HP M430, M431 User Manual

User Guide

HP LaserJet Enterprise MFP M430, M431

www.hp.com/support/

ljM430MFP

www.hp.com/support/ljM431MFP

HP LaserJet Enterprise MFP M430, M431 User Guide

SUMMARY

This guide provides conguration, use, warranty, safety and environmental information.

Legal information

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 2, 2/2021

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview..........................................................................................................................................................................................1

Warning icons..........................................................................................................................................................................................1

Potential shock hazard..........................................................................................................................................................................2

Printer views ...........................................................................................................................................................................................3

Printer front view...........................................................................................................................................................................3

Printer back view...........................................................................................................................................................................4

Control-panel view........................................................................................................................................................................4

Printer specications .............................................................................................................................................................................7

Technical specications................................................................................................................................................................7

Supported operating systems.....................................................................................................................................................8

Mobile printing solutions........................................................................................................................................................... 10

Printer dimensions..................................................................................................................................................................... 10

Power consumption................................................................................................................................................................... 12

Electrical specications ............................................................................................................................................................. 13

Acoustic emissions..................................................................................................................................................................... 13

Operating-environment range................................................................................................................................................. 13

Printer hardware setup and software installation......................................................................................................................... 14

2 Paper trays................................................................................................................................................................................................ 15

Load paper to Tray 1 (multipurpose tray)....................................................................................................................................... 15

Load Paper Tray 1...................................................................................................................................................................... 15

Tray 1 paper orientation ........................................................................................................................................................... 18

Load paper to Tray 2........................................................................................................................................................................... 19

Load Paper Tray 2...................................................................................................................................................................... 19

Tray 2 paper orientation ........................................................................................................................................................... 21

Use alternative letterhead mode............................................................................................................................................. 22

Load paper to Tray 3 (optional accessory)...................................................................................................................................... 23

Load paper Tray 3 ......................................................................................................................................................................23

Tray 3 paper orientation ........................................................................................................................................................... 25

Use alternative letterhead mode............................................................................................................................................. 26

Load and print envelopes...................................................................................................................................................................26

Print envelopes........................................................................................................................................................................... 27

Envelope orientation.................................................................................................................................................................. 27

Load and print labels.......................................................................................................................................................................... 27

Manually feed labels.................................................................................................................................................................. 28

Label orientation ........................................................................................................................................................................28

3 Supplies, accessories, and parts............................................................................................................................................................31

Order supplies, accessories, and parts ............................................................................................................................................31

Ordering....................................................................................................................................................................................... 31

Supplies and accessories.......................................................................................................................................................... 31

iii

Customer self-repair parts........................................................................................................................................................ 33

Congure the HP toner-cartridge-protection supply settings..................................................................................................... 33

Introduction................................................................................................................................................................................. 33

Enable or disable the Cartridge Policy feature ...................................................................................................................... 34

Enable or disable the Cartridge Protection feature .............................................................................................................. 36

Replace the toner cartridge............................................................................................................................................................... 38

Toner cartridge information...................................................................................................................................................... 38

Remove and replace the cartridge .......................................................................................................................................... 40

4 Print............................................................................................................................................................................................................ 45

Print tasks (Windows)......................................................................................................................................................................... 45

How to print (Windows)............................................................................................................................................................. 45

Automatically print on both sides (Windows) ........................................................................................................................ 46

Manually print on both sides (Windows) ................................................................................................................................ 46

Print multiple pages per sheet (Windows) .............................................................................................................................47

Select the paper type (Windows)............................................................................................................................................. 47

Additional print tasks................................................................................................................................................................. 48

Print tasks (macOS)............................................................................................................................................................................. 48

How to print (macOS)................................................................................................................................................................. 48

Automatically print on both sides (macOS)............................................................................................................................ 49

Manually print on both sides (macOS) .................................................................................................................................... 49

Print multiple pages per sheet (macOS)................................................................................................................................. 50

Select the paper type (macOS)................................................................................................................................................. 50

Additional print tasks................................................................................................................................................................. 50

Store print jobs on the printer to print later or print privately ..................................................................................................... 51

Introduction................................................................................................................................................................................. 51

Create a stored job (Windows) ................................................................................................................................................. 51

Create a stored job (macOS)..................................................................................................................................................... 52

Print a stored job........................................................................................................................................................................ 53

Delete a stored job ..................................................................................................................................................................... 53

Information sent to printer for Job Accounting purposes.................................................................................................... 54

Mobile printing..................................................................................................................................................................................... 54

Introduction................................................................................................................................................................................. 54

Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing .....................................................................................................................54

HP ePrint via email..................................................................................................................................................................... 55

AirPrint ......................................................................................................................................................................................... 56

Android embedded printing...................................................................................................................................................... 56

Print from a USB ash drive .............................................................................................................................................................. 56

Enable the USB port for printing.............................................................................................................................................. 57

Print USB documents................................................................................................................................................................. 57

Print using high-speed USB 2.0 port (wired) .................................................................................................................................. 58

Method one: Enable the high-speed USB 2.0 port from the printer control panel menus............................................ 58

Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers

only)..................................................................................................................................................................................... 58

5 Copy ........................................................................................................................................................................................................... 61

Make a copy.......................................................................................................................................................................................... 61

Copy on both sides (duplex) .............................................................................................................................................................. 63

Additional copy tasks.......................................................................................................................................................................... 64

6 Scan............................................................................................................................................................................................................ 67

Set up Scan to Email........................................................................................................................................................................... 67

Introduction................................................................................................................................................................................. 67

Before you begin ........................................................................................................................................................................ 67

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 68

Step two: Congure the Network Identication settings ..................................................................................................... 68

Step three: Congure the Send to Email feature................................................................................................................... 69

Step four: Congure the Quick Sets (optional)....................................................................................................................... 78

Step ve: Set up Send to Email to use Oice 365 Outlook (optional)................................................................................ 78

Set up Scan to Network Folder .........................................................................................................................................................81

Introduction................................................................................................................................................................................. 81

Before you begin ........................................................................................................................................................................ 81

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 81

Step two: Set up Scan to Network Folder............................................................................................................................... 82

Set up Scan to SharePoint ................................................................................................................................................................. 91

Introduction................................................................................................................................................................................. 91

Before you begin ........................................................................................................................................................................ 91

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 91

Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set........................................................... 92

Scan a le directly to a SharePoint site................................................................................................................................... 93

Quick Set scan settings and options for Scan to SharePoint .............................................................................................. 95

Set up Scan to USB Drive ................................................................................................................................................................... 96

Introduction................................................................................................................................................................................. 96

Step one: Access the HP Embedded Web Server (EWS)....................................................................................................... 96

Step two: Enable Scan to USB Drive........................................................................................................................................ 97

Step three: Congure the Quick Sets (optional)..................................................................................................................... 97

Default scan settings for Scan to USB Drive setup ............................................................................................................... 98

Default le settings for Save to USB setup ............................................................................................................................ 99

Scan to email......................................................................................................................................................................................100

Introduction...............................................................................................................................................................................100

Scan to email.............................................................................................................................................................................100

Scan to job storage........................................................................................................................................................................... 102

Introduction...............................................................................................................................................................................102

Scan to job storage on the printer......................................................................................................................................... 102

Print from job storage on the printer....................................................................................................................................104

Scan to network folder..................................................................................................................................................................... 104

Introduction...............................................................................................................................................................................105

Scan to network folder............................................................................................................................................................105

Scan to SharePoint............................................................................................................................................................................107

Introduction...............................................................................................................................................................................107

Scan to SharePoint...................................................................................................................................................................107

Scan to USB drive ..............................................................................................................................................................................109

Introduction...............................................................................................................................................................................109

Scan to USB drive .....................................................................................................................................................................109

Use HP JetAdvantage business solutions .....................................................................................................................................111

Additional scan tasks........................................................................................................................................................................111

7 Fax............................................................................................................................................................................................................113

Set up fax............................................................................................................................................................................................113

Introduction...............................................................................................................................................................................113

Set up fax by using the printer control panel.......................................................................................................................113

Change fax congurations...............................................................................................................................................................114

Fax dialing settings ..................................................................................................................................................................114

General fax send settings ....................................................................................................................................................... 115

Fax receive settings..................................................................................................................................................................116

Send a fax...........................................................................................................................................................................................117

Create a fax printing schedule.........................................................................................................................................................119

Block incoming faxes........................................................................................................................................................................ 119

Create a list of blocked fax numbers.....................................................................................................................................119

Delete numbers from the list of blocked fax numbers ......................................................................................................120

Additional fax tasks...........................................................................................................................................................................120

8 Manage the printer ................................................................................................................................................................................ 121

Advanced conguration with the HP Embedded Web Server (EWS).........................................................................................121

Introduction...............................................................................................................................................................................121

How to access the HP Embedded Web Server (EWS).........................................................................................................122

HP Embedded Web Server features......................................................................................................................................122

Congure IP network settings.........................................................................................................................................................131

Printer sharing disclaimer.......................................................................................................................................................131

View or change network settings .......................................................................................................................................... 131

Rename the printer on a network .........................................................................................................................................131

Manually congure IPv4 TCP/IP parameters from the control panel...............................................................................132

Manually congure IPv6 TCP/IP parameters from the control panel...............................................................................132

Link speed and duplex settings .............................................................................................................................................133

Printer security features ..................................................................................................................................................................134

Introduction...............................................................................................................................................................................134

Security statements.................................................................................................................................................................134

Assign an administrator password........................................................................................................................................134

IP Security..................................................................................................................................................................................135

Encryption support: HP High Performance Secure Hard Disks.........................................................................................135

Lock the formatter...................................................................................................................................................................135

Energy-conservation settings.........................................................................................................................................................135

Print with EconoMode..............................................................................................................................................................135

Set the sleep timer and congure the printer to use 1 watt or less of power................................................................136

Set the sleep schedule ............................................................................................................................................................137

HP Web Jetadmin.............................................................................................................................................................................. 137

Software and rmware updates .....................................................................................................................................................137

9 Solve problems.......................................................................................................................................................................................139

Control panel help system...............................................................................................................................................................139

Reset factory settings ......................................................................................................................................................................139

Introduction...............................................................................................................................................................................140

Method one: Reset factory settings from the printer control panel................................................................................140

Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)........140

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ..............................140

Change the “Very Low” settings.............................................................................................................................................141

Order supplies...........................................................................................................................................................................142

Printer does not pick up paper or misfeeds..................................................................................................................................142

Introduction...............................................................................................................................................................................142

The printer does not pick up paper .......................................................................................................................................142

The printer picks up multiple sheets of paper.....................................................................................................................145

The document feeder jams, skews, or picks up multiple sheets of paper......................................................................148

Clear paper jams................................................................................................................................................................................149

Paper jam locations .................................................................................................................................................................149

Auto-navigation for clearing paper jams..............................................................................................................................150

Experiencing frequent or recurring paper jams?.................................................................................................................150

31.13 jam error in the document feeder..............................................................................................................................150

13.B2.D1 jam error in tray 1...................................................................................................................................................154

13.B2.D2 jam error in tray 2...................................................................................................................................................159

13.B2.D3 jam error in tray 3...................................................................................................................................................166

13.B2.A jam error in the top cover.........................................................................................................................................171

13.B9 jam error in the fuser area ..........................................................................................................................................175

13.D1, 13.D3 jam error in the duplexer................................................................................................................................178

13.E1 jam error in the output bin ..........................................................................................................................................181

Resolving mono print quality problems ........................................................................................................................................185

Introduction...............................................................................................................................................................................185

Troubleshoot print quality ......................................................................................................................................................186

Improve copy image quality ............................................................................................................................................................198

Check the scanner glass for dirt and smudges ...................................................................................................................198

Calibrate the scanner...............................................................................................................................................................200

Check the paper settings ........................................................................................................................................................200

Check the image-adjustment settings .................................................................................................................................200

Optimize copy quality for text or pictures............................................................................................................................201

Edge-to-edge copying.............................................................................................................................................................201

Improve scan image quality.............................................................................................................................................................202

Check the scanner glass for dirt and smudges ...................................................................................................................202

Check the resolution settings.................................................................................................................................................203

Check the color settings.......................................................................................................................................................... 204

Check the image-adjustment settings .................................................................................................................................204

Optimize scan quality for text or pictures ............................................................................................................................205

Check the output-quality settings......................................................................................................................................... 205

Improve fax image quality...............................................................................................................................................................206

Check the scanner glass for dirt and smudges ...................................................................................................................206

Check the send-fax resolution settings................................................................................................................................208

Check the image-adjustment settings .................................................................................................................................208

vii

Optimize fax quality for text or pictures...............................................................................................................................208

Check the error-correction setting ........................................................................................................................................209

Check the t-to-page setting .................................................................................................................................................209

Send to a dierent fax machine.............................................................................................................................................209

Check the sender's fax machine ............................................................................................................................................210

Solve wired network problems .......................................................................................................................................................210

Introduction...............................................................................................................................................................................210

Poor physical connection........................................................................................................................................................210

The computer is unable to communicate with the printer................................................................................................ 210

The printer is using incorrect link and duplex settings for the network..........................................................................211

New software programs might be causing compatibility problems................................................................................211

The computer or workstation might be set up incorrectly................................................................................................211

The printer is disabled, or other network settings are incorrect ......................................................................................211

Solve wireless network problems...................................................................................................................................................211

Introduction...............................................................................................................................................................................211

Wireless connectivity checklist...............................................................................................................................................211

The printer does not print after the wireless conguration completes...........................................................................212

The printer does not print, and the computer has a third-party rewall installed ........................................................213

The wireless connection does not work after moving the wireless router or printer ...................................................213

Cannot connect more computers to the wireless printer .................................................................................................. 213

The wireless printer loses communication when connected to a VPN............................................................................213

The network does not appear in the wireless networks list .............................................................................................213

The wireless network is not functioning...............................................................................................................................214

Reduce interference on a wireless network.........................................................................................................................214

Solve fax problems ...........................................................................................................................................................................214

Checklist for solving fax problems.........................................................................................................................................214

General fax problems..............................................................................................................................................................216

Appendix A Service and support.............................................................................................................................................................219

HP limited warranty statement.......................................................................................................................................................219

UK, Ireland, and Malta..............................................................................................................................................................220

Austria, Belgium, Germany, and Luxemburg .......................................................................................................................220

Belgium, France, and Luxemburg..........................................................................................................................................221

Italy.............................................................................................................................................................................................222

Spain........................................................................................................................................................................................... 222

Denmark ....................................................................................................................................................................................223

Norway.......................................................................................................................................................................................223

Sweden ......................................................................................................................................................................................223

Portugal .....................................................................................................................................................................................224

Greece and Cyprus ...................................................................................................................................................................224

Hungary .....................................................................................................................................................................................224

Czech Republic.......................................................................................................................................................................... 225

Slovakia......................................................................................................................................................................................225

Poland ........................................................................................................................................................................................225

Bulgaria......................................................................................................................................................................................226

Romania..................................................................................................................................................................................... 226

Belgium and the Netherlands ................................................................................................................................................226

Finland........................................................................................................................................................................................227

viii

Slovenia......................................................................................................................................................................................227

Croatia........................................................................................................................................................................................227

Latvia..........................................................................................................................................................................................227

Lithuania ....................................................................................................................................................................................228

Estonia .......................................................................................................................................................................................228

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement.................................................228

Long life consumable and maintenance kit limited warranty statement ................................................................................229

HP policy on non-HP supplies.........................................................................................................................................................229

HP anticounterfeit Web site.............................................................................................................................................................229

Data stored on the toner cartridge................................................................................................................................................. 230

End User License Agreement.......................................................................................................................................................... 230

Customer self-repair warranty service..........................................................................................................................................234

Customer support.............................................................................................................................................................................234

Appendix B Environmental product stewardship program................................................................................................................235

Protecting the environment ............................................................................................................................................................235

Ozone production..............................................................................................................................................................................235

Power consumption..........................................................................................................................................................................235

Toner consumption...........................................................................................................................................................................235

Paper use............................................................................................................................................................................................235

Plastics................................................................................................................................................................................................236

HP LaserJet print supplies ...............................................................................................................................................................236

Paper...................................................................................................................................................................................................236

Material restrictions..........................................................................................................................................................................236

Battery information ..........................................................................................................................................................................236

Disposal of waste equipment by users (EU, UK, and India)........................................................................................................237

Electronic hardware recycling .........................................................................................................................................................237

Brazil hardware recycling information........................................................................................................................................... 237

Chemical substances........................................................................................................................................................................237

Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory

Requirements ...........................................................................................................................................................................238

SEPA Ecolabel User Information (China)........................................................................................................................................238

The regulation of the implementation on China energy label for printer, fax, and copier.....................................................238

Restriction on Hazardous Substances statement (India)............................................................................................................238

WEEE (Turkey).................................................................................................................................................................................... 238

Substances Table (China) .................................................................................................................................................................239

Material Safety Data Sheet (MSDS)................................................................................................................................................ 239

EPEAT ..................................................................................................................................................................................................239

Substances Table (Taiwan)...............................................................................................................................................................240

For more information.......................................................................................................................................................................240

Appendix C Regulatory information.......................................................................................................................................................241

Regulatory statements ....................................................................................................................................................................241

Regulatory model identication numbers............................................................................................................................241

European Union & United Kingdom Regulatory Notice...................................................................................................... 241

FCC regulations ......................................................................................................................................................................... 242

Canada - Industry Canada ICES-003 Compliance Statement ...........................................................................................242

VCCI statement (Japan)............................................................................................................................................................242

EMC statement (Korea)............................................................................................................................................................242

EMC statement (China)............................................................................................................................................................242

Power cord instructions...........................................................................................................................................................242

Power cord statement (Japan)...............................................................................................................................................243

Laser safety...............................................................................................................................................................................243

Laser statement for Finland...................................................................................................................................................243

Nordic Statements (Denmark, Finland, Norway, Sweden).................................................................................................244

GS statement (Germany).........................................................................................................................................................244

Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)....................................................................245

EMI statement (Taiwan)...........................................................................................................................................................246

Product stability........................................................................................................................................................................246

Telecom (fax) statements................................................................................................................................................................ 246

Fax Cord Statement .................................................................................................................................................................246

EU and UK Statement for Telecom Operation......................................................................................................................246

Brazil (Portugueses) ................................................................................................................................................................246

New Zealand Telecom Statements........................................................................................................................................246

Additional FCC statement for telecom products (US)......................................................................................................... 247

Telephone Consumer Protection Act (US) ............................................................................................................................247

Industry Canada CS-03 requirements ..................................................................................................................................247

Japan Telecom Mark.................................................................................................................................................................248

Belarus....................................................................................................................................................................................... 249

Index.............................................................................................................................................................................................................251

Printer overview1

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljM430MFP or http://www.hp.com/support/ljM431MFP

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.

● Caution: Electric shock

● Caution: Hot surface

● Caution: Keep body parts away from moving parts

Printer overview

● Caution: Sharp edge in close proximity

● Warning

Potential shock hazard

Review this important safety information.

● Read and understand these safety statements to avoid an electrical shock hazard.

● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric

shock.

● Read and understand all instructions in the user guide.

● Observe all warnings and instructions marked on the product.

● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know

whether the outlet is grounded, check with a qualied electrician.

● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord.

Chapter 1 Printer overview

Printer views

Identify certain parts of the printer and the control panel.

Printer front view

Identify the parts on the front of the printer.

Figure 1-1 Printer front view

Number Description

1 Document feeder

2 Scanner

3 Front door release button (access to the toner cartridge)

4 Power on/o button

5 Tray 3 (optional)

6 Tray 2

7 Tray 1

8 Output bin extension

9 Output bin

10 Walk-up USB port (for printing and scanning without a computer)

11 Control panel (tilts up for easier viewing)

Printer views 3

Printer back view

Identify the parts on the back of the printer.

Figure 1-2 Printer rear view

Number Description

1 USB port (for job storage and private printing)

NOTE: This port might be covered.

2 USB interface port

3 Ethernet port

4 Fax "line in" port (for attaching the fax phone line to the printer)

5 Power connection

6 Tray 3 (optional)

NOTE: Tray 3 extends when legal-size or A4-size paper is loaded.

7 Dust cover for Tray 2

NOTE: Dust cover ips up when legal-size or A4-size paper is loaded.

8 Serial number and printer number label

9 Rear door (provides access for clearing jams)

Control-panel view

Use the touchscreen control panel to obtain printer and job status information, and to congure the printer.

NOTE: Tilt the control panel for easier viewing.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

Chapter 1 Printer overview

Figure 1-3 Printer control panel

Reset Sign In

Copy Scan

Number Item Description

1 Reset button Select the Reset button to clear changes, release the printer

2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.

Information button Select the Information button to access a screen that

from a paused state, display hidden errors, and restore the default settings (including the language and keyboard layout).

Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has

congured the printer to require permission for access to features.

provides access to several types of printer information. Select the buttons at the bottom of the screen for the following information:

● Display Language: Change the language setting for the

current user session.

● Sleep Mode: Place the printer into sleep mode.

● Wi-Fi Direct: View information for how to connect

directly to the printer using a phone, tablet, or other device with Wi-Fi. (Wireless features available with optional wireless accessories installed.)

● Wireless: View or change wireless connection settings.

(Wireless features available with optional wireless accessories installed.)

● Ethernet: View or change Ethernet connection settings.

● HP Web Services: View information to connect and print

to the printer using HP Web Services (ePrint).

Control-panel view 5

Number Item Description

5 Copy button Touch the Copy button to start a copy job.

6 Number of copies eld Touch the eld to adjust the number of copies to be printed.

7 Applications area Select any of the icons to open the application. Swipe the

8 Home-screen page indicator Indicates the number of pages on the Home screen or in an

Help button Select the Help button to open the embedded help

How to use the touchscreen control panel

Perform the following actions to use the printer touchscreen control panel.

Table 1-1

Action Description Example

Touchscreen control panel actions

system.

The system provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature.

screen sideways to access more applications.

NOTE: The available applications vary by printer. The

administrator can congure which applications appear and the order in which they appear.

application. The current page is highlighted. Swipe the screen sideways to scroll between pages.

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

Swipe until the Settings app displays.

Scroll through the Settings app.

6 Chapter 1 Printer overview

Table 1-1 Touchscreen control panel actions (continued)

Action Description Example

Printer specications

Determine the specications for your printer model.

Technical specications

Review the technical specications for the printer.

See http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP for current information.

Product numbers for each model

● M430f - #3PZ55A

● M431f - #3PZ56A

Table 1-2

Paper handling features M430f M431f

Tray 1 (50-sheet capacity)

Tray 2 (250-sheet capacity)

Optional 550-sheet accessory tray Optional Optional

Automatic duplex printing

Table 1-3 Connectivity specications

Connectivity features M430f M431f

10/100/1000 Ethernet LAN connection with IPv4 and IPv6

Hi-Speed USB 2.0

Walk-up USB port

HP Jetdirect LAN accessory Optional Optional

Paper handling specications

HP Jetdirect 3100w accessory for Wi-Fi, BLE, NFC, and proximity badge reading

Optional Optional

Printer specications 7

Table 1-4 Print specications

Print features M430f M431f

Prints 38 pages per minute (ppm) on A4 and 40 ppm on letter-size paper

Prints 40 ppm on A4 and 42 ppm on letter-size paper with HP High Speed mode

Job storage and private printing

Table 1-5 Copy and scan specications

Copy and scan features M430f M431f

Copy speed single-sided: 29 cpm A4, 31 cpm Letter

Copy speed duplex: 31 cpm A4; 33 cpm Letter

Scan speed A4: Up to 29 ppm/46 ipm (Black & White)

Scan speed Letter: Up to 31 ppm/49 ipm (Black & White)

50-page document feeder with dual-head scanning for single-pass duplex copying and scanning

Scan to E-mail, Scan to USB, and Scan to Network Folder options

Table 1-6 Other specications

Other features M430f M431f

2 GB base memory

16 GB embedded Multi-Media Controller (eMMC)

Color touchscreen control panel

Fax features

HP Trusted Platform Module for encrypting all data that passes through the printer

HP Accessibility Kit Optional Optional

HP Accessibility Assistant Optional Optional

HP USB Universal Card Reader Optional Optional

HP LEGIC Card Reader Optional Optional

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Chapter 1 Printer overview

Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support website for this printer: http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP to download the print driver or the software installer to install the HP print driver.

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

1. Go to 123.hp.com.

2. Follow the steps provided to download the printer software.

Table 1-7 Supported operating systems and print drivers

Operating system Print driver (for Windows, or the installer on the web for macOS)

Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this operating system as part of

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of

Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of

Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

Windows Server 2019, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support

macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina

the software installation.

the software installation. For server-client installations, load the print driver on the client prior to connecting to the server.

website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.

Download HP Easy Start from 123.hp.com, and then use it to install the print driver.

NOTE: Supported operating systems can change.

NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to http:// www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click Specications.

Table 1-8

Windows macOS

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 2 GB of available hard-disk space

Minimum system requirements

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 1.5 GB of available hard-disk space

Supported operating systems 9

Table 1-8 Minimum system requirements

Windows macOS

● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less

than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driveronly web packs downloaded from not install this service.

To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Mobile printing solutions

HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device.

To see the full list and to determine the best choice, go to www.hp.com/go/MobilePrinting.

www.hp.com for the printer and installed through the Add Printer wizard do

NOTE: Update the printer rmware to ensure all mobile printing capabilities are supported.

● Wi-Fi Direct (with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed)

● HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with

HP Connected)

● Google Cloud Print

● AirPrint

● Android Printing

● HP Roam

Printer dimensions

Make sure your printer environment is large enough to accommodate the printer.

Chapter 1 Printer overview

Figure 1-4 Dimensions for the M430, M431 models

HEWLETT-PACKARD

Table 1-9 Dimensions for the M430, M431 models

Measurement Printer fully closed Printer fully opened

1. Width 420 mm (16.5 in) 453 mm (17.8 in)

2. Height 323 mm (12.7 in) 577 mm (22.7 in)

3. Depth 390 mm (15.3 in) 839 mm (33 in)

Weight (with cartridge) 13.01 kg (28.68 lb) 13.01 kg (28.68 lb)

Figure 1-5 Dimensions for the optional 550-sheet tray

Printer dimensions

Table 1-10 Dimensions for the optional 550-sheet tray

HEWLETT-PACKARD

Measurement Tray fully closed Tray fully opened

1. Width 381 mm (15 in) 381 mm (15 in)

2. Height 131 mm (5.1 in) 131 mm (5.1 in)

3. Depth 357 mm (14 in) 781 mm (30.8 in)

Weight 3.7 kg (8.2 lb) 3.7 kg (8.2 lb)

Figure 1-6 Dimensions for the printer with the optional 550-sheet tray

Table 1-11 Dimensions for the printer with the optional 550-sheet tray

Measurement Printer fully closed Printer fully opened

1. Width 420 mm (16.5 in) 453 mm (17.8 in)

2. Height 452 mm (17.8 in) 706 mm (27.8 in)

3. Depth 390 mm (15.3 in) 839 mm (33 in)

Weight (with cartridge) 16.71 kg (36.83 lb) 16.71 kg (36.83 lb)

Power consumption

Review the power consumption for each printer status or function.

Chapter 1 Printer overview

Table 1-12 Power consumption (average, in watts)

Printing Ready Sleep Auto-O/Manual-On Manual O

525 W 10.1 W 1.2 W 0.08 W 0.08 W

Electrical specications

Review the electrical specications for the printer.

NOTE: Power requirements are based on the country/region where the printer is sold. The values in the

following table are subject to change.

CAUTION: Do not convert operating voltages. This can damage the printer and void the printer warranty.

Table 1-13 Recommended voltage

Specication 110-volt models 220-volt models

Power requirements (Volts)

110 to 127 volts (± 10%)

220 to 240 volts (± 10%)

Power reported is highest value measured for all printer models using standard voltages.

Acoustic emissions

Review the acoustic emissions, including sound power level and sound pressure level.

Table 1-14

Acoustics: Sound power level (pages per minute (ppm)) Declared per ISO 9296

Printing (38 ppm)

Scanning

Ready Inaudible

Table 1-15 Sound pressure level

Acoustics: Sound pressure level (pages per minute (ppm)) Declared per ISO 9296

Printing (38 ppm)

Scanning

Ready Inaudible

Sound power level

60 Hz (± 3 Hz)

wAD = 6.4 Bels(A)

wAD = 6.0 Bels(A)

pAm = 54 dB(A)

pAm = 48 dB(A)

50/60 Hz (± 3 Hz)

Operating-environment range

In order to operate properly, the printer must be in an environment that meets certain specications.

Electrical

specications

Table 1-16 Operating-environment specications

Environment Recommended Storage

Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.

Go to http://www.hp.com/support/ljM430MFP or http://www.hp.com/support/ljM431MFP for HP's all-inclusive help for the printer, which includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

● Find instructions about how to use the Microsoft Add Printer tool

Chapter 1 Printer overview

Introduction

Paper trays2

Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.

The following information is correct at the time of publication. For current information, see http://www.hp.com/

support/ljM430MFP or http://www.hp.com/support/ljM431MFP.

For more information:

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

Join support forums

●

● Find warranty and regulatory information

Use caution when loading the paper trays.

CAUTION: Do not extend more than one paper tray at a time.

Do not use paper tray as a step.

All trays must be closed while moving the printer.

Keep hands out of paper trays or drawers when closing.

Load paper to Tray 1 (multipurpose tray)

Review the following information about loading paper to Tray 1.

Load Paper Tray 1

Follow these steps to load paper in Tray 1.

This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper.

CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

Paper trays

1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.

2. Slide out the tray extension.

3. For long paper, ip out the tray extension to support the paper.

Chapter 2 Paper trays

4. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size.

5. Load the paper into the tray. Make sure that the paper ts under the tabs and below the maximum height

indicators.

For information about how to orient the paper, see Tray 1 paper orientation on page 18.

Load Paper Tray 1 17

6. Press down on the tab on the right paper guide, and then adjust the paper guides so that they lightly touch

123

the paper stack but do not bend the paper.

7. At the computer, begin the printing process from the software application. Make sure that the driver is set to

the correct paper type and size for the paper being printed from the tray.

Tray 1 paper orientation

When using paper that requires a

Table 2-1

Paper type Output How to load paper

Letterhead or preprinted 1-sided printing Face-up

Letterhead or preprinted 2-sided printing Face-down

Tray 1 paper orientation

specic orientation, load it according to the information in the following table.

Top edge leading into the printer

18 Chapter 2 Paper trays

Top edge leading into the printer

+ 236 hidden pages