HP M454dn User Guide

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User Guide

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HP Color LaserJet Pro M454

User Guide

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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

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The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 4/2019

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Incorporated.

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Table of contents

1 Printer overview ........................................................................................................................................................................................ 1

Warning icons ............................................................................................................................................................................ 1

Potential shock hazard ............................................................................................................................................................ 2

Open source license ................................................................................................................................................................. 3

Printer views .............................................................................................................................................................................. 4

Printer front view ................................................................................................................................................. 4

Printer back view .................................................................................................................................................. 5

2-line control panel view (nw and dn models) ................................................................................................ 5

Touchscreen control panel view (dw model) ................................................................................................... 7

How to use the touchscreen control panel ................................................................................. 8

Printer hardware setup and software installation .............................................................................................................. 9

Printer specications ............................................................................................................................................................. 10

Technical specications .................................................................................................................................... 10

Supported operating systems ......................................................................................................................... 11

Mobile printing solutions .................................................................................................................................. 12

Printer dimensions ............................................................................................................................................ 13

Power consumption, electrical specications, and acoustic emissions .................................................... 14

Operating environment range ......................................................................................................................... 15

2 Paper trays .............................................................................................................................................................................................. 17

Introduction ............................................................................................................................................................................. 17

Load paper to Tray 1 ............................................................................................................................................................. 18

Introduction ........................................................................................................................................................ 18

Load Paper Tray 1 (multipurpose tray) .......................................................................................................... 18

Tray 1 paper orientation ................................................................................................................................... 19

Load paper to Tray 2 ............................................................................................................................................................. 22

Introduction ........................................................................................................................................................ 22

Load paper Tray 2 ............................................................................................................................................. 22

Tray 2 paper orientation ................................................................................................................................... 24

Load paper to Tray 3 ............................................................................................................................................................. 27

Introduction ........................................................................................................................................................ 27

Load paper to Tray 3 (optional) ....................................................................................................................... 27

ENWW iii

Tray 3 paper orientation ................................................................................................................................... 29

Load and print envelopes ..................................................................................................................................................... 31

Introduction ........................................................................................................................................................ 31

Print envelopes .................................................................................................................................................. 31

Envelope orientation ......................................................................................................................................... 31

3 Supplies, accessories, and parts .......................................................................................................................................................... 33

Order supplies, accessories, and parts ............................................................................................................................... 34

Ordering .............................................................................................................................................................. 34

Supplies and accessories ................................................................................................................................. 34

Customer self-repair parts ............................................................................................................................... 36

Dynamic security .................................................................................................................................................................... 36

Congure the HP toner-cartridge-protection supply settings ........................................................................................ 37

Introduction ........................................................................................................................................................ 37

Enable or disable the Cartridge Policy feature ............................................................................................. 38

Use the printer control panel to enable the Cartridge Policy feature ................................... 38

Use the printer control panel to disable the Cartridge Policy feature .................................. 38

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............. 39

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 39

Troubleshoot Cartridge Policy control panel error messages ............................................... 40

Enable or disable the Cartridge Protection feature ...................................................................................... 41

Use the printer control panel to enable the Cartridge Protection feature ........................... 41

Use the printer control panel to disable the Cartridge Protection feature .......................... 41

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 42

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 43

Troubleshoot Cartridge Protection control panel error messages ....................................... 43

Replace the toner cartridges ................................................................................................................................................ 44

Toner cartridge information ............................................................................................................................. 44

Remove and replace the toner cartridges ..................................................................................................... 46

4 Print .......................................................................................................................................................................................................... 51

Print tasks (Windows) ............................................................................................................................................................ 52

How to print (Windows) .................................................................................................................................... 52

Automatically print on both sides (Windows) ............................................................................................... 52

Manually print on both sides (Windows) ........................................................................................................ 53

Print multiple pages per sheet (Windows) .................................................................................................... 53

Select the paper type (Windows) .................................................................................................................... 54

Additional print tasks ........................................................................................................................................ 54

Print tasks (macOS) ............................................................................................................................................................... 55

How to print (macOS) ........................................................................................................................................ 55

Automatically print on both sides (macOS) ................................................................................................... 55

iv ENWW

Manually print on both sides (macOS) ........................................................................................................... 55

Print multiple pages per sheet (macOS) ........................................................................................................ 56

Select the paper type (macOS) ........................................................................................................................ 56

Additional print tasks ........................................................................................................................................ 57

Store print jobs on the printer to print later or print privately ........................................................................................ 58

Introduction ........................................................................................................................................................ 58

Before beginning ............................................................................................................................................... 58

Set up job storage ............................................................................................................................................. 58

Disable or enable the job storage feature ..................................................................................................... 59

Create a stored job (Windows) ......................................................................................................................... 60

Create a stored job (macOS) ............................................................................................................................ 60

Print a stored job ............................................................................................................................................... 61

Delete a stored job ............................................................................................................................................ 63

Delete a job that is stored on the printer .................................................................................. 63

Information sent to printer for Job Accounting purposes ........................................................................... 63

Mobile printing ........................................................................................................................................................................ 64

Introduction ........................................................................................................................................................ 64

Wi-Fi Direct printing (wireless models only) .................................................................................................. 65

To turn on Wi-Fi Direct .................................................................................................................. 65

Change the printer Wi-Fi Direct name ....................................................................................... 67

Step one: Open the HP Embedded Web Server ................................................... 67

Step two: Change the Wi-Fi Direct name .............................................................. 67

HP ePrint via Email (touchscreen control panel) .......................................................................................... 67

HP ePrint via Email (2-line LCD control panel) .............................................................................................. 68

AirPrint ................................................................................................................................................................. 69

Android embedded printing ............................................................................................................................. 69

Print from a USB ash drive (touchscreen control panel only) ....................................................................................... 70

Introduction ........................................................................................................................................................ 70

Print USB documents ........................................................................................................................................ 70

5 Manage the printer ................................................................................................................................................................................. 71

Use HP Web Services applications (touchscreen models only) ...................................................................................... 71

Change the printer connection type (Windows) ................................................................................................................ 72

Advanced conguration with HP Embedded Web Server and Printer Home Page (EWS) .......................................... 73

Method one: Open the HP Embedded Web Server (EWS) from the software ......................................... 73

Method two: Open the HP Embedded Web Server (EWS) from a web browser ...................................... 73

Congure IP network settings .............................................................................................................................................. 76

Introduction ........................................................................................................................................................ 76

Printer sharing disclaimer ................................................................................................................................ 76

View or change network settings ................................................................................................................... 76

Rename the printer on a network ................................................................................................................... 77

ENWW v

Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 77

Link speed and duplex settings ....................................................................................................................... 78

Printer security features ....................................................................................................................................................... 79

Introduction ........................................................................................................................................................ 79

Assign or change the system password using the Embedded Web Server ............................................. 79

Energy-conservation settings .............................................................................................................................................. 80

Introduction ........................................................................................................................................................ 80

Print with EconoMode ....................................................................................................................................... 80

Set the Sleep Mode/Sleep Delay (Min.) setting ............................................................................................. 80

Set the Shutdown Mode/Shutdown after Sleep (Hr.) setting ..................................................................... 81

Set the Disable Shutdown setting .................................................................................................................. 81

HP Web Jetadmin ................................................................................................................................................................... 82

Update the rmware .............................................................................................................................................................. 83

Method one: Update the rmware using the control panel ........................................................................ 83

Method two: Update the rmware using the HP Printer Update utility .................................................... 84

6 Solve problems ....................................................................................................................................................................................... 85

Customer support .................................................................................................................................................................. 85

Restore the factory-set defaults ......................................................................................................................................... 86

Control panel help system .................................................................................................................................................... 86

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 88

Change the “Very Low” settings ...................................................................................................................... 89

Change the "Very Low" settings from the control panel ........................................................ 89

Order supplies ............................................................................................................................... 89

Printer does not pick up paper or misfeeds ....................................................................................................................... 90

Introduction ........................................................................................................................................................ 90

The printer does not pick up paper ................................................................................................................. 90

The printer picks up multiple sheets of paper .............................................................................................. 93

Clear paper jams ..................................................................................................................................................................... 95

Paper jam locations ........................................................................................................................................... 95

Experiencing frequent or recurring paper jams? .......................................................................................... 95

Clear paper jams in Tray 1 - 13.02 ................................................................................................................. 97

Clear paper jams in Tray 2 - 13.03 ................................................................................................................. 99

Clear paper jams in the output bin - 13.10, 13.11, 13.13 ........................................................................ 101

Clear paper jams in the duplexer (dn and dw models only) - 13.14, 13.15 .......................................... 101

Clear paper jams in the rear door and the fuser area (nw model only) - 13.08, 13.09 ....................... 102

Resolving print quality problems ...................................................................................................................................... 104

Introduction ...................................................................................................................................................... 104

Troubleshoot print quality ............................................................................................................................. 105

Update the printer rmware ..................................................................................................... 105

Print from a dierent software program ................................................................................ 105

vi ENWW

Check the paper-type setting for the print job ...................................................................... 106

Check the paper type setting on the printer ..................................................... 106

Check the paper type setting (Windows) ........................................................... 106

Check the paper type setting (macOS) ............................................................... 106

Check toner-cartridge status .................................................................................................... 107

Step one: Print the supplies status page ........................................................... 107

Step two: Check supplies status .......................................................................... 107

Print a cleaning page .................................................................................................................. 107

Visually inspect the toner cartridge or cartridges ................................................................. 108

Check paper and the printing environment ............................................................................ 109

Step one: Use paper that meets HP specications .......................................... 109

Step two: Check the environment ....................................................................... 109

Step three: Set the individual tray alignment .................................................... 109

Try a dierent print driver ......................................................................................................... 110

Troubleshoot color quality ........................................................................................................ 111

Calibrate the printer to align the colors .............................................................. 111

Adjust color settings (Windows) .......................................................................... 111

Print and interpret the print quality page .......................................................... 111

Check the EconoMode settings ................................................................................................ 112

Adjust print density .................................................................................................................... 113

Troubleshoot image defects ......................................................................................................................... 114

Solve wired network problems .......................................................................................................................................... 123

Introduction ...................................................................................................................................................... 123

Poor physical connection ............................................................................................................................... 123

The computer is unable to communicate with the printer ....................................................................... 123

The printer is using incorrect link and duplex settings for the network ................................................. 124

New software programs might be causing compatibility problems ....................................................... 124

The computer or workstation might be set up incorrectly ....................................................................... 124

The printer is disabled, or other network settings are incorrect ............................................................. 124

Solve wireless network problems ..................................................................................................................................... 125

Introduction ...................................................................................................................................................... 125

Wireless connectivity checklist ...................................................................................................................... 125

The printer does not print after the wireless conguration completes .................................................. 126

The printer does not print, and the computer has a third-party rewall installed ............................... 126

The wireless connection does not work after moving the wireless router or printer .......................... 126

Cannot connect more computers to the wireless printer ......................................................................... 127

The wireless printer loses communication when connected to a VPN ................................................... 127

The network does not appear in the wireless networks list .................................................................... 127

The wireless network is not functioning ..................................................................................................... 127

Perform a wireless network diagnostic test ............................................................................................... 128

Reduce interference on a wireless network ................................................................................................ 128

ENWW vii

Index ........................................................................................................................................................................................................... 129

viii ENWW

1 Printer overview

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

●

Warning icons

●

Potential shock hazard

●

Open source license

●

Printer views

●

Printer hardware setup and software installation

●

Printer specications

For more information:

For video assistance, see www.hp.com/videos/LaserJet.

The following information is correct at the time of publication. For current information, see the support home page for your printer: www.hp.com/support/colorljM454.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.

● Caution: Electric shock

ENWW 1

● Caution: Hot surface

● Caution: Keep body parts away from moving parts

● Caution: Sharp edge in close proximity

● Warning

Potential shock hazard

Review this important safety information.

2 Chapter 1 Printer overview ENWW

● Read and understand these safety statements to avoid an electrical shock hazard.

● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric

shock.

● Read and understand all instructions in the user guide.

● Observe all warnings and instructions marked on the product.

● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know

whether the outlet is grounded, check with a qualied electrician.

● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord.

Open source license

For information on open source software used in this printer, visit www.hp.com/software/opensource.

ENWW Open source license 3

Printer views

Identify parts on the printer and buttons on the control panel.

●

Printer front view

●

Printer back view

●

2-line control panel view (nw and dn models)

●

Touchscreen control panel view (dw model)

Printer front view

Identify the parts on the front of the printer.

Figure 1-1 Printer front view

Number Description

1 2-line control panel (nw and dn models)

2 Walk-up USB port (dw model only, for printing without a computer)

3 Touchscreen control panel (dw model, tilts up for easier viewing)

4 Regulatory label (inside the front door)

5 Tray 2

6 Tray 1

7 Power on/o button

8 Front door (provides toner cartridge access)

9 Output bin extension

10 Output bin

4 Chapter 1 Printer overview ENWW

Printer back view

Identify the parts on the back of the printer.

Figure 1-2 Printer rear view

Number Description

1 Rear door (nw model only, access for clearing jams)

2 Front door release button

3 Duplexer (dn and dw models only)

4 USB port for job storage

5 USB port for direct connection to a computer

6 Ethernet port

7 Power connection

2-line control panel view (nw and dn models)

Identify the buttons and lights on the 2-line printer control panel.

ENWW Printer views 5

Figure 1-3 2-line control panel

Number Item Description

1 Ready light (green) This light is on when the printer is ready to print. It blinks when the printer is receiving

print data.

2 Attention light (amber) This light blinks when the printer requires user attention.

3 Control panel display This screen displays menus and printer information.

5 OK button Press the OK button for the following actions:

Left arrow button

Right arrow button

Cancel button

Wireless button (wireless models only)

Back arrow button

Use this button to navigate through the menus or to decrease a value that appears on the display.

● Open the control panel menus.

● Open a submenu displayed on the control panel display.

● Select a menu item.

● Clear some errors.

● Begin a print job in response to a control-panel prompt (for example, when the

message Press [OK] to continue appears on the control panel display).

Use this button to navigate through the menus or to increase a value that appears on the display.

Press this button to cancel a print job or to exit the control panel menus.

Use this button to access the wireless menu.

Use this button for the following actions:

● Exit the control panel menus.

● Scroll back to a previous menu in a submenu list.

● Scroll back to a previous menu item in a submenu list (without saving changes

to the menu item).

6 Chapter 1 Printer overview ENWW

Touchscreen control panel view (dw model)

6 7

Identify the buttons and features on the touchscreen control panel.

●

How to use the touchscreen control panel

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by touching the Home button on the left side of the printer control panel.

NOTE: For more information about the printer control panel features, go to the support home page for your

printer: www.hp.com/support/colorljM454.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

Figure 1-4 Touchscreen control panel

Number Item Description

1 Home screen dashboard display

icons

2 Color touchscreen Provides access to menus, help animations, and printer information.

3 Help button Provides access to the control panel help system.

4 Home button Provides access to the Home screen.

5 Back button Returns to the previous screen.

6 Print icon: Touch this icon to open the Print menus.

7 Apps icon: Touch this icon to open the Apps menu to print directly from select Web

See the table that follows for a description of the icons.

Pull down the tab to open the Jobs menu.

applications.

ENWW Printer views 7

NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel

button appears on the touchscreen. This permits users to cancel a process before the printer completes it.

Home screen dashboard display icons

Table 1-1 Home screen icons

Icon Purpose

Setup icon: Opens the Setup menu, where you can change preferences and perform maintenance functions.

Wireless icon: Opens the Wireless Summary menu, where you can check wireless status and change wireless settings. You can also print a wireless test report, which helps diagnosing network connection issues.

HP ePrint icon: Opens the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or print an Info page.

Wi-Fi Direct icon: Opens the Wi-Fi Direct menu, where you can turn on Wi-Fi Direct, turn o Wi-Fi Direct, and display the Wi-Fi Direct name and password.

Cartridge icon: Opens the Cartridge Information screen, where you can view the estimated levels and pages remaining for the toner cartridges.

Paper Setup icon: Opens the Paper Setup menu, where you can congure the default Paper Size and Paper Type for the paper trays.

ECO icon: Allows you to congure some of the printer environmental features.

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Table

1-2 How to use the touchscreen control panel

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Setup icon to open the Setup menu.

8 Chapter 1 Printer overview ENWW

Table 1-2 How to use the touchscreen control panel (continued)

Action Description Example

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Swipe the Home screen to access additional menu options.

Scroll through the Setup menu.

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.

Go to www.hp.com/support/colorljM454 for HP's all-inclusive help for the printer, which includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

● Find instructions about how to use the Microsoft Add Printer tool

ENWW Printer hardware setup and software installation 9

Printer specications

Review hardware, software, and printer environment specications.

●

Technical specications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating environment range

IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.

For current information, see the support home page for your printer: www.hp.com/support/colorljM454.

Technical specications

Review the technical specications for the printer.

For current information, see www.hp.com/support/colorljM454.

Table

1-3 Technical specications

Model name

Product number

Paper handling Tray 1 (50-sheet capacity) Included Included Included

Paper handling Tray 2 (250-sheet capacity) Included Included Included

Paper handling Optional 550-sheet accessory tray Optional Optional Optional

Paper handling Automatic duplex printing Not available Included Included

Connectivity 10/100/1000 Ethernet LAN connection with

IPv4 and IPv6

Connectivity Hi-Speed USB 2.0 Included Included Included

Connectivity Walk-up USB port Not available Not available Included

Connectivity Print server for wireless connectivity Included Not available Included

Connectivity Bluetooth Low Energy (BLE) Included Not available Included

Connectivity Wi-Fi Direct for printing from mobile devices Included Not available Included

Control-panel display and input 2-line control panel Included Included Not available

Control-panel display and input Color touchscreen control panel Not available Not available Included

Print Prints 27 pages per minute (ppm) on A4 and

28 ppm on letter-size paper

M454nw

W1Y43A

Included Included Included

M454dn

W1Y44A

M454dw

W1Y45A

10 Chapter 1 Printer overview ENWW

Table 1-3 Technical specications (continued)

Model name

Product number

Print Walk-up USB printing (no computer required) Not available Not available Included

Print Job storage and private printing

(Requires a 16 GB or greater USB thumb drive.)

M454nw

W1Y43A

Included Included Included

M454dn

W1Y44A

M454dw

W1Y45A

Supported operating systems

The following information applies to the printer-specic Windows and HP print drivers for macOS and to the software installer.

Windows: The HP Software Installer installs either a V3 or V4 PCL 6 print driver depending on the Windows operating system along with optional software when using the full software installer. See the software installation notes for more information.

macOS: Mac computers and Apple mobile devices are supported with this printer. Download HP Easy Start either from 123.hp.com/laserjet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer.

1. Go to 123.hp.com/laserjet.

2. Follow the steps provided to download HP Easy Start.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX, go to www.hp.com/go/unixmodelscripts.

Table

1-4 Supported operating systems and print drivers

Operating system Print driver installed (from the software on the web)

Windows 7, 32-bit and 64-bit The HP PCL 6 (V3) printer-specic print driver is installed for this operating system as part

of the software installation.

Windows 8, 32-bit and 64-bit The HP PCL 6 (V3) printer-specic print driver is installed for this operating system as part

of the software installation.

Windows 8.1, 32-bit and 64-bit The HP PCL-6 (V4) printer-specic print driver is installed for this operating system as part

of the software installation.

Windows 10, 32-bit and 64-bit The HP PCL-6 (V4) printer-specic print driver is installed for this operating system as part

of the software installation.

Windows Server 2008 R2, 64-bit The HP PCL 6 (V3) printer-specic print driver is available for download from the printer

support website. Download the driver, and then use the Microsoft Add Printer tool to install

it.

Windows Server 2008 R2, SP1, 64-bit The HP PCL 6 (V3) printer-specic print driver is available for download from the printer

support website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012 The HP PCL 6 (V3) printer-specic print driver is available for download from the printer

support website. Download the driver, and then use the Microsoft Add Printer tool to install it.

ENWW Printer specications 11

Table 1-4 Supported operating systems and print drivers (continued)

Operating system Print driver installed (from the software on the web)

Windows Server 2012 R2 The HP PCL 6 (V3) printer-specic print driver is available for download from the printer

Windows Server 2016, 64-bit The HP PCL 6 (V3) printer-specic print driver is available for download from the printer

macOS Sierra 10.12, macOS High Sierra 10.13, macOS Mojave 10.14

Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.

Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system.

support website. Download the driver, and then use the Microsoft Add Printer tool to install it.

To install the print driver, download HP Easy Start from 123.hp.com/laserjet. Follow the steps provided to install the printer software and print driver.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM454 for HP's all-

inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support for

this printer, go to www.hp.com/go/upd and click Specications.

Table 1-5 Minimum system requirements

Windows 7, 8, 8.1, 10 macOS Sierra v10.12, macOS

High Sierra v10.13, macOS Mojave v10.14 Mobile devices, iOS, Android

● 32-bit or 64-bit

● 2 GB of available hard disk

space

● Microsoft Internet Explorer

● Internet connection

● USB port

Mobile printing solutions

HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device.

To see the full list and to determine the best choice, go to www.hp.com/go/MobilePrinting.

● Bluetooth Low Energy

● HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with HP

Connected)

● ePrint Enterprise app (supported on all printers with ePrint Enterprise Server Software)

● HP Smart app for iOS and Android devices

● 2 GB of available hard disk

space

● Internet connection

Router connection not required

www.hp.com/go/mobileprinting

● HP ePrint app (available for Blackberry)

12 Chapter 1 Printer overview ENWW

● Google Cloud Print

● AirPrint

● Android Printing

HP Roam

●

Printer dimensions

Make sure your printer environment is large enough to accommodate the printer.

Table 1-6 Dimensions for the M454nw model

Measurement Printer fully closed Printer fully opened

1 - Height 295.7 mm (11.64 in) 295.7 mm (11.64 in)

2 - Depth 459 mm (17.83 in) 1025 mm (40.35 in)

3 - Width 413.6 mm (16.28 in) 413.6 mm (16.28 in)

Weight (with cartridges) 17.5 kg (38.58 lb) 17.5 kg (38.58 lb)

ENWW Printer specications 13

Table 1-7 Dimensions for the M454dn and 454dw models

Measurement Printer fully closed Printer fully opened

1 - Height 295.7 mm (11.64 in) 295.7 mm (11.64 in) (dn model)

339.6 mm (13.37 in) (dw model)

2 - Depth 472 mm (18.59 in) 1124.4 mm (44.27 in)

3 - Width 413.6 mm (16.28 in) 413.6 mm (16.28 in)

Weight (with cartridges) 18.9 kg (41.67 lb) 18.9 kg (41.67 lb)

Table 1-8 Dimensions for models with optional Tray 3

Measurement Printer fully closed Printer fully opened

1 - Height 427.7 mm (16.83 in) 427.7 mm (16.83 in) (nw and dn models)

471.6 mm (18.56 in) (dw model)

2 - Depth 453 mm (17.83 in) (nw model)

472.3 mm (18.59 in) (dn and dw models)

3 - Width 413.6 mm (16.28 in) 413.6 mm (16.28 in)

Weight (with cartridges) 22.7 kg (50.04 lb) (nw model)

24.1 kg (53.13 lb) (dn and dw models)

1025 mm (40.35 in) (nw model)

1124.4 mm (44.27 in) (dn and dw models)

22.7 kg (50.04 lb) (nw model)

24.1 kg (53.13 lb) (dn and dw models)

Power consumption, electrical specications, and acoustic emissions

In order to operate properly, the printer must be in an environment that meets certain power specications.

For current information, see the support home page for your printer:www.hp.com/support/colorljM454.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

operating voltages. This will damage the printer and void the printer warranty.

14 Chapter 1 Printer overview ENWW

Operating environment range

Review the recommended operating-environment specications for your printer.

Table 1-9 Operating environment specications

Environment Recommended Allowed

Temperature 15° to 27°C (59° to 80.6°F) 15° to 30°C (59° to 86°F)

Relative humidity 20% to 70% relative humidity (RH) 10% to 80% RH

ENWW Printer specications 15

16 Chapter 1 Printer overview ENWW

2 Paper trays

Discover how to load and use the paper trays, including how to load special items such as envelopes.

●

Introduction

●

Load paper to Tray 1

●

Load paper to Tray 2

●

Load paper to Tray 3

●

Load and print envelopes

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Introduction

Review the following information about the paper trays.

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

Keep hands out of paper trays when closing.

All trays must be closed when moving the printer.

ENWW 17

Load paper to Tray 1

Review the following information about loading paper to Tray 1.

●

Introduction

●

Load Paper Tray 1 (multipurpose tray)

●

Tray 1 paper orientation

Introduction

The following information describes how to load paper into Tray 1.

Load Paper Tray 1 (multipurpose tray)

Follow these steps to load paper in Tray 1.

This tray holds up to 50 sheets of 75 g/m2 (20 lb) paper.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.

2. Slide out the tray extension.

18 Chapter 2 Paper trays ENWW

3. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size.

4. Load the paper into the tray. Make sure that the paper ts under the tabs and below the maximum height

indicators.

For information on how to orient the paper, see Tray 1 paper orientation on page 19.

5. At the computer, begin the printing process from the software application. Make sure that the driver is set

to the correct paper type and size for the paper being printed from the tray.

Tray 1 paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.

ENWW Load paper to Tray 1 19

Table 2-1 Tray 1 paper orientation

123

Paper type Output How to load paper

Letterhead or preprinted 1-sided printing Face-up

Top edge leading into the printer

20 Chapter 2 Paper trays ENWW

Table 2-1 Tray 1 paper orientation (continued)

123

Paper type Output How to load paper

Letterhead or preprinted 2-sided printing Face-down

Top edge away from the printer

Pre-punched 1-sided or 2-sided printing Face-up

Holes toward the left side of the printer

ENWW Load paper to Tray 1 21

Load paper to Tray 2

Review the following information about loading paper to Tray 2.

●

Introduction

●

Load paper Tray 2

●

Tray 2 paper orientation

Introduction

The following information describes how to load paper into Tray 2.

Load paper Tray 2

This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.

1. Open tray 2.

2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the

guides to the size of the paper being used.

3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray.

22 Chapter 2 Paper trays ENWW

NOTE: When loaded with legal-size paper, Tray 2 extends from the front of the printer approximately (2

in)51 mm.

4. Load the paper into the tray.

For information about how to orient the paper, see Tray 2 paper orientation on page 24.

5. Make sure that the paper stack is at at all four corners. Slide the paper length and width guides so that

they are against the stack of paper.

NOTE: To prevent jams, do not overll the tray. Be sure that the top of the stack is below the tray full

indicator.

ENWW Load paper to Tray 2 23

6. After making sure that the paper stack is below the tray full indicator, close the tray.

7. At the computer, begin the printing process from the software application. Make sure that the driver is set

to the correct paper type and size for the paper being printed from the tray.

Tray 2 paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.

24 Chapter 2 Paper trays ENWW

Table 2-2 Tray 2 paper orientation

123

Paper type Output How to load paper

Letterhead or preprinted 1-sided printing Face-up

Top edge toward the printer.

Letterhead or preprinted 2-sided printing Face-down

Top edge away from the printer

Prepunched 1-sided printing or 2-sided printing Face-up

Holes toward the left side of the printer

ENWW Load paper to Tray 2 25

For information about positioning and orienting envelopes in Tray 2, see Envelope orientation on page 31.

26 Chapter 2 Paper trays ENWW

Load paper to Tray 3

Review the following information about loading paper to Tray 3.

●

Introduction

●

Load paper to Tray 3 (optional)

●

Tray 3 paper orientation

Introduction

The following information describes how to load paper into Tray 3.

Load paper to Tray 3 (optional)

This tray holds up to 550 sheets of 75 g/m2 (20 lb) paper.

Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper only from Tray 1.

1. Open Tray 3.

2. Adjust the paper-width guides by squeezing the adjustment latches on the guides and then sliding the

guides to the size of the paper being used.

3. To load legal-size paper, extend the tray front by squeezing the front latch and pulling the front of the tray.

ENWW Load paper to Tray 3 27

4. Load paper into the tray.

For information about how to orient the paper, see Tray 3 paper orientation on page 29.

5. Make sure that the paper stack is at at all four corners. Slide the paper length and width guides so that

they are against the stack of paper.

NOTE: To prevent jams, do not overll the tray. Be sure that the top of the stack is below the tray full

indicator.

6. After making sure that the paper stack is below the tray full indicator, close the tray.

28 Chapter 2 Paper trays ENWW

7. At the computer, begin the printing process from the software application. Make sure that the driver is set

123

to the correct paper type and size for the paper being printed from the tray.

Tray 3 paper orientation

When using paper that requires a specic orientation, load it according to the information in the following table.

Table 2-3 Tray 3 paper orientation

Paper type Output How to load paper

Letterhead or preprinted 1-sided printing Face-up

Top edge toward the printer.

ENWW Load paper to Tray 3 29

Table 2-3 Tray 3 paper orientation (continued)

123

Paper type Output How to load paper

Letterhead or preprinted 2-sided printing Face-down

Top edge away from the printer

Prepunched 1-sided printing or 2-sided printing Face-up

Holes on left side of the printer

30 Chapter 2 Paper trays ENWW

Load and print envelopes

Review the following information about loading and printing envelopes.

●

Introduction

●

Print envelopes

●

Envelope orientation

Introduction

The following information describes how to print and load envelopes.

Print envelopes

To print envelopes using either Tray 1 or Tray 2, follow the steps to select the correct settings in the print driver. Tray 1 holds up to 10 envelopes.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for dierent software programs.

3. Click or tap the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

Envelope orientation

When using envelopes, load them according to the information in the following table.

ENWW Load and print envelopes 31

Table 2-4 Envelope orientation

Tray How to load

Tray 1 Face-up

Short, postage-end leading into the printer

Tray 2 Face-up

Short, postage-end leading into the printer

32 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

Order supplies or accessories, replace the toner cartridges, or remove and replace another part.

●

Order supplies, accessories, and parts

●

Dynamic security

●

Congure the HP toner-cartridge-protection supply settings

●

Replace the toner cartridges

For video assistance, see www.hp.com/videos/LaserJet.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 33

Order supplies, accessories, and parts

Review details about ordering supplies, accessories and parts for your printer.

●

Ordering

●

Supplies and accessories

●

Customer self-repair parts

Ordering

Find information and links for ordering supplies, parts, and accessories for your printer.

Ordering option Ordering information

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your

computer, enter the printer IP address or host name in the address/URL eld. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

Supplies and accessories

Find information about the supplies and accessories that are available for your printer.

CAUTION: Cartridges are for distribution and use within their designated region only; they will not work outside

of their designated region.

Table 3-1 Supplies

Item Description Cartridge number Part number

Supplies

For use in North America and Latin America only

HP 414A Black Original LaserJet Toner Cartridge

HP 414A Cyan Original LaserJet Toner Cartridge

HP 414A Yellow Original LaserJet Toner Cartridge

HP 414A Magenta Original LaserJet Toner Cartridge

HP 414X High Yield Black Original LaserJet Toner Cartridge

Standard-capacity replacement black toner cartridge

Standard-capacity replacement cyan toner cartridge

Standard-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

High-capacity replacement black toner cartridge 414X W2020X

414A W2020A

414A W2021A

414A W2022A

414A W2023A

HP 414X High Yield Cyan Original LaserJet Toner Cartridge

High-capacity replacement cyan toner cartridge 414X W2021X

34 Chapter 3 Supplies, accessories, and parts ENWW

Table 3-1 Supplies (continued)

Item Description Cartridge number Part number

HP 414X High Yield Yellow Original LaserJet Toner Cartridge

HP 414X High Yield Magenta Original LaserJet Toner Cartridge

For use in Europe, Middle East, Russia, CIS, and Africa only

HP 415A Black Original LaserJet Toner Cartridge

HP 415A Cyan Original LaserJet Toner Cartridge

HP 415A Yellow Original LaserJet Toner Cartridge

HP 415A Magenta Original LaserJet Toner Cartridge

HP 415X High Yield Black Original LaserJet Toner Cartridge

HP 415X High Yield Cyan Original LaserJet Toner Cartridge

HP 415X High Yield Yellow Original LaserJet Toner Cartridge

HP 415X High Yield Magenta Original LaserJet Toner Cartridge

High-capacity replacement yellow toner cartridge

High-capacity replacement magenta toner cartridge

Standard-capacity replacement black toner cartridge

Standard-capacity replacement cyan toner cartridge

Standard-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

High-capacity replacement black toner cartridge 415X W2030X

High-capacity replacement cyan toner cartridge 415X W2031X

High-capacity replacement yellow toner cartridge

High-capacity replacement magenta toner cartridge

414X W2022X

414X W2023X

415A W2030A

415A W2031A

415A W2032A

415A W2033A

415X W2032X

415X W2033X

For use in Asia Pacic only

HP 416A Black Original LaserJet Toner Cartridge

HP 416A Cyan Original LaserJet Toner Cartridge

HP 416A Yellow Original LaserJet Toner Cartridge

HP 416A Magenta Original LaserJet Toner Cartridge

HP 416X High Yield Black Original LaserJet Toner Cartridge

HP 416X High Yield Cyan Original LaserJet Toner Cartridge

HP 416X High Yield Yellow Original LaserJet Toner Cartridge

HP 416X High Yield Magenta Original LaserJet Toner Cartridge

Standard-capacity replacement black toner cartridge

Standard-capacity replacement cyan toner cartridge

Standard-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

High-capacity replacement black toner cartridge 416X W2040X

High-capacity replacement cyan toner cartridge 416X W2041X

High-capacity replacement yellow toner cartridge

High-capacity replacement magenta toner cartridge

416A W2040A

416A W2041A

416A W2042A

416A W2043A

416X W2042X

416X W2043X

ENWW Order supplies, accessories, and parts 35

Table 3-2 Accessories

Item Description Part number

Accessories

Optional 550-sheet paper feeder Optional Tray 3 CF404A

USB 2.0 printer cable A-to-B cable (2-meter standard) DT2738

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time.

More information about the CSR program and benets can be found at www.hp.com/go/csr-support and

www.hp.com/go/csr-faq.

Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.

● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay

HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP printer warranty.

● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no

additional charge during the printer warranty period.

Table

3-3 Customer self-repair parts

Item Description Self-replacement options Part number

150-sheet paper input tray Replacement cassette for Tray 2 Mandatory RM2-6377-000CN

550-sheet paper feeder Replacement optional Tray 3 Mandatory CF404-67901

Dynamic security

Learn about dynamic-security-enabled printers.

Certain HP printers use cartridges that have security chips or electronic circuitry. Cartridges using a non-HP chip or modied or non-HP circuitry* might not work. And, those that work today might not work in the future.

As is standard in the printing business, HP has a process for authenticating cartridges. HP continues to use security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property. These measures include authentication methods that change periodically and might prevent some third-party supplies from working now or in the future. HP printers and original HP cartridges deliver the best quality, security and reliability. When cartridges are cloned or counterfeited, the customer is exposed to quality and potential security risks, compromising the printing experience.

*Non-HP Chips and modied or non-HP electronic circuitry are not produced or validated by HP. HP cannot guarantee that these chips or circuitry will work in your printer now or in the future. If you are using a nonoriginal HP cartridge, please check with your supplier to ensure your cartridge has an original HP security chip or unmodied HP electronic circuitry.

36 Chapter 3 Supplies, accessories, and parts ENWW

Congure the HP toner-cartridge-protection supply settings

A network administrator can congure the toner-cartridge-protection settings using the printer control panel or the HP Embedded Web Server (EWS).

●

Introduction

●

Enable or disable the Cartridge Policy feature

●

Enable or disable the Cartridge Protection feature

Introduction

Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.

● Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine

HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed.

● Cartridge Protection: This feature permanently associates toner cartridges with a specic printer, or eet of

printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in

the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature o does not turn o protection for cartridges that are currently installed.

Both features are o by default. Follow these procedures to enable or disable them.

ENWW Congure the HP toner-cartridge-protection supply settings 37

Enable or disable the Cartridge Policy feature

The Cartridge Policy feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS).

●

Use the printer control panel to enable the Cartridge Policy feature

●

Use the printer control panel to disable the Cartridge Policy feature

●

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

●

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

●

Troubleshoot Cartridge Policy control panel error messages

NOTE: Enabling or disabling this feature might require entering an administrator password.

Check with your administrator to determine if an administrator password has been set. EWS passwords cannot be recovered.

Use the printer control panel to enable the Cartridge Policy feature

From the printer control panel, a network administrator can enable the Cartridge Policy feature. This allows only genuine HP cartridges to be used with the printer.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Supply Settings

2. Cartridge Policy

3. Select Authorized HP to enable the feature.

Use the printer control panel to disable the Cartridge Policy feature

From the printer control panel, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only genuine HP cartridges can be used.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon ( ).

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

38 Chapter 3 Supplies, accessories, and parts ENWW

1. Supply Settings

2. Cartridge Policy

3. Select O to disable the feature.

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

From the EWS, a network administrator can enable the Cartridge Policy feature. This allows only genuine HP cartridges to be used with the printer.

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless icon (

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

) or the Ethernet icon ( ) to view the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

3. On the EWS Home page, click the Settings tab.

4. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings.

5. In the Cartridge Policy area, click the drop-down menu and select Authorized HP.

6. Click Apply to save the changes.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

From the EWS, a network administrator can disable the Cartridge Policy feature. This removes the restriction that only genuine HP cartridges can be used.

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless

icon ( ) or the Ethernet icon ( ) to view the printer's IP address or host name.

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home

screen. Use the arrow and the OK button buttons to navigate to and open the following menus:

ENWW Congure the HP toner-cartridge-protection supply settings 39

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

3. On the EWS Home page, click the Settings tab.

4. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings.

5. In the Cartridge Policy area, click the drop-down menu and select O.

6. Click Apply to save the changes.

Troubleshoot Cartridge Policy control panel error messages

Review the recommended actions for Cartridge Policy error messages.

Table

3-4 Cartridge Policy control panel error messages

Error message Description Recommended action

10.0X.30 Unauthorized <Color> Cartridge The administrator has congured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing.

Replace the cartridge with a genuine HP toner cartridge.

If you believe you purchased a genuine HP supply, visit www.hp.com/go/anticounterfeit to determine if the toner cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge.

40 Chapter 3 Supplies, accessories, and parts ENWW

Enable or disable the Cartridge Protection feature

The Cartridge Protection feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS).

●

Use the printer control panel to enable the Cartridge Protection feature

●

Use the printer control panel to disable the Cartridge Protection feature

●

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

●

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

●

Troubleshoot Cartridge Protection control panel error messages

NOTE: Enabling or disabling this feature might require entering an administrator password.

Check with your administrator to determine if an administrator password has been set. EWS passwords cannot be recovered.

Use the printer control panel to enable the Cartridge Protection feature

From the printer control panel, a network administrator can enable the Cartridge Protection feature. This protects the cartridges associated with the printer from being stolen and used in other printers.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Supply Settings

2. Cartridge Protection

3. Select Protect Cartridges.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in

the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature o does not turn o protection for cartridges that are currently installed.

Use the printer control panel to disable the Cartridge Protection feature

From the printer control panel, a network administrator can disable the Cartridge Protection feature. This removes protection for any new cartridges installed in the printer.

1. Navigate to the Setup menu:

ENWW Congure the HP toner-cartridge-protection supply settings 41

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon ( ).

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Supply Settings

2. Cartridge Protection

3. Select O to disable the feature.

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

From the EWS, a network administrator can enable the Cartridge Protection feature. This protects the cartridges that are associated with the printer from being stolen and used in other printers.

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless icon (

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

) or the Ethernet icon ( ) to view the printer's IP address or host name.

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

3. On the EWS Home page, click the Settings tab.

4. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings.

5. In the Cartridge Protection area, click the drop-down menu and select On.

6. Click Apply to save the changes.

CAUTION: After enabling Cartridge Protection for the printer, all subsequent toner cartridges installed in

the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature o does not turn o protection for cartridges that are currently installed.

42 Chapter 3 Supplies, accessories, and parts ENWW

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

From the EWS, a network administrator can disable the Cartridge Protection feature. This removes protection for any new cartridges installed in the printer.

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless icon ( ) or the Ethernet icon ( ) to view the printer's IP address or host name.

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

OK button to navigate to and open the following menus:

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

3. On the EWS Home page, click the Settings tab.

4. In the left navigation pane, click Supplies to expand the options, and then click Supply Settings.

5. In the Cartridge Protection area, click the drop-down menu and select O.

6. Click Apply to save the changes.

Troubleshoot Cartridge Protection control panel error messages

Review the recommended actions for Cartridge Protection error messages.

Table

3-5 Cartridge Protection control panel error messages

Error message Description Recommended action

10.0X.57 Protected <Color> Cartridge The cartridge can only be used in the printer or eet of printers that initially protected it using HP Cartridge Protection.

The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or eet of printers. The cartridge must be replaced to continue printing.

Replace the cartridge with a new toner cartridge.

ENWW Congure the HP toner-cartridge-protection supply settings 43

Replace the toner cartridges

Replace the toner cartridges if you receive a message on the printer, or if you have print quality problems.

●

Toner cartridge information

●

Remove and replace the toner cartridges

Toner cartridge information

Review details about ordering replacement toner cartridges.

The printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/

suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door.

CAUTION: Cartridges are for distribution and use within their designated region only; they will not work outside

of their designated region.

Table 3-6 Supplies

Item Description Cartridge number Part number

Supplies

For use in North America and Latin America only

HP 414A Black Original LaserJet Toner Cartridge

HP 414A Cyan Original LaserJet Toner Cartridge

HP 414A Yellow Original LaserJet Toner Cartridge

HP 414A Magenta Original LaserJet Toner Cartridge

HP 414X High Yield Black Original LaserJet Toner Cartridge

HP 414X High Yield Cyan Original LaserJet Toner Cartridge

HP 414X High Yield Yellow Original LaserJet Toner Cartridge

HP 414X High Yield Magenta Original LaserJet Toner Cartridge

For use in Europe, Middle East, Russia, CIS, and Africa only

HP 415A Black Original LaserJet Toner Cartridge

Standard-capacity replacement black toner cartridge

Standard-capacity replacement cyan toner cartridge

Standard-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

High-capacity replacement black toner cartridge 414X W2020X

High-capacity replacement cyan toner cartridge 414X W2021X

High-capacity replacement yellow toner cartridge

High-capacity replacement magenta toner cartridge

Standard-capacity replacement black toner cartridge

414A W2020A

414A W2021A

414A W2022A

414A W2023A

414X W2022X

414X W2023X

415A W2030A

HP 415A Cyan Original LaserJet Toner Cartridge

Standard-capacity replacement cyan toner cartridge

415A W2031A

44 Chapter 3 Supplies, accessories, and parts ENWW

Table 3-6 Supplies (continued)

Item Description Cartridge number Part number

HP 415A Yellow Original LaserJet Toner Cartridge

HP 415A Magenta Original LaserJet Toner Cartridge

HP 415X High Yield Black Original LaserJet Toner Cartridge

HP 415X High Yield Cyan Original LaserJet Toner Cartridge

HP 415X High Yield Yellow Original LaserJet Toner Cartridge

HP 415X High Yield Magenta Original LaserJet Toner Cartridge

For use in Asia Pacic only

HP 416A Black Original LaserJet Toner Cartridge

HP 416A Cyan Original LaserJet Toner Cartridge

HP 416A Yellow Original LaserJet Toner Cartridge

HP 416A Magenta Original LaserJet Toner Cartridge

Standard-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

High-capacity replacement black toner cartridge 415X W2030X

High-capacity replacement cyan toner cartridge 415X W2031X

High-capacity replacement yellow toner cartridge

High-capacity replacement magenta toner cartridge

Standard-capacity replacement black toner cartridge

Standard-capacity replacement cyan toner cartridge

Standard-capacity replacement yellow toner cartridge

Standard-capacity replacement magenta toner cartridge

415A W2032A

415A W2033A

415X W2032X

415X W2033X

416A W2040A

416A W2041A

416A W2042A

416A W2043A

HP 416X High Yield Black Original LaserJet Toner Cartridge

HP 416X High Yield Cyan Original LaserJet Toner Cartridge

HP 416X High Yield Yellow Original LaserJet Toner Cartridge

HP 416X High Yield Magenta Original LaserJet Toner Cartridge

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. If

the toner cartridge must be removed from the printer for an extended period of time, place the cartridge in the original plastic packaging, or cover the cartridge with a lightweight opaque item.

The following illustration shows the toner cartridge components.

High-capacity replacement black toner cartridge 416X W2040X

High-capacity replacement cyan toner cartridge 416X W2041X

High-capacity replacement yellow toner cartridge

High-capacity replacement magenta toner cartridge

416X W2042X

416X W2043X

ENWW Replace the toner cartridges 45

Figure 3-1 Toner cartridge components

Number Description

1 Handle

2 Imaging drum

3 Memory chip

CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water

sets toner into fabric.

NOTE: Information about recycling used toner cartridges is in the toner cartridge box.

Remove and replace the toner cartridges

Follow these steps to replace the toner cartridge.

1. Open the front door by pressing the button on the left panel.

46 Chapter 3 Supplies, accessories, and parts ENWW

2. Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer.

3. Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it.

4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.

ENWW Replace the toner cartridges 47

5. Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for

recycling.

6. Hold both ends of the toner cartridge and rock it 5-6 times.

7. Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can

cause print-quality problems. Also, do not expose the cartridge to light unnecessarily.

48 Chapter 3 Supplies, accessories, and parts ENWW

8. Insert the new toner cartridge into the drawer. Make sure that the color chip on the cartridge matches the

color chip on the drawer.

9. Close the toner cartridge drawer.

10. Close the front door.

ENWW Replace the toner cartridges 49

11. Pack the used toner cartridge into the box the new cartridge came in, or use a large cardboard box and ll it

http://www.hp.com/recycle

with several cartridges you need to recycle. See the enclosed recycling guide for information about recycling.

In the US, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/

recycle to print a pre-paid shipping label.

Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.

50 Chapter 3 Supplies, accessories, and parts ENWW

4 Print

Print using the software, or print from a mobile device or USB ash drive.

●

Print tasks (Windows)

●

Print tasks (macOS)

●

Store print jobs on the printer to print later or print privately

●

Mobile printing

●

Print from a USB ash drive (touchscreen control panel only)

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

ENWW 51

Print tasks (Windows)

Learn about common printing tasks for Windows users.

●

How to print (Windows)

●

Automatically print on both sides (Windows)

●

Manually print on both sides (Windows)

●

Print multiple pages per sheet (Windows)

●

Select the paper type (Windows)

●

Additional print tasks

How to print (Windows)

Use the Print option from a software application to select the printer and basic options for your print job.

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to

open the print driver.

NOTE:

● The name of the button varies for dierent software programs.

● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

● For more information, click the Help (?) button in the print driver.

3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation

on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/ Quality tab.

4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.

5. Click the Print button to print the job.

Automatically print on both sides (Windows)

If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

52 Chapter 4 Print ENWW

NOTE:

● The name of the button varies for dierent software programs.

● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides. Click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE:

● The name of the button varies for dierent software programs.

● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Finishing tab.

4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.

5. In the Print dialog, click Print to print the rst side of the job.

6. Retrieve the printed stack from the output bin, and place it in Tray 1.

7. If prompted, select the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

When you print from a software application using the Print option, you can select an option to print multiple pages on a single sheet of paper. For example, you might want to do this if you are printing a very large document and want to save paper.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the

print driver.

NOTE:

● The name of the button varies for dierent software programs.

● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Finishing tab.

ENWW Print tasks (Windows) 53

4. Select the number of pages per sheet from the Pages per sheet drop-down.

5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document

Properties dialog.

6. In the Print dialog, click Print to print the job.

Select the paper type (Windows)

When you print from a software application using the Print option, you can set the paper type you are using for your print job. For example, if your default paper type is Letter, but you are using a dierent paper type for a print job, select that

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE:

● The name of the button varies for dierent software programs.

● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver

3. Click the Paper/Quality tab.

specic paper type.

features when More settings is selected.

4. Select the option for the type of paper you are using, and then click OK.

5. Click OK to close the Document Properties dialog.

6. In the Print dialog, click Print to print the job.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to www.hp.com/support/colorljM454.

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

54 Chapter 4 Print ENWW

Print tasks (macOS)

Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per sheet.

●

How to print (macOS)

●

Automatically print on both sides (macOS)

●

Manually print on both sides (macOS)

●

Print multiple pages per sheet (macOS)

●

Select the paper type (macOS)

●

Additional print tasks

How to print (macOS)

Use the Print option from a software application to select the printer and basic options for your print job.

The following procedure describes the basic printing process for macOS.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for dierent software programs.

4. Click the Print button.

Automatically print on both sides (macOS)

If your printer has an automatic duplexer installed, you can automatically print on both sides of the paper. Use a paper size and type supported by the duplexer.

This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (macOS)

If your printer does not have an automatic duplexer installed, or you are using a paper size or type not supported by the duplexer, you can print on both sides of the paper using a manual process. You will need to reload the pages for the second side.

ENWW Print tasks (macOS) 55

This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

NOTE: The name of the item varies for dierent software programs.

4. Click the Manual Duplex check box, and select a binding option.

5. Go to the printer, and remove any blank paper that is in Tray 1.

6. Click the Print button.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for dierent software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Border menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (macOS)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.

NOTE: The name of the item varies for dierent software programs.

4. Select from the Media & Quality or Paper/Quality options.

56 Chapter 4 Print ENWW

NOTE: This list contains the master set of options available. Some options are not available on all printers.

● Media Type: Select the option for the type of paper for the print job.

● Print Quality: Select the resolution level for the print job.

● EconoMode: Select this option to conserve toner when printing drafts of documents.

5. Click the Print button.

Additional print tasks

Locate information on the Web for performing common printing tasks.

Go to www.hp.com/support/colorljM454.

Instructions are available for print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

● Create a booklet

● Scale a document to t a specic paper size

● Print the rst or last pages of the document on dierent paper

● Print watermarks on a document

ENWW Print tasks (macOS) 57

Store print jobs on the printer to print later or print privately

Store print jobs in the printer memory for printing at a later time.

●

Introduction

●

Before beginning

●

Set up job storage

●

Disable or enable the job storage feature

●

Create a stored job (Windows)

●

Create a stored job (macOS)

●

Print a stored job

●

Delete a stored job

●

Information sent to printer for Job Accounting purposes

Introduction

The following information provides procedures for creating and printing documents that are stored on a USB ash drive. These jobs can be printed at a later time or printed privately.

Before beginning

Review the requirements for using the job storage feature.

The job storage feature has the following requirements:

● A dedicated USB 2.0 storage device with at least 16 GB free space must be installed in the rear host USB.

This USB storage device holds the job storage jobs sent to the printer. Removing this USB storage device from the printer disables the job storage feature.

● If you are using an HP Universal Print Driver (UPD), you must use UPD version 5.9.0 or above.

Set up job storage

Set up job storage in the print driver, insert the storage media (USB ash drive) in the printer, and verify the feature is ready to use.

Before you begin, install the printer software if it is not already installed. Go to www.hp.com/support, click Software and Drivers, and then follow the onscreen instructions to download the latest HP software.

When the print driver is installed, the Job Storage option is set to Automatic by default. The option is located as follows:

● Windows: Devices and Printers►Printer Properties►Device Settings

● macOS: Printers & Scanners►Options & Supplies

To complete Job Storage setup:

1. Locate the rear USB port.

On some models, the rear USB port is covered. Remove the rear USB port cover before proceeding.

58 Chapter 4 Print ENWW

2. Insert the USB ash drive into the rear USB port.

Figure 4-1 Insert USB ash drive

A message displays on the control panel warning that the USB drive will be formatted. Select OK to complete the procedure.

3. Open the print driver to verify the Job Storage tab is visible. If it is visible, the feature is ready to use.

From a software program, select the Print option, select your printer from the list of printers, and do the following:

● Windows: Select Properties or Preferences. Click the Job Storage tab.

If the Job Storage tab is not showing, activate it as follows:

From the Start menu, open Settings, click Devices, and then click Devices and Printers. Right-click on the printer name and click Printer Properties. Click the Device Settings tab, click on Job Storage, and then select Automatic. Click Apply and OK.

● macOS: The print driver displays the Copies & Pages menu. Open the drop-down list, and then click the Job Storage menu.

If the Job Storage menu is not showing, close the Print window and then reopen it to activate the menu.

Disable or enable the job storage feature

Disable the job storage feature to make it unavailable, even if a USB drive is inserted into the printer. Enable the feature to make it available again.

1. Open the Printer Properties:

● Windows: From the Start menu, open Settings, click Devices, and then click Devices and Printers. Right-click on the printer and click Printer properties.

● macOS: From the Apple menu, open System Preferences, and then click Printers & Scanners. Select the printer and click Options & Supplies.

2. Disable the Job Storage option as follows:

● Windows: Click the Device settings tab, click on Job Storage, and then select Disable.

● macOS: On the Options tab, clear the Job Storage check box.

To enable the feature, set the Job Storage option back to Automatic (Windows), or select the Job Storage check box (macOS).

ENWW Store print jobs on the printer to print later or print privately 59

Create a stored job (Windows)

Store jobs on the USB ash drive for private or delayed printing.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then select Properties or Preferences.

NOTE:

● The name of the button varies for dierent software programs.

● For the HP PCL-6 V4 driver, the HP AiO Printer Remote application downloads additional driver

features when More settings is selected.

3. Click the Job Storage tab.

NOTE: If the Job Storage tab is not showing, follow the instructions in the "Disable or enable job storage

feature" section to activate the tab.

4. Select a Job Storage Mode option:

● Proof and Hold: Print and proof one copy of a job, and then print more copies. The rst copy prints immediately. Printing of the subsequent copies must be initiated from the device's front control panel. For example, if 10 copies are sent, one copy prints immediately, and the other nine copies will print when the job is retrieved. The job is deleted after all copies are printed.

● Personal Job: The job does not print until you request it at the printer control panel. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel. The print job is deleted from memory after it prints.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so you can print it again later. The job is deleted manually or by the job retention schedule.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identication number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel. The job is deleted manually or by the job retention schedule.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job

name.

Select which option to use if another stored job already has that name:

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print

button to print the job.

Create a stored job (macOS)

Store jobs on the USB ash drive for private or delayed printing.

60 Chapter 4 Print ENWW

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the printer.

3. Click Show Details or Copies & Pages, and then click the Job Storage menu.

NOTE: If the Job Storage menu is not showing, follow the instructions in the "Disable or enable job storage

feature" section to activate the menu.

4. In the Mode drop-down list, select the type of stored job.

● Personal Job: The job does not print until someone requests it at the printer control panel. If the job has a personal identication number (PIN), provide the required PIN at the control panel. The print job is deleted from memory after it prints.

● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory to print it again later. The job is deleted manually or by the job retention schedule.

● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a personal identication number (PIN), the person who prints the job must provide the required PIN at the control panel. The job is deleted manually or by the job retention schedule.

5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job

name.

NOTE: macOS 10.14 Mojave and later: The print driver no longer includes the Custom button. Use the

options below the Mode drop-down list to set up the saved job.

Select which option to use if another stored job already has that name.

● Use Job Name + (1-99): Append a unique number to the end of the job name.

● Replace Existing File: Overwrite the existing stored job with the new one.

6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job

with a PIN. Type a 4-digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts them to enter this PIN.

7. Click the Print button to process the job.

Print a stored job

Print a job that is stored on a USB ash drive.

1. Navigate to the folder where the stored jobs are saved:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Print icon,

and then touch Job Storage.

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home

screen. Use the arrow buttons to navigate to Job Storage, and then press the OK button again.

2. From the Job Folders list, navigate to and select the name of the folder where the job is stored.

ENWW Store print jobs on the printer to print later or print privately 61

3. Navigate to and select the name of the job that you want to print.

If the job is private or encrypted, enter the PIN or password. Touch Done (touchscreen control panel).

4. Print the job:

● Touchscreen control panel: To adjust the number of copies, touch the box to the left of the Print button and then enter the number of copies using the touch keypad. Touch Done to close the keypad, and then touch Print to print the job.

● 2-line LCD control panel: To adjust the number of copies, use the arrow buttons to navigate to the

Copy option, and then press OK. On the Copy screen, use the arrow buttons to select the number of

copies, then press OK to save the setting. Press OK again to print the job.

62 Chapter 4 Print ENWW

Delete a stored job

When a new job is stored on a USB ash drive, any previous jobs with the same user and job name are overwritten. If the memory on the USB ash drive is full, the following message displays on the printer control panel: The USB ash storage device is out of memory. Delete unused jobs, and then try again. Existing stored jobs must be deleted before additional print jobs can be stored.

●

Delete a job that is stored on the printer

Delete a job that is stored on a USB ash drive.

1. Navigate to the folder where the stored jobs are saved:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Print icon, and then touch Job Storage.

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons to navigate to Job Storage, and then press the OK button again.

2. From the Job Folders list, navigate to and select the name of the folder where the job is stored.

3. Navigate to and select the name of the job that you want to delete.

If the job is private or encrypted, enter the PIN or password.

4. Delete the job:

● Touchscreen control panel: Touch the Trash icon , and then touch Delete to delete the job.

● 2-line control panel: Use the arrow buttons to navigate to the Delete option and then press the OK

button. Press OK again to delete the job.

Information sent to printer for Job Accounting purposes

Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s Printing and Imaging devices. This information may include, but is not limited to, user name and client name from which the job originated that may be used for job accounting purposes, as determined by the Administrator of the printing device. This same information may also be stored with the job on the mass storage device (e.g., disk drive) of the printing device when using the job storage feature.

ENWW Store print jobs on the printer to print later or print privately 63

Mobile printing

Mobile and ePrint solutions enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device.

●

Introduction

●

Wi-Fi Direct printing (wireless models only)

●

HP ePrint via Email (touchscreen control panel)

●

HP ePrint via Email (2-line LCD control panel)

●

AirPrint

●

Android embedded printing

Introduction

Review the following information about mobile printing.

To see the full list of mobile and ePrint solutions and determine the best choice, go to www.hp.com/go/

LaserJetMobilePrinting.

64 Chapter 4 Print ENWW

Wi-Fi Direct printing (wireless models only)

Wi-Fi Direct enables printing from a wireless mobile device without requiring a connection to a network or the Internet.

●

To turn on Wi-Fi Direct

●

Change the printer Wi-Fi Direct name

NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct.

Use Wi-Fi Direct to print wirelessly from the following devices:

● Android mobile devices compatible with the Android embedded print solution

● iPhone, iPad, or iPod touch using Apple AirPrint or the HP Smart app

● Android mobile devices using the HP Smart app or the Android embedded print solution

● PC and Mac devices using the HP ePrint Software

● HP Roam

For more information on Wi-Fi Direct printing, go to www.hp.com/go/wirelessprinting.

Wi-Fi Direct can be enabled or disabled from the printer control panel.

To turn on Wi-Fi Direct

To print wirelessly from mobile devices, Wi-Fi Direct must be turned on.

Follow these steps to turn on Wi-Fi Direct from the printer control panel.

1. Navigate to the Wi-Fi Direct menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Wi-Fi Direct icon ( ).

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

1. Setup

2. Wi-Fi Direct

The Wi-Fi Direct Details screen displays.

2. Open the Wi-Fi Direct Status screen:

● Touchscreen control panel: On the Wi-Fi Direct Details screen, touch the Settings icon ( ).

● 2-line LCD control panel: On the Wi-Fi Direct Details screen, navigate to and open the Wi-Fi Direct

Status menu.

3. Turn on Wi-Fi Direct:

● Touchscreen control panel: If Wi-Fi Direct is set to O, touch the switch to turn it on.

● 2-line LCD control panel: If Wi-Fi Direct is set to O, press the right arrow button to turn it on, and then

press OK to save the setting.

ENWW Mobile printing 65

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to

provide each printer a unique Wi-Fi Direct name for easier printer identication when using Wi-Fi Direct printing.

To view the Wi-Fi Direct Name on a touchscreen control panel, go to the Home screen, swipe the Dashboard tab downward, and then touch the Wi-Fi Direct icon ( ).

To view the Wi-Fi Direct name on a 2-line LCD control panel, press the OK button to display the Home screen, and then navigate to and open the following menus:

1. Setup

2. Wi-Fi Direct

3. Wi-Fi Direct Name

66 Chapter 4 Print ENWW

Change the printer Wi-Fi Direct name

Change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):

●

Step one: Open the HP Embedded Web Server

●

Step two: Change the Wi-Fi Direct name

Step one: Open the HP Embedded Web Server

Use the following procedure to open the HP Embedded Web Server (EWS).

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless icon (

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

) or the Ethernet icon ( ) to view the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

Step two: Change the Wi-Fi Direct name

Use the following procedure to change the Wi-Fi Direct name.

1. On the EWS Home page, click the Network tab.

2. In the left navigation pane, click Wi-Fi Direct.

3. Under the Status eld, click Edit Settings.

4. In the Wi-Fi Direct Name eld, enter the new name, and then click Apply.

HP ePrint via Email (touchscreen control panel)

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email-enabled device. These instructions are for printer models with a touchscreen control panel.

To use HP ePrint, the printer must meet these requirements:

● The printer must be connected to a wired or wireless network and have Internet access.

● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

ENWW Mobile printing 67

Follow these steps to enable HP Web Services and register with HP Connected:

1. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to

open the Dashboard, and then touch the HP ePrint icon .

2. In the HP ePrint screen, touch Setup in the lower right corner.

3. In the Setup Web Services screen, read the terms of use agreement. Touch Yes to accept the terms of use

and enable HP Web Services.

The printer enables Web Services and then prints an information page. The information page contains the printer code that is necessary to register the printer at HP Connected.

4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

HP ePrint via Email (2-line LCD control panel)

To use HP ePrint, the printer must meet these requirements:

● The printer must be connected to a wired or wireless network and have Internet access.

● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

Follow these steps to enable HP Web Services and register with HP Connected:

1. On the printer control panel, press the OK button to display the Home screen.

2. Use the arrow buttons and the OK button to navigate to and open the following menus:

1. Setup

2. Network Setup

3. General Settings

3. On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP

address or host name.

4. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

5. On the EWS Home page, click the Web Services tab.

6. In the Web Services Settings section, click Setup, click Continue, and then follow the onscreen instructions

to accept the terms of use.

The printer enables Web Services and then prints an information page. The information page contains the printer code that is necessary to register the printer at HP Connected.

7. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.

68 Chapter 4 Print ENWW

AirPrint

With Apple AirPrint, you can print directly to the printer from your iOS device or Mac computer, without having a print driver installed.

AirPrint is supported for iOS and from Mac computers running macOS (10.7 Lion and newer).

Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:

● Mail

● Photos

● Safari

● iBooks

● Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to

www.hp.com/go/LaserJetMobilePrinting.

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier

do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The printer must be connected to the same network (sub-net) as the Android device.

The print solution is built into the supported operating systems, so installing drivers or downloading software is not necessary.

For more information on how to use Android embedded printing and which Android devices are supported, go to

www.hp.com/go/LaserJetMobilePrinting.

ENWW Mobile printing 69

Print from a USB ash drive (touchscreen control panel only)

Learn how to print directly from a USB ash drive.

●

Introduction

●

Print USB documents

Introduction

The walk-up USB printing feature allows you to quickly print les without sending them from a computer. This feature is available on printer models with a

The printer accepts standard USB ash drives in the USB port that is located below the control panel. It supports the following types of les:

● .pdf

● .jpg

● .prn and .PRN

● .pcl and .PCL

● .ps and .PS

● .doc and .docx

touchscreen control panel.

● .ppt and .pptx

Print USB documents

Use the following procedure to print USB documents.

1. Insert the USB ash drive into the USB port on the front of the printer.

A Reading... message displays on the printer control panel.

2. On the Memory Device Options screen, touch Print Documents.

3. Scroll to and touch the name of the le that you want to print. If the le is stored in a folder, touch the name

of the folder, and then scroll to and touch the name of the le.

4. When the Print from USB menu displays, touch any of the following menu items to change the settings for

the print job:

● 2-Sided

● Tray Selection

● Copies

● Quality

For additional options, touch the Settings icon .

5. Touch Print to print the job.

6. Retrieve the printed job from the output bin, and then remove the USB ash drive from the USB port.

70 Chapter 4 Print ENWW

5 Manage the printer

Utilize management tools, security and energy-conservation settings, and rmware updates for the printer.

●

Use HP Web Services applications (touchscreen models only)

●

Change the printer connection type (Windows)

●

Advanced conguration with HP Embedded Web Server and Printer Home Page (EWS)

●

Congure IP network settings

●

Printer security features

●

Energy-conservation settings

●

HP Web Jetadmin

●

Update the rmware

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Use HP Web Services applications (touchscreen models only)

With Web Services, you can add print apps to your printer using HP Connected. Print apps is a content-ondemand delivery platform that allows you to browse and view popular web destinations and print in an easy-toread format.

ENWW 71

1. From the Home screen on the printer control panel, swipe right and then touch Apps.

2. Touch the print app that you want to use.

For more information about individual print apps and to create an account, visit the HP Connected site at HP

Connected. With an HP Connected account, you can add, congure, or remove print apps, and set the order

in which the apps appear on your printer control panel.

NOTE: The HP Connected website might not be available in all countries/regions.

NOTE: You can also turn o print apps using the EWS. To do so, open the EWS (see Open the Embedded

Web Server), click the Web Services tab, and then click Turn O next to the Print Apps option.

Change the printer connection type (Windows)

If you are already using the printer and you wish to change the way it is connected, use Device Setup & Software to change the connection. For example, connect the new printer to the computer using a USB or network connection, or change the connection from a USB to a wireless connection.

To open Device Setup & Software, complete the following procedure:

1. Open the HP Printer Assistant.

● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer

name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then

select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All

Programs, click HP, click the folder for the printer, and then select the printer name.

2. In the HP Printer Assistant, select Tools from the navigation bar, and then select Device Setup & Software.

72 Chapter 5 Manage the printer ENWW

Advanced conguration with HP Embedded Web Server and Printer Home Page (EWS)

Use the HP Embedded Web Server to manage printing functions from your computer instead of the printer control panel.

●

Method one: Open the HP Embedded Web Server (EWS) from the software

●

Method two: Open the HP Embedded Web Server (EWS) from a web browser

● View printer status information

● Determine the remaining life for all supplies and order new ones

● View and change tray congurations (paper types and sizes)

● View and print internal pages

● View and change network conguration

The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. You do not have to have Internet access to open and use the HP Embedded Web Server.

When the printer is connected to the network, the HP Embedded Web Server is automatically available.

NOTE: Printer Home Page (EWS) is software used to connect to the HP Embedded Web Server when the printer

is connected to a computer via USB. It is available only if a full installation was performed when the printer was installed on a computer. Depending on how the printer is connected, some features might not be available.

NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.

Method one: Open the HP Embedded Web Server (EWS) from the software

Use this method to open the EWS from the HP Printer Assistant software.

1. Open the HP Printer Assistant.

● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer

name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the printer name.

2. In the HP Printer Assistant, select Print, and then select Printer Home Page (EWS).

Method two: Open the HP Embedded Web Server (EWS) from a web browser

Use the EWS to manage your printer from a computer instead of the printer control panel.

Your printer must be connected to an IP-based network before you can access the EWS.

1. Locate the printer's IP address on the printer control panel:

ENWW Advanced conguration with HP Embedded Web Server and Printer Home Page (EWS) 73

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless icon ( ) or the Ethernet icon ( ) to view the printer's IP address or host name.

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

Table 5-1 HP Embedded Web Server tabs

Tab or section Description

Home tab

Provides printer, status, and conguration information.

● Sleep Mode: Congure the Sleep Mode settings.

● Web Services: Set up and manage Web Services such as HP ePrint and Print Apps.

● Printer Update: Check for new printer updates.

● Estimated Cartridge Levels: View the status of the cartridges and the estimated cartridge

levels.

● Network Summary: View a summary of the printer's network settings.

● Print Quality Toolbox: Use maintenance tools to improve the print quality of your printouts.

●

Wireless Setup Wizard: Connect the printer to a wireless network.

● Wi-Fi Direct: View and edit Wi-Fi Direct settings.

● AirPrint: View and edit AirPrint settings.

● Printer Information: View general information about the printer.

● Administrator: Set up and manage advanced security and usage controls for the printer.

● Shutdown Mode: Congure Shutdown Mode settings.

● Usage Report: View detailed information about printer usage.

● Firewall: Set up and manage the printer's rewall.

● Printer Reports: View the reports available for the printer.

● Backup: Back up the printer settings into a password-encrypted le.

● Personalize: Add or remove features that display on the Home tab.

Copy/Print tab ● Change default print settings from your computer, such as the number of copies and print

quality.

74 Chapter 5 Manage the printer ENWW

Table 5-1 HP Embedded Web Server tabs (continued)

Tab or section Description

Web Services tab ● Web Services Settings

Network tab

(Network-connected printers only)

Provides the ability to change network settings from your computer.

Tools tab ● Product Information

● General

● Wired (802.3)

● Wireless (802.11)

● Wi-Fi Direct

● Bluetooth Smart

● AirPrint

● Google Cloud Print

● Internet Printing Protocol

● Security

● Advanced Settings

● Reports

● Utilities

● Backup and Restore

● Printer Restart

● Printer Updates

Settings tab ● Power Management

● Preferences

● Supplies

● Control Panel Customization (Touchscreen models only)

● Security

● Email Alerts

● Restore Defaults

● Firewall

ENWW Advanced conguration with HP Embedded Web Server and Printer Home Page (EWS) 75

Congure IP network settings

Review the following information about conguring IP network settings.

●

Introduction

●

Printer sharing disclaimer

●

View or change network settings

●

Rename the printer on a network

●

Manually congure IPv4 TCP/IP parameters from the control panel

●

Link speed and duplex settings

Introduction

Use the information in the following sections to congure the printer network settings.

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers.

Go to Microsoft at www.microsoft.com.

View or change network settings

Use the HP Embedded Web Server to view or change IP conguration settings.

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless

icon ( ) or the Ethernet icon ( ) to view the printer's IP address or host name.

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home

screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

3. On the EWS Home page, click the Network tab to view network information. Change settings as needed.

76 Chapter 5 Manage the printer ENWW

Rename the printer on a network

Use the HP Embedded Web Server (EWS) to rename the printer on a network so it can be uniquely identied.

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless icon ( ) or the Ethernet icon ( ) to view the printer's IP address or host name.

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show the IP Address, and then select Yes to display the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

3. On the EWS Home page, click the Network tab.

4. In the left navigation pane, click General to expand the options, and then click Network Identication.

5. In the Host Name text eld, enter a name to uniquely identify this printer, and then click Apply to save the

changes.

Manually congure IPv4 TCP/IP parameters from the control panel

Use the control-panel menus to manually set the IPv4 address, subnet mask, and default gateway.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the

top of the screen downward to open the Dashboard, and then touch the Setup icon .

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to

navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Network Setup

2. Ethernet Settings

3. IP Settings

4. Manual

3. Use the arrow buttons to enter the IP Address and then press OK.

ENWW Congure IP network settings 77

4. Use the arrow buttons to enter the Subnet Mask and then press OK.

5. Use the arrow buttons to enter the Gateway and then press OK.

Link speed and duplex settings

The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. If you need to make changes, use the printer control panel.

NOTE: This information applies only to Ethernet (wired) networks. It does not apply to wireless networks.

NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway,

router, or computer).

NOTE: Making changes to these settings causes the printer to turn o and then on. Make changes only when

the printer is idle.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Network Setup

2. Ethernet Settings

3. Link Speed

3. On the Link Speed menu, navigate to and select one of the following options:

Setting Description

Automatic The print server automatically congures itself for

the highest link speed and communication mode allowed on the network.

10T Full 10 Mbps, full-duplex operation

10T Half 10 Mbps, half-duplex operation

100TX Full 100 Mbps, full-duplex operation

100TX Half 100 Mbps, half-duplex operation

1000T Full 1000 Mbps, full-duplex operation

4. Select OK to save the setting. The printer turns o and then on.

78 Chapter 5 Manage the printer ENWW

Printer security features

Review the following information about the printer security features.

●

Introduction

●

Assign or change the system password using the Embedded Web Server

Introduction

The printer includes several security features to restrict who has access to conguration settings, to secure data, and to prevent access to valuable hardware components.

Assign or change the system password using the Embedded Web Server

Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings.

1. Locate the printer's IP address on the printer control panel:

● Touchscreen control panel: From the Home screen on the printer control panel, touch the Wireless icon (

● 2-line LCD control panel: On the printer control panel, press the OK button to display the Home screen. Use the arrow buttons and the OK button to navigate to and open the following menus:

) or the Ethernet icon ( ) to view the printer's IP address or host name.

1. Setup

2. Network Setup

3. General Settings

On the General Settings menu, select Show IP Address, and then select Yes to display the printer's IP address or host name.

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the

printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If a message displays in the web browser indicating that the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

3. On the EWS Home page, click the Settings tab.

4. In the left navigation pane, click Security to expand the options, and then click General Security.

5. Enter a password.

6. Re-enter the password in the Conrm Password eld, and then click Apply.

NOTE: Make note of the password and store it in a safe place.

ENWW Printer security features 79

Energy-conservation settings

Learn about the energy-conservation settings that are available on your printer.

●

Introduction

●

Print with EconoMode

●

Set the Sleep Mode/Sleep Delay (Min.) setting

●

Set the Shutdown Mode/Shutdown after Sleep (Hr.) setting

●

Set the Disable Shutdown setting

Introduction

The printer includes several economy features to conserve energy and supplies.

Print with EconoMode

This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.

1. From the software program, select the Print option.

2. Select the printer, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the EconoMode check box.

Set the Sleep Mode/Sleep Delay (Min.) setting

Use the control panel menus to specify the amount of time the printer must be inactive before it goes into sleep mode.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon ( ).

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Power Management

2. Sleep Mode (touchscreen control panel) or Sleep Delay (Min.) (2-line LCD control panel)

3. Specify the number of minutes the printer must be inactive before it goes into sleep mode:

80 Chapter 5 Manage the printer ENWW

● Touchscreen control panel: Touch the desired option from the list.

● 2-line LCD control panel: Use the arrow buttons to select the number of minutes, and then press the

OK button to save the setting.

Set the Shutdown Mode/Shutdown after Sleep (Hr.) setting

Use the control panel menus to specify the amount of time the printer must be inactive before it shuts down.

NOTE: After the printer shuts down, the power consumption is 1 watt or less.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Power Management

2. Shutdown Mode (touchscreen control panel) or Shutdown after Sleep (Hr.) (2-line LCD control panel)

3. Specify the number of hours the printer must be inactive before it shuts down:

● Touchscreen control panel: Touch the desired option from the list.

● 2-line LCD control panel: Use the arrow buttons to select the number of hours, and then press the OK

button to save the setting.

Set the Disable Shutdown setting

Use the control panel menus to disable the printer from shutting down after a period of inactivity.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Power Management

2. Disable Shutdown

3. Select one of the following options:

● When ports are active: The printer will not shut down unless all ports are inactive. An active network

link or fax connection will prevent the printer from shutting down.

● Do not disable (touchscreen control panel) or Never (2-line LCD control panel): The printer will shut

down after a period of inactivity as determined by the Sleep Mode/Shutdown after Sleep (Hr.) setting.

NOTE: The default setting is When ports are active.

ENWW Energy-conservation settings 81

HP Web Jetadmin

HP Web Jetadmin is an award-winning, industry-leading tool for eiciently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.

HP Web Jetadmin upgrades are periodically made available to provide support for specic printer features. Go to

www.hp.com/go/webjetadmin for more information.

82 Chapter 5 Manage the printer ENWW

Update the rmware

HP oers periodic printer updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the printer rmware for a single printer. When you update the rmware, Web Service apps will update automatically.

●

Method one: Update the rmware using the control panel

●

Method two: Update the rmware using the HP Printer Update utility

There are two supported methods to perform a rmware update on this printer. Use only one of the following methods to update the printer

Method one: Update the rmware using the control panel

Follow these steps to update the rmware using the printer control panel (for network-connected printers only). For USB-connected printers, skip to Method two.

1. Make sure the printer is connected to a wired (Ethernet) or wireless network with an active Internet

connection.

NOTE: The printer must be connected to the internet to update the rmware via a network connection.

2. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the

top of the screen downward to open the Dashboard, and then touch the Setup icon .

rmware.

● 2-line LCD control panel: Press the OK button to display the Home screen. Use the arrow buttons to

navigate to Setup, and then press the OK button again.

3. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Printer Maintenance

2. Update the Printer (touchscreen control panel) or Update Firmware (2-line LCD control panel)

NOTE: If the Update the Printer or Update Firmware option is not listed, use Method two.

4. Update the rmware:

● Touchscreen control panel: Touch Check for Printer Updates Now to check for updates. If a newer

rmware version is detected, the update process starts automatically.

● 2-line LCD control panel: If a rmware update is available, press the OK button to start the update

process.

5. Touchscreen control panel only: Set the printer to automatically update the rmware when updates

become available:

a. From the Home screen on the printer control panel, swipe the tab at the top of the screen downward

to open the Dashboard, and then touch the Setup icon .

b. Scroll to and touch Printer Maintenance, and then touch Update the Printer.

ENWW Update the rmware 83

c. Touch Manage Updates, touch Allow Updates, and then touch Yes.

d. Touch the Back button , touch Printer Update Options, and then touch Install Automatically

(Recommended).

Method two: Update the rmware using the HP Printer Update utility

Follow these steps to manually download and install the HP Printer Update utility.

NOTE: This method is the only rmware update option available for printers connected to the computer via a

USB cable. This method also works for printers that are connected to a network.

NOTE: You must have a print driver installed in order to use this method.

1. Go to www.hp.com/go/support, click Software and Drivers, and then click Printer.

2. In the text eld, type the printer name, click Submit, and then click your printer model from the list of

search results.

3. In the Firmware section, locate the Firmware Update le.

4. Click Download, and then click Run.

5. When the HP Printer Update utility launches, select the printer that you wish to update, and then click

Update.

6. Follow the on-screen instructions to complete the installation, and then click the OK button to close the

utility.

84 Chapter 5 Manage the printer ENWW

6 Solve problems

Troubleshoot problems with the printer. Locate additional resources for help and technical support.

●

Customer support

●

Restore the factory-set defaults

●

Control panel help system

●

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

●

Printer does not pick up paper or misfeeds

●

Clear paper jams

●

Resolving print quality problems

●

Solve wired network problems

●

Solve wireless network problems

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Customer support

Find support contact options for your HP printer.

ENWW 85

Table 6-1 HP support options

Support option Contact information

Get telephone support for your country/region

Have the printer name, serial number, date of purchase, and problem description ready

Get 24-hour Internet support, and download software utilities and drivers

Order additional HP service or maintenance agreements www.hp.com/go/carepack

Restore the factory-set defaults

Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It will not reset the page count, or tray size.

To restore the printer to the factory-default settings, follow these steps.

CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also

deletes any pages that are stored in the memory.

NOTE: The steps vary according to the type of control panel.

1. Navigate to the Setup menu as follows.

Country/region phone numbers are on the yer that was in the box with the printer or at www.hp.com/support.

www.hp.com/support/colorljM454

● 2-line control panels: On the printer control panel, press the OK button to display the Home screen.

Use the arrow buttons to navigate to Setup, and then press the OK button again.

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the

top of the screen downward to open the Dashboard, and then touch the Setup icon .

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Printer Maintenance

2. Restore

3. Restore Factory Defaults

The printer automatically restarts.

Control panel help system

The printer has a built-in Help system that explains how to use each screen. This feature is available on printer models with a touchscreen control panel.

To open the Help system, touch the Help icon in the lower-right corner of the screen.

Tips for using the online Help:

86 Chapter 6 Solve problems ENWW

● For some screens, the Help opens to a global menu where you can search for specic topics. You can

browse through the menu structure by touching the buttons in the menu.

● Some Help screens include animations that guide you through procedures, such as clearing jams.

● For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for

that screen.

● If the printer alerts you of an error or warning, touch the Help icon to open a message that describes the

problem. The message also contains instructions to help solve the problem.

ENWW Control panel help system 87

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

Understand the cartridge-related messages on the control panel and what actions to take.

●

Change the “Very Low” settings

Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.

Cartridge is very low: The printer indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

HP’s Premium Protection Warranty expires when a message indicating that HP’s Premium Protection Warranty on this supply has ended appears on the Supplies Status Page or the EWS.

88 Chapter 6 Solve problems ENWW

Change the “Very Low” settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new toner cartridge.

●

Change the "Very Low" settings from the control panel

●

Order supplies

Change the "Very Low" settings from the control panel

Determine how the printer will notify you about very low cartridge levels.

1. Navigate to the Setup menu:

● Touchscreen control panel: From the Home screen on the printer control panel, swipe the tab at the top of the screen downward to open the Dashboard, and then touch the Setup icon .

● 2-line control panel: Press the OK button to display the Home screen. Use the arrow buttons to navigate to Setup, and then press the OK button again.

2. From the Setup menu, touch or use the arrow buttons and the OK button to open the following menus:

1. Supply Settings

2. Black Cartridge or Color Cartridge

3. Select one of the following options:

Order supplies

Order supplies and paper for your HP printer.

Table

Ordering options Contact information

Order supplies and paper www.hp.com/go/suresupply

3. Very Low Setting

● Select the Stop option to set the printer to stop printing until you replace the toner cartridge.

● Select the Prompt option to set the printer to stop printing and prompt you to replace the toner

cartridge. You can acknowledge the prompt and continue printing.

● Select the Continue option to set the printer to alert you when the toner cartridge is very low, but to continue printing.

● (For Color Cartridges): Select the Print Black option to set the printer to alert you when the toner cartridge is very low, but to continue printing using black only.

NOTE: The Low Threshold option allows you to dene the level of ink that is considered very low.

6-2 Options for ordering supplies

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the

printer IP address or host name in the address/URL eld. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

ENWW A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel 89

Printer does not pick up paper or misfeeds

Review the following information about the printer not picking up paper or misfeeding paper.

●

Introduction

●

The printer does not pick up paper

●

The printer picks up multiple sheets of paper

Introduction

The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.

The printer does not pick up paper

If the printer does not pick up paper from the tray, try these solutions.

1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper remain

inside of the printer.

2. Load the tray with the correct size of paper for the job.

3. Make sure the paper size and type are set correctly on the printer control panel.

90 Chapter 6 Solve problems ENWW

HP M454dn User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Printer overview

Warning icons

Potential shock hazard

Open source license

Printer views

Printer front view

Printer back view

2-line control panel view (nw and dn models)

Touchscreen control panel view (dw model)

How to use the touchscreen control panel

Printer hardware setup and software installation

Supported operating systems

Mobile printing solutions

Printer dimensions

Operating environment range

2 Paper trays

Introduction

Load paper to Tray 1

Introduction

Load Paper Tray 1 (multipurpose tray)

Tray 1 paper orientation

Load paper to Tray 2

Introduction

Load paper Tray 2

Tray 2 paper orientation

Load paper to Tray 3

Introduction

Load paper to Tray 3 (optional)

Tray 3 paper orientation

Load and print envelopes

Introduction

Print envelopes

Envelope orientation

3 Supplies, accessories, and parts

Order supplies, accessories, and parts

Ordering

Supplies and accessories

Customer self-repair parts

Dynamic security

Introduction

Enable or disable the Cartridge Policy feature

Use the printer control panel to enable the Cartridge Policy feature

Use the printer control panel to disable the Cartridge Policy feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

Troubleshoot Cartridge Policy control panel error messages

Enable or disable the Cartridge Protection feature

Use the printer control panel to enable the Cartridge Protection feature

Use the printer control panel to disable the Cartridge Protection feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

Troubleshoot Cartridge Protection control panel error messages

Replace the toner cartridges

Toner cartridge information

Remove and replace the toner cartridges

4 Print

Print tasks (Windows)

How to print (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the paper type (Windows)

Additional print tasks

Print tasks (macOS)

How to print (macOS)

Automatically print on both sides (macOS)

Manually print on both sides (macOS)

Print multiple pages per sheet (macOS)

Select the paper type (macOS)

Additional print tasks

Store print jobs on the printer to print later or print privately

Introduction

Before beginning

Set up job storage

Disable or enable the job storage feature

Create a stored job (Windows)