HP M406, M407 User Manual

User Guide
HP LaserJet Enterprise M406, M407
www.hp.com/support/ljM406 www.hp.com/support/ljM407
HP LaserJet Enterprise M406, M407 User Guide
SUMMARY
This guide provides conguration, use, warranty, safety and environmental information.
Copyright and License
© Copyright 2021 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 2, 2/2021
Trademark Credits
Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
macOS is a trademark of Apple Inc., registered in the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Table of contents
1 Printer overview..........................................................................................................................................................................................1
Warning icons..........................................................................................................................................................................................1
Potential shock hazard..........................................................................................................................................................................2
Printer views ...........................................................................................................................................................................................3
Printer front view...........................................................................................................................................................................3
Printer back view...........................................................................................................................................................................3
Control panel view.........................................................................................................................................................................4
Printer specications .............................................................................................................................................................................7
Technical specications................................................................................................................................................................7
Supported operating systems.....................................................................................................................................................8
Mobile printing solutions..............................................................................................................................................................9
Printer dimensions..................................................................................................................................................................... 10
Power consumption................................................................................................................................................................... 12
Electrical specications ............................................................................................................................................................. 12
Acoustic emissions..................................................................................................................................................................... 12
Operating-environment range................................................................................................................................................. 13
Printer hardware setup and software installation......................................................................................................................... 13
2 Paper trays................................................................................................................................................................................................ 15
Load paper to Tray 1 (multipurpose tray)....................................................................................................................................... 15
Load Paper Tray 1...................................................................................................................................................................... 15
Tray 1 paper orientation ........................................................................................................................................................... 18
Load paper to Tray 2........................................................................................................................................................................... 19
Load Paper Tray 2...................................................................................................................................................................... 19
Tray 2 paper orientation ........................................................................................................................................................... 21
Use alternative letterhead mode............................................................................................................................................. 22
Load paper to Tray 3 (optional accessory)...................................................................................................................................... 23
Load paper Tray 3 ......................................................................................................................................................................23
Tray 3 paper orientation ........................................................................................................................................................... 25
Use alternative letterhead mode............................................................................................................................................. 26
Load and print envelopes...................................................................................................................................................................26
Print envelopes........................................................................................................................................................................... 27
Envelope orientation.................................................................................................................................................................. 27
Load and print labels.......................................................................................................................................................................... 27
Manually feed labels.................................................................................................................................................................. 28
Label orientation ........................................................................................................................................................................28
3 Supplies, accessories, and parts............................................................................................................................................................31
Order supplies, accessories, and parts ............................................................................................................................................31
Ordering....................................................................................................................................................................................... 31
Supplies and accessories.......................................................................................................................................................... 31
iii
Customer self-repair parts........................................................................................................................................................ 33
Congure the HP toner-cartridge-protection supply settings..................................................................................................... 33
Introduction................................................................................................................................................................................. 33
Enable or disable the Cartridge Policy feature ...................................................................................................................... 34
Enable or disable the Cartridge Protection feature .............................................................................................................. 36
Replace the toner cartridge............................................................................................................................................................... 38
Toner cartridge information...................................................................................................................................................... 38
Remove and replace the cartridge .......................................................................................................................................... 40
4 Print............................................................................................................................................................................................................ 45
Print tasks (Windows)......................................................................................................................................................................... 45
How to print (Windows)............................................................................................................................................................. 45
Automatically print on both sides (Windows) ........................................................................................................................ 46
Manually print on both sides (Windows) ................................................................................................................................ 46
Print multiple pages per sheet (Windows) .............................................................................................................................47
Select the paper type (Windows)............................................................................................................................................. 47
Additional print tasks................................................................................................................................................................. 48
Print tasks (macOS)............................................................................................................................................................................. 48
How to print (macOS)................................................................................................................................................................. 48
Automatically print on both sides (macOS)............................................................................................................................ 49
Manually print on both sides (macOS) .................................................................................................................................... 49
Print multiple pages per sheet (macOS)................................................................................................................................. 50
Select the paper type (macOS)................................................................................................................................................. 50
Additional print tasks................................................................................................................................................................. 50
Store print jobs on the printer to print later or print privately ..................................................................................................... 51
Introduction................................................................................................................................................................................. 51
Create a stored job (Windows) ................................................................................................................................................. 51
Create a stored job (macOS)..................................................................................................................................................... 52
Print a stored job........................................................................................................................................................................ 53
Delete a stored job ..................................................................................................................................................................... 53
Information sent to printer for Job Accounting purposes.................................................................................................... 54
Mobile printing..................................................................................................................................................................................... 54
Introduction................................................................................................................................................................................. 54
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing .....................................................................................................................54
HP ePrint via email..................................................................................................................................................................... 55
AirPrint ......................................................................................................................................................................................... 56
Android embedded printing...................................................................................................................................................... 56
Print from a USB ash drive .............................................................................................................................................................. 56
Enable the USB port for printing.............................................................................................................................................. 57
Print USB documents (keypad control panel)........................................................................................................................ 58
Print using high-speed USB 2.0 port (wired) .................................................................................................................................. 58
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus............................................ 58
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected
printers only)............................................................................................................................................................................... 58
5 Manage the printer .................................................................................................................................................................................. 61
Advanced conguration with the HP Embedded Web Server (EWS)........................................................................................... 61
iv
Introduction................................................................................................................................................................................. 61
How to access the HP Embedded Web Server (EWS)........................................................................................................... 62
HP Embedded Web Server features........................................................................................................................................ 62
Congure IP network settings........................................................................................................................................................... 69
Printer sharing disclaimer......................................................................................................................................................... 69
View or change network settings ............................................................................................................................................ 69
Rename the printer on a network ........................................................................................................................................... 69
Manually congure IPv4 TCP/IP parameters from the control panel................................................................................. 70
Manually congure IPv6 TCP/IP parameters from the control panel................................................................................. 70
Link speed and duplex settings ............................................................................................................................................... 71
Printer security features ....................................................................................................................................................................72
Introduction................................................................................................................................................................................. 72
Security statements................................................................................................................................................................... 72
Assign an administrator password.......................................................................................................................................... 72
IP Security.................................................................................................................................................................................... 73
Encryption support: HP High Performance Secure Hard Disks........................................................................................... 73
Lock the formatter..................................................................................................................................................................... 73
Energy-conservation settings........................................................................................................................................................... 73
Print with EconoMode................................................................................................................................................................ 73
Set the sleep timer and congure the printer to use 1 watt or less of power.................................................................. 74
Set the sleep schedule ..............................................................................................................................................................75
HP Web Jetadmin................................................................................................................................................................................ 75
Software and rmware updates ....................................................................................................................................................... 75
6 Solve problems......................................................................................................................................................................................... 77
Control panel help system................................................................................................................................................................. 77
Reset factory settings ........................................................................................................................................................................78
Introduction................................................................................................................................................................................. 78
Method one: Reset factory settings from the printer control panel.................................................................................. 78
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only).......... 79
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ................................ 79
Change the “Very Low” settings............................................................................................................................................... 80
Order supplies............................................................................................................................................................................. 81
Printer does not pick up paper or misfeeds.................................................................................................................................... 81
Introduction................................................................................................................................................................................. 81
The printer does not pick up paper .........................................................................................................................................81
The printer picks up multiple sheets of paper....................................................................................................................... 84
Clear paper jams.................................................................................................................................................................................. 87
Paper jam locations ................................................................................................................................................................... 88
Auto-navigation for clearing paper jams................................................................................................................................ 88
Experiencing frequent or recurring paper jams?................................................................................................................... 88
13.B2.D1 jam error in tray 1..................................................................................................................................................... 89
13.B2.D2 jam error in tray 2..................................................................................................................................................... 94
13.B2.D3 jam error in tray 3...................................................................................................................................................101
13.B2.A jam error in the top cover.........................................................................................................................................106
13.B9 jam error in the fuser area ..........................................................................................................................................110
v
13.D1, 13.D3 jam error in the duplexer................................................................................................................................113
13.E1 jam error in the output bin ..........................................................................................................................................116
Resolving mono print quality problems ........................................................................................................................................118
Introduction...............................................................................................................................................................................118
Troubleshoot print quality ......................................................................................................................................................119
Solve wired network problems .......................................................................................................................................................131
Introduction...............................................................................................................................................................................131
Poor physical connection........................................................................................................................................................131
The computer is unable to communicate with the printer................................................................................................ 131
The printer is using incorrect link and duplex settings for the network.......................................................................... 132
New software programs might be causing compatibility problems................................................................................132
The computer or workstation might be set up incorrectly................................................................................................132
The printer is disabled, or other network settings are incorrect ......................................................................................132
Solve wireless network problems...................................................................................................................................................132
Introduction...............................................................................................................................................................................132
Wireless connectivity checklist...............................................................................................................................................132
The printer does not print after the wireless conguration completes...........................................................................133
The printer does not print, and the computer has a third-party rewall installed ........................................................133
The wireless connection does not work after moving the wireless router or printer ...................................................134
Cannot connect more computers to the wireless printer .................................................................................................. 134
The wireless printer loses communication when connected to a VPN............................................................................134
The network does not appear in the wireless networks list .............................................................................................134
The wireless network is not functioning...............................................................................................................................134
Reduce interference on a wireless network.........................................................................................................................135
Appendix A Service and support.............................................................................................................................................................137
HP limited warranty statement.......................................................................................................................................................137
UK, Ireland, and Malta..............................................................................................................................................................138
Austria, Belgium, Germany, and Luxemburg .......................................................................................................................138
Belgium, France, and Luxemburg..........................................................................................................................................139
Italy.............................................................................................................................................................................................140
Spain........................................................................................................................................................................................... 140
Denmark ....................................................................................................................................................................................141
Norway.......................................................................................................................................................................................141
Sweden ......................................................................................................................................................................................141
Portugal .....................................................................................................................................................................................142
Greece and Cyprus ...................................................................................................................................................................142
Hungary .....................................................................................................................................................................................142
Czech Republic.......................................................................................................................................................................... 143
Slovakia......................................................................................................................................................................................143
Poland ........................................................................................................................................................................................143
Bulgaria......................................................................................................................................................................................144
Romania..................................................................................................................................................................................... 144
Belgium and the Netherlands ................................................................................................................................................144
Finland........................................................................................................................................................................................145
Slovenia......................................................................................................................................................................................145
Croatia........................................................................................................................................................................................145
Latvia..........................................................................................................................................................................................145
vi
Lithuania ....................................................................................................................................................................................146
Estonia .......................................................................................................................................................................................146
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement.................................................146
Long life consumable and maintenance kit limited warranty statement ................................................................................147
HP policy on non-HP supplies.........................................................................................................................................................147
HP anticounterfeit Web site.............................................................................................................................................................147
Data stored on the toner cartridge................................................................................................................................................. 148
End User License Agreement.......................................................................................................................................................... 148
Customer self-repair warranty service..........................................................................................................................................152
Customer support.............................................................................................................................................................................152
Appendix B Environmental product stewardship program................................................................................................................153
Protecting the environment ............................................................................................................................................................153
Ozone production..............................................................................................................................................................................153
Power consumption..........................................................................................................................................................................153
Toner consumption...........................................................................................................................................................................153
Paper use............................................................................................................................................................................................153
Plastics................................................................................................................................................................................................154
HP LaserJet print supplies ...............................................................................................................................................................154
Paper...................................................................................................................................................................................................154
Material restrictions..........................................................................................................................................................................154
Battery information ..........................................................................................................................................................................154
Disposal of waste equipment by users (EU, UK, and India)........................................................................................................155
Electronic hardware recycling .........................................................................................................................................................155
Brazil hardware recycling information........................................................................................................................................... 155
Chemical substances........................................................................................................................................................................155
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant
Statutory Requirements...................................................................................................................................................................156
SEPA Ecolabel User Information (China)........................................................................................................................................156
The regulation of the implementation on China energy label for printer, fax, and copier.....................................................156
Restriction on Hazardous Substances statement (India)............................................................................................................156
WEEE (Turkey).................................................................................................................................................................................... 156
Substances Table (China) .................................................................................................................................................................157
Material Safety Data Sheet (MSDS)................................................................................................................................................ 157
EPEAT ..................................................................................................................................................................................................157
Substances Table (Taiwan)...............................................................................................................................................................158
For more information.......................................................................................................................................................................158
Appendix C Regulatory information.......................................................................................................................................................159
vii
Regulatory statements ....................................................................................................................................................................159
Regulatory model identication numbers............................................................................................................................159
European Union & United Kingdom Regulatory Notice...................................................................................................... 159
FCC regulations ......................................................................................................................................................................... 160
Canada - Industry Canada ICES-003 Compliance Statement ...........................................................................................160
VCCI statement (Japan)............................................................................................................................................................160
EMC statement (Korea)............................................................................................................................................................160
EMC statement (China)............................................................................................................................................................160
Power cord instructions...........................................................................................................................................................160
Power cord statement (Japan)...............................................................................................................................................161
Laser safety...............................................................................................................................................................................161
Laser statement for Finland...................................................................................................................................................161
Nordic Statements (Denmark, Finland, Norway, Sweden).................................................................................................162
GS statement (Germany).........................................................................................................................................................162
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)....................................................................163
EMI statement (Taiwan)...........................................................................................................................................................164
Product stability........................................................................................................................................................................164
Index.............................................................................................................................................................................................................165
viii
Printer overview1
Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljM406 or http://www.hp.com/support/ljM407
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information

Warning icons

Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
Caution: Electric shock
Caution: Hot surface
Caution: Keep body parts away from moving parts

Printer overview

1
Caution: Sharp edge in close proximity
Warning

Potential shock hazard

Review this important safety information.
Read and understand these safety statements to avoid an electrical shock hazard.
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
Unplug this product from wall outlets before cleaning.
Do not install or use this product near water or when you are wet.
Install the product securely on a stable surface.
Install the product in a protected location where no one can step on or trip over the power cord.
Chapter 1 Printer overview
2

Printer views

1
2
4
5
6
8
7
2
3
1
Identify certain parts of the printer and the control panel.

Printer front view

Identify the parts on the front of the printer.
Figure 1-1 Printer front view
Number Description
1 2.7-in color non-touch control panel with 10-key keypad
2 Front door release button (access to the toner cartridge)
3 Power on/o button
4 Tray 3 (optional)
5 Tray 2
6 Tray 1
7 Output bin extension
8 Output bin

Printer back view

Identify the parts on the back of the printer.
Printer views
3
Figure 1-2 Printer rear view
8
7
5
6
4
1
2
3
Number Description
1 USB port for job storage or connecting accessories
NOTE: This port might be covered.
2 USB port for direct connection to a computer
3 Ethernet port
4 Power connection
5 Tray 3 (optional)
NOTE: Tray 3 extends when legal-size or A4-size paper is loaded.
6 Dust cover for Tray 2
NOTE: Dust cover ips up when legal-size or A4-size paper is loaded.
7 Serial number and product number label
8 Rear door (access for clearing jams)

Control panel view

Identify the buttons and lights on the printer control panel.
4 Chapter 1 Printer overview
Figure 1-3 Control panel view
1
2
3
4
5
6
7
8
9
10
11
12
15
18
19
14
13
16
17
Item Control Description
1 Reset button Select the Reset button to clear changes, release the printer from a
2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
3 Applications area Select any of the icons to open the application. Scroll the screen
paused state, display hidden errors, and restore the default settings (including the language and keyboard layout).
Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
sideways to access more applications.
NOTE: The available applications vary by printer. The administrator
can congure which applications appear and the order in which they appear.
4
Home button Select the Home button to return to the Home screen.
Control panel view 5
Item Control Description
5
6
7
8 Up arrow button Navigates to the previous item or widget in the list, or increases the
9
Information button Select the Information button to access a screen that provides
access to several types of printer information. Select the buttons at the bottom of the screen for the following information:
Display Language: Change the language setting for the current
user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the
printer using a phone, tablet, or other device with Wi-Fi. (Wireless features available with optional wireless accessories installed.)
Wireless: View or change wireless connection settings. (Wireless
features available with optional wireless accessories installed.)
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the
printer using HP Web Services (ePrint).
Help button
Back button
Message Center button
Provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature
Backs up one level in the menu tree
value of numeric items
Displays the Message Center
10
11 OK button Accepts the selected value for an item, activates a focused button,
12
13
14 Down arrow button Navigates to the next item or widget in the list, or decreases the value
15
16
17 Sign In or Sign Out button Press the Sign In button to open the Sign In screen.
18 Numeric keypad Enters numeric values
19 Home-screen page indicator Indicates the number of pages on the Home screen or Home screen
Left arrow button
Right arrow button
Start button
Cancel button
Clear button
Navigates to the previous item, widget, or level in a menu tree (but does not exit the app), or decreases the value of numeric items
opens the keyboard to edit the focused text eld, or activates similar selection actions
Navigates to the next item, widget, or level in a menu tree, or increases the value of numeric items
Starts the print job
of numeric items
Pauses the printer and opens Active Jobs. From the Active Jobs screen, the user can cancel the job or resume printing.
Clears the entire entry in an input eld
Press the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
folder. The current page is highlighted. Swipe the screen sideways to scroll between pages.
6 Chapter 1 Printer overview
Printer specications
Determine the specications for your printer model.
Technical specications
Review the technical specications for the printer.
See http://www.hp.com/support/ljM406 or http://www.hp.com/support/ljM407 for current information.
Product numbers for each model
M406dn - #3PZ15A
M407dn - #3PZ16A
Table 1-1 Paper handling specications
Paper handling features M406dn M407dn
Tray 1 (100-sheet capacity)
Tray 2 (250-sheet capacity)
Optional 550-sheet accessory tray Optional Optional
Automatic duplex printing
Table 1-2 Connectivity specications
Connectivity features M406dn M407dn
10/100/1000 Ethernet LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
HP Jetdirect LAN Accessory Optional Optional
HP Jetdirect 3100w accessory for Wi-Fi, BLE, NFC, and proximity badge reading
Table 1-3 Print specications
Print features M406dn M407dn
Prints 38 pages per minute (ppm) on A4 and 40 ppm on letter-size paper
Prints 40 ppm on A4 and 42 ppm on letter-size paper with HP High Speed mode
Job storage and private printing
Table 1-4 Other specications
Optional Optional
Other features M406dn M407dn
1 GB base memory
Printer specications 7
Table 1-4 Other specications (continued)
Other features M406dn M407dn
4 GB embedded Multi-Media Controller (eMMC)
2.7-in color non-touch control panel with 10-key keypad
HP Trusted Platform Module for encrypting all data that passes through the printer
HP USB Universal Card Reader Optional Optional
HP LEGIC Card Reader Optional Optional

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com to install the HP print driver. Or, go to the printer-support website for this printer: http://www.hp.com/support/ljM406 or http://www.hp.com/support/ljM407 to download the print driver or the software installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com.
2. Follow the steps provided to download the printer software.
Table 1-5
Operating system Print driver (for Windows, or the installer on the web for macOS)
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this operating system as part of
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of
Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver is installed for this operating system as part of
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
Supported operating systems and print drivers
the software installation.
the software installation. For server-client installations, load the print driver on the client prior to connecting to the server.
the software installation. For server-client installations, load the print driver on the client prior to connecting to the server.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
8 Chapter 1 Printer overview
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
Table 1-5 Supported operating systems and print drivers (continued)
Operating system Print driver (for Windows, or the installer on the web for macOS)
Windows Server 2019, 64-bit The PCL 6 printer-specic print driver is available for download from the printer-support
macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina
website. Download the driver, and then use the Microsoft Add Printer Wizard to install it.
Download HP Easy Start from 123.hp.com, and then use it to install the print driver.
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to http:// www.hp.com/support/ljM406 or http://www.hp.com/support/ljM407.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click Specications.
Table 1-6 Minimum system requirements
Windows macOS
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
2 GB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
1.5 GB of available hard-disk space
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less
than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver­only web packs downloaded from www.hp.com for the printer and installed through the Add Printer wizard do not install this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Mobile printing solutions

HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device.
To see the full list and to determine the best choice, go to www.hp.com/go/MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing capabilities are supported.
Wi-Fi Direct (with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed)
HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
Google Cloud Print
Mobile printing solutions
9
AirPrint
2
3
3
2
1
1
2
Android Printing
HP Roam

Printer dimensions

Make sure your printer environment is large enough to accommodate the printer.
Figure 1-4 Dimensions for the M406, M407 models
Table 1-7 Dimensions for the M406, M407 models
Measurement Printer fully closed Printer fully opened
1. Width 381 mm (15 in) 381 mm (15 in)
2. Height 220 mm (8.7 in) 241 mm (9.5 in)
3. Depth 357 mm (14 in) 781 mm (30.8 in)
Weight (with cartridge) 8.5 kg (18.74 lb) 8.5 kg (18.74 lb)
10 Chapter 1 Printer overview
Figure 1-5 Dimensions for the optional 550-sheet tray
3
2
1
3
2
1
3
3
3
2
1
3
HEWLETT-PACKARD
2
3
2
1
2
1
2
Table 1-8 Dimensions for the optional 550-sheet tray
Measurement Tray fully closed Tray fully opened
1. Width 381 mm (15 in) 381 mm (15 in)
2. Height 131 mm (5.1 in) 131 mm (5.1 in)
3. Depth 357 mm (14 in) 781 mm (30.8 in)
Weight 3.7 kg (8.2 lb) 3.7 kg (8.2 lb)
Figure 1-6 Dimensions for the printer with the optional 550-sheet tray
Table 1-9
Measurement Printer fully closed Printer fully opened
1. Width 381 mm (15 in) 381 mm (15 in)
2. Height 349 mm (13.7 in) 372 mm (14.6 in)
Dimensions for the printer with the optional 550-sheet tray
Printer dimensions 11
Table 1-9 Dimensions for the printer with the optional 550-sheet tray (continued)
Measurement Printer fully closed Printer fully opened
3. Depth 357 mm (14 in) 781 mm (30.8 in)
Weight (with cartridge) 12.2 kg (26.9 lb) 12.2 kg (26.9 lb)

Power consumption

Review the power consumption for each printer status or function.
Table 1-10 Power consumption (average, in watts)
Printing Ready Sleep Auto-O/Manual-On Manual O
531 W 8.1 W 1.2 W 0.07 W 0.07 W
Electrical specications
Review the electrical specications for the printer.
NOTE: Power requirements are based on the country/region where the printer is sold. The values in the
following table are subject to change.
CAUTION: Do not convert operating voltages. This can damage the printer and void the printer warranty.
Table 1-11
Specication 110-volt models 220-volt models
Power requirements (Volts)
1
Power reported is highest value measured for all printer models using standard voltages.
Recommended voltage

Acoustic emissions

Review the acoustic emissions, including sound power level and sound pressure level.
Table 1-12
Acoustics: Sound power level (pages per minute (ppm)) Declared per ISO 9296
Printing (38 ppm)
Ready Inaudible
Table 1-13 Sound pressure level
Sound power level
1
110 to 127 volts (± 10%)
60 Hz (± 3 Hz)
L
wAD = 6.5 Bels(A)
220 to 240 volts (± 10%)
50/60 Hz (± 3 Hz)
Acoustics: Sound pressure level (pages per minute (ppm)) Declared per ISO 9296
Printing (38 ppm)
Ready Inaudible
12 Chapter 1 Printer overview
L
pAm = 54 dB(A)

Operating-environment range

In order to operate properly, the printer must be in an environment that meets certain specications.
Table 1-14 Operating-environment specications
Environment Recommended Storage
Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.
Go to http://www.hp.com/support/ljM406 or http://www.hp.com/support/ljM407 for HP's all-inclusive help for the printer, which includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Find instructions about how to use the Microsoft Add Printer tool
Operating-environment range 13
14 Chapter 1 Printer overview
Introduction
Paper trays2
Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljM406 or http://www.hp.com/support/ljM407.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Use caution when loading the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
All trays must be closed while moving the printer.
Keep hands out of paper trays or drawers when closing.

Load paper to Tray 1 (multipurpose tray)

Review the following information about loading paper to Tray 1.

Load Paper Tray 1

Follow these steps to load paper in Tray 1.
This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.

Paper trays

15
1. Open Tray 1 by grasping the handles on the left and right side of the tray and pulling down.
2. Slide out the tray extension.
3. For long paper, ip out the tray extension to support the paper.
16 Chapter 2 Paper trays
4. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size.
5. Load the paper into the tray. Make sure that the paper ts under the tabs and below the maximum height
indicators.
For information about how to orient the paper, see Tray 1 paper orientation on page 18.
Load Paper Tray 1 17
6. Press down on the tab on the right paper guide, and then adjust the paper guides so that they lightly touch
123
the paper stack but do not bend the paper.
7. At the computer, begin the printing process from the software application. Make sure that the driver is set to
the correct paper type and size for the paper being printed from the tray.

Tray 1 paper orientation

When using paper that requires a
Table 2-1
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Letterhead or preprinted 2-sided printing Face-down
Tray 1 paper orientation
specic orientation, load it according to the information in the following table.
Top edge leading into the printer
18 Chapter 2 Paper trays
Top edge leading into the printer
Table 2-1 Tray 1 paper orientation (continued)
12
3
Paper type Output How to load paper

Load paper to Tray 2

Review the following information about loading paper to Tray 2.

Load Paper Tray 2

Follow these steps to load paper in Tray 2.
This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.
1. Open Tray 2.
Load paper to Tray 2 19
2. Adjust the paper-width guides by squeezing the
adjustment latches on the guides and then sliding the guides to the size of the paper being used.
3. To load legal-size paper, extend the tray front by
squeezing the front latch and pulling the front of the tray.
NOTE: When loaded with legal-size paper, Tray 2
extends from the front of the printer approximately (2 in)51 mm.
4. Load the paper into the tray.
For information about how to orient the paper, see
Tray 2 paper orientation on page 21.
20 Chapter 2 Paper trays
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