HP m370uk, m380uk, m477uk, m487uk Warranty and Support Guide

what’s inside:

hp pavilion home pc

✓where to get help

✓warranty and license

warranty

information

✓declaration of

conformity

support guide

✓operating specifications

✓regulatory and safety

information

Before contacting HP Customer Support Centre, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.

Product Name: ____________________________________

Model Name: _____________________________________ System or

Product #: ________________________________________

Serial #: __________________________________________

Purchase Date: ____________________________________ Operating

System: ___________________________________________ Type &

Revision: __________________________________________

Where to Get Help

Follow these steps when you need help from HP:

1 Check the setup poster and the User’s Guide for help

with setting up and using your PC.

2 For faster help, be sure to register your HP Pavilion

home PC by e-mail, on the Web at

http://www.register.hp.com

or by phone.

3 Use Help on your PC to get help with your hardware

and software. Click Start, and then click Help and Support.

4 For help online, go to the HP Customer Care Centre

Web s i te a t

http://www.hp.com/cposupport/loc/regional.html

5 If you have not solved the problem, first, call your PC

retailer or, second, call the HP Customer Care Centre at 0870 010 4320 (U.K.); when you hear the welcome message, press 8.

Call 1890 92 39 02 (Republic of Ireland).

For PCs bought from PC World, Currys, or Dixons, call 0870 901 3000.

For out-of-warranty products, call 0906-4700870 (60 p/mn).

Software Support

If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below:

Arcsoft

http://www.arcsoft.com

Pinnacle

http://www.pinnaclesys.com

Veritas

http://www.veritas.com

HP Support Web site

http://www.hp.com/cposupport/loc/regional.html

HP Registration Web site

http://register.hp.com

Hewlett-Packard Software License Terms

The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP.

License Grant

HP grants you a license to use one copy of the Software. “Use” means storing, loading, installing, executing or displaying the Software. You may use the Software only on one computer or processor at any one time. You may not modify the Software, or disable any licensing or control features of the Software. If the Software is licensed for “concurrent use,” you may not allow more than the maximum number of authorised users to Use the Software concurrently.

Ownership

The Software is owned and copyrighted by HP, its subsidiaries or its third-party suppliers. Your license confers no title to, or ownership in, the Software, and is not a sale of any rights in the Software. HP’s third-party suppliers may protect their rights in the event of any violation of these License Terms.

Copies and Adaptations

You may only make copies or adaptations of the Software for archival purposes, or when copying or adaptation is an essential step in the authorised Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the accompanying documentation, even in part, without HP’s prior written consent. You may not copy the Software or documentation onto any public network.

No Disassembly or Decryption

You may not disassemble or decompile the Software unless HP’s prior written consent is obtained. In some jurisdictions, HP’s consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software.

Transfer

Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer.

Termination

HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations and merged portions in any form.

Export Requirements

You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.

Restricted Rights

The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as “commercial computer software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS

252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun

1995), as a “commercial item” as defined in FAR 2.101(a), or as “Restricted computer software” as defined in FAR

52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Please check the documentation which came with your PC for the warranty terms for your PC.

(Rev. 090502)

Hewlett-Packard Limited Warranty Statement

DURATION OF LIMITED WARRANTY: 1 year

HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies are free from defects in materials and workmanship. This warranty begins on the date of purchase and continues for the period specified above.

HP warrants to you, the end-user customer, that the software will not fail to execute its programming instructions due to defects in material and workmanship when properly installed and used. HP does not warrant that software will operate in hardware and software combinations selected by you or meet requirements specified by you.

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