web Services Setup page ........................................................................... 89
Figure 2-52 HP Device Toolbox, Proxy Settings page ..................................................................................... 89
Figure 2-53 HP Device Toolbox, HP Smart Install tab ..................................................................................... 89
Figure 2-54 Welcome screen ........................................................................................................................... 90
Figure 2-55 HP Smart Install — License agreement screen ............................................................................ 91
Figure 2-56 HP Smart Install — Software Install screen .................................................................................. 92
Figure 2-57 Software installation — Connection Type screen ......................................................................... 93
Figure 2-58 Software installation — Connect the Product screen ................................................................... 93
Figure 2-59 Software installation — Connection Type screen for wired network installation ........................... 94
Figure 2-60 Software installation — Network Product(s) Found screen .......................................................... 95
Figure 2-61 Software installation — Connection Type screen for wireless connected installation .................. 95
Figure 2-62 Software installation — Connect USB screen for wireless connected installation ........................ 96
Figure 2-63 Software installation — Wireless Network(s) Found screen for wireless connected installation . . 97
Figure 2-64 So
Figure 2-65 Software installation — Product Configuration screen ................................................................. 99
Figure 2-66 Software installation — Finish screen ........................................................................................... 99
Figure 2-67 Software installation — License agreement screen .................................................................... 101
Figure 2-68 Software Installation — Customize software installation ............................................................ 101
Figure 2-69 Software installation — Connection Type screen ....................................................................... 102
Figure 2-70 Software installation — Connect the Product screen ................................................................. 103
Figure 2-71 Software installation — Connection Type screen for network connected installation ................. 104
Figure 2-72 Software installation — Network Product(s) Found screen ........................................................ 105
Figure 2-73 Software installation — Connection Type screen for wireless connected installation ................ 105
ftware installation — Wireless Network Setup screen for wireless connected installation ....... 98
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Figure 2-74 Software installation — Connect USB screen for wireless connected installation ...................... 106
Figure 2-75 Software installation — Wireless Network(s) Found screen for wireless connected
installation ......................................................................................................................................................... 107
Figure 2-76 Software installation — Wireless Network Setup screen for wireless connected installation ..... 108
Figure 2-77 Software installation — Product Configuration screen ............................................................... 109
Figure 2-78 Software installation — Finish screen ......................................................................................... 109
Figure 2-79 HP Uninstaller utility — Uninstall button ..................................................................................... 111
Figure 2-80 HP Uninstaller utility — Reboot Now button ............................................................................... 112
Figure 2-81 HP Uninstaller utility — Reboot Later button .............................................................................. 112
Figure 2-82 Software installation — Welcome Back screen .......................................................................... 113
Figure 2-83 Software installation — Uninstall option selected ....................................................................... 114
Figure 2-84 Software uninstall — Uninstall button ......................................................................................... 114
Figure 2-85 Software uninstall — Reboot Now button ................................................................................... 115
Figure 2-86 Software uninstall — Reboot Later button .................................................................................. 115
Figure 2-87 Windows Control Panel screen ................................................................................................... 116
Figure 2-88 HP Driver Uninstall Utility screen ................................................................................................ 117
Figure 2-89 HP Driver Uninstall Complete screen ......................................................................................... 117
Figure 3-1 HP Utility main screen ................................................................................................................... 123
Figure 3-2 HP Utility toolbar ........................................................................................................................... 123
Figure 3-3 Supplies Status screen ................................................................................................................. 124
Figure 3-4 Device Information screen ............................................................................................................ 125
Figure 3-5 Test page screen .......................................................................................................................... 125
Figure 3-6 Color Usage screen ...................................................................................................................... 126
Figure 3-7 File Upload screen ........................................................................................................................ 126
Figure 3-8 Upload Fonts screen ..................................................................................................................... 127
Figure 3-9 HP ePrint Center screen .........................................................................................................
Figure 3-10 Supplies Management screen .................................................................................................... 128
Figure 3-11 Trays Configuration screen ......................................................................................................... 129
Figure 3-12 Duplex Mode screen ................................................................................................................... 129
Figure 3-13 IPv4 Settings screen ................................................................................................................... 130
Figure 3-14 Bonjour Settings screen .............................................................................................................. 131
Figure 3-15 Auto-off screen ............................................................................................................................ 131
Figure 3-16 Basic Fax Settings screen .......................................................................................................... 132
Figure 3-17 Fax Forwarding screen ............................................................................................................... 132
Figure 3-18 Fax Speed Dials screens ............................................................................................................ 133
Figure 3-19 Junk Fax Blocking screen ........................................................................................................... 134
Figure 3-20 Fax Log screen ........................................................................................................................... 134
Figure 3-21 Message Center screen .............................................................................................................. 135
Figure 3-22 Mac installation — Overview screen ........................................................................................... 137
Figure 3-23 Mac installation — License screen ............................................................................................. 138
Figure 3-24 Mac installation — License pop-up ............................................................................................. 138
...... 128
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Figure 3-25 Mac installation — HP ePrint Offer screen ................................................................................. 139
Figure 3-26 Mac installation — Select Device screen .................................................................................... 140
Figure 3-27 Mac installation — Installation Options screen ........................................................................... 141
Figure 3-28 Mac installation — Password popup ........................................................................................... 141
Figure 3-29 Mac installation — Progress bar ................................................................................................. 142
Figure 3-30 Mac installation — Setup screen ................................................................................................ 143
Figure 3-31 Mac installation — Wireless Setup screen .................................................................................. 144
Figure 3-32 Mac installation — Web Registration screen .............................................................................. 145
Figure 3-33 Mac installation — Summary screen .......................................................................................... 146
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1 Document and product basics

Purpose and scope
Software availability and localization
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Purpose and scope

This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
NOTE: This STR describes drivers that are available from the product firmware and shipped on the
printing-system software CD that comes with the product. This STR does not describe drivers that will become available on the Web.
The following information is included in this STR:
Descriptions of drivers, operating systems, and system environments
Descriptions of installing and uninstalling the printing-system software components
For information about the location of information within chapters, see the table of contents. An index is also provided in this STR.
Additional detailed information about the printing-system software is published in an addendum to this STR. The following information is available in the addendum:
Lists of installed files
System-modification information, such as files added or modified
2 Chapter 1 Document and product basics ENWW

Software availability and localization

This section provides information about the availability of the product printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers.

Printing-system software on the Web

All software that is contained on the installation CD is also available on the Web.
Web deployment is the preferred method for obtaining the latest software. The Web site offers an option for automatic e-mail notification about new software releases.
NOTE: This STR describes drivers that are shipped with the printing-system software CD. This STR
does not describe any drivers that might be released for use by support personnel.
To view the product support Web site, complete the following steps.
1. In the main screen of the installer, click the More Options button, and then click the
Documentation button.
2. Click the HP Help and Learn Center button.
3. In the HP Help and Learn Center screen, click the Web Support tab, and then select the
product model number.
In-box printing-system software CD
The software CD contains a variety of files for installing the printing-system software on the computer. This section describes the files that are available on the software CD and provides additional information about support and availability.
The product comes with two printing-system software CDs, one for Windows operating systems and one for Mac OS X operating systems.
The files on each CD include documentation files and files that are required in order to install and uninstall the printing-system components.
HP LaserJet Windows software CD
NOTE: For information about the contents of the Mac CD, see Mac software and utilities
on page 119.
The root directory of the Windows software CD contains the AUTORUN.EXE file, the SETUP.EXE file, and the following directories:
Documents
Installer
Installer Content
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Languages
Software availability and localization
3
Prerequisites
Setup
Utilities
x64
The Utilities folder contains the files to run these stand-alone utilities:
FileToEmail
Scrubber
CD versions and language support
The product printing-system software CD is available with the following components and languages.
Table 1-1 Software CD supported languages
Language Two-letter abbreviation HP-preferred name File designation
Arabic AR Arabic ARWW
Catalan CA Catalan CAWW
Croatian HR Hrvatski HRWW
Czech CS Cestina CSWW
Danish DA Dansk DAWW
Dutch NL Nederlands NLWW
English EN English ENWW
Finnish FI Suomi FIWW
French FR Francais FRWW
German DE Deutsch DEWW
Greek EL Greek ELWW
Hebrew HE Hebrew HEWW
Hungarian HU Magyar HUWW
Italian IT Italiano ITWW
Japanese JA Japanese JAWW
Korean KO Korean KOWW
Norwegian NO Norsk NOWW
Polish PL Polski PLWW
Portuguese PT Portugues PTWW
Romanian RO Romanian ROWW
Russian RU Russian RUWW
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Table 1-1 Software CD supported languages (continued)
Language Two-letter abbreviation HP-preferred name File designation
Simplified Chinese ZHCN Simplified Chinese ZHCN
Slovak SK Slovak SKWW
Slovenian SL Slovenian SLWW
Spanish ES Espanol ESWW
Swedish SV Svenska SVWW
Thai TH Thai THWW
Traditional Chinese ZHTW Traditional Chinese ZHTW
Turkish TR Turkce TRWW
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Software availability and localization
5
Driver languages
The product provides driver support in the following languages.
Table 1-2 Supported discrete driver languages
Component Language list
HP PCL 6 Print Driver
Arabic
Catalan
Croatian
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hebrew
Hungarian
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Romanian
Russian
Simplified Chinese
Slovak
Slovenian
Spanish
Swedish
Thai
Traditional Chinese
Turkish
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Installer languages
The product provides installer component support in the following languages.
Table 1-3 Installer component languages
Component Language list
Administrator install
Installer
Common Windows installer
Web registration (with the following exceptions)
Arabic and Hebrew support in
English only
Catalan support in Spanish
only
No support for Bulgarian,
Estonian, Japanese, Kazakh, Lithuanian, Latvian, Serbian, Ukrainian, or Vietnamese
Arabic
Bahasa Indonesian
Catalan
Croatian
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hebrew
Hungarian
Italian
Norwegian
Polish
Portuguese
Romanian
Russian
Simplified Chinese
Slovak
Slovenian
Spanish
Swedish
Thai
Traditional Chinese
Turkish
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Korean
Software availability and localization
7
Documentation languages
The product provides documentation in the following languages.
Table 1-4 Documentation languages
Component Language list
User Guide
Quick Reference Guide
Single Topic Documents
(Web)
Install Notes (Windows)
Arabic
Bahasa Indonesian
Catalan
Croatian
Czech
Danish
Dutch
English
Finnish
French
German
Greek
Hebrew
Hungarian
Italian
Norwegian
Polish
Portuguese
Romanian
Russian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Simplified Chinese
Traditional Chinese
Japanese
Korean
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2 Windows software description and
installation

Introduction

The product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Mac systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. For information about Mac software, see
on page 119.
This section contains information about the following topics:
Install overview
Mac software and utilities
CD installation and HP Smart Install installation
Installation for software components from the Web
HP LaserJet software components for Windows
Detailed Windows installation instructions
Remove software
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Introduction
9

Install overview

The printing-system software CD contains the product software. The printing-system software can also be installed when the product is connected to the computer through Smart Install.
For all supported operating systems, each install option presents a series of screens that guide you through the installation process.

Software installation types for Windows

The following printing-system software installation types are available:
Select the recommended software (default)
Select the minimum software
Selecting Click here for more install options allows you to choose between the installation types and allows you to view the software components that are installed with each installation type.
Installing the recommended software installs these software components:
Fax Setup Wizard
HP Device Toolbox
HP Help & Learn Center
HP LaserJet Customer Participation Program
HP Printer Status and Alerts
HP Scan
HP Send Fax
Reconfigure your HP Device
Uninstall Product Software
The installer guides the installation, whether you are configuring a direct-connected or a network­connected product.
The installer supports both USB and network connections (wired and wireless if applicable). The installer guides the installation, and prompts the user to connect the USB cable for direct connect installation. Additionally, it allows the user to either search the network or specify an IP address for the product in a network installation.

Installation options

The printing-system software can be installed when the product is connected to the computer in the following configurations:
Directly connected via a USB port
Connected via a wired or wireless network
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CD installation and HP Smart Install installation

Supported operating systems for Windows

Software installation types for Windows

Supported operating systems for Windows
The product comes with software for the following Windows operating systems:
Windows 7 (32-bit and 64-bit)
Windows Vista (32-bit and 64-bit)
Windows XP (32-bit, Service Pack 2)
Windows Server 2003 (32-bit, Service Pack 3)
Windows Server 2008 and 2008 R2 (32-bit and 64-bit)
Software installation types for Windows
The product printing-system software can be installed in the following ways:
HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 printing-
system installer (Recommended)
HP Smart Install with USB connection
HP Smart Install with network connection
Microsoft Found New Hardware Wizard (If HP Smart Install is disabled)
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CD installation and HP Smart Install installation
11

Installation for software components from the Web

Supported operating systems for Windows

The product comes with software for the following Windows operating systems:
Windows 7 (32-bit and 64-bit)
Windows Vista (32-bit and 64-bit)
Windows XP (32-bit, Service Pack 2)
Windows Server 2003 (32-bit, Service Pack 3)
Windows Server 2008 and 2008 R2 (32-bit and 64-bit)

Software installation types for Windows

The product software can be installed in the following ways:
Microsoft Add Printer utility (for network print driver only)
Point-and-Print installation (for network print driver only)
Installer package downloaded from
www.hp.com
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HP LaserJet software components for Windows

Installer

The installer program installs the printer-system software based on software components selected during the installation process. There is an installer system check that will verify if the operating system is supported by the installer.

Uninstaller

The uninstall program removes files and folders that were installed when the printing-system software was originally installed on the computer.

Printer drivers

Printer drivers provide the printing features and communication between the computer and the product. The software CD includes software for end users and network administrators who are working in the following operating environments:
Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), Windows Server 2008
and 2008 R2 (32-bit and 64-bit), and Windows Vista (32-bit and 64-bit), and Windows 7 (32-bit and 64-bit)
Mac OS X v10.5 and later
In Windows operating systems, automatic configuration, driver updates after a new product configuration, and preconfiguration features are available with the product.
NOTE: For additional information about installing the printing-system software, see the HP LaserJet
Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 Install Notes on the printing-
system software CD.
All of the drivers provide access to the paper-handling and print-quality features.
HP PCL 6 discrete Print Driver, PCL 5 Universal Print Driver, and PS Universal Print Driver
All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The HP PCL 6 driver is included on the HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP M475 printing-system software CD. All UPDs are available for download at the following Web site:
http://www.hp.com/go/LJColorMFPM375_software or http://www.hp.com/go/ LJColorMFPM475_software
NOTE: If you select the recommended installation by clicking Install Now on the main screen of the
Installer, the HP PCL 6 Print Driver is installed by default.
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HP LaserJet software components for Windows
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Printer-driver version numbers for Windows operating systems
Access to printer-driver version numbers varies, depending on the operating system in which the product is installed.
NOTE: For a list of HP LaserJet Pro 300 color MFP M375 and HP LaserJet Pro 400 color MFP
M475 printer drivers, updated HP printing-system software, and product-support information, go to:
http://www.hp.com/go/LJColorMFPM375_software or http://www.hp.com/go/ LJColorMFPM475_software
The Windows XP, Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Vista, and Windows 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal Print Drivers. If you are using an HP print driver in a Windows environment, follow these steps to find driver-version information:
1. In Windows 7, click the Start button, and then click the Devices and Printers item.
In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click the Printers item.
In Windows Server 2008 and 2008 R2, click the Start button, click the Settings item, and then click the Printers and Faxes item.
2. Right-click the product icon.
3. Click Printer Properties.
4. Click the About tab.
You can also gain information about driver versions by clicking the About button that appears on most driver tabs.
HP PCL 6 printer driver for Windows
Introduction
You can change the print job settings through the product control panel, the software program, or the print driver.
Generally, for features that are duplicated in more than one location (for instance, you can select the paper input tray from any of them), settings that are established in the software program take precedence over printer-driver settings. Printer-driver settings, in turn, override product control-panel settings.
Access printer drivers
Depending on the operating system on which you are installing the printer drivers, you can gain access to the printer drivers and different print-driver interfaces in several ways.
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