Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 4/2019
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
macOS is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in
the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
Open source license ................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Control panel view ............................................................................................................................................... 6
How to use the touchscreen control panel ................................................................................. 8
Supported operating systems ........................................................................................................................... 9
Mobile printing solutions .................................................................................................................................. 10
Power consumption, electrical specications, and acoustic emissions .................................................... 13
Operating environment range ......................................................................................................................... 13
Printer hardware setup and software installation ............................................................................................................ 13
2 Paper trays .............................................................................................................................................................................................. 15
Load paper to Tray 1 ............................................................................................................................................................. 16
Load Paper Tray 1 ............................................................................................................................................. 16
Tray 1 paper orientation ................................................................................................................................... 18
Load paper to Tray 2 ............................................................................................................................................................. 20
Load Paper Tray 2 ............................................................................................................................................. 20
Tray 2 paper orientation ................................................................................................................................... 22
Load paper to Tray 3 ............................................................................................................................................................. 24
3 Supplies, accessories, and parts .......................................................................................................................................................... 31
Order supplies, accessories, and parts ............................................................................................................................... 32
Supplies and accessories ................................................................................................................................. 32
Customer self-repair parts ............................................................................................................................... 33
Enable or disable the Cartridge Policy feature ............................................................................................. 36
Use the printer control panel to enable the Cartridge Policy feature ................................... 36
Use the printer control panel to disable the Cartridge Policy feature .................................. 36
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............. 36
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 37
Enable or disable the Cartridge Protection feature ...................................................................................... 38
Use the printer control panel to enable the Cartridge Protection feature ........................... 38
Use the printer control panel to disable the Cartridge Protection feature .......................... 38
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 39
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 39
Replace the toner cartridge .................................................................................................................................................. 40
Toner cartridge information ............................................................................................................................. 40
Remove and replace the cartridge .................................................................................................................. 42
How to print (Windows) .................................................................................................................................... 46
Automatically print on both sides (Windows) ............................................................................................... 46
Manually print on both sides (Windows) ........................................................................................................ 47
Print multiple pages per sheet (Windows) .................................................................................................... 47
Select the paper type (Windows) .................................................................................................................... 48
How to print (macOS) ........................................................................................................................................ 49
Automatically print on both sides (macOS) ................................................................................................... 49
Manually print on both sides (macOS) ........................................................................................................... 49
Print multiple pages per sheet (macOS) ........................................................................................................ 50
Select the paper type (macOS) ........................................................................................................................ 50
Store print jobs on the printer to print later or print privately ........................................................................................ 52
Before beginning ............................................................................................................................................... 52
Set up job storage ............................................................................................................................................. 52
Disable or enable the job storage feature ..................................................................................................... 53
Create a stored job (Windows) ......................................................................................................................... 54
Create a stored job (macOS) ............................................................................................................................ 54
Print a stored job ............................................................................................................................................... 55
Delete a stored job ............................................................................................................................................ 57
Delete a job that is stored on the printer .................................................................................. 57
Information sent to printer for Job Accounting purposes ........................................................................... 57
Mobile printing ........................................................................................................................................................................ 58
Wi-Fi Direct printing (wireless models only) .................................................................................................. 59
To turn on Wi-Fi Direct .................................................................................................................. 59
Change the printer Wi-Fi Direct name ....................................................................................... 60
Step one: Open the HP Embedded Web Server ................................................... 60
Step two: Change the Wi-Fi Direct name .............................................................. 60
HP ePrint via Email ............................................................................................................................................ 60
Print from a USB ash drive ................................................................................................................................................. 62
Print USB documents ........................................................................................................................................ 62
Make a copy ............................................................................................................................................................................. 63
Copy on both sides (duplex) ................................................................................................................................................. 64
Copy on both sides automatically ................................................................................................................... 64
Copy on both sides manually ........................................................................................................................... 64
Copy an identication card .................................................................................................................................................... 64
Scan by using HP Scan software (Windows) ...................................................................................................................... 67
Scan by using HP Easy Scan Software (macOS) ................................................................................................................ 68
Set up Scan to Email .............................................................................................................................................................. 69
Before you begin ................................................................................................................................................ 69
Method one: Use the Scan to Email Wizard (Windows) ............................................................................... 69
ENWWv
Method two: Set up the Scan to Email feature via the HP Embedded Web Server ................................ 72
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 72
Step two: Congure the Scan to Email feature ........................................................................ 72
Set up Scan to Network Folder ............................................................................................................................................ 73
Before you begin ................................................................................................................................................ 73
Method one: Use the Scan to Network Folder Wizard (Windows) ............................................................. 73
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server ............... 76
Step one: Access the HP Embedded Web Server (EWS) ......................................................... 76
Step two: Congure the Scan to Network Folder feature ....................................................... 76
Set up Scan to SharePoint .................................................................................................................................................... 77
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 77
Step two: Set up Scan to SharePoint .............................................................................................................. 77
Set up Scan to Computer (Windows) .................................................................................................................................. 78
Enable scanning to a computer (Windows) ................................................................................................... 78
Scan to a USB ash drive ...................................................................................................................................................... 78
Scan to email .......................................................................................................................................................................... 79
Scan to a network folder ....................................................................................................................................................... 79
Scan to SharePoint ................................................................................................................................................................. 80
Scan to a computer (Windows) ............................................................................................................................................ 80
Connect and congure the printer for fax .......................................................................................................................... 84
Connect the printer to a telephone line ......................................................................................................... 84
Congure the printer for fax ............................................................................................................................ 85
Congure the fax time, date and header using the HP Fax Setup Wizard ........................... 85
Congure the time, date, and header using the printer control panel ................................. 85
Congure the time, date, and header using the HP Embedded Web Server and
Printer Home Page (EWS) ............................................................................................................ 86
Congure for stand-alone fax ..................................................................................................... 87
Congure for an answering machine ......................................................................................... 87
Install the HP Fax software in Windows (optional) .................................................................. 88
Send a fax ................................................................................................................................................................................ 89
Send a fax by dialing manually from the printer control panel .................................................................. 89
Fax from the atbed scanner .......................................................................................................................... 89
Fax from the document feeder ....................................................................................................................... 90
Schedule a fax to be sent later ........................................................................................................................ 91
Use phone book entries ................................................................................................................................... 91
Send a fax from the software (Windows) ...................................................................................................... 92
Send a fax from a third-party software program, such as Microsoft Word ............................................. 93
viENWW
Create, edit, and delete phone book entries ...................................................................................................................... 94
Create and edit individual phone-book entries ............................................................................................ 94
Create and edit group phone-book entries ................................................................................................... 94
Delete phone book entries ............................................................................................................................... 94
Reprint a received fax from the printer memory .............................................................................................................. 95
8 Manage the printer ................................................................................................................................................................................. 97
Use HP Web Services applications ....................................................................................................................................... 97
Change the printer connection type (Windows) ................................................................................................................ 98
Advanced conguration with HP Embedded Web Server and Printer Home Page (EWS) .......................................... 99
Method one: Open the HP Embedded Web Server (EWS) from the software ......................................... 99
Method two: Open the HP Embedded Web Server (EWS) from a web browser ...................................... 99
Congure IP network settings ........................................................................................................................................... 103
View or change network settings ................................................................................................................. 103
Rename the printer on a network ................................................................................................................ 103
Manually congure IPv4 TCP/IP parameters from the control panel ...................................................... 104
Link speed and duplex settings .................................................................................................................... 104
Printer security features ..................................................................................................................................................... 106
Print with EconoMode .................................................................................................................................... 107
Set the Sleep Mode setting ............................................................................................................................ 107
Set the Shutdown Mode setting ................................................................................................................... 107
Set the Disable Shutdown setting ................................................................................................................ 108
HP Web Jetadmin ................................................................................................................................................................. 108
Update the rmware ........................................................................................................................................................... 109
Method one: Update the rmware using the control panel ..................................................................... 109
Method two: Update the rmware using the HP Printer Update utility .................................................. 109
Customer support ................................................................................................................................................................ 111
Control panel help system ................................................................................................................................................. 112
Restore the factory-set defaults ....................................................................................................................................... 112
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 113
Change the “Very Low” settings ................................................................................................................... 114
Change the "Very Low" settings from the control panel ...................................................... 114
ENWWvii
For printers with fax capability ................................................................................................. 114
Order supplies .................................................................................................................................................. 114
Printer does not pick up paper or misfeeds .................................................................................................................... 116
The printer picks up multiple sheets of paper ............................................................................................ 116
The printer does not pick up paper .............................................................................................................. 118
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 120
Clear paper jams .................................................................................................................................................................. 121
Experiencing frequent or recurring paper jams? ....................................................................................... 121
Paper jam locations ........................................................................................................................................ 122
Clear paper jams in the document feeder ................................................................................................... 123
Clear paper jams in Tray 1 ............................................................................................................................. 125
Clear paper jams in Tray 2 ............................................................................................................................. 126
Clear paper jams in Tray 3 ............................................................................................................................. 130
Clear paper jams in the toner cartridge or fuser area ............................................................................... 134
Clear paper jams in the output bin ............................................................................................................... 139
Clear paper jams in the duplexer .................................................................................................................. 143
Check the scanner glass for dirt and smudges .......................................................................................... 162
Check the paper settings ............................................................................................................................... 163
Check the image adjustment settings ......................................................................................................... 163
Optimize for text or pictures ......................................................................................................................... 163
Check the scanner resolution and color settings on the computer ........................................................ 164
Resolution and color guidelines ............................................................................................... 164
Color .............................................................................................................................................. 165
Check the scanner glass for dirt and smudges .......................................................................................... 167
Check the send-fax resolution settings ....................................................................................................... 168
Check the Error Correction Mode setting .................................................................................................... 168
Send to a dierent fax machine .................................................................................................................... 168
Check the sender's fax machine ................................................................................................................... 168
Solve general fax problems ........................................................................................................................... 177
Faxes are sending slowly ........................................................................................................... 177
Fax quality is poor ...................................................................................................................... 177
Fax cuts o or prints on two pages ......................................................................................... 178
Index ........................................................................................................................................................................................................... 179
xENWW
1Printer overview
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
●
Warning icons
●
Potential shock hazard
●
Open source license
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM428MFP or www.hp.com/support/ljM429MFP.
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
●Caution: Electric shock
ENWW1
●Caution: Hot surface
●Caution: Keep body parts away from moving parts
●Caution: Sharp edge in close proximity
●Warning
Potential shock hazard
Review this important safety information.
2Chapter 1 Printer overviewENWW
●Read and understand these safety statements to avoid an electrical shock hazard.
●Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
●Read and understand all instructions in the user guide.
●Observe all warnings and instructions marked on the product.
●Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
●Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
●Unplug this product from wall outlets before cleaning.
●Do not install or use this product near water or when you are wet.
●Install the product securely on a stable surface.
●Install the product in a protected location where no one can step on or trip over the power cord.
Open source license
For information on open source software used in this printer, visit www.hp.com/software/opensource.
ENWWOpen source license3
Printer views
3
6
7
8
1
2
11
10
9
4
3
5
2
1
Identify parts on the printer and buttons on the control panel.
●
Printer front view
●
Printer back view
●
Control panel view
Printer front view
Identify the parts on the front of the printer.
Figure 1-1 Printer front view
NumberDescription
1Control panel (tilts up for easier viewing)
2Document feeder
3Scanner
4Front door release button (access to the toner cartridge)
5Power on/o button
6Tray 3 (optional)
7Tray 2
8Tray 1
9Output bin extension
4Chapter 1 Printer overviewENWW
NumberDescription
10
7
6
1
2
3
5
4
8
9
10Output bin
11Walk-up USB port (for printing and scanning without a computer)
Printer back view
Identify the parts on the back of the printer.
Figure 1-2 Printer rear view
NumberDescription
1USB port (for job storage and private printing)
NOTE: This port might be covered.
2USB interface port
3Ethernet port
4Telephone "line out" port (for attaching an extension phone, answering machine, or other device)
5Fax "line in" port (for attaching the fax phone line to the printer)
6Power connection
7Tray 3 (optional)
NOTE: Tray 3 extends when legal-size or A4-size paper is loaded.
8Dust cover for Tray 2
9Serial number and printer number label
10Rear door (provides access for clearing jams)
NOTE: Dust cover ips up when legal-size or A4-size paper is loaded.
ENWWPrinter views5
Control panel view
CopyCopies 1
1
2
3
56789
10
4
Identify the buttons and features on the touchscreen control panel.
●
How to use the touchscreen control panel
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: For more information about the printer control panel features, go to www.hp.com/support/ljM428MFP
or www.hp.com/support/ljM429MFP.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
Figure 1-3 Control panel view
NumberItemDescription
1Back buttonReturns to the previous screen.
2Home buttonProvides access to the Home screen.
3Help buttonProvides access to the control panel help system.
4Color touchscreenProvides access to menus, help animations, and printer information.
5Copy icon: Touch this icon to open the Copy menu.
6Chapter 1 Printer overviewENWW
NumberItemDescription
6Scan icon: Touch this icon to open the Scan menus:
●Scan to USB Drive
●Scan to Network Folder
●Scan to E-mail
●Scan to Computer
●Scan to SharePoint
7Print icon: Touch this icon to open the Print menus.
8Fax icon: Touch this icon to open the Fax menus.
9Apps icon: Touch this icon to open the Apps menu to print directly from select Web
applications.
10Home screen dashboard display
icons
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a Cancel
button appears on the touchscreen. This permits users to cancel a process before the printer completes it.
Home screen dashboard display icons
Table
1-1 Home screen icons
IconPurpose
See the table that follows for a description of the icons.
Pull down this tab to open the Jobs menu.
Sign-in icon.
Setup icon: Opens the Setup menu, where you can change
preferences and perform maintenance functions.
Wireless icon: Opens the Wireless Summary menu, where you can
check wireless status and change wireless settings. You can also
print a wireless test report, which helps diagnosing network
connection issues.
HP ePrint icon: Opens the Web Services Summary menu, where you
can check ePrint status details, change ePrint settings, or print an
Info page.
Wi-Fi Direct icon: Opens theWi-Fi Direct menu, where you can turn
on Wi-Fi Direct, turn o Wi-Fi Direct, and display the Wi-Fi Direct
name and password.
Cartridge icon: Opens the Cartridge Information screen, where you
can view the estimated level and pages remaining for the toner
cartridge.
ENWWPrinter views7
Table 1-1 Home screen icons (continued)
IconPurpose
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Table 1-2 How to use the touchsreen control panel
ActionDescriptionExample
Paper Setup icon: Opens the Paper Setup menu, where you can
congure the default Paper Size and Paper Type for the paper trays.
Fax Status icon: Displays status information for the Auto Answer
function, fax logs, and the fax sound volume.
ECO icon: Allows you to congure some of the printer
environmental features.
TouchTouch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
SwipeTouch the screen and then move your nger
horizontally to scroll the screen sideways.
ScrollTouch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Touch the Setup icon to open the Setup
menu.
Swipe the Home screen to access additional
menu options.
Scroll through the Setup menu.
8Chapter 1 Printer overviewENWW
Printer specications
Review hardware, software, and printer environment specications.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM428MFP or www.hp.com/support/ljM429MFP.
Technical specications
Review the technical specications for the printer.
See www.hp.com/support/ljM428MFP or www.hp.com/support/ljM429MFP for current information.
Supported operating systems
The following information applies to the printer-specic Windows and HP print drivers for macOS and to the
software installer.
Windows: The HP Software Installer installs either a V3 or V4 PCL 6 print driver depending on the Windows
operating system along with optional software when using the full software installer. See the software
installation notes for more information.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start
is not included in the HP Software Installer.
1.Go to 123.hp.com/LaserJet.
2.Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX, go to www.hp.com/go/unixmodelscripts.
Table
1-3 Supported operating systems and print drivers
Operating systemPrint driver installed (from the software on the web)
Windows 7, 32-bit and 64-bitThe HP PCL 6 (V3) printer-specic print driver is installed for this
operating system as part of the software installation.
Windows 8, 32-bit and 64-bitThe HP PCL 6 (V3) printer-specic print driver is installed for this
operating system as part of the software installation.
1
Windows 8.1, 32-bit and 64-bitThe HP PCL-6 (V4) printer-specic print driver is installed for this
operating system as part of the software installation.
2
ENWWPrinter specications9
Table 1-3 Supported operating systems and print drivers (continued)
Operating systemPrint driver installed (from the software on the web)
Windows 10, 32-bit and 64-bitThe HP PCL-6 (V4) printer-specic print driver is installed for this
Windows Server 2008 R2, 64-bitThe HP PCL 6 (V3) printer-specic print driver is available for
Windows Server 2008 R2, SP1, 64-bitThe HP PCL 6 (V3) printer-specic print driver is available for
Windows Server 2012The HP PCL 6 (V3) printer-specic print driver is available for
Windows Server 2012 R2The HP PCL 6 (V3) printer-specic print driver is available for
Windows Server 2016, 64-bitThe HP PCL 6 (V3) printer-specic print driver is available for
macOS Sierra v10.12, macOS High Sierra v10.13, macOS Mojave
v10.14
1
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
2
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
3
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the
discontinued Server 2008 operating system.
operating system as part of the software installation.
download from the printer support website. Download the driver,
and then use the Microsoft Add Printer tool to install it.
download from the printer support website. Download the driver,
and then use the Microsoft Add Printer tool to install it.
download from the printer support website. Download the driver,
and then use the Microsoft Add Printer tool to install it.
download from the printer support website. Download the driver,
and then use the Microsoft Add Printer tool to install it.
download from the printer support website. Download the driver,
and then use the Microsoft Add Printer tool to install it.
To install the print driver, download HP Easy Start from 123.hp.com/
LaserJet. Follow the steps provided to install the printer software
and print driver.
3
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM428MFP or
www.hp.com/support/ljM429MFP for HP's all-inclusive help for the printer.
Table 1-4 Minimum system requirements
Windows 7, 8, 8.1, 10macOS Sierra v10.12, macOS
●32-bit or 64-bit
●2 GB of available hard disk
space
●Microsoft Internet Explorer
●Internet connection
●USB port
Mobile printing solutions
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device.
To see the full list and to determine the best choice, go to www.hp.com/go/MobilePrinting.
High Sierra v10.13, macOS
Mojave v10.14Mobile devices, iOS, Android
●2 GB of available hard disk
space
●Internet connection
Router connection not required
www.hp.com/go/mobileprinting
10Chapter 1 Printer overviewENWW
The printer supports the following software for mobile printing:
11
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●Wi-Fi Direct (wireless models only)
●Bluetooth Low Energy
●HP Smart app for iOS and Android devices
●Google Cloud Print
●AirPrint
●Android Printing
●HP Roam
Printer dimensions
Make sure your printer environment is large enough to accommodate the printer.
Table 1-5 Dimensions for the M428 and M429 models
MeasurementPrinter fully closedPrinter fully opened
1. Height323 mm (12.7 in)577 mm (22.7 in)
2. Depth390 mm (15.3 in)839 mm (33 in)
3. Width420 mm (16.5 in)453 mm (17.8 in)
Weight (with cartridges)12.9 kg (28.4 lb)12.9 kg (28.4 lb)
ENWWPrinter specications11
2
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3
Table 1-6 Dimensions for the optional 550-sheet tray
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MeasurementTray fully closedTray fully open
1. Height131 mm (5.1 in)131 mm (5.1 in)
2. Depth357 mm (14 in)781 mm (30.8 in)
3. Width381 mm (15 in)381 mm (15 in)
Weight3.7 kg (8.2 lb)3.7 kg (8.2 lb)
12Chapter 1 Printer overviewENWW
Table 1-7 Dimensions for the printer with the optional 550-sheet tray
MeasurementPrinter fully closedPrinter fully opened
1. Height452 mm (17.8 in)706 mm (27.8 in)
2. Depth390 mm (15.3 in)839 mm (33 in)
3. Width420 mm (16.5 in)453 mm (17.8 in)
Weight (with cartridge)16.6 kg (36.6 lb)16.6 kg (36.6 lb)
Power consumption, electrical specications, and acoustic emissions
In order to operate properly, the printer must be in an environment that meets certain power specications.
For current information, see the support home page for your printer:www.hp.com/support/ljM428MFP or
www.hp.com/support/ljM429MFP.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating environment range
Review the recommended operating-environment specications for your printer.
Table
1-8 Operating environment specications
EnvironmentRecommendedAllowed
Temperature17.5° to 25°C (63.5° to 77°F)15° to 32.5°C (59° to 90.5°F)
Relative humidity30% to 70% relative humidity (RH)10% to 80% RH
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.
Go to www.hp.com/support/ljM428MFP or www.hp.com/support/ljM429MFP for HP's all-inclusive help for the
printer, which includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
●Find instructions about how to use the Microsoft Add Printer tool
ENWWPrinter hardware setup and software installation13
14Chapter 1 Printer overviewENWW
2Paper trays
Discover how to load and use the paper trays, including how to load special items such as envelopes.
●
Introduction
●
Load paper to Tray 1
●
Load paper to Tray 2
●
Load paper to Tray 3
●
Load and print envelopes
For more information:
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
Introduction
Review the following information abou the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
ENWW15
Load paper to Tray 1
Review the following information about loading paper to Tray 1.
●
Introduction
●
Load Paper Tray 1
●
Tray 1 paper orientation
Introduction
The following information describes how to load paper into Tray 1.
Load Paper Tray 1
This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1.Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.
2.Slide out the tray extension.
3.For long paper, ip out the tray extension to support the paper.
16Chapter 2 Paper traysENWW
4.Press down on the tab on the right paper guide, and then spread the paper guides to the correct size.
5.Load the paper into the tray. Make sure that the paper ts under the tabs and below the maximumheight
indicators.
For information about how to orient the paper, see Tray 1 paper orientation on page 18.
ENWWLoad paper to Tray 117
6.Press down on the tab on the right paper guide, and then adjust the paper guides so that they lightly touch
the paper stack but do not bend the paper.
7.At the computer, begin the printing process from the software application. Make sure that the driver is set
to the correct paper type and size for the paper being printed from the tray.
Tray 1 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
18Chapter 2 Paper traysENWW
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